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Live this week from the ACCC 50th Annual Meeting and Cancer Center Business Summit (AMCCBS), CANCER BUZZ interviews Krista Nelson, ACCC past president, about the new Institute for Comprehensive Cancer Care Services and resources for cancer centers to implement these services. Guest: Krista Nelson, MSW, LCSW, OSW-C, FAOSW Program Manager of Quality & Research, Cancer Support Services and Compassion, Providence Health & Services Resources: Comprehensive Care Services Institute for Comprehensive Cancer Care Services Announcement
Episode page with transcript and more Joining us for Episode #476 of the Lean Blog Interviews Podcast is Ken Pilone, who has more than 30 years experience in Organization Development in Government, Retail, Automotive, Distribution, and Aerospace. He recently retired from Providence Health & Services, working most recently as the Senior Manager of Business Process Engineering at Providence Health & Services — a role that encompassed internal Lean consulting, including executive coaching, lean training, leadership development, and all functions typical of a lean promotion or PI/CI function. He's now working as an independent coach. He spent nearly 20 years with Toyota as Lean consultant within the company as well as with suppliers, vendors, partners, and community groups. He a co-creator of the University of Toyota at the company HQ. He led the work to adapt the Toyota Production System to non-production environments (warehousing, supply chain, HQ administration depts., sales, product distribution, dealer operations, etc. In addition, he led the Center for Lean Thinking. Ken has a Masters's in Industrial Psychology and Organizational Development with his Toyota experience, Ken has developed specialties in Lean consulting in non-production environments, curriculum development and delivery, leadership, and management development coaching, Toyota problem-solving method training, and public speaking. He's the author of Lean Leadership on a Napkin: An Executive's Guide to Lean Transformation in Three Proven Steps. In today's episode, we discuss the application of Lean in healthcare and Ken's experience there… and more! Questions, Notes, and Highlights: Police work? LAPD Viewing work as a process… Helping people see that in healthcare? How to go about that? Not using the term “value streams” Fixing defects vs. fixing the system? Defects in policing paperwork in the field Correcting the paperwork vs. why it occurred Process is broken — Band-Aids No time… why? How can we create time? Microexperiments vs. implementing? How to help people look at improvements as experiments? Psychological safety – removing the danger? “Never Events”? Zero Harm? JPL – process gremlins and being proactive… “Breaking the system on purpose” Adapting to healthcare… Tell us about your later transition into working in healthcare? Pulled or pushed? The importance of leading with humility? How to build that? The podcast is sponsored by Stiles Associates, now in its 30th year of business. They are the go-to Lean recruiting firm serving the manufacturing, private equity, and healthcare industries. Learn more. This podcast is part of the #LeanCommunicators network.
Without your support as listeners, we wouldn't be here in Season 4....so THANK YOU!!!! Additionally, thank you, #CatchSitkaSportFishing and #ACMEHomes, for your continued support as sponsors of this podcast!Today, we sit down with T.A. McCann, who comes to the podcast through the talented Chase Nall and Marcus Womack. T.A. is one of the most intelligent, curious, successful, and down-to-earth dads we've interviewed over the past few years. He was the founder and CEO of Senosis (acquired by Google), Gist (acquired by Blackberry), and Rival IQ, a leader in marketing analytics. Previously, he was an EIR at Polaris Venture Partners, Vulcan Capital, where he built Vulcan Labs and Providence Health Services, focused on quantified health ideas and investments. He also held senior roles at Microsoft, leading Exchange and the Mobile Services divisions. In addition to his own startup experience, he is an active angel investor in companies including SkillJar, CreativeLive, Assist, Migo, and Vendor Hawk and is on the board of Guidant Financial, Volt Athletics, and Splash.org. He is also an adjunct professor at the University of Washington Foster School of Business and an active TechStars mentor. Prior to his startup career, he was a professional sailor, having competed in 2 America's Cups (won one, lost one) and the Whitbread Round the World race. Today's conversation is about T.A., the dad. We learn how his parents taught him to take risks and be curious. He shares a story of his father on the power of "look it up," which he said was very annoying, yet he is so thankful for the guidance now as an adult. His entire family is driven, goal-oriented, and enjoys seeing the world! In fact, his father visited over 100 countries! Yes, that's right! T.A. would also share a mantra that is a gift and also a gap where he finds himself happy but not satisfied. As you listen to his story, it is no surprise to hear about his success, and I hope you enjoy learning about T.A., the dad, as much as I did today! To connect with T.A. and learn more about Pioneer Square Labs, you can connect with him here. Catch Sitka Sport Fishing At Catch Sitka, Issam and team provide an amazing fishing experience with Halibut, Salmon and more!Established in 2006, Acme Homes WA One of the most value-based home builders in the state of Washington! Go Check them out!Please don't forget to leave us a review wherever you consume your podcasts! Please help us get more dads to listen weekly and become the ultimate leader of their homes!
This live episode from the 7th Annual Heath IT + Revenue Cycle Conference features Dominic Patete, Financial Analyst at Providence Health Services. Here, he discusses his career, issues that are top of mind to him, and more.
Unlocking strategies to solve complex problems for enterprise clients is at the root of the most successful B2B companies. How to navigate the nuances of this relationship doesn't come easy. Let's explore some insights around how being open-minded and creative can help to overcome roadblocks you may encounter along the way. Since 2007, brands across the world have engaged Crowd Favorite to build and scale their digital initiatives with Open Source frameworks and Digital Strategy Services. With clients ranging from Mitsubishi Power to Providence Health & Services to Victaulic, global digital agency, Crowd Favorite, has prioritized leveraging SaaS and Open Source to offer their clients a useful strategy for their digital transformation journey. Open Source often begins as the hub from which brands want to begin their digital journey, but it took time for this movement to go mainstream, says Karim Marucchi, CEO and Co-Founder of Crowd Favorite in a recent Bold Commerce podcast. He was an early Open Source evangelist for more than a decade when he recognized the value and opportunities this open and decentralized software offered to the enterprise. Enterprise finds Open Source finds WordPress Marucchi favors Open Source, pointing out a key advantage: “The possibilities are endless. Our team is able to create scalable solutions for our clients. As brands continue to grow, these solutions are able to adapt and grow with them.” At the core Open Source solutions provide brands with innovative solutions that can be customized to meet their specific needs. Digital agencies, like Crowd Favorite, have mastered solving business problems for their clients, through creative Open Source solutions. Crowd Favorite has been building their toolbox with enough digital solutions to attract clients, secure work, and bundle Open Source development into their deliverables since their doors opened. As the first WordPress digital agency, they understood the potential Open Source and WordPress offered to enterprise clients. During this time, more and more SaaS business shot up, creating both opportunities and drawbacks. While off the shelf SaaS solutions can be quick or easy to implement, they have great limitations when it comes to customization and scale. Enterprise clients wanted more out-of-the-box options to customize their assets. If they got stuck with one firm's cradle-to-grave suite of software, they were beholden to whatever updates and new features were added in next year's iterations. With Open Source, businesses can accomplish a lot of tasks more quickly, and allow for business growth without limitations Marucchi says. Together, Open Source platforms and SaaS solutions can be stronger together. They invite collaboration and customization with a host of third-party vendors, such as Bold Commerce. On scaling: let your business drive your tech stack What he first tells clients who engage with Crowd Favorite is to think about their business goals and “then let's talk about what's the best for each one of those issues. We always look at your business goals first and then select a technology based on the needs of the business. We don't try to take a square peg and fit it into a round hole.” Discussing working with the enterprise in a recent fireside chat hosted by Bold Commerce, Marucchi also pointed out how Crowd Favorite helps clients visualize how Open Source can be at the core of solving their complex challenges. “Up until now everybody thought they have to lock away all of our data into different SaaS platforms, and they are not going to have any control over customization. We say think of Open Source or CMS as a hub with spokes out to the best-of-breed systems and solutions that are doing exactly what they need to do to make your digital platform work for you.” Shifting customer behavior from a SaaS model to Open Source: according to Red Hat, 90% of IT leaders surveyed use enterprise Open Source, and 79% expect their use of enterprise Ope...
Former Toyota employee and author Episode page with transcript and more My guest for Episode #455 of the Lean Blog Interviews Podcast is Ken Pilone. He is the author of Lean Leadership on a Napkin: An Executive's Guide to Lean Transformation in Three Proven Steps. Ken has more than 30 years of experience in Organization Development in Government, Retail, Automotive, Distribution, and Aerospace. He is currently the Senior Manager of Business Process Engineering at Providence Health & Services — a role that encompasses internal Lean consulting, including executive coaching, lean training, leadership development, and all functions typical of a lean promotion or PI/CI function. He spent nearly 20 years with Toyota as Lean consultant within company as well as with suppliers, vendors, partners and community groups. He a co-creator of the University of Toyota at the company HQ. He led the work to adapt the Toyota Production System to non-production environments (warehousing, supply chain, HQ administration depts., sales, product distribution, dealer operations, etc. In addition, he led the Center for Lean Thinking. Ken has a Masters in Industrial Psychology and Organizational Development with his Toyota experience, Ken has developed specialties in Lean consulting in non-production environments, curriculum development and delivery, leadership and management development coaching, Toyota problem solving method training and public speaking. Today, we discuss topics and questions including: Your Lean/TPS origin story? How did you end up at Toyota? How did they train and develop you? What did you have to unlearn? The University of Toyota – purpose for that? Bigger challenge: Translating TPS and Japanese where it's not manufacturing or where it's not Japan? The “Center for Lean Thinking” at Toyota — No heartburn over the word Lean? Why call it that? Was there debate about that? “The Toyota salute” = a shrug (I dunno) TPS = Lean? It depends?? Hard to get Toyota to define TPS — always changing How was Toyota distinguishing between TPS and Lean internally? Copying practices vs. principles? “Single biggest failure mode” = practices & tools and why aren't I getting the same result… “Toyota Traditions” curriculum What inspired you to write the book? 3 step approach — introduction, integration, and internalization? Vs. implementation? The most common or most harmful misinformation out there about Lean and Lean leadership? 5 Whys — why 5 isn't a “rigid rule”? Why could it be seen as “offensive” if somebody describes themselves as a “sensei”? The podcast is sponsored by Stiles Associates, now in their 30th year of business. They are the go-to Lean recruiting firm serving the manufacturing, private equity, and healthcare industries. Learn more. This podcast is part of the #LeanCommunicators network.
Jennifer Gerson talks with Nercy Radcliffe, Administrator for Providence Health Services, Inc.
Welcome to the Up Your Creative Genius. I'm your host Patti Dobrowolski. New episode drops every week. Be sure to signup, subscribe, download, rate and review the podcast. Who is Patti Doborowolksi? Patti Dobrowolski, author of 9 Tips to Up Your Creative Genius and DRAWING SOLUTIONS: How Visual Goal Setting Will Change Your Life, is founder of Up Your Creative Genius, a consulting firm that uses visuals and creative processes to help companies and individuals around the world accelerate growth and change. A critically acclaimed comic performer, three-time TEDx and internationally recognized speaker, writer and business consultant, she has brought innovative visual practices to Fortune 100 companies, government, not for profits and small businesses. Patti holds an Masters in Psychology with an emphasis in Drama Therapy from the California Institute of Integral Studies. Her large format strategic illustrations grace the walls of Nike, Microsoft Inc, Starbucks, Pepsico, FedEx, Turner Broadcasting, FritoLay North America, Hoffman LaRoche Inc., Providence Health Services, The Bill & Melinda Gates Foundation, USDA and The Seattle Space Needle. https://www.upyourcreativegenius.com/ https://www.instagram.com/upyourcreativegenius/ https://www.linkedin.com/in/patti-dobrowolski-532368/
First, Colleen G. Guymon, the deputy director of clinical services for the Utah State Prison in Salt Lake City, provides a unique perspective to prison nursing and ways her staff makes a difference while serving the incarcerated population. Second, James Reinhardt, a registered nurse at Providence Health & Services in Spokane, Washington, remembers when he spent several clinical shifts at the prison and saw firsthand how nurses provide care in this environment. The College of Nursing at Brigham Young University presents nursing careers and professional insight to undergraduate students. This is the thirtieth show in The College Handoff series and was recorded in March 2021.
Guest host, President and CEO of Providence Health Services, Dr. Rod Hochman talks to Dr. James R. Heath, President and Professor at Institute for Systems Biology in Seattle, Washington to talk about the science of COVID-19 (Coronavirus) and what we know about it as of right now.
As a disruptive force in the education space, Patti Dobrowolski performs magic with both kids and adults. Patti works with the power of inner and outer visuals to help individuals, teams, and organizations around the world focus to achieve their dreams. She talks about her process, based on neuroscience and imagination, to help students (and all of us!) reach our desired reality. This empowering approach to life is important for our teens’ overall wellbeing and mental health.In this episode, we’re talking about why it’s helpful to allow children the opportunity to truly think creatively and openly about their futures and how to unlock new possibilities for themselves. Patti weaves in each student’s personal strengths or “agilities,” as discerned in a simple and free assessment. She shares how pictures and illustrations can improve anxiety for any age and why imagination is so important to our future.After the interview, I make some important connections between Patti’s thought leadership and the evolution in education. We look at a few resources for creativity and social communication and I share with you some really actionable tips you can use immediately at home or in your classroom.About Patti DobrowolskiPatti Dobrowolski, author of 9 TIPS to UP YOUR CREATIVE GENIUS and DRAWING SOLUTIONS: How Visual Goal Setting Will Change Your Life, is the founder of Up Your Creative Genius, a consulting firm that uses visuals and creative processes to help companies and individuals around the world accelerate growth and change. A critically acclaimed comic performer, internationally recognized keynote speaker, writer, and business consultant, she has brought innovative visual practices to Fortune 500 companies, NGOs, and small businesses. Her consulting career spans 25 years working to design, develop, and facilitate workshops with all levels of organizations across multiple industries to help them more effectively manage changes they are facing.Patti holds an MA in Psychology: Drama Therapy from the California Institute of Integral Studies. A multiple award winner, she is a three-time TEDx speaker at “Draw Your Future,” “Imagination Changes Everything,” and Creative Genius: You.Recent clients include: Microsoft Inc, Amazon, Starbucks Coffee Company, Pepsico, Samsung Innovation, FedEx, Turner Broadcasting, Frito-Lay North America, Hoffman LaRoche Inc., Lufthansa, Genentech, Intel, HP, Gilead Sciences, Providence Health Services, The Bill & Melinda Gates Foundation, USDA, Vistage, Guild Mortgage, Seattle Space Needle.Show Notes, Links and Resources: https://educationevolution.org/2Education Evolutionhttps://businessinnovatorsradio.com/education-evolution/Source: https://businessinnovatorsradio.com/2-inviting-imagination-and-our-agilities-into-teen-goal-setting-with-patti-dobrowlowski
As a disruptive force in the education space, Patti Dobrowolski performs magic with both kids and adults. Patti works with the power of inner and outer visuals to help individuals, teams, and organizations around the world focus to achieve their dreams. She talks about her process, based on neuroscience and imagination, to help students (and all of us!) reach our desired reality. This empowering approach to life is important for our teens’ overall wellbeing and mental health. In this episode, we’re talking about why it’s helpful to allow children the opportunity to truly think creatively and openly about their futures and how to unlock new possibilities for themselves. Patti weaves in each student’s personal strengths or “agilities,” as discerned in a simple and free assessment. She shares how pictures and illustrations can improve anxiety for any age and why imagination is so important to our future. After the interview, I make some important connections between Patti’s thought leadership and the evolution in education. We look at a few resources for creativity and social communication and I share with you some really actionable tips you can use immediately at home or in your classroom. About Patti Dobrowolski Patti Dobrowolski, author of 9 TIPS to UP YOUR CREATIVE GENIUS and DRAWING SOLUTIONS: How Visual Goal Setting Will Change Your Life, is the founder of Up Your Creative Genius, a consulting firm that uses visuals and creative processes to help companies and individuals around the world accelerate growth and change. A critically acclaimed comic performer, internationally recognized keynote speaker, writer, and business consultant, she has brought innovative visual practices to Fortune 500 companies, NGOs, and small businesses. Her consulting career spans 25 years working to design, develop, and facilitate workshops with all levels of organizations across multiple industries to help them more effectively manage changes they are facing. Patti holds an MA in Psychology: Drama Therapy from the California Institute of Integral Studies. A multiple award winner, she is a three-time TEDx speaker at “Draw Your Future,” “Imagination Changes Everything,” and Creative Genius: You. Recent clients include: Microsoft Inc, Amazon, Starbucks Coffee Company, Pepsico, Samsung Innovation, FedEx, Turner Broadcasting, Frito-Lay North America, Hoffman LaRoche Inc., Lufthansa, Genentech, Intel, HP, Gilead Sciences, Providence Health Services, The Bill & Melinda Gates Foundation, USDA, Vistage, Guild Mortgage, Seattle Space Needle. Show Notes, Links and Resources: https://educationevolution.org/2 Education Evolution https://businessinnovatorsradio.com/education-evolution/ Source: https://businessinnovatorsradio.com/2-inviting-imagination-and-our-agilities-into-teen-goal-setting-with-patti-dobrowlowski
As a disruptive force in the education space, Patti Dobrowolski performs magic with both kids and adults. Patti works with the power of inner and outer visuals to help individuals, teams, and organizations around the world focus to achieve their dreams. She talks about her process, based on neuroscience and imagination, to help students (and all of us!) reach our desired reality. This empowering approach to life is important for our teens’ overall wellbeing and mental health.In this episode, we’re talking about why it’s helpful to allow children the opportunity to truly think creatively and openly about their futures and how to unlock new possibilities for themselves. Patti weaves in each student’s personal strengths or “agilities,” as discerned in a simple and free assessment. She shares how pictures and illustrations can improve anxiety for any age and why imagination is so important to our future.After the interview, I make some important connections between Patti’s thought leadership and the evolution in education. We look at a few resources for creativity and social communication and I share with you some really actionable tips you can use immediately at home or in your classroom.About Patti DobrowolskiPatti Dobrowolski, author of 9 TIPS to UP YOUR CREATIVE GENIUS and DRAWING SOLUTIONS: How Visual Goal Setting Will Change Your Life, is the founder of Up Your Creative Genius, a consulting firm that uses visuals and creative processes to help companies and individuals around the world accelerate growth and change. A critically acclaimed comic performer, internationally recognized keynote speaker, writer, and business consultant, she has brought innovative visual practices to Fortune 500 companies, NGOs, and small businesses. Her consulting career spans 25 years working to design, develop, and facilitate workshops with all levels of organizations across multiple industries to help them more effectively manage changes they are facing.Patti holds an MA in Psychology: Drama Therapy from the California Institute of Integral Studies. A multiple award winner, she is a three-time TEDx speaker at “Draw Your Future,” “Imagination Changes Everything,” and Creative Genius: You.Recent clients include: Microsoft Inc, Amazon, Starbucks Coffee Company, Pepsico, Samsung Innovation, FedEx, Turner Broadcasting, Frito-Lay North America, Hoffman LaRoche Inc., Lufthansa, Genentech, Intel, HP, Gilead Sciences, Providence Health Services, The Bill & Melinda Gates Foundation, USDA, Vistage, Guild Mortgage, Seattle Space Needle.Show Notes, Links and Resources: https://educationevolution.org/2Education Evolutionhttps://businessinnovatorsradio.com/education-evolution/Source: https://businessinnovatorsradio.com/2-inviting-imagination-and-our-agilities-into-teen-goal-setting-with-patti-dobrowlowski
Providence Health & Services has been planning for the COVID-19 outbreak and they're prepared to handle the expected patients. We talk with Mike Butler, the President of Operations and Strategy along with Dr. Robin Henderson, Chief Executive of Behavioral Health. Lines for Life is prepared to take calls from people in crisis over the outbreak and the effects on their jobs. Dr. Christopher DiGiulio, Chief of Medicine for the Oregon Department of Corrections, explains how prisons are prepared for COVID-19. Oregonians are getting a grace period from insurance premiums, because of COVID-19.
Providence Health & Services has been planning for the COVID-19 outbreak and they’re prepared to handle the expected patients. We talk with Mike Butler, the President of Operations and Strategy along with Dr. Robin Henderson, Chief Executive of Behavioral Health. Lines for Life is prepared to take calls from people in crisis over the outbreak and the effects on their jobs. Dr. Christopher DiGiulio, Chief of Medicine for the Oregon Department of Corrections, explains how prisons are prepared for COVID-19. Oregonians are getting a grace period from insurance premiums, because of COVID-19.
Seattle’s Institute for Systems Biology is revolutionizing science with a powerful approach to predicting and preventing disease. Listen in to a panel of experts as they examine the cross-disciplinary field of systems biology—and explore the ways this collaborative approach can be applied on new frontiers in biology and medicine. Join us for a discussion on the cutting edge of new concepts and watch innovative ideas become translated into real-world clinical applications. Panelists: Dr. Lee Hood is the co-founder, Chief Strategy Officer, and Professor of the Institute for Systems Biology. He is also the Chief Scientific Officer and Senior Vice President, Providence St. Joseph Health. Dr. Hood has made many seminal discoveries in the fields of immunology, neurobiology, cancer biology and biotechnology, and has been a leader in the development of systems biology and its applications to cancer and neurodegenerative diseases. Amy Compton-Phillips, M.D., is executive vice president and chief clinical officer for Providence Health & Services. She oversees system-wide improvement in care and safety to enhance health outcomes across the entire five-state health system. Dr. Compton-Phillips has an extensive background in directing patient care programs and leading health care organizations to broad-based improvements. Tala de los Santos, MS, MBA, leads PATH’s Diagnostics Program, which develops and introduces innovative and high-impact diagnostic technologies for infectious diseases and noncommunicable diseases for use in developing countries. She has more than 15 years of experience in managing product development and commercialization in both the public and private sectors. Moderator: Gabriel Spitzer is the Host and Senior Producer of Sound Effect, KNKX’s “weekly tour of ideas inspired by the place we live.” Gabriel was previously KNKX’s Science and Health Reporter. He joined KNKX after years covering science, health and the environment at WBEZ in Chicago. Recorded live at The Summit by Town Hall Seattle on Monday, April 1, 2019.
Rhonda Medows, M.D., is executive vice president of Population Health at Providence Health & Services. She oversees the Providence Health Plan, Accountable Care Organizations, Payer Strategy & Contracting, Physician Services, and the affiliated Pacific Medical Group. She also currently serves as a member of the Physician-Focused Payment Model Technical Advisory Committee to make recommendations to the U.S. Secretary of Health and Human Services on current and future physician payment models. Medows has an extensive background in government health programs including the Affordable Care Act, Medicare and Medicaid. She is interviewed by Dora Barilla, Group Vice President, Community Health Investment for Providence St. Joseph Health, Senior Fellow for the Institute for Health Policy and Fellowship at Loma Linda University Health.
When Erik Wexler was recently named CEO of Providence Health & Services in Southern CA, he took over 6 of the most prominent and integral medical centers in the region and their community engagement. He also played a major role in their recent merger with St. Joseph Health, which created one of the largest and most impactful health systems across Southern CA. In this engaging and insightful conversation, Erik talks with Gavin & Zac about the opportunities of population health, how he views the integration of technology into healthcare and what it is like to lead a large healthcare organization through times of politically-caused uncertainty.
In this episode... We revisit some of the topics Eric & I talked about nearly 2 years ago at ISSA International, Baltimore. Eric discusses the paradigm shift that needs to happen in security We talk about shifting resources (in the defensive) from "everything" to something more reasonable Eric and I discuss how CISOs must re-allocate resources to survive in a post-breach reality Guest Eric Cowperthwaite ( @e_cowperthwaite ) - Vice President, Advanced Security and Strategy at CORE Security, a Boston-based security vendor. CORE is the leading provider of predictive security intelligence solutions for enterprises and government organizations. We help more than 1,400 customers worldwide preempt critical security threats throughout their IT environments, and communicate the risk the threats pose to the business. Our patented, proven, award-winning enterprise solutions are backed by more than 15 years of applied expertise from CoreLabs, the company's innovative security research center.Eric was formerly the CSO of Providence Health & Services, a healthcare delivery organization with $12.5 billion in revenue, 32 hospitals and more than 65,000 employees, headquartered in Seattle, WA.
Synopsis LIVE from day 2 of the ISSA International conference 2012, in Anaheim, California I cornered Eric Cowperthwaite after a much-anticipated year-long wait... and we talked about his prediction that in the next 2 years many of the traditional IT employees will be employed as either business-IT resources in the enterprise, or IT-technical resources at an IT outsource or cloud provider... Eric's predictions tend to be right on the money so it'll be interesting if some of the things he advocates in this microcast come true! Only time will tell. Guest Eric Cowperthwaite - Eric is the Chief Security Officer at Providence Health & Services, and a strong advocate of pragmatic security. Eric has a long history from Army Recruiter, to outsource services delivery with EDS, to his many years of service to the ISSA and Providence Health & Services. In addition to being a good friend and colleague, Eric has a snarky sense of humor, and tends to be not afraid of speaking his mind ... and as it turns out his predictions become reality in the near future. Eric can be found on Twitter as @e_cowperthwaite, and on LinkedIn.