A View From The Top

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A regular podcast produced by the Centre for Strategic Communication Excellence, featuring Adrian Cropley OAM, FRSA, Fellow IABC, SCMP and some special guests – leading communication professionals from around the world sharing stories about their career journeys. You'll hear personal stories about how these leaders built their careers in diverse disciplines such as communication management, internal, external and change communication, and communication leadership and they’ll share tips and advice on how you can do the same.

Adrian Cropley

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    • Sep 9, 2024 LATEST EPISODE
    • infrequent NEW EPISODES
    • 29m AVG DURATION
    • 43 EPISODES


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    Latest episodes from A View From The Top

    Episode 43 - Ritzi Villarico-Ronquillo, APR, IABC Fellow

    Play Episode Play 31 sec Highlight Listen Later Sep 9, 2024 28:50 Transcription Available


    In this episode, I chat with Ritzy Villarico Ronquillo, a leading communication professional and IABC Fellow from the Philippines. Ritzy shares her extensive career journey in communication, spanning over three decades. She recounts her early influences, such as co-curricular involvement in school and community leadership, and her strategic roles in various industries, including energy and manufacturing. Ritzy also discusses the importance of mentorship, volunteer work, and understanding the business landscape to be an effective communication leader. The episode highlights her approach to crisis management, stakeholder relations, and the integration of communication with business strategy.Support the showGet ahead in your career as a communication professional or build communication capabilities for your organisation. Contact the Centre for Strategic Communication Excellence today: https://www.thecsce.com/

    Episode 42 - Charu Raizada

    Play Episode Play 30 sec Highlight Listen Later Apr 15, 2024 34:52 Transcription Available


    In this episode Charu Raizada, a seasoned integrated communication consultant, delves into her expansive 25 year-year career journey. Based in Delhi, India, Charu speaks with Adrian  about her diverse experience in crisis management, ESG, and leadership communication. Charu shares her early career ambitions, her shift into public relations, and her evolution into a specialist in integrated communication. She highlights the importance of being a trusted partner, and staying informed and creative in communication roles. Charu's story also touches on her impactful work in corporate communication and her current dedication to the social sector, with a particular focus on women's empowerment, mental health, and sustainability initiatives. Here are some links to Charu's thought leadership:Redefining corporate narratives with ESG communicationInternal communications takes the driver seatHybridism the new buzzwordSupport the showGet ahead in your career as a communication professional or build communication capabilities for your organisation. Contact the Centre for Strategic Communication Excellence today: https://www.thecsce.com/

    Episode 41 - Michael Nord, SCMP

    Play Episode Play 30 sec Highlight Listen Later Feb 21, 2024 36:11 Transcription Available


    Michael Nord is a certified strategic communication management professional with over 25 years of experience in leadership, strategic communication and change. This is our second interview with Michael as he shares his journey from the armed forces to communication advisor, emphasising the skills he gained in the military that aided his corporate success. He highlights his time at Philips and his role in high-tech PR, stressing the importance of aligning communication efforts with corporate strategy and leveraging data and AI for insights. Michael shares his advice with communication professionals to help them enhance their listening skills, build relationships, and integrate technology into their strategy. This episode offers invaluable insights into strategic, technology-driven communication practices, especially as we move deeper into the world of AI. Support the showGet ahead in your career as a communication professional or build communication capabilities for your organisation. Contact the Centre for Strategic Communication Excellence today: https://www.thecsce.com/

    A View From The Top - Episode 40 Ulrike Seminati

    Play Episode Play 30 sec Highlight Listen Later Jan 19, 2024 36:07 Transcription Available


    In this episode of "A View from the Top", we explore the fantastic career trajectory of Zurich-based Leadership and Communication Coach Ulrike Seminati, a former C-level Communication advisor. We discuss Ulrike's career journey, from roles in internal communication in the automotive, broadcasting, and chemical industries to becoming a C-level executive in a pharmaceutical company. Ulrike, who is wonderfully humble yet brave, explains her unique approach of combining training and coaching to help leaders communicate more authentically. We also discuss the changing nature of corporate communications, stressing the importance of human-to-human interactions, the value of leaders' communication authenticity, and the significance of acknowledging individuality in corporate messages.  Ulrike shares some exciting stories from her past, such as planning events in different cultures and taking on some ambitious projects, hence why I call her brave. She is more than happy to share her tips for working at the C-suite.Support the showGet ahead in your career as a communication professional or build communication capabilities for your organisation. Contact the Centre for Strategic Communication Excellence today: https://www.thecsce.com/

    Episode 39 - Tarek Kamil

    Play Episode Play 30 sec Highlight Listen Later Nov 28, 2023 37:41 Transcription Available


    Today's guest is an innovator and leader in the telecommunications space. Tarek Kamil is the CEO and founder of Cerkl Broadcast, an internal communication platform supporting employee engagement. During this episode we explore Tarek's entrepreneurial journey that has seen him delve deep into the realms of digitalisation and data-driven value creation. As a former executive director of Online Strategies for Info Motion Sports IST and VP of Interactive Games for Fox Sports, he shared his passion for problem-solving and how that led to his fascination with artificial intelligence (AI). Drawing from his personal experience and grounding in cognitive psychology and psycholinguistics, Tarek shares insights on how AI is revolutionising the field of communication, the potential challenges AI might pose, and his enthusiasm for AI-driven growth. Tarek has genuinely had a career where opportunity has seen him navigate his course from a passion for digital to supporting value-driven internal communication.Support the showGet ahead in your career as a communication professional or build communication capabilities for your organisation. Contact the Centre for Strategic Communication Excellence today: https://www.thecsce.com/

    Episode 38 - Rob Briggs, CIIC, FRSA

    Play Episode Play 34 sec Highlight Listen Later Oct 25, 2023 37:10 Transcription Available


    It's evident that Rob and I haven't caught up in a while, as we delved deep into the distant past. But what struck me during our conversation was the incredible wealth of knowledge and experience this man possesses. Rob boasts an impressive resume: he's a certified member of the Institute of Internal Communication, a Fellow of the Royal Society for Arts, Manufactures and Commerce, and a Patron of the Royal Scottish Academy of Arts and Architecture.In this episode, he generously shares insights from his remarkable 30+ years of working with major global organisations. Rob takes us on a journey through his extensive career, where he served as the head of internal communication and change functions for some of the world's top organisations. During our candid interview, Rob fearlessly shares both the highs and lows of his journey. He's not just an award winner and author, he's also a dedicated lifelong learner with multiple degrees under his belt. His latest publication, 'Organizational Trust: Culture, Context, and Communication,' can be found in the IABC Guide for Practical Business Communication.In addition to his professional accomplishments, Rob has embarked on a new venture. He recently co-founded and now serves as the director of Greystone Gallery, a captivating new art destination in Edinburgh.Support the showGet ahead in your career as a communication professional or build communication capabilities for your organisation. Contact the Centre for Strategic Communication Excellence today: https://www.thecsce.com/

    Episode 37 - Fady Ramzy

    Play Episode Play 30 sec Highlight Listen Later Sep 15, 2023 22:59 Transcription Available


    In the dynamic world of social media, digital communication, and online marketing, few possess the expertise and adaptability of Fady Ramzy. With an impressive career spanning more than 25 years, Fady has been a constant force of innovation and transformation.Fady's journey began in the tech realm, where he laid the foundation for his illustrious career. As the digital landscape evolved, so did he, seamlessly reinventing himself time and again to stay ahead of the curve. Fady's passion for business and communication knows no bounds. He's not just a consultant; he's the go-to advisor for some of the world's biggest companies and brands, helping them amplify their online reputations. Beyond consultancy, Fady dons the hat of professional trainer and serves as an adjunct faculty member at the American University in Cairo. His commitment to education extends to volunteering, where he has been a stalwart contributor to the Project Management Institute (PMI) for several years. Fady's mission extends to the individual level. He's all about empowering the personal brands of coaches and C-level executives on the dynamic platform that is LinkedIn. It's not every day you come across a solopreneur with such a diverse and impactful journey. Fady's story is a testament to the power of adaptability, expertise, and unwavering passion. Support the showGet ahead in your career as a communication professional or build communication capabilities for your organisation. Contact the Centre for Strategic Communication Excellence today: https://www.thecsce.com/

    Episode 36 - Jyoti Khan SCMP

    Play Episode Play 31 sec Highlight Listen Later Aug 17, 2023 30:55 Transcription Available


    Singapore-based Jyoti Khan SCMP has built an enviable career over the last 20 years, rising to the top in internal communication for one of the world's biggest brands. After a stint in agency life, where she worked with some of the best technology, telecom, IT services, and financial brands in India, Asia and around the globe,  it was only natural Jyoti would eventually co-found her own consultancy. Bricks and Clicks is a strategic communication consultancy helping businesses lead through change and unlock opportunities for innovation, creativity and growth. Jyoti is passionate about working with leaders to energise and align teams to a common purpose, inspire change and help them build great organisational cultures. She is a former member of the Forbes Communications Council and immediate past chair of the Asia-Pacific Board of the International Association of Business Communicators (IABC). In this episode, she shares her career journey and the opportunities she has had to build a senior career in the communication profession. She also talks about the upcoming IABC Asia-Pacific Fusion Conference, and the value of networks and connections.Support the showGet ahead in your career as a communication professional or build communication capabilities for your organisation. Contact the Centre for Strategic Communication Excellence today: https://www.thecsce.com/

    Episode 35 - Howard Krais

    Play Episode Play 45 sec Highlight Listen Later Jul 10, 2023 40:08 Transcription Available


    Howard Krais is an award-winning leader in the communication world with over 25 years' experience working globally in senior corporate and agency roles.His genuine kindness sets him apart as one of the most delightful individuals you'll ever come across. It's no surprise then that the consultancy he recently co-founded with his business partner Ann-Marie Blake (a previous podcast guest of ours), is called True. Together they help organisations build winning cultures through maximising the potential of their people.Howard is the former head of employee experience at sustainable technologies company, Johnson Matthey and has worked in senior communication roles for organisations such as GSK and Ernst and Young. A community man at heart, Howard led the UK chapter of the International Association of Business Communicators as president from 2018 to 2020.  He has been involved with countless other committees in our profession and wider community, including serving as chair of the Wealdstone Football Club in London.Support the showGet ahead in your career as a communication professional or build communication capabilities for your organisation. Contact the Centre for Strategic Communication Excellence today: https://www.thecsce.com/

    Episode 34 - Priya Sarma ABC

    Play Episode Listen Later Jun 13, 2023 35:54 Transcription Available


    Today's guest is a powerhouse executive communication leader with an enviable career. Priya Sarma is the head of corporate affairs and sustainability for Unilever Middle East and Turkey and an influential board advisor who is passionate about ESG.She made the shift from the world of advertising to marketing and communication and is a current board member of the Advertising Business Group, a non-profit organisation she established in 2016, which advocates for responsible advertising and communication​. Priya was also selected as one of the Top 10 Marketing Game Changers in 2020 by Campaign Magazine.In this episode, we talk about the value of learning and development and the power of gaining certification to position your communication career. We also talk candidly about the middle eastern market, more specifically about the United Arab Emirates and her rise to senior ranks as an executive leader. Support the showGet ahead in your career as a communication professional or build communication capabilities for your organisation. Contact the Centre for Strategic Communication Excellence today: https://www.thecsce.com/

    Episode 33 - Jenni Field

    Play Episode Listen Later May 14, 2023 31:51


    Jenni Field is truly Redefining Communications. It's not just the name of her business – she helps organisations go from chaos to calm, transforming them by improving communication. In this episode, Jenni – a powerhouse of internal communication – talks about her career trajectory from communication officer to business entrepreneur and how she uses her strategic prowess to get business outcomes for her clients. We talked in depth about delivering value to an organisation and leading as a senior advisor. We even took a trip down memory lane, exploring the early days of internal communication.Jenni is the author of Influential Internal Communication and produces two podcasts, Redefining Communications  and Calm Edged Rebels, which she hosts with former A View from the Top guests, Advita Patel and Trudy Lewis. She is a chartered PR practitioner, a fellow of the Chartered Institute of Public Relations, an accredited facilitator and certified company director. Listen for Jenni's pearls of wisdom for getting ahead in your communication career.Support the showGet ahead in your career as a communication professional or build communication capabilities for your organisation. Contact the Centre for Strategic Communication Excellence today: https://www.thecsce.com/

    Episode 32 - Dr Aniisu K. Verghese

    Play Episode Listen Later Mar 31, 2023 30:07


    Dr Aniisu K. Verghese is an award-winning corporate communication professional and hosts the acclaimed blog Intraskope. He is also the author of Internal Communications: Insights, Practices and Models and is one of the world's leading internal communication professionals. Aniisu is based in Poland and recently worked at a software and technology company as their director of corporate communication. In this episode, he shares his passion for communication and tips for being invited to the top table through the value you add as a communication advisor.  Support the showGet ahead in your career as a communication professional or build communication capabilities for your organisation. Contact the Centre for Strategic Communication Excellence today: https://www.thecsce.com/

    Episode 31- Jo Alexander

    Play Episode Listen Later Feb 28, 2023 31:27


    Jo Alexander is truly at the top of her game as the Head of Strategic Communication at one of Australia's largest banks. I was thrilled to speak to her about her career, which began in marketing and eventually moved into internal communication and then strategic communication. Right person, right time, and right organisation, is how I would describe Jo's career trajectory. She is an exceptionally bright and experienced leader with a demonstrated history of working in large, complex corporates. In this episode Jo talks about how she has led communication functions in diverse geographies including Australia, New Zealand, UK, Hong Kong, Mexico and Brazil, and worked with major global brands like HSBC and Shell, to name a few. Jo is highly skilled in strategic communication counsel, employee communication, change communication, corporate communication, and management. Her story is an inspiration and a fantastic example of how to get that view from the top, by being a strategic, and in-demand communication professional.Support the showGet ahead in your career as a communication professional or build communication capabilities for your organisation. Contact the Centre for Strategic Communication Excellence today: https://www.thecsce.com/

    Episode 30 - Katie Macaulay

    Play Episode Listen Later Jan 30, 2023 37:16


    It's really no accident that Katie Macaulay is called, "a leading voice in employee communication". Katie is my latest guest and a podcast host herself, hosting The Internal Comms Podcast. She has a knack for the deep exploration of a range of topics with her guests from all around the world. She is not only a leading voice within internal communication but has really influenced the practice of internal communication.Katie is the Managing Director of the award-winning employee communications agency, AB, as well as an International Executive Board member at the International Association of Business Communicators (IABC). During this episode we explore Katie's book, 'From Cascade to Conversation' and how her many experiences in corporate and agency life have shaped her career. Katie is someone who's always had her eye on the prize, as she revealed candidly that she ended up leading the agency where she undertook her work experience. This episode is full of great learnings and top tips for building your career.Support the showGet ahead in your career as a communication professional or build communication capabilities for your organisation. Contact the Centre for Strategic Communication Excellence today: https://www.thecsce.com/

    Episode 29 - Elvera Makki ABC, SCMP

    Play Episode Listen Later Dec 12, 2022 36:20


    In this episode, I travel to the heart of Asia to chat with Elvera Makki, or Vera as she is known to her friends. Based in Jakarta, Indonesia, Vera is a certified Strategic Communication Management Professional with more than two decades of experience in our profession.She is an Eisenhower Innovation Fellow, president of the IABC Indonesia chapter and the Founder and CEO of VMCS Public Relations, a communication and social impact advisory firm. Vera was named one of the "Top 100 Most Impactful CSR Leaders" by World CSR Congress in 2017, and in the same year, was named one of the “Top 50 Asian Woman Leaders” by CMO Asia. Vera shares her passion for social impact and talks about her work advising organisations on building their reputation through ESG communication. She also talks about the incredible value of ongoing learning and putting that learning into practice, having worked in many large international organisations throughout her career.   Support the show

    Episode 28 - Joanna Parsons FIIC

    Play Episode Listen Later Nov 14, 2022 29:16


    Joanna Parsons is a multi-award-winning communication professional and Head of Internal Communication & Culture at Teamwork, in Dublin, Ireland. She is indeed at the top of her game when it comes to internal communication and with her training as a sociologist, she has successfully integrated this expertise into her work, helping organisations thrive through effective communication.In this episode, Joanna, talks about her role with the Irish Police Force during COVID-19 and how that role demonstrated the value of internal communication to an organisation. She shares her passion for internal communication and some great tips on how internal communication professionals can be seen as the trusted advisor within their organisations. It's no wonder she won first prize in the prestigious Public Relations Institute of Ireland Awards and has been made a Fellow of the Institute Of Internal Communication.Support the show

    Episode 27 - Bonnie Caver

    Play Episode Listen Later Aug 26, 2022 35:45


    In this episode, I travel virtually to Austin, Texas, to chat with Bonnie Caver, global communication professional, brand strategist and reputation architect. Bonnie is an award-winning communication professional, a certified strategic communication management professional, certified crisis manager, and one of few in the world to hold an advanced certification for reputation through the Reputation Institute. I'm sure you'll agree that Bonnie is an inspiration as a communication professional and is making an impact on the global arena. Her leadership as chair of the International Association of Business Communicators and her role on the board of the Global Alliance for Public Relations and Communication Management has given her the platform to influence and share her expertise in reputation and brand around the world. During our chat we explored Bonnie's illustrious career and the importance of purpose and ongoing transformation. She also shares some sage advice on growing your communication career. Support the show

    Episode 26 - Ann-Marie Blake

    Play Episode Listen Later Jul 12, 2022 32:31


    Working at the top of her game both within the banking industry and as a board member, Ann-Marie Blake takes time out to share her successful career story, in this month's episode.  She is currently Global Communication Lead in HSBC Wholesale Credit & Lending and is a highly experienced and award-winning senior communication professional. With a successful background in large and complex international corporate organisations, Ann-Marie is an accomplished leader with experience managing teams in Europe, Asia and the US. She has led end-to-end change and communication for strategic large-scale people change, digital and IT transformation programmes and it is clear change is in her blood.During this episode, we discuss Ann-Marie's leadership within our profession and explore the many roles that have shaped her career, including executive board member at the International Association of Business Communicators and member of the Public Relations and Communications Association's Ethnicity Equity Board. Support the show

    Episode 25 - Trudy Lewis

    Play Episode Listen Later Jun 7, 2022 31:58


    If you work in internal communication, you're in for a real treat because in this episode I speak with London-based communication consultant and executive coach, Trudy Lewis. Trudy specialises in leadership and internal communication relating to strategy, purpose, engagement and change. As a coach, Trudy helps leaders and professionals have an edge, unlocking their potential to become influential and impactful. Her goal is to enable people to confidently take their leadership to the next level. She's also one third of the dynamic trio – Calm Edged Rebels – a strategic consultancy helping leaders and organisations make real impact. Throughout her career, Trudy has championed communication and its management and as such she is a Chartered PR Practitioner and Director of the Board of the Chartered Institute of Public Relations (CIPR), where she focuses on professional development and raising the profile of the industry. Support the show

    Episode 24 - Luke Waters

    Play Episode Listen Later Apr 22, 2022 24:53


    In this episode, I speak with Australia's only journalist to have scored an exclusive interview with Syrian President Bashar al-Assad. Luke Waters, founding director of Saltwater Media Solutions is a seasoned former senior journalist and now media trainer, and creator of Comtrove, an uncomplicated software solution designed to streamline and measure an organisation's media management.He's covered some of the world's most complex, diverse, and volatile events, including the Syria War, the death of Nelson Mandela, the Bali Nine executions and Melbourne's gangland wars. Luke's distinguished career includes working as a television journalist, presenter, and producer, at various Australian media organisations. He's also a member of the CNN International Journalism Fellowship.  In this episode Luke shares some golden career nuggets and stories about navigating the media landscape and the importance of developing clear and compelling key messages that are aligned to an organisation's objectives.Support the show (https://cropleycomms.com.au/subscribe.html)

    Episode 23 - Dr Jen Frahm

    Play Episode Listen Later Mar 24, 2022 33:26


    In this episode, I stay close to home in Melbourne Australia, and spend some quality time with "change doula" (my term, not hers), Dr Jen Frahm.  Jen is a real powerhouse and long-time change and transformation guru, working with clients right around the globe.Jen is the co-founder of the Agile Change Leadership Institute and co-founder and facilitator of Busting Silos, a self-paced collaboration course for individuals and teams. She's led what can only be described as a very diverse career, working in unique roles that have positioned her to help navigate organisations and people through transformation. Jen gives some excellent advice to communication professionals about influencing the leadership team within an organisation, and shares some great tips about the competencies communication professionals need to succeed into the future.Support the show (https://cropleycomms.com.au/subscribe.html)

    Episode 22 - Louise Reed

    Play Episode Listen Later Jul 28, 2021 27:22


    I am so pleased to connect and chat with Louise Reed, who is based in Auckland, New Zealand. Louise is at the top of her game after spending many years combining internal communication and employee experience in the healthcare space and now working in a senior change management role in the transport sector. In this episode, Louise shares her passion for employee experience and where she thinks internal communication is heading in creating greater connections, relationships and experiences within organisations. She shares her non-traditional career journey exploring different roles while travelling the world.  Support the show (https://cropleycomms.com.au/subscribe.html)

    Episode 21 - Mike Klein

    Play Episode Listen Later Jun 4, 2021 34:28


    It's not every day you get to connect with a senior communication professional and influencer in Reykjavik, Iceland. For more than 20 years, Mike Klein has challenged traditional internal communication practice and thinking in an effort to demonstrate its potential as a differentiator and driver of alignment and performance.  As a result, Mike – an MBA graduate of London Business School and a former US political consultant – has a deep understanding of internal dynamics in organisations, communities and markets. He's also one of our profession's movers and shakers and has a real knack for strategy. In this episode, Mike shares his career journey, working in countries around the world, including Belgium, Denmark, Germany, Great Britain, the Netherlands and the United States, and talks about some of the initiatives he's involved with today. Support the show (https://cropleycomms.com.au/subscribe.html)

    Episode 20 - Special Diversity and Inclusion Edition, with Priya Bates ABC, MC, SCMP, IABC Fellow and Advita Patel ChartPR FCIPR

    Play Episode Listen Later Mar 1, 2021 45:32


    Priya Bates  and Advita Patel are  co-founders of A Leader Like Me, a global membership programme that helps underrepresented women and non-binary people of colour progress further in their career and achieve their leadership goals. They also both have successful practices: Priya is President and Founder of Inner Strength Communication based in Toronto, Canada and Advita is Managing Director of CommsRebel, an internal communication and employee experience consultancy based in Manchester, U.K.Communication professionals know that diversity and inclusion is a key area of focus for them and the organisations they serve, but it's one area that is more challenging to navigate than we think. In this episode, we explore this important topic and discuss Priya and Advita's upcoming virtual conference – Diversity in Action.Support the show (https://cropleycomms.com.au/subscribe.html)

    Episode 19 - Paulo Henrique Soares, ABC

    Play Episode Listen Later Oct 19, 2020 31:45


    I am so pleased that in this episode I got to chat with Brazil-based influencer, Paulo Henrique Soares. Paulo is an accredited business communication professional and Director of Communication at the Brazilian Mining Association, IBRAM. Prior to that, he was Head of Corporate Communication and External Relations for Brazilian mining giant Vale, where he worked for more than 25 years, building the communication department to cope with the company's expansion from 9,000 employees in 1997 to 110,000 employees in 2016.Paulo is a well-known powerhouse in the South American market. He's a business and thought leader, author and guru in internal communication, and has won multiple awards for his work. PRovoke's Influence 100 has named Paulo one of the most important and influential in-house communication professionals from around the world, for the past six years running.Support the show (https://cropleycomms.com.au/subscribe.html)

    Episode 18 - Danielle Bond, SCMP

    Play Episode Listen Later Sep 18, 2020 26:10


    Danielle is an award-winning marketing and communication executive, heading up the brand, marketing and communication function at global engineering and advisory firm, Aurecon, in Melbourne. Making it to Chief Marketing Officer doesn't happen by chance; it takes strong determination and making the right career decisions and that is exactly what Danielle has done throughout her career. She is a certified Strategic Communication Management Professional (SCMP) and Vice Chair of the International Association of Business Communicators (IABC). She enjoys leading high-performing teams, and as Danielle says: "I love learning, sharing knowledge and developing people". There is no doubt in my mind that working with Danielle would be a very rewarding experience, so I was absolutely thrilled to welcome her to this episode of A View From The Top.Support the show (https://cropleycomms.com.au/subscribe.html)

    Episode 17 - Michael Nord SCMP, MBA

    Play Episode Listen Later Aug 25, 2020 27:50


    Amsterdam-based Michael Nord was one of the first communication professionals in the world to gain his Strategic Communication Management Professional (SCMP) certification, through the Global Communication Certification Council (GCCC). He also has an MBA. In this episode Michael shares his amazing career journey from soldier to award-winning communication professional. He has a wealth of business and communication knowledge and now works as the Client Services Director at the Fifth Business, an integrated change management, communications, learning and design agency. He has also led our profession from the front, being involved at the local, regional and international levels with the International Association of Business Communicators (IABC) for a number of years. Support the show (https://cropleycomms.com.au/subscribe.html)

    Episode 16 - John Clemons M.S, APR, ABC, IABC Fellow

    Play Episode Listen Later Jul 15, 2020 30:11


    John Clemons has done it all – marketing communication, media relations, crisis, change, training, and is now an adjunct professor at the University of North Carolina in the US. What a career journey he has had, heading up internal communication for companies like Raytheon, Walmart, Nextel, and Marriott International where he was a Global VP. John has been incredibly active in leading our profession through his volunteerism, particularly with the International Association of Business Communicators (IABC), where he is an inductee in the Southern Region Hall of Fame, past chair of the IABC, and continues to be active running his own practice, teaching and consulting.In this episode, we explore not just his career but hear some pearls of wisdom about getting ahead in organisations and overcoming challenges.Support the show (https://cropleycomms.com.au/subscribe.html)

    Episode 15 - Sue Heuman ABC, MC

    Play Episode Listen Later Jun 30, 2020 27:53


    In this episode I speak with communication extraordinaire Sue Heuman ABC, MC. Sue is an accredited business communication professional with almost four decades of experience under her belt. She has won many awards and holds the distinguished Master Communicator designation in Canada. She was also awarded the coveted Rae Hamlin Award by the International Association of Business Communicators (IABC) for her work in advancing accreditation and certification. In 2002 Sue co-founded Focus Communication with her husband Dean and has not looked back, putting her wealth of experience into play for her multinational client base. In this episode, we explore everything from her career to equity for women in leadership roles and her passion for the profession and mentoring others.Support the show (https://cropleycomms.com.au/subscribe.html)

    Episode 14 - Robin McCasland FRSA, SCMP

    Play Episode Listen Later May 28, 2020 32:59


    As they say, everything is bigger in Texas, and there's no bigger personality and talent than award-winning communication executive and strategist, Robin McCasland. Robin has made a career out of developing communication strategies for large corporations and building strategic communication groups from the ground up. Her extensive career spans over 30 years. In this episode we explore her determination, from an early age, to work in the field of communication and make a difference. Support the show (https://cropleycomms.com.au/subscribe.html)

    Episode 13 – Zora Artis, GAICD, SCMP, FAMI, CPM

    Play Episode Listen Later May 7, 2020 28:24


    As Australia's only person to hold certifications in both marketing and strategic communication management, it was only fitting to catch up with Zora Artis from a safe social distance during the COVID-129 crisis. Not to discuss the virus but to discuss the value communication professionals should and do offer their organisations as we explore her career journey. Zora is the CEO of Artis Advisory in Melbourne, Australia. She has almost three decades of experience in business, communication, marketing, and branding. She's the current Chair of IABC Asia-Pacific Region Board and past director on the IABC International Executive Board (2016-2019). She's the winner of multiple IABC Gold Quill Awards for excellence in communication, and the recipient of the 2015 IABC Chairman's Award. Most recently, she was named the 2020 IABC Region Leader of the Year. Support the show (https://cropleycomms.com.au/subscribe.html)

    Episode 12 - Deb Ganderton

    Play Episode Listen Later Feb 27, 2020 33:32


    Journey to the top is what this episode is all about as we explore the career journey of Deb Ganderton and her amazing elevation from copywriter to CEO. Over a long and varied career, she's successfully blended traditional communication and customer service roles with community and employee engagement roles to support her quest for customer-centricity and a role heading up the Greater Melbourne Cemetary Trust as CEO.Her background includes agency, corporate and government roles and she's a recognised leader in strategic communication, government relations, media, and community and employee engagement. She's a storyteller, an influencer and a futurist with a passion for people, and her energy is contagious. Support the show (https://cropleycomms.com.au/subscribe.html)

    Episode 11 - Shel Holtz SCMP, IABC Fellow

    Play Episode Listen Later Oct 23, 2019 17:27


    I caught up with Shel Holtz, SCMP, Director of Internal Communication at WEBCOR Builders, while I was in Vancouver for IABC's World Conference earlier this year. Shel is a strategic powerhouse and leader in our profession when it comes to internal communication and technology. He's working in-house again after 23 years running his own consultancy, Holtz Communication & Technology, where he worked with clients across the world on communication audits, social media strategies and content.Support the show (https://cropleycomms.com.au/subscribe.html)

    Episode 10 - Dr Amanda Hamilton-Attwell ABC, CPRP, IABC Fellow

    Play Episode Listen Later Sep 22, 2019 13:38


    Amanda Hamilton-Attwell is an IABC Fellow and career communication professional. She's also one of the most influential communication leaders in the Africa region and the first woman in Africa to be awarded a Doctorate in Communication Science. I was very fortunate to catch up with her personally and explore her career background, her focus on research and measurement and what led to her starting her own business a number of years ago. Support the show (https://cropleycomms.com.au/subscribe.html)

    Episode 9 - Priya Bates SCMP, MC, IABC Fellow

    Play Episode Listen Later Aug 20, 2019 20:41


    On my recent trip to Vancouver, I got to sit down with Priya Bates, one of our profession's most accomplished internal communication pioneers. She's currently president and founder of Inner Strength Communication based in Toronto. Priya has held a number of senior roles in business and is a leader in our profession through her ongoing volunteer work with the IABC. Priya shares some sage advice from her career journey starting in PR to finding her natural home in internal communication. Support the show (https://cropleycomms.com.au/subscribe.html)

    Episode 8 - Dr Anne Gregory

    Play Episode Listen Later Jun 27, 2019 35:53


    While in Melbourne Dr Anne Gregory took some time out to meet with me to talk all things from her amazingly diverse career, including competencies within our profession and dealing with artificial intelligence (AI). Anne is a visiting professor with the Royal Melbourne Institute of Technology and is Professor of Corporate Communication at the University of Huddersfield in the UK. A former Chair of the Global Alliance for Public Relations and Communications Management, Anne recently led the Global Capabilities Framework research project and is leading initiatives on identifying the capabilities for PR and communication professionals in our emerging world of big data and AI.Support the show (https://cropleycomms.com.au/subscribe.html)

    Episode 7 - Jim Shaffer IABC Fellow

    Play Episode Listen Later Apr 24, 2019 22:28


    I'm not sure there are many of us who haven't been inspired by Jim Shaffer and his words of wisdom on the value communication professionals should demonstrate in their organizations. In this candid interview with Jim, who is based in the US, you will hear from a truly global expert in leadership communication. He founded the Jim Shaffer Group after 20 years with Towers Perrin (now Willis Towers Watson) where he was a principal, vice president and global leader of the firm's centre of excellence, and an architect and leading practitioner of the change management consulting practice. He works with top tier companies globally and is a mentor and coach to many executives.Support the show (https://cropleycomms.com.au/subscribe.html)

    Episode 6 - Mary Hills ABC, IABC Fellow, Six Sigma, FRSA

    Play Episode Listen Later Apr 1, 2019 26:12


    Recently I got to talk to Mary Hills, business principle of HeimannHills Marketing Group in Chicago, who works with companies to develop, communicate, implement and evaluate change and growth initiatives. With a career spanning more than 30 years, she has worked with global brand name organisations in marketing, communication and leadership. Mary also teaches organizational leadership and change management, communication ethics and law, corporate communication and the graduate capstone at Loyola University Chicago and serves as an MBA visiting professor at Keller Graduate School of Management.In this discussion we explore her career journey from business and marketing, to communication and then on to leading our profession through the IABC and the Centre for Strategic Communication Excellence.Support the show (https://cropleycomms.com.au/subscribe.html)

    Episode 5 - Alex Malouf SCMP

    Play Episode Listen Later Mar 13, 2019 18:56


    In this episode we turn to the Middle East and chat with Alex Malouf, who was named the first communication innovator in the MEA region by the Holmes Report. He is the only Chartered Communicator, Chartered Marketer, and Strategic Communication Management Professional (SCMP) in the Middle East and Iran.Being passionate about the communication profession is only the start in this insightful interview. Alex is leading the industry, through his work and voluntary roles within our profession and he was recently named regional Leader of the Year by the International Association of Business Communicators. Support the show (https://cropleycomms.com.au/subscribe.html)

    Episode 4 - Jane Mitchell FRSA

    Play Episode Listen Later Feb 19, 2019 19:07


    Recently I caught up face-to-face with Jane Mitchell while on a trip to London. Jane is the Founder of JL&M and Director at Karian and Box. She's also a faculty member with the Centre for Strategic Communication Excellence.Beginning her career in broadcasting and communication at the BBC in London, Jane has worked on programs like Tomorrow's World, Grange Hill and Blue Peter. She is an independent advisor to organisations, global and local, public and private, with a particular focus on supporting them to develop and embed values and ethics programs and helping them develop healthy and positive corporate cultures through professional communication. Her clients include Rolls-Royce, BAE Systems, BP, SERCO, Meggitt, BT, Co-operative Bank, Tesco and Airbus. She is also a Fellow of the Royal Society for the encouragement of Arts, Manufactures and Commerce (RSA).Support the show (https://cropleycomms.com.au/subscribe.html)

    Episode 3 - Heather Ritchie

    Play Episode Listen Later Jan 24, 2019 21:21


    In this episode I talk to Heather Ritchie, Head of Strategy, Portfolio and Services Marketing for Nokia software.Heather's two decade career includes executive communication and marketing leadership positions in global high-tech companies. She just concluded a four-year research study on the impact AI and diversity will have on the way people communicate and is writing a book on her findings. She runs campaign strategy and internal communication for Nokia's software business and advises on their corporate diversity program.Support the show (https://cropleycomms.com.au/subscribe.html)

    Episode 2 - Russell Grossman ABC, FCIPR

    Play Episode Listen Later Jan 22, 2019 17:14


    In episode two of A View From The Top I chat with Russell Grossman ABC, FCIPR in the UK, about his role in leading internal communication practice across the UK Government, his passion for professional standards and the career lessons he's learnt over the years.Russell has extensive experience leading in highly complex organisations and environments applying strategy, team leadership and innovation to produce creative solutions. in a career stretching over 30 years, he has just about done it all, from corporate communications, public affairs, leadership counsel and coaching to developing and facilitating effective employee engagement, internal communication, crisis management leading change in a number of senior roles.Support the show (https://cropleycomms.com.au/subscribe.html)

    Episode 1 - Per Zetterquist

    Play Episode Listen Later Jan 16, 2019 18:40


    Introducing A View From The Top, originally a video interview series now on podcast, featuring Adrian Cropley and some special guests – leading communication professionals from around the world sharing stories about their career journeys. We're chuffed to share our first podcast with leadership communication specialist Per Zetterquist from Sweden. Per has worked in leadership, communication and HR-related roles in dynamic and global environments including Ericsson and Electrolux, where he was VP Internal Communication. Per has been a leading light in the internal communication space for many years, building an internal communication function from the ground up.Support the show (https://cropleycomms.com.au/subscribe.html)

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