Podcasts about View from the Top

From the archive: This episode was originally recorded and published in 2021. Our interviews on Entrepreneurs On Fire are meant to be evergreen, and we do our best to confirm that all offers and URL's in these archive episodes are still relevant. Aaron Walker has founded more than a dozen companies over the past 41 years. He spent a decade meeting weekly with Dave Ramsey, Dan Miller, Ken Abraham, and five other amazing entrepreneurs. He is the Founder of Iron Sharpens Iron Mastermind, the Author of View From The Top, and the Creator of The Mastermind Playbook – an incredible resource for starting, running, and scaling masterminds. Top 3 Value Bombs 1. You've got to build relationships before you need them. 2. In a mastermind group, other people's perspective is the number one asset. 3. Invest in the right people who have integrity and great character. Visit Aaron's website to learn more about what he has going on - View From the Top Sponsors Thrivetime Show Attend the world's highest-rated business growth workshop taught personally by Clay Clark at ThrivetimeShow.com/eofire YT 100 Email JLD to learn more about making YouTube magic in 100 days: john@eofire.com

From the archive: This episode was originally recorded and published in 2021. Our interviews on Entrepreneurs On Fire are meant to be evergreen, and we do our best to confirm that all offers and URL's in these archive episodes are still relevant. Aaron Walker has founded more than a dozen companies over the past 41 years. He spent a decade meeting weekly with Dave Ramsey, Dan Miller, Ken Abraham, and five other amazing entrepreneurs. He is the Founder of Iron Sharpens Iron Mastermind, the Author of View From The Top, and the Creator of The Mastermind Playbook – an incredible resource for starting, running, and scaling masterminds. Top 3 Value Bombs 1. You've got to build relationships before you need them. 2. In a mastermind group, other people's perspective is the number one asset. 3. Invest in the right people who have integrity and great character. Visit Aaron's website to learn more about what he has going on - View From the Top Sponsors Thrivetime Show Attend the world's highest-rated business growth workshop taught personally by Clay Clark at ThrivetimeShow.com/eofire YT 100 Email JLD to learn more about making YouTube magic in 100 days: john@eofire.com

Sermon for March 2, 2025 | Preaching text: Luke 9:28-36

Skip the Queue is brought to you by Rubber Cheese, a digital agency that builds remarkable systems and websites for attractions that helps them increase their visitor numbers. Your host is Paul Marden.If you like what you hear, you can subscribe on iTunes, Spotify, and all the usual channels by searching Skip the Queue or visit our website SkiptheQueue.fm.If you've enjoyed this podcast, please leave us a five star review, it really helps others find us. And remember to follow us on Twitter  or Bluesky for your chance to win the books that have been mentioned in this podcast.Competition ends on 5th March 2025. The winner will be contacted via Bluesky. Show references: https://www.birminghammuseums.org.uk/https://www.linkedin.com/in/zakmensah/Zak Mensah is the co-CEO of Birmingham Museums Trust. He is passionate about helping their service make an impact by focusing on the needs of over 1 million visitors. He is encouraging the organization to adopt a "digital by default" approach. Zak's mission is to ensure that their people, skills, and services remain adaptable to the rapidly changing landscape of the cultural sector. He is exploring new ways of doing things, including innovative business models, partnerships, and arts-related KPIs, while sharing as much as possible publicly.With a background in staff development and digital, Zak has been involved with the web since the late 90s and has seen its influence grow in all aspects of life. Prior to joining the arts sector in 2013, he helped small businesses, charities, Jisc, universities, and the Heritage Lottery Fund "do" digital well.Zak also runs his own consultancy to promote positive change and keep his skills sharp. His goal is to make a ruckus. https://www.vam.ac.uk/https://www.linkedin.com/in/amyakino-wittering/Amy Akino-Wittering is Head of Operations and Commercial at Young V&A, which opened July 2023 and recently won Art Fund Museum of the Year and Kids in Museums, Family Friendly Museum of the Year awardsResponsible for the general management of Young V&A she directly manages the visitor experience and teams, catering contract, volunteering and back of house operations, collaborating closely with central V&A colleagues to deliver operations and income for Young V&A. Previously Amy worked at V&A South Kensington as Senior Visitor Experience Manager-Sales and was on the opening project team leading on visitor experience and retail at Pitzhanger Manor & Gallery.She started her career at Imperial War Museums working across sites from assistant to management roles in Retail and Admissions and systems management.  https://www.hampshireculture.org.uk/​​https://www.linkedin.com/in/paul-sapwell-b3b2a281/Paul Sapwell has been Chief Executive at independent arts and culture charity Hampshire Cultural Trust since 2018, having joined the trust in 2016 as Chief Operating Officer following an early career primarily in hospitality and leisure. Paul is a passionate believer in the transformative power that cultural experiences can have on the wellbeing of individuals and communities, and a prominent advocate for the role of commercial growth, underpinned by a flexible, entrepreneurial team culture, in sustaining museum and arts organisations. Transcription: Paul Marden: The museums and culture sector are facing unprecedented headwinds. Static or reducing funding from local government, fewer grants from trusts and foundations, all while dealing with increased people costs. The continued headwinds from cost of living crisis. But this sector continues to deliver more with less and support the cultural life of our country. Paul Marden: Welcome to Skip the Queue. I'm your host, Paul Marden and in today's episode recorded the Science Museum at the Association of Cultural Enterprises View from the Top event. I'm joined by Amy Akino-Wittering, Head of Operations and Commercial at Young V&A. Zak Mensah, Co CEO of Birmingham Museums Trust, and Paul Sapwell, CEO of Hampshire Cultural Trust. Paul Marden: And we're going to talk about how the cultural sector can innovate in order to thrive. Anyone that's listened to the podcast before will know. And this is the nervous bit. Paul Marden: We always start with an icebreaker question which my lovely guests victims have not been prepared for. So, Zak, I'm afraid you go first, my friends. So if you were a cartoon character, which cartoon character would you be? Zak Mensah: That's easy. I think I would be the thing that gets chased by the. Is it the wild Cody who runs around all his home? But I'd be the. What's the little, the stupid Roadrunner. Yeah, so I would be Roadrunner because you constantly are literally running 100 miles an hour and then a giant piano lands on you at 4:00 on a Friday afternoon, but you respawn on the Monday and you start all over again. Pretty much feels like me. Paul Marden: I love that. I love that. Amy, you're next. Let's think of all of the inventions over the last hundred years that were offered. Flying cars, those sorts of things. What is the one thing were promised that you really miss and think we really need in our lives? Amy Akino-Wittering: I think a Time Turner, which is basically from Harry Potter. Basically you can just go and do things like six. They do six days all at once. Paul Marden: You can be Hermione if you've got a Time Turner. Amy Akino-Wittering: Yeah, great. Paul Marden: Excellent. I love that, Amy. Thank you. Paul. Paul Sapwell: You said these were going to be under no pressure. I wouldn't have liked. I wouldn't have liked either of those. Paul Marden: Oh, well, you're not going to like this one then. I'm sorry, mate, I'm, I, I live in Hampshire. Paul runs Hampshire Cultural Trust. Paul. Paul Sapwell:  Oh, even better. Paul Marden: Saints or Pompey? Paul Sapwell:  Oh, blimey. Okay, well that's, I'm an Arsenal fan. Paul Marden: So there we go. Paul Sapwell: I couldn't possibly answer Saints or Pompey? I mean, we border both. So I would just be in so much trouble if I pick one or the other. So I can. I've got to get out. Paul Marden: Are you dodging that one? Paul Sapwell: Yeah. I thought you might watch Arsenal regularly. Paul Marden: I thought you might. So we are going to start with a question from somebody from the audience, a young man named Gordon. Apparently he might be a millennial. And he says, After 15 years of turmoil, financial crash, austerity, Brexit, Covid, we face continuing cost of living issues, rising national insurance and a Trump presidency. Are we doomed in 2025? Or to put it slightly better, what are the biggest risks for your organisation and the wider sector, and what are you each doing to thrive in the year ahead? And I'm going to start with you, Paul. Paul Sapwell: That's an easy question, isn't it? Paul Marden: You can thank young Gordon. Paul Sapwell: Brilliant Gordon, Yeah. I mean, I think 2025 is going to be an incredibly tricky year, but to sort of look further than that. I'm certainly an optimist, but I think we're in a time of transition, particularly in terms of our sector, in the cultural sector, in terms of what's going to fund us and what's going to sustain us going forward. You know, I think the years of the level. I think a lot of the speakers have touched on it, but the years of the level of public sector funding is, whatever happens with this government and next is going to be going down and we just have to face that. I run an organisation which we started out in 2019. We're about 85% publicly funded. Now we're 34% publicly funded with the same turnover, I hasten to add. Paul Sapwell: And so we've made a good go of it, but I think the headwinds this year are really difficult. That said, I think that we have to be confident investing for the longer term and particularly, obviously, in this conference in areas of commercial growth. I think that, okay, the growth projections have been downgraded. I am confident that we will, as the decade continues, move into a period of growth. And we've got to be looking at the long term rather than the short term. The trick is, of course, not running out of money in the short term. And that's a really difficult place to be. Paul Marden: In the water, just here. Paul Sapwell: I don't have an easy answer to that, but I think fundamentally, you've got to give the customer what they want and the customer is still there. Paul Sapwell: And we have a fantastic product. But we've got to certainly pivot much further towards what customers want commercially, in my view, than putting as much emphasis as probably we did 10 years ago on trying to find more and more public funding, because I think that's going down. Paul Marden: Zak, have you got any thoughts on that? Zak Mensah: Yeah, I mean, in terms of money, just generally people want to back winners. So I think one of the difficult things that internally we can all say it's doom and gloom, because it does feel that doom and gloom. There are definitely days, weeks and months. I think it's right to say that it's doom and gloom. Like you can be optimist but still understand it's difficult time. And I think a lot of our, you know, a lot of our workforces certainly feel that, it can feel very difficult because every year they ask, will they have their job? Right. And that's a really fair question to ask. And we sometimes as leaders kind of say, “Oh, if we can get through the next two years, but two years for normal staff are sometimes a very long time to try and say, “You or may have not have a job to make life through.”Zak Mensah: So I think that's something I always think back in back of my mind. I think a lot of the difficulties, whichever flavour of government is about understanding how to be more savvy, about understanding the trends, about things that are fundable. Because there are lots of things that were funded 10, 20 years ago, that money has dried up. And so we've all got to think about, for example, a lot of people now looking at, well, being a speaker this afternoon was talking about more on EDI, for example, and how younger people certainly are interested in having more of a purpose driven business. Is how for us, we can make sure we're focused on the, what I was called, the user need. So the needs that people use us. Zak Mensah: Because if you can concentrate and focus on what they want, whether it be money, otherwise that ultimately does lead to a business model. Because there's no point saying just because museums and galleries have been around for 100 to 200 years, they have an absolute right to exist. The only way they exist is because every decade or whatever there's another crisis comes along and a group of people, including ourselves here, live in this room, but also listening to this make it happen. Like, we've got to convince councillors, government, businesses to be part of that journey. Because the funny thing I will say is that, you know, at Birmingham Museums, the art gallery was founded in 1885 by industry people. It was industry people that founded it. It was industry people who wanted the city to have great arts. Zak Mensah: And so now we're turning back to those same people and saying, "We need you to now step up and contribute." It doesn't always have to be money. It could be in kind support, could be advocacy. That's the kind of thing that we need to do as leaders right now, in addition to the normal making the money work and stretch as far as we can. Paul Marden: Absolutely. Amy, what are you doing at Young V&A to thrive in the year ahead and face some of these challenges? Amy Akino-Wittering: Yeah, absolutely. So we've now been open for just over two years, so I feel kind of, well, coming up to two years. And so I feel we're kind of in that stage where we kind of opened and sort of just try to make sure that we are operationally savvy. And last year was very much about refining that. And I think this year is very much about what's next and how can we build upon kind of success of opening, looking at ways in which we can innovate through doing new kind of commercial opportunities, but also how can we develop our audiences. And as well as part of kind of the wider V&A, we've got two more sites opening as well. Amy Akino-Wittering: So how as an organisation are we going to work together to kind of be in this new family of sites and work together through there? So I think for us in the kind of coming year is all about, what's next? We've opened the door. We started with a really strong foundation and a really strong vision, but then how can we keep on innovating and keep iterating that to improve? Paul Marden: Excellent. I'm going touch on stuff that Lewis talked about a minute ago. One of his reflections I really liked was thinking about how do we create a space for colleagues to engage with some of these really important issues that have been on the PowerPoints. Zak, maybe you could start. What do you think your organisation can do to act as bottom up catalyst for change as opposed to trying to drive these changes from the top down? Zak Mensah: I think the first thing is about understanding that there are a lot of people who do want to be able to voice their hopes and fears around a whole host of subjects, whether it be specifically around, if you're ethnic minority, about your fear of living in the UK, if you have climate, lots of important subjects people want to talk about. You know, I think certainly internally, and I'll be very clear about this, I think there's a very different view sometimes about the difference between internal and the external voice of the organisation. So what we see a lot of is staff individually believe that as a service there are lots of things we could and should be talking about publicly that may or may not directly align with how as a leader we see it. Zak Mensah: So, you know, there are lots of fights we do get into. We can't get into every single fight. And sometimes there's a real fine balance around what we decide to go for. So if you take during Black Lives Matter example, me and Sarah Shropshire started in November 2020, there was an expectation that immediately we would be like the spokesperson for the whole museum sector about black and brown issues. And like, it's really hard to say, actually. I am not speaking on behalf of every single person in the whole country. I do take it seriously and we set up internally ways people to talk about it, but didn't always feel appropriate. Zak Mensah: And I'll give another example is around, for example, war. Any one time there's something like 15 global conflicts happening and, you know, we talk and go backwards and forwards internally sometimes about, you know, do we talk about them publicly? If we talk about them internally, how we talk about them, do we single one out or do we talk about them all? Are they equal? How do you equally talk about things are very horrific for a number of people?Zak Mensah: And knowing that we've got staff from dozens of countries who all have different views on how their homeland or area they're interested in is impacted. Things are very horrific for a number of people. But I do think that there's always. It's always really tricky because the best conversations and the best conversations need care and a lot of the conversations happen in like, pockets that we have no control over. Zak Mensah: And so it's again, how do you set an environment as a leader that is allowing the bottom up to do their own thing, but in a way that isn't going to be detrimental to the whole workforce? Because I think it is. Again, I mentioned it's been. It's really tricky and that's the simple truth. It is no easy answer to these things because if it was easy, we'd all solved it. Yeah. But acknowledging it there, it's the elephant in the room, I think is really important and growing to be more and more important for us as leaders. Paul Marden: I think Lewis was saying it's really important to know where you stand on issues and it is okay for you to have a stance on issues that says, I'm not going to make a stand on this one issue. I thought that was a really interesting perspective. Imy's talk. I think were talking a lot about the journey of Titanic Belfast, which I love as a museum, to go to a museum that emotionally moved me as much with so very few actual artefacts. I just think it's an amazing storytelling experience. But you talked a little bit about the team and what you do to be able to nurture that team. And one of the things that we're talking about is trying to get 110% out of everybody getting to more with less, getting them to innovate. Paul Marden: How do you balance all of those challenges and not break the people and maintain a 98% retention rate like Titanic does? Paul? Paul Sapwell: Well, maintaining a 98 retention rate, I think fairly unprecedented and huge congratulations. I mean, I think it follows on a bit from what Zak was saying, actually. You know, it's tough, isn't it, being leaders in terms of whether you're making that kind of external message or whether you've got a tough internal message. I mean, I've always taken a stance that you've got to be as transparent as you possibly can be and people will go a long way with you if it doesn't appear that things are being taken in a dark room somewhere. And I think for us, what we've tried to do is to put in the mechanisms for that to happen. I've been really fortunate to work with a fantastic people director, Hampshire Cultural Trust. Paul Sapwell: One of the first things, I think you've also got to make a stance, by the way, on people being important. One of the first things I did as CEO was say we need a people director. It's quite rare in the heritage sector. I came from hospitality, it was the norm. It's an odd thing that people and HR doesn't always sit at the top table. Sometimes it's sort of delegated down in operations or even finance. So I think that's really important and we needed a strategy and part of that is putting in place a lot of the stuff that you talked about of the Titanic, which I think is really impressive. And we're somewhere on that journey, but not quite as far along, but proper employee forums where you listen. Paul Sapwell: I meet with an employee elected employee forum quarterly and talk to them about all issues with nothing off the table. We also have an EDI group with a mix, again, senior leadership on there talking about these issues. And I think that, you know, if there was one thing I would say it's, you're not always going to be able to give easy answers, are you? This year we're being hit with an enormous national insurance hit to the staff costs and that is going to affect pay. I can't pretend that it isn't. And if we're going to not run out of money in the next few years, we're going to have to give less of a pay increase this year than we would like to. Paul Sapwell: But we've been talking about that openly since it hit and I hope that our team will go, will understand, but obviously that doesn't make it, make it easy. And I think the same is true with the issues that you're talking about. You can't take a stance on every single issue that comes through each of these forums every quarter, but you have a conversation about it. And I think that's the most important bit for me. Paul Marden: Amy, I'm going to segue wide away from today's talks. Regular listeners will know that I'm a Trustee of Kids in Museums and I was chatting with my fellow trustees about today's event and we wondered, given the impact of the cultural sector, on the impact that it has on the lives of young people and how there are so many challenges at the moment for disadvantaged young people to engage in the sector. You know, we all know that post Covid, many schools have cut their school visits into museums and galleries. I pick you because Young V&A was the winner of Kids in Museums Family Friendly Awards last year. So let's just start with you and talk about what are the innovative things that you've done to break down barriers to encourage children and families to engage in the museum. Amy Akino-Wittering: Yes, of course. So Young V&A when we kind of opened its entire purpose is about engaging children. It's all about kind of that creative confidence in Generation Alpha. And so the whole museum has been designed with and for young people. So its target audience is between naught to 14 year olds. We spoke with over 22,000 young people in the development of the museum to hear what do they want from it. I think there's a survey which said that 40% of children thought that museums were boring and it weren't places for them. So, well, what can we do as we've got this opportunity to redevelop, to make sure that it is a place that people want to go and enjoy and be themselves. Amy Akino-Wittering: And so that was kind of like the North Star in terms of what every kind of decision in the kind of opening and making and running of Young V&A is really centred around this as well. And so it goes from the aesthetic in terms of the height of things, the bright colours from this swirling staircase that we have at Young V&A, which came from an idea that someone wanted to helter skelter in the space to the tone of voice in our interpretation and also how the objects are displayed. We've got objects from across the V&A, we've got over 2,000 objects. But it's not just the museum as was the Museum of Childhood collection, it's from across all of the different departments of the V&A. And it's been curated with that kind of child centred and child focused way. Amy Akino-Wittering: Co design is also a really kind of core part of it as well. So we kind of co designed with local audiences and children for various design displays and also co curation. So each gallery was co curated between the learning team and the curatorial team as well. And then obviously we've kind of got to actually open the building and have a team to deliver that visitor experience. And again, that is all very much fed through that audience lens. And so we looked at our structures of, you know, what types of people do we want in the space? You know, our core audience are children. We need people who want to engage with that audience. It's a very specific kind of audience, but also we are a hyper local organisation as well and so how can we encourage applicants from the local boroughs? Amy Akino-Wittering: So we drove a very inclusive recruitment process where we basically did a behaviour led process for recruitment, we redid all the job descriptions, went out into our local community, did workshops and CV surgeries and basically just made it as easy as possible for people to apply and get interview. And the kind of core things that were looking at was behaviours. We can teach people how to go on a till or to learn how to do fire evacuations, but actually it's much harder to get people because that's what the job is. You know, the majority, you know, all your visitors will come to a touch point with the front of house team. They are your most important ambassadors. Amy Akino-Wittering: So we need to make sure that we've got the best kind of resources and time and structure in place to support them, to give the best possible experience that we can. So we spent a lot of time doing that. We spent a lot of time as well working Kids in Museums come in and do training about specific family engagement training as well, which has been really beneficial. And then also we really believe that, you know, the customer experience, the visitor experience is directly impacted by the employee experience. You can't expect the team to deliver this amazing, joyful visitor experience if actually they're pretty miserable behind the scenes. So how can we make sure that the structures that we have and the environment that we have is reflective of how we want them to be on the floor as well? Amy Akino-Wittering: So we make sure that we have forums to make sure that, you know, people can have their say. We make sure. So we did this team charter, which was this sort of collaborative effort to see, like, how do you want to feel in the workplace, but also how do you want your visitors to feel? And actually, it was all very similar in terms of the outcomes that came from that kind of exercise. And it's these kind of agreement that we have together to how we're going to work together and those kind of things which we do to ensure. It's that kind of frequent communication and making sure that we're on the same page and it kind of brings that joy which then comes out to the visitors. Amy Akino-Wittering: And that is kind of I think all those things together has all really helped in terms of when someone comes into the space, children, they're front and centre. They really feel like it's a place for them and they've got kind of people around them which really get them and that they will help facilitate their curiosity and things like that. So that's what we've done. Paul Marden: Amazing. Paul, have you got some thoughts? Paul Sapwell: Yeah. I love what you're saying about the visitor. The visitor services guys on the front desk. I mean, they are the most important people, essentially, and that's why I was nodding vigorously. I think that's part of what I was talking about earlier in terms of pivot into more of a commercial view, because a commercial company completely relies on their customer who comes in. And I think my experience of being in an organisation that's moved out of being run predominantly by a council to one that's independent now was, I've got to be honest, at the start, that wasn't how it felt. Paul Sapwell: And actually you could produce big lists of visitor figures, but ultimately, if they went up or down, it didn't really matter because the funding was going to stay the same, whatever, and there would be other metrics, and I think that's the big shift in mentality, because if you don't give the customer what they want, and that means really valuing people on your front line. And, you know, we've had conversations at the Museum Association about it, about how there's almost been that divide in museums between the people who talk to your customers and the museum staff. And I think that's a really. Or people who would see themselves doing proper museum work. And I think that, you know, that's something we've got to. We're moving in the right direction, but we've got to move quicker. Paul Marden: All of our best memories, aren't they, of going to these places are not necessarily about the amazing artefacts, it's the stories that your team tell people when they interact with them. You feel so happy as a result of it. I think of some amazing experiences. Zak, have you got any thoughts on this? Innovative ways in which we make museums family friendly, how we encourage make them more children friendly? Zak Mensah: Well, the first thing is it's something like 50% of people have children. And so knowing that is in the UK is a thing. Just knowing that as a fact. Right. Means that thinking then about families who will come, but also the staff workforce. Because again, like, you know, if your staff, you're your biggest advocates we just talked about is making it friendly for people to have children in the workforce means that most people recommend it and word of mouth is the biggest way that you can influence people and then from that when people come. So we've got nine venues overall pre pandemic, have a million visitors a year. Zak Mensah: We say we're family friendly, but I've got two young children and quite often the experience, not just my place, but other places doesn't actually say match up with that because like just saying to a seven year old, you must love art, doesn't really work, right, if it's Blue. Paul Marden: Can't tell them. You can't just make them like, yeah. Zak Mensah: I can't tell anything because anyone in my family anything. If you convince about bluey=, then you've got another chance. But you know, you've got to think about actually what is their experience going to be. So, you know, have you got picnic area? Have you got toilets? Lots of toilets. Do you allow your staff, for example, in previous roles? We allow people, if they want to do potty training, they could do potty training in the gallery. Because the reality was if they didn't use the potty that they had in their bag, it was going somewhere else. And so I remember watching in horror as someone literally tried to scoop up a child and move their parent out of a gallery to start to go to the toilet. Zak Mensah: And I was like, there was no way they were going to make it out that door. I would love to have that CCTV footage because I bet that was quite interesting. But, you know, it sounds, you know, some sort of flippant and fun. Zak Mensah: But that's the little thing because like all those little things about making it, you know, enjoyable. Because if you can make it enjoyable for the. For the parent or the guardian, you can make it fun for the, you know, for the kids. You know, you have to have sharp crayons and pencils. Whatever it is, like always things that's really kids don't want much. That's the little thing because like all those little things about making it, you know, enjoyable. Right. Like, if you can give them almost that version of experience to make people think it's good. Because I think we sometimes dissociate the child's experience with the fact they're with someone else. So actually you've got to make it good for the people that they're with. And quite often people do it, you know, who take. Zak Mensah: They might take the extended family. So they'll say like, you know, I'll take my niece or whatever, I'm there. And they don't usually actually have to have the children. So sometimes they need help as well, you know, to make sure the experience. Paul Marden: Extra needs to be able to solve the kids' problems. Zak Mensah: Absolutely. So for me it's about making it that friendly from that perspective. So often with school trips, for example, it's how can you make the school trips fun? Because I see quite a lot of kids on school trips that they sort of being marched through and forced to go. So then they're less likely to recommend it to their parents and their parents just like to come. So for me, it's kind of like trying to use that learning visit which often people's first. Most people tell me, I've been to museum as a child and they usually get towards school age, secondary school, and they don't go anymore. Paul Marden: Yes. Zak Mensah: So it's like, how do we make sure that. I don't think as a sector where family friendly enough, other than those people who already are super engaged, they make the kids have fun. I'm probably talking about my trauma now. Paul Marden: Let's return today's speakers. Let's just talk a little bit about Mike's discussion of using behavioural models to influence buying decisions. Yeah. What are the biggest behavioural barriers that you see within your organisation? In terms of visitor experience, from kind of awareness through to decision making, what could you do? What could you change? Zak Mensah: So the first obvious one is a lot of people are terrified of being in spaces because they're not sure how to behave. There's this weird secret code that doesn't. It's not actually written down anywhere that people think the museum experience has got to be quiet, that it's got to be. That you've got to know what you're looking at. It can't just be fun. And actually having. Just having fun is a really important part of what you want to do. So for us, I think the problem is, as well as once you work in the sector, those barriers are invisible because you just work there. You feel comfortable now coming. Yeah. And so the behaviour part is super interesting. And so, for example, it's a phrase I sometimes use around, like. Zak Mensah: It's around this idea of, like, “People like us do things like this”, which I stole from Seth Godin. So, you know, what we did, for example, is w e now don't have staff uniform because we've got quite a diverse. We're dividing diversity in Birmingham and we want people to feel comfortable and recognise people outside the building who then might be going, like, sure, I might. Hoodies, for example. If you wear a hoodie, you might own. The museum's. Not for me, the museums for other people who wear suits, etc. So actually, if they see staffing. Yeah, if they see staff in hoodies or whatever, in hijabs or niqab, whichever outfit they want to wear, then that is a signal about those people are welcome. Zak Mensah: That's one example where that idea came from the team about how we can show and tell and do what we say we're going to do, rather than just saying, “Oh, but we're really friendly museums are great and come in.” Because actually they are intimidating from the outside. They're often intimidating intellectually. Paul Marden: Yep. Zak Mensah: The train, the media, all the time is being really high brow all the time. So it's like actually we. We have to find ways to accept that those barriers exist. And that often means finding people who don't use you to actually tell you that. And we've just finished a citizen's jury, for example, which had almost 30 people who are representative of the city come in and 80% of them at the first meeting said they didn't think the museum is relevant to them. Those are ordinary people who live in the city who. That's 80% of those people. Four in five people don't think the museum is relevant for them, even though we know that we could make it relevant to them. And that was a really sad, shocking figure, but also is motivating. Zak Mensah: And I think our job, you know, as leaders is how do we help people feel inclusive, to be an inclusive space and then like. And go for it. Paul Marden: Excellent. Thank you, Amy. Amy Akino-Wittering: Yeah, I think a lot of what we have done as well is to try and go out of our four walls of Young V&A as well. So we do a lot of kind of community engagement as well through kind of the learning team as well as for volunteering programme. Like we rocked up at stores at Whitechapel Market and kind of saying, “This is our kind of programme”, just chatting with people where they haven't heard of Young V&A even though it's down the road. And so it's like, how can we, yeah, kind of go out and about and also kind of advocate across as well. And then also it's like when people do kind of take that step to actually go onto our site and then come into the building making sure that the visitor experience is as inclusive, as welcoming as possible. Similar. Amy Akino-Wittering: We also just have aprons and they can wear whatever they want underneath and just again, so as people feel relaxed and they feel when our audiences come in, they say, oh yeah, no, that's something that I might wear. Or you know, they just feel more kind of settled and at home. So that's something that's really important that we kind of do as well. Paul Marden: Lovely, Paul. Paul Sapwell: The biggest challenge for us, I mean being a smaller organisation and a brand that isn't known. As well as it could be, I think our biggest challenge now is that customer journey from online through to what you get when you arrive and we're not consistent enough. And I know we'd all talk about this forever but you know, big commercial organisations do this really well. You know, you're going to sell a ticket within a couple of clicks from a social media piece, you're going to get a follow up email that looks exciting and you know, then your product is either going to arrive or you're going to arrive at it and it will be like you thought you were buying. And I'm not sure that we always do that. Paul Sapwell: I've got to be honest and I think to do that you've got to put a lot of investment in it. And that's what we're part of the strategy that we've launched, we launched back in November is about that. Paul Sapwell: And again, that comes back to, you know, commercial mindsets that matters. It matters that we put the right image in whatever way that is to the right customer who we're trying to attract. We've got to understand those customers better and then make sure that's, that's seamless. And, you know, we run 20 venues. They're really different. We've got everything from the Great Hall, Mediaeval Hall in Winchester, which is full of people on from travel trade have come off of cruises and things. And then we've got Milestones Museum in Basingstoke, which is a sort of family living history museum. Paul Sapwell: They don't get any international tourists. So having a really limited pot of marketing to be able to go all these sort of areas is really difficult. But I think that would be the challenge. But thinking about it holistically, really, because it's the same person who clicks on the social media ad to the person who ends up arriving in your venue. And that needs to be really consistent. Yeah, it sounds like cash is the barrier. We're going to try and work with it. But that's the important bit for me. Paul Marden: I'm grinning like the village idiot because this is what I advocate all the time. I'm looking at my marketing friends in the audience who would also share. Share your thoughts on this. We know from the Rubber Cheese survey that it's eight to 10 steps it takes people to checkout. I tried to buy tickets for an aquarium last year and they made me enter a password along with the names and addresses of everybody that was joining me and then told me off three times for getting the password wrong in the checkout process. I had to be really to buy those tickets and. Paul Sapwell: Well, yeah, you touch on. Yeah. I mean, we could have a whole conversation, but no, I mean, we love a complicated ticketing system in the cultural sector, don't we? I mean, with all the right intentions. I mean, even the list in some places of different concessions. I mean, you don't want to go. I think I'm that or I'm that. You know, and it's done with the right intention. But it's an enormous barrier. Paul Marden: Yeah, completely. Paul Sapwell: And you know, we make things so complex and I don't have the fix, but I know we've got to fix it. And that means putting sort of. Again, learn from companies who do this really well rather than. Yeah. Looking for ideas ourselves. Lots of people do it really well out there. That's what we got to do. Paul Marden: Thinking of lots of my team who might think that this is something somebody should solve. Zak Mensah: The fix is simple, isn't it? Because you just said then that there are other people doing it well. What we're not really good at artists actually copying people. Zak Mensah: Like just copy someone else who's done it better than us. It's really. It really does annoy me. Let's just say that what always happens is that we make decisions by committee, don't we? So it would have been two steps, but then someone from marketing said, but you've got to have a newsletter. And someone from another team would say, “You've got to also ask for this. And then you've got to do this. Then you've got to try and get the kids to come for school trip.” Before you know it, people mean well and they've made it really complicated. I think sometimes it's like, actually, let's just do the simplest thing. Let's do all the hard work to remove those barriers and then we can try and flog them stuff when they get there. Paul Marden: So friend of mine, Andy talks a lot about you don't go to a fine dining restaurant and walk up to the maitre d and he says to you, “Would you like a table, by the way, are you going to have dessert? And would you like a coffee? And what are you going to have for your starter main course and dessert? Oh, right, I'll take you to your table.” You have a conversation with people and you lead them and you don't try and pack everything into the very first time you ever talk to the potential client. Zak Mensah: Which is why Greg's does so well. Paul Marden: Yeah, look guys, I could carry on about this conversation, but we are the barrier to everybody getting to their drinks and nibbles and so we've got. Paul Sapwell: Including us. Paul Marden: I know, sorry. We've got a couple of things that I must cover. So we always ask our guests for a book recommendation. It can be a novel, it can be work related. So Zak, would you like to go first with yours? Zak Mensah: Yeah. Turn the ship around! I think it's David Marquet. It's a book about a nuclear submarine commander who basically realises all these stupid rules. And so he just said to everyone, just tell me you intend to. So say to him, I intend to turn the ship left, I intend to take holiday, etc, because he realised that there were so many stupid rules and I think museum will have loads of stupid rules. It's a really good thing. And I know most of you won't read the book because most people say, “Yeah, I'll read it. They don't read it.” There's a 10 minute YouTube video. Surely you can spend 10 minutes of time if you can't be bothered to do that. There is literally a 30 second Wikipedia article about it. But please don't do it. Paul Marden: Zak feels very strongly about this. Paul, your book recommendation, please. Paul Sapwell: Well, last year I read Wild Swans by Jung Chang and I'm trying to find a way of getting into a business conversation. I think there's so much that comes out of that book, but I think, yeah, striving for Utopia is often, you know, the book. Right. Most people in terms of living under communist China and we know we could go on about utopian things that haven't worked, but I think there's, for this conversation, that's perhaps where we need to think, you know, going forward here. There isn't a sort of utopian way that things should be done for our sector. There is, you know, we're making our way here and yeah. Obviously it's a fantastic book. Paul Marden: Excellent. Thank you, Paul. Amy, your recommendation? Amy Akino-Wittering: Yeah, so mine isn't linked to like professional development at all. Mine. Paul Marden: Well, you did have one. Amy Akino-Wittering: Well, I did have one and you were like, no, just go for your favourite one. So I was like, Persuasion by Jane Austen. It's a classic. Paul Marden: We've got, we've got big anniversary at the moment, haven't we? In Chawton where Jane Austen lived has got big thing about 200 years, 250 years? Amy Akino-Wittering: Celebration for the whole year. So I'm gonna go in. Paul Sapwell: Yeah, everyone's trying to get in on this, by the way. I just have to put this out there. You know, she was born in Hampshire. Paul Marden: I know. Paul Sapwell: Born in Hampshire, actually. Born Basingstoke. Paul Marden: I know.Paul Sapwell: Yes. Paul Marden: There's a lot of celebrations for Jane this year. Paul Sapwell: Yeah, everyone's trying. I've seen so many angles for her. Oh, she was here and she went to the toilet. Fair enough. I mean, it's a big celebration. Paul Marden: If you'd like a copy of the book or any of these books, head over to Bluesky and like and repost the show announcement saying, I want Zak, Paul or Amy's book. And the first person to do that will get the book sent to them. Thanks for listening to Skip the Queue. If you've enjoyed this episode, then please leave us a five star review. It really does help more people to find us and remember to follow us on Bluesky , X or Instagram for your chance to win the book. Thank you very much, everybody. Paul Sapwell: Thank you. Amy Akino-Wittering: Thank you. The 2024 Visitor Attraction Website Survey is now LIVE! Dive into groundbreaking benchmarks for the industryGain a better understanding of how to achieve the highest conversion ratesExplore the "why" behind visitor attraction site performanceLearn the impact of website optimisation and visitor engagement on conversion ratesUncover key steps to enhance user experience for greater conversionsDownload the 2024 Rubber Cheese Visitor Attraction Website Survey Report

This week on LGIM Talks, the cameras are rolling as we sit down for a special video edition of the podcast. We're joined by Bill Hughes, Global Head of Private Markets and Rob Martin, Global Head of Investment Strategy and Research, for a hugely informative chat centred on L&G's Private Markets platform. The pair tackle both recent events and long-term secular trends, assessing how the private markets space is likely to be impacted by both. This podcast is hosted by Nick Jardine, content manager for private markets. For professional investors only. Capital at risk. For illustrative purposes only. Reference to a particular security is on a historic basis and does not mean that the security is currently held or will be held within an LGIM portfolio. The above information does not constitute a recommendation to buy or sell any security.

Welcome to View From The Top Of The Goal Post, a NFL predictions podcast hosted by Diesel and Chad. Championship Sunday is upon us and Chad is here to give you all the predictions for this consequential day of football. Don't worry of course Chad is also here to give you picks for all your sports betting needs including against the spread, over/unders, and player props for both games. Recorded January 25th, 2025 Follow Us on Twitter: Diesel: @Diesel_VFTR Chad: @Chads_Mind Music Credit: Day Ahead by Joe Crotty | / joecrotty Music promoted by www.free-stock-music.com Creative Commons / Attribution 3.0 Unported License (CC BY 3.0) creativecommons.org/licenses/... Sound Effects/Other Music Credits: zapsplat.com

Welcome to View From The Top Of The Goal Post, a NFL predictions podcast hosted by Diesel and Chad. Just Chad holding down the for this week, but to make up for it he has 5 prop bets for each of the 4 games, plus picks against the spread and the over/under. Make sure to Comment and Subscribe. Recorded January 17th, 2025 Follow Us on Twitter: Diesel: @Diesel_VFTR Chad: @Chads_Mind Music Credit: Day Ahead by Joe Crotty | / joecrotty Music promoted by www.free-stock-music.com Creative Commons / Attribution 3.0 Unported License (CC BY 3.0) creativecommons.org/licenses/... Sound Effects/Other Music Credits: zapsplat.com

Welcome to View From The Top Of The Goal Post, a NFL predictions podcast hosted by Diesel and Chad. You may of thought we were gone, but oh boy how you are wrong. Chad and Diesel return for Super Wild Card Weekend and give you their predictions for every game. Chad also gives not only picks for the spread and the under/over, but also 3 player props for each and every single Wild Card Weekend Game. Recorded January 10th, 2025 Follow Us on Twitter: Diesel: @Diesel_VFTR Chad: @Chads_Mind Music Credit: Day Ahead by Joe Crotty | / joecrotty Music promoted by www.free-stock-music.com Creative Commons / Attribution 3.0 Unported License (CC BY 3.0) creativecommons.org/licenses/... Sound Effects/Other Music Credits: zapsplat.com

This is the year that AI will break through to drive company productivity and in what's becoming a Tech Disruptors annual tradition, tech luminary and former Cisco CEO John Chambers sits down with Bloomberg Intelligence tech analyst Woo Jin Ho to share his key themes for 2025 that could weigh on the technology sector and on investors' minds. John zeros in on his latest thoughts on AI, security, India and the tech IPO/M&A landscape.

Jensen Huang, co-founder and CEO of NVIDIA, believes leadership is about more than making decisions—it's about empowering others to reason through ambiguity and drive transformative change. In this bonus episode of If/Then, Huang sits down with Stanford GSB student Shantam Jain, MBA '24, on Stanford GSB's View From The Top podcast, to discuss his journey from an ambitious engineer to the leader of one of the most innovative companies in the world. Huang reflects on the lessons learned during pivotal moments in NVIDIA's history, from betting on 3D graphics before the market existed to embracing the potential of AI and accelerated computing. “You can't create change by doing what everyone else is doing,” Huang explains. “You have to go back to first principles and ask: how would you build this today?” Despite navigating industry disruptions and financial crises, Huang remains focused on the future. He shares how NVIDIA has consistently stayed ahead by building technology that not only solves today's problems but anticipates the needs of tomorrow. As this episode reveals, it's not just about technological breakthroughs—it's about cultivating a culture of resilience and purpose to redefine the future.For a full transcript of this episode, visit our podcast's website. More Resources:View From The Top: The Podcast | Stanford GSBJensen Huang on How to Use First-Principles Thinking to Drive Decisions | Stanford GSB Chapters: (00:00:00) IntroductionKevin Cool introduces a bonus episode from the View From The Top podcast featuring CEO and founder of NVIDIA, Jensen Huang.(00:01:39) Early Career and Founding NVIDIAHuang reflects on his journey from LSI Logic to co-founding NVIDIA.(00:04:56) Securing Early InvestmentsConvincing Silicon Valley investors to back NVIDIA in a non-existent market.(00:08:31) Pivoting in the Face of FailureThe critical decisions and resets that saved NVIDIA during challenges.(00:16:24) Call That Changed EverythingThe pivotal phone call that led to a shift in NVIDIA's innovation focus.(00:19:21) Finding Conviction The balance of core beliefs and early indicators of future success.(00:26:45) Weathering Market DownturnsStaying focused on unchanging principles to weather external challenges.(00:31:36) Creating a Flat OrganizationEmpowering employees by sharing context and reasoning transparently.(00:38:13) The Future of Generative AIGenerative AI's potential to redefine computing and communication(00:45:38) Building Organizations for TomorrowDesigning adaptable, future-focused organizations from first principles.(00:48:22) Challenges and Opportunities AheadChallenges NVIDIA faces, and the innovations Huang is most excited about.(00:51:33) Pace and Regulation of AI DevelopmentThe need for regulatory measures alongside rapid technological advancements.(00:55:35) Rapid-Fire Insights and Final AdvicePersonal reflections, leadership advice, and hopes for NVIDIA's legacy.(00:57:21) ConclusionSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Welcome to View From The Top Of The Goal Post, a NFL predictions podcast hosted by Diesel and Chad. Its a Holiday Miracle as you are getting Week 17 Predictions, yes last week we said there wouldn't be, but since you all were such good high flyers this year we thought a present was deserved. Just Chad but the episode is still filled to the brim with NFL hot takes and some seriously jolly betting locks. Happy Holidays to all of you and yours and hope you have a safe and jolly one. Recorded December 23th, 2024 Follow Us on Twitter: Diesel: @Diesel_VFTR Chad: @Chads_Mind Music Credit: Day Ahead by Joe Crotty | / joecrotty Music promoted by www.free-stock-music.com Creative Commons / Attribution 3.0 Unported License (CC BY 3.0) creativecommons.org/licenses/... Sound Effects/Other Music Credits: zapsplat.com

Welcome to View From The Top Of The Goal Post, a NFL predictions podcast hosted by Diesel and Chad. Its the most busiest time of the year, and thus the boys had to do a split record this week, but don't worry all the games are predicted and the locks have been checked twice. Cheers all and a happy holidays Recorded December 19th, 2024 Follow Us on Twitter: Diesel: @Diesel_VFTR Chad: @Chads_Mind Music Credit: Day Ahead by Joe Crotty | / joecrotty Music promoted by www.free-stock-music.com Creative Commons / Attribution 3.0 Unported License (CC BY 3.0) creativecommons.org/licenses/... Sound Effects/Other Music Credits: zapsplat.com

Tron goes over some bigger picture topics, including the teams he's most worried about, and March madness projections for the conference. --- Support this podcast: https://podcasters.spotify.com/pod/show/aztecbreakdown/support

Welcome to View From The Top Of The Goal Post, a NFL predictions podcast hosted by Diesel and Chad. Diesel couldn't make the recording this week, so you get a solo endeavor from Chad. But don't you worry, we still have all of Diesel's picks and Chad gives a lock for all 16 of the week's games. Recorded December 12th, 2024 Follow Us on Twitter: Diesel: @Diesel_VFTR Chad: @Chads_Mind Music Credit: Day Ahead by Joe Crotty | / joecrotty Music promoted by www.free-stock-music.com Creative Commons / Attribution 3.0 Unported License (CC BY 3.0) creativecommons.org/licenses/... Sound Effects/Other Music Credits: zapsplat.com

Welcome to View From The Top Of The Goal Post, a NFL predictions podcast hosted by Diesel and Chad. The boys do a split record this week, but all the spoilers for the week 14 action are now here for your consumption. Plus Chad looks to rebound with a better week with his Locks of the Week. Recorded December 4th, 2024 Follow Us on Twitter: Diesel: @Diesel_VFTR Chad: @Chads_Mind Music Credit: Day Ahead by Joe Crotty | / joecrotty Music promoted by www.free-stock-music.com Creative Commons / Attribution 3.0 Unported License (CC BY 3.0) creativecommons.org/licenses/... Sound Effects/Other Music Credits: zapsplat.com

Welcome to View From The Top Of The Goal Post, a NFL predictions podcast hosted by Diesel and Chad. Well we took a second bye week due to unforeseen technical difficulties, but the boys are back to give you all the spoilers for this Thanksgiving week slate of NFL action. A Happy Turkey Day to all our American listeners. Recorded November 26th, 2024 Follow Us on Twitter: Diesel: @Diesel_VFTR Chad: @Chads_Mind Music Credit: Day Ahead by Joe Crotty | / joecrotty Music promoted by www.free-stock-music.com Creative Commons / Attribution 3.0 Unported License (CC BY 3.0) creativecommons.org/licenses/... Sound Effects/Other Music Credits: zapsplat.com

Welcome to View From The Top Of The Goal Post, a NFL predictions podcast hosted by Diesel and Chad. Well Week 10 was what some would call a weird one and the slate this week doesn't look like its going to get any more normal, so lets dive into what the boys think will happen in this wild NFL world this week. Recorded November 13th, 2024 Follow Us on Twitter: Diesel: @Diesel_VFTR Chad: @Chads_Mind Music Credit: Day Ahead by Joe Crotty | / joecrotty Music promoted by www.free-stock-music.com Creative Commons / Attribution 3.0 Unported License (CC BY 3.0) creativecommons.org/licenses/... Sound Effects/Other Music Credits: zapsplat.com

Very difficult economic headwinds of the business cycle are coming right at us. Inflation is still a problem, the employment picture is increasingly difficult, the delinquency rate on credit cards for small banks is at an all-time high, auto loan delinquencies are at a thirteen-year-year high, and asset prices are vulnerable to disappointing business activity levels and profits.Order a free paperback copy of Murray Rothbard's What Has Government Done to Our Money? at Mises.org/IssuesFree.Follow Minor Issues at Mises.org/MinorIssues.

Welcome to View From The Top Of The Goal Post, a NFL predictions podcast hosted by Diesel and Chad. Don't call it a comeback, but the boys are back once again with their predictions for week 10 and Chad has sports betting locks for every single game on the slate, tune in and make some green. Recorded November 6th, 2024 Follow Us on Twitter: Diesel: @Diesel_VFTR Chad: @Chads_Mind Music Credit: Day Ahead by Joe Crotty | / joecrotty Music promoted by www.free-stock-music.com Creative Commons / Attribution 3.0 Unported License (CC BY 3.0) creativecommons.org/licenses/... Sound Effects/Other Music Credits: zapsplat.com

Welcome to View From The Top Of The Goal Post, a NFL predictions podcast hosted by Diesel and Chad. After the boys took their bye week for the season, they are back and ready for some great NFL Week 9 Action. Chad once again gives gambling locks for every single NFL game and debuts 2 brand new locks, and can Diesel maintain the insane pace of correctness he has going this season, well tune in and find out. Recorded October 30th, 2024 Follow Us on Twitter: Diesel: @Diesel_VFTR Chad: @Chads_Mind Music Credit: Day Ahead by Joe Crotty | / joecrotty Music promoted by www.free-stock-music.com Creative Commons / Attribution 3.0 Unported License (CC BY 3.0) creativecommons.org/licenses/... Sound Effects/Other Music Credits: zapsplat.com

Apollo Global Chief Economist discusses how a slate of economic data over the next several days could impact what the Fed does when it meets the day after the election.  Plus, RBC's Amy Wu Silverman outlines an options strategy for investors to hedge risks in the equity markets.  And, the co-founder & CEO of Uncle Nearest Whiskey, the fastest-growing whiskey brand in the U.S., talks about trends in the spirits market and whether demand is moderating following the early days of the pandemic.

Send us a textThis week we're joined by our partners, Dan & C! They answer some questions about how they feel being a top, the emotions and doubts that come with that, and what they enjoy about it! Patreon Good Girls & Boys & Everyone in between! - Adalia's Daddy- Alanah- Andy- Anne- Annie- Autumn- Avi- Axel- Bacon- BerkeleyGirl- Carolyn- CatNamedEaster - Carrie- Charley- Chloe- Cool Pseudonym- DD Lifestyle- Dells- Diane- DME- Elsa- Em- Eva- Icse- Jack A- Jared- Jonathon- js4n6- Katie- Justin- Lauren- Lena- Mama Cat- Margot- Mary- Melissa- Michael- Noah- Scott- Sir Galahad- Stephen- SylviaPatreon: https://www.patreon.com/sipsandsmacksTumblr: @adaliak@rexismycopilotEmail:sipsandsmacks@gmail.comInstagram:@sipsandsmacksWebsite:https://www.sipsandsmacks.comIntro and outro music is "Badly Behaved" and licensed through Premium Beat

Welcome to View From The Top Of The Goal Post, a NFL predictions podcast hosted by Diesel and Chad. Already over 1/3 of the way through the season and boy howdy has it been a wild one. Chad and Diesel though are once again back to give you all their predictions for the updcoming Week 7 NFL Action. Recorded October 16th, 2024 Follow Us on Twitter: Diesel: @Diesel_VFTR Chad: @Chads_Mind Music Credit: Day Ahead by Joe Crotty | / joecrotty Music promoted by www.free-stock-music.com Creative Commons / Attribution 3.0 Unported License (CC BY 3.0) creativecommons.org/licenses/... Sound Effects/Other Music Credits: zapsplat.com

Welcome to View From The Top Of The Goal Post, a NFL predictions podcast hosted by Diesel and Chad. The Guys are back "together" and ready to give you all their predictions for the upcoming NFL action. Recorded October 9th, 2024 Follow Us on Twitter: Diesel: @Diesel_VFTR Chad: @Chads_Mind Music Credit: Day Ahead by Joe Crotty | / joecrotty Music promoted by www.free-stock-music.com Creative Commons / Attribution 3.0 Unported License (CC BY 3.0) creativecommons.org/licenses/... Sound Effects/Other Music Credits: zapsplat.com

Welcome to View From The Top Of The Goal Post, a NFL predictions podcast hosted by Diesel and Chad. Once again the boys had to do their predictions separately but they are still here to give you all those amazing predictions that you know you need. Recorded October 2nd, 2024 Follow Us on Twitter: Diesel: @Diesel_VFTR Chad: @Chads_Mind Music Credit: Day Ahead by Joe Crotty | / joecrotty Music promoted by www.free-stock-music.com Creative Commons / Attribution 3.0 Unported License (CC BY 3.0) creativecommons.org/licenses/... Sound Effects/Other Music Credits: zapsplat.com

Welcome to View From The Top Of The Goal Post, a NFL predictions podcast hosted by Diesel and Chad. The boys have to do their picks separate as both had busy weeks, but they couldn't deny you the "spoilers" for this weeks action. Recorded September 17th, 2024 Follow Us on Twitter: Diesel: @Diesel_VFTR Chad: @Chads_Mind Music Credit: Day Ahead by Joe Crotty | / joecrotty Music promoted by www.free-stock-music.com Creative Commons / Attribution 3.0 Unported License (CC BY 3.0) creativecommons.org/licenses/... Sound Effects/Other Music Credits: zapsplat.com

Welcome to View From The Top Of The Goal Post, a NFL predictions podcast hosted by Diesel and Chad. Well what a Week 2 it was with both guys going 8-8, what will the chaotic NFL bring this week? Well Tune In and Find Out Before the Games Happen Recorded September 17th, 2024 Follow Us on Twitter: Diesel: @Diesel_VFTR Chad: @Chads_Mind Music Credit: Day Ahead by Joe Crotty | / joecrotty Music promoted by https://www.free-stock-music.com Creative Commons / Attribution 3.0 Unported License (CC BY 3.0) https://creativecommons.org/licenses/... Sound Effects/Other Music Credits: zapsplat.com

Welcome to View From The Top Of The Goal Post, a NFL predictions podcast hosted by Diesel and Chad. Diesel crushed it and Chad stumbled, but it was only week 1, what will week 2 bring? Well only by watching can you find out. Recorded September 11th, 2024 Follow Us on Twitter: Diesel: @Diesel_VFTR Chad: @Chads_Mind Music Credit: Day Ahead by Joe Crotty | / joecrotty Music promoted by https://www.free-stock-music.com Creative Commons / Attribution 3.0 Unported License (CC BY 3.0) https://creativecommons.org/licenses/... Sound Effects/Other Music Credits: zapsplat.com

Welcome to View From The Top Of The Goal Post, a NFL predictions podcast hosted by Diesel and Chad. After all those predictions with no actual football to watch the season is finally here and Diesel and Chad are back with predictions for the entire week 1 slate of action. Tune in to find out who the guys have as their biggest upsets of the week and who Chad has for his gambling locks of the week. Recorded September 4th, 2024 Follow Us on Twitter: Diesel: @Diesel_VFTR Chad: @Chads_Mind Music Credit: Day Ahead by Joe Crotty | https://soundcloud.com/joecrotty Music promoted by https://www.free-stock-music.com Creative Commons / Attribution 3.0 Unported License (CC BY 3.0) https://creativecommons.org/licenses/by/3.0/deed.en_US Sound Effects/Other Music Credits: zapsplat.com

Welcome to View From The Top Of The Goal Post, a NFL predictions podcast hosted by Diesel and Chad. Tis that time of the year and we are back with all our playoff, Superbowl and End of Year Award winners Recorded August 28, 2024 Follow Us on Twitter: Diesel: @Diesel_VFTR Chad: @Chads_Mind Music Credit: Spirit Cross by Schematist | www.schematistmusic.com Music promoted by www.free-stock-music.com Creative Commons Attribution 3.0 Unsupported License creativecommons.org/licenses/by/3.0/deed.en_US Sound Effects/Other Music Credits: zapsplat.com

Welcome to View From The Top Of The Goal Post, a NFL predictions podcast hosted by Diesel and Chad. Tis that time of the year and we are back with our AFC and NFC East predictions Recorded August 28, 2024 Follow Us on Twitter: Diesel: @Diesel_VFTR Chad: @Chads_Mind Music Credit: Spirit Cross by Schematist | www.schematistmusic.com Music promoted by www.free-stock-music.com Creative Commons Attribution 3.0 Unsupported License creativecommons.org/licenses/by/3.0/deed.en_US Sound Effects/Other Music Credits: zapsplat.com

Welcome to View From The Top Of The Goal Post, a NFL predictions podcast hosted by Diesel and Chad. Tis that time of the year and we are back with our AFC and NFC North predictions Recorded August 28, 2024 Follow Us on Twitter: Diesel: @Diesel_VFTR Chad: @Chads_Mind Music Credit: Spirit Cross by Schematist | www.schematistmusic.com Music promoted by www.free-stock-music.com Creative Commons Attribution 3.0 Unsupported License creativecommons.org/licenses/by/3.0/deed.en_US Sound Effects/Other Music Credits: zapsplat.com

Welcome to View From The Top Of The Goal Post, a NFL predictions podcast hosted by Diesel and Chad. Tis that time of the year and we are back with our AFC and NFC North predictions Recorded August 28, 2024 Follow Us on Twitter: Diesel: @Diesel_VFTR Chad: @Chads_Mind Music Credit: Spirit Cross by Schematist | www.schematistmusic.com Music promoted by www.free-stock-music.com Creative Commons Attribution 3.0 Unsupported License creativecommons.org/licenses/by/3.0/deed.en_US Sound Effects/Other Music Credits: zapsplat.com

Welcome to View From The Top Of The Goal Post, a NFL predictions podcast hosted by Diesel and Chad. Tis that time of the year and we are back with our AFC and NFC West predictions Recorded August 28, 2024 Follow Us on Twitter: Diesel: @Diesel_VFTR Chad: @Chads_Mind Music Credit: Spirit Cross by Schematist | www.schematistmusic.com Music promoted by www.free-stock-music.com Creative Commons Attribution 3.0 Unsupported License creativecommons.org/licenses/by/3.0/deed.en_US Sound Effects/Other Music Credits: zapsplat.com

"If there are two things that have been foundational to my journey, it's been learning, and it's been the importance of taking risk."Hemant Taneja, managing partner and CEO of General Catalyst, shares his insights on leadership, innovation, and the evolving role of venture capital in this episode of View From The Top, the podcast. In his conversation with Shantam Jain, MBA '24, on the Stanford GSB campus, Taneja reflects on his personal journey from a low-income household in Delhi to becoming a prominent figure in the venture capital world. The conversation delves into the challenges and opportunities in various sectors, including healthcare, defense, and AI. Taneja discusses the role of venture capital in fostering transformative companies. He also highlights the importance of aligning profit with purpose and the necessity of engaging with policymakers to navigate the complexities of emerging technologies.Stanford GSB's View From The Top is the dean's premier speaker series. It launched in 1978 and is supported in part by the F. Kirk Brennan Speaker Series Fund.During student-led interviews and before a live audience, leaders from around the world share insights on effective leadership, their personal core values, and lessons learned throughout their career.For a full transcript, visit the episode's page on the Stanford GSB website. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

With four rounds to go until the Super League play-offs it's Hull KR who lead the way at the top of the table and their captain Elliot Minchella joins the podcast to talk about the run-in. He discusses the secrets of their success in 2024, and how the players have benefited from the philosophies of Head Coach Willie Peters. Minchella reflects on his own Rugby League career, including a spell playing part-time with Bradford which he combined with work on a building site. He reflects on his England debut, the influences on his career as a loose forward and the challenges of captaincy. He also discusses the progress that has been made on and off the field at Hull KR in the last few years.

This week's View From The Top, Jasen Rice and Pam Humphrey discuss the struggles dealers across the country are facing when sourcing used car inventory. The Up Bus podcast, hosted by automotive industry leader Jasen Rice, discusses industry topics and best practices for boosting sales during the industry's current challenges. Learn more at ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠www.theupbus.com

This week's View From The Top, Jasen Rice and Jeremy Zarfos dive into the stressers placed on used car operations today, and how to ease the pain for your sales team. The Up Bus podcast, hosted by automotive industry leader Jasen Rice, discusses industry topics and best practices for boosting sales during the industry's current challenges. Learn more at ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠www.theupbus.com

In this episode of Battlegrounds, H.R. McMaster and Lobsang Sangay discuss China's repression of the Tibetan people, Tibet's efforts to advocate for freedom and rule of law, and prospects for the future in Tibet and in East Asia, on Wednesday July 31, 2024. Join former prime minister in exile of the Central Tibetan Administration Lobsang Sangay and Hoover senior fellow H.R. McMaster as they discuss China's repression of the Tibetan people, Tibet's efforts to advocate for freedom and rule of law, and prospects for the future in Tibet and in East Asia. Prime Minister Sangay shares his insights on how the Chinese Community Party subjugates the Tibetan people, how to foster unity and strengthen a movement in exile, his assessment of the Promoting a Resolution to the Tibet-China Dispute Act, recently signed by President Biden, and what Americans can do to advocate for the rights of the Tibetan people. ABOUT THE SPEAKERS Lobsang Sangay served as the sikyong, or prime minister in exile, of the Central Tibetan Administration from 2011 to 2021. Prior to taking this role, Sangay was an academic at Harvard Law School, where he organized multiple conferences between Tibetan, Western, and Chinese scholars, including the Dalai Lama. He was selected as one of the Asia Society's Asia 21 Fellows in 2007. Sangay holds doctor of juridical science and master of laws degrees from Harvard Law School and a bachelor of laws degree from the University of Delhi. He served as a senior visiting fellow at Harvard Law School's East Asian Legal Studies Program in Fall 2023. H.R. McMaster is the Fouad and Michelle Ajami Senior Fellow at the Hoover Institution, Stanford University. He is also the Bernard and Susan Liautaud Fellow at the Freeman Spogli Institute and lecturer at Stanford University's Graduate School of Business. He was the 25th assistant to the president for National Security Affairs. Upon graduation from the United States Military Academy in 1984, McMaster served as a commissioned officer in the United States Army for thirty-four years before retiring as a Lieutenant General in June 2018.

This week the fellas continue a longstanding summertime tradition of listening to a Dream Theater album. Up for discussion this year: 2021's A View From The Top Of The World!

In this week's View From The Top interview, Lotpop CEO Jasen Rice interviews Amid Jones. The two discuss the key to building a successful sales team within a dealership in today's market. The Up Bus podcast, hosted by automotive industry leader Jasen Rice, discusses industry topics and best practices for boosting sales during the industry's current challenges. Learn more at ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠www.theupbus.com

“It wasn't luck. I worked every single second of the day – I was obsessed with it. I wanted independence for myself, for my family, and I didn't want to go back to Jacksonville.”In 2022, Daniella Pierson was named the youngest, wealthiest, self-made BIPOC woman in the world by Forbes. The 28-year-old grew her first company, The Newsette, to a $200 million dollar valuation without taking on a single investor. As a one-woman operation, she advertised through word of mouth and ran the company from her college dorm room.She wasn't just working against a full college course load. Pierson also battled OCD and ADHD diagnoses. Her mental health experiences would help inspire the mental fitness startup Wondermind, confounded with Selena Gomez in 2022. Two years later, Pierson is already onto her next project: Breadwinner, a financial literacy brand dedicated to helping young visionaries turn their barriers into building blocks. In this View From The Top interview, Pierson sits down with Zach Doherty, MBA '24, to discuss her entrepreneurial journey, work life balance, and what's next for Breadwinner. “This is my ecosystem of everything that I have proven in my story. None of my businesses have ever been me first.”Stanford GSB's View From The Top is the dean's premier speaker series. It launched in 1978 and is supported in part by the F. Kirk Brennan Speaker Series Fund.During student-led interviews and before a live audience, leaders from around the world share insights on effective leadership, their personal core values, and lessons learned throughout their career.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

1,216. That's the total number of NCAA games won by Tara VanDerveer, making her the all-time winning coach in college basketball history. In addition to coaching for 38 years at Stanford, she led the U.S. Women's team to Olympic gold in 1996 – finishing with a flawless 16-0 record. “Coaching is teaching. It's really trying to help people go to places they can't go themselves,” says VanDerveer. “There's nothing more rewarding than a great team.”It's hard to believe that the legendary coach was once barred from playing herself. In the seventh grade, VanDerveer was her school basketball team's mascot. By the time she was in ninth grade, she still wasn't allowed to play – even though the coach told her she was the best among both the boys and girls. Since then, the iconic trailblazer for women in sports has changed the game. In this episode of the View From The Top podcast hosted by Shannon Beckham, MBA '24, VanDerveer shares moments from her legendary career and reflects on what it means to be a great teammate – on and off the court. Stanford GSB's View From The Top is the dean's premier speaker series. It launched in 1978 and is supported in part by the F. Kirk Brennan Speaker Series Fund.During student-led interviews and before a live audience, leaders from around the world share insights on effective leadership, their personal core values, and lessons learned throughout their career.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

This special episode of Inside Jobs comes to you live from the IHAF Leadership Summit, held at the iconic Willis Tower in Chicago, IL. An executive-level event, this year's Summit includes keynotes from Marissa Eddings of 7-Eleven, Jennifer Martindale of the Chicago Cubs, Jorge Orozco-Cordero of Discover Financial Services, and Amy Spears and George Friedman of Highmark Health—all of whom offer an inside look at the organizational strategies and operating practices that enable their teams to deliver incomparable value to the businesses they support. ——This podcast is in partnership with the In-House Agency Forum and hosted by Robert Berkeley from EKCS.

Dr. Toy L. Watts made history when she was named Superintendent of the Laurel School District in 2018. She is the first woman to serve as superintendent of education in the district's 133 years of educating the children of Laurel. Since serving as the superintendent, the district has seen digital upgrades in all areas of operation, increased recruitment leading to the employment of high caliber applicants in the areas of teaching and administration, the district's six schools saw gains on state test scores with one school achieving the district's first A rating and maintaining that rating for five consecutive years, leading to being named a 2023 National Blue Ribbon School. On the high school level, college scholarship offers doubled and the school achieved a 90 percent graduation rate, the highest since tracking began. Due to a renewed focus, the high school recently became a B-rated school. Additionally, the district underwent a complete restructuring, including moving campuses, creating grade-level schools and increasing early education opportunities. Calm under pressure, Dr. Watts has faced the challenges of an EF3 tornado, a global pandemic, and four devastating fires during her tenure. Watts has served as a keynote speaker on the state level, guest panelist on the national level, and is a contributing author. Dr. Watts received a Bachelor of Arts in Elementary Education from Dillard University, a Master of Education in School Counseling, a Specialist in Education in Educational Administration and a Doctor of Philosophy in Educational Administration from the University of Southern Mississippi. Dr. Watts is a seasoned leader with 28 years of experience in education, having served as a teacher, counselor, coach, principal, assistant superintendent and superintendent.

See sermon notes and more at stlukesumc.com/sermons Subscribe to receive our latest messages:https://www.youtube.com/channel/UCQ2n... To support St. Luke's in our mission to be an open, antiracist, justice-seeking church, visit http://stlukesumc.com/give. We are an open community of Christians helping people find and give hope through Jesus Christ - regardless of their gender, race, ethnicity, sexual orientation, nationality, disability or socioeconomic background. —— STAY CONNECTED Website: https://stlukesumc.com St. Luke's UMC Facebook: https://facebook.com/stlukesindy St. Luke's UMC Instagram: https://instagram.com/stlukesindy St. Luke's UMC TikTok: https://www.tiktok.com/@stlukesindy St. Luke's UMC Twitter: https://twitter.com/stlukesindy St. Luke's UMC YouTube: https://youtube.com/stlukesindy St. Luke's UMC Vimeo: http://vimeo.com/stlukesindy

"You can learn how something can be done and then go back to first principles and ask yourself, 'Given the conditions today, given my motivation, given the instruments, the tools, given how things have changed, how would I redo this? How would I reinvent this whole thing?"Jensen Huang, founder and CEO of NVIDIA, started his career washing dishes at Denny's. He then worked his way to busboy and, eventually, founded what is one of today's most valuable companies on Wall Street. In this interview at Stanford GSB's View From The Top event, founder and CEO Jensen Huang, MS '92, shares the stage with Shantam Jain, MBA '24, to detail his experience founding NVIDIA, funding it, and, finally his views on AI.Stanford GSB's View From The Top is the dean's premier speaker series. It launched in 1978 and is supported in part by the F. Kirk Brennan Speaker Series Fund.During student-led interviews and before a live audience, leaders from around the world share insights on effective leadership, their personal core values, and lessons learned throughout their career.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

This week I share a tool that will help you with any desire you have in your life--a health goal, a relationship goal, or even a goal to have more free time for the things you love.  Want 1/1 help from Sara? Sign up for a complimentary chat here.      

I'm releasing this solo episode for two reasons – first, I have some BIG news to share with you! Second, because I think my reaction and response to this big news will be relevant for many of you. If you're part of my community you already know some of this – because my community always gets the good stuff, the free stuff, the funny stuff, and the important stuff FIRST. Side note, if you want to be in the know and aren't part of my community yet, you can go to www.nicolekalil.com and download any of the free resources or drop your info under the “Join My Community” section at the bottom of my website. Or you can email me at info@nicolekalil.com and we'll get you added. We have a couple of big opportunities coming, including the chance to BE a guest on our show – which we'll communicate first, and in some cases only with my community. You'll have to tune in to hear all about my big news! Like what you heard? Please rate and review  Thanks to our This Is Woman's Work Sponsors: Get your Oura Ring at https://ouraring.com/tiww - it has been the best wellness and self-discovery tool I've invested in. Instead of one-size-fits-all, it offers one-size-fits-YOU solutions and helps track your stress throughout the day (it also tracks your sleep, recovery, detects early signs of sickness, and can help predict your period)!

Welcome to the Cadillac Jack – My Second Act podcast! It's been a long and rough road, but we're here, and everything is peachy. Have you noticed that food has gotten a lot more expensive at restaurants and the service isn't as good as it once was? Donna has, and combined with the fact that she is just a little tired of going out, she is spending a lot more time at the grocery store. Can anyone out there relate? It also reminds us of kids, college, and how we all just have different life experiences and upbringing. Have you all been keeping up with this craziness that is Gypsy Rose? For those unfamiliar, this was am awful situation where a girl (Gypsy) was abused by her mother and to escape the abuse Gypsy hired a hit man who stabbed her mother to death. Just awful. Well, after serving 8 years in prison, Gypsy is now out and has her own TV show, book, etc. We talk about trauma, and how human beings cope and respond to trauma in their lives. Want to get in touch with us? Call or text anytime – we'd love to hear from you. Text or call 770-464-6024.