Podcasts about Marriott International

On this episode of GMH, Sarah Dandashy and Steve Turk break down a lineup of stories shaping the hotel and travel landscape.

On this episode of GMH, Sarah Dandashy and Steve Turk break down a lineup of stories shaping the hotel and travel landscape.

Nov. 18, 2025 ~ Join host Julio Soto, travel product manager for AAA, as he talks Hawaiian vacations with Deaner Snively, senior account manager for Marriott International,  who shares childhood stories from growing up in the islands, reveals hidden gems, and offers insights far beyond the typical tourist path—heartfelt guidance to help you experience Hawaiʻi with respect and true aloha.

In Episode 64 of BEST HIRE EVER, Kris Dunn talks with Stephen Ivany of Marriott International on his path to becoming a world class trombonist (prior to his Learning career at Marriott) The hot buttons hit include: What the 10,000 hour rule means in relationship to becoming world class at anything (in his case, music). The power of intentional practice. The importance of having feedback and access to a coach when shooting for mastery. The importance of family in relationshp to a career in music. How mastery in music set him up for a transition to the business world when he was ready. Please subscribe, rate and review (Apple) and follow (Spotify) to get the latest delivered to you.  Click here if you don't see the player on this page.

ABOUT DINA TOWNSEND Dina's Linkedin Profile: linkedin.com/in/dinatownsendDINA TOWNSEND BIOAs Chief Sales Officer at Mamava, Dina leads the Sales Organization with energy, optimism, and a genuine passion for building connections. She is rooted in the belief that strong business acumen and a meaningful mission can be seamlessly intertwined. After a purpose-driven career pivot from Digital Signage Technology to Mamava, she channels her expertise into propelling sales for this mission-centric company. Beyond her professional endeavors, Dina is a former skydiver, a hobby homesteader, an avid college football fan, and a well-intentioned, albeit average, golfer.email: dinat@mamava.com | 802.347.2111 (o) Website: www.mamava.comSay yes to dignified lactation spaces! Be a hero—here's how you can help. SHOW INTRO:Welcome to Episode 82! of the NXTLVL Experience Design podcast…In every episode we continue to follow our catch phrase of having “Dynamic Dialogues About DATA: Design, Architecture, Technology and the Arts.” And as we continue on this journey there will be thought provoking futurists, AI technology mavens, retailers, international hotel design executives as well as designers and architects of brand experience places.We'll talk with authors and people focused on wellness and sustainable design practices as well as neuroscientists who will continue to help us look at the built environment and the connections between our mind-body and the built world around us.We'll also have guests who are creative marketing masters from international brands and people who have started and grown some of the companies that are striking a new path for us follow.If you like what you hear on the NXTLVL Experience Design show, make sure to subscribe, like, comment and share with colleagues, friends and family.The NXTLVL Experience Design podcast is always grateful for the support of VMSD magazine.VMSD brings us, in the brand experience world, the International Retail Design Conference. I think the IRDC is one of the best retail design conferences that there is bringing together the world of retailers, brands and experience place makers every year for two days of engaging conversations and pushing us to keep on talking about what makes retailing relevant. You will find the archive of the NXTLVL Experience Design podcast on VMSD.com.Thanks also goes to Shop Association the only global retail trade association dedicated to elevating the in-store experience.SHOP Association represents companies and affiliates from 25 countries and brings value to their members through research, networking, education, events and awards. Check then out on SHOPAssociation.org Today, EPISODE 82… I talk with Dina Townsend Chief Sales Officer at Mamava a company whose mission is to create a healthier society through infrastructure and support for breastfeeding. And, along with partners who share in in their purpose of celebrating and supporting breastfeeding, Mamava is moving closer to creating a future where there is a dignified lactation space anywhere a parent may go. We'll get to my discussion with Dina in a minute, first though a few thoughts…*                     *                          *                          *A few episodes back I had Claire Coder founder and CEO if Aunt Flow on the show. That was an interesting conversation since we crossed what I think were a few boundaries (at least for me) and we talked quite candidly about menstruation. Not just about the biology of women's monthly cycle but about the fact that there are many women who have faced the scenario of getting their period unexpectedly and not have pads or tampons to meet them in their moment of need.Enter the company Aunt Flow who provides free feminine hygiene products in public restrooms, schools and other public buildings and to Fortune 500 corporate headquarters - for which tens of thousands of women are eternally grateful.This conversation with Dina Townsend, I guess you could say, falls in the Aunt Flow camp of subjects. Breast feeding moms was not a subject that I had on the list of things to address on the podcast. But here we are nevertheless with a subject that piqued my curiosity because the company Dina works for, Mamava, checks most of the boxes in our Dialogues on DATA: Design, Architecture, Technology and he Arts” catch phrase.First off…I did not know there was something called the “Pump Act”. For the curious out there, a little internet searching comes up with this:“…The PUMP for Nursing Mothers Act, enacted in December 2022, expands workplace protections for nursing employees by requiring employers to provide reasonable break time and a private, non-bathroom space for pumping breast milk for up to one year after a child's birth.This law allows for legal action if employers fail to comply…”Now… Dina will contend that many employers do in fact provide such a space and also that a janitors closet with a folding chair would be in line with the requirements. Sure, a closet meets the description of a ‘private space' but it wholly underserves the needs of a nursing mother in terms of experience.I am aware that there are widely divergent views on the whole subject of breast feeding – we are not going to go there – except that I'll say that I fully line up behind my wife who breastfed our two sons.My discussion with Dina moves from the necessity to provide environments for nursing mothers to breastfeed their infants while in public places to the buying power of mothers who statistics indicate make an enormous amount of the buying decisions in households to how tying Retail Media Networks - RMNs – to Mamava pods serve a triple bottom line serving People, Planet and Profit. It's a way of shifting our thinking about business from “How much money did we make?” to: “Did we make money in a way that benefits society and the environment too?”Nielsen, Boston Consulting Group (BCG) and Harvard Business Review research tells us that Women drive 70–80% of consumer purchasing decisions in the U.S. and that is even for products they don't personally use.  And that their annual global consumer spending, is $20 trillionwhich, by the way, is a number projected to rise to $28 trillion. In many households, women make or heavily influence91% of new home purchases, 92% of vacation decisions, and 80% of healthcare choices says research by the Yankelovich Monitor, Marketing to Women Conference data.And Millennial and Gen Z mothers are even more influential: they control about $1 trillion in direct annual spendingand are primary decision-makers for food, home goods, education, and entertainment – says research by the Pew Research Center.So, women and moms are a force to be reconned with in terms of buying power and why Mamava pods are more than an economic discussion. The behavioral and psychographic aspects of them is important as well.Women increasingly valuebrands that support family life, caregiving, and inclusivity and so features like Mamava pods in retail locations or corporate HQs or parental-leave policies have brand-equity impact.We have known for some time that brands that are considered authentic exhibiting genuine empathic concern for their customer and employeesare major drivers in establishing brand affinity and purchase decisions. The BabyCenter “State of Modern Motherhood” report says that “ 9 in 10 mothers say they are more loyal to brands that “understand the challenges of motherhood.”And then there is mom's digital influence. Pew Internet studies explains that“80% of moms research products online before buying and that 60% follow parenting or lifestyle influencers for purchase guidance.”When you combine these factors with the emergence of Retail Media Networks, RMNs, you have a value add to placing Mamava pods in places that do not actually take up any more space on the sales floors of a store than is already being occupied with stuff that does support the brand experience or selling anything.Use to be that when digital screens came into the retail world, we had kiosks as wayfinding devices. Then a proliferation of screens emerged in the market where walls were more digital wallpaper crowding the environment with content and, in my opinion adding little to experience, arguably creating a shopping experience with more visual distraction and diminishing the overall experience. Painting the environment with the broad-brush stroke of digital media is often ineffective in capturing and retaining attention and doesn't lead to the positive results we think it does.That said, well considered application of digital media like those found on Mamava pods creates an opportunity to provide messaging to customers that could be more like a public service announcement, like ‘get your flu shot here today,' or a focused marketing piece that invites customers to consider a particular product that they may not have thought of prior to arriving at the store.So, you might ask why this matters to retail designWomen and mothers aren't just your average everyday consumers, they're key decision-makers shaping the social expectations of brands and spaces. Retailers, airports, and workplaces that provide amenities like Mamava pods, family restrooms, or flexible shopping experiences are responding directly to data-driven insights like:Increased dwell time and spending when caregivers feel accommodated.Higher brand loyalty and word-of-mouth among mothers.Positive CSR – Corporate Social Responsibility - and inclusivity signaling which is important for both consumer and employee attraction.If you have recently traveled through an airport, you may have already come upon a Mamava pod or maybe you have seen their “bench” version in a retail store. Fed up with pumping in bathrooms and borrowed spaces—Mamava's co-founders, Sascha Mayer and Christine Dodson, applied their decades of expertise in design and brand strategy to solve a problem that was largely invisible: the lack of lactation spaces in workplaces and public spaces and as a result, the Mamava pod was born.Tying together the Mamava pod, and its various incarnations, and retail media needed some savvy about how to create an effective in-store media application that wouldn't end up as just another screen in an already overwhelming environment.Enter Dina Townsend.As Chief Sales Officer at Mamava, Dina leads the Sales Organization with energy, optimism, and a genuine passion for building connections. She is rooted in the belief that strong business acumen and a meaningful mission like the Mamava brand platform can be seamlessly intertwined. After a purpose-driven career pivot from the world of Digital Signage Technology to Mamava, Dina channels her expertise into propelling sales for this mission-centric company. ABOUT DAVID KEPRON:LinkedIn Profile: linkedin.com/in/david-kepron-9a1582bWebsites: https://www.davidkepron.com    (personal website)vmsd.com/taxonomy/term/8645  (Blog)Email: david.kepron@NXTLVLexperiencedesign.comTwitter: DavidKepronPersonal Instagram: https://www.instagram.com/davidkepron/NXTLVL Instagram: https://www.instagram.com/nxtlvl_experience_design/Bio:David Kepron is a multifaceted creative professional with a deep curiosity to understand ‘why', ‘what's now' and ‘what's next'. He brings together his background as an architect, artist, educator, author, podcast host and builder to the making of meaningful and empathically-focused, community-centric customer connections at brand experience places around the globe. David is a former VP - Global Design Strategies at Marriott International. While at Marriott, his focus was on the creation of compelling customer experiences within Marriott's “Premium Distinctive” segment which included: Westin, Renaissance, Le Meridien, Autograph Collection, Tribute Portfolio, Design Hotels and Gaylord hotels. In 2020 Kepron founded NXTLVL Experience Design, a strategy and design consultancy, where he combines his multidisciplinary approach to the creation of relevant brand engagements with his passion for social and cultural anthropology, neuroscience and emerging digital technologies. As a frequently requested international speaker at corporate events and international conferences focusing on CX, digital transformation, retail, hospitality, emerging technology, David shares his expertise on subjects ranging from consumer behaviors and trends, brain science and buying behavior, store design and visual merchandising, hotel design and strategy as well as creativity and innovation. In his talks, David shares visionary ideas on how brand strategy, brain science and emerging technologies are changing guest expectations about relationships they want to have with brands and how companies can remain relevant in a digitally enabled marketplace. David currently shares his experience and insight on various industry boards including: VMSD magazine's Editorial Advisory Board, the Interactive Customer Experience Association, Sign Research Foundation's Program Committee as well as the Center For Retail Transformation at George Mason University.He has held teaching positions at New York's Fashion Institute of Technology (F.I.T.), the Department of Architecture & Interior Design of Drexel University in Philadelphia, the Laboratory Institute of Merchandising (L.I.M.) in New York, the International Academy of Merchandising and Design in Montreal and he served as the Director of the Visual Merchandising Department at LaSalle International Fashion School (L.I.F.S.) in Singapore.  In 2014 Kepron published his first book titled: “Retail (r)Evolution: Why Creating Right-Brain Stores Will Shape the Future of Shopping in a Digitally Driven World” and he is currently working on his second book to be published soon.  The NXTLVL Experience Design podcast is presented by VMSD magazine and Smartwork Media. It is hosted and executive produced by David Kepron. Our original music and audio production is by Kano Sound. The content of this podcast is copywrite to David Kepron and NXTLVL Experience Design. Any publication or rebroadcast of the content is prohibited without the expressed written consent of David Kepron and NXTLVL Experience Design.Make sure to tune in for more NXTLVL “Dialogues on DATA: Design Architecture Technology and the Arts” wherever you find your favorite podcasts and make sure to visit vmsd.com and look for the tab for the NXTLVL Experience Design podcast there too.

Zach Mercurio, Ph.D., is a researcher, author, and speaker who specializes in purposeful leadership, mattering, meaningful work, and positive organizational psychology.He wrote "The Invisible Leader: Transform Your Life, Work, and Organization with the Power of Authentic Purpose." His forthcoming book, "The Power of Mattering: How Leaders Can Create a Culture of Significance," will be released by Harvard Business Review Press in 2025.Zach works with hundreds of organizations worldwide to forge purposeful leaders who enable mattering, motivation, well-being, and performance. Some of his clients include the U.S. Army, USA Wrestling, J.P. Morgan Chase, Delta Airlines, Marriott International, The Government of Canada, and The National Park Service. He also serves as one of author Simon Sinek's “Optimist Instructors.”Zach earned his Ph.D. in organizational development from Colorado State University where he serves as a Research and Teaching Fellow in the Department of Psychology's Center for Meaning and Purpose and as an Instructor in the Organizational Learning, Performance, and Change program.His research on meaningful work has been awarded by The Association for Talent Development, The Academy of Management, and The Academy of Human Resource Development.Zach lives in Fort Collins, CO with his wife, two sons, and two adopted dogs.Link to claim CME credit: https://www.surveymonkey.com/r/3DXCFW3CME credit is available for up to 3 years after the stated release dateContact CEOD@bmhcc.org if you have any questions about claiming credit.

Consumer Insights Topic: AI, Luxury, and Passion Fuel South Africa's 2026 Travel Boom. Guest: Dorcas Dlamini Mbele, Senior Director, Commercial – Sub-Saharan Africa, Marriott International.

This week's Eye on Travel Podcast with Peter Greenberg - The World Travel and Tourism Council's Annual Global Summit in Rome, Italy. During this gathering of travel leaders, ministers, heads of state, and CEOs from across the globe, Peter gets the latest from many movers and shakers including: Anthony Capuano - CEO of Marriott International, Frontier Airlines CEO Barry Biffle,  Audrey Hendley - President of Global Travel & Lifestyle Services at American Express - and Travel Editor for HTSI Magazine by the Financial Times Maria Shollenbarger. To learn more about listener data and our privacy practices visit: https://www.audacyinc.com/privacy-policy Learn more about your ad choices. Visit https://podcastchoices.com/adchoices

Discover how Marriott International is transforming travel through personalization, commerce media and its new Media Network. EVP Peggy Roe shares insights on helping guests live a life well-traveled. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Catalyst is a Creative Industries podcast, from Chapman University. Each episode features Chapman students who have completed a Podcasting course through the Center for Creative and Cultural Industries at the university. Students who had no podcasting experience or technical ability in the genre before taking the course were able to contribute all the segments to Catalyst this season with the goal being that they will take this 'hands-on' experience and carry it over to the launching of their very own series. Each episode of Season 14 will feature one to two different interviews conducted by CCI students, exploring different aspects of the Creative and Cultural Industries. Anna DiPasquale begins the podcast this week with her interview of Colleen Piechota, the Director of Human Resources at VEA Newport Beach, a stunning Marriott International resort and spa located right on the coast. Colleen shares her remarkable journey into the hospitality industry, offering a behind-the-scenes look at how she worked her way up to a leadership role in HR. Together, they discuss what a day in the life of an HR Director looks like—from shaping workplace culture and overseeing employee relations to handling training, hiring, and compliance in an ever-evolving industry. Colleen reflects on the skills and mindset needed to build strong, supportive teams and shares thoughtful insights on how the role of HR continues to evolve in today's business landscape. They conclude the episode with Colleen's take on the most underrated skills in HR and what truly defines great leadership. In the second segment Lily Bradbury sits down with John Bradbury, Managing Director of Global Issues and Crisis Management at Ketchum Inc. in New York City, a PR & Marketing Communications Consulting firm. Together, they dive into John's extensive experience in strategic communications and public relations, exploring how he helps corporate clients protect and enhance their reputations in high-pressure situations. John discusses the analytical and creative sides of crisis management, emphasizing how tailored communication strategies can engage diverse audiences while maintaining trust and transparency. John also reflects on his academic journey, beginning with his political science background, which gave him a strong foundation in stakeholder engagement and professional dialogue. He explains the differences between working with corporations versus individuals, highlighting his preference for the objectivity and collaboration found in corporate partnerships. Throughout the conversation, John offers valuable advice for students interested in communications and PR—stressing the importance of networking, internships, and the human connections that lie at the heart of the industry.

This week on GMH Hotels, Sarah Dandashy and Steve Turk are joined by Skift Airlines Reporter, Meghna Maharishi, to kick off the show with updates on how the government shutdown has impacted the airline industry and what ripple effects it's had on Marriott's business performance. After Meghna's segment, Sarah and Steve dive into Marriott International's 2026 outlook, unpacking the company's plans for new credit card partnerships, expected gains from the World Cup, and continued strength in the luxury segment. They also discuss the latest corporate layoffs at American Airlines and explore how hotels and travel companies are turning to soil carbon credits as part of their sustainability strategies. From shutdowns and staffing to carbon markets and brand growth, this episode offers a grounded look at the forces shaping hospitality right now. Presented by ⁠⁠⁠⁠⁠Lodgify⁠⁠⁠ Follow the Hosts: Sarah Dandashy – ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠LinkedIn⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Steve Turk –⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠LinkedIn⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Connect with Skift: LinkedIn: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.linkedin.com/company/skift/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ WhatsApp: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://whatsapp.com/channel/0029VaAL375LikgIXmNPYQ0L/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Facebook: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://facebook.com/skiftnews⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Instagram: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.instagram.com/skiftnews/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Threads: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.threads.net/@skiftnews⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Bluesky: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://bsky.app/profile/skiftnews.bsky.social⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ X: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://twitter.com/skift⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Subscribe to ⁠@SkiftNews⁠ and never miss an update from the travel industry.

This week on GMH Hotels, Sarah Dandashy and Steve Turk are joined by Skift Airlines Reporter, Meghna Maharishi, to kick off the show with updates on how the government shutdown has impacted the airline industry and what ripple effects it's had on Marriott's business performance. After Meghna's segment, Sarah and Steve dive into Marriott International's 2026 outlook, unpacking the company's plans for new credit card partnerships, expected gains from the World Cup, and continued strength in the luxury segment. They also discuss the latest corporate layoffs at American Airlines and explore how hotels and travel companies are turning to soil carbon credits as part of their sustainability strategies. From shutdowns and staffing to carbon markets and brand growth, this episode offers a grounded look at the forces shaping hospitality right now. Presented by ⁠⁠⁠⁠⁠Lodgify⁠⁠⁠ Follow the Hosts: Sarah Dandashy – ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠LinkedIn⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Steve Turk –⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠LinkedIn⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Connect with Skift: LinkedIn: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.linkedin.com/company/skift/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ WhatsApp: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://whatsapp.com/channel/0029VaAL375LikgIXmNPYQ0L/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Facebook: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://facebook.com/skiftnews⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Instagram: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.instagram.com/skiftnews/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Threads: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.threads.net/@skiftnews⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Bluesky: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://bsky.app/profile/skiftnews.bsky.social⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ X: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://twitter.com/skift⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Subscribe to ⁠@SkiftNews⁠ and never miss an update from the travel industry.

ABOUT CHRISTIAN DAVIES:Christian's LinkedIn profile: linkedin.com/in/christian-davies-fcsd-3728a513Websites: https://www.bergmeyer.comemail: cdavies@bergmeyer.comInstagram: https://www.instagram.com/christianthdavies/ Christian Davies Bio: Davies brings 30+ years' experience as a creative leader, working with brands across the globe, from disruptive startups to the very top Fortune 500 contenders in retail, experiential, beauty, fashion, hospitality, technology, luxury, and more. His veteran status includes over 100 national and international design awards (15 of which earned top honors for Store of the Year Awards), including a five-time winner of design:retail's Retail Design Influencer as well as a coveted Retail Design Luminary award.  As a Chief Strategy Officer for Bergmeyer, strategic innovation and design leadership define Davies role, stemming from a robust background in creative direction and design thinking. His approach harnesses the power of diverse, interdisciplinary teams, developed through hands-on experience in various roles across a wide variety of companies throughout his career. As Chief Strategy Officer, steering the business strategy and our passion for innovation encapsulates my daily mission.Prior to Bergmeyer, Davies served as Managing Director of the Creative Marketing Group at Verizon, Creative Vice President of Global Design and Innovation for Starbucks, Executive Creative Director of the Americas at Fitch, and Vice President/Managing Creative Director at FRCH Design Worldwide.Also See: https://www.bergmeyer.com/people/christian-davies SHOW INTRODUCTION:Welcome to Episode 81! of the NXTLVL Experience Design podcast…What started at a pivotal moment during the COVID pandemic in early 2020 has continued for seven seasons and now 81 episodes. This season we continue to follow our catch phrase of having “Dynamic Dialogues About DATA: Design, Architecture, Technology and the Arts. In the coming weeks we have some terrific conversations that are both fun and inspiring. They are going to include thought provoking futurists, AI technology mavens, retailers, international hotel design executives as well as designers and architects of brand experience places.We talk with authors and people focused on wellness and sustainable design practices as well as neuroscientists who will continue to help us look at the built environment and the connections between our mind-body and the built world around us.We'll also have guests who are creative marketing masters from international brands and people who have started and grown some of the companies that are striking a new path for us follow.The NXTLVL Experience Design podcast is grateful for the support of VMSD magazine.VMSD brings us, in the brand experience world, the International Retail Design Conference. The IRDC is one of the best retail design conferences that there is bringing together the world of retailers, brands and experience place makers every year for two days of engaging conversations and pushing us to keep on talking about what makes retailing relevant. You will find the archive of the NXTLVL Experience Design podcast on VMSD.com.Thanks also goes to Shop Association the only global retail trade association dedicated to elevating the in-store experience.SHOP Association represents companies and affiliates from 25 countries and brings value to their members through research, networking, education, events and awards. Check then out on SHOPAssociation.org Today, EPISODE 81… I talk with Christian Davies. We actually recorded this discussion months ago and Christian wondered if publishing it now was still relevant.I assured him it was, since Christian tends to unearth issues that are future forward - things to be mindful about should we want to address the issues we all face as individuals or societies or as architects and designers making places and things as we serve as our clients creative sherpa guides bringing ideas into the built world. Now… Christian has been sitting atop the heap of 80 conversations as the most listened to episode since we recorded our first talk a couple years ago. So, I thought, well why not do Christian Davies 2.0?Christian does not disappoint - never has – over a couple of decades, Christian has consistently drawn audiences and colleagues into conversation, sometimes challenging, and always brilliant and things that drive design thinking. His matter-of-fact English attitude to the world of design is sometimes a ‘no holds barred' reality check that makes you think twice about the truths you have held dear. His drive towards excellence is irrepressible. That makes him, some may say, demanding because I think he expects that we all give a damn about what we are brining into the world. And why not? We all share space on this little blue dot and, we had better get it, and soon, that we are part of a vast ecosystem of interdependencies.We cover a lot of ground in this open-ended conversation – I'd not expect less from Christian - And here is a few thoughts on subject areas we touch on…1. Entropy:Entropy is a scientific measure of disorder, randomness.Astrophysicist and other cosmologists have postulated that our universe is continuing to expand to a maximum state of entropy from a moment in time, the beginning of the Universe that they have called The Big Bang.There's lots of great content that you can certainly dig up on what happens when the universe finally expands to maximum entropy and all particles are spread out evenly within the unimaginably large space of the universe. It's suggested that of course this maximun expansion will take something like 10 to the 36 or 37 power years in other words trillions and trillions of years. A very very long time….But for now, the way I try to think of it is things will expand and eventually slow down as they all spread out to be evenly distributed throughout the universe… seems reasonable…It's kind of like imagining the initial moments after a massive explosion. Things spread out pretty quickly from the epicenter of the explosion and as they're flung far and wide, particles eventually slow and if you think of it in terms of entropy they all reach maximum randomness.I kind of think that right now, today, considering that the scientists think that the universe has only been around for 14 1/2 billion years or so, that we're kind of right at that very beginning stage of the explosion and things are moving faster and faster away from the epicenter of The Big Bang. This is interesting if you think that the universe will continue to be expanding for a few trillion years so right now yeah, we're kind of sort of in the one second after the explosion time frame. Anyway I am not an astrophysicist and some of these enormous ideas still leave me scratching my head…If we look at today, and everything around us, it certainly seems that things are speeding up and becoming more distributed, more random.I know I've talked about the whole idea of the pace of change in a number of episodes but I find this really interesting because, as I discussed with Christian, it's really hard to design into a future state when you consider that the sands beneath your feet are always shifting.How do we know which step is the right one? How do you know when we step on solid ground or drop forever into a bottomless void…I think the challenge here for designers is that, at least for a time, we need to have a sense of stability and order. The challenge is, I think, is that we're moving to an increasing rate of change where stability and order might be elusive to say the least.2. Moments of human connection make experiences great:I think as we speed along and never ending sea of change perhaps one of the things that we can hang on to, a stake in the ground if you will, will continue to be our ability to maintain our relationships.Change has a funny way of, well… changing people. And, one of our jobs will be to keep up with changing expectations of brands and their customers. One thing is sure, as we scream along this ever changing path, relationships will remain as one of the fundamental qualities of great experiences. Both brand experience architecture and the means with which we engage with brands will change to meet evolving expecations but, my expectation, (or maybe it's just my hope) is that humans still stay at the center of it all - Since at least for this short little time that humans have been in existence, we have relied on the empathic connection between individuals to help create meaning and connection to the world around us as well as the things well as the things we simply buy.And I, like Christian, believe that in the end, when you look at successful projects in our long design careers, the good ones, I mean the really good ones, we're not just because we received a great brief with an inspired client who had a vision of changing up the world,but that the teams we were connected to both on the consultant and client sides were also great. There was something that clicked. There was a gel in communication, respect and collaboration that drove these projects forward.Some may have heard me say before projects will come and go but the relationships are really what make the work great. I'd rather lose a project than trash the relationships…3. Three things that facilitate success stories in the world of retail place-making:So, if you're going to look at success stories over a career full of projects, when you look back at what really made them great was, of course that they were successful from a financial point of view, that they drove increase customers and deeper brand relationships and better revenues all those things are important indicators of success but that there are things that are required to make all of that happen. One would be that there's a big idea someone at the helm of a brand or business that has a thought about doing something different breaking out of a traditional way of bringing goods or services to market, of serving a customer in a different way and technology is often being a facilitator of that.There was coffee long before Starbucks. There was getting from A to B lby horse, camel, richshaw, long before Uber. There were places to stay along the Silk Road before Airbnb. And if you had a shaman in your village you could likely find out where you ame from and where your future was going to be long before there were anything like 23&Me or ancestry.com. In some ways the goods or services have not really changed. How we get them in the hands of customers has changed and that has often been facilitated with new technologies.4. AI – as a new tool for ideation and the ‘why' behind design:One of those technological advances of course that everybody is talking about these days is artificial intelligence.AI it's both causing a lot of excitement about what it sees has to offer in the short term, becoming a new tool in the architect and designers toolbox for ideation as well as causing a lot of concern about what happens to humankind when we finally get to general AI or super artificial intelligence.I am both excited and increasingly aware of influences that it will have on the job market, delivery of goods and services and other parts of the ecosystem like education and manufacturing etcetera etcetera.But if we just for a moment set some of the anxieties aside and simply look at as a tool for imagination and engagement with clients fostering the collaborative process of ideation, it has extraordinary potential to change the game of how we designers and architects work with our clients and create ideas about bringing their goods and services to market.There's a lot of opportunity and uncertainty about what happens when you turbocharge the creative process with AI tools.In the end though, at least for now, the question remains - is that there is a human at the helm of prompt curation?The output is only as good as the input that I'm able to suggest as a prompt. If not… garbage in – garbage out.This of course is interesting because it puts the initial burden still on people to be able to articulate their vision in language and use AI tools to refine the visualizations and other content that emerges from using them.As we use these tools they make things faster but I also sometimes wonder about whether they simply make us lazy and remove our thinking from the process.So Christian does talk about the idea of the drawings or images being very compelling but also needing to ask, and answer, the question of ‘why this particular approach or output is relevant and connected to the brand or customer that we're trying to serve?In the end it's not about the ‘what' of things that make solutions to design challenges great but more and more about the ‘why' you're doing certain things.It's about the process by which you got to the solution rather than simply the solution itself.Don't get me wrong the solutions to the challenges are sometimes very satisfying but what I'm ultimately interested in is the thinking process that led you to along this pathway… it's the journey not just the destination that's important in the creative process….And I think it's ever more important to our clients in the design world that they're looking for people who are not just production oriented but who are also focused on guiding them through an uncertain future5. B-Corporations:And this in a way leads us to the part of our my discussion with Christian about how his company Bergmeyer has recently become a B-Corp.A B-Corporation is a for profit company, but it is certified by the non-profit  B Lab Global and the whole idea is that it seeks to meet high standards for social and environmental performance and accountability and even more so transparency in the ways that they are doing business in support of being good stewards of our environment.In the changing sands that we're all standing on, as entropy increases and uncertainty continues to unfold in front of us, there is certainty that our planet is also in peril as climate change continues to wreak havoc on environmental systems. These B-corporations are seen as a force for good who work to balance profit with a commitment to both people and our planet. What differentiates them from other traditional companies is that they prioritize the social and environmental impacts of their business while at the same time not discounting the fact that they still are in business - that they are accountable to stakeholders as well as shareholders.The stakeholders can be considered as all of us because as companies continue to pull resources out of the ground and push the byproducts of industrialization into landfills and oceans all of our lives are at stake.All right then that's a not so brief summary of some of the ideas that Christian and I riff on in our conversation…Let's dig into some of the details…ABOUT DAVID KEPRON:LinkedIn Profile: linkedin.com/in/david-kepron-9a1582bWebsites: https://www.davidkepron.com    (personal website)vmsd.com/taxonomy/term/8645  (Blog)Email: david.kepron@NXTLVLexperiencedesign.comTwitter: DavidKepronPersonal Instagram: https://www.instagram.com/davidkepron/NXTLVL Instagram: https://www.instagram.com/nxtlvl_experience_design/Bio:David Kepron is a multifaceted creative professional with a deep curiosity to understand ‘why', ‘what's now' and ‘what's next'. He brings together his background as an architect, artist, educator, author, podcast host and builder to the making of meaningful and empathically-focused, community-centric customer connections at brand experience places around the globe. David is a former VP - Global Design Strategies at Marriott International. While at Marriott, his focus was on the creation of compelling customer experiences within Marriott's “Premium Distinctive” segment which included: Westin, Renaissance, Le Meridien, Autograph Collection, Tribute Portfolio, Design Hotels and Gaylord hotels. In 2020 Kepron founded NXTLVL Experience Design, a strategy and design consultancy, where he combines his multidisciplinary approach to the creation of relevant brand engagements with his passion for social and cultural anthropology, neuroscience and emerging digital technologies. As a frequently requested international speaker at corporate events and international conferences focusing on CX, digital transformation, retail, hospitality, emerging technology, David shares his expertise on subjects ranging from consumer behaviors and trends, brain science and buying behavior, store design and visual merchandising, hotel design and strategy as well as creativity and innovation. In his talks, David shares visionary ideas on how brand strategy, brain science and emerging technologies are changing guest expectations about relationships they want to have with brands and how companies can remain relevant in a digitally enabled marketplace. David currently shares his experience and insight on various industry boards including: VMSD magazine's Editorial Advisory Board, the Interactive Customer Experience Association, Sign Research Foundation's Program Committee as well as the Center For Retail Transformation at George Mason University.He has held teaching positions at New York's Fashion Institute of Technology (F.I.T.), the Department of Architecture & Interior Design of Drexel University in Philadelphia, the Laboratory Institute of Merchandising (L.I.M.) in New York, the International Academy of Merchandising and Design in Montreal and he served as the Director of the Visual Merchandising Department at LaSalle International Fashion School (L.I.F.S.) in Singapore.  In 2014 Kepron published his first book titled: “Retail (r)Evolution: Why Creating Right-Brain Stores Will Shape the Future of Shopping in a Digitally Driven World” and he is currently working on his second book to be published soon. David also writes a popular blog called “Brain Food” which is published monthly on vmsd.com.  The NXTLVL Experience Design podcast is presented by VMSD magazine and Smartwork Media. It is hosted and executive produced by David Kepron. Our original music and audio production is by Kano Sound. The content of this podcast is copywrite to David Kepron and NXTLVL Experience Design. Any publication or rebroadcast of the content is prohibited without the expressed written consent of David Kepron and NXTLVL Experience Design.Make sure to tune in for more NXTLVL “Dialogues on DATA: Design Architecture Technology and the Arts” wherever you find your favorite podcasts and make sure to visit vmsd.com and look for the tab for the NXTLVL Experience Design podcast there too.

Today's guest is Ian Schrager, the legendary hotelier, entrepreneur, and cultural pioneer who reshaped nightlife and hospitality as we know it.Ian first made his mark in the 1970s as the co-founder of Studio 54, the iconic New York nightclub that became a symbol of glamour, freedom, and cultural revolution. Alongside his partner Steve Rubell, Ian created an experience that transcended nightlife, merging design, celebrity, and theatricality into something entirely new.After Studio 54, Ian continued to reinvent hospitality. In the 1980s, he launched the Morgans Hotel Group, introducing the world's first “boutique hotel” : a concept that blended art, design, and service in a way that changed the industry forever. At a time when hotels were seen purely as places to sleep, Ian reimagined them as vibrant social hubs, activating lobbies, bars, and restaurants as dynamic public spaces that reflected and contributed to the cultural life of a city. With properties like Morgans, the Royalton, and the Delano, he transformed the hotel from a travel necessity into a cornerstone of the modern urban landscape: a place where design, community, and experience converged.In more recent years, Ian has continued to redefine hospitality with two visionary brands. EDITION Hotels, created in partnership with Marriott International, brings his boutique sensibility to a global stage. With around 22 properties worldwide, from New York and Miami Beach to London, Barcelona, Tokyo, and Dubai, each EDITION is designed as a one-of-a-kind reflection of its city, combining understated luxury, cutting-edge design, and activated social spaces that feel both intimate and electric.By contrast, PUBLIC represents Ian's evolution of the idea: “luxury for all.” Its flagship on New York's Lower East Side, designed by Herzog & de Meuron, reimagines the hotel experience through high style, technology, and inclusivity, featuring self check-in, vibrant communal areas, and nightlife-driven energy at a democratic price point. With plans to expand to West Hollywood and beyond, PUBLIC distills Schrager's decades of innovation into an accessible, modern model for the next generation of travelers.Across every chapter of his career, Ian Schrager has consistently challenged convention, blurring the lines between hospitality, art, and lifestyle, and influencing generations of hoteliers, designers, and creatives along the way.In this episode, Ian reflects on his incredible journey, from Studio 54 to the present, and shares the insights, risks, and instincts that have defined his enduring legacy.A heartfelt thank you to Peoplevine for sponsoring The Stanza podcast this year (and for supporting The Stanza since the beginning). If you run a members club or a hotel that needs a CRM for top performance, Peoplevine is trusted by the best brands in the members club business. Book a free demo to see why at ⁠peoplevine.com.⁠Interview Highlights:How Ian Schrager brought the lessons of Studio 54 into hospitalityTurning hotel lobbies into social and cultural spacesThe $60,000 deal that led to his first hotel, MorgansWhat “boutique hotel” really meant in its original formIan's perspective on copycatsHow creativity and independence can survive inside big hotel brandsRedefining luxury as an experience, not a price pointIan's advice for young hoteliersFollow Ian on⁠ Instagram⁠Follow Public Hotels and Edition HotelsFollow The Stanza on ⁠⁠Instagram⁠⁠

In this episode of the Data Science Salon Podcast, we sit down with Nitin Kumar, Director of Data Science at Marriott International, to discuss how AI agents are transforming customer support. Nitin shares his experience designing enterprise-scale AI and Generative AI solutions across 30 global brands, creating intelligent, proactive, and human-centered customer care systems. He dives into AI-powered pipelines that monitor incoming emails, analyze sentiment and issues, and draft contextual responses for human agents to review. Beyond individual cases, these systems continuously feed real-time trend data, helping teams identify emerging issues before they become widespread. Key Highlights: -AI Agents in Customer Support: Learn how AI agents automate routine processes while empowering human agents to focus on complex interactions. -Human-in-the-Loop Design: Explore strategies for balancing AI efficiency with human oversight and empathy. -Scaling AI Solutions: Insights into LLM integration, prompt engineering, and global deployment of enterprise AI systems.

In this debut episode of the new For All the Marbles series, sponsored by Marblism, Bart sits down with Doug Baarman—Senior Vice President of ConferenceDirect and founder of Team Baarman. Doug shares his journey from corporate leadership at Marriott International to becoming an entrepreneur. This conversation dives into the why behind his leap, the playbook he's built to help others succeed, and the mindset required to build a fulfilling business—and life.Major Takeaways / Learnings1. Do It for the Right ReasonsDoug left corporate not to chase money but to build a better lifestyle for his family.A strong personal “why” provides the fuel to get through uncertainty, long nights, and hard choices.2. Entrepreneurship Is About Structure, Not Just PassionDoug admits he “jumped out of the airplane without a parachute”, but later developed a playbook to guide others.His blueprint focuses on:Covering basic expenses firstReaching income replacement levelScaling strategically with support3. Mindset Over PerksTransitioning from corporate luxury (black cars, first-class travel, five-star treatment) to scrappy startup mode requires humility and clarity of purpose.If you're in it for perks, it won't last.4. Surround Yourself with Support Success requires partners, family support, mentors, accountability buddies, and people who believe in your mission.Entrepreneurs may start alone but thrive when they build the right circle.5. Learn RelentlesslyDoug constantly listens to podcasts, calls industry peers, and learns from others.“Why wouldn't I learn from those who went down the road before me?”6. Activity Drives OutcomesMany entrepreneurs fail not from lack of talent but lack of action.Doug emphasizes outreach, storytelling, and sharing your value openly—even casually at a coffee shop.“If people don't know what you do, they can't work with you.”7. Ego Down, Curiosity UpHire people smarter than you.Keep your ego in check and your willingness to learn high.Memorable Quotes“I wasn't chasing money. I was chasing a lifestyle.” – DougBaarman“If you're mad at your boss, that's not a good reason to become an entrepreneur.” – Doug Baarman“It's simple, but it's not easy. You just have to do the work.” – Doug Baarman“If people don't know what you do, they can't hire you.” –Bart Berkey“Entrepreneurs don't do it alone. They have a support team.” – Doug BaarmanWhy It Matters / How to Use ItFor aspiring entrepreneurs: Don't leap without knowing your why. Lifestyle and purpose beat chasing dollars.For leaders transitioning from corporate: Be prepared to start small, do more with less, and find joy in the hustle.For growing teams: Build structure early. A clear playbook accelerates trust and scalability.For everyone: Share what you do with the world—confidence, not arrogance, builds opportunities.For everyone: Share what you do with the world—confidence, not arrogance, builds opportunities.

In questo episodio ospitiamo Gianrico Esposito, General Manager dell'Excelsior Hotel Gallia, a Luxury Collection Hotel, Milan, per esplorare come un'icona dell'ospitalità milanese del 1932 coniughi stile Belle Époque e innovazione dopo la ristrutturazione del 2015.Parliamo di hotellerie di lusso a Milano, del ruolo dei grandi gruppi internazionali e delle scelte strategiche che definiscono un'esperienza d'eccellenza per gli ospiti.Affrontiamo i temi chiave del settore:L'appartenenza a Luxury Collection Hotel e Marriott International: vantaggi, standard e cambiamenti nel mercatoIl riconoscimento “World's Leading Hotel Suite 2024”: la Katara Royal Suite e cosa racconta del vero lussoCosti, operations e manutenzione di un landmark hotelLa colazione come fattore decisivo: come si costruisce un'offerta “best breakfast in Milan” anche per i non residentiFornitori: criteri per F&B, decor, toiletries e amenitiesOTAs e come restare presenti senza snaturare il servizio di lussoLeadership del GM: cultura di squadra, gerarchie, responsabilità e l'importanza di costruire fiducia. Un viaggio nel cuore dell'ospitalità di lusso tra esperienza, lifestyle e visione futura dell'hotel iconico di Milano.Una nuova puntata ogni martedì alle 7. Host: Trudy BergerSe vuoi contattarci, ci trovi all'email ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠lusso360.podcast@gmail.com

How much time do care team members spend piecing together a patient's story—reviewing past visits, tracking what's changed, and understanding their current needs? The answer is often too much. A large share of clinical energy goes into gathering and analyzing patient data, leaving less time for what matters most: direct care.That's where virtual care platforms and AI-driven healthcare solutions come in. By streamlining workflows and surfacing the right insights at the right time, these tools cut the administrative load in half, giving providers more time with patients while reducing the risk of burnout.In this episode, host Sandy Vance sits with Peter Burns, from SoftServe, and Tim Wright from Teladoc to explore how their organizations are reimagining care team workflows. They discuss practical ways technology can boost efficiency, speed up patient support, and strengthen trust—the foundation for any successful digital health adoption.In this episode, they talk about:The vision behind SoftServe and Teladoc Health and how they're shaping the future of care deliveryThe expanding reach of virtual care and what it means for patients and providersHow AI-driven healthcare tools are redefining care team workflows for greater efficiencyReal-world examples of how Teladoc and SoftServe are improving the way care teams collaborate and deliver patient supportThe role of smart hospital rooms and what they signal for the next era of connected careWhy the partnership between SoftServe and Teladoc is unlocking new possibilities in digital health innovationA Little About Peter:Peter Burns brings more than 25 years of healthcare experience to his role as Director of Consulting & Domain Solutions at SoftServe. He's passionate about bridging the gap between technology and healthcare, helping payers and providers solve complex business challenges with innovative, real-world solutions.At SoftServe, Peter combines deep industry expertise with cutting-edge technical capabilities to design strategies that improve workflows, enhance patient outcomes, and drive lasting impact across the healthcare ecosystem.A Little About Tim:Tim Wright is passionate about using technology to make healthcare more accessible and effective. As Senior Vice President of Strategy and Innovation at Teladoc Health, he helps shape the future of virtual care by building collaborations that improve patient experiences and support care teams.Before joining Teladoc in 2020, Tim was a founding leader at InTouch Health. Prior to that he held management positions at HCR ManorCare, and even Marriott International, giving him a unique perspective that blends healthcare innovation with customer-centered strategy. He actually started his career in IT as an Information Systems Manager at King Broadcasting Company, a role that sparked his lifelong interest in technology and innovation.Tim holds an MBA from the University of Virginia's Darden School of Business, a Bachelor's degree in Economics from the University of Washington, and studied at Sciences Po Bordeaux.

What does it really take to lead one of the world's largest organizations through massive disruption and into the future? When the business collapsed overnight during the pandemic, CHRO and EVP of Global Operations Services Ty Breland helped steer Marriott through the crisis while reshaping how leaders think about resilience and growth. In this episode, he offers a blueprint for balancing authenticity, technology, and human connection in times of change. We explore how Marriott navigated the crisis and built resilience for the future. Ty stresses that well-being must expand beyond physical health to include financial and mental dimensions, and that leaders need to move from annual surveys to real-time listening so employees feel genuinely heard. On technology, his philosophy is clear: be “tech-enabled but human-centered,” which means to automate repetitive tasks but protect space for authentic human connection. He also reframes change management as “change acceleration,” built on alignment over consensus and fueled by healthy debate. To prepare for what's ahead, Ty emphasizes developing workforces that are curious, courageous, and collaborative—equipped to treat change as a constant and ready to adapt through agile scenario planning.   ________________ Start your day with the world's top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

Dr. Haley Perlus holds a Ph.D. in Sport Psychology and workswith athletes, businesses and high achievers to embrace pressure as a performance enhancer. Her impressive client list ranges from the University of Colorado Buffaloes, Starbucks, Marriott International and more. An alpine ski racer, Dr. Perlus' youth sports career gave her firsthand experience on navigating emotional forks in the road.In this episode, Dr. Perlus discusses:The biggest issues facing college athletes and how they can navigate them;What the world's best athletes know about unlocking potential;How to use others' inspiring performance to drive your own results; How to overcome the blocks created by jealousy and intimidation to fuel your own success;How stress can be a performance asset; andWhat factor individuals should focus on to achieve high performance.Learn more about Dr. Perlus here.Get Dr. Perlus' book here.Get the Ruling Sports Newsletter: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://rulingsports.com/newsletter/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Follow Ruling SportsInstagram: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠www.Instagram.com/RulingSports⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Twitter: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠www.Twitter.com/RulingSports⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Facebook: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠www.Facebook.com/RulingSports⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠LinkedIn: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠www.linkedin.com/company/RulingSports⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠TikTok: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠www.tiktok.com/@RulingSports

This week on GMH Hotels, Sarah Dandashy and Steve Turk break down the latest shifts shaping travel. U.S. visa rules are tightening, creating longer waits and higher costs for applicants. YOTEL names a new CEO from Marriott International as it eyes bold growth. Accor makes a high-stakes entry into Las Vegas with Treasure Island Hotel & Casino, potentially its largest property worldwide. JetBlue rolls out a new platform to cut emissions and boost fuel efficiency. And OTAs ramp up marketing spend to $5 billion in Q2, betting big on social media and AI. From regulations and leadership changes to sustainability moves and digital strategy, we unpack how these forces are reshaping travel's future! Follow the Hosts: Steve Turk – ⁠⁠⁠⁠⁠⁠⁠LinkedIn⁠⁠⁠⁠⁠⁠⁠ Sarah Dandashy –⁠ ⁠⁠⁠⁠LinkedIn⁠⁠⁠⁠⁠⁠⁠ Connect with Skift: LinkedIn: ⁠⁠⁠⁠⁠⁠⁠⁠https://www.linkedin.com/company/skift/⁠⁠⁠⁠⁠⁠⁠⁠ WhatsApp: ⁠⁠⁠⁠⁠⁠⁠⁠https://whatsapp.com/channel/0029VaAL375LikgIXmNPYQ0L/⁠⁠⁠⁠⁠⁠⁠⁠ Facebook: ⁠⁠⁠⁠⁠⁠⁠⁠https://facebook.com/skiftnews⁠⁠⁠⁠⁠⁠⁠⁠ Instagram: ⁠⁠⁠⁠⁠⁠⁠⁠https://www.instagram.com/skiftnews/⁠⁠⁠⁠⁠⁠⁠⁠ Threads: ⁠⁠⁠⁠⁠⁠⁠⁠https://www.threads.net/@skiftnews⁠⁠⁠⁠⁠⁠⁠⁠ Bluesky: ⁠⁠⁠⁠⁠⁠⁠⁠https://bsky.app/profile/skiftnews.bsky.social⁠⁠⁠⁠⁠⁠⁠⁠ X: ⁠⁠⁠⁠⁠⁠⁠⁠https://twitter.com/skift⁠⁠⁠⁠⁠⁠⁠⁠ Subscribe to ⁠@SkiftNews⁠ and never miss an update from the travel industry. Learn more about your ad choices. Visit megaphone.fm/adchoices

This week on GMH Hotels, Sarah Dandashy and Steve Turk break down the latest shifts shaping travel. U.S. visa rules are tightening, creating longer waits and higher costs for applicants. YOTEL names a new CEO from Marriott International as it eyes bold growth. Accor makes a high-stakes entry into Las Vegas with Treasure Island Hotel & Casino, potentially its largest property worldwide. JetBlue rolls out a new platform to cut emissions and boost fuel efficiency. And OTAs ramp up marketing spend to $5 billion in Q2, betting big on social media and AI. From regulations and leadership changes to sustainability moves and digital strategy, we unpack how these forces are reshaping travel's future! Follow the Hosts: Steve Turk – ⁠⁠⁠⁠⁠⁠⁠LinkedIn⁠⁠⁠⁠⁠⁠⁠ Sarah Dandashy –⁠ ⁠⁠⁠⁠LinkedIn⁠⁠⁠⁠⁠⁠⁠ Connect with Skift: LinkedIn: ⁠⁠⁠⁠⁠⁠⁠⁠https://www.linkedin.com/company/skift/⁠⁠⁠⁠⁠⁠⁠⁠ WhatsApp: ⁠⁠⁠⁠⁠⁠⁠⁠https://whatsapp.com/channel/0029VaAL375LikgIXmNPYQ0L/⁠⁠⁠⁠⁠⁠⁠⁠ Facebook: ⁠⁠⁠⁠⁠⁠⁠⁠https://facebook.com/skiftnews⁠⁠⁠⁠⁠⁠⁠⁠ Instagram: ⁠⁠⁠⁠⁠⁠⁠⁠https://www.instagram.com/skiftnews/⁠⁠⁠⁠⁠⁠⁠⁠ Threads: ⁠⁠⁠⁠⁠⁠⁠⁠https://www.threads.net/@skiftnews⁠⁠⁠⁠⁠⁠⁠⁠ Bluesky: ⁠⁠⁠⁠⁠⁠⁠⁠https://bsky.app/profile/skiftnews.bsky.social⁠⁠⁠⁠⁠⁠⁠⁠ X: ⁠⁠⁠⁠⁠⁠⁠⁠https://twitter.com/skift⁠⁠⁠⁠⁠⁠⁠⁠ Subscribe to ⁠@SkiftNews⁠ and never miss an update from the travel industry. Learn more about your ad choices. Visit megaphone.fm/adchoices

Marriott International's Anthony Capuano spoke about when he was named chief executive officer of the hotel chain after the death of Marriott's then-CEO and amid the Covid-19 pandemic. "It was, you know, on a personal level, extraordinarily emotional," Capuano said. This interview was recorded on June 2, 2025. Learn more about your ad choices. Visit megaphone.fm/adchoices

Dr. Don and Professor Ben talk about the risks eating cold-ish, prepared oatmeal from a community vat made earlier that day. Dr. Don - not risky

In this episode of The Speed of Culture, Matt Britton chats with Andy Kauffman, Chief Commercial Officer, U.S. and Canada, Marriott International, about the convergence of sales and marketing, the power of first-party data, and how AI is reshaping personalization and operations. Tune in to learn how Marriott is building travel experiences that feel truly one-to-one.Follow Suzy on Twitter: @AskSuzyBizFollow Andy Kauffman on LinkedInSubscribe to The Speed of Culture on your favorite podcast platform.And if you have a question or suggestions for the show, send us an email at suzy@suzy.com Hosted on Acast. See acast.com/privacy for more information.

In der heutigen Folge sprechen die Finanzjournalisten Anja Ettel und Holger Zschäpitz über Außerdem geht es um Trumps Triple B, Bezos Hochzeit und was sonst noch wichtig wird in dieser Woche. außerdem geht es um Alphabet, Nvidia, ASML, AristaNetworks, Crowdstrike, Datadog, Palantir, Netflix, John Deere, Walmart, Parker-Hannifin, Shell, Xtrackers Artificial Intelligence & Big Data (WKN: A2N6LC), iShares Global Clean Energy Transition ETF (WKN: A0MW0M), Microsoft, Plug Power, Enphase, Jinko Solar, SMA Solar, Carnival, Royal Caribbean, Marriott International, Hilton, Booking, AirBnB, ishares Stoxx Europe 600 Travel&Leisure (WKN: A0H08S) Intercontinental, Ryanair, Evolution, Accor und US Global Investors Travel ETF (WKN: A3CPGE). Wir freuen uns über Feedback an aaa@welt.de. Noch mehr "Alles auf Aktien" findet Ihr bei WELTplus und Apple Podcasts – inklusive aller Artikel der Hosts und AAA-Newsletter.[ Hier bei WELT.](https://www.welt.de/podcasts/alles-auf-aktien/plus247399208/Boersen-Podcast-AAA-Bonus-Folgen-Jede-Woche-noch-mehr-Antworten-auf-Eure-Boersen-Fragen.html.) [Hier] (https://open.spotify.com/playlist/6zxjyJpTMunyYCY6F7vHK1?si=8f6cTnkEQnmSrlMU8Vo6uQ) findest Du die Samstagsfolgen Klassiker-Playlist auf Spotify! Disclaimer: Die im Podcast besprochenen Aktien und Fonds stellen keine spezifischen Kauf- oder Anlage-Empfehlungen dar. Die Moderatoren und der Verlag haften nicht für etwaige Verluste, die aufgrund der Umsetzung der Gedanken oder Ideen entstehen. Hörtipps: Für alle, die noch mehr wissen wollen: Holger Zschäpitz können Sie jede Woche im Finanz- und Wirtschaftspodcast "Deffner&Zschäpitz" hören. +++ Werbung +++ Du möchtest mehr über unsere Werbepartner erfahren? [**Hier findest du alle Infos & Rabatte!**](https://linktr.ee/alles_auf_aktien) Impressum: https://www.welt.de/services/article7893735/Impressum.html Datenschutz: https://www.welt.de/services/article157550705/Datenschutzerklaerung-WELT-DIGITAL.html

Wil Slickers, Michael Goldin, and Brandreth Canaley unpack citizenM hotels call to kill the front desk and what it really signals about modern hospitality design. Then it's Marriott International's bold bet on AI and automation, and how that contrasts with the rise of curated, human-centric dining experiences. From tech-driven efficiencies to the return of the hotel dinner party, this episode covers the tension between scale and soul in today's hospitality world. --- ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Good Morning Hospitality⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ is part of the ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Hospitality.FM⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Multi-Media Network and is a Hospitality.FM Original The hospitality industry is constantly growing, changing, and innovating! This podcast brings you the top news and topics from industry experts across different hospitality fields. Good Morning Hospitality publishes three thirty-minute weekly episodes: every Monday and Wednesday at 7 a.m. PST / 10 a.m. EST and every Tuesday at 8 a.m. CET for our European and UK-focused content. Make sure to tune in during our live show on our ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠LinkedIn page⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ or ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠YouTube⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ every week and join the conversation live! Explore everything Good Morning Hospitality has to offer: • Well & Good Morning Coffee: Enjoy our signature roast—⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠order here!⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ • Retreats: Join us at one of our exclusive retreats—learn more and register your interest ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠here!⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ • Episodes & More: Find all episodes and additional info at ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠GoodMorningHospitality.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Thank you to all of the Hospitality.FM Partners that help make this show possible. If you have any press you want to be covered during the show, email us at ⁠⁠⁠⁠⁠⁠⁠⁠goodmorning@hospitality.fm Learn more about your ad choices. Visit megaphone.fm/adchoices

In Episode 61 of BEST HIRE EVER, Kris Dunn chats with Jessica Lee, Global Officer, Talent Acquisition and Associate Development at Marriott International, as they discuss a recent joint project where they did a deep dive into the art of influence within the world of leadership. Jessica and KD talk about common myths and perceptions related to developing and using influence, the push and pull tactics available to any leader wanting to influence others, the relationship of influence to the topical areas of lobbying and negotiation, and more.  Short timeline below to skip to what interests you most. 0:10 - Stage Banter with Jessica and KD 3:54 - How Jessica and KD started a project on the art of influence 7:01 - What is Influence and why so many struggle with the concept 24:20 - Broad Defintions of Pull and Push influence 26:41- Tactics for Pull influence 34:45 - Tactics for Push influence -----------Jessica Lee Jessica Lee ------------Kris Dunn Kris Dunn on LinkedIn Kris Dunn on Twitter Kris Dunn on Instagram

Karim Cheltout, senior vice president of development for the Middle East & Africa at the world's largest hotel group, shares insights on Marriott's expansion plans on the continent, including into the safari or game lodges space. Podcast series on Moneyweb

In this week's episode of Good Morning Hospitality Hotels Edition with Sarah Dandashy and Steve Turk, we unpack the surprising shift toward shoebox-sized luxury suites, Hyatt's fresh upscale brand launch, and Marriott International's push into the $100-a-night market. On the travel front, the crew covers U.S. airport tech upgrades, Southwest Airlines' big leap into global skies via Fiji Airways, and Apple's game-changing travel updates, including a digital passport and live translation tools. From design efficiency to tech-driven hospitality, this episode highlights the industry's evolving playbook for meeting modern traveler expectations. ---- ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Good Morning Hospitality⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ is part of the ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Hospitality.FM⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Multi-Media Network and is a Hospitality.FM Original The hospitality industry is constantly growing, changing, and innovating! This podcast brings you the top news and topics from industry experts across different hospitality fields. Good Morning Hospitality publishes three thirty-minute weekly episodes: every Monday and Wednesday at 7 a.m. PST / 10 a.m. EST and every Tuesday at 8 a.m. CET for our European and UK-focused content. Make sure to tune in during our live show on our ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠LinkedIn page⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ or ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠YouTube⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ every week and join the conversation live! Explore everything Good Morning Hospitality has to offer: • Well & Good Morning Coffee: Enjoy our signature roast—⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠order here!⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ • Retreats: Join us at one of our exclusive retreats—learn more and register your interest ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠here!⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ • Episodes & More: Find all episodes and additional info at ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠GoodMorningHospitality.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Thank you to all of the Hospitality.FM Partners that help make this show possible. If you have any press you want to be covered during the show, email us at ⁠⁠⁠⁠goodmorning@hospitality.fm Learn more about your ad choices. Visit megaphone.fm/adchoices

ABOUT JAIME SCHWARZ:BIO: Jaime Schwarz is an award-winning copywriter and creative director, having worked with over 100 brands at NYC agencies before starting his entrepreneurial journey.In 2017 he authored the world's first NFT-focused patent and launched BrandTherapy.coach, a product market fit-focused consultancy built on the technique of letting the brand speak for itself. After co-founding seven startups and consulting for dozens more, in 2022, Jaime pivoted into the web3 world by using AI to literally teach brands to speak for themselves and co-founding The TeamFlow.Institute using team intelligence to maximize the momentum of decentralized teams to create the Company Betterment Industry. He also co-founded ParallelWorlds.us and positioned it as the world's first spatial transformation company. Since then, once his patent was granted, he has been building MRKD as an IP-founded venture focused on empowering the IP economy through co-creationism. He serves on the board of Wayfinders on the Hudson, is an advisor to XRSI.org, and lives in Hastings on Hudson with his wife and two boys.Jaime's LinkedIn Profile: linkedin.com/in/jaimeschwarzWebsites:brandtherapy.coach (Company)jaimeschwarz.com (Portfolio)calendly.com/getbrandtherapy/30min (Other)Email: jaimeschwarz@gmail.comSHOW INTROWelcome to the NXTLVL Experience Design podcast EPISODE 79 … and my conversation with Jaime Schwarz an award-winning copywriter and creative director, founder of Brand Therapy and a number of other ventures.On the podcast our dynamic dialogues based on our acronym DATA - design, architecture, technology, and the arts crosses over disciplines but maintains a common thread of people who are passionate about the world we live in and human's influence on it, the ways we craft the built environment to maximize human experience, increasing our understanding of human behavior and searching for the New Possible.    he NXTLVL Experience Design podcast is presented by VMSD Magazine part of the Smartwork Media family of brands.VMSD brings us, in the brand experience world, the International Retail Design Conference. The IRDC is one of the best retail design conferences that there is bringing together the world of retailers, brands and experience place makers every year for two days of engaging conversations and pushing the discourse forward on what makes retailing relevant. You will find the archive of the NXTLVL Experience Design podcast on VMSD.com.Thanks also goes to Shop Association the only global retail trade association dedicated to elevating the in-store experience. SHOP Association represents companies and affiliates from 25 countries and brings value to their members through research, networking, education, events and awards. Check then out on SHOPAssociation.orgJaime Schwarz spent years work in the fast-paced world of New York advertising agencies where he came to deeply understand brands. Since then, his entrepreneurial journey has led to patent awards, and a few business ventures that truly bring things to the NXTLVL. We'll get to all of that in a moment but first though, a few thoughts…                 *                                  *                                  *OK so where to start on this one...You know… I try to lead teams by being authentic and transparent. Candid when it matters to get to the heart of the matter and circumspect when sharing the whole story it might not be appropriate. But thinking about my interview with Jamie Schwarz makes me sit back in my chair and consider what I think I know.I think I know a little about a lot and I say that not lacking humility, but I've been always compulsively curious about stuff. All kinds of stuff.I like to know why things work the way they work, how people got to the places they got to in their careers, how history unfolds and the story of culture is our told and retold. And all sorts of other stuff. I like reading about quantum physics but will confess I still get confused about how traveling at the speed of light and coming back to your origin will mean that you come back years in the future while the passage of time for you may only be a few moments. I loved the movie interstellar. I don't know things like that just sort of confused me, but they fascinate me nevertheless.I digress.I think I probably know a little bit about enough and in some cases it just might be that I know enough to be dangerous as the saying goes. One of the motivations to doing the podcast is that I get to speak to lots people who are just way smarter and tuned in than me…and I generally add here that the bar is actually set pretty low because there are so many really smart people in the world.I like studying about the things that I try to engage in conversations about. I'll read books, watch hours of online content – presentations, speeches and interviews. I'll dig up articles and make sure that I show up ready to go for a conversation.Early on in the podcast series I had someone thank me for showing up well prepared. I just sort of thought that that was my responsibility to make sure that if someone was offering their time to have a discussion that I would have done my necessary background preparation to make it worth their while. Some interviews I sort of set as stretch goals - people who I want to talk to because they have deep insight on areas that I am interested in but in which I may not have more than an intermediate or novice education. My wife, a veteran of print and television journalism, a multi-book author, strong advocate of radical listening and who also has the uncanny ability to see way beyond the immediate conversation would always say to me that when in discussion you need to leave the interview questioning whether you know more about the person at the close of the conversation than you did when it started. That's an interesting starting point when entering a conversation because it sets the basic premise for who's doing the talking - how much listening is going on and how you listen not to simply add your own opinions, solve the problem or give advice, but to dig deeper in your understanding, resulting in better attunement.I will confess that sometimes I am fully aware that my enthusiasm for subject matter leads to jumping in, offering personal experiences and contributing ideas. Conversations can chase multiple ideas, but I also think that's a result of what I consider as associative thinking - one idea connects to another and sets off a cascade of related or interdependent subjects. And then a whole array of rabbit holes lay before us. Each one leading to a delightful journey. Oh now which one to choose – why not all – let's go!I have come to use these introductions to podcast interviews as replacements of a sort for a blog I used to write for VMSD magazine called “Brain Food.” I take the time to consider what the conversation with my guest is about and set to musing on ideas that emerged in the conversation. Some of them are personal, stories that resonate deeply with personal or professional experiences. Others are thought bubbles that I offer up for further investigation. I think that most of this episode is like thought bubbles. It covers the nature of branding and relationships with consumers, trust in marketing and storytelling, NFTs and creating derivative works and related IP legal issues, Web 3.0, Deconstructivism, co-creation in a digital mediated world, Ai and collective intelligence, the pace of change, art and digital twinning and the inherent value of co-creative works, quantum computers and hacking bitcoin, object permanence in the digital space… and, and, and you get the idea. There is so much here that you might say it lacks focus, but I think it actually offers up the idea of complexity in our fast-paced digitally mediated world where interdependencies reign, everything is connected to everything in one multi-dimensional system and to what end it is sweeping us along. We can come to these various rabbit holes of conversation because Jaime Schwarzis an award-winning copywriter and creative director, having worked with over 100 brands at NYC agencies before starting his entrepreneurial journey.In 2017 he authored the world's first NFT-focused patent and launched BrandTherapy.coach, a “product market fit-focused” consultancy (about which he speaks in our talk) that is built on the technique of letting the brand speak for itself. After co-founding seven startups and consulting for dozens more, in 2022, Jaime pivoted into the web3 world by using AI to literally teach brands to speak for themselves and co-founding The TeamFlow.Institute using team intelligence to maximize the momentum of decentralized teams to create the Company Betterment Industry. He also co-founded ParallelWorlds.us and positioned it as the world's first spatial transformation company. Since then, once his patent was granted, he has been building MRKD as an IP-founded venture focused on empowering the IP economy through co-creationism. I could have prompted Jaime with any of these subjects and just sat back and taken it all in.ABOUT DAVID KEPRON:LinkedIn Profile: linkedin.com/in/david-kepron-9a1582bWebsites:  https://www.davidkepron.com    (personal website)vmsd.com/taxonomy/term/8645  (Blog)Email: david.kepron@NXTLVLexperiencedesign.comPersonal Instagram: https://www.instagram.com/davidkepron/NXTLVL Instagram: https://www.instagram.com/nxtlvl_experience_design/Bio:David Kepron is a multifaceted creative professional with a deep curiosity to understand ‘why', ‘what's now' and ‘what's next'. He brings together his background as an architect, artist, educator, author, podcast host and builder to the making of meaningful and empathically-focused, community-centric customer connections at brand experience places around the globe. David is a former VP - Global Design Strategies at Marriott International. While at Marriott, his focus was on the creation of compelling customer experiences within Marriott's “Premium Distinctive” segment which included: Westin, Renaissance, Le Meridien, Autograph Collection, Tribute Portfolio, Design Hotels and Gaylord hotels. In 2020 Kepron founded NXTLVL Experience Design, a strategy and design consultancy, where he combines his multidisciplinary approach to the creation of relevant brand engagements with his passion for social and cultural anthropology, neuroscience and emerging digital technologies. As a frequently requested international speaker at corporate events and international conferences focusing on CX, digital transformation, retail, hospitality, emerging technology, David shares his expertise on subjects ranging from consumer behaviors and trends, brain science and buying behavior, store design and visual merchandising, hotel design and strategy as well as creativity and innovation. In his talks, David shares visionary ideas on how brand strategy, brain science and emerging technologies are changing guest expectations about relationships they want to have with brands and how companies can remain relevant in a digitally enabled marketplace. David currently shares his experience and insight on various industry boards including: VMSD magazine's Editorial Advisory Board, the Interactive Customer Experience Association, Sign Research Foundation's Program Committee as well as the Center For Retail Transformation at George Mason University.He has held teaching positions at New York's Fashion Institute of Technology (F.I.T.), the Department of Architecture & Interior Design of Drexel University in Philadelphia, the Laboratory Institute of Merchandising (L.I.M.) in New York, the International Academy of Merchandising and Design in Montreal and he served as the Director of the Visual Merchandising Department at LaSalle International Fashion School (L.I.F.S.) in Singapore.  In 2014 Kepron published his first book titled: “Retail (r)Evolution: Why Creating Right-Brain Stores Will Shape the Future of Shopping in a Digitally Driven World” and he is currently working on his second book to be published soon. David also writes a popular blog called “Brain Food” which is published monthly on vmsd.com.  The next level experience design podcast is presented by VMSD magazine and Smartwork Media. It is hosted and executive produced by David Kepron. Our original music and audio production by Kano Sound. The content of this podcast is copywrite to David Kepron and NXTLVL Experience Design. Any publication or rebroadcast of the content is prohibited without the expressed written consent of David Kepron and NXTLVL Experience Design.Make sure to tune in for more NXTLVL “Dialogues on DATA: Design Architecture Technology and the Arts” wherever you find your favorite podcasts and make sure to visit vmsd.com and look for the tab for the NXTLVL Experience Design podcast there too.

What's really happening with new hotel construction in today's unpredictable climate? #NoVacancyNews sat down with Mark Laport, CEO of Concord Hospitality Enterprises, during NYU IHIF this week to discuss: •

Marriott International President and CEO Anthony Capuano discusses how consumers are approaching business and leisure travel in the US. He is joined by Bloomberg's Tom Keene and David Gura.See omnystudio.com/listener for privacy information.

Dr. Laura welcomes Mike Horne PhD, author of The People Dividend and an executive and organization development coach, to the show to talk about his book and why he's drawn to making people and organizations better versions of who and what they currently are. Mike began his career in labour management relations, which led him into the world of learning and development. Mike's driving question has always been about how he could live out his humanistic values and help people. As he says “I'm not afraid to be called a helper.”Mike and Dr. Laura discuss organizational culture, remote and hybrid work, and the impact of helping professions. Mike describes his book, The People Dividend, as being about humanistic values as a way of creating engagement. The words he says are the most important are dignity, kindness, and respect. Dr. Laura learns how Mike guides people through growth, the impact his book is having, and how leaders can unlock the potential in people and find the best talent for the job.“I'm working on a very big project right now on Civility in an organization for a very large health care system. And I think it's just another way that we're talking about differences in the workplace. There's all kinds of backlash around diversity, equity and inclusion. It's very difficult for me to understand that, given that we have enough research that tells us that diverse teams understanding diverse customers helps you make money.” Mike Horne, Ph.D.About Mike Horne, Ph.D.:Mike Horne, Ph. D., is a highly experienced global corporate human resources and organization development leader, distinguished executive coach, best-selling author, and sought-after speaker. He is dedicated to empowering aspiring leaders, executives, and teams to navigate transitions, excel in new roles, and increase their effectiveness and influence. He hosts The People Dividend Podcast, which ranks in the top 10% of all podcasts globally.Previously, for nearly three decades, Dr. Horne held pivotal human resources and organization development roles, including the Head of Human Resources for Gilead Sciences' Research Division, Global Leader of Talent and Development for Brocade, and Head of Organization Development for Genentech. Before these positions, he served 15 years in human resources leadership roles for Nortel Networks, Marriott International, Towers Watson, and NLRB. He is the chairperson for the graduate Human Resources and Leadership Studies programs at Golden Gate University in San Francisco.In November 2024, Dr. Horne released The People Dividend: Leadership Strategies for Unlocking Employee Potential, which outlines the “people dividend” philosophy and identifies key areas for investment, such as building trust, encouraging motivation, ensuring open communication, retaining employees, making better decisions, and enhancing the organization's reputation. He is also the author of Integrity by Design: Working and Living Authentically, which calls readers to their higher purpose and to the aspiration to work and live authentically.Resources:Website: Mike-Horne.comLinkedInInstagramYoutubePodcast: The People Dividend Podcast“The People Dividend” by Mike HorneThe Immunity to Change method by Robert Kegan and Lisa Lahey“The Science of Change” by Richard E. Boyatzis“supercommunicators” by Charles DuhiggLearn more about Dr. Laura on her website: https://drlaura.liveFor more resources, look into Dr. Laura's organizations: Canada Career CounsellingSynthesis Psychology

The U.S. House of Representatives passed President Trump's tax bill, which includes major aviation funding but faces challenges in the Senate due to cuts to Medicaid and the debt limit. Secretary of State Marco Rubio announced efforts to reduce the visa processing backlog using embassy overtime and AI, in preparation for upcoming major sporting events like the FIFA World Cup. Marriott International revealed India as the launch location for its new Series by Marriott brand, highlighting the country's rising significance in its global strategy. House Passes Trump's 'Big, Beautiful Bill': Here's How It Impacts Aviation Rubio Explores 'Double Shifts' and AI to Clear World Cup Visa Backlog Marriott's New Brand Is Called Series by Marriott, and It's Coming to India First Connect with Skift LinkedIn: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.linkedin.com/company/skift/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ WhatsApp: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://whatsapp.com/channel/0029VaAL375LikgIXmNPYQ0L/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Facebook: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://facebook.com/skiftnews⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Instagram: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.instagram.com/skiftnews/⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Threads: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.threads.net/@skiftnews⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Bluesky: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://bsky.app/profile/skiftnews.bsky.social⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ X: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://twitter.com/skift⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ Subscribe to ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠@SkiftNews⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ and never miss an update from the travel industry.

ABOUT CLAIRE CODER:BIO: Claire Coder (Forbes 30under30) is a 28-year-old Thiel Fellow and founder and CEO of Aunt Flow. On a mission to make the world better for people with periods, Aunt Flow stocks public bathrooms with freely accessible tampons and pads. Through Claire's leadership, Aunt Flow launched patented tampon & pad dispensers in 60k+ bathrooms and raised $17m+ in venture capital. Coder launched her first company at age 16, designed a bag for Vera Bradley that sold out in 24 hours, and has her own line of GIFs. After getting her period in public without the supplies she needed, at 18 years old, Claire dedicated her life to developing a solution to ensure businesses and schools can sustainably provide quality period products for free in public bathrooms. Since 2016, Aunt Flow has worked with thousands of businesses and schools, including organizations like Google, Princeton University, Netflix, and 30+ professional sports stadiums, to offer freely accessible period product dispensers, filled with organic cotton tampons and pads. Aunt Flow has donated over 7 million organic cotton tampons and pads to menstruators in need since 2021. Claire's ultimate goal in life is for any menstruator to walk into any bathroom and never need to worry if they start their period, because Aunt Flow period products are freely available!Claire's story has been featured in TeenVogue, Forbes, Fortune, and she starred in TLC's Girl Starter Season 1. Claire speaks regularly surrounding her advocacy work, starting a social enterprise and journey as a female founder. For more information, please visit LinkedIn Profile: https://www.linkedin.com/in/clairecoder/ Websites:clairecoder.com (Personal)goauntflow.com (Company)SHOW INTROWelcome to the NXTLVL Experience Design podcast.EPISODE 78 … and my conversation with Claire Coder the Founder and CEO of Aunt Flow. On the podcast our dynamic dialogues based on our acronym DATA - design, architecture, technology, and the arts crosses over disciplines but maintains a common thread of people who are passionate about the world we live in and human's influence on it, the ways we craft the built environment to maximize human experience, increasing our understanding of human behavior and searching for the New Possible.    The NXTLVL Experience Design podcast is presented by VMSD Magazine part of the Smartwork Media family of brands.VMSD brings us, in the brand experience world, the International Retail Design Conference. The IRDC is one of the best retail design conferences that there is bringing together the world of retailers, brands and experience place makers every year for two days of engaging conversations and pushing the discourse forward on what makes retailing relevant. You will find the archive of the NXTLVL Experience Design podcast on VMSD.com.Thanks also goes to Shop Association the only global retail trade association dedicated to elevating the in-store experience. SHOP Association represents companies and affiliates from 25 countries and brings value to their members through research, networking, education, events and awards. Check then out on SHOPAssociation.orgWhen Claire Coder was 18 years old she was at an event and she used a public restroom. While there, she discovered that she had unexpectedly started her period. And… she didn't have a quarter. Why she would have needed a quarter and what happened as a result of not having one is the subject of an exceptional entrepreneurial trajectory that has changed woman's public bathrooms around the country.We'll get to all of that in a moment but first though, a few thoughts…                 *                                  *                                  *What if you had an amazing idea that you knew was a no-brainer, an idea that provided something deeply necessary, but it seemed that everyone had overlooked it.What if you had a moment of insight from a personal experience that chartered out a clear path for providing a product and service that seemed to satisfy the deeply under met needs of more than 50% of the population?And what if when you took this moment of clear mental insight to a group of venture capitalists explaining that this was not just an idea that would not only satisfy a certain customer need but that could be an extraordinarily profitable business operation but when you asked for their involvement, they simply said… “NO”.And what if you heard “NO” 86 times when trying to get people interested in supporting your idea. Would you give up? Would you have already given up after the 1st or 10th or 50th “NO”? And what if you happened to be an 18-year-old young woman with this vision and enthusiasm and the subject of your VC pitches dealt with menstruation and woman's public bathrooms... How far do you think that would have gotten you?I could focus in on this intro by talking about the thing that we don't talk about, at least as a guy I can't imagine me and my guy friends would have ever talked about…as a teen, young man or frankly even today.Which is to say… women and monthly periods. I could focus in on this somewhat taboo subject of a naturally occurring bodily function that we somehow sweep under the social discourse carpet, despite that more than 50% of the population has one every single month. Or I could talk about the strange discomfort that comes up because somehow, we've made this discussion something to be ashamed about or talked only about between mothers and grandmothers and their daughters. The strange irony here is that the other 49.53% of the North American population will end up living with, perhaps marrying and having children with the 50+ percent of the population who has their period every single month and yet, we'd prefer not to talk about it…But, if I did focus on those subjects, which by the way are not unimportant to talk about, it would potential we derail another story about a passion for entrepreneurship and the overwhelming need to address the needs of a population who are wholly unserved.It takes a lot of guts to be an entrepreneur. Being an entrepreneur is not easy. In fact, there are a lot of people who would say you'd simply have a few screws loose to actually want to be an entrepreneur.It's highly risky and you carry an extraordinary amount of responsibility. Everything from fundraising and decision-making, planning operations, accepting both successes and failures.When the entire enterprise is your baby, and relies on you as the key driver of the big idea, it can be incredibly emotionally taxing. The working hours can be extraordinary too. If we think that an average work week is neatly packed into 40 hours, an entrepreneur may end up spending twice or maybe even three times that amount in trying to get their business off the ground...and there's constant pressure to keep on pushing forward. One success does not necessarily guarantee the next and so there's this cycle of continuing to push and to make forward strides create product extensions and to expand the brand footprint that is unrelenting. This is especially true if folks have lent you money to get your big idea off the ground.There's also a great degree of isolation that can emerge on the entrepreneurial path. You, and often you alone, are focused on birthing your brainchild, developing it and bringing it to market. This ‘child rearing', if you will, often happens in times of extraordinary uncertainty and ambiguity. In the current state of the world we live in today, ambiguity is the name of the game. What with the pace of change exponentially increasing, government shifting the rules of the game with tariffs and regulations, funding cuts and banning more that 250 words that according to PEN AMERICA are no longer considered acceptable including:advocacy, abortion, all-inclusive, biologically female, community equity, DEI, female, inclusive, sex, sexuality, vulnerable populations, and woman or women, just to name a few. So if your big idea is squarely focused on women, menstruation and period products, I would imagine it's tricky.So, this means that you have to be built for understanding the pace of change the ability to flex and move and be resilient when things don't happen to go your way. Like for example if you are launching a new product line and a COVID pandemic hits that effectively shuts your business down.You could stop and pack up shop and be done or you could be resilient and change direction asking ‘what do people need right now?, and turn what you thought was going to be a business into a completely different thing that was not at all what you had planned in the 1st place.As an entrepreneur, you also have to wear many hats. You are at the same time the company owner, marketing and sales rep. You're dealing with HR issues, product design and materials sourcing and assortment planning.You're often doing customer service and trying to keep them satisfied while dealing with shipments that go missing or supply chains that get disrupted, because of say tariffs, for example, when your products were coming from out of the country and all of a sudden now they are more expensive than you had anticipated.And you have to be good, I mean really good, at dealing with rejection and failure.Most entrepreneurs face repeated setbacks, investor rejections, failed launches or people who just don't get what you're trying to deliver - or straight out don't like what you're trying to deliver - and reject your product and actively work against you to shut you down.Resilience and a sense of purpose when faced with strong headwinds is an absolutely essential feature of being an entrepreneur.You want to become an entrepreneur? Then you had better show up at the game with a load of mad skills so that you can weather the multiple impending storms.Now… don't get me wrong, it's not all doom and gloom. It's not all uphill struggles like Sisyphus pushing a rock up a hill only to have it roll back down again.Entrepreneurship can be incredibly rewarding. It can bring something that you are passionate about into the world. Maybe it's something that had never existed before. Maybe it satisfies the need that is self-evident but others just haven't seen it yet. But to play in the arena of entrepreneurship you need to be able to recover from failures and keep moving forward regardless of whatever the setbacks were.Because they are inevitable.No one skates happily through entrepreneurship and starting a company without stuff just going off the rails from time to time. And that requires an amazing amount of intrinsic motivation and drive. You've got to be able to get up every morning and go get it. And you've got to be able to get up and do it without anyone behind you saying ‘go team go” pushing you to do it every single day.You might need an accountability buddy. That would be good.  But in the absence of that person or group, you need to be able to be incredibly disciplined and willing to get back in the ring every day.You also have to have a certain level of risk tolerance. In fact, I would say you probably have to have a very high level of risk tolerance. No one in the entrepreneurial world makes it by being a wallflower; by being risk adverse and not wanting to step out into traffic and navigate all of the oncoming traffic.And while dancing your way through the crosswalk in oncoming traffic, you have to be pretty flexible and be willing to pivot in an oftentimes volatile environment. You also have to believe in your vision and have a well-crafted strategy to get you to the top of the mountain.Successful entrepreneurs can generally see a much bigger picture than other people. They see opportunities where others simply see closed doors and that often means when hearing “no” you don't implode like the Wicked Witch of the West when water was thrown on her, but you ask questions. Not just questions about ‘why?' but also ‘why not?'.You have to be conspicuously curious and have a compulsion to keep on asking questions, never being satisfied with the status quo.Your interpersonal skills also have to be incredibly well honed. You have to be good at networking, slapping backs, shaking hands and making people feel like they're the only people in the room who matter to you. You've got to be good at networking and pitching and you have to be an incredibly good leader which suggests that you have to be an effective communicator and be emotionally tapped in. Your EQ, as well as your IQ, has to be highly tuned.You have to carry a certain level of confidence without being arrogant.You have to believe in your ideas while staying open to feedback; weeding out what is good commentary and bad commentary.…what allows you to maintain a connection to your brand story and the products or services you believe need to be brought to market while at the same time always finding a balance between taking in what people say as constructive criticism and dismissing other commentary that doesn't seem to fit or takes you off track and away from your vision.And all of this brings us to the story of Claire Coder who at 18 years old goes into a public bathroom at an event and discovers she started her period.In an effort to have period products that met her in her moment of need, she goes to a dispenser on the wall and discovers that in order to get a tampon or pad she has to have quarter and who really carries quarters around in their pocket anymore?  At that moment Claire is faced with accepting the only option available which is to go to the free roll of toilet paper on the bathroom stall and create a makeshift tampon.At that moment Claire decides that if toilet paper and paper towel are offered at no cost in public bathrooms why should tampons and pads cost $0.25.? and why is it that the box on the wall, that has likely been there for decades and that may likely not work in any case, an acceptable solution?Claire Coder was selected as one of Forbes 30under30 and is the 28-year-old founder and CEO of Aunt Flow. On a mission to make the world better for people with periods, Aunt Flow stocks public bathrooms with freely accessible tampons and pads. Through Claire's leadership, Aunt Flow launched patented tampon & pad dispensers in 60k+ bathrooms, 150 universities, 600 schools, 28 Fortune 500 company's offices and raised $17m+ in venture capital.After getting her period in public without the supplies she needed, at 18 years old, Claire dedicated her life to developing a solution to ensure businesses and schools can sustainably provide quality period products for free in public bathrooms.Since 2016, Aunt Flow has worked with thousands of businesses and schools, including organizations like Google, Princeton University, Netflix, and 30+ professional sports stadiums, to offer freely accessible period product dispensers, filled with organic cotton tampons and pads. Aunt Flow has donated over 7 million organic cotton tampons and pads to menstruators in need since 2021. Claire's ultimate goal in life is for any menstruator to walk into any bathroom and never need to worry if they start their period, because Aunt Flow period products are freely available! Claire Coder was the opening keynote presenter at SHOP Marketplace 2025 and I caught up with her after her presentation to have a chat…ABOUT DAVID KEPRON:LinkedIn Profile: linkedin.com/in/david-kepron-9a1582bWebsites:  https://www.davidkepron.com    (personal website)vmsd.com/taxonomy/term/8645  (Blog)Email: david.kepron@NXTLVLexperiencedesign.comPersonal Instagram: https://www.instagram.com/davidkepron/NXTLVL Instagram: https://www.instagram.com/nxtlvl_experience_design/Bio:David Kepron is a multifaceted creative professional with a deep curiosity to understand ‘why', ‘what's now' and ‘what's next'. He brings together his background as an architect, artist, educator, author, podcast host and builder to the making of meaningful and empathically-focused, community-centric customer connections at brand experience places around the globe. David is a former VP - Global Design Strategies at Marriott International. While at Marriott, his focus was on the creation of compelling customer experiences within Marriott's “Premium Distinctive” segment which included: Westin, Renaissance, Le Meridien, Autograph Collection, Tribute Portfolio, Design Hotels and Gaylord hotels. In 2020 Kepron founded NXTLVL Experience Design, a strategy and design consultancy, where he combines his multidisciplinary approach to the creation of relevant brand engagements with his passion for social and cultural anthropology, neuroscience and emerging digital technologies. As a frequently requested international speaker at corporate events and international conferences focusing on CX, digital transformation, retail, hospitality, emerging technology, David shares his expertise on subjects ranging from consumer behaviors and trends, brain science and buying behavior, store design and visual merchandising, hotel design and strategy as well as creativity and innovation. In his talks, David shares visionary ideas on how brand strategy, brain science and emerging technologies are changing guest expectations about relationships they want to have with brands and how companies can remain relevant in a digitally enabled marketplace. David currently shares his experience and insight on various industry boards including: VMSD magazine's Editorial Advisory Board, the Interactive Customer Experience Association, Sign Research Foundation's Program Committee as well as the Center For Retail Transformation at George Mason University.He has held teaching positions at New York's Fashion Institute of Technology (F.I.T.), the Department of Architecture & Interior Design of Drexel University in Philadelphia, the Laboratory Institute of Merchandising (L.I.M.) in New York, the International Academy of Merchandising and Design in Montreal and he served as the Director of the Visual Merchandising Department at LaSalle International Fashion School (L.I.F.S.) in Singapore.  In 2014 Kepron published his first book titled: “Retail (r)Evolution: Why Creating Right-Brain Stores Will Shape the Future of Shopping in a Digitally Driven World” and he is currently working on his second book to be published soon. David also writes a popular blog called “Brain Food” which is published monthly on vmsd.com.  The next level experience design podcast is presented by VMSD magazine and Smartwork Media. It is hosted and executive produced by David Kepron. Our original music and audio production by Kano Sound. The content of this podcast is copywrite to David Kepron and NXTLVL Experience Design. Any publication or rebroadcast of the content is prohibited without the expressed written consent of David Kepron and NXTLVL Experience Design.Make sure to tune in for more NXTLVL “Dialogues on DATA: Design Architecture Technology and the Arts” wherever you find your favorite podcasts and make sure to visit vmsd.com and look for the tab for the NXTLVL Experience Design podcast there too.

In this episode of The SaaS CFO Podcast, I'm joined by Anna Berger, founder and CEO of Trayd—a game-changing construction payroll and compliance software. Anna shares how her career in marketing and personal roots in the construction industry inspired her to tackle the toughest back-office challenges specialty contractors face, from HR and scheduling to payroll and compliance. We dive into Anna's journey from working at top ad agencies and Marriott International to becoming a two-time founder and YC alum. She opens up about the challenges and wins of building Trayd, raising $4.5 million in seed funding, and the importance of customer retention and consistent branding in SaaS growth. If you're passionate about SaaS, vertical solutions, or just love a good founder story, you won't want to miss this conversation. Tune in to learn how Anna and her team are streamlining complex operations for contractors and driving rapid growth in an industry that's overdue for innovation! Show Notes: 00:00 Diverse Founder Background Advantage 03:31 Unified Construction Software Solution 06:38 Family-Driven Construction Insight 10:56 Startup Fundraising Journey 14:39 CEO Focus: Retention and Growth Metrics 16:37 "Dogfooding to Improve Customer Experience" Links: SaaS Fundraising Stories: https://www.thesaasnews.com/news/trayd-raises-4-5-million-in-seed-round Anna Berger's LinkedIn: https://www.linkedin.com/in/annajberger/ Trayd's LinkedIn: https://www.linkedin.com/company/traydinc/ Trayd's Website: https://www.buildtrayd.com/ To learn more about Ben check out the links below: Subscribe to Ben's daily metrics newsletter: https://saasmetricsschool.beehiiv.com/subscribe Subscribe to Ben's SaaS newsletter: https://mailchi.mp/df1db6bf8bca/the-saas-cfo-sign-up-landing-page SaaS Metrics courses here: https://www.thesaasacademy.com/ Join Ben's SaaS community here: https://www.thesaasacademy.com/offers/ivNjwYDx/checkout Follow Ben on LinkedIn: https://www.linkedin.com/in/benrmurray

Zach Mercurio is a researcher, author, and speaker specializing in leadership, mattering, and meaningful work. He is the author of the books The Invisible Leader and The Power of Mattering, and some of his clients include the U.S. Army, J.P. Morgan Chase, Delta Airlines, Marriott International, The Government of Canada, and The National Park Service. Zach also serves as one of Simon Sinek's “Optimist Instructors,” teaching a course with Simon on how leaders can show everyone how they matter. Zach earned a Ph.D. in organizational learning, performance, and change from Colorado State University, where he now serves as a Senior Honorary Fellow in the Center for Meaning and Purpose. In this episode we discuss the following: To show people they matter we can ask them, “When you feel that you matter to me, what am I doing?” And then do more of those things. We can show people they matter by providing evidence (e.g., pictures) of how their work benefits others. We can show people we need them by pointing out what wouldn't get done without them. Just because something is common sense, doesn't mean it's common practice. But by taking simple steps to notice and affirm people, even scheduling our good intentions, we can help people know that they matter and close the knowing / doing gap.   Connect on Social Media: X: https://twitter.com/nate_meikle LinkedIn: https://www.linkedin.com/in/natemeikle/ Instagram: https://www.instagram.com/nate_meikle/ Youtube: https://www.youtube.com/@nate.meikle

Marriott International plans to acquire CitizenM to expand its select-service and lifestyle hotel portfolio, expecting the deal to boost its 2025 net room growth and generate $30 million in annual fees. Expedia Group is laying off about 3% of its workforce, mainly in the product, technology, and finance teams, as part of a broader restructuring effort that began with its marketing team in March. Meanwhile, a rare atmospheric event triggered a major power outage across Spain and Portugal, severely disrupting travel and prompting emergency measures. Marriott to Buy CitizenM for $355 Million Expedia Restructures Product and Tech Teams, Will Lay Off 3% of Workforce Blackouts Across Spain and Portugal Hit Travel Connect with Skift LinkedIn: ⁠https://www.linkedin.com/company/skift/⁠ WhatsApp: ⁠https://whatsapp.com/channel/0029VaAL375LikgIXmNPYQ0L/⁠ Facebook: ⁠https://facebook.com/skiftnews⁠ Instagram: ⁠https://www.instagram.com/skiftnews/⁠ Threads: ⁠https://www.threads.net/@skiftnews⁠ Bluesky: ⁠https://bsky.app/profile/skiftnews.bsky.social⁠ X: ⁠https://twitter.com/skift⁠ Subscribe to ⁠@SkiftNews⁠ and never miss an update from the travel industry.

Why stay at a hotel when you can live in one with loyalty perks? Last week during AAHOA's hashtag#AAHOACON25, I spoke with Bhavin Patel of Spark GHC to explore a bold new concept: Project Scarlet, where branded residences meet boutique hospitality.

This week, Sarah Nan DuPre and Leo Walton dive into what's driving a 24% boost in Easter travel bookings across Europe, with Italy and Greece leading thanks to warm weather and Jubilee-year demand. They discuss new EU regulations forcing cruise ships to pay for carbon emissions and what that means for over-tourism. The episode also covers Sonder Inc.'s financial struggles, its integration with Marriott International, and whether it can live up to guest expectations. Plus, how changing climates may be shifting peak travel seasons across Europe. ---- Good Morning Hospitality is part of the Hospitality.FM Multi-Media Network and is a Hospitality.FM Original The hospitality industry is constantly growing, changing, and innovating! This podcast brings you the top news and topics from industry experts across different hospitality fields. Good Morning Hospitality publishes three thirty-minute weekly episodes: every Monday and Wednesday at 7 a.m. PST / 10 a.m. EST and every Tuesday at 8 a.m. CET for our European and UK-focused content. Make sure to tune in during our live show on our LinkedIn page or YouTube every week and join the conversation live! Explore everything Good Morning Hospitality has to offer: • Well & Good Morning Coffee: Enjoy our signature roast—order here! • Retreats: Join us at one of our exclusive retreats—learn more and register your interest here! • Episodes & More: Find all episodes and additional info at GoodMorningHospitality.com Thank you to all of the Hospitality.FM Partners that help make this show possible. If you have any press you want to be covered during the show, email us at goodmorning@hospitality.fm Learn more about your ad choices. Visit megaphone.fm/adchoices

#180 Podcast Episode SummaryEpisode Title: Work Hard. Care Even Harder. The John Harper BlueprintGuest: John Harper, Co-Founder & President, Global Hotel AdvisorsHost: Bart Berkey, Founder of Most People Don't, LLCIn this deeply personal and inspiring episode, Bart reconnects with longtime friend and hospitality icon John Harper—a man whose leadership legacy stretches from early Hyatt days to key executive roles at The Ritz-Carlton and Marriott International, and now, as co-founder of Global Hotel Advisors.The conversation dives into the heart of what makes a leader truly respected: humility, adaptability, emotional intelligence, and a relentless drive to serve others. John shares not only leadership tactics but life lessons—from his father's immigrant story to coaching soccer, mentoring teams, and making the leap from corporate to entrepreneurship with purpose.Be the person who clears off someone else's windshield.– A snowstorm story from the early Hyatt days becomes a defining example of unprompted kindness and servant leadership.Work hard. Care harder.– John's drive came from his father's example: hustle paired with the ability to “turn it off” and be present with family. It's about intensity matched with balance.Great leaders adapt to their team—not just expect the team to adapt to them.– Success comes from meeting people where they are and building trust, not commanding compliance.Leadership is earned, not assigned.– Titles don't make people follow you. Trust, protection, and empowerment do.Operational excellence requires curiosity.– John's secret to growing was listening deeply—even in meetings where his own role wasn't central. Every detail, even chillers and boiler redundancy, became useful knowledge later.Push for the piano.– A wild idea to put a pianist at the Reagan airport gate taught John the importance of creating moments of luxury—and of not giving up too soon on big ideas.Sometimes, the boldest career move is the personal one.– Leaving Marriott wasn't driven by dissatisfaction—it was about personal alignment, balance, and doing what he always dreamed of.Service excellence starts with culture.– No matter the building, brand, or design, it's the people who make the guest write the thank-you letter. Invest in them.“Most people don't take advantage of what's happening around them. But if you stay curious, if you observe, you can grow faster than you ever imagined.”More about https://globalhoteladvisors.comConnect with John Harper here: https://www.linkedin.com/in/john-harper-8571804/Additional stories about PEOPLE THAT DO... https://mostpeopledont.com

In this episode of HR Like a Boss, host John Bernatovicz is joined by leadership and HR expert Dr. Mike Horne, author of The People Dividend. Together, they explore the shifting role of human resources as a force for alignment and engagement in today's organizations. From executive conflict resolution to the challenges of promoting technical experts into leadership roles, Mike shares how organizations can thrive by embracing humanistic values and purpose-driven leadership. Whether you're in HR, OD, or executive leadership, this episode offers grounded wisdom for creating high-impact, people-centered workplaces.ABOUT MIKE HORNEMike Horne, Ph. D., is a highly experienced global corporate human resources and organization development leader, distinguished executive coach, best-selling author, and sought-after speaker. He is dedicated to empowering aspiring leaders, executives, and teams to navigate transitions, excel in new roles, and increase their effectiveness and influence. He hosts The People Dividend Podcast, which ranks in the top 10% of all podcasts globally. Previously, for nearly three decades, Dr. Horne held pivotal human resources and organization development roles, including the Head of Human Resources for Gilead Sciences' Research Division, Global Leader of Talent and Development for Brocade, and Head of Organization Development for Genentech. Before these positions, he served 15 years in human resources leadership roles for Nortel Networks, Marriott International, Towers Watson, and NLRB. He is the chairperson for the graduate Human Resources and Leadership Studies programs at Golden Gate University in San Francisco. In November 2024, Dr. Horne released The People Dividend: Leadership Strategies for Unlocking Employee Potential, which outlines the “people dividend” philosophy and identifies key areas for investment, such as building trust, encouraging motivation, ensuring open communication, retaining employees, making better decisions, and enhancing the organization's reputation. He is also the author of Integrity by Design: Working and Living Authentically, which calls readers to their higher purpose and to the aspiration to work and live authentically.

​In the case of McCrary v. Marriott International, Inc. (Case No. 1:24-cv-08054-MKV), the plaintiff has filed an opposition to Marriott's motion to dismiss the lawsuit. The plaintiff argues that the complaint sufficiently alleges that Marriott was complicit in facilitating human trafficking activities on its properties, thereby violating the Trafficking Victims Protection Act (TVPA). Specifically, the plaintiff contends that Marriott had knowledge, or should have had knowledge, of the trafficking occurring on its premises and failed to take appropriate action to prevent it.The opposition emphasizes that Marriott's alleged inaction contributed to the plaintiff's victimization and that the claims are adequately supported to withstand a motion to dismiss. The plaintiff asserts that Marriott's motion overlooks the detailed factual allegations presented, which, if proven, demonstrate Marriott's liability under the TVPA. Therefore, the plaintiff requests that the court deny Marriott's motion to dismiss and allow the case to proceed to discovery and trial.​to contact me:bobbycapucci@protonmail.comsource:gov.uscourts.nysd.630450.72.0_2.pdf

​In the case of McCrary v. Marriott International, Inc. (Case No. 1:24-cv-08054-MKV), the plaintiff has filed an opposition to Marriott's motion to dismiss the lawsuit. The plaintiff argues that the complaint sufficiently alleges that Marriott was complicit in facilitating human trafficking activities on its properties, thereby violating the Trafficking Victims Protection Act (TVPA). Specifically, the plaintiff contends that Marriott had knowledge, or should have had knowledge, of the trafficking occurring on its premises and failed to take appropriate action to prevent it.The opposition emphasizes that Marriott's alleged inaction contributed to the plaintiff's victimization and that the claims are adequately supported to withstand a motion to dismiss. The plaintiff asserts that Marriott's motion overlooks the detailed factual allegations presented, which, if proven, demonstrate Marriott's liability under the TVPA. Therefore, the plaintiff requests that the court deny Marriott's motion to dismiss and allow the case to proceed to discovery and trial.​to contact me:bobbycapucci@protonmail.comsource:gov.uscourts.nysd.630450.72.0_2.pdf

​In the case of McCrary v. Marriott International, Inc. (Case No. 1:24-cv-08054-MKV), the plaintiff has filed an opposition to Marriott's motion to dismiss the lawsuit. The plaintiff argues that the complaint sufficiently alleges that Marriott was complicit in facilitating human trafficking activities on its properties, thereby violating the Trafficking Victims Protection Act (TVPA). Specifically, the plaintiff contends that Marriott had knowledge, or should have had knowledge, of the trafficking occurring on its premises and failed to take appropriate action to prevent it.The opposition emphasizes that Marriott's alleged inaction contributed to the plaintiff's victimization and that the claims are adequately supported to withstand a motion to dismiss. The plaintiff asserts that Marriott's motion overlooks the detailed factual allegations presented, which, if proven, demonstrate Marriott's liability under the TVPA. Therefore, the plaintiff requests that the court deny Marriott's motion to dismiss and allow the case to proceed to discovery and trial.​to contact me:bobbycapucci@protonmail.comsource:gov.uscourts.nysd.630450.72.0_2.pdfBecome a supporter of this podcast: https://www.spreaker.com/podcast/the-epstein-chronicles--5003294/support.

​In the case of McCrary v. Marriott International, Inc. (Case No. 1:24-cv-08054-MKV), the plaintiff has filed an opposition to Marriott's motion to dismiss the lawsuit. The plaintiff argues that the complaint sufficiently alleges that Marriott was complicit in facilitating human trafficking activities on its properties, thereby violating the Trafficking Victims Protection Act (TVPA). Specifically, the plaintiff contends that Marriott had knowledge, or should have had knowledge, of the trafficking occurring on its premises and failed to take appropriate action to prevent it.The opposition emphasizes that Marriott's alleged inaction contributed to the plaintiff's victimization and that the claims are adequately supported to withstand a motion to dismiss. The plaintiff asserts that Marriott's motion overlooks the detailed factual allegations presented, which, if proven, demonstrate Marriott's liability under the TVPA. Therefore, the plaintiff requests that the court deny Marriott's motion to dismiss and allow the case to proceed to discovery and trial.​to contact me:bobbycapucci@protonmail.comsource:gov.uscourts.nysd.630450.72.0_2.pdfBecome a supporter of this podcast: https://www.spreaker.com/podcast/the-epstein-chronicles--5003294/support.

ABOUT CHARLES LEON:CHARLES' LINKEDIN PAGE: https://www.linkedin.com/in/chleon/COMPANY WEBSITE: charlesleon.uk CHARLES' BIO:Writer and Illustrator of Sketch Journals, including The Kew Sketch Journal. International Speaker and Trainer on the Creative Process and how Applied Innovation actually works. With more than 30 years experience in design, and an extensive knowledge of neuroscience and the working of the creative mind, I bring a wealth of knowledge and experience to helping Organisations and Individuals overcome Innovation Stagnation and achieve Creative Breakthrough.SHOW INTRO:Welcome to the NXTLVL Experience Design podcast.EPISODE 77… and my conversation with Charles Leon. On the podacast our dynamic dialogues based on our acronym DATA - design, architecture, technology, and the arts crosses over disciplines but maintains a common thread of people who are passionate about the world we live in and human's influence on it, the ways we craft the built environment to maximize human experience, increasing our understanding of human behavior and searching for the New Possible.    he NXTLVL Experience Design podcast is presented by VMSD Magazine part of the Smartwork Media family of brands.VMSD brings us, in the brand experience world, the International Retail Design Conference. The IRDC is one of the best retail design conferences that there is bringing together the world of retailers, brands and experience place makers every year for two days of engaging conversations and pushing the discourse forward on what makes retailing relevant. You will find the archive of the NXTLVL Experience Design podcast on VMSD.com.Thanks also goes to Shop Association the only global retail trade association dedicated to elevating the in-store experience. SHOP Association represents companies and affiliates from 25 countries and brings value to their members through research, networking, education, events and awards. Check then out on SHOPAssociation.org On this episode I connect with Charles Leon who has 30 years experience in design, and an extensive knowledge of neuroscience and the working of the creative mind.We'll get to all of that in a moment but first though, a few thoughts…                 *                                  *                                  *When I was nine years old my mom put me in a after school art program in a small little studio a few minutes walk from my school. Every Thursday afternoon, after my regular school classes were done, I would walk down the street, sit in an art studio and learn how to paint in oils. For the next 10 years this was a welcome change in my daily routine that became in some sense a safe place. A place where all the world's troubles or the typical challenges I was having as a teenager would disappear and I would spend a couple of hours focused on painting. My mom had recognized early on that I was pretty handy with a pencil and very interested in creative expression. She did her very best to make sure that I was continually engaged in creative processes whether it was doing Ukrainian Easter eggs or sketching and drawing or baking creative Christmas cookies.She was always there pushing the go button on creativity. As it turns out, she was actually a pretty good artist herself and later in her life she began doing decorative painting which she became exceptionally adept at and the house was full of wonderful pieces of her craftsmanship.My interest in art followed me through the first few years of high school and finally landing in a place where it was just time to decide where I was going to university and to which program I would go.My mom, recognized that I was firmly sitting on either side of the creative and scientific fence, 1 foot firmly in both worlds, and she suggested architecture since it seemed to combine both of my interests.While I was studying to be an architect I took every single drawing and painting course that I could possibly take, whether they were weekly freehand drawing studios or evening classes or sketching schools.These courses during my university years were a safe place there I had more confidence than in doing pretty much anything else.But it really wasn't until those years in university under the tutelage of a great art teacher Gerry Tondino that I really began to understand drawing and painting.It wasn't so much that I was learning technical aspects of drawing or painting but that I was more learning how to see rather than simply look at things.Gerry would say, ‘once you learn to see and draw what you actually se, rather than what ou think you see, the drawing takes care of itself.'I had deep respect for Gerry Tondino and I think I really finally learned how to deeply appreciate the world around me to see the color, texture and value relationships. To understand how objects exist within a context and it wasn't specifically the thing you   looking at but everything around it that helped to define its edge.In college I would continue to take afterschool watercolor courses thinking that it was more convenient than painting in oils since there was a technical challenge of oil painting taking much longer to dry.There was something about the immediacy of watercolor that I liked. You had to think fast and plan. Watercolor was the process of painting in the shade and shadows leaving the white of the paper as the light and highlights. In oils, or now acrylic which I use almost exclusively, you are starting from the dark tones and building in layers to bring out the light.In watercolor there was equally some unpredictability and a learned skill of being able to get certain effects like running a clean wash of graduated blue for a sky over a background or how some pigments we opaque and others transparent, or how colors would interact with each other as water spread across the paper.I was taking workshops once and the teacher said to me “well it's clear you can draw and you've got, you know, a good hand, but I guess the question really is what do you want to say with the work that you create”That was a whole different way of thinking that I'd never really spend time with prior to that moment. I painted and drew simply because it was fun.What did I want to say?...And so I began to think pretty significantly about what message I wanted to convey or rather what stories the things that I drew or painted I might want to share with other people.It was interesting when I began to study architecture and think about design of places and things that I was drawn to the same question about what the architecture meant and what stories it would hold over the years that people would use it.I was always fascinated with traveling and standing within old buildings and wondering what the people wore when they were visiting here hundreds of years ago.What would they talk about. What was the news of the day or the politics what secrets were being not told as people visited and who came and went from within a building's walls.As I moved along my career, thinking about the stories that buildings would hold, it's perhaps not surprising that I somehow serendipitously end up in the world of brand experience place making,that the places that I would create for retailers would be imbued with a brand narrative and that somehow the buildings, stores or hotels would need to be able to demonstrate that subplot about who the intended user was, what their story was and how the place was a physical expression of both the person and the brand.Another experience while an architecture school was with a visiting professor and while I don't remember the exact project we were working on, I do remember her saying a phrase including the word “hodological”Hodological refers to the study of pathways or connections. It's used in fields of neuroscience sometimes thinking about the pathway and connections between neurons and synapses how signals move from one place to the other how information is shared across brain functional areas – In psychology it talks about things like paths in a person's life space and in the world of philosophy it might be considered to take in things like the interconnection between ideas a pathway between thought exercises and where one thought leads to another and what conclusions we might draw from that that decision making treein terms of geography it's really is about actual paths, walking paths for example, connection paths between geographic locations thing like trade route pathsThe interesting thing about the word hodological is not just that all these years later I clearly recall that word but that it also seemed to me that the idea of ‘transition' - moving from one place to the other - was very much a part of experience - that we don't stand still in buildings or public squares or on streets, we move and as we move, we naturally have a different experience at every moment.Sure, there's a gestalt experience of being in Times Square for example but every time we take a step our perspectival view of the context around us ends up changing and every moment technically speaking is also new,We're are clearly taking in some constants in sensory input but our point of view within that context ends up changing.I love this idea of walking through space and experiencing it differently with every step. Every step is a different vantage point to learn something new to see something from a different angle. In a broader sense, my fascination with the nature of change totally aligns with the idea the early -learned term – hodological.Pathways of change. Change through experience or experience through change. We may think that buildings don't change, but they do, albeit in some cases slowly. And over their lifetime they may be experienced be multitudes each one leaving and taking away a story.Transitions are important. I might suggest that all the good stuff happens in the in betweenness of moments in time, places and things. Transitions are where learning lives.Transitions become important as experience makers. So, things like stairs become fascinating places for architectural study. It's not surprising that many of the great architects also spend time designing stairways so that transitions between floors were less about a practical matter of moving your body up to a different level, but could be seen as an opportunity to experience new things along the way. An experiential moment that requires the person's commitment, to willingly give them self over to the idea of change. Cities have memories and our bodies have memories of cities. Buildings have memories and our bodies have memories of buildings.I have expressed before that I believe that there's very much a ‘give and make' of experience - that we interact and share with the built environment around us and it affects us as well. We and the environments we spend time in are deeply connected and our experience lives within us, within our bodies, not just within our heads. Our experience of building leaves within us a body memory, a narrative residue of how we felt while in one place or another.If you look at buildings overtime and understand that they've been used for years, they too have held countless numbers of stories of people that used them. Where they came from. Where they would go back to. Maybe they were transitioning through for a moment. Maybe they were lost and ended up taking a wrong turn and discovering something new.Those stories of buildings are interesting because it gives a life to architecture beyond stone, steel and glass. And this is where my guest Charles Leon comes into the story. Charles is a writer and illustrator of Sketch Journals, including The Kew Sketch Journal. He is an international speaker and trainer on the Creative Process and how Applied Innovation actually works. With more than 30 years experience in design, and an extensive knowledge of neuroscience and the working of the creative mind, Charles brings a wealth of knowledge and experience to helping organizations and individuals overcome Innovation Stagnation to achieve Creative Breakthrough.During the COVID pandemic Charles had a challenge simply staying inside while all of us were held up in our homes for months. With sketchb  ook in hand, Charles saw London England as a hodological space – one to be experiences not in the scientific, objective and measurable sense of streets of a certain distance ad width, buildings of a certain height, pathways connecting purpose driven users or as seen from a 3d person sense but more in the Jean-Paul Satre sense aptly described in Satre's essay, "Sketch for a Theory of Emotions," where his city was to be experienced in a lived-existential subjective sense. One in which he would travel daily, which sketchbook in hand, not always sure about the destination but certain that the path would be one of discovery, connection, and collecting through drawing and painting the memories of the buildings he encountered along the way.The output of these wanderings yielded 5 volumes in drawings and paintings of learnings about the buildings, their architectural details as well as the stories they revealed from within their walls…                 *                                  *                                  *ABOUT DAVID KEPRON:LinkedIn Profile: linkedin.com/in/david-kepron-9a1582bWebsites:  https://www.davidkepron.com    (personal website)vmsd.com/taxonomy/term/8645  (Blog)Email: david.kepron@NXTLVLexperiencedesign.comPersonal Instagram: https://www.instagram.com/davidkepron/NXTLVL Instagram: https://www.instagram.com/nxtlvl_experience_design/Bio:David Kepron is a multifaceted creative professional with a deep curiosity to understand ‘why', ‘what's now' and ‘what's next'. He brings together his background as an architect, artist, educator, author, podcast host and builder to the making of meaningful and empathically-focused, community-centric customer connections at brand experience places around the globe. David is a former VP - Global Design Strategies at Marriott International. While at Marriott, his focus was on the creation of compelling customer experiences within Marriott's “Premium Distinctive” segment which included: Westin, Renaissance, Le Meridien, Autograph Collection, Tribute Portfolio, Design Hotels and Gaylord hotels. In 2020 Kepron founded NXTLVL Experience Design, a strategy and design consultancy, where he combines his multidisciplinary approach to the creation of relevant brand engagements with his passion for social and cultural anthropology, neuroscience and emerging digital technologies. As a frequently requested international speaker at corporate events and international conferences focusing on CX, digital transformation, retail, hospitality, emerging technology, David shares his expertise on subjects ranging from consumer behaviors and trends, brain science and buying behavior, store design and visual merchandising, hotel design and strategy as well as creativity and innovation. In his talks, David shares visionary ideas on how brand strategy, brain science and emerging technologies are changing guest expectations about relationships they want to have with brands and how companies can remain relevant in a digitally enabled marketplace. David currently shares his experience and insight on various industry boards including: VMSD magazine's Editorial Advisory Board, the Interactive Customer Experience Association, Sign Research Foundation's Program Committee as well as the Center For Retail Transformation at George Mason University.He has held teaching positions at New York's Fashion Institute of Technology (F.I.T.), the Department of Architecture & Interior Design of Drexel University in Philadelphia, the Laboratory Institute of Merchandising (L.I.M.) in New York, the International Academy of Merchandising and Design in Montreal and he served as the Director of the Visual Merchandising Department at LaSalle International Fashion School (L.I.F.S.) in Singapore.  In 2014 Kepron published his first book titled: “Retail (r)Evolution: Why Creating Right-Brain Stores Will Shape the Future of Shopping in a Digitally Driven World” and he is currently working on his second book to be published soon. David also writes a popular blog called “Brain Food” which is published monthly on vmsd.com.  The next level experience design podcast is presented by VMSD magazine and Smartwork Media. It is hosted and executive produced by David Kepron. Our original music and audio production by Kano Sound. The content of this podcast is copywrite to David Kepron and NXTLVL Experience Design. Any publication or rebroadcast of the content is prohibited without the expressed written consent of David Kepron and NXTLVL Experience Design.Make sure to tune in for more NXTLVL “Dialogues on DATA: Design Architecture Technology and the Arts” wherever you find your favorite podcasts and make sure to visit vmsd.com and look for the tab for the NXTLVL Experience Design podcast there too.

In the case McCrary v. Sean Combs, Marriott International, Inc., et al. (Civ. Action No. 24-cv-8054), Plaintiff Candice McCrary has filed a response to Marriott International, Inc.'s letter motion dated January 21, 2025. Marriott seeks permission to file a motion to dismiss McCrary's Complaint under Federal Rules of Civil Procedure 8(a) and 12(b)(6), arguing that the Complaint fails to state a claim upon which relief can be granted.In her response, McCrary contends that her Complaint sufficiently outlines the allegations against Marriott, providing adequate detail to meet the pleading standards required by Rule 8(a). She argues that the Complaint presents plausible claims for relief, thereby satisfying the criteria to withstand a motion to dismiss under Rule 12(b)(6). McCrary requests that the court deny Marriott's request for leave to file the motion to dismiss, asserting that the case should proceed to discovery and be evaluated on its merits.to contact me:bobbycapucci@protonmail.comsource:gov.uscourts.nysd.630450.39.0.pdf

"A lot of leaders do not like to share the truth, even when it hurts. But I found that it's most beneficial if you just let people know the honest truth, even if it hurts." - Roy Nassau Today's featured author is grandfather, husband, pro speaker, company culture workshop facilitator, retired Marriott International executive, and Chief PAFU Officer, Roy Nassau. Roy and I had a fun chat about his book, "PAFU People Are F*cked Up: How to Recognize and Address People's Annoying and irritating behaviors that make you say, "What the hell is wrong with you?" unmasking workplace irritations, and more!! Key Things You'll Learn: What inspired Roy's book and what to expect from it Three major leadership lessons learned from his time at Marriott International The importance of asking permission when giving feedback Roy's Site: https://pafunation.com/ Roy's Book: https://www.amazon.com/PAFU-People-Are-cked-irritating/dp/B09NHCD8M4/ref=tmm_pap_swatch_0?_encoding=UTF8&qid=1639356610&sr=1-6 The opening track is titled "Money Trees" by the magnanimous chill-hop master, Marcus D (@marcusd). Be sure to visit his site and support his craft. https://marcusd.net/ Please support today's podcast to keep this content coming! CashApp: $DomBrightmon Donate on PayPal: @DBrightmon Buy Me a Coffee: https://www.buymeacoffee.com/dombrightmon Get Going North T-Shirts, Stickers, and More: https://www.teepublic.com/stores/dom-brightmon You May Also Like… 44 - "How to Work With Jerks" by Eric Williamson (@TTS_Williamson): https://www.goingnorthpodcast.com/44-how-to-work-with-jerks-by-eric-williamson-tts_williamson/ #Bonus Host2Host Ep.– "Unleashing the Power of Respect" with Dr. Joseph Shrand (@Drjoeshrand): https://www.goingnorthpodcast.com/bonus-host2host-ep-unleashing-the-power-of-respect-with-dr-joseph-shrand-drjoeshrand/ Ep. 707 – "Leadership Insights From a Former FBI Master Spy Recruiter" with Robin Dreeke (@rdreeke): https://www.goingnorthpodcast.com/ep-707-leadership-insights-from-a-former-fbi-master-spy-recruiter-with-robin-dreeke-rdreeke/ Ep. 502 – "A Leadership Development Strategy To Bond And Unite" With Amy P. Kelly (@AmyPKelly): https://www.goingnorthpodcast.com/ep-502-a-leadership-development-strategy-to-bond-and-unite-with-amy-p-kelly-amypkelly/ Ep. 713 – "Down Set Lead!" with Rod Bourn: https://www.goingnorthpodcast.com/ep-713-down-set-lead-with-rod-bourn/ Ep. 571 – "A Powerful Culture Starts with You" with Dr. Shahrzad Nooravi (@shahrzadnooravi): https://www.goingnorthpodcast.com/ep-571-a-powerful-culture-starts-with-you-with-dr-shahrzad-nooravi-shahrzadnooravi/ Ep. 669 – "Save Your Asks" with Chris Tuff (@christuff): https://www.goingnorthpodcast.com/ep-669-save-your-asks-with-chris-tuff-christuff/ Ep. 411 – "Name That Mouse" with David Wood (@_focusceo): https://www.goingnorthpodcast.com/ep-411-name-that-mouse-with-david-wood-_focusceo/ 211 – "Tough Conversations" with David Wood (@_playforreal): https://www.goingnorthpodcast.com/211-tough-conversations-with-david-wood-_playforreal/ Ep. 663 – "Turn This Conversation Around" with Beth Wonson: https://www.goingnorthpodcast.com/ep-663-turn-this-conversation-around-with-beth-wonson/ Ep. 409 – "Kiss Your Dragons" with Shawn Nason (@manonfiresocial): https://www.goingnorthpodcast.com/ep-409-kiss-your-dragons-with-shawn-nason-manonfiresocial/ Ep. 405 – "Leadership Lessons From The Pub" with Dr. Irvine Nugent (@irvinenugent): https://www.goingnorthpodcast.com/ep-405-leadership-lessons-from-the-pub-with-dr-irvine-nugent-irvinenugent/ Ep. 685 – "How Inclusive Leaders Keep Their Employees Engaged & Productive" with Dea Irby (@deairby): https://www.goingnorthpodcast.com/ep-685-how-inclusive-leaders-keep-their-employees-engaged-productive-with-dea-irby-deairby/ Ep. 428 – "Hard Conversations" with Dr. Brad Johnson (@bjcommunicates): https://www.goingnorthpodcast.com/ep-428-hard-conversations-with-dr-brad-johnson-bjcommunicates/ Ep. 405 – "Leadership Lessons From The Pub" with Dr. Irvine Nugent (@irvinenugent): https://www.goingnorthpodcast.com/ep-405-leadership-lessons-from-the-pub-with-dr-irvine-nugent-irvinenugent/ Ep. 585 – "Ceasefire" with Chip Nightingale (@chipnightingale): https://www.goingnorthpodcast.com/ep-585-ceasefire-with-chip-nightingale-chipnightingale/ Ep. 632 – "The Career Toolkit" with Mark Herschberg (@CareerToolkitBk): https://www.goingnorthpodcast.com/ep-632-the-career-toolkit-with-mark-herschberg-careertoolkitbk/