Podcasts about Reputation Institute

In this episode, Máire is talking all things reputation with Niamh Boyle, founder and CEO of The Reputations Agency. Niamh is a seasoned expert with over two decades of experience in reputation management. When it comes to setting the standard in strategic communications, and media relations, The Reputations Agency sits right at the forefront, shaping and safeguarding the reputations of Ireland's biggest brands, guiding them through challenging times and helping them emerge stronger. The Reputations Agency are exclusive partners of the global Reputation Institute, publishing annual RepTrak Reports. In doing so Niamh has anchored the work of The Reputations Agency in world class reputation measurement, an asset unmatched in Ireland. The Agency's philosophy is that strong reputations drive successful businesses and successful businesses drive society - https://thereputationsagency.ie/reptrak/reports Talk to us LinkedIn – Dublin Chamber X - @dubcham Instagram - @dublin.chamber TikTok - @dublin.chamber This podcast is kindly sponsored by SSE Airtricity. SSE Airtricity empowers customers to switch to cleaner, greener energy and adopt green solutions to make your business more sustainable and help you on the road to net zero. Small steps can lead to the greatest change - to learn more about how SSE Airtricity can support your business on its sustainability journey visit sseairtricity.com

Learn More about Dan at:  www.danhesse.com  Dan Hesse currently serves as Chairman of Akamai Technologies (NASDAQ:AKAM) and as a board member of PNC Financial Services Group, Inc. (NYSE: PNC) where he chairs the Technology Committee.Dan served as President and CEO of Sprint Corporation from December 2007 to August 2014. Previously, Hesse was the Chairman and CEO of Embarq Corporation, Chairman, President and CEO of Terabeam Corporation, and he spent 23 years at AT&T, where from 1997 – 2000, he served as the President and CEO of AT&T Wireless Services, at the time the United States' largest wireless carrier.He received a BA from Notre Dame, an MBA from Cornell, and an MS from MIT where he was awarded the Brooks Thesis Prize.In addition to receiving Corporate Responsibility magazine's Lifetime Achievement Award, he has been named “Most Influential Person in Mobile Technology” by LAPTOP magazine (Steve Jobs was #2), Wireless Industry “Person of the Year” by RCR magazine, “Executive of the Year” by Wireless Business and Technology magazine, “CEO of the Year” by the National Eagle Leadership Institute, “Kansas City's Best CEO” in a readership poll by Ingram's Magazine, one of the five “Best Turnaround CEO's of All Time” by Fierce Wireless, one of “10 Inspirational Leaders who Turned Around Their Companies” by Entrepreneur magazine, and he has twice received Wireless Week magazine's Leadership Award. Glassdoor regularly named Hesse one of America's highest rated CEO's by employees. He serves on the National Board of Governors of the Boys & Girls Clubs of America and on the board of directors of the JUST Capital Foundation.The 2014 American Customer Satisfaction Index recognized Sprint as the most improved U.S. company in overall customer satisfaction, across all 43 industries, over the previous six years. During Dan's years at Sprint, the company was recognized 20 times by J.D. Power and Associates for excellence in customer service, and the Reputation Institute recognized Sprint as the most improved company in overall corporate reputation among all of the 1,500 largest global public companies it evaluates. For his last two full calendar years as CEO, Sprint's Total Shareholder Return, assuming reinvested dividends, ranked #1 among all S&P 500 companies (Netflix was #2).Inducted into the Wireless History Foundation Hall of Fame in 2022.

In this episode, I travel virtually to Austin, Texas, to chat with Bonnie Caver, global communication professional, brand strategist and reputation architect. Bonnie is an award-winning communication professional, a certified strategic communication management professional, certified crisis manager, and one of few in the world to hold an advanced certification for reputation through the Reputation Institute. I'm sure you'll agree that Bonnie is an inspiration as a communication professional and is making an impact on the global arena. Her leadership as chair of the International Association of Business Communicators and her role on the board of the Global Alliance for Public Relations and Communication Management has given her the platform to influence and share her expertise in reputation and brand around the world. During our chat we explored Bonnie's illustrious career and the importance of purpose and ongoing transformation. She also shares some sage advice on growing your communication career. Support the show

Special Guest: Lindsay Uittenbogaard, Director, Mirror Mirror Lindsay Uittenbogaard's interest in Employee Communications led her to study the literature, take up various leadership positions in the field, and investigate ways to support a deeper level of shared understanding as relevant to performance. In response, she founded a data-driven approach called Mirror Mirror in 2016. An IABC-accredited Business Communicator, Lindsay studied Music, Journalism, and International Communication Management at postgraduate level, she is a certified member of the CIPD, the Reputation Institute, and is a published author in the Gower Handbook on Internal Communication. Research shows that more alignment between people in teams, about how they relate to the strategy and interact to deliver, improves effectiveness while reducing cost and risk. Alignment doesn't necessarily mean everyone has to think the same thing, or even agree with each other. Human alignment is when people with shared goals consider their options and commit to taking the best possible course of action together. This presents a huge area for opportunity for employee communication practitioners and their colleagues in related people & performance fields: empowering people at the local level to create a more meaningful shared understanding about their work to deliver together moves away from the all too common world of top-down / silo working, and moves towards relevant, effective and impactful strategy implementation. Join us as we discuss human alignment. Host: Jo Dodds

Para que serve ter boa fama?Falarem bem de nós?Ou, simplesmente, pensarem coisas boas da maneira como nos comportamos.A tudo isto se chamam “percepções”E normalmente são medidas através de inquéritos, de estudos de reputação.O convidado de hoje é Salvador da Cunha. Lidera a Lift Consulting. Uma agência de comunicação que aconselha os seus clientes sobre como se devem mostrar aos olhos do mundo.A agência Lift representa em Portugal o Reputation Institute. E desenvolve um centro de conhecimento chamado Rep.Circle.Onde a opinião pública e as lideranças refletem os que pensam das marcas e das empresas.Num mundo em que parecer é às vezes mais importante que ser, a regra pode ser desmentida no tópico da reputação.E além de medir é importante valorizar.Afinal quanto vale ter uma boa reputação?Fazer o bem paga o preço.E no capítulo da reputação essa moeda tem um valor alto.Da próxima vez em que pensarem em alguém ou em alguma organização pensem: O que de bem faz esta pessoa pela sociedade?Podem aplicar a mesma régua ao vosso comportamento e contributo.Depois é só verem os vossos créditos a subir.Só mais um detalhe: digam a toda a gente que fazem coisas boas.De forma aberta, transparente e verdadeira.E aí sim! As coisas boas vêm volta.

SHOW NOTES About Today's Episode What would it take for you to go to a brick and mortar, say clothing store.  Would you browse through the clothes on the hangars?  Would you try stuff on?  Stuff that other people might have tried on?  And what would THAT be like?  In a small change room that someone else had just left?  Being all breath-y and everything?   While a year ago you may not have given it a thought, today, it might set off all kinds of alarm bells for you.  What we look for in a retail experience is fully, and perhaps forever, transformed.  These are historic times. In Today's Episode We Discuss: * What brands need to do TODAY to stay competitive in the new post COVID-19 economy. * What does the future of retailing look like? * The key approach that's allowing retailers to deepen their relationship with their customers. Today's Guest Ann-Marie Clendenin is a top leader of some of N. America's most iconic brands, with a solid track record for driving massive retail growth globally through traditional expansion, as well as Omni channel (which basically means connecting meaningfully with your customers on every channel possible – brick and mortar, online, social, heck – graffiti on the side of a wall if that's how your customers want to communicate).  Ann-Marie's career spans 30 years, and if anyone is poised to think retail, outside of the box, it's our guest today. Ann-Marie's leadership extends to The Limited, Ann Taylor, Aeropostale and most recently, holding executive roles as Global Head of Retail and eCommerce Operations for Kate Spade and President US Retail for Aritzia. At Kate Spade, Ann-Marie drove physical store expansion, tripling the business from 68 stores to 225 stores in North America and from 445 to 680 stores internationally, while scaling volume from $300M  to $2.1B. With responsibility for 3 brands and 6 channels in Kate Spade, Jack Spade and Kate Spade Saturday, she Architected and drove a 13 pronged Omni Channel Solution with more than $350M in sales. Ann-Marie is also an expert on “clientelling” – which is kind of like how it sounds.  Rather than subjecting your “customer” to individual transactions, clientelling is about creating retail clients, which means a much more profound relationship than the individual, and often forgettable, transaction at the cash register, and the result is lifelong brand relationships and phenomenal, individualized customer experiences.  You can just imagine that this is a disruptive force in traditional retail.  So who better to re-envision and disrupt retail today than someone who's been doing it for 30 years. For Further Listening on the Importance of Brand Reputation Click here to listen to my interview with Stephen Hahn-Griffiths from The Reputation Institute on the importance of safeguarding the Brand Reputation. Leave us a review on iTunes I really appreciate all the support I've been receiving on …

SHOW NOTES About Today's Episode What would it take for you to go to a brick and mortar, say clothing store.  Would you browse through the clothes on the hangars?  Would you try stuff on?  Stuff that other people might have tried on?  And what would THAT be like?  In a small change room that someone else had just left?  Being all breath-y and everything?   While a year ago you may not have given it a thought, today, it might set off all kinds of alarm bells for you.  What we look for in a retail experience is fully, and perhaps forever, transformed.  These are historic times. In Today's Episode We Discuss: What brands need to do TODAY to stay competitive in the new post COVID-19 economy. What does the future of retailing look like? The key approach that's allowing retailers to deepen their relationship with their customers. Today's Guest Ann-Marie Clendenin is a top leader of some of N. America’s most iconic brands, with a solid track record for driving massive retail growth globally through traditional expansion, as well as Omni channel (which basically means connecting meaningfully with your customers on every channel possible – brick and mortar, online, social, heck – graffiti on the side of a wall if that’s how your customers want to communicate).  Ann-Marie’s career spans 30 years, and if anyone is poised to think retail, outside of the box, it’s our guest today. Ann-Marie's leadership extends to The Limited, Ann Taylor, Aeropostale and most recently, holding executive roles as Global Head of Retail and eCommerce Operations for Kate Spade and President US Retail for Aritzia. At Kate Spade, Ann-Marie drove physical store expansion, tripling the business from 68 stores to 225 stores in North America and from 445 to 680 stores internationally, while scaling volume from $300M  to $2.1B. With responsibility for 3 brands and 6 channels in Kate Spade, Jack Spade and Kate Spade Saturday, she Architected and drove a 13 pronged Omni Channel Solution with more than $350M in sales. Ann-Marie is also an expert on "clientelling" – which is kind of like how it sounds.  Rather than subjecting your “customer” to individual transactions, clientelling is about creating retail clients, which means a much more profound relationship than the individual, and often forgettable, transaction at the cash register, and the result is lifelong brand relationships and phenomenal, individualized customer experiences.  You can just imagine that this is a disruptive force in traditional retail.  So who better to re-envision and disrupt retail today than someone who’s been doing it for 30 years. For Further Listening on the Importance of Brand Reputation Click here to listen to my interview with Stephen Hahn-Griffiths from The Reputation Institute on the importance of safeguarding the Brand Reputation. Leave us a review on iTunes I really appreciate all the support I've been receiving on this podcast! Thank you! If you want to leave a rating and review on iTunes, that's always helpful for people to find the podcast. Click here to leave a rating / review on iTunes Contact Pat Perdue on Twitter I always love hearing from folks on Twitter. Click here to send me a Tweet: @PatPerdue Thank you for listening.

Stephen Hahn-Griffiths is the Chief Reputation Officer at Reputation Institute. He is a driving force in reputation thought-leadership, reputation risk management, corporate responsibility, integrated marketing communications, and brand purpose. As a champion of reputation intelligence and vanguard of RepTrak — Ri’s proprietary reputation mining, measurement, and management framework — Stephen plays a pivotal role in […] The post “A Measurement System To Assess Brand Purpose” w/ Stephen Hahn Griffiths of Reputation Institute appeared first on Radio Entrepreneurs.

In this episode of Beyond Profit, a podcast of the ANA Center for Brand Purpose, host Ken Beaulieu sits down with Kylie Wright-Ford, CEO of the Reputation Institute, to discuss the importance of maintaining a strong brand reputation, how purpose plays into the equation, and what marketers can do to build brand trust.

Enrique Johnson, vicepresidente de Reputation Institute para España y Latam, explica si se han cumplido sus pronósticos para 2019 y qué se puede esperar de 2020

Enrique Johnson, vicepresidente de Reputation Institute para España y Latam ha sido el protagonista de la entrevista Capital. En la tertulia han participado: Antonio Sanabria, investigador y profesor de economía internacional en la Universidad Complutense de Madrid y César Fernández, presidente de ISBIF, Instituto Superior de Bolsa Inversión y Finanzas.

Sven Klingemann, research director at Reputation Institute talks about pharma’s negative public perception and what the industry can do to improve it.

The September/October issue of Strategies Magazine is all about ways to boost firm engagement. In this episode of Strategies LIVE! Listen as founder and CEO of Amity Advisory Pamela Cone and Nicky McHugh of Reputation Institute discuss the current state of corporate social responsibility. Clients are asking tough, specific questions and law firms must be ready to answer. Discover what other companies like Lego and Kellogg are doing in the space and how law firms can shift their mindset to meet these new imperatives. More from the magazine: www.legalmarketing.org/strategies

Mein heutiger Gast ist Lukas Zihlmann. Er leitet das Reputation Institute in der Schweiz. Mittels Befragungen von Zielgruppen und statistischen Auswertungen, messen sie die Reputation von Unternehmen und Produkten. Dieses Jahr ist der Kräuterbonbon-Hersteller, Ricola, die Schweizer Marke mit der höchsten Reputation. Interessant ist, dass Schweizer Marken im Ausland den besseren Ruf geniessen als innerhalb der eigenen Landesgrenzen. Was Reputation überhaupt ist und weshalb sie wichtig ist? Wie man sie als Unternehmen gewinnen und auch wieder verlieren kann, das erzählt uns Lukas Zihlmann in diesem Gespräch. Matthias M. Mattenberger: Was ist denn eigentlich Reputation? Das, was ihr messt? Lukas Zihlmann: Ja, das ist eine gute Frage und auch eine gute Einstiegsfrage. Reputation ist ein Begriff, den wir alle kennen und viele auch nutzen. Vielleicht spricht man manchmal auch vom «guten Ruf» als Synonym. Was wir wissen und was auch unserer Gründer in dem Sinne herausgefunden haben, ist das die Reputation im Kern eine emotionale Verbindung ist, die man mit einem Unternehmen hat. Daher die Stärke einer emotionalen Verbindung, die man einem Unternehmen gegenüber fühlt. Ganz einfach gesagt. Matthias M. Mattenberger: Weshalb ist Reputation für ein Unternehmen so wichtig? Lukas Zihlmann: Intuitiv weiss jeder, oder sagt auch jeder, ein guter Ruf, eine gute Reputation, das sei wichtig. Allerdings hat man sich lange ein wenig schwergetan, mit der Reputation wirklich im Geschäft etwas anzufangen. Wenn man will, kann man auch einen Blick in die Geschichte zurückwerfen. Wenn man sieht, wie die Unternehmenswerte sich im Laufe der Jahrzehnte entwickelt haben. Man sieht da natürlich eine wahnsinnige Entwicklung in den nicht-physischen Unternehmenswerten. Die sogenannten «Intangibles». Diese sehen wir heute im Zeitalter von Google, Amazon und Microsoft und den Unternehmen, die sehr hohe Werte haben. Die die Börse anführen, jedoch faktisch sehr wenige physische Unternehmenswerte haben. Reputation ist in dieser Welt natürlich wichtiger geworden als vielleicht vor 40 Jahren, als grosse Industrieunternehmen mit sehr grossen physischen Unternehmenswerte die Wirtschaft noch dominierten. Matthias M. Mattenberger: Konkret Unternehmen die früher mehrere Millionen in Stahl an Lager hatten, das gibt es heute fast nicht mehr. Sondern es sind eher die Vermögenswerte, wie Patente und Marken, die heute entscheidend sind. Lukas Zihlmann: Genau. Ja. Matthias M. Mattenberger: Das macht natürlich die Reputation für die Marke so wichtig. Wie sieht es in der Schweiz aus? Wer führt die Rangliste in der Schweiz an? Wer hat den besten Ruf als Unternehmen in der Schweiz? Lukas Zihlmann: Auf den Top 3 haben wir drei Unternehmen: Ricola, Swatch Group und Migros. Also drei Schweizer Unternehmen, die das Ranking anführen. Die kommen in den Augen der Bevölkerung am besten an. mattenberger.com Brandtelling – Storytelling für die erfolgreiche Markenführung Interviewt wird der Gast von Matthias M. Mattenberger, dem Entwickler von Brandtelling – Storytelling für die erfolgreiche Markenführung. --- Send in a voice message: https://anchor.fm/brandtelling-podcast/message

Welcome to RIMScast. Your host is Justin Smulison, Business Content Manager at RIMS, the Risk and Insurance Management Society.   Today, RIMScast is celebrating their 50th episode! And joining the podcast is Kasper Nielsen, the Chief Strategy Officer and co-founder of the Reputation Institute. Kasper is responsible for designing, developing, and implementing the products and services that guide companies on their reputation journey. He has studied reputational issues over the last 20 years and has consulted companies from across 20-plus industries in 30-plus countries on how to mine, measure, and manage their reputation.   Today’s topic is all about reputation risk, with a focus on how to measure it. One of the challenges of reputation risk management is defining what it is and getting solid data to work with. As an expert on the topic, Kasper explains what reputation is, how to measure it, the challenges that come along with it and how to mitigate them, trends he is seeing, what risk management professionals should be doing to focus attention on intangible assets (such as reputation), and some of the key factors companies fail to consider when they try to assess reputational risks.   Key Takeaways: [:13] About today’s episode! [:30] About upcoming RIMS events! [:54] More about today’s show. [1:16] Justin welcomes Kasper to the podcast. [1:26] How Kasper and the Reputation Institute define and measure reputation. [4:25] What trends is Kasper seeing, having studied reputational issues over the last 20 years? And are reputations improving or eroding? [6:53] Where does social media become a factor? How does it drive reputation? [7:50] Why is reputation so hard for organizations to assess and manage? [9:28] Kasper speaks about what risk management professionals should be doing to focus attention on intangible assets (such as reputation)? [11:01] Based on Kasper’s experience, he highlights some of the key factors companies fail to consider when they try to assess reputational risks. [13:56] A number of companies carry superior scores in the Reputation Risk Institute’s Index. Kasper explains some of the common management elements that make these companies stand out! [17:20] How is ethical leadership tied to it all? [20:40] The difference between reputation risk management and crisis management, and how the best companies are successful in mitigating reputation risk. [22:43] Justin gives his thanks to Kasper Nielsen for joining RIMScast! [22:57] Links to follow-up on after listening to this week’s episode.   Mentioned in this Episode: Global RepTrak — Reputation Institute RIMS Legislative Summit: Oct. 16th–17th in Washington, DC (Use promo code RIMSCAST25 at checkout to save on registration!) RIMS ERM Conference 2019: Nov. 4th–5th in New Orleans, LA Upcoming RIMS Events RM Magazine Risk Management Monitor RIMS-Certified Risk Management Professional (RIMS-CRMP) RIMS Membership — Discover why 10,000 of your peers from more than 60 countries are a part of the RIMS community!   Want to Learn More? Keep up with the podcast on RIMS.org and listen on iTunes. Have a question or suggestion? Email: Content@rims.org.   Join the Conversation! Follow @RIMSorg on Facebook and Twitter, and join the RIMS Group on LinkedIn.   Follow up with Our Guest: Kasper Nielsen’s on Reputation Institute Kasper Neilsen’s LinkedIn

You may already know that Chick-fil-A is the third largest fast-food restaurant chain in the U. S. and that it ranks #1 in customer satisfaction. But did you know this year, the fast-food restaurant chain entered the ranks of the country’s most respected and revered companies at #51, ahead of Amazon at #54?  This according to the Reputation Institute, a reputation measurement and management services firm. Kyle Bartz is one of the newest owners of a local Chick fil-A in Pewaukee, Wis. He joins #Brandstorm to talk about this great brand story. About Kyle Bartz Kyle didn’t even know what a Chick-fil-A was when he walked into one of the restaurants on the East Coast 11 years ago. But, when the local owner told him to come work for her and he might have the opportunity to own his own restaurant in a few years, he was intrigued with the possibilities. Kyle worked for two local owners before going to work for Corporate helping owners to open new restaurants. He spent nearly three years learning everything he could about the business and what you needed to know to be an owner and leader. He then became part of an extensive selection process to determine which restaurant location would be a good fit. That took another year and a half. In April 2019, Kyle opened a Chick-fil-A in Pewaukee, Wis. About Chick-fil-A Chick-fil-A’s founder was S. Truett Cathy.  Cathy started the business in 1946, when he and his brother, Ben, opened an Atlanta diner known as The Dwarf Grill (later renamed The Dwarf House®). Through the years, that restaurant prospered and led Cathy to further the success of his business. In 1967, Cathy founded and opened the first Chick-fil-A restaurant in Atlanta's Greenbriar Shopping Center. Today, Chick-fil-A has the highest same-store sales and is the largest quick-service chicken restaurant chain in the United States based on annual system-wide sales. A quick fun fact about Chick-fil-A is how it got its name. Cathy called the first part Chick, because chicken was the primary food on the menu. The second part, “fil,” is about the cut of meat used, the filet, and the “A” stands for Grade A quality meats and produce that always come from the very best sources. Opening the Chick-fil-A Way Kyle said every Chick-fil-A opening is different for every new restaurant. Openings are tailored to the local community and what resonates with them, but Corporate always provides a lot of support for the owner. In Kyle’s case, his “opening” started on a Monday night with a Premiere Night. More than 100 residents were selected from a Facebook promotion and invited to sample the food and get a preview of what’s to come. On Tuesday night, Kyle had a Dedication Dinner, which was a private, catered event for his team in Pewaukee. Wednesday was the “First 100 Camp Out.” The first 100 to camp out that night were given a year’s worth of Chick-fil-A, or one meal a week. On Thursday, Kyle officially opened the doors to his new restaurant. Finding & Training Talent When you have a great brand story like Chick-fil-A finding talent is a little easier than it is for other fast-food restaurants. Kyle says he received about 1200 applications in the first, four months. Retail is a people business, so Kyle was looking for friendly people who weren’t just looking for a job.  He was interested in finding people looking for a pathway to success, maybe even future ownership, like him. Originating in the southeast in the 1940s, Chick-fil-A is somewhat new to the Midwest, and Wisconsin, in particular. Most of Kyle’s employees didn’t know much about Chick-fil-A and for many, this was their first job. Kyle believes with his team, it is more about setting an example than it is training. The company has a what is called “Two Mile Service.” The first mile is the guest’s expectation. The second mile is what Kyle and his team do to go above and beyond a guest’s expectations. If the guest’s expectation is faster service, how do they make it faster? If politeness is the expectation, Kyle’s team makes sure they are doing everything possible to please their guests, carrying meal orders to their cars, keeping tables clean and refreshing drinks, as examples. Kyle also says he has two buckets of “care.” The first bucket is for his guests and the second is for his employees. He gives stuffed plush cows and coupons to his employees and asks them to hand them to people who look like they are having a bad day or to make a child smile. He leads by example with his team, because if Kyle doesn’t care for his employees, how can he expect them to care about the guests. Long Drive-thru Lines Anyone who has driven by a Chick-fil-A knows that there are often long lines in the drive-thru lanes. While you might say this is a good problem to have, Kyle is trying to combat this issue by taking orders while the customer is in line, so their food will be ready when they get to the window. Chick-fil-A now has a mobile app people can use to order food before they get to the restaurant. And coming soon, the app will include tableside ordering inside the restaurant. Closed on Sundays Chick-fil-A has received a lot of bad press recently over being closed on Sunday. Some believe it is because its management is part of the religious right and are trying to politicize the company’s policy. The truth is when Cathy opened their grill in the 1940s, he and his brother kept it open 24/7. Out of exhaustion, they decided to close the grill on Sundays, and that tradition has been a part of the company ever since. Kyle likes to think it’s good for a person’s mental health to have one day of the week where not one employee must think about the restaurant. And for some reason, the chicken always tastes better after being closed on Sunday. Connect with Chick-fil-A and Kyle Facebook:       @CFAPewaukee Hiring:            nowhiring.com/cfapewaukee Stop by the restaurant anytime and ask for Kyle.

Techbedrijven houden elk jaar ontwikkelaarsconferenties, waarin plannen voor het komende jaar uit de doeken worden gedaan. Vaak spreken de CEO's van die bedrijven het publiek toe. Maar kent iedereen die directeurs en is het erg als dat niet zo is?Deze week gaan we de straat op om mensen te vragen of ze directeurs zoals Mark Zuckerberg en Satya Nadella herkennen. Daarnaast komt Reputation Institute-topman Cees van Riel aan het woord om te praten over het imago van bedrijven en directeurs.

2018 Charity RepTrak® study by Reputation Institute As pressure from multiple stakeholders’ increase, it is more important than ever to understand the health of charity reputations. We know from measuring reputation since 2008 that organisations with the best reputation recover quicker from a crisis; can attract and keep talent; and receive higher levels of support such as advocacy, recommendation and likelihood to donate. Annually, the internationally recognised Reputation Institute measure the reputations of 40 of the largest charities operating in Australia. Hosted by Adj Prof John G Kelly AM, Group CEO, National Heart Foundation of Australia, in conjunction with Catalyst Management, we extend to you a complimentary invitation to join us for this presentation. Oliver Freedman, Managing Director - Reputation Institute, will share the results and insights from the 2018 study of the annual Charity Reputation Index. Oliver is a sought-after speaker on company and brand reputation and is frequently cited in the media on the changing corporate landscape in Australia and New Zealand. Oliver is also strongly involved in brand and community research. Prior to Reputation Institute, Oliver served as Managing Director, Australian Market Research (AMR) and worked at Harris Interactive in the USA in Corporate Reputation. Oliver has a Bachelor of Science (Psychology) and a Master of Psychology from University of New South Wales. Director of Communications - Lana Mitchell of the Royal Flying Doctor Service of Australia will present the organisations approach to reputation management. RFDS has cemented its position as the country’s most reputable charity ranking first for the eighth year in a row.

The Royal Flying Doctor Service has topped the Reputation Index for 8 years running. Following on from the presentation by Oliver Freedman, Lana Mitchell was invited to talk about why the Royal Flying Doctor Service has been so successful. If you have not already done so, please listen to our recording of the 2018 Charity RepTrak® study by the Reputation Institute as delivered by Oliver Freedman

The trio also discussed Disney's merger with 20th Century Fox, Google landing at the top of a Reputation Institute study, a senior-level departure from Burson Cohn & Wolfe, Hill+Knowlton's separation from SJR, and Kekst joining forces with sister Publicis firm CNC.

SHOW NOTES Can we draw a line between Customer Experience, a company's overall reputation, and an organization's overall business performance?  While the answer is "yes," just how specifically we can do that might surprise you. We all know that providing incredible Customer Experience is the right thing to do.  This episode's guest, Stephen Hahn-Griffiths, from The Reputation Institute, has the business case to back it up. In this episode we discuss: The incredible value providing a consistent customer experience adds to your organization's overall bottom line. The importance of "predictive service" and how organizations that are mastering that are adding tremendous value by creating an experience that anticipates what their customers want. Stephen announces the surprising, and not-so-surprising, leader in customer experience (a scoop for this podcast!  Thank you Stephen!).  It may surprise you at first, and then you'll say, "Oh!  Of course!" In this world of tech-driven innovations, how can companies without the budget to invest in big data not be left behind in the world of incredible customer experience. About our Guest:  Stephen Hahn-Griffiths Stephen Hahn-Griffiths is the Chief Reputation Officer for the Reputation Institute, and plays an active role in spearheading the Reputation Consulting and Custom Measurement needs of their major clients.  Stephen was previously a partner and co-owner at Protobrand, a boutique insights and strategy consultancy in Boston. Prior to that, he was the Chief Strategy Officer at leading multi-national ad agencies, including Leo Burnett, Mullen, and Saatchi & Saatchi. He is often cited as a reputation expert and has been featured in leading business media such as Forbes WSJ, CNBC, NPR, Bloomberg, and this very podcast. Contact Information You can reach Stephen on Twitter here:  @shahngriff You can find Stephen LinkedIn by clicking here  About The Reputation Institute The Reputation Institute is the global leader in reputation intelligence.  Plain and simple, they're the world's leading reputation research-based consulting and advisory firm, looking at data from more than 7000 companies per year, across 55 countries, in 20 different industries.  They help organizations answer key questions:  What is my reputation and how does it compare? How can I improve and protect my reputation? What is the business impact of better managing my reputation? Click here for their website. Pat Perdue Contact Information You can always reach me on Twitter @patperdue  or find me on Linkedin here.  Feel free to reach out.  I love to hear from you.

3years ago La Liga setup offices in SA, with the aim to grow grassroots football in the country. Have we seen results from this initiative? Director of La Liga In Africa Antonio Barradas joined us to answer the questions. The biggest story in World Sport – Nike Backing American Footballer in their new campaign. Dr Dominik Heil – Founder of The Reputation Institute joined to discuss this campaign and the back-lash.

Techstination Week for March 30th, 2018. This week's compilation includes reports on KinderLab Robotics, sustainability and tech, the latest study by the Reputation Institute, the newest from Ozobot robots for kids and the upcoming Eyeball wireless cameras from Echo Products.

Techstination Week for March 30th, 2018. This week's compilation includes reports on KinderLab Robotics, sustainability and tech, the latest study by the Reputation Institute, the newest from Ozobot robots for kids and the upcoming Eyeball wireless cameras from Echo Products.

South Africa has made a recovery in the latest Country RepTrak reputation study, rising four places to 45 out of 71 countries measured. This is despite the current political and policy uncertainty, Conducted by Reputation House in association with the Reputation Institute, the global reputation study reveals that Canada and Switzerland topped the ranking, while the United States recorded the biggest drop in reputation. Tsepiso Makwetla spoke to Chairman of Reputation House South Africa Dr Dominik Heil

PP y Ciudadanos acuerdan rebajar el IRPF en 2.000 millones. Se trata de una rebaja del IRPF para las rentas mas bajas y un aumento de determinadas deducciones en cuota del tributo. El sueldo de los funcionarios subirá en 2018 por encima del 1% según Alberto Nadal. MERCADOS: El Consejo de Seguridad de Naciones Unidas se reúne de emergencia esta tarde para tratar la amenaza nuclear de Corea del Norte. Además, la Reserva Federal ha adelantado algunos detalles de su plan para reducir el gigantesco balance de 4,5 billones de dolares del banco central, pero de momento no revelado un detalle clave: la fecha de comienzo de ese proceso. RENTA FIJA: La prima de riesgo repunta hacia los 110 puntos básicos, con el interés exigido al bono español por encima del 1,5%. La tregua persiste en la prima de riesgo de Italia, por debajo de nuevo de los 170 puntos básicos. ENTREVISTAS: - Don Carlos Lasvignes, director del departamento internacional de inversiones en CML Bolsa. - Albert Ricart, Director Técnico de Programas del Instituto Financiero IFA - Fernando Prado, Socio director del Reputation Institute. - Fernando Montenegro, Director General de Legal Lifeline - Javier Martín, Director del Comité de Inversión de URSUS 3 CAPITAL. CRÓNICA EMPRESARIAL con Judith García y Álvaro García Sampere TERTULIA DE LOS NEGOCIOS con Juan Ramon Cuadrado Roura, Antonio España y Vicente Montañez

PP y Ciudadanos acuerdan rebajar el IRPF en 2.000 millones. Se trata de una rebaja del IRPF para las rentas mas bajas y un aumento de determinadas deducciones en cuota del tributo. El sueldo de los funcionarios subirá en 2018 por encima del 1% según Alberto Nadal. MERCADOS: El Consejo de Seguridad de Naciones Unidas se reúne de emergencia esta tarde para tratar la amenaza nuclear de Corea del Norte. Además, la Reserva Federal ha adelantado algunos detalles de su plan para reducir el gigantesco balance de 4,5 billones de dolares del banco central, pero de momento no revelado un detalle clave: la fecha de comienzo de ese proceso. RENTA FIJA: La prima de riesgo repunta hacia los 110 puntos básicos, con el interés exigido al bono español por encima del 1,5%. La tregua persiste en la prima de riesgo de Italia, por debajo de nuevo de los 170 puntos básicos. ENTREVISTAS: - Don Carlos Lasvignes, director del departamento internacional de inversiones en CML Bolsa. - Albert Ricart, Director Técnico de Programas del Instituto Financiero IFA - Fernando Prado, Socio director del Reputation Institute. - Fernando Montenegro, Director General de Legal Lifeline - Javier Martín, Director del Comité de Inversión de URSUS 3 CAPITAL. CRÓNICA EMPRESARIAL con Judith García y Álvaro García Sampere TERTULIA DE LOS NEGOCIOS con Juan Ramon Cuadrado Roura, Antonio España y Vicente Montañez

Apeland og Reputation Institute har for 14. gang gjennomført den store omdømmeundersøkelsen - RepTrak. Adm dir Ole Christian Apeland gir deg hans 5 beste tips for å skape et godt omdømme. Et omdømme kan oppsummeres som summen av alle inntrykk et publikum har om deg. Et omdømme sier mye om merkevaren din. Du eier kanskje ditt varemerke, men publikum eier din merkevare. I episode 26 av MediaPuls hadde vi besøk av omdømmeekspert Nils Apeland, hvor vi diskuterte omdømmets betydning. I anledning av den store omdømmemålingen tok vi en prat med primus motor bak under selve undersøkelsen - broren til Nils Apeland, og administrerende direktør i Apeland, Ole Christian Apeland. Og hans 5 tips for å skape et godt omdømme bør du få med deg. Marius har lest boken "Move Fast and Break Things". Boken er skrevet av Jonathan Taplin, som mener nå de store teknologiselskapene er i ferd med å bevege seg så fort at de ødelegger selve samfunnet. Hans-Petter har lest "How Google Works" av Eric Schmidt og Jonathan... See acast.com/privacy for privacy and opt-out information.

A company's reputation rests on much more than the quality of the products that it makes. Reputation can make or break a global business. And, in the age of social media, it has become a more critical element of corporate health than ever before. But maintaining a good reputation requires that companies continually monitor every aspect of their supply chains. On this episode, we hear from Viktoria Sadlovska, research director with the Reputation Institute. (Its work forms the basis of Forbes' annual Most Reputable Companies ranking.) She distinguishes between the emotional and rational factors that make up a company's reputation, and lays out seven dimensions that must be considered. She also offers advice on how businesses can craft the best possible image in the eyes of the fickle public. Hint: good supply-chain management is key.

Gregg Steinhafel is chairman of the board, president and chief executive officer of Target Corporation. Target, a Minneapolis-based discount retailer with more than $70 billion in annual revenues, serves guests at 1,778 retail stores in 49 states nationwide, online at Target.com, and by offering credit to qualified guests through branded proprietary credit and debit cards. Steinhafel was named president of Target in 1999 after 20 years with the company in which he held numerous merchandising and operating positions. As president, Steinhafel had companywide responsibility for merchandising, stores, global sourcing, product design and development, presentation, supply chain and Target.com. Steinhafel was named to the board of directors in 2007, became president and chief executive officer in May 2008, and was appointed chairman of the board of directors in January 2009. Steinhafel has been instrumental in developing and promoting Target’s unique corporate culture, in which 365,000 talented and diverse team members collaborate and innovate to make Target a fun and convenient shopping experience, providing access to highly differentiated products at affordable prices and sustaining the company’s legacy of giving and service. Since 1946, the corporation has given 5 percent of its income to non-profit organizations that support the communities where Target does business. Today, that giving equals more than $4 million a week. In 2012, Ethisphere Institute ranked Target one of the “World’s Most Ethical Companies” for the sixth year in a row, and Forbes magazine and the Reputation Institute named Target one of the “World’s Most Reputable Companies.” In addition to serving on Target’s board, Steinhafel also serves on the boards of The Toro Company and TreeHouse, a Minnesota-based non-profit organization. He is a member of the Business Roundtable, Business Council and the Minnesota Business Partnership. In 2010, he was appointed to the Council for the Smithsonian National Museum of African American History and Culture. In 2012, Steinhafel began a two-year term as chairman of the board for the Retail Industry Leaders Association (RILA). Steinhafel was born in Milwaukee, Wis. He graduated from Carroll University in 1977, and in 1979 he earned a masters of business administration degree from Northwestern University’s Kellogg Graduate School of Management. Steinhafel is married and has three children.

CB Bhattacharya gives an interview on the Union Budget for 2012, which was presented by the Indian Finance Minister Pranab Mukherjee. The interview appeared live on the Times of India's TV station Times Now.