Mining Your Business

In this special episode of Mining your business podcast, we take you inside the action-packed International Conference on Process Mining in Rome. We've gathered an array of experts and enthusiasts from academia, consulting and businesses, all under one roof, to explore the transformative power of process mining and real-world applications.Join us for a snapshot of the conference's energy and insights, and discover how process mining is reshaping the business world.The list of special guests features:Maximilian Röglinger, University of Bayreuth | FIM Research Center | Fraunhofer FITMarlon Dumas, Apromore | University of TartuJean-Marc Erieau, MANN+HUMMELRafael Accorsi, AccentureDirk Fahland, Eindhoven University of TechnologyElham Ramezani, KPMGMichal Rosik, MicrosoftEnjoy!Follow us on our LinkedIn page here: LinkedInLearn more about what we do at Processand here: Processand

We would like to invite to ICPM 2023 and Celosphere. Come chat with us!ICPM: https://icpmconference.org/2023/Celosphere: https://www.celonis.com/celosphere/Get your tickets now!Follow us on our LinkedIn page here: LinkedInLearn more about what we do at Processand here: Processand

In this episode, we talk about what steps are required for a successful Process Mining initiative. Florian Ernst is going to be walking you through three scenarios that a company can find itself in whilst implementing Process Mining. We also discuss what baby steps mean and how to create a pull effect.Follow us on our LinkedIn page here: LinkedInLearn more about what we do at Processand here: Processand

In this episode, we delve into the dynamic world of Process Simulation with John Hill, CEO & Founder of Silico, to explore how it's revolutionizing digital transformation. Join us as we uncover the power of Process Simulation in providing deep operational insights, optimizing processes, and creating a digital twin of your operations. John shares invaluable experiences, practical strategies, and the importance of Process Simulation, making this episode a must-listen for businesses of all sizes, whether you're new to the concept or aiming to enhance your digital transformation journey.Follow us on our LinkedIn page here: LinkedInLearn more about what we do at Processand here: Processand

Join us as we explore Process Mining with Frank van Geffen, Process Mining Lead at Rabobank. Frank introduces us to his transformative approach, delves into the intriguing world of Elephant and Goat paths, Object Centric Process Mining, reveals unexpected connections between Process Mining and post-traumatic stress syndrome as well as discusses the benefits of sharing data sets with universities.Follow us on our LinkedIn page here: LinkedInLearn more about what we do at Processand here: Processand

Welcome to a special episode where we  unveil the excitement of the upcoming International Conference on Process Mining 2023 (ICPM 2023). Join us as we sit down with the organizers themselves, Stefanie Rinderle-Ma and Maximilian Röglinger, to get an exclusive preview of what's in store at this groundbreaking event.Learn more about the event here: ICPM 2023Book your tickets here: RegisterFollow us on our LinkedIn page here: LinkedInLearn more about what we do at Processand here: Processand

Unlock the secrets of streamlined processes in banking with our latest episode! Join us as we explore how Process Mining achieves process simplification in the banking sector, featuring special guest Andrea Lieb, Head of Simplification Oversight at HypoVereinsbank. Discover real-world applications, successes, and the synergy between Process Mining and process simplification and learn how customers are directly benefiting from these enhancements.Follow us on our LinkedIn page here: LinkedInLearn more about what we do at Processand here: Processand

Discover how Process Mining drives sustainability initiatives as Anton Ehret, a Data Scientist at Processand, shares his expertise and insights on leveraging data for a greener future. From uncovering environmental optimization to data-driven CO2 emissions analysis, this episode offers practical strategies and inspiration to make your organization more sustainable. Tune in now to gain valuable insights and join the conversation on how Process Mining plays a vital role in promoting environmental sustainability.Follow us on our LinkedIn page here: LinkedInLearn more about what we do at Processand here: Processand

In this episode, we explore how Process Mining has revolutionized the way MOL Group analyzes and optimizes their business processes. Discover how they leverage Process Mining techniques to gain deep visibility into their operations, identify bottlenecks, and drive continuous improvement. Andras Katko will share practical strategies, challenges, and successes from the implementation of Process Mining at MOL Group, offering valuable lessons and insights for businesses of all sizes.Follow us on our LinkedIn page here: LinkedInLearn more about what we do at Processand here: Processand

Chief digital officer is an individual who helps a company drive growth by converting traditional "analog" businesses to digital ones using the potential of modern online technologies and data. CDO is also a person that knows exactly how a process mining can help on such a transformational journey. But also where it falls short! Joining us in the discussion is Rameshwar Balanagu.Follow us on our LinkedIn page here: LinkedInLearn more about what we do at Processand here: Processand

In this episode, we dive into the world of Root Cause Analysis and explore its role in problem-solving, while uncovering how Process Mining assists in this crucial process. Discover the value of uncovering underlying issues, weigh the decision of pursuing this approach, and gain practical tips for effective implementation. Join us, as we navigate the merits of Root Cause Analysis and its potential to drive meaningful solutions. #RootCauseAnalysis #ProcessMining #ProblemSolving #BusinessSuccess #Podcast Follow us on our LinkedIn page here: LinkedInLearn more about what we do at Processand here: Processand

In this episode we uncover the essential building blocks for process excellence. Our guest, Henrik Olsson, shares his expertise in driving efficiency, productivity, and success within organizations.Discover the key pillars of process excellence, including BPM Architecture, Process Execution Academy, Intelligent Automation, and Process Mining. In addition, we delve into the distinctions between internal and external consulting, examining how each approach offers a distinct methodology for process optimization. Gain valuable insights into how these elements can revolutionize your business processes and unlock new opportunities for growth.Follow us on our LinkedIn page here: LinkedInLearn more about what we do at Processand here: Processand

In this episode, we shed light on the responsibilities of a Customer Success Manager and how they collaborate with organizations to maximize the value of Process Mining. From providing expert guidance to addressing challenges, they play a pivotal role in ensuring customers achieve their desired outcomes. Jakub Dvořák tells us all about his new shiny role and how he makes Process Mining work!Follow us on our LinkedIn page here: LinkedInLearn more about what we do at Processand here: Processand

In this episode, we explore the fascinating world of gamification in business and how it can optimize processes. Jasmin Karatas brings a wealth of knowledge and experience to the table, having helped create award-winning digital products and gamified processes enjoyed by millions of users worldwide. Tune in to gain valuable insights on how gamification can enhance your business processes and how companies establish emotional connections with their audience through innovative and fun approaches to gamification.Learn more about Jasmin here: Instagram, Twitter, Youtube, and Twitch.Follow us on our LinkedIn page here: LinkedInLearn more about what we do at Processand here: Processand

In this episode we explore how Python can be leveraged to enhance Process Mining analysis, with a focus on the powerful tools and insights available through this versatile programming language. We discuss the benefits of using Python for process analysis, including its ability to work with large datasets, analyze process flows, and identify key patterns and insights. We also share some of the tools we've built here at Processand, like the duplicate invoice checker and anomaly detection, that demonstrate the potential of Python for delivering greater efficiency and insights in process analysis.Whether you're already familiar with Python or just getting started, this episode offers valuable insights and tips for leveraging this versatile programming language in your Process Mining work. Tune in now to learn more about how Python can help supercharge your Process Mining capabilities!Follow us on our LinkedIn page here: LinkedInLearn more about what we do at Processand here: Processand

In this episode, Heymen Jansen discusses the evolution of business process optimization and discusses how Celonis Process Mining has revolutionized this field. Heymen's extensive experience in using Process Mining to identify inefficiencies and track progress of process improvement initiatives makes him a valuable resource for organizations seeking to streamline their operations.Gain valuable insights from Heymen's journey with ABB and other companies as he shares his experience optimizing business processes. Don't miss out on this informative episode!

In this episode, we had the pleasure of speaking with Tim Hills, CoE Lead for Process Mining at Ingka Group, about the future of Process Mining at IKEA and the exciting opportunities it presents.As one of the world's largest furniture retailers, IKEA has been constantly improving its operations through process optimization. Celonis Process Mining, in particular, has become a key tool in achieving this goal, and Tim Hills has been at the forefront of this effort.Tim shares his insights on how Process Mining is used at IKEA to analyze and optimize business processes, the challenges and opportunities presented by this approach, and the future of Process Mining at IKEA.If you're interested in Process Mining, data-driven analysis, and improving your business operations, this episode is a must-listen. Tune in now to hear from Tim Hills, an expert in process development and management in the retail industry.

Join us in this exciting episode where we dive deep into the world of AI technology. Our guest, Wolfgang Kratsch, an expert in the field of AI, shares his insights on the latest developments in chatbots, generative AI, unstructured data, and the future of AI. In this episode, we explore how chatbots and generative AI are transforming the way we work and interact with machines. We also delve into the power of unstructured data and its impact on AI technology.But that's not all, we also tackle the age-old question: will AI take over the world? Tune in to find out!If you're interested in AI, technology, and innovation, don't miss out on this informative and thought-provoking episode.

In this episode Maximilian Kissel talks about what is product mining and shares how Soley is using AI and machine learning to help companies in industries such as automotive, electronics, and aerospace to gain a competitive edge through product mining. We also discuss the challenges and opportunities in this cutting-edge field.Whether you're a business leader, data analyst, or just curious about the latest trends in technology and innovation, you won't want to miss this episode.You can learn more about the episode here!

What are the differences between Process Mining and Business Intelligence? What makes Process Mining special? What makes Business Intelligence special? Is Process Mining overhyped? Can you get away with just using Excel? We discuss all off that and even more on this episode, as well cover opinions from the Process Mining community on LinkedIn!

Marcello La Rosa tells us all about how Apromore came to be, what Process Mining's true potential is, what is a digital twin, and how simulations can drive digital transformation to great success!You can be certain that Marcello knows where Process Mining is headed in the future, as not only he is the CEO of Apromore, he is also a Professor of Information Systems with a focus on Process Mining and Business Process Management (BPM) at the University of Melbourne!

This time around, we have not one, not two, but three guests on our show! In this episode Tim Bosman, Karolina Szczurek, and Mateusz Gulinski talk all about the incredible success HEINEKEN has achieved with Process Mining, how they achieved it and where are they headed. More specifically, in this episode we focus on Digital Transformation and the Center of Excellence at HEINEKEN.

What is Continuous Improvement? What are the best practices? How to achieve excellence and much more? Andre Simoes does a deep dive and tells us all about Continuous Improvement! Andre Simoes is a Senior Lead in Performance & Continuous Improvement at a major pharma company with a highly successful 10-year background in business processes and continuous improvement.Learn more about the episode here!

What is Process Mining? Why does it exist? What problems does it solve? In this episode we talk all about it, again! We have learned a lot during these 50 episodes of the podcast, as well as being data scientists at Processand, so we thought that for our 50th episode we remake our most popular episode - Episode 2, What is Process Mining?It has been an incredible journey, massive thanks to everyone who has listened to us, we could not have done this without you! We're halfway there to 100 episodes.If you want to get right into what is Process Mining, feel free to skip to 14:00.Learn more at the Processand website!

In this episode Timo Peters, CoE Lead for Process Mining at Bayer, takes us on a journey of how he managed to go from 0 to 10+ processes implemented in under a year. He also explains what is hypergrowth and what is necessary to achieve it, as well as giving his top tips on how to run a successful CoE (Center of Excellence). But wait, there's more! He also answers some questions that were asked by you, dear listeners, on LinkedIn!Learn more at Processand website!

In this episode we talk all about Process Mining as a commodity, suite of Process Mining, the importance of a hero in the transformation process, as well as what gardening has to do with with Business Process Management. We are certain that Gia Thi Nguyen knows best, due to his incredible experience. Currently he is the VP at SAP Signavio, Center of Excellence. Previously he was the Head of Operational Excellence at Siemens where he was spearheading possibly the greatest Process Mining initiative. Are you ready? Let's get into it!Learn more at the Processand website!

Establishing a Center of Excellence seems pretty easy, right? WRONG! Diederick Badon Ghijben, Customer Transformation Advisor at Celonis knows the best practices for organizational set up, so we should listen up. In this episode our guest talks all about Centers of Excellence, when should organizations start thinking about setting up a CoE, how to start, as well as what are the roles of CoE.

Have you ever wondered how to realize value with process mining? You're in luck, because in this episode Jean-Marc Erieau talks about the process mining initiative at MANN+HUMMEL, what specific problems they are trying to fix and how they realize value with process mining.

Change is difficult for everyone involved. In this episode we look at top 10 reasons why people are resisting change, what are the main reasons for changing, as well as  what are the best practices of implementing change.  Not only that, but Patrick and Jakub share their personal experience with change management from their time at Processand.

Change is difficult, but necessary for any organization to grow. That is exactly why we need to talk about it. In this episode we talk all about Change Management. We tell you all about what it is, how process mining can help making this process easier, as well as why organizations fail in regards to this topics and how to avoid it.

Accounts Payable seems like a really simple process, right? WRONG! It is not a simple just pay the supplier process. It is a highly complex business process and in this episode we crack down on AP using the experience and knowledge from our time at Processand and cover topics such as, what is the Accounts Payable process? Accounts Payable & Process Mining, relevant KPI's, main causes for problems in the Accounts Payable Process, how to be pro-active to changes, what you can automate in Accounts Payable, and much more.

Women are incredible, especially in tech. Gabriela Galic, Manager at Deloitte Center for Process Bionics, and Christine Hunter, VP Field Marketing at Celonis join us on the show to talk about Women in Process Mining. They tell us all about the initiative, how it came to be, as well as how it is empowering women all over the world. 

We have had 40 episodes talking about how Process Mining is used for business process optimization. We have used the coffee bean example for Process Mining numerous times, so it's time to think outside the box a little bit, have a little bit of fun and explore how process mining could be applied to all different kinds of processes!

Ever thought about becoming a CEO of a major tech company and being acquired by Microsoft? Well then, today is your lucky day! James Dening talks all about what it takes to become a CEO and tells his story of how he built Minit Process Mining into something significant, as well as gives his insights on the entire Mergers & Acquisitions process. But wait, there's more! We also talk about the future potential of Process Mining.

Put your seatbelts on, because every process mining initiative is a bumpy ride! In Škoda Auto, largest Czech car manufacturer, Václav Šlapka and Martin Kobosil came up with a solution. They gamified the process mining initiative to scale their adoption. Listen to their story and success they've had with this unusual approach!

To better understand the status quo of process mining inside organizations as well as to provide best practices and recommendations on how to drive scale, Celonis and Fraunhofer FIT have conducted a joint study on Centers of Excellence (CoE) for process mining. Maximilian Röglinger, co-author of the study, is going to discuss with us further details.

Do you know what happens behind the curtains of process mining implementations in the energy sector? Max Aberman and Jannis Nacke from ENERVIE Group sure do. In this episode they talk about process mining in the energy sector, industry specific processes and how process mining assists the different departments within the company. Maybe they also talk about how amazing Processand is as a company, who knows?

What success can be achieved with process mining? How to succeed with process mining? In this episode we talk all about our past projects at Processand, how much money we have helped our customers save, what are the best practices, and in general, the success we have had over the years.

If you thought that large high tech enterprises are "process-proof", meaning that nothing can go wrong and their processes are designed to be as efficient as possible, you are wrong. Every process in the world can be enhanced, even processes at a tech company such as Dell. To discuss his journey with Dell where he lead the process mining initiative we host Pranay Jaiswal, now a director of customer transformation at Celonis. And not only that! He will also share his vision for a US market where process mining is still in diapers.

To say that Sebastiaan van Zelst, head of process mining group at Fraunhofer FIT research institute, knows Python quite well would be an understantement. He is an author of the most comprehensive and popular Python library for process mining - PM4Py. And he did not stop there! He also helps develop a process mining tool Cortado, spearheads the process mining research and leads a Center for process inteligence!

Alec Sharp, founder of Clariteq, is one of the most accomplished process modelling and data consultants on the market. Author of book Workflow Modeling, speaker on many events and webinars and now a guest on Mining Your Business podcast shares with us how to discover, establish, understand, and design a process, regardless of whether it is a business process at large enterprise or smaller process admission process at public university. Goal? Model As-is reality – who does what, when, and how.

Conformance checking is, regrettably, very often an omitted process mining technique. Is that rightfully so, though? To tell us more about why conformance checking is on the rise and why you should pay attention, we host Boudewijn van Dongen, professor at Eindhoven University of Technology and co-author of the book Conformance Checking - Relating Processes and Models.

Is process mining overrated? Roland Woldt, Business transformation architect at Software AG, who coined the term "Process mining, the hipster child of the process industry" might have something to say about that. Listen to Mining your Business Podcast episode 31 to hear from a life long business process consultant and host of What's your baseline podcast to find out why process mining shouldn't exist solely on its own but rather as a part of a complex process lifecycle.

Wil van der Aalst needs no introduction. The Godfather of Process Mining comes to Mining Your Business podcast to share his story about how Process Mining became the thing we know today. As an exemplary researcher Wil also talks about shortcomings of current discovery methods and discusses the object centric process mining, an enhanced approach that can get even more out of process mining initiatives.

So, you want to become a process mining architect? Not so fast! First, you need to know what you're up against. We can promise you that the work is both rewarding and challenging at the same time. What kind of experience and knowledge do you need to become a data scientist in process mining? How difficult is the hiring process? And what kind of traits do we seek in our candidates? All of these questions will be answered in this episode!

Did you like our description of Process Mining on a coffee bean example? If you did, you will love what Elliot Clewley and Manish Sarkar from Cargill have to say about their Farm to Fork and Bean to Bar processes in the cocoa business. Listen to a testimony of an organization that is leveraging process mining technology to increase overall joy of their customers by having state-of-art O2C and supply chain processes.

What is task mining? How can you leverage your task and process mining data in the automations of your processes? Is RPA just a Band-Aid or is it a reliable solution that can help your processes run smoother? And how do you even set up a proper governance model for all of this? All of these questions will be answered by Caspar Jans from Software AG.

Professor Marlon Dumas stands at the forefront of the process mining research at University of Tartu, where he is leading a group of 15 researchers focused on business process management and process mining. In this episode he will share with us thoughts on developing methods for automated discovery of business process improvement opportunities from event logs.

Time flies by when you're having a good time. This is exactly what has happened to us - we are having so much time that we made it to 25 episodes about process mining. What a ride! And while producing the podcast and talking to all kinds of guests, we have emerged as significantly more educated and informed practitioners. In this episode, you will find out what 11 major learnings we have taken out of our podcast so far.

Ricardo Henriques from EDP Comercial has been around process mining for a couple of years now. In this episode Ricardo discusses the importance of the proper and cross-department governance model for successful process mining, obsessiveness with finding value or how to take findings and apply them on designing a chatbot!

The importance of proper training in the process mining cannot be overstated. Process mining is no Excel and it does take quite some work to adopt any process mining tool within an organization. To tell us more about how to approach the trainings and what to focus on we invited our colleague Daniel Bitsch!