Podcasts about intelligent automation

Guest: Ati Ngubevana, Group Executive Head for Intelligent Automation and AI Go-To-Market at Vodacom Group, Gugs Mhlungu gets you ready for the weekend each Saturday and Sunday morning on 702. She is your weekend wake-up companion, with all you need to know for your weekend. The topics Gugs covers range from lifestyle, family, health, and fitness to books, motoring, cooking, culture, and what is happening on the weekend in 702land. Thank you for listening to a podcast from 702 Weekend Breakfast with Gugs Mhlungu. Listen live on Primedia+ on Saturdays and Sundays from 06:00 and 10:00 (SA Time) to Weekend Breakfast with Gugs Mhlungu broadcast on 702 https://buff.ly/gk3y0Kj For more from the show go to https://buff.ly/u3Sf7Zy or find all the catch-up podcasts here https://buff.ly/BIXS7AL Subscribe to the 702 daily and weekly newsletters https://buff.ly/v5mfetc Follow us on social media: 702 on Facebook: https://www.facebook.com/TalkRadio702 702 on TikTok: https://www.tiktok.com/@talkradio702 702 on Instagram: https://www.instagram.com/talkradio702/ 702 on X: https://x.com/Radio702 702 on YouTube: https://www.youtube.com/@radio702See omnystudio.com/listener for privacy information.

Introduction  Insurance has never been short of technology promises. From Blueprint 2 to successive waves of digital transformation, the ambition has often outpaced the results. According to Elizabeth Wooliston, that's beginning to change.  Joining Robin Merttens on the podcast, Elizabeth draws on more than 30 years in the London Market to explain why the current wave of intelligent automation feels fundamentally different. It's not simply that AI has become more capable. Market conditions have shifted, brokers have embedded digital strategies into their operating models and carriers are under increasing pressure to respond to risks faster without compromising underwriting quality.  The discussion explores where automation is delivering value today, from follow markets and facilities to the far more complex challenge of open market placements and policy servicing. Elizabeth also explains why organisations should think beyond AI itself, arguing that success depends on structured data, specialist insurance knowledge and governance rather than simply adopting the latest large language model.  They also discuss how attitudes towards technology are changing across the market. Instead of replacing underwriters, intelligent automation is increasingly being viewed as a way of removing repetitive administration, allowing experienced professionals to spend more time applying judgement, developing client relationships and mentoring the next generation of talent.  In this episode you'll learn:  Why Elizabeth believes the London Market has reached a genuine inflection point for technology adoption  How brokers and carriers are creating new momentum for digital risk placement  Where intelligent automation is already improving underwriting workflows  Why open market placements represent the next major challenge for AI  The trade-offs insurers should consider when deciding whether to build or buy AI capabilities  What organisations need in place before agentic AI can be deployed successfully  Why governance and insurance-specific expertise are becoming competitive advantages  How changing expectations across the workforce are influencing technology adoption  What Artificial's recent expansion says about the growing demand for intelligent insurance infrastructure  If you like what you're hearing, please leave us a review on whichever platform you use or contact Robin Merttens on LinkedIn.  Sign up to the InsTech newsletter for a fresh view on the world every Wednesday morning.

In "The Dark Data Trap: Unlocking Logistics Documents with Tungsten Automation's Patrick Van Hull" Joe Lynch and Patrick Van Hull, Supply Chain Industry Consultant at Tungsten Automation, discuss how intelligent document processing eliminates manual data traps to drive logistics efficiency and cost savings. About Patrick Van Hull Patrick Van Hull, widely recognized as the Supply Chain Storyteller, helps organizations transform complexity into clarity. A multi-time "Top 25 Global Thought Leader and Influencer on Supply Chain" and Supply Chain Pro-to-Know, he focuses on supply chain digitalization and capability development, showing how operational details can drive resilience and performance across the value chain. Patrick's career spans more than two decades, with leadership and advisory roles at Apple, Dell, Rio Tinto, and CVS Health, Gartner, Deloitte, and SCM World, he became known for bridging practitioner expertise with executive-level insights to turn data and technology into impactful strategies and programs. Most recently, he has focused on helping enterprises use AI-powered intelligence to strengthen resilience and anticipate disruption. He holds degrees from the University of Michigan and Duke University Fuqua School of Business, and lectures on supply chain strategy at the University of Arkansas Walton School of Business. About Tungsten Automation Tungsten Automation, formerly Kofax, is the global leader in AI-powered document and workflow automation solutions, boasting a 40-year trusted legacy and a team of 2,200 employees across 40 countries, serving over 25,000 global customers. Our commitment to innovation and customer success has earned us industry recognition, including being named a Leader in the 2025 Gartner® Magic Quadrant™ for Intelligent Document Processing. Tungsten has also been recognized by other key analysts in areas such as Intelligent Automation and Process Orchestration. We are trusted to help businesses achieve unprecedented efficiencies and reduce costs through document and workflow automation, allowing them to scale and future-proof their business. Key Takeaways: The Dark Data Trap: Unlocking Logistics Documents In "The Dark Data Trap: Unlocking Logistics Documents with Tungsten Automation's Patrick Van Hull" Joe Lynch and Patrick Van Hull, Supply Chain Industry Consultant at Tungsten Automation, discuss how intelligent document processing eliminates manual data traps to drive logistics efficiency and cost savings. Tungsten Automation Profile: Formerly Kofax, Tungsten is a global leader in AI-powered Intelligent Document Processing (IDP) and advanced workflow automation. Backed by a 40-year legacy, 2,200 employees, and 25,000+ global customers, the company was named a Leader in the 2025 Gartner® Magic Quadrant™ for IDP. Their cloud-based platform sits cleanly over multiple, fragmented ERP and TMS networks to pull and push data seamlessly. Escaping the "Dark Data Trap": Moving a single international ocean container can require upwards of 30 separate documents. Because traditional TMS and ERP platforms can't read unstructured data (like dense PDFs, faxes, or Excel spreadsheets), this critical info becomes trapped "dark data." Tungsten uses IDP to automatically ingest, classify, and extract line-item data from over 40 different logistics document types, turning paper trails into structured, digital assets. Slashing AP Errors & Driving Revenue: Manual touchpoints in freight invoicing lead to constant billing discrepancies and human errors. Through automated multi-way matching, reconciliation, and automated exception handling, Tungsten drives "zero-touch" processing for order management and invoices. In one case study, acting as an automated "quality check" against contracted rates helped a major freight shipper capture an incremental $20 million in annual revenue. Preventing Customs and Shipment Delays: When data errors or missing documents hit customs or a port, shipments grind to a halt, triggering costly penalties, demurrage fees, and port congestion. Tungsten automates data extraction and email ingestion for customs clearance, validating regulatory documentation and compliance checks before shipments ever hit major bottlenecks. Accelerating Carrier and Supplier Onboarding: Traditional onboarding forces procurement teams into a weeks-long "paper chase" of manual risk assessments and compliance reviews. Tungsten uses automated self-service portals paired with automated risk assessments—such as using the platform to instantly verify the legitimacy of bank and credit statements—condensing onboarding timelines from weeks down to a matter of days. Bridging the Gap Between AI Hype and Reality: AI cannot solve supply chain issues without clean, unified data. Patrick notes that trying to run raw, messy documents entirely through an unguided Large Language Model (LLM) can cause the AI to run wild, exhausting months' worth of token allocations in a single week. Tungsten effectively solves this by embedding AI directly into workflows, blending traditional rules-based automation (RPA) for standard patterns with Generative and Agentic AI to manage highly complex exceptions. Elevating the Human Experience: Eliminating rudimentary data entry is ultimately a personal win for the workforce. Moving away from "swivel chair activity" and manual data chasing reduces friction and human error. By shifting repetitive tasks to automated workflows, logistics employees are freed up to use human ingenuity, focus on creative problem-solving, and ultimately enjoy more meaningful, higher-value work. Learn More About The Dark Data Trap: Unlocking Logistics Documents Patrick Van Hull | Linkedin Tungsten Automation | Linkedin Tungsten Automation Tungsten's Summits The Logistics of Logistics Podcast If you enjoy the podcast, please leave a positive review, subscribe, and share it with your friends and colleagues. The Logistics of Logistics Podcast: Google, Apple, Castbox, Spotify, Stitcher, PlayerFM, Tunein, Podbean, Owltail, Libsyn, Overcast Check out The Logistics of Logistics on Youtube

You built a successful practice to serve clients, not to spend your evenings buried in repetitive paperwork. What if a software robot could handle those tedious tasks with perfect accuracy while you focused on work that actually requires your judgment?Gary sits down with Elisa Silverglade, Director of Intelligent Automation at Techromatic, to explore how Robotic Process Automation is transforming law firm operations. This is not another AI conversation. RPA follows strict rules, executes with near-perfect consistency, and never hallucinates. Elisa draws on 15 years of law office management to show attorneys where automation delivers the greatest return.Key TakeawaysUnderstand the difference between RPA and AI. Automation executes rule-based tasks with consistent accuracy. AI attempts to mimic human thinking but remains unpredictable. For zero-error processes, RPA wins.Recognize that automation elevates jobs rather than eliminating them. Staff shift from data entry to higher-value work requiring judgment and client connection.Start with your biggest bottleneck. Where is the most friction in your operations? That pain point is your automation starting point.Audit your existing tech stack before buying new tools. Many firms already pay for automation features they never activate.Seek expert guidance for the journey. The legal tech landscape is vast. Working with consultants and coaches who understand law firm operations helps you avoid costly mistakes and maximize results.Embrace personal freedom as a practice philosophy. Elisa defines freedom as having the power to make your own choices and believing you deserve everything you want.Continue the ConversationIf this episode got you thinking, subscribe and leave a review to help other attorneys find these conversations. Practice law with purpose. Live life with freedom.[00:00] Introduction and episode hook[02:03] What is RPA exactly?[05:50] RPA versus AI explained[10:01] Will automation eliminate jobs?[13:21] Real results from a PI firm[17:13] First steps toward automation[21:24] Automation and work-life balance[25:40] Why expert guidance matters[28:25] What personal freedom means[31:00] Final insight for law firmsElisa Silverglade is the Director of Intelligent Automation at Techromatic, where she partners with law firms to eliminate repetitive manual work through custom software robots. She helps legal teams identify operational bottlenecks and implement automation that saves time, reduces errors, and restores work-life balance. With over 15 years managing a law office and a background in finance, technology, and advocacy, Elisa brings rare empathy and operational insight to legal technology. She is also author of Meeting My Anxiety. Connect with Elisa on LinkedIn or at elisa@techromatic.com.Would you like to learn what it looks like to become a truly Free Lawyer? You can schedule a complimentary call here: https://calendly.com/garymiles-successcoach/one-one-discovery-callYou can find The Free Lawyer Assessment here- https://www.garymiles.net/the-free-lawyer-assessment

The "old school" way was simple: a sensor sees a part, tells the controller, and the actuator moves. It was pure hardware logic, and it worked. But in today's smart factories, that's only half the story. Modern sensors aren't just on/off switches anymore—they are eyes and ears, and sometimes even the brains, of the automation. However, surprisingly few engineers really understand both the hardware and software sides of machine data. In this episode of the Moore's Lobby podcast, Control.com's David Peterson discusses sensors with Nils Beckmann, an expert with a background in both sensor hardware and IIoT software analytics. They explore the various solutions and best practices that ease the pathway to productively using sensor information. Emerson has been a leader in measurement instrumentation for over 50 years. They have a broad portfolio of measurement and analytical instrumentation, software, integrated systems, and services. Meet Nils Beckmann In his role as Director of Engineering, Intelligent Automation at Emerson, Nils Beckmann brings extensive industry experience in Digital Transformation, IIoT, and Software across a wide range of applications in the discrete manufacturing industry. He leads globally distributed team that supports Emerson's Discrete Automation group with hardware and software solutions designed to enhance productivity and overall equipment effectiveness (OEE), while minimizing waste and promoting sustainability. The team also facilitates connectivity, AI and data analytics across all brands within the group. Nils previously served in various positions across IT, software, data analysis, AI, product management, and development. He holds a Bachelor of Science and a Master of Science in Applied Computer Science from Fachhochschule Hannover.   

Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how fleet performance management is transforming last and final mile logistics through smarter technology, automation, and data driven decision making. Our guest is Cyndi Brandt, Vice President of Fleet Solutions at Descartes Systems Group. With leadership experience across UPS, Omnitracs, and Roadnet Technologies, Cyndi shares practical insights on unifying fleet platforms, improving safety, and driving measurable performance across complex logistics operations. Key Highlights Evolution of Fleet Management: How fleet performance has shifted over the last decade and why clear strategy and vision are essential.   Power of a Unified Platform: How integrated planning, execution, and telematics support scalability and on time performance.   Intelligent Automation: How operational data uncovers hidden inefficiencies and drives productivity gains.   Safety and Coaching: Why safety programs and driver coaching are critical to last mile excellence.   Innovation and Future Vision: What to expect from the Descartes Innovation Forum and how fleet technology continues to evolve. Special Thanks to Our Partners: UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA Google: https://www.google.ca/ A1 Global College: https://a1globalcollege.ca/ ADP Canada: https://www.adp.ca/en.aspx For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age! Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

AI is revolutionizing how health information is managed. Utilizing sophisticated algorithms, it can assist professionals in making more informed decisions. For instance, optical character recognition (OCR) can read and interpret medical records, identifying potential compliance issues and ensuring every page represents the correct patient.  In this episode, host Sandy Vance chats with Anupriyo Chakravarti, the Chief Technology and Product Officer at Verisma, about how healthcare organizations can use intelligent automation to reduce risk and uncover compliance gaps in order to free staff to work at the top of their license.  In this episode, they talk about: What Verisma can do for healthcare organizations Use case examples Some of the risks Verisma mitigates by finding missteps like unauthorized disclosures  AI is taking over the world of informatics Enabling people to work at the top of their license is critical People are not anti-AI, they are anti-opacity A Little About Anupriyo: Anupriyo Chakravarti joined Verisma Systems, Inc. in 2017 as the Senior Vice President of Research and Development. Anupriyo brings 25 years of experience as a highly effective leader in healthcare IT product management and software development for Fortune 500 companies and startups. Anupriyo joined Verisma after serving as vice president of product management and marketing at McKesson, where he led the product management and marketing functions of the Extended Care Services (ECS) business unit. Before McKesson, he worked for 11 years at Surgical Information Systems (SIS), where he led software development, and ultimately product management, to deliver solutions for the surgery and anesthesia departments at health systems and ambulatory surgery centers. Prior to working with SIS, Anupriyo worked for Arthur Andersen, Ryder Dedicated Logistics, IBM and TATA Motors. Anupriyo has a bachelor's degree in mechanical engineering from IIT Roorkee in India.   

Abrigo's Chief Product Technology Officer reveals how they're leveling the playing field for 2,400 community banks using AWS-powered AI to compete with billion-dollar financial institutions.Topics Include:Abrigo serves 2,400 community banks and credit unions across the USThey provide risk management, fraud detection, and digital loan origination solutionsConnect platform delivers data analytics for institutions with legacy systemsCommunity banks need instant digital experiences to compete with fintech upstartsCustomers expect Uber-like speed from application to cash within hoursThree technology waves transformed finance: iPhone, cloud computing, then AIChatGPT changed conversational experiences and knowledge search expectations in bankingAI enables instant policy search for new employee onboarding needsEvery minute saved from grunt work gets redeployed into customer relationshipsSimple borrower experiences work across all demographics from boomers to millennialsAbrigo embraced agentic AI early using AWS Bedrock and Agent CoreNew guardrails and evaluations accelerate deterministic workflow reimagination with agentsParticipants:Ravikumar Nemalikanti – Chief Product and Technology Officer, AbrigoSee how Amazon Web Services gives you the freedom to migrate, innovate, and scale your software company at https://aws.amazon.com/isv/

Bob Evans speaks with Jaison Correya, CEO of CLOUDVICE, in a special Cloud Wars Live episode focused on the real-world evolution of AI. Fresh off CLOUDVICE's win of the 2025 Oracle North America Technology and Cloud AI Innovation Partner Award, Correya explains the purpose-driven innovation behind the company's CORX platform. The discussion explores how AI, cloud, blockchain, and robotics converge to move intelligence beyond insights into action.From Data to ActionThe Big Themes:AI Must Drive Action: Jaison Correya makes clear that AI's value is limited if it stops at analysis. While AI can generate insights and recommendations, it does not create impact unless it is connected to execution. CLOUDVICE's approach focuses on enabling AI to act in the real world through orchestration with cloud platforms, blockchain security, and robotics. This shift moves AI from theoretical intelligence to operational autonomy.CORX Enables Convergence: CORX is positioned as the platform where multiple technologies converge into a single operational system. Correya describes CORX as the place where AI thinks, cloud scales, blockchain verifies, and robotics acts. Rather than treating these capabilities as separate tools, CLOUDVICE integrates them to eliminate fragmentation. This convergence allows organizations to securely scale AI while ensuring verification, governance, and execution remain tightly connected across digital and physical environments.Endless Automation Replaces Rules: Correya introduces “endless automation” as a new model that goes beyond static, rule-based workflows. Instead of relying on predefined scripts, CORX enables AI systems that reason, learn, and act as new data nodes are introduced. This allows automation to continuously evolve without constant reprogramming. For enterprises and public sector organizations, this means greater flexibility, efficiency, and resilience as conditions and requirements change.The Big Quote: “AI by itself can produce results, it can analyze and recommend, but it cannot scale securely without a proper cloud platform.”Learn more about CLOUDVICE and Jaison Correya:Connect with Jaison Correya on LinkedIn and learn about CLOUDVICE. Visit Cloud Wars for more.

What if your mining equipment could predict its own failure and tell you how to fix it? In this episode of Mining NOW, we sit down with Wimpie Olivier and Ole Knudsen from WEIR to uncover how their NEXT Intelligent Solutions digital platform is turning data into actionable foresight, preventing catastrophic downtime, and boosting production.

Relive 2025's ERP breakthroughs: from AI-fueled supply chains to sustainability wins that redefined business resilience. This wrap-up episode recaps game-changing insights from the year's top discussions—perfect for forward-thinking leaders.=====Dive into the "Future of ERP 2025 Wrap-Up," a dynamic recap of the year's pivotal episodes unpacking ERP's shift from rigid software to agile, AI-driven powerhouses. Memorable highlights include forward-looking debates on ERP's role in sustainable growth and real-time adaptability, blending data trends with actionable playbooks for digital leaders. Tailored for ERP pros, marketers, and execs eyeing 2026 horizons, this finale inspires bold upgrades. Come join us as we discuss The Future of ERP!⁠Download Episode Transcript⁠Useful Links:⁠SAP Cloud ERP⁠Follow Us on Social Media!⁠SAP Cloud ERP - LinkedIn⁠=====Host 1: Richard Howells, SAPRichard Howells has been working in the Supply Chain Management and Manufacturing space for over 30 years. He is responsible for driving the thought leadership and awareness of SAP's ERP, Finance, and Supply Chain solutions and is an active writer, podcaster, and thought leader on the topics of supply chain, Industry 4.0, digitization, and sustainability.Host 2: Oyku Ilgar, SAPOyku Ilgar is a marketer and thought leader specializing in SAP's digital supply chain and ERP solutions since 2017. As a marketer, blogger, and podcaster, she creates engaging content that highlights innovative SAP technologies and explores key topics including business trends, AI, Industry 4.0, and sustainability.She holds dual bachelor's degrees in Finance & Accounting and English Translation Studies, along with a master's degree in Business Administration and Foreign Trade, specializing in marketing. With her background in digital transformation, Oyku communicates technology trends and industry insights to help professionals navigate the evolving business landscape.=====Key Topics: ERP Evolution, AI Integration, Supply Chain, Sustainability, Predictive Analytics, Digital Twins, SAP Implementations, Net-Zero Goals, Intelligent Automation, Business Agility, ERP, Cloud ERP

Today's guest is Robert Wenier, Global Head of Cloud and Infrastructure at AstraZeneca. Robert leads enterprise cloud, infrastructure, and platform strategy across a highly regulated, data-intensive global organization. Robert joins Emerj CEO and Head of Research Daniel Faggella to discuss how enterprise data and AI architectures are shifting from service-oriented and microservice models toward emerging agentic architectures that prioritize end-to-end business outcomes over stepwise technical execution. The conversation explores why AI is moving from a supporting role to a direct driver of competitive advantage, and how this changes expectations for infrastructure, data strategy, and leadership ownership. Want to share your AI adoption story with executive peers? Click emerj.com/expert2 for more information and to be a potential future guest on the 'AI in Business' podcast! If you've enjoyed or benefited from some of the insights of this episode, consider leaving us a five-star review on Apple Podcasts, and let us know what you learned, found helpful, or liked most about this show! Watch Daniel and Robert's conversation on our new YouTube Channel: youtube.com/@EmerjAIResearch.

In this episode of Disruption/Interruption, host KJ interviews Matt Seefeld, CEO at MedEvolve, about the chaos and inefficiencies in the US healthcare revenue cycle. Matt shares how generative AI and a focus on human accountability can help providers achieve "zero touch" claims, reduce waste, and improve access to care, especially for small and rural hospitals. Four Key Takeaways: The Real Cost of Healthcare is Obscured (3:00)The US healthcare system lacks alignment between consumers, providers, and payers, making it nearly impossible to know the true cost of care. Administrative Waste is a Billion-Dollar Problem (04:01)Most providers touch claims multiple times, with 63% of those touches being wasted effort due to system inefficiencies and payer games. AI is a Tool, Not a Cure-All (31:50)While AI can automate and improve processes, more than half of claim errors still require human intervention, and technology alone won't solve systemic issues. Access to Care is Shrinking for Many Americans (24:00, 27:00)As costs rise and reimbursements fall, small and rural hospitals are closing, and more Americans are forced to seek care through emergency services or go without. Quote of the Show (31:50):"More than half—53%—of the errors that we see that humans have to get involved with come from AI solutions, so they're not smart enough yet." - Matt Seefeld Join our Anti-PR newsletter where we’re keeping a watchful and clever eye on PR trends, PR fails, and interesting news in tech so you don't have to. You're welcome. Want PR that actually matters? Get 30 minutes of expert advice in a fast-paced, zero-nonsense session from Karla Jo Helms, a veteran Crisis PR and Anti-PR Strategist who knows how to tell your story in the best possible light and get the exposure you need to disrupt your industry. Click here to book your call: https://info.jotopr.com/free-anti-pr-eval Ways to connect with Matt Seefeld: LinkedIn: https://www.linkedin.com/in/matt-seefeld-521319/ Company Website: https://medevolve.com How to get more Disruption/Interruption: Amazon Music - https://music.amazon.com/podcasts/eccda84d-4d5b-4c52-ba54-7fd8af3cbe87/disruption-interruption Apple Podcast - https://podcasts.apple.com/us/podcast/disruption-interruption/id1581985755 Spotify - https://open.spotify.com/show/6yGSwcSp8J354awJkCmJlDSee omnystudio.com/listener for privacy information.

AI is something that is truly transforming global business services, in particular Agentic AI, and there is an incredible amount of discussion around the right and wrong way to use it and implement it within GBS.  Two of the topics we hear the most questions about at SSON are regarding buy vs. build and platform vs. point solutions. There is a lot of information online regarding this topic, but it can often be biased, dependent on whether it's written by a vendor and exactly what their solution is. Therefore, SSON invited AI expert Doug Shannon onto the Podcast to give his seasoned perspective. Doug is a Visionary Leader in Intelligent Automation and AI.  He is a pioneer in driving innovation, operational excellence, and strategic vision across global organizations. Recognized among the Top 50 Intelligent Automation Leaders and twice awarded as a Top 25 Thought Leader in this space. During this episode Doug and I discuss the following resources: SSON Research & Analytics State of the Industry Report, of which you can find a copy here. Shared Services & Outsourcing Week North America  Doug's newsletter Brewing Insights.

Explore how automation agents and human specialists work together across the three pillars of prior authorization — determination, initiation, and follow-up. Learn why this balance becomes mission-critical during reverification season, when accuracy and turnaround times can make or break cash flow.

Welcome to AI Unraveled, Your daily briefing on the real world business impact of AI.Today, we move beyond the office environment and into the real world, where billions in infrastructure, energy, and construction assets are managed. These foundational sectors face a relentless convergence of pressure: aging infrastructure, severe safety mandates, and non-negotiable ESG compliance. Reactive maintenance is no longer a viable strategy; it is a liability.This special episode is dedicated to the new standard: Intelligent Automation. We are examining the fusion of autonomous data capture via advanced drones with the cognitive power of AI to create a new data-driven rigor for heavy industry.We're reviewing the article, "Intelligent Automation: AI and Drones in Heavy Industry," breaking down how companies are using this combination to move from risky, manual inspections to predictive maintenance that detects cracks and corrosion days, even weeks, before catastrophic failure. This isn't just efficiency; it's about zero-trust infrastructure monitoring at scale.But first, a crucial message for the enterprise builders:

A case study about automating “wall-to-wall” inventory counts in the warehouse.

The Realities of Reverification and the Future of Intelligent Automation AI is everywhere in healthcare conversations, but when it comes to reverification, the reality is more complex. Each January, practices are hit with a surge of eligibility and benefits checks, straining staff and creating bottlenecks that risk revenue and patient experience. Traditional fixes like staff augmentation and manual workflows keep the lights on, but they don't solve the underlying scalability problem. In this Office Hours, Jonathan Aguiar, Senior Solutions Engineer, and Lora Pada, AVP of Customer Success, will break down the real-world challenges of reverification, explore how staff augmentation and partial automation fill today's gaps, and discuss how intelligent automation and AI agents are being developed to change what's possible tomorrow. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen/

Physical therapy groups face massive reverification spikes every January. Learn how Agentic AI and flexible staffing can keep patients moving while protecting practice revenue.Brought to you by www.infinx.com

In this episode of the Power Producers Podcast, David Carothers is joined by Jonathan Maloney, the founder of InsurStream, to discuss the intersection of insurance and technology. Jonathan, with over 25 years in the industry, shares his insights into the rapidly evolving insure-tech space, specifically the tools he's building to bridge the gap between technology and insurance operations. Jonathan talks about InsurStream's expert marketplace and the development of a bot marketplace, designed to help insurance professionals solve problems efficiently by connecting them with tech experts. The conversation explores the challenges of integrating new technology into traditional insurance practices and how AI and automation are transforming workflows. Key Highlights: Expert Marketplace for Insurance Tech Jonathan explains how InsurStream is creating a platform to connect agents with domain experts who can help build the right tech solutions for their agencies. This marketplace allows for tech to be tailored to the insurance industry's needs, ensuring quality solutions. AI-Driven Innovation Jonathan discusses the rapid advancements in AI and how InsurStream is leveraging AI to streamline tech integration. He talks about the modular approach to building technology that allows for easy updates and quicker integrations, addressing the evolving needs of the insurance industry. Streamlining Insurance Operations with Technology Jonathan dives into the importance of data structure and how agents can better manage their workflows using AI tools. He highlights how technology can make operations more efficient and enable agents to make smarter, faster decisions with the right tools at their disposal. Tech Adoption Challenges David and Jonathan explore the challenges faced by agents when adopting new technologies. They highlight the disconnect between tech-savvy agents and those hesitant to embrace innovation, stressing the need for solutions that simplify and integrate rather than complicate. The Future of Insurance Tech Jonathan shares his thoughts on the future of the insurance tech space, including the potential of AI agents to manage tasks, the importance of standardized tech across the industry, and how emerging innovations are reshaping the insurance landscape. Connect with: David Carothers LinkedIn Jonathan Maloney LinkedIn Kyle Houck LinkedIn Visit Websites: Power Producer Base Camp InsurStream Killing Commercial Crushing Content Power Producers Podcast Policytee The Dirty 130 The Extra 2 Minutes

In this episode of The Digital Executive podcast, Brian Thomas welcomes Fahd Rafi, founder of Noodle Seed, an AI startup transforming how modern organizations operate through intelligent automation. Drawing from a background leading AI and data strategy at Google Cloud and Microsoft, Fahd shares how his mission is to “automate the ordinary and enable the extraordinary” through a new paradigm: Agents-as-a-Service.Fahd explains how Noodle Seed builds agentic systems that go far beyond simple chatbots—by identifying business processes that should be automated, eliminated, or augmented with AI. He breaks down misconceptions around AI implementation, emphasizing the need for outcome-driven design over hype-driven deployment. Instead of charging by user seats or token usage, Fahd advocates for shared-value models where pricing aligns with business results.From eliminating repetitive tasks to empowering enterprise teams with intelligent agents, Fahd offers a compelling vision of the AI-powered future—where human creativity is prioritized, and machines take care of the rest.Like to be a future guest on the show? Apply Here

This week, Ivy Slater, host of Her Success Story, chats with her guest, Elisa Silverglade. The two talk about Elisa's journey from managing law firms to becoming Director of Intelligent Automation at Techromatic, the power of robotic process automation (RPA) to streamline repetitive "grunt work" in legal practices, and how Techromatic partners with law firms to create tailored automation solutions that dramatically boost efficiency, accuracy, and employee satisfaction.  In this episode, we discuss: How the automation process works for law firms What "grunt work" looks like in law firms and how it can be automated When automation became viable for law firms Why law firms should consider automation Who benefits from automation in law firms   Elisa Silverglade is the Director of Intelligent Automation at Techromatic, where she helps law firms streamline operations through custom software robots powered by Robotic Process Automation (RPA). With over 15 years of experience managing a law office and a diverse background spanning finance, technology, and advocacy, Elisa brings a rare blend of empathy, operational insight, and tech fluency to her work.  She's passionate about eliminating the “paperwork” making way for “people-work.” Outside of work, Elisa is a dedicated advocate and community organizer.  She also loves listening to live music, eating great food, and enjoying deep conversations! If you'd like to explore automation opportunities at your firm, please schedule a meeting with Elisa, and use code SSC5 to get 5% off the development fee for your first project! Website: https://techromatic.com/ Social Media Links:  https://www.linkedin.com/in/elisa-silverglade/    

From a recent WEDI virtual spotlight, WEDI's Emerging Technology Workgroup Chair Nick Radov (Stedi) has a great conversation about how providers are leveraging artificial intelligence to improve the industry and the special place guidance plays in ensuring not only innovation, but also responsibility. The panel: Jared Staal, Executive Director, Intelligent Automation & AI, Mayo Clinic, Mayo Clinic Newar Shara, PhD, Chief, Research Data Science, MedStar Research Institute. Chief of AI Application in Health Data Science (AI CoLab). Co-Director, Center for Biostatistics, Informatics, and Data Science Frederick Chen, MD, Chief Health and Science Officer, American Medical Association

As payment methods diversify and customer expectations increase, the traditional collection and lockbox processing model must evolve. The growing complexity of incoming payments—especially non-conforming mail and unstructured transactions—coupled with the change in expectations, demand smarter, scalable solutions. This situation of complexity and expectations has ushered in a new era of modern collection processing, focused on eliminating manual inefficiencies and using intelligent automation tools to improve accuracy and data quality, driving faster payment processing and improved operational throughput and scalability. Deluxe's Dave Boyce sits down with Craig Jeffery on the Treasury Update Podcast to talk about the latest capabilities lockbox providers can use to improve their existing processes and meet the growing needs of corporations. In this episode, we'll discuss some key features of modern collection solution sets: Virtual batching Machine learning-driven recognition Historical learning Intelligent character recognition (ICR) technology  

Send me a messageIn this episode of the Sustainable Supply Chain podcast, I had a cracking chat with René Schrama, Chief Commercial Officer at Peak Technologies. We dug into the evolving landscape of supply chain automation and what it truly means to “leverage automation intelligently” today.René shared how supply chain leaders are moving beyond full-scale automation projects and instead focusing on targeted improvements that actually matter. We explored why finding even six seconds to save in a warehouse process can add up to real gains, and how the Kaizen approach remains a solid guiding principle for continuous improvement.We didn't shy away from the challenges, either. René highlighted the impact of geopolitical disruptions like tariffs and shifting trade policies, and why adapting supply chain strategies has become more critical than ever.A big takeaway for me? Automation isn't about replacing people, it's about striking the right balance between human creativity and machine precision. We also discussed the importance of designing out waste, re-harvesting resources, and why open systems, not closed silos, are key to future-proofing operations.If you're in supply chain, sustainability, or digital transformation, this one's worth a listen. Let me know your thoughts in the comments below!Listen to the full episode wherever you get your podcasts, or on my website at https://www.sustainablesupplychainpodcast.com/#SupplyChain #Sustainability #Automation #Kaizen #IntelligentAutomation #PodcastElevate your brand with the ‘Sustainable Supply Chain' podcast, the voice of supply chain sustainability.Last year, this podcast's episodes were downloaded over 113,000 times by senior supply chain executives around the world.Become a sponsor. Lead the conversation.Contact me for sponsorship opportunities and turn downloads into dialogues.Act today. Influence the future.Support the showPodcast supportersI'd like to sincerely thank this podcast's generous supporters: Alicia Farag Kieran Ognev And remember you too can Support the Podcast - it is really easy and hugely important as it will enable me to continue to create more excellent episodes like this one.Podcast Sponsorship Opportunities:If you/your organisation is interested in sponsoring this podcast - I have several options available. Let's talk!FinallyIf you have any comments/suggestions or questions for the podcast - feel free to just send me a direct message on LinkedIn, or send me a text message using this link.If you liked this show, please don't forget to rate and/or review it. It makes a big difference to help new people discover it. Thanks for listening.

In this deep-dive conversation, Isaac Heller (CEO, Trullion) and Shlomo Agishtein (Director of AI, Trullion) share how AI is reshaping the future of finance and accounting. From their origin stories to the development of Trulli, Trullion's domain-specific AI, they break down what AI agents can really do, and what's just hype. You'll learn: * How Trullion evolved AI specifically for accounting workflows * What separates Trulli from generic large language models * Real-world use cases of AI agents in daily financial operations * The future of AI in audit, compliance, and reporting * Why accountants will lead, not lose, in an AI-driven industry This episode offers finance professionals a clear-eyed look at what AI means for your role today and where it's heading next.

In this episode of Zero to CEO, I speak with Harvard serial founder Shirish Nimgaonkar about how his company, eBlissAI, is leading a new era of agentic AI through self-healing, autonomous systems. Shirish explains why today's enterprise IT systems are falling short and how eBlissAI's platform is transforming endpoint management by combining real-time analytics, predictive insights, and intelligent automation. We discuss how businesses can drastically reduce operational costs, improve user productivity, and gain a superior ROI by adopting AI that not only reacts but predicts and personalizes. With enterprise tech at a tipping point, this episode explores why now is the critical moment to embrace truly autonomous solutions.

ServiceNow, the AI platform for business transformation, and Aptiv PLC, a leading global technology company focused on making the world safer, greener, and more connected with advanced software defined solutions, has announced a strategic partnership focused on driving intelligent automation and operational resilience across telco, automotive, enterprise, and industrial sectors. Combining the strength of the ServiceNow Platform with Aptiv's virtualisation platform enabled by Wind River cloud and Linux solutions - the partnership will drive greater automation and efficiency for telco and enterprise customers, with a shared vision to transform how connectivity powers the future of mobility and industrial sectors. Aptiv has also selected ServiceNow to help scale enterprise intelligence and unlock value across its organisation. Businesses face mounting pressures navigating a dynamic global landscape, while ensuring operational efficiency and continuous improvements in customer service. The collaboration between ServiceNow and Aptiv will deliver a powerful, scalable solution that connects real time data from complex, asset heavy systems with digital enterprise processes, enabling smarter decisions, faster response times, and operational agility for customers across industries. "The AI world doesn't respect organisational boundaries. It takes innovative partnerships to deliver on the potential of intelligent systems. ServiceNow and Aptiv are creating new possibilities for how industries operate, transform, and grow through next generation platforms," said ServiceNow Chairman and CEO Bill McDermott. "Together we will deliver precision, speed, and resilience in every workflow, in every sector, around the world." "Our edge to cloud solutions are purpose built for the world's most demanding environments - where safety, security, and performance are mission critical," said Kevin Clark, Chair and Chief Executive Officer, Aptiv. "With ServiceNow, we're applying the same real time, systems level intelligence that powers next generation mobility and infrastructure to the enterprise, transforming manual processes into integrated workflows that will drive operational resilience, efficiency, and performance for our customers across industries." ServiceNow's AI powered CRM workflows that connect the full telco customer lifecycle will integrate with Aptiv solutions including the Wind River Cloud Platform, a cloud native, on premises, private cloud solution, and Wind River eLxr Pro, an enterprise Linux offering for AI and mission critical workloads. Through the integration, customers are able to manage their assets through a cloud computing approach rather than traditional software. The collaboration is designed to support: Real time insights: Secure, low latency cloud deployments to ensure faster decision making and greater agility. End to end connectivity: Transforms cumbersome, manual processes into streamlined, automated workflows to enable greater connectivity and efficiency across the entire value chain. Security and scalability: Delivers robust data orchestration and management tools to handle complex workloads while ensuring regulatory compliance. The integration of ServiceNow CRM capabilities with Aptiv's platforms and technology from Wind River will enable customers to manage their own infrastructure with greater control, security, and reliability. New capabilities for virtualising and managing network functions will empower customers to achieve increased agility, flexibility, and cost effectiveness. Across industries, demand is rising for real time, intelligent systems that are secure, scalable, and reliable. Aptiv's platform powers mission critical applications from the edge to the cloud, enabling customers to capture and act on data where it's generated in vehicles, aircraft, factories, and networks. The collaboration will bring together Aptiv's edge intelligence and real time systems with ServiceNow's enterprise automation and AI ...

The post Status Go: Ep. 249 – The Rise of Intelligent Automation: From RPA to Gen AI | Peter Xu appeared first on InterVision Systems.

NVIDIA #GTC25 將於 3/17 – 21 日盛大登場，立即免費報名在線上與全球開發者一起共襄盛舉

Robotic process automation has evolved into intelligent automation, transforming healthcare workflows. Discover how AI-powered document capture simplifies operations, boosts accuracy, and empowers teams to focus on what matters most.

Intelligent automation is transforming industries by tackling messy, unstructured workflows that traditional Robotic Process Automation (RPA) couldn't handle. In this episode, a16z partner Kimberly Tan discusses the shift from rigid RPA systems to AI-powered agents and why this evolution unlocks massive opportunities in legacy markets.Drawing on her article "RIP to RPA: The Rise of Intelligent Automation," Kimberly shares real-world examples of companies revolutionizing referral management, and highlights how startups can build impactful solutions in this space.Resources:Find Kimberly on X: https://x.com/kimberlywtanRead Kimberly's article: https://a16z.com/rip-to-rpa-the-rise-of-intelligent-automation/Stay Updated: Let us know what you think: https://ratethispodcast.com/a16zFind a16z on Twitter: https://twitter.com/a16zFind a16z on LinkedIn: https://www.linkedin.com/company/a16zSubscribe on your favorite podcast app: https://a16z.simplecast.com/Follow our host: https://twitter.com/stephsmithioPlease note that the content here is for informational purposes only; should NOT be taken as legal, business, tax, or investment advice or be used to evaluate any investment or security; and is not directed at any investors or potential investors in any a16z fund. a16z and its affiliates may maintain investments in the companies discussed. For more details please see a16z.com/disclosures.

In this Respiratory edition of the Industry Matters podcast, Boone Lockard, VP of Respiratory. chats with Trey Holterman, Co-Founder and CEO of Tennr, and Trevor Danley, Executive VP of Operations at Total Medical Supply. They delve into the transformative journey of Tennr, a cutting-edge intelligent automation platform. Tune in to hear about their innovative solutions, the evolution of their partnership, and the exciting advancements on the horizon for Tennr and the healthcare industry.

In this episode of Marketing Art and Science, CMO advisor and host Lisa Martin invites Dynatrace CMO Laura Heisman to discuss the real-world applications and impact of AI, generative AI, causal AI, and predictive analytics on the customer journey. Laura also shares her expertise in formulating marketing AI councils at companies like VMware and Dynatrace, and talks about the significant impact these councils are having on marketing-sourced business. Their discussion covers: Introduction to the CMO, her journey, and what excites her about leading marketing in the AI era. Insight into Dynatrace's marketing technology stack, the balance between creative ("art") and data-driven ("science") strategies, and how these elements are used to enhance revenue and personalization. Practical uses of AI and data in marketing at Dynatrace - its AI Council - including predictive analytics and generative AI. Exploration of how Dynatrace applies AI and data in marketing, including predictive analytics, automation, and generative AI tools like ChatGPT to differentiate and optimize marketing efforts.  

In this episode of How to Grow Using AI, ML, and Intelligent Automation, host Nicholas Cole is joined by Austin Reed, Co-Founder of Horizon Development, to discuss the challenges organizations face when adopting technologies like AI and machine learning, as well as the solutions.

In this episode of How to Grow Using AI, ML, and Intelligent Automation, host Nicholas Cole is sits down with Ford Kerr, Head of AI and Automation at Soar Autism Center, to discuss his journey from healthcare and his ongoing mission to infuse the organization with AI and automation tools that can enhance clinical quality and improve efficiency.

“One of the most essential parts of bringing innovation to market is often the most rarely noted,” says host Macy Donaway on the latest Resonance Test podcast. “And it's those dedicated client leads and sponsors who have political capital built that they can spend to then overcome hurdles.” We call such people mavericks, and Uma Gopinath, the CIO of Porter Airlines and our podcast guest, perfectly embodies that term. Gopinath has been a highly successful change-maker in numerous companies and industries (she was the CIO of Metrolinx, the Director of Technology and Innovation at Lush, and the AVP of Intelligent Automation at Canadian Tire Corporation). Along the way, she has learned how to thrive in the heavily male-dominated technology industry and shares some of her wisdom in this conversation. Giving back, in fact, is central to her work. “As a person of privilege, you need to share that privilege with others,” she says, noting that when at Metrolinx, she noticed the diversity of her teams was “in the low teens when we started,” and by the time she exited “We were close to 30-35% in diversity.” She says that change happens “by intention.” And notes that when a woman didn't win a particular role, she would ask her colleagues why and was often told, “But she's the second best.” To this, Gopinath argued that perhaps she was “second best because she's never been given the opportunity to be the first best.” Fixing systemic bias, she notes: “Calls for courage, calls for some unpopular statements sometimes.” Courage is a central part of Gopinath's general ethos, and it takes the shape of a willingness to be curious, to experiment (and experiment at scale: “your denominator has to be big for you to get those useful, successful experiments,” she says). Gopinath talks up the importance of focusing on the customer. Continuously. Gopinath notes that many organizations brew up a business case and do a project, “but then nobody goes back to effectively evaluate” the outcomes originally projected. Consequently, she says, “We hear lots of stories about how IT projects don't deliver.” She adds that sometimes it's “a small feedback loop that's required” and that doing “a little more to get to that bigger benefit” is something businesses need to do better. Gopinath ends with some memorable maverick-level inspiration for future leaders: “Enjoy what you're doing. If you're not having fun, then go be successful somewhere else.” Now go have fun and listen to the episode! Host: Alison Kotin Engineer: Kyp Pilalas Producer: Ken Gordon

In this episode, Amir chats with Brajesh Jha, SVP and Global Business Leader of Data Tech and AI at Genpact, about scaling Generative AI (Gen AI). They explore what 'Gen AI at scale' means, drawing parallels with past technological waves like computerization and robotic process automation. Topics include the importance of data quality, strategic and technological considerations, and reimagining business models to leverage AI effectively. Brajesh shares Genpact's transformation journey and practical advice for harnessing Gen AI's power, emphasizing a strategic, data-driven, AI-first mindset. Highlights: - 01:21 Understanding Gen AI at Scale - 02:14 Historical Context of Technological Evolution - 05:09 Challenges and Opportunities with Gen AI - 05:48 Apple Intelligence and Data Utilization - 12:10 Strategic Considerations for Gen AI - 15:23 Importance of Data Quality - 18:31 Steps for Successful Gen AI Implementation - 23:38 Future of Gen AI in Business Guest: Brajesh Jha is a Senior Executive with over two decades of experience in professional services at multi-billion-dollar technology companies. Currently, he leads Genpact's Technology, Media, and Entertainment vertical, managing global business operations that deploy Analytics, Artificial Intelligence, and Intelligent Automation capabilities. He also drives co-innovation with various micro-segments, including studios, cable providers, publishers, entertainment companies, and advertising agencies, to build new operating models and enhance customer experiences. LinkedIn: https://www.linkedin.com/in/brajeshjha --- Thank you so much for checking out this episode of The Tech Trek. We would appreciate it if you would take a minute to rate and review us on your favorite podcast player. Want to learn more about us? Head over at https://www.elevano.com Have questions or want to cover specific topics with our future guests? Please message me at https://www.linkedin.com/in/amirbormand (Amir Bormand)

In this episode of How to Grow Using AI, ML, and Intelligent Automation, host Nicholas Cole is joined by Iris Wang, President, CEO, and Founder of the UniCloud Institute, to discuss the role of holistic AI in driving business growth and innovation. They explore holistic AI strategies, ethics, and real-life applications.

In this episode of How to Grow Using AI, ML, and Intelligent Automation, host Nicholas Cole is joined by Josh Lucas, Head of GTM Automation Solutions at Workato, to explore how AI and machine learning can benefit businesses by automating the marketing processes and integrating systems, making work more efficient.

In this episode of How to Grow Using AI, ML, and Intelligent Automation, host Nicholas Cole is joined by Frank Pica, CEO and Co-Founder of Native AI, to share the positive potential of generative AI to solve real-world problems, scale businesses, and improve customer experience.

In this episode of How to Grow Using AI, ML, and Intelligent Automation, host Nicholas Cole is joined by Ana Di Grigoli, Manager of UX Design at Amazon Prime, to explore how technologies like AI enable designers to gain valuable insights into user needs and solve their problems.

In this episode of How to Grow Using AI, ML, and Intelligent Automation, host Nicholas Cole is joined by Amit Pande, a GTM Advisor and AI Investor, to explore the role of AI augmentation for go-to-market functions like sales, marketing, and customer success.

This episode features an interview with Christina Kucek, Executive Director of Intelligent Automation at CAI. She has over 15 years of consulting experience in delivering cutting-edge implementations in Conversational AI, natural language processing, and robotics process automation. At CAI, Christina guides clients through their automation journeys while delivering innovative solutions.In this episode, Shawn and Christina discuss the impact of AI on employee experience: from onboarding to accelerating workflows to building in ethics.-------------------“Employee retention a lot of times can be impacted by their first week or two of employment. They get their machine, their access to all the systems that they need. They get their email, it's already set up. They show up on day one and they're ready to go. That impression that you make as a company on their new employee will help us retain our best talent. That reduces our cost overall for trying to recruit people and train people. That retention piece is really valuable.” – Christina Kucek-------------------Episode Timestamps:*(02:44): Rapid fire questions*(07:13): Christina breaks down CAI and her role*(15:57): How AI impacts employee experience*(28:22): How AI will affect the amount of work for employees*(36:43): The future of augmented intelligence*(45:23): What's next for Christina and CAI-------------------Links:Connect with Christina on LinkedInLearn more about CAIConnect with Shawn on LinkedInCohesion Podcast

In this episode of How to Grow Using AI, ML, and Intelligent Automation, host Nicholas Cole is joined by Jeff Dillon, Founder of EdTech Connect, to share insights on how technologies like AI and machine learning are shaping the world of higher education.

In this episode of How to Grow Using AI, ML, and Intelligent Automation, host Nicholas Cole is joined by Nabeel Siddiqui, Global Senior Director and Head of Tech and Automation at SAP, to discuss the power of AI and machine learning in scaling businesses.

See omnystudio.com/listener for privacy information.