Podcasts about Process mining

In dieser Folge geht es um Business Process Transformation, die Frage, was genau man darunter versteht und welche Rolle dabei SAP Signavio spielen kann. Christoph Haffner spricht drüber mit Daniel Hesseling und Florian Hörl, beide aus der Prozessberatung bei SAP Signavio, über ihre Erfahrungen und ihre Sicht auf das Thema.Im Mittelpunkt steht Business Process Transformation als kontinuierlicher Prozess, bei dem Prozesse an neue Anforderungen, interne Veränderungen oder regulatorische Vorgaben angepasst werden. Dabei geht es um Prozessdokumentation, Analyse, Optimierung, Automatisierung und die Definition von Zielprozessen. Außerdem sprechen Daniel und Florian über die Rolle von KI in der Prozessberatung und darüber, wie SAP Signavio mit Prozessmodellierung, Process-Mining und Transparenz über Prozesslandschaften Transformationsvorhaben unterstützt. Insbesondere auch typische Herausforderungen wie fehlende Transparenz, getrennte Sichtweisen von Fachbereichen und IT sowie die Bedeutung von Standardisierung.LinksFlorian Hoerl auf LinkedIn: https://www.linkedin.com/in/florian-alexander-h%C3%B6rl/Daniel Heßeling auf LinkedIn: https://www.linkedin.com/in/daniel-hesseling/SAP Signavio: https://www.signavio.com/SAP Signavio Process Transformation Suite: https://www.signavio.com/products/process-transformation-suite/ENC239 – Wie Change, Transformation und Prozessmanagement zusammenhängen mit Gia Thi Nguyen: https://open.spotify.com/episode/2mkPRPRhAzMPdo7xofCBYZ?si=cPIUkomCSMeQWuqpJbQfJg

Celonis ist nicht jedem bekannt, aber fast jeder DAX-Konzern ist Kunde. In dieser Folge spreche ich mit Manuel Haug, Field CTO und fast-11-Jahre-Veteran bei Celonis, über Process Mining und die Entwicklung des Unternehmens von 3 auf 3000 Mitarbeiter. Manuel erklärt, wie Celonis Unternehmen zeigt, was in ihren eigenen Abläufen wirklich passiert und warum das die Grundlage für echte künstliche Intelligenz ist. Eine Folge für alle, die verstehen wollen, wie aus drei Münchner Studenten ein globales 13-Milliarden-Unternehmen wurde! Lohnt sich. :)Mehr Infos zu Manuel findest du hier: https://www.linkedin.com/in/manuel-haug-753a759b/Hier findest du mehr zu Celonis: www.celonis.comHier findest du mehr zu Ingenieurshelden: www.ingenieurshelden.de

Most process mining initiatives don't fail because of the technology. They fail before the tool even opens and long after go-live. In this episode we go through the most common patterns we see in the field: vague objectives, no real executive commitment, rushed rollouts, and dashboards that slowly die because nobody owns them. Whether you're just getting started or wondering where it all went wrong, this one's for you.Follow us on our LinkedIn page here: LinkedIn and on Instagram here: InstagramLearn more about what we do at Processand here: Processand

Sind schlechte Daten wirklich Ihr Problem – oder nur die bequemste Ausrede?Ihr Unternehmen sitzt auf einem Datenschatz – warum nutzen Sie ihn nicht?…darüber sprechen wir in diesem Interview.Schlechte Datenqualität gilt in vielen Unternehmen als Haupthindernis für KI-Projekte – doch ist das wirklich so, oder ist es nur die bequemste Ausrede, um nicht zu starten? In dieser Episode des #KIundTECH Podcast beleuchtet Benjamin Aunkofer, Gründer von DATANOMIQ, im Interview mit Holger Winkler die drei größten Fehler im Umgang mit Datenqualität und zeigt praxisnah, wie Unternehmen diese gezielt vermeiden können. Das Gespräch liefert konkrete Handlungsempfehlungen für alle, die mit Daten arbeiten und den nächsten Schritt in Richtung datengetriebenes Unternehmen gehen wollen.Warum sollten Sie dieses Interview nicht verpassen?Sie erfahren, warum "schlechte Daten" häufig eine Ausrede ist und wie Sie trotzdem mit KI-Projekten starten können.Sie verstehen, welche Rollen im Unternehmen für Datenqualität verantwortlich sind und wie die Zuständigkeiten sinnvoll verteilt werden.Sie lernen den Unterschied zwischen Top-Down- und Bottom-Up-Ansätzen bei der Datenstrategie kennen und wann welcher Ansatz passt.Sie bekommen einen klaren Überblick über Data Warehouse, Data Lake und Data Lakehouse – verständlich erklärt anhand alltagsnaher Beispiele.Sie verstehen, warum gute Datenqualität den monetären Unternehmenswert direkt beeinflusst und was das für Ihre Strategie bedeutet.Takeaways aus dem Interview:Mut zur Lücke: Fehler 1 ist, Daten gar nicht erst zu nutzen, weil sie vermeintlich zu schlecht sind. Datenqualität verbessert sich erst durch die aktive Auseinandersetzung mit den Daten.Fehler 2 ist die fehlende Verfügbarkeit von Daten. Ohne eine geeignete Infrastruktur wie ein Data Lakehouse bleiben wertvolle Daten ungenutzt oder gehen verloren.Fehler 3 ist die massive Unterschätzung des Datenwerts. Gute Datenqualität erhöht den Unternehmenswert nachweislich und ist ein entscheidender Faktor bei Due-Diligence-Prozessen.Process Mining ist eine Schlüsselmethodik, um Prozesse aus Daten heraus zu rekonstruieren, Datenfehler aufzudecken und die Datenqualität systematisch zu verbessern.Daten aus unterschiedlichen Bereichen wie BI, Process Mining und Data Science gehören zusammen – sie zu trennen ist ein typischer organisatorischer Fehler.Datenqualität lässt sich messen: Abdeckungsraten, Anomalieerkennungen und statistische Ausreißeranalysen liefern konkrete Indikatoren.Das Vertrauen der Mitarbeiter in Unternehmensdaten ist ein schneller, praktikabler Frühindikator für den tatsächlichen Stand der Datenqualität.#Digitalisierung #CEO #Unternehmertum #KünstlicheIntelligenzÜber #KIundTECH – der KIundTECH Podcast:KI & TECH in Unternehmen und Gesellschaft: Wettbewerbsvorteil oder Sargnagel?Was machst Du daraus?Wir sprechen mit Anwendern und Vordenkern über Chancen, Risiken und Auswirkungen von KI – klar, praxisnah und auf den Punkt. Damit unsere Hörer schneller die richtigen Entscheidungen treffen können.► Mehr erfahren: https://kiundtech.com/ ► Holger Winkler auf LinkedIn: https://www.linkedin.com/in/holger-winkler/ Du möchtest einen Gast vorschlagen oder selber zu uns in die Sendung kommen?Alle Informationen und ein Bewerbungsformular findest du auf unserer Webseite!

Your dashboards show you what's happening. Process mining shows you why — and what to do about it. In this episode, Bobby Brill sits down with Dan Grady to demystify process mining: what it is, how it works within the ServiceNow platform, and why organizations using it are uncovering years of hidden inefficiency they never knew existed. Dan walks through real customer stories — from a double approval process for printer toner that was costing 2 days per request to a single form-field change that saved 7 years of manual work per month — and explains how process mining moves you from raw data to actionable insight faster than any traditional approach. Dan Grady has a technology career that spans over 25 years. The last 10 spent at ServiceNow. In his current role as Director of Product Management, he is focused on helping customers identify process improvement opportunities through the use of ServiceNow's Process and Task Mining solution. Outside of the office, he enjoys spending time with his wife and 3 girls, public speaking, bad NY sports teams, a good happy hour deal, and storytelling. Whether you're new to ServiceNow or a seasoned admin, this episode will change how you think about your workflows.

Your dashboards show you what's happening. Process mining shows you why — and what to do about it. In this episode, Bobby Brill sits down with Dan Grady to demystify process mining: what it is, how it works within the ServiceNow platform, and why organizations using it are uncovering years of hidden inefficiency they never knew existed. Dan walks through real customer stories — from a double approval process for printer toner that was costing 2 days per request to a single form-field change that saved 7 years of manual work per month — and explains how process mining moves you from raw data to actionable insight faster than any traditional approach. Dan Grady has a technology career that spans over 25 years. The last 10 spent at ServiceNow. In his current role as Director of Product Management, he is focused on helping customers identify process improvement opportunities through the use of ServiceNow's Process and Task Mining solution. Outside of the office, he enjoys spending time with his wife and 3 girls, public speaking, bad NY sports teams, a good happy hour deal, and storytelling. Whether you're new to ServiceNow or a seasoned admin, this episode will change how you think about your workflows.

Gemeinkosten machen in vielen Unternehmen einen erheblichen Anteil der Gesamtkosten aus – doch ihre Verrechnung und Steuerung gilt als kompliziert und fehleranfällig. Das Problem: Falsche Zuschlagssätze verzerren Kalkulationen, ungenutzte Kapazitäten belasten die Profitabilität und Verwaltungskosten wachsen schneller als der Umsatz. In dieser Folge des Performance Manager Podcasts spricht Peter Bluhm mit Prof. Dr. Andreas Hoffjan, einem der Herausgeber der Fachzeitschrift Controlling, über das Schwerpunktthema der aktuellen Ausgabe 1/2026: Gemeinkostenmanagement. Themen dieser Folge: Was bedeutet „Kalkulations-Hygiene" und warum werden Zuschlagssätze in der Praxis so selten auf Korrektheit überprüft? Wie können Leerkosten durch ungenutzte Kapazitäten präzise ermittelt und gesteuert werden – besonders in volatilen Zeiten? Welche Potenziale bieten moderne Technologien wie Process Mining, BI-Tools und Künstliche Intelligenz für ein besseres Gemeinkostenmanagement? 

One of the skills that I see an increasing demand for Business Analysts is data analysis. Especially when “new” tools like Process Mining shift the landscape towards data-driven analysis.And besides the need to learn these new skills, I also see multiple tools that are very pricey and might be cost prohibitive for some organizations, so they fall back to the universal Swiss knife in business… Excel.One of the tools that beats that trend is KNIME, which not only is open-source but also has a great community and great training offerings. Besides the fact that the tool is great, if you have ever watched a video from KNIME you will recognize the voice of our guest, Rosaria Silipo, immediately.Rosaria has been a researcher in applications of AI and Machine Learning for over a decade. Application fields include biomedical systems, IoT, customer intelligence, financial services, social media, cybersecurity, and automatic speech processing. She is currently based in Constance (Germany) / Zurich (Switzerland).In this episode of the podcast, we talk about:Rosaria's background—she brings decades of experience, from early neural networks in the 1990s to shaping the KNIME community.A journey through data science history: hardware limits, Big Data, GPUs, deep learning, and today's AI-driven shift.From building models to consuming and fine-tuning AI: why modern analytics is now more engineering than research.Tool evolution matters: visual, low-code platforms lower the barrier without blocking advanced use cases.Open source as an accelerator: community, shared extensions, education, and faster innovation.Why Excel breaks at scale—and how reproducible data pipelines outperform spreadsheet heroics.KNIME's strength: step-by-step logic, transparency, and workflows you can explain to stakeholders.Education over hype: tools are powerful, but data literacy and validation remain non-negotiable.Rosaria's focus forward: growing AI learning communities and mentoring young entrepreneurs.AI realities: hype is real, but fundamentals still matter—especially for tabular and business data.Community beats lock-in: ecosystems outlast tools and make practitioners better.Final takeaway: better analytics isn't about smarter tools—it's about people, clarity, and shared understanding.You can reach Rosaria via LinkedIn here: https://www.linkedin.com/in/rosaria/. PS: Please reach out to us by either sending an email to hello@whatsyourbaseline.com. And meanwhile, don't forget to subscribe to the What's Your Baseline? podcast on your favorite platform.And if you like what you see here and want to support “the little podcast that could,” please check out our Patreon at https://patreon.com/whatsyourbaseline.

#67 Learn more about the Top BPM Topics 2026 of the New Process Community as well as what the BPM Thought Leaders have on their list for the new year.In this episode, I'm sharing the results of the New Process Survey with you. More than 100 members of the New Process Community posted what they have on their list for 2026. I've read every single answer and categorized it to identify the top BPM topics 2026 for you.Today's Guests:But I will not only share the results of the survey with you, I've also asked some top BPM Creators, Thought Leaders, and Researchers to share their top BPM topics with us:Amy Van Looy, professor at Ghent University in BelgiumZbigniew Misiak, founder of BPMtips.comTim Geppert, lecturer at School of Management and Law at Zurich University of Applied SciencesJulia Kupke, Senior Process Excellence Consultant at ApolixLaura Brandenburg, founder of Bridging The Gap for Business AnalystsCaspar Jans and Russell Gumersall from the BPM360 PodcastRegina Haar, Awareness Manager, and Carsten Behrens, founder and CEO of Modell AachenRoland Woldt from the What's your Baseline? podcastBjörn Richerzhagen, founder of Minautics and organizer of the WorkflowAnalytica conferenceWil van der Aalst, Godfather of Process MiningYou'll learn:What the top BPM topics for 2026 are and what you can do about them.If you haven't had these topics on your radar yet, you should definitely double-check whether they are relevant to you or not.So, it's a must-listen-episode to get 2026 started!

Alex Hofmann spricht mit dem Celonis-Mitgründer und Co-CEO Bastian Nominacher über den Aufstieg zum globalen Tech-Unternehmen. „Mich hat Technologie immer fasziniert, weil sich so viel so schnell bewegt“, sagt Nominacher im Gespräch. Das Münchner Unternehmen gilt heute als Weltmarktführer für Process Mining. Der Erfolg basiert laut Nominacher auf der Fähigkeit, Ineffizienzen in komplexen Unternehmensabläufen sichtbar zu machen. Das Unternehmen zeigt, wie aus einer universitären Idee ein globaler Standard erwächst.Europäische Unternehmen stehen bei der Digitalisierung vor großen bürokratischen Hürden. Bastian Nominacher fordert deshalb mehr Augenmaß bei der Regulierung durch die Politik. „Man muss immer unterscheiden, wenn man reguliert, was sind die Zielsetzungen des Ganzen?“, gibt der Unternehmer zu bedenken. Zu strenge Regeln könnten die Innovationskraft am Standort Deutschland massiv einschränken. Er plädiert für Rahmenbedingungen, die Wachstum ermöglichen, statt es durch starre Vorgaben zu bremsen.Ein strukturelles Problem bleibt die enorme Finanzierungslücke zwischen Europa und den USA im Startup-Sektor. US-amerikanische Investoren stellen oft deutlich mehr Risikokapital für späte Wachstumsphasen bereit. Nominacher sieht hier dringenden Handlungsbedarf, damit europäische Champions nicht frühzeitig abwandern oder verkauft werden.Hier geht es zur Anmeldung für den Space.TableTable Briefings - For better informed decisions.Sie entscheiden besser, weil Sie besser informiert sind – das ist das Ziel von Table.Briefings. Wir verschaffen Ihnen mit jedem Professional Briefing, mit jeder Analyse und mit jedem Hintergrundstück einen Informationsvorsprung, am besten sogar einen Wettbewerbsvorteil. Table.Briefings bietet „Deep Journalism“, wir verbinden den Qualitätsanspruch von Leitmedien mit der Tiefenschärfe von Fachinformationen. Professional Briefings kostenlos kennenlernen: table.media/testenHier geht es zu unseren WerbepartnernImpressum: https://table.media/impressumDatenschutz: https://table.media/datenschutzerklaerungBei Interesse an Audio-Werbung in diesem Podcast melden Sie sich gerne bei Laurence Donath: laurence.donath@table.media Hosted on Acast. See acast.com/privacy for more information.

In dieser Episode sprechen wir mit Manuel Haug, Field CTO bei Celonis, über Process Mining, Agentic AI und die Evolution der Prozessautomatisierung. Manuel gibt spannende Einblicke in die Entwicklung von Celonis von einer On-Premise-Lösung zu einem führenden Cloud-basierten Anbieter für Process Intelligence. Kernthemen der Episode: - Process Mining und Process Intelligence Grundlagen - Integration von generativer KI in Unternehmensabläufe   - AI-Agents in der Prozessautomatisierung - AWS Services für Agentic AI Implementierungen - Change Management bei KI-gestützter Prozessoptimierung Highlights: - Praxisbeispiel: AI-gestützte Lieferkettenoptimierung in der Automobilindustrie - Unterschiede zwischen regelbasierter und KI-basierter Prozessautomatisierung - Integration von AWS Services wie Bedrock und Nova - Herausforderungen bei der Implementierung von AI Agents - Evolution von Chatbots zu proaktiven KI-Assistenten Über den Gast: Manuel Haug ist Field CTO bei Celonis und seit über 10 Jahren im Unternehmen. Als erster Produktmanager hat er die Entwicklung der Process Intelligence Plattform maßgeblich mitgestaltet und verantwortet heute die Produktstrategie und -architektur. Links: - Manuel Haug auf LinkedIn - Celonis Website: celonis.com - Celonis auf dem AWS Marketplace - Celosphere - die Celonis User Conference  - AWS Cloud Horizonte Podcast Website Host: - Jana Kupfer, Senior Marketing Manager ISV, AWS AWS Cloud Horizonte ist der offizielle deutschsprachige AWS Podcast.

Process Mining—a technology and technique that Gartner just called “early mainstream” in one of their last reports.But many people still don't know exactly how to approach this thing. They listen to the vendors talking about technical integrations and all the fancy features, which—to be honest—can be pretty overwhelming for someone who is just looking at it.That is why Roland wrote his second book about “Successful Process Mining Projects,” which will be released in a bit more than a week from now on Sep. 15. It is full of real-life experiences and advice for the newbie who tries to make sense of all the new terms and possibilities.To introduce you to the content and approach, we recorded an episode talking about the book while J-M tried to be the tough investigative journalist that he wants to become—spoiler alert, there were still some softball questions

Ep.230 - Le rythme effréné des progrès de l'IA demande qu'on se penche à nouveau sur notre rencontre avec Frédéric Brosseau.Frédéric Brosseau nous présente l'évolution de l'intelligence artificielle, en mettant l'accent sur l'émergence de l'Agentic AI et des agents AI autonomes. Il explore les différences entre l'automatisation des processus d'affaires (RPA) et les agents AI, ainsi que l'importance de l'intelligence générative et des nouveaux concepts comme le Chain of Thought et les Operators. Il nous explique les composantes clés qui rendent ces agents AI efficaces et qui leur permettent de raisonner, planifier et apprendre. Cette conversation explore le potentiel de l'automatisation et de l'intelligence artificielle dans les organisations, en mettant l'accent sur l'optimisation des processus avant l'automatisation, l'impact sur les emplois, et des conseils pour les dirigeants. La discussion explore aussi les acteurs clés et des plateformes qui soutiennent cette transformation.Frédéric BrosseauFrédéric Brosseau est associé chez Levio, où dirige la pratique d'intelligence de processus. Il aide les organisations à gérer la performance et la conformité des processus, puis les optimiser. Il est un pionnier canadien dans le domaine du Process Mining et de l'Agentic AI. Détenteur d'un MBA en Stratégie de l'Université McGill et d'un baccalauréat en administration des affaires de HEC Montréal, Frédéric Brosseau participe activement à des événements et conférences sur l'intelligence des processus et l'hyper-automatisation, comme les conférences ALL IN et Operational Excellence, où il a discuté de l'impact de l'intelligence artificielle sur l'amélioration des processus. À retenirLes agents AI autonomes peuvent comprendre et planifier leurs tâches.La technologie évolue rapidement, rendant difficile le suivi des avancées.Le Chain of Thought améliore la capacité de raisonnement des AI.Les Operators permettent aux agents AI d'interagir avec des systèmes externes.L'agent AI peut apprendre de ses expériences passées.Les agents AI peuvent remplacer des tâches humaines répétitives.Le potentiel de l'automatisation est immense et inévitable.Les organisations doivent optimiser leurs processus avant d'automatiser.L'IA peut remplacer des tâches répétitives, mais crée aussi de nouvelles opportunités.L'intégration de l'IA nécessite une réflexion stratégique sur les processus.Les compétences des travailleurs doivent évoluer avec l'IA.Autres épisodes à explorerÉpisode 33: Business Process Automation et l'optimisation des processus avec Frédéric BrosseauÉpisode 187: Promesses et réalités de l'IA avec Matthew CowenÉpisode 148: Au Cœur du Changement – Internalisation, IA et Innovation dans les Pratiques Managériales avec David AutissierAccédez aux notes ici: https://www.intelliaconsulting.com/podcast Notre Communauté IAE-Pro est maintenant en ligne: Cliquez ici pour maîtriser votre action stratégique et amplifier votre impact Allez plus loin: Chaque semaine, recevez conseils et perspectives afin de développez votre impact stratégique - Abonnez-vous à notre lettre hebdomadaire

In dieser Folge von ARRtist on Air spricht Host Matthias Ernst mit Constantin Wehmschulte, CEO von MPMX, einer Process Intelligence Software, die als Spin-off aus Mehrwerk hervorgegangen ist. Constantin schildert seinen Weg vom Werkstudenten zum CEO und wie er aus einem SAP-nahen Beratungshaus ein internationales B2B-SaaS-Produktunternehmen mit aufgebaut hat.

Prozesse sind allgegenwärtig – im Unternehmen, im Alltag und im Miteinander. Doch was macht einen guten Prozess eigentlich aus? In dieser Folge sprechen Felix Apelt und Kevin Baron über die Bedeutung sinnvoller Prozessgestaltung: von der ersten Idee bis zur nachhaltigen Umsetzung.Dabei geht es um mehr als nur Effizienz. Die beiden diskutieren, wie Prozesse verständlich, lebendig und anpassungsfähig bleiben können und welche Stolpersteine dabei immer wieder auftauchen. Besonders im Fokus: die Rolle der Kommunikation, der Umgang mit Überregulierung und der Einfluss von zwischenmenschlicher Dynamik auf Prozessverläufe.Mit konkreten Beispielen, Erfahrungen aus der Praxis und wertvollen Tipps für angehende Berater:innen – inklusive einem Blick auf moderne Methoden wie Datenanalyse und Process Mining.Was du aus dieser Folge mitnehmen kannst:Prozesse sind in allen Lebensbereichen präsent – bewusst und unbewusst.Klar strukturierte Abläufe sparen Zeit, Ressourcen und Energie.Kommunikation ist entscheidend für die Akzeptanz und Wirksamkeit von Prozessen.Überregulierung kann Innovation und Effizienz blockieren.

Today, we are re-releasing a “What's Your Baseline?” short from about two and a half years ago. And the topic of today is how to create good dashboards. And I do not think about how to do this mechanically with your tool of choice. I'm thinking about what is the thinking behind it. That might be because I'm currently writing on the chapter about dashboarding and storytelling in my upcoming second book, “Successful Processed Mining Projects”. So without further ado, enjoy What's Your Baseline? Shorts 6: How to create a good dashboard.(And here are the show notes from the initial release)Everyone wants to consume and understand large amounts of data. But how do you plan, design, and implement a good dashboard? In this What's Your Baseline Shorts, J-M and Roland walk you through the process and the considerations at each step, so that the next time you create a dashboard (for example as part of your Process Mining analysis) it will be stakeholder-oriented with a clear visual hierarchy that will make your users understand your message easily and quickly.In this episode, we are talking about:Identify your stakeholders and information needsDefine KPI and measuresCreate a solution designBuild the dashboardsIdentify data storiesRoll-out dashboardsPlease reach out to us by either sending an email to hello@whatsyourbaseline.com or sign up for our newsletter and get informed when we publish new episodes here: https://www.whatsyourbaseline.com/subscribe.

In der dreiteiligen Podcast-Reihe spricht Jonas Rashedi mit den Gästen Michael, Steven und Philipp über die datengetriebene Transformation bei O2 – aus strategischer, operativer und technischer Sicht. Die Serie spannt den Bogen von der Vision eines vernetzten Omnichannel-Vertriebs über konkrete Ansätze im Performance Management bis hin zur technischen Umsetzung einer Customer Data Platform (CDP). Anschaulich wird dabei, wie datenbasierte Kundenerlebnisse entstehen. Klar wird: Der Schlüssel zum Erfolg liegt in der nahtlosen Verbindung von Menschen, Prozessen und Technologie – getragen von einer durchdachten Datenstrategie. Wie übersetzt man eine große Vision in echte Umsetzung? Welche Teams, Technologien und Denkweisen braucht es, um aus strategischen Ideen konkrete Maßnahmen zu machen? Darüber spricht Jonas Rashedi in der zweiten Folge dieser Reihe mit Steven Burkhardt, Head of Digital Analytics und Performance Management bei O2. Steven steht dabei genau an der Schnittstelle zwischen den Disziplinen: IT, Vertrieb, Marketing, Brand, Customer Service – und vor allem Daten. Das Gespräch zeigt, wie wichtig ein funktionierendes Zusammenspiel zwischen analytischer Tiefe und technologischem Fundament ist. Die Customer Data Plattform wird bei O2 nicht nur als Buzzword verwendet, sondern konsequent als Bindeglied zwischen Kanälen, Identitäten und Prozessen gedacht. Auf dieser Basis entstehen übergreifende Use Cases – von Lead Management bis Next-Best-Offer. Spannend ist dabei auch der Ausblick: AI-Modelle werden eingesetzt, um Sales Calls zu analysieren, Prozesse zu verstehen und sogar Service-Bots mit dem Wissen echter Gespräche zu trainieren. So entsteht Schritt für Schritt eine Architektur, die bereit ist für eine Zukunft, in der Kunden nicht mehr nur über Website und App interagieren, sondern per Bot, Sprache oder Device. Steven erzählt dabei sehr reflektiert von der Realität im Konzern – zwischen Legacy-IT, regulatorischen Anforderungen und der ständigen Abwägung zwischen „Build“ und „Buy“. Das alles macht diese Folge zu einem intensiven Deep Dive in eine der spannendsten Data-Reisen, die gerade in Deutschland passieren. MY DATA IS BETTER THAN YOURS ist ein Projekt von BETTER THAN YOURS, der Marke für richtig gute Podcasts. Zum LinkedIn-Profil von Steven: https://www.linkedin.com/in/stevenburkhardt/ Zur Webseite von O2 Telefónica: https://www.telefonica.de/Zu allen wichtigen Links rund um Jonas und den Podcast: https://linktr.ee/jonas.rashedi 00:00 Intro & Kontext zur Folge 01:07 Warum diese Folge auf Michael aufbaut 02:31 Stevens Rolle bei O2 und Zusammenarbeit mit Michael 05:10 Aufbau der Teams und CDP-Initiativen 07:08 Attribution, Journey-Verständnis & Kanalverknüpfung 10:25 Bots, AI und die Vision für die Kundenschnittstelle 13:13 Umsetzung der CDP & Hürdenlauf durch Cookieless 16:18 Digitale Tools in Shops & Touchpoint-Verknüpfung 17:56 Next-Best-Action & kanalübergreifendes Lead Management 21:01 Herausforderungen mit Legacy-IT & Multicloud 24:49 Analyse von Service-Calls & Feedback mit AI 27:05 Digitalisierung, Process Mining & Datenarchitektur 30:29 Cloud, Security & Regulatorik im Konzern 32:58 Self-Service Reporting & Data Mesh Ansätze 35:52 Dashboards & Bots 39:55 Von SEO zu Bot-Optimierung 41:05 Private Datennutzung

In deze aflevering van Techzine Talks gaan Coen van Eenbergen en Sander Almekinders in gesprek met Yorick Doornweerd, Director Technology & Innovation bij Infor EMEA. Ze praten over hoe organisaties meer waarde kunnen halen uit hun ERP-systemen. Ze bespreken de uitdagingen van ERP-implementaties, de verticale aanpak van Infor en hoe AI-oplossingen helpen om de 'value void' te overbruggen. Ontdek hoe Infor's Velocity Suite met Process Mining, RPA en GenAI organisaties helpt om sneller waarde te realiseren uit hun ERP-investeringen.Leer waarom slechts 30% van de verwachte waarde bij digitale transformaties wordt gerealiseerd en hoe Infor's 'specificity'-aanpak met industrie-specifieke templates en micro-verticals deze kloof overbrugt. Yorick legt uit hoe de Velocity Suite organisaties zonder eigen data science teams helpt om toch te profiteren van AI-innovaties binnen hun ERP-omgeving.Een must-watch voor IT-beslissers die worstelen met legacy ERP-systemen en op zoek zijn naar manieren om hun investeringen te maximaliseren met moderne AI-technologie!Velocity Day Event (18 juni in Eindhoven): Bekijk websiteWat we bespreken:Waarom 70% van de verwachte waarde bij ERP-implementaties niet wordt gerealiseerdHoe Infor's 'specificity'-aanpak met micro-verticals ERP-implementaties versneltDe Velocity Suite met Process Mining, RPA en GenAI voor autonome bedrijfsprocessenWaarom een geïntegreerd platform beter werkt dan losse best-of-breed oplossingenTemplates en hyper-productivity tools voor organisaties zonder data science teamsHoofdstukken:00:00 - Intro en welkom 01:31 - Uitdagingen van ERP-systemen en de value void 03:52 - Infor's verticale aanpak  06:52 - Velocity Day event en Infor's aanpak 09:52 - Specificity en micro-verticals 11:37 - Velocity Suite en AI-mogelijkheden 14:05 - De continuous innovation circle 16:23 - Templates en automatische updates 17:50 - Voordelen van een geïntegreerd platform 20:55 - GenAI en template-gebaseerde oplossingen 22:08 - Velocity Day event details 23:11 - AfsluitingTags:#ERPsystemen #AIinnovatie #DigitaleTransformatie #Infor #ProcessMining #GenAI #RPA #CloudERP #VelocitySuite #Businessautomatisering #ITleadership #Techzine #ERPimplementatie #AIstrategie #MicroVerticals #Specificity #ValueVoid #EnterpriseSoftware #IntelligentDocumentProcessing

Wie gelingt es Unternehmen, aus vorhandenen Daten echte Prozess-Insights zu gewinnen und Abläufe nachhaltig zu optimieren?

In this episode, we interview Dan Grady, Director of Product Management, Process Mining at ServiceNow, and Damian Pascale, Senior Principal Product Manager at ServiceNow. Both guests bring over 25 years of experience in technology and have been instrumental in driving process mining innovations at ServiceNow. Dan and Damian break down how process mining provides businesses with deep visibility into workflows, helping them identify bottlenecks, inefficiencies, and optimization opportunities. The Customer Connection Podcast helps you learn about the implementation and adoption of the ServiceNow platform. This show is led by Jerry Campbell, Customer Experience Expert and Director of Customer Creator & Workflows-Leading Practices, along with Shanna Grier, Portfolio Manager. Key highlights of the episode: 08:15 - What is process mining and how it helps organizations identify inefficiencies and bottlenecks? 11:15 - How does process mining help organizations improve operational efficiency? 19:10 - The advantages of ServiceNow's in-platform process mining. To learn more about the implementation and adoption of the ServiceNow Platform, subscribe to the Customer Connection Podcast on Apple Podcasts or wherever you listen to podcasts. For feedback, please send an email to customerconnection@servicenow.com. See omnystudio.com/listener for privacy information.

In this episode, we interview Dan Grady, Director of Product Management, Process Mining at ServiceNow, and Damian Pascale, Senior Principal Product Manager at ServiceNow. Both guests bring over 25 years of experience in technology and have been instrumental in driving process mining innovations at ServiceNow. Dan and Damian break down how process mining provides businesses with deep visibility into workflows, helping them identify bottlenecks, inefficiencies, and optimization opportunities. The Customer Connection Podcast helps you learn about the implementation and adoption of the ServiceNow platform. This show is led by Jerry Campbell, Customer Experience Expert and Director of Customer Creator & Workflows-Leading Practices, along with Shanna Grier, Portfolio Manager. Key highlights of the episode: 08:15 - What is process mining and how it helps organizations identify inefficiencies and bottlenecks? 11:15 - How does process mining help organizations improve operational efficiency? 19:10 - The advantages of ServiceNow's in-platform process mining. To learn more about the implementation and adoption of the ServiceNow Platform, subscribe to the Customer Connection Podcast on Apple Podcasts or wherever you listen to podcasts. For feedback, please send an email to customerconnection@servicenow.com. See omnystudio.com/listener for privacy information.

Kerry Brown, Transformation Evangelist at Celonis, discusses strategies and benefits of process mining, a data-driven approach that analyzes and improves business process performance by extracting insights from event logs generated by information systems. Host, Kevin Craine Do you want to be a guest? Do you want to be a sponsor?

You can't optimize what you don't understand. For many organizations, key business processes fall into this category. That's often because processes span more than one enterprise system. But a rising discipline is helping to solve for this very serious challenge: Process Mining is helping companies undertand, define, and then redefine business processes as needed. Learn more on this episode of DM Radio!

In this episode of the Eye on AI podcast, we dive into process intelligence with Manuel Haug, Field CTO at Celonis.   Manuel shares how process mining is transforming business operations by connecting directly to digital systems to map workflows, optimize processes, and boost efficiency. He explains how Celonis builds digital twins of business processes, allowing companies to visualize and resolve inefficiencies with data-driven insights.   Manuel also explores the role of AI in process optimization, discussing the integration of generative AI and AI agents in Celonis. From automating repetitive tasks to enabling strategic decision-making, Manuel details how AI agents can enhance workflows, reduce costs, and deliver measurable productivity gains across industries.   Tune in to learn how AI agents are evolving, the potential of process intelligence graphs, and how Celonis is pioneering the future of autonomous enterprises.   Whether you're in business, tech, or curious about the impact of AI, this episode offers valuable insights into next-gen process optimization.   Don't forget to like, subscribe, and turn on notifications for more episodes on AI, automation, and digital transformation!     This episode of Eye on AI is sponsored by Citrusx. Navigating the complexities of AI risk management? Citrusx has you covered. Their innovative platform helps you make better business decisions and achieve reliable AI outcomes while staying compliant with regulatory standards. Citrusx enables you to manage AI risks effortlessly, connecting all stakeholders and providing continuous validation. Their solution can detect and mitigate vulnerabilities, biases, and errors, ensuring the accuracy, robustness, and compliance of AI models Visit https://email.citrusx.ai/eyeonai to book your free demo today!     Stay Updated: Craig Smith Twitter: https://twitter.com/craigss Eye on A.I. Twitter: https://twitter.com/EyeOn_AI     (00:00) Introduction to Manuel Haug & Celonis (01:07) Understanding Process Intelligence (07:14) Integrating AI into Process Mining (12:12) Generative AI's Role in Process Optimization (15:18) Challenges of Large-Scale Process Integration (20:24) Role of AI Agents in Process Automation (23:43) AI Maturity & Implementation in Enterprises (27:23) Real-Life AI Agent Examples (30:47) Building and Integrating AI Agents (34:53) Future of AI Agents in Enterprises (37:56) Introducing the Process Intelligence Graph (39:20) Addressing Data Privacy Concerns

David Obembe, a recent University of Tartu graduate, discussed his Masters thesis on integrating LLMs with process mining tools. He explained how process mining uses event logs to create maps that identify inefficiencies in business processes. David shared his research on LLMs' potential to enhance process mining, including experiments evaluating their performance and future improvements using Retrieval Augmented Generation (RAG).

In this episode, we sit down with Daniel Dines, the co-founder and CEO of UiPath. From a small rented apartment in Bucharest to $1.3 billion in revenue, UiPath's story is one of perseverance, innovation, and strategic pivots. Daniel shares his insights on the pivotal moments that shaped UiPath, how to build a robust go-to-market strategy, the role of partnerships, and the lessons learned in hiring and managing a sales organization. UIPath Website - https://www.uipath.com/ Twitter - https://x.com/UiPath Daniel Dines LinkedIn - https://www.linkedin.com/in/danieldines Twitter - https://x.com/danieldines FIRSTMARK Website - https://firstmark.com Twitter - https://twitter.com/FirstMarkCap Matt Turck (Managing Director) LinkedIn - https://www.linkedin.com/in/turck/ Twitter - https://twitter.com/mattturck (00:00) Intro (01:38) UiPath was founded in an apartment in Bucharest. How did it all start? (08:05) Building a global product (11:26) The growth stage. (18:50) "We were AI from the beginning" (20:10) Raising the first round of funding. (23:48) Working with the board. (25:11) How did UiPath expand from the Romanian to the global market? (35:00) Process Mining, Task Mining, and Communications Mining. (41:41) The Automation Layer explained. (45:28) The use cases for using AI in UiPath's automations (56:22) UiPath's strategy for Gen AI adoption. (58:27) The team. (59:42) How important are partnerships for enterprise (01:02:48) Recruiting the best salespeople in the industry (01:07:10) Scaling from a software engineer to the CEO of a large company.

In Episode #229 spricht Andreas mit Peter Budweiser, einem Experten von Celonis, über die neuesten Trends und Entwicklungen in der Prozessanalyse. Hier kannst du erfahren, wie Unternehmen von Process Mining in der Logistik profitieren können und welche Rolle Technologien wie künstliche Intelligenz dabei spielen. Zusammen haben Andreas und Peter über die folgenden Fragen diskutiert: Was ist Process Mining, und wie wird es von Celonis genutzt? Warum ist eine Ende-zu-Ende-Transparenz in der Supply Chain wichtig, und wie wird sie erreicht? Wie können Unternehmen von der Analyse ihrer Prozessdaten profitieren? Wie integriert Celonis seine Software in die vorhandenen ERP-Systeme der Kunden? Welche Technologien werden von Celonis zur Verbesserung der Nutzbarkeit der Software eingesetzt? Welche aktuellen Trends und Entwicklungen werden im Bereich der Prozessoptimierung diskutiert? Wie wirkt sich die kontinuierliche Verbesserung von Prozessen auf Unternehmen aus, insbesondere vor dem Hintergrund sich verändernder Umgebungen und Märkte? Welche Herausforderungen und Chancen ergeben sich für Unternehmen bei der Nutzung von Prozessoptimierungssoftware wie Celonis? Spannend? Hört einfach mal rein! Bezahlte Partnerschaft.

Last month, at SSON's flagship event in Orlando, Allianz Services received the award for the World's Best GBS.  The award, which is hosted by SSON Research & Analytics, aims to identify a Global Business Services that represents "the world's best" based on contributing core value to the business in terms of cash, impact on working capital, margin and market growth. This shifts the focus from transactional efficiency, which defined shared services in the past, to supporting business success in a far more strategic way.   In this conversation, we discuss with Turan, Allianz's transformation in the space of process mining, customer experience and talent development, that led to them winning this award. We also get a sneak peek into the keynote presentation Turan delivered onsite in Orlando, “Redefining GBS in the Next 10 Years.”  If you enjoy the podcast please do sign up for our webinar on the World's Best GBS 2024: Winner Spotlight & Interview

Episode SummaryOn this episode, Co-Founder and CTO of Gutsy, John Morello, joins Matt to talk about Process Mining in Cybersecurity. Before co-founding Gutsy, John served as the CTO of Twistlock and VP of Product for Prisma Cloud.John holds multiple cybersecurity patents and is an author of NIST SP 800-190, the Container Security Guide. Before Twistlock, he was the CISO of an S&P 500 global chemical company. Before that, he spent 14 years at Microsoft, working on security technologies in Windows and Azure and consulting on security projects across the DoD, intelligence community, and at the White House. John graduated summa cum laude from LSU and lives in Baton Rouge with his wife and two sons. A lifelong outdoorsman and NAUI Master Diver and Rescue Diver, he's the former board chair of the Coalition to Restore Coastal Louisiana and a current Coastal Conservation Association board member.Today, John talks about governance challenges in cybersecurity, the importance of security as a process, and how to apply process mining. How is process mining useful in cybersecurity? Hear about process mining human actions and unstructured sources, and how John manages to stay sharp. Timestamp Segments·       [02:20] John's cybersecurity journey.·       [07:43] Pivotal moments in John's career.·       [10:23] The most pressing governance challenges.·       [14:07] What is process mining?·       [19:03] How process mining can benefit certain functions.·       [21:09] Security as a process, not a product.·       [25:37] Why there's not more focus on process.·       [32:03] Applying process mining.·       [38:07] Filling in the gaps.·       [42:03] How John stays sharp. Notable Quotes·       “Security is a process, not a product.”·       “In security, inefficiency and inconsistency are highly correlated with risk.”·       “Almost everything in security is about process.” Relevant LinksWebsite:          gutsy.com.LinkedIn:         www.linkedin.com/in/john-morello.Secure applications from code to cloud. Prisma Cloud, the most complete cloud-native application protection platform (CNAPP).Disclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.

Last week, we sat down with Alex Rinke (https://twitter.com/alexanderrinke), Co-founder & Co-CEO of Celonis, to explore how AI and automation are transforming business operations at large enterprises. Celonis is the pioneer of "process mining" - the technology that uses graph databases, AI, and automation to analyze processes, find inefficiencies and their root causes, and solve them.Most recently valued at $13B, Celonis is one of the most valuable startups globally. But Alexander and his two co-founders started Celonis while still in college on a $15,000 budget. In this conversation, we talked about the early days of Celonis, how Alex acquired his first enterprise clients without inside industry connections, how Celonis navigates go-to-market for a product with an expansive scope, and much more.CELONISWebsite - https://www.celonis.comTwitter - https://twitter.com/CelonisAlex Rinke (Co-Founder & Co-CEO):Twitter: https://twitter.com/alexanderrinkeLinkedIn: https://www.linkedin.com/in/alexander-rinke-10733061/DATA DRIVEN NYCThis episode of the MAD Podcast was recorded live at Data Driven NYC, an event series organized by FirstMark Capital. The events are free and held monthly in New York, currently with the support of Foursquare. If you wish to attend and be notified of future events, please follow FirstMark on Eventbrite at https://www.eventbrite.com/o/firstmark-capital-221557018300:00 - Intro02:02 - What is Process Mining?05:20 - How Celonis got started07:42 - “We had our first prototype in three weeks”09:36 - Pivotal partnership with ACP12:12 - How did Celonis find product-market-people fit?14:14 - Penetrating the global market16:19 - Technical deep dive into the Celonis' product19:29 - Celonis finds process gaps completely automatically21:15 - Who is the average user of Celonis inside companies?22:11 - How Celonis uses Generative AI 24:54 - Acquisition of Symbio25:56 - How to keep the fire of innovation inside the team?27:49 - How to bring a very horizontal product to market?32:24 - Scaling yourself as a leader34:15 - Glimpse into the future of Celonis35:37 - Outro

AI? Process mining? We owe it to the listeners to put the strange title into perspective. Some will argue that a federal agency is a collection of business processes. For example, a company turns in its taxes; a laboratory applies for a grant; and even federal agencies must comply with cybersecurity requirements. Some will label this process management. Because the federal government deals in billions of dollars these processes can be quite complex. Experts have evolved who can examine these processes and determine ways to improve the process. Because there are stacks and stacks of petabytes of data to be concerned with, the term “mining” has become popular to describe this kind of examination. OK. Step Two. We all know that artificial intelligence is trying to be applied to as many aspects of federal technology as possible. Many are talking about potential savings. However, this may be true with simple tasks like creating reports; however, complicated processes may present a challenge to artificial intelligence. If someone arbitrarily slaps an AI Process into a system, it could wreak havoc. Please remember that AI is derivative, and can absorb previous systems but not necessarily offer anything new. During this interview, Christopher Radich breaks down some concepts that Celonis uses to gain a deep understanding of complicated processes before AI gets a chance to work. For example, they have pioneered applying the concept of digital twins to processes. This is a way that a process can be evaluated to discover the implications of process change. Follow John Gilroy on LinkedIn  https://www.linkedin.com/in/john-gilroy/ Listen to past episodes of Federal Tech Podcast  www.federaltechpodcast.com Process Mining for Dummies  https://www.celonis.com/ebook/process-mining-for-dummies/        

In this conversation, Val and Dale reflect on the key themes and trends in project management in 2023. They discuss the impact of technology on projects, the changing landscape of education and learning, and the value of formal education in project management. They also explore the challenges and disruptions in project delivery, geographical trends in troubled projects, and the importance of leadership in project management. Additionally, they touch on the blurred information landscape and the future trends of software as a service and DIY solutions. In this episode, Val Matthews and Dale discuss various topics related to project management and technology. They explore the power of the Microsoft Suite and its integration capabilities. They also discuss the automation of project processes and the challenges of intellectual property in a world of shared and integrated systems. The conversation touches on expertise shortages and brain drain, particularly in the Middle East, where massive projects are being undertaken. They also reflect on the evolution of the Project Chatter podcast and make a deal with the listeners to interact more. The episode concludes with a look ahead to the future and a message of gratitude to the listeners. Takeaways: Technology continues to have a significant impact on projects, and project professionals need to stay informed and adaptable to new tools and methods. Formal education in project management is valuable, but experience and practical skills are increasingly important in the field. Leadership plays a crucial role in project success, and leaders need to be accountable, inclusive, and adaptable to changing circumstances. The information landscape is complex, and critical thinking and discernment are necessary to navigate the abundance of information available. Future trends include the rise of software as a service and the ability for project professionals to create tailor-made solutions using low-code or no-code platforms. The Microsoft Suite offers powerful integration capabilities for project management. Automation of project processes is becoming more prevalent, with tools like Process Mining and AI. Intellectual property challenges may arise in a world of shared and integrated systems. Expertise shortages and brain drain are a significant challenge for project delivery. Massive projects in the Middle East are transforming the industry. Scarcity drives innovation and can lead to novel ideas and approaches. Project Chatter is evolving and will continue to explore tech, megaprojects, and leadership. Interacting with the Project Chatter community is encouraged for more engaging content. The future holds exciting possibilities for the podcast, including translations and spin-offs. The hosts express gratitude to the guests, sponsors, and listeners for their support. Project Chatter aims to pay it forward by sharing valuable insights and experiences. --- Send in a voice message: https://podcasters.spotify.com/pod/show/project-chatter-podcast/message

In dieser Episode begrüßt Dominik Badarne den Gast Mark Klein, um über Digitalisierung und Innovation zu sprechen. Marc Klein, der CDO der ERGO Versicherung, teilt seine Erfahrungen aus der Telekommunikationsbranche und berichtet über seine Fokussierung auf die digitale Transformation der ERGO Gruppe. Die Diskussion umfasst die Unterschiede zwischen den Branchen, den Einsatz neuer Technologien, die Implementierung von KI und Robotics sowie die Bedeutung der kulturellen Transformation. Zudem erhältst du Einblicke in die Verwendung von Virtual Reality bei der ERGO Versicherung und erfährst, wie Mark Klein soziale Produkte bei Airbo vorantreibt. Du möchtest mehr über die digitale Transformation und innovative Technologien in der Versicherungsbranche erfahren? Dann bleib dran und tauche mit uns in die Welt des Metaverse, der Künstlichen Intelligenz und der digitalen Zukunft ein!Werbung Podcast Ad zu AG1⏐Informiere dich jetzt auf drinkAG1.com/digitaldean zu gesundheitsbezogenen Angaben und hole dir AG1 im Abo nach Hause, ganz ohne Vertragslaufzeit. Sichere dir bei deiner AG1 Erstbestellung einen gratis Jahresvorrat an Vitamin D3+K2 & 5 Travel Packs!DominikLinkedIn: https://www.linkedin.com/in/dominikbadarne/XING: https://www.xing.com/profile/Dominik_BadarneWeitere interessante Einblicke zur digitalen Transformation findest Du hier: https://bit.ly/30GFcEr. Danke, dass Du unseren Podcast hörst. 

In today's episode of Category Visionaries, we speak with Andrew Wolfe, Co-CEO and Co-Founder of Bloomfilter, an AI-driven process mining platform that's raised $7 million in funding. Topics Discussed: Andrew's background as a teenage coder in the early days of the Internet Why the entrepreneur that most inspires Andrew is John D. Rockefeller How 78% of software products are late, over budget, or don't ship at all – and what Bloomfilter does to help developers identify issues in their processes Leaving a job with an 8-figure salary in order to pursue something that pays less – but is more rewarding Having your product placed by analysts in a different category than the one you see it in, and how to fight that   Favorite book:  Zen and the Art of Motorcycle Maintenance: An Inquiry into Values

In this special episode of Mining your business podcast, we take you inside the action-packed International Conference on Process Mining in Rome. We've gathered an array of experts and enthusiasts from academia, consulting and businesses, all under one roof, to explore the transformative power of process mining and real-world applications.Join us for a snapshot of the conference's energy and insights, and discover how process mining is reshaping the business world.The list of special guests features:Maximilian Röglinger, University of Bayreuth | FIM Research Center | Fraunhofer FITMarlon Dumas, Apromore | University of TartuJean-Marc Erieau, MANN+HUMMELRafael Accorsi, AccentureDirk Fahland, Eindhoven University of TechnologyElham Ramezani, KPMGMichal Rosik, MicrosoftEnjoy!Follow us on our LinkedIn page here: LinkedInLearn more about what we do at Processand here: Processand

This episode is sponsored by Digimarc, the leader in digital watermarking. Digimarc digital watermarks invisibly guard your digital assets to protect against misuse, prove copyright ownership, and verify authenticity. In an era of artificial intelligence, don't leave your images and other digital content exposed. Demand superior content protection and maintain trust in your brand with Digimarc. Checkout Digimarc - https://www.digimarc.com/   This episode is sponsored by Celonis ,the global leader in process mining. AI has landed and enterprises are adapting. To give customers slick experiences and teams the technology to deliver. The road is long, but you're closer than you think. Your business processes run through systems. Creating data at every step. Celonis recontrusts this data to generate Process Intelligence. A common business language. So AI knows how your business flows. Across every department, every system and every process. With AI solutions powered by Celonis enterprises get faster, more accurate insights. A new level of automation potential. And a step change in productivity, performance and customer satisfaction Process Intelligence is the missing piece in the AI Enabled tech stack. Visit Celonis- https://celonis.com/eyeonai    Welcome to episode 149 of the ‘Eye on AI' podcast. In this episode, host Craig Smith sits down with Alex Klein, the Cofounder & CEO of STEM and Kano Computing, who boasts an illustrious academic background from Cambridge and Yale.    Alex recalls his transition from journalism to creating STEM kits for children and unveils the inception story of the STEM player, a pioneering music product co-developed with Kanye West. As the conversation progresses, Alex delves deep into his academic experiences, focusing on his economic research at Cambridge, and his venture into the tech world. Emphasizing hands-on tech experiences, Alex discusses the manufacturing processes, and the origin story of KANO - designed to make Raspberry Pi more user-friendly.   Alex describes his unexpected encounter with Kanye West at the Consumer Electronics Show (CES) and their subsequent collaborations. The nuances of their flagship product, the STEM player, giving listeners an insight into how it revolutionizes music listening. Alex also gives us a sneak peek into their upcoming product, STEM 2, and sheds light on the company's future trajectory, emphasizing their commitment to redefining the music and audio space over the next three years.   Craig Smith Twitter: https://twitter.com/craigss Eye on A.I. Twitter: https://twitter.com/EyeOn_AI   00:00 Preview, Celonis and Digimarc Ad 02:11 Origins of Kano & Alex's Stint with Journalism  04:47 The Evolution of Stem Player 12:55 Alex' Educational & Philosophical Foundations 15:13 Kanye Collaboration 21:24 Deep Dive into Audio & STEM's Technology 27:26 Future of Stem Player 37 02 Revolutionizing Music & Audio Experience Through Hardware 43:22 Innovations in AI & its Use Case Horizons

In this episode, we talk about what steps are required for a successful Process Mining initiative. Florian Ernst is going to be walking you through three scenarios that a company can find itself in whilst implementing Process Mining. We also discuss what baby steps mean and how to create a pull effect.Follow us on our LinkedIn page here: LinkedInLearn more about what we do at Processand here: Processand

Join us as we explore Process Mining with Frank van Geffen, Process Mining Lead at Rabobank. Frank introduces us to his transformative approach, delves into the intriguing world of Elephant and Goat paths, Object Centric Process Mining, reveals unexpected connections between Process Mining and post-traumatic stress syndrome as well as discusses the benefits of sharing data sets with universities.Follow us on our LinkedIn page here: LinkedInLearn more about what we do at Processand here: Processand

Leveraging process mining to drive Power Platform performance to do more is the topic of this episode with Host Joel Lindstrom and low code expert Amarnath Vootla.Process Mining analyzes system log files to discover bottlenecks, variants, and optimization opportunities in business processes. It's an AI powered X-ray into your workflows and efficiency rating. This can be refreshed on an ongoing basis to provide near-real-time monitoring of processes to identify inefficiencies and failure points.The result? Better insight and prioritized decision-making around automation and optimization with Microsoft Power PlatformTo learn more, check out our September edition of Power Platform INSIGHTS !global.hitachi-solutions.com

Welcome to a special episode where we  unveil the excitement of the upcoming International Conference on Process Mining 2023 (ICPM 2023). Join us as we sit down with the organizers themselves, Stefanie Rinderle-Ma and Maximilian Röglinger, to get an exclusive preview of what's in store at this groundbreaking event.Learn more about the event here: ICPM 2023Book your tickets here: RegisterFollow us on our LinkedIn page here: LinkedInLearn more about what we do at Processand here: Processand

Unlock the secrets of streamlined processes in banking with our latest episode! Join us as we explore how Process Mining achieves process simplification in the banking sector, featuring special guest Andrea Lieb, Head of Simplification Oversight at HypoVereinsbank. Discover real-world applications, successes, and the synergy between Process Mining and process simplification and learn how customers are directly benefiting from these enhancements.Follow us on our LinkedIn page here: LinkedInLearn more about what we do at Processand here: Processand

Discover how Process Mining drives sustainability initiatives as Anton Ehret, a Data Scientist at Processand, shares his expertise and insights on leveraging data for a greener future. From uncovering environmental optimization to data-driven CO2 emissions analysis, this episode offers practical strategies and inspiration to make your organization more sustainable. Tune in now to gain valuable insights and join the conversation on how Process Mining plays a vital role in promoting environmental sustainability.Follow us on our LinkedIn page here: LinkedInLearn more about what we do at Processand here: Processand

In this episode, we explore how Process Mining has revolutionized the way MOL Group analyzes and optimizes their business processes. Discover how they leverage Process Mining techniques to gain deep visibility into their operations, identify bottlenecks, and drive continuous improvement. Andras Katko will share practical strategies, challenges, and successes from the implementation of Process Mining at MOL Group, offering valuable lessons and insights for businesses of all sizes.Follow us on our LinkedIn page here: LinkedInLearn more about what we do at Processand here: Processand

Chief digital officer is an individual who helps a company drive growth by converting traditional "analog" businesses to digital ones using the potential of modern online technologies and data. CDO is also a person that knows exactly how a process mining can help on such a transformational journey. But also where it falls short! Joining us in the discussion is Rameshwar Balanagu.Follow us on our LinkedIn page here: LinkedInLearn more about what we do at Processand here: Processand

In this episode, we dive into the world of Root Cause Analysis and explore its role in problem-solving, while uncovering how Process Mining assists in this crucial process. Discover the value of uncovering underlying issues, weigh the decision of pursuing this approach, and gain practical tips for effective implementation. Join us, as we navigate the merits of Root Cause Analysis and its potential to drive meaningful solutions. #RootCauseAnalysis #ProcessMining #ProblemSolving #BusinessSuccess #Podcast Follow us on our LinkedIn page here: LinkedInLearn more about what we do at Processand here: Processand

In this episode we uncover the essential building blocks for process excellence. Our guest, Henrik Olsson, shares his expertise in driving efficiency, productivity, and success within organizations.Discover the key pillars of process excellence, including BPM Architecture, Process Execution Academy, Intelligent Automation, and Process Mining. In addition, we delve into the distinctions between internal and external consulting, examining how each approach offers a distinct methodology for process optimization. Gain valuable insights into how these elements can revolutionize your business processes and unlock new opportunities for growth.Follow us on our LinkedIn page here: LinkedInLearn more about what we do at Processand here: Processand

In this episode, we shed light on the responsibilities of a Customer Success Manager and how they collaborate with organizations to maximize the value of Process Mining. From providing expert guidance to addressing challenges, they play a pivotal role in ensuring customers achieve their desired outcomes. Jakub Dvořák tells us all about his new shiny role and how he makes Process Mining work!Follow us on our LinkedIn page here: LinkedInLearn more about what we do at Processand here: Processand

The Transformation Ground Control podcast covers a number of topics important to digital and business transformation. This episode covers the following topics and interviews: Censorship in the Software Industry, Q&A (Kyler Cheatham, Third Stage Consulting) The Digital Transformation of McDonalds (Kyler Cheatham, TSC) The Power of BI and Analytics (Anthony Adeleke, PCI Government Services) Business Process Mining Tools (Wayne Holtam, TSC) We also cover a number of other relevant topics related to digital and business transformation throughout the show. This weekly podcast series premiers live on YouTube every Wednesday at 8am New York/1pm London/9pm Hong Kong. You can also subscribe to the podcast on Apple, Google, Spotify, Pandora, or your favorite podcast platform. Register here 

Today's guest is Dan Grady, Director, Outbound Product Management for In-Platform Process Mining at ServiceNow. Founded in 2004, ServiceNow makes the world work better for everyone. The company's cloud-based platform and solutions help digitize and unify organizations so that they can find smarter, faster, better ways to make work flow. Dan has been working with ServiceNow for over seven years and is a Business Development Professional with over 25 years of experience primarily in the AI, Machine Learning and Analytics space. In the episode, Dan talks about: His role and responsibilities within Process Optimization, Examples of how they help customers with Process Optimization, How he will be involved at Knowledge 23 and What he's most looking forward to at Knowledge 23

Windows 11 for Hybrid Work, Phone Link, Process Mining Windows 11 for Hybrid Work Windows 11 is Not Ready for Business (Premium) Tabs are coming to Windows 11's File Explorer. But here's what's more interesting Here Are the New Windows 11 Features That Microsoft Announced Microsoft provides a glimpse of future Windows 11 and Cloud PC integrations Windows 11 Windows 11 Insider Build 22593 Brings File Explorer Changes Microsoft to rebrand 'Your Phone' as 'Phone Link' Microsoft Edge Becomes the Second Most Popular Web Browser Microsoft Releases Edge Version 100 Cloud/Microsoft 365 Microsoft brings Arm support to Azure virtual machines Microsoft Teams Adds New Video Filters Microsoft Microsoft Silently Withdrew From ACT Google Claims Microsoft Makes Governments Less Secure Euro Commission looks into Microsoft cloud practices • The Register Report: Microsoft Adds New Android Division Following Internal Reorg Xbox Microsoft Announces First Xbox Game Pass Titles for April Microsoft Releases April 2022 Xbox Update with HDMI-CEC Improvements Xbox Game Pass Family Plan is Reportedly in the Cards E3 2022 is Officially Canceled Tips and Picks Tip of the week: Watch Halo episode 1 for free App pick of the week: Shotcut Enterprise pick of the week: Reading the latest ScottGu reorg tea leaves Watchword of the week: Process mining Beer pick of the week: Torch & Crown Bat Flip Hosts: Leo Laporte, Mary Jo Foley, and Paul Thurrott Download or subscribe to this show at https://twit.tv/shows/windows-weekly Get episodes ad-free with Club TWiT at https://twit.tv/clubtwit Check out Paul's blog at thurrott.com Check out Mary Jo's blog at AllAboutMicrosoft.com The Windows Weekly theme music is courtesy of Carl Franklin. Sponsors: cloud.jumpcloud.com/windows Melissa.com/twit hackerrank.com/WW