Podcasts about process excellence

Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast.In this minisode, join Laura McLaren, Global Head of Process Excellence at Tesco, and PMI's Susannah Clarke as they discuss the benefits of gamification. How can you bring your improvement initiatives to life in a way that engages and excites your team?Listen to the full episode here: https://pmi.co.uk/knowledge-hub/driving-sustainable-improvement-in-a-global-organisation/More from PMI: Dive into our Knowledge Hub for more tools, videos, and infographics Join us for a PMI LIVE Webinar Follow us on LinkedIn

Register to view the webinar (live or the recording)Welcome to another engaging episode of the KaiNexus Continuous Improvement Podcast, hosted by Mark Graban. In this session, we present a sneak peek into our upcoming webinar featuring Shawna Forst, a former Physical Education teacher turned Process Excellence professional. The webinar, scheduled for March 5th at 1:00 PM Eastern, will explore the fascinating parallels between PE teaching and process improvement in professional settings.Key HighlightsCareer Journey: Gain insights into Shawna's unique career path from physical education to healthcare process improvement.Coaching & Communication: Learn about the importance of adapting coaching and communication styles to different individuals, drawing from Shawna's experiences with sports and behavior disorder children.Lean Methodology: Discover how lean methodologies can be applied to reduce waste and enhance efficiency in various professional environments.Join us for this insightful discussion that promises to offer valuable leadership tips and process excellence strategies, applicable across diverse industries beyond healthcare.Don't miss out on this valuable opportunity to learn how coaching strategies from the field of physical education can inspire and influence process excellence in the workplace. Register now and be part of the conversation!Prepare to be inspired by Shawna's journey and the skills that transcend industry boundaries. See you there!

Welcome to our series of bite-sized episodes featuring favourite moments from the Leading for Business Excellence podcast.In this minisode, join Laura McLaren, Global Head of Process Excellence at Tesco, as she shares why diversity is a key strength in her global teams. Laura discusses the value of in-country leads, the power of human connections, and how fostering an inclusive and engaging team culture leads to stronger relationships and better business outcomes.Listen to the full episode here: https://pmi.co.uk/knowledge-hub/driving-sustainable-improvement-in-a-global-organisation/More from PMI: Dive into our Knowledge Hub for more tools, videos, and infographics Join us for a PMI LIVE Webinar Follow us on LinkedIn

#058 Explore Lufthansa's cutting-edge BPM strategy with Jöran Glüsen from Lufthansa Group. Discover the WHY and HOW behind their success, insights into AI and Process Mining, and expert tips for a more human-centric approach.In this episode, I'm talking to Jöran Glüsen from Lufthansa Group to explore Lufthansa's leading approach to BPM. This episode is one of the rare case studies of a really mature BPM approach. A must-listen to episode for everyone interested in BPM. Today's Guest: Jöran Glüsen Jöran is Head of Process Management Lufthansa Technik Group and is leading the Center of Competence for Process Excellence at Lufthansa Group since 2022. Before, he led the team of Process Modelers at Lufthansa Technik since 2016. - A team of more than 20 process modeling experts. He started his professional career in the Strategic Procurement department of Lufthansa Technik in 2011. Lufthansa Technik, headquartered in Hamburg, Germany, is the maintenance, repair, and overhaul business unit of the Lufthansa Group. More than 23,000 employees of Lufthansa Technik and its subsidiaries serve over 800 customers worldwide with more than 4,000 aircraft under exclusive contracts. Jöran studied Transportation and Logistics Management at Ostfalia University of Applied Sciences. He lives in Hamburg together with his wife and their three children. Personally, he likes to travel and he often feels like disco.

In this episode of HFS Unfiltered, Saurabh Gupta, President at HFS Research, sits down with Tanu Mukherjee, Senior Director - Global Transformation & Process Excellence at PepsiCo India Capability Center. They dive into the evolving role of Global Capability Centers (GCCs), their importance in driving innovation, and how they transform industries through technology and AI. Tanu shares her experiences in leading PepsiCo's GCCs and discusses how AI, automation, and talent development are key to PepsiCo's operational success. Watch to learn more about the future of GCCs, AI's role in business transformation, and how companies like PepsiCo leverage technology to stay ahead. Key takeaways include: PepsiCo's GCC Journey: Tanu shares her experience setting up and leading PepsiCo's Global Capability Centers, focusing on continuous improvement, cloud architecture, and hyper-automation. Evolution of GCCs: The discussion highlights the shift in the role of GCCs from labor arbitrage to becoming innovation engines driving growth, scalability, and standardization. AI and Automation: Tanu emphasizes the importance of AI, IoT, machine learning, and emerging technologies like blockchain and digital twins in transforming operations at PepsiCo. Innovation Challenges: PepsiCo's India Capability Center's involvement in the Chairman's Annual Innovation Challenge has recognized several innovative ideas, showcasing the potential of Gen X and Gen Y talent. Empowering Women in STEM: Tanu calls for increased representation of women in STEM and leadership roles, highlighting the importance of mentorship and corporate support in fostering talent and driving India's growth.

In dieser Episode spreche ich mit Radovan Simic, Head of Data & Digital, Product Supply, Bayer. Wir sprechen über folgende Themen: Wie hat Bayer KI und moderne Methoden eingesetzt, um Prozessengpässe zu identifizieren und zu beheben? Welche Vorteile bietet die Kombination von AI und state-of-the-art Methoden bei der Prozessoptimierung? Was sind die grundlegenden Schritte zur erfolgreichen Prozessautomatisierung in einem Unternehmen? Wie kann eine Kosten-Nutzen-Analyse bei der Entscheidung zur Automatisierung eines Prozesses helfen? Was sind die häufigsten Fehler, die Unternehmen bei der Automatisierung ihrer Prozesse machen, und wie können sie vermieden werden? Podcast-Moderator: Christoph Pacher LinkedIn Interviewgast: Radovan Simic, Head of Data & Digital, Product Supply, Bayer LinkedIn

Welcome to the KaiNexus Continuous Improvement Podcast with Mark Graban! In this special episode, we celebrate Mike McGowan, Director of Process Excellence at Memorial Health System in Marietta, Ohio, and recipient of this year's prestigious Lifetime Achievement Nexie Award from KaiNexus. Join us as Mike shares his inspiring journey in continuous improvement, the evolution of process excellence at Memorial Health, and the impactful integration of KaiNexus into their system.

In this episode of SAP BTP Talk, July 2024, we will talk about SAP Signavio Process Insights which runs on SAP Business Technology Platform (SAP BTP) delivering data-driven insights into business processes and their usage based on data from one or more source systems. This service helps organizations to achieve business process excellence by helping to identify where processes can be improved, allowing users to drill down to understand root causes, and providing recommendations on how to improve. We would also touch upon how as a business user such as a process owner, change driver, transformation lead, or decision maker you can leverage this service to navigate through your business process transformation journey from insight to action & maximize process excellence.

What You'll Learn: In this episode hosts Catherine McDonald, Shayne Daughenbaugh, and guest Shane Wentz delve into the crucial first steps of implementing lean in an organization, emphasizing the vital role of training and the common pitfalls encountered.  About the Guest:   Dr. Shane Wentz has been nationally recognized for his leadership, continuous improvement, and innovation contributions, resulting in significant global organizational savings. His career began in the Army as an intelligence analyst, evolving into a role as a Human Capital Manager where he managed workforce development, planning, training, and operations. Notably, he was the top Human Capital Manager in the Army, inducted into the prestigious Audie Murphy Club, and became the first enlisted soldier to earn a Lean Six Sigma Master Black Belt. Post-Army, Dr. Wentz led teams at Siemens, Nike, and Radial, and now heads Process Excellence at Crowley, a major supply chain logistics company. Married to Susie for 24 years, with a son, Tommy, and an exchange student, Alexa, he enjoys running, reading, professional collaboration, and traveling. Links: ⁠Click Here For Catherine McDonald's LinkedIn⁠ Click Here For Shane Wentz's LinkedInShane Wentz's TikTok: @bald_professor --- Support this podcast: https://podcasters.spotify.com/pod/show/leansolutions/support

Damon Burton is the Founder and President of SEO National, an agency providing personalized search engine optimization. As a seasoned entrepreneur and SEO expert, he has outranked billion-dollar companies on Google and provided his clients with innovative marketing and SEO strategies. Damon has a passion for helping businesses grow and thrive through effective documentation and implementation of SOPs. In this episode: Have you ever wondered how some businesses navigate through troubled economic waters while others sink? How do some entrepreneurs beat the odds, scaling their businesses and maintaining quality even during downturns? Rigorously documented processes and sound SEO strategies could be the backbone of their approach. According to SEO savant Damon Burton, search engine marketing is the foundation for growth and sustainability in the modern business landscape. He emphasizes focusing on website optimization, content quality, and external credibility to increase your company's online presence. Creating and consolidating processes across a single platform also enables growth and quality control. By understanding and conveying the rationale behind each process, you can provide clear guidance to your team. In today's episode of Systems Simplified, Damon Burton, the Founder and President of SEO National, joins Adi Klevit to talk about SEO and systematizing business processes. Damon discusses how creating comprehensive processes provided his team with the necessary tools to deliver results consistently and shares insights on establishing robust and flexible SOPs.

As we wind down the year, our hearts are filled with gratitude for our special guests who've enriched our show with their expertise and insights. This year, we welcomed many inspiring voices from around the world, including renowned academics, safety motivational speakers, and top industry leaders. Dive in with your host, Eric Michrowski, as he highlights our podcast's most impactful insights and top themes of 2023. To our listeners, thank you for joining us on this journey. Your engagement and support have been instrumental in making this year's series so meaningful. Don't miss this time of reflection! About Your Host: Eric Michrowski is a globally recognized thought leader and guru in Operations and Safety Culture Transformations. A highly sought-after Executive speaker on the global stage, he has led executive training programs, coached the C-Suite, and connected with thousands of Fortune 500 senior leaders. His approach is anchored in evidence-based research and practical applications in Human Performance, Process Excellence, and Organizational Change. He brings over 25 years of hands-on experience in Operations Management, Culture & Business Transformations, and Safety, having worked across a broad range of industries. For more information: https://www.ericmichrowski.com/ Learn more about your ad choices. Visit megaphone.fm/adchoices

#038 The “Process Wizard” about S-BPM, PASS, Hyperautomation and AI topics.In this episode, I'm talking to the “Process Wizard” Christoph Piller.He gives us some insights into the S-BPM approach and the PASS notation. We'll talk about his favorite PASS project and how to get people excited about S-BPM and PASS.Christoph also explains what to make of his LinkedIn description "Hyperautomation Evangelist" and "Process Sprint Knight" and shares his thoughts on BPM and AI.Today's Guest:Christoph PillerChristoph is a freelance expert and innovator with a focus on BPM, hyper-automation, the Process Sprint method and AI as BPM assistant. He is also known as the "Process Wizard" and invites experts to join him on his vodcast "On a Melange with the Process Wizard” for intensive process talks.Before, he worked as a Hyper-Automation Evangelist at Bitpanda, as Senior Business Process Consultant at Viessmann (specifically for HR) as well as created the Center of Process Excellence & Automation at Career Partner. Lately, he started working for Stadtwerke München as Senior Process Consultant.Christoph lives in Denkendorf, Germany.Personally, he loves to take care of his three (baby-) girls and to make his wife crazy together with them.You'll learn:What the Subject-oriented BPM approach and PASS areWhat PASS can do better than other notations such as BPMN 2.0 or UPNWhat his favorite PASS project was and how to get people excited for this approachWhat hyper-automation is and what a Process Sprint Knight doesWe'll also talk about his thoughts on BPM and AI as well as his top tips to get to a more human-centric BPM approach.I hope, you enjoy this episode of the New Process Podcast and are curious to learn more in the next episode. Hit subscribe to not miss it!If you'd like to get the links and show notes for this episode, head to:https://www.NewProcessLab.com/episode38---Follow me on LinkedIn:https://www.linkedin.com/in/mirkokloppenburg/Want to know how to start rethinking processes? Get my free checklist here: http://www.NewProcessLab.com/checklist

Dr. Shree Nanguneri explains his method to remove or reduce the 3 Ds - defects, delays and deviations from organizations. His team uses the socratic approach to not only fix the problems of his clients, but also train them how to handle issues on their own. They convert defects into delights, delays into 'just in time' and deviations into dollars. Dr. Nanguneri says that one of his keys to success has been having the right mentors.

In this episode we uncover the essential building blocks for process excellence. Our guest, Henrik Olsson, shares his expertise in driving efficiency, productivity, and success within organizations.Discover the key pillars of process excellence, including BPM Architecture, Process Execution Academy, Intelligent Automation, and Process Mining. In addition, we delve into the distinctions between internal and external consulting, examining how each approach offers a distinct methodology for process optimization. Gain valuable insights into how these elements can revolutionize your business processes and unlock new opportunities for growth.Follow us on our LinkedIn page here: LinkedInLearn more about what we do at Processand here: Processand

NOVO EPISÓDIO NO AR! Essa semana abrimos as portas para um convidado de casa: Zeh Negri, nosso Director, Client Success & Process Excellence está à mesa com Leonardo Tristão e Samir Karam no P.Q.P. dessa semana. Com uma visão diferente de todos os convidados que passaram pelo nosso Podcast, Zeh atua dos dois lados do jogo para construir uma rica visão sobre o que é sucesso do ponto de vista do cliente. Confira esse episódio na íntegra.

From working as Chief Operations Manager to now leading different businesses to transform for the future, Mr. Jha has performed various roles in Tata Companies. He has taken businesses through a turnaround journey. Today we will talk about his own journey and what he thinks about transformation can help businesses move forward. We will also look into what Tata Steel is doing in the digital field of the business. About Mr. Sarajit Jha He is currently the chief business transformation and business solutions head for Tata Steel. He has been working for over two decades now. He has done his MBA from Xavier Institute of Management. He was also featured as the 25 Hottest Executives under 40 in Business Today 2014. A few areas of his expertise include Joint Ventures, Business Development, Business Turnarounds, Digital Solutions, Customer Experience, Cost Optimisation, and Process Excellence. --- Support this podcast: https://anchor.fm/tbcy/support

Kevin makes processes better; from industrial engineering, to Salesforce consultant, to making dog treats from beer waste! (0:00) Intro (4:15) Civil engineering leanings to selecting Industrial (11:39) What do Industrial Engineers do?! (16:05) Starting at IBM's Process Excellence team, moving to Salesforce (23:18) What is Salesforce? (28:08) Sales Operations Analyst at Redhat (37:38) LinkedIn DM - leading to Consultant at Cloud Giants (47:07) Passion projects - dog treats and nanobreweries (53:24) Q&A + Kevin's Advice https://www.goodboydogtreats.co/ https://www.linkedin.com/in/kevin-j-mccann/

A year in review. The Safety Guru's Top 10 themes and ideas from our 2021 season! Get caught up with the ideas that will help you leave a legacy in 2022! Happy Holidays! Special thanks to our 2021 season guests: Nick Marks, Michelle Brown, Donald G. James, Kina Hart, Tricia Kagerer, Curtis Weber, Brandon Williams, Candace Carnahan, Dr. Tim Ludwig, Alfred Ricci, Dr. Josh Williams, Dr. Mark Fleming, Gardner Tabon, Steve Spear, Spencer Beach, Eduardo Lan, Dr. Keita Franklin, Jason Anker, John Westhaver, Dr. Tim Marsh, Glen Cook (Cookie), Dr. Suzanne Kearns, Dr. Robert Sinclair and Russ & Laurel Youngstrom. About the Host: Eric Michrowski is a globally recognized thought leader and guru in Operations and Safety Culture Transformations. A highly sought-after Executive speaker on the global stage, he has led executive training programs, coached the C-Suite, and connected with thousands of Fortune 500 senior leaders. He has been featured on TV, in articles, and Podcasts, hosts syndicated show on the premiere business podcast C-Suite Radio and has an upcoming ForbesBooks book to be published next year. His approach is anchored in evidence-based research and practical applications in Human Performance, Process Excellence, and Organizational Change. He brings over 25-years hands-on experience in Operations Management, Culture & Business Transformations, and Safety having worked across a broad range of industries. Across his work, he has achieved substantial improvements in Safety, Operational and Financial Performance, and Employee Engagement, always by incorporating Epic Cultures to maximize results and sustainability. Connect with Eric at https://www.ericmichrowski.com More Episodes: https://www.thesafetyculture.guru/ Powered By Propulo Consulting: https://www.propulo.com/ Learn more about your ad choices. Visit megaphone.fm/adchoices

In this week's IpX True North Podcast episode, IpX's own Ray Wozny, CEO, and Brandy Taylor, VP of Services, go beyond engineering to discuss everyone's role in enterprise change and configuration management. Key Points:1:30 - The common, somewhat confusing definition for traditional configuration management (CM) 4:04 - Ray dives into the evolution and transformation of CM from a subset within the company to an integrated part of an organization8:15 - Foundation of a robust digital thread12:40 - The down flow of configuration management across organizational functions14:27 - Understanding how complex a simple change can be and how a central change process can improve it17:54 - Everyone is responsible for quality22:00 - Focus on repeatability and accuracy of  processes24:00 - How CM applies to all functions including Marketing, HR, and Shipping, and those processes affect other functions.28:59 - The function or domain that suffers the most from not being as integrated intentionally into the process 32:50 - Recommendations on how individuals can start to change the culture of their organizationsConnect with IpX to hear more industry thought leaders. Learn how IpX can help you create your company's DNA and how our True North service model empowers your organization to bring the most innovative products to market with true sustainability and scalability through our process experts. 

In this episode, we're joined by David Callaghan, former Senior Vice President of Oracle EMEA, President of the British Quality Foundation until 2019, and B2B business leader in Executive and Non-Executive roles. David describes his career in I.T. as a happy accident, but it's quite clear that he's thrived in the world of technology and enjoyed being part of the industry's evolution over the last 4 decades.  He talks with passion about the role of a leader, the need to listen, learn and improve.Listen out for David's thoughts on the importance of creating teams who will challenge you as a leader and also of developing connections between business and the local community, and how the benefits really are two-way.  

Are any tools truly 100% ready to use out of the box? Or do they all require tailoring for a company's specific needs? And why do companies purchase tools that require tailoring for their specific needs? On today's episode of the Digital Enterprise Society podcast, Craig Brown and Thom Singer welcome Jim Brogoitti, a fellow failed retiree who understands the demands and limitations of customization.  He shares his experience with customization, his approach that works for meeting a variety of CM2 requirements and how to effectively create a career that you just may not want to retire from.    On today's podcast, you will learn: Are any tools truly ready to use out of the box?  In Jim's experience, tools had to be ready to use right out of the box.  Customization was allowed but configuration was not.  The expectation was set from the beginning that customization was not an option.    The pitfalls of customization versus configuration Customization is not free, and it requires continuing support costs.  Customization is not easily measured, making it difficult to know how to quantify it.  Everything should start with requirements and those requirements should be documented and balanced against company needs.    Meeting a variety of CM2 requirements  There are set requirements addressing what a PLM system has to be able to perform as well as a set of requirements on the tool side.  Everyone tends to look at tool requirements in a slightly different way.  Once everyone understands what the requirements are, those requirements are weighted based on importance, criticality and ease of implementation.  A great solution vendor takes the time to listen to the needs of a cross industry forum and then works to meet those needs.    Solving the problem of boredom in retirement Like Craig, Jim is effectively failing at retirement.  He currently works at the Institute of Process Excellence and is aiming to build an out-of-the-box tool that is IPX compliant targeted for small businesses.  Jim is leveraging the tools available to him to make this goal a reality.  Because of the pandemic, everyone has become more comfortable with working from home and collaborating online.    Advice for a mobile and flexible career Identify your replacement so that you can leave a job behind when the next opportunity presents itself. Keep your ears open for opportunities.  Don't be afraid to take risks.  Trust your team even when there is no training for your position available.  Listen more than you speak. Engage in a mentorship program.      Continue the conversation with us within the Digital Enterprise Society Community at www.DigitalEnterpriseSociety.org.   Digital Download: Virtual Round-Table Series

Join Daniel Rayner and Mirko Kloppenburg, Head of Process Excellence, Methods & Tools at Lufthansa and Founder of NewProcessLab.com, as they discuss all areas of business process management. ✅ Why is it important to have a clear vision, post-mapping? ✅ Why is it important to speak the language of the key stakeholders? ✅ What is a Human Centric BPM Approach? These are just a few of the questions they tackle as they explore what needs to be considered when implementing BPM in an organisation. Tune in for great advice on how to take your BPM implementation to the next level! Process Pioneers is a community of professionals who strive to equip their organisation with effective business process management. Get involved into a lively exchange of knowledge and experiences in our LinkedIn Group: https://www.linkedin.com/groups/13859327/ and follow us on Instagram: https://www.instagram.com/process_pioneers/ Twitter: https://twitter.com/ProcessPioneers or Facebook: https://www.facebook.com/processpioneers/

Process Excellence is a proven way to cut costs, raise productivity, and improve service levels. PEx® combines the tools and methodologies of:      Six Sigma—measuring and reducing your error and defect rate Lean Thinking—eliminating waste to speed your workflow and deliver better value. Design Excellence—structuring a process from the outset so that it flows efficiently with minimal opportunities for waste or error This podcast will provide the tools to understand the benefit of Process Excellence in your Lab to achieve goals regarding efficiency and performance.   About our Speaker: Dr. Alistair Gammie holds a Diploma from the Royal College of Pathologists. He worked for 22 years in the UK National Health Service. In 2016 he joined Ortho Clinical Diagnostics as Senior Global Director ValuMetrix. He is Lean Healthcare accredited. Dr. Gammie has been involved with Laboratory Consulting Services for over 20 years looking at workflow, simulation, modeling, Lean 6 Sigma projects, laboratory design, automation, and re-organization. He has looked at the workflow in Laboratories throughout Europe, Middle East, Africa, Asia, the USA, and South America. He has been involved with Continuous Improvement and Top+ Business Excellence which places a high priority on ‘green' and sustainability. Dr. Gammie is an EFQM European awards assessor as he has observed the use of the EFQM model in multiple sectors.

Every company is undergoing some kind of digital transformation. Whether you’re upgrading your tech stack, migrating to the cloud, or analyzing your processes to improve your employee experience, every enterprise is saddled with the need to improve their systems. But what if that daunting process was a thing of the past? What if instead of having to undergo massive technology upgrades every few years that process was continuous? If you ask Jon Knisley, Principal Consultant, Automation and Process Excellence at FortressIQ, that’s the way of the future.“Process data is that missing puzzle piece that nobody's had access to. Once we get it in place, that's when you'll have a complete and comprehensive understanding of how [your company] truly operates. I'm starting to play with this idea that when we get to that point, is that going to be the end of our digital transformation journey? The end of digital transformation? Sounds too good to be true, but is it? In this episode of IT Visionaries, Jon explains why the reality of continuous system improvement through the use of automation tools is not far off. Plus, Jon dives into data-driving insights, powering continuous transformation across enterprises and why employees should embrace automation tools. Enjoy!Main TakeawaysBuilding a Roadmap for Tomorrow: Understanding how your organization actually operates is foundational to improving key business initiatives. Enterprises need to have a 360 view of how their organization operates on a day-to-day basis to have a better understanding of not only the knowledge that long-time employees possess, but how they can improve the overall experience for those employees as well.It’s an Ongoing Process: Digital transformation projects tend to be slow and take years to complete. Companies should not rely on large-scale changes every few years, but instead implement a continuous improvement model where they are consistently measuring their tech stack to understand what is being done today so they can improve, automate and optimize for tomorrow.Automation as a Companion: Employees should view A.I. and automation as a companion to their work efforts and not as a piece of technology that is going to eliminate jobs. When automation is implemented properly into an organization, it should free up employees to be more productive and more creative.IT Visionaries is brought to you by the Salesforce Platform - the #1 cloud platform for digital transformation of every experience. Build connected experiences, empower every employee, and deliver continuous innovation - with the customer at the center of everything you do. Learn more at salesforce.com/platform 

Today's guests are both part of the Process Excellence department at one of our customers, Memorial Health System in Marietta, Ohio. They are Lynn Howell and Mary Huck, both of whom have clinical backgrounds, but now help their colleagues throughout the system improve with Lean and other methods. Topics and questions: Tell us about the label of “process excellence” and what that means to the system? Shifting from being doers to helpers and coaches What's the role of a Continuous Improvement (C.I.) specialist? Why is starting with observation so important? How and why did you shift your team’s focus from facilitating projects to coaching others on their improvement work? What’s your belt training and certification process like, including the levels? Are there goals for who to train and certify? What's next for you and the system?

What are the main differences between companies that have struggled and those that have continued to thrive over the last year?  Today Thom Singer and Craig Brown welcome Chief Engineer at the Institute for Process Excellence and Digital Enterprise Society board member Scott Wertel to examine the critical importance of configuration management and company resiliency.  Join in as they cover a variety of key topics, from the importance of employing configuration management to avoid unnecessary costs to the value of combining digital and human engineering to maximize productivity, and how to remain resilient during the pandemic.    On today’s podcast, you will learn: The importance of configuration management  Tooling is an expense that every manufacturing company has to incur.  Configuration management is a highly effective tool to help avoid financial, brand image and opportunity costs.  Configuration management is needed for better quality control.   Combining digital and human engineering The speed of drawing and simulating models cannot replace human time to comprehend a model.  Visualization is an essential component to effective digital engineering.  Improved software needs to include a human element of processing.  Is generative design as advanced as human ability?    Resiliency during the pandemic The most resilient companies are the ones that were resilient to begin with.  A “yes-and” mindset provides greater opportunities for growth.  Be willing to say yes to opportunities and then figure out how to make it happen.    Looking forward at the Digital Enterprise Society Members can expect an increase in excellent content. The DES is working to become the best source for unbiased information about the tech industry. Collaboration will continue as lessons are shared about CM2, the importance of impact analysis and utilising shared configurations.    Continue the conversation with us within the Digital Enterprise Society Community at www.DigitalEnterpriseSociety.org.

Have you wondered how transformation and innovation are connected? If you work in the transformation space, how can you get and manage it better?Our guest this week is, Anshuman Tiwari who talks from his rich experience in the transformation world. He also has some interesting stories to share.We talk about:What is the difference between transformation and innovation?Where does innovation find its place in process excellence?Key things to remember for better innovation.What will happen in 2021?Anshuman is a process transformation professional with experience across multiple industries including banking, professional services, information technology, manufacturing, and consulting. He specializes in setting up and scaling world-class operations excellence programs. Anshuman is driven by impact and loves to lead people to deliver amazing results, usually 10x or more. In the last few years, he has also managed large RPA and Digital initiatives. He is a fellow of the ASQ.Anshuman is currently head of Delivery Excellence with DXC Technology and has earlier worked with EY, HSBC, ANZ, Infosys, and Qimpro. As a hobby, he runs a podcast and YouTube channel focussed on managing better. More on https://www.managebetter.in/He is an aspiring minimalist, runner, and is a checklist ninja. About the Podcast:ICT Podcast all about innovation, communication, and technology – a few key areas that are super important in today's world. If you want to know what it takes to be a better innovator, better communicator, and leverage technology to make this world a better place, please subscribe. Every week, I bring new perspectives, ideas, tips, and techniques so that you can improve all these aspects of your life.Web: https://www.anandtamboli.comLinkedIn: https://www.anandtamboli.com/linkedinBooks: https://www.anandtamboli.com/amazonMusic By: https://tunestogo.netSupport the show

In this episode of the Perspectives podcast, sponsored by MetLife and hosted on BenefitsPRO, we’ll hear highlights from the October 28th presentation titled, Breaking Down the Mental Health Stigma Through Collaboration.  The U.S. workforce is currently facing an increased amount of stress, and it seems to grow every day in light of the coronavirus pandemic, economic downturn and more. This type of mental strain can impact employee productivity and overall health. Tracey Ferstler, Ph.D., Assistant Vice President, Head of Return to Health, U.S. Claims and Operations at MetLife, and Garen K. Staglin, Co-Founder of One Mind, Founding Organization Of One Mind At Work, lend insights to help brokers and plan sponsors craft better mental health solutions during this challenging time. The full on-demand webcast can be found here: https://www.benefitspro.com/2020/09/25/breaking-down-the-mental-health-stigma-through-collaboration/   Tracey Ferstler, Ph.D. | Assistant Vice President, Head of Return to Health, U.S. Claims and Operations | MetLife Tracey is responsible for MetLife’s Return to Health (Clinical) organization and Network Management teams. For the last two years she has been part of the Process Excellence team as an Assistant Vice President, partnering with the Global Claims Organization on the planning and execution of various transformational initiatives. She started at MetLife in 2004 as a vocational rehabilitation counselor in the company’s Disability organization and worked in a number of product operations areas (TAM, STD, LTD, and Clinical) as a disability consultant and senior operations manager. Tracey also supported the Group Dental Organization as the director of vendor channel management. She is a Certified Rehabilitation Counselor (CRC) and holds a Ph.D. in Organizational Psychology. Garen K. Staglin | Co-Founder | One Mind – Founding Organization Of One Mind At Work Garen and his wife, Shari, are Co-Founders and Board members of One Mind (“OM”) (formerly the International Mental Health Research Organization), a 501c(3) non-profit organization. During the last twenty six years, OM and the  Music Festival for Brain Health event have raised almost $500 million for mental health charities and research. Launched in 2011 with former Congressman Patrick Kennedy and now led by President, Brandon Staglin, One Mind is pursuing a number of large scale public private partnerships in Schizophrenia, TBI and PTS as well as funding cutting edge research with 38 rising star scientists. Garen is a private equity investor and philanthropist with more than 40 years of experience in building and starting companies in the financial services and payment industries. He currently serves on the Board of Directors of Silicon Valley Bank, ExL Services, and Profit Velocity Solutions. He is also a Senior Advisor to FTV Capital. Garen is a graduate of UCLA, B.S.-Engineering (1966), and the Stanford Graduate School of Business, MBA (1968). He is a recipient of the Gold Spike Award, Stanford University’s highest award for volunteer service and the UCLA College of Letters & Science Fellows Award. He was Co-Chairman of the UCLA Centennial Capital Campaign which set a record for a public university raising $5.48 Billion.

  1.  Tell us about yourself and your company  Chris Luckett, Industrial, and Systems Engineering Degree. I have worked in various industries throughout my 20+ years.  I am the Network Manager of Process Excellence for Kettering Health Network in Dayton Oh. Kettering Health Network is a faith-based award-winning healthcare system of 10 hospitals, 10 emergency departments, and 120 outpatient facilities serving southwest Ohio. With nearly 13,000 employees and 2,100 physicians and ~2B Revenue per year. Emergency Care, Cancer Care, Orthopedic Surgery and Rehab, Neuro & Stroke Care, and Heart Care. Our calling card is to provide improvement science and best practice throughout the NW. 2.   How long have you been on your Lean journey? I've been involved in ‘Improvement Science' from the start of my career 20+ years ago. I was fortunate enough to start my career in consulting while Toyota Production Methodologies were becoming mainstream and CI with my engineering knowledge was just a great fit for me. Professionally, I have been part of many lean journeys through consulting work and with several companies in full-time roles. 3.  Why did Kettering Health Systems embark on a Lean journey? What did you hope to gain? Let me take this in a little bit different direction. Over the years, I have become much less of a ‘purist' and describe what I do in my role now as ‘discipline agnostic'. There are very prominent foundations that I draw from Lean but have also found that for many situations, it can be narrow-sighted to expect each problem or opportunity to act the same way, especially in healthcare. So, whether it's Six Sigma/DMAIC, PDCA, 8D, Lean, Project Management, a well rounded ‘Improvement Scientist' can adapt his/her approach to effectively manage the opportunity. 4.  What have been some of the biggest struggles on your journey? One of the biggest things that I continually find challenging and a struggle is the pressure to have the ‘right solution' vs experimenting my way to the best solution. Especially as you progress in roles and title in your career, people don't react well to planning, go and see, not making progress, failing. For me, I'm not afraid of failure or being fired or something, It's more of my internal struggle to manage my frustration when something doesn't turn out the way I had planned. We've all had the mountain top feeling when the RIE is outstanding and a tremendous success, but that doesn't happen all the time and so staying disciplined and not ‘chasing the high' can be a struggle. 5.  What are some things you have learned from those struggles? I've had to learn to walk away. I make myself get in the car and go for a drive to detach in some ways. And I've had to manage my behaviors in those situations. When my mind is so focused on something, it can end up blinding me to adequate solutions. Inevitably, on Saturday morning when I'm mowing the lawn, it hits me and I'm ready to go and can't wait until Monday to be back at work trying the next thing. But, I've had to learn to discipline myself under ‘damage control' situations (sometimes of my own doing) by creating diversions, and managing my behavior are two big lessons that I've learned. 6.  What have been some of your greatest successes on your Lean journey?  I have some really neat, quantifiable, measurable things that I'm happy to say I've been a part of doing. But, for me, it comes back to the times that I've helped someone do something that they wouldn't have been able to do without my help. And there are really simple examples that make me most proud. Helping someone do their first executive presentation, someone who's become ‘control chart crazy' because they've seen the value through working with me, a nurse who had never really led a team on an...

https://info.kainexus.com/continuous-improvement/virtual-improvement-2/webinar/signup Presented by Crystal Y. Davis, The Lean Coach, Inc. Karen Martin, TKMG, Inc. Mike McGowan, Marietta Memorial Hospital Are you now faced with the challenge of doing more improvement work in a virtual way, given the challenges of the Covid-19 pandemic? Join us for our second virtual panel discussion on this topic, hosted by KaiNexus and moderated by Mark Graban, with three improvement leaders who have recent experiences in this new era. No slides, just tips and lessons learned from three experienced improvement facilitators and coaches. Crystal Y. Davis, CLSSBB Founder, CEO, and Principal Lean Practitioner @The Lean Coach, Inc Crystal helps leaders create a culture of problem solvers allowing them to focus and deploy strategically. Specializing in the "Toyota Way" Lean model. Over 20 years of proven Lean experience in automotive, beverage and supply chain industries. STEM Industry focus. Client roster consists of Fortune 500/1000 Companies. Formally mentored by Toyota Senseis. Led companies to award-winning results, recognized for operational excellence at the "Lean Enterprise Institute Summit" and "Industry Week Best Plant". Karen Martin President TKMG Group & TKMG Academy Karen is the President of TKMG, Inc., a global consulting firm that specializes in operational excellence, Lean management, and business performance improvement. They help their clients create strategies, operations, and work environments that drive profitability and growth, deliver exceptional customer value, and maximize human potential. She is also the Founder & President of a new online learning destination, TKMG Academy, Inc. They aim to be the premier online learning choice for business performance improvement, Lean management, and leadership development. Karen is the author or co-author of five business performance books, including two Shingo Award-winning books: The Outstanding Organization and Value Stream Mapping. Her latest, Clarity First, centers on her core belief that all success in life—both business and personal—is a result of operating with clarity. Mike McGowan, LSSBB, MBOE Director, Process Excellence at Marietta Memorial Hospital Mike McGowan directs and oversees a team of Continuous Improvement specialists and works to apply lean thinking and tools to improve the current system. He was previously the Senior Director of Diagnostic Services for Memorial Health System. He has a Masters of Business in Operational Excellence degree from The Ohio State University.

This episode features Paul Bernard, Senior Vice President of Finance & Process Excellence at Smile Brands. Here, he discusses how COVID-19 has changed dentistry, dental industry consolidation, and more.

This episode features Paul Bernard, Senior Vice President of Finance & Process Excellence at Smile Brands. Here, he discusses how COVID-19 has changed dentistry, dental industry consolidation, and more.

Today we continue on the track of our “How to build crisis resilience and win in the recovery” series with a topic that is essential to excel in these: Process Excellence. I was lucky to welcome Hala Zeine, Chief Product Officer of Celonis, the leading provider of Process Mining Applications. We talk about the different aspects of resilience what capabilities enterprises and individuals need to master crisis, recovery and the so-called new normal and how to achieve them. Before Celonis, Hala had a long and very successful track record as SVP and President of various LoBs at SAP and she is very candid in her Insights. And she will tell us, how modern process mining approaches can not only make you a winner in the recovery, but also how it helps you to become the sustainable enterprise you want to be in the 21st century, AND that if you are on your path of moving to S/4HANA you should consider doing that with the usage of process mining if you want to do it right and boost up your benefits of your digitalization efforts. I learned a lot, and you will be too. On this insightful and entertaining episode of the SAP Experts Podcast Guest: Hala Zeine – Chief Product Officer, Celonis Host: Alexander Greb – Customer Advisory Lead S/4HANA, SAP Follow Alex: https://www.linkedin.com/in/alexander-greb-b3a836155/ Follow Hala: https://www.linkedin.com/in/hala-zeine/ Please like, share and subscribe! Give us feedback or provide us your questions at Sapexpertspodcast@sap.com Special Thanks to Fabienne Selhoff and Isabell Horvath for making this awesome podcast episode happen. Music by Dan Phillipson

85% Of Jobs That Will Exist In 2030 Haven’t Been Invented Yet that is why Organization must utilize AI to help take the robot out of the human.  The Future of Work means that organization will move from Process Excellence to allow the Employees to focus on higher-value tasks and to innovate. Join us as we explore how the future of work will look like what will the resumes of the future might look like.

Only 33% of change initiatives succeed, according to a recent Gartner report. While it may seem like an industry buzzword, change management is actually a critical component of effective industrial business leadership, especially in the context of Industry 4.0. Join Tony Uphoff and Joseph Anderson, President of the Institute for Process Excellence (IpX), as they discuss constructive change management and data utilization as part of Industry 4.0, and how to identify an effective transformation roadmap for your industrial business. Resources From This Episode: Learn More About the Institute for Process Excellence: https://ipxhq.com/ Learn More About IpX’s Upcoming Conference, ConX20: https://ipxhq.com/conx20 How to Launch a Successful Digital Transformation [Checklist]: https://www.thomasnet.com/insights/how-to-successfully-launch-a-digital-transformation-checklist/ How to Ensure Your Digital Transformation Succeeds in the Long Run: https://www.thomasnet.com/insights/how-to-ensure-your-digital-transformation-succeeds-in-the-long-run/ How To Take An Employee-Centric Approach To Change Management: https://blog.thomasnet.com/how-to-take-an-employee-centric-approach-to-change-management

Hello friends. This is Anshuman Tiwari and you are listening to my Podcast – The Operational Excellence Advantage. Thank you very much for over 100 downloads each of my previous two podcasts on Five Questions to review your year and the lean concept of Runner Repeaters and Strangers and its applications to Operations. If you haven’t heard these yet please take a few minutes and check them out. Today I want to talk about the popular topic of Robotic Process Automation or RPA as it’s popularly known. I don’t intend to make this a class or a plug in for popular software vendors and will try to stay clear of that. I will cover why RPA has still not taken over the world and its impact on the profession of Process Excellence or Transformation.Also, all views expressed here are my own and in my personal capacity. I work for a large IT Services company which provides RPA services as well hence wanted to make it clear that my views are personal and could be both incomplete and inaccurate.

Digital Enterprise Society is the authority on the transformation to a digital enterprise, impacting all areas of an organization. Tune in for discussions among industry leaders about operations and action needed to drive digitization principles forward for the future of product development and life cycles.    This special episode, co-produced with IpX - Institute for Process Excellence, features a panel discussion from ConX19 of eight brilliant female industry leaders from around the world, including leaders from Google, Microsoft, and Facebook.  Their discussion highlights the future of the enterprise ecosystem and focuses on innovation, technology, and solving workforce issues.    On today’s podcast, you will learn:   Effective strategies for promoting company adaptation and change Assess and understand the processes and workforce development needs for business growth and development. Ideas for developing processes that can keep up with rapid growth rates.  The importance of creating dedicated business improvement resources.  Identify and fulfill workforce needs through university relationships and student internships.    Methods that companies are utilizing to stay competitive  The value of investing in people through motivation, delegation, education, and empowerment.  Examples of technology-based innovations that keep businesses ahead. The critical need to challenge the thinking behind why companies do things the way they do.  Specific tactics for initiating process changes to employees and management. Identify technologies that will best support your company’s digital transformation.   Ideas for successfully driving sustainable change management initiatives  Define your strategy and track your progress along the way.  Have a vision and guiding principles that your organization can identify with. Face resistance and the emotional challenge of change head-on. Locate influencers within your company that can become champions for change. Continue the conversation with us within the Digital Enterprise Society Community at www.DigitalEnterpriseSociety.org.   IpX - Institute for Process Excellence PANELISTS  Moderator:     Allison Grealis, President/Founder, Women in Manufacturing Panelists:     Semiha Yasar, Founder, SEMPRO Consultancy and Engineering Cassandra Worthy, Change Enthusiast™, CassandraWorthy.com Susanne Lauda, Director, Global Advanced Manufacturing Technology, AGCO Erika Klein, Director HW Engineering, Microsoft Leigh Ringgold, Infrastructure Sourcing Operations Engineer, PLM, Facebook Jeanne Rues, Managing Director, Engineering Services, Allison Transmission Claudia Gonzalez, Product Data Management, Google Cloud, GCD, Google

Today, we are talking to Mike Fisher, who is the director of product development at the Global Center for Medical Innovation (GCMI). He deeply understands process and product development and has worked with some great companies both giant and small throughout his career. Mike is going to share some pearls of wisdom on process excellence and how it leads to product excellence. If you're involved in bringing new products to market, you won't want to miss today's show. Some of the highlights of the show include: -- What's going on at GCMI: What they do, some recent developments, and what's coming up. -- Why compliance is so important when it comes to product development and how it helps keep the process on the right track to the desired goal of an excellent product. -- Considerations to keep in mind when it comes to intellectual property rights, patents and getting regulatory clearance. -- Why a market assessment is vital to coming up with and selling a great product, as well as thoughts on choosing a niche. -- Insights Mike has gleaned from a disappointing experience. -- Why lining up resources and getting investments is difficult for many entrepreneurs and small medical device companies. -- Why many companies don't understand value concepts: They don't know why they're doing what they're doing and are more focused on box-checking. -- Mike's best tips when it comes to making your process conducive to product excellence.

Digital Enterprise Society is the authority on the transformation to a digital enterprise, impacting all areas of an organization.  Discussion among industry leaders about operations and action needed to drive digitalization principles forward for the future of product development and lifecycles.   On this episode of the Digital Enterprise Society podcast, Thom Singer and Craig Brown welcome Joseph Anderson, President of IpX – Institute for Process Excellence and John Laslavic, CEO and Founder of Upchain to talk about the upcoming ConX19 and the importance of making digital transformation happen — one workgroup at a time.  Joseph offers an overview of what to expect from ConX19 and why it is the most contemporary industry event across the globe.   John Laslavic will be speaking at ConX19 about heterogeneous data management across the value chain and how critical that is in today’s product environment of a distributed engineering, manufacturing and service, as well as integration to other systems when PLM is on the cloud.  He shares his insights into the importance of standardizing language and information sharing across industries as well as his experiences with failed attempts to do so. He is passionate about collaborating, bringing people and systems together, and embracing all that the Cloud offers today’s users.     On today’s podcast you will learn:   What is ConX19 all about and why do you need to attend? The 32nd annual global event will take place this August in San Diego. Best and brightest from every industry come together to share best practices. Users, solution providers, and service industry reps are all brought together in one house. Conversations center around industry trends, lessons learned, and the future. The networking aspect alone will make your attendance worthwhile.   The importance of standardizing language across industries: Streamlining natural language processing. Developing a baseline and distributing and accepting it across the board. Do you know what the ‘P’ in PLM stands for?   Why use the Cloud now? How Apple has influenced the user experience across the board. How the Cloud has enabled collaboration The safety levels that the Cloud offers. Continue the conversation with us in the Digital Enterprise Society Community at www.DigitalEnterpriseSociety.or

Pursuing Zero Harm: A Powerful Platform for Embedding Lean Capability February 27 from 1:00 - 2:00 ET Presented by Meghan Scanlon In this webinar, you will learn: The strategy behind an organization's True North and setting goals at perfect The power of safety as a value and how to use it to engage people in improving their work Critical capabilities you need to develop in your organization on a transformational journey of operational excellence Megan Scanlon Meghan Scanlon is a principal of Value Capture, LLC. She has nearly 13 years of experience implementing and sustaining transformational improvements in healthcare organizations. Recently, she helped lead Value Capture’s support of the University of Virginia Health System’s Be Safe performance transformation effort. Previously, she spent 9 years as a Sr. Lean Consultant in Johnson & Johnson’s ValuMetrix Services® organization, where she had a proven track record of driving key operational changes in hospitals and healthcare facilities in North America and Europe. Megan has extensive experience developing hospital employees from the front line to the C-suite as lean practitioners and change agents, working with cross-functional groups to transform their performance and service levels, developing plans to implement change at all levels of an organization, identifying critical performance measures, and creating management tools needed in order to manage and sustain improvements. She is skilled at designing and delivering effective training sessions focused on process improvement, change management, and leadership. Prior to her work in ValuMetrix Services®, she spent over 3 years internally within Johnson & Johnson, where she attained her Lean Six Sigma Black Belt applying Process Excellence in the areas of Operations, Supply Chain, and IT.

A preview of an upcoming webinar to be presented by Meghan Scanlon on February 27. http://www.kainexus.com/webinars Pursuing Zero Harm: A Powerful Platform for Embedding Lean Capability February 27 from 1:00 - 2:00 ET Presented by Meghan Scanlon In this webinar, you will learn: The strategy behind an organization's True North and setting goals at perfect The power of safety as a value and how to use it to engage people in improving their work Critical capabilities you need to develop in your organization on a transformational journey of operational excellence Megan Scanlon Meghan Scanlon is a principal of Value Capture, LLC. She has nearly 13 years of experience implementing and sustaining transformational improvements in healthcare organizations. Recently, she helped lead Value Capture’s support of the University of Virginia Health System’s Be Safe performance transformation effort. Previously, she spent 9 years as a Sr. Lean Consultant in Johnson & Johnson’s ValuMetrix Services® organization, where she had a proven track record of driving key operational changes in hospitals and healthcare facilities in North America and Europe. Megan has extensive experience developing hospital employees from the front line to the C-suite as lean practitioners and change agents, working with cross-functional groups to transform their performance and service levels, developing plans to implement change at all levels of an organization, identifying critical performance measures, and creating management tools needed in order to manage and sustain improvements. She is skilled at designing and delivering effective training sessions focused on process improvement, change management, and leadership. Prior to her work in ValuMetrix Services®, she spent over 3 years internally within Johnson & Johnson, where she attained her Lean Six Sigma Black Belt applying Process Excellence in the areas of Operations, Supply Chain, and IT. Regiser: http://www.kainexus.com/webinars

Webinar: How One Community Hospital is Creating a Culture of Continuous Improvement Presented by Mike McGowan, Director of Process Excellence at Marietta Memorial Hospital Learn how Memorial Health System uses training and five specific roles to build and spread a culture of continuous improvement Hear what MHS has done well and where we could improve Discuss the leadership behaviors necessary to accomplish a culture change Mike McGowan Director of Process Excellence | Marietta Memorial Hospital Mike is a graduate of Ohio University with a BS in Zoology. He has worked as an Medical Technologist, Chemistry Supervisor, Laboratory Director, and Senior Director in healthcare for the last 35 years spending most of that time at Marietta Memorial Hospital. He is a lean six sigma black belt and a 2014 graduate of The Ohio State University with a Master’s Degree in Business Operational Excellence. Mike is currently Director of Process Excellence at MMH.

A preview of the upcoming webinar "How One Community Hospital is Creating a Culture of Continuous Improvement" Presented by Mike McGowan, Director of Process Excellence at Marietta Memorial Hospital Register at https://kainexus.com/webinars

In this episode, I interview Peter Evans, Continuous Improvement Director for Lego Group.  I have known Peter for a couple of years.  And we seem to keep running into one another at Operational Excellence conferences – which are the circumstances of our first meeting.  I have always found Peter to be an affable gentleman and have always appreciated his insights and the experiences he shared. I grew up with Legos.  Loved playing with them.  My sons loved playing with them.  It seems children all over the world love playing with them.  So, if you’re like me, you must wonder; “Is Lego the coolest company in the world to work for?”  According to Peter, the answer is “Yes.” In this podcast, Peter shares is career journey and the wisdom (knowledge + experience) he has gained over time.  And he and I do a deeper dive into his experiences at Lego; the type of company Lego is, what its values are, and how Lego and its employees remain aligned to those values. Host: Joseph Paris, Founder of the;  XONITEK Group of Companies,  Operational Excellence Society & Readiness Institute   Guest: Peter Evans [icon name="linkedin-square" class="fa-2x" unprefixed_class=""]   Peter was born in 1955.  The early part of his career was in finance in various industries, including defense, financial services, and telecommunications.  He worked for General Electric under Jack Welch throughout the 90’s including spells in Manchester, Brussels, Shannon (Eire) and Connecticut.  From 2000 to 2013 he worked in Telecoms in the UK, first with Vodafone, then Cable & Wireless, before finally leading Operational Excellence for Virgin Media.  And from 2013 to 2015 Peter led Process Excellence in Northern Europe for Maersk Line, based in Copenhagen.  He joined the LEGO – the biggest tire manufacturer in the world – in February 2016. Since February 2016 Peter has been Director of LCI (LEGO Continuous Improvement) at LEGO with specific responsibility for Business Service Operations and is actively involved in establishing a Global Business Services Organization for Finance, HR and other services. Peter Lives in Newtown, Powys, UK with his wife Amanda, Dogs, Cats and various other pets and pests

Global Head of Process Excellence at Uber, Martin Rowlson joins us from PEX Europe where he shares that the region comprises 20% of the volume for the organization but 70% of the complexity. Based on the pace of change within the industry and the rate of growth at his organization, Martin's goal is to identify best practice, align best practice and build on best practices. Defining processes can’t take two weeks because "that process may have gone…literally gone."

1:25 - What is Process Excellence? 6:23 - Reasons to invest in it 13:40 - The basic approach to Process Excellence 19:32 - Gut instinct vs. Data Analytics 23:07 - The Health Care Analogy 24:54 - Supply Chain impact 29:38 - The Police Car KPI 31:54 - Where do I start? 36:23 - Where does S4/HANA fit in? 38:00 - Timing and Next Steps Additional Resources referenced in this episode: ** IDC process maturity study: https://news.sap.com/idc-benchmark-digital-maturity-check-for-self-assessment/  Assess where you are in your process maturity:  https://sap-eu.dx-idcmaturityscapesnapshot.com/ ** Process Excellences from SAP: https://www.sap.com/products/technology-platforms/enterprise-app-integration.html ** Acea Group: Digitally Enabled Real Time Process Visibility and Improvement

No one ever likes to deal with change. The trifecta of change is at the intersection of process technology and people. Technology is often the vehicle of change. The process is what needs to change. People are needed to make the change. If you don't have the buy-in, project success is challenged substantially. What then do the project leaders need to do in order to win the hearts and minds over of the people who stand in the way of project success and failure? You will find out in Episode 7 of Straight Talk on Business Tech with Expert Business Strategist and Technologist, Jack Hyman, CEO of HyerTek Inc. (www.hyertek.com). 

Today, we are talking to Mike Fisher, who is the director of product development at the Global Center for Medical Innovation (GCMI). He deeply understands process and product development and has worked with some great companies both giant and small throughout his career. Mike is going to share some pearls of wisdom on process excellence and how it leads to product excellence. If you're involved in bringing new products to market, you won’t want to miss today’s show. Some of the highlights of the show include: -- What’s going on at GCMI: What they do, some recent developments, and what’s coming up. -- Why compliance is so important when it comes to product development and how it helps keep the process on the right track to the desired goal of an excellent product. -- Considerations to keep in mind when it comes to intellectual property rights, patents and getting regulatory clearance. -- Why a market assessment is vital to coming up with and selling a great product, as well as thoughts on choosing a niche. -- Insights Mike has gleaned from a disappointing experience. -- Why lining up resources and getting investments is difficult for many entrepreneurs and small medical device companies. -- Why many companies don’t understand value concepts: They don’t know why they’re doing what they’re doing and are more focused on box-checking. -- Mike’s best tips when it comes to making your process conducive to product excellence.

Hear Peter McDonald, General Manager for Process Excellence at Telstra, discuss how Australia’s leading telecommunications and information services provider is driving customer centricity through process excellence. In this edition of the Build for Change Digest, Mr. McDonald details how the telco giant has redoubled its efforts to truly wow its customers. Whether it’s fulfilling B-to-B orders faster, or providing customers with a real-time status of their order, Telstra’s innovation is enabling it to transform the customer experience and create newfound customer advocates.   

Listen to Accenture's Dr Mathias Kirchmer discussing business process improvement as seen in the 2nd edition of his book High Performance through Process Excellence.

Listen to Accenture's Dr Mathias Kirchmer discussing business process improvement as seen in the 2nd edition of his book High Performance through Process Excellence.

IQPC interview with Morgan Jones, General Manager Master Black Belt South Pacific, BOC. This interview explores the barriers which exist for driving process excellence forward, and the role of change management within an organisation. Website: www.processexcellencesummit.com.au. Phone: 02 9229 1000

IQPC interview with Morgan Jones, General Manager Master Black Belt South Pacific, BOC. This interview explores the barriers which exist for driving process excellence forward, and the role of change management within an organisation. Website: www.processexcellencesummit.com.au. Phone: 02 9229 1000

Welcome to the podcast for Process Excellence 2010: Leading process transformation in a recovering market. Featuring Toby Cook, Manager - Projects and Training; Six Sigma Boral. Exploring continous improvement, change management, internal communication and culture. Join us LIVE, visit www.processexcellencesummit.com.au or call IQPC on +61 2 9229 1000

Welcome to the podcast with David Tarbotton, Quality & Continuous Improvement - Master Black Belt Nestlé Australia. Exploring continous improvement, change management, internal communication and culture. Join us LIVE, visit www.processexcellencesummit.com.au or call IQPC on +61 2 9229 1000

Welcome to the podcast for Process Excellence 2010: Leading process transformation in a recovering market. Featuring Toby Cook, Manager - Projects and Training; Six Sigma Boral. Exploring continous improvement, change management, internal communication and culture. Join us LIVE, visit www.processexcellencesummit.com.au or call IQPC on +61 2 9229 1000

Welcome to the podcast with David Tarbotton, Quality & Continuous Improvement - Master Black Belt Nestlé Australia. Exploring continous improvement, change management, internal communication and culture. Join us LIVE, visit www.processexcellencesummit.com.au or call IQPC on +61 2 9229 1000