A podcast series with exclusive insights into the challenges, opportunities, and future of healthcare executive roles as the industry evolves.
The well-being of your patients usually begins with the well-being of your staff. David Guth of Centerstone shared on our Healthcare CEO Podcast the many methods he's been using to lead his team. https://symphonyagency.com/healthcare-ceo-podcast/
Sometimes the greatest ideas are existing ideas done better. Ryan Iwamoto of 24 Hour Home Care studied various industries to find methods to positively impact the healthcare industry through home care. Learn from his success in this latest Healthcare CEO Podcast episode. https://symphonyagency.com/healthcare-ceo-podcast/
Embracing innovation has been a must this past year. On this week's episode of the Healthcare CEO Podcast, Dr. Bill Layman shares how he's integrated telehealth into his dentistry practice and what we can expect from the industry over the coming years. https://symphonyagency.com/healthcare-ceo-podcast/
Do you struggle with finding good talent for your healthcare practice? This episode is for you. In 2007, Emma Dickison joined Home Helpers and immediately began elevating their in-home care franchise company to new heights with her fresh perspective and innovative ideas. Under Emma's guidance and oversight, Home Helpers has grown to 300 franchises across North America, serving over 1,000 communities. https://symphonyagency.com/healthcare-ceo-podcast/
Growing from four physicians to 90 in a relatively short amount of time can come with a number of challenges. In this week's episode of the Healthcare CEO Podcast, Dr. Scott Powell of Florida E.N.T. & Allergy breaks down how they scaled up successfully. https://symphonyagency.com/healthcare-ceo-podcast/
We're on the verge of a physician turnover epidemic. Tony Stajduhar of Jackson Physician Search breaks down their recent findings in this week's episode of the Healthcare CEO Podcast. https://symphonyagency.com/healthcare-ceo-podcast/ [White Paper] On the Verge of a Physician Turnover Epidemic: Physician Retention Survey Results: https://www.jacksonphysiciansearch.com/white-paper-on-the-verge-of-a-physician-turnover-epidemic-physician-retention-survey-results/
Chris Jenkins has more than 12 years of experience working in healthcare technology — including with rural healthcare providers in Florida's CHCA program. He was an EDI Analyst for WebMD, IVANS, and CareMedic, and was part of the transition team assisting providers onboarding the new EMR requirements in 2003. In addition, he's an expert on HIPAA compliance, integrations and automation, CMS requirements, and several PMS's — including Medical Manager, Intergy, Centricity, and Logician. Practice Intelligence Article: https://symphonyagency.com/healthcare-ceo-podcast/
Mario is the Chief Operating Officer for Assisted Living Services, Inc. and Vice President of Assisted Living Technologies, Inc. He is responsible for helping both Assisted Living Services, Inc. and our subsidiary Assisted Living Technologies, Inc. look for new ways to grow and to have a positive impact on each company's long-term future. https://symphonyagency.com/healthcare-ceo-podcast/
As a relatively young CEO and founder, Kris and his wife founded Chelsea Place in 2011. Ten years later he's running a thriving business with three services: senior day care, home care, and assisted living. https://symphonyagency.com/healthcare-ceo-podcast/
Constellation Health Services has been recognized as one of Fortune's Top 40 Best Workplaces in Healthcare for 2020. We sit down with their CEO, Isaac Steg, to learn how they've been earning this type of recognition year after year. https://symphonyagency.com/healthcare-ceo-podcast/
In his career, Jeff has already built, rebuilt, and enhanced 6 different franchise systems across 5 different industries leading major growth initiatives in notable franchise companies such as Comfort Keepers, Express Personnel Services, Thrifty Rent-A-Car, and INTERIORS by Decorating Den. He has led existing franchise systems in these diverse sectors from as few as 142 franchises to larger systems with 1200+ franchises in 32 countries. https://symphonyagency.com/healthcare-ceo-podcast/
Jhaymee Tynan is an award-winning strategist, culture leader, and wellness champion. She is a board-certified healthcare strategy executive and thought leader known for her values of empathy and kindness in the workplace. Her bold, fresh perspectives on strategy, transformation, and inclusive leadership have been recognized by Modern Healthcare, Becker's Healthcare, Athena Leadership, Career Mastered Magazine, and others. Her work has been featured in Forbes, the Ellevate Network, the Lily, and HealthLeaders Media.
We talk about how A.I. will shape the Healthcare industry and what it's been like for Edmondo to lead the Moffitt Cancer Center team when many are working remotely. As Moffitt Cancer Center's Senior Vice President and Chief Digital Innovation Officer, Dr. Robinson is responsible for leveraging the tools of IT, Health Data Services and Digital in order to expand Moffitt's ecosystem from within and outside of health care to deliver on consumer-oriented, real-world solutions for clinical practice, research and administrative processes essential to support growth and competitive advantage. He also oversees Moffitt's portfolio of digital innovation, including the development and commercialization of health products, tools and technology. The Digital Innovation team aims to create and test new services, programs, partnerships and technologies that leverage digital innovations, while challenging the status quo to reduce the cost of care, improve quality, increase access to care, and enhance the patient experience. In addition, he directly cares for Moffitt patients in the Internal and Hospital Medicine Program.
Brandon got involved in the senior living business after watching his loving Grandpa receive sub-par care in a large institutional building. Many years later he witnessed a new way of providing boutique senior living in near Orlando, FL that OPENED his eyes on the industry. He knew immediately that he would change the senior living industry by duplicating this wonderful model for many seniors to enjoy. https://symphonyagency.com/healthcare-ceo-podcast/
At USF Health, Dr. Lockwood leads the Morsani College of Medicine and the Colleges of Nursing, Public Health and Pharmacy; and the School of Physical Therapy and Rehabilitation Sciences. He also oversees the faculty group practice of the medical school – with more than 1,000 providers, it is one of the largest multispecialty group practices in Florida. Dr. Lockwood is also a professor in the medical school's Department of Obstetrics and Gynecology, and holds a secondary appointment as a professor in the USF Health College of Public Health. He assumed all these leadership roles when he joined USF Health in May 2014, and has also served as an Executive Vice President at Tampa General Hospital since 2015. https://symphonyagency.com/healthcare-ceo-podcast/
Operating for over 10 years in the senior living industry, Francis LeGasse is dedicated to changing the way and igniting hope for the way we care for our older adults. Our older adults deserve nothing but our most creative and dedicated solutions to empower how they age. In the end, we will all hopefully age and we must push our thinking on what aging is and what it can be! https://symphonyagency.com/healthcare-ceo-podcast/
Ingrid Lindberg is a serial Customer Experience Officer (CXO). As the first person to hold the title of CXO, she has been transforming companies with her approach to customer experience for 20 years. Her work has spanned the Fortune 500 - including Finance, Healthcare, CPG, Telco and Retail, working with companies to create differentiating customer experience strategies and cultures. She most recently was the President of Kobie Marketing, a leader in loyalty marketing. https://symphonyagency.com/healthcare-ceo-podcast/
Mr. Badertscher has more than 25 years of experience in providing financial, business, and practice management services to hospitals, surgery centers, ancillary healthcare providers, physician groups, and individual physicians. Mr. Badertscher has held senior-level management and board positions industry-wide, and with multiple Private Equity Firms invested in the Healthcare sector. https://symphonyagency.com/healthcare-ceo-podcast/
Bill Hercules inspires healthcare leadership teams, by shaping their future places of care. Having planned and/or executed work for healthcare clients totaling 25.9-msf and $9.7B (Pv). Bill leads leaders to achieve their mission and improve their communities by focusing new ideas on implications and results. After leading successful architectural practices, Bill founded WJH Health, a global consultancy which resolves the nexus of mission, health, performance, and experience for future-oriented healthcare facilities. He is one of only two global triple-Fellows in the American Institute of Architects (AIA), the American College of Healthcare Architects (ACHA), and the American College of Healthcare Executives (ACHE). https://symphonyagency.com/healthcare-ceo-podcast/
Paul Herchman is a proven growth-oriented entrepreneurial executive offering years of experience in the conception,development and implementation of medical /aesthetic services and product sales. He has lead several well know and successful medical/aesthetic start-up companies. He brings solid business insights with the ability to raise capital, analyze market needs, envision new program concepts and strategies. Paul excels in devising non-traditional solutions that exploit emerging technologies or trends. https://healthcareceopodcast.com/
Innocent Clement is the former CEO and Co-Founder of Kaia Health Inc., a digital therapeutic company. He led the Kaia Health initiatives here in the US, including partnerships, clinical trials, regulatory submissions, and expansion across North America. Innocent is a trained physician from both Columbia and Harvard University. In his role as the CEO at EVOLVD Health, Innocent plans to harness the core competencies of the team members to ensure optimal deployments of their skills and ensure effective and fast execution as he designs, implements, and optimizes business operations to support the company's overarching goals. https://healthcareceopodcast.com/
Johnny Crowder is a suicide/abuse survivor, touring musician, comedian, writer, and the founder & CEO of Cope Notes. Amidst his psychology studies at the University of Central Florida and his mental health advocacy through the National Alliance on Mental Illness, Johnny found himself touring the world with his metal band, Prison, using the stage as a platform to explore taboo topics like consent, self-harm, and sobriety. With a keen personal understanding of multiple diagnoses ranging from bipolar disorder and OCD to schizophrenia, Johnny is uniquely equipped to provide creative solutions for the pains of mental illness and treatment with levity and wit. Johnny's Cope Notes is an innovative mobile health platform that uses text messages to improve the mental and emotional wellness of users all over the globe. https://healthcareceopodcast.com/
Dr. Bill Johnson is Board Certified in Internal Medicine, and has been practicing his craft since 1984. He was born and raised in Dallas, Texas, graduating with honors from Texas Tech University as well as the Tech medical school. From 1983 until 2000, Dr. Johnson practiced at Lubbock Diagnostic Clinic. For the majority of those years, he served as president of the group. In 2002, he opened his own practice, incorporating cosmetic procedures. As a leading expert in the fields of cosmetic procedures as well as stem cell therapies, Dr. Johnson is a regular contributor to “Good Morning Texas”, the leading morning show in the Dallas/Ft. Worth area. He has also been featured on ABC, FOX, NBC, CBS and The Doctors.
Dr Brian Dooreck – Practicing Physician & Partner at Gastrointestinal Diagnostic Centers, host and co-founder of LinkedIn Local Miami, founder and executive director of Get Hired Miami, and founder of several other businesses focused on coaching and mentoring fellow physicians and executives. https://healthcareceopodcast.com/
Patrick Daly is the Chief Executive Officer of Sonas Home Health Care. His extensive experience in management, sales, marketing, and operations combined with 15 years in the home healthcare industry have helped him grow the organization into a brand singularly focused on defining how home health care should be done in the technology age. In his role at Sonas, Patrick is responsible for the company's vision and growth strategies including vital planning and business integration, business and sales development, risk identification and mitigation, and budget management. His clear direction and supervision of programs and projects drive the organization's sustainability. Patrick's prior experience as Director of Sales and Marketing at Fusion HealthCare and Division Director at BAYADA Home Health Care taught him how to capitalize on market opportunities to lead change in people, processes, and business practices. https://healthcareceopodcast.com/
Dr. Khan Nedd serves as the Chief Executive Officer of Answer Health. A Board- certified Internist, Dr. Nedd has broad-based medical experience as an Internist, Hospitalist, and Infusion Therapy Specialist. Dr. Nedd currently serves on the Board of Directors for the Kellogg Foundation, Hospice of Michigan, Hope Network, and Answer Health. He has also held positions of leadership in the community at the Grand Rapids African American Health Institute and is a current member of the campaign cabinet of the Grand Rapids Ballet as well as a Board member of Key Green Solutions. In addition to conducting ongoing research and making presentations to health care organizations and physicians across the country, Dr. Nedd is involved in a variety of business ventures and start-up companies including Infusion Associates and the Hospitalist Organization of Western Michigan. Dr. Nedd enjoys playing soccer, basketball, and traveling.
Paul has over 40 years of experience in leadership and management focusing on managed care, health information technology organizations, strategy, business development, market expansion, and customer experience optimization. He's held roles as CEO, VP, or President at organizations such as Beacon Health Options, Netsmart Technologies, Coastal Orthopedics & Pain Management, and Florida Radiology Imaging – which ultimately became known as Advent Health Imaging. The organizations he's led have earned awards from INC for being the fastest-growing companies in the US. He's been the guest or keynote speaker for numerous events. He also recently served as a contributing author for a book titled: The New Health Age: The Future of Health Care in America.