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"Quality, not quantity, is what matters in reviews." Connect With Our SponsorsSolventum - https://go.solventum.com/clarityGreyFinch - https://greyfinch.com/jillallen/A-Dec - https://www.a-dec.com/orthodonticsSmileSuite - https://getsmilesuite.com/ Summary In this episode of Hey Docs!, Gal Borenstein discusses the evolving landscape of trust in branding, particularly in the context of digital interactions. He emphasizes the importance of authenticity, customer experience, and adapting to generational communication changes. Gal provides practical advice for enhancing trust and navigating the complexities of digital marketing, especially for orthodontists. He highlights the need for businesses to focus on quality over quantity in reviews and to create a strong digital footprint that resonates with today's consumers. Connect With Our Guest The Borenstein Group - https://www.borensteingroup.com Takeaways Trust has changed dramatically in branding and advertising.Digital trust is now more important than ever for businesses.Customer experience has evolved, especially post-COVID.Authenticity in reviews is crucial for building trust.Businesses must adapt to generational communication preferences.Quality of reviews matters more than quantity.Creating a strong digital footprint is essential for success.Practices should regularly evaluate their online presence.Engaging with customers authentically can enhance trust.Negative influences can hinder business growth and optimism.Chapters 00:00 Introduction02:29 Gal's Background and Branding04:28 COVID Shift to Digital Trust10:41 Reviews and Authenticity16:10 AI Search and Origin Story23:08 Gen Z Communication and UX28:34 Trust Killers in Practice33:34 Practical Steps Inside vs Outside36:04 Contact Info Episode Credits: Hosted by Jill AllenProduced by Jordann KillionAudio Engineering by Garrett LuceroAre you ready to start a practice of your own? Do you need a fresh set of eyes or some advice in your existing practice?Reach out to me- www.practiceresults.com. If you like what we are doing here on Hey Docs! and want to hear more of this awesome content, give us a 5-star Rating on your preferred listening platform and subscribe to our show so you never miss an episode. New episodes drop every Thursday!
This basket of marketing strategies generated over 29X return on investment for one of my clients in the orthodontic industry. Listen to the latest episode of the Marketing That Clicks podcast to learn how we achieved this outcome and what key success ingredients allowed us to invest $3,513.76 and generate at least approximately $103,600 for one of my clients in the orthodontic industry. To promote your Invisalign service, braces offerings, and your orthodontic practice as a whole, book a discovery call to discover if we would be a good fit to work together at MichaelGuberti.com. Listen to the podcast on Apple Podcasts, Spotify, TuneIn, or at https://michaelguberti.com/Orthodontics/
"It's a one stop shop for all your needs." Connect With Our SponsorsSolventum - https://go.solventum.com/clarityGreyFinch - https://greyfinch.com/jillallen/A-Dec - https://www.a-dec.com/orthodonticsSmileSuite - https://getsmilesuite.com/ Summary In this episode of Hey Docs!, Jill Allen and Nathan Hudson discuss the intricacies of starting and managing a practice, focusing on the importance of understanding both clinical and business aspects. They explore the 'Five B's' framework, which includes banker, broker, bean counter, broadcaster, and builder, emphasizing the need for a well-rounded approach to practice management. The discussion also highlights the distinction between tools and toys in equipment purchasing, the significance of budgeting for marketing and branding, and identifying efficiency gaps in practice operations. Nate also touches on various challenges practices face, particularly startups, in navigating equipment choices and emphasizes the need for informed decision-making. Connect With Our Guest Renew Digital - https://www.renewdigital.com/ Takeaways Nate Hudson has a background in engineering and dental sales.The Five B's framework is essential for practice owners.Understanding the difference between tools and “toys” is crucial.Budgeting effectively can lead to greater success in startups.Efficiency gaps often arise from lack of communication within teams.Training is vital when purchasing new technology.Doctors should focus on their long-term goals when making purchases.Not all equipment needs to be brand new to be effective.Team cohesion is necessary for a successful practice. Efficiency in imaging can significantly impact patient flow.The merger of Renew Digital and Voxel Dental creates a comprehensive service offering.Startups should consider future needs when designing their practices.Choosing the right equipment can save significant costs in the long run.Having multiple specialists can ease the burden of equipment selection.Chapters 00:00 Introduction02:54 Nathan Hudson's Background05:32 The “Five B's” Framework11:46 Tools Versus Toys15:05 Budgeting and Hidden Costs20:20 Spotting Efficiency Gaps26:40 Voxel Partnership and Labs32:58 One Rep or Many Vendors38:24 How to Contact Renew Digital Episode Credits: Hosted by Jill AllenProduced by Jordann KillionAudio Engineering by Garrett LuceroAre you ready to start a practice of your own? Do you need a fresh set of eyes or some advice in your existing practice?Reach out to me- www.practiceresults.com. If you like what we are doing here on Hey Docs! and want to hear more of this awesome content, give us a 5-star Rating on your preferred listening platform and subscribe to our show so you never miss an episode. New episodes drop every Thursday!
In this episode, we dive into where remote monitoring is headed next—and trust me, the future is closer than you think. We discuss FDA-approved remote STL generation, AI-driven treatment adjustments, real-time patient monitoring, and a world where aligner refinements may become largely automated in the background. More importantly, we talk about how orthodontists can use technology to reclaim their most valuable asset: time.Whether you're already using DentalMonitoring or you're still skeptical about remote care, this episode will challenge the way you think about patient visits, treatment efficiency, staffing, and the role technology will play in the next decade of orthodontics.
Attachments - Mistakes, Errors And Solutions | OrthoDontics In Interview | Linton Nash "When we place attachments, we assume they are accurate, but small errors in volume, location, plaque, or insertion can completely change the force system.""Sometimes the attachment itself can make movement worse than having no attachment at all.""I'm not trying to eliminate every error, I'm trying to control every error we can control."I'm joined by Dr. Linton Nash from Australia for a deep dive into aligner attachments andtrim line design, factors often overlooked but significant in tooth movement.We explore Linton's attachment term ‘VALE' , volume, abrasion, location, and errors, and discuss how seemingly small factors such as plaque, attachment positioning, and tray design may significantly alter force delivery and treatment outcomes.We discuss attachment design, optimised versus conventional designs, why they can underperform clinically, and the advantage a force system from straight trim lines can achieve. The biomechanics of lingual attachments but the inaccuracy in their use, and whether aligner systems are fundamentally working with unavoidable “play” similar to fixed appliances.Linton also shares his research into 3D printed attachments, attachment accuracy protocols, refinement strategies, and the future of aligner mechanics.
In this episode of Ortho Marketing, host Dean Steinman is joined by Brooke Oliphant, founder of Rise Up Coaching, to uncover the hidden problems costing orthodontic practices thousands in lost revenue. They break down why the industry's case acceptance rate is stuck between 50–60%, why today's consultation model is outdated, and how an undertrained treatment coordinator can quietly sabotage your growth. From broken follow-up protocols to the "pending black hole," Dean and Brooke reveal what's really standing between your leads and your starts — and exactly what to do about it. If your practice is getting patients through the door but not converting them, this episode will show you where the gaps are and how to fix them fast.What You'll Learn:Why the industry's consultation model is old and tired and how it's designed to send patients home to think about itThe real reason "friendly" doesn't earn a signature and what treatment coordinators must do insteadWhy waiting to discuss money until the end of the consultation is costing you case acceptanceHow a 2-minute speed-to-lead response window and 18–20 follow-up touchpoints can dramatically increase your startsWhat a 10% improvement in conversion rate is actually worth to your bottom line — the numbers will surprise youThe one thing doctors can do today to understand how much revenue is already walking out the doorAbout Brooke OliphantBrooke Oliphant is the founder of RiseUP Coaching and a strategic growth partner to orthodontists across the country. She helps practices transform the new patient experience into a powerful conversion engine by elevating Treatment Coordinators, modernizing consultation strategy, and designing what she calls “moments of impact” that turn shoppers into buyers. A lifelong entrepreneur and OrthoFi awared Treatment Coordinator, Brooke blends sales psychology, hospitality principles, and real-world business strategy to help practices dramatically increase case acceptance and profitability.She's a keynote speaker, best selling author, and the creator of the Question-Focused Consultation™ — a framework that's driven 15,000+ new patient starts and over 80 million in new production across orthodontic practices nationwide by helping orthodontic teams rethink how conversations lead to confident decisions.Ready to transform your treatment coordinator and skyrocket your case acceptance? Connect with Brooke Oliphant, founder of RiseUP Coaching: https://www.riseuporthocoaching.com/Be our next guest or elevate your practice: https://orthomarketing.com/contact-us/
SummaryIn this episode, Dr. Martin Rabinovich shares his journey of starting a personalized orthodontic practice, emphasizing conservative treatment approaches, the importance of patient compliance, and the value of board certification. He discusses treatment options, practice management, and insights into adult orthodontics. sound bites"I like to keep it conservative and personalized.""Financing increases patient acceptance and confidence.""Lifestyle determines the best orthodontic option."Chapters00:00 Introduction to Dr. Martin Rabinovich02:25 Starting an Orthodontic Practice05:01 Patient-Centered Care Philosophy06:28 Financing Options in Orthodontics08:17 Diverse Treatment Options11:09 The Importance of Compliance13:38 Board Certification in Orthodontics15:07 Adult Orthodontics Trends17:51 Conclusion and Contact Information resourcesMHR Orthodontics - https://www.mhrortho.comAmerican Board of Orthodontics - https://www.americanboardortho.comCareCredit - https://www.carecredit.comCherry Financing - https://www.cherry.comGuest linksInstagram - https://www.instagram.com/mhrorthoWebsite - https://www.mhrortho.comGoogle - https://maps.app.goo.gl/iREjkNpKTWMzbF4E9Your Dental Marketing Growth Partner: Human Expertise Meets AI Precision.We combine cutting-edge AI technology with over 14 years of dental marketing expertise to drive real results. From increasing new patient flow to filling holes in your schedule, our strategies are built to grow your practice—efficiently, intelligently, and predictably. Experience marketing that adapts in real-time and delivers every time.No long-term contracts.Our clients average a 5X return on investment.Personalized, non-corporate approach.5-star reviewed.Incredibly easy to work with - your time commitment is minimal.Find us:Website: https://newpatientsflow.comGoogle: https://g.co/kgs/zqWTc5aFacebook: https://www.facebook.com/newpatientsflowInstagram: https://www.instagram.com/newpatientsflow/Linkedin: https://www.linkedin.com/company/newpatientsflow
"It's a matter of trusting the people you hire." Connect With Our SponsorsSolventum - https://go.solventum.com/clarityGreyFinch - https://greyfinch.com/jillallen/A-Dec - https://www.a-dec.com/orthodonticsSmileSuite - https://getsmilesuite.com/ Summary In this episode of Hey Docs!, Jill Allen interviews Shawn Rainey, the director of the design department at Blue Frog, about the intricacies of orthodontic practice design and construction. Shawn shares his extensive background in the field, discussing the transition from traditional bidding processes to a more integrated design-build approach. He emphasizes the importance of functionality in design, the need for collaboration among various stakeholders, and the challenges faced when working with equipment specialists. The conversation highlights the significance of having an in-house design team to streamline processes, control budgets, and ultimately create efficient and practical dental practices. Jill and Shawn also delve into hidden costs that can arise during construction projects, highlighting the need for thorough inspections and contingency planning. Connect With Our Guest Blue Frog - https://www.bfrog.net/ Takeaways Shawn Rainey has extensive experience in orthodontic office design and construction.The design-build process offers more control over budget and efficiency.In-house design teams can provide real-time budget estimates.Collaboration among architects, engineers, and contractors is essential.Choosing the right space is critical for startup practices.Design should prioritize workflow and practical use over aesthetics.Equipment specialists may not fully understand the needs of practices.Lost time often occurs on the front end of projects.It's crucial to involve design teams early in the process.Hidden costs can arise from unexpected issues in construction.Contingency planning is essential for any project.Permitting requirements can vary significantly by location.Chapters 00:00 Introduction05:04 Startup Construction Fears06:39 Bid-Build vs Design-Build Explained10:23 Design Build Benefits16:58 Workflow Over Aesthetics21:37 Choosing Space and Team27:34 Equipment Specialist Debate29:47 Design Team First33:11 Ego Free Collaboration34:13 Hidden Costs Exposed38:17 Lease And Site Surprises40:24 Permits Zoning Feasibility45:04 Trust The Build Team47:45 Contact Info Episode Credits: Hosted by Jill AllenProduced by Jordann KillionAudio Engineering by Garrett LuceroAre you ready to start a practice of your own? Do you need a fresh set of eyes or some advice in your existing practice?Reach out to me- www.practiceresults.com. If you like what we are doing here on Hey Docs! and want to hear more of this awesome content, give us a 5-star Rating on your preferred listening platform and subscribe to our show so you never miss an episode. New episodes drop every Thursday!
Clinical innovation in orthodontics is moving faster than ever, but many practices are still relying on workflows built for a different era. In this episode of The Golden Age of Orthodontics, Dr. Leon Klempner and Amy Epstein sit down with Jake Gulick, president of GreyFinch, to discuss how outdated systems, disconnected tools, and manual processes may be quietly limiting practice efficiency and growth.Jake shares his perspective from nearly two decades in the orthodontic technology space, from helping scale Cloud9Ortho in its early years to leading innovation at GreyFinch, and explains how modern cloud-based practice management systems, AI-assisted workflows, automation, and smarter integrations are reshaping the operational side of orthodontics. The conversation explores how practices can reduce workflow friction, improve patient communication, gain better visibility into marketing performance, and rethink long-standing processes that no longer serve today's digital orthodontic practice.In this episode, you'll learn:Why many orthodontic practices are still operating with outdated workflow modelsHow AI can improve efficiency without replacing the human side of the practiceThe difference between cloud-based and truly browser-based softwareHow automation can streamline patient follow-up and case acceptanceWhy disconnected systems create hidden operational frictionThe importance of workflow design when implementing new technologyHow practices can better track marketing performance and patient conversion dataWhy practice management software should evolve alongside modern orthodonticsGo to www.pplpractice.com for more!
Hello voices from the bench community, John Wilson here and I wanted to share some news about the evolution of the Programill lineup. Most importantly, Ivoclar's new PrograMill 7. What stands out right away is the reduced air consumption this mill requires, but what you'll notice first is that impressive new touchscreen. For us, the biggest advantage has been increased spindle power. My laboratory's known for these larger cases with complex geometries, and I can tell you that extra power really makes a difference. Next time you see your Ivoclar representative, be sure to ask about the PrograMill 7 and tell them John Wilson sent you. Thank you. At exocad Insights in beautiful Mallorca, we finally caught up with Felix from Imagine USA—and the timing couldn't have been better. As an exocad dealer on the front lines of digital dentistry, Felix shared his excitement about the strong turnout, the familiar faces, and most importantly, the innovation coming from exocad. What stood out most? The new exocad Hub and its cloud-based capabilities, along with powerful AI-driven tools inside DentalDB designed for efficient batch processing. For Felix and the Imagine team, it's not just about seeing what's new—it's about putting it to the test. By running new features through their own production facility first, they ensure real-world performance before bringing solutions to their customers. Beyond the technology, Felix emphasized the value of being there in person—connecting face-to-face with partners, having meaningful conversations, and stepping back to see where the industry is headed. And of course, doing it all in Mallorca doesn't hurt either. "LIVE" again at the 2026 DLAT meeting, two very different conversations came together around one common theme: the future of dental technology is still being shaped by passionate people willing to learn, teach, and adapt. First, the podcast catches up with returning guest Tiffany Prater from Destination Orthodontic Lab, who shares how her lab journey has evolved from running a large commercial space with employees to building a smaller, more personal business focused on private practices and hands-on craftsmanship. Alongside her is Sydney Ribera, a young technician discovering orthodontics through mentorship, creativity, and a fascination with bending wire and pouring colorful acrylic retainers. The conversation dives into the realities of learning ortho in today's digital world, the importance of organizations like the Orthodontic Resource Group, and why mentorship still matters more than ever in a profession where most of the training happens shoulder-to-shoulder. Then the crew sits down with Marlin Gohn from Argen to talk about everything from next-generation zirconia to massive dental labs in China and the surprisingly common mistakes labs make when choosing disc sizes for milling. Marlin breaks down Argen's new gradient translucency zirconia, explains why nesting strategy matters more than most labs realize, and shares real-world troubleshooting tips that can save labs time, money, and remakes. The conversation also wanders through SLM frameworks, milled gold crowns, PFMs, translating lectures in China, and why some old-school techniques still outperform the newest trends. Special Guests: Marlin Gohn CDT, Sydney Ribera, and Tiffany Prater CDT.
Looking for a dentist in Wahoo, Nebraska? This week on Chamber Chat with Kate & Kat, we sit down with Dr. Foland from Wahoo Creek Dental to talk about modern dentistry, dental implants, same-day crowns, clear aligners, and the future of dental care in Wahoo.Dr. Foland shares how Wahoo Creek Dental has grown over the last four and a half years, why personalized patient care matters, and how their office is helping bring more advanced dental services to Saunders County and the surrounding communities.We also dive into some of the services many people may not realize are available locally — including dental implants, same-day crowns, smile makeovers, and clear aligner orthodontics for both teens and adults.In this episode we cover:• Smile makeovers and restoring confidence through dentistry• Dental implants and why they feel more natural than traditional options• Clear aligners and orthodontic treatment available in Wahoo• The “Platinum Rule” and how their office personalizes patient care• Why oral health affects your overall health• Tips for reducing cavities and protecting your teeth• Why snacking all day may be hurting your teeth• The truth about mouthwash and what Dr. Foland actually recommends• Growing a business and building a team culture in a small town• Expansion plans for Wahoo Creek Dental• Why local orthodontic options matter for busy familiesWe also chat about how important it is for people to feel comfortable going to the dentist — even if it's been a while since their last appointment.Plus, Wahoo Creek Dental is currently looking to add another hygienist to their growing team!
"Get comfortable asking for reviews." Connect With Our SponsorsSolventum - https://go.solventum.com/clarityGreyFinch - https://greyfinch.com/jillallen/A-Dec - https://www.a-dec.com/orthodonticsSmileSuite - https://getsmilesuite.com/ Summary In this episode of Hey Docs!, Cameron LiButti of Bidview Marketing shares his unique journey from engineering to marketing, emphasizing the importance of market positioning, pricing strategies, and the evolving role of AI in marketing. He discusses how transparency in pricing is becoming crucial for patient engagement and the need for healthcare practices to adapt to competition. The conversation also delves into the significance of operations in marketing success and the future implications of AI on search and marketing strategies. Jill and Cameron also discuss effective strategies for attracting patients to new medical practices, the importance of understanding generational differences in marketing, budgeting for marketing efforts, and the significance of personal branding in healthcare. They emphasize the need for a robust online presence, effective review strategies, and the use of social media to connect with potential patients. Connect With Our Guest Bidview Marketing - https://www.bidviewmarketing.com/ Takeaways Cameron's unique background as an engineer informs his marketing strategies.Transparency in pricing is becoming increasingly important for patient engagement.Understanding your competition is key to developing effective marketing strategies.AI is reshaping the landscape of marketing and search optimization.Businesses should focus on good PR and community involvement to enhance visibility.Traditional SEO practices remain relevant despite the rise of AI.Understanding generational differences is crucial for effective marketing.A robust online presence is essential for new practices.Review strategies should be consistent and well-planned.Investing in quality photography can significantly enhance a practice's brand.Marketing budgets should be tailored to the specific goals of the practice.Data-driven marketing strategies are essential for success.Social media can be a powerful tool for personal branding in healthcare.Humanizing the doctor-patient relationship can improve patient engagement.Chapters 00:00 Introduction06:20 Pricing Transparency Debate13:53 Calls and Conversion Systems15:19 AI Search and SEO Reality25:09 Personalized AI Results28:22 Beating Competition Basics32:52 Reviews Strategy That Works35:23 Marketing Across Generations36:47 AI Search And Lead Sources40:39 Budgeting Marketing Spend45:07 Paid Ads Market Share Math48:08 Contact Info Episode Credits: Hosted by Jill AllenProduced by Jordann KillionAudio Engineering by Garrett LuceroAre you ready to start a practice of your own? Do you need a fresh set of eyes or some advice in your existing practice?Reach out to me- www.practiceresults.com. If you like what we are doing here on Hey Docs! and want to hear more of this awesome content, give us a 5-star Rating on your preferred listening platform and subscribe to our show so you never miss an episode. New episodes drop every Thursday!
What if I told you the key to better esthetic results isn't just looking at teeth—but learning to see the face first?In this episode of The Orthopreneurs Podcast, I'm joined by the legendary Dr. David Sarver for a masterclass-level look at interdisciplinary smile design and lifetime esthetics. As we revisit his course, Smile Projection: A New Concept in Smile Design, Dr. Sarver gives us a different way to think about orthodontic treatment planning—one that starts with the face, not just the occlusion.We talk about why the lateral and oblique views matter so much, how smile projection changes the way we evaluate maxillary incisor position, and how orthodontists can take good cases and make them truly exceptional. If you want to create better, quicker, more esthetic outcomes for your patients, this episode will help you see the smile in a completely new way.
Hello voices from the bench community, John Wilson here and I wanted to share some news about the evolution of the Programill lineup. Most importantly, Ivoclar's new PrograMill 7. What stands out right away is the reduced air consumption this mill requires, but what you'll notice first is that impressive new touchscreen. For us, the biggest advantage has been increased spindle power. My laboratory's known for these larger cases with complex geometries, and I can tell you that extra power really makes a difference. Next time you see your Ivoclar representative, be sure to ask about the PrograMill 7 and tell them John Wilson sent you. Thank you. At exocad Insights in beautiful Mallorca, we finally caught up with Felix from Imagine USA—and the timing couldn't have been better. As an exocad dealer on the front lines of digital dentistry, Felix shared his excitement about the strong turnout, the familiar faces, and most importantly, the innovation coming from exocad. What stood out most? The new exocad Hub and its cloud-based capabilities, along with powerful AI-driven tools inside DentalDB designed for efficient batch processing. For Felix and the Imagine team, it's not just about seeing what's new—it's about putting it to the test. By running new features through their own production facility first, they ensure real-world performance before bringing solutions to their customers. Beyond the technology, Felix emphasized the value of being there in person—connecting face-to-face with partners, having meaningful conversations, and stepping back to see where the industry is headed. And of course, doing it all in Mallorca doesn't hurt either. This week at the Dental Laboratory Association of Texas Meeting 2026, the microphones stayed hot as three completely different conversations all circled around the same thing: how fast the dental lab industry is evolving. First up, the crew sat down with Tony Aliatim from Axis Dental Milling to talk about going from biomedical engineering and printing silicone heart models for surgeons… to becoming one of the go-to names in dental milling. From industrial machining roots in Michigan to AI-powered calibration systems and Straumann plug-and-play workflows, Tony breaks down how VersaMill machines are helping labs mill everything from zirconia to implant abutments faster, smarter, and safer. Along the way, the conversation dives into HyperDent, trade show madness, wet vs dry milling nightmares, and why dental technicians may not realize how close this industry really is to aerospace-level manufacturing. Then things shifted from mills to maintenance with Rebekah Serrago and Chris Wilson from Garland Dental Services. What started decades ago as a garage-based repair business fixing handpieces has grown into one of the industry's best-kept secrets for equipment sales, service, and support. Rebekah shares the story of growing up folding flyers for her father's repair company before eventually becoming CEO and expanding Garland into a massive online sales and service operation supporting everything from ovens to mills. Chris joins in to talk preventative maintenance, service certifications, keeping ancient ovens alive, and why labs desperately need dealers that actually understand the equipment they sell. It's equal parts family-business story, repair shop wisdom, and hilarious behind-the-scenes dental lab banter. Finally, the future officially arrived when the podcast crew sat down with Antoine Coppens from Relu and orthodontic lab owner Christian Saurman of New England Orthodontic Laboratory. What started as four engineering students experimenting with AI in Belgium somehow turned into fully automated dental workflows capable of designing surgical guides, night guards, models, and restorations in minutes. The conversation explores how AI is reshaping lab workflows, reducing manual design time, integrating directly into LMS systems, and even learning individual lab preferences. Christian explains how his custom-built orthodontic lab management system helped eliminate workflow chaos and automate huge portions of production, while Antoine gives a fascinating look into where dental AI is headed next. Between AI-generated appliances, automated scan checks, and self-learning workflows, this episode feels less like science fiction and more like a preview of what labs will look like over the next five years.Special Guests: Antoine Coppens, Chris Wilson, Christian Saurman, Rebekah Serrago, and Tony Aliatim.
What if the thing that finally pulled you out of the chair wasn't a plan, but a crisis? Emmett Scott sits down with Dr. Alex and Bobby, co-founders of Halex Pediatric Dentistry and Orthodontics, a 15-location pediatric dental and orthodontics group they've built together over nearly two decades in coastal Virginia. Bobby spent years as the lead producer while Alex ran the business. Then a sudden open heart surgery forced him out of the chair for three months, and the practice kept growing without him. That moment changed everything. They open up about rebuilding after bad partnerships and financial setbacks, why chasing revenue instead of profit is a trap, what it really looks like to hire people smarter than yourself, and how building a team bigger than any one person is what finally unlocked real growth. Ready to join DEO members who have already solved the challenges you are facing today? ✨ Schedule your free Growth Accelerator Call and take the first step toward becoming a DEO member
"It's not just a transaction."Connect With Our SponsorsGreyFinch - https://greyfinch.com/jillallen/A-Dec - https://www.a-dec.com/orthodonticsSmileSuite - https://getsmilesuite.com/ Summary In this episode of Hey Docs!, Jill sits down with Doug Copple to discuss the evolving landscape of orthodontic partnerships, highlighting trends in the transition market, the structure of partnerships, the buy-in process, and the financial and tax implications involved. He emphasizes the importance of understanding the dynamics of partnerships and the necessity for both parties to act like owners to ensure a successful collaboration. Jill and Doug also go over the complexities of family practice transactions and the importance of aligning treatment philosophies. They also delve into the financing aspects of partnership buy-ins, emphasizing the need for clear communication and understanding between partners to ensure successful collaborations. Connect With Our Guest Bentson Copple Patterson & Associates - https://bcp-advisors.com/ Takeaways Doug has been in the orthodontic industry since 2004.The DSO market has significantly impacted orthodontic practices.Partnerships are becoming more common among younger doctors.Partnership deals can take years to form and require careful planning.The buy-in process typically involves an association period before ownership is transferred.Financial modeling is crucial for understanding partnership dynamics.Both parties must be comfortable with the financial outcomes to avoid resentment. Doctors should consider tax implications in family practice transactions.Effective communication with CPAs is crucial for financial planning.Partnerships require clear agreements on decision-making authority.Understanding treatment philosophies is essential for successful partnerships.Financial transparency is key to avoiding conflicts in partnerships.Chapters 00:00 Introduction02:01 Doug's Background and Firm05:08 Why Partnerships Are Rising09:10 How Partnerships Are Structured14:13 Buy In Timeline and Profit Split22:39 Modeling the Deal on Paper25:45 Tax and Entity Structure Basics27:39 Family Transactions Tax Traps31:17 CPA Communication Gaps32:29 Partnership Control Rules35:40 Discretionary Spending Fights38:34 Treatment Philosophy Clashes41:15 Financing and Real Estate In The Deal46:15 Contact Info Episode Credits: Hosted by Jill AllenProduced by Jordann KillionAudio Engineering by Garrett LuceroAre you ready to start a practice of your own? Do you need a fresh set of eyes or some advice in your existing practice?Reach out to me- www.practiceresults.com. If you like what we are doing here on Hey Docs! and want to hear more of this awesome content, give us a 5-star Rating on your preferred listening platform and subscribe to our show so you never miss an episode. New episodes drop every Thursday!
Hello voices from the bench community, John Wilson here and I wanted to share some news about the evolution of the Programill lineup. Most importantly, Ivoclar's new PrograMill 7. What stands out right away is the reduced air consumption this mill requires, but what you'll notice first is that impressive new touchscreen. For us, the biggest advantage has been increased spindle power. My laboratory's known for these larger cases with complex geometries, and I can tell you that extra power really makes a difference. Next time you see your Ivoclar representative, be sure to ask about the PrograMill 7 and tell them John Wilson sent you. Thank you. At exocad Insights in beautiful Mallorca, we finally caught up with Felix from Imagine USA—and the timing couldn't have been better. As an exocad dealer on the front lines of digital dentistry, Felix shared his excitement about the strong turnout, the familiar faces, and most importantly, the innovation coming from exocad. What stood out most? The new exocad Hub and its cloud-based capabilities, along with powerful AI-driven tools inside DentalDB designed for efficient batch processing. For Felix and the Imagine team, it's not just about seeing what's new—it's about putting it to the test. By running new features through their own production facility first, they ensure real-world performance before bringing solutions to their customers. Beyond the technology, Felix emphasized the value of being there in person—connecting face-to-face with partners, having meaningful conversations, and stepping back to see where the industry is headed. And of course, doing it all in Mallorca doesn't hurt either. From wire-bending machines and digital ortho workflows to Vulcanite dentures and photogrammetry, this episode from the DLAT floor is packed with stories, laughs, and a whole lot of dental lab wisdom. First up, the crew sits down with Jason Dyas — better known these days as the man behind Ortho Outlaw and everyone's favorite outlaw mascot, Clyde. Jason shares his journey from construction work and garage-built orthodontic appliances to running successful ortho labs and diving headfirst into digital technology. What started with fax-machine marketing and Walmart bench grinders eventually evolved into automated wire-bending machines, digital scanning, social media content creation, and a growing mission to help older labs embrace modern workflows instead of shutting their doors. The conversation covers everything from AI-driven ortho tech and the future of wire bending to building a brand, traveling to industry events around the world, and how Ortho Outlaw became one of the most recognizable new names in orthodontic lab social media. Then the podcast catches up with longtime friend of the show Jim Collis for an incredible deep dive into 45 years of dental technology experience. Jim talks about teaching hands-on courses at DLAT, helping labs transition from analog workflows into digital dentures and 3D printing, and why education is still the key to success in modern dentistry. From discussing AI-assisted denture design and automated workflows to reminiscing about fixing Vulcanite dentures and the earliest days of implants, Jim delivers one amazing story after another. Along the way, he shares lessons from his CDT journey, the mentors who shaped his career, his passion for consulting and education, and why he still loves this industry after nearly five decades. It's equal parts history lesson, technology discussion, and classic Voices From the Bench chaos — complete with Star Trek references, Slurpee stories, and enough off-topic tangents to make Barb proud.Special Guests: Clyde, Jason Dyas, and Jim Collis CDT.
"You don't fix a $30,000 problem with a discount." Connect With Our SponsorsGreyFinch - https://greyfinch.com/jillallen/A-Dec - https://www.a-dec.com/orthodonticsSmileSuite - https://getsmilesuite.com/ Summary In this episode of Hey Docs!, Kira Woods shares her journey in creating UpTracker, a web-based platform designed to improve inventory management in orthodontic practices. She discusses the importance of understanding both macro and micro aspects of inventory management, the evolution of systems from manual tracking to technology-driven solutions, and the need for customization based on practice size and needs. Kira emphasizes the significance of purchasing habits and the often-overlooked process of verifying vendor invoices as critical components of effective inventory management. The discussion also covers common areas of overspending, particularly in bonding materials and disposables, and offers strategies for startup practices to establish a solid foundation for inventory management. Connect With Our Guest UpTracker - https://www.up-tracker.com/ Takeaways Kira Woods started Uptracker to address inventory management issues.Doctors need to see both macro and micro inventory data.Many practices rely on one staff member for inventory management.Purchasing habits can significantly impact supply spending.Invoice verification can lead to quick returns on investment.Clerical errors in invoices are common and costly.Understanding true costs includes more than just product prices. If you don't check invoices, you're agreeing to whatever they decide to charge you.The right amount to spend right now is crucial for staying on goals.Incentivizing staff can lead to better budgeting outcomes.Bonding materials can be a significant area of overspending.Startups should prioritize visibility in inventory management.The goal isn't less inventory, it's smarter inventory.Chapters 00:00 Introduction04:58 Why Inventory Gets Ignored06:21 Macro vs Micro Inventory08:52 From Sticky Notes to Scanning15:02 Customizable Inventory Strategy16:26 Purchasing Habits and Spend24:23 Verifying Vendor Invoices29:57 Real Time Budgeting Basics32:56 Staff Incentives And Culture34:29 Common Spend Leak Examples37:50 Startup Inventory Playbook41:34 Cross Training And Controls44:40 UpTracker Contact Info Episode Credits: Hosted by Jill AllenProduced by Jordann KillionAudio Engineering by Garrett LuceroAre you ready to start a practice of your own? Do you need a fresh set of eyes or some advice in your existing practice?Reach out to me- www.practiceresults.com. If you like what we are doing here on Hey Docs! and want to hear more of this awesome content, give us a 5-star Rating on your preferred listening platform and subscribe to our show so you never miss an episode. New episodes drop every Thursday!
The BioprogressiveTheory Revisited | Orthodontics In Interview | Sergio Sambataro "Whenyou say Class II, to me, you say nothing. We must look for the etiology of themalocclusion — not just the teeth, but the function behind them." "Ifyou extrude the upper molar, the condyle goes downward, and you have morevertical growth of the ramus. Ricketts showed this very clearly back in the 60sand we have published the same result at the University of Milan." "Oneof the principles in Class II correction is: first open the bite, and thencorrect the overjet. This is not just mechanics — it is logic." "Satoonce said — if you ask why he doesn't use retainers, he answers with anotherquestion: why do you use retainers? Because you know your job is notstable." I'm joined by Dr. Sergio Sambotaro from Sicily, for adeep dive into Bioprogressive Orthodontics, principles established by Rickettsand still debated today. We explore the cause of a malocclusion from abioprogressive perspective, the focus on vertical facial types determiningtreatment mechanics and anchorage. We examine the decompression theory of the ClassII case, and the role of the cervical headgear and utility arches. We turn tothe mechanics of sectional treatment over full-arch straight wire, and whereTADs fit in with the bioprogressive philosophy. We tackle the contestedevidence around transpalatal arch anchorage, and what the research may bemissing. Please like and subscribe if you find it useful! Please visit the website for this interview podcast:https://orthoinsummary.com/the-bioprogressive-theory-revisited-orthodontics-in-interview-sergio-sambataro/ .Spotify podcasts for other platforms .YouTubehttps://youtu.be/Y-JgUkR9rSU. #OrthodonticsInSummary#SergioSambataro#Orthodontics#bioprogressive#TADs#OrthodonticsInInterview#FarooqAhmed@SergioSambataro Farooq Ahmed
Hello voices from the bench community, John Wilson here and I wanted to share some news about the evolution of the Programill lineup. Most importantly, Ivoclar's new PrograMill 7. What stands out right away is the reduced air consumption this mill requires, but what you'll notice first is that impressive new touchscreen. For us, the biggest advantage has been increased spindle power. My laboratory's known for these larger cases with complex geometries, and I can tell you that extra power really makes a difference. Next time you see your Ivoclar representative, be sure to ask about the PrograMill 7 and tell them John Wilson sent you. Thank you. At exocad Insights in beautiful Mallorca, we finally caught up with Felix from Imagine USA—and the timing couldn't have been better. As an exocad dealer on the front lines of digital dentistry, Felix shared his excitement about the strong turnout, the familiar faces, and most importantly, the innovation coming from exocad. What stood out most? The new exocad Hub and its cloud-based capabilities, along with powerful AI-driven tools inside DentalDB designed for efficient batch processing. For Felix and the Imagine team, it's not just about seeing what's new—it's about putting it to the test. By running new features through their own production facility first, they ensure real-world performance before bringing solutions to their customers. Beyond the technology, Felix emphasized the value of being there in person—connecting face-to-face with partners, having meaningful conversations, and stepping back to see where the industry is headed. And of course, doing it all in Mallorca doesn't hurt either. This episode finally brings a long-awaited conversation to life with Kent Kohli, a name many in the industry recognize—but maybe don't fully know the story behind. From an unexpected entry into dentistry (thanks to marrying his orthodontist's daughter) to becoming a lifelong student of ceramics and education, Kent's journey is anything but typical. What starts as a pre-dental path quickly shifts once Kent discovers the lab side of dentistry—and more importantly, where his passion truly lives. From pouring models and grinding metal to studying under legends like John Archibald, Kent shares how mentorship, curiosity, and relentless work ethic shaped his career. Along the way, he opens up about the early struggles—working 100-hour weeks, barely making ends meet, and choosing quality over the “race to the bottom” that burned out many of his peers. Kent dives deep into the evolution of dental technology, from the early days of PFMs and Empress to today's digital workflows and liquid ceramics. But at the heart of it all is a consistent theme: education. Whether it's learning from the “giants” of the industry or now helping guide the next generation through his role at Ivoclar, Kent sees it as a responsibility to pass on what was given to him. He also shares insights into his current mission—bringing hands-on education back to the forefront, blending traditional techniques with modern materials, and helping technicians elevate their craft beyond just production. Rising costs, tighter deadlines, and greater demands are challenging labs everywhere. When efficiency matters, you need tools that deliver—every day. Roland DGShape milling solutions are reliable and easy to use. Just turn them on and let them run—no babysitting required. Fewer remakes and less wasted material mean your team can focus on getting cases out the door. With the Elevate Denture solution, step into digital dentures without disrupting your workflow. Validated CAM strategies and Ivoclar compatibility mean you're building on a system you already trust. Ready to boost efficiency? Explore DG Shape DWX Milling Solutions and the Elevate Dental Solution at RolandDental.com.Special Guest: Kent Kohli.
Dr. Joel Berg is joined once again by Dr. Scott Schwartz, this time to tackle how candidates can best prepare for the Residency application process. Dr. Schwartz emphasizes the importance of considering the “obvious questions,” like which type of program is the best fit for your future professional aspirations and learning style. He shares ways that candidates can put their best foot forward, including a letter of recommendation from a mentor in the specialty or a unique personal experience statement that demonstrates who you are as a professional and team member – even if it's outside the sphere of dentistry. Success is often found in the commonly overlooked details. Guest Bio: Scott B. Schwartz, DDS, MPH, is an Associate Professor at Cincinnati Children's Hospital Medical Center in the Division of Pediatric Dentistry and Orthodontics, where he also serves as Director of the Advanced Education in Pediatric Dentistry training program. After graduating from the University of Illinois – Chicago College of Dentistry, he completed a General Practice Residency at The Ohio State University. Continuing his journey to the Southeast, he obtained a certificate in pediatric dentistry and a Master of Public Health in Health Policy and Management at the University of North Carolina at Chapel Hill. Professionally, he has a strong focus on diversity, equity, and inclusion (DEI) and has served on related committees with the American Dental Education Association, the Cincinnati Children's Graduate Medical Education DEI subcommittee, and written extensively about the topic in both editorial and research publications. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
“It's a business killer.” Connect With Our SponsorsGreyFinch - https://greyfinch.com/jillallen/A-Dec - https://www.a-dec.com/orthodonticsSmileSuite - https://getsmilesuite.com/ Summary In this episode of Hey Docs!, Jill Allen interviews Dr. Anthony Bonavoglia, an orthodontist and founder of SmileSuite, about the evolution of patient communication in orthodontics. They discuss the importance of managing new patient inquiries effectively, adapting to modern communication preferences, and the role of automation and bots in enhancing patient experiences. Anthony shares insights on how SmileSuite has streamlined the new patient call process and the significance of providing a human touch in patient interactions. They dive into the importance of human interaction in patient communications, the evolution of call handling in dental practices, and the impact of technology on patient satisfaction and practice efficiency. The discussion also covers innovative strategies for improving new patient acquisition and the overall growth of orthodontic practices. Connect With Our Guest SmileSuite - https://getsmilesuite.com/ Takeaways Dr. Anthony Bonavoglia is an orthodontist with 20 years of experience.SmileSuite focuses on handling new patient phone calls for practices.The importance of quickly converting leads into appointments is vital.Many practices struggle with managing patient inquiries effectively.Patients prefer various communication methods, including text and online forms.Automation can enhance efficiency but should not replace human interaction.Understanding generational communication preferences is essential.Creating a positive first impression is crucial for patient retention.Data shows a significant increase in patient bookings with effective call handling.Practices can benefit from outsourcing call management to improve efficiency.Patient satisfaction is directly linked to how calls are handled.Asking about additional needs during calls can increase patient bookings.Virtual consultations can qualify patients without taking up doctor time.Chapters 00:00 Introduction01:35 Anthony Background and SmileSuite04:18 Missed Calls = Lost Patients06:19 From Contact to Contract08:31 Speed to Lead Systems11:48 Generational Communication Shifts15:08 Call Scripts and Consistency21:49 Automation Bots and Human Touch24:11 AI Assisted Humans26:47 Conversion Lift Data30:47 Triage Beats Voicemail32:59 Referral Slip Save34:34 Call Tips That Convert37:15 Contact Info Episode Credits: Hosted by Jill AllenProduced by Jordann KillionAudio Engineering by Garrett LuceroAre you ready to start a practice of your own? Do you need a fresh set of eyes or some advice in your existing practice?Reach out to me- www.practiceresults.com. If you like what we are doing here on Hey Docs! and want to hear more of this awesome content, give us a 5-star Rating on your preferred listening platform and subscribe to our show so you never miss an episode. New episodes drop every Thursday!
In this episode of Ortho Marketing, host Dean Steinman is joined by John Iuzzini, Director of Accounts at Ortho Marketing, to break down key areas every practice must get right when working with a marketing agency. They cover why having the right budget is essential in a competitive market, how speed-to-lead can make or break your ability to convert inquiries, and why most practices lose opportunities due to weak follow-up systems. The conversation also highlights the importance of confirming appointments properly and the critical role treatment coordinators play in turning leads into starts. If your practice is generating leads but not seeing real growth, this episode will help you identify what's missing and where to improve.What You'll Learn:Why orthodontic marketing is “pay-to-play” and how the right budget impacts visibility and resultsHow competitor research helps determine effective ad spend and positioningWhat “speed-to-lead” is and why responding within minutes increases conversionsThe importance of multi-touch follow-up and confirming (not just reminding) appointments to reduce no-showsWhy treatment coordinators and internal team alignment are critical to turning leads into startsAbout John Iuzzini John Iuzzini is the Director of Accounts at Ortho Marketing, where he leads the Account Management Team and oversees day-to-day operations to ensure clients receive the best experience possible. With a passion for client satisfaction and operational excellence, John is dedicated to driving results and fostering strong, lasting relationships with the orthodontic and dental practices Ortho Marketing serves. Outside of work, John is a devoted family man who enjoys spending time with his wife and two sons. He's also an avid cook and passionate musician, always finding creativity both in the kitchen and through music.Be our next guest or elevate your practice: https://orthomarketing.com/contact-us/
In this episode of Ortho Marketing, host Dean Steinman is joined by John Iuzzini, Director of Accounts at Ortho Marketing, to break down key areas every practice must get right when working with a marketing agency. They cover why having the right budget is essential in a competitive market, how speed-to-lead can make or break your ability to convert inquiries, and why most practices lose opportunities due to weak follow-up systems. The conversation also highlights the importance of confirming appointments properly and the critical role treatment coordinators play in turning leads into starts. If your practice is generating leads but not seeing real growth, this episode will help you identify what's missing and where to improve.What You'll Learn:Why orthodontic marketing is “pay-to-play” and how the right budget impacts visibility and resultsHow competitor research helps determine effective ad spend and positioningWhat “speed-to-lead” is and why responding within minutes increases conversionsThe importance of multi-touch follow-up and confirming (not just reminding) appointments to reduce no-showsWhy treatment coordinators and internal team alignment are critical to turning leads into startsAbout John Iuzzini John Iuzzini is the Director of Accounts at Ortho Marketing, where he leads the Account Management Team and oversees day-to-day operations to ensure clients receive the best experience possible. With a passion for client satisfaction and operational excellence, John is dedicated to driving results and fostering strong, lasting relationships with the orthodontic and dental practices Ortho Marketing serves. Outside of work, John is a devoted family man who enjoys spending time with his wife and two sons. He's also an avid cook and passionate musician, always finding creativity both in the kitchen and through music.Be our next guest or elevate your practice: https://orthomarketing.com/contact-us/
Danny Abraham, CEO & Founder of Orca Dental AI & CephX joins the show and discusses: AI revolutionizing ortho diagnostics & workflow AI will become standard of care in orthodontics ROI from efficiency, outcomes & legal protection To learn more about CephX visit: https://cephx.com/ To contact Danny you can email him here: danny@cephx.com
What does the editor-in-chief of the Journal of Clinical Orthodontics really think about orthodontic AI, corporate orthodontics, and research bias? Dr. Neal Kravitz pulls no punches in this candid conversation with Dr. Leon Klempner and Amy Epstein. A practicing orthodontist, educator, and past AAO Technology Committee chair, Dr. Kravitz shares why evidence-based orthodontics still needs room for clinical judgment, why overtreatment is the specialty's quiet problem, and why young orthodontists have more reasons for optimism than anxiety. Honest, direct, and deeply practical.What You Will Learn In This Episode:How orthodontic AI is best used as a diagnostic and records automation tool rather than a replacement for clinical judgment, and why evidence-based orthodontics still requires the experienced eye of a trained specialist to catch what algorithms miss.Why research bias in orthodontic literature comes not only from industry-funded studies but also from reviewers and authors themselves, and how understanding this helps orthodontists read the Journal of Clinical Orthodontics and other publications more critically.How the philosophy of conservative orthodontic treatment planning and doing less rather than more protects young patients from iatrogenesis, and why this principle should guide practitioners from their very first cases in private practice orthodontics.Subscribe to the Golden Age of Orthodontics and our sister podcast, Practice Talk, hosted by Lacie Ellis, wherever you listen to stay updated on orthodontic innovation and real-world practice strategies. Visit People and Practice for more insights and to connect with our team for practice growth solutions.TIMESTAMPS: 00:00 Introduction to orthodontic AI, corporate orthodontics, and specialty pressure with guest Dr. Neal Kravitz05:27 Dr. Kravitz explains how orthodontic AI supports diagnosis and records automation without replacing specialist judgment09:41 Discussion of underrepresented topics in the Journal of Clinical Orthodontics and what evidence-based orthodontics research needs more of14:29 Balancing evidence-based orthodontics with clinical experience and why residents need room to develop sound orthodontic treatment planning24:41 How research bias from companies, authors, and reviewers shapes what orthodontists read and how the JCO editor manages this challenge28:29 Advice for new graduates on private practice orthodontics, finding mentors, and navigating corporate orthodontics with confidenceKEY TAKEAWAYS: Orthodontic AI is a powerful adjunct tool for diagnostics and workflow automation. Still, it will not replace the clinical judgment that distinguishes a trained orthodontist from a general dentist who uses Invisalign treatment without oversight or expertise.Research bias is not limited to industry-sponsored studies. Reviewer bias and author bias are equally real, which means every orthodontist must approach the literature, including the Journal of Clinical Orthodontics, with informed skepticism and critical thinking.The philosophy of doing less protects patients. Dr. Kravitz argues that overtreatment, not under-treatment, has driven his most regrettable cases, and that conservative orthodontic care built around humility and honest self-evaluation defines what ethical practice looks like across an entire career.ABOUT THE GUEST:Neal Kravitz, DMD, MS | Ashburn South Riding, VA OrthodontistRESOURCES MENTIONED:People + Practice - WebsitePractice TalkDr. Leon Klempner - People + Practice
AI is replacing Google as the first stop for orthodontic patient research, and most practice websites are invisible to it. In this episode of Hey Docs!, host Jill Allen sits down with Mary KayMiller, Owner and CEO of Kaleidoscope AI™, and Jeff Slater, VP of Operations, to unpack what's changing, why traditional SEO alone no longer protects your practice, and how the new KAL™ AI Growth System helps orthodontists get recommended by ChatGPT, Google AIOverviews, Perplexity, and Gemini. Kaleidoscope AI™ is launching KAL™ at the AAO Annual Session in Orlando, May 1 to 3, 2026. Stop by BOOTH #1115 to scan the QR code and request a free AI Visibility Audit.WHAT YOU'LL LEARNWhy showing up in AI results today does not mean you are safe tomorrow (the "false security" problem)The shift from rankings to recommendations and what that means for orthodontic marketingA quick AI readiness self-check any practice can run in 10 minutesWhat AI engines actually look for: content depth, trust signals, structured authority, review dataWhy the average orthodontic practice scores below 40 out of 100 on AI visibilityHow KAL™ audits, optimizes, and monitors your practice across AI search platformsWhy early movers in any market will lock out competitors who waitKEY QUOTE"Early adopters will have a decided advantage." — Mary Kay Miller, Kaleidoscope AI™ABOUT THE GUESTSMary Kay Miller is Owner and CEO of Kaleidoscope AI™, the digital marketing agency widely credited with introducing SEO to the orthodontic industry nearly two decades ago. She leads the development of KAL™, the AI Growth System purpose-built for orthodontic and dental practices. Jeff Slater is VP of Operations at Kaleidoscope AI™, where he leads client services and the rollout of KAL™ across the orthodontic industry.CONNECT WITH KALEIDOSCOPE AI™Website: https://kaldental.aiFree AI Visibility Audit: https://kaldental.ai/auditRESOURCES MENTIONED- The AI Referral Shift (blog):[https://kaldental.ai/ai-rreferral-shift-orthodontists-2026/]- KAL AI Visibility Guide (free download):[https://kaldental.ai/ai-visibility-guide/]CHAPTERS00:00 Introduction02:20 A new AI audit coming to AAO 202605:48 From rankings to recommendations08:54 Quick AI readiness self-check12:32 Website content and trust signals16:22 Showing up now isn't enough23:18 What AI looks for next27:01 Review data and trust29:00 Authority and site structure31:28 The KAL™ Audit System38:44 SEO vs. AI visibility43:00 Startup advantage and speed44:35 How to contact Kaleidoscope A™ and request a KAL™ auditSPONSORSGreyFinch: https://greyfinch.com/jillallen/A-Dec: https://www.a-dec.com/orthodonticsSmileSuite: https://getsmilesuite.com/EPISODE CREDITSHosted by Jill AllenProduced by Jordann KillionAudio Engineering by Garrett LuceroAre you ready to start a practice of your own? Do you need a fresh set of eyes or some advice in your existing practice?Reach out to me- www.practiceresults.com. If you like what we are doing here on Hey Docs! and want to hear more of this awesome content, give us a 5-star Rating on your preferred listening platform and subscribe to our show so you never miss an episode. New episodes drop every Thursday!
"If you anticipate, we can reduce the treatment time with aligners." "I never look at the simulation as the final outcome. For me, the simulation is only how the forces should be orientated to the teeth." "Fixed braces are more efficient to treat extraction cases. Not because we cannot do it with aligners, but because aligners need more auxiliaries and more work to achieve the same quality of movement." "10 years ago when we talked about aligners, everyone was looking at us like we are doing only small alignment. Today we are able to see very advanced complicated cases." The podcast was recorded live at this years European AlignerSociety meeting. Please like and subscribe if you find it useful! Please visit the website for this interview podcast:https://orthoinsummary.com/aligner-planning-and-mechanics-orthodontics-in-interview-waddah-sabouni/.Spotify podcasts for other platforms.YouTubehttps://youtu.be/TDMfjtMdvxQ. #OrthodonticsInSummary#Waddahsabouni#Orthodontics#aligners#TADs#OrthodonticsInInterview#FarooqAhmed#EAS#Europeanalignersociety Farooq AhmedI'm joinedby Wadah Sabouni, for a focused exploration of clear aligner therapy and theevolving boundaries of aligners. We examine how science has informed the limitsof tooth movement, why overengineering and auxiliaries are complementary ratherthan opposing strategies, and what a study revealed about the surprisingdifferences between digital setup software platforms. We turnedto the biomechanics of extraction cases with Ying Yang mechanics as well asWaddah's use of short class 2 elastics for distalisation mechanics. If mandibularadvancement with aligners are fad or innovation. We close with reflections on adecade of the European Aligners Society, and where the field must go to bringaligner orthodontics to its potential.
“IT is not set it and forget it.” Connect With Our SponsorsGreyFinch - https://greyfinch.com/jillallen/A-Dec - https://www.a-dec.com/orthodonticsSmileSuite - https://getsmilesuite.com/ Summary In this episode of Hey Docs!, Jill sits down with Jordan Janz from Cornerstone Computer Solutions to share his expertise on crafting a solid IT foundation for dental and orthodontic practices. He discusses the importance of early technology planning during the startup phase to prevent costly delays and ensure smooth operations. Jordan highlights the need for tailored IT infrastructure, including cabling and network security, to support practice growth. He also explores the differences between cloud-based and server-based management software, emphasizing the importance of network security to ensure a practice's long-term success. The episode covers ongoing cybersecurity best practices, such as Zero Trust architecture, and the benefits of proactive IT support models. Connect With Our Guest Cornerstone Computer Solutions - https://cstonesolutions.net/ Takeaways Start IT planning during the startup phase to avoid delays and save money.Tailor your IT setup, including cabling and security, to fit your practice's needs and growth.Understand the differences between cloud-based and server-based software for better security.Wired connections can provide from reliable internet than Wi-Fi.Implement ongoing cybersecurity measures like “Zero Trust” architecture.Regularly assess your current IT systems to identify vulnerabilities and upgrade safely.Opt for proactive over “reactive” IT support models to minimize downtime and enhance efficiency.Chapters 00:00 Introduction02:46 Startup Tech Priorities05:08 Four Phases of IT06:49 Engage IT Early09:24 Launch and Support12:51 Cloud Networks and Cabling17:55 Internet Speed and Redundancy23:24 Downtime in Established Practices29:30 Proactive vs Reactive IT31:50 Monitoring Standards Explained34:57 Cybersecurity Zero Trust37:17 Startup Budget Options40:43 IT Red Flags Checklist 44:21 Contact Cornerstone Episode Credits: Hosted by Jill AllenProduced by Jordann KillionAudio Engineering by Garrett LuceroAre you ready to start a practice of your own? Do you need a fresh set of eyes or some advice in your existing practice?Reach out to me- www.practiceresults.com. If you like what we are doing here on Hey Docs! and want to hear more of this awesome content, give us a 5-star Rating on your preferred listening platform and subscribe to our show so you never miss an episode. New episodes drop every Thursday!
I've seen a lot of innovation in this space over the years—but every once in a while, something comes along that makes you stop and think, “Okay… this actually changes things.” In this episode, I sit down with Dr. Mehdi Peikar—orthodontist, physicist, and one of the most fascinating minds you'll ever meet—to talk about where orthodontics is heading and what happens when you combine AI, biomechanics, and true customization.Mehdi walks us through his journey—from studying quantum mechanics and biomechanics at some of the top institutions in the world to building award-winning orthodontic technologies—and now launching Celebrace, a fully customized 3D-printed bracket system that flips traditional orthodontics on its head. We're not talking about “low, medium, high torque” anymore… we're talking about precision-built prescriptions for every single tooth, for every single patient.But this episode goes deeper than just a product. We get into the future—AI, robotics, and yes… even the possibility of orthodontics being automated someday. Whether that excites you or terrifies you, one thing is clear: the doctors who understand where things are going are the ones who will thrive.Celebrace is a 100% digital, AI-driven, fully custom metal braces system, designed to bring greater precision and consistency to finishing. If you're interested in seeing how it works in practice, LEARN MORE and get started.Quotes“Nobody's really MBT or Roth—every case is unique. Now we finally have the tools to treat patients that way.” — Dr. Mehdi Peikar“You approve the treatment plan… and we reverse engineer the bracket to match it exactly.” — Dr. Mehdi PeikarKey TakeawaysIntro (00:00)Mehdi's journey: ortho → physics → innovation (01:13)Why quantum mechanics thinking shapes innovation (03:54)AI vs. quantum computing—what's actually impacting us now (07:12)Will AI replace orthodontists? (09:08)The future: robots, automation, and orthodontics at home (11:54)Why traditional prescriptions (MBT/Roth) are outdated (26:26)What makes Celebrace different from other “custom” systems (33:03)How fully custom brackets improve efficiency and finishing (29:31)Reverse-engineering treatment plans into exact prescriptions (34:16)Digital orthodontics: where braces are heading next (32:48)Additional ResourcesIf you're even remotely curious about where orthodontics is heading—and how to stay ahead of it—this is one you don't want to ignore.
"You don't have to be physically connected to something that's in your office." Connect With Our SponsorsGreyFinch - https://greyfinch.com/jillallen/A-Dec - https://www.a-dec.com/orthodonticsSmileSuite - https://getsmilesuite.com/ Summary In this episode of Hey Docs!, Jill sits down with Reid and Kevin Simmons from Planet DDS to dive into the evolution of orthodontic technology and practice management. They discuss the transformation from the early days of software development to the cutting-edge advancements in cloud-based solutions, particularly with Cloud 9. The conversation highlights how AI and industry shifts are reshaping the landscape of orthodontics, offering new opportunities for efficiency and growth. Reid and Kevin stress the importance of continuous training and consultation to ensure successful technology adoption. Connect With Our Guest Planet DDS - https://www.planetdds.com/ Takeaways Reid started Orthotrac, which served a pioneering role in ortho software since the 1980s.There's been a shift from traditional to cloud-based systems.Cloud 9, now part of Planet DDS, has been at the forefront of cloud-based solutions.Cloud technology can reduce cost and improve accessibility.AI has a growing influence in scheduling, documentation, and financial management.Integrated software ecosystems can benefit multi-specialty practices.Continuous training and consultation is essential in new technology adoption.Chapters 00:00 Introduction02:06 Reid Simmons' Journey07:35 Kevin Simmons' Journey11:01 Planet DDS Merger Vision15:44 Industry Shifts Since 201024:30 AI and API Ecosystems26:48 AI Beyond Email Hacks27:50 Transcription to Treatment Plans29:09 Roadmap Driven by Customers30:54 True Cloud Explained36:18 Next Five Years of Tech38:28 Training and Staying Current41:52 Where to Learn More Episode Credits: Hosted by Jill AllenProduced by Jordann KillionAudio Engineering by Garrett LuceroAre you ready to start a practice of your own? Do you need a fresh set of eyes or some advice in your existing practice?Reach out to me- www.practiceresults.com. If you like what we are doing here on Hey Docs! and want to hear more of this awesome content, give us a 5-star Rating on your preferred listening platform and subscribe to our show so you never miss an episode. New episodes drop every Thursday!
The future of orthodontics is becoming fully digital and AI is playing a central role. In this episode of Ortho Marketing, host Dean Steinman sits down with orthodontist, inventor, and Celebrace founder Dr. Mehdi Peikar to explore how AI-driven systems and custom digital braces are transforming the way orthodontic treatment is planned and delivered. Dr. Peikar breaks down how AI is used throughout the workflow from scanning and tooth identification to treatment planning and bracket design and how fully customized, 3D-printed brackets are evolving beyond traditional “one-size-fits-all” approaches. He also shares how adopting digital technology can improve efficiency, reduce guesswork, and help practices stand out in a competitive market. If you want to understand where orthodontics is headed and how to stay ahead of rapid technological change, this episode is a must-listen!What You'll Learn:How AI is used in orthodontics from scanning to treatment planningThe limitations of traditional “one-size-fits-all” bracesHow fully customized brackets improve precision and efficiencyThe role of digital workflows in modern orthodontic practicesHow AI assists with diagnosis, segmentation, and treatment designWhy adopting new technology can help practices stand outKey trends shaping the future of orthodontics and digital treatmentAbout Mehdi PeikarDr. Mehdi Peikar is an orthodontist, inventor, and founder of Celebrace, the world's first fully digital, AI-driven custom fixed orthodontic system. He holds a PhD in Biomechanics from Johns Hopkins University, a Master's in Quantum Mechanics and Condensed Matter from the University of Illinois, and completed his orthodontic residency at UCLA. Dr. Peikar holds more than 60 patents and previously invented the Independent Mover technology (Brius/Brava). He now leads Celebrace in developing fully customized brackets and digital bonding trays to bring precision engineering into orthodontics.Learn more about Celebrace: https://celebrace.comBe our next guest or elevate your practice: https://orthomarketing.com/contact-us/
The future of orthodontics is becoming fully digital and AI is playing a central role. In this episode of Ortho Marketing, host Dean Steinman sits down with orthodontist, inventor, and Celebrace founder Dr. Mehdi Peikar to explore how AI-driven systems and custom digital braces are transforming the way orthodontic treatment is planned and delivered. Dr. Peikar breaks down how AI is used throughout the workflow from scanning and tooth identification to treatment planning and bracket design and how fully customized, 3D-printed brackets are evolving beyond traditional “one-size-fits-all” approaches. He also shares how adopting digital technology can improve efficiency, reduce guesswork, and help practices stand out in a competitive market. If you want to understand where orthodontics is headed and how to stay ahead of rapid technological change, this episode is a must-listen!What You'll Learn:How AI is used in orthodontics from scanning to treatment planningThe limitations of traditional “one-size-fits-all” bracesHow fully customized brackets improve precision and efficiencyThe role of digital workflows in modern orthodontic practicesHow AI assists with diagnosis, segmentation, and treatment designWhy adopting new technology can help practices stand outKey trends shaping the future of orthodontics and digital treatmentAbout Mehdi PeikarDr. Mehdi Peikar is an orthodontist, inventor, and founder of Celebrace, the world's first fully digital, AI-driven custom fixed orthodontic system. He holds a PhD in Biomechanics from Johns Hopkins University, a Master's in Quantum Mechanics and Condensed Matter from the University of Illinois, and completed his orthodontic residency at UCLA. Dr. Peikar holds more than 60 patents and previously invented the Independent Mover technology (Brius/Brava). He now leads Celebrace in developing fully customized brackets and digital bonding trays to bring precision engineering into orthodontics.Learn more about Celebrace: https://celebrace.comBe our next guest or elevate your practice: https://orthomarketing.com/contact-us/
Can you whiten your teeth while wearing braces without ending up with a checkerboard smile? We explore the surprising risks of uneven coloring, safe methods that actually work, and why timing matters more than you think for that perfect post-braces glow.Learn more at https://valleant.com/how-to-whiten-my-teeth-with-braces-achieving-a-brighter-smile-safely/ Valleant City: Austin Address: 11320 North FM 620 Website: https://valleant.com
Unless you've been living under a rock, you must have heard about the recent developments in Artificial Intelligence and its capabilities.But have you tried using it in your orthodontic practice to help with some day-to-day tasks?AI is undoubtedly a huge part of our technological future, and we better learn how to use it.I have used it for writing job posts, responding to patients, creating emails, texts, performance reviews, policies and systems, social media posts, and more.One thing to note with AI is that AI is only as intelligent as the person using it, so the more specific you are with what you're looking for, the better the outcomes will be.Wondering how to incorporate AI into your practice? Tune in to learn more.
"Digital is here, it's not the future.” Connect With Our SponsorsGreyFinch - https://greyfinch.com/jillallen/A-Dec - https://www.a-dec.com/orthodonticsSmileSuite - https://getsmilesuite.com/ Summary In this episode of Hey Docs!, Marlee Maendler from Solventum shares her journey from a chemistry background to leading a digital orthodontics company. The discussion covers the evolution of Solventum from 3M, the importance of practice systems, and the integration of digital workflows in orthodontics. Marylee emphasizes the benefits of digital transformation, patient monitoring, and telehealth in modern practices, offering insights into building a cohesive digital ecosystem for enhanced practice efficiency and patient care. Connect With Our Guest Solventum - https://www.solventum.com/en-us/home/ Takeaways Transitioning from 3M to Solventum has allowed for strategic brand evolution and focus on digital orthodontics.Implementing practice systems and digital workflows is crucial for improving efficiency and patient care.Startups have a unique advantage in adopting advanced systems early in their development.Digital orthodontics encompasses aligners, bonding, retention, and monitoring, offering comprehensive care solutions.Emphasizing value per visit rather than cost can lead to better practice outcomes.The future of orthodontics focuses on improving clinicians' quality of life through sustainable practice models.Chapters 00:00 Introduction01:39 Marylee's Career Journey07:54 From 3M to Solventum11:28 Solventum Name Explained15:36 Systems Over Products18:00 Bonding Efficiency Examples22:04 Startup Practice Advantage25:21 Startup Systems Matter26:47 Digital Shift Explained28:24 Four Pillars of Digital30:38 Patient Monitoring Mindset32:15 Differentiating With Tech35:04 One Ecosystem Advantage38:26 Efficiency Over Headcount40:34 Contact Info Episode Credits: Hosted by Jill AllenProduced by Jordann KillionAudio Engineering by Garrett LuceroAre you ready to start a practice of your own? Do you need a fresh set of eyes or some advice in your existing practice?Reach out to me- www.practiceresults.com. If you like what we are doing here on Hey Docs! and want to hear more of this awesome content, give us a 5-star Rating on your preferred listening platform and subscribe to our show so you never miss an episode. New episodes drop every Thursday!
"Women are creating more wealth than ever before" Connect With Our SponsorsGreyFinch - https://greyfinch.com/jillallen/A-Dec - https://www.a-dec.com/orthodonticsSmileSuite - https://getsmilesuite.com/ Summary In this episode of Hey Docs!, Jill sits down with Brittany Frazier, CPA at Cane Waters and Associates, to explore the monumental wealth transfer happening over the next two decades. They discuss how this shift is shaping financial decision-making, generational differences, and the importance of proactive planning for wealth passage and values-based legacy building within families and practices. They discuss the critical need for early financial education and open family dialogues to ensure a smooth transition of wealth and values. The conversation also touches on the emotional aspects of wealth transfer, advocating for a purpose-driven approach aligned with family values to build a lasting legacy. Connect With Our Guest Cain Watters - https://www.cainwatters.com Takeaways $70-90 trillion of wealth will be transferred over 20 yearsWomen will become the primary wealth holders and creators of new wealthThe demographics of inheritors is shiftingTechnology and social media influence financial literacy and investment approaches for new generationsConversations about wealth, purpose, and values are essential to ensure smooth successionThe value of financial education from an early age and ongoing communication within familiesInherited wealth is often rapidly lostFamilies can prepare for this transfer to approach it with confidence and purposeChapters 00:00 Introduction03:36 Why Money Talk Matters04:56 Great Wealth Transfer07:56 Next Gen Wealth Shift11:04 Small Habits Big Wealth13:17 How Women Invest Differently16:48 Confidence and Advisor Gaps21:29 Next Gen Tech Investing25:50 Why Wealth Disappears28:57 Start Money Talks30:44 Purpose Driven Planning33:10 Tech Versus Advisors35:23 Values To Strategy37:20 Contact Info Episode Credits: Hosted by Jill AllenProduced by Jordann KillionAudio Engineering by Garrett LuceroAre you ready to start a practice of your own? Do you need a fresh set of eyes or some advice in your existing practice?Reach out to me- www.practiceresults.com. If you like what we are doing here on Hey Docs! and want to hear more of this awesome content, give us a 5-star Rating on your preferred listening platform and subscribe to our show so you never miss an episode. New episodes drop every Thursday!
AAO membership delivers far more than most orthodontists realize, and the CEO of the American Association of Orthodontists, Trey Lawrence, is here to prove it. In this episode of the Golden Age of Orthodontics, Dr. Leon Klempner and Amy Epstein sit down with Trey to explore how the American Association of Orthodontists is evolving to meet today's most pressing challenges. From a powerful legal toolkit for new orthodontists to exclusive buying group benefits for 19,000 members, the AAO is fighting hard on multiple fronts. Trey breaks down the association's bold stance on AI in orthodontic treatment planning and why keeping the human in command is non-negotiable as technology reshapes the specialty.What You Will Learn In This Episode:AAO membership benefits extend well beyond continuing education. Trey walks through the new legal toolkit for orthodontists, including a contract guide designed to protect recent graduates from dangerous rookie mistakes in their first associate employment agreements.The AAO's human-in-command framework establishes that no AI treatment-planning tool should operate without a licensed clinician holding ultimate responsibility, thereby protecting both patient safety and the doctor-patient relationship.The AAO's consumer awareness program is actively shaping how AI-powered search and large language models like ChatGPT answer patient questions, ensuring that searches about orthodontic care consistently point toward board-certified orthodontists.Subscribe to the Golden Age of Orthodontics and our sister podcast, Practice Talk, hosted by Lacie Ellis, wherever you listen to stay updated on orthodontic innovation and real-world practice strategies. Visit People in Practice for more insights and to connect with our team for practice growth solutions.TIMESTAMPS: 00:00 Is AAO membership still worth the dues? Introduction of Trey Lawrence, CEO of the American Association of Orthodontists05:03 Trey details the AAO's new legal toolkit for orthodontists and how the associate contract guide protects new grads11:14 How the AAO is tackling rising orthodontic practice overhead through endorsed partnerships, cybersecurity, and 401 (k) benefits18:07 Trey explains the AAO's human-in-command policy and its AI in orthodontic treatment planning position paper24:30 The AAO's consumer awareness program and how it is influencing AI search engines to direct patients to orthodontists29:52 Trey addresses what orthodontists are telling him: concerns over general dentist competition and the state of orthodontic practice management36:54 A preview of the AAO annual session in Orlando, including the Universal Studios buyout and what members can expect from world-class CE and networkingKEY TAKEAWAYS: Signing an orthodontic associate employment agreement without fully understanding it is one of the costliest mistakes new graduates make. The AAO's contract guide provides critical commentary on every clause, including the warning that verbal promises from employers mean nothing once ownership changes hands.The AAO is proactively engaging with the FDA and state dental boards through a formal white paper on AI in orthodontics, ensuring regulators view the association as a trusted authority before harmful policies are enacted.General dentist competition in orthodontics is real, but Trey argues that orthodontists who embrace smart pricing strategies, remote monitoring, and digital efficiency will make choosing a specialist an obvious decision for the vast majority of patients.ABOUT THE GUEST: Trey Lawrence currently serves as Chief Executive Officer for the American Association of Orthodontists. Before assuming the CEO role in March 2024, Trey led the AAO's Legal and Advocacy teams as General Counsel for several years. Trey frequently discusses legal issues for orthodontic practices in podcast appearances, interviews, and articles, and he has conducted the AAO's Resident Legal Course at residency programs throughout the nation for the past five years. Trey has also shared legal information and resources with orthodontists and practices through his Instagram account, @theorthattorney. Before joining the AAO in 2018, Trey spent nearly 20 years in law practice with Thompson Coburn LLP, a law firm of approximately 600 attorneys based in St. Louis with offices across the United States. Trey received his law degree from Washington University in St. Louis and a master's degree from Harvard University.AAO Legal ToolkitRESOURCES MENTIONED:People + Practice - Website Practice TalkDr. Leon Klempner - People + Practice
Case acceptance is one of the biggest challenges facing orthodontic practices in 2026. In this episode of Ortho Marketing, host Dean Steinman is joined by Shelley Bostrom, founder and owner of Align My Practice to break down what's really causing patients to walk away and how to fix it. Shelley shares practical, real-world strategies to help treatment coordinators and practice owners improve conversions, from structuring consultations more effectively to creating clear next steps and stronger follow-up systems. If your practice is generating leads but struggling to turn them into starts, this episode is packed with actionable insights to help you close more cases and stop leaving revenue on the table.What You'll Learn:The 3 required outcomes every patient should leave a consultation with (yes today, scheduled, or follow-up commitment)Why patients leave without starting treatment — and how to prevent itHow to guide conversations using assumptive language and stronger communicationThe importance of asking the right questions to personalize the consultationProven follow-up strategies, including a multi-touch approach over timeWhy authentic conversations outperform scripted sales approachesAbout Shelley BostromIntroducing Shelley Bostrom, founder and owner of Align My Practice, your ultimate partner in all things orthodontics. With an unparalleled understanding of the industry, Shelley has a knack for developing customized solutions that cater to your unique needs. Her warmth and sincerity make her an exceptional collaborator, as she works hand in hand with each client to help them realize their vision. At Align My Practice, Shelley and her team offer a comprehensive range of services that are designed to supercharge your practice growth, optimize team performance, and maximize your overall success. With Shelley at the helm, you can rest assured that your practice will be in the hands of a seasoned professional who is deeply committed to helping you achieve your goals.Learn more about Align My Practice: https://alignmypractice.comBe our next guest or elevate your practice: https://orthomarketing.com/contact-us/
"AI will make staff more efficient, not replace them." Connect With Our SponsorsGreyFinch - https://greyfinch.com/jillallen/A-Dec - https://www.a-dec.com/orthodonticsSmileSuite - https://getsmilesuite.com/ Summary In this episode of Hey Docs!, Jill sits down with returning guestJake Gulick, the CEO of Greyfinch, to explore the transformative role of AI and automation in orthodontic practice management. They discuss how these technologies are not only reshaping the operational landscape, but also enhancing patient care and business efficiency. Jake shares his expertise on integrating advanced digital tools into everyday practice, offering practical advice on optimizing payment systems and ensuring compliance with industry regulations. The conversation also touches on the importance of branding and technology choices in maintaining a competitive edge, as well as strategies for new practices to build a strong foundation. Connect With Our Guest Greyfinch - https://greyfinch.com/ Takeaways AI is streamlining practice management and patient interactionData security with AI is essentialGreyfinch is on the forefront of new AI featuresEffective payment strategies and compliance can impact a practice's financial healthNew practices should focus on building strong foundationsAutomation and outsourcing for efficiencyCloud vs. server-based solutions vary depending on the practiceBalancing work and personal productivityEmbracing change and continuous learningChapters 00:00 Introduction03:05 AI in Ortho Today05:57 AI Native in Greyfinch09:36 Payments and Surcharging12:27 Surcharge Rules by State14:34 Reducing Fees Without Losing Patients21:49 Startup Practice Mindset24:37 Spend Smart and Build Your Brand26:53 Learn Beyond Your Industry28:29 Find the Right Whos30:51 Workflow Automation Reality34:56 Personal Time Optimization38:35 Cloud Versus Server Software43:33 Greyfinch Contact Info Episode Credits: Hosted by Jill AllenProduced by Jordann KillionAudio Engineering by Garrett LuceroAre you ready to start a practice of your own? Do you need a fresh set of eyes or some advice in your existing practice?Reach out to me- www.practiceresults.com. If you like what we are doing here on Hey Docs! and want to hear more of this awesome content, give us a 5-star Rating on your preferred listening platform and subscribe to our show so you never miss an episode. New episodes drop every Thursday!
Most orthodontists are worried about OSOs, GP competition, or clear aligner companies.But what if the real disruption is AI, automation, staffing shortages, and the fact that our traditional practice model may not survive the next 10–15 years unchanged?In this episode, I sit down with my longtime friend and St. Louis orthodontist Dr. Jackie Demko — a third-generation orthodontist, EOS implementer, AI early adopter, and longevity enthusiast. Jackie brings a rare mix of loyalty, operational discipline, and future-focused thinking. We talk about building culture that actually works, why core values aren't fluff, how AI can completely reshape the orthodontic practice model, and what we should be doing right now to stay ahead.This is not a doom-and-gloom episode. It's a wake-up call — and a roadmap. If you care about protecting your practice, building something sustainable, and staying energized for the long haul, you'll walk away with both practical ideas and a broader perspective.Quotes“If big corporations are running on core values and systems, why wouldn't we? Why would we think we're smarter than that?” — Dr. Jackie Demko“Anything that's repeatable in your practice should be automated. If you're still doing it manually, you're already behind.” — Dr. Jackie DemkoKey TakeawaysIntro (00:00)Three-generation orthodontics & the $100K practice mindset (02:05)Why core values aren't optional (06:32)Culture as your operational blueprint (07:30)AI in the orthodontic practice — right now (16:05)The Holy Grail: the fully automated ortho practice (18:17)The real existential threat to orthodontics (25:30)Why every orthodontist needs an exit strategy (28:20)Longevity & performance optimization (30:52)Additional ResourcesWhat if I told you your biggest opportunity right now isn't increasing production — it's increasing clarity?If you haven't defined your core values… if you aren't experimenting with AI… if you don't have a future-proof strategy for staffing and automation… you're not behind — but you are exposed.Start small:Define your 3–5 core values.Explore EOS (Entrepreneurial Operating System).Experiment with AI in your new patient workflow.Think seriously about automation before staffing becomes your bottleneck.And if this episode resonated, share it with a colleague who's thinking about the future — not just next month's collections.Register for the Make More Money Meeting: https://ortho4m.com/home - For more information, visit: https://orthopreneurs.com/- Join our FREE Facebook group here: https://www.facebook.com/groups/
“Focus on your practice as a brand.” Connect With Our SponsorsGreyFinch - https://greyfinch.com/jillallen/ SmileSuite - https://getsmilesuite.com/ Summary In this episode of Hey Docs!, Jill Allen sits down with Davin Bickford from WildSmiles Braces. They delve into the transformative shift towards early orthodontic intervention and the pivotal role of patient experience in driving practice growth. As the orthodontic landscape evolves, practices are increasingly focusing on treating younger patients, enhancing patient interactions, and building a strong, recognizable brand. This episode provides valuable insights into how these strategies can help orthodontic practices thrive in a competitive market. Connect With Our Guest WildSmiles Braces - https://www.wildsmilesbraces.com/ Takeaways Focus on treating patients under 14 to build long-term relationships.Enhance satisfaction and loyalty through personalized care.Establish a strong brand for premium pricing and differentiation.Use fun brace designs can attract young patients and build engagement.Ensure team buy-in for successful implementation of new approaches.Leverage tech and social media to add value and improve outcomes.Positioning your practice as a brand, not just a service, can create greater loyalty.Watch trends to focus on branding and patient-centered care for future success.Chapters 00:00 Introduction03:46 WildSmiles Evolution04:41 Why Under 14 Matters09:47 Branding Beyond Fees12:50 Engaging the Ops Pool14:56 Brackets vs Experience19:22 Add Value During Observation22:53 Boosting Observation Conversions24:55 Overcoming Team Resistance26:02 CEO Mindset and Market Defense29:54 Training the Whole Team33:28 How to Contact WildSmiles Episode Credits: Hosted by Jill AllenProduced by Jordann KillionAudio Engineering by Garrett LuceroAre you ready to start a practice of your own? Do you need a fresh set of eyes or some advice in your existing practice?Reach out to me- www.practiceresults.com. If you like what we are doing here on Hey Docs! and want to hear more of this awesome content, give us a 5-star Rating on your preferred listening platform and subscribe to our show so you never miss an episode. New episodes drop every Thursday!
Dr. Cody Masts joins host Dr. Joel Berg for a conversation on the importance of building relationships with your pediatric patients. Dr. Mast shares his winding journey that led him to choosing dentistry and why working in pediatrics appealed to him after first treating adults. He also discusses how cultivating relationships can be even more impactful for your business, especially concerning patients utilizing Medicaid, from his perspective as the CEO of a 15-office practice group. Guest Bio: Dr. Cody Mast is a board-certified pediatric dentist who grew up in Bellevue, Wash. He is the son of a pediatric dentist and a dental hygienist. Everything he has learned in dentistry is a culmination of tools he took from those before him, and he owes all of his success to both them and his patient wife of almost 25 years. He graduated from Nova Southeastern University College of Dental Medicine in 2002 and completed his certificate in pediatric dentistry at Indiana University in 2004. He is a proud father of two teenage daughters, practices clinical dentistry four days a week in Issaquah, WA, and is also the CEO of PIP Pediatric Dentistry and Orthodontics, a large, privately owned group practice consisting of 15 locations throughout Wash. and Ore.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
"Patient care is the biggest focus." Connect With Our SponsorsGreyFinch - https://greyfinch.com/jillallen/A-Dec - https://www.a-dec.com/orthodonticsSmileSuite - https://getsmilesuite.com/ Summary In this episode, Jill Allen and Nick Cepparulo discuss the various stages of growth for orthodontic practices, from startups to expansions and the importance of financial services tailored for dental professionals. They explore the challenges of managing multiple locations, the significance of proper insurance coverage, and the necessity of training associates to maintain high patient care standards. Additionally, they touch on the benefits of investing in real estate and the traits that contribute to the success of dental practice owners. Connect With Our Guest CFS Dental Division - https://www.cfsdentaldivision.com Takeaways CFS Dental Division provides comprehensive financial services for orthodontic professionals.It's essential to assess what to do next after a successful startup.Expanding a practice can involve hiring associates or opening new locations.Maintaining patient care quality is crucial when managing multiple locations.Insurance policies must be updated to cover new locations and associates.Investing in real estate can provide long-term financial benefits for practice owners.Training associates is vital to ensure consistent patient care and experience.Younger practice owners often exhibit more drive and ambition.Continuous learning and adaptation are key to success in the dental industry.Paying attention to small details can significantly impact overall practice success.Chapters 00:00 Introduction03:30 Right-Sizing Insurance Needs05:27 Expansion Paths and Examples08:09 Second Location Deep Dive13:09 Coverage for Multi-Location Teams18:32 Real Estate and Owning Your Space21:36 Associates And Patient Experience23:10 Training Culture And CE25:57 Leadership As A Skill27:22 Traits Of Successful Owners29:53 Work Hard And Build Wealth31:05 Contact infoEpisode Credits: Hosted by Jill AllenProduced by Jordann KillionAudio Engineering by Garrett LuceroAre you ready to start a practice of your own? Do you need a fresh set of eyes or some advice in your existing practice?Reach out to me- www.practiceresults.com. If you like what we are doing here on Hey Docs! and want to hear more of this awesome content, give us a 5-star Rating on your preferred listening platform and subscribe to our show so you never miss an episode. New episodes drop every Thursday!
From his first release 28 years ago on his daughter to being a board member of ICAP, Stefano Colasanto has spent his career focusing on oral dysfunction. How this interacts with breastfeeding is where Katie Oshita comes in. Together they discuss how this amazing organ, the tongue effects so much in the body and the resulting dysfunction when there are restrictions. Listen here for more.Podcast Guest: Dr. Stefano Colasanto, graduated with honors in Dentistry in Rome in 1989, with a thesis about the links between posture and malocclusion. In 1992, he attended the Tweed Foundation in Tucson (Arizona). He specialized in Functional Orthodontics in 1991 and in Orthodontics in 1994 in Rome with a thesis about "Implications of postural regulator function". From 1992 to 1998, he attended and organized several courses in Applied Kinesiology.In 2000, he obtained a Diploma in Osteopathy from the CERDO school in Rome, where he became the head of teaching for diagnosis and manipulative therapy within the oral cavity. Since 2002, he has applied Myofunctional Therapy to dysfunctional patients, according to Garliner's principles. In 2004, he attended the annual course of the Italian Academy of Gnathology Neuro-Muscular according to Jankelson. In 2006, he attended the annual Planas in Barcelona (Spain) and the Course in "Neurostomatology" at the University of Chieti. In 2007, he co-authored the book "The New Orthodontics". In 2010, he was a professor in the Master of "Neurophysiology and pathology of static and dynamic postures" at the University of Pisa, in the Master in "Myofunctional therapy in postural field" at the University of Rome "La Sapienza", and since then at the Master in "Dentistry in developmental age "at the same University. Ordinary member of the Italian Orthodontic Society (SIDO) since 1995 and of ROI (Italian Register of Osteopaths) since 2001.In 2024, he translated “Tongue Tie” by Richard Baxter into Italian. In his clinic in Rome, he primarily studies the correlations between TMJ problems, malocclusion, swallowing, and posture using the osteopathic approach.Podcast Host: Katie Oshita, RN, BSN, IBCLC has over 25 years of experience working in Maternal-Infant Medicine. While Katie sees clients locally in western WA, Katie is also a telehealth lactation consultant believing that clients anywhere in the world deserve the best care possible for their needs. Being an expert on TOTs, Katie helps families everywhere navigate breastfeeding struggles, especially when related to tongue tie or low supply. Katie is also passionate about finding the root cause of symptoms, using Functional Medicine practices to help client not just survive, but truly thrive. Email katie@cuddlesandmilk.com or www.cuddlesandmilk.com
I've seen firsthand how practices double production, retain team members long-term, and charge more than their competitors—not because they bought more ads, but because they built a culture that people want to be part of.In this episode, I sit down with Brian Wright, founder of New Patient Group, serial entrepreneur, and one of the sharpest business minds working in orthodontics today. We go deep into what truly separates average practices from elite ones. And spoiler alert—it's not brackets, aligners, or even clinical skill alone.If you've ever struggled with team turnover, price shoppers, inconsistent case acceptance, or feeling stuck at the same production number year after year… this episode will challenge your thinking in the best possible way.Quotes“If you're struggling with team issues, it's not an HR problem. It's a leadership problem.” — Brian Wright“There's a difference between being a business owner and being an entrepreneur. Entrepreneurs implement ideas even when everyone else says no.” — Brian WrightKey TakeawaysHow elite practices “destroy competition” without talking about competition (01:00)Entrepreneur vs. business owner mindset shift (13:00)Why orthodontists misuse the word “scale” (16:00)The real reason price shoppers exist (24:00)Why culture—not advertising—is the true growth engine (29:00)Expense vs. investment: The accounting mistake killing growth (20:00)How leadership determines team retention (33:00)Why good orthodontics alone won't justify premium fees (39:00)What iconic practices do differently than everyone else (44:00)Additional ResourcesGrowth doesn't start with ads. It starts with leadership. Are you running a practice… or are you building a business?And if you're serious about becoming the latter, start investing in yourself the way elite entrepreneurs do.NPG Iconic: https://iconic.newpatientgroup.com Brian Wright: https://newpatientgroup.com/book-brian-wright/ Register for the Make More Money Meeting: https://ortho4m.com/home - For more information, visit: https://orthopreneurs.com/- Join our FREE Facebook group here: https://www.facebook.com/groups/
On the Golden Age of Orthodontics, hosts Dr. Leon Klempner and Amy Epstein welcome Dr. Kristen Knecht to discuss how to revolutionize practice efficiency through indirect bonding. Dr. Knecht shares how her Houston startup practice grew 40-50% annually, forcing critical decisions about patient care delivery. Rather than hiring more staff, she redesigned her clinical orthodontics workflow with KLOwen custom brackets. The results were dramatic: reduced appointment scheduling burdens, eliminated bracket placement bottlenecks, and cut average case length by 40%. Learn her strategies for successful staff training, managing lab fees, and why partial technology adoption fails.What you will Learn in this Episode:How implementing indirect bonding completely transformed Dr. Knecht's practice efficiency by freeing up hours of doctor time and reducing emergency appointments through superior bracket placement accuracy and isolation protocols.Why partial adoption of custom bracket systems fails and how Dr. Knecht's all-in approach with KLOwen enabled her team to master bonding technique, eliminate pan and repo appointments, and achieve consistent results across all cases.Strategic timing for practice management changes, including how Dr. Knecht planned her technology rollout during slower seasons to ensure successful staff training and avoid the common pitfalls that derail orthodontic practice growth.Subscribe to the Golden Age of Orthodontics and our sister podcast, Practice Talk, hosted by Lacie Ellis, wherever you listen to stay updated on orthodontic innovation and real-world practice strategies. Visit People in Practice for more insights and to connect with our team for practice growth solutions.TIMESTAMPS: 00:00 Dr. Kristen Knecht discusses practice growth challenges and schedule management struggles08:50 Discovery of indirect bonding through a colleague's experience with KLOwen custom brackets12:08 Strategic implementation timing and preparing staff training for technology transition16:16 Measurable results: reducing visits from 21 to 12.5 and improving revenue per visit22:01 Why full commitment to the custom bracket system matters more than partial adoption27:03 Advice for startup practice owners on adopting orthodontic technology earlyKEY TAKEAWAYS: Indirect bonding requires complete commitment to realize benefits. Dr. Knecht emphasizes that dabbling with one case per week prevents staff from achieving proficiency in the bonding technique and fails to demonstrate the system's true time-saving potential.Strategic fee adjustments offset lab fees while delivering superior value. By raising fees by $200-250 and eliminating one visit through improved...