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On today's episode, Mark continues his deep dive with dental billing and revenue cycle management expert Penny Reed, Chief Growth Officer at E-Assist Dental Solutions. Penny breaks down five powerful strategies to improve collections, streamline billing processes, and ensure dental practices get paid what they're owed. From understanding chair hour values and optimizing PPO contracts to collecting patient co-pays upfront and sending clean claims, Penny shares actionable insights for dentists navigating the complexities of insurance and revenue systems. Plus, she highlights the importance of accurate reporting, solid protocols, and leveraging AI tools to simplify communication and billing follow-ups. If you're tired of revenue leaks and denied claims, this episode offers the clarity and tools to transform your practice's financial health. EPISODE RESOURCES https://eassist-dental-billing.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast
On today's episode, Mark welcomes back Penny Reed, Chief Growth Officer at E-Assist Dental Solutions and a leader in dental business coaching. Penny shares her wealth of experience in revenue cycle management (RCM) and explains why a broken billing system can wreak havoc on your cash flow and patient relationships. Together, they dive deep into the importance of accurate insurance verification, airtight financial policies, and clean claims submission to prevent the dreaded "garbage in, garbage out" scenario. Penny also discusses the growing role of AI in claims processing, outsourcing RCM for efficiency, and the critical need for team alignment and communication to ensure a successful partnership. If you've struggled with collections, operational gaps, or billing frustrations, this episode is packed with insights to streamline your revenue systems and boost profitability. EPISODE RESOURCES https://eassist-dental-billing.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast
In this episode of The Art of Dental Finance and Management, Art is joined by nationally renowned dental practice management coach, speaker, and author Penny Reed. Penny shares her five key strategies for growing your dental business, from increasing your new and active patient load to improving office efficiency. Plus, she explains how running a dental practice is just like staging a Broadway show — after all, “there's no business like smile business.”
AADOM Radio & eAssist Present:Penny Reed-Chief Growth Officer Learning Objectives:Provide strategies for office managers in dental practices to enhance their performance and reduce stress levels.Offer practical advice on communication, time management, patient experience, self-care, and outsourcing dental billing.Empower dental practice leaders with insights to streamline operations, improve patient satisfaction, and ensure the well-being of office managers.More About Penny:Penny Reed is the Chief Growth Officer at eAssist Dental Solutions, and theauthor of the book, Growing Your Dental Business. Penny was recruited byher own dentist to run his growing practice, after spending two years as an ITmanager with the Walmart Corporation.Penny has over 30 years of experience as a speaker and dental business coachand has been designated a Leader in Dental Consulting by Dentistry Today from2007 to present. She is a certified “Behavioral Consultant” through the Institutefor Motivational Living, and a former Dale Carnegie Trainer.Penny is the executive team support for the marketing department at eAssist, thenation's leader in outsourced dental billing. She speaks at dental meetings aboutteam coachability, effective revenue cycle management, and practice growth.Penny is a member of the Academy of Dental Management Consultants, TheSpeaking and Consulting Network, and a Speaking/Consulting member of theAmerican Association of Dental Office Management.More About eAssist Dental Solutions:https://dentalbilling.com/eAssist Dental Solutions, a Henry Schein company, is the nation's leading dental billing company. eAssist serves thousands of dental practices by providing them with vetted dental billing specialists, allowing practice owners to fully outsource their billing department to eAssist. This end-to-end solution enhances a dental practice's revenue cycle management and eases the burden on office staff, ultimately helping practices be more efficient, profitable, and patient-focused.More About AADOM:https://www.dentalmanagers.com/
AADOM Radio & eAssist Dental Solutions Present:Penny ReedLearning Objections:By the end of this podcast, listeners will be able to…Evaluate the potential for income and growth as an eAssist dental biller: Through real-life anecdotes and expert insights from Penny Reed, you will learn the financial prospects and career growth potential this side hustle offers.Know the role and responsibilities of an eAssist dental biller: You'll learn the day-to-day tasks and overarching responsibilities associated with being an eAssist dental biller, understanding the value this role brings to dental practices.Recognize the pathway to becoming an eAssist dental biller: You will learn the necessary steps, from beginner to expert, to start your side hustle with eAssist Dental Solutions.More About Penny:Penny Reed is the Chief Growth Officer at eAssist Dental Solutions, and the author of the book, Growing Your Dental Business. Penny was recruited by her own dentist to run his growing practice, after spending two years as an IT manager with the Walmart Corporation.Penny has over 30 years of experience as a speaker and dental business coach and has been designated a Leader in Dental Consulting by Dentistry Today from 2007 to present. She is a certified “Behavioral Consultant” through the Institute for Motivational Living, and a former Dale Carnegie Trainer.Penny is the executive team support for the marketing department at eAssist, the nation's leader in outsourced dental billing. She speaks at dental meetings about team coachability, effective revenue cycle management, and practice growth.Penny is a member of the Academy of Dental Management Consultants, The Speaking and Consulting Network, and a Speaking/Consulting member of the American Association of Dental Office Management.More About eAssist Dental Solutions:Is dental insurance giving you a headache? You need an assist from eAssist! eAssist is the industry-leading outsourced dental billing company. With the largest network of dental billing specialists, we offer state-of-the-art, secure claims processing services. Learn more at dentalbilling.com! www.dentalbilling.comMore About AADOM:https://www.dentalmanagers.com/
On today's episode, Penny Reed, an accomplished dental coach, author, and speaker with a knack for helping dental practices achieve their highest potential, sits down with Dr. Mark Costes. Many of you might know Penny from her stellar work at eAssist Dental Billing and her engaging Dental.MBA Podcast. Today, she brings her in-depth interviewing skills to our platform, diving deep into Mark's journey in dentistry and his vision for dental success. In this insightful conversation, Dr. Mark Costes delves into the driving forces behind his passion for dentistry, recounting personal experiences and motivations that led him to the field. He then shares the genesis and evolution of the Dental Success companies, detailing their mission to transform the dental industry. A significant portion of the discussion centers on leadership and the paramount importance of systemization in ensuring consistent outcomes and scalability in dental businesses. Mark concludes by distinguishing between the concepts of delegation and advocation, emphasizing the necessity of grasping both for effective practice management and growth. For those looking to revolutionize their dental practices with efficient billing solutions and strategies, be sure to check out Penny Reed with eAssist Dental Billing at https://dentalbilling.com/. And if you haven't already, don't forget to tune into her insightful Dental.MBA Podcast for more industry gems. EPISODE RESOURCES https://dentalbilling.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast
On today's episode, Dr. Mark Costes sits down with Penny Reed, the Chief Growth Officer at eAssist Dental Solutions and author of "Growing Your Dental Business". Penny's journey from an IT manager at Walmart to a dental business expert brings a unique perspective to the table. With over 30 years of experience as a speaker and dental business coach, Penny shares invaluable insights. Discover how Penny's transition from an IT background to the dental industry shaped her expertise in successful practice growth. She discusses the art of integrating outsourced billing services effectively into private practices, a topic she champions as the Chief Growth Officer at eAssist Dental Solutions. Tune in as Penny delves into the realms of leadership and culture within a dental practice. She defines the essence of team culture and shares her insights on fostering a positive work environment that fuels growth. As a certified "Behavioral Consultant" and former Dale Carnegie Trainer, Penny's wisdom is not only practical but also backed by years of experience. Learn about the future plans with Penny and eAssist as she continues to empower dental practices. For those seeking Penny's expert assistance, feel free to reach out at penny.reed@eassist.me or contact her at 901-371-6295. Her wealth of knowledge and passion for dental practice growth make her a valuable resource in the industry. EPISODE RESOURCES www.dentalbilling.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast
AADOM Radio & eAssist Dental Solutions Presents:Penny Reed-Chief Growth Officer/eAssist Dental SolutionsLearning Objectives:Uncover limiting beliefs regarding outsourcingLearn more about the “genius work” theory and how to boost productivityDiscover how to measure ROI and evaluate other hidden costs such as burnout and turnoverMore About Penny:Penny Reed is the Chief Growth Officer at eAssist Dental Solutions, and the author of the book, Growing Your Dental Business. Penny was recruited by her own dentist to run his growing practice, after spending two years as an IT manager with the Walmart Corporation.Penny has over 30 years of experience as a speaker and dental business coach and has been designated a Leader in Dental Consulting by Dentistry Today from 2007 to present. She is a certified “Behavioral Consultant” through the Institute for Motivational Living, and a former Dale Carnegie Trainer.Penny supports the marketing department at eAssist, the nation's leader in outsourced dental billing. She speaks at dental meetings about team coachability, effective revenue cycle management, and practice growth.Penny is a member of the Academy of Dental Management Consultants, The Speaking and Consulting Network, and a Speaking/Consulting member of the American Association of Dental Office Management.More About eAssist Dental Solutions:eAssist Dental Solutions, a Henry Schein company, is the nation's leading platform for dental billing and patient billing services for dental offices. eAssist serves thousands of dental practices through a proprietary technology platform that connects dental practices to vetted dental billing specialists, allowing practice owners to fully outsource their billing department. The end-to-end solution enhances a dental practice's revenue cycle management and eases the burden on office staff, ultimately helping practices be more efficient, profitable, and patient-focused.Learn more at www.dentalbilling.com, Facebook.com/eAssistMe, and @eAssist.me on InstagramLearn More About AADOM:https://www.dentalmanagers.com/
Dr. Penny Reed is a pioneer in the field of assistive technology assessments. She wrote the WADI, one of the only tools for assessing assistive technology, developed out of a grant for an assistive technology initiative.
It's a unique experience to be face to face for a podcast these days since the pandemic hit in 2020. Steve Anderson, the owner of ToPS (Total Patient Service) a dental consulting firm joined Penny Reed in Atlanta for the Thomas P. Hinman Dental Meeting 2022. One of the questions he asked was “What do you think are the most important 2 feet in a dental practice?” Fortunately, Penny answered the question correctly! If you know the answer, that's great! If not, you will need to listen to this podcast to find out, as well as listen to Steve as he focuses on the efforts of many dental practices who are joining the nationwide effort to do good through the Smiles For Life Foundation.
It's a unique experience to be face to face for a podcast these days since the pandemic hit in 2020. Steve Anderson, the owner of ToPS (Total Patient Service) a dental consulting firm joined Penny Reed in Atlanta for the Thomas P. Hinman Dental Meeting 2022. One of the questions he asked was “What do you think are the most important 2 feet in a dental practice?” Fortunately, Penny answered the question correctly! If you know the answer, that's great! If not, you will need to listen to this podcast to find out, as well as listen to Steve as he focuses on the efforts of many dental practices who are joining the nationwide effort to do good through the Smiles For Life Foundation.
Dr. Greg Grobmyer speaks with Penny Reed, Practice Booster CEO, about PPO Participation. Learn how to evaluate plans, the concept of the dollar value per chair hour, when you should join, when you should exit, and what to do if you do decide to leave a plan. Penny Reed served as CEO of Practice Booster from Oct 2021 - Sep 2022 and has served as the Chief Growth Officer for eAssist Dental Solutions since Oct 2022. PPO Participation is great for some practices and an anchor for others. Participation is helpful when practices need to grow, as it serves as a form of advertising to get patients in the door. At a certain point, established practices with sufficient patient numbers may choose to drop certain plans in order to keep a larger percentage of production and make more while seeing fewer patients overall. In this podcast, Penny Reed provides insight into how to determine when you should consider making this change and which plan can be dropped, as well as considerations on the process of exiting the plan. Listen in to learn more about how your practice could benefit from being choosy in plan participation. Practice Booster is the leading resource for information on how to best utilize the CDT code set; featuring the Code Advisor database, the Insurance Solutions Newsletter, administration resources, coding support call center, and more. Visit us online at http://www.practicebooster.com. The CDT codes are the property of the American Dental Association. Interpretations of the CDT codes in this podcast represent the opinions of our experts. Always refer to the latest CDT codes for use in your practice and contact the ADA directly for the ADA's interpretation of the CDT codes. You are responsible for your own use of the CDT codes. For more information, refer to ADA.org.
Dr. Greg Grobmyer speaks with Penny Reed, Practice Booster CEO, about PPO Participation. Learn how to evaluate plans, the concept of the dollar value per chair hour, when you should join, when you should exit, and what to do if you do decide to leave a plan.
Dr. Greg Grobmyer speaks with Penny Reed, Practice Booster CEO, about PPO Participation. Learn how to evaluate plans, the concept of the dollar value per chair hour, when you should join, when you should exit, and what to do if you do decide to leave a plan.
Life is full of changes, and we all experience transitions that can impact our lives in significant ways, whether they are big, small, planned, or unplanned. As an older adult navigating a journey in aging, adjustments often bring on feelings of anxiety and stress, even if they are positive. Whether you're retiring and slowing down, grieving the loss of a spouse, or moving to a new community that will better meet your lifestyle needs, it can be a challenge to integrate and meet new people. In a new episode of Absolute Trust Talk Live, Kirsten is joined by guest Penny Reed of Rossmoor Counseling Services. Penny is a licensed clinical social worker with over 20 years of experience and expertise in geriatrics, mental health, and the impact of chronic disease on individuals and their loved ones. Penny's social work background also includes program management, program development, and psychotherapy through various agencies. In this discussion, Kirsten and Penny will be diving into some of the common struggles her team sees among Rossmoor residents, both new residents and “old-timers,” and what they do to help. Some things you'll learn from this episode: Best practices for seniors going through transitions in life. The impact that support groups and constant daily engagement can have in the life of an older adult. How COVID-19 has changed the way seniors seek support and how communities such as Rossmoor adapt to meet this change. And more! Whether you have a senior family member who has recently undergone a transition in life or you find yourself going through one, this is an episode that everyone will find some comfort in because you're not alone! So, grab a pen and paper, take a seat, and press play.
This month, we sit down with Elaine Johnson, our Human Resources Director, and Penny Reed, our Human Resources Analyst, to discuss what makes Gloucester County, Virginia Government such a good place to work. This episode discusses the rich employment benefits, current opportunities, and what makes the Gloucester County Team so special.To learn about current job opportunities with Gloucester County Government, visit https://www.gloucesterva.info/347/Job-Opportunities. For other information, including a full list of benefits, visit the Human Resources Department page at https://www.gloucesterva.info/316/Human-Resources.
Prosperident's David Harris, Wendy Askins, and Amber Weber, along with special guest Penny Reed, discuss tools and strategies to help you find that elusive ideal employee in a sea of mediocrity. If you do have concerns about your practice, or want to protect yourself against embezzlement, please reach us through our website, www.dentalembezzlement.com or call us at 888-398-2327.
What if you Could have the life of your dreams? What if you Could wake up every day and love what you do, as well as “how” you do it? Would you want to know how? Or would you just assume it’s some elusive goal for someone else? In this episode, Penny Reed interviews Dr. […]
John Stamper speaks with Penny Reed, Director of Education at eAssist Dental Solutions, about best practices and her experience as a leader and coach in the dental industry.
For our 29th episode of The Women in Dentistry podcast, We have Penny Reed, With a quarter of a century of dental coaching and consulting experience, Ms. Reed brings her expertise to the forefront of the discussion, sharing tips and her personal experiences in the field.
Penny Reed discusses the importance of communication in a dental practice, and how coaching each other can help.
Our world changed overnight and dentistry needed to adapt quickly. How effective are we managing dental aerosols in our offices after returning to practice during the COVID-19 pandemic? In this episode, Penny Reed interviews Dr. Julie Spaniel as she share how to learn steps you can take to limit contagious exposures to your team and other patients. About Dr. Julie Spaniel: For nearly 30 years, Dr. Julie Spaniel has helped redefine the dentist-client relationship by cultivating a rapport with customers while skillfully focusing on their dental needs. A native of Ann Arbor, Michigan-by way of Oregon working at Portland Veteran's Affairs Medical Center- Spaniel spent 25 years in Vermont raising her 4 children while building her successful, large general dental practice. Now in the Portland-metro area, Spaniel continues her successful business model to Oregonians who value her extraordinary level of expertise and commitment to the ‘personal touch' dental care. At Summerwood, we have a team of clinicians who strongly believe our patients deserve the best care and we pride ourselves in our commitment to their dental health. We establish trust one patient at a time. Currently, Summerwood has designated unique treatment rooms in response to the pandemic. Each room is specially isolated from the other rooms and dental chairs have an overhead aerosol extraction flume connected to a virus-capture HEPA filter. This means 99.9% of all viruses and no aerosols will leave the treatment rooms. If you wish to reach out to Dr. Spaniel for more information about CleanRoom Dentistry™ or to speak at your meeting, you may do so at her website, www.summerwoodfamilydental.com
Our world changed overnight and dentistry needed to adapt quickly. How effective are we managing dental aerosols in our offices after returning to practice during the COVID-19 pandemic? In this episode, Penny Reed interviews Dr. Julie Spaniel as she share how to learn steps you can take to limit contagious exposures to your team and […]
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This episode gives a nod to dental assistants and the importance of elevating them in their roles. It takes a team to deliver amazing care to the patients, and dental assistants are often the unsung heroes. Penny Reed and guest Kevin Henry discuss the importance of showing appreciation to dental assistants (and the entire team) and how important it is to continue to educate and empower dental assistants. You will learn that money may not be their biggest motivator, how to find and keep them and more from the dental assistants perspective. With more than 20 years in the dental publishing industry, Kevin Henry is the editor-in-chief for DrBicuspid.com. He is the former group editorial director for Dental Products Report and managing editor for Dental Economics. Additionally, he now serves as the co-founder of IgniteDA.net, a community designed to empower, enlighten and educate dental assistants. He speaks to dental assistants throughout the world, reminding them of the important role they play every day in their practice. Kevin was recently names as one of the top five influential voices in the industry on Twitter. You can follow him at @kgh23
This episode gives a nod to dental assistants and the importance of elevating them in their roles. It takes a team to deliver amazing care to the patients, and dental assistants are often the unsung heroes. Penny Reed and guest Kevin Henry discuss the importance of showing appreciation to dental assistants (and the entire team) […]
In this Episode Penny Reed and Jordon Comstock talk about how to grow your practice and how a dental membership program can help attract the uninsured. Penny Reed is a dental practice speaker, coach, and author of the book Growing Your Dental Business. She coaches dentists and their teams to raise the bar on their performance and create an office culture where the entire team looks forward to coming to work every day. As a result of her work, participants and clients share that their team is more energized, more productive, and takes more ownership of their roles and responsibilities in achieving results. Penny began her career in dental office management in 1992. She discovered a passion for helping others grow their practices and has been coaching dentists and their teams since 1994. She has been named a Leader in Dental Consulting by Dentistry Today, from 2007 to 2018. She is a member of the Speaking Consulting Network, National Speakers' Association, and the American Association of Dental Office Managers. Penny is also the past president of the Tennessee Chapter of the National Speaker's Association. In addition, she is the creator and host of the podcast, Growing Your Dental Business. Penny lives in Tennessee with her husband Rob and is the proud mom of Brooke and Savanah. She has an addiction to the Disney theme parks and is always planning her next trip or dental retreat near the magic. Checkout her Disney retreat website at www.magicaldentalretreats.com
Penny Reed is a dental practice speaker, coach, and author of the book “Growing Your Dental Business”. She runs a company called the Dental Coaching Institute and works with dentists and their teams to raise the bar on their performance and create an office culture where the entire team looks forward to coming to work every day. As a result of her work, participants and clients share that their team is more energized, more productive, and takes more ownership of their roles and responsibilities in achieving results. Penny began her career in dental office management in 1992. She discovered a passion for helping others grow their practices and has been coaching dentists and their teams since 1994. She has been named a Leader in Dental Consulting by Dentistry Today, from 2007 to 2018. She is a member of the National Speakers' Association and Academy of Dental Management Consultants. In addition, she is the creator and host of the podcast Growing Your Dental Business on iTunes. Penny lives in Tennessee with her husband Rob and is the proud mom of Brooke and Savanah. She is a raving fan of the Disney theme parks and is always planning her next trip or dental retreat near the magic. SHOW NOTES: Here are few best practices that can really help practice owners, no matter what their practice is, understand how to grow their practice: Increase your new patients Increase your active patients. Increase your efficiency. Increase your case acceptance. RESOURCES: Growing your Dental Business by Penny Reed DINO'S BIO: Dino Watt is a dynamic, highly sought after keynote speaker, private practice business advisor, best selling author, and certified body language and communication expert. As a business relationship expert, Dino understands that people are the heart of any business. His interactive training style will bring your audience to roaring laughter and move them to tears. Whether he is training on C.O.R.E Culture, Sales and Sales Support, or Making love and business work, your audience will rave about Dino and the energy he brings to every event. Dino has spoken for MKS, American Association of Orthodontists, PCSO, Pitts Progressive Study Group, The Shulman Study Club, Keller Williams, Sotheby's, DentalTown, Ortho2, OrthoVoice, and many others. Out of all the accolades Dino has received, the one he is proudest of is title of PHD, Passionate Husband and Dad. Dino has been married to his wife Shannon for 24 years and together they have raised 3 amazing adults.
Penny Reed is a dental practice speaker, coach, and author of the book Growing Your Dental Business. She runs a company called the Dental Coaching Institute and works with dentists and their teams to raise the bar on their performance and create an office culture where the entire team looks forward to coming to work every day. As a result of her work, participants and clients share that their team is more energized, more productive, and takes more ownership of their roles and responsibilities in achieving results. Penny began her career in dental office management in 1992. She discovered a passion for helping others grow their practices and has been coaching dentists and their teams since 1994. She has been named a Leader in Dental Consulting by Dentistry Today, from 2007 to 2018. She is a member of the National Speakers' Association and Academy of Dental Management Consultants. In addition, she is the creator and host of the podcast Growing Your Dental Business on iTunes. Penny lives in Tennessee with her husband Rob and is the proud mom of Brooke and Savanah. She is a raving fan of the Disney theme parks and is always planning her next trip or dental retreat near the magic.
This week, Grace Rizza of Identity Dental Marketing sits down with Penny Reed of Dental Coaching Institute by Penny Reed and Associates to talk about how “Dental Teams Need Extreme Focus.” Listen to Grace's podcast in the links below: https://identitydental.com/podcast http://gracerizza.com/podcast #DentistrysGrowingwithGrace #GraceRizza #PennyReed #PennyReedandAssociates #Dentistry #DentistrysGrowingwithGrace #DentalPodcast #DentalMarketing #DentalExperts
AADOM Radio & CareCredit Present: Penny Reed Podcast Summary: So much time, energy and effort goes into attracting and retaining patients as well as treatment planning. The financial discussion is the pivotal phase that converts a treatment “plan” into a “commitment.” How do we prepare our financial coordinators and our team to not only navigate these conversations but also convert them into scheduled and paid for treatment with happy patients? Tune in as Penny Reed, former office manager turned dental coach and speaker, shares the mindset, preparation and processes necessary to make your financial discussions as effortless as a “slam-dunk.” Learning Objectives: Preparation – It Begins with Mindset Do Your Homework Think Like A Patient Focus on Win/Win/Win More About Penny: Penny Reed is a dental speaker, coach, and author of the book Growing Your Dental Business. She runs a company called the Dental Coaching Institute. Dentists hire her to grow their practices by 25% or more, while working fewer days, and creating an office culture where the entire team looks forward to coming to work every day. As a result of her work, clients share that their team is more energized, more productive, and embraces accountability in achieving results. Learn More About CareCredit: www.CareCredit.com Learn More About AADOM: www.DentalManagers.com
Penny Reed talks with Grace Rizza of Identity Dental Marketing on What's New In New Patient Attraction
I absolutely LOVE Penny Reed! She always takes time to craft the best content for our podcast and for her live events! I hope you enjoy this episode as much as I did - Jordon Penny Reed is a dental practice speaker, coach, and author of the book Growing Your Dental Business. She coaches dentists and their teams to raise the bar on their performance and create an office culture where the entire team looks forward to coming to work every day. As a result of her work, participants and clients share that their team is more energized, more productive, and takes more ownership of their roles and responsibilities in achieving results. Penny began her career in dental office management in 1992. She discovered a passion for helping others grow their practices and has been coaching dentists and their teams since 1994. She has been named a Leader in Dental Consulting by Dentistry Today, from 2007 to 2018. She is a member of the Speaking Consulting Network, National Speakers' Association, and the American Association of Dental Office Managers. Penny is also the past president of the Tennessee Chapter of the National Speaker's Association. In addition, she is the creator and host of the podcast, Growing Your Dental Business. Penny lives in Tennessee with her husband Rob and is the proud mom of Brooke and Savanah. She has an addiction to the Disney theme parks and is always planning her next trip or dental retreat near the magic. Checkout her Disney retreat website at www.magicaldentalretreats.com
Penny Reed is a nationally renowned dental practice management coach, speaker and author. She works with dentists who want to grow their practices, become more profitable and have a better quality of life. As a result, her clients are more focused, have more income, more confidence and have happier teams to support them. Penny's unique combination of management experience, success as a dental practice consultant, and business administration education make her one of the most effective dental practice coaches and speakers in North America. With more than 23 years of management experience, from publicly traded companies to dental practices, Penny has the unique ability to quickly pinpoint challenges and turn around underperforming practices. In 1992 Penny was recruited by her own dentist to manage his growing dental practice. Penny worked as an office manager in this dental practice and became adept at managing personnel issues, negotiating financial agreements, implementing a scheduling protocol, and developing other must-have skills for successfully running a dental practice. Her excitement about the possibilities for improving struggling or stagnant practices using her proven methods prompted Penny to enter the dental consulting world; in 1994 she joined a well-known nationwide consulting group, eventually becoming a franchise owner. As Penny continued to work with practices across the nation who faced similar challenges in unique environments, she soon saw that the solution to improving these practices called for a more personal and customized approach. So, in 2001 Penny launched a new dental coaching business and continues to work with practices across the country, including multi- and single-doctor practices, from general dentists to specialists, offering customized solutions to their biggest problems and helping the doctors to set, achieve, and maintain their own unique goals. During this episode, Penny discusses the changes in the dental industry and how much more difficult things have become. She talks about the rise of dental insurance taking over percpeption and how the culture of the practice can eliminate or reduce insurance driven conversations. Check out Penny's book "Growing Your Dental Business" by visiting this link on Amazon: https://www.amazon.com/Growing-Your-Dental-Business-Effectively/dp/1941870228/ref=sr_1_1?ie=UTF8&qid=1528903584&sr=8-1&keywords=growing+your+dental+business#customerReviews Visit Penny's website for more information about her or to contact her to ask questions: http://growingyourdentalbusiness.com/ To contact our hosts please email help@veritasdentalresources.com
AADOM Radio & Care Credit are Excited to Present- Penny Reed Make Treatment Presentations More like DISNEY and Less Like The IRS Most dental offices have another practice within their practice when you consider the amount of unscheduled treatment that walks out the door each day. Nothing can be more disheartening than sitting down with the patient to review their treatment plan and find that they really don’t seem to value or want to spend the money on their needed treatment. The ultimate way to work smarter, not harder is to lead your team to greater case acceptance success. Learning Objectives: • Learn how to be more like Disney in your approach to engaging the patient and inspiring them to want their ideal treatment • Discover the case killers that most practices are currently doing that confuse and turn off the patient • Identify the most powerful strategies, questions, and phrases you must implement to have your patients schedule today • Simplify the financial agreement process to make it easier for patients to say yes More About Penny Reed: Penny Reed is a dental practice speaker, coach, and author of the book Growing Your Dental Business. She coaches dentists and their teams to raise the bar on their performance and create an office culture where the entire team looks forward to coming to work every day. As a result of her work, participants and clients share that their team is more energized, more productive, and takes more ownership of their roles and responsibilities in achieving results. Penny began her career in dental office management in 1992. She discovered a passion for helping others grow their practices and has been coaching dentists and their teams since 1994. She has been named a Leader in Dental Consulting by Dentistry Today, from 2007 to 2018. She is a member of the Speaking Consulting Network, Academy of Dental Management consultants, and the American Association of Dental Office Managers. Penny is also the past president of the Tennessee Chapter of the National Speaker’s Association. In addition, she is the creator and host of the podcast, Growing Your Dental Business, on iTunes. Penny lives in Tennessee with her husband Rob and is the proud mom of Brooke and Savanah. She has an addiction to the Disney theme parks and is always planning her next trip or dental retreat near the magic.
The Dentist Money™ Show | Financial Planning & Wealth Management
What's the right balance of delegation and direct involvement? As the CEO of your practice, do you have enough information to be strategic, but not so much that it bogs you down? In this episode of Dentist Money™ Reese Harper welcomes Penny Reed who explains how practice management has evolved over the past twenty-five years. Penny is a renowned speaker and author, and has coached dentists across the country to become more profitable through better delegation and accountability. In this interview, she discusses the true value of a good consultant, how your personality should play into business decisions, and common mistakes that lead to poor office cultures.
Penny Reed is a dental practice management coach, professional speaker, and author of the book Growing Your Dental Business. Penny was recruited by her dentist to run his growing practice in 1992 and began her career as a dental consultant in 1994. She has been designated by Dentistry Today as one of the prestigious Leaders in Dental Consulting from 2007 to 2017. She is a member of the Academy of Dental Management Consultants, the Speaking and Consulting Network and is an ASCA member of the American Association of Dental Office Managers. She coaches dentists and their teams and has spoken to dental groups nationally for over two decades. On a personal note, Penny is a major Disney fan and is always plotting her next Disney trip or dental retreat near one of the parks. www.pennyreed.com www.attitudeupgrade.com
Front Office Success - Podcast #6 Guest Interview - Penny Reed "Get Your Team on Board" In this Podcast, Dental Expert & Author Penny Reed talk about dental office success from the whole team approach.
Dr. Chris Griffin Show: Simple Practice Breakthroughs to Make Your Life Easier
Our Special Guest Penny Reed and I share our formula of how we became recognized in this elite club and how we think you should begin your journey to becoming an in-demand dental speaker, author, and expert if you have an interest in cracking into dentistry’s most inner circle, the Speaking Circuit. With over 35 combined years of experience in the Dental Speaking Industry, we will share the most common ways that dental speakers sabotage their careers and how they can make choices that make them highly sought after. You will learn: How to Become Known for a Hot Topic, Giving You a Huge Advantage How to Create a Strong Platform that Develops a Web of Interest The Fastest Course to Getting Booked Solid Without Sitting Around Waiting for the Phone to Ring And Much, Much More… Resource: Best Dental Speaker Course by Dr. Griffin and Penny Reed Click Here to Learn More (https://3daydentist.infusionsoft.com/saleform/nathniflu) (#) The Dr. Chris Griffin Show – Season 1 Episode 16 “An expert is a man who has made all the mistakes which can be made in a very narrow field.” Now who said that? Welcome to the Dr. Chris Griffin Show. Your resource for leveraging systems and technology to easier workload, increase productivity and provide you with the time off you deserve to live the life of your dreams. It’s time to practice productivity in the passionate pursuit of a better life with your host, Dr. Chris Griffin. The Dr. is in. Let me tell you guys, anytime I get a chance to throw out a quote from a theoretical physicist, I’m going to take that chance because I guess it’s not every day that overlaps with the world of dentistry. But here you go, that quote was by none other than world famous doctor, Neils Bohr. Now Neils Bohr was a theoretical physicist like I said, he’s from Denmark and I mean this guy’s done, he did so much. I mean this guy developed all these theories about Physics back in the 20’s. You know, then along comes…and he wins a Nobel prize by the way for all that. And then comes along World War II, the guy fights the Nazis, the Nazis gets after him, he runs away to Sweden then he ends up in England. He becomes part of the Manhattan project that won, eventually won World War II for the Americans. And then after that you know it’s just off to the race as he founds the Neils Bohr Institute in Copenhagen and it just goes on and on from there. So this is one of the smartest guys that ever lived on the face of the planet. Now why did I throw that quote out? Well because today’s show is a lot about being an expert in what to do if you are an expert and recently, I did a project with Penny Reed. Now Penny is someone I’ve known forever. Of course I’m about to introduce her in a minute, of what I’m going to share with you but we, for years, wanted to do a project together. But you know, hey, we both coach dentist and it seemed like we’re going to compete with each other. It seemed odd and weird and so we could never find a way to do it until now. So we both have a passion for motivational speaking and just speaking in general. And both of us have kind of pulled ourselves up from the boot straps and become speakers in this dental field. Just you know, basically on the force of our will and so we want to share with everyone how that we did it. And how that we think it’s very possible but there’s a formula that you could follow and you could also become an expert in this field and the speaker and author and all that stuff if you want to. So, we held a live training on April 19th. So I just took the body of that live training which I had to edit it a little bit because let me tell you, there was just some comedy of errors. Just a lot of crazy stuff happened with me having to update apple right before the webinar because it’s something that, I don’t know why and then it has some conflicts with the webinar program. And anyway, there are a lot of editing but I got it down
Penny Reed shares the five keys to growing your dental business. They might not be what you think. Penny Reed, president of Penny Reed & Associates, is a dental consultant who began her coaching business in 1994 after working as a dental office manager. She is passionate about helping practices grow. She is the author of the book, "Growing Your Dental Business." Penny is a member of the National Speakers’ Association and the past president of the Tennessee Chapter. She has been named a Leader in Dental Consulting by Dentistry Today, each year since 2007. Penny is passionate about working with dentists and their teams to grow their dental businesses. She utilizes a combination of in-office and virtual training and coaching to assist dental teams in achieving their goals. By utilizing the principles in Growing Your Dental Business, most of her clients achieve an increase in collections of 25% or greater. www.pennyreed.com Penny Reed & Associates Phone: 1.888.877.5648 Email: penny@pennyreed.com
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