Podcasts about RCM

Staying Ahead In The AI Arms Race With Payors As artificial intelligence takes a front seat in revenue cycle operations, providers are confronting a fast-changing landscape shaped by payor-driven automation. Denials are being issued in seconds. Post-payment reviews are ramping up. And compliance, once a back-office function, is now a strategic necessity. In this special Office Hours session, Stuart Newsome distills the most important insights from his AAPC HEALTHCON presentation and a prior HFMA segment—delivering a clear-eyed look at the AI arms race between payors and providers. The session will examine how payors are deploying AI to control costs, how providers can avoid costly compliance missteps, and what governance structures are needed to keep automation accountable. Attendees will leave with a practical understanding of the risks and remedies surrounding AI in healthcare RCM, plus actionable steps to build resilient compliance programs that evolve with the technology. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen/

In this episode, Terry challenges all medical professionals. What is your role in managing the patient experience? A lack of patient prep can lead to an incomplete encounter for the physician including excessive visits. It can also lead to leakage in all departments, including the RCM staff's ability to perform their job. Terry offers her […] The post Is the provider “prepared” to see the patient? appeared first on Terry Fletcher Consulting, Inc..

In this episode of Leaders in Medical Billing, Chanie Gluck speaks with David Strand, CEO of UnisLink and former COO of the Cleveland Clinic and Alina Health. David brings over 30 years of cross-sector healthcare leadership—from payers to providers to startups—and now leads UnisLink, a fast-growing RCM company backed by Riverside Partners.  David dives into what it takes to transition an early-stage RCM company into a scalable, process-driven organization. He shares insights on UnisLink's growth strategy, building offshore teams, AI for denial management, creating a consultative client experience, and the long-term vision of delivering value-based results for small and mid-sized practices.  Learn more about UnisLink: https://unislink.com/  Sponsored by 4D Global, empowering medical billing companies through offshore staffing and technology. 

In Christ we, though many, form one body, and each member belongs to all the others. — Romans 12:5 DeWitt is a beloved part of our church family. He was the first neighborhood kid to meet Rev. Tony Van Zanten, who served at Roseland before me. Seeing nowhere for young people to gather, Rev. Tony threw open the doors of the Roseland Community Center, inviting DeWitt and an entire generation to come in and play basketball and form a community, a family. Over the years, some of those young people moved away, graduated from college, or started businesses. Others died. DeWitt joined the military but returned and settled in next door. For the past 40 years he's been at Roseland nearly every day. He has cooked meals, hosted volunteer groups, played the congas in church, and participated in countless games of dominoes at the Drop-In Center. He has also sung in choirs and contributed to our vibrant community life. If you've been to Roseland Christian Ministries (RCM), you've probably met DeWitt. He's kind, fun-loving, and has a beautiful tenor voice (similar to that of Luther Vandross). I've learned that DeWitt's deepest longing is to be loved and belong—which all of us share. Some people find this in their immediate family or in their marriage. DeWitt found it in Christian community at RCM. I'm grateful that we can belong to God together in this place. Thanks be to God. Father God, thank you for the gift of belonging. In your love we find our true home. Help us to reflect the unity of Christ's body, where all are welcome. Amen.

In this episode, Brian Zimmerman talks with Scott Allen and Tim Fuchs from nimble solutions about how ambulatory surgery centers can optimize payer relationships and revenue strategies to fuel sustainable growth. They explore the current headwinds ASCs face—like flat reimbursements and rising costs—and how stronger partnerships with payers and RCM experts can turn these challenges into opportunities. Tune in for practical insights and one actionable step ASC leaders can take today to drive long-term value.This episode is sponsored by nimble solutions.

Revenue cycle leaders are navigating six transformative shifts in 2025 — all accelerated by automation and AI agents. This session breaks down how these changes are impacting denials, workforce models, platform strategy, and financial clearance, and offers practical insights on building smarter, agent-enabled RCM operations.Brought to you by www.infinx.com

In this episode of What's Best For The Patient Is Best For Business, Jerry sits down with Dr. Valerie Rucker-Bussie, Community Development Officer for Rizing Tide, and Dr. Heidi Jannenga, Founder of Rizing Tide, to discuss how their nonprofit is addressing the critical shortage of physical therapists while improving diversity and representation in the profession.Rizing Tide provides scholarships, mentorship, and career development opportunities for first- and second-year DPT students from underrepresented backgrounds, helping to build a more inclusive and culturally competent workforce. Heidi shares the inspiration behind the organization—rooted in her own journey with WebPT—and Valerie highlights how their Employer Connect Program bridges the gap between students and future employers, creating a pipeline of talent for clinics nationwide.Key Takeaways:• Solving the PT Shortage – Rizing Tide is tackling the industry's workforce crisis by supporting students who might otherwise drop out due to financial barriers.• The Power of Representation – Research shows better patient outcomes when providers reflect the communities they serve—Rizing Tide is making that a reality.• Community & Mentorship – Beyond scholarships, the organization fosters a PT Pod community where students access mentorship, networking, and career opportunities.• Employer Benefits – Clinics partnering with Rizing Tide gain early access to top-tier talent, reducing recruitment challenges and improving workforce diversity.• The Business Case for DEI – Diversity isn't just ethical—it's good for business, expanding patient access and driving long-term growth.Tune in to hear how Rizing Tide is shaping the future of PT one scholar at a time.Learn more at Rizing-Tide.com If you'd like to learn more about Strata EMR & RCM and achieving a 99.99% reimbursement rate for your PT, OT, or SLP Clinic head over to stratapt.com and book a demo with their team!

More management and insurance knowledge in my newsletter: https://www.odysseymgmt.com/newsletter Are you a dentist feeling overwhelmed, burned out, or just stuck in survival mode? What if the real issue isn't your clinical skills, but how you're managing your time, your stress, and your practice? Mark Davis built and ran 16 dental practices over the course of his career — and now he's sharing what most dentists never figure out until it's too late. The pressure to stay on schedule, the chaos of last-minute emergencies, the constant tension with staff… it's not just part of the job. It's a signal that something's off. This episode is about the real reason burnout creeps in, even when things look fine on the surface — and the kind of mindset shift that can fix it without blowing up your whole practice. If the day-to-day feels heavier than it should, this is one worth hearing. Connect with Dr. Mark Email mark@dentalsimplified.com Website https://dentalsimplified.com/ ------------- I created Dental Revenue Network to foster collaboration and networking amongst RCM professionals. Billing company owners and billing professionals will have access to skill building sessions, current carrier news and insurance discussions beyond “what's the code?" Check it out - I hope you'll join! https://dentalrevenuenetwork.mn.co/ ------------- Medical Billing Made Easy! Dental Classroom Online: https://www.dentalclassroomonline.com/ Use ODYSSEY for a 10% courtesy ------------- *Is your AR out of control? Is your admin team burning out?

AI is helping payors deny claims faster than ever—are your compliance practices keeping up? Join Stuart Newsome for a concise, high-impact session covering key takeaways from his HEALTHCON talk and HFMA appearance, focused on staying compliant and competitive in the era of AI-driven RCM.Brought to you by www.infinx.com

In this episode of Leaders in Medical Billing, Chanie Gluck sits down with Kem Tolliver, President & CEO of Medical Revenue Cycle Specialists and co-host of the RevDive podcast. Kem shares her journey from medical receptionist to a nationally recognized healthcare consultant and educator. She introduces her 4-quadrant revenue cycle model, designed to help practices optimize everything from patient intake to financial reporting. Kem also shares advice for medical billing company owners looking to become more consultative and value-driven in an increasingly tech-forward RCM landscape.   Learn more about Medical Revenue Cycle Specialists: https://www.medrevenuecycle.com/  Check out Kem's podcast, RevDive, here: https://www.medrevenuecycle.com/podcast  Sponsored by 4D Global, empowering medical billing companies through offshore staffing, automation, AI and technology. 

In Part 3 of 3 of this sales-focused series on What's Best For The Patient Is Best For Business, Jerry is joined once again by Eddie Ernst to dive deep into the critical mindset shift needed for successful sales in healthcare—prioritizing arrivals over just filling schedules.Jerry and Eddie discuss the importance of qualifying leads effectively, ensuring that the right patients (or clients) are the ones booking appointments—those who will arrive, pay, and stay committed to their care. They break down key strategies for detaching from the outcome while staying fully engaged in the process, emphasizing that sales isn't about manipulation but about helping people make informed decisions that align with their needs.Key Takeaways:• Qualifying Leads Matters – Not every inquiry is a good fit. Learn how to ask the right questions upfront to determine if a potential patient is ready, willing, and able to commit.• Detach from the Outcome – Focus on the process, not just the sale. This mindset allows you to serve better without emotional burnout.• Mindset Over Money – If someone isn't ready to invest in their health (financially or mentally), no amount of persuasion will change that—and that's okay.• Acknowledge, Respond, and Close that Door – Handle objections (like cost or insurance) by acknowledging concerns, providing value, and steering the conversation back to the patient's needs.• The Meaning of Patient-Centered Care – If the priority of your calls is getting patients scheduled instead of determining what value you can provide them, you shouldn't be calling your business “patient-centered.”Tune in to this no-nonsense conversation that will challenge how you think about sales in healthcare—whether you're a PT, clinic owner, or sales professional. If you've ever struggled with no-shows, cancellations, or low conversion rates, this episode is a must-listen.Listen now and learn how to stop chasing appointments and start securing committed patients! If you'd like to learn more about Strata EMR & RCM and achieving a 99.99% reimbursement rate for your PT, OT, or SLP Clinic head over to stratapt.com and book a demo with their team!

 In this episode of the Becker's Healthcare Podcast, Lukas Voss speaks with Gaurav Gupta, SVP of Product Strategy and Performance Management at Med-Metrix, about the rising role of artificial intelligence in revenue cycle management—and why transparency matters more than ever. Gaurav unpacks the challenges of “black box” AI, including staff distrust, compliance risk, and limited oversight, and explains how explainable AI can drive smarter, more trustworthy outcomes. Tune in to learn how healthcare leaders can evaluate AI tools with confidence and future-proof their RCM strategies.This episode is sponsored by Med-Metrix.

In this episode, Lindsay Gross, Founder & CEO of Claims Theory, shares her journey from 20+ years in revenue cycle leadership to launching a fast-growing consulting firm. She dives into the challenges of RCM staffing, scaling smart, and the leadership lessons that fuel sustainable growth.

In this episode, Lindsay Gross, Founder & CEO of Claims Theory, shares her journey from 20+ years in revenue cycle leadership to launching a fast-growing consulting firm. She dives into the challenges of RCM staffing, scaling smart, and the leadership lessons that fuel sustainable growth.

Discover how a revenue cycle health check can uncover hidden opportunities in your RCM operation. Using the Infinx A/R and Denials Management Platform, this episode explores how data-driven analysis reveals coding issues, denial patterns, and workflow gaps—ultimately driving smarter, more strategic revenue performance.

In Part 2 of 3 of this sales-focused series, Jerry is joined again by sales expert Eddie Ernst for a deep dive into refining the sales process. Eddie shares insights from his latest sales training approach, emphasizing the importance of direct questioning, maintaining control of conversations, and avoiding the pitfalls of "word vomit" that create uncertainty.Key Takeaways:• Better Questions = Better Results: Eddie explains how shifting to a more direct, authority-driven approach—forcing prospects to sell themselves on why they need help—leads to stronger buy-in and filters out uncommitted leads.• Avoiding Overselling: Jerry and Eddie discuss how untrained salespeople often talk past the close, creating confusion rather than clarity. The solution? Ask targeted questions, listen actively, and shut up after asking.• Controlling the Conversation: Learn why "earning the right to interrupt" is critical—and how letting prospects ramble unchecked can derail a sale.• Detaching from the Outcome: Eddie reveals why you "can't want it more than the prospect" and how to spot when someone isn't truly ready to commit.• Healthcare Parallels: From physical therapy to biz ops, the duo breaks down why foundational sales principles (like triaging leads upfront) prevent no-shows, cancellations, and burnout.Tune in for actionable strategies to tighten your sales process, eliminate wishy-washy prospects, and drive meaningful conversions—without manipulation. And stay tuned for Part 3, where Jerry and Eddie role-play these tactics live! If you'd like to learn more about Strata EMR & RCM and achieving a 99.99% reimbursement rate for your PT, OT, or SLP Clinic head over to stratapt.com and book a demo with their team!

More management and insurance knowledge in my newsletter: https://www.odysseymgmt.com/newsletter   She started charging just $40 a month—now she runs a business that hit 7 figures. In this episode, Amanda DeMoura shares how her small side hustle evolved into a thriving dental business, what it really took behind the scenes, and the unexpected turns that shaped her success. In this episode, we talk about her journey from the ground up, navigating remote work and entrepreneurship, and what happens when growth forces you to make big, uncomfortable decisions. If you're in the dental industry, healthcare admin, or just curious how real businesses are built behind the scenes, this conversation is full of honest moments. It's a story about ownership, reinvention, and figuring it out as you go. Connect with Amanda: Website: https://amandademoura.com/ Email: Amanda@amandademoura.com Podcast: Breath of Fresh Air - Dental Podcast ------------- I created Dental Revenue Network to foster collaboration and networking amongst RCM professionals. Billing company owners and billing professionals will have access to skill building sessions, current carrier news and insurance discussions beyond “what's the code?" Check it out - I hope you'll join! https://dentalrevenuenetwork.mn.co/ ------------- Medical Billing Made Easy! Dental Classroom Online: https://www.dentalclassroomonline.com/ Use ODYSSEY for a 10% courtesy ------------- *Is your AR out of control? Is your admin team burning out?

In this episode of What's Best For The Patient Is Best For Business, host Jerry Durham sits down with Eddie Ernst, a former PTA turned high-ticket sales expert, for the first installment of a three-part series on sales in healthcare and beyond. Eddie shares his journey from clinical burnout to learning the art of inbound sales, offering valuable insights for clinic owners, front desk teams, and anyone looking to improve their sales process.Key Takeaways:• The Power of Inbound Leads: Eddie and Jerry discuss why inbound leads—people who raise their hand for help—are the gold standard for sales and how to maximize these opportunities.• Bridging (and Building) the Gap: Learn why simply selling the destination isn't enough—you must paint a clear picture of the journey, making the gap between where the prospect is and where they want to be undeniable.• Emotion Over Logic: Discover how to dig deeper than surface-level answers to uncover the real motivations behind a prospect's needs, tying their pain points to emotional outcomes.• Why Expertise Matters: Eddie breaks down how to position yourself as the expert they need—not just another commodity—by guiding prospects to their own conclusions.• The Cost of Overselling: Jerry and Eddie highlight the dangers of talking too much on sales calls and how it can derail even the most promising leads.Whether you're in healthcare, fitness, or any service-based industry, this episode is packed with actionable strategies to transform your sales approach—without feeling sleazy. Tune in for Part 1 of this eye-opening series and stay tuned for the next episode, where Jerry and Eddie dive into a live role-play to put these principles into practice! If you'd like to learn more about Strata EMR & RCM and achieving a 99.99% reimbursement rate for your PT, OT, or SLP Clinic head over to stratapt.com and book a demo with their team!

Private equity and venture capital are rapidly reshaping healthcare—and revenue cycle leaders are feeling the impact first. In this episode, we unpack why these acquisitions are happening, what to expect when capital comes in, and how RCM teams can lead through the transition instead of being left behind.

W tym odcinku wyjaśniam, jak modele predykcyjne mogą pomóc sportowcom — zarówno amatorom, jak i zawodowcom — w zapobieganiu chorobom serca i planowaniu bezpiecznego treningu. Dr Tomasz Chomiuk – absolwent fizjoterapii AWF i WUM, doktor nauk medycznych, specjalista fizjoterapii, adiunkt w III Klinice Chorób Wewnętrznych i Kardiologii Wydziału Lekarskiego WUM oraz członek Sekcji Kardiologii Sportowej Polskiego Towarzystwa Kardiologicznego. Współtwórca placówki medycznej Mobilemed świadczącej mobilne usługi fizjoterapeutyczne na terenie całej Polski. Pasjonat aktywności fizycznej jako metody profilaktyki i leczenia.

Welcome to Top of the Morning by Mint.. I'm Nelson John and here are today's top stories. India Seizes Crude Opportunity Amid Geopolitical Tensions With Brent crude trading at a four-year low near $65 per barrel, India is moving fast to refill its Strategic Petroleum Reserves (SPR). Current reserves cover just 9.5 days—far below the IEA's 90-day norm. The urgency is amplified by recent border tensions and Operation Sindoor. The Centre, which had deferred a ₹5,000 crore SPR budget in FY24, now plans to reallocate funds in FY26. Two new storage sites at Chandikhol and Padur are in the pipeline. Officials are hoping to mirror 2020's success, when India bought crude at $19/barrel, saving ₹700 crore. JP Morgan expects Brent to dip further to $58 by 2026—offering a window India won't want to miss. NHPC Powers Up Profits, Expands Clean Energy Push NHPC reported a 52% jump in Q4 net profit to ₹919.63 crore, with operational revenue more than doubling year-on-year. Shareholders get a total FY25 dividend of ₹1.91 per share. The hydropower giant also added 800 MW from the Parbati-II project and 107 MW solar capacity in April, deepening its clean energy portfolio. However, a High Court-mandated ₹589 crore payment to staff dented profits, with ₹301.97 crore booked as unbilled revenue. Despite this, NHPC's momentum across hydro, solar, and wind cements its leadership in India's energy transition. Blackstone Clinches Billion-Dollar Healthtech Deal In a competitive bidding war, Blackstone secured AGS Health for $1.2–1.3 billion—quadrupling its 2019 value. The Chennai-headquartered RCM (revenue cycle management) firm serves over 150 US healthcare providers and generates over ₹500 crore in EBITDA. The deal, managed by JP Morgan and BofA, reflects growing global investor appetite for tech-driven, dollar-generating health services. It also signals Blackstone's strong bet on compliance-focused platforms amid rising healthcare digitization. Trump's ‘Golden Dome': Sci-Fi Meets Strategy Donald Trump has revived Reagan's Star Wars dream—announcing a $175 billion missile-defense initiative named “Golden Dome.” The system, featuring space-based and ground interceptors, aims to defend against threats across all four missile phases—including launches from space. Trump vows it will be operational by 2029, with Gen. Michael Guetlein leading the charge. Congress has begun with a $25 billion ask. While the tech is still untested, the plan could transform modern defense and reshape global security architecture. India-EU Trade Talks Enter Final Lap India has dispatched a delegation to Brussels for the next round of FTA talks with the EU. This follows the 11th round held in Delhi on May 16. The deal covers 23 chapters, including trade in goods and services, IP, sustainability, and dispute resolution. India is hoping for a two-phase closure model, similar to its Australia and US strategies, amid tariff uncertainties under President Trump. The EU seeks steep duty cuts on automobiles, medical devices, and alcohol, while India aims to boost exports in pharma, steel, and textiles. With $137 billion in bilateral trade and strong political backing from both sides, the long-pending FTA may finally be within reach. Learn more about your ad choices. Visit megaphone.fm/adchoices

In this episode of the Becker's Healthcare Podcast, Erika Spicer Mason speaks with Dr. Jessica Nave of Emory Healthcare and Dr. Sari Green of Accuity about the transformative impact of physician involvement in revenue cycle management. They explore how clinical expertise is helping health systems address denials, improve documentation accuracy, and navigate tightening financial margins through strategic partnerships and innovation. Tune in to learn how Emory and Accuity are advancing a more integrated, physician-led approach to RCM success.This episode is sponsored by Accuity.

There's new technology in revenue cycle management, and it's designed to make your RCM more effective and more profitable. My guest today runs a successful RCM business. He spends a good amount of time keeping up on new tech in RCM, and he'll tell us what's exciting to him.Vinod (Vinny) brings over 15 years of experience in operations, financial analysis, strategy, growth, corporate development, strategic planning, and marketing. At Medical Billing Wholesalers, he is involved in applying his experience to optimize revenue cycle process flows to improve our clients' profitability and performance.In this episode Carl White and Vinny Sankaran discuss:AI developments in RCMAutonomous codingBotsWant to be a guest on PracticeCare®?Have an experience with a business issue you think others will benefit from? Come on PracticeCare® and tell the world! Here's the link where you can get the process started.Connect with Vinny Sankaranhttps://www.linkedin.com/in/vinodsankaran/Connect with Carl WhiteWebsite: http://www.marketvisorygroup.comEmail:  whitec@marketvisorygroup.comFacebook:  https://www.facebook.com/marketvisorygroupYouTube: https://www.youtube.com/channel/UCD9BLCu_i2ezBj1ktUHVmigLinkedIn: http://www.linkedin.com/in/healthcaremktg

One of the most famous acoustic guitars in rock history – Kurt Cobain's Martin D-18E – will go on show at the Royal College of Music Museum in London as part of a landmark exhibition exploring Nirvana's groundbreaking MTV Unplugged performance. Opening on 3 June 2025, the Kurt Cobain Unplugged exhibition will be the first time Cobain's iconic guitar has been shown in the UK. Booking for Kurt Cobain Unplugged opens on Wednesday, 30 April. Visitors can join the waitlist to be among the first to know when tickets go on sale and receive updates and event highlights related to the exhibition.   Kurt Cobain Unplugged exhibition delves into the musical legacy of Nirvana and Kurt Cobain. It traces the remarkable journey of this iconic guitar, which became the most expensive guitar ever sold at auction in 2020 when it was bought for over $6 million by Australian entrepreneur Peter Freedman AM. Peter is the founder of RØDE Microphones, founding supporter of the Royal College of Music's Australia Commonwealth Scholarship and has generously loaned the guitar for this special exhibition. Peter Freedman commented: ‘When I purchased this guitar, my intention was to have it begin a worldwide tour of exhibitions, to support performing artists. I am delighted that this intent will be premiered at the Royal College of Music, London, with the first exhibition of its kind and will support talented musicians worldwide.'The exhibition also reunites the guitar with another piece of rock history – Cobain's famous olive-green mohair cardigan, worn during the 1993 Unplugged performance. This marks the first time these two legendary items have been displayed together.   Alongside these items, a carefully curated selection of Nirvana memorabilia will provide insight into the band's influence, Cobain's songwriting, and the enduring legacy of Nirvana and their MTV Unplugged performance. Key highlights of the exhibition also include:  A selection of Nirvana gig posters featuring a 90s punk/grunge aesthetic.A selection of collectible Nirvana vinyl in its original shrink wrap.The top portion of a Soundboard of another guitar from the same series.The exhibition has been curated by Alan di Perna – one of America's foremost rock journalists, and Royal College of Museum Curator Gabriele Rossi Rognoni. Alan di Perna's work has appeared in titles including Rolling Stone, Guitar World, Classic Rock and Billboard amongst others, and he has interviewed iconic artists including Dave Grohl, Krist Novoselic, Courtney Love and Pat Smear. Alan Di Perna says, ‘I'm delighted to be a part of the Royal College of Music Museum's first-ever rock music exhibition. MTV's Nirvana Unplugged in New York was a landmark event—a stand-out performance by a group that changed the course of rock history in the 1990s.'  Gabriele Rossi Rognoni hopes the Kurt Cobain Unplugged exhibition will extend the profile and reach of the work of the Museum and Royal College of Music, opening cross dialogues with students of different backgrounds and creating bridges between historical and contemporary music. He says: ‘One of the treasures in the collections of the Royal College of Music Museum is the world's oldest guitar. I am thrilled that this exhibition will build on our extraordinary heritage, connecting it with a monument of today's music such as Kurt Cobain. I look forward to the dialogues, musical encounters and new ideas that this exhibition will spark among our visitors and the top-class musicians that study at the College.'  A series of events will accompany the exhibition including new works and performances by RCM students inspired by the guitar alongside family friendly workshops and concerts. More details to be announced. Become a supporter of this podcast: https://www.spreaker.com/podcast/the-adventures-of-pipeman--941822/support.

In this episode of the Becker's Healthcare Podcast, Erika Spicer Mason is joined by Purvi Bhatt of ECG Management Consultants and Catherine Nabavi of Siemens Healthineers to explore how health systems are evolving their strategies in response to tighter reimbursements, growing outpatient demand, and shifting regulatory landscapes. The discussion dives into payer negotiations, the impact of changing Certificate of Need (CON) laws, and the expanding role of AI and digital RCM tools in driving outpatient efficiency. Tune in for expert insights on aligning data-driven innovation with financial and operational sustainability in today's dynamic healthcare environment.This episode is sponsored by Siemens Healthineers.

In this powerful episode of What's Best For The Patient Is Best For Business, host Jerry Durham sits down with Dr. Rebeca Segraves, DPT, co-founder of Enhanced Recovery After Delivery, to discuss the untapped potential in women's health and how shifting the model of care can create a massive impact.Dr. Segraves shares her journey from working in oncology and post-surgical rehab to revolutionizing maternal health by advocating for early intervention physical therapy after C-sections and other pelvic surgeries. She breaks down how her work has not only improved patient outcomes but also saved hospitals hundreds of thousands of dollars, proving that patient-centered care is also financially sustainable. The conversation dives into:• The $1 trillion opportunity gap in women's health — and why the current system fails to address it.• How orthopedic and sports medicine models can (and should) be applied to women's health — including prehab, early intervention, and lifelong care.• The power of storytelling and media — why documenting patient experiences and provider success is a key in changing healthcare.• Why "pro bono" care isn't always the answer — and how to create equitable systems that respect both patients and practitioners.• The importance of personal transformation — Dr. Seagraves reveals how she turned rejection from her own mentors into a tipping point for systemic change.Tune in for an inspiring discussion on breaking barriers, redefining value in healthcare, and why the future of physical therapy demands bold, patient-first thinking.Listen now and rethink what's possible in your practice. If you'd like to learn more about Strata EMR & RCM and achieving a 99.99% reimbursement rate for your PT, OT, or SLP Clinic head over to stratapt.com and book a demo with their team!

More than two years after the pandemic-era Medicaid continuous enrollment provision ended, millions of eligible patients are without coverage, creating a crisis for hospitals and healthcare systems that rely on Medicaid reimbursement dollars. Adding to the strain on providers, Medicare physician payments have been cut for the fifth consecutive year. Compounding these challenges, the number of patients presenting as self-pay or on high-deductible health plans (HDHP) continues to grow. Uninsured, self-pay, and high-deductible patients take longer to pay — if they pay — and have a higher risk of write-off. What can providers do to protect their financial health? Listen to the podcast to hear RCM optimization experts discuss five proven tips for improving revenue capture, even in the most challenging of times. Providers will learn how to optimize reimbursement, reduce administrative burden, and improve the patient's financial experience. This episode is sponsored by ZOLL.

More management and insurance knowledge in my newsletter: https://www.odysseymgmt.com/newsletter   A stroke stole his manual skills—could it end his career? In this episode, Dr. Gregory Wu opens up about the life-altering moment a stroke derailed his clinical career and how it made him a better businessman and leader. At the peak of his practice, Greg faced a sudden medical crisis that left him unable to perform dentistry—a devastating blow to any clinician. He shares what it felt like to lose not just motor function, but his professional identity. They dive into the emotional impact, the grieving process, and the harsh reality of what happens when your livelihood is tied to your hands. Greg also discusses the lessons he learned about disability insurance, financial planning, and how ego can complicate the recovery process. If you've ever wondered what would happen if you couldn't practice tomorrow, this conversation is your wake-up call. Dr. Wu's story is one of resilience and redefining purpose when the career you love is forever altered overnight.   Connect with Dr. Gregory Wu   Instagram:  the_way_of_the_wu LinkedIn: Gregory Wu Email: greg.wu at emerson-dental.com    Online Summit: Built to Last: How to Scale, Sell, and Leave a Legacy  May 30th from 8:00am to 4:00pm CST ------------- *Is your AR out of control? Is your admin team burning out?

In this episode of What's Best For The Patient Is Best For Business, Jerry sits down with Angela Diaz, DPT, Vice President of Market Development for TailorCare, to explore the future of physical therapy in a value-based healthcare system. With decades of experience as a clinician, practice owner, and healthcare executive, Angela shares her insights on why PTs must lead—or risk being left behind—in the shift toward patient-centered, outcomes-driven care.Key Takeaways:-  Value-Based Care Is Here – Physical therapists must transition from fee-for-service models to payment structures that reward high-quality outcomes, cost efficiency, and patient satisfaction.-  Data Is Non-Negotiable – PTs need to track pain, functional outcomes, and patient satisfaction to prove their value. Angela emphasizes: "If you can't measure it, you can't improve it—or get paid for it."-  The Power of Shared Decision-Making – Angela shares a case study of a knee pain patient who avoided surgery through tailored PT and lifestyle changes—highlighting how aligning care with patient goals improves outcomes and reduces costs.-  PTs as First-Line Providers – In TailorCare's model, PTs triage musculoskeletal cases, collaborating with PCPs, orthopedists, and behavioral health to streamline care and prevent unnecessary procedures.-  Future-Proof Your Practice – Angela outlines four trends reshaping PT: hybrid care (telehealth + in-person), integrated care teams, AI/wearables for outcomes tracking, and patient choice driving reimbursement.-  "Step Up or Get Left Behind" – Angela's rallying cry: PTs have a unique role in prevention, recovery, and wellness—but must advocate for their place at the table in policy and payment reform.Whether you're a clinician, practice owner, or healthcare leader, this episode is a masterclass in positioning physical therapy as the cornerstone of value-based MSK care. Tune in and rethink what's possible for your practice and your patients. If you'd like to learn more about Strata EMR & RCM and achieving a 99.99% reimbursement rate for your PT, OT, or SLP Clinic head over to stratapt.com and book a demo with their team!

Agentic AI has the potential to revolutionize healthcare operations by automating tasks, predicting challenges, and optimizing workflows. In this episode, Harpaul Sambhi, founder and CEO of Magical, explores how AI employees are transforming the workplace and addressing inefficiencies in healthcare. He highlights the burden of tedious tasks and technology integration challenges that shift focus away from patient-centric care. Harpaul contrasts the adaptability of Agentic AI, exemplified by Magical's AI employee earning an HFMA certification, with the limitations of Robotic Process Automation (RPA). He emphasizes that RCM leaders are embracing Agentic AI for its intelligence and scalability while advising healthcare executives to prioritize clarity, collaboration, and adaptability in digital transformation. Join us and discover how Agentic AI can provide a competitive advantage and transform healthcare operations! Resources: Connect with and follow Harpaul Sambhi on LinkedIn. Learn more about Magical on their LinkedIn and website.

In this episode of Leaders in Medical Billing, host Chanie Gluck sits down with Ramesh Gogineni, CEO of Med-Strategies, who shares his entrepreneurial journey from India to the U.S., and how he built a hybrid offshore/onshore medical billing model along the way.  Formally an engineer with plenty of operations and tech experience, Ramesh's healthcare career started when he married a physician and decided to set up a company that set up Electronic Health Records (EHRs) and then a billing company. He highlights the challenges of early offshoring, why blending automation with human expertise is critical for success, and the optimal staffing mix for RCM operations today.  He also offers practical insights on using RPA, AI, and smart vetting processes to drive efficiency while maintaining quality in Revenue Cycle Management. Listen to this episode to hear first-hand experience from someone who has spent decades experimenting with offshoring medical billing. Plus, Ramesh shares what he's looking forward to in the future of medical billing: improving relationships between payors and providers.  You can find out more about Med-Strategies here: https://med-strategies.com/  Sponsored by 4D Global, empowering medical billing companies through offshore staffing, automation, AI and technology.   

Evan Martin of ZoomCare joins us to explore the intersection of automation and expertise in RCM, offering practical insights into denial management, data usage, and building smarter revenue cycle strategies.Brought to you by www.infinx.com

In this episode of What's Best For The Patient Is Best For Business, host Jerry sits down with Dr. Lizzie Bellinger, DPT and Founder of Alliance Physical Therapy, to explore her inspiring journey from clinician to entrepreneur.Two years into running her thriving practice in Baltimore, Maryland, Dr. Bellinger shares how personal loss and a deep commitment to inclusive care led her to create a clinic specifically serving the LGBTQIA+ community. From selecting the right EMR to designing an affirming patient experience, she reveals how clarity of mission shaped every decision—and ultimately fueled her rapid success.Key Takeaways:- Why niche focus drives growth – How identifying an underserved community led to strong demand and a 93% first-visit arrival rate.- Building a culture-first practice – The intentional choices behind everything from intake forms to front-desk interactions.- Productivity vs. arrivals – Why Dr. Bellinger ditched traditional "productivity" metrics in favor of measuring real patient engagement.- The power of waitlists (and when they're a red flag) – How staffing and systems impact access to care.- Lessons from early stumbles – Medicare site visits, construction delays, and the moment she refused to accept her clinic keys.Whether you're a practice owner or simply passionate about patient-centered care, this episode is a masterclass in aligning business strategy with values. Tune in for an authentic conversation about resilience, representation, and redefining success in healthcare. If you'd like to learn more about Strata EMR & RCM and achieving a 99.99% reimbursement rate for your PT, OT, or SLP Clinic head over to stratapt.com and book a demo with their team!

Litigation Strategies In Pathology RCM On this second installment of our pathology RCM series, we take a high-level look at a topic many practices avoid until it's too late—litigation as a strategic tool to protect and recover revenue. With decades of experience supporting pathology groups, David Smith, COO of MedReceivables Advisor, returns to guide us through the legal considerations that come into play when reimbursement efforts stall. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen

This episode explores the foundation of Infinx's cloud-based Revenue Cycle Agent Platform and its integration of adaptive, RCM-trained AI agents. Learn how these digital agents bring goal-oriented, context-aware intelligence to the revenue cycle, transforming automation into real-time decision-making support.

More management and insurance knowledge in my newsletter: https://www.odysseymgmt.com/newsletter What actually happens when an unexpected loss or injury shatters the routine of your practice? It's a question no one wants to ask—until it's too late. I would like to walk you through the uncertainty that can unfold in a dental practice when the unexpected happens to the doctor at the center of it all. My hope is that you are prepared - nobody told me that, remember? The sudden loss of a dentist—especially in a solo or small practice—is not just a tragedy. It's a disruption that ripples through patients, staff, finances, and even the long-term value of the business. What has to happen right away? Should the office close? How do you support a grieving team while still making decisions that keep the doors open? But death isn't the only event that can throw a practice into turmoil. I also discuss scenarios like disability, serious injury, or anything that keeps a dentist from returning to work. Each one brings its own emotional and operational fallout, and without a plan, the burden often falls squarely on the manager's shoulders—right when they're least prepared to carry it. And what if the unexpected - good or bad - happens on the other side of the desk? What if it's you—the manager—who needs to step away, transition into a new career, or start something of your own? We'll explore how to prepare for your own exit with intention and clarity, making sure the practice doesn't fall apart the moment you walk out the door. This is a raw and necessary look at what no one wants to talk about—until it's already happening. Because if no one else has told you what to do when it all goes sideways, I'm here to help and to make sure you're not caught in the dark. -------------   Medical Billing Made Easy! Dental Classroom Online: https://www.dentalclassroomonline.com/ Use ODYSSEY for a 10% courtesy ______________  *Is your AR out of control? Is your admin team burning out?

In this episode of What's Best For The Patient Is Best For Business, Jerry sits down with Dr. Dionne Middlebrooks, DPT and Founder of Reign Physical Therapy & Wellness, a mobile-based practice in Stockbridge, GA. Dr. Middlebrooks shares her inspiring journey from burnout in a traditional clinic setting to building a thriving business that prioritizes patient-centered care, flexibility, and community impact.Key Takeaways:- From Burnout to Empowerment: Dionne opens up about leaving a high-volume clinic where she saw 30+ patients a day, struggling to balance work and family life. Her decision to start a mobile practice allowed her to reclaim her time, provide better care, and be more present for her family—all while homeschooling her three children!- The Power of Time Blocking: Learn how Dionne manages her busy schedule as a mom, wife, and business owner by meticulously time-blocking her days—a strategy that ensures productivity and prevents overwhelm.- Mobile PT & Meeting Patients Where They Are: Dionne's mobile practice eliminates barriers for busy patients, offering personalized care in the comfort of their homes. She discusses why this model fosters deeper trust and compliance compared to traditional clinic settings.- Collaborative Care & Women's Health: Reign PT goes beyond physical therapy, partnering with nutritionists, mental health specialists, and other providers to address root causes of health issues—especially in underserved areas like women's health.- Redefining “Discharge”: Dionne challenges the notion of discharging patients, emphasizing lifelong relationships and “tune-ups” to maintain optimal health over time.- Advice for Clinicians & Entrepreneurs: Dionne shares hard-won lessons on growth, staying true to your mission, and the importance of saying “I don't know” to build trust and foster collaboration.Whether you're a healthcare provider, entrepreneur, or someone navigating work-life balance, this episode is packed with actionable insights on building a purpose-driven business that serves both patients and your personal well-being. If you'd like to learn more about Strata EMR & RCM and achieving a 99.99% reimbursement rate for your PT, OT, or SLP Clinic head over to stratapt.com and book a demo with their team!

In this episode of Leaders in Medical Billing, Chanie Gluck sits down with Angela McCoy, Vice President of Revenue Cycle Operations at AdvancedMD, to explore her inspiring career journey and the innovations transforming the RCM space.  Angela shares how she rose through the ranks at AdvancedMD, a leading Project Management (PM) and Electronic Health Records (EHR) platform, by embracing roles and responsibilities others hesitated to take. She discusses how AdvancedMD is leveraging bots, managing offshore vendor relationships, and investing in AI to improve operational efficiency to enhance the billing experience for clients. Angela shares AdvancedMD's philosophy behind building your own AI tools versus white-labeling existing technology.  Tune in to Angela's insights on RCM innovation, leadership development, and the future of AI in medical billing!  Sponsored by 4D Global, empowering medical billing companies through offshore staffing, automation, AI and technology.   

In this episode of “What's Best For The Patient Is Best For Business”, Jerry Durham sits down with John Delucchi, DPT, CEO & Co-founder of COACH!, to discuss how his innovative company is transforming musculoskeletal care by bridging the gap between rehab and long-term fitness.John shares insights into COACH!, an online platform connecting patients with expert-level coaches (PTs, strength coaches, chiropractors, and athletic trainers) to continue their recovery journey after formal rehab ends. He also dives into his collaboration with Brett Miller, MD, founder of the HURT! App, a musculoskeletal triage system that fast-tracks patients to the right care—saving time, money, and frustration.  Key Takeaways:- Breaking Down Silos: COACH! strengthens the continuum of care by integrating PT, fitness, and performance—ensuring patients don't fall through the cracks after discharge.  - The HURT! App: A free, nationwide triage tool connecting patients with 2,000+ orthopedic professionals to avoid unnecessary ER visits and delays in care.  - Virtual Coaching: COACH! provides scalable, on-demand programming for post-rehab patients (e.g., ACL recoveries, total knees) to bridge the gap to full activity.  - Collaboration > Competition: John emphasizes leveraging multidisciplinary expertise instead of PTs trying to "do it all"—highlighting the future of integrated healthcare.  - Access & Accountability: Both platforms prioritize “right person, right place, right time” care while holding providers to high standards through feedback loops.  Tune in to learn how these models are disrupting outdated systems—and why collaboration, not silos, is the key to better patient outcomes and business growth. If you'd like to learn more about Strata EMR & RCM and achieving a 99.99% reimbursement rate for your PT, OT, or SLP Clinic head over to stratapt.com and book a demo with their team!

More management and insurance knowledge in my newsletter: https://www.odysseymgmt.com/newsletter   Are you a dentist or manager in a seemingly endless struggle to stay profitable on PPO plans? You're definitely not alone. One of my first trusted resources in dentistry was Unlock the PPO's Sandy Hudson and Lisa Weber. Sandy joined me for a truly nerdy but very informative chat about networks and negotiations. We talked about the hidden challenges within shared network agreements and how she avoids “over-networking” and helps us understand opt-out procedures.  

In this insightful episode of What's Best For The Patient Is Best For Business, Jerry sits down with Dr. Mark Kargela, DPT—a seasoned physical therapist, educator, and thought leader in patient-centered care. Mark shares his transformative journey from a manual therapy-focused clinician to embracing a biopsychosocial approach that prioritizes the whole patient—not just their symptoms.Jerry and Mark dive deep into the critical connection between clinical expertise and front-desk operations, exploring how seamless communication and intentional processes can elevate patient outcomes while reducing provider burnout. They discuss the power of active listening, setting realistic expectations, and leveraging teamwork to create a frictionless patient experience.Key Takeaways:- The Shift from Fixing to Understanding – Mark reflects on his transition from a "fix-it" mindset to embracing pain science and the biopsychosocial model, emphasizing the importance of addressing patients' emotional, social, and environmental factors.- The Front Desk's Role in Patient Success – Discover why the front desk is the linchpin of a thriving practice—setting the tone, gathering crucial patient insights, and ensuring providers walk into each session prepared.- Listening Over Treating – Learn why spending more time on the subjective exam leads to better clinical outcomes than rushing into interventions.- Team-Based Care for Better Outcomes – How breaking down silos between clinicians and administrative staff fosters trust, reduces no-shows, and improves patient retention.- The Power of Sales in Healthcare – Why PTs should embrace ethical sales tactics to better communicate their value and align patient expectations from the first interaction.Tune in for a dynamic conversation filled with actionable insights on creating a clinic culture where what's best for the patient truly drives business success. If you'd like to learn more about Strata EMR & RCM and achieving a 99.99% reimbursement rate for your PT, OT, or SLP Clinic head over to stratapt.com and book a demo with their team!

AI is reshaping healthcare revenue cycle roles, not replacing them. Lavonne Hamby, Client Services Manager at Infinx, joins us to discuss AI's impact on job structures, workforce adaptation, and accountability—helping RCM professionals navigate change while staying in control.Brought to you by www.infinx.com

More management and insurance knowledge in my newsletter: https://www.odysseymgmt.com/newsletter   Outsourcing your dental billing can either clean up your RCM  or leave you picking up the pieces. Before you trust someone with your cash flow, make sure you know exactly what to ask and what to look for in a biller. In this episode, Julia Nevo shares hard-won lessons from working in the world of dentistry and dental billing. We cover what makes a great dental biller truly valuable, and why outsourcing without a solid vetting process can backfire. You'll learn how to filter for the right skills, systems, and mindset — especially when it comes to handling dental insurance. We dig into the most common billing mistakes dental offices make, what red flags to watch out for during outsourcing, and how to avoid billers who talk a big game but can't deliver. Julia also explains how a dental biller  can be your extra layer of protection against carrier and legal audits. Whether you're considering outsourcing or looking to upgrade your current billing setup, this conversation will help you protect your revenue, sharpen your processes, and grow a more sustainable dental business. ------------- Connect with Julia Website:  https://stellardentalsolutions.com/ -------------   Medical Billing Made Easy! Dental Classroom Online: https://www.dentalclassroomonline.com/ Use ODYSSEY for a 10% courtesy   ------------- I created Dental Revenue Network to foster collaboration and networking amongst RCM professionals. Billing company owners and billing professionals will have access to skill building sessions, current carrier news and insurance discussions beyond “what's the code?" Check it out - I hope you'll join! https://dentalrevenuenetwork.mn.co/ -------------   Synergy Dental Partners offers lower prices for your dental supplies and services https://www.odysseymgmt.com/synergy NTMT listeners receive a 2 Month Free Trial + a 3rd Month if you buy anything from any vendor during the trial period. Also, new Darby customers receive a $200 Darby statement credit with a purchase.  ------------- My insurance course Dental Insurance Design and Management is geared toward those who want to understand the how and why of insurance. As a loyal podcast listener, please use "NTMT" for a $75 courtesy toward your investment.  ------------- Visit odysseymgmt.com to check out my book, webinars and courses. ------------- Don't forget to check out my other podcast Chew on This - A Dental Podcast!  **If you like the show then I'd appreciate a good rating. Tell your friends. Even podcasters ask for referrals!** YouTube: https://youtube.com/@odysseymgmt   #DentalBilling #DentalInsurance #DentalClaims  

About Harpaul Sambhi:Harpaul Sambhi is the CEO and Co-Founder of Magical and a Limited Partner at Various VC funds. He previously worked as an Advisor at On Deck, an Entrepreneur In Residence at Bain Capital Ventures, and a former Product Manager at Microsoft. Harpaul attended the University of Waterloo.Things You'll Learn:AI is evolving from simple automation to Agentic AI, which can learn, adapt, and make decisions.Healthcare workers spend too much time on administrative tasks, but AI can automate these and improve patient care.RPA is becoming obsolete, while Agentic AI offers a more flexible and intelligent solution.AI in RCM can reduce denials, lower costs, and speed up reimbursements, improving financial performance.Successful AI implementation requires clear goals, collaboration, and adaptability.Resources:Connect with and follow Harpaul Sambhi on LinkedIn.Learn more about Magical on their LinkedIn and website.

Enhancing RCM Efficiency with AI Agents and Advanced Document Capture Solutions Join host Stuart Newsome for an Office Hours session as we explore how AI-powered document capture and AI agents are eliminating documentation bottlenecks, reducing manual data entry, and improving claim accuracy across healthcare specialties. Learn how AI is transforming RCM efficiency for radiology, labs, PT/OT, cardiology, and more! Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen

The Influence of AI Agents on Provider Success in RCM How is automation transforming provider success in RCM? Join Stephanie Solich, Regional VP of Enterprise Sales at Infinx, as she shares insights on reducing denials, optimizing labor, and improving financial predictability through AI-driven Agents. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen

More management and insurance knowledge in my newsletter: https://www.odysseymgmt.com/newsletter   Missing these insurance secrets could cost your dental practice - are you prepared?   From navigating insurance portals and password overload to the shift toward Electronic Funds Transfers (EFTs), the demands on dental teams are growing. Colleen Huff shares insights on handling leased networks, making informed choices about dental insurance, and avoiding the pitfalls that catch many offices off guard.   We also dive into Medicare Advantage Plans—how they're changing, why benefits might shrink, and what this means for your office. With Medicare benefits in flux, reviewing plans annually is essential to avoid surprises. If your practice isn't keeping up with Medicare updates, you could be facing unnecessary complications.   Don't let insurance confusion lead to costly mistakes. Learn how to manage these challenges with smart strategies, proper coding, and the right tools. Colleen also previews her upcoming training modules to help you take control of your dental insurance game. This is for you, insurance nerds! -------------   Connect with Colleen:   Facebook: Colleen Huff- Dental Insurance Coach Instagram: @dicoach22 LinkedIn: Colleen Huff Website: https://colleenhuff.com/   -------------   Medical Billing Made Easy! Dental Classroom Online: https://www.dentalclassroomonline.com/ Use ODYSSEY for a 10% courtesy   ------------- I created Dental Revenue Network to foster collaboration and networking amongst RCM professionals. Billing company owners and billing professionals will have access to skill building sessions, current carrier news and insurance discussions beyond “what's the code?" Check it out - I hope you'll join! https://dentalrevenuenetwork.mn.co/ ------------- Synergy Dental Partners offers lower prices for your dental supplies and services https://www.odysseymgmt.com/synergy NTMT listeners receive a 2 Month Free Trial + a 3rd Month if you buy anything from any vendor during the trial period. Also, new Darby customers receive a $200 Darby statement credit with a purchase.  ------------- My insurance course Dental Insurance Design and Management is geared toward those who want to understand the how and why of insurance. As a loyal podcast listener, please use "NTMT" for a $75 courtesy toward your investment.  ------------- Visit odysseymgmt.com to check out my book, webinars and courses. ------------- Don't forget to check out my other podcast Chew on This - A Dental Podcast!  **If you like the show then I'd appreciate a good rating. Tell your friends. Even podcasters ask for referrals!** YouTube: https://youtube.com/@odysseymgmt   #MedicareAdvantage #Dental #Dental Insurance  

Join Stuart Newsome as we explore how AI-powered document capture and AI agents are eliminating documentation bottlenecks, reducing manual data entry, and improving claim accuracy across healthcare specialties. Learn how AI is transforming RCM efficiency for radiology, labs, PT/OT, cardiology, and more!Brought to you by www.infinx.com

VK Eswarakrishnan, Director of Product Management, and Christina Harkins, Senior Revenue Cycle Manager, discuss how AI-driven revenue cycle management (RCM) technology enhances workflow automation, improves denial management, and optimizes AR recovery. Learn how intelligent automation and predictive analytics are transforming RCM operations for healthcare organizations.

"More management and insurance knowledge in my newsletter: https://www.odysseymgmt.com/newsletter  || "   Dental billing companies can spot embezzlement and cash flow issues faster than your in-house team!   Dental billing expert Michelle Repash shares how she uncovered employee theft by noticing deleted insurance checks - a discovery that led to jail time for a trusted, long-term staff member. With 35 years of dental experience, Repash explains why traditional in-house billing is becoming so difficult due to increasing insurance complexities and team burnout.   She reveals key red flags to watch for, including staff resistance to billing help and shared passwords among team members. Most importantly, she emphasizes the critical need to separate billing duties - the person following up on claims should never be the same person posting payments.   Integrity Dental Billing's founder also shares insider tips for practices not ready to outsource: work rejections immediately, run AR reports consistently, and follow up on claims over 40 days old. For practices ready to make the switch, she offers a $500 first-month discount for podcast listeners. Mention this podcast to receive a $500 courtesy toward your first month!  Connect with Michelle Website: Integrity Dental Billing Facebook: The Dental Billing Collective Linked In: Michelle (Integrity Dental Billing and Consulting LLC) Repash   -------------   Medical Billing Made Easy! Dental Classroom Online: https://www.dentalclassroomonline.com/ Use ODYSSEY for a 10% courtesy   ------------- I created Dental Revenue Network to foster collaboration and networking amongst RCM professionals. Billing company owners and billing professionals will have access to skill building sessions, current carrier news and insurance discussions beyond “what's the code?" Check it out - I hope you'll join! https://dentalrevenuenetwork.mn.co/ ------------- Synergy Dental Partners offers lower prices for your dental supplies and services https://www.odysseymgmt.com/synergy NTMT listeners receive a 2 Month Free Trial + a 3rd Month if you buy anything from any vendor during the trial period. Also, new Darby customers receive a $200 Darby statement credit with a purchase.  ------------- My insurance course Dental Insurance Design and Management is geared toward those who want to understand the how and why of insurance. As a loyal podcast listener, please use "NTMT" for a $75 courtesy toward your investment.  ------------- Visit odysseymgmt.com to check out my book, webinars and courses. ------------- Don't forget to check out my other podcast Chew on This - A Dental Podcast!  **If you like the show then I'd appreciate a good rating. Tell your friends. Even podcasters ask for referrals!** YouTube: https://youtube.com/@odysseymgmt   #DentalBilling #DentalInsurance #DentalClaims #NPINumbers #DentalPracticeManagement #DigitalBillingSolutions #InsuranceFraudDetection #OutsourcingDentalBilling #ARReportMonitoring #IntegrityDentalBilling #DentalEmbezzlement #ModernDentalBilling #BillingAuditTrail #DentalClaimManagement #PracticeEfficiency