The goal of this podcast is to assemble the greatest minds of the dental profession and to pass on their most valuable and succinct lessons, in order to help you to achieve your full potential in practice and in life. Let's face it. Dentistry can be a frustrating and isolating profession... but you don't have to be an island anymore. It's possible to become more profitable, less stressed and more fulfilled in your career and it's our mission is to help you get there. For a whole host of free practice building tips and resources, visit our website at TrueDentalSuccess.com
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Listeners of The Dentalpreneur Podcast w/ Dr. Mark Costes that love the show mention: dr mark,The Dentalpreneur Podcast with Dr. Mark Costes is an incredible resource for dental professionals and business owners alike. Dr. Costes brings a wealth of knowledge and expertise to the show, helping struggling dental entrepreneurs find their way to success. Each episode is packed with valuable information that can help listeners grow as individuals and composite human beings.
One of the best aspects of this podcast is the caliber of guests that Dr. Costes brings on. From Ryan Holiday to Rob O'Neill, he features a diverse range of guests who offer unique insights and perspectives. This keeps the podcast interesting for all demographics and ensures there is something for everyone to take away from each episode. Additionally, Dr. Costes' interviewing skills are exceptional, making each conversation engaging and thought-provoking.
Another standout feature of The Dentalpreneur Podcast is its relevance beyond the dental profession. While it provides valuable content for dentists looking to improve their practices, it also offers insights applicable to business owners in any industry. This broadens the appeal of the podcast and makes it accessible to a wider audience.
The only downside to this podcast may be that some episodes may not resonate with every listener. As with any podcast, personal preferences and interests vary, so not every topic or guest may be relevant or engaging for everyone. However, given the wide range of guests and topics covered, there is still plenty of valuable content to explore.
In conclusion, I highly recommend The Dentalpreneur Podcast with Dr. Mark Costes to anyone in the dental profession or business ownership realm. The podcast consistently delivers high-quality information and inspiration that can positively impact both personal and professional lives. Whether you're looking for practical advice, motivation, or new ideas to implement in your practice or business, this podcast has it all covered. Don't miss out on this valuable resource!
On today's episode, Dr. Mark Costes sits down with Brannon Moncrief, Principal and CEO of McLerran & Associates, for a deep dive into the current state of the DSO consolidation and private equity landscape. They explore how rising interest rates and a cooling capital market over the last 24 months have forced DSOs to become more disciplined and focused on operational excellence. Brannon shares insights into why joint venture models are gaining popularity, the challenges of recapitalizing DSOs with mixed deal structures, and what practice owners need to know about realistic valuation multiples in today's market. They also touch on political headwinds, upcoming IPOs, and how recent SEC rule changes could inject billions into private equity investments—including dental. Whether you're an emerging group looking to become a platform or a solo doc wondering what your practice is really worth, this episode provides the grounded perspective every dental entrepreneur needs. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://dentaltransitions.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast
On today's episode, Dr. Mark Costes interviews Dr. Allan Mohr, a seasoned dentist with over four decades of experience and a passion for mentoring the next generation. Dr. Mohr shares his journey from general dentistry to building a successful fee-for-service cosmetic and restorative practice, highlighting the pivotal role continuing education and mentorship played in his career. They discuss how to find your niche, market a high-end practice, overcome the challenges of student debt, and invest in yourself early and often. Dr. Mohr also talks about the fulfillment he finds in teaching residents, leaving a lasting legacy in the profession, and how to maintain longevity at the dental chair. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://www.smilecreations4u.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast
On today's episode, Dr. Mark Costes sits down with the multifaceted Jessica Woods—MPH, RDH, and Senior VP at BlueCheck Dental—for a lively and unexpected conversation straight from Thrive Live in Las Vegas. Jessica discusses her role in bringing Blue Check to the market, a protein-based diagnostic product that helps detect early demineralization and promotes minimally invasive dentistry. Beyond teeth, Jessica shares her passion for wine and cheese, detailing her journey from clinical hygiene to becoming a certified sommelier and cheese professional. They chat about the science behind terroir in cheese, building a catering company from scratch, and finding joy (and flavor) outside of dentistry. It's an energizing look at blending clinical excellence with creative expression. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://dentalhygienedirect.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast
On today's episode, Dr. Mark Costes welcomes Vladimir Vukicevic, a serial tech entrepreneur turned wellness founder and the CEO of Better & Better, a sustainable, fluoride-free toothpaste and oral care brand. Vlad shares his incredible backstory—from surviving childhood bone cancer in Eastern Europe to launching and selling multiple startups before founding Better & Better. He explains how his personal health journey sparked a passion for clean living and preventative wellness, and why toothpaste became his next big mission. The two dive deep into the fluoride vs. hydroxyapatite debate, the surprising risks of fluoride exposure, and why the dental industry is slow to evolve despite emerging science. Vlad also breaks down his company's unique, plastic-free oral care product line and how consumer awareness—fueled by cultural and political shifts—is driving the demand for safer, more conscious options. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://www.betterandbetter.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast
On today's episode, Dr. Mark Costes welcomes DSI Black Belt Coach and startup expert Dr. Chris Green for a high-energy conversation packed with real-world wisdom. Fresh off the Dental Success Summit, they reflect on the event's outstanding energy, powerful breakout sessions, and the rising interest in startup practices. Chris breaks down the core pillars of successful startups—planning, project execution, and practice building—while sharing actionable strategies to overcome decision fatigue and generate real patient momentum before opening day. From avoiding poor demographic choices to leveraging grassroots marketing (like stickers on dry cleaning bags and donuts at police stations), this episode is filled with tactical advice. They also preview an exciting upcoming live event in NYC for aspiring practice owners and share the importance of having a transparent, experienced guide through the startup journey. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://www.thepracticelaunchpad.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast
On today's episode, Dr. Mark Costes is joined by Dr. Ben Kacos for a powerful and tactical conversation on what it really takes to evolve from a standard general dentist to a Super GP. Dr. Kacos shares his personal journey of 700% growth by strategically adding advanced clinical procedures like surgical extractions, socket grafting, molar endo, and IV sedation. Together, they break down the path of clinical progression—starting with strong communication skills and moving into more complex treatments—and explain how expanding your skill set directly impacts production, patient loyalty, and practice growth. They also discuss the critical role of team training, realistic onboarding for new procedures like PRF and implants, and how you don't need to do it all yourself to create a Super GP practice. Whether you're just getting started or looking to take your practice to the next level, this episode is packed with insights to help you build a more comprehensive, profitable, and patient-focused operation. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast
On today's episode, Dr. Mark Costes welcomes Jane Levy, co-founder and CEO of Plan Forward, for a powerful conversation on how dental membership plans can help practices take control of their revenue and reduce dependence on underperforming insurance plans. Jane shares her unique path from Wall Street investor to dental tech entrepreneur, including her pivotal encounters at Henry Schein and Jarvis Analytics. She breaks down the structure and strategy behind successful membership plans, explains why they outperform traditional discount models, and offers insight into the potential for recurring revenue and increased treatment acceptance. From onboarding and team training to PMS integration and marketing strategies, Jane outlines how Plan Forward helps practices convert more uninsured patients while improving care access and boosting profitability. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://www.planforward.io https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast
On today's episode, Dr. Mark Costes sits down with his longtime friend and DSI Black Belt Coach, Dr. Taher Dhoon, for a deeply reflective and inspiring conversation on redefining legacy, creating balance, and building sustainable impact. From humble beginnings to scaling a $5M+ practice, Dr. Dhoon shares how his perspective has evolved over the years—from chasing traditional success metrics to prioritizing meaningful relationships, cultural roots, and purposeful living. The two discuss the origins and explosive growth of the Colorado Surgical Institute, their shared journey in launching global outreach through Smile Outreach International, and practical financial strategies like micro-harvesting to fund life experiences without sacrificing long-term goals. If you've ever felt the pull between professional ambition and personal fulfillment, this episode offers a roadmap to having both—and building a legacy far beyond the walls of your practice. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://www.coloradosurgicalinstitute.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast
On today's episode, Dr. Mark Costes welcomes Vishal Bhalla, founder and CEO of Wieldy.ai, an innovative AI platform transforming revenue cycle management in dental practices. Vishal shares how observing inefficiencies in his brother-in-law's orthodontic offices during the pandemic sparked the idea for Wieldy. With a background in AI and machine learning, he explains how Wieldy's suite of AI agents automates claims posting, denial management, EFT reconciliation, and is soon expanding into insurance verification. The conversation covers how AI is reducing manual labor, improving collections, and boosting operational efficiency across both private and DSO practices. Vishal also opens up about the startup journey, the importance of preserving human empathy in patient interactions, and the future of scalable, tech-driven dental practice management. Stick around for a personal story swap about climbing Mount Kilimanjaro—proof that both entrepreneurship and dentistry require stamina, strategy, and vision. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://wieldy.ai https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast
On today's episode, Dr. Mark Costes is joined by sales strategist and full-arch consultant Stacy Farley, who shares her inspiring journey from corporate sales to becoming a key driver behind one of the most successful single-location implant centers in the U.S. Stacy breaks down the often-overlooked steps of the full-arch patient journey, from lead generation and call center strategies to clinical handoffs and closing high-dollar cases with empathy and purpose. She explains how her sales approach, rooted in personal motivation and genuine care, helped scale her father's practice from $2.2M to $8M in under eight years. Packed with actionable insights on improving case acceptance, handling inbound and outbound leads, and training team members to present with confidence, this episode is a masterclass in dental sales psychology. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://fullarchsalesexperts.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast
On today's episode, Dr. Mark Costes sits down with Dr. Taher Dhoon to introduce an exciting new addition to the Colorado Surgical Institute (CSI) lineup: a hands-on, live-patient cosmetic dentistry course focused on 10 over 10 veneer cases. The two discuss how this program differs from traditional full arch or surgical training, with an emphasis on preserving dentition while delivering life-changing aesthetic outcomes. Dr. Dhoon explains the comprehensive approach to case selection, smile design, deprogramming, and lab communication. He also details how participants will prep, temporize, and later deliver their own patient's case over two weekends—mirroring the CSI philosophy of experiential, clinically immersive education. Whether you're experienced in cosmetics or new to aesthetic work, this course promises to level up your skill set, reduce complications, and drive high-value revenue into your practice. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://www.coloradosurgicalinstitute.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast
On today's episode, Dr. Mark Costes welcomes Dr. Mark Tholen, a former dentist turned renowned dental office architect, to unpack the art and science of designing a practice that maximizes productivity and minimizes stress. With decades of experience and thousands of projects under his belt, Dr. Tholen explains how to right-size your office for long-term growth, avoid common design pitfalls, and keep construction projects on time and on budget. He shares insights on ergonomics, workflow efficiency, and the critical role of complete plans in preventing costly change orders. Whether you're building from the ground up or renovating an existing space, this conversation is packed with practical advice to ensure your office becomes a powerful asset for your practice. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://mynewdentaloffice.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast
On today's episode, Dr. Mark Costes wraps up an incredible run of podcasting at Thrive Live with a conversation about one of dentistry's most transformative tools—3D printing. He sits down with Dr. Michael DeFee to talk about digital workflows, chairside design, and the future of restorative dentistry. As a founding partner of the MOD Institute and an expert in Exocad and additive manufacturing, Dr. DeFee shares his journey from virology PhD to tech-forward dental leader, and how his team is shaping education around everything from veneers to full-mouth rehabs. Plus, the two explore how 3D printing can revolutionize care delivery in mission settings around the world. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://www.themodinstitute.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast
On today's episode, Dr. Mark Costes is joined by Dr. Chris Green of The Practice Launchpad and Justin “JJ” Ditkofsky of WeCare to talk about all things dental startups—from the earliest planning stages to scaling for long-term success. The trio dives deep into the real-world challenges dentists face when launching a practice, including costly lease mistakes, undersized offices, decision fatigue, and lack of future scalability. JJ shares wild personal stories (including why he's podcasting from his backyard), real estate insights from Frisco, Texas to Tribeca, and what separates a smart startup from a money pit. Chris outlines his proven three-phase approach to launching and optimizing a startup, while Mark breaks down why thinking like a CEO from day one is critical. Plus, they announce a free live event in NYC on September 18, 2025, for dentists considering startups—complete with networking, lectures, and champagne. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://www.thepracticelaunchpad.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast
On today's episode, Gary Bird interviews Dr. Mark Costes to unpack the real-world complexities of scaling from one dental practice to ten. Mark shares hard-earned lessons from building and managing 26 practices, explaining why early success can mislead dentists into rapid expansion and how to avoid the common pitfalls. They explore why strong systems beat superstar staff, how to “red team” your practice to identify weaknesses, and why pressure-testing your operations is critical before adding new locations. Mark also dives into financial realities—like the limits of traditional bank lending and when to consider private equity—and makes a compelling case for focusing on same-store growth over ego-driven expansion. If you've ever wondered when to scale, how fast to move, or how to protect your cash flow while growing, this episode is full of strategic insights. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://thegarybird.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast
On today's episode, Eric Appelsies and Alexandra Kantor, hosts of the Just a Couple of Dentists podcast, sit down with Dr. Mark Costes to explore the philosophies that have fueled his success in dentistry and beyond. From spotting potential in others and connecting people for exponential growth to giving without expectation, Mark reveals the mindset that has shaped the Dental Success Institute and his legacy. He also shares the story behind Smile Outreach International, his foundation providing sustainable dental care to underserved communities, and how living with integrity and abundance has allowed him to grow intentionally without compromising quality. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://www.coupleofdentists.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast
On today's episode, Dr. Mark Costes is joined by Dr. Taher Dhoon for a Surgical Saturday deep dive into one of the most underrated clinical procedures in dentistry: frenectomies. As co-founder of the Colorado Surgical Institute, Dr. Dhoon outlines the powerful impact frenectomies can have on both pediatric and adult patients—improving airway, sleep, behavior, and overall development. He shares details about CSI's upcoming hands-on frenectomy course, including patient selection, surgical technique (CO2 and scalpel-based), and the referral relationships it can unlock with myofunctional therapists, pediatricians, and speech pathologists. This episode also explores how frenectomies can open the door to long-term care like ortho, expansion, and even full-arch treatment. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://www.coloradosurgicalinstitute.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast
On today's episode, Dr. Mark Costes welcomes back marketing expert and CEO of CMOShare, Ryan Gross, for an in-depth conversation about the transformative role of AI in dental marketing. They dive into how AI has evolved from novelty to necessity, with real-time applications improving everything from phone call conversions to website performance and patient scheduling. Ryan shares how his company leverages AI to create adaptive websites, analyze massive data sets, and deliver original content that ranks with Google's evolving algorithm. They also discuss the rise of AI-powered call bots and how they're revolutionizing after-hours and weekend patient acquisition. The conversation touches on fee-for-service vs. PPO marketing strategy, how to calculate true ROI, and what to look for when hiring a dental marketing agency in this new era. If you're a practice owner looking to future-proof your operations, this is a must-listen. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://www.mycmoshare.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast
On today's episode, Dr. Mark Costes sits down with Dr. Khamir Patel, practicing dentist and founder of SmartChair AI, to discuss how his innovative technology is transforming the way dental practices measure and optimize chair utilization. Dr. Patel shares how his firsthand experiences in private practice inspired the development of this data-driven platform, which uses AI and IoT sensors to track chair occupancy and production per hour with unprecedented accuracy. They discuss benchmarks for optimal chair utilization, how practices can use the data to boost efficiency and profitability, and the exciting future of AI integrations in dentistry. Dr. Patel also shares real-world examples of how SmartChair AI has already improved practice workflows and how practices can start leveraging this powerful tool. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://www.smartchair.ai https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast
On today's episode, we bring you part two of Dr. Mark Costes' live presentation from Nashville at a Shine event, where he uncovers the immense pressures dentists face in practice ownership. From the isolation of clinical work to skyrocketing student debt and decision fatigue, Mark explains why fewer dentists are choosing ownership and how this impacts the future of the profession. He breaks down the pros and cons of startups versus acquisitions, explores the growing influence of DSOs and private equity, and shares why building scalable practices is critical for long-term success. Mark also offers practical guidance for vendors and consultants to become invaluable partners to doctors navigating this complex landscape. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast
On today's episode, we share part one of Dr. Mark Costes' live presentation from Nashville at a Shine event. Mark sets the stage with a behind-the-scenes look at the realities of dental practice ownership—massive student debt, declining ownership rates, and staggering burnout statistics. He also shares financial benchmarks for dentists compared to physicians, insights into gender and generational trends in practice ownership, and why isolation is such a pervasive issue in the profession. Mark explains the challenges young dentists face as they start their careers and how vendors and partners can build meaningful, long-term relationships by truly understanding these pressures. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast
On today's episode, Dr. Mark Costes is joined by Brian Mills, founder of ROAM Commercial Real Estate, to discuss the critical role real estate plays in the success of dental practices. Brian shares insights from 25 years in the industry, covering everything from common lease mistakes and negotiation pitfalls to strategies for ensuring your first location is scalable and profitable. He also explains why tenant representation is essential, how landlords view dentists as long-term tenants, and how to avoid locking yourself into a space that limits growth. If you're planning a startup, moving to a new location, or renewing a lease, this episode is packed with actionable advice you can't afford to miss. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://www.roamcommercialrealty.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast
On today's episode, Dr. Mark Costes sits down with longtime friend and mentor Dr. Aaron Nicholas to reflect on their recent experience with the Dominican Dental Mission Project (DDMP). Now in its 43rd year, this unique and tightly-knit mission trip delivers full-scope dental care—including PEDO, restorative, surgery, and prosthodontics—to underserved communities across the Dominican Republic. Aaron, a 29-time veteran of the trip, shares the story of how he got involved, the logistical complexities of running mobile clinics, and the deep sense of fulfillment that keeps him—and others—coming back year after year. Mark also opens up about how this annual trip has become a cherished family tradition and a powerful remedy for burnout. If you've ever considered giving back through mission dentistry, this heartfelt conversation is packed with inspiration and practical insight. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast
On today's episode, Dr. Mark Costes catches up with Dr. Taher Dhoon, co-founder of the Colorado Surgical Institute (CSI), to talk about all things surgery, education, and giving back. They dive into CSI's explosive growth over 2025, including their largest-ever course with over 130 attendees, and highlight the wide variety of hands-on training opportunities CSI now offers—from single implants and wisdom teeth to full-arch, veneer, frenectomy, and IV sedation courses. Dr. Dhoon also shares exciting plans for a live-patient cosmetic course and the launch of CSI's first Brazil-based zygoma and pterygoid training. Plus, the duo discusses Arches Across America, a national initiative to provide free full-arch treatment to underserved patients, and the powerful impact of volunteering. Whether you're a surgical pro or new to complex cases, there's something for every clinician in this jam-packed update. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://www.coloradosurgicalinstitute.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast
On today's episode, Dr. Mark Costes is joined by Dental Success Network COO Ashlee Hirschfeld for a fast-paced and insightful conversation on trending questions from inside the DSN community. The duo dives into topics like employee motivation beyond financial incentives, how to handle red-flag patients before they become a problem, and why clearly defined dental benefits are essential for avoiding team drama. Mark and Ashlee also explore the evolution of lifestyle practices, hiring temp doctors, and the importance of financial literacy for team members. Plus, get the inside scoop on upcoming DSN webinars, live events, and the launch of Dr. Addison Killeen's latest book The Shift. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast
On today's episode, Dr. Mark Costes is joined by Dr. Chris Green of The Practice Launchpad and Justin “JJ” Ditkofsky of WeCare to talk about all things dental startups—from the earliest planning stages to scaling for long-term success. The trio dives deep into the real-world challenges dentists face when launching a practice, including costly lease mistakes, undersized offices, decision fatigue, and lack of future scalability. JJ shares wild personal stories (including why he's podcasting from his backyard), real estate insights from Frisco, Texas to Tribeca, and what separates a smart startup from a money pit. Chris outlines his proven three-phase approach to launching and optimizing a startup, while Mark breaks down why thinking like a CEO from day one is critical. Plus, they announce a free live event in NYC on September 18, 2025, for dentists considering startups—complete with networking, lectures, and champagne. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://www.thepracticelaunchpad.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast
On today's episode, Dr. Mark Costes is joined by Dr. Chris Green of The Practice Launchpad and Justin “JJ” Ditkofsky of WeCare to talk about all things dental startups—from the earliest planning stages to scaling for long-term success. The trio dives deep into the real-world challenges dentists face when launching a practice, including costly lease mistakes, undersized offices, decision fatigue, and lack of future scalability. JJ shares wild personal stories (including why he's podcasting from his backyard), real estate insights from Frisco, Texas to Tribeca, and what separates a smart startup from a money pit. Chris outlines his proven three-phase approach to launching and optimizing a startup, while Mark breaks down why thinking like a CEO from day one is critical. Plus, they announce a free live event in NYC on September 18, 2025, for dentists considering startups—complete with networking, lectures, and champagne. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://www.thepracticelaunchpad.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast
On today's episode, we continue with part two of Dr. Mark Costes' in-depth conversation with Kyle Francis of Professional Transition Strategies. Kyle breaks down why recapitalizations have become more difficult for DSOs, how deal overhang and shifting market conditions are impacting valuations, and why understanding the right equity structure is crucial for dentists. He also shares what makes a dental practice a “first-round draft pick” in the eyes of top DSOs, including the importance of EBITDA, geography, provider risk, and infrastructure. Kyle closes with key insights on how to time your transition and why it's essential to begin with the end in mind. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://professionaltransition.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast
On today's episode, Dr. Mark Costes welcomes back Kyle Francis, founder and CEO of Professional Transition Strategies, for part one of a powerful interview. Kyle shares his journey into the world of dental mergers and acquisitions, how he built a company focused solely on seller-side representation, and why time can be a deal's biggest enemy. He dives into the intricacies of practice valuations, the differences between individual-to-individual sales versus private equity-backed DSO sales, and the common misconceptions many owners have about liquidity and equity. Kyle also sheds light on how market competition has driven higher multiples and what makes some DSOs thrive while others fail. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://professionaltransition.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast
On today's episode, Dr. Mark Costes reconnects with longtime friend and dental sleep medicine expert Dr. Erin Elliott. Broadcasting from Thrive Live in Las Vegas, the two dive into a lively and powerful discussion about the lesser-known signs of sleep apnea, particularly in young, fit women. Dr. Elliott shares how anatomical and physiological factors—like a scalloped tongue or early morning wake-ups—often point to overlooked sleep disorders that dentists are uniquely positioned to detect. They also discuss the emotional impact of restoring quality sleep to patients and families, how dental professionals can start screening today, and why “mild” sleep apnea isn't mild at all. Plus, you'll hear about Erin's passion for pickleball, her love for clinical practice, and why she's not planning to slow down anytime soon. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://3d-dentists.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast
On today's episode, Dr. Mark Costes sits down at Thrive Live with Doug Fettig, CPA, MBA, and dental business advisor, for a deep and dynamic conversation on leadership, joy, and what it really means to run a successful dental practice. Doug brings energy and perspective to the challenges facing dentists today, from burnout and depression to poor delegation and leadership struggles. They discuss why so many dentists are trapped in the “Eeyore” mindset, how to break free by embracing abundant thinking, and why hiring the right office manager can transform your business and your life. Doug explains why outsourcing everything but leadership and clinical work is essential, and how to avoid confusing abdication with effective delegation. If you've ever felt stuck in your practice or unsure of how to lead, this is a conversation you don't want to miss. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://www.gradyhealth.org https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast
On today's episode, Dr. Mark Costes sits down with Dr. Bill Keith and Powervox co-founders Brian Wright and Paul Gregory to explore how AI is transforming patient communication in dental practices. They dive into the creation and impact of “Abby,” Powervox's AI receptionist designed to handle after-hours and overflow calls. Dr. Keith shares how Abby has already added tangible ROI by capturing new patient appointments that would have been missed otherwise. The team discusses the importance of direct PMS integration, Abby's ability to respond empathetically, and their plans to expand into chat and text-based communication. Whether you're curious about cutting overhead or enhancing patient experience, this conversation lays out the future of front office automation in dentistry. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://dental.powervox.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast
On today's episode, Dr. Mark Costes sits down with Dr. David Reznik, a pioneering force in public health dentistry and founder of the HIV Dental Alliance. Speaking from the Exhibitor Hall at Thrive Live in Las Vegas, Dr. Reznik shares his decades-long journey in treating HIV-positive patients, his role in establishing the Oral Health Center at Grady Health System, and the critical need for proper infection control in dental offices. He dives into topics from waterline safety protocols and hemoglobin A1C testing to post-exposure prophylaxis and advances in HIV treatment. With over 6,000 HIV patients in care and a leadership role in training the next generation of dentists through NYU Langone's AEGD program, Dr. Reznik brings both clinical expertise and heartfelt advocacy to a conversation every dentist should hear. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES linkedin.com/in/david-reznik-ab83522 https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast
On today's episode, Dr. Mark Costes welcomes back David Harris, CEO of Prosperident and one of dentistry's leading experts in embezzlement investigation. Ten years and over 2,300 episodes later, David returns to shed light on just how rampant financial crime is in dental practices—with nearly 70% of dentists becoming victims at some point in their careers. He explains the most common theft strategies, behavioral red flags of embezzlers, and why many doctors unintentionally sabotage investigations by mishandling evidence. David also shares how his team stealthily uncovers theft using forensic accounting and how Prosperident boasts a 90%+ success rate in criminal prosecutions. From shocking stories to actionable prevention tips, this episode is a must-listen for any dental professional wanting to safeguard their practice. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://www.prosperident.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast
On today's episode, Dr. Mark Costes is joined by Dave Monahan, CEO of Kleer, to discuss the major merger between Kleer and Membersy and the upcoming rebrand to Clerri. Dave breaks down why the consolidation happened, what it means for the future of dental membership plans, and how the new unified platform aims to eliminate barriers to care while helping practices grow profitably. With over 20,000 dentists now on the platform—including seven of the top ten DSOs—Kleer is positioned as the leader in care subscriptions. Dave also unpacks the psychological drivers behind patient loyalty, the measurable ROI of subscription models, and how AI will soon play a role in reactivating dormant patients and optimizing growth. This is a must-listen for anyone serious about increasing patient access and reducing dependence on PPOs. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://clerri.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast
On today's episode, Dr. Mark Costes sits down with Dr. Cristian Pavel—dentist, certified yoga instructor, and wellness advocate—live from Thrive Live in Las Vegas. Dr. Pavel shares his unique journey of integrating breathwork, yoga, and mental wellness into dentistry and how that evolved into biannual service retreats in the Dominican Republic. Listeners will hear the inspiring story of how a life-changing breathwork session sparked the creation of his mission-based retreats, his plans to develop a permanent dental wellness clinic abroad, and how cacao—yes, chocolate—has become part of his daily sacred ritual. You'll also get a peek into Dr. Pavel's morning routine, the evolution of his cacao-based wellness brand Sacred Mornings, and his vision for bringing holistic care to underserved communities through both service and stillness. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://dentalyogis.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast
On today's episode, Dr. Mark Costes welcomes the always engaging Dr. Paul “Nacho” Goodman for a wide-ranging conversation about upcoming events, practice ownership, and the realities of stepping out of the operatory. They dive into the origins and purpose of Super Dentist Boost Camp, discuss the value of live events for building relationships and opportunities, and highlight why balancing EBITDA with what Paul calls “SBITDA” (stress building inside toward dental annoyance) is essential for long-term success. The two share candid stories about the challenges and freedoms that come with being out of clinical practice while still owning multiple businesses, and why dental students and early-career dentists must prioritize networking and learning outside the classroom. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://www.penningtondentalcenter.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast
On today's episode, Dr. Mark Costes is joined by Brian Mills, founder of Rome Commercial Real Estate, for a no-fluff, boots-on-the-ground conversation about one of the most overlooked but mission-critical elements of dental startups and practice growth: real estate. With over 25 years in the dental industry, Brian has seen the good, the bad, and the financially disastrous when it comes to lease agreements, landlord negotiations, and practice capacity planning. They discuss the biggest mistakes dentists make when negotiating leases (or skipping representation altogether), how to future-proof your space for growth and resale, and the right questions to ask any real estate firm before hiring them. Brian also breaks down how his firm gets paid, why his loyalty lies with the doctor—not the landlord—and why building the right team of aligned professionals can make or break a startup. If you're thinking about a new lease, relocation, or buying your own building, this is required listening. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://www.roamcommercialrealty.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast
On today's episode, Dr. Mark Costes is joined live from Thrive Live in Las Vegas by Eric Pook, president of Cirrus Consulting Group, North America's leading dental office lease negotiation firm. Eric shares eye-opening insights into how dentists—despite being the most reliable tenants—are frequently overpaying for their leases due to lack of awareness, leverage, and negotiation expertise. They explore the most common pitfalls dentists face in lease agreements, including missed renewal deadlines, dangerous personal guarantees, inflated tenant improvement allowances, and how landlords quietly strip away leverage from unsuspecting practice owners. Eric offers a crash course in lease strategy for both startups and acquisitions, explaining why the best time to engage a lease expert is far earlier than most assume. Whether you're starting, growing, or exiting your practice, this conversation could save you hundreds of thousands. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://www.cirrusconsultinggroup.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast
On today's Part 2 episode, Gary Bird joins Mark in an in-depth conversation on how dental practices can unlock serious growth through smarter systems, strategic pricing, and AI integration. Gary shares powerful insights into the rise of AI receptionists, how they're changing the way practices manage phone calls, scheduling, and follow-ups—and why they're not quite ready to fully replace humans. He breaks down the real reasons practices miss out on ROI, including poor call handling, lack of follow-up, and scheduling gaps. You'll also learn why distinguishing between leads and qualified leads matters more than you think, and how block scheduling can make or break your growth. Plus, Gary dives into one of the most controversial topics in dental marketing: pricing. He explains why discounting can attract the wrong crowd and how strategic, data-driven pricing wins in competitive markets. If you're serious about scaling without sacrificing your margins, this episode is a must-listen. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://smcnational.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast
On today's episode, Gary Bird, founder of SMC, joins Dr. Mark Costes to unpack the real reasons most dental marketing fails—and why operations are often the true growth limiter. They discuss the dangers of focusing on “activities” like websites or SEO instead of real outcomes, and how busyness is often mistaken for productivity. Gary shares why 35% of calls in dental practices go unanswered during business hours and how that one stat alone crushes marketing ROI. The conversation dives deep into the link between lead gen and operational execution, including conversion rates, appointment availability, and the need for follow-up systems. Gary also explains why his agency focuses more on operational performance than flashy marketing tactics—and why that gives their clients a competitive advantage. If you're looking to double your new patient flow but your schedule is already full, this episode is a wake-up call you don't want to miss. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://smcnational.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast
On today's episode, Dr. Mark Costes sits down with Stephanie Botts, a seasoned dental hygienist turned ergonomics expert, to explore the physical toll dentistry takes on clinicians and how to prevent it. Stephanie shares how her own experience with chronic back pain inspired her to launch a business focused on helping dental professionals practice pain-free. From proper patient positioning and the dangers of “chicken winging,” to the benefits of micro-breaks, loop upgrades, and targeted strength training, this conversation is packed with practical strategies to protect your body and extend your clinical career. Whether you're seated, standing, or working in extreme mobile settings, Stephanie offers solutions you can implement immediately to feel better at the end of the day. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://www.polishedposture.net https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast
On today's episode, Dr. Mark Costes sits down with Wendy Briggs, RDH, powerhouse speaker, hygienist, and co-founder of The Team Training Institute. Broadcasting live from Thrive Live in Las Vegas, Wendy shares her expert insights on the current hygiene crisis affecting dental practices across the nation. She discusses the root causes of the growing divide between hygienists and practice owners, the impact of inflated wage expectations, and why many offices are mistakenly eliminating hygiene positions altogether. Wendy also explains her proven system for transforming underperforming hygiene departments by elevating care standards, boosting productivity, and shifting providers to practice at the top of their license. With a deep dive into preventive therapy, periodontal therapy, patient advocacy, and the true definition of assisted hygiene, this episode is a must-listen for any dental team looking to improve efficiency and patient care without sacrificing profitability. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://theteamtraininginstitute.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast
On today's episode, Dr. Mark Costes is joined by Darren Shaw, founder of Whitespark and one of the most trusted voices in local SEO. Darren breaks down exactly how dentists can dominate local search results—not just on Google, but also on emerging platforms like ChatGPT. He explains the three overlooked pillars of local SEO: optimizing your Google Business Profile, having a smart and consistent review strategy, and building citations that boost your online presence. Darren shares practical tips on everything from uploading weekly photos and selecting the right categories, to responding to reviews and leveraging “best of” lists for AI visibility. He also explains how dentists can hold marketing teams or agencies accountable using real, measurable metrics. Whether you're doing it yourself or outsourcing, this episode is packed with next-level strategies to attract more patients through smarter online visibility. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://whitespark.ca https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast
On today's episode, Dr. Mark Costes catches up with longtime friend and repeat guest JJ Ditkofsky, founder of WeCare, live from the Thrive Live event in Las Vegas. JJ dives deep into one of the most critical yet often misunderstood components of running a successful dental practice: real estate. From lease negotiations and expansions to practice startups and real estate purchases, JJ shares insights into how to avoid getting boxed into limiting contracts and make the smartest real estate decisions possible. They discuss the common pitfalls of signing inflexible leases, how to unlock hidden opportunities with current landlords, and why not all real estate is worth buying—despite the allure of ownership. Plus, the duo teases a high-impact event coming to New York City this fall for dentists interested in starting or expanding their practices the right way. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://www.drwecare.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast
On today's episode, Dr. Mark Costes sits down live from the Thrive Live exhibition hall in Las Vegas with Dr. John Meis, founder of The Team Training Institute and a true pioneer in dental group growth and leadership. He shares his journey from a rough start as a fourth-generation dentist to leading the expansion of over 120 dental practices. With a deep focus on operational clarity, team leadership, and retention over acquisition, Dr. Meis dives into the philosophies that power sustainable success in both single and multi-location dental practices. The conversation also explores the shifting landscape of hygiene, the rise of mid-level providers, and the practical uses of AI in radiology, phone systems, and beyond. This high-level discussion is a must for any dentist looking to grow with integrity, strategy, and heart. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://theteamtraininginstitute.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast
On today's episode, Dr. Mark Costes is joined by Dr. Kristin Yont, a Calgary-based dentist with a remarkable journey from clinical practice to becoming a leader in mind-body medicine. Kristin shares how her personal experience with emotional stress and burnout led her to explore yoga, mindfulness, and ultimately the SMART program—an eight-week stress management and resiliency training course developed by Harvard's Benson Henry Institute. Kristin opens up about how stress manifests physically, how to break the cycle of negative self-talk, and the importance of building emotional awareness and community within dentistry. From resilience to compassion fatigue, this conversation dives deep into the science and strategy behind sustainable well-being for dental professionals. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://mindbodyteacher.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast
On today's episode, Dr. Mark Costes sits down with Jonathan Moffat, founder of Aligned Advisors, live from the Thrive Live conference in Las Vegas. With a background in scaling dental practices and advising dentists across the country, Jonathan shares his approach to turning overwhelmed dental professionals into confident business owners with a clear financial plan. He breaks down the concept of a family office—traditionally reserved for ultra-high-net-worth individuals—and how he's made it accessible to dentists through a flat-fee model that includes 200 annual checkpoints, customized financial flowcharts, and a collaborative team of dental-specific experts. Whether you're looking to scale, sell, or simply get your financial life in order, this episode is packed with game-changing strategies for dentists at any stage of their journey. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://alignedadvisors.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast
On today's episode, Dr. Mark Costes catches up with the dynamic Dr. Kristine Adland live from Thrive Live in Las Vegas. A tech-savvy dentist known for pushing the limits of CAD/CAM dentistry, Kristine shares how she grew a three-chair startup into a 10-operatory powerhouse and built a team of diverse partners to align with her multi-passionate life. But it's not just about dentistry—Kristine is also building a boutique winery and wine cave in Napa Valley with fellow dentist Dr. Justin Moody, while simultaneously pursuing a law degree with a focus on contract law. From aesthetic same-day crowns to custom cabernet blends, Dr. Adland talks about what it takes to stand out in both competitive industries, the parallels between dentistry and winemaking, and her ultimate vision for creating unique CE and wine experiences in California wine country. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://www.aadlanddental.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast
In today's Part 2 episode, Morgan Hamon returns for Part 2 of his conversation with Dr. Mark Costes, diving headfirst into the intricate realities of selling a dental practice. From decoding EBITDA and enterprise value manipulation by private equity-backed DSOs to the critical role of quality of earnings reports and add-backs, Morgan unpacks what dentists need to know before entering any transaction. They explore the benefits and tax pitfalls of owning versus leasing commercial real estate, the real story behind cost segregation studies, and how depreciation recapture can sting if you're not prepared. Morgan also shares eye-opening advice on selling timing, managing post-sale windfalls, and the limited tax mitigation options available to W-2 dentists. Plus, they wrap up with some lighthearted stories and unforgettable insights from Morgan's days landing F-18s on aircraft carriers. EPISODE RESOURCES https://www.eisneramper.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast
In today's Part 1 episode, Dr. Mark Costes welcomes Morgan Hamon, a former Navy F-18 pilot turned CPA, who now dedicates his expertise to helping dental practice owners achieve financial clarity and profitability. Morgan shares his unique journey from landing on aircraft carriers to launching a specialized accounting firm with his father—one that eventually joined EisnerAmper. Morgan dives deep into the common financial blind spots of dentists, the vital importance of understanding profit margins, and how to identify whether revenue shortfalls or bloated expenses are holding a practice back. Plus, he explains why variable cost control and staff efficiency are critical, and how tax mitigation strategies like S-Corp elections and proper expense categorization can drive long-term success. EPISODE RESOURCES https://www.eisneramper.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast