The Dentalpreneur Podcast w/ Dr. Mark Costes

On today's episode, Dr. Mark Costes sits down with dental attorney Evan Sampson for a deep dive into the legal issues dentists face every day—often without realizing it. In Part 1, Evan shares his journey from litigator to dental-focused counsel and how his unique background helps him proactively guide practice owners through employment law, regulatory compliance, and contract issues. From the legal missteps that commonly trigger lawsuits to tips for setting up strong employment policies and handbooks, this conversation is packed with real-world insight to help dentists avoid costly mistakes. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://www.postschell.com/attorneys/evan-m-sampson https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, Dr. Mark Costes joins Dr. Mike Lundy for a crossover conversation from the Ownership Awakened: The Dental Journey podcast, focused on what comes next after deciding you're ready for practice ownership.  Together, they walk through the early-stage decisions every future owner faces, including startup versus acquisition, building the right advisory team, leadership development, and designing a practice that can grow and adapt over time. This episode offers a practical, behind-the-scenes look at the ownership journey as it unfolds in real time. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, recorded live at the October 2025 DSI Mastermind, Dr. Mark Costes unveils a powerful 21-day Four Futures Challenge designed to reset your mindset, strengthen relationships, improve physical health, and gain financial clarity. With practical habits like daily breathwork, love bombs, movement, and a Friday social media fast, this challenge is both achievable and transformative.  The episode also explores deeper conversations around associate accountability, team training, and the realities of leadership in dental practices. DSI Black Belt coaches share insights from their mastermind groups, highlighting common struggles like cancellations, associate retention, and the importance of setting clear expectations. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, Dr. Mark Costes welcomes Dr. Paul O'Malley, a pioneer in holistic and biomimetic dentistry with over 25 years of clinical and entrepreneurial experience. Dr. O'Malley shares his evolution from traditional full-mouth reconstructions to a minimally invasive, adhesive-based philosophy grounded in oral-systemic health. The two dive into root canal controversies, the science of mercury removal, and how dentists can reduce the need for endodontic treatment by preserving the pulp through proper restorative protocols.   Dr. O'Malley also discusses the founding of Great Oral Health, his natural oral care company focused on hydroxyapatite-based toothpaste, oral probiotics, and innovative products designed to support healing and remineralization. Packed with insights on patient communication, functional aesthetics, and true prevention, this conversation is a must-listen for forward-thinking dental professionals. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://www.greatoralhealth.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, Dr. Mark Costes sits down with Steven Patala and Roman Shtimerman of NadaPayments, the company leading the charge in compliant credit card surcharging for dental practices. They discuss how their solution is helping thousands of practices eliminate a top 10 line item on the P&L by shifting credit card fees back to patients—without damaging patient trust or experience.  Steven and Roman break down the difference between compliant surcharging and dual pricing, how to roll this out effectively in your practice, and why most patients are already used to this model. They also dive into software integration, compliance across state lines, and the powerful backend tools that make AR management and payment plans easier than ever. Plus, the conversation takes a fun detour into Formula 1, track days, and how their passion for racing fuels their precision and performance in business. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://www.nadapayments.com/dsi https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, Dr. Mark Costes is joined by Ryan Gross, founder and CEO of CMO Share, for an insightful conversation on the evolving landscape of dental marketing, operations, and how to thrive in uncertain economic times. They discuss the critical importance of aligning marketing strategies with operational capacity, how to maximize ROI by tracking the right metrics, and the power of Google Analytics over analog systems.   Ryan shares how his experience with Disney and data-driven thinking shaped CMO Share's unique approach to dental marketing. They dive into the different strategies for startups versus acquisitions, explore how AI is changing how practices must approach SEO and content, and why patient quality is more important than raw numbers. Plus, they discuss upcoming opportunities like the January 29th Practice Launchpad event in Scottsdale, Arizona—perfect for those planning a startup or acquisition in 2026. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://www.mycmoshare.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, Dr. Mark Costes is joined by Alexis Gallati, founder of Cerebral Tax Advisors and author of Advanced Tax Planning for Medical Professionals. Alexis brings a wealth of knowledge on proactive, high-level tax strategies tailored specifically for medical and dental professionals. The conversation covers everything from tax-saving tactics for W2 earners like short-term rentals and oil & gas investments, to advanced planning opportunities for business owners, including entity structuring, paying your children, and maximizing retirement contributions through backdoor and mega backdoor Roths.  Alexis also shares personal insights on being married to a neurosurgeon and how that inspired her mission to protect high-income professionals from bad financial advice. Whether you're looking to save more on taxes or make smarter long-term financial decisions, this episode is packed with practical gems. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://www.cerebraltaxadvisors.com/bigbill https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, Dr. Mark Costes is joined by DSI Black Belt coach and co-founder of The Practice Launchpad, Dr. Chris Green, for an in-depth conversation on startup success in today's challenging dental landscape. Chris shares his journey of building a ground-up dental practice from a shell, highlighting lessons learned around construction, IT, design, and avoiding costly rookie mistakes.  The duo also explores why the fundamentals of a successful startup haven't changed, despite the rise in costs and consolidation across the industry. They emphasize the importance of mentorship—not as a sales pitch, but as a strategic move to compress time and reduce the "ignorance tax" that comes with going it alone. Whether you're a new grad or a seasoned doc considering your first (or next) startup, this episode delivers actionable insights to stack the deck in your favor. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://www.thepracticelaunchpad.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, Dr. Mark Costes sits down with longtime friends and financial experts Brent Saunier and Chris Sands of Profi2020 to unpack some of the most overlooked yet critical financial decisions dentists face. From the often misunderstood process of switching CPA firms and the emotional roadblocks that come with onboarding, to the dangers of outgrowing your entity structure without knowing it, this episode is packed with practical advice and real client stories.   The trio dives into why clarity around your finances is essential for long-term success, how to vet a great CPA, and why early education for newer practice owners is now more accessible than ever. Whether you're a new owner or a seasoned practitioner, this conversation will help you assess your financial infrastructure and avoid common mistakes that cost dental entrepreneurs time and money. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://www.profi2020.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, Mark sits down with Dr. Brian Bhaskar, a newly minted oral and maxillofacial surgeon, third-generation dentist, and founder of Cindy, a digital referral management platform designed to modernize how dentists communicate. Dr. Bhaskar shares his journey from Division I basketball at Gonzaga to completing a six-year oral surgery residency at the University of Washington, and how firsthand frustrations with outdated referral systems inspired him to build a HIPAA-compliant, cloud-based solution for seamless collaboration between general dentists and specialists.  The conversation also explores life after residency, the realities of private practice, balancing entrepreneurship with clinical excellence, and why better communication leads to better patient experiences. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://sindireferrals.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, Mark sits down with Dr. Vishal Sharma, Director of Clinical Education and Operations at Spear Education, to explore the evolving landscape of dental education. Dr. Sharma shares his journey from building and scaling private practices to leading clinical education initiatives across DSOs, and now helping shape the next generation of learning at Spear.  The conversation dives deep into hybrid education models, the growing role of AI in diagnostics and training, challenges facing early career dentists, and why blending in-person mentorship with virtual and self-paced learning is the future of dentistry. They also discuss how technology, efficiency, and accountability are redefining both clinical excellence and career satisfaction for today's dentists. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://www.speareducation.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, Dr. Mark Costes sits down with longtime friend and marketing leader Joshua Scott for a wide-ranging conversation that blends entrepreneurship, leadership, and personal growth. Josh shares what it's really like to scale a company through a "building year," why infrastructure equity matters more than short-term profit, and how navigating overlapping growth curves can feel both challenging and energizing.  They dive into predictable success, avoiding shiny-object syndrome, balancing ambition with fulfillment, and the importance of surrounding yourself with the right people as you grow. This episode is packed with honest reflections on business, creativity, and knowing when enough is enough.  Be sure to check out the full episode from the Dentalpreneur Podcast!  EPISODE RESOURCES https://s8e8.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, Ryan Gross, founder of CMO Share, reveals how his background in experiential marketing—from zoos to Disney—perfectly translates into the world of dental marketing. He shares how understanding human behavior, data-driven decisions, and simple brand visibility tactics can significantly grow a practice. Ryan breaks down everything from choosing the right name and logo to leveraging brochures, shirts, and local partnerships for powerful brand repetition.  He explains why operational efficiency drives marketing ROI, how missed phone calls are costing you thousands, and why schedule availability matters more than ad spend. With insights on website optimization for AI, dental savings plans, implant marketing, and the importance of internal referrals, Ryan delivers a comprehensive guide for any practice ready to grow smart—not just loud. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, we bring you Dr. Mark Costes' second impactful presentation from the Music City SCALE 2025 event. In this talk, Dr. Costes blends tactical strategy with raw vulnerability as he opens up about achieving his lifelong financial goals—only to find himself exhausted, unfulfilled, and deeply unhappy. He shares the pivotal moment that led him to rethink success, prioritize fulfillment, and build a model for personal and professional transformation.  You'll learn about the six foundational areas that determine practice health, how to avoid burnout with smarter operatory planning, and why redundancy—not minimalism—is the true path to lifestyle freedom. Mark also dives into the power of patient exam counts, how poor leadership affects everything from culture to profitability, and why dentists must think more like NFL head coaches than all-star players. If you've ever wondered why hitting your numbers still doesn't feel like success, this episode is a must-listen. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, Dr. Mark Costes is joined by Bill Keith and Ben Kacos for an in-depth crash course on DSOs—what they are, how they've evolved, and why every dentist should understand their growing impact on the profession. This conversation dives into the history of dental consolidation, the rise of private equity in the industry, and what those infamous EBITDA multiples really mean for your practice valuation.  The trio compares doctor-to-doctor transitions with DSO sales, laying out the pros, cons, and critical factors like tax strategy, risk mitigation, and personal goals. With real-world insights, valuation math, and clear advice on navigating offers, this is the foundational DSO knowledge every growth-minded dentist needs. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, Dr. Mark Costes sits down with longtime friend and respected dental entrepreneur Tiger Safarov, founder of Zen One. Tiger shares his incredible immigrant journey—from arriving in the U.S. not knowing English to building a thriving dental construction company, and later pivoting to launch a tech platform revolutionizing dental supply management.  They dive into Tiger's inspiration for Zen One, the evolution of the platform from a scrappy startup to a streamlined, AI-powered solution, and his deep commitment to supporting private dental practices in an increasingly DSO-dominated industry. With a strong emphasis on integrity, innovation, and real cost savings, Tiger explains how Zen One empowers practices to take control of their variable expenses and boost profitability without compromising on quality. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://dsn.zenone.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, Dr. Mark Costes welcomes back DSI Black Belt coach and seasoned dental entrepreneur Dr. Summer Kassmel for a power-packed, tactical conversation on case acceptance. Summer walks us through her step-by-step strategy to improve treatment plan acceptance, starting with clearly defined pillars of care and a unified team approach. She emphasizes the importance of consistency, calibrating with hygienists, and tailoring communication to the patient's personality without overwhelming them.   From managing chief complaints to using analogies patients understand, she explains how to prioritize treatment effectively and guide patients toward long-term oral health. Summer also shares how game film—recording exams and treatment plan presentations—can transform team communication and case acceptance rates. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, we continue with part two of Dr. Mark Costes' compelling first presentation at the Music City SCALE 2025 event. In this segment, Dr. Costes delivers a deep dive into key challenges facing today's dental practice owners—employee retention, the nationwide hygiene shortage, and the harsh reality of PPOs. He shares actionable strategies to improve team culture, build loyalty through better leadership, and transform non-producers into practice contributors.   Drawing on Stoic philosophy, he urges owners to focus only on what they can control—systems, leadership, and culture—while tuning out the noise. You'll also hear powerful data on the current state of dentistry, including what's driving turnover, why hygienist supply is critically low, and how to make smarter, data-driven decisions about insurance plans. With rising student debt, longer careers, and stagnating practice profits, Dr. Costes makes a strong case for why mastering business fundamentals is no longer optional—it's essential. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, we bring you part one of Dr. Mark Costes' powerful presentation from the Music City SCALE 2025 event. With decades of experience as a multi-practice owner and founder of the Dental Success Institute, Dr. Costes shares why most dentists hit a wall when trying to "produce their way out" of business problems.  He explores the foundational importance of fixing broken infrastructure—like poor systems, leadership gaps, and toxic culture—before chasing growth through production or marketing. You'll also hear how his coaching organization has helped hundreds of practices increase profitability, reduce overhead, and give owners the freedom to make clinical work optional, not obligatory. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, Dr. Mark Costes welcomes Dan Van Eps, Senior Director at Henry Schein Dental Practice Transitions, for an in-depth look at the world of dental practice sales, valuations, and the often misunderstood role of brokers. With nearly three decades of experience in the dental space—including founding a dental IT company and helping scale Carr Healthcare Realty—Dan brings a rare, well-rounded perspective to what makes practices valuable and how dentists can successfully navigate a sale.  From breaking down DSO vs. doctor-to-doctor transactions, to why a $2 million practice isn't always worth what you think, this conversation covers everything from valuation strategy, broker fees, and the critical mistakes sellers make by going it alone. Mark and Dan also discuss trends in consolidation, why the startup market is heating up again, and the real meaning behind that elusive 1% dental loan default rate. This episode is packed with practical advice and insider insights for both buyers and sellers alike. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://dentalpracticetransitions.henryschein.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, Dr. Mark Costes is joined by Steve Steinbrunner of Provide, powered by Fifth Third Bank, for a deep dive into the current state of dental lending. Despite economic uncertainty and mixed signals from the broader market, Steve shares why Provide is seeing record-breaking activity in financing dental startups, acquisitions, ground-up builds, and real estate purchases. They discuss how interest rate trends are actually opening new doors for practice owners, what separates successful borrowers from risky ones, and why bringing in the right advisors is more critical than ever.  Steve also offers key insights for dentists looking to scale beyond a single location, and how to align yourself with a lender that supports long-term growth—not just one-time transactions. This is a must-listen for anyone planning to launch, expand, or optimize their dental practice in today's shifting landscape. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://www.getprovide.com/start/markcostes https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, it's time for another Ask Me Anything with Dr. Mark Costes. Mark tackles a range of listener-submitted questions—from navigating burnout and prioritizing systems, to selling your practice to a DSO and balancing clinical work with business ownership. He shares his honest take on creating a mission-driven culture through local outreach and global service, and how those efforts have shaped his personal fulfillment.  You'll also hear practical strategies for systemization using the Elite Practice Blueprint, tips for managing energy with structure (and coffee), and how to incorporate free dental days without leaving your office. It's a candid, insightful, and inspiring AMA episode that touches on both the personal and professional sides of dentistry. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, Dr. Mark Costes sits down with Dr. Kami Hoss—orthodontist, author, and founder of The Super Dentists and Supermouth—for an incredible conversation that blends clinical excellence with world-class innovation. Recorded in the new DSI studio, Dr. Hoss shares how he and his wife turned a single pediatric and ortho office in Chula Vista into a multi-location, 24% market-share powerhouse in San Diego, complete with superheroes, slides, movie theaters, and their own ice cream truck-driving villain. But that's just the beginning.  Dr. Hoss also details the creation of Supermouth, a revolutionary oral care company with over 200 products and nearly 300 patents. From toothbrushes shaped to match real tooth anatomy to vitamin-enhanced hydroxyapatite formulations, Supermouth aims to replace outdated, fluoride-obsessed products with science-backed, microbiome-friendly solutions. He breaks down the business model—designed to support dentists rather than compete with them—and shares how his passion for education, storytelling, and prevention is changing the way patients, especially kids, view oral health.   Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://supermouthpro.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, Dr. Mark Costes welcomes back tax and accounting experts Brent Sonnier and Chris Sands from ProFi 2020 and Phase 1 Financial to tackle some of dentistry's most advanced and impactful tax strategies. Whether you're preparing for a major liquidity event, trying to reduce your W-2 tax liability, or just looking to be more strategic with your investments, this episode is packed with high-level insights.   The trio covers bonus depreciation, the mechanics and timing of cost segregation, oil and gas investments, R&D tax credits, and the true pros and cons of short-term rentals. Mark also shares some personal experiences—both wins and hard lessons—from navigating these strategies in his own portfolio. This conversation is a must-listen for any dentist serious about long-term wealth building and minimizing tax exposure in a legal and strategic way.   Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://www.profi2020.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, Dr. Mark Costes welcomes Eric Payne, founder and CEO of Tekagogo, a groundbreaking platform that's redefining how dental practices access equipment service. With 21 years at Henry Schein and deep roots in the dental industry, Eric saw firsthand the challenges of service delays, limited tech availability, and logistical headaches. That led to the creation of Tekagogo—an on-demand, Uber-style solution connecting dental offices directly with service technicians, cutting out unnecessary wait times and inefficiencies.  The two dive into the evolving dental landscape, the growing shortage in skilled trades, and how practices can embrace technology to operate more efficiently. From controlling overhead to empowering reps to do more than take orders, this conversation is a powerful look at where dentistry is headed—and what's needed to keep up. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://ww.henryschein.ca https://www.truedentalsuccess.com Dental Success Network

On today's episode, Dr. Mark Costes is joined by Prashant Ohri, President of Henry Schein Canada and Americas, for a wide-ranging and insightful conversation. Prashant shares his professional journey—from the beverage industry to rising through the ranks at Henry Schein—and offers a behind-the-scenes look at the company's operations in Canada, Brazil, and beyond.  They dive into the differences between dental markets across North and South America, the evolving role of the GP, consolidation trends, and how Henry Schein's preventative service model and vertically integrated solutions are supporting practices in a rapidly changing landscape. This is a must-listen for anyone curious about global dentistry, leadership, and the future of patient-centered care. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://ww.henryschein.ca https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, Dr. Mark Costes is joined by Dr. Taher Dhoon and Dr. Dan Briskie of the Colorado Surgical Institute, along with special guest Kate Richards, for a deep dive into the strategies that drive high case acceptance for large treatment plans. They unpack the systems and philosophies that help doctors present complex, high-dollar procedures like full-arch cases, implants, and veneers with confidence and clarity.  From pre-consultation prep and lead grading to in-room communication, rapport-building, and tech that wows—this conversation is loaded with pearls. Whether you're a seasoned surgeon or just getting into larger cases, you'll walk away with actionable tips to increase case acceptance and elevate the patient experience.  Be sure to check out the full episode from the Dentalpreneur Podcast!  EPISODE RESOURCES https://www.coloradosurgicalinstitute.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, we wrap up the year with a heartfelt message from Prescott HQ focused on gratitude, reflection, and intentionality. Before diving into goals or metrics for the new year, we explore the power of recognizing what truly worked in 2025—no matter how small—and the importance of acknowledging progress without perfection. You'll be encouraged to assess what didn't work as well, not through shame, but through the lens of learning and growth. We also revisit the concept of the Four Futures, highlighting how high performers often stumble by neglecting balance, not from lack of effort. Finally, the message shifts toward setting standards over goals for 2026, offering a mindset that promotes clarity, consistency, and personal fulfillment. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, it's time for another Ask Me Anything with Dr. Mark Costes. Mark tackles a range of listener-submitted questions—from navigating burnout and prioritizing systems, to selling your practice to a DSO and balancing clinical work with business ownership. He shares his honest take on creating a mission-driven culture through local outreach and global service, and how those efforts have shaped his personal fulfillment.  You'll also hear practical strategies for systemization using the Elite Practice Blueprint, tips for managing energy with structure (and coffee), and how to incorporate free dental days without leaving your office. It's a candid, insightful, and inspiring AMA episode that touches on both the personal and professional sides of dentistry. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, we step into the breakout room at the 2025 Dental Success Summit with none other than Dr. Aaron Nicholas—DSI Black Belt coach, educator, and founder of Monday Morning Dentistry. In his signature style, Dr. Nicholas delivers a high-impact, practical talk centered around one big question: Who's responsible for the efficiency and profitability in your dental office? (Spoiler: it's everyone.)  Through real stories, laugh-out-loud moments, and deeply tactical advice, he shares systems, leadership principles, and clinical strategies to help you streamline your practice, improve case acceptance, and empower your team with clarity and accountability. From tracking chair time and building treatment protocols to leveraging team communication and creating $10K production days, this session is a masterclass in transforming chaos into efficiency—and turning it into serious results. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, we drop into the breakout room at the 2025 Dental Success Summit for a no-fluff, straight-talking session with financial strategist Jake Conway. Known for his motocross grit and deep financial insight, Jake unpacks the real financial stressors dentists are facing in today's market—and more importantly, how to take back control. He walks through the different financial avatars practices fall into, how mindset impacts business decisions, and why viewing your practice like an ATM instead of a performance engine can stall your growth.   You'll learn how to track key financial KPIs, optimize hygiene as a true profit center, and reframe the role of associates so they contribute meaningfully to your bottom line. With hard numbers, practical strategies, and a refreshing dose of real talk, this is a session every practice owner needs to hear. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, Dr. Mark Costes welcomes back Steijn Pelle, co-founder and CEO of Lassie, for a powerful discussion on how AI agents are transforming the way dental practices manage their administrative tasks. Steijn shares his fascinating journey from entrepreneurial beginnings in the Netherlands to leading innovative AI solutions in the U.S. healthcare space. The conversation covers how Lassie automates insurance payments, claim submissions, billing, and even appeals—boosting revenue while reducing human error and overhead.  They explore the ethical implications of AI's impact on jobs, the resurgence of skilled trades, and how AI agents are positioned to support not only dental teams but also patient communication in the near future. Steijn also shares insights into his new book, which blends personal development with Bushido, the samurai code of honor. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://www.lassie.ai/dsi https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, Dr. Mark Costes sits down with longtime friend and CPA Chris Sands to unpack one of the most overlooked expenses in dental practices—credit card processing fees. In this insightful interview, recorded in the brand-new DSI studio, Chris shares why he co-founded Crown Card Services after noticing rising, unregulated merchant fees across hundreds of dental clients in his accounting firm.  He breaks down exactly how merchant processors operate, why "price creep" is so common, and how practices can save tens or even hundreds of thousands annually with the right setup. Mark and Chris also explore PCI compliance junk fees, legally implementing surcharges, integration myths, and why poor merchant service can directly impact your revenue. If you're looking to improve margins, grow your practice value, or just understand the back-end of your collections a bit better, this episode is packed with actionable gems. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://crowncardservices.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, you'll hear Dr. Mark Costes in his first-ever recording from the brand-new DSI studio—joined by none other than Dr. Cody Boals, who shares his journey from small-town Illinois to co-owning a thriving 10-operatory dental practice in Colorado Springs. Dr. Boals opens up about launching Kissing Camels Family Dentistry with his wife Alexa, their approach to grassroots marketing, and how they scaled from seeing 40 new patients a month to over 150—all while maintaining a strong family-first philosophy.  Cody reflects on his early leadership missteps, how COVID and a NICU stay changed their practice vision, and the systems that helped them grow to nearly $5 million in collections. He also dives into his passion for endurance racing and what led him to complete the legendary Leadville 100 ultra-marathon just weeks after welcoming their second child. This episode is packed with insight on intentional scheduling, team culture, giving back to the community, and how to grow a practice without sacrificing your values. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

In today's episode, Dr. Mark Costes continues his keynote from the SPEA 2025 event by exposing the hidden realities of burnout, financial stress, and isolation in the dental profession—and what can be done to avoid them. With nearly 80% of dentists reporting burnout and 50% saying they wouldn't choose the profession again, Mark breaks down the root causes and explains how better business training, leadership skills, and community support can change the game. He shares eye-opening data comparing dentists and physicians, the real economics of practice ownership, and what it takes to build a truly profitable and fulfilling dental business.   You'll also hear two real-world case studies—one from a practice losing $34K/month despite producing millions, and one that earns over $35K/month from a lean, efficient operation. Plus, Mark answers student questions on burnout, preparing for ownership, and building good habits during school. If you're a dental student or new grad, this episode is packed with insights to help you avoid costly mistakes and build a thriving future in dentistry. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

In today's episode, we dive into Part 1 of Dr. Mark Costes' powerful keynote at the SPEA 2025 event, where he shares the unfiltered truth about the dental profession, what new dentists can expect, and why most practitioners struggle with burnout, finances, and fulfillment. Mark opens up about his journey from being rejected by 20 dental schools to owning 16 practices and founding multiple dental organizations. He talks about the life lessons learned through failure, why systemization and delegation are non-negotiable for success, and how running a practice without knowing your numbers is a recipe for disaster.   Mark also introduces the Four Futures framework—a transformational approach to balance mindset, meaning, muscle, and money—born from personal experience of reaching financial goals but feeling completely unfulfilled. Whether you're a student, associate, or owner, this keynote lays the foundation for building a career and life that's not just successful, but truly sustainable. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, we take you inside the breakout room at the 2025 Dental Success Summit for an advanced surgical session led by Dr. Taher Dhoon and Dr. Dan Briskie of the Colorado Surgical Institute. Focused on the concept of "never having a spinner again," this presentation is packed with clinical pearls and real-world strategies to help GPs achieve more predictable outcomes in implant and full arch dentistry.   Drs. Dhoon and Briskie share their protocols for bone assessment, tactile drilling techniques, ideal implant selection, and inventory management—all aimed at reducing complications and increasing profitability. From managing low-torque placements to understanding opportunity costs and improving post-op follow-up, this is a masterclass in surgical efficiency, confidence, and case success. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, you'll hear Dr. Mark Costes in conversation with Dr. Paul "Nacho" Goodman, recorded during a wide-ranging, high-energy catch-up between two of dentistry's most passionate educators and leaders. This episode dives deep into the "you can't train during the game" mindset and how it applies to dental practice culture, associate mentorship, and the constant pressure of clinical life.   Paul shares his reflections on speaking more, traveling less, and how his transition out of the operatory has shifted his perspective on leadership, parenting, and business. They also discuss the ongoing challenges facing new grads, including post-COVID experience gaps, GPR value, and why communication—not crown margins—often determines associate success. This is a funny, honest, and impactful listen packed with real talk for real-world dentists. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://www.dentalnachos.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, Dr. Mark Costes sits down with John Briggs, a CPA, author, and founder of a 280-person tax firm who is challenging the toxic hustle culture mindset. John shares how a personal wake-up call led him to rethink the way we define success, and how his innovative 3.3 Rule—three hours of focused work followed by a 30% recovery break—can transform your productivity and personal life.   They also dive deep into small business tax planning, audit survival tips, and the dangers of relying on unqualified social media tax advice. Plus, they break down real estate strategies, the power of having a personal board of advisors, and the long-term damage of dopamine addiction from always being "on." Whether you're in the grind or looking to reset your work-life rhythm, this episode is packed with tactical and philosophical gems. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://incitetax.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, Dr. Mark Costes welcomes back Dr. Brandon Chapek for a deeper dive into the mindset, discipline, and values that have shaped his journey from Division I football player to high-level dental surgeon. In this conversation, Brandon shares how his athletic background influenced his time management, work ethic, and leadership style—and how those lessons now serve his growing dental practice and young family.   They also discuss clinical pearls for general dentists getting into wisdom tooth surgery, post-op complications, case selection strategies, and the benefits of IV sedation. Brandon opens up about his reasons for not pursuing a surgical specialty and how his surgical fellowship prepared him to scale his practice profitably and sustainably. This one's all about growth, grit, and intentional living. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES Brandonchapek@gmail.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, Part 2 of this two-part Golden Rhino special, we highlight the incredible turnaround of Dr. Monica Urda. What started as a promising practice with a hidden undercurrent of burnout, toxic culture, and financial strain evolved into a $4.5M powerhouse in the heart of Chicago.   Hear how Monica went from working seven days a week to earning over $1.3M in take-home income – all while reducing clinical days, expanding to 13 operatories, and transforming into a confident, culture-first leader and Black Belt Coach. This episode is packed with insight into building sustainable growth, developing systems, and leading with purpose. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

In today's episode, Part 1 of this special two-part series, we dive into the powerful history of the Golden Rhino award – an honor given to dental entrepreneurs who have achieved extraordinary practice transformations through the Dental Success Institute.   Dr. Mark Costes shares the journeys of past recipients like Dr. Ben Kacos, Dr. Summer Kassmel, Dr. Matt Slivka, and Dr. Reza, detailing their incredible growth, leadership evolution, and operational overhauls. You'll also get a behind-the-scenes look at what it takes to become a Black Belt Coach and how the Mastermind community supports high-level performance and accountability. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, Dr. Mark Costes is joined by his good friend and fellow Black Belt Coach, Dr. Taher Dhoon—co-founder of the Colorado Surgical Institute and owner of an 18-operatory dental practice—for a deep dive into implant complications. They kick things off with a candid conversation on time management, shiny object syndrome, and how to balance business success with family life and fulfillment. Dr. Dhoon shares the systems he uses to juggle clinical days, content creation, and high-level strategy, including his cleverly titled "Get Your Sh*t Done" days.   From there, they dive into the nitty-gritty of implant surgery complications—from the importance of case selection and managing patient expectations, to specific pre-op protocols like vitamin D, antibiotic regimens, and why SSRIs and bisphosphonates need extra attention. Dr. Dhoon also outlines his intraoperative strategies for preventing failures, such as the 50/50 drilling technique and why 45 Ncm of torque should be your new standard. The episode wraps with a practical post-op game plan for soft tissue management, follow-up protocols, and how to handle setbacks with confidence and composure. This conversation is a masterclass in surgical systems thinking, built from years of real-world experience. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES Dr. Taher Dhoon – (858) 692-3533‬ Chris Richards – (970) 420-6148‬ https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, Dr. Mark Costes reconnects with longtime friend and Dental Success Institute Black Belt coach Dr. Aaron Nicholas for an open, no-agenda conversation covering everything from mission trips and scuba diving in Fiji to launching new hands-on CE programs in Alabama. Aaron shares how recent legislative changes in Florida forced a pivot for his popular extraction and root canal courses—and how a stroke of good fortune led him to partner with a free clinic in Huntsville.   They also dive into the power of purposeful travel, the simplicity of surf-town life, and the challenges of balancing growth with authenticity in rapidly changing communities like Sayulita and San Pancho. Toward the end of the episode, Mark and Aaron tease an upcoming discussion around patient communication and case acceptance—highlighting the blind spots that can kill productivity and trust. It's a casual, insightful episode packed with takeaways for any dentist looking to sharpen their skills and find more meaning in the profession. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://www.mondaymorningdentistry.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, we welcome powerhouse dental duo Dr. Kelly and Dr. Steve Dove, DSI Black Belt Coaches and entrepreneurs who've scaled their practices from $300K to over $7 million in revenue. The Doves share the raw, behind-the-scenes story of how they built and sold multiple practices, navigated gritty remodels, and turned overlooked "dirt" practices into high-value diamonds.   With a mix of strategic acquisitions, bold startups, and creative negotiations, they reveal how leveraging relationships, analyzing financials, and staying people-focused can drive massive growth. This episode is packed with practical steps and inspiration for dental entrepreneurs at any stage—especially those ready to grow smarter, not just bigger. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, Dr. Mark Costes launches the first-ever DSN "Ask Me Anything" session, where he answers top community-submitted questions about leadership, fitness, business growth, AI tools, personal development, and more. From how he stays consistent with workouts through 60+ cities of travel per year to his daily prioritization system using the Four Futures framework, Dr. Mark gives an honest and tactical look into how he stays energized, focused, and balanced.  He also shares the AI platforms his team uses to streamline operations, his go-to podcasts and mentors, how to retain top talent beyond just pay, and what he'd tell his younger self after buying his first dental practice. Whether you're looking to scale your business, sharpen your leadership, or simply stay grounded while doing it all, this AMA is packed with practical insights from one of dentistry's most respected voices. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, Dr. Mark Costes welcomes Dr. William Balanoff, a prosthodontist, educator, entrepreneur, and CEO of Smile Perfected. Dr. Balanoff shares his unique journey into dentistry, from being accepted into Northwestern at 19 to becoming an academic, business owner, and advocate for general dentists nationwide. He dives into the evolution of prosthodontics training, how surgical and restorative worlds are merging, and why general dentists are more capable than ever of delivering complex care with the right support.   Dr. Balanoff also explains his role at Renew, a tech-enabled implant company offering access to full-arch solutions without forcing a one-size-fits-all model. He discusses how their software empowers GPs with clinical guidance and team-based workflows while keeping ownership and autonomy intact. Finally, he unpacks the origin of Smile Perfected, a whitening system created out of frustration with overpriced and clunky alternatives, and how it's now used in thousands of offices across the U.S. This is an inspiring episode full of practical wisdom and stories from a dentist who has spent his career helping others grow. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://smileperfected.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, Dr. Mark Costes sits down with Troy Eckard, a 40-year oil and gas industry veteran and the driving force behind Eckard Enterprises. With over $1.3 billion in assets and $210 million distributed to investors, Troy breaks down the current landscape of oil and gas investing—highlighting how the space has shifted from wild speculation to a more data-driven, transparent model.   They tackle everything from the political and economic chaos in the U.S. to the mechanics of working interest vs. mineral rights, and why high-income earners—like dentists—are uniquely positioned to benefit from oil and gas investments. Troy also unpacks the powerful tax advantages, long-term cash flow potential, and how to avoid common pitfalls in the industry. This is an unfiltered, honest look at what's real—and what's risky—in alternative investing. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://eckardenterprises.com/dentalpreneur https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, Dr. Mark Costes is joined by Dr. Dan Briskie and Dave Roehr from Proceed Finance for a powerful webinar originally featured inside DSN. The trio tackles the all-too-common September slump—when production and collections often dip across dental practices.   They share proactive strategies for reactivating patients, encouraging same-day treatment, maximizing team downtime, and using financial tools to help patients move forward with care. If you're looking to keep momentum strong and finish the year with a bang, this conversation is packed with practical takeaways. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://www.stridedentalgroup.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, Dr. Mark Costes sits down with Daniel Jimenez, co-founder and CEO of Stride Dental Group and founder of Feestream. After a high-level career in engineering and leadership at Amazon, Daniel took an unexpected leap into the world of dentistry—driven by a passion for operational excellence, data, and innovation. He shares what translated well from corporate life (think: metrics, accountability, systems), what absolutely didn't, and why building and scaling in dentistry requires a whole different playbook.  Daniel opens up about the cultural and communication challenges of introducing change in a clinical environment, and how Stride is navigating growth while staying grounded in patient care and team culture. He also discusses his SaaS platform, Feestream, a simple but powerful tool that automates the painful process of updating insurance fee schedules in practice management software. If you're curious about scaling, leadership, or simplifying operations, you'll find tons of insight in this honest and forward-thinking conversation. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://www.stridedentalgroup.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

In today's episode, we continue with Part 2 of Alastair Macdonald's transformative keynote from the 2025 Dental Success Summit. In this powerful conclusion, Alastair goes deeper into what it means to be a high-agency, sovereign individual in a world that demands adaptability. He shares intense real-world experiences—from war zones in Africa to navigating financial crises—and translates them into timeless lessons for dentists and entrepreneurs.   Alastair challenges us to abandon the illusion of certainty, fight the "single payment fallacy," and redefine success as the ability to solve increasingly complex problems. With storytelling, grit, and wisdom, he empowers listeners to choose a life pulled by personal legend rather than pushed by borrowed desires. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast