The Dentalpreneur Podcast w/ Dr. Mark Costes

On today's episode, Dr. Mark Costes is joined by Prashant Ohri, President of Henry Schein Canada and Americas, for a wide-ranging and insightful conversation. Prashant shares his professional journey—from the beverage industry to rising through the ranks at Henry Schein—and offers a behind-the-scenes look at the company's operations in Canada, Brazil, and beyond.  They dive into the differences between dental markets across North and South America, the evolving role of the GP, consolidation trends, and how Henry Schein's preventative service model and vertically integrated solutions are supporting practices in a rapidly changing landscape. This is a must-listen for anyone curious about global dentistry, leadership, and the future of patient-centered care. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://ww.henryschein.ca https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, Dr. Mark Costes is joined by Dr. Taher Dhoon and Dr. Dan Briskie of the Colorado Surgical Institute, along with special guest Kate Richards, for a deep dive into the strategies that drive high case acceptance for large treatment plans. They unpack the systems and philosophies that help doctors present complex, high-dollar procedures like full-arch cases, implants, and veneers with confidence and clarity.  From pre-consultation prep and lead grading to in-room communication, rapport-building, and tech that wows—this conversation is loaded with pearls. Whether you're a seasoned surgeon or just getting into larger cases, you'll walk away with actionable tips to increase case acceptance and elevate the patient experience.  Be sure to check out the full episode from the Dentalpreneur Podcast!  EPISODE RESOURCES https://www.coloradosurgicalinstitute.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, we wrap up the year with a heartfelt message from Prescott HQ focused on gratitude, reflection, and intentionality. Before diving into goals or metrics for the new year, we explore the power of recognizing what truly worked in 2025—no matter how small—and the importance of acknowledging progress without perfection. You'll be encouraged to assess what didn't work as well, not through shame, but through the lens of learning and growth. We also revisit the concept of the Four Futures, highlighting how high performers often stumble by neglecting balance, not from lack of effort. Finally, the message shifts toward setting standards over goals for 2026, offering a mindset that promotes clarity, consistency, and personal fulfillment. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, it's time for another Ask Me Anything with Dr. Mark Costes. Mark tackles a range of listener-submitted questions—from navigating burnout and prioritizing systems, to selling your practice to a DSO and balancing clinical work with business ownership. He shares his honest take on creating a mission-driven culture through local outreach and global service, and how those efforts have shaped his personal fulfillment.  You'll also hear practical strategies for systemization using the Elite Practice Blueprint, tips for managing energy with structure (and coffee), and how to incorporate free dental days without leaving your office. It's a candid, insightful, and inspiring AMA episode that touches on both the personal and professional sides of dentistry. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, we step into the breakout room at the 2025 Dental Success Summit with none other than Dr. Aaron Nicholas—DSI Black Belt coach, educator, and founder of Monday Morning Dentistry. In his signature style, Dr. Nicholas delivers a high-impact, practical talk centered around one big question: Who's responsible for the efficiency and profitability in your dental office? (Spoiler: it's everyone.)  Through real stories, laugh-out-loud moments, and deeply tactical advice, he shares systems, leadership principles, and clinical strategies to help you streamline your practice, improve case acceptance, and empower your team with clarity and accountability. From tracking chair time and building treatment protocols to leveraging team communication and creating $10K production days, this session is a masterclass in transforming chaos into efficiency—and turning it into serious results. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, we drop into the breakout room at the 2025 Dental Success Summit for a no-fluff, straight-talking session with financial strategist Jake Conway. Known for his motocross grit and deep financial insight, Jake unpacks the real financial stressors dentists are facing in today's market—and more importantly, how to take back control. He walks through the different financial avatars practices fall into, how mindset impacts business decisions, and why viewing your practice like an ATM instead of a performance engine can stall your growth.   You'll learn how to track key financial KPIs, optimize hygiene as a true profit center, and reframe the role of associates so they contribute meaningfully to your bottom line. With hard numbers, practical strategies, and a refreshing dose of real talk, this is a session every practice owner needs to hear. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, Dr. Mark Costes welcomes back Steijn Pelle, co-founder and CEO of Lassie, for a powerful discussion on how AI agents are transforming the way dental practices manage their administrative tasks. Steijn shares his fascinating journey from entrepreneurial beginnings in the Netherlands to leading innovative AI solutions in the U.S. healthcare space. The conversation covers how Lassie automates insurance payments, claim submissions, billing, and even appeals—boosting revenue while reducing human error and overhead.  They explore the ethical implications of AI's impact on jobs, the resurgence of skilled trades, and how AI agents are positioned to support not only dental teams but also patient communication in the near future. Steijn also shares insights into his new book, which blends personal development with Bushido, the samurai code of honor. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://www.lassie.ai/dsi https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, Dr. Mark Costes sits down with longtime friend and CPA Chris Sands to unpack one of the most overlooked expenses in dental practices—credit card processing fees. In this insightful interview, recorded in the brand-new DSI studio, Chris shares why he co-founded Crown Card Services after noticing rising, unregulated merchant fees across hundreds of dental clients in his accounting firm.  He breaks down exactly how merchant processors operate, why "price creep" is so common, and how practices can save tens or even hundreds of thousands annually with the right setup. Mark and Chris also explore PCI compliance junk fees, legally implementing surcharges, integration myths, and why poor merchant service can directly impact your revenue. If you're looking to improve margins, grow your practice value, or just understand the back-end of your collections a bit better, this episode is packed with actionable gems. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://crowncardservices.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, you'll hear Dr. Mark Costes in his first-ever recording from the brand-new DSI studio—joined by none other than Dr. Cody Boals, who shares his journey from small-town Illinois to co-owning a thriving 10-operatory dental practice in Colorado Springs. Dr. Boals opens up about launching Kissing Camels Family Dentistry with his wife Alexa, their approach to grassroots marketing, and how they scaled from seeing 40 new patients a month to over 150—all while maintaining a strong family-first philosophy.  Cody reflects on his early leadership missteps, how COVID and a NICU stay changed their practice vision, and the systems that helped them grow to nearly $5 million in collections. He also dives into his passion for endurance racing and what led him to complete the legendary Leadville 100 ultra-marathon just weeks after welcoming their second child. This episode is packed with insight on intentional scheduling, team culture, giving back to the community, and how to grow a practice without sacrificing your values. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

In today's episode, Dr. Mark Costes continues his keynote from the SPEA 2025 event by exposing the hidden realities of burnout, financial stress, and isolation in the dental profession—and what can be done to avoid them. With nearly 80% of dentists reporting burnout and 50% saying they wouldn't choose the profession again, Mark breaks down the root causes and explains how better business training, leadership skills, and community support can change the game. He shares eye-opening data comparing dentists and physicians, the real economics of practice ownership, and what it takes to build a truly profitable and fulfilling dental business.   You'll also hear two real-world case studies—one from a practice losing $34K/month despite producing millions, and one that earns over $35K/month from a lean, efficient operation. Plus, Mark answers student questions on burnout, preparing for ownership, and building good habits during school. If you're a dental student or new grad, this episode is packed with insights to help you avoid costly mistakes and build a thriving future in dentistry. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

In today's episode, we dive into Part 1 of Dr. Mark Costes' powerful keynote at the SPEA 2025 event, where he shares the unfiltered truth about the dental profession, what new dentists can expect, and why most practitioners struggle with burnout, finances, and fulfillment. Mark opens up about his journey from being rejected by 20 dental schools to owning 16 practices and founding multiple dental organizations. He talks about the life lessons learned through failure, why systemization and delegation are non-negotiable for success, and how running a practice without knowing your numbers is a recipe for disaster.   Mark also introduces the Four Futures framework—a transformational approach to balance mindset, meaning, muscle, and money—born from personal experience of reaching financial goals but feeling completely unfulfilled. Whether you're a student, associate, or owner, this keynote lays the foundation for building a career and life that's not just successful, but truly sustainable. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, we take you inside the breakout room at the 2025 Dental Success Summit for an advanced surgical session led by Dr. Taher Dhoon and Dr. Dan Briskie of the Colorado Surgical Institute. Focused on the concept of "never having a spinner again," this presentation is packed with clinical pearls and real-world strategies to help GPs achieve more predictable outcomes in implant and full arch dentistry.   Drs. Dhoon and Briskie share their protocols for bone assessment, tactile drilling techniques, ideal implant selection, and inventory management—all aimed at reducing complications and increasing profitability. From managing low-torque placements to understanding opportunity costs and improving post-op follow-up, this is a masterclass in surgical efficiency, confidence, and case success. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, you'll hear Dr. Mark Costes in conversation with Dr. Paul "Nacho" Goodman, recorded during a wide-ranging, high-energy catch-up between two of dentistry's most passionate educators and leaders. This episode dives deep into the "you can't train during the game" mindset and how it applies to dental practice culture, associate mentorship, and the constant pressure of clinical life.   Paul shares his reflections on speaking more, traveling less, and how his transition out of the operatory has shifted his perspective on leadership, parenting, and business. They also discuss the ongoing challenges facing new grads, including post-COVID experience gaps, GPR value, and why communication—not crown margins—often determines associate success. This is a funny, honest, and impactful listen packed with real talk for real-world dentists. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://www.dentalnachos.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, Dr. Mark Costes sits down with John Briggs, a CPA, author, and founder of a 280-person tax firm who is challenging the toxic hustle culture mindset. John shares how a personal wake-up call led him to rethink the way we define success, and how his innovative 3.3 Rule—three hours of focused work followed by a 30% recovery break—can transform your productivity and personal life.   They also dive deep into small business tax planning, audit survival tips, and the dangers of relying on unqualified social media tax advice. Plus, they break down real estate strategies, the power of having a personal board of advisors, and the long-term damage of dopamine addiction from always being "on." Whether you're in the grind or looking to reset your work-life rhythm, this episode is packed with tactical and philosophical gems. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://incitetax.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, Dr. Mark Costes welcomes back Dr. Brandon Chapek for a deeper dive into the mindset, discipline, and values that have shaped his journey from Division I football player to high-level dental surgeon. In this conversation, Brandon shares how his athletic background influenced his time management, work ethic, and leadership style—and how those lessons now serve his growing dental practice and young family.   They also discuss clinical pearls for general dentists getting into wisdom tooth surgery, post-op complications, case selection strategies, and the benefits of IV sedation. Brandon opens up about his reasons for not pursuing a surgical specialty and how his surgical fellowship prepared him to scale his practice profitably and sustainably. This one's all about growth, grit, and intentional living. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES Brandonchapek@gmail.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, Part 2 of this two-part Golden Rhino special, we highlight the incredible turnaround of Dr. Monica Urda. What started as a promising practice with a hidden undercurrent of burnout, toxic culture, and financial strain evolved into a $4.5M powerhouse in the heart of Chicago.   Hear how Monica went from working seven days a week to earning over $1.3M in take-home income – all while reducing clinical days, expanding to 13 operatories, and transforming into a confident, culture-first leader and Black Belt Coach. This episode is packed with insight into building sustainable growth, developing systems, and leading with purpose. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

In today's episode, Part 1 of this special two-part series, we dive into the powerful history of the Golden Rhino award – an honor given to dental entrepreneurs who have achieved extraordinary practice transformations through the Dental Success Institute.   Dr. Mark Costes shares the journeys of past recipients like Dr. Ben Kacos, Dr. Summer Kassmel, Dr. Matt Slivka, and Dr. Reza, detailing their incredible growth, leadership evolution, and operational overhauls. You'll also get a behind-the-scenes look at what it takes to become a Black Belt Coach and how the Mastermind community supports high-level performance and accountability. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, Dr. Mark Costes is joined by his good friend and fellow Black Belt Coach, Dr. Taher Dhoon—co-founder of the Colorado Surgical Institute and owner of an 18-operatory dental practice—for a deep dive into implant complications. They kick things off with a candid conversation on time management, shiny object syndrome, and how to balance business success with family life and fulfillment. Dr. Dhoon shares the systems he uses to juggle clinical days, content creation, and high-level strategy, including his cleverly titled "Get Your Sh*t Done" days.   From there, they dive into the nitty-gritty of implant surgery complications—from the importance of case selection and managing patient expectations, to specific pre-op protocols like vitamin D, antibiotic regimens, and why SSRIs and bisphosphonates need extra attention. Dr. Dhoon also outlines his intraoperative strategies for preventing failures, such as the 50/50 drilling technique and why 45 Ncm of torque should be your new standard. The episode wraps with a practical post-op game plan for soft tissue management, follow-up protocols, and how to handle setbacks with confidence and composure. This conversation is a masterclass in surgical systems thinking, built from years of real-world experience. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES Dr. Taher Dhoon – (858) 692-3533‬ Chris Richards – (970) 420-6148‬ https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, Dr. Mark Costes reconnects with longtime friend and Dental Success Institute Black Belt coach Dr. Aaron Nicholas for an open, no-agenda conversation covering everything from mission trips and scuba diving in Fiji to launching new hands-on CE programs in Alabama. Aaron shares how recent legislative changes in Florida forced a pivot for his popular extraction and root canal courses—and how a stroke of good fortune led him to partner with a free clinic in Huntsville.   They also dive into the power of purposeful travel, the simplicity of surf-town life, and the challenges of balancing growth with authenticity in rapidly changing communities like Sayulita and San Pancho. Toward the end of the episode, Mark and Aaron tease an upcoming discussion around patient communication and case acceptance—highlighting the blind spots that can kill productivity and trust. It's a casual, insightful episode packed with takeaways for any dentist looking to sharpen their skills and find more meaning in the profession. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://www.mondaymorningdentistry.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, we welcome powerhouse dental duo Dr. Kelly and Dr. Steve Dove, DSI Black Belt Coaches and entrepreneurs who've scaled their practices from $300K to over $7 million in revenue. The Doves share the raw, behind-the-scenes story of how they built and sold multiple practices, navigated gritty remodels, and turned overlooked "dirt" practices into high-value diamonds.   With a mix of strategic acquisitions, bold startups, and creative negotiations, they reveal how leveraging relationships, analyzing financials, and staying people-focused can drive massive growth. This episode is packed with practical steps and inspiration for dental entrepreneurs at any stage—especially those ready to grow smarter, not just bigger. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, Dr. Mark Costes launches the first-ever DSN "Ask Me Anything" session, where he answers top community-submitted questions about leadership, fitness, business growth, AI tools, personal development, and more. From how he stays consistent with workouts through 60+ cities of travel per year to his daily prioritization system using the Four Futures framework, Dr. Mark gives an honest and tactical look into how he stays energized, focused, and balanced.  He also shares the AI platforms his team uses to streamline operations, his go-to podcasts and mentors, how to retain top talent beyond just pay, and what he'd tell his younger self after buying his first dental practice. Whether you're looking to scale your business, sharpen your leadership, or simply stay grounded while doing it all, this AMA is packed with practical insights from one of dentistry's most respected voices. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, Dr. Mark Costes welcomes Dr. William Balanoff, a prosthodontist, educator, entrepreneur, and CEO of Smile Perfected. Dr. Balanoff shares his unique journey into dentistry, from being accepted into Northwestern at 19 to becoming an academic, business owner, and advocate for general dentists nationwide. He dives into the evolution of prosthodontics training, how surgical and restorative worlds are merging, and why general dentists are more capable than ever of delivering complex care with the right support.   Dr. Balanoff also explains his role at Renew, a tech-enabled implant company offering access to full-arch solutions without forcing a one-size-fits-all model. He discusses how their software empowers GPs with clinical guidance and team-based workflows while keeping ownership and autonomy intact. Finally, he unpacks the origin of Smile Perfected, a whitening system created out of frustration with overpriced and clunky alternatives, and how it's now used in thousands of offices across the U.S. This is an inspiring episode full of practical wisdom and stories from a dentist who has spent his career helping others grow. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://smileperfected.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, Dr. Mark Costes sits down with Troy Eckard, a 40-year oil and gas industry veteran and the driving force behind Eckard Enterprises. With over $1.3 billion in assets and $210 million distributed to investors, Troy breaks down the current landscape of oil and gas investing—highlighting how the space has shifted from wild speculation to a more data-driven, transparent model.   They tackle everything from the political and economic chaos in the U.S. to the mechanics of working interest vs. mineral rights, and why high-income earners—like dentists—are uniquely positioned to benefit from oil and gas investments. Troy also unpacks the powerful tax advantages, long-term cash flow potential, and how to avoid common pitfalls in the industry. This is an unfiltered, honest look at what's real—and what's risky—in alternative investing. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://eckardenterprises.com/dentalpreneur https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, Dr. Mark Costes is joined by Dr. Dan Briskie and Dave Roehr from Proceed Finance for a powerful webinar originally featured inside DSN. The trio tackles the all-too-common September slump—when production and collections often dip across dental practices.   They share proactive strategies for reactivating patients, encouraging same-day treatment, maximizing team downtime, and using financial tools to help patients move forward with care. If you're looking to keep momentum strong and finish the year with a bang, this conversation is packed with practical takeaways. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://www.stridedentalgroup.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, Dr. Mark Costes sits down with Daniel Jimenez, co-founder and CEO of Stride Dental Group and founder of Feestream. After a high-level career in engineering and leadership at Amazon, Daniel took an unexpected leap into the world of dentistry—driven by a passion for operational excellence, data, and innovation. He shares what translated well from corporate life (think: metrics, accountability, systems), what absolutely didn't, and why building and scaling in dentistry requires a whole different playbook.  Daniel opens up about the cultural and communication challenges of introducing change in a clinical environment, and how Stride is navigating growth while staying grounded in patient care and team culture. He also discusses his SaaS platform, Feestream, a simple but powerful tool that automates the painful process of updating insurance fee schedules in practice management software. If you're curious about scaling, leadership, or simplifying operations, you'll find tons of insight in this honest and forward-thinking conversation. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://www.stridedentalgroup.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

In today's episode, we continue with Part 2 of Alastair Macdonald's transformative keynote from the 2025 Dental Success Summit. In this powerful conclusion, Alastair goes deeper into what it means to be a high-agency, sovereign individual in a world that demands adaptability. He shares intense real-world experiences—from war zones in Africa to navigating financial crises—and translates them into timeless lessons for dentists and entrepreneurs.   Alastair challenges us to abandon the illusion of certainty, fight the "single payment fallacy," and redefine success as the ability to solve increasingly complex problems. With storytelling, grit, and wisdom, he empowers listeners to choose a life pulled by personal legend rather than pushed by borrowed desires. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

In today's episode, we dive into Part 1 of Alastair Macdonald's powerful keynote at the 2025 Dental Success Summit. With a background as a safari guide, Brazilian jiu-jitsu black belt, and high-level strategist, Alastair brings a unique lens to leadership, economics, and adaptability.  He unpacks how massive global and economic shifts—from AI to inflation—demand a new type of thinking and introduces the concept of becoming a high-agency individual. Through captivating stories—including a high-stakes wildlife encounter—and thought-provoking insights, he challenges the audience to reject fragility, embrace relevance, and think beyond hyper-specialization in their practices and lives. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, Dr. Mark Costes sits down with Samad Syed, founder and CEO of mConsent, a powerful all-in-one platform designed to modernize and streamline dental practice operations. Samad shares the origin story of mConsent, which was born out of a frustrating medical billing experience and has since grown into a software solution trusted by over 2,000 dental offices across the U.S.  He breaks down how mConsent integrates seamlessly with major PMS systems like Dentrix, Open Dental, and Eaglesoft to eliminate paperwork, improve patient communication, automate insurance verification, and boost case acceptance through AI-powered tools. The conversation also explores how mConsent is reducing front desk burnout, increasing operational efficiency, and helping practices reactivate patients, manage unscheduled treatment, and build 5-star reputations—without relying on a dozen different software plugins. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://mconsent.net https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, Dr. Mark Costes is joined by his longtime friend and fellow UCSD alum, Dr. Taher Dhoon, for another insightful surgical conversation. They kick things off with a nostalgic and lively discussion about UCSD's emerging basketball program, the culture of streetball, and how a hometown hero nearly changed the NCAA bracket. Then, they seamlessly pivot to a deep dive into frenectomies—highlighting their clinical relevance not just for pediatric patients, but for adults with airway, sleep, and muscular issues.  Dr. Dhoon outlines how general dentists can integrate frenectomies into their practices, the benefits of CO2 laser vs. scalpel techniques, and how this one low-overhead procedure can unlock a powerful referral pipeline from pediatricians, lactation consultants, and myofunctional therapists. They also preview the new frenectomy curriculum launching at the Colorado Surgical Institute (CSI) and how it fits into a growing suite of CSI programs—from full-arch and zygomatic implants to IV and oral sedation, aesthetics, and more. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://www.coloradosurgicalinstitute.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, you'll hear Dr. Mark Costes in his first-ever recording from the brand-new DSI studio—joined by none other than Dr. Cody Boals, who shares his journey from small-town Illinois to co-owning a thriving 10-operatory dental practice in Colorado Springs. Dr. Boals opens up about launching Kissing Camels Family Dentistry with his wife Alexa, their approach to grassroots marketing, and how they scaled from seeing 40 new patients a month to over 150—all while maintaining a strong family-first philosophy.   Cody reflects on his early leadership missteps, how COVID and a NICU stay changed their practice vision, and the systems that helped them grow to nearly $5 million in collections. He also dives into his passion for endurance racing and what led him to complete the legendary Leadville 100 ultra-marathon just weeks after welcoming their second child. This episode is packed with insight on intentional scheduling, team culture, giving back to the community, and how to grow a practice without sacrificing your values. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, we're diving into part two of Dr. Mark Costes' keynote from the DSI Mastermind in October 2025. Building on the foundation from part one, Mark takes us deeper into the science of motivation and the brain's role in developing sustained discipline and resilience. He shares how to operate in the "zone of neuroplasticity," where challenge meets growth, and how pushing just outside your comfort zone—without overwhelming your nervous system—leads to real transformation.   With insights from neuroscience, personal stories, and proven strategies, Mark explains how to train your anterior mid-cingulate cortex (AMCC), shift your relationship with discomfort, and build willpower through intentional effort and recovery. Learn how deep work, rest protocols like Yoga Nidra, mindful breathing, and the power of social influence can turn temporary motivation into lifelong grit. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, we bring you part one of a two-part keynote from Dr. Mark Costes, recorded live during the DSI Mastermind in October 2025. In this powerful session, Mark unpacks "The Motivation Myth" and examines what truly drives elite performers—from Kobe Bryant and Thomas Edison to DSI's own Cody Boals.   Through both inspiring stories and neuroscience-based insights, he explains how motivation, willpower, and grit aren't traits you're born with—they're skills you can train. With research from thought leaders like Andrew Huberman and Peter Attia, Mark shows how to use internal dialogue, identity framing, and dopamine-driven strategies to build sustainable drive and redefine your relationship with hard work and discomfort. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, we take you inside The Practice Launchpad event from September 2025, where Dr. Mark Costes delivered a powerful keynote to an audience of current and aspiring dental practice owners. Drawing on his experience owning 16 practices across Arizona and California, Mark gives an unfiltered look at the common mistakes dentists make in leadership, operations, and finance—and why most practices in the U.S. are barely profitable (if at all).  He reveals why financial success alone nearly broke him, and how his Four Futures framework—mind, meaning, muscle, and money—helped him find purpose, balance, and joy again. Whether you're a new grad, a seasoned owner, or somewhere in between, this talk is packed with real talk, big perspective shifts, and actionable business wisdom. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, Dr. Mark Costes is joined by Dr. Brandon Chapek, a general dentist turned surgical powerhouse who's built a thriving, high-production practice centered around wisdom tooth extractions and IV sedation. Brandon shares his unique path from growing up on a farm to walking away from oral surgery residency, opting instead for a fellowship and a business model that prioritizes autonomy and lifestyle balance.  With over $3.5 million in personal production, Brandon dives into how he streamlined surgery protocols, scaled with PPO patients, and created an in-house system that now runs with surgical efficiency. He also introduces his new book, Wisdom Tooth Surgery for the General Dentist, packed with step-by-step guidance for GPs who want to add this lucrative skillset to their practice. Whether you're looking to stop referring out, expand your clinical scope, or just work smarter, this is a conversation full of actionable takeaways. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES brandonchapek@gmail.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, we feature an impactful breakout session led by Amy Hernandez at this year's Dental Success Summit. Amy, billing coach and fee negotiation expert with PPO Profits and DSI, shares powerful strategies for increasing your practice's profitability—without adding any extra dentistry. She explains how outsourcing key services like billing, verifications, and PPO fee negotiations can drastically improve collections and reduce administrative headaches. With real-life examples, insights into the most underutilized codes, and a detailed breakdown of how to optimize your financial systems, Amy delivers a playbook for boosting your bottom line while keeping your clinical schedule unchanged. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, we feature a powerful breakout session presented by Dr. Allen Gotora at this year's Dental Success Summit. In an inspiring and deeply personal talk, Dr. Gotora shares his journey from Zimbabwe to the U.S., the life-altering moment that ignited his passion for leadership, and how every team member—regardless of title—can lead with purpose and influence.  Drawing from experience, mentorship, and real practice dynamics, he outlines the mindset, behaviors, and habits that define great leaders within a dental organization. Whether it's accountability, communication, adaptability, or owning your role, Dr. Gotora offers practical strategies for team members to lead from any seat in the office and contribute to a more empowered, productive, and positive culture. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, Dr. Mark Costes reconnects with longtime friend and guest Dr. Michelle Jorgensen—holistic health expert, author, and founder of Living Well with Dr. Michelle. Michelle shares her powerful journey from traditional dentistry to health-based care after a near-career-ending health crisis caused by mercury toxicity.  She opens up about her transformation, the science-backed risks of common dental practices like amalgam removal and fluoride exposure, and how she now leads a thriving, purpose-driven practice that attracts patients and dental teams from around the world. Dr. Jorgensen also unpacks the root causes of burnout, infertility, and mental health struggles in dentistry—and why dentists should see themselves as true healthcare providers. If you're ready to challenge long-held beliefs and make dentistry more fulfilling and impactful, this episode is a must-listen. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://livingwellwithdrmichelle.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, Dr. Mark Costes reconnects with the always insightful Dr. Paul Goodman (aka Dr. Nacho) for a fun and candid conversation that covers everything from the power of in-person events to the often overlooked art of recruiting rockstar associates. The two reflect on the recent SuperDentist Boostcamp in Philadelphia, sharing their takeaways on leadership, personal growth, and the need to prioritize human connection over pure profit.   They also tackle one of the most common struggles in private practice: why so many dentists fail to attract the right associate. Spoiler: it's not the market—it's your job ad. Dr. Goodman offers real-world examples of high-performing associates, why $600-a-day offers don't cut it anymore, and what it takes to build a team of loyal, productive clinicians. If you're serious about growth, building systems, and leading with empathy, this one is a must-listen. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://www.dentalnachos.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, we're bringing you a dynamic breakout session from the Dental Success Summit 2025, where Sydney Robinson takes the stage with her signature energy and unfiltered honesty. In "Leading Without the Sh*t Show," Sydney shares her personal evolution from a chaotic, free-spirited front office worker to a powerhouse executive director of operations. She dives into the hard truths about leadership, micromanagement, burnout, and the difference between managing and truly leading a team.   With humor and wisdom, Sydney walks through the role of the office manager, the importance of mastering financials, hiring slow and firing fast, and how to build a culture of empowerment, not dependency. This episode is a masterclass in operational leadership for anyone in dentistry who's ever felt overwhelmed or under-equipped—and a must-listen for office managers, team leads, and practice owners alike. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, Dr. Mark Costes delivers an eye-opening and deeply personal keynote to a dental school audience, sharing the raw truth behind his journey—from 20 dental school rejections to building a multimillion-dollar dental empire. He breaks down the realities of burnout, financial pressure, and physical strain in dentistry while laying out a roadmap to achieving true professional freedom. With insights from owning 29 practices, launching a thriving consulting network, and establishing a global outreach nonprofit, Dr. Costes outlines the keys to running a high-profit, low-stress practice. Through real-life case studies, the "Four Futures" framework, and his Elite Practice Blueprint, he offers invaluable lessons in leadership, systemization, and mindset that every aspiring dentist needs before entering the real world. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, we drop into a breakout session from the Dental Success Summit 2025 featuring Dr. Cody Boals and Dr. Beau Sparkman. In this high-energy talk, Cody and Beau unpack how storytelling, intentional culture, and community-driven marketing can help you build a truly magnetic dental practice. They explore real-world strategies for creating patient loyalty, empowering your team, and building brand equity that goes beyond discounts and Google ads.   With insights from Donald Miller's StoryBrand framework, tactical tips on media days, nonprofit partnerships, and even organizing internal committees, this session is filled with practical gems to implement Monday morning. If you're looking to build a practice that stands for something—and stands out—this is your blueprint. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, Dr. Mark Costes is joined by Dr. Daniel Briskie of the Colorado Surgical Institute, along with industry experts Kim Middleton and Chemenn DeBono, for a masterclass on increasing implant case acceptance—without high-pressure sales tactics. With decades of experience in implant consulting, DSO operations, and Clear Choice leadership, Kim and Chemenn share proven frameworks that transform treatment coordinators into patient advocates.   The trio dives into how to optimize your consult process, reduce patient anxiety, and present treatment in a way that builds trust and emotional value. They also unpack creative financing strategies—including how "waterfall" lending solutions can dramatically increase approval rates and make full-arch treatment more accessible. This episode is packed with real-world scripts, team training tips, and simple process shifts that can lead to a major boost in case acceptance and revenue. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES Kim Middleton (330) 696-3802 https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, Dr. Mark Costes is joined by DSI Black Belt coach and multi-practice owner Dr. Summer Kassmel for a timely conversation on one of the most persistent challenges in dentistry today: hiring and retaining great team members. They dive into practical strategies for thriving in today's unpredictable labor market—including how to attract high-quality applicants, train non-dental hires effectively using Dental Career Academy, and restructure front office roles for maximum efficiency.   Dr. Kassmel shares how she's reduced staffing stress in her own practices through strategic outsourcing, automation, and AI-powered tools, all while keeping high-touch human interaction where it matters most. Whether you're struggling to fill roles or simply want to future-proof your practice, this quick-hit episode is packed with real-world solutions and high-level insights. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, we're joined once again by Janet Hagerman, recorded during a timely conversation about the evolving hygiene landscape in group dentistry. As a fractional Chief Hygiene Officer (CHO), Janet partners with emerging DSOs to build hygiene departments that are not just profitable, but also patient-centered and scalable.  Live from Florida, Janet and Dr. Mark Costes discuss the real-world impact of the hygiene shortage, what it takes to create an effective periodontal program, and how DSOs have matured into more doctor- and patient-centric organizations. Janet also unpacks the strategies behind her books Selling Dentistry and Meetings Make Money, and explains why assisted hygiene, KPIs, and strong practice culture are essential for sustainable growth. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://www.janethagerman.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, we bring you a powerful keynote from Joshua Scott, delivered live at the 2025 Dental Success Summit. A longtime friend of the show and founder of Studio 8E8—the top-ranked healthcare marketing agency in the country—Josh unpacks how story-driven creativity is the future of dental marketing.   He shares how his agency grew from a side hustle to serving over 500 practices, why connection and trust are more important than ever, and how you can leverage performance marketing for predictable, scalable growth. With real-world case studies, practical branding tips, and a deep dive into what actually works in 2025's ever-changing digital landscape, this talk is a must-listen for practice owners ready to level up.   Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, Dr. Mark Costes is joined by systems expert and author David Jenyns for a deep dive into the power of systemization, culture, and AI in modern dental practices. David shares his journey from overworked agency owner to founder of Systemology and creator of the new book Systems Champion, a practical guide for empowering the team member who will drive systems forward.   The two discuss how to eliminate complexity, reduce resistance from long-time staff, and build a systems culture that makes practices more profitable, predictable, and less dependent on the owner. Plus, David shares real-life applications of AI—from process documentation to patient communication—and how small businesses can adapt quickly. This is a must-listen for dentists looking to grow, scale, and reclaim their time without losing operational excellence. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://www.systemology.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, Dr. Mark Costes catches up with his longtime friend and returning guest Jordon Comstock, founder and CEO of BoomCloud. They dive into everything from Zoom tech issues and real estate investing in Hawaii and San Diego, to building recurring revenue in dental practices through membership plans.  Jordon shares his journey scaling BoomCloud over the past decade, highlighting new tools like their AI-driven patient marketplace and B2B outreach features. They also talk about AI's role in scaling marketing and operations, and how practices can leverage these strategies to become fee-for-service. This fun and insightful conversation blends entrepreneurship, AI, music, and passive income — all with the common goal of helping dentists take control of their financial future. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://boomcloudapps.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, it's a special crossover where I sat down with Ian de Jongh on his podcast, Bite-Sized Dental Marketing. We had a wide-ranging conversation on burnout, business ownership, team building, and what it really takes to thrive in today's version of dentistry. I shared how a traumatic baseball injury shifted my path toward dentistry, and how entrepreneurship became a core part of that journey.   We covered why burnout is so common in the profession, how dentists often create businesses that become prisons, and why systemization and extreme ownership are non-negotiables for long-term success. From staffing shortages to private equity trends, this episode hits on the real challenges—and opportunities—facing dentists right now. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://painfreedentalmarketing.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, Dr. Mark Costes is joined once again by Troy Eckard, CEO of Eckard Enterprises, for a deep dive into how dentists can strategically manage the proceeds from selling their dental practices. With over $1.1 billion in assets under management and nearly four decades of experience in domestic oil and gas, Troy brings unmatched expertise in alternative asset investing.   This episode focuses on what to do when a large liquidity event—like a DSO buyout—leaves you with millions to allocate and big tax consequences to consider. Mark and Troy break down a hypothetical case study, walking through how to protect, grow, and optimize that capital with working interests, mineral rights, and class-A real estate. They also explore the dangers of common investment traps, like ATMs and conservation easements, and why tax strategy should start with worst-case scenarios. Whether you're looking to offset W-2 income, replace previous EBITDA, or simply avoid bad deals, this episode is packed with practical, no-nonsense advice for high-net-worth dental professionals. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://eckardenterprises.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, Dr. Mark Costes sits down with Ryan Corby, CEO and co-founder of Smile Advantage, to dive deep into the evolving world of dental membership plans. Ryan shares how Smile Advantage offers a modern, flat-fee platform that puts control back in the hands of private practice owners—eliminating per-patient pricing and clunky spreadsheets. With deep PMS integration, customized automation, and flexible patient renewal tools, Smile Advantage helps offices turn passive income into predictable revenue while improving patient loyalty and reducing insurance dependence. From the importance of white-label branding to real-time payment tracking and click-to-renew functionality, this conversation is packed with strategic gems for fee-for-service practices ready to scale. Bonus: Ryan and Dr. Costes bond over their mutual experiences as soccer dads and Arizona locals. Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://smileadvantage.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today's episode, Dr. Mark Costes welcomes Steven Fey, Vice President of Business Development at Maverick Dental Lab, for an in-depth conversation on the evolution of dental lab work and what it takes to consistently deliver high-quality restorations at scale. Steven shares Maverick's journey from a small family business to a national lab processing over 200,000 cases annually—all while staying proudly U.S.-based. You'll hear how modern technology like digital design and in-house milling have allowed for faster turnaround and fewer remakes, and why clear communication between dentist and lab is crucial to avoid costly errors. Steven also offers practical advice for improving outcomes with your lab, and gives a sneak peek into Maverick's exciting Corvette giveaway at the 2026 Dental Success Summit! Be sure to check out the full episode from the Dentalpreneur Podcast! EPISODE RESOURCES https://maverickdental.com https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast