Podcasts about sales support

Mon, 02 Jun 2025 06:00:00 +0000 https://www.franchiseuniversum.de/ratgeber-podcast/276/ a26597a8b1d230e73ccfd1739765fa44 So gelingt im Franchise die Einführung z.B. einer Digitalisierungsgebühr Eure Zentrale soll mehr leisten – Sales-Support, KI-Inhalte, Cyber Security… Bei gleicher Gebührenstruktur wie vor zig Jahren? Da leuchtet es mir ein, dass ihr früher oder später an eure Grenzen kommt. Beim Franchiseforum sprach ich mit Waltraud Martius von SYNCON Consulting über ihre Empfehlung der Neueinführung einer Digitalisierungsgebühr. Sie soll euch die Möglichkeit geben, mehr Leistung für eure Franchisenpartner zu erbringen. Gleichzeitig kann der Aufschrei groß sein, denn eine Digitalisierungsgebühr stand nicht im Franchisevertrag! Mag. Waltraud Martius https://www.syncon-franchise.com/syncon/team/waltraud-martius/ 274 – Social Media für 150 Standorte? So löst Mrs.Sporty das Problem https://www.franchiseuniversum.de/ratgeber-podcast/274/ 267- „Ein Franchise-Beirat bremst uns aus“ – Stimmt das wirklich? https://www.franchiseuniversum.de/ratgeber-podcast/267/

In dieser Folge darf ich Nadine Schönwald begrüßen. Nadine Schönwald ist Diversity- und Inklusions-Expertin und mit ihrer persönlichen Erfahrung als Führungskraft mit Behinderung unterstützt sie Organisationen auf dem Weg zu mehr Vielfalt und Inklusion. Sie arbeitet als Head of Sales Support bei der Adecco Group, einem der weltweit führenden Unternehmen für Personallösungen aller Art und ist auch Botschafterin für Inklusion der Adecco Group Deutschland. Lasst euch anstecken von der Leidenschaft von Nadine Schönwald für das Thema „Inklusion als Führungsinstrument“ und versteht die Hintergründe ihrer Aussage: „Treffe keine Entscheidungen über Menschen mit Behinderungen, sondern mit ihnen!“ Hört rein, genießt die wertvollen Impulse und erfahrt, was gute Führung ausmacht und wie großartig es sich anfühlt, diese zu leben. Lasst euch inspirieren und euch ein Lächeln ins Gesicht zaubern.

Was läuft schief auf dem ersten Arbeitsmarkt, wenn es um die Beschäftigung von Menschen mit Behinderung geht – und was funktioniert bereits gut? In dieser Episode diskutieren wir strukturelle Hürden, Chancen, Vorurteile, Kommunikation und Mut – mit zwei engagierten Gästen, die aus Unternehmenspraxis und eigener Erfahrung berichten.Unsere Gäste:

An experienced Dental Lab Ceramist and Academy Educator, Suzanne brings her 35+ years of experience to each course she leads to provide participants with up-to-date information about dental products and procedures. As a Chairside Specialist, Academy Educator supporting the Dentsply Sirona Restorative and CAD/CAM teams on the Blocks, Suzanne has extensive experience within the CAD/CAM market and has an in-depth knowledge of fabricating esthetic and functional restorations with both Zirconia and Glass Ceramic materials.   Suzanne's early career was spent within the Dental Laboratory space as a Ceramist—progressing to Dentsply's R&D with porcelains, then moving into a role as Technical Communications and Sales Support and later to product development support and sales training. Suzanne's background provides her with both foundational material science knowledge and procedure expertise that allow her courses to focus on both how to process CAD/CAM materials and where common mistakes can lead to pitfalls and inefficiencies.  Suzanne lives in New Jersey with her husband Ralph and their two daughters. In her spare time, she enjoys reading, spending time at the NJ Shore with her family, and has recently welcomed a new granddaughter.

What does it take to lead with heart while driving massive impact in the Direct Selling world? In this special episode I’m thrilled to introduce not just one, but two powerhouse guests, Sam Higginson and Rafa Parra from Zyia Active. Sam and Rafa bring a wealth of experience in leadership, sales, and training. They’ve helped countless leaders achieve their dreams, and in this episode, they open up about what it truly takes to lead with both strategy and soul. We dive into the balancing act of growing a Direct Selling company while nurturing relationships with field leaders, how to lead with authenticity, build trust, and make real change in an industry that’s constantly evolving I’m so excited to share this conversation with you so get ready to take notes, feel inspired, and walk away with real, actionable insights from two of the best in the business. We’ll be talking about: ➡ [0:00] Introduction ➡ [3:19] Catching up with Sam and Rafa ➡ [6:17] 2 decades of working with the Direct Selling Industry ➡ [10:20] Journey coming in with ZYIA Active ➡ [17:56] ZYIA Active’s approach to business success ➡ [26:12] A Formula 1 team analogy ➡ [27:51] Balancing act ➡ [32:45] Tell us more about the Grab Bags ➡ [40:40] Key Performance Indicator to keep an eye on ➡ [48:11] Sam’s and Rafa’s recommended book ➡ [52:07] Sam’s and Rafa’s favourite quote ➡ [54:53] Sam’s and Rafa’s dream superpower ➡ [58:44] Sam’s and Rafas’ advice to their past selves ➡ [1:00:17] 2 little gifts ➡ [1:01:35] Final thoughts Resources Book Recommendations: ➡ The Captain’s Class by Sam Walker: https://bit.ly/43Qidrt ➡ Atomic Habits by James Clear: https://bit.ly/3Eq3vNo ➡ The Bible The Richest Man On Earth by Steven Scott : https://bit.ly/4jeYhU1 Quote: ➡ “The grass is not always green on the other side, it’s just where you water it down” ➡ “The most crucial ingredient in a team that achieves and sustains historic greatness is the character of the player who leads it” ➡ “Nothing blooms year-round” About our guests: Sam Higginson is Zyia Active VP of Field Development. Sam brings 19+ years of experience in the direct sales channel, where he has worked at Zyia Active, Rodan + Fields, Agel Enterprises, Nature’s Sunshine and Neways. He spent time in Sales, Marketing, Manufacturing, Product Training, Leadership & Development, Sales Support, and Events Planning. Sam’s broad functional experience is an incredible asset to the industry, as is his vast international experience. He has spent time managing markets in Europe, North America, the Middle East, Asia, Russia and Latin America. Rafa Parra is the Vice President of International Business at ZYIA Active, where he leads the brand’s global expansion and oversees strategic growth across international markets. With over 20 years of experience in operations, business development, and entrepreneurship, Rafa brings a unique blend of visionary thinking, hands-on leadership, and a deep commitment to community. Known for his grounded approach and results-driven mindset, Rafa has played a key role in ZYIA’s growth story, including launching and scaling new markets with impact. Connect with Sam HIgginson: ➡ Sam HIgginson’s Facebook: https://www.facebook.com/sam.higginson.9 ➡ Sam HIgginson‘s LinkedIn: https://www.linkedin.com/in/sam-higginson-93320033/ ➡ Sam HIgginson’s X: Higgy8809 - Sam HigginsonX Connect with Rafa Parra: ➡ Rafa Parra’s Facebook: https://www.facebook.com/rafa.parrasulbaran ➡ Rafa Parra’s LinkedIn: https://www.linkedin.com/in/rafael-parra-5a8b9659/ ➡ Rafa Parra’s Instagram: https://www.instagram.com/rafaparrra/ Connect with ZYIA Active: ➡ ZYIA Active’s website: https://zyiaactive.com/ ➡ ZYIA Active’s Facebook: https://www.facebook.com/zyiaactive/ ➡ ZYIA Active’s LinkedIn: https://www.linkedin.com/company/zyia-active/ ➡ ZYIA Active’s Instagram: https://www.instagram.com/zyiaactive/ ➡ ZYIA Active’s Youtube: https://www.youtube.com/@ZYIAActive ➡ ZYIA Active’s Pinterest: https://www.pinterest.com/zyiaactive/ Connect with Direct Selling Accelerator: ➡ Visit our website: https://www.auxano.global/ ➡ Subscribe to Youtube: https://www.youtube.com/c/DirectSellingAccelerator ➡ Follow us on Instagram: https://www.instagram.com/auxanomarketing/ ➡ Follow us on Facebook: https://www.facebook.com/auxanomarketing/ ➡ Email us at communnity_manager@auxano.global If you have any podcast suggestions or things you’d like to learn about specifically, please send us an email at the address above. And if you liked this episode, please don’t forget to subscribe, tune in, and share this podcast. Are you ready to join the Auxano Family to get live weekly training, support and the latest proven posting strategies to get leads and sales right now - find out more here https://go.auxano.globalSee omnystudio.com/listener for privacy information.

What if the one thing holding your business back wasn't strategy—but the fact that you haven't asked for what you need? This week, I'm sharing the incredible story of a small business owner who found herself on the verge of losing everything—until she took a risk and asked for help. What happened next? A viral moment, a flood of unexpected support, and a hard business truth that every entrepreneur needs to hear. Because here's the thing: you don't have to do this alone. In this episode, we're diving into: The power of vulnerability in business (and why honesty is your secret weapon) Why your customers and community want to support you—but only if you let them The truth about small wins (and why you don't need a big break to succeed) How asking for help—whether from customers, peers, or mentors—can transform your business Whether you're feeling stuck, overwhelmed, or just need a reminder that you have a whole community rooting for you, this episode is for you.   _______ Full Episode Show Notes http://ecommercebadassery.com/318   _______ Learn With Me Work with Me 1:1 https://ecommercebadassery.com/ecommerce-help/ https://ecommercebadassery.com/email-marketing/   Courses & Membership https://ecommercebadassery.com/membership https://ecommercebadassery.com/programs   _______   Let's Connect Website: http://ecommercebadassery.com Instagram: http://instagram.com/ecommercebadassery Membership: http://ecommercebadassery.com/membership   _______   Rate, Review, & Subscribe Like what you heard? I'd be forever grateful if you'd rate, review and subscribe to the show! Not only does it help your fellow eCommerce entrepreneurs find the eCommerce Badassery podcast; but it's also valuable feedback for me to continue bringing you the content you want to hear.    Review Here: https://podcasts.apple.com/us/podcast/ecommerce-badassery/id1507457683  

Episode 216: How to Use AI for Customer and Sales Support AI is revolutionizing the way businesses operate, and customer and sales support are no exception. In this episode of the Marketing Guides for Small Businesses Podcast, we explore how small businesses can harness AI to enhance their customer interactions, improve response times, and streamline sales processes. Whether you're considering AI for FAQs, appointment booking, or automating review requests, this episode will guide you through the possibilities and help you avoid common pitfalls. If you're looking to leverage cutting-edge tools without overwhelming your team, this episode is packed with practical insights to help you get started. What You'll Learn in This Episode: • The role of AI in customer and sales support • How AI can speed up response times and improve customer satisfaction. • Examples of AI tools that are transforming customer support for small businesses. • Key AI applications for small businesses • Automating FAQs to handle common customer inquiries. • Using AI to streamline appointment booking and follow-ups. • Leveraging AI to manage and solicit Google reviews effectively. • How to implement AI without overwhelming your team • Tips for seamless integration into your existing workflows. • How to choose trustworthy tools and advisors to guide your implementation. • Why AI isn't “set it and forget it” • The importance of monitoring and maintaining AI tools for optimal performance. • How to ensure your AI implementation aligns with your business goals. • AI as a competitive advantage • How businesses that adopt AI now can gain a significant edge over competitors. • Real-world examples of how AI is helping small businesses grow. Call to Action: If you're ready to explore how AI can transform your customer and sales support while avoiding the common mistakes, our team of marketing experts is here to help. Contact one of our trusted marketing guides today: • Changescape Web: https://changescapeweb.com/ • Tylerica Marketing Systems: https://tylericasystems.com/ • Dental Marketing Heroes: https://dentalmarketingheroes.com/ • Outsourced Marketing Inc.: https://www.outsourcedmarketing.ca/ Don't let AI overwhelm your team—let's work together to create a strategy that enhances your customer and sales support while driving results!

Looking for a business opportunity where you can hit the ground running? Become the owner of one of Senior Care Authority's profitable assisted living placement franchises. They'll set you up for success! Visit https://www.seniorcareauthority.com/senior-care-franchise-opportunities/ to learn more! Senior Care Authority City: Petaluma Address: 755 Baywood Drive Website: https://www.seniorcareauthority.com Email: mmarston@seniorcareauthority.com

Integrating successful organic content into paid campaigns and aligning ads with organic content that performs well on social media. Using organic content to bring people into the brand's sphere of influence and position the brand attractively before using ads.In this episode, Jordan West and Natasha Chilcott, a seasoned marketing professional with a wealth of experience in social media marketing for direct-to-consumer product brands. Natasha shares the importance of organic content in driving revenue and supporting sales, emphasizing the need to position the brand attractively before using ads. The conversation delves into the essence of organic content, the psychology-based marketing approach, and the integration of successful organic content into paid campaigns. Listen and learn in this episode!Key takeaways from this episode:The significance of organic content for driving revenue and supporting sales.Emphasizing the essence of organic content in building a community and engaging with the audience on a cultural level.Understanding that social media is not primarily for problem-solving but for entertainment, education, and connection.The value of creating content that sparks conversations and evokes emotions without directly promoting the product.The importance of psychology-based marketing and the "unicorn method" in creating effective ads.Understanding emotional IDs and emotional drivers in marketing.Focusing on awareness and consideration phases in the sales funnel when creating social media content.The importance of testing in marketing and adapting strategies based on what's working in real-time.The success of leveraging social partnerships with ambassadors, influencers, and joint partner giveaways to collect emails for email marketing purposes.The significance of moving social media followers onto an owned data list for email marketing to drive higher conversion rates.Today's Guest: Natasha Chilcott, the Director of Marketing and Sales at Marr Media Group, specializing in social media marketing for direct-to-consumer product brands. With 10 years of marketing experience, Natasha also started her own marketing agency. During the podcast, she shares insights into the significance of organic content in driving revenue and supporting sales, the integration of successful organic content into paid campaigns, the importance of emotional IDs and understanding emotional drivers in marketing, and how her team operates on live dashboards, making daily adjustments to their content strategy based on real-time reactions and trending topics.Growth Plan: www.upgrowthcommerce.com/growMillion Dollar Offers: www.upgrowthcommerce.com/growIn this episode's sponsor is Tapcart - Integrates seamlessly with Shopify, making it easy for store owners to manage their mobile apps alongside their online stores. It aims to leverage the growing trend of mobile shopping by providing a dedicated app experience that can lead to higher customer retention and increased sales. Learn more here: Tapcart

In the second installment of our series, we delve deeper into the actual practices of dealer design incentives.Join us as we speak with Brent Matthews, President of Price Modern, who explains the rationale behind introducing designer incentives in their organization.We'll also engage with two design leaders who take distinctly different approaches to incentives. Joining us are Julia Machado, a familiar voice on The Design Pop, who collaborated with Brent on these incentives, and Kim Melka from Duet Resource Group, bringing a fresh perspective.To cap off the episode, I'll break down the findings from our online survey about design incentives used by both manufacturers and dealers. This episode is packed with real-world insights that are sure to enlighten you.Get the Incentives Report hereThe Design Pop is an Imagine a Place Production (presented by OFS)Connect with Alexandra on LinkedInFollow The Design Pop on LinkedInLearn more about Alexandra Tseffos and The Design Pop

Kirk Ho is the Finance Director for the Stamford American International School based in Singapore. Apart from being extremely busy and successful at work, he is also successful at home - guess how many kids he has? Answer in the earlier portion of the podcast! Kirk shared several insights on navigating your career based on his own experience and observations: Here are the highlights: Overview of Kirk's Career JourneyThe As to maintain during career transitionThe Bs professionals should avoid and act onThe Cs we need during career transitionHow to discover your career brandWhat draws people to my story?How to show the advantage of AGE in my career branding?How to create a brand story when I have no experience in the new field of work?How to present the story without sounding cliche or unauthentic?How to craft a career brand story for those in different industries throughout your careerSkillset to consider for finance professionals, other than power BI.Stories to craft for those with 3 year gap without much progression in that timeframeHow to transit our brand story to future employersCan backend roles like Sales Support be branded in your story?The pitfalls of career transitionHow to craft your story for those taking care of aged mumWhen does anyone undergo a career transitionAny contacts in M.O.E.? Thank you Kirk for sharing so many tips! ______________________________ To watch the video version, click: https://youtu.be/-2FsCwQpjKA Follow & subscribe to our social media channels: https://linkedin.com/company/artofcareermain https://instagram.com/artofcareer https://facebook.com/artofcareer https://youtube.com/c/TheArtOfCareer To receive invites to events by us, join in at: https://link.artofcareer.com/invite #artofcareer #jobs #jobsearch #jobchange #recruiter #talentacquisition #jobsearchstrategy #career #careertransition #careerjourney #careerplanning #careerseparation #interviews #jobinterviews

Prima Power, the brand born from the union of two industry leaders Prima Industrie and Finn-Power, has been synonymous with the sheet metal industry for over 50 years. MTD Magazine visited the factory in Seinäjoki in Western Finland to see how this sheet metal powerhouse manufactures machines that lead the industry in innovation. By Rhys Williams Founded in 1969 as a subcontract manufacturer, Finn-Power Oy evolved down the generations to become one of the industry's leading manufacturers of punch presses, press brakes and automation systems. With hundreds of UK installations over the years, legacy customers will be pleased to know that after our visit, the Finnish company of the Prima Power brand is bigger and better than ever before – and legacy customers can still be serviced and supported extensively in the UK. As a global group, Prima Power has eight factories and R&D centres, employing more than 1900 people to develop the next technologies, manufacture existing product lines and service and support the 15,000+ machines installed around the world. Located in the South Ostrobothnia region of Finland, Finn-Power Oy started as a subcontract business and developed the first crimping machine for the hydraulic industry in 1973. As a serial entrepreneur, company founder Jorma Lillbacka needed sheet metal parts for his crimping machines, and rather than buy a machine or subcontract manufactured components – he developed a turret punch press in 1983. After selling the first turret punch press machine at a Paris exhibition, the company built more machines and developed its first automatic material handling system in 1985, which was rapidly followed in 1987 by its first combination laser and punching machine with stacking and sorting systems following in 1988. Then its first ‘Night Train' FMS arrived in 1990. This global growth trajectory earned the company a Finnish Export Prize from the Finnish Prime Minister in the 1980s. Simultaneously, Jorma Lillbacka also grew the crimping machine business alongside the sheet metal company. The growth continued throughout the 1990s with company acquisitions, the opening of new factories, more laser-punch combi machines, the arrival of servo-electric punching technology and a new generation of machines. Whilst the company was evolving at a rapid rate, the entrepreneurial founder set up a transportation and logistics business to ship the machines worldwide. Whatever Jorma Lillbacka required to expand his empire, the serial entrepreneur started his own business rather than rely on an external supply chain. Jorma sold the Finn-Power business in 2002 to EQT and in 2008, the Prima Industrie Group became the proud owners of a world-leading brand that perfectly complemented their laser cutting technology. After the acquisition, the group re-branded its machinery division as Prima Power in 2011 and it has made huge leaps forward with new energy-efficient technologies. It has also introduced the market-leading Genius series of machines and made the 2018 move to the new purpose-built Seinäjoki factory. As for Lillbacka, now in his late 70's, he followed his childhood dream of building an amusement park in Finland. Factory Tour The 2018 move to the new 20,000m2 Seinäjoki factory enabled Prima Power to accommodate its spares, assembly, testing, warehousing, shipping, 24/7 worldwide support department and showroom - all under one roof. The rationale of the new facility was to create a new factory layout that would enable Prima Power to streamline assembly and subsequently increase output by 40%. It now ships more than five machines (with automation) every week – each one is bespoke to the customer. Touring the facility with Prima Power Manager for Sales Support, Mr. Antti Rintaniemi, he confirmed that more than 250 staff work at the site with another 150 employees working remotely on service, installation, R&D and additional support functions. The facility focuses on assembly and testing with the majority of production conducted by a local supply chain. Highlighting why the company chooses to only assemble on-site, Antti says: “You have to look back at our history. In the 1990s, we still did everything ourselves from design and manufacturing to assembly and commissioning, but over more recent years we decided that as a business you need to focus on one area. We decided to focus on the design and assembly. We used to retain elements such as welding, but the output wasn't high enough to automate the process and deliver optimal efficiency. So, we decided it was more efficient to outsource these services to specialist manufacturers.” “We have very long-standing relationships with our subcontractors. For example, as we manufactured everything internally in the 90s, we gradually sold divisions of the business and these companies still serve us today. Now, it is only manufacturers of specialist products like linear guideways that are supplied to us from outside Finland,” says Antti. For owners of legacy machines that date back to the 1990s and beyond, it is certainly reassuring to know that OEM parts are still available with service and support in the UK. Looking at the multitude of assembly lines on the shop floor, Prima Power manufactures more than 5 machine types at the facility with a complete array of product variants that can all be connected to a labyrinth of automation solutions. Alluding to this, Antti tells MTD Magazine: “We have basic machines but there is always some sort of punching machine variant. For example, there is a combination machine that combines laser cutting and punching or shearing and punching. Some customers only want the punching machine. So, there are six models and each of them has two or three size variations. Then we have the automation to include. Some of the automation systems are common, so a variety of machines could use the same system, but there are upwards of 10 different automation modules. We then have different sizes for each of these modules, so the number of models and variants can be very diverse. Even with our Night Train storage system, we have two different models, one accommodates 1.5 by 3m sheet while the other holds sheet up to 2 by 4m.” “We manufacture the punching, combination machines and automation, but we are also building automation systems for 2D lasers and panel bending systems as well for our parent company in Italy. We are always trying to sell bigger installations to our customers, so we are integrating complete systems that can include panel benders, lasers and punching machines that are incorporated into a single cell that is harmoniously automated around the needs of the customer.” “All the machines we build are already sold; we produce nothing for stock. This is primarily because there are so many options for our machines. For example, the tooling turrets have a range of different tool sizes and stations, so even if we do have a customer - the machine in stock would never be precisely what they need. This enables us to avoid post-production modifications. Despite building bespoke machines to order, the lead time can be as little as eight weeks - this is because the annual forecast has been established and submitted to the supply chain in advance. For large systems with automation, we have to book a timeslot for R&D work and these tailored solutions can have a lead time upward of 8 months. However, we also test all of our machines before shipping, this eliminates issues during installation and commissioning. Our suppliers keep a stock level of components, and this ensures a rapid supply of parts to our assembly lines on a Just In Time basis whilst ensuring we do not need to keep stock items.” Looking to the future, Antti says: “There are plans for expansion in the future, but nothing has yet been decided. The factory floor works two shifts, and this covers production for 18 hours a day from 6am to 12am. Concerning technology, we are continually advancing the business and our product lines with new developments that are exceeding the customers' expectations with an ability to outperform technology from our rivals.” This technology is on show in the 7000m2 technology centre that is the centrepiece of the state-of-the-art Seinäjoki facility. Here, Prima Power demonstrates its complete armoury of solutions from the Laser Genius+1530 with the PSR (Picking and Stacking Robot) to the new EBe 2720 servo-electric driven panel bender that demonstrates the company's latest API technology. In fact, the EBe 2720 panel bender forms part of a complete PSBB (Punch, Shear, Buffer and Bend) automation solution in the Technology Centre. At one end, this colossus automation system that stretches some 40m and has the Combi Genius CG1530 laser and punching machine is fed by the Night Train Genius automation system. The Night Train in the Technology Centre has more than 60 storage cassettes – each with a capacity to hold 3 tons of sheet steel. Completely configurable to the demands of the end user, the impressive Night Train has the CG1530 at one end and at the other, a line that feeds the Shear Brilliance 1530 punching and shearing machine. Sheets fed to the Shear Brilliance 1530 are then transferred to a buffering station where sheets and parts can be removed, added or flipped over for transfer to the final station, the EBe 2720 panel bender. During our visit, the exceptional level of flexibility and automation was demonstrated with a complete kit of parts being manufactured for an office furniture assembly – but we'll take a closer look at this technology in the next edition of MTD Magazine in January.

Technology changes on what seems like to be a daily basis. How we sell has not changed in ages. Sure, they slap a new name and tweak a couple of terms, but the process of selling remains the same. SPIN Selling, Solution Selling, Challenge Sale, etc. But after covid, the PreSales role specifically has had to change. Those who see it coming can prepare, others will be left as Sales Support.   Today's guest is Paul Harris, Principle Solution Architect at Loftware. We talked about his interesting journey, where he had to make tough decisions, after being pushed into things he had to get out of. We also talked about the evolution of sales engineering, what it was like before the pandemic vs now, and where Paul thinks it will be in the coming years.   

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Quality and environmental management are top priorities for many organisations, backed up by the increasing number of ISO 9001 and ISO 14001 certificates being issued every year. Aside from being a popular requirement on tenders, ISO 9001 and ISO 14001 provide a robust framework for businesses to ensure they follow Best Practice, enhance their businesses performance and put measures in place to reduce their environmental impact. We often see these two Standards being implemented in tandem, as is the case with todays' guest, Asynt. Asynt is a global provider of world leading technologies and services for scientific research, developed by chemists for chemists, their laboratory equipment responds to the real demands of industry and academia across the globe. Today we welcome Siobhan Ellwood, Sales Support at Asynt, as she explains their journey towards ISO 9001 Implementation, and how they embedded ISO 14001 along the way using our online learning platform – the isologyhub. You'll learn ●      Who are Asynt? ●      How did Siobhan get involved with ISO Standards? ●      What was Asynt's main driver for obtaining ISO 9001 and ISO 14001? ●      What did Asynt learn while implementing ISO 9001 and ISO 14001? ●      Siobhan's experience using the isologyhub to implement ISO 14001   Resources ●      Asynt ●      ISO 9001 ●      ISO 14001 ●      isologyhub   In this episode, we talk about: [00:55] An Introduction to Asynt - A global provider of world leading technologies and services for scientific research. Based just outside of Ely in Cambridgeshire, they just celebrated 20 years in business! [02:10] Siobhan's role and how she got involved with ISO Standards: Siobhan is the Sales Support Manager for Asynt, she assist with raising quotations, managing sales orders and providing support for the warehouse. In January 2023, 3 members of the Asynt Team were tasked with researching and obtaining ISO 9001, with a view to adopt ISO 14001 later on. Siobhan had experience working with Quality Standards thanks to her previous work in aviation and automotive companies, and had even previously implemented the Standard. Naturally, she was a perfect fit to head the ISO 9001 and ISO 14001 project at Asynt. [05:40] What did Siobhan enjoy most about Implementing ISO Standards? Initially, realising that she had a lot more knowledge about ISO than she gave herself credit for. Also, making use of the 5 Why's to identify where something has gone wrong, implement a solution and preventing it from recurring. [06:40] What were the main drivers behind Implementing ISO 9001 and ISO 14001?: For ISO 9001 – Top Management saw the need to have proper procedures in place, to ensure that everything was written down and could be communicated and conducted by other staff if needed. Ultimately, they wanted a cohesive system where everything, included roles and responsibilities, were documented and managed. For ISO 14001 – Customers often ask for ISO 9001, but ISO 14001 was also starting to pop up in conversation more. Top Management at Asynt wanted to get ahead of the curve and make the move towards becoming more environmentally friendly. It was also seen as a stepping stone towards being in a position to calculate their Carbon Footprint and make further improvements. [09:50] The ISO 14001 Coaching Programme – Asynt were one of the first companies to go through our ISO Coaching Programme, hosted via the isologyhub. This programme combined the DIY digital platform with group coaching sessions, allowing all participants to work collaboratively towards creating their own Environmental Management System.   [10:20] Siobhan's experience with the ISO 14001 Coaching Programme:  Overall Siobhan had a very positive experience in the coaching programme, a few highlights include: Sharing ideas: Other participants come from a wide range of industries, and each brought their own unique ideas to the table, encouraging others to look at things from many different points of view. Support: If another participant is struggling with something, there is a group of people to support and provide possible solutions. Siobhan gave an example of where she provided an Excel guide to another member who was looking for a solution. Resources: Siobhan had previous experience with implementing ISO Standards, so she was aware of what type of documentation was required. She found the resources on the hub useful to refer to outside of coaching sessions, to enhance Asynt's own ISO Standard Implementation.   [12:20] What was the biggest Gap identified during Asynt's Gap Analysis? Mostly it was the lack of documentation, which required a lot of work to get everything written down in cohesive processes and procedures. For ISO 14001, Asynt are fortunate enough to own the buildings that they operate in. So, gathering the initial information required where potential energy and environmental improvements could be made was fairly easy. [15:00] What differences did Asynt see after addressing the identified gaps? For ISO 14001 – Some elements were already in place (recycling waste ect), but weren't being monitored in any meaningful way. Now Siobhan has got processes in place to ensure the recycling is being separated correctly and weighed so they can properly gauge their impact. For ISO 9001 – It was the introduction of the 5 Why's, which Asynt have used to great effect to identify problems and implement solutions. An example of this can be found in their warehouse, lanes and shelves weren't labelled, causing confusion. It was a quick fix that could have been implemented years ago, but the 5 Why's forced a much needed change. [18:00] What did Siobhan learn from the experience of Implementing ISO 9001 and ISO 14001?  Integrating a Management System can save on a lot of paperwork! Initially the plan was to have just an ISO 9001 System, with ISO 14001 implemented at a later date. Going through the process of Implementing them as the same time highlighted how much easier it would be to combine them, thanks in part to how many elements overlap between the two. It also makes the system a lot easier to interact with, having everything in one place rather than spread between two separate systems means staff don't have to waste time digging for policies and Procedures. [20:00] Certification plans: Asynt are well on their way towards ISO 9001 and ISO 14001 certification with their Stage 1 in October and Stage 2 in November 2023. With just under 2 months before the Stage 1, Siobhan plans to continue working through some opportunities for Improvement, raised by Blackmores in some recent Internal Audits. [21:41] Siobhan's top tip: Trust in the process and make sure that you have the right person in your business to lead the ISO project. Also being open to change, being honest with yourself about where the gaps are and trying to get those closed but also manage expectations within the business. [23:50] Siobhan's book recommendation:  Salt path by Raynor Winn. [26:05] Siobhan's favorite quote: “Personal growth is not a matter of learning new information, but unlearning old limits” – Alan Cohen If you'd like to learn more about Asynt check out their website! We'd love to hear your views and comments about the ISO Show, here's how: ●      Share the ISO Show on Twitter or Linkedin ●      Leave an honest review on iTunes or Soundcloud. Your ratings and reviews really help and we read each one. Subscribe to keep up-to-date with our latest episodes: Stitcher | Spotify | YouTube |iTunes | Soundcloud | Mailing List

Sales --- Support this podcast: https://podcasters.spotify.com/pod/show/laughingatbirds/support

Sales is not a "one-size-fits-all" profession. The problems sales professionals face are wide ranging and cover all sorts of topics: prospecting, discovery, prospect relationships, and more.We launched Sales Support to help you get answers to your sales challenges. Call +1 (303) 578-8581 to get your question answered... and maybe even featured in a future Sales Support episode!In this second edition episode of Sales Support, join our sales experts as they break down answers to real questions such as prospecting strategies, discovering entry-ways into your target companies, and more.Listen in as we answer questions and discuss:What types of research will give you an edge when deploying account prospecting strategies?How do you reach decision makers when the majority of your target clients are off-shore, but your contacts aren't capable of getting you to where you need to go?When your target client accepts your connection request, what comes next? A personalized message? A pitch to your newsletter? A recommendation to you favorite ice cream shop?How can sellers find prospects where they already are, and how can you be prepared when you find them?Again, if you have a sales challenge and you want a sales expert to answer your question, then call today: +1 (303) 578-8581Follow our illustrious team of sales experts from today's episode:Stephanie Benavidez on LinkedIn: https://www.linkedin.com/in/melissagaglione/Sarah Filipiak on LinkedIn: https://www.linkedin.com/in/saad-khan-73329013b/Riley Blaisdell on LinkedIn: https://www.linkedin.com/in/rileyblaisdell/Nicholas Thickett on LinkedIn: https://www.linkedin.com/in/nicholasthickett/Morgan Smith on LinkedIn: https://www.linkedin.com/in/morganjsmith/Liked what you heard today? Join the 1Up Club to power up your prospecting. Get access to power plays, special briefings, and even DIY enablement docs that help you prospect better. Learn more at b2bpowerhour.com/join.

Sales is not a "one-size-fits-all" profession. The problems sales professionals face are wide ranging and cover all sorts of topics: prospecting, discovery, prospect relationships, and more.We launched Sales Support to help you get answers to your sales challenges.Call  +1 (303) 578-8581 to get your question answered... and maybe even featured in a future Sales Support episode!In this kickoff episode of Sales Support, join our sales experts as they break down answers to real questions such as LinkedIn prospecting plans, outbound sales strategies, and when to know if rescheduling that demo is appropriate or not, and more.Listen in as we answer questions and discuss:What are the next steps after a prospect accepts a LinkedIn request? Send a thank you message? Interact with their content? Ignore it altogether? What should your tone ideally be?How to approach rescheduling a meeting or demo with a client, when it's appropriate, and potential condensed plans if a reschedule or shortened time is needed.Why cold calling might work (and might not) to different personas in technology companiesHow to navigate a scenario where your employer doesn't support you properly with the technology and tools needed to succeed.Again, if you have a sales challenge and you want a sales expert to answer your question, then call today: +1 (303) 578-8581Follow our illustrious team of sales experts from today's episode:Melissa Gaglione on LinkedIn: https://www.linkedin.com/in/melissagaglione/Saad Khan on LinkedIn: https://www.linkedin.com/in/saad-khan-73329013b/Caspian Lewke on LinkedIn: https://www.linkedin.com/in/caspian-lewke/Morgan Smith on LinkedIn: https://www.linkedin.com/in/morganjsmith/Liked what you heard today? Join the 1Up Club to power up your prospecting. Get access to power plays, special briefings, and even DIY enablement docs that help you prospect better. Learn more at b2bpowerhour.com/join.

Geht es um digitale Transformation, konzentrieren sich Unternehmen oftmals ausschließlich auf neue Technologien und Features und übersehen dabei wichtige Basics. Dies kann aber den Erfolg der Transformation gefährden.Marcus Wolter, Head of Sales Support & Digital Business bei Dockweiler, beleuchtet zusammen mit unserem Host Nico Stein, die Stolperfallen, die es zu vermeiden gilt, und welche Bereiche für eine erfolgreiche Digitalisierung von besonderer Bedeutung sind.Das erwartet Sie:1. ROI durch Digitalisierung: Warum geteilte Werte der Schlüssel zum Erfolg sind2. Sinnvoller Mehrwert: Wie Unternehmen ihre eigene Position innerhalb der Wertschöpfungskette verstehen3. Warum Agilität nicht alle Probleme lösen kann____________________Über Marcus Wolter:Marcus Wolter ist seit Februar 2021 bei Dockweiler tätig und bekleidet dort die Position des Head of Sales Support & Digital Business. Als erfahrener Ingenieur verfügt er über mehr als 10 Jahre Berufserfahrung in den Bereichen Industrie, Sales und Management. Mit seiner langjährigen Erfahrung in Führungspositionen bei multinationalen Unternehmen und börsennotierten Organisationen konzentriert er sich auf die Bereiche Digitalisierung, Unternehmensentwicklung, Sales, Transformation und die Erschließung neuer Geschäftsmöglichkeiten.Finden Sie Marcus Wolter auf LinkedIn: https://www.linkedin.com/in/marcus-wolter-sn/ Über Dockweiler:Die Dockweiler AG ist der international führende Anbieter für Rohrsystemen aus Edelstahl.Das Produktspektrum reicht von Rohren, Formteilen, Schläuchen und weiteren Komponenten bis hin zu komplexen kundenspezifischen Lösungen.Zu den Kernmärkten von DW gehören die pharmazeutische und die Halbleiterindustrie. Zu den Kunden zählen sämtliche namhafte Player aus dem Bereich der Pharmazie- und Microchipindustrie.Dockweiler beschäftigt weltweit über 700 Mitarbeiter an vier Produktions- und zehn Vertriebsstandorten. Darüber hinaus ergänzen Distributeure in über 50 Ländern das Vertriebsnetz.Webseite: https://www.dockweiler.com/Branche: Rohrsysteme / AnlagenbauHauptsitz: Neustadt-Glewe (Deutschland)Unternehmensgröße: 700____________________ Über unseren Host Nico Stein:Nico Stein ist Head of Digitalization & Agile Transformation bei der Aleri Solutions GmbH, die anderen dabei hilft, ihr Business mit der Entwicklung von innovativen Individual-Softwarelösungen effizienter zu gestalten. Er ist ein erfahrener Projektmanager mit über 10 Jahren Erfahrung in der Leitung von Softwareentwicklungsprojekten für renommierte Unternehmen wie Porsche und Mercedes-Benz. Neben seiner beruflichen Expertise ist er ein begeisterter Kaffeeliebhaber, der seinen Cappuccino aus seiner ECM Siebträgermaschine mit selbst gerösteten Kaffeebohnen bevorzugt. Auch in der Küche ist er ein Gourmet. Sein bisher ausgefallenstes Gericht: Wildpastete mit fermentiertem Kürbis, Wacholderschaum, Wildkräutersalat und Brioche.Finden Sie Nico Stein auf LinkedIn: https://www.linkedin.com/in/stein-nico/__________Der "Digital Industry Leaders" Podcast wird von unseren Freunden von SAWOO produziert – https://www.sawoo.io/ 

IN THIS PANEL DISCUSSION, WE WILL EXPLORE THE ROLE OF MATRIX42 IN ENABLING AND DRIVING DIGITAL TRANSFORMATION FOR ORGANIZATIONS. OUR PANELISTS, EXPERTS IN THE FIELD, WILL DISCUSS THE SOLUTIONS AND SERVICES OFFERED BY MATRIX42 THAT HELP ORGANIZATIONS STREAMLINE THEIR IT OPERATIONS, ENHANCE SERVICE MANAGEMENT CAPABILITIES, AND OPTIMIZE ENDPOINT MANAGEMENT. WE WILL DIVE INTO REAL-WORLD EXAMPLES AND SUCCESS STORIES, DISCUSSING THE CHALLENGES AND OPPORTUNITIES ORGANIZATIONS FACE IN THEIR DIGITAL TRANSFORMATION JOURNEY. JOIN US TO GAIN VALUABLE INSIGHTS AND PERSPECTIVES ON HOW MATRIX42 EMPOWERS ORGANIZATIONS TO EMBRACE DIGITAL TRANSFORMATION AND STAY AHEAD IN THE RAPIDLY EVOLVING DIGITAL LANDSCAPE.Mr. Samer Hani, Director of Sales and Operations, Matrix42 EE,META Mr. Boris Samsel , VP Sales Support, Matrix42 Head Quarters Mr. Antoine Ibry, Managing Consultant at Signature Consultancy Mr. Julien Salem, Director of CoE (Center of Excellence), BCom Offshore SALMr. Waleed El Helou, Managing Director EHDF, Midisgroup

IN THIS PANEL DISCUSSION, WE WILL EXPLORE THE ROLE OF MATRIX42 IN ENABLING AND DRIVING DIGITAL TRANSFORMATION FOR ORGANIZATIONS. OUR PANELISTS, EXPERTS IN THE FIELD, WILL DISCUSS THE SOLUTIONS AND SERVICES OFFERED BY MATRIX42 THAT HELP ORGANIZATIONS STREAMLINE THEIR IT OPERATIONS, ENHANCE SERVICE MANAGEMENT CAPABILITIES, AND OPTIMIZE ENDPOINT MANAGEMENT. WE WILL DIVE INTO REAL-WORLD EXAMPLES AND SUCCESS STORIES, DISCUSSING THE CHALLENGES AND OPPORTUNITIES ORGANIZATIONS FACE IN THEIR DIGITAL TRANSFORMATION JOURNEY. JOIN US TO GAIN VALUABLE INSIGHTS AND PERSPECTIVES ON HOW MATRIX42 EMPOWERS ORGANIZATIONS TO EMBRACE DIGITAL TRANSFORMATION AND STAY AHEAD IN THE RAPIDLY EVOLVING DIGITAL LANDSCAPE.Mr. Samer Hani, Director of Sales and Operations, Matrix42 EE,META Mr. Boris Samsel , VP Sales Support, Matrix42 Head Quarters Mr. Antoine Ibry, Managing Consultant at Signature Consultancy Mr. Julien Salem, Director of CoE (Center of Excellence), BCom Offshore SALMr. Waleed El Helou, Managing Director EHDF, MidisgroupFollow us:Instagram: https://instagram.com/dxtalksevents?i...Linkedin: https://www.linkedin.com/company/dxta...Facebook: https://www.facebook.com/DxTalksTwitter :...

In most manufacturing plants, safety and efficiency begin at the loading docks. In this Efficient Plant podcast, we talk with Joe Ellestad, Director of Customer Relations & Sales Support, at Rite-Hite, Milwaukee (ritehite.com), a world leader in the manufacture, sale, and service of loading-dock equipment. Ellestad, who leads the Customer Experience Center at Rite-Hite's newly built world headquarters. He interacts daily with material-handling industry professionals, keeping his finger on the pulse of the latest trends, solution needs, and customer insights. Our conversation focuses on loading-dock safety issues and how Rite-Hite's various products keep dock workers and fork-truck drivers safe and promote loading and unloading efficiency.

Welcome to the NEW Roundtable Wednesday where topics that are related to BEMER can be explored and expanded upon.  This is a place where open participation is needed so everyone can learn and grow from one another.  Please note, this show is recorded and heard by distributor and non-distributor alike, so we must stay compliant, positive, and show everyone the helping hearts we all have as we share BEMER with others. Areas of discussion will cover everything in the BEMER Back Office, new promotions, how to share BEMER, what works best for you, what tools do you use most and why.  As you can see, the list is endless and as more people discover this open forum we should all learn in a fun and positive way.  I look forward to hosting this program.  Please dial 1 on your phone to call in and share.  Let's grow our BEMER Family together!!!!

The Cognism team presents the first episode of The Loop Live. The series bringing marketers 'in the loop' on the changing B2B buyer behaviour and what marketers need to be doing to succeed in this new world. In today's instalment, Alice (CMO) and Liam (VP of Marketing) discuss how marketers need to break free of the sales support role in order to best serve the modern buyer

XR Today's Demond Cureton hosts Johanna Böhm-Eberlein, MSc, Senior 3D Artist & Sales Support, Reactive RealityIn our interview, we discuss the following,-The top takeaways from the Metaverse Fashion Week (MVFW)-Reactive Reality's PICTOFiT solution and the fight for sustainable fashion-The process of designing and prototyping immersive fashion-Reactive Reality partner firms and future collaborationsHosted by Demond Cureton, Senior Journalist, XR Today #artryon #fashion #MVFW2023Thanks for watching, and if you'd like to see more like this, please follow us on our Twitter and LinkedIn pages.

This episode of Fleet Momentum is sponsored by and created in partnership with Quartix.

Money is the oxygen of your business, if you don't have it you suffocate.  In this episode, Dino interviews real estate mogul, Krisstina Wise  to talk about money. She gives tips on how entrepreneurs can be better with their money without sacrificing their health and hapinness . Expenses will always rise to match income Everytime you put something in debt, it increases the cost of your lifestyle. Krisstina Wise is a real estate mogul, Millionaire Coach, and creator of several multi-million dollar businesses including Goodlife Luxury, The Paperless Agent and most recently, WealthyWellthy. She is also an international speaker and the award-winning author of the Amazon Best-Seller Falling for Money, a romance novel for your bank account. Named one of the 100 Most Influential Real Estate Leaders in the country, she has been featured in USA TODAY, as well as by Apple, Contactually and Evernote for her creative leadership with emerging technologies.  After nearly losing her life in 2013 and spending almost half a million dollars to get it back, she is changing the world again by inspiring others to build extraordinary wealth and optimal health. By sharing her extreme successes and abysmal failures, Krisstina reveals the elusive secrets of the uber wealthy (and why health is where to invest first). Through cutting-edge, research-based education, access to the world's top wealth strategists and doctors, Krisstina is helping millions each year discover the true path to wealth, health, and happiness. For more information, you can check out Krisstina through:  Website: www.wealthywellthy.life Podcast: Wealthy Wellthy Podcast or book a complimentary call: www.krisstina.com/call Take the quiz: https://wisemoneymethod.com/quiz/ DINO'S BIO:  Dino Watt is a dynamic, highly sought after keynote speaker, private practice business advisor, best selling author, and certified body language and communication expert. As a business relationship expert, Dino understands that people are the heart of any business. His interactive training style will bring your audience to roaring laughter and move them to tears. Whether he is training on C.O.R.E Culture, Sales and Sales Support, or Making love and business work, your audience will rave about Dino and the energy he brings to every event. Dino has spoken for MKS, American Association of Orthodontists, PCSO, Pitts Progressive Study Group, The Shulman Study Club, Keller Williams, Sotheby's, DentalTown, Ortho2, OrthoVoice, and many others. Out of all the accolades Dino has received, the one he is proudest of is title of PHD, Passionate Husband and Dad. Dino has been married to his wife Shannon for 24 years and together they have raised 3 amazing adults.  

Memorial of St. Francis de Sales --- Support this podcast: https://anchor.fm/william-wannall/support

We're going to wrap up the week by talking about China. Investors have been keeping a close eye on China's reopening as the country reported its highest number of daily Covid-19 cases since the start of the pandemic this week.  While China has all along stuck to its zero-Covid policy,  what's more tricky this time round is that the development came after China recently dialled back on some of its pandemic measures, signalling a renewed focus on growth.  With China's cabinet also pledging new stimulus measures to revive its COVID-battered economy.this week, what are the chances of authorities reinstating containment measures?  Also - where do market watchers expect growth to to look like for China for this year and the next?  On Market View, Prime Time's finance presenter Chua Tian Tian got down to the details with Brock Silvers, Chief Investment Officer at Kaiyuan Capital.See omnystudio.com/listener for privacy information.

Today, we sat down with Jason Reisman of Eustis Roofing to discuss 3 types of sales support that roofing companies can implement into their businesses.

In this episode, Dino interviews relationship expert, Dr. Patty Ann Tublin to talk about how to create a thriving profitable practice and career without having to sacrifice happiness in your marriage and family life. Dr. Patty Ann Tublin is an internationally recognized communication and relationship expert, speaker, author, and executive coach. A best-selling author of “Money Can Buy You Happiness: Secrets Women Need to Know to Get Paid What They Are Worth!” and "Not Tonight Dear, I've Got a Business to Run!” which received a 4-star review from SUCCESS Magazine Book Review. She has been featured on ABC, NBC, CBS, FOX News, Sirius XM radio, MONEY 101 with Bob McCormick, and is the weekly relationship expert for 95.9 FOX FM– CT's #1 morning radio talk show. She has been published in The Wall Street Journal, SUCCESS Magazine, Fortune, Entrepreneurial Woman Magazine, The Huffington Post – and numerous other publications. Awarded the Leadership Award from The Women's Center 29th Annual Leadership Conference along with other dignitaries such as Mrs. Colin Powell. She is the CEO and Founder of Relationship Toolbox LLC. Dr. Patty Ann has been happily married for over 30 years and is the mom of 4 children, including a set of identical twins.   For more information, you can contact Dr. Patty through:  Website: https://drpattyann.com Podcast: The Trust Doctor   REFERENCE:  Mindset: The New Psychology of Success by Carol Dweck  Not Tonight Dear, I've Got a Business to Run! Enrich Your Marriage While Prospering in Your Business by Dr. Patty Ann Tublin DINO'S BIO:  Dino Watt is a dynamic, highly sought after keynote speaker, private practice business advisor, best selling author, and certified body language and communication expert. As a business relationship expert, Dino understands that people are the heart of any business. His interactive training style will bring your audience to roaring laughter and move them to tears. Whether he is training on C.O.R.E Culture, Sales and Sales Support, or Making love and business work, your audience will rave about Dino and the energy he brings to every event. Dino has spoken for MKS, American Association of Orthodontists, PCSO, Pitts Progressive Study Group, The Shulman Study Club, Keller Williams, Sotheby's, DentalTown, Ortho2, OrthoVoice, and many others. Out of all the accolades Dino has received, the one he is proudest of is title of PHD, Passionate Husband and Dad. Dino has been married to his wife Shannon for 24 years and together they have raised 3 amazing adults.

What's the cost of a prep center with Steven of Sales.Support and Scott Needham.

Here we are, another week past and time for another edition of The Tech Chef. For those of you that are regular listeners, thank you for tuning in again and for those of you that are joining us for the very first time, a very big welcome to all of you.  This is your number one resource for all things related to hospitality technology and strategy to make your organization a more profitable and efficient organization. To ensure you don't miss a single episode, make sure you subscribe to our show via your favorite podcast app, software or service. It is a pleasure to have you with us here today. Trust me, you are amongst great company! I will be flying to out Vegas tomorrow for https://foodondemandnews.com/food-on-demand-conference/may2022/ (Food on Demand)… look forward to seeing many of you there. The number of vendors and attendees that this show brings every year continues to impress me. I was at the very first show they had outside of Dallas and even year one, it was a substantial conference. Please come up and say “hi” when I see you there.  I have quite a few people scheduled for interviews for this show so if you would like to be one of them, please ping me on LinkedIn or text me so we can set something up. Today we are privileged to talk to https://www.linkedin.com/in/marcuswasdin/ (Marcus Wasdin).  Marcus Wasdin serves as the General Manager of the https://www.partech.com/products/par-back-office/ (PAR Data Central Business Unit). PAR Data Central, formally Restaurant Magic Software, is the Restaurant Back Office management suite that some of the world's best-known restaurants use to manage operations. In this role, Marcus has responsibility for all aspects of the business unit.  Most recently, Marcus served as the Chief Information Officer of the https://www.nba.com/hawks/ (Atlanta Hawks) and State Farm Arena. At the Hawks, Marcus has responsibility for the technology, analytics and business strategy functions. Marcus led the technology/guest experience components of the $200 million renovation of State Farm Arena implementing $25 million in new technology in an 18-month period. In his tenure, the Hawks improved from 16th to 1st in overall guest experience and from 18th to 1st in in arena technology as compared to other NBA teams based on guest surveys. Prior to joining the Hawks, Marcus served in multiple executive roles for hospitality, software and technology companies where he proved to be a successful and driven business leader. Most recently, Marcus served as Chief Information Officer at https://www.churchs.com/ (Church's Chicken). Marcus' experiences also include time as Vice President of Marketing and Product Management as well as the Vice President of Sales Support for SumTotal Systems, a strategic Human Capital and Business Planning software provider. Marcus also serves as an advisory board member for Hospitality Technology Magazine which is the only media brand dedicated exclusively to covering technology trends and solutions in the lodging and food service industries. Marcus Wasdin graduated with honors from the J. Mack Robinson College of Business at Georgia State University with a Bachelor of Business Administration in Computer Information Systems. How To Contact MeWebsite: https://skipkimpel.com/ (https://SkipKimpel.com) (all archived shows and show notes will be posted here) Website: https://constrata.io/ (https://ConStrata.io) Instagram: https://instagram.com/skipkimpel (https://instagram.com/skipkimpel) Twitter: https://twitter.com/skipkimpel (https://twitter.com/skipkimpel) Facebook:  https://www.facebook.com/skipkimpel1/ (https://www.facebook.com/skipkimpel1/) TikTok: https://www.tiktok.com/@skipkimpel (https://www.tiktok.com/@skipkimpel) LinkedIn: https://www.linkedin.com/in/skipkimpel/...

Join Don Bruns as he sits down with Taylor Sikkink, Sales Support, and Lee French, Technical Services, as they discuss the CR7. Topics include where this field computer fits into your operation, its basic and advance capabilities, and more. Learn a little more about this powerful Raven introductory product offering!

Are you an aspiring Product Manager? Have you built a product before? If not, then you should listen to this episode!In the episode, Matt and Moshe meet with Yusuke Nishijima, who works at Sales Support at Hyland. Yusuke has the passion to solve problems and build products for personal problems he encounters. He tried to learn programming to be able to build apps, but found it too challenging. Then he discovered No Code platforms, and ended up choosing Adalo. Using Adalo, he built several mobile apps, got feedback from users and pivoted. This is exactly how aspiring Product Managers can dive into building products rather than just learning the theory.Come join us as we learn from Yusuke about Adalo and his experience building and testing products. * Learn more about Adalo at: - https://www.adalo.com/ * You can connect with Yusuke at: - LinkedIn: https://www.linkedin.com/in/yusuke1234/Some products that Yusuke built with Adalo: - MyBottle - Find you can dispose of your reusable bottle: https://apps.apple.com/jp/app/my-bottle/id1543907764 - PeeYork - Bathroom finder app for NY city:https://apps.apple.com/jp/app/pee-york/id1569224215 - Yusuke - Memorizing 176 flags in the app:https://apps.apple.com/jp/app/yusuke/id1591724408 * You can find the podcast's page, and connect with Matt and Moshe on Linkedin: - Product for Product Podcast - linkedin.com/company/product-for-product-podcast - Matt Green - linkedin.com/in/mattgreenanalytics/ - Moshe Mikanovsky - linkedin.com/in/mikanovsky/ * Note: any views mentioned in the podcast are the sole views of our hosts and guests, and do not represent the products mentioned in any way. Please leave us a review and feedback ⭐️⭐️⭐️⭐️⭐️

Because of their profitability and sweeping access to resources, Invisible Dental Support Organizations or IDSOs are creating a lot of buzz today.  In this episode, Dino interviews Chip Fichtner, the founder of Large Practice Sales which specializes in invisible DSO transactions for large practices of all specialties. He discusses the invisible DSO and the specialty-focused invisible DSO in depth and  how his business helps practices find these "silent partner" investors.   For more information on Large Dental Practice, you can contact them through:  Website: https://largepracticesales.com/   REFERENCE:  1. How I Raised Myself from Failure to Success in Selling by Frank Bettger   DINO'S BIO:  Dino Watt is a dynamic, highly sought after keynote speaker, private practice business advisor, best selling author, and certified body language and communication expert. As a business relationship expert, Dino understands that people are the heart of any business. His interactive training style will bring your audience to roaring laughter and move them to tears. Whether he is training on C.O.R.E Culture, Sales and Sales Support, or Making love and business work, your audience will rave about Dino and the energy he brings to every event. Dino has spoken for MKS, American Association of Orthodontists, PCSO, Pitts Progressive Study Group, The Shulman Study Club, Keller Williams, Sotheby's, DentalTown, Ortho2, OrthoVoice, and many others. Out of all the accolades Dino has received, the one he is proudest of is title of PHD, Passionate Husband and Dad. Dino has been married to his wife Shannon for 24 years and together they have raised 3 amazing adults.

"So think about building communities, joining communities, and surrounding yourself with other people that can be helpful in your journey through sales." - Jack Wilson in today's Tip 1182 Do you have your own sales support system? Join the conversation at DailySales.Tips/1182 and add Jack to your own network and support system! Have feedback? Want to share a sales tip? Call or text the Sales Success Hotline: 512-777-1442 or Email: scott@top1.fm

Hiring the right person is essential. After all,  your business is only as good as your team.  But how do you hire the right person for your practice?   In this episode, Caleb Larkin of ApplicantPro joins Dino to talk about how to do just that. More importantly, he shares how to get your practice to stand out from the rest of the other practices so people would want to be part of your team.   Caleb is a hiring consultant expert. He is dedicated to providing a hiring solution that is tailored to the unique challenges of today's hiring environment.  For more information on ApplicantPro, you can contact them through:  Website: www.applicantpro.com  Email: caleb@applicantpro.com  Phone: 801-709-4064   REFERENCE:  David and Goliath: Underdogs, Misfits, and the Art of Battling Giants by Malcolm Gladwell DINO'S BIO:  Dino Watt is a dynamic, highly sought after keynote speaker, private practice business advisor, best selling author, and certified body language and communication expert. As a business relationship expert, Dino understands that people are the heart of any business. His interactive training style will bring your audience to roaring laughter and move them to tears. Whether he is training on C.O.R.E Culture, Sales and Sales Support, or Making love and business work, your audience will rave about Dino and the energy he brings to every event. Dino has spoken for MKS, American Association of Orthodontists, PCSO, Pitts Progressive Study Group, The Shulman Study Club, Keller Williams, Sotheby's, DentalTown, Ortho2, OrthoVoice, and many others. Out of all the accolades Dino has received, the one he is proudest of is title of PHD, Passionate Husband and Dad. Dino has been married to his wife Shannon for 24 years and together they have raised 3 amazing adults.

Keeping whole AV solution goals in mind, Chrissy thrives not just in digital signage but also in presentation training of Pro AV technology. From her start in Broadcast TV in '09 to her current home in Pro AV, Chrissy has spent her 12-year career gaining skills in technical training design, video presentation, video signal transport, IoT connectivity, AV system control, video system commissioning, and technical support. Chrissy Sara's latest work focuses on supporting Sony Pro Electronics' B2B division with a concentration in IoT digital signage solutions, Hybrid presentation solutions, internal technical education, and fostering Central US consultant relationships.  Chrissy has achieved a well-rounded understanding of the five key aspects of the AV industry (audio, video, control, networking, and project management) through her experience teaching AVIXA's CTS and CTS-I ANSI certified certification programs. Sara achieved the Educator of the Year award in 2021 from AVIXA's InfoComm 2021 in Orlando, FL. Check out our IG @SoundGirlsPod for some furry friend photos! 

Our SPECIAL GUEST, CHRISTINA BAKER, is a West Point graduate and Military Veteran that spent 13 months in Iraq, and served at Fort Hood and Fort Jackson. WE TRULY APPRECIATE HER SERVICE!!! Then she spent 15 years in the Mortgage industry, and now serves as the VP of Sales Support and Resolutions with Aflac. She shares a WORLD of WISDOM with us. Some of her PEARLS OF WISDOM include; DEFINE SUCCESS for You Do NOT Compare Yourself to others (GOD'S Journey for them is different) Find a GOAL & GO AFTER IT (Get off the Couch) BE YOUR BEST SELF CELEBRATE the WINS Define Your WHY DRIVE & GRIT YOU CAN NOT DO IT BY YOURSELF

Dr. Mart McClellan brings a unique perspective to the world of orthodontics because he is not only an orthodontist , but also a financial advisor! In this episode, he joins Dino to talk about using crypto in your practice.  Dr. Mart is the President of Macro Wealth Management (a Registered Investment Advisor (RIA)), and the only firm in America who utilizes an evidence-based process with a focus in the dental  profession.   He is a Charter Member of the Forbes Speakers Group and he is author of the Advantage Media/Forbes book "Your Retirement Smile: The Treatment Plan for Pay-Cut Prevention in Your Golden Years."  It is a #1 bestseller on Amazon on transforming the retirement income process.  Mart is also the Past-President of the Illinois Society of Orthodontists.  He graduated from DePauw University and went to Northwestern University for his dental degree and the University of Michigan for his orthodontic residency.  For more information on Mart McClellan, you can visit their website at www.macro-wealth.com or send him an email at mart@macro-wealth.com DINO'S BIO:  Dino Watt is a dynamic, highly sought after keynote speaker, private practice business advisor, best selling author, and certified body language and communication expert. As a business relationship expert, Dino understands that people are the heart of any business. His interactive training style will bring your audience to roaring laughter and move them to tears. Whether he is training on C.O.R.E Culture, Sales and Sales Support, or Making love and business work, your audience will rave about Dino and the energy he brings to every event. Dino has spoken for MKS, American Association of Orthodontists, PCSO, Pitts Progressive Study Group, The Shulman Study Club, Keller Williams, Sotheby's, DentalTown, Ortho2, OrthoVoice, and many others. Out of all the accolades Dino has received, the one he is proudest of is title of PHD, Passionate Husband and Dad. Dino has been married to his wife Shannon for 24 years and together they have raised 3 amazing adults.

On this month's Masters in Travel Panel Discussion in collaboration with The Bridge, Whitney is joined by Anita Powell, Founder of The Africa Hub & the Managing Director of Small World Marketing. This episode is all about the fantastic resource that is The Africa Hub. Listen in to hear more about how this hub can provide you training tools, marketing resources, and tons of tips and tricks in both learning about and selling Africa. --- Send in a voice message: https://podcasters.spotify.com/pod/show/mastersintravel/message

Why do it yourself or hire one person when you can access a team of resources for less?  In this episode, Larry Chatterton  joins Dino to talk about Resource Management, Inc and what they do. They talk about the benefits of partnering with a Professional Employer Organization (PEO) and share how they can help your dental practices to flourish.    REFERENCE:  How to win friends and influence people. How to stop worrying and start living by Dale Carnegie Lead with Hospitality: Be Human. Emotionally Connect. Serve Selflessly by Scott Taylor I love it Hers: Gow Great Leaders Create Organizations Their People Never Want to Leave by Clint Pulver For more information and any queries, you can contact him at:  Website: https://www.rminc.com/ Email: larry@rminc.com   DINO'S BIO:  Dino Watt is a dynamic, highly sought after keynote speaker, private practice business advisor, best selling author, and certified body language and communication expert. As a business relationship expert, Dino understands that people are the heart of any business. His interactive training style will bring your audience to roaring laughter and move them to tears. Whether he is training on C.O.R.E Culture, Sales and Sales Support, or Making love and business work, your audience will rave about Dino and the energy he brings to every event. Dino has spoken for MKS, American Association of Orthodontists, PCSO, Pitts Progressive Study Group, The Shulman Study Club, Keller Williams, Sotheby's, DentalTown, Ortho2, OrthoVoice, and many others. Out of all the accolades Dino has received, the one he is proudest of is title of PHD, Passionate Husband and Dad. Dino has been married to his wife Shannon for 24 years and together they have raised 3 amazing adults.

Special Guest: Abeed Janmohamed: Founder and Director of Volando Culture and Values play an important role in organizations and is a key growth driver for businesses as they look to accelerate their growth. Exploring the effect of strong cultures on Employee Engagement. Abeed advises clients on their growth & investment strategy and M&A – helping them plan for exit. Abeed spent most of his career in startups, turnarounds and high growth businesses across the Tech landscape, developing an in-depth understanding of the key growth drivers for businesses as well as a keen eye for the key technology trends and stand out businesses in the ecosystem. Following his successful stint at RadiumOne, Abeed was headhunted to join retail tech start-up Eagle Eye Solutions as Chief Revenue Officer. He was responsible for sales, account management and partner strategy. He delivered 150% year on year revenue growth and increased their partner base significantly with the Point of Sale and Payment platforms. Over the course of the last 3 years he has built and run Volando – an early stage start-up growth consultancy, fundraising strategy, Commercial Strategy and Sales Support, working with businesses in Madtech, IoT, Blockchain, Fintech as well as advising funds on their investments from a commercial perspective. Abeed has developed a string network of relationships across the venture capital and investment landscape which provides him with a unique insight on emerging technology businesses and trends. Join us as we discuss the importance of culture and values in creating employee engagement in start-ups and scale ups Listen Live (Archive Available) Host: Jo Moffatt

Manuel helps committed B2B Entrepreneurs hit product-market-fit and scale sales quickly with flexible, affordable, no bullshit Sales Acceleration Enablement. We discuss: - The major problems founders under $1m ARR have and how to solve them - How founders can identify their ICP and clearly define the industry they are serving - How to identify a predictable sales funnel Connect with Natalie here: https://www.facebook.com/natalialunevaspeaks https://www.linkedin.com/in/natalialuneva/ Join SaaS Boss group: https://www.facebook.com/groups/saasboss

In episode 5 of the Successful Driver Podcast, Kent meets with Jim Taber, Sales Support and National Account Manager at Arrow Truck Sales. 

Are you looking to better bridge the communication gap between technical teams and leadership decisions? On this episode of the Workplace Communication Podcast, we're talking to Rachel Stuve to learn more about the importance of storytelling for data professionals.  Rachel shares how storytelling can help leadership teams better understand data to make better and more informed decisions. Leadership tips you won't want to miss: Democratizing technology for increased accessibility Controlling for bias in machine learning The importance of data transparency Using data visualizations to tell stories Balancing data quality and completeness with decision-making Rachel is a technical and strategic leader with 15+ years of experience and passion for analytics and data-driven decision making, innovation, and proactive guidance for small to mid-sized to Fortune 100 companies. She specializes in strategic alignment, analytics software sales (Sales Support and Sales Operations for Pre-Sales and Post-Sales), Customer Journey, and building data CoEs. Rachel is very active in the Atlanta analytics and startup communities. If you're looking to bridge the gap between data professionals and leadership teams, then this episode is for you! If you've enjoyed this episode, please be sure to subscribe and leave a review.    Rachel's contact information: LinkedIn: https://www.linkedin.com/in/rachel-stuve/ Leading data conversations article: https://www.linkedin.com/posts/activity-6707749748079661056-CAJg   Lindsay's contact information: To book a discovery call: https://calendly.com/lindsaylapaquette/discovery-call E-mail: lindsay@collaborative-solutions.ca Website: https://lindsaylapaquette.com/ LinkedIn: https://www.linkedin.com/in/lindsaylapaquette/ Previous podcast episodes:  https://lindsaylapaquette.com/podcast

Postman has 8 million registered users across 400K organizations Freemium model but support for all users. Changed internal perspective by not calling them “free” users but users who have not derived enough value to pay for the product. Sales Support in Bangalore Product Support needs responsiveness and is distributed across the globe. 10 Individuals across Hawaii, Austin, Portugal, Nigeria, New Zealand, India). That helps in managing round the clock support. Also, San Francisco and Bangalore are highly competitive markets. Customer success Team 6 people High Responsiveness — First response time in 30min - 1hr Annual case volume - 20K 90-95% incoming cases over email and even twitter. 10-15% break fix cases / 80% or more are How-tos. New agent Training — 2 weeks learning the product and then they get into actual support tickets. Technology stack: Zendesk (ticketing, knowledge), Slack, JIRA/Confluence (root cause analysis, documentation), Public issue tracker on GitHub (bugs and feature requests). Engineering more engaged there rather than support, User Community Unique thing — all conversations are logged on to ONE SLACK CHANNEL accessible by EVERYONE in the company. Provides complete transparency to entire organization and makes support more visible. Priorities for next year: Premium Support for Enterprise Customers, Closing the loop — cadence between support and product teams to highlight product areas that need improvement. Also, provide feedback on “supportability” of features What would you do differently if you were to go back in time -- Hire more people and distributed earlier, Treat free users as customers from day Favorite business book -- The Checklist Manifesto: How to Get Things Right, Atul Gawande

Compass One Healthcare Sales Support & Marketing with SVP Dawn Himes by Compass One Connections