Growing Your Dental Business

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Grow Your Dental Business with the most relevant information needed to take your practice to the next level. Penny Reed is an author, coach and speaker who has worked with dental professionals over two decades. Hear timely tips and tools to help you make the best decisions as well as get your team…

Penny Reed


    • May 27, 2025 LATEST EPISODE
    • monthly NEW EPISODES
    • 31m AVG DURATION
    • 146 EPISODES


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    Latest episodes from Growing Your Dental Business

    Automate Your Cash Flow and Reduce Bad Debt with Ron Cash

    Play Episode Listen Later May 27, 2025 18:53


    Are patient past-due accounts slowing down your dental practice? In this episode, we sit down with Ron Cash of Transworld Systems Inc. (TSI) to explore how automation can help your practice recover more from your patients, faster, and at the lowest possible cost.Discover proven methods to:✅ Resolve past-due patient accounts efficiently✅ Improve cash flow & reduce bad debt✅ Seamlessly integrate collections with your existing dental software✅ Leverage TSI's partnership with the Michigan Dental Association for exclusive discountsDon't let outstanding accounts impact your bottom line—tune in now to learn how to streamline your collections process!You can connect with Ron by calling 877-RON-CASH—it's that easy! 

    Building High-Performing Dental Teams with Jennifer Paxton & Dr. Sten Ericson

    Play Episode Listen Later May 19, 2025 22:10


    Hiring and training the right dental team members is one of the biggest challenges dental practices face. Host Jacquelyn Hurley welcomes Jennifer Paxton and Dr. Sten Ericson of Pathway Dental Solutions to share their innovative approach to building efficient, high-performing teams.Jennifer, a dental industry leader with over 25 years of experience, and Dr. Ericson, co-founder of Pathway Dental Group, reveal how their First 400 Program streamlines hiring and training, ensuring new team members become productive quickly, whether they have dental experience or not. They also discuss: How to hire for willingness to learn over experience Strategies to systematize training and avoid the "unicorn hire" trapThe mindset shifts that help doctors become $1M+ producers Why transparency and accountability create stronger, more efficient teamsIf you're looking for a proven framework to optimize your dental team and grow your practice, this episode is packed with actionable insights!Connect with Jennifer & Dr. Sten at PathwayDentalSolutions.com or email connect@pathwaydentalsolutions.com.Sponsored by eAssist Dental Solutions – helping practices collect 100% of what's rightfully owed. Learn more at DentalBilling.com.Tune in now and take your dental practice to the next level!

    Navigating HR Challenges in Dentistry with Alan Twigg

    Play Episode Listen Later May 12, 2025 14:48


    Managing a dental practice is more than delivering excellent patient care, it's about building and maintaining a strong, engaged team. However, with changing employment laws, high turnover, and workplace culture challenges, HR can quickly become overwhelming for dentists and office managers.In this episode of Growing Your Dental Business, I sit down with Alan Twigg, co-owner of Bent Erickson & Associates, which has helped thousands of dentists navigate the complexities of HR and employment compliance. Alan shares insights on:The biggest HR challenges dental practices will face in 2025How changing labor laws impact your team and complianceStrategies for attracting and retaining top dental talent The importance of an up-to-date employee handbook Training resources like People Power to empower dental leaders HR doesn't have to be a headache. Learn how to create a stress-free, legally compliant, and thriving workplace with expert guidance. Listen now and take the first step toward a stronger dental team!

    The Secret to Smoother Dental Days – Virtual Assistants Explained

    Play Episode Listen Later May 5, 2025 29:36


    In this episode of Growing Your Dental Business, we explore how Virtual Assistants (VAs) can lighten the load for dental teams, improve efficiency, and help practices run more smoothly, without hiring more in-office staff.Join us as we chat with Rebecca Herring, a seasoned dental coach and expert in practice optimization, who shares how Virtual Assistants can reduce burnout, improve patient experience, and maximize profitability.Key Takeaways:-  Boosting Efficiency & Reducing Burnout - Virtual assistants handle administrative tasks such as scheduling, insurance verification, and patient follow-ups, allowing in-office teams to focus on patient care.- Cost-Effective Support – Many virtual assistants operate offshore and provide high-quality service at a lower cost ($11-$15/hour).-  Implementation Success – Rebecca's practice strategically assigned VAs to specific "lanes" such as insurance verification and scheduling, optimizing workflow across three locations.- Signs that Your Practice Needs Help – If your team is overwhelmed, calls are missed, or administrative tasks are piling up, it might be time to consider virtual assistants.Want to explore virtual assistants for your practice?Rebecca is offering a complimentary consultation - contact her at rebecca@yourtdcoach.com.

    Systems, Teams and Technology: Unlocking Success in Your Dental Practice

    Play Episode Listen Later Feb 5, 2025 30:18


    Welcome to another inspiring episode of the Growing Your Dental Business podcast! Join host Jacquelyn Hurley as she sits down with Laci Philips Newland, a dynamic speaker, coach, and founding partner of Practice Dynamics. From her early days as a chairside assistant to becoming a sought-after consultant, Laci has mastered the art of helping dental teams thrive. Laci shares her journey in this episode and reveals the key elements of creating a balanced and successful dental practice. Discover why leadership matters, how to address blind spots in your practice, and why investing in a coach can be the game-changer your team needs. Laci also introduces us to her innovative new software, DYVA (Dynamic Virtual Assistant)—a cutting-edge tool where dentists and office managers can log in to find solutions and systems for every aspect of their practice. With DYVA, answers to your practice management questions are just a click away. Whether you're a dentist focused on clinical excellence or a leader seeking to empower your team, Laci's insights and tools will inspire and equip you with practical strategies to elevate your practice. Tune in to learn how systems, leadership, metrics, teamwork, and technology like DYVA can transform your practice into a thriving success. Don't miss this conversation with actionable advice and motivation to help you grow your dental business! Reach out to Laci at laci@practicedynamics.net. To learn more about eAssist Dental Solutions, please visit https://shorturl.at/LjEX7.

    The Organized Practice: Elevate Profit and Productivity with Kay Hickey

    Play Episode Listen Later Jan 30, 2025


    In today's episode, we're thrilled to welcome Kay Hickey, a seasoned dental industry expert with over 30 years of experience as a licensed dental assistant, educator, and clinical efficiency consultant. Her expertise spans the critical areas of organization, inventory management, and team productivity—all of which contribute to a more profitable and less stressful practice. Kay offers actionable steps for quickly resolving disorganization and inventory mismanagement. Her methods improve profitability, productivity, and patient and team satisfaction. If Kay's approach to clinical efficiency inspires you and you would like to learn more, Kay is offering a free pre-discovery call! Don't miss the chance to explore how streamlined workflows and lean inventory management can transform your practice. Contact Kay at kay@zirc.com, or you can call her at 763-251-3029.To learn more about eAssist Dental Solutions, please visit https://shorturl.at/h6bUX.

    Elevating Patient Experience: A Conversation with Jessica Martin

    Play Episode Listen Later Jan 24, 2025


    Are you seeking to improve your patients' experiences and streamline your practice? Join us for a conversation with Jessica Martin, a specialist in patient experience and operational efficiency. This episode explores the psychology behind patient care, tips for designing smooth workflows, impactful design insights, and strategies for handling insurance challenges to enhance profitability. Full of practical advice, this discussion is ideal for dentists aiming to elevate their practices. Ready to learn more? Connect with Jessica at martinmanagementllc.com or reach out via email at jessica@martinmanagementllc.com.To learn more about eAssist Dental Solutions, please https://shorturl.at/h6bUX.

    Elevating Patient Experience: A Conversation with Jessica Martin

    Play Episode Listen Later Jan 24, 2025 28:06


    Are you seeking to improve your patients' experiences and streamline your practice? Join us for a conversation with Jessica Martin, a specialist in patient experience and operational efficiency. This episode explores the psychology behind patient care, tips for designing smooth workflows, impactful design insights, and strategies for handling insurance challenges to enhance profitability. Full of practical advice, this discussion is ideal for dentists aiming to elevate their practices. Ready to learn more? Connect with Jessica at martinmanagementllc.com or reach out via email at jessica@martinmanagementllc.com. To learn more about eAssist Dental Solutions, visit https://shorturl.at/LjEX7.

    How AI is Revolutionizing Practice Management and Marketing

    Play Episode Listen Later Nov 14, 2024 27:38


    In this episode, we're joined by Adrian Lefler, CEO of My Social Practice, a leading dental marketing company. Adrian dives into how AI is transforming the way dental practices engage with patients and grow their businesses. He breaks down the key ways AI is shaping dental marketing, the trends practices need to stay ahead of, and shares real-life examples of AI's impact on dentistry today. Adrian also addresses concerns about AI replacing jobs and explains how AI is a powerful tool to enhance, rather than replace, the valuable work of dental teams. Are you curious about how Conversational AI can help your practice? Learn more about Hello Annie, a cutting-edge AI tool that answers missed calls and manages web chat for dental practices. Visit mysocialpractice.com or www.helloannie.co to explore how it works firsthand! To learn more about eAssist Dental Solutions, visit https://shorturl.at/LjEX7.

    How AI is Revolutionizing Practice Management and Marketing

    Play Episode Listen Later Nov 14, 2024


    In this episode, we're joined by Adrian Lefler, CEO of My Social Practice, a leading dental marketing company. Adrian dives into how AI is transforming the way dental practices engage with patients and grow their businesses. He breaks down the key ways AI is shaping dental marketing, the trends practices need to stay ahead of, and shares real-life examples of AI's impact on dentistry today. Adrian also addresses concerns about AI replacing jobs and explains how AI is a powerful tool to enhance, rather than replace, the valuable work of dental teams.Are you curious about how Conversational AI can help your practice? Learn more about Hello Annie, a cutting-edge AI tool that answers missed calls and manages web chat for dental practices. Visit mysocialpractice.com or www.helloannie.co to explore how it works firsthand!To learn more about eAssist Dental Solutions, visit https://shorturl.at/h6bUX.

    Transforming Your Dental Practice: Expert Insights from Elaine Houle

    Play Episode Listen Later Oct 23, 2024 33:38


    Do you need help optimizing your dental practice's operations, maximizing revenue, and ensuring compliance? Join us as we welcome Elaine Houle, a seasoned dental practice consultant with over 28 years of experience. In this episode, Elaine shares invaluable insights on streamlining processes, establishing clear leadership roles, and safeguarding your practice's financial health. To learn more about eAssist Dental Solutions, please visit https://shorturl.at/LjEX7.

    Transforming Your Dental Practice: Expert Insights from Elaine Houle

    Play Episode Listen Later Oct 23, 2024


    Do you need help optimizing your dental practice's operations, maximizing revenue, and ensuring compliance? Join us as we welcome Elaine Houle, a seasoned dental practice consultant with over 28 years of experience. In this episode, Elaine shares invaluable insights on streamlining processes, establishing clear leadership roles, and safeguarding your practice's financial health.To learn more about eAssist Dental Solutions, please visit https://shorturl.at/h6bUX.

    Being Bold and Brave in Dentistry with Janice Hurley

    Play Episode Listen Later Oct 17, 2024 23:52


    Join us for an inspiring conversation with Janice Hurley, Dentistry's Image Expert on Personal Presence. With over 30 years of experience helping dental professionals transform their practices through confidence and professional excellence, Janice shares her insights on what it means to be bold and brave in dentistry today and how embracing these qualities can lead to a happier, healthier team and better patient relationships. We'll explore the key differences between self-esteem and self-confidence, how dental professionals can cultivate both, and practical steps doctors can take to ensure their practice thrives in today's challenging environment. Tune in to learn how to elevate your presence, build a more joyful work culture, and take bold steps toward lasting success! Looking for a happier, healthier practice? Book a 30-minute complimentary consultation with Janice Hurley today. You can find her on her website at www.janicehurley.com. Let her help you transform your practice and achieve lasting success. To learn more about eAssist Dental Solutions, please visit https://shorturl.at/LjEX7.

    Being Bold and Brave in Dentistry with Janice Hurley

    Play Episode Listen Later Oct 17, 2024


    Join us for an inspiring conversation with Janice Hurley, Dentistry's Image Expert on Personal Presence. With over 30 years of experience helping dental professionals transform their practices through confidence and professional excellence, Janice shares her insights on what it means to be bold and brave in dentistry today and how embracing these qualities can lead to a happier, healthier team and better patient relationships. We'll explore the key differences between self-esteem and self-confidence, how dental professionals can cultivate both, and practical steps doctors can take to ensure their practice thrives in today's challenging environment. Tune in to learn how to elevate your presence, build a more joyful work culture, and take bold steps toward lasting success!Looking for a happier, healthier practice? Book a 30-minute complimentary consultation with Janice Hurley today. You can find her on her website at www.janicehurley.com. Let her help you transform your practice and achieve lasting success.To learn more about eAssist Dental Billing, visit https://shorturl.at/h6bUX.

    Reignite, Refocus, and Grow: Suzanne Black's Blueprint for a Thriving Dental Practice

    Play Episode Listen Later Oct 10, 2024 30:38


    In this episode, mindset expert Suzanne Black discusses her career as a certified positive intelligence coach before becoming a dental consultant. Suzanne has helped countless dental teams reignite their passion, refocus their efforts, and achieve sustainable growth. Her clients see their practices grow by 20% or more and experience a joyful transformation in how their teams work and connect with patients. Tune in to discover the invaluable insights Suzanne brings to the table and learn how to create lasting success in your dental practice! Highlights: How C3 Results Group was born and Suzanne's vision behind its creation Strategies for reigniting passion in dentists facing burnout The importance of mindset and how to build and maintain strong, inspired teams Unique approaches and systems C3 Results Group uses to deliver exceptional results Special Deal ~ Join Suzanne Black in Chicago on October 24 and 25 for Dental Boot Kamp Accelerate, a two-day team experience designed to reignite your practice's growth and teamwork. Visit www.dentalbootkamp.com and use code eAssist for a special courtesy. For more information about Suzanne and her consulting services, visit www.C3Results.com. To learn more about eAssist Dental Solutions, visit https://shorturl.at/LjEX7. Don't miss this episode filled with actionable insights to help you reignite, refocus, and grow your dental practice!

    Unlocking Your Dream Practice: Embracing Innovation, Retaining Patients, & Mastering Dental Software

    Play Episode Listen Later Sep 25, 2024


    In this episode of the "Growing Your Dental Business" podcast, we're joined by Dayna Johnson, a dental practice management expert and founder of Novonee. Dayna shares invaluable insights on cultivating an open-minded team ready to embrace new technologies and best practices. She discusses the importance of mastering dental software, retaining both patients and team members, and how to give patients what they need and want, especially when it comes to online scheduling. Whether you're looking to build your dream practice or enhance your current operations, Dayna offers practical tips and tools to transform how you run your practice.To learn more about eAssist Dental Solutions, visit https://shorturl.at/h6bUX.

    Unlocking Your Dream Practice: Embracing Innovation, Retaining Patients, & Mastering Dental Software

    Play Episode Listen Later Sep 25, 2024 27:43


    In this episode of the "Growing Your Dental Business" podcast, we're joined by Dayna Johnson, a dental practice management expert and founder of Novonee. Dayna shares invaluable insights on cultivating an open-minded team ready to embrace new technologies and best practices. She discusses the importance of mastering dental software, retaining both patients and team members, and how to give patients what they need and want, especially when it comes to online scheduling. Whether you're looking to build your dream practice or enhance your current operations, Dayna offers practical tips and tools to transform how you run your practice. To learn more about eAssist Dental Solutions, visit https://shorturl.at/LjEX7.

    Whisking Up Wealth: Heidi Mount's Recipe for Dental Practice Success"

    Play Episode Listen Later Sep 13, 2024


    Ready to stir up some serious success in your dental practice? In this episode, Heidi will share her expert recipe for financial success, from uncovering hidden revenue streams to crafting a vibrant office culture by making your team feel appreciated and motivated.  Learn how to plug those pesky revenue leaks, monitor crucial metrics, and implement strategies to boost your profits. And here's the big surprise: Heidi has developed a revolutionary coaching app packed with everything you need to make a clear business plan, gain personal development, understand your financials, and more. Download it now on Google Play or the App Store by searching for "Coach Heidi Mount."Connect with Heidi on Instagram @HeidiMountDentalCoach and email her at Heidi@CoachingDentist.com for more insights.To learn more about eAssist Dental Solutions or to schedule your complimentary consultation, visit https://shorturl.at/h6bUX.

    Whisking Up Wealth: Heidi Mount's Recipe for Dental Practice Success"

    Play Episode Listen Later Sep 11, 2024 27:36


    Ready to stir up some serious success in your dental practice? In this episode, Heidi will share her expert recipe for financial success, from uncovering hidden revenue streams to crafting a vibrant office culture by making your team feel appreciated and motivated. Learn how to plug those pesky revenue leaks, monitor crucial metrics, and implement strategies to boost your profits. And here's the big surprise: Heidi has developed a revolutionary coaching app packed with everything you need to make a clear business plan, gain personal development, understand your financials, and more. Download it now on Google Play or the App Store by searching for "Coach Heidi Mount." Connect with Heidi on Instagram @HeidiMountDentalCoach and email her at Heidi@CoachingDentist.com for more insights. To learn more about eAssist Dental Solutions, visit https://shorturl.at/LjEX7.

    Organize and Thrive: How to Create an Efficient Dental Practice Using New Software

    Play Episode Listen Later Sep 5, 2024


    Samantha Jones, often referred to as the "Marie Kondo of Dentistry" for her unique approach to organizing dental practices, is a highly respected professional speaker, dental consultant, and software creator. Her insights on intentional living, organizational challenges, and the power of gratitude offer invaluable lessons for dental professionals seeking to enhance their practice's efficiency and workplace culture.In this episode, you'll learn:- The common organizational challenges faced by dental practices today- How Samantha's CreateWise software helps practices streamline operations and improve communication- Actionable tips for enhancing organization and efficiency in your practice, even if you're not ready to implement a new softwareThis software serves the "people side" of your business! Join the Cre8Wise Movement and learn how this unique approach can help your dental business thrive! Email jason@cre8wise.com for a demo of this incredible task management software. To learn more about eAssist Dental Billing, visit https://shorturl.at/h6bUX.

    Organize and Thrive: How to Create an Efficient Dental Practice Using New Software

    Play Episode Listen Later Sep 5, 2024 28:57


    Samantha Jones, often referred to as the "Marie Kondo of Dentistry" for her unique approach to organizing dental practices, is a highly respected professional speaker, dental consultant, and software creator. Her insights on intentional living, organizational challenges, and the power of gratitude offer invaluable lessons for dental professionals seeking to enhance their practice's efficiency and workplace culture. In this episode, you'll learn: - The common organizational challenges faced by dental practices today - How Samantha's CreateWise software helps practices streamline operations and improve communication - Actionable tips for enhancing organization and efficiency in your practice, even if you're not ready to implement a new software This software serves the "people side" of your business! Join the Cre8Wise Movement and learn how this unique approach can help your dental business thrive! Email jason@cre8wise.com for a demo of this incredible task management software. To learn more about eAssist Dental Billing, visit https://shorturl.at/LjEX7.

    Take Your Shot: How sports can help you lead your team under today's stress!

    Play Episode Listen Later Aug 22, 2024 34:52


    Ever wondered how working with athletes can help you run a dental practice? Dr. Dave Striegel, a seasoned performance psychologist, brings his expertise from the world of professional sports to the dental industry. In this episode, he delves into the parallels between athletic and dental practice performance, exploring strategies for enhancing team dynamics, leadership, and stress management. In this episode, he reveals how to transform dental teams into high-performing units, focusing on building strong cultures and overcoming common challenges that will enhance leadership, boost staff morale, and drive practice growth. You can find Dr. Dave at www.drdavestriegel.com where you can join his exclusive Empower and Excel Group Coaching program specifically geared toward Dental Office Managers and Team Leaders. To learn more about eAssist Dental Solutions, visit https://shorturl.at/rMyKe.

    Take Your Shot: How sports can help you lead your team under today's stress!

    Play Episode Listen Later Aug 22, 2024


    Ever wondered how working with athletes can help you run a dental practice? Dr. Dave Striegel, a seasoned performance psychologist, brings his expertise from the world of professional sports to the dental industry. In this episode, he delves into the parallels between athletic and dental practice performance, exploring strategies for enhancing team dynamics, leadership, and stress management. In this episode, he reveals how to transform dental teams into high-performing units, focusing on building strong cultures and overcoming common challenges that will enhance leadership, boost staff morale, and drive practice growth. You can find Dr. Dave at www.drdavestriegel.com where you can join his exclusive Empower and Excel Group Coaching program specifically geared toward Dental Office Managers and Team Leaders. To learn more about eAssist Dental Solutions, visit https://shorturl.at/h6bUX.

    It's All About the FACTS: Fractional, Accountability, Coaching and Training Simplified!

    Play Episode Listen Later Aug 14, 2024 22:03


    Every dental practice has untapped potential, and Brenda McNulty is here to help you find it. Brenda introduces her unique approach to dental consulting by discussing the difference between a consultant and a fractional training officer. Ongoing support is key. Brenda offers a fraction of her time in every office ensuring her teams gain knowledge and are accountable for that increased knowledge. If you're ready to simplify success and inspire excellence in your practice this episode is for you. Tune in and transform the way you do business! Brenda can be reached on her website at www.dsofacts.net, whether you're ready to start or want to explore the possibilities. Let Brenda help you unlock the success that's waiting within your practice. To learn more about eAssist Dental Solutions, visit https://shorturl.at/LjEX7.

    It's All About the FACTS: Fractional, Accountability, Coaching and Training Simplified!

    Play Episode Listen Later Aug 14, 2024


    Every dental practice has untapped potential, and Brenda McNulty is here to help you find it. Brenda introduces her unique approach to dental consulting by discussing the difference between a consultant and a fractional training officer. Ongoing support is key. Brenda offers a fraction of her time in every office ensuring her teams gain knowledge and are accountable for that increased knowledge. If you're ready to simplify success and inspire excellence in your practice this episode is for you. Tune in and transform the way you do business!Brenda can be reached on her website at www.dsofacts.net, whether you're ready to start or want to explore the possibilities. Let Brenda help you unlock the success that's waiting within your practice.To learn more about eAssist Dental Solutions, visit https://shorturl.at/h6bUX.

    Uncovering Hidden Barriers to Case Acceptance

    Play Episode Listen Later Aug 2, 2024 22:47


    Unlock the secrets to building patient trust and harnessing the power of intuition in your dental practice! Listen in as hygienist and consultant Cindy Rogers dismantles the myth that case acceptance is solely about money, time, and fear. She dives into the power of listening and reveals how seemingly insignificant details can hold the key to uncovering hidden barriers patients face. Discover practical strategies for cultivating intuition, strengthening patient relationships, and increasing case acceptance. Take advantage of this opportunity to transform your practice and empower your patients. Tune in now and take the first step towards a more empathetic and successful dental practice! Learn more at www.cindyrogers.com. To learn more about eAssist Dental Solutions, visit https://shorturl.at/LjEX7.

    Uncovering Hidden Barriers to Case Acceptance

    Play Episode Listen Later Aug 1, 2024


    Unlock the secrets to building patient trust and harnessing the power of intuition in your dental practice! Listen in as hygienist and consultant Cindy Rogers dismantles the myth that case acceptance is solely about money, time, and fear. She dives into the power of listening and reveals how seemingly insignificant details can hold the key to uncovering hidden barriers patients face. Discover practical strategies for cultivating intuition, strengthening patient relationships, and increasing case acceptance. Take advantage of this opportunity to transform your practice and empower your patients. Tune in now and take the first step towards a more empathetic and successful dental practice! Learn more at www.cindyrogers.com. To learn more about eAssist Dental Solutions, please visit dentalbilling.com. To schedule your complimentary consultation with eAssist, visit https://shorturl.at/deiR9.

    From Dentistry to Finance: Mastering Cash Flow with Dr. Howard Polansky

    Play Episode Listen Later Jul 12, 2024


    Jacquelyn Hurley welcomes a former dentist who transitioned into finance after a life-changing experience with his son's health. Dr. Howard Polansky shares his journey from the dental chair to becoming a financial coach, teaching people how to manage their cash flow more efficiently. Listen in as Dr. Polansky explains how he uses lines of credit to help individuals become their own CFO - Cash Flow Optimizer. He discusses the importance of income exceeding expenses, the risks and misconceptions of his financial strategies, and provides valuable tips for achieving financial freedom. Don't miss this insightful conversation that could change the way you think about your finances.Connect with Dr. Howard Polansky:Website: Financially LedPhone: 512-608-1020To learn more about eAssist Dental Solutions, please visit dentalbilling.com. To schedule your complimentary consultation with eAssist, visit https://shorturl.at/deiR9.

    Overcoming Compliance Chaos in Your Dental Practice

    Play Episode Listen Later Jul 12, 2024


    Struggling to keep up with the ever-changing OSHA and HIPAA regulations? You're not alone! Many dental practitioners and their staff face this challenge.Join Olivia Wann—whose unique background combines dental expertise with a law degree, graduating in the top 30% of her class—as she delves into the most common violations related to HIPAA and OSHA compliance that dental professionals face. Wann will explain the best practices for documenting compliance and highlight the significant repercussions of non-compliance.If you need help documenting your compliance efforts, you can find her at oliviawann.com. To learn more about eAssist Dental Solutions, please visit dentalbilling.com. To schedule your complimentary consultation with eAssist, visit https://shorturl.at/deiR9.

    Overcoming Compliance Chaos in Your Dental Practice

    Play Episode Listen Later Jul 11, 2024 25:44


    Struggling to keep up with the ever-changing OSHA and HIPAA regulations? You're not alone! Many dental practitioners and their staff face this challenge. Join Olivia Wann—whose unique background combines dental expertise with a law degree, graduating in the top 30% of her class—as she delves into the most common violations related to HIPAA and OSHA compliance that dental professionals face. Wann will explain the best practices for documenting compliance and highlight the significant repercussions of non-compliance. If you need help documenting your compliance efforts, you can find her at oliviawann.com. To learn more about eAssist Dental Solutions, please visit dentalbilling.com. To schedule your complimentary consultation with eAssist, visit https://shorturl.at/deiR9.

    From Dentistry to Finance: Mastering Cash Flow with Dr. Howard Polansky

    Play Episode Listen Later Jul 9, 2024 28:46


    Jacquelyn Hurley welcomes a former dentist who transitioned into finance after a life-changing experience with his son's health. Dr. Howard Polansky shares his journey from the dental chair to becoming a financial coach, teaching people how to manage their cash flow more efficiently. Listen in as Dr. Polansky explains how he uses lines of credit to help individuals become their own CFO - Cash Flow Optimizer. He discusses the importance of income exceeding expenses, the risks and misconceptions of his financial strategies, and provides valuable tips for achieving financial freedom. Don't miss this insightful conversation that could change the way you think about your finances. Connect with Dr. Howard Polansky: Website: Financially Led Phone: 512-608-1020 To learn more about eAssist Dental Solutions, please visit dentalbilling.com. To schedule your complimentary consultation with eAssist, visit https://shorturl.at/deiR9.

    The In-Network vs. Out-of-Network Dilemma: A Roadmap for Your Dental Practice with Dr. Gerilyn Alfe

    Play Episode Listen Later May 24, 2024 31:57


    Your practice's unique dynamics can determine whether you should be in-network or out-of-network and what the strategic advantages and drawbacks are. Dr. Alfe, who has practiced dentistry for 25 years, dives deep into a practice's numbers as she shares the 7 Steps to Financial Freedom and what it takes to optimize production, engage patient satisfaction, and align your team to create a cohesive environment.  For more information: Email: gerilyn@getaheadcc.comText: 312-479-4427or go to www.getaheadcc.comTo learn more about eAssist Dental Solutions, please visit dentalbilling.com. To schedule your complimentary consultation with eAssist, visit https://shorturl.at/deiR9.

    The In-Network vs. Out-of-Network Dilemma: A Roadmap for Your Dental Practice with Dr. Gerilyn Alfe

    Play Episode Listen Later May 22, 2024 30:49


    Your practice's unique dynamics can determine whether you should be in-network or out-of-network and what the strategic advantages and drawbacks are. Dr. Alfe, who has practiced dentistry for 25 years, dives deep into a practice's numbers as she shares the 7 Steps to Financial Freedom and what it takes to optimize production, engage patient satisfaction, and align your team to create a cohesive environment. For more information: Email: gerilyn@getaheadcc.com Text: 312-479-4427 or go to www.getaheadcc.com To learn more about eAssist Dental Solutions, please visit dentalbilling.com. To schedule your complimentary consultation with eAssist, visit https://shorturl.at/deiR9.

    EFT's Can Make a Difference in Your Cashflow!

    Play Episode Listen Later May 20, 2024 30:46


    EFT's Can Make a Difference in Your Cashflow!

    EFT's Can Make a Difference in Your Cashflow!

    Play Episode Listen Later May 20, 2024 30:46


    It may not be surprising to learn that 86% of Dental practices today are submitting claims electronically and, only 17% are receiving EFT payments electronically. Chris Haines, the founder of Dental Web Smart says that cash flow is the number one challenge facing dentists today. Listen in as Chris talks about a piece of technology that can help you easily set up Electronic Funds Transfer (EFT) and receive your reimbursement quicker than ever before. The first 7 new clients to register for the EFT and ERA Technology Insurance System, will receive 1 hour of 1 on 1 personal support from Chris herself. You can schedule a free consultation by going to www.dentalwebsmart.com. To learn more about eAssist Dental Solutions, please visit dentalbilling.com. To schedule your complimentary consultation with eAssist, visit https://shorturl.at/deiR9.

    Beyond the Smile: Exploring Implicit Bias in Dentistry

    Play Episode Listen Later May 3, 2024 31:33


    Join us as we welcome Kristine Berry, an inclusive leader and advocate for cultural diversity in dentistry. Kristine's journey from surviving bullying to becoming a voice for inclusion has shaped her passion for fostering sustainable success through diversity. With over three decades of experience in the dental industry, Kristine founded the Dental Diversity and Inclusion Alliance (DDIA) to empower organizations and individuals alike. In this episode, we'll delve into the practical aspects of implicit bias in dentistry. Kristine will explain what bias is and how it affects dental care. We'll learn how dental practices can effectively check for bias among their team and patients. Kristine will also provide practical tips on creating a workplace where everyone feels respected. We'll hear stories of dental practices that have improved by embracing diversity. Plus, Kristine will recommend resources for learning more about bias in dentistry, including her entire CE Course at www.dentalzing.com. You can contact her at coachkristineberry@gmail.com. Let's make dental care better for everyone! To learn more about eAssist Dental Solutions, please visit dentalbilling.com. To schedule your complimentary consultation with eAssist, visit https://shorturl.at/deiR9.

    Beyond the Smile: Exploring Implicit Bias in Dentistry

    Play Episode Listen Later May 3, 2024 32:41


    Join us as we welcome Kristine Berry, an inclusive leader and advocate for cultural diversity in dentistry. Kristine's journey from surviving bullying to becoming a voice for inclusion has shaped her passion for fostering sustainable success through diversity. With over three decades of experience in the dental industry, Kristine founded the Dental Diversity and Inclusion Alliance (DDIA) to empower organizations and individuals alike.In this episode, we'll delve into the practical aspects of implicit bias in dentistry. Kristine will explain what bias is and how it affects dental care. We'll learn how dental practices can effectively check for bias among their team and patients. Kristine will also provide practical tips on creating a workplace where everyone feels respected.We'll hear stories of dental practices that have improved by embracing diversity. Plus, Kristine will recommend resources for learning more about bias in dentistry, including her entire CE Course at www.dentalzing.com. You can contact her at coachkristineberry@gmail.com. Let's make dental care better for everyone!To learn more about eAssist Dental Solutions, please visit dentalbilling.com. To schedule your complimentary consultation with eAssist, visit https://shorturl.at/deiR9.

    The Dentistry Advantage: You and Your Team!

    Play Episode Listen Later Apr 18, 2024 30:14


    Do you dream of a dental practice where your team is confident, focused, and passionate about delivering exceptional patient care? In this episode, we welcome Kelly Duggan, a certified image coach, speaker, and consultant with a wealth of experience in dental hygiene. Kelly delves into personal and team development in the dental practice. She equips you with the tools to foster inner composure and strategic thinking, which she identifies as crucial skills for enhancing your workflow, patient care, and overall practice environment. Here's what you'll learn: - How active listening, personalized treatment plans, and effective communication lead to patient satisfaction - Strategies to uncover what makes your practice unique and how to leverage that for success - Join us and discover the Dentistry Advantage – for you, your team, and your patients! You can reach Kelly at www.Kellyduggan.com for a complimentary strategy call! To learn more about eAssist Dental Solutions, please visit dentalbilling.com. To schedule your complimentary consultation with eAssist, visit https://shorturl.at/deiR9.

    strategy advantage dentistry eassist kelly duggan
    Thriving Together: Building Profitability Through Patient-Centered Care

    Play Episode Listen Later Apr 12, 2024 41:01


    Creating a thriving dental practice is more than being profitable. It's striking the perfect balance between profitability and patient care through people, professionalism, and patience. Listen in as Daniela Skeen, the visionary founder of DentaEdge, shares invaluable insights on essential strategies for stress management, effective time utilization, and fostering genuine connections with patients and team members. Learn how cultivating a positive and professional environment can lead to not only increased profitability but also enhanced satisfaction for all involved. Don't merely survive the challenges of dentistry—thrive! Tune in for expert guidance and tangible strategies to elevate your dental practice to new heights of success and fulfillment. For more information and to connect with Dani, you can find her HERE on the eAssist Consultant Network! To learn more about eAssist Dental Solutions, please visit dentalbilling.com. To schedule your complimentary consultation with eAssist, visit https://shorturl.at/deiR9.

    Thriving Together: Building Profitability Through Patient-Centered Care

    Play Episode Listen Later Apr 12, 2024 41:30


    Creating a thriving dental practice is more than being profitable.  It's striking the perfect balance between profitability and patient care through people, professionalism, and patience. Listen in as Daniela Skeen, the visionary founder of DentaEdge, shares invaluable insights on essential strategies for stress management, effective time utilization, and fostering genuine connections with patients and team members. Learn how cultivating a positive and professional environment can lead to not only increased profitability but also enhanced satisfaction for all involved. Don't merely survive the challenges of dentistry—thrive! Tune in for expert guidance and tangible strategies to elevate your dental practice to new heights of success and fulfillment. For more information and to connect with Dani, you can find her HERE on the eAssist Consultant Network! To learn more about eAssist Dental Solutions, please visit dentalbilling.com. To schedule your complimentary consultation with eAssist, visit https://shorturl.at/deiR9.

    Ditch the Treatment Presentation and Ignite Patient Engagement

    Play Episode Listen Later Feb 29, 2024 28:40


    Can dental professionals give up traditional case presentations regarding individualized patient care? What if there's another way? JoinBrandi Hooker Evans RDH-ER, MHE, MAADH as she explodes the myth that dental professionals must rely solely on case presentations for individualized care. Discover her revolutionary 4-step approach that empowers patients to take charge of their oral health journey. This episode dives deep into how shifting the focus to education and informed decision-making can boost patient engagement and accountability and improve outcomes and satisfaction. Absorb some of her passion and expertise at www.brandihookerevans.com, where you will receive a free Stellar Infusion Study Club ticket and check out her new book that will launch soon called Dentists, Hygienists and Cows. To learn more about eAssist Dental Solutions, please visit dentalbilling.com. To schedule your complimentary consultation with eAssist, visit https://shorturl.at/deiR9.

    Ditch the Treatment Presentation and Ignite Patient Engagement

    Play Episode Listen Later Feb 29, 2024


    Can dental professionals give up traditional case presentations regarding individualized patient care? What if there's another way? JoinBrandi Hooker Evans RDH-ER, MHE, MAADH as she explodes the myth that dental professionals must rely solely on case presentations for individualized care. Discover her revolutionary 4-step approach that empowers patients to take charge of their oral health journey. This episode dives deep into how shifting the focus to education and informed decision-making can boost patient engagement and accountability and improve outcomes and satisfaction. Absorb some of her passion and expertise at www.brandihookerevans.com, where you will receive a free Stellar Infusion Study Club ticket and check out her new book that will launch soon called Dentists, Hygienists and Cows.To learn more about eAssist Dental Solutions, please visit dentalbilling.com. To schedule your complimentary consultation with eAssist, visit https://shorturl.at/deiR9.

    The Importance of Core Values of TEAM members in the practice

    Play Episode Listen Later Feb 15, 2024 27:40


    Keeping dental teams motivated can be challenging in even the most successful dental practice! In this episode, Dr. Maggie Augustyn will explore the pivotal experience in fostering a motivated and cohesive dental team long-term. She shares some secrets on retaining top talent with a focus on the core values of each team member and how to inspire and empower dental professionals by driving both individual fulfillment and collective prosperity. Join us while we discuss Dr. Maggie's passion, purpose, and practice of excellence in dentistry. If you would like to learn more about what it takes to becoming the leader instead of the manager of your team, reach out to Dr. Maggie on her website. www.myhappytooth.com She would love to connect with you! She is all about not only loving and being there for her team, but she loves to give back and help other dentists. To learn more about eAssist Dental Solutions, please visit dentalbilling.com. To schedule your complimentary consultation with eAssist, visit https://shorturl.at/deiR9.

    The Importance of Core Values of TEAM members in the practice

    Play Episode Listen Later Feb 13, 2024 28:14


    Keeping dental teams motivated can be challenging in even the most successful dental practice! In this episode, Dr. Maggie Augustyn will explore the pivotal experience  in fostering a motivated and cohesive dental team long-term. She shares some secrets on retaining top talent with a focus on the core values of each team member and how to inspire and empower dental professionals by driving both individual fulfillment and collective prosperity. Join us while  we discuss Dr. Maggie's passion, purpose, and practice of excellence in dentistry. If you would like to learn more about what it takes to becoming the leader instead of the manager of your  team, reach out to Dr. Maggie on her website. www.myhappytooth.com She would love to connect with you! She is all about not only loving and being there for her  team, but she loves to give back and help other dentists. To learn more about eAssist Dental Solutions, please visit dentalbilling.com. To schedule your complimentary consultation with eAssist, visit https://shorturl.at/deiR9.

    Igniting your Business Through Culture and Systems: People, Process and Proficiency

    Play Episode Listen Later Jan 31, 2024 21:13


    Is your business culture suffering due to inconsistency and the need to be more organized? It's time to embrace the power of well-documented systems. People + Process = Proficiency. Glenda Acevedo is a documentologist. She talks about what a documentologist is and how she can help get some systems in place for increased productivity, superior teamwork, and enhanced customer loyalty. Contact Glenda at thedocumentologist.com. She will help you develop an actionable plan for long-term success in your practice. Everything is customizable, the first 2 practitioners to reach out will receive $500. Contact Glenda at glenda@glendaacevedo.com for your customized proposal. To learn more about eAssist Dental Solutions, visit dentalbilling.com. To schedule your free consultation with eAssist, visit https://shorturl.at/deiR9.

    Unlocking the Power of Dental Dynamics: Navigating Generational Differences

    Play Episode Listen Later Jan 31, 2024 20:11


    In this episode, Lisa Copeland, CEO of Communicate with Influence, shares her insights on bridging generational gaps for dental professionals. The discussion dives into recognizing generational differences within dental practices, addressing how these nuances affect team dynamics and patient care. Lisa emphasizes the need for practices to become more generationally perceptive, offering specialized care tailored to each generation's preferences. She offers a complimentary Generational Jeopardy Chart. To understand the differences in working with different generations. Don't miss the chance to elevate your practice – explore coaching opportunities with Lisa at www.CommunicateWithInfluence.org. To learn more about eAssist Dental Solutions, visit dentalbilling.com. To schedule your free consultation with eAssist, visit https://shorturl.at/deiR9.

    Igniting your Business Through Culture and Systems: People, Process and Proficiency

    Play Episode Listen Later Jan 31, 2024 21:50


    Is your business culture suffering due to inconsistency and the need to be more organized? It's time to embrace the power of well-documented systems. People + Process = Proficiency. Glenda Acevedo is a documentologist. She talks about what a documentologist is and how she can help get some systems in place for increased productivity, superior teamwork, and enhanced customer loyalty. Contact Glenda at thedocumentologist.com. She will help you develop an actionable plan for long-term success in your practice. Everything is customizable, the first 2 practitioners to reach out will receive $500. Contact Glenda at glenda@glendaacevedo.com for your customized proposal. To learn more about eAssist Dental Solutions, visit dentalbilling.com. To schedule your free consultation with eAssist, visit https://shorturl.at/deiR9.

    Unlocking the Power of Dental Dynamics: Navigating Generational Differences

    Play Episode Listen Later Jan 31, 2024 20:44


    In this episode, Lisa Copeland, CEO of Communicate with Influence, shares her insights on bridging generational gaps for dental professionals.The discussion dives into recognizing generational differences within dental practices, addressing how these nuances affect team dynamics and patient care. Lisa emphasizes the need for practices to become more generationally perceptive, offering specialized care tailored to each generation's preferences.She offers a complimentary Generational Jeopardy Chart. To understand the differences in working with different generations. Don't miss the chance to elevate your practice – explore coaching opportunities with Lisa at www.CommunicateWithInfluence.org.To learn more about eAssist Dental Solutions, visit dentalbilling.com. To schedule your free consultation with eAssist, visit https://shorturl.at/deiR9.

    Celebrating a Strong Team Culture: Balancing Fun and Productivity in the Dental Office

    Play Episode Listen Later Dec 18, 2023 30:20


    Join us as we celebrate your dental team and unveil the secrets to transforming their workplace into a joyful productivity playground! Theresa Narantic dives into behavior modification tricks to inject fun without sacrificing efficiency. She talks about the culture of a dental team and discusses what it means to live out their best dental team life. She can help even the most clinically focused dentists. Discover how to cultivate a positive atmosphere where work feels less like drilling and more like smiling! Get ready to learn, laugh, and celebrate your dental team heroes! Special Offer: Theresa is offering a 30-minute complimentary consultation to set up your success compass. (expires 1.29.2024) You can reach out to her at success@speaker.dentalTo learn more about eAssist Dental Solutions, visit dentalbilling.com.

    Celebrating a Strong Team Culture: Balancing Fun and Productivity in the Dental Office

    Play Episode Listen Later Dec 14, 2023 29:43


    Join us as we celebrate your dental team and unveil the secrets to transforming their workplace into a joyful productivity playground! Theresa Narantic dives into behavior modification tricks to inject fun without sacrificing efficiency. She talks about the culture of a dental team and discusses what it means to live out their best dental team life. She can help even the most clinically focused dentists. Discover how to cultivate a positive atmosphere where work feels less like drilling and more like smiling! Get ready to learn, laugh, and celebrate your dental team heroes! Special Offer: Theresa is offering a 30-minute complimentary consultation to set up your success compass. (expires 1.29.2024) You can reach out to her at success@speaker.dental To learn more about eAssist Dental Solutions, visit dentalbilling.com.

    Align Your Team and Lower Your Stress!

    Play Episode Listen Later Dec 12, 2023 24:05


    Practice owners and dental teams are looking for a stable yet fun place to work each day where they can focus on patient care. Angela Davis Sullivan talks about several reasons why there might be added stress due to unmet expectations. Possibly expectations were never set up to begin with. Listen in as Angela Davis Sullivan talks about ways to get the entire team aligned and create systems that work for them. This helps the practice be more profitable, lower stress, with the opportunity to have some fun!Reach out to Angela for a 30-minute chat on how things are going in your dental practice. The best way to reach her is 813-690-7531.To learn more about eAssist Dental Solutions, visit dentalbilling.com

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