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Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)
AI is changing more than software, it's redesigning how enterprises operate. In this episode of Technovation, Peter High speaks with Amir Kazmi, Chief Technology and Growth Officer at Ralliant, about how precision technology companies are embedding AI into operational workflows, industrial systems, and critical infrastructure. Amir explains how the Ralliant Business System (RBS) is evolving into an AI-native operating model designed to accelerate decision-making, reduce cycle times, and improve operational resilience at global scale. Key discussion topics include: Embedding AI into enterprise workflows and decision systems The role of precision sensing in electrification and grid reliability How Ralliant supports critical infrastructure across 90+ countries Balancing agility and governance in the AI era Why autonomous workflows may redefine enterprise operations
In this Omni Talk Retail interview, recorded live from World Retail Congress 2026 in Berlin, Chris Walton connects with Kristin Wolf, Chief Strategy & Growth Officer at Ulta Beauty, to discuss how one of beauty retail's biggest players is thinking about long-term growth, AI, and global expansion. Kristin shares how her newly created executive role reflects Ulta's focus on balancing core business growth with future innovation, from scaling internationally to rethinking how AI can transform retail operations, agility, and customer experience. The conversation also explores why traditional planning cycles are breaking down, how organizations need to evolve alongside technology, and why AI is forcing retailers to rethink not just tools, but the way work itself gets done. Plus, Kristin breaks down Ulta's recent expansion moves, including the acquisition of Space NK and partnerships across Mexico and the Middle East, and explains why disciplined innovation matters more than chasing “shiny objects.” Key Topics Covered: • Why Ulta created the Chief Strategy & Growth Officer role • How AI is reshaping retail strategy and organizational design • The future of agility and test-and-learn retail operations • Why growth today requires balancing core business + future bets • Ulta's international expansion strategy and recent global moves • How AI can accelerate both efficiency and customer experience • Why leadership teams need to rethink processes before deploying AI • The changing pace of retail transformation and innovation • How beauty retail continues to lead consumer and omnichannel trends Thank you to Vusion for supporting Omni Talk Retail's live coverage from World Retail Congress 2026 in Berlin. #WRC2026 #WorldRetailCongress #OmniTalkRetail #UltaBeauty #BeautyRetail #RetailInnovation #AIinRetail #RetailStrategy #CustomerExperience #FutureOfRetail
A CMO Confidential Interview with Rishad Tobaccowala, former Publicis Groupe Strategy & Growth Officer, speaker, podcast host of "What's Next," and author.Rishad discusses why marketing will thrive in an AI world, the reason all companies should systematically re-evaluate their business starting with a blank sheet of paper, and why the future will be determined by those over 65. Key topics include: - Why AI will obliterate marketing silos- The concept of managing humans, aliens and replicants- Why he's an optimist - The case for investigating if you are building a brand or executing optimization math. Tune in to hear about the concept of unbossing and a fabulous shipping container analogy. This episode is sponsored by Typeface - the agentic AI marketing platform that turns one idea into thousands of on-brand assets. Learn more: typeface.ai/cmoSubscribe for weekly episodes featuring world-class marketing leaders, board members, and C-Suite executives.⏱️ Chapters01:22 Meet Rishad Tobaccowala02:27 The Marketing Industry Is Being Rewritten by AI03:00 Why Silos (Ads, CRM, Sales) Are Breaking Down06:26 What Marketing Really Means Today08:00 Humans, AI, and Agents in the Workforce13:31 Efficiency Isn't the Disruption—Business Models Are18:00 AI as a New Brain, Not a Tool27:00 Why People Over 65 Will Shape the Future31:00 Five Hard Truths Every Leader Must Face35:29 A Bold Prediction for Agencies by 202638:00 Final Advice: Lead with Optimism, Not Fear#CMOConfidential, #RishadTobaccowala, #MarketingLeadership, #FutureOfMarketing, #ArtificialIntelligence, #AgenticAI, #AIInMarketing, #BusinessTransformation, #DigitalStrategy, #MarketingStrategy, #BrandBuilding, #FutureOfWork, #WorkforceTransformation, #Leadership, #CMO, #EnterpriseAI, #ContentOrchestration, #MarketingInnovation, #CustomerCentricity, #MediaIndustrySee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Heading to Vegas this May? Join Josh at Pulse 2026 and come say hi—your oversized fluorescent daiquiri is on him. No catch.Grab your ticket at gainsightpulse.com and use code UNCHURNED for a special rate.When healthcare equipment goes down, healthcare goes down. That's the world Brad Casemore operates in — where a broken MRI or a failed sterilization unit isn't an inconvenience, it's a crisis.In this episode, Brad, Chief Customer & Growth Officer at PartsSource breaks down why merging the CCO and CGO roles actually makes sense. He makes the case that customer value and revenue growth are the same motion, not separate departments, and walks through exactly how he's built his org to reflect that. If you're a CS leader wondering whether you should own more of the business, this is the episode.Brad also shares how he's plugging AI agents directly into the RACI model — not as a gimmick, but as a deliberate workforce strategy. Humans accountable, agents responsible. The result? One part of his business went from low-90s retention to 99.6%. This is what the future of CS operations actually looks like in practice.---Timestamps0:00 - Preview & introduction1:24 - Meet Brad Casemore & overview of PartsSource4:17 - The marketplace, service network, training, and predictive monitoring explained10:46 - Post-sales inside a 750-person company with a surprisingly complex portfolio13:17 - The CCO + CGO role; why Brad took it and what changed15:55 - Key learnings from stepping into the growth seat17:57 - The attribution model CS leaders need to steal from sales19:45 - Putting AI in the RACI: how Brad's team went from low-90s to 99.6% retention25:15 - Systems thinking, curiosity, and getting comfortable being uncomfortable28:02 - Pulse 2025 and what Brad's watching in AI---What You'll Learn- When CCO and CGO roles merge and the org structure to make it work- How to map the full customer lifecycle so pre-sales and post-sales are pulling in the same direction- The attribution lesson CS leaders are missing that sales and marketing figured out years ago- How to build a consistent customer experience across a long-tail of thousands of accounts without burning out your team- Why Brad puts AI agents directly into the RACI model — and what that means for team design- The proactive CS shift that moved retention from the low-90s to 99.6%- What aspiring CS leaders need to develop to grow into an executive seat ---Want the playbook, not just the conversation? Subscribe for deep-dive, actionable breakdowns from every episode at unchurned.substack.com.---Where to Find the GuestBrad's LinkedIn: https://www.linkedin.com/in/bradocasemore/---Where to Find Josh:LinkedIn: https://www.linkedin.com/in/jschachter/Unchurned Substack: https://unchurned.substack.com/
On this week's episode of FOX Rehabilitation's Live Better Longer podcast, we review Scott B. Fulton's 2026 book, Function: Turn Your Blind Spots into Strength, with FOX's Chief Strategy and Growth Officer, Jason Hazel, PT, DPT. Because Function focuses on optimal aging, this book aligns perfectly with what we do at FOX. Jason explains how our FOX Wellness program helps our clients turn back the clock and live our tagline (and the name of this podcast), of not just living longer, but living better, longer. Function centers around the five domains of Strength & Power, Cardiovascular & Recovery, Mobility & Balance, Flexibility & Structure, and Neuromotor & Cognition. It's not necessarily about showing great strength in just one of these areas, but being able to find your blind spots to be balanced and strong in all five. For those who need a motivational push to exercise regularly, that's where FOX's Fitness Specialists can be tagged in to help anyone age optimally.
On this week's episode of FOX Rehabilitation's Live Better Longer podcast, we review Scott B. Fulton's 2026 book, Function: Turn Your Blind Spots into Strength, with FOX's Chief Strategy and Growth Officer, Jason Hazel, PT, DPT. Because Function focuses on optimal aging, this book aligns perfectly with what we do at FOX. Jason explains how our FOX Wellness program helps our clients turn back the clock and live our tagline (and the name of this podcast), of not just living longer, but living better, longer. Function centers around the five domains of Strength & Power, Cardiovascular & Recovery, Mobility & Balance, Flexibility & Structure, and Neuromotor & Cognition. It's not necessarily about showing great strength in just one of these areas, but being able to find your blind spots to be balanced and strong in all five. For those who need a motivational push to exercise regularly, that's where FOX's Fitness Specialists can be tagged in to help anyone age optimally.
On this week's episode of FOX Rehabilitation's Live Better Longer podcast, we review Scott B. Fulton's 2026 book, Function: Turn Your Blind Spots into Strength, with FOX's Chief Strategy and Growth Officer, Jason Hazel, PT, DPT. Because Function focuses on optimal aging, this book aligns perfectly with what we do at FOX. Jason explains how our FOX Wellness program helps our clients turn back the clock and live our tagline (and the name of this podcast), of not just living longer, but living better, longer. Function centers around the five domains of Strength & Power, Cardiovascular & Recovery, Mobility & Balance, Flexibility & Structure, and Neuromotor & Cognition. It's not necessarily about showing great strength in just one of these areas, but being able to find your blind spots to be balanced and strong in all five. For those who need a motivational push to exercise regularly, that's where FOX's Fitness Specialists can be tagged in to help anyone age optimally.
Ben Criddle talks BYU sports every weekday from 2 to 6 pm.Today's Host: Ben Criddle (@criddlebenjamin) and Co-Host: (ronthe3manweav)Subscribe to the Cougar Sports with Ben Criddle podcast:Apple Podcasts: https://itunes.apple.com/us/podcast/cougar-sports-with-ben-criddle/id99676
Katie Bynum Aznavorian — Chief Strategy and Growth Officer at the United States Olympic & Paralympic Committee — breaks down how Team USA built on the momentum of past Olympic Games at the Milano Cortina 2026 Olympics. That approach led to even greater growth in performance, fan sentiment, and engagement compared to the 2022 games. Listen to the full episode here: https://nvgt.com/podcast?ppplayer=1e977ebc536a4f7840f232ca6e253547&ppepisode=590521345cd7c04fc0d9ed1067b53532 For more insights, visit our LinkedIn page or learn more about Navigate at https://nvgt.com/.
Host: Chris FletcherGuests:Liz McKinnon – Strategic Accounts, Sky Business (13+ years at Sky)Jatin Chandwani – Chief Product & Growth Officer, Byte by Yum (overseeing KFC, Taco Bell, Habit Burger & Pizza Hut's SaaS platform)Recorded live on stage, this episode dives deep into how reliable connectivity has become the backbone of modern hospitality operations — from QSR chains to stadia. The conversation covers how real-time data, AI-driven automation, and seamless guest experiences are all dependent on getting the fundamentals of connectivity right.1. The Three C's of Connectivity (Liz McKinnon)Coverage – ensuring your restaurant has signal everywhere it needsCapacity – handling the growing volume of data trafficConnectivity – making it fit for purpose and reviewing it continuously, not just at install2. Connectivity as a Data Continuity Engine (Jatin Chandwani)Connectivity has evolved from a utility (like water or electricity) to a mission-critical data pipelineWithout it, team members work blind and guest experience suffers immediatelyDigital orders (mobile app, aggregators, kiosks) can make up 30–60% of revenue — all dependent on connectivity3. Speed, Taste & Experience in QSRThe challenge of serving fresh food (e.g. KFC's 15-min cook time) to customers who expect it in 2 minutesTechnology and data forecasting are key to managing this tensionAI forecasting for inventory and labor scheduling has delivered measurable improvements4. Real-Time Data & Agentic AIMoving from "dashboard era" (acting on yesterday's data) to agentic workflows (acting within the shift)Fryer data, hot-hold systems, sales data and customer data combined = next best action in real timeProperly connected stores can improve performance by 10–20%Kill switches and guardrails are essential — AI governance must be built in from day one, not added later5. Guest WiFi as a Business Channel"Snacking data" — QSR customers connect briefly; stadia customers stay for hours; both need seamless WiFiGuest connectivity supports app check-ins, order status, and acquisition/retentionWiFi splash pages can drive promotions, loyalty sign-ups, and personalized messaging6. GDPR & Consent> "Bad consent kills good data. Good consent builds long-term customer relationships." — Jatin ChandwaniGDPR is not a constraint — it's a trust engineSky supports customers with a robust framework to handle data collection properlyTargeted, meaningful consent leads to better, more relevant customer conversations7. The Future: Unified EcosystemsOperators must move away from point solutions toward unified, connected ecosystemsAI + connectivity together will automate mundane tasks, reduce team cognitive load, and elevate the customer experience"We're moving from the age of dashboards to the age of agent workflows for specific business outcomes." — Jatin Chandwani"You cannot function without connectivity." — Jatin Chandwani"It's not install and forget — you put it in and you re-look at it." — Liz McKinnon"We were dropping money on the floor because of poor connectivity." — Chris Fletcher"Humans are craving more human connection — tech should free up your team to provide that." — Jatin ChandwaniTreat connectivity like labour and food cost — it belongs at the boardroom tableReview and right-size your connectivity estate regularly as your tech stack evolvesBuild redundancy and failover into your solution — downtime is immediately visible in salesPartner with your connectivity provider; it's an evolving relationship, not a one-time installStart collecting consented, structured data now — it's the foundation for everything AI will enablePowered by Sky Business.
What is really happening with Zionism among Jews today?In this episode of The Long Path Podcast, we sit down with Mimi Kravetz, Chief Impact and Growth Officer at the Jewish Federations of North America, where she leads research and strategy on Jewish identity, engagement, and attitudes toward Israel across North America.Together, we break down the recent JFNA poll data showing a surge in Zionism, and what it actually tells us about the current moment. While headlines often focus on the rise of anti-Zionist voices, the data suggests a far more complex reality.We explore the terms “Zionism gap” and “Zionism surge,” unpacking how different generations of Jews relate to Israel today—and whether the narrative of a growing movement of anti-Zionist Jews reflects reality or perception.The conversation also goes beyond the data into a deeper question: what does Jewish community building look like right now? As polarization grows online and in public discourse, Mimi shares insights into how communities can strengthen connections, rebuild trust, and create meaningful engagement.Topics discussed include:• The latest JFNA polling on Zionism• What the “Zionism gap” and “Zionism surge” really mean• Are anti-Zionist Jews actually on the rise?• The gap between online narratives and real-world data• The future of Jewish community building• Bridging generational and ideological dividesIf you're trying to understand the evolving relationship between Jews, Israel, and Jewish identity today, this episode provides essential context and clarity.Follow The Long Path Podcast:Instagram: https://www.instagram.com/thelongpathpodTikTok: https://www.tiktok.com/@thelongpathpodLearn more about Z3:https://z3project.org#Zionism #JewishCommunity #Israel #JewishIdentity #JewishPodcast
Episode 192 In this episode, I sit down with Ginger Bell, Growth Officer for the National Association of Mortgage Brokers, for a conversation every mortgage professional should hear. We talk about how NAMB is doing far more than advocacy on Capitol Hill. The association is creating real value for its members through industry support, benefits, education, and a stronger voice for mortgage professionals across the country. We also break down why now is a great time to get involved. NAMB membership is normally just $150 per year, but listeners can join for only $99 using the code LOBC. On top of that, Ginger shares details about the upcoming Advocacy in Action event on April 21, 2026, where for just $99, attendees can travel to Washington, D.C., meet with lawmakers, step inside the Capitol, and directly advocate for the issues that matter most to the mortgage business. If you've ever wanted to have a bigger impact in this industry, this is one of the most powerful ways to do it. This episode is a great reminder that getting involved is not only good for your business, it is good for the future of the mortgage profession. For more information on membership, benefits, advocacy, and the upcoming event, visit NAMB.org: https://namb.org/ Looking for Construction, Fix & Flip, Bridge, DSCR / Portfolio, or Multifamily financing for your clients? Partner with Lulu Capital Inc. for fast, dependable funding solutions. Get a quick quote here: https://www.lulucapitalinc.com/brokers Powered by: Mortgage Marketing Animals
Send us your feedback In this episode, Banking Senior Associate Emma Geard, speaks with Philip Bruno, Chief Strategy and Growth Officer at ACI Worldwide, about payments modernisation – what it is, why it matters for New Zealand right now, and the global lessons that can help guide successful implementation.[01:14] Emma and Philip discuss ACI Worldwide's global role in payments modernisation, including its work providing payments infrastructure software and services to banks and central banks across more than 90 countries.[02:04] They consider why payments modernisation is becoming increasingly important for New Zealand. Philip notes that although New Zealand has a strong and highly digital economy, its payments system has not fully kept pace, particularly in relation to instant payments. Emma and Philip discuss how modernisation would help ensure the payments ecosystem supports that digital strength, boosting economic growth, enabling faster everyday transactions, and positioning New Zealand to take advantage of future innovation.[03:11] Emma and Philip explore the broader scope of payments modernisation beyond simply increasing speed. Philip explains that modern payment systems include not only instant, irrevocable fund transfers but also richer messaging and information layers that automate business processes delivering efficiency gains. He adds that modern infrastructure also paves the way for new consumer and commerce innovations, including fast peer to peer payments and seamless one click purchasing.[05:45] Philip and Emma examine global adoption trends, highlighting Denmark as a standout success story whose approach to payment modernisation offers valuable lessons for other countries.[07:48] Emma asks Phil about the most important decisions that could aid New Zealand's modernisation program. Phil outlines three key lessons from overseas: build with modern, modular infrastructure; prioritise the consumer and business applications that will drive adoption and real usage; and ensure incentives are aligned across the value chain so all participants have a sustainable business case to invest.[10:01] Lastly, they talk about the importance of designing fraud architecture into the system from the outset rather than retrofitting it later, which has proved a challenge in other jurisdictions.Information in this episode is accurate as at the date of recording, 9 March 2026.Please contact Emma Geard or our Banking team if you need legal advice and guidance on For show notes and additional resources visit minterellison.co.nz/podcasts
Gillian Bell, the Chief Revenue & Growth Officer of Comfrt, adds her page to the Marketing Playbook. Hear why community is the real growth engine, how to use TikTok Shop as a discovery engine for your brand, why AI will touch every part of your business, the biggest challenges working at a marketing agency, and how Gillian was influenced by the big career changes of her parents. Connect with Gillian at Comfrt.com and on LinkedIn
Transform Your Small Business: Profit, Customers, and Growth Strategies is covered in this podcast, along with the following subjects:How small businesses can improve their sales through targeted customer acquisitionLeveraging AI and digital tools to boost marketing efficiency and customer retentionProven growth frameworks from advising 1,000+ CEOs to scale profitably***************************************Join Andrew Frazier and Nicolas Darveau-Garneau for a livestream unpacking "Transform Your Small Business: Profit, Customers, and Growth Strategies." Drawing from Nick's experience as Google's former Chief Evangelist—advising over 1,000 CEOs—and his upcoming book Be a Sequoia, Not a Bonsai, this session reveals proven tactics for boosting profits, attracting loyal customers, and scaling with AI and digital tools. Andrew's small business expertise complements Nick's strategies with practical steps for immediate impact.Nicolas Darveau-Garneau (“Nick”) is a leading expert in growth, artificial intelligence, and digital transformation with over 25 years of experience in technology and strategy. He is the former Chief Evangelist at Google, where he advised more than 1,000 global CEOs on digital transformation, and previously served as Chief Strategy and Growth Officer at AI company Coveo. An entrepreneur and investor, he has co-founded four internet companies (selling three) and invested in over 20 tech startups. He sits on the boards of TMX Group, McEwen Mining, and Alida, and teaches executive courses on AI in marketing and in the boardroom. His forthcoming book, Be a Sequoia, Not a Bonsai, shares seven growth secrets used by the world's most successful companies, based on his work with top leaders.
Katie Bynum Aznavorian - Chief Strategy and Growth Officer at the United States Olympic & Paralympic Committee - dives into the metrics behind a very successful Milan Cortina games, and how she's able to pivot quickly to planning for LA28. The USOPC has a funding model that's different from how all other peer nations pay for the athletes to participate in the Olympic Games. Receiving no money at all from federal sources, they rely on sponsorship, media, and philanthropic donations. They are forced to operate as an intelligent, profitable business, and Katie and her team continue to prove that the model works. Timestamps: 1:10 - The success of Milan Cortina 7:30 - Katie's time at the games 9:50 - The funding model for USOPC 18:30 - Venue naming rights in LA28 20:25 - If you were to create the Olympic brand from scratch 24:35 - Making Team USA 28:20 - Do NCAA changes threaten the Olympic pipeline? 31:10 - Rapid Fire Questions For more insights, visit our LinkedIn page or learn more about Navigate at https://nvgt.com/.
Chris Holman welcomes back Sean Cervantes – Business Development & Growth Officer at LAFCU, Lansing, MI. You have an event coming up, tell us about that? What prompted LAFCU and Grassroots Giving Lansing to focus this mixer specifically on lending essentials for entrepreneurs? For early-stage business owners, what are the most common challenges you see when they first try to access capital? How can understanding SBA lending and credit readiness help entrepreneurs position their businesses for long-term growth? What should attendees expect to walk away with from this session that they can apply right away in their business? Why are events like this important for building a stronger, more inclusive entrepreneurial ecosystem in the Lansing area? How can folks sign up to attend? » Visit MBN website: www.michiganbusinessnetwork.com/ » Subscribe to MBN's YouTube: www.youtube.com/@MichiganbusinessnetworkMBN » Like MBN: www.facebook.com/mibiznetwork » Follow MBN: twitter.com/MIBizNetwork/ » MBN Instagram: www.instagram.com/mibiznetwork/ LAFCU and Grassroots Giving Lansing to host entrepreneurship mixer focused on lending essentials LANSING, Mich. — LAFCU and Grassroots Giving Lansing will host the second session of their Entrepreneurship Mixer Series, The Lending Essentials, from 11 a.m. to 2 p.m. Saturday, Feb. 21, at LAFCU headquarters, 106 N. Marketplace Blvd. in Lansing. The event is free and open to aspiring and early-stage entrepreneurs. The Entrepreneurship Mixer Series is a quarterly networking and education initiative designed to support local entrepreneurs at every stage of their journey by providing practical education, access to local experts and meaningful networking opportunities. The first event, held last November, drew more than 35 attendees, highlighting strong interest from the Lansing-area entrepreneurial community. Attendees will enjoy lunch, authentic conversation and networking with local business leaders. Participants will also have a chance to win a laptop and a free year of QuickBooks to support their business success. Registration is required. To RSVP or learn more, visit https://www.lafcu.com/grassrootsgiving. Official rules for giveaway will be available at the event. No purchase is necessary. About Grassroots Giving Lansing Founded in 2023 by Ali Bennett, Grassroots Giving Lansing is dedicated to supporting Black business professionals and fostering meaningful connections between Black-owned businesses and the surrounding community. The organization is committed to nurturing inclusivity within the Greater Lansing area by empowering entrepreneurs through strategic partnerships, community engagement and resource-driven networking. Grassroots Giving Lansing works to create an inclusive ecosystem that promotes economic growth, celebrates diversity and champions the resilience of Black business professionals across the region. About LAFCU Founded in 1936, LAFCU (pronounced laugh-cue) is a not-for-profit, member-owned credit union open to all who live, work, worship or attend school in Michigan, and to Michigan businesses. LAFCU serves more than 74,000 members and holds over $1 billion in assets. With a particular focus on serving people of modest means, LAFCU is committed to enhancing its members' financial well-being and creating long-lasting positive change across generations. Awarded the prestigious Dora Maxwell Social Responsibility Community Service Award, LAFCU is known for its people-helping-people mission, which has led to award-winning financial literacy programs for all ages. A three-time honoree as a national ‘Best Credit Union to Work For,' named a Best Place to Work for Women, and recognized globally for its diversity, equity, and inclusion initiatives, LAFCU stands out for its commitment to creating an inclusive workplace. Learn more at www.lafcu.com. # # #
In this week's podcast, I sit down with Matthew Pinzur, Chief Marketing & Growth Officer at Jackson Health System, to explore how a large public health system aligns mission, operations, and marketing through disciplined planning, measurable accountability, and data-driven patient engagement. Jackson is a rare organization with a dual identity: it's both Miami-Dade County's safety net hospital system, providing the same level of care regardless of insurance status, and South Florida's primary academic medical center, powered by its partnership with the University of Miami. That combination shapes everything—from brand strategy to growth priorities—because the high-margin, highly differentiated services help fund the mission-driven work that serves everyone.
In this week's podcast, I sit down with Matthew Pinzur, Chief Marketing & Growth Officer at Jackson Health System, to explore how a large public health system aligns mission, operations, and marketing through disciplined planning, measurable accountability, and data-driven patient engagement. Jackson is a rare organization with a dual identity: it's both Miami-Dade County's safety net hospital system, providing the same level of care regardless of insurance status, and South Florida's primary academic medical center, powered by its partnership with the University of Miami. That combination shapes everything—from brand strategy to growth priorities—because the high-margin, highly differentiated services help fund the mission-driven work that serves everyone.
As every brand rushes to adopt generative AI, what if the greatest competitive advantage is no longer about speed and scale, but about sounding uniquely, verifiably human?Agility requires moving beyond the hype of new technology to strategically apply it for true differentiation. It's about being smart and selective, not just fast.Today, we're going to talk about a paradox at the heart of modern marketing. Generative AI has promised unprecedented scale and personalization, but for many, it's delivering a sea of sameness where brand voice gets lost. We'll explore how to break free from this generic output, moving from a reactive "test and learn" model to a predictive one, and discuss the critical balance of combining AI's power with essential human expertise to maintain brand soul, safety, and performance across countless channels.To help me discuss this topic, I'd like to welcome, Toby Coulthard, Chief Product & Growth Officer at Jacquard.About Toby Coulthard Toby Coulthard is Chief Product & Growth Officer at Jacquard. Toby Coulthard on LinkedIn: https://www.linkedin.com/in/toocou/ Resources Jacquard: https://www.jacquard.com/ Take your personal data back with Incogni! Use code AGILE at the link below and get 60% off an annual plan: https://incogni.com/agile The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow Catch the future of e-commerce at eTail Palm Springs, Feb 23-26 in Palm Springs, CA. Go here for more details: https://etailwest.wbresearch.com/Drive your customers to new horizons at the premier retail event of the year for Retail and Brand marketers. Learn more at CRMC 2026, June 1-3. https://www.thecrmc.com/ Check out The Array, Jacquard's podcast: https://www.jacquard.com/the-array-podcast-series/Take your personal data back with Incogni! Use code AGILE at the link below and get 60% off an annual plan: https://incogni.com/agile Enjoyed the show? Tell us more at and give us a rating so others can find the show at: https://ratethispodcast.com/agileConnect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstromDon't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.showCheck out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company Hosted on Acast. See acast.com/privacy for more information.
As every brand rushes to adopt generative AI, what if the greatest competitive advantage is no longer about speed and scale, but about sounding uniquely, verifiably human? Agility requires moving beyond the hype of new technology to strategically apply it for true differentiation. It's about being smart and selective, not just fast. Today, we're going to talk about a paradox at the heart of modern marketing. Generative AI has promised unprecedented scale and personalization, but for many, it's delivering a sea of sameness where brand voice gets lost. We'll explore how to break free from this generic output, moving from a reactive "test and learn" model to a predictive one, and discuss the critical balance of combining AI's power with essential human expertise to maintain brand soul, safety, and performance across countless channels. To help me discuss this topic, I'd like to welcome, Toby Coulthard, Chief Product & Growth Officer at Jacquard. About Toby Coulthard Toby Coulthard is Chief Product & Growth Officer at Jacquard. Toby Coulthard on LinkedIn: https://www.linkedin.com/in/toocou/ Resources Jacquard: https://www.jacquard.com/ Take your personal data back with Incogni! Use code AGILE at the link below and get 60% off an annual plan: https://incogni.com/agile The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow Catch the future of e-commerce at eTail Palm Springs, Feb 23-26 in Palm Springs, CA. Go here for more details: https://etailwest.wbresearch.com/ Drive your customers to new horizons at the premier retail event of the year for Retail and Brand marketers. Learn more at CRMC 2026, June 1-3. https://www.thecrmc.com/ Check out The Array, Jacquard's podcast: https://www.jacquard.com/the-array-podcast-series/ Take your personal data back with Incogni! Use code AGILE at the link below and get 60% off an annual plan: https://incogni.com/agile Enjoyed the show? Tell us more at and give us a rating so others can find the show at: https://ratethispodcast.com/agile Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstrom Don't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.show Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company
As every brand rushes to adopt generative AI, what if the greatest competitive advantage is no longer about speed and scale, but about sounding uniquely, verifiably human?Agility requires moving beyond the hype of new technology to strategically apply it for true differentiation. It's about being smart and selective, not just fast.Today, we're going to talk about a paradox at the heart of modern marketing. Generative AI has promised unprecedented scale and personalization, but for many, it's delivering a sea of sameness where brand voice gets lost. We'll explore how to break free from this generic output, moving from a reactive "test and learn" model to a predictive one, and discuss the critical balance of combining AI's power with essential human expertise to maintain brand soul, safety, and performance across countless channels.To help me discuss this topic, I'd like to welcome, Toby Coulthard, Chief Product & Growth Officer at Jacquard.About Toby Coulthard Toby Coulthard is Chief Product & Growth Officer at Jacquard. Toby Coulthard on LinkedIn: https://www.linkedin.com/in/toocou/ Resources Jacquard: https://www.jacquard.com/ Take your personal data back with Incogni! Use code AGILE at the link below and get 60% off an annual plan: https://incogni.com/agile The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow Catch the future of e-commerce at eTail Palm Springs, Feb 23-26 in Palm Springs, CA. Go here for more details: https://etailwest.wbresearch.com/Drive your customers to new horizons at the premier retail event of the year for Retail and Brand marketers. Learn more at CRMC 2026, June 1-3. https://www.thecrmc.com/ Check out The Array, Jacquard's podcast: https://www.jacquard.com/the-array-podcast-series/Take your personal data back with Incogni! Use code AGILE at the link below and get 60% off an annual plan: https://incogni.com/agile Enjoyed the show? Tell us more at and give us a rating so others can find the show at: https://ratethispodcast.com/agileConnect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstromDon't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.showCheck out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company Hosted on Acast. See acast.com/privacy for more information.
As every brand rushes to adopt generative AI, what if the greatest competitive advantage is no longer about speed and scale, but about sounding uniquely, verifiably human? Agility requires moving beyond the hype of new technology to strategically apply it for true differentiation. It's about being smart and selective, not just fast. Today, we're going to talk about a paradox at the heart of modern marketing. Generative AI has promised unprecedented scale and personalization, but for many, it's delivering a sea of sameness where brand voice gets lost. We'll explore how to break free from this generic output, moving from a reactive "test and learn" model to a predictive one, and discuss the critical balance of combining AI's power with essential human expertise to maintain brand soul, safety, and performance across countless channels. To help me discuss this topic, I'd like to welcome, Toby Coulthard, Chief Product & Growth Officer at Jacquard. About Toby Coulthard Toby Coulthard is Chief Product & Growth Officer at Jacquard. Toby Coulthard on LinkedIn: https://www.linkedin.com/in/toocou/ Resources Jacquard: https://www.jacquard.com/ Take your personal data back with Incogni! Use code AGILE at the link below and get 60% off an annual plan: https://incogni.com/agile The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow Catch the future of e-commerce at eTail Palm Springs, Feb 23-26 in Palm Springs, CA. Go here for more details: https://etailwest.wbresearch.com/ Drive your customers to new horizons at the premier retail event of the year for Retail and Brand marketers. Learn more at CRMC 2026, June 1-3. https://www.thecrmc.com/ Check out The Array, Jacquard's podcast: https://www.jacquard.com/the-array-podcast-series/ Take your personal data back with Incogni! Use code AGILE at the link below and get 60% off an annual plan: https://incogni.com/agile Enjoyed the show? Tell us more at and give us a rating so others can find the show at: https://ratethispodcast.com/agile Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstrom Don't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.show Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company
Levi Strauss & Co. Chief Finance and Growth Officer, Harmit Singh, joins us to share lessons from his 13-year journey transforming the iconic clothing company. Singh explains how Levi’s returned to growth, strengthened profitability, and shifted toward a direct-to-consumer model, while staying true to its purpose-driven heritage. He introduces the “Magic of the And”–his approach to driving both top- and bottom-line performance– and discusses building a performance culture, navigating volatility and tariffs with cross-functional teams, developing finance talent, and approaching AI in finance with practical use cases and discipline. Joining Harmit for this discussion is Steve Begley, a senior partner based in our New York office. Related Insights The State of Fashion 2026: When the rules change How finance teams are putting AI to work today How Nestlé’s CFO sharpens focus across a global portfolioSupport the show: https://www.linkedin.com/showcase/mckinsey-strategy-&-corporate-finance/See www.mckinsey.com/privacy-policy for privacy information
In this episode, Karen Janousek, Chief Population Health and Growth Officer at Sinai Chicago, shares how the organization is strengthening value based care through ACO performance, data driven teamwork, and community engagement. She also discusses headwinds for 2026, including cost pressures, policy changes, workforce challenges, and new growth opportunities such as expanded clinical drug trials.
For years, healthcare has talked about patients as informed consumers. Now, many of them are showing up informed before they ever touch a health system. In this episode of Touch Point, hosts Chris Boyer and Reed Smith unpack what's behind OpenAI's launch of ChatGPT Health and why it signals a meaningful shift in how people seek, process, and act on health information. The conversation starts with a look at new research from OpenAI that shows how millions of people are already using ChatGPT for healthcare related questions. Not hypotheticals. Real behavior. Real scale. From understanding lab results to navigating insurance, AI has quietly become a first stop in the health journey. From there, Chris and Reed break down what ChatGPT Health actually does, what it does not do, and why that distinction matters for health systems, marketers, and experience leaders. They explore how AI is filling gaps created by short appointments, fragmented records, and limited access, and what that means for trust, preparation, and patient expectations moving forward. They then feature an interview with Brandon Scott, Chief Innovation and Growth Officer of TenAdams, that grounds the discussion in reality, examining where AI genuinely helps patients, where it creates new tensions, and why slow moving, walled garden thinking is increasingly out of step with how people now manage their health. This is not an episode about replacing clinicians. It is about understanding a new layer of the patient experience that already exists and deciding how healthcare organizations respond to it. If your digital strategy still assumes the website is the first interaction, or that education starts after the visit, this episode will challenge that assumption. Mentions From the Show: OpenAI — AI as a Healthcare Ally (Jan 2026) OpenAI — Introducing ChatGPT Health ChatGPT Health launches to serve “hundreds of millions” seeking health and wellness guidance each week Anthropic joins OpenAI's push into health care with new Claude tools Brandon Scott on LinkedIn TenAdams.com Reed Smith on LinkedIn Chris Boyer on LinkedIn Chris Boyer website Chris Boyer on BlueSky Reed Smith on BlueSky Learn more about your ad choices. Visit megaphone.fm/adchoices
What does it mean to be an AI-native employee—and why will they win? In this episode of CPO PLAYBOOK, Thibault Imbert, Chief Product and Growth Officer at The Brief, breaks down the tools, mindsets, and skills redefining productivity and creativity in the AI era. From mastering conversational AI to prototyping in real time with voice and visual tools, Thibault shares what it takes to thrive in a rapidly evolving workplace. We explore how creative tools are changing the way we ideate, build, and communicate—and why 70% is the new zero when it comes to speed and experimentation. You'll learn: • Why mastering conversational AI is now a business advantage • How visual creation tools accelerate innovation • What “AI-native” workflows look like in real teams • How to go from idea to prototype using voice and visual AI • Why empathy still matters—even in an AI-first world Whether you're building products, leading teams, or just trying to keep up with AI, this episode will leave you rethinking how you work. Chapters 00:00 Introduction and Setting the Stage 04:30 The Journey of AI Transformation 09:52 Mastering Conversational AI 15:52 Visual Creation and Concepting Ideas 23:10 Voice as a Creative Output 27:45 Prototyping and Building in Real Time 32:58 Innovative Tools for Research and Presentation
In this episode, Matt speaks with Thibault Imbert, Chief Product Officer and Growth Officer at The Brief, about the transformative impact of AI on marketing workflows.They discuss 'vibe marketing' and how to turn disjointed AI-generated content into cohesive, repeatable marketing workflows.Thibault shares insights from his tenure at Adobe and GitHub, highlighting the challenges and potentials of AI in marketing.They explore the evolution and current capabilities of AI models in text, image, and video generation, and the emerging trend of 'vibe coding.'The discussion also covers practical AI applications for marketers and the future of creative workflows.--Key Moments:00:40 Defining Vibe Marketing01:11 The Evolution of AI in Marketing02:21 Challenges in AI-Driven Design03:21 The Power of Vibe Marketing06:09 Blurring Lines Between Roles07:07 The GitHub Copilot Revolution09:47 Building Cohesive AI Workflows11:43 Demo: AI-Powered Marketing Tools16:44 Ensuring Brand Consistency with AI19:30 The Evolution of Mobile Development21:15 The Rise of Generative AI in Marketing23:44 The Future of AI in Product Development27:41 AI's Impact on Marketing Workflows30:42 The Changing Role of Marketers with AI33:51 Personal Insights and Future of AI--Key Links:The BriefConnect with Thibault on LinkedInMentioned in this episode:AI Opportunity FinderFeeling overwhelmed by all the AI noise out there? The AI Opportunity Finder from HatchWorks cuts through the hype and gives you a clear starting point. In less than 5 minutes, you'll get tailored, high-impact AI use cases specific to your business—scored by ROI so you know exactly where to start. Whether you're looking to cut costs, automate tasks, or grow faster, this free tool gives you a personalized roadmap built for action.
Few brands define connection quite like AT&T—not just through technology, but through trust. And trust is not a word historically associated with telecom companies.Jim's guest this week is at the center of AT&T's transformation: Kellyn Smith Kenny, the company's first-ever Chief Marketing & Growth Officer. Since 2020, Kellyn has helped usher in what she calls the “Accountability Era,” part of an ambitious, multi-year reinvention backed by more than $145 billion invested in reliability, transparency, and customer trust.With revenues topping $120 billion and a customer base of more than 100 million consumers, AT&T is a brand that touches nearly every American life. Under Kellyn's leadership, the company has become known for both its marketing excellence and its humanity—from launching the AT&T Guarantee, to pioneering a pragmatic approach to AI, to building meaningful partnerships with the likes of Formula 1 and Hello Sunshine.Tune in as Jim explores Kellyn's unique leadership journey—from Division I athlete to C-suite change agent—and how she's redefining what it means to lead a modern brand.---Learn more, request a free pass, and register at https://www.iab.com/events/annual-leadership-meeting-2026/?utm_source=ad&utm_medium=The+CMO+Podcast) Promo Code for $500 off ticket prices: ALMCMOPOD26---This week's episode is brought to you by Deloitte, TransUnion and the IAB.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Katie May, Chief Marketing & Growth Officer for PAWS Chicago, joins Lisa Dent to feature PAWS’ annual Holiday Adopt-a-Thon. May shares that along with walk-ins, families can fill out an adoption application to find the perfect fit. the PAWS’ Holiday Adopt-A-Thon begins tomorrow and runs through Sunday, December 14
Chris Holman welcomes back Sean Cervantes – Business Development & Growth Officer at LAFCU, Lansing, MI. Welcome Sean, remind everyone about LAFCU? Sean, you've been in your role since the Spring, how are things going? Recent news for LAFCU: being Nationally Recognized as a 2025 Best Place to Work for Women, tell us about that? LAFCU's CFO Leslie Rorie was Honored with a 2025 Real McCoy Award in Mathematics talk about that? Big community event last month for LAFCU, Heritage Day 2025 how did that go? » Visit MBN website: www.michiganbusinessnetwork.com/ » Subscribe to MBN's YouTube: www.youtube.com/@MichiganbusinessnetworkMBN » Like MBN: www.facebook.com/mibiznetwork » Follow MBN: twitter.com/MIBizNetwork/ » MBN Instagram: www.instagram.com/mibiznetwork/
Esi Eggleston Bracey is the Chief Marketing and Growth Officer of Unilever. Esi joined the company in 2018 and has served as President of Unilever USA and CEO of Personal Care in North America. Prior to this, she led their $5 billion Beauty & Personal Care portfolio for North America as EVP and Chief Operating Officer which included responsibility for brands such as Dove, TRESemmé, Suave, Vaseline, Degree, Axe and more. There's a reason why this is a brand building masterclassEsi has been recognised with many industry awards including being named as one of Forbes World's Most Influential CMOs, a Forbes Entrepreneurial CMO 50, Women's Wear Daily Marketer of the Year, ADCOLOR Legend, Ad Age Vanguard Award and more.Timestamps00:00 - Intro00:54 - From P&G to Unilever, Esi's career journey03:09 - How important is breadth of experience as a marketer04:54 - How to increase your marketing budget07:45 - Why Esi has growth in her title and not just Chief Marketing Officer08:36 - The most surprising thing about running 400 brands10:37 - What skills do marketers need to be successful today?12:08 - Esi's thoughts of AI in marketing17:14 - How to win the hearts of your consumer19:48 - Unilever's SASSY framework for winning hearts and minds21:45 - Why we buy more when we feel more23:27 - The secret behind the groundbreaking Dove marketing26:45 - Why Uniliver are spending 50% of media on social and 20x spend on creators29:18 - How the Vaseline Verified campaign took off30:37 - Unilever's framework for successful social media campaigns32:29 - Applying the SASSY Framework to innovation35:19 - Unilever's collaboration with Crumbl Cookies37:42 - How Unilever uses AI39:45 - Which Unilever brand would Esi buy?41:46 - The power of consistency42:43 - How do you nurture the next $1b portfolio brand
For this year's Thanksgiving edition of the CMO Series Podcast, we bring together an outstanding group of legal marketing leaders to reflect on the people and practices that have shaped their careers. What emerges is a clear and compelling message about the importance of trust, collaboration and shared generosity in building strong marketing teams and firm cultures. Thank you to our special guests for sharing their insights: Angela Pandolfo Roy, Chief Marketing Officer at Gibbons, Maura Brandt, Chief Marketing Officer at Crowell & Moring, Sarah Kempsey, Chief Marketing and Business Development Officer at Montgomery McCracken, Michael Huntsman, Chief Business Development and Marketing Officer at Bilzin Sumberg Baena Price & Axelrod, Phill McGowan, Founder of Phill McGowan Marketing, Alexandra DeFelice, Chief Marketing and Business Development Officer at Jeffer Mangels Butler & Mitchell LLP, Vanessa Crocetto, Chief Marketing Officer at Butzel, Douglas Gold, Chief Operating Officer at Mitchell Silberberg & Knupp LLP, Rebecca Wissler, Chief Marketing and Business Development Officer at Ice Miller, Danielle Wuschke Paige, Chief Marketing and Growth Officer at Nixon Peabody LLP, and Lindsey McReynolds, Chief Client Relations Officer at Schwabe Williamson & Wyatt. Across the episode, they share how firms can build environments where collaboration truly thrives. Creating space for people to contribute, recognising effort, supporting new ideas and giving credit freely all strengthen teams and empower talent to grow. Their reflections remind us that the most successful organisations are built on trust and a genuine willingness to lift others up. It's a thoughtful and timely conversation for this season of gratitude. Wishing you a wonderful Thanksgiving.
In this episode, host Paul Gibson talks with Meta Karagianni about the critical shift toward a client-led go-to-market strategy. Meta shares powerful insights from her recent study of over 100 global CMOs, revealing their top priorities and challenges for 2025. This discussion is a masterclass for any leader looking to move beyond siloed functions and build a truly unified, client-centric organization.Meta provides a clear, actionable framework for success. The conversation covers everything from defining your North Star to developing the right skills within your team. You will learn why optimizing for audiences is more important than optimizing for channels and how to prove marketing's value as a driver of profitable growth, not just a cost center. This is your playbook for building a GTM strategy that wins.Key takeawaysClient-centricity is non-negotiable The most successful, high-growth companies are the ones that infuse client-centricity across all go-to-market functions—sales, marketing, product, and customer service. It's the foundation for every other strategic decision.Growth is about existing customers The top growth strategies for CMOs are key account growth (67%) and customer expansion (63%). The focus has shifted from "growth at all costs" to sustainable, profitable growth driven by retaining and expanding your current customer base.Orchestration trumps siloed programs A critical gap for many organizations is the lack of a connecting tissue between brand, demand, and customer programs. True success comes from orchestrating a unified GTM campaign, not just running separate initiatives.High-growth companies invest more in marketing Data shows that high-growth companies invest significantly more—about 35% more—in their marketing budget. Don't cut the budget; make it more effective by aligning marketing with sales and focusing on the right accounts.Take emotion out of alignment Achieve true cross-functional alignment by grounding conversations in data, not opinions. Use frameworks to diagnose capability gaps and establish a shared terminology and vision for success across the leadership team.Quotes"We are moving away from that mindset that existed a few years back, growth at all costs. No, that's no longer growth at all costs. It is growth that is sustainable, that is profitable."Resource recommendationsBooks:Co-Intelligence: Living and Working with AI by Ethan Mollick.Deliberate Calm: How to Learn and Lead in a Volatile World by Jacqueline Brassey, Aaron De Smet, and Michiel Kruyt.Shout-outsElise Finn - Director and Co-founder of NguziChange.comAbout the GuestMeta Karagianni is the Chief Consulting and Growth Officer at MomentumABM. With a rich background that includes pivotal roles at Gartner and SiriusDecisions, Meta is a leading authority on building and executing powerful go-to-market strategies. She specializes in driving cross-functional alignment and helping organizations place the client at the absolute center of their growth engine. Her work is dedicated to helping CMOs and their teams navigate change and achieve sustainable, profitable growth.Connect with Meta.
Recorded live at Sibos in Frankfurt, in partnership with Kyndryl, this episode of the c-suite podcast explores how payments modernisation, AI, and collaboration are redefining global finance Host Graham Barrett was joined by: 1/ Philip Bruno, Chief Strategy & Growth Officer, ACI Worldwide 2/ Lisa Vasic, Managing Director, ANZ Banking Group 3/ Fabian Khoshbakht, APAC Head of Treasury Services, BNY 4/ Camille Papillard, Head of Financial Intermediaries & Corporates Client Line, BNP PARIBAS From the race between stablecoins, tokenised deposits and real-time payments to the rise of data-driven treasury, automation in securities settlement, and AI as an enabler of efficiency and trust, the conversation captures how financial institutions are reimagining payments for the next decade of growth.
In this episode of the Loan Officer Team Training Podcast, guest Ginger Bell and I discuss the upcoming NAMB National Association of Mortgage Brokers. We explore the exciting events, key sessions, and speakers that attendees can look forward to, as well as the importance of in-person networking. Ginger shares her role as the Growth Officer and the initiatives of the NAMB Hive, a platform for mortgage professionals to connect and access resources. Ginger also shares some resources for the use of AI tools to enhance the conference experience and the value of implementing AI. We encourage Loan Officers and Mortgage Professionals to attend NAMB National, October 17-October 19, 2025, at Caesar's Palace in Las Vegas. Free Registration: https://namb.org/national/Follow Ginger:Instagram: @GingerBellFacebook: https://www.facebook.com/ginger.bellLinkedIn: https://www.linkedin.com/in/gingerbell/Website: Go2Training.comListen to this Episode: https://loan-officer-team-train.captivate.fm/listenConnect with me:My Instagram: @itsirenedufordMy LinkedIn: Irene DufordMy Email: ireneandkevin@loanteamtraining.comGet Loan Team Training for YOUR team: go.loanteamtraining.com
For episode 612 of the BlockHash Podcast, host Brandon Zemp is joined by Scarlett Sieber, Chief Strategy and Growth Officer for Money20/20. ⏳ Timestamps: (0:00) Introduction(1:39) Who is Scarlett Sieber?(3:30) What is Money20/20?(4:56) FinTech trends in 2025(7:54) What to look forward to at Money20/20 in Las Vegas(10:05) AI Trends in TradFi(11:48) Stablecoin Trends in TradFi(13:30) Money20/20 globally(16:02) Future vision of Money20/20(18:42) Learn more about Money20/20
If you just confined your view to the top four brokers, you might easily assume that not much has happened in the US retail broking segment in the last ten years. But if you broadened you view to the top ten or twenty, you'd be faced with a very large number of billion-dollar-plus revenue broking groups that you would have been hard pressed to name ten years ago and many of which didn't exist as far back as the turn of the millennium. This has come about through huge sums in private investment, a lot of strategic realignment and a considerable amount of M&A. There are a lot of untold stories buried in this remarkable era of expansion and this podcast is all about beginning to remedy that because today's guest forms part of this remarkably fast-evolving cohort. Gregg Bundschuh is the chief Growth Officer at EPIC, the retail broking arm of the wider Galway Holdings business, which also includes wholesaler JENCAP. As the business approaches $2bn in annual revenues and this podcast does a thorough examination of the intermediary's specialist business model. As a construction lawyer turned construction broker, entrepreneur and now senior management executive, Gregg's career is in many ways a personal embodiment of what EPIC is trying to build. It's all about highly-specific top-down vertical industry expertise that gives an edge in chosen niches, adding more value and building a loyal and growing customer base that doesn't want to be without your specialist knowledge. The icing on the cake is to then try to orchestrate all the different specialisms so that the client can be served everything they need through a co-ordinated EPIC offering. It's an incredibly ambitious and challenging way of doing business and one that is setting the bar extremely high. For example, continued above-average growth is needed to fund constant reinvestment in keeping the knowledge and talent base at the cutting edge. But it's also incredibly refreshing and makes for an enlightening and enjoyable discussion. Gregg is great company and is an insurance player to his core. Listen on and the next 50 minutes will give you an awful lot of original business ideas to think about. NOTES: SIR = Self-Insured Retention LINKS: We thank our naming sponsor AdvantageGo: https://www.advantagego.com
Chris Holman welcomes Sean Cervantes – Business Development & Growth Officer at LAFCU, Lansing, MI. He had several questions for Sean in this interview: Q1: Can you tell us a little bit about the We are ER Block Party? A: The We Are ER Block Party is a free, family-friendly community event hosted by LAFCU to celebrate and connect with the Eaton Rapids community. Open to the public, the event is designed to bring people together for a fun afternoon of music, games, and entertainment while promoting financial wellness. The event takes place this Friday, June 13, from 11 am to 4 pm at LAFCU's Eaton Rapids branch, located at 1505 Kyle St., in Eaton Rapids. Q2: What activities and entertainment can attendees expect? A. Guests can enjoy free MOO-ville ice cream, bounce houses, DJ music from Ozay Moore of All of the Above Hip Hop Academy, and a caricature artist. Kids and families can explore a “Touch a Truck” experience with fire and police vehicles, pose with giant painted LAFCU letters, and enter raffles to win prizes from local businesses like Mr. Leslie's Cheesecakes, Moneyball, and more. Food trucks, including Big Cheezy Grill and MOO-ville, will be onsite. Q3: Will there be any special offers or giveaways for LAFCU members and attendees? A: Yes! New LAFCU members and current members who open a new product or service during the event will receive a $10 voucher to Big Cheezy Grill and have the chance to step into LAFCU's interactive Money Machine for a shot at grabbing some cash. Q4: Are there educational opportunities during the event? A: The event features four free financial sessions inside the branch throughout the day, covering mortgage tips for homebuyers, smart money moves in today's market, LAFCU lending programs and SBA 7(a) loans, and an overview of LAFCU's products, services, and the Eaton Rapids team. Q5: Where can people find out more information about the event? A: To learn more about the We Are ER Block Party, including the full schedule of activities and financial sessions, visit lafcu.com/weareer. (LAFCU dot com slash We are ER) The page includes details on everything planned for the day and will be updated with any new announcements. Everyone should come on out Friday at the Eaton Rapids LAFCU from 11 a.m.- 4 p.m.! » Visit MBN website: www.michiganbusinessnetwork.com/ » Subscribe to MBN's YouTube: www.youtube.com/@MichiganbusinessnetworkMBN » Like MBN: www.facebook.com/mibiznetwork » Follow MBN: twitter.com/MIBizNetwork/ » MBN Instagram: www.instagram.com/mibiznetwork/
Usha Iyer is Hivebrite's Chief Customer and Growth Officer, leading the community engagement platform's go-to-market customer success and revenue strategy. On June 26, her opening presentation kicked off Keynote Day at ITX's Product + Design Conference. Right after she exited the stage, Usha joined Sean Murray and Dan Sharp for this episode of Product Momentum, … The post 167 / How SaaS Teams Drive Impact Through Alignment and Innovation, with Usha Iyer appeared first on ITX Corp..
Adam has 30 years of global experience across a number of areas in marketing and the live event industry, leading diverse projects such as fashion shows, live broadcast events for TV, theatre, music, ceremonies for international sporting events, complex consumer marketing campaigns, and corporate brand experiences. Over the years, he developed a reputation as a world-class event and experience producer.In 2003, he was appointed by Jack Morton Worldwide as the Producer of the Closing Ceremony of the 2006 Commonwealth Games in Melbourne, Australia. From 2007 to 2018, he was based in China, one of the biggest and most dynamic markets in the world, before relocating to Dallas, Texas, in August 2018 to join Freeman's corporate headquarters and lead its agency business globally.In 2023, Freeman acquired Sparks, and he proudly became the Chief Growth Officer at Sparks. Sparks is a global brand experience agency specializing in creating meaningful connections between brands and their audiences through innovative event marketing, experiential design, trade shows, and more. Sparks partners with some of the world's most renowned brands to deliver unforgettable experiences that inspire and drive action. He prides myself on establishing and maintaining long-serving relationships with clients, staff, and partners. He is passionate about building creative, supportive, and collaborative environments that empower employees to constantly challenge themselves to do what they do better.He believes that the positive culture of a company is the key to its success. It creates value for the company's stakeholders, both in the short and long term.He builds creative, supportive and collaborative environments that empower employees to constantly challenge themselves to do what they do better.He believes that the positive culture of a company is the key to its success. This is what creates value to the company's stakeholders both in the short and long term.
Episode Summary:In this episode, Jonathan Boyar welcomes Chris Halpin, Executive Vice President, Chief Operating Officer, and Chief Financial Officer of IAC—a holding company known for its savvy capital allocation and track record of building internet leaders like Expedia, Match Group, and Ticketmaster. Chris brings a unique perspective shaped by senior roles at the NFL and Providence Equity before joining IAC. He and Jonathan explore how IAC is navigating today's market, why the stock is significantly undervalued, and how the company is positioning key holdings like Dotdash Meredith, Turo, and Care.com for long-term success. Whether you're an investor, media strategist, or just someone fascinated by the business of the internet, this episode offers a front-row seat to how IAC is building value in unconventional and often overlooked digital businesses. Topics Discussed Chris's unique journey from private equity to the NFL to IAC The transformation of Dotdash Meredith The business case behind IAC's OpenAI partnership How IAC is thinking about Turo's valuation, growth trajectory, and timing around a potential IPO Margin structure and monetization strategy in digital media IAC's approach to valuation, capital allocation, and market mispricing “Sacred cows” and how IAC avoids them Lessons from working with media rights at the NFL Why Chris thinks IAC is trading at a dramatic discount to fair value To learn more visit:www.boyarvaluegroup.comhttps://boyarresearch.substack.com/or follow us on X @boyarvalue Biography:Christopher Halpin is Executive Vice President, Chief Operating Officer and Chief Financial Officer of IAC. Mr. Halpin leads corporate finance, accounting, M&A, investor relations, and administration functions while also overseeing the day-to-day function and execution of IAC's businesses. Prior to his appointment at IAC, Mr. Halpin spent nearly a decade in leadership roles at the National Football League (NFL), most recently serving as Executive Vice President, Chief Strategy & Growth Officer. In this role Mr. Halpin oversaw strategic planning and data and analytics, as well as key growth areas, including managing the NFL's international business and leading its legalized sports betting strategy. Other past leadership roles at the NFL include Senior Vice President, Consumer Products & Licensing, and Vice President of Media Strategy & Business Development. Before joining the NFL in June 2013, Mr. Halpin was a Partner and Managing Director at Providence Equity Partners. During his 13 years at Providence, Mr. Halpin worked across the firm's investment activities in the Media & Entertainment, Wireless/Satellite and Business Services sectors, and also opened and served as Co-Head of the firm's Hong Kong office. Mr. Halpin started his career in the Merchant Banking Division of Goldman Sachs & Co. Mr. Halpin is a graduate of Princeton University with an A.B. in Economics (Phi Beta Kappa, Magna Cum Laude), and is a board member of Turo, the Children's Scholarship Fund, the Ladies ProfesUnlocking Investment Opportunities Since 1975 At the Boyar Value Group, we've dedicated nearly five decades to the pursuit of value on behalf of our clients. Founded in 1975, our firm has earned a reputation as a trusted source for uncovering undervalued opportunities in the stock market. To find out more about the Boyar Value Group, please visit www.boyarvaluegroup.com
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In this episode of Tech Talks Daily, I am joined by Scarlett Sieber, Chief Strategy and Growth Officer at Money20/20, to explore the key trends shaping finance's future. As Money20/20 Europe celebrates its 10th anniversary, Scarlett provides a detailed preview of what we can expect from this year's event, bringing together over 8000 senior industry leaders to discuss the evolving landscape of fintech, regulation, and technology. Money20/20 Europe is not just a conference. It is a critical platform for addressing the big questions about where money, tech, and regulation are headed. Scarlett highlights the growing collaboration between traditional banks and fintech companies, calling it the "golden era" of partnerships. This shift drives innovation, and we discuss how these partnerships are evolving to enable more personalized, efficient financial services for businesses and consumers alike. A significant focus of our conversation is the rise of stablecoins, which are transforming cross-border payments in ways similar to how the internet changed the telecom industry. We talk about the regulatory challenges that need to be addressed to fully harness their potential and ensure their adoption on a global scale. Scarlett also shares insights into how AI revolutionizes financial services, enabling more intelligent, automated solutions while raising important questions about trust, data privacy, and security. We also discuss the impact of the UK's post-Brexit regulatory flexibility, with Scarlett explaining how this presents a unique opportunity for the UK to lead in fintech innovation. However, she points out that policy execution must keep pace with technological advancements. Tune in for a conversation about the future of fintech and a timely preview of Money20/20 Europe, where innovation and regulatory discussions will define the next wave of financial services.
A CMO Confidential Interview with Rishad Tobaccowala, former Publicis Groupe Strategy & Growth Officer, speaker, author, and podcast host of "What's Next." Rishad discusses the media, data, and technology scale benefits driving agency consolidation, the challenge of managing people through a merger, and his new book, Rethinking Work. Key topics include: why talent and marketing will be more important in an AI world; why everyone should operate as a "company of one;" how the world is moving to a "whales and plankton model;" and why clients should consider a "Master Blaster" model. Tune in to hear why he's concerned about mollycoddling and a Mary Poppins analogy. It's a Supercalifragilisticexpialidocious 2-part show!AI will change marketing forever—are you ready? In this episode of CMO Confidential, host Mike Linton, a five-time CMO, sits down with renowned author and industry thought leader Rishad Tobaccowala to explore the transformative impact of AI on marketing, leadership, and talent. Key topics include the importance of "data-driven storytelling," why marketing's mix of "math and magic" will thrive in the AI era, and how top talent leveraging AI will shape the industry's future.Tune in to hear Rishad's expert advice on thriving as a "company of one," the shift from bosses to true leaders, and the six essential skills every marketer must master. Discover why AI isn't just a tool but a game-changer for how businesses operate and compete in an evolving landscape. Whether you're an aspiring marketing leader or seasoned CMO, this episode offers actionable insights to navigate the challenges and opportunities ahead.Don't miss the chance to learn how to rethink your approach to work, marketing, and leadership in the AI age. Subscribe to CMO Confidential for exclusive content and stay ahead of the curve in the ever-changing world of marketing.#marketingagainstthegrain #contentmarketing #digitalmarketing #socialmediamarketing #datadrivenstorytellingCHAPTERS:00:00 - Intro01:07 - Importance of Marketing02:59 - Quality vs. Quantity in Marketing06:25 - Career Development Strategies10:57 - Essential Marketing Skill Sets19:59 - Future Marketing Trends by 202524:10 - Practical Marketing Advice26:15 - OutroSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
In this empowering episode of the Soul Inspiring Business Podcast, host Kara welcomes Shay Prosser, Chief Growth and Strategy Officer at North12 Partners. Shay shares her deep expertise in helping small to mid-sized businesses—and especially solopreneurs—move past the plateau and unlock the next phase of growth. From mindset shifts and team building to creating operational efficiencies and leveraging AI, this conversation is packed with actionable strategies that are both soul-aligned and business-savvy.Episode Topics:The most common mindset blocks that hold entrepreneurs backWhy perfectionism stalls growth—and how to overcome itHow to make your first (or next) hire strategicallyUsing simple quadrant mapping to identify your strengthsOperational strategies to unlock growth without burnoutHow to use AI to deepen client relationships, not replace themThe importance of getting client feedback (and how to ask for it)Creating recurring touchpoints for clients post-transactionThe power of aligned energy in business relationshipsInsights:You don't need to reinvent the wheel to grow—simplify, start, and iterate.Hiring your opposite (instead of cloning yourself) can exponentially expand your capacity.The best growth strategy often starts by looking at what's already working.Weekly check-ins and clear task ownership are key to successful onboarding.AI can be a powerful tool for saving time while enhancing personalization.Your current clients often have the best insights into how to grow your business.Energy matters—working with grateful, aligned clients creates sustainable success.Highlights:00:00 Welcome and Intro00:30 Growth Strategies for Solopreneurs02:46 Supporting Small Business Growth05:30 Overcoming Perfectionism in Entrepreneurship07:58 Entrepreneurial Challenges and Growth Strategies10:22 Operational Efficiency in Client Management13:09 Self-Awareness and Skill Assessment in Business15:54 Task Delegation and Efficiency18:32 Weekly Meeting Structure and Responsibilities21:11 Enhancing Communication and Operational Efficiency23:13 Enhancing Customer Engagement through Efficiency25:58 Leveraging AI for Efficient Summarization29:01 Client Feedback Mechanisms31:00 Client Feedback and Growth Support33:49 Referral Business Strategies36:17 Networking and Referrals in Business38:60 Exploring Additional Services for Business Growth41:39 Building a Business Network44:00 Entrepreneurial Growth and Centering Practices47:05 Celebrating Small Wins and Self-Care49:24 Identifying Soul-Aligned Clients51:26 Closing Remarks and Contact Information52:18 Podcast episode endedShay Prosser is a seasoned Fractional Chief Strategy and Growth Officer, empowering small to mid-sized companies to achieve sustainable growth. With over 20 years of experience, she's the visionary founder of North 12 Partners, dedicated to transforming complex challenges into actionable solutions. Shay's goal is clear: to help leaders turn big ideas into tangible outcomes, building the infrastructure for long-term success.Known for her resourcefulness, dependability, and a results-driven approach, Shay offers clarity and strategic partnership to leadership teams navigating critical stages of business evolution. She excels at aligning strategy with execution, driving measurable results for B2B service companies.Shay's talent for building trust and fostering collaboration empowers leadership teams to define their unique value proposition and execute winning strategies. Her approach is rooted in authenticity and a no-nonsense style that delivers impactful...
A CMO Confidential Interview with Rishad Tobaccowala, former Publicis Groupe Strategy & Growth Officer, speaker, author, and podcast host of "What's Next." Rishad discusses the media, data, and technology scale benefits driving agency consolidation, the challenge of managing people through a merger, and his new book, Rethinking Work. Key topics include: why talent and marketing will be more important in an AI world; why everyone should operate as a "company of one;" how the world is moving to a "whales and plankton model;" and why clients should consider a "Master Blaster" model. Tune in to hear why he's concerned about mollycoddling and a Mary Poppins analogy. It's a Supercalifragilisticexpialidocious 2-part show!Get the inside scoop on the Omnicom and IPG merger and what it means for the future of marketing! In this episode of CMO Confidential, host and five-time Chief Marketing Officer Mike Linton dives into the critical insights every CMO needs to navigate this game-changing merger. Joined by special guest Rashad Tabakawala, former Chief Strategist and Growth Officer of Publicis Groupe and best-selling author, this discussion unpacks how the merger impacts scale, data, technology, and the role of creative agencies.Key topics include the consolidation of holding companies, the challenges of scaling media, data, and tech, and the future of large agencies versus niche specialists. Rashad also shares his expert perspective on the evolving agency ecosystem and what this means for marketers selecting partners in a rapidly changing landscape. With lessons from past mergers and actionable advice for CMOs, this is a must-watch for marketing leaders looking to stay ahead.Tune in to hear Rashad's unique take on the future of the industry and discover how to position your brand for success in this new era of marketing. Don't forget to subscribe to the CMO Confidential Newsletter for exclusive insights and updates. Stay informed, stay connected, and stay ahead with CMO Confidential! #omnicomipgmerger #MarketingStrategy, #GrowthMarketing, #BrandBuilding, #MarketingInnovation, #DigitalMarketingTrends, #BusinessGrowth, #CMOChallenges, #CustomerExperienceCHAPTERS:00:00 - Intro00:40 - Rishad Tobaccowala Joins the Show01:27 - Omnicom IPG Merger Analysis11:15 - Future Implications of Omnicom IPG Merger15:18 - Impact on Other Companies18:45 - Future Trends for Businesses22:00 - Client Strategies for Success27:33 - End of Part 1See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Welcome to episode #974 of Six Pixels of Separation - The ThinkersOne Podcast. Rishad Tobaccowala is one of those rare thinkers who can seamlessly connect the dots between business, technology, media, and human behavior - so it's always a pleasure to have him back on the show. A true industry veteran, Rishad has spent decades shaping the marketing and media landscape, from his time as Global Chief Strategist and Growth Officer at Publicis Groupe to becoming a sought-after author, advisor, and speaker. His latest book, Rethinking Work - Seismic Changes In The Where, When, And Why, dives deep into the fundamental shifts happening in the workforce, from the decline of the 9-to-5 model to the rise of hybrid work, decentralized careers, and leadership that prioritizes talent over corporate loyalty. Rishad's first book is Restoring The Soul Of Business and his newsletter, The Future Does Not Fit In The Containers Of The Past, and podcast, What Next?, are not to be missed. In our conversation, we explore the evolving role of leadership, the impact of AI on employment, and how brands must rethink trust in an era where consumers are more aligned with individuals than institutions. Rishad also shares his insights on how businesses can remain relevant by embracing change rather than resisting it, and why the future of work will require companies to shift from management-driven structures to ones that emphasize agility, learning, and human connection. Thoughtful, provocative, and always ahead of the curve, Rishad brings the kind of clarity we need as we navigate a world of constant disruption. If you want to stay relevant in a fast-changing business landscape, this episode is one you won't want to miss. Enjoy the conversation... Running time: 1:08:19. Hello from beautiful Montreal. Listen and subscribe over at Apple Podcasts. Listen and subscribe over at Spotify. Please visit and leave comments on the blog - Six Pixels of Separation. Feel free to connect to me directly on Facebook here: Mitch Joel on Facebook. Check out ThinkersOne. or you can connect on LinkedIn. ...or on X. Here is my conversation with Rishad Tobaccowala. Rethinking Work - Seismic Changes In The Where, When, And Why. Restoring The Soul Of Business. The Future Does Not Fit In The Containers Of The Past. What Next? Book Rishad for your next meeting on ThinkersOne. Follow Rishad on LinkedIn. Follow Rishad on Instagram. This week's music: David Usher 'St. Lawrence River'. Chapters: (00:00) - Introduction to Rishad. (03:08) - The Political Landscape of Tech and Media. (06:06) - The Power Dynamics of Big Tech. (09:03) - The Influence of Money in Politics. (11:55) - The Shift in Consumer Trust. (15:08) - The Erosion of Brand Trust. (17:52) - The Changing Nature of Work. (20:53) - The Crisis of Leadership in Business. (35:15) - The Entrepreneurial Vision and Workforce Dynamics. (36:25) - Leadership vs. Management: The New Paradigm. (37:45) - Diversity in the Workplace: Ageism and Work Styles. (38:44) - The Irrelevance of Traditional Business Models. (39:57) - The Importance of In-Person Interaction. (41:40) - The Future of Work: Hybrid and Remote Models. (43:34) - AI's Impact on Employment and Business Structure. (46:32) - The Transformation of Knowledge Work. (49:50) - Reimagining Business Strategies in the Age of AI. (52:33) - The Financial Play: Mergers and Market Relevance. (56:18) - Aligning Talent and Corporate Goals. (01:01:48) - The Future of Work: Companies as Talent Aggregators.
This episode touches on crypto marketing with Kraken's CMO Mayur Gupta who shares how technical expertise, brand values and customer trust can drive digital finance innovation.Mayur Gupta, Chief Marketing and Growth Officer at Kraken, brings unique insight as a former developer turned marketing executive at one of crypto's longest-standing exchanges. In this episode, Mayur discusses the evolution of marketing in tech companies, the false dichotomy between brand and performance marketing and his vision for crypto adoption globally. Links mentioned from the podcast: The DeepSeek-R1 Effect and Web3-AIMayur's TwitterWatch this episode on video:YouTubeCoinDeskFollow us on Twitter: Sam Ewen, Avery Akkineni, CoinDesk, Vayner3From our sponsor: In Chinese, belief means trust. For 10 years, Consensus has united those who believe in building a new internet where everyone has value. Join us at Consensus Hong Kong February 18 - 20, 2025 where belief becomes real. Connect with global leaders, innovators, and investors shaping the future of Web3, and experience the power of collaboration at the industry's most influential event. Register now: https://go.coindesk.com/3BeigBq-"Gen C" features hosts Sam Ewen and Avery Akkineni. Executive produced by by Uyen Truong. Our theme music is "1882” by omgkirby x Channel Tres with editing by Doc Blust. Artwork by Nicole Marie Rincon.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
The holiday season is in full swing, so this week Jim is paying a visit to one of the most loved retailers in the world. The guest this week on The CMO Podcast is Joe Cano, the Chief Marketing, Merchandising and Growth Officer for Zappos, the e-commerce company famous for its customer-obsessed culture. Zappos was founded in 1999 by Tony Hsieh, and sold to Amazon in 2009 for about $1.2 billion in an all-stock deal. Today, Zappos sells shoes of course, but also handbags, clothing, and accessories.Joe has deep experience in fashion and retailing. He spent seven years at Saks Fifth Avenue, and four years at Walmart.com. Earlier in his career, he worked for a variety of youth fashion retailers, including Forever 21, Wet Seal, and Hot Topic. Joe joined Zappos in June 2022, and was promoted to Chief Marketing, Merchandising and growth Officer about 18 months ago. Tune in for a conversation celebrating 25 years of a successful brand with a guest who loves the holiday season.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.