Podcast appearances and mentions of teresa duncan

During this episode of the NCO Journal podcast, we welcome Army University Command Sgt. Maj. Teresa Duncan to speak with us about the importance of writing. Command Sgt. Maj. Duncan goes in depth about career advancements when honing writing skills and quotes a couple of notable philosophers in history.

Alan recently sat down with Teresa Duncan at the Chicago Midwinter Dental meeting! Teresa is an expert in dental insurance and dental office management. The conversation dives into the often-overlooked but critical aspects of dental practice, including insurance compliance, the evolving role of AI in administrative tasks, financial discussions with patients, hygiene practice management, and the potential future of dental practices within the broader healthcare landscape. The episode offers practical advice and insights for dentists and their teams on navigating the complexities of modern dental administration and compliance. Key Discussion Points: The Challenge of "Unsexy" Topics: Dentists often prioritize clinical topics (like implants) over administrative and compliance issues. Theresa's ability to make complex, less appealing topics engaging. Compliance Concerns: Importance of compliance in areas like insurance contracts. The burden of compliance and its lack of intuitiveness. Medicare Advantage Plans: Requirement for fraud, waste, and abuse training for anyone submitting claims, even out-of-network providers. Importance of compliance to avoid audits or being dropped from networks. CMS's role and the responsibility of insurance companies to ensure network compliance. Improving Claims: The importance of good radiographs and documentation. Documenting patient statements and details in clinical notes. Insurance companies' preference for screenshots of clinical notes over narratives. AI in Dentistry: Potential benefits of AI for note-taking and reducing administrative burden. Ambient listening technology for recording patient encounters. Concerns about privacy and the need for patient permission. AI's ability to assist with tasks like writing appeals and generating documents. Phone Answering AI: AI's potential for handling phone calls and answering patient questions. Questions about patient acceptance and ethical considerations regarding disclosure. Financial Discussions in Dentistry vs. Medicine: The difference in how financial matters are discussed with patients in dentistry and medicine. Challenges related to insurance reimbursements and patient responsibility. Hygiene Practices: The impact of hygiene shortages on dental practices. Debate around pre-appointing hygiene and the value of hygiene services. Financial considerations for hygiene services and the need to ensure profitability. Out-of-Network Considerations: Challenges and benefits of going out of network. The importance of excellent patient service and communication for out-of-network practices. Revenue Cycle Management: The increasing specialization of roles in revenue cycle management. The trend toward outsourcing revenue cycle functions. The importance of understanding all aspects of the revenue cycle. The Future of Dental Practices: Concerns about the influence of DSOs and potential consolidation with healthcare systems. The role of the ADA and the potential impact of Medicare expansion on dentistry. Challenges facing dentists, including student debt and employment trends. Resources and Links (To be added to show notes): Links to Medicare and Medicaid training resources (as mentioned in the podcast). Information about Theresa Duncan's online courses and Dental Revenue Network. Information about the American Association of Dental Office Management (A-ADOM). Some links from the show: Odyssey Management (Teresa's company) AADOM Dental Revenue Network Join the Very Dental Facebook group using the password "Timmerman," Hornbrook" or "McWethy," "Papa Randy" or "Lipscomb!" The Very Dental Podcast network is and will remain free to download. If you'd like to support the shows you love at Very Dental then show a little love to the people that support us! -- Crazy Dental has everything you need from cotton rolls to equipment and everything in between and the best prices you'll find anywhere! 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Today's Guest:Teresa DuncanPresident of Odyssey ManagementTeresa is a speaker and writer with over 20 years' experience in healthcare. Her areas of expertise include revenue protection using proven accounts receivable and insurance methods; and helping doctors and managers establish solid management systems. A recipient of the Lifetime Achievement Award from the American Association of Dental Office Management, she understands the importance of continuing education.She is the author of Moving Your Patients to Yes: Easy Insurance Conversations and a contributing author to the ADA's Annual CDT Companion Guide™. Teresa is a frequent contributor to multiple dental publications. She was a founding Trustee for the auxiliary-learning focused DALE Foundation. Teresa is a member of several organizations including Women in DSO and the National Association of Dental Plans.She has been named one of the Top 25 Women in Dentistry by Dental Products Report Magazine and is recognized annually as a Leader in Consulting by Dentistry Today. She provided consulting assistance in the development of the American Dental Association's Guidelines for Practice Success™. Her podcasts “Nobody Told Me That!” and “Chew On This!” provide regular coding and management updates. Teresa received her Master's Degree in Healthcare Management from Marymount University.

In this episode Andrew gets an chance to sit down with Teresa Duncan to talk about the issues surrounding foreign trained dentists, what their role could be in the US and if they are necessary. Teresa brings great questions and insight to a complicated issue. odysseymgmt.com Chew on this podcast Nobody Told Me That podcast 30:15.956

In this episode Andrew gets an chance to sit down with Teresa Duncan to talk about the issues surrounding foreign trained dentists, what their role could be in the US and if they are necessary. Teresa brings great questions and insight to a complicated issue. odysseymgmt.com Chew on this podcast Nobody Told Me That podcast 30:15.956

In this episode of The Dental Economist Show, host Mike Huffaker is joined by Teresa Duncan, the owner and President of Odyssey Management. Join them as they highlight the need for more education in dental insurance, explore advancements in technology, and discuss all things dental business management.

In this episode we are joined by Teresa Duncan and Beverly Wilburn to discuss some more hot topics in dentistry. What do you do when your boss's spouse runs the office... is that fair? How liable are you for the doctor not diagnosing periodontal disease? We get right to the point in this amazing episode! Resources: Teresa's Podcasts - Nobody Told Me That and Chew On This Teresa's website - https://www.odysseymgmt.com/ Beverly Wilburn - https://www.instagram.com/dearbevvie_/  

In this episode we are joined by Teresa Duncan and Beverly Wilburn to discuss some more hot topics in dentistry. What do you do when your boss's spouse runs the office... is that fair? How liable are you for the doctor not diagnosing periodontal disease? We get right to the point in this amazing episode! Resources: Teresa's Podcasts - Nobody Told Me That and Chew On This Teresa's website - https://www.odysseymgmt.com/ Beverly Wilburn - https://www.instagram.com/dearbevvie_/  

Teresa Duncan is the owner of OdysseyMgmt. She is a speaker and writer with over 20 years' experience in healthcare with areas of expertise in Dental Insurance Coding, Office Manager Training and Practice Strategy. She's an award-winning dental 'insider' who is known for staying abreast of current trends and industry trends. She's also a Lifetime Achievement Award Winner from the American Association of Dental Management.Better Dental Life listeners can use code "BETTERDENTAL" for a $75 courtesy off her Odyssey Management Course at https://www.odysseymgmt.com/dental-insurance

In this conversation, Dayna Johnson and Teresa Duncan discuss various topics related to the dental insurance industry. They start by talking about the recent Vyne dental event and the key takeaways from it. They then delve into the rise of outsourcing in the dental industry and the challenges of staffing. They emphasize the need for dental professionals to have more business knowledge, particularly in dental insurance. Teresa Duncan shares information about her dental insurance course and the topics covered in it. They also discuss common mistakes in sending claims, such as using the owner doctor's credentials and sending secondary insurance by paper. They highlight the importance of attachments and narratives in claims processing. The conversation concludes with a discussion on the challenges of electronic funds transfers (EFTs) and a preview of upcoming events and trends in the dental insurance industry. In this conversation, Teresa Duncan and Dayna Johnson discuss the benefits, selection, implementation, and optimization of dental practice management software. They highlight the importance of choosing the right software and provide insights into maximizing efficiency and improving the patient experience. They also address common challenges faced in dental practice management software and offer valuable advice. Overall, the conversation provides a comprehensive overview of the key aspects of dental practice management software. Takeaways Outsourcing is becoming more common in the dental industry, providing a temporary solution to staffing shortages and reducing overhead costs. Dental professionals need to have more business knowledge, particularly in dental insurance, to effectively navigate the complexities of the industry. Common mistakes in sending claims include using the owner doctor's credentials, sending secondary insurance by paper, and relying on narratives instead of clinical notes. Attachments and narratives play a crucial role in claims processing, and dental professionals should ensure they are using the appropriate methods to include this information. Challenges with electronic funds transfers (EFTs) require dental professionals to stay informed and adapt to changes in payment processing. Choosing the right dental practice management software is crucial for the success of a dental practice. Efficient implementation of dental practice management software requires proper planning and training. Dental practice management software can significantly improve efficiency and streamline workflows. Utilizing dental practice management software can enhance the patient experience and satisfaction. Challenges in dental practice management software can be overcome with proactive troubleshooting and support. Enroll in Teresa's insurance course at: https://www.odysseymgmt.com/dental-insurance and use code NOVONEE75 to receive a discount on your purchase. To read the full transcript of today's episode go to: https://novonee.com/media/

When you are in network with dental insurance plans, you want to be able to generate the most accurate estimates for your patient. Contrary to what you might hear, you CAN get accurate estimates using the fee schedule method or the allowed amount method in your Dentrix software. In today's episode Dayna will go through the differences between the two methods so you can make a decision on what will be best for your team. If you want to deep dive into managing dental insurance in your Dentrix software, go to Novonee.com and click on the green Join Today button in the upper right corner. If you want to take advantage of Teresa Duncan's insurance course offer, click here: https://odysseymgmt.thrivecart.com/dental-insurance/ and use coupon code NOVONEE75

What do dental assistants need to know about what is coming in 2024? Dental industry expert (and insurance guru) Teresa Duncan joins the show to talk all things dental assisting as we look into the future, touching on everything from AI to cross-training and more. If you're ready to take your career to the next level in 2024, this is a must-listen.

Teresa Duncan, president of Odyssey Management, talks with Gary about why internal marketing is making a comeback, how tactics like doctor follow-up calls generate more referrals, and why more dentists are moving out of network with insurance.Connect with our Guest:Website: https://www.odysseymgmt.com/ Insurance Course Now Available, Use Promo Code: SMC at checkout to save: ➡️https://www.odysseymgmt.com/dental-insurance

These show notes will be intentionally vague, and when you listen to the episode you will probably be able to figure out why. The gist of this episode is that we discuss certain recent behaviors that have made their way into the social medias and the news cycles about a doctor out of Texas.  https://www.odysseymgmt.com/dental-insurance - $75 off if you use AToTH at checkout Tiktoker - @bekahdayyy https://en.wikipedia.org/wiki/Tabatha_Takes_Over Teresa's podcasts- Chew on This and Nobody Told Me ThatContact Teresa at odysseymgmt.com

These show notes will be intentionally vague, and when you listen to the episode you will probably be able to figure out why. The gist of this episode is that we discuss certain recent behaviors that have made their way into the social medias and the news cycles about a doctor out of Texas.  https://www.odysseymgmt.com/dental-insurance - $75 off if you use AToTH at checkout Tiktoker - @bekahdayyy https://en.wikipedia.org/wiki/Tabatha_Takes_Over Teresa's podcasts- Chew on This and Nobody Told Me ThatContact Teresa at odysseymgmt.com

Should you embrace dental insurance, stop working with it entirely, or take a middle path? Teresa Duncan, president of Odyssey Management, joins the show to give Gary her take on that question. Connect with our Guest: Website: https://www.odysseymgmt.com/ Insurance Course Now Available, Use Promo Code: SMC at checkout to save: ➡️https://www.odysseymgmt.com/dental-insurance

In this episode Teresa Duncan helps us learn how to evaluate the culture of the office. There are definitely signs to know if your office is the right place for you! Key Takeaways Managers appreciate someone who evaluates the office too! Take a look at how employees communicate with each other Are your concerns being listened to? Watch for side eyes and gossipy offices Is there collaboration? Does everyone pitch in? Are they constantly running behind? Is the office organized? Email Teresa - Teresa@odysseymgmt.com Thank you to TempMee for supporting this speaker and message! www.tempmee.com  

In this episode Teresa Duncan helps us learn how to evaluate the culture of the office. There are definitely signs to know if your office is the right place for you! Key Takeaways Managers appreciate someone who evaluates the office too! Take a look at how employees communicate with each other Are your concerns being listened to? Watch for side eyes and gossipy offices Is there collaboration? Does everyone pitch in? Are they constantly running behind? Is the office organized? Email Teresa - Teresa@odysseymgmt.com Thank you to TempMee for supporting this speaker and message! www.tempmee.com  

Bulletproof Dental Practice Podcast Episode 280 Hosts: Dr. Peter Boulden & Dr. Craig Spodak Guest: Teresa Duncan Key Takeaways:Introduction Helping People With Obscure Goals 3 Stats You Need To Look At To Know You're Ready To Go Out Of Network Dentistry 2023-2024 MLR Behind The Scenes Of Dentistry Self-Insured Vs. Fully-Insured Economic Relationship Between Dental Insurance Companies And The ADA References: Bulletproof Mastermind Bulletproof Summit Mighty Networks: Bulletproof Dental Practice Bulletproof ERC Who Moved My Cheese? Odyssey Management, Inc. Tweetables: No one is going to be immune with the disruption. Dr. Peter Boulden You have to choose your state. Dr. Craig Spodak More doctors are getting into networks than ever before. Teresa Duncan

This week Andrew is joined by Teresa Duncan to give you all of the information you need for the new year regarding insurance! We also talk about new legislation in MA that forces insurances companies to spend more on their clients. Listen in so you don't miss a thing! Massachusetts legislation - https://www.ada.org/publications/ada-news/2022/december/massive-massachusetts-win-helps-set-stage-for-future-insurance-reform Teresa's website - https://www.odysseymgmt.com/  

This week Andrew is joined by Teresa Duncan to give you all of the information you need for the new year regarding insurance! We also talk about new legislation in MA that forces insurances companies to spend more on their clients. Listen in so you don't miss a thing! Massachusetts legislation - https://www.ada.org/publications/ada-news/2022/december/massive-massachusetts-win-helps-set-stage-for-future-insurance-reform Teresa's website - https://www.odysseymgmt.com/  

On this week's episode of Fast Facts – Coding Edition with Teresa Duncan, MS Teresa gives us a breakdown of changes in 2023 coming to code D0210.  Links:  DentistRX: https://www.dentistrx.com More Fast Facts: https://www.ataleoftwohygienists.com/fast-facts/ Teresa Duncan Website: https://www.katrinasanders.com Nobody Told Me That Podcast: https://nobodytoldmethat.libsyn.com/ Chew On This Podcast: https://chewonthisdentalpodcast.libsyn.com/

On this week's episode of Fast Facts – Coding Edition with Teresa Duncan, MS Teresa gives us a breakdown of changes in 2023 coming to code D0210.  Links:  DentistRX: https://www.dentistrx.com More Fast Facts: https://www.ataleoftwohygienists.com/fast-facts/ Teresa Duncan Website: https://www.katrinasanders.com Nobody Told Me That Podcast: https://nobodytoldmethat.libsyn.com/ Chew On This Podcast: https://chewonthisdentalpodcast.libsyn.com/

On this episode of A Tale of Two Hygienists, Andrew is joined by guest co-host Teresa Duncan, MS to interview Elvis Dahl and Barbara Warner about dental laboratories. Elvis and Barbara dive into dental laboratories and what we as hygienists, need to know, and may WANT to know. As Andrew pointed out, “everything could be in our lane if we embrace it.”  Thanks to Tempstars' support many of our episodes have FREE CE! Be sure to view your state guidelines to ensure this CE is applicable in your State. Visit our CE episodes HERE.  How Dental Labs Work Fast, Good or Cheap? Removables vs. Fixed Patient Education  Labor Shortage Links  info@voicesfromthebench.com    https://www.voicesfromthebench.com/    https://chewonthisdentalpodcast.libsyn.com/   https://nobodytoldmethat.libsyn.com/ 

On this episode of A Tale of Two Hygienists, Andrew is joined by guest co-host Teresa Duncan, MS to interview Elvis Dahl and Barbara Warner about dental laboratories. Elvis and Barbara dive into dental laboratories and what we as hygienists, need to know, and may WANT to know. As Andrew pointed out, “everything could be in our lane if we embrace it.”  Thanks to Tempstars' support many of our episodes have FREE CE! Be sure to view your state guidelines to ensure this CE is applicable in your State. Visit our CE episodes HERE.  How Dental Labs Work Fast, Good or Cheap? Removables vs. Fixed Patient Education  Labor Shortage Links  info@voicesfromthebench.com    https://www.voicesfromthebench.com/    https://chewonthisdentalpodcast.libsyn.com/   https://nobodytoldmethat.libsyn.com/ 

On this week's episode of Fast Facts – Coding Edition with Teresa Duncan, MS Teresa dives into radiographs and how if not taken, and documented properly, how they can get you into trouble.    Links:  DentistRX: https://www.dentistrx.com More Fast Facts: https://www.ataleoftwohygienists.com/fast-facts/ Teresa Duncan Website: https://www.katrinasanders.com Nobody Told Me That Podcast: https://nobodytoldmethat.libsyn.com/ Chew On This Podcast: https://chewonthisdentalpodcast.libsyn.com/

On this week's episode of Fast Facts – Coding Edition with Teresa Duncan, MS Teresa dives into radiographs and how if not taken, and documented properly, how they can get you into trouble.    Links:  DentistRX: https://www.dentistrx.com More Fast Facts: https://www.ataleoftwohygienists.com/fast-facts/ Teresa Duncan Website: https://www.katrinasanders.com Nobody Told Me That Podcast: https://nobodytoldmethat.libsyn.com/ Chew On This Podcast: https://chewonthisdentalpodcast.libsyn.com/

On this week's episode of Fast Facts – Coding Edition with Teresa Duncan, MS Teresa gives us a breakdown of D999 and its use for laser disinfection. She shares good news, and not so great news surrounding the coding and billing of laser disinfection and tips to help you avoid an audit finding that you committed fraud!   Quotes:  “So a denial is if they decide to not cover the procedure, but they're going to allow you to bill a patient. That's a denial. A disallow is when they decide not to pay for it, but they also aren't going to let you charge the patient.” “Doing a dummy code for the purposes of getting reimbursed is actually, I don't want to go too much into it, but it's a little bit of deception and so it could be counted as fraud because there's motive behind it.” Links:  DentistRX: https://www.dentistrx.com More Fast Facts: https://www.ataleoftwohygienists.com/fast-facts/ Teresa Duncan Website: https://www.katrinasanders.com Nobody Told Me That Podcast: https://nobodytoldmethat.libsyn.com/ Chew On This Podcast: https://chewonthisdentalpodcast.libsyn.com/

On this week's episode of Fast Facts – Coding Edition with Teresa Duncan, MS Teresa gives us a breakdown of D4999 and its use for laser disinfection. She shares good news, and not so great news surrounding the coding and billing of laser disinfection and tips to help you avoid an audit finding that you committed fraud!   Quotes:  “So a denial is if they decide to not cover the procedure, but they're going to allow you to bill a patient. That's a denial. A disallow is when they decide not to pay for it, but they also aren't going to let you charge the patient.” “Doing a dummy code for the purposes of getting reimbursed is actually, I don't want to go too much into it, but it's a little bit of deception and so it could be counted as fraud because there's motive behind it.” Links:  DentistRX: https://www.dentistrx.com More Fast Facts: https://www.ataleoftwohygienists.com/fast-facts/ Teresa Duncan Website: https://www.katrinasanders.com Nobody Told Me That Podcast: https://nobodytoldmethat.libsyn.com/ Chew On This Podcast: https://chewonthisdentalpodcast.libsyn.com/

Teresa Duncan of Odyssey Management joins the show to talk about her views of how today's dental assistant can begin exploring opportunities at the front desk and how the cross-trained assistant is important more than ever. She shares her advice with assistants and gives her opinions on what comes next.

On this week's episode of Fast Facts – Coding Edition with Teresa Duncan, MS Teresa gives us a breakdown of D0171 which she believes is not just being underutilized… but criminally underutilized! Tune in to see how you can use this code in your practice.    Quotes:  “That's a periodontal evaluation. I don't think you're doing that post scaling and root planing. I'm guessing that you're really doing a D0171, which is an evaluation post op. So after a procedure post op.” “I hear from people all the time that once they start using it, they identify all sorts of other scenarios that they should have been using it in, and they're excited to have it.” Links:  DentistRX: https://www.dentistrx.com More Fast Facts: https://www.ataleoftwohygienists.com/fast-facts/ Teresa Duncan Website: https://www.katrinasanders.com Nobody Told Me That Podcast: https://nobodytoldmethat.libsyn.com/ Chew On This Podcast: https://chewonthisdentalpodcast.libsyn.com/  

On this week's episode of Fast Facts – Coding Edition with Teresa Duncan, MS Teresa gives us a breakdown of D0171 which she believes is not just being underutilized… but criminally underutilized! Tune in to see how you can use this code in your practice.    Quotes:  “That's a periodontal evaluation. I don't think you're doing that post scaling and root planing. I'm guessing that you're really doing a D0171, which is an evaluation post op. So after a procedure post op.” “I hear from people all the time that once they start using it, they identify all sorts of other scenarios that they should have been using it in, and they're excited to have it.” Links:  DentistRX: https://www.dentistrx.com More Fast Facts: https://www.ataleoftwohygienists.com/fast-facts/ Teresa Duncan Website: https://www.katrinasanders.com Nobody Told Me That Podcast: https://nobodytoldmethat.libsyn.com/ Chew On This Podcast: https://chewonthisdentalpodcast.libsyn.com/  

Malika and Michelle welcome their first guest to discuss discovering your rhythm in the dental practice.  Teresa Duncan is a dental speaker on insurance and management topics, coach, podcast host and the owner of Odyssey Management.  The three of them discuss staffing, reviews, recession, checklists, calendars, workplace security and more.  Don't wait until the end of the year to get on top of your dental practice business!   0:23 Introducing Teresa  2:05 Today's topic 5:25 Google Calendar  8:00 Training and reviews  10:30 Checklists and check in's 17:54 Buying clubs and referrals  20:20 Workplace security  21:55 Goal planning, taxes, marketing, mentoring  27:40 Insurance Update Webinar  33:20 Recession  41:40 Outro    Link to Teresa's Calendar Duties for Managers: https://docs.google.com/document/d/1ScPzhQX481K6KbKB_lf5nDprAXohiTIn7ebNOLryroU/edit?usp=sharing   Teresa Duncan, MS https://www.odysseymgmt.com Nobody Told Me That! https://www.odysseymgmt.com/podcasts https://www.linkedin.com/in/teresaduncan/ https://www.facebook.com/OdysseyManagement/ Instagram @treeduncan Malika Azargoon  ZarDentalConsulting.com https://www.linkedin.com/in/zardentalconsulting/ Instagram @zardentalconsulting Michelle Affanato  https://www.affinitymanagement.co Instagram @michelle_affinitymgmt https://www.facebook.com/michelle.affinitymanagement/ Michelle@affinitymanagement.co

Teresa Duncan, Odyssey Management, Inc. (Dental Business Radio, Episode 32) Teresa Duncan, President of Odyssey Management, returned to the show to discuss dental insurance coverage and issues the employers may be facing. Teresa joined host Patrick O’Rourke to discuss covered changes in the market, challenges with the myriad of plan designs, PPO contracts, insurance coordinators, […] The post Teresa Duncan, Odyssey Management, Inc. appeared first on Business RadioX ®.

On this week's episode of Fast Facts – Coding Edition with Teresa Duncan, MS Teresa gives us a breakdown of evaluation codes, you may know them as exam codes, but spoiler, that isn't the correct term! Pay attention guys because these codes could boost your production and put more $ in your pockets!   Quotes:  “Let me just be really clear here, you're going to be billing it out under the dentist most of the time.” “You'll have to make sure that it's in your contract whether or not you get it.” “So the pitfalls with evaluations is that most carriers are going to only cover two per year, and some carriers are more specific in that they'll do one every six months.” Links:  DentistRX: https://www.dentistrx.com More Fast Facts: https://www.ataleoftwohygienists.com/fast-facts/ Teresa Duncan Website: https://www.katrinasanders.com Nobody Told Me That Podcast: https://nobodytoldmethat.libsyn.com/

On this week's episode of Fast Facts – Coding Edition with Teresa Duncan, MS Teresa gives us a breakdown of evaluation codes, you may know them as exam codes, but spoiler, that isn't the correct term! Pay attention guys because these codes could boost your production and put more $ in your pockets!   Quotes:  “Let me just be really clear here, you're going to be billing it out under the dentist most of the time.” “You'll have to make sure that it's in your contract whether or not you get it.” “So the pitfalls with evaluations is that most carriers are going to only cover two per year, and some carriers are more specific in that they'll do one every six months.” Links:  DentistRX: https://www.dentistrx.com More Fast Facts: https://www.ataleoftwohygienists.com/fast-facts/ Teresa Duncan Website: https://www.katrinasanders.com Nobody Told Me That Podcast: https://nobodytoldmethat.libsyn.com/

On this week's episode of Fast Facts – Coding Edition with Teresa Duncan, MS Teresa gives us a breakdown of code D9993 which is part of the suite of dental case management codes. D9993 specifically relates to motivational interviewing, a very helpful skill to possess in the op!   Quotes:  “Motivational Interviewing is patient centered, personalized counseling using methods such as motivational interviewing to identify and modify behaviors interfering with positive oral health outcomes.” “Unfortunately, you don't find a lot of reimbursement for these unless it is a public health system like maybe the VA or Indian health services or some Medicaid plans.” Links:  DentistRX: https://www.dentistrx.com More Fast Facts: https://www.ataleoftwohygienists.com/fast-facts/ Teresa Duncan Website: https://www.katrinasanders.com Nobody Told Me That Podcast: https://nobodytoldmethat.libsyn.com/ Chew On This Podcast: https://chewonthisdentalpodcast.libsyn.com/

On this week's episode of Fast Facts – Coding Edition with Teresa Duncan, MS Teresa gives us a breakdown of code D9993 which is part of the suite of dental case management codes. D9993 specifically relates to motivational interviewing, a very helpful skill to possess in the op!   Quotes:  “Motivational Interviewing is patient centered, personalized counseling using methods such as motivational interviewing to identify and modify behaviors interfering with positive oral health outcomes.” “Unfortunately, you don't find a lot of reimbursement for these unless it is a public health system like maybe the VA or Indian health services or some Medicaid plans.” Links:  DentistRX: https://www.dentistrx.com More Fast Facts: https://www.ataleoftwohygienists.com/fast-facts/ Teresa Duncan Website: https://www.katrinasanders.com Nobody Told Me That Podcast: https://nobodytoldmethat.libsyn.com/ Chew On This Podcast: https://chewonthisdentalpodcast.libsyn.com/

On this week's episode of Fast Facts – Coding Edition with Teresa Duncan, MS Teresa gives us a breakdown of codes D6080 and D6081 highlighting when these codes should be used, the difference between them and some helpful information to know in your practice regarding these codes!    Links:  DentistRX: https://www.dentistrx.com More Fast Facts: https://www.ataleoftwohygienists.com/fast-facts/ Teresa Duncan Website: https://www.katrinasanders.com Nobody Told Me That Podcast: https://nobodytoldmethat.libsyn.com/ Chew On This Podcast: https://chewonthisdentalpodcast.libsyn.com/

On this week's episode of Fast Facts – Coding Edition with Teresa Duncan, MS Teresa gives us a breakdown of codes D6080 and D6081 highlighting when these codes should be used, the difference between them and some helpful information to know in your practice regarding these codes!    Links:  DentistRX: https://www.dentistrx.com More Fast Facts: https://www.ataleoftwohygienists.com/fast-facts/ Teresa Duncan Website: https://www.katrinasanders.com Nobody Told Me That Podcast: https://nobodytoldmethat.libsyn.com/ Chew On This Podcast: https://chewonthisdentalpodcast.libsyn.com/

Insurance and Revenue Cycle Management With Teresa Duncan by Fortune Practice Management

On this week's episode of Fast Facts – Coding Edition with Teresa Duncan, MS Teresa gives us a breakdown of four codes that are basically the same code, but for different scenarios. D9932, D933, D9934 and D9935 highlighting what do you need to look out for when submitting and dealing with insurance and what are the exclusions that we have to deal with?    Quotes:  “ It is cleaning and inspection of the removables. So you have four different ones because of course, you have removable complete denture upper, complete denture lower, and then you have removable partial denture upper and partial denture lower. So that's why you have four different codes. But really they're very much the same code.”  “Some plans are very restrictive on how these four procedure codes are processed. Some consider them to be part of an evaluation or part of the preventive procedure.” “The interesting part about these particular codes is it really doesn't tell you whether it's implant or abutment supported any of these procedures could be of course natural teeth adhering to natural teeth or they could be attached to an implant.” Links:  DentistRX: https://www.dentistrx.com More Fast Facts: https://www.ataleoftwohygienists.com/fast-facts/ Teresa Duncan Website: https://www.katrinasanders.com Nobody Told Me That Podcast: https://nobodytoldmethat.libsyn.com/ Chew On This Podcast: https://chewonthisdentalpodcast.libsyn.com/  

On this week's episode of Fast Facts – Coding Edition with Teresa Duncan, MS Teresa gives us a breakdown of four codes that are basically the same code, but for different scenarios. D9932, D933, D9934 and D9935 highlighting what do you need to look out for when submitting and dealing with insurance and what are the exclusions that we have to deal with?    Quotes:  “ It is cleaning and inspection of the removables. So you have four different ones because of course, you have removable complete denture upper, complete denture lower, and then you have removable partial denture upper and partial denture lower. So that's why you have four different codes. But really they're very much the same code.”  “Some plans are very restrictive on how these four procedure codes are processed. Some consider them to be part of an evaluation or part of the preventive procedure.” “The interesting part about these particular codes is it really doesn't tell you whether it's implant or abutment supported any of these procedures could be of course natural teeth adhering to natural teeth or they could be attached to an implant.” Links:  DentistRX: https://www.dentistrx.com More Fast Facts: https://www.ataleoftwohygienists.com/fast-facts/ Teresa Duncan Website: https://www.katrinasanders.com Nobody Told Me That Podcast: https://nobodytoldmethat.libsyn.com/ Chew On This Podcast: https://chewonthisdentalpodcast.libsyn.com/  

On this week's episode of Fast Facts – Coding Edition with Teresa Duncan, MS Teresa gives us a breakdown of code D4355. Knowing how and when to use the debridement code is important! Please listen as Teresa explains the clinical conditions that we should be seeing and the administrative considerations to think about. Quotes:  “If you are able to take good oral images before and after the debridement, those are great.”  “Make sure you have the patient's permission to use those images.”  “Full mouth debridement involves the preliminary removal of plaque and calculus that interferes with the ability of the dentist to perform a comprehensive oral evaluation. Not to be completed on the same day as D0150, D0160, or D0180.” Links:  DentistRX: https://www.dentistrx.com More Fast Facts: https://www.ataleoftwohygienists.com/fast-facts/ Teresa Duncan Website: https://www.katrinasanders.com Nobody Told Me That Podcast: https://nobodytoldmethat.libsyn.com/ Chew On This Podcast: https://chewonthisdentalpodcast.libsyn.com/

On this week's episode of Fast Facts – Coding Edition with Teresa Duncan, MS Teresa gives us a breakdown of code D4355. Knowing how and when to use the debridement code is important! Please listen as Teresa explains the clinical conditions that we should be seeing and the administrative considerations to think about. Quotes:  “If you are able to take good oral images before and after the debridement, those are great.”  “Make sure you have the patient's permission to use those images.”  “Full mouth debridement involves the preliminary removal of plaque and calculus that interferes with the ability of the dentist to perform a comprehensive oral evaluation. Not to be completed on the same day as D0150, D0160, or D0180.” Links:  DentistRX: https://www.dentistrx.com More Fast Facts: https://www.ataleoftwohygienists.com/fast-facts/ Teresa Duncan Website: https://www.katrinasanders.com Nobody Told Me That Podcast: https://nobodytoldmethat.libsyn.com/ Chew On This Podcast: https://chewonthisdentalpodcast.libsyn.com/

On this week's episode of Fast Facts – Coding Edition with Teresa Duncan, MS Teresa gives us a breakdown of code D4381. Teresa highlights the definition, communicating its use with patients and some limitations associated with the code.    Quotes:  “4381 though if you are talking with a patient and perhaps this is previous to doing any active therapy, you can let them know that this is something that you anticipate having to use.” “The patient shouldn't get two, three, four teeth free just because they have insurance they should have some out of pocket.” “You also want to have noted the stage of the patient when they presented and what the current grade is for them and of course if your documentation is up to speed with the AAP guidelines you'll already have that templated. Links:  DentistRX: https://www.dentistrx.com More Fast Facts: https://www.ataleoftwohygienists.com/fast-facts/ Teresa Duncan Website: https://www.katrinasanders.com Nobody Told Me That Podcast: https://nobodytoldmethat.libsyn.com/ Chew On This Podcast: https://chewonthisdentalpodcast.libsyn.com/

On this week's episode of Fast Facts – Coding Edition with Teresa Duncan, MS Teresa gives us a breakdown of code D4381. Teresa highlights the definition, communicating its use with patients and some limitations associated with the code.    Quotes:  “4381 though if you are talking with a patient and perhaps this is previous to doing any active therapy, you can let them know that this is something that you anticipate having to use.” “The patient shouldn't get two, three, four teeth free just because they have insurance they should have some out of pocket.” “You also want to have noted the stage of the patient when they presented and what the current grade is for them and of course if your documentation is up to speed with the AAP guidelines you'll already have that templated. Links:  DentistRX: https://www.dentistrx.com More Fast Facts: https://www.ataleoftwohygienists.com/fast-facts/ Teresa Duncan Website: https://www.katrinasanders.com Nobody Told Me That Podcast: https://nobodytoldmethat.libsyn.com/ Chew On This Podcast: https://chewonthisdentalpodcast.libsyn.com/

On this week's episode of Fast Facts – Coding Edition with Teresa Duncan, MS Teresa gives us a breakdown of codes D4910 & D4341 vs. D4342. Teresa highlights what factors need to be present in order to use these codes and some of the common mistakes she sees that lead to unpaid claims.  Quotes:  “So when I talk about the scaling and root planing codes, I'm really talking about those two codes, and it does depend on how many teeth that you have involved in the procedure.” “One thing that I'd like to point out is we do talk about the tissue being contaminated with toxins and microorganisms, and I'm just going to challenge you. Is that something that you discuss with your patients? And if not, why not?” “A good rule of thumb is to make sure that your probing and your radiographs are all within one year and that way you should have really current information and that just helps you also with your conversations with the patient.”  Links:  DentistRX: https://www.dentistrx.com More Fast Facts: https://www.ataleoftwohygienists.com/fast-facts/ Teresa Duncan Website: https://www.katrinasanders.com Nobody Told Me That Podcast: https://nobodytoldmethat.libsyn.com/ Chew On This Podcast: https://chewonthisdentalpodcast.libsyn.com/  

Please Rate this Podcast!   This week on A Tale of Two Hygienists TIPisode we are joined by Teresa Duncan, MS. Teresa talks to us about grace, specifically how to leave your job with grace.    Teresa is a speaker and writer with over 20 years of experience in healthcare. Her areas of expertise include proven accounts receivable and insurance methods, and helping doctors and managers establish solid management systems. A recipient of the Educator of the Year Award by the Association of Dental Implant Auxiliaries – a component of the International Congress of Oral Implantologists, she understands the importance of continuing education.   Episode Highlights Don't Burn Bridges  Check Your Contract Craft Your Message It Pays to be Professional Change is Good Quotes   “Sometimes we need to leave a position for reasons that have nothing to do with the office”    “You may need to take another job for higher pay… and that is okay”   “For mental health I think you need to go to the place that makes you happy”    “It is a very small industry, whoever you are working with today, you might work with down the road at a different office”    “Taking patient information with you is a HIPAA violation”    “When you leave an office, you leave the patients, not just the office”    “Change is good, it is difficult, but change is ultimately good”    Links   A Tale of Two Hygienists Website: www.ataleoftwohygienists.com  Contact Teresa: http://www.odysseymgmt.com/contact  Teresa Website:http://www.odysseymgmt.com Teresa's Book: http://odysseymgmt.corecommerce.com/Book/ use code TALE for $3 courtesy Nobody Told Me That Podcast: http://nobodytoldmethat.libsyn.com  Chew on This Podcast: https://chewonthisdentalpodcast.libsyn.com 

On this week's episode of Fast Facts - Coding Edition with Teresa Duncan, MS Teresa gives us a break down of codes D1110 and D4346 highlighting important information on each that you should be aware of! DentistRX: https://www.dentistrx.com  More Fast Facts: https://www.ataleoftwohygienists.com/fast-facts/  Teresa Duncan Website: https://www.katrinasanders.com  Nobody Told Me That Podcast: https://nobodytoldmethat.libsyn.com/  Chew On This Podcast: https://chewonthisdentalpodcast.libsyn.com/