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Got questions? Send Ericka a Text!The entrepreneurial journey can be isolating even when surrounded by loved ones who don't fully understand what we're building. Success looks different for entrepreneurs than those in traditional jobs, and the lack of understanding can create a divide between our business reality and personal relationships.• We often downplay our professional wins because they don't translate well to those outside our industry• Traditional security (401k, benefits) looks different for entrepreneurs but is equally valid• True entrepreneurial success is about freedom and peace, not just financial metrics• Building a community of like-minded people is essential to combat the isolation• Office managers experience similar isolation carrying the emotional weight of practices• Finding your "biz bestie" or mastermind group provides crucial support and understanding• It's okay to build your business slowly and intentionally• Even when you question yourself or face setbacks, you're still moving forwardIf this episode spoke to you, please share it with someone who needs to hear they matter. Let your office manager, business friends, or team know they are appreciated and seen.Want to learn Dental Coding and Billing? Join here:https://tr.ee/efzYrY7mp-Would you like to set-up a billing consultation with Ericka? She would love the opportunity to discuss your billing questions and see how Fortune Billing Solutions may help you. Email Ericka:ericka@dentalbillingdoneright.comSchedule a call with Ericka: https://calendly.com/ericka-dentalbillingdoneright/30min Perio performance formula: (D4341+D4342+D4346+D4355+D4910)/(D4341+D4342+D4346+D4355+D4910+D1110)
If you're dealing with gum disease and worried about painful procedures or expensive surgeries, a new home-based therapy can help you fight back without going under the knife. Visit https://www.denverdentistry.com/ Denver Dentistry City: Littleton Address: 5920 S Estes St #200 Website: https://www.denverdentistry.com/
What is your referral protocol for perio speciality? What kinds of procedures are you referring and do you feel like you refer often enough? Give a listen to this short episode as Laura Bettencourt and Danielle Avila give their experiences! Resources:@diamondgirlscoaching on insta ldiamantecoaching.com
What is your referral protocol for perio speciality? What kinds of procedures are you referring and do you feel like you refer often enough? Give a listen to this short episode as Laura Bettencourt and Danielle Avila give their experiences! Resources:@diamondgirlscoaching on insta ldiamantecoaching.com
In this episode of Op Talk, Irene and Vic discuss Scaling and Root Planning (SRPs) and how to effectively monitor periodontal disease progression in patients. This complex condition can be challenging to manage, but having a clear clinical protocol helps simplify treatment planning and patient education. We explore key questions, such as: When is periodontitis considered stable or in remission? What clinical and behavioural factors should be evaluated before adjusting a patient's treatment plan? How frequently should you reassess and potentially change a patient's scaling interval from 3 months to 6 months or longer? How crucial is it to obtain a patient's full periodontal probing history? Plus, stick around until the end of the episode to discover an often-overlooked resource for patients who may require more treatment than their insurance plan can support. To submit questions and access helpful tools, head over to @toothlife.irene on Instagram and check out the top three pinned posts. Resources are located at the center of each post, and you can ask questions directly in the comments. Also, don't forget to visit toothlife.ca to explore an extensive library of resources tailored for dental professionals navigating periodontal care and maintenance protocols.If you made it all the way down here, hit a like and share a comment. Until next time, Peace out peeps! ✌️ _______________________________________
Learn how an innovative at-home treatment could give you healthier gums and potentially save you from heart disease, diabetes, Alzheimer's, and other chronic, systemic conditions. In this episode of Your Mouth Matters, Dr. Rebecca Taylor, founder of Green City Dental in Edmonds, WA, and her hygienist Vonna Castiglione reveal why nearly half of adults over 30 have some degree of gum disease and how this silent infection can affect your whole body.They also share how the standard “deep cleanings” often fail to address the real culprit behind gum disease - an unhealthy oral microbiome. PerioProtect is different, delivering hydrogen peroxide gel under the gumline, targeting harmful bacteria and supporting helpful microbes. You'll learn more about who can benefit from PerioProtect, how it works, and why it might even save you time and money in the long run, while giving you the added benefits of whiter teeth and fresher breath. If you've been told you need a deep cleaning or have struggled with persistent gum issues, this is the episode for you!
Got questions? Send Ericka a Text!Are you leaving money on the table while your patients remain undertreated? After analyzing over 300 dental practices across the country, I discovered a shocking truth: the average dental practice with a full-time hygienist treats only 17% of the periodontal disease they diagnose. That means 83% of diagnosed disease goes completely untreated—a staggering gap between diagnosis and care.This episode dives deep into the "hidden opportunity" within your hygiene department by exploring D4346: scaling in the presence of generalized moderate to severe gingival inflammation. This often-misunderstood code bridges the critical gap between a standard prophy (D1110) and scaling and root planing (D4341/D4342). For patients showing clear signs of gingivitis without bone loss—bleeding on probing, inflamed tissue, pseudopockets, and plaque that doesn't respond to routine cleaning—continuing to perform prophies isn't prevention; it's undertreatment.I walk you through a comprehensive, step-by-step process for properly implementing D4346 in your practice, from accurate diagnosis and bulletproof documentation to effective patient education and ethical billing. We cover common challenges including insurance downgrades, particularly when carriers like Delta may pay less for D4346 than for a prophy, and how to handle these situations without compromising ethics or revenue. The key message: this code is based on diagnosis, not difficulty or time spent, and represents therapeutic care designed to heal tissue, not maintain it.Whether you're a dental biller, office manager, hygienist, or dentist, this episode provides practical guidance for transforming your approach to gingivitis treatment. The benefits extend beyond proper coding—you'll deliver better care, improve patient outcomes, and optimize practice revenue. Pull a few charts this week and see how many of your "prophy patients" actually qualify for D4346. The results might surprise you. Want to learn Dental Coding and Billing? Join here:https://tr.ee/efzYrY7mp-Would you like to set-up a billing consultation with Ericka? She would love the opportunity to discuss your billing questions and see how Fortune Billing Solutions may help you. Email Ericka:ericka@dentalbillingdoneright.comSchedule a call with Ericka: https://calendly.com/ericka-dentalbillingdoneright/30min Perio performance formula: (D4341+D4342+D4346+D4355+D4910)/(D4341+D4342+D4346+D4355+D4910+D1110)
Special Guest Dental Disruptor: Alan Timmerman, Oral Health Therapist & Specialist Periodontal Practice Owner In this groundbreaking episode, Tabitha sits down with Alan Timmerman, an Australian Oral Health Therapist who has shattered traditional career expectations by purchasing and running his own specialist periodontal practice. This conversation explores Alan's unconventional journey from clinical practice to business ownership and provides valuable insights for OHTs looking to expand beyond conventional roles. Key Topics Covered
Got questions? Send Ericka a Text!Dental insurance verification is stuck in the 1990s, but insurance companies have dramatically changed how they operate—leaving dentists with surprise balances, frustrated patients, and a mess of accounts receivable. In this eye-opening episode, I reveal how insurance carriers are secretly leasing networks behind the scenes and potentially pulling your practice into networks you never directly signed with.Drawing from a recent consultation where a practice saw their AR spike by $70,000 due to inadequate verification, I walk through exactly why checking just the basics—deductibles, maximums, and coverage percentages—is no longer enough. The game has fundamentally changed. Through leased networks and umbrella plans like Connection Dental and DentaMax, carriers can apply completely different fee schedules than you expect, even when you think you're out of network.Most importantly, I share the specific questions you must ask during insurance verification to protect your practice: Are we in-network or out-of-network with this specific plan? Are we directly contracted or leased through another network? Which fee schedule applies to our office for this plan? Does this patient's plan fall under a specific PPO tier, group or level? These questions will transform how you set up patient accounts and present treatment plans.Ready to stop the bleeding and take control of your insurance verification process? Download my free verification checklist in the show notes and start mapping your complete network participation status today. Your billing department—and your bank account—will thank you. Want to learn Dental Coding and Billing? Join here:https://tr.ee/efzYrY7mp-Would you like to set-up a billing consultation with Ericka? She would love the opportunity to discuss your billing questions and see how Fortune Billing Solutions may help you. Email Ericka:ericka@dentalbillingdoneright.comSchedule a call with Ericka: https://calendly.com/ericka-dentalbillingdoneright/30min Perio performance formula: (D4341+D4342+D4346+D4355+D4910)/(D4341+D4342+D4346+D4355+D4910+D1110)
Got questions? Send Ericka a Text!Insurance companies are using AI to evaluate dental x-rays, denying claims when specific landmarks aren't visible in the images. This shift means approximately 70% of claims are now processed through artificial intelligence systems that disqualify submissions based on technical deficiencies rather than subjective human review.• Poor quality x-rays with cone cuts or missing apexes give insurance companies legitimate reasons to deny payment• Clinical teams need training to understand what qualifying x-rays look like for different procedures• Billing starts with proper clinical documentation and supporting attachments, not in the billing department• Digital x-rays allow immediate quality assessment - retake poor images immediately• Even the best billers can't overcome insufficient evidence when appealing denials• Creating a list of procedures requiring x-rays and examples of qualifying images can help train staff• When benefits are available and evidence is sufficient, insurance companies should pay claims• Proper documentation creates leverage when fighting unreasonable claim denialsIf you need help training your clinical teams on how to improve x-ray quality for insurance submissions, I have a step-by-step process available. Send me a message to discuss what's happening in your office.Want to learn Dental Coding and Billing? Join here:https://tr.ee/efzYrY7mp-Would you like to set-up a billing consultation with Ericka? She would love the opportunity to discuss your billing questions and see how Fortune Billing Solutions may help you. Email Ericka:ericka@dentalbillingdoneright.comSchedule a call with Ericka: https://calendly.com/ericka-dentalbillingdoneright/30min Perio performance formula: (D4341+D4342+D4346+D4355+D4910)/(D4341+D4342+D4346+D4355+D4910+D1110)
In this episode of Dental Unfiltered, hosts Matt Brown and Dr. Andrew Vallo tackle the challenges of managing new periodontal patients. They stress the importance of clear communication and education while being flexible in treatment approaches to improve patient experience and acceptance. The discussion also focuses on distinguishing periodontal therapy from regular cleanings, addressing patient anxiety, and demonstrating the value of treatments to achieve better outcomes for both patients and dental practices.
keywords: periodontics, dental practice, AI in dentistry, corporate dentistry, private practice, dental technology, marketing strategies, pandemic impact, dental education, career journey, dentistry, AI, technology, dental practice, efficiency, personal stories, career, education, tools, future, Yvette Carrillo, Perio Princess, Serv Wahan, Dr. Wahan, Dental Influencer, Dental podcast, San Diego, New Mexico, CBCT, summary: In this engaging conversation, Yvette Carrillo, a periodontist, shares her journey from dental school to establishing her practice in San Diego. She discusses the challenges of starting a practice during the pandemic, the importance of technology and AI in dentistry, and the evolving landscape of corporate versus private practice. Yvette also reflects on her experiences in dental school, her near-death car accident, and the significance of networking and community in her professional life. In this engaging conversation, the speakers explore the integration of AI in dental practices, personal experiences in education, and reflections on life and career. They discuss the evolution of technology in dentistry, the importance of teamwork, and the future of AI as a tool to enhance efficiency and patient care. The dialogue also touches on personal anecdotes, including experiences in college and residency, and light-hearted rapid-fire questions about preferences and lifestyle. takeaways: Yvette is the first periodontist on the show. She initially moved back to New Mexico after dental school but returned to California. Starting a practice from scratch is challenging, especially in a saturated market. Opening during COVID provided unique challenges and opportunities. Technology and AI play a crucial role in modern dentistry. Networking with other professionals is essential for success. The landscape of corporate dentistry is changing rapidly. Yvette emphasizes the importance of comprehensive patient assessments. She has a strong bond with her sorority sisters from dental school. Understanding business aspects is vital for running a successful practice. AI is becoming an essential tool in dental practices. Team collaboration enhances the use of technology in the workplace. Personal experiences in education shape professional growth. Finding the right AI tools can streamline workflows. AI can help manage mental load in busy practices. The future of dentistry is intertwined with technological advancements. Maintaining a work-life balance is crucial for success. Personal anecdotes can enrich professional conversations. Exploring new technologies can reignite passion for work. Sleep hygiene and personal health are important for productivity. titles: From Dental School to Periodontics: Yvette's Journey Navigating the Challenges of Starting a Dental Practice The Role of Technology in Modern Dentistry AI and Its Impact on Periodontics Sound Bites: "I love Perio so much." "What's the worst that can happen?" "I was a good patient." "I love my Surge sisters." "I highly recommend it." "I have a really good core team." "I can't take notes anymore." "I gave up caffeine." "I have the best sleep hygiene." Chapters: 00:00 Introduction to Yvette Carrillo 01:01 Journey to Periodontics 03:30 Starting a Practice from Scratch 07:54 Navigating the Pandemic and Marketing Strategies 10:33 Technology in Dentistry 16:08 AI in Periodontics 19:33 Corporate vs. Private Practice 22:21 Business Training and Networking 24:31 Fraternity Life and Connections 26:00 The Role of AI in Dentistry 29:59 AI Tools for Efficiency 33:52 Integrating AI in Dental Practices 34:48 The Future of AI in Dentistry 37:01 Personal Reflections and Rapid Fire Questions
Vancouver Consumer - April 12, 2025 - Dr. Bobby Birdi with BC Perio
Dal Perio is a Senior Manager of Sensory & Product Insights at Starbucks, with 30 years of experience in Sensory Science, Consumer Research, and Marketing Research across seven Fortune 500 companies including Johnson & Johnson, Diageo, and Unilever. His expertise spans Product Innovation, Consumer Research, Quality Assurance, and Product Testing. At Starbucks, he focuses on Sensory & Product Insights for various channels, ensuring optimal research solutions. He's actively involved in numerous professional sensory organizations and was mentored by Rose Marie Pangborn. To be put in touch with Dal, please contact Aigora. To learn more about Aigora, please visit www.aigora.com
In this episode, Dayna Johnson discusses the critical aspects of perio charting in dental hygiene, emphasizing its importance for diagnosing periodontal disease. She shares practical tips for enhancing efficiency, including the use of keyboard shortcuts and custom scripts in Dentrix software. The episode also covers how to document exam information effectively and the benefits of copying this information into clinical notes for better patient care and insurance documentation. ➡Perio charting is essential for diagnosing periodontal disease. ➡Hygienists must prioritize time for perio charting. ➡Custom scripts can enhance efficiency in perio charting. ➡Keyboard shortcuts streamline the perio charting process. ➡The bleeding all button simplifies documentation of bleeding. ➡Exam information can be crucial for insurance claims. ➡Documenting clinical observations is important for patient records. ➡Stage and grade of periodontal disease should be included in charts. ➡Copying exam information to clinical notes saves time. ➡Continuous learning about software features is vital for hygienists. Chapters 00:00 Introduction to Perio Charting 10:09 Utilizing Keyboard Shortcuts 16:28 Copying Exam Information to Clinical Notes Please rate, review and share this episode with your colleagues. Book a call with Dayna: https://calendly.com/dayna-johnson/discovery-call
Got questions? Send Ericka a Text!After rebranding my company and going solo without a business partner, I discovered I needed to get intentional about how I showed up, leading to 10x growth for Fortune Billing Solutions in just one year.• Tracked every minute of my day for two weeks to discover I was creating chaos for myself and my team• Implemented structured timeblocking for client meetings, discovery calls, team one-on-ones, podcast recording, and CEO strategy• Created a daily "miracle hour" focused on follow-ups, marketing, outreach and business development• Organized my week using theme days: Mondays for admin, Tuesdays for client strategy, Wednesdays for creative work, Thursdays for business development, and "Follow-up Fridays"• Turned off all notifications during deep work hours with only my daughter as a VIP contact• End each day with a shutdown routine to check accomplishments and set tomorrow's priorities• Dental billing insight: High patient AR often stems from improper co-pay calculations upfront and improper adjustments on the backend• Color-code your calendar to make patterns visible: blue for client work, green for business development, yellow for admin, red for distractionsBook a free billing audit with us. We'd love to help you find the billing opportunities hiding in plain sight.Want to learn Dental Coding and Billing? Join here:https://tr.ee/efzYrY7mp-Would you like to set-up a billing consultation with Ericka? We would love the opportunity to discuss your billing questions and see how Fortune Billing Solutions may help you. Email Ericka:ericka@dentalbillingdoneright.comSchedule a call with Ericka: https://calendly.com/ericka-dentalbillingdoneright/30min Perio performance formula: (D4341+D4342+D4346+D4355+D4910)/(D4341+D4342+D4346+D4355+D4910+D1110) Want to know what your fee should be for D4346? Send Ericka an email to ericka@dentalbillingdoneright.com
Got questions? Send Ericka a Text!A powerful reading of "Chapter 4: Built from Grit" from the book "I'm Just the Biller" shares the journey from humble beginnings to nationwide success in dental billing education. This authentic narrative speaks directly to the unsung heroes of dental practices, reminding listeners that success isn't about where you start but the invisible grit that carries you forward.• Started career while dealing with a workplace bully who undermined confidence and flaunted material possessions• Worked two jobs simultaneously as a dental biller and ER tech to save for first home• First workshop in 2011 had just nine attendees who paid $19 each• Evolved from Craigslist marketing to hosting 156 people at the JW Marriott in Los Angeles• Experienced a full-circle moment when former bully became part of an office requiring billing consultation• Built a nationwide platform over a decade of dedicated work in dental coding and billing education• Recognizes that setbacks, disappointments and closed doors ultimately contributed to growth and resilienceShare this episode with your co-worker, office bestie, or that teammate who needs to hear they're just getting started. Follow the show, leave a review, and connect on Instagram @dentalbillingcoach for behind-the-scenes content, billing tips, and support for the people holding the dental profession together.Want to learn Dental Coding and Billing? Join here:https://tr.ee/efzYrY7mp-Would you like to set-up a billing consultation with Ericka? We would love the opportunity to discuss your billing questions and see how Fortune Billing Solutions may help you. Email Ericka:ericka@dentalbillingdoneright.comSchedule a call with Ericka: https://calendly.com/ericka-dentalbillingdoneright/30min Perio performance formula: (D4341+D4342+D4346+D4355+D4910)/(D4341+D4342+D4346+D4355+D4910+D1110) Want to know what your fee should be for D4346? Send Ericka an email to ericka@dentalbillingdoneright.com
Your patients aren't truly healthy, but they're also not losing teeth. This “gray area” is keeping them in perio purgatory! In this episode of Clinical Edge Fridays, Kirk Behrendt brings back Rachel Wall, CEO and founder of Inspired Hygiene, to explain what perio purgatory is, why it's dangerous, and how to pull patients out of it to improve their health. To learn how to put an end to your perio blindness, listen to Episode 864 of The Best Practices Show!Learn More About Rachel:Follow Rachel on Instagram: https://www.instagram.com/inspiredhygieneJoin Rachel on Facebook: https://www.facebook.com/InspiredHygieneBook your discovery meeting with Inspired Hygiene: https://www.inspiredhygiene.comMore Helpful Links for a Better Practice & a Better Life:Subscribe to The Best Practices Show: https://the-best-practices-show.captivate.fm/listenJoin The Best Practices Association: https://www.actdental.com/bpaDownload ACT's BPA app on the Apple App Store: https://apps.apple.com/us/app/best-practices-association/id6738960360Download ACT's BPA app on the Google Play Store: https://play.google.com/store/apps/details?id=com.actdental.join&hl=en_USJoin ACT's To The Top Study Club: https://www.actdental.com/tttSee the ACT Dental/BPA Live Event Schedule: https://www.actdental.com/eventGet The Best Practices Magazine for free: https://www.actdental.com/magazinePlease leave us a review on the podcast: https://podcasts.apple.com/us/podcast/the-best-practices-show-with-kirk-behrendt/id1223838218Episode Resources:Watch the video version of Episode 864: https://www.youtube.com/@actdental/videosRead Beat the Heart Attack Gene by Dr. Bradley Bale and Dr. Amy Doneen: https://baledoneen.com/bdm-booksRead Healthy Heart, Healthy Brain by Dr. Bradley Bale and Dr. Amy Doneen: https://baledoneen.com/bdm-booksWatch Dr. Amy Doneen's Women's Heart Health Webinar: https://www.youtube.com/watch?v=iKo-4sSo7wMGet Inspired Hygiene's Standard of Care Worksheet: https://inspiredhygiene.com/standard-of-care-worksheetMain Takeaways:There is a...
On today's episode, we dive into a revolutionary way to approach periodontal disease with Dr. Ben Kacos and Dr. Ashlee Hirschfeld. Instead of getting lost in probing depths and pocket numbers, Dr. Kacos shares how his practice shifts the conversation to what truly resonates with patients—the systemic health risks of gum infections. Dr. Kacos explains how implementing a microscope in hygiene appointments has transformed case acceptance, making periodontal diagnosis more black-and-white for both patients and providers. Plus, he details how his team seamlessly integrates this into their workflow without slowing down efficiency. EPISODE RESOURCES https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast
Sarovi Davda, a general dentist with a special interest in periodontics, joins Payman for an insightful conversation about the evolution of periodontal treatment and the art of balancing professional expertise with personal growth. From her journey through dental school to establishing herself as a medico-legal expert witness, Sarovi shares candid reflections on career choices, parenthood, and divorce. Her passion for periodontics combines technical skill with psychological understanding, emphasising how patient motivation transforms treatment outcomes. Throughout the episode, Sarovi's spiritual outlook provides a refreshing perspective on finding meaning in dentistry and life beyond clinical practice.In This Episode00:01:40 - Practice limitation to periodontics and medico-legal work00:05:35 - Childhood and education journey 00:09:35 - Balancing career with parenthood 00:10:25 - Navigating divorce and personal growth 00:17:45 - Dental school experiences 00:26:20 - Discovering a passion for periodontics 00:32:50 - Clinical prognosis in periodontics 00:39:00 - Interdental brushing vs flossing debate 00:43:50 - Medico-legal expert witness work 00:51:20 - Preventing periodontal litigation 01:14:15 - Blackbox thinking01:27:50 - Fantasy dinner party 01:32:45 - Last days and legacyAbout Sarovi DavdaSarovi Davda is a general dentist whose practice is now completely limited to periodontics and medico-legal expert witness work. After completing her MSc in Restorative Dental Practice at the Eastman, she developed her expertise in periodontics under the mentorship of respected periodontists Phil Ower and Graham Smart. Sarovi divides her time equally between clinical periodontics and serving as an independent expert witness, bringing her evidence-based approach to both areas of her practice.
Vancouver Consumer - March 15, 2025 - Dr. Ron Zokol with BC Perio
Got questions? Send Ericka a Text!Artificial intelligence has quietly revolutionized how dental insurance claims are processed, and most dental offices don't even realize it. Today we pull back the curtain on Novo Dynamics and their Novo Health Dental AI system that's scrutinizing your x-rays, documentation, and billing patterns before a human reviewer ever sees your claim.The game has changed dramatically. Insurance companies have trained AI systems to review claims using very specific criteria determined by their own dental consultants—not treating clinicians. These systems don't just look at individual claims but cross-check x-rays across multiple insurance carriers, analyze your practice's billing patterns, and compare you to other providers in your area. If your practice performs more crowns, SRPs, or implants than what AI considers "average," all your claims face increased scrutiny regardless of their legitimacy.This technological shift demands we evolve from merely submitting "clean claims" to creating "AI-proof claims." High-quality, clear x-rays that perfectly demonstrate necessity, concise standardized narratives, and meticulous documentation are no longer optional—they're essential. When AI improperly denies claims, request human review promptly. Document patterns of improper denials and report systematic issues to your insurance commissioner. The days of assuming a person will review your claim are over, but by understanding how these systems work, you can adapt your strategies to overcome these new barriers to reimbursement.Ready to level up your billing skills and connect with fellow dental billers? Join us for our upcoming live workshop in Dallas! Send "Dallas" in a direct message to @dental_billing_coach on Instagram for your chance to win an all-expenses-paid trip to the event. Looking forward to diving deeper into AI and dental billing in our next episode where we'll share real-world denial stories and more strategies to beat the algorithms at their own game. Want to learn Dental Coding and Billing? Join here:https://tr.ee/efzYrY7mp-Would you like to set-up a billing consultation with Ericka? We would love the opportunity to discuss your billing questions and see how Fortune Billing Solutions may help you. Email Ericka:ericka@dentalbillingdoneright.comSchedule a call with Ericka: https://calendly.com/ericka-dentalbillingdoneright/30min Perio performance formula: (D4341+D4342+D4346+D4355+D4910)/(D4341+D4342+D4346+D4355+D4910+D1110) Want to know what your fee should be for D4346? Send Ericka an email to ericka@dentalbillingdoneright.com
Got questions? Send Ericka a Text!Dental billing has undergone a dramatic transformation since the carefree days of the late 1990s. What was once a straightforward process—send a claim, get paid, move on—has evolved into a complex system demanding meticulous attention to detail and strict compliance measures. The reason? Insurance companies have woken up to the staggering $12.5 billion lost annually to dental fraud, and they're scrutinizing claims like never before.You don't need to be committing actual fraud to get caught in this web. Cutting corners, skipping steps, and clinging to outdated "backyard billing" habits can quickly put a target on your practice. Are you submitting claims without checking clinical notes? Skipping attachments to get claims out faster? Using coding loopholes that worked a decade ago? These practices aren't just inefficient—they're potentially putting your practice at risk for denials, audits, and recoupment demands.True billing expertise isn't defined by years of experience but by commitment to compliance and continuous education. It means verifying clinical documentation matches what you're billing, understanding dental necessity requirements, staying current with coding changes, and implementing robust follow-up systems. It means knowing when to push back when insurance companies request additional information despite receiving sufficient evidence the first time. Most importantly, it means understanding your state's prompt pay laws and holding insurance companies accountable when they attempt to delay payment beyond legal timeframes.The transition from backyard billing to compliant billing isn't complicated, but it requires intentionality. Start by implementing daily report monitoring, creating standardized billing protocols, and ensuring your team understands compliance requirements. The reward? Fewer denials, faster reimbursements, and significantly less stress from chasing payments that should have been received the first time. Remember: the goal isn't just getting claims paid—it's getting them done right. Want to learn Dental Coding and Billing? Join here:https://tr.ee/efzYrY7mp-Would you like to set-up a billing consultation with Ericka? We would love the opportunity to discuss your billing questions and see how Fortune Billing Solutions may help you. Email Ericka:ericka@dentalbillingdoneright.comSchedule a call with Ericka: https://calendly.com/ericka-dentalbillingdoneright/30min Perio performance formula: (D4341+D4342+D4346+D4355+D4910)/(D4341+D4342+D4346+D4355+D4910+D1110) Want to know what your fee should be for D4346? Send Ericka an email to ericka@dentalbillingdoneright.com
In this episode, Dayna Johnson shares insights from her experiences in the dental industry, focusing on the latest updates in Dentrix software, particularly enhancements in perio charting. She discusses the new 'bleeding all' button, the importance of understanding periodontal disease stages and grades, and the features of the perio panel that can improve workflow efficiency for dental hygienists. Dayna emphasizes the significance of effective clinical documentation and encourages sharing knowledge within the dental community. Takeaways ➡Dayna highlights the importance of sharing knowledge in the dental community. ➡The new 'bleeding all' button in Dentrix enhances workflow efficiency. ➡Understanding the stages and grades of periodontal disease is crucial for accurate documentation. ➡The perio panel in Dentrix offers various features for comprehensive patient assessments. ➡Custom scripts can be created for perio charting to suit individual workflows. ➡Visual aids in the perio chart can significantly enhance patient understanding. ➡Clinical documentation can be streamlined by copying exam information to clinical notes. ➡Dentrix's perio panel is well-designed for clinical documentation needs. ➡Sharing tips and insights can help improve dental practices. ➡Dayna expresses her willingness to assist dental professionals with their documentation needs. Chapters 00:00 Introduction to Dental Insights 00:58 Enhancements in Dentrix: The Bleeding All Button 06:10 Understanding Periodontal Disease Stages and Grades 09:18 Exploring the Perio Panel Features 12:07 Customizing Perio Charting Workflows Please rate, review and share this episode with your colleagues. Book a call with Dayna: https://calendly.com/dayna-johnson/discovery-call
How often should our patients present for their perio maintenance recall? Is it okay to graduate them from 3 mos to 4 mos recalls? How do we evaluate this? Check out this 5 minute episode with Katrina Sanders to learn more! References: American Academy of Periodontology. Acquired from: https://www.ada.org/~/media/JCNDE/pdfs/Perio_Disease_Classification_FAQ.pdf?la=en. Accessed on: September 21, 2021. Magnusson, I., Lindhe, J., Yoneyama, T., & Liljenberg, B. (1984). Recolonization of a subgingival microbiota following scaling in deep pockets. Journal of clinical periodontology, 11(3), 193-207. Greenstein, G., Periodontal response to mechanical non-surgical therapy: a review. J Periodontol, 1992. 63(2): p. 118-30.
How often should our patients present for their perio maintenance recall? Is it okay to graduate them from 3 mos to 4 mos recalls? How do we evaluate this? Check out this 5 minute episode with Katrina Sanders to learn more! References: American Academy of Periodontology. Acquired from: https://www.ada.org/~/media/JCNDE/pdfs/Perio_Disease_Classification_FAQ.pdf?la=en. Accessed on: September 21, 2021. Magnusson, I., Lindhe, J., Yoneyama, T., & Liljenberg, B. (1984). Recolonization of a subgingival microbiota following scaling in deep pockets. Journal of clinical periodontology, 11(3), 193-207. Greenstein, G., Periodontal response to mechanical non-surgical therapy: a review. J Periodontol, 1992. 63(2): p. 118-30.
Are you truly educating your patients about the powerful connection between oral health and overall wellness? With nearly 60 systemic illnesses linked to oral inflammation, ignoring this issue can have serious consequences for your patients. This week on Dentistry Unmasked, Pam and David are joined by Kelly Overton, RDH and they dive into the importance of effective patient communication and whether your team is delivering the message. Prioritizing this conversation not only benefits your patients but also enhances professional satisfaction and practice growth. Tune in for expert tips and tools to help you combat oral inflammation and elevate patient care! **In Partnership with Perio Protect
For the latest episode of the Next ReGeneration podcast hosts Anina and Elena welcome Nadja Nänni, a specialist in reconstructive dentistry from the University of Zurich in Switzerland. Together they explore the intricate relationship between periodontology and prosthodontics. Nänni shares her perspective on removable versus fixed prostheses for periodontitis patients, and her hopes for future advancements in diagnosis and treatment. From optimising implant positioning and treatment planning to weighing up the pros and cons of screw-retained versus cement-retained restorations, this discussion is packed with valuable clinical insights.
Got questions? Send Ericka a Text!Uncover the critical connections between HIPAA compliance and dental billing practices in our episode featuring host Ericka Aguilar. Discover how safeguarding patient privacy extends beyond ethical boundaries to play a pivotal role in averting billing fraud in dental practices. We delve into the cutting-edge strategies employed by insurance companies, such as predictive analytics, to detect inconsistencies and initiate audits without relying on whistleblowers. Erika sheds light on the risks associated with common pitfalls like inappropriate code adjustments and the negligent waiving of co-payments that insurers might interpret as fraudulent activity. By gaining a deeper understanding of insurance audits and adhering strictly to HIPAA's privacy, breach, and anti-kickback policies, dental professionals can uphold their practice's integrity and maintain the trust of insurance companies.Explore the heightened scrutiny dental offices face due to the rise of AI in insurance auditing, as Ericka highlights the dire consequences of billing inaccuracies, including high denial rates and the ominous threat of clawbacks. With the potential for significant financial repercussions, she emphasizes the importance of accurate billing and the dangers of fraudulent resubmissions. Learn how diligent denial tracking and effective appeals can be your defense against unnecessary audits and penalties. Hear practical advice on how to navigate the complexities of maintaining compliance, including when to involve the insurance commissioner to protect your practice from potential pitfalls and maintain ethical billing standards. Want to learn Dental Coding and Billing? Join here:https://tr.ee/efzYrY7mp-Would you like to set-up a billing consultation with Ericka? We would love the opportunity to discuss your billing questions and see how Fortune Billing Solutions may help you. Email Ericka:ericka@dentalbillingdoneright.comSchedule a call with Ericka: https://calendly.com/ericka-dentalbillingdoneright/30min Perio performance formula: (D4341+D4342+D4346+D4355+D4910)/(D4341+D4342+D4346+D4355+D4910+D1110) Want to know what your fee should be for D4346? Send Ericka an email to ericka@dentalbillingdoneright.com
So your office doesn't have a strong Perio program, that's cool we've got you. In this episode of Op Talk, Irene and Vic tackle a pressing question from a social media follower about implementing a periodontal protocol in her practice for the first time. The hosts dive deep into the essentials of building a comprehensive Perio protocol, referencing the Perio Flow Chart from Irene made easily found Toothlife.ca as a valuable resource. This discussion is something we dental professionals often struggle with, how do we discuss Perio and our findings without causing patients to feel shamed? Often we say "a little" which truly diminishes our diagnostics. Here are some of the discussion points. Implementing a Periodontal Protocol Steps to develop a protocol from scratch Importance of team collaboration and buy-in Integrating the Perio Flow Chart into daily practice Take out all the products and services you have that help you see what you have and how it is useful based on scientific findings. Dental Insurance and Prevention Critique of current insurance models prioritizing treatment over prevention Strategies for advocating for preventive care coverage Educating patients on the value of periodontal maintenance Listener Engagement: To submit questions and access helpful resources, head over to @toothlife.irene on Instagram and check out the top three pinned posts. Resources are conveniently located in the middle of these posts, and you can ask questions directly by leaving a comment. Additionally, visit toothlife.ca to explore a wide range of resources tailored to your needs. _______________________________________
In this episode, we focus on the link between periodontal disease and the systemic effects on the human body. There's more to oral hygiene than just saving our teeth, so let's dive into this fascinating episode with Dr Reena Wadia to learn more about the importance of perio and how it is associated with the rest of our health. https://youtu.be/fldpB_8h2Dc Watch GF024 on Youtube Key Takeaways: There is a strong link between gum health and systemic health. Diabetes and cardiovascular disease are key conditions linked to gum health. Understanding correlation vs. causation is crucial in dental practice. Effective communication with patients can improve treatment outcomes. Treating pregnant patients for periodontal health is safe and beneficial. Proper diagnosis is essential for effective dental treatment. Patients are often unaware of the links between gum health and overall wellness. Motivating patients with health benefits can enhance compliance. Evidence-based dentistry is vital for accurate patient information. Add the word diagnosis to templates for clarity. Team collaboration (dental and medical practices) enhances patient care effectiveness. Screening for conditions like diabetes can save lives. Holistic care in dentistry is becoming increasingly important. A periodontal protocol is crucial for consistent care. Need to Read it? Check out the Full Episode Transcript below! Highlights of this episode: 3:50 Introduction to Dr Reena Wadia 7:14 Systemic Link 12:24 Under Investigation 13:54 Using this with our Patients 17:04 Birthweight-related Studies and Pregnancy 20:14 Make a Periodontal Diagnosis 23:34 Medicine and Dentistry Collaboration 26:29 Understanding the Patient 29:14 HbA1c Machine 32:19 The Perio Handbook This episode is eligible for 0.5 CE credits via the quiz on Protrusive Guidance. This episode meets GDC Outcome A, B and D. AGD Code: 490 PERIODONTICS (Pathophysiology of periodontal disease) Aim: To enhance dentists' understanding of the link between periodontal health and systemic diseases, enabling them to integrate evidence-based periodontal care into their clinical practice. Learning Outcomes: Knowledge and Application: Dentists will gain a thorough understanding of the bi-directional relationship between periodontal disease and systemic conditions such as diabetes and cardiovascular disease, and learn how to apply this knowledge in clinical practice to improve patient outcomes. Patient Education: Dentists will acquire practical strategies for effectively educating patients about the systemic implications of periodontal health, using analogies, visual aids, and evidence-based communication methods. Holistic Treatment Planning: Dentists will learn how to incorporate systemic health considerations, such as screening for diabetes or collaborating with medical professionals, into their periodontal treatment plans to deliver comprehensive care. Enhance your knowledge with Dr. Reena Wadia's Perio School and establish a habit of implementing Perio protocols in your practice. Don't forget to grab a copy of the Perio Handbook by Dr. Reena for valuable insights! If you enjoyed this episode, check out: Communication Masterclass for Periodontal Disease [B2B] – PDP086 Click below for full episode transcript: Teaser: When you hear stories like that, it's like, could that have been undiagnosed diabetes, heart attack, et cetera, et cetera. So I feel so privileged being able to have that ability to do that test on our patients. And yeah, it's not the nicest thing to say to someone, you might have diabetes, but actually like that could save someone's life. Teaser:The guidelines now are, for example, for diabetics, once they've been diagnosed with diabetes, they're supposed to see their dentist, but they need to push it more, because they definitely push the eye appointments,
One in the Chair and Two Waiting: the dental podcast by Stuart Campbell and Michael Tang
Ho, Ho, Ho! Listener- it's our Christmas special, and we're talking PERIO...with Dr Tang and Stuart Campbell in full festive cheer.As it's our last episode of 2024, we welcome special guest Dr. Reena Wadia to explore her brand new book 'The Perio Handbook' a stocking filler we are giving away to one lucky listener with entry details to follow in the episode.You can follow Dr Reena Wadia on Instagram @reenawadia and order her book 'The Perio Handbook: The Complete Guide To Modern Periodontics' at Amazon.You can also follow us on Instagram @oneinthechairandtwowaitingFor more information on us and our clinics, please visitwww.loanheaddental.comwww.dentalpractice.com
This one's for the doctors and hygienists. Tiff and Britt discuss why perio calibration matters, how accountability on top of that improves practice-wide success, the right percentages your hygiene department should be reaching, and more. Episode resources: Reach out to Tiff and Britt Tune Into DAT's Monthly Webinar Practice Momentum Group Consulting Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast Transcript: The Dental A Team (00:01.302) Hello, Dental A Team listeners. I am excited to help with you today with me, with us. Britt Stone, Miss Britt is one of our hygiene queens. You know, we have a couple of them on our team and occasionally I like to bring them in for some hygiene flow and some hygiene spaces. Now, Britt, today we are gonna talk hygiene, but I wanna do hygiene from doctors. perspective and like doctors really getting a lot of value out of that space. So today's hygiene is a little bit different. Your hygienists can listen to this always as well. Obviously there's gonna be nuggets in there for them, but doctors, this is for you. Before we jump into my hygiene, I'm so excited for this one, my hygiene stuff, Britt, how are you? You just went on vacation and it was a little chilly, I agree, because we're from Arizona, anything under. 80 degrees is a little chilly. I get it. Tell me, where did you ladies go and how amazing was it? Britt (00:56.382) That was true. Britt (01:04.513) It was amazing. One, thanks for calling us Hygiene Queens. I think all the hygienists out there appreciate that. So we love it. But I went up to Washington, Seattle area. So out to Woodby Island. So a little island out there. Took the ferry over, enjoyed it. It was great. I mean, we're all Arizona girls that went. It was like a high school crew, all my high school friends that went for a vacation once a year. And so we went out of town, enjoyed some fall, enjoyed some cooler weather since we don't... The Dental A Team (01:17.913) Super cold. Britt (01:32.695) get as much of that here and had a great time. The Dental A Team (01:34.351) No, that's awesome. And you froze, because you were like, those islands, they get really cold no matter what time of year it is. They're chilly, because they're way up there. You're almost Canada in those suckers. Britt (01:46.497) Yeah, and it's windy and it was rainy because it's fall time, but I mean, yeah, it's, yeah, which makes it nice and green and it was gorgeous. We saw like a bald eagle. Amazing. So it was. The Dental A Team (01:52.333) in Seattle. The Dental A Team (01:58.028) to. that's really cool. Well, I am excited that you got to go and I think that's super cool. I know you guys do your once a year trip and it's always something really, really fun and you get to just disconnect for at least a weekend. So I was happy to see you're out there. Yeah, I love it. I love it. And I love, I do love my hygiene queens and I think hygiene is obviously an imperative space. for dentistry and today's topic, it's actually, it's serendipitous, know, things always happen and come up. But the other day, my partner was asking me, he said, because he's a financial advisor, so he's always thinking numbers and he advises a few dentists. And so he's like picking my brain for things. And he's like, how much do dentists actually make? off of a cleaning, because like he'll go in for his cleaning and then come out with like all of these financial questions for me and I'm like, I'm very smart, you like I'll walk you through it. Yeah, so I'm like, nothing. He's like, what do you mean? What do mean they make nothing? And I was like, they make nothing. Like you're not, you are not going to be profitable off of strictly re-care appointments. And so I literally like, that was my initial response was like nothing and like walk away, right? And he's like, no wait, tell me more. And I'm like, Britt (03:22.275) all the things and then eventually nothing. The Dental A Team (03:25.539) Yeah, and so I was like, okay, fine, I'll break it down for you. Let me tell you all the things that go into a hygiene appointment and that cost analysis per hour and why it's so important that a hygienist does 3.3 times his or her rate of pay and can produce 30 % of overall production for the practice because if they're not, that department is not profitable for the company. And the non-profitable space of the company is an issue, right? And it's not to say hygiene that, know, we're never gonna say do things you don't wanna do or squeeze your appointments or do more. And like, that's not who we are. It's really just about finding the spaces where we can create more value for our patients utilizing the tools at our fingertips and creating more profitability for the company because for Dental A Team we believe that the profitability leads to reinvestment back into. the patients and the practice. So we cannot reinvest back into our patients' experience and all of these, you digital workflows that everybody's trying to do, these new x-ray machines, the scanners, the cavitron tips, guys, like those pieces of things and, and cool lasers and all of these things that you want even for your hygiene space, those are reinvestments back into it. So that profitability creates the space to be able to do that. And doctors today, I really wanted to walk through that. His question the other day was just like, my gosh, like, this is something that as a consultant and as a dental professional, this is one of those spaces that to me is just like, I'm like, why would you even ask that? Like that was, that was a weird question. Like, obviously it makes nothing. And then I'm like, you want me to walk you through it? Okay, this is one of those spaces that I think people know that they don't. And really taking an analysis and a look doctors at your hygiene department and how you're influencing that. as well and making sure that you're staying on top of it. think hygienists are incredible. I think dental teams are incredible. I think doctors are incredible human beings. But I think a lot of dentists, a lot of doctors are like, well, they're hygienists. Like you've got this. You've got this. You do the periapart. You do that, which I totally agree with you guys, right? You are in that world. You are in the gums, right? You got the gums. I'm gonna give you that world, okay? My doctors. The Dental A Team (05:48.642) you diagnose the decay, the things that need to happen, like you are in that world way more than anybody else is. So for hygienists to be the lead on perio and periodontal pieces, whether it's a routine cleaning or sky's the limit, that makes sense to me. But my doctors who pull so far out that they don't actually know what's going on over there anymore, which... That doesn't happen for anybody out there legally who's listening. That doesn't happen. But when we're not calibrated, or my doctors, I've had so many times a doctor that's like, yeah, I think they'll be fine, maybe a debridement. And the patient gets over, and the hygienist is like, five millimeter pocket. I'm like, no, he said a debridement. I guess we've already treatment planned it, so now we have to do a debridement. My hygiene team is upset. Britt (06:15.165) Yeah. The Dental A Team (06:40.269) I really wanted to talk periocalibration today and Britt, I wanna speak to the doctors specifically, hygienists too, and if you're listening to this and your doctor doesn't listen, like share this one, but go back and do these things with your doctor too. But Britt, from a hygiene standpoint, like how does periocalibration with your doctor, how does it positively influence your experience as a hygienist to... obviously give your patients the best experience, but how does that influence your experience as a hygiene team member within a practice when you guys are more calibrated like that? Britt (07:13.537) Yeah, mean, is big, right? When it comes down to it, we need to have a standard when it comes to perio that we all agree on. It's doctor-led, right? And then someone's got to ensure that that standard is actually happening. And that's where doctors don't get so disconnected from it that you can't recognize when a hygienist is not following the standard that we've all agreed upon or that you have set forth and you want that level of care provided for your patients. That's where... You know, as a hygienist, I love a doctor who trusts me. And you know what? You trust me because we are calibrated and you trust my opinion and you double check it and that trust continues to be there because we continue to be calibrated on how we treat our patients. And if we are not, then great, have a conversation and let's address it and let's reset things. mean... We're all human beings. How many of us have a habit that slowly over time, gradually changes a little bit? It can happen. So we need to help each other, right? Keep that standard of care that we want to provide to our patients. And sometimes it goes both ways, right? I want that doctor double checking, spot checking things to ensure that that quality is there. If there is a question, great, let's have a conversation about it. If doctor comes to me and says, hey, like question something, then like, great, let's have a conversation about it and let's recalibrate and let's get back on track with each other and get in line so that we ensure that the quality of care that we're providing to our patients is what we want it to be. So I think for doctors, right, anything we do, and even when we work with people on front desk items, it's like, well, how do I make sure that that's happening? Someone's got to spot check. There's gotta be accountability somewhere. Clinical is where doctor needs to be strong accountability. Office manager is more strong accountability for front desk and doctors accountable for office manager to ensure things are getting done. So there has to be checks and balances. If you just let someone go, that's how one day you realize or you have a switch in hygienist and your new hygienist is like. Britt (09:17.347) What's been going on over here? I'm having to work real hard and I'm having to have a lot of conversations and hard conversations that are just tough for the practice all around to have to talk to a patient about, this is what the hygienist did for the last 10 years. Here's what I've seen today and we need to do something different. And those are just tough conversations to navigate. They can be done, but we don't want to get in a position where we need to do that. The Dental A Team (09:43.637) Totally agree. think that calibration piece you're talking about and the accountability on top of that is huge. And I think there's a couple of, know, step gaps that are put in there for that situation. And I want to implore upon all my doctors listening today that standards and metrics are set based on everyone. Like it's a pool of people that the information is taken from that says we should be three to 3.3 times your rate of pay. You should be about 30 % of your overall production. So these standards are set based on multiple people being looked at, right? Multiple practices. So don't forget that because I know a lot of the pushback I get from a lot of teams, a lot of doctors, when I go into consult them and I'm looking for these pieces is what you don't know my patient base. Okay, and there are, I do have a few practices. I've got, a practice out in Pennsylvania who was like right next to a university, right? So he's got a young patient base, like yeah, your period is gonna be a little bit lower, but it's still there. And he had a new hygienist come in and she's like, he's like, my gosh, my period percentage went up. I'm like, yeah, because it's still there. It just wasn't being diagnosed before. So he fell into that situation where we were like, well, know, okay, fine. And I'm like, fine, it's college kids. Hands in the air, I'm giving it to you. Fine, totally fine. switch up a hygiene and she's like, no, she's got perio blocks all over the place because it's still there somewhere. I've got an office in Utah who's similar. They're in a younger area. There's a couple of colleges in that area, right? But they've got younger families, they've got younger patients, and there isn't a lot of perio in that area, but he's still hitting like 18 to 22 % with a non... Perio involved area so that 30 % isn't super difficult to hit as long as the perio diagnosis is being done so Doctors when you're listening to this and you're like, okay, but like where does this standard come from? It comes from everywhere. It comes from everyone. This is across the country standards that 30 % I like it because it keeps everything in the threes I want 3.3 times your rate of pay and 30 % of my overall production should come from hygiene now The Dental A Team (11:57.565) If you're not seeing that or when you do the analysis, which is super easy, you guys, I want you to go in and do this. If you don't know how to do it, we're gonna tell you in a sec. If you're not doing it, I would do it every single month and watch your perio constantly or watch your hygiene department constantly. So realistically, all you do is you take your hygiene production. So what did all of your hygienists do for the month? and divide that by the overall practice production, and that's gonna give you your hygiene percentage for your practice. Most practices, when they're not looking at it, when they're not tracking things like this, and they're not truly calibrating on hygiene department items on Perio, most practices are anywhere from 14 to 20 % on average, from what I've seen from my practices. They're on the lower spectrum because they're just not looking at it. We're just doing that hygiene mill where best... know, backwards to the beginning of this where I was like, we don't make anything. Like that's where you're at, that 14 % rate and 18%, like doctors, you're working your tail off to make up that gap. So you should be covering 70 % of the goal, but typically doctors are closer to like 85 % of the goal and they're like, tch, Brett, why am I so tired? Like don't wanna do this anymore. I'm like, all right, let's look over here. So calibrating on those pieces is huge. because you want your hygiene team to all be diagnosing it as similarly as we possibly can. You will have hygienists who have been there for a long time, but aren't getting a lot of new patients. Their perio diagnosis is gonna be a little bit lower, because they don't have the opportunity. And that's okay, but overall across the board, your hygiene department should be diagnosing enough perio to be getting you to that 30%, because based on the statistics of the country, we have enough perio in you know, the people here in the general populace to account for that in every in every practice. So watch those numbers. then, but I think maybe speak to some more for me, from hygiene perspective, how the doctor and the hygiene department really truly calibrate on those. then, like, that's one space, right? The numbers is a space of accountability, office managers can do that. The Dental A Team (14:13.546) face real easily, let the doctors know and you can also watch your treatment plans if you're not getting treatment plans for perio, like you can start digging into that. But then from an accountability point chair side, like what is it that your expectation is for that doctor, that dentist in the chair with that hygiene department? What do you want that to look like? Britt (14:33.825) Yeah, when it comes to diagnosing perio, right? Our hygienists do a great job in helping to evaluate things, see the big picture and relay that information to you. You need to verify the information. I'm not saying go through and do a whole perio charting, but check some of those numbers, check those deeper areas to see, we getting the same reading? Do I agree? Is this the diagnosis that I want to make as the doctor? Because you're the one that's making the diagnosis. And if so, awesome. If you're off a little between the two of you, then it's like, all right, maybe it's time to do a little calibration, which can even be going through, taking a team member, period charting, seeing what we come up with. Are we pretty close with each other? Are we way off? Do we need to go through and look at some of the clinical skills for that team member? and evaluate. And sometimes it might be doctor or hygiene clinical skills, right? Like that's what's like, all right, let's work together on it because doctors don't do it all the time. But the more that you do it and the more that you're checking, you're going to keep your parietal skills up and you're going to keep your team calibrated and accountable on those things. And if you're not agreeing on something, hey, if it's just off a little bit, like great, go for it in front of the patient, but come back to it and know that it's something that we need to address and we need to talk about to calibrate and evaluate. And that calibration goes both ends, right? Sometimes, you know, it's not diagnosing what's there. And sometimes it's been a little too aggressive, right? So it can be both ends that you're helping to manage and keep everybody in line. So I think doctors, if you're not spot checking, but you're making the diagnosis of perio, spot check it and know what's going on there and validate that, yep, I agree with what's going on. The Dental A Team (16:17.322) totally agree and that comes back to what makes me think of like no matter what, you're the only one doctors who can diagnose. And so if that diagnosis is off, it's not what it should be in either direction. It should have been perio and it wasn't caught or it wasn't perio yet and it was diagnosed as perio, that falls back on you. So I wanna scare you with that. Like I want you to be afraid of allowing someone else to truly diagnose with. Britt (16:25.058) Mm-hmm. The Dental A Team (16:44.046) for you, right? We're diagnosing as your support team, we're diagnosing with you or code, we're co diagnosing, we're saying this is what I'm seeing. Do you agree? So your hygiene team is like, I'm seeing some deep pocketing there, I explained to them that it could be a deeper cleaning that we might recommend. Like, that's, you know, the verbiage. And I just want to say that to remind you guys not to get so comfortable that you forget that it is your license, it is your responsibility. And I love hygiene, I love support teams, I love all of them. And I'm not, I don't think there's many people, if any, out there who are just out to get something or do something wrong or inaccurate, but it does happen. We get sloppy, we get tired, we get fat, quick, we're like, gosh, we've gotta go, we've gotta go, and we start missing things. And so it's just that. where you guys are looking out for each other and you're truly, truly just spot checking and double checking, a quick PSR. But I did have a practice for it as you're talking, I'm thinking of them. One, a lot of new patients right now are ending up on doctor schedules because our hygiene schedule is chock full and people are forgetting to do their new patient locks in hygiene. So don't forget to do that. But a lot of those new patients, or I do have a lot of practices that prefer like a cosmetic approach to a new patient and a full mouth series, like scans and all that. So they put it on doctor's schedule first. That patient's gotta go over to hygiene. And in a patient's experience, going over to hygiene for the correct procedure, instead of going over to hygiene another day to be diagnosed to come back another day, creates a way better experience. So doctors knowing too, how to diagnose what your hygiene department's gonna want from your chair is massive. I do have a practice that recently did exactly what you were talking about, Britt. They had the team in the back and they're doing all the probes together, the hygiene team and the doctor, because the hygiene team was like, what is happening? Like his probes are 10 times deeper than what I'm getting. And they realized they were reading the probe depths differently on the probe. The Dental A Team (18:56.02) and they had to buy all new probes because they couldn't calibrate on the probes that they had. They could not come to an agreement because it was one of the generic ones, know, where there just wasn't, there weren't a lot of lines. So was kind of like pick and choose what the long line meant, you know? And yeah, and it was impossible for this team to truly calibrate on that probe. And so they replaced all the probes with one that had smaller lines, that had more of the lines for the depths. Britt (19:11.094) at a time. The Dental A Team (19:25.668) And then they were like, and the doctor was, you know, and it was the doctor that was off is what we'll say, like, whatever, they came to an agreement, but the hygiene team was like, I don't know what's happening. And so they did exactly that. ran a test and where they were like, we've got to figure this out. And so they had to replace the probe. So it's not always to like, you're wrong. Sometimes it's like this, just this tool is not working for me. And I need a better tool, especially with, I mean, I'm not a hygienist. I've never probed a patient because I'm not allowed to, but I can't imagine this like giant black line, right? That's just supposed to be so many depths and you're going in and being like, it's about this. So I get it. I would require many more lines on that sucker, but that's what it made me think of. So it is truly out there, you guys. It's not just you. You're not like some special case that did something wrong. Everyone's doing this and everyone needs to do this. So really truly in order to make sure that you're calibrated, it's gonna take, Britt, you mentioned it, being on the same page, coming up with what you want, those parameters. Yeah, the standard, exactly. What is that standard? What's class one, class two, class three? Referral. What's omega class four? What are these standards and how are we going to follow them? Britt (20:34.253) this. Britt (20:42.039) Yeah. The Dental A Team (20:49.253) Calibrate on the diagnosis, not just what those are, physically, are you diagnosing the same? Are you getting the same probe depths? And really practice that. Do spot check PSRs on some patients as they come through. And if you are off and your trend is like, I'm off more than I'm on, start practicing with your team and really look at, is it the tool? Is it the person? How can we calibrate this? And look at your numbers, you guys. Office managers can pull these numbers, they should be looking at them in my opinion, every month to ensure that we are reaching those percentages that we really truly want and that our hygiene department is paying for itself. And I hope your financial advisors too are thinking about that, like literally it pops into his head just because he has appointments with the clients or he goes and gets his teeth cleaned and it pops in. But I thought it was really cool because I'm like, gosh, that's just not something that I think all people think about. So I want you guys to go do those things. Britt (21:29.155) I'm The Dental A Team (21:45.211) Find your standards. If you've set standards, go back through them again. But I would say, I think every, I think once a year, mandatory. And maybe even every six months. Britt (21:56.043) Yeah, I almost even say quarterly. You should be reviewing cases together, honestly, and depending on, right, sometimes you might need to actually like pull out team members, calibrate on actual doing like probed ups to see where you're at. And sometimes it's just pulling cases and looking at it. So at least quarterly go through some cases to make sure you guys are calibrated. review our perio standards to make sure we're on the same page and that there's no questions. The more turnover you have, the more often you should be reviewing these things. But even if it's hygiene department with doctor or quarterly reviewing things and also with that, not just perio, you can look at some preheating, right? Bring in some calibration on those things as well for the hygiene department are huge. And I love what you said about the perio probes. Usually doctors get the crappy ones. They get the old ones. The Dental A Team (22:45.915) Mm-hmm. Britt (22:46.723) and the hygiene gets the new ones. So yeah, thanks for everybody's got the same tools we're working with. The Dental A Team (22:48.443) So sure. Yeah, that's so true. I love that, I love that. Go do those things, you guys. Go do those things. Make sure your standards are set. Review them as a team. I love quarterly, I would say at least quarterly. Spot check constantly. Always be comparing your probe depths to your hygiene department. Calibrate when needed. Buy new instruments when needed. And then always watch your numbers. Make sure that the standards are there for you guys. And you may have that patient base that doesn't have as much perio and that's okay. Let's see what you do have and if it makes sense. As always, reach out, Hello@TheDentalATeam.com if you need more information or if you need help diving into it or you're just not sure what to do or you need more ideas, like whatever it is, just reach out to us, we're here. Britt, thank you so much for today. I love picking your hygiene brain and I think it was just a fantastic one for doctors to really see how they can lead and guide the hygiene department from the forefront. So docs, I hope you go do these things, enjoy it, love it. Let us know how much you accomplished with your hygiene department. We love hearing from you. Drop us a five star review below. As always, we like to know that this hit home for you. Everyone, thank you so much. Britt, thank you. We'll see y'all later.
Tiff and Dana discuss the importance of coding accuracy in dental practices. That includes universal codes everyone can understand, how to stay up-to-date on resources, the best way to know team members are getting paid for all their work, different codes across specialties, and more. Episode resources: Reach out to Tiff and Dana Tune Into DAT's Monthly Webinar Practice Momentum Group Consulting Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast Transcript: The Dental A Team (00:01.11) Hello Dental A Team listeners, we are back at you today. I have the one and only Miss Dana here with me to podcast. I love pulling Dana in. I love pulling all the consultants in, but I truly love pulling in Dana. think I shouted you out this morning. do. Wednesday core value shout out in our. I know that we've done some podcasts on that. So if you're not already doing a core value shout out every day or every week, please by all means go listen to those podcasts because it's freaking incredible and Dana you truly are the epitome of ease within our company and for your clients and I just think you need to publicly shout it from the rooftops be Just recognized for that aspect of your personality. You truly do make life easier I know a lot of your clients feel the same way you are so good at finding the easiest path for the systems implementation for whatever it is that needs to be done for us as a company. So Dana, welcome today. I'm so excited to have you here with me. Thank you for joining me on this beautiful Wednesday. I don't know what day this is gonna air, but it's a Wednesday today. And it's absolutely gorgeous here in Arizona. How are you, Dana? Dana (01:08.193) doing good, Tim, doing good. love days like today. The Dental A Team (01:11.629) I do too, I do too. It's starting to get fallish in Arizona, which means 85 degrees instead of the 105 that we had last week, least up in Phoenix. I know you get a little bit more fall down where you're at, but I'll take the 85 over the 105 for sure. Today, Dina, I wanted to pick your brain. I've got some information today I wanna share with the doctors. It's also for billing departments, for treatment coordinators, for whomever wants to listen to this. But I really wanted us to shout out our doctors for really, really just knowing everything about their businesses. I know that you guys are all here listening. I know you're watching, whatever it might be, to really learn more about the business side and about what the team is doing to help support your practice. So I wanna shout you out for that. And I just think it's a really incredible tool. and resource to have to truly know what it is that's going on, the inner workings behind the scenes of your practice, aside from just the dentistry that you're performing. So shout out to you guys for being here, for listening. Team members, if your doctor's not listening yet, please share it with them. Dana, today I really wanted to pick your brain and go over some coding information. I know it sounds super boring, you guys, but stick with us. We've got some great tips and tricks and some tools, especially for you doctors who are out there to really focus in and pay attention to the things that are being input into the system and sent off to insurance companies, or if you're fee for service, you still need to be insanely accurate within your system and making sure that we're using the right tools. So doctors, again, this one's for you as well. Billing representatives, treatment coordinators, front office representatives, office managers, whoever you might be, whoever might be touching a ledger or an account or a code in general dental assistance, hi, Genes, you guys. This is all gonna be really great information for all of you. Coding with Accuracy happens to be a book, by the way, you can purchase that. But honestly, coding with accuracy is incredibly important and valuable to your system, not only for the billing portion to ensure that we're accurately sending things off to insurance companies, accurately getting paid, but realistically to show super accurately what you've actually done with your patients to your patients. That way, if anything were to ever come about and anyone needed to look into it or The Dental A Team (03:28.327) your patients had questions and they asked for the account, it makes sense to the next person who's looking at it. And you can say, yes, I did that, that was me. I did that filling, I did that crown, I did that crown seat, I did those pieces. I know a lot of practices, and Dana, I think you've probably seen this too, a lot of practices will overuse, in my opinion, an office visit or a palliative treatment, to certain codes like that and unspecified, because they're just not sure. what to use. And so they throw one of those, especially office visits, and I'm like, what is this office visit? How many, this patient's been in for 20 office visits. They're like, most of those are crown seats or like if a filling needed to be adjusted or like, and I'm like, wow, so we don't have any documentation right here that we ever sat any of these crowns. That's an issue. looking at those pieces and making sure that we're super accurate with what we're calling things is something I really, really want to talk about today, Dana. Have you noticed that as well? I know you see a lot of clients, you do a lot of virtual clients, but you see a lot of ledgers, you get a lot of things sent to you, and you have been traveling a ton this year in office to practices as well. So what are you seeing when you're out there when it comes to coding and just kind of like randomness that you're seeing thrown around? Dana (04:40.983) Yeah, I agree with you on just like the miscellaneous codes. I delivery. What did we deliver? Because we need to know exactly what we delivered today. And then a lot of just like 999 things and sometimes a 999 code you absolutely The Dental A Team (04:47.133) Yeah. Dana (04:55.967) can utilize it, should be utilizing it, but oftentimes too, it's like, no, there's actually a code for that. Like we don't have to send a 999 with documentation and notes, there's a code specific for that. So making sure that offices really are up to date, also to like when things change because they do change occasionally. And so just having somebody who knows those things in and out has resources to spot check and that we are billing what we're doing and coding exactly what we're doing. The Dental A Team (05:25.511) Yeah, I totally agree. The 999 code, I love that one. It is thrown in there for everything and I am guilty of the 999 code because I'm like, don't know what he's even talking about. 999, that sucker. And I'll explain, I'll say exactly what he just said to me. I have no idea what he said, but I've got this. So I'm surely, surely guilty of that one. I do love the staying up to date and doctors, I really want you to know and understand within dentistry. There's not, like we have a course for billing that will review billing for you and will go over the basics of billing, what it needs to look like, how to send a claim, how to input an EOB and a payment and all of those pieces. But there's really not a good school for billing where it's like, gosh, I'm gonna send them to a billing school and now they've got this accredited school has shown them this kind of like medical billing, right? You can go to medical billing school and now you're a medical biller. to be a dental biller, you just needed someone ahead of you to show you how to do it. So within this world, it's just super important, like Dana said, that we stay on top of it as best we can. So making sure that we're getting ADA emails sent to us and that we're watching for any codes that change, because they will let us know. Whatever your state's dental association is, I know here it's the AZDA, the California Dental Association. Whatever it is, make sure that you're signed up for those auto emails, because that's going to be the best resource. And then as those yearly conventions come around that we all love to go to, that we hate taking boring classes, look for any updates. I wouldn't say you've got to hit the billing courses yourself, or you have to send your billing rep to the billing courses. Sometimes they're a bust. Sometimes they're super insurance prone or driven. I don't love that. But if there's anything that's like coding updates or New laws things like that. It's always a good idea. So I do want to preface it with that Just know always staying up to date just getting those resources sent to you is going to be super super important And now aside from that there are things like coding with confidence coding with accuracy All of those different books that you can get I believe coding with confidence you can order from Amazon or ADA I think both of them have it. I think it probably comes from the ADA when you do it from Amazon, whatever you choose The Dental A Team (07:37.7) It's a fantastic book and having that resource, there's a companion book that goes with it as well. I always had that resource with me. It was literally in a drawer behind my desk and as soon as I had something pop up for an implant or gosh, when we were doing over dentures and there's just so many parts and pieces and little things that need to be accurately coded. There's no way I'm gonna remember all of these things or intuitively know it. So I would pull those books out constantly and I would go through it with my doctor and I'd say, okay, does this describe, is this what you're saying? Is this describing it? Because even just for regular dentures, there's different codes that can be used. And if you use one that's a maxillary but you're doing a mandibular denture, you're not gonna get paid, right? And even if you put upper denture in the thing and you did a mandibular code, they're still not gonna pay it because it doesn't match. So just making sure that those codes are super accurate. Now from a doctor's standpoint, why is this important? Super important because you need to be paid, right? So my owner doctors, you need to be sure that your practice is being paid, that you're being paid for what you're doing, your hygiene team's being paid for what they're doing, and that if, again, anything were ever to have been and come about, somebody looking at the ledger, looking at the account, looking at the chart, can accurately and confidently see exactly what you performed. So not only do you need to get paid, you need to cover your tail. For my associate doctors and even my hygienist who might be listening, you really, really wanna watch your production and your collections, because typically, especially my associates, you guys are gonna be paid off of that in some form or fashion. So making sure that the coding is correct and that it accurately, actually reflects what you've done is key. Otherwise, you might get paid for a filling when you did an onlay. Right, and the billing representative, has, or he has no idea, they were not chair side with you. So if it's not fixed chair side, or if you, gosh, Dina, how many times have you seen this one, where chair side, you know, we were scheduled for an MO, chair side, doctor's like, this went into the distal, we've gotta update that. So we update it, we tell the patient, we're like, got another service added, get the treatment plan going, lay them back, finish the filling, and then they go up front, and then they get paid on an MO. The Dental A Team (09:51.99) because the MOD was never switched out and the appointment went before it was set complete. again, the billing representative, he's not chair side. They have no idea that that billing changed. The dental assistant needed to update and change it. So making sure that that's accurate in there. Now, Dina, I know you have a lot of practices and a lot of associates. You've got a lot of big practices that have a lot of associates. How do you make sure at the end of the day, at the end of the month, at the end of everything, that these guys are knowing exactly what their being paid on? Like how do you make sure that they know with confidence that they're getting paid for everything that they did? Dana (10:28.329) Yeah, I have them usually daily check their provider production and check their individual provider day sheet just to make sure that everything was accounted for. If there were changes, if something was walked out inaccurately, catching that from the very beginning is super important because honestly, like you pointed out, the difference in some of these codes is hundreds of dollars worth of production. And that can be even within implant parts, even with indentures, like a difference in that that coding can majorly impact production. So making sure that everything is accounted for, everything that they did is on there and everything is walked out and ready to submit. So that whether it's insurance based or we've got to call a patient and say, hey, you know, we under collected that service did change, we had added. whether it is patient portion that we've got to update or insurance portion, just making sure that we're catching that. And I like to do it daily because Claims are submitted daily. We're reaching out to patients and we don't want a patient to go till the end of the month before we're like, hey, by the way, you missed a thing, right? So I like my, especially my associates and hygiene to just look and make sure everything's accounted for each and every day. The Dental A Team (11:34.98) Yeah. Yes. The Dental A Team (11:47.01) Yeah, I agree. think that's perfect because pulling that sheet, especially like Dentrix and Eagle Soft and OpenDone, like all of these programs have a super easy sheet to print at the end of the day or even like print screen and then just look at it. So we're not using all the paper all the time. I've definitely had it where a doctor will come back like a week later and be like, we didn't actually do a buildup because we just, you you treat and plan a crown and we should plan a buildup just in case, or you have your doctors who treat and plan only a crown and then add a buildup. if we needed a buildup and so vice versa. A week later, we're like, I didn't build up on that crown. I'm like, well, bro, she gone, she lost. There's no way, it's so uncomfortable to call a patient and be like, by the way, we forgot to charge you for that billing that's underneath the crown that's to build the tooth back up because of the K. And now I'm in this whole conversation of like, why didn't this just get done the first time? So I totally agree. I think that's brilliant. And doctors also, looking ahead at your schedule, Dana (12:21.687) It was true. The Dental A Team (12:43.172) Prepping your schedule in conjunction with that is gonna be huge. We get really comfortable. Our dental assistants are incredible. I was a dental assistant near and dear to my heart. It's my favorite position. If I were ever to like quit everything in life and go back to in-office dentistry, it would have to be as a dental assistant. I would not do anything else. It's my favorite space. But you guys, I messed up sometimes. Like it happens. I would get forgetful. Like how many times did I forget to grab the bond? And I'm like, you can't do a filling without a bond. How did you forget that? And then expecting me to change it every single time in the chart or make sure that it was accurate ahead of time. Things flip through the cracks. So we've gotta have checks and balances. We can't just rely on one person to get it right every single time. So your dental assistants prepping the charts, prepping your schedule for the next day is huge, but I really wanna implore that you guys, you doctors, You are looking at your schedules as well. You know what's coming up and you know that it's accurate. I had a dentist that worked in our practice. He's fantastic. He's gone to all of this oral surgery, like extracurricular. He's just, it's insane. I watch his videos on Instagram and I'm like, that's so gross. I always must do him. Like I remember the first time I did a bone flap with you and I was like, what? I can't do this, but he's so good. He did all of these like perio surgeries, oral surgeries. He did so many things in our practice and holy cow. A GP girl over here, learning how to code for all of these extensive procedures that he was doing. He was doing, you know, he's doing the blood draws before it was even a thing. I am like, are we allowed to do that? Like I'm in my practice, like what the heck? This is crazy. And now I'm having to code things that to me are like outlandish. and I'm sitting there Googling things. Like, this doesn't make sense. So I'm pulling out my little code book and like, gosh, it is in here. This is a dental thing. We can do this, but there's no way those added procedures would have been accurately coded if I didn't take those extra steps to ensure it. And if he didn't, bless his heart, come to me every day. The Dental A Team (14:47.322) with a list of the things that needed to be added to tomorrow that wasn't accurate or things that we missed today. He would double check his treatment plans just because they were so extensive. And honestly, there were times, like he did GP work in our practice as well. So there were times too where he would catch a filling surface was missed or an onlay surface was missed. And I'm like, dang, not only are, you know, did we miss something on your giant surgery over here that I literally cannot assist with, cause I will pass out. But we also miss like a surface on an online, like, goodness gracious, right? But he is my example because he was so diligent about making sure that the charting was accurate. Like, of course he wanted to get paid for the things he was doing, but he's like, I need to make sure that whatever it is that I'm doing, it's all here. It's all accounted for. And when he went to go do all of the accrediting with the oral surgery boards and implant boards and like, he's got all this crazy stuff behind him now. He needed all of those things. He called me from Texas years later. And I was like, remember that patient that we did that thing? And I'm like, my gosh, yeah. So I'm like looking for this patient. He's like, I need all of their notes and I need all of their ledger and I need everything to submit to the implant board. And I was like, my gosh, thank goodness we went through and did all of those things. So you guys, it doesn't matter what you're doing. You don't have to be doing crazy dentistry or crazy oral surgery within your practice. Those minor things need to get caught as well. And Dana, earlier you mentioned like the 999 code. And I know we have to go in or have the auto updates done and make sure that the codes are being updated. But I did notice there are more and more systems that even have as simple as broken appointment code already in there, Crown Seat Code, Denture Seat Code, all of these pieces. So when you're working with practices and you're seeing this, or they ask us, we'll get text messages from office managers that are like, this is what he said, what do I code that as? I don't know, right? But what are you doing? How are you helping them to figure out, this is probably not a pallet over 999 or what an office visit, this is probably X, Y, or Z. Dana (16:52.117) Yeah, I mean, I'll be honest, if a lot of times I am pulling like a coding with confidence, or I'm googling things and, I'm trying to piece it together or I'm asking, you know, okay, well, like, walk with what does that look like? Walk me through like, can you explain the process to me? So maybe I can find it in here or send me a picture of the part that maybe I can look it up. But it's really just doing due diligence and combing through the codes that are available. And then determining The Dental A Team (16:58.797) Yeah. The Dental A Team (17:10.987) Yes. Dana (17:20.083) If there is a specific code for that procedure and if there's not, then yeah, you do a 999 code with lots of documentation, IOPs, all the things, so that once it gets to insurance, they can determine if it's something that they're covering. The Dental A Team (17:35.266) I agree, yeah, I love that. I do love Google, I have Googled so many times. I've been in office trying to help them come up with cheat sheets, which is the next little topic here, but that I'm like, what is this? Or give me a picture of this so that I can put it on their cheat sheet. And doctors who are doing things like implants or dentures even, crowns, anything you're doing, having those cheat sheets is super helpful. I have a lot of my practices throw those into their operations manual. So with the crown setup or whatever, it'll also have the steps and the codes that would be used. We have to update it when they update, but have all of those available there side by side with it. So it'll be like, crown seed, and it'll be the setup, and then it'll be all of the codes. The ones that get wild are our implants, right? Our All-On-X denture cases. Those ones get wildly insane. dentures, right, start to finish because what happens is in the treatment planning mode, let's use denture, right, as a treatment planner, right, so I'm a dental assistant and the doctor says we need to do a full denture. Cool, maxillary denture. And then I'm like, treatment coordinator, here you go. And they're like, cool. And then they schedule a denture. There's like 16 steps sometimes to a denture. Right, so having that and being able to break it down and break it apart shows that all the steps and processes were done and then having a cheat sheet that goes along with it helps not only your treatment coordinator and your scheduler, but it helps your biller and your dental assistant, even your hygienist. I've had so many hygienists come to me and say, what step are we on? And I'm like, well, I'm not sure, let's look. Like, let's look at our checklist and see where we're at. So even within that denture, having the denture treatment plan for pricing. Dana (18:56.011) Yes. The Dental A Team (19:24.294) Obviously, right, any extractions, any bone grafts that need to be done. If you're doing a temporary denture before the final is done, if you're doing, gosh, if you're doing a scan and a final delivery, like they're getting much faster. But before, remember, we had to have a wax rim, we had to have teeth and wax, we had to have the color shade, we had to have a try-in, then we had to have a realign. Like all of these pieces needed to be segregated out in there so that we treatment plan. the one thing, but we have those steps readily available so that it can be scheduled correctly and in order. And then having those cheat sheets with those codes lined up is super helpful. I have a practice in Wisconsin that was just getting so confused on the implant process and an ortho process. And I was like, easy peasy, let's just like section this out. And now every single time they've got it laminated and they just pull it out. They're like, I've got my implant sheet. I've got my ortho sheet or whatever. So I always have them add that as well. So Dana. Wrap it up for us. So we've got coding, checking, all the pieces. What could an office do, a doctor do to ensure maybe even adding it to their operations manual? What's the process they should make sure that is being followed and updated yearly within all of these pieces that we've talked about today? Dana (20:42.627) Yeah, I think it's added to your yearly calendars that you make sure that you do know the updates you have the codes every year and just like we get Insurance fee schedules and we do all of our insurance updates just add that to that list one So add and make sure we've got do we have the resource for it? And do we know what they are? I think to any time that you are adding a new service just checking and double-checking that you know what the codes are So if you're bringing in a CBC team, make sure that those codes are in there and you've got fees attached to them and all of those pieces. I love your cheat sheet idea as far as especially where there's a there's a lot of nitty-gritty things that need to get built out for specific things like ortho-like implants making sure that you've got cheat sheets and you make it really really easy and then make sure you've got a very clear communication system for when treatment changes so that it gets changed all the way okay and then I think daily having people look at them and just one Final tip I guess in in with your cheat sheets oftentimes we call things things that like are not in the code, right? The description of the code is not that and then we're constantly like, what are they actually? What do they actually call right? A lot of your systems will allow you to add notes to like those procedure codes put in what you call it in the office so that it's easy to find it will still put the actual code definition on your piece going on your claims go out, but if you call something something specific just update it in your system so it's easy for the team to buy. The Dental A Team (22:12.623) That was brilliant. I know my dentist had like five different terms for a hater bar and I never, was like, I don't know what you're talking about. And the Ribon, he would call the, you know, the Perio procedure by the name of the material he needed. And I was like, so, and he only do this once every, I don't know, 10 years. Like this procedure is never done. He's like, we've got to do a Ribon. Where's the Ribon? I'm like, I don't even remember what this is. I don't know what that says. So yes, I agree. I love that idea, the descriptions and making sure too then I would transfer. We do this in our Google Drive, you guys. Whatever you might call it, also probably put that on your cheat sheet, maybe in parentheses. Like this is what it is. These are the five different terms that any of our doctors may call it so that it is easy to find and easy to figure out. I think that's brilliant. Awesome, thank you for wrapping us, Dana. I think this was insanely beneficial for all of our doctors out there and our team members again. Doctors, if you're here listening, congrats. I think that's so huge. It's really important for you to know and understand these things. Share it with your team, because they can use these pieces too, especially anyone who's doing your billing and your practice. And then team members who are out there whose doctors haven't heard this one yet, share it with them. Make sure that they understand what they're getting into as well, and that they're supporting you in your position as a team member to be super accurate, because you're depending on them. to get things right so that you can do your job. So share it with them. Make sure you guys are all up to date and as always, reach out for any questions you might have. Hello@TheDentalATeam.com. We are not code masters, but you guys, we are solution masters and we will find the answers or find the way and we can help you with just about anything you can think of. Hello@TheDentalATeam.com. We can't wait to catch you next time.
I love to showcase dental hygienists who have branched off from clinical hygiene to do something unique because it's so refreshing to think of all the possibilities we have in this field! In this episode, I interviewed Katie and Marvelyn, who founded their company Perio Precise. They're doing amazing work in Las Vegas, Nevada by helping hygienists incorporate the use of endoscopes in their practice, using endoscopes to treat patients, and educating the masses on endoscopes. Their stories are amazing and I hope you find them as motivating as I did! One of the best take-home messages in this episode is, "Don't let a setback deter or define you." It's so important to remember that, in order to be successful, you have to be comfortable with failure!Want a question answered on the show? Fill out the DHB Questionnaire HERE. Transcripts are available on Apple or by request. Slide into my DMs HERE: Instagram: @dentalhygienebasics Facebook: Dental Hygiene Basics Twitter: @DH_Basics Email:DHBasics@protonmail.comTimestamps:(00:00) Marvelyn RDH Origin Story(02:44) Katie's RDH Origin Story(05:59) Their Business: Perio Precise(12:35) Entrance Exams for Hygiene School(23:11) Paying for Tuition and Instruments(29:25) Finding Patients and Managing Course Load(35:31) Fav Memories from School Hosted on Acast. See acast.com/privacy for more information.
In today's episode, David and Pam tackle one of dentistry's most pressing questions: Why do our priorities and approaches to perio treatment differ so vastly between dental and dental hygiene professionals? Joined by the insightful Dr. Mia Geisinger and renowned hygienist Katrina Sanders, RDH, they explore how we can bridge the gap and collaborate more effectively to ensure our patients' periodontal health. But that's not all—this discussion goes beyond clinical care to address a critical concern for many practices: profitability. Is it true that hygiene can't be profitable, or are we overlooking opportunities to boost revenue from hygiene operations? Tune in to discover actionable strategies that can transform both patient outcomes and your bottom line.
Rereleasing one of DAT's most popular episodes! Want to know the secret to wowing your patients? Kiera shares it in THIS episode. Some spoilers to ask yourself: What experience do you want your patients to have when they enter your practice? Fun? Relaxing? Modern? What companies have the type of experience you want your patients to have? The Dental A-Team's model companies are, for example, Disneyland, Amazon, Apple, and Google. What would mimicking those companies' experiences feel like in your practice? How can you ensure that every team member provides the same experience? Once these questions are answered, you can roll your practice's vibe into your social media and other marketing efforts. Episode resources: Reach out to Kiera Watch DAT Podcasts on YouTube Practice Momentum Group Consulting Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast Transcript: The Dental A Team (00:05.742) Hey everyone, welcome to The Dental A Team podcast. I'm your host, Kiera Dent, and I had this crazy idea that maybe I could combine a doctor and a team member's perspective, because let's face it, dentistry can be a challenging profession with those two perspectives. I've been a dental assistant, treatment coordinator, scheduler, pillar, office manager, regional manager, practice owner, and I have a team of traveling consultants where we have traveled to over 165 different offices coaching teams. Yep, we don't just understand you, we are you. Our mission is to positively impact the world of dental. And I believe that this podcast is the greatest way I can help elevate teams, grow VIP experiences, reduce stress, and create A -Teams. Welcome to the Dental A Team Podcast. The Dental A Team (00:51.064) Dental A Team listeners. This is Kiera and all right, let's chat about how you guys can do the patient experience. As you guys know, patient experience is something really big in every single practice and making sure you guys are really solid and set for it is a huge indicating factor. What do I mean by patient experience? Patient experience is everything from A to Z. How do we answer the phones? How do we walk our patients back to the rooms? How do we present treatment plans? Honestly, the number one thing you should be asking when you dive into this patient experience is, what do we want our patients to experience? Okay, so let's start there. I'm gonna walk this down with you guys. What companies, what experience do you want your patients to have? I would start there. Do you want it to feel spa -like? Do you want it to feel fun and peppy? Do you want it to feel relaxing? Do you want it to feel professional? Do you want it to feel modern and chic? Do you want it to feel family -friendly? Every single one of those you guys could feel a different color scheme You could feel a different style You could have just a completely different experience based on what you want your patients to experience So at Dental A Team, I want everybody to have an incredible experience and that means I want it to be fun I want us to be very approachable very Just I always say I'm cured it from the block. I'm not a dentist. We're not scary So we have cartoon characters We want you to feel like it is very doable. We want it to be very simple and we want to have a lot of ease. That is what we want our clients to feel. And we want them to feel that they're going to get results and they're going to get massive results working with us. That is the experience. I want you to walk in with the most white glove. We take care of you. You have never been treated better by another company. We respond within 24 hours. That is the vibe of Dental A Team. And I will tell you that did not come overnight. We have worked really hard on that. We used to not have VIP patient experience. We used to have a lot of struggles in our company, but that is the experience. When I think of a client calling us, I want them to have happy people on the other side. I want us to be very complimentary. I want us to be very understanding. I want you to have a ton of fun when you work with us while seeing insane results. That was my vision for Dental A Team, and yet it's changed over the years. So that's first and foremost, like what is the actual experience that you want? Number The Dental A Team (03:15.424) is come up with companies that resemble the experience you want. So the companies we model off after our Disneyland, you guys think about Disneyland, they go above and beyond on every single thing that they do. That's what I want Denali team to be. I want our company to go above and beyond. I want us to do things to just blow your minds like our swag boxes for summit. Super fun. All of our clients just got a book called the Humanized Leader by Mary Pat Knight. I want to surprise and dazzle our clients. with amazing value. Everything we ever do has value behind it. Disneyland, everything they do is to create magic. That is something, that's a company we model after. We also model after Amazon. Amazon is insanely easy. Everybody uses them. They are the best out there right now. Okay? So Amazon's a huge company we model after. We also model after Apple in the sense that everything they do, you guys can judge me or not, you can agree or disagree. Apple, everything they do is very simple. It's very easy to use. Children can use an iPhone. AirPods connect in. They think of little easy ways to make it all connect together. Of course, it doesn't always work. That's OK. But even like the boxes that they send to you are amazing and simple, a simple design, easy to use. I love that everything's white. All the cords are white. Everything is square. It's very clean cut. They have a very strong brand. That's what we thought. So those are the companies we model after Disneyland, Apple. Google, Google's another one that we model after, because Google is so simple. They're on top of it. They have a very fun culture. Their employees love to be there. How many of you have wished that there was an easy way to get that dang operations manual done? Well, guess what? We are here to deliver. That's right. Join us for an entire eight hours and get eight hours of CE, Friday, September 17th, for our operations manual creation. That's right. We are literally going to walk you and your team through step by workshop style. It's virtual and you're going to get that operations manual started and quite a few pieces completed. So join us on Friday, September 17th. Utilize our coupon code podcast ops. That's podcast OPS. Head on over to thedenaliateam .com backslash events. I cannot wait to see you. Let's get that operations manual done, done and done. Bring your entire team and I'll see you guys there. The Dental A Team (05:36.952) So I would choose number one, what's the experience you want your patients to have? And then number two, what are some companies that your practice models after? What's really helpful is what I'm trying to do is paint pictures for your team members to be able to model and mirror. All of us use Amazon, all of us use Apple, all of us use Google, all of us, hopefully, and if not, call me up, I'll be your friend, have gone to Disneyland. So those are very easy pictures for my team to understand. These are the companies we wanna be This is the experience that we want our clients to feel. And so for you guys in your dental practices, creating this patient experience is going to be tenfold for you. You're going to be able to have them then tangibly taste it, feel it, experience it. And then from there, we start to fine tune our handoffs, our phone calls, because now I can think of, OK, if I was working at Disneyland, how would I answer the phone? Well, I'm going to answer it a lot differently than when I say, We are always amazing on our customer service, right? Like people can physically feel the difference. They can see it. If I were working at Google, how would I treat our clients? How would I treat our patients? If we were Amazon, Amazon's quick. If something's not delivered to your house, no problem. They fix it for you. That's the type of culture that we want our patients to experience. So I really want you guys to pay attention to what is your patient experience? What do you want your clients to have? And then what are the companies that you're practice models after? Choose them. Doctors, this is usually driven by you, office managers you can influence. We've got to make sure it's the feel, vibe. Our dental practice in Colorado was a very hipster feel. We wanted people to feel like it was modern, it was chic. Because we literally played Drake. That was the music we played. We did not appeal to all clients and that was fine. Our doctor had a mohawk, she called it a prohawk. We had a very, very unique practice. We had modern, we were downtown Denver and that was the vibe we wanted. We had modern art in there. And it was a very fun, different culture vibe. We attracted those people. We wanted them to have this very chic experience. So we had this coffee bar, we had different menus, we had different pieces because that was the vibe we wanted them to have. I did not tell them companies we should have modeled after. That would have helped my team understand more tangibly all of us being able to offer the exact same patient experience. And then you want to make sure every team is providing the exact same type of patient experience. You don't want them to go to Kiera and have one experience. The Dental A Team (08:00.802) and then go to Tiffany and have another experience. You want it to be a very similar experience whether they see your dental assistant, your hygienist, your front office, the dentist. All of us are speaking similar languages. And not all of us have to have same personalities. Tiffany, Brittany, and I all have very different personalities. Yet we all have the same type of style, the same type of fun, but yet we come with our own flair to it. And that's what you want to make sure your practice is doing. I'm really impressed. with offices that are able to be consistent on their patient experience. If you guys have not read the E -Myth Revisited, read it. There's a really great story where they talk about the haircut. It's a famous, famous example where this guy goes in to get his haircut and the first time he gets like a neck massage, he gets a glass of brandy, I think, and gets an amazing haircut. The next time he goes in, they don't give him the head massage, they give him a glass of brandy. The next time he goes in, he gets a head massage. but no brandy. And the idea behind it was he actually stopped going because it was not consistent. And so having a consistent patient experience every time they call, how are we answering the phone? How do we handle their billing? How do we handle their handoffs? How do we communicate inpatient charts to ensure that every patient's having the exact same experience? These are pieces that are really going to grow your practice, which it sounds silly, it sounds ridiculous, but that consistency piece is going to help I know a lot of consultants, actually just sent Brittany and Tiffany into an office that I was in. Yes, they're going to bring a different flair. However, the experience, not the how -to, but the experience, the way our clients felt of positive, they're able to do this, that they feel empowered, that it was a fun experience, that it was done with ease. All of that, our client should have picked up. It should have felt like Disneyland. It should have felt like Apple and Google and Amazon. That's how it should have felt. And I know that office felt that way and they felt massive value from it. So that way your team can start to feel that way. Then you guys can go on to a fun brainstorming exercise of, so let's say our practice was Nordstrom. That was the example of the dental college I was at. Midwestern University in Arizona, the dean told us, Kiera, I want our office, our dental practice to feel like Nordstrom. Great, I got it. He was like, you always have excessive composite out for them. The Dental A Team (10:20.118) We never have it feel like we're running out on supplies. You go above and beyond. Yes, that meant that I had to definitely go into some of those students' drawers and recoup all the composite that they were hoarding because they were scared that we wouldn't have enough. However, my job was to always make sure that there was more than enough out there because he wanted them to feel like they were at the Nordstrom of dental schools. And that was literally what we created. So let's say you'd say your practice is the Nordstrom of dental practices. How would you treat your patients? Well, when they come in, you're probably gonna give them a really nice folder. They're probably gonna have nice velvet or leather chairs to sit in. It's gonna be very relaxed. You're gonna be playing more spa -like music. Your team member's gonna come out and call them by name and not shout across the waiting room. You're gonna escort them back. You're probably gonna have very neutral, beautiful colors in there. All these things are the experience that that patient's having, and then staying consistent with that patient experience is going to allow your entire team to deliver again and again and again. And people love consistency. People love knowing that when they come to the dental practice, it's going to be the same. It does not matter if you change team members. Like I get it, it's the great resignation across the nation. I understand. But what is the experience they're getting? What do you want them to? Have you even thought about these things? Cause I know I haven't. And then I don't even know where I made it up. just, I hope I probably read it in a book, but I just thought I need my team to be able to understand who we are and what we are and what we're not. This is kind of part of marketing as well, because then that will fall into your social media. It will come across on all your marketing materials that go out. Every marketing material that we send out to people should be fun, should be positive, should be lighthearted and empowering. That is the vibe. That's what we're pushing out. It should be easy. Our podcast is always quick, easy, down and dirty things you can implement. There is a reason that is our brand, that is our style. So once you guys figure out this patient experience, then roll it into your marketing, then roll it into your social media. But practice this. Ask your team, have them feel it, talk about it every single week, literally in the Dental A Team. You guys, one of the reasons I love doing the podcast is because I got so sick of listening to certain podcasts where people would say something on the podcast and I'd go meet them in real life and that wasn't how they were. And I've tried and vowed that if I say something on the podcast, guys, I'm sure I've made some mistakes. I try really, really, really hard to be honest and authentic. So when I say that we do this every week, that is not an exaggeration. The Dental A Team (12:43.118) every single week in our level 10 meeting with our whole team, whether I'm present or not, they just did the meeting without me today, we go over our core values, the companies we model after, and what our experience is every single time. I don't say our experience is what our niche is, what our mission and vision statements are, what our core values are, and the companies we model after every single week, because I believe this is something that should be over -communicated so your whole team knows what they should be experiencing and what you want your patients to experience. So with that, guys, Action time is come up with the feel you want them to feel. Come up with the companies you want them to model after. Come up with what that experience should feel like within, like tangible. So what should our handouts be? What should our phone calls be? What should, when they walk into the office, what should it be? What should they be getting for their injections? How should we be explaining Perio? Every single one of those pieces. And then over communicate it every single week. Ask your team. Continue to refine, refine, refine. because patient experience is all about consistency and making sure your team knows that this is your culture because I believe patient experience number one is driven by culture. All right, you guys, as always, thank you for listening. If you find this podcast helpful, download it, subscribe to our podcast, share this with a friend, leave us a review. I love hearing from you or email us, Hello@TheDentalATeam.com. I'd love to hear from you. And as always, thanks for listening. I'll catch you next time on The Dental A Team Podcast. The Dental A Team (14:06.062) that wraps it up for another episode of the Dental A Team Podcast. Thank you so much for listening and we'll talk to you next time.
I have often thought about what it must be like working in a perio practice. From start to finish, patient to clinician to insurance and more... it all must be so different. And what kinds of products do they recommend and what is on their tray? Also, how does the hygienist fit within the team? This week we caught up with Dr. Sam Low to discuss some of these topics while also chatting about what the outlook is for the RDH in dentistry, the RDH shortage and more. Buckle up, its a great episode! Reach out to him - slow@dental.ufl.edu or check out his website Drsamlow.com
Editorial | Un puente entre el periódico y la comunidad
Bulletproof Hygiene Podcast Episode 137 HOST: Charissa Wood, RDH GUEST: Dr. Dave Vigerust TAKEAWAYS Focusing on determining the treatment plan based on the damage that has already occurred, rather than the initial causes of that damage. Simply Perio provides comprehensive insights beyond bacterial pathogens, allowing us to understand the broader context and optimize patient care strategies. An anomaly recently linked to colorectal cancer has been identified as one of the factors contributing to disease. Charles Mayo, co-founder of the Mayo Clinic, once highlighted that the future of medicine lay in the hands of dentists. Specificity and sensitivity in clinical terms refer to accurately detecting a disease-causing organism when it's present and correctly avoiding detection when the organism is not associated with the disease. We continue to evolve, aiming to create the best possible product for clinicians. The better our product, the better treatments we can provide to our patients. CHAPTERS 00:00 Introduction topic 03:38 Introducing Dr. Dave Vigerust 07:26 Quick rundown of what Simply Perio looks for - 9 bacterial pathogen 08:32 Digging and understanding the specificity aspects of knowing this information helps us 29:25 Discussing PCR Test in detecting levels of specificity and sensitivity 36:23 Understanding the carries risk assessment and what to look for 47:07 Closing remarks/Conclusion QUOTABLES “No matter how healthy you are, no matter what your approach to life is, we are all universally infected with these viruses” “If ever you were worried about cancer, if ever you were worried about losing your cognition, if you were worried about your liver, you have to be worried about your mouth” “I used to tell my students that when they look in the mirror what we see is 10% human and 90% microbio” REFERENCES Science Education Center - SimplyTest™ Hygiene Mastermind
Send us a Text Message.Can 60% of your dental practice's patients truly benefit from periodontal treatment? Uncover the eye-opening statistics and essential benchmarks we reveal in this latest episode. We dive into the crucial aspects of periodontal care, from understanding the CDC's findings to mastering the formula for calculating your perio performance. We also touch on common pitfalls and the importance of embracing new learning processes and consistent systems. Tune in to hear Jen's expert insights on transforming your practice's periodontal performance.Accountability and structured protocols are the backbone of effective periodontal care, and this episode leaves no stone unturned on these critical topics. We stress the importance of strict adherence to perio protocols and consistent follow-ups, ensuring that all diagnosed conditions are treated according to standard care guidelines. Learn practical strategies to initiate changes within your practice, overcome scheduling challenges, and manage patient needs with dedicated time slots for SRPs. This episode is a treasure trove of actionable advice aimed at achieving long-term improvements in patient care.Confidence and communication are pivotal for any dental hygienist, and we highlight their impact on patient care in this episode. Discover how understanding periodontal performance percentages and viewing patient treatment from a holistic health perspective can enhance your practice. We offer practical steps for calculating these metrics and provide invaluable resources for those seeking to improve. As we wrap up, we encourage dental hygienists to stay motivated, emphasizing the power of small steps in achieving significant improvements. A special thanks to Jen for her contributions, and stay tuned for our upcoming discussion on pediatric sleep apnea. Connect with Ericka on LinkedIn:www.linkedin.com/in/dentalbillingcoach Email Ericka:ericka@veritasdentalresourrces.comEmail Jen:jen@hiddendentalprofit.comPerio performance formula: (D4341+D4342+D4346+D4355+D4910)/(D4341+D4342+D4346+D4355+D4910+D1110) Schedule a FREE consultation with Ericka:https://link.brandbuilderai.com/widget/bookings/hdprofit/followupEricka's recommendation for PPO Negotiations:https://veritasdentalresources.com/Ericka's recommendation for Insurance Verification Services:https://verus.comWant to know what your fee should be for D4346? Send Ericka an email to ericka@veritasdentalresources.com
Mo is joined by his friend Dr. John Corbett. John just finished a perio residency at Oklahoma and is heading to the Air Force! John explains how perio residency works: applying, matching, finishing and everything in between! Some links from the show: OU Graduate Perio program John's email: jcorb89@gmail.com Join the Very Dental Facebook group using the password "Timmerman," Hornbrook" or "McWethy," "Papa Randy" or "Lipscomb!" The Very Dental Podcast network is and will remain free to download. If you'd like to support the shows you love at Very Dental then show a little love to the people that support us! -- Crazy Dental has everything you need from cotton rolls to equipment and everything in between and the best prices you'll find anywhere! If you head over to verydentalpodcast.com/crazy and use coupon code “VERYDENTAL10” you'll get another 10% off your order! Go save yourself some money and support the show all at the same time! -- The Wonderist Agency is basically a one stop shop for marketing your practice and your brand. From logo redesign to a full service marketing plan, the folks at Wonderist have you covered! Go check them out at verydentalpodcast.com/wonderist! -- Enova Illumination makes the very best in loupes and headlights, including their new ergonomic angled prism loupes! They also distribute loupe mounted cameras and even the amazing line of Zumax microscopes! If you want to help out the podcast while upping your magnification and headlight game, you need to head over to verydentalpodcast.com/enova to see their whole line of products! -- CAD-Ray offers the best service on a wide variety of digital scanners, printers, mills and even their very own browser based design software, Clinux! CAD-Ray has been a huge supporter of the Very Dental Podcast Network and I can tell you that you'll get no better service on everything digital dentistry than the folks from CAD-Ray. Go check them out at verydentalpodcast.com/CADRay!
Welcome to the 151st episode of the Tooth or Dare Podcast with Irene Iancu (@toothlife.irene) and this week's guests Dr. Sam Low and Craig Stevens from Perio Protect (@perioprotect). Treating and preventing periodontal disease in patients can be hard. What if you told them it could be as simple as wearing a tray for just a few minutes per day? If that sounds too good to be true, it's time to educate yourself on the Perio Protect Method. Hear the science behind the innovative Perio Tray™ from experts Dr. Low and Craig, and how it could benefit your practice and patients. Samuel B. Low, DDS, MS, M.Ed As an associate faculty member of the L.D. Pankey Institute for 25 years and Professor Emeritus, University of Florida, College of Dentistry, Dr. Low's many years' experience training dental professionals is evident in his straightforward, informative, and entertaining teaching style. His presentations focus on creating positive interactions between dentists, periodontists, and dental hygienists through communication skills and continuous quality improvement to enhance esthetics, tooth retention, and implant placement. Dr. Low provides periodontists, dentists and dental hygienists with the tools for successfully managing the periodontal patient. He is past President of the American Academy of Periodontology, and current President of the Academy of Laser Dentistry. He was selected “Dentist of the Year” by the Florida Dental Association, Distinguished Alumnus by the University of Texas Dental School, and the Gordon Christensen Lecturer Recognition Award. He is a Past President of the Florida Dental Association and past ADA Trustee. Craig Stevens: During his eight years at Perio Protect, Craig has assisted thousands of offices in implementing Perio Tray™ therapy. In addition, he provides support, extra training, and any other assistance that an office requires to succeed. He is committed to helping patients attain optimal oral and overall health at home by utilizing cutting-edge technologies that extend beyond the dental chair. He enjoys his family of 5, playing the guitar, and telling way too many dad jokes than is appropriate. For more information about Perio Protect and to connect with Dr. Low and Craig, check out their social media profiles: Instagram: @perioprotect Perio Protect for Providers: providers.perioprotect.com Dr. Sam Low's Website: drsamlow.com Craig Stevens on LinkedIn: https://www.linkedin.com/in/craig-stevens-672256270/ If you made it all the way down here, hit a like and share a comment. Until next time, Peace out peeps! ✌️ _______________________________________
Send us a Text Message.Unlock the full potential of your dental practice with expert insights from Jennifer Lyman, our esteemed hygiene coach at Hidden Dental Profit. Together, we're cutting through the noise to bring you a comprehensive series on periodontal performance—an area too crucial to ignore. Our discussion goes beyond the surface, as we dissect perio performance percentages and their pivotal role in evaluating and enhancing the treatment of periodontal disease. We're not just crunching numbers; we're spotlighting the stark reality that many practices may be under-treating this prevalent condition. By understanding these vital statistics, dental professionals can ensure they're providing the highest standard of care for their patients.The conversation doesn't stop at diagnosis—prepare to navigate the ins and outs of insurance reimbursements for gingivitis treatments with finesse. With Jennifer's seasoned perspective, we tackle the challenge of engaging patients in their oral health, stressing the importance of transparent communication and collaboration between the front office and hygienists. We also address the delicate balance of ethical practice and practical responses when faced with reimbursement dilemmas from companies like Delta Dental. By the end of this series, you'll be equipped with the tools and knowledge to revolutionize your hygiene and billing operations, reaffirming your commitment to patient well-being and practice profitability. Don't miss this opportunity to transform your approach to periodontal care—tune in now!Want to connect with Jen? Send her an email:Jen@hiddendentalprofit.com Connect with Ericka on LinkedIn:www.linkedin.com/in/dentalbillingcoach Email Ericka:ericka@veritasdentalresourrces.comSchedule a FREE consultation with Ericka:https://link.brandbuilderai.com/widget/bookings/hdprofit/followupEricka's recommendation for PPO Negotiations:https://veritasdentalresources.com/Ericka's recommendation for Insurance Verification Services:https://verus.comWant to know what your fee should be for D4346? Send Ericka an email to ericka@veritasdentalresources.comLink to buy Eat That Frog by Brian Tracy: (not an affiliate link)https://www.amazon.com/Eat-That-Frog-Great-Procrastinating/dp/162656941X/ref=sr_1_1?crid=1JV76U7XAHWEO&keywords=eat+that+frog+by+brian+tracy&qid=1707252377&sprefix=Eat+that+%2Caps%2C413&sr=8-1
Dayna Johnson discusses the importance of tracking and improving the perio percentage in dental practices. She emphasizes the need for proper diagnostics and coding to accurately diagnose and treat periodontal disease. Dayna provides tips on how to calculate the perio percentage using your Dentrix software and suggests reaching out to local periodontists or hygiene coaches for further guidance. Takeaways: >Tracking the perio percentage is crucial for dental practices to ensure proper diagnosis and treatment of periodontal disease. >Proper diagnostics, including perio charting and x-rays, are essential for accurate diagnosis. >Coding procedures correctly is important to avoid insurance fraud and protect the doctor's license. >Reach out to local periodontists or hygiene coaches for guidance and training on diagnosing and treating periodontal disease. Book a free discovery call with Dayna if you want to learn more about optimizing your systems and software: novonee.com Rate, Review and Share this podcast so our message gets out to more people.
There's a Perio war going on between the host and the invading bacteria. Can the host ever win? Our guest, Dr. Steven Milman, a periodontist will help us answer this question. Dr. Milman received his dental degree from Baylor College of Dentistry in Dallas, Texas. He completed his Periodontal residency at the University of Texas Health Science Center in San Antonio. He was a researcher in periodontal microbiology and was a full time periodontist in his private practice in Round Rock and Austin, Texas for 36 years. Thanks to our episode sponsors: BISCO - https://www.bisco.com/ 3M - https://www.3m.com/clarity-aligners-flex/
In this episode we are joined by Teresa Duncan and Beverly Wilburn to discuss some more hot topics in dentistry. What do you do when your boss's spouse runs the office... is that fair? How liable are you for the doctor not diagnosing periodontal disease? We get right to the point in this amazing episode! Resources: Teresa's Podcasts - Nobody Told Me That and Chew On This Teresa's website - https://www.odysseymgmt.com/ Beverly Wilburn - https://www.instagram.com/dearbevvie_/
Pediatrics, Surgery, Restorative, Perio... so many times to use local anesthetics but how much should we be using? Is less more? Be sure to check out what Tom Viola is up to by visiting Tomviola.com or email him - Tom@Tomviola.com
Merry Christmas! This week, Katrina Sanders is keeping with the holiday theme and talks about the naughty and nice list. Are your patients doing what they should be to stay healthy? Resources:More Fast Facts: https://www.ataleoftwohygienists.com/fast-facts/ Katrina Sanders Website: https://www.katrinasanders.com Katrina Sanders Instagram: https://www.instagram.com/thedentalwinegenist/ Domokos, Z., Simon, F., Uhrin, E., Szabó, B., Váncsa, S., Varga, G., ... & Nemeth, O. Salivary MMP-8 in Early Periodontitis Diagnosis and Prevention: A Systematic Review and Meta-Analysis.Available atSSRN 4625540
It comes up in the facebook groups quite often, is Perio Protect the real thing or is it just a way for the office to make money? In this episode we speak to the everyday RDH who is using Perio Protect in their offices and ask them the questions you are asking - how much do they charge? does it really work? how time consuming is it? Don't miss this episode! Reach out to the guests! anagarciardh@gmail.com and megandukerdh@gmail.com
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