A podcast devoted to challenging, encouraging, advising, and highlighting the men and women of the home services industry. Whether you are a plumber, electrician, or HVAC technician, you all share the common tension of being both the hero and the villain
The Waste No Day: A Plumbing, HVAC, and Electrical Motivational Podcast is an excellent resource for anyone in the service industry looking to improve their leadership skills and drive positive change in their lives. Hosted by Brian Tracy and Nate Burton, this podcast offers valuable advice on leadership and consistent team management.
One of the best aspects of this podcast is Brian Tracy's expertise and ability to deliver impactful lessons on leadership. Listeners have praised his speaking style, noting that he is easy to follow and offers practical advice that can be implemented immediately. Many have stated that they will be using all the advice given by Brian Tracy, indicating the effectiveness of his teachings.
Another standout aspect of this podcast is the variety of topics covered. From productivity tips to goal-setting strategies, each episode provides valuable insights that can improve both personal and professional growth. Listeners appreciate how even taking away just one nugget of knowledge from each episode can have a significant impact on their business or life.
However, it's worth mentioning that some listeners may find it difficult to keep up with the frequency of new episodes released by The Waste No Day podcast. Since each episode offers valuable information, the anticipation between releases can be challenging for eager learners who want to consistently apply what they've learned.
In conclusion, The Waste No Day: A Plumbing, HVAC, and Electrical Motivational Podcast is an invaluable resource for individuals in the service industry seeking personal and professional growth. With Brian Tracy's exceptional teaching abilities and a wide range of topics covered, listeners can expect to gain practical insights that will benefit them both in their careers and personal lives. Despite the occasional waiting period between episodes, this podcast remains a must-listen for those looking to enhance their leadership skills and make positive changes in their lives.
Want to double your ticket average without being pushy? Get access to real-time sales training, scripts, and role-play coaching inside the Blue Collar Closer community — join today before the next live Q&A drops: https://wastenoday.pro/BCC Join the Waste No Day! Facebook group: https://wastenoday.pro/FBgroup In this episode, we talked about serial starters vs. perfectionists, taking action, entrepreneurship…
Want to double your ticket average without being pushy? Get access to real-time sales training, scripts, and role-play coaching inside the Blue Collar Closer community — join today before the next live Q&A drops: https://wastenoday.pro/BCC Join the Waste No Day! Facebook group: https://wastenoday.pro/FBgroup In this episode, we talked about the power of process, role-playing for performance, blue-collar closer program...
Check out the “Blue Collar Closer” training community today! https://wastenoday.pro/BCC Join the Waste No Day! Facebook group: https://bit.ly/3xbqEj0 Matt Conway is an International Sales Executive at Second Nature AI, a global AI sales roleplay and coaching platform, leveraging over a decade of experience running his own sales advisory and training business. He has trained thousands of salespeople and holds broad experience in sales leadership and strategy across various industries and countries. His diverse background and focus on mastering communication, particularly listening and asking questions, equip professionals to build trust and drive sales. In this episode, we talked to Matt about effective communication, asking clarifying questions, building rapport...
Join the Waste No Day! Facebook group: https://bit.ly/3xbqEj0 Follow Waste No Day on YouTube: https://bit.ly/3xlDLhD Ellen Rohr is the Co-founder & President of the Zoom Drain Franchise, and currently serves as the brand and industry marketing lead for ServiceTitan. After nearly sinking their own plumbing company due to a lack of financial understanding, Ellen dedicated herself to learning the crucial aspects of business, particularly financial literacy. She became passionate about teaching business planning and financial literacy to help contractors make their operations simpler and more profitable.
Join the Waste No Day! Facebook group: https://bit.ly/3xbqEj0 Follow Waste No Day on YouTube: https://bit.ly/3xlDLhD In this episode, Nate and Brian talked about ethical sales, communication training, industry misconceptions, technician empowerment...
Join the Waste No Day! Facebook group: https://bit.ly/3xbqEj0 Follow Waste No Day on YouTube: https://bit.ly/3xlDLhD In this episode, Nate and Brian talked about handling rejections, emotional intelligence, follow-ups, extreme ownership...
Join the Waste No Day! Facebook group: https://bit.ly/3xbqEj0 Follow Waste No Day on YouTube: https://bit.ly/3xlDLhD In this episode, Nate and Brian talked about active listening, expectation setting, addressing customer dissatisfaction...
Join the Waste No Day! Facebook group: https://bit.ly/3xbqEj0 Follow Waste No Day on YouTube: https://bit.ly/3xlDLhD Lieutenant Colonel (Retired) Scott Mann is a highly accomplished former U.S. Army Green Beret with over two decades of military service. Renowned for his leadership and expertise in unconventional warfare, Mann learned crucial rapport-building skills in high-stakes, low-trust environments. In this episode, we talked about relationship building, human connection, storytelling...
Join the Waste No Day! Facebook group: https://bit.ly/3xbqEj0 Follow Waste No Day on YouTube: https://bit.ly/3xlDLhD Erick Parks is a Field Supervisor at A1 Garage Door Service. Erick is passionate about sales and the psychology behind it, enjoying teaching others his approach. In this episode, we talked about effective sales strategies, building authentic relationships, body language...
James is a service electrician and safety advisor for Mister Sparky Electric in Lancaster, PA. As a self-proclaimed amateur in selling communication, James graduated the school of hard knocks to eventually become one of the highest producing panel sales electricians in the nation. In this episode, we talked about process-driven vs. personality-driven sales, objection handling, mentorship, training strategies..
Join the Waste No Day! Facebook group: https://bit.ly/3xbqEj0 Follow Waste No Day on YouTube: https://bit.ly/3xlDLhD In this episode, Nate and Brian talked about sales, cortisol-triggering phrases, confident communication...
Join the Waste No Day! Facebook group: https://bit.ly/3xbqEj0 Follow Waste No Day on YouTube: https://bit.ly/3xlDLhD Adam Holbein is the highest-grossing salesman at Eco Plumbers, Electricians, and HVAC Technicians, Ohio's leading home services company. He started as a plumbing installer in 2013, moved into plumbing sales, and became the top performer before transitioning to HVAC sales. With an average sale of $19,000 and a 60% conversion rate, he is one of the fastest-growing sales professionals in the industry. In this episode, we talked about HVAC average ticket size, conversion rates, psychological sales tactics...
Join the Waste No Day! Facebook group: https://bit.ly/3xbqEj0 Follow Waste No Day on YouTube: https://bit.ly/3xlDLhD In this episode, Nate and Brian talked about pressure, discipline & sacrifice, professional growth, sales objections...
Join the Waste No Day! Facebook group: https://bit.ly/3xbqEj0 Follow Waste No Day on YouTube: https://bit.ly/3xlDLhD Logan Altland is a highly experienced electrician with 15 years in the industry, currently with Mister Sparky Electric in Lancaster, Pennsylvania. He specializes in overcoming customer objections and optimizing service calls with the efficiency of a $3 million electrician. In this episode, we talked about electrical services metrics, customer interactions, trade mentorship…
Join the Waste No Day! Facebook group: https://bit.ly/3xbqEj0 Follow Waste No Day on YouTube: https://bit.ly/3xlDLhD David Phillips is a world-renowned public speaking coach, TED speaker, and expert in communication, storytelling, and neuroscience-based influence. With over 15 million TED Talk views, he helps leaders and sales professionals master the art of persuasion through body language, voice control, and the power of oxytocin-driven connections. In this episode, we talked about body language and nonverbal communication, mirroring and storytelling in sales, the science of influence...
Join the Waste No Day! Facebook group: https://bit.ly/3xbqEj0 Follow Waste No Day on YouTube: https://bit.ly/3xlDLhD Joe Crisara is a renowned sales educator, entrepreneur, and author of the Amazon bestseller "What Should We Do?" He is a sales coach and the founder of Service MVP, specializing in teaching home service professionals how to elevate their sales and customer service techniques. In this episode, we talked about value-based pricing, expanding options, diagnosing business problems...
Join the Waste No Day! Facebook group: https://bit.ly/3xbqEj0 Follow Waste No Day on YouTube: https://bit.ly/3xlDLhD In this episode, Nate and Brian answers questions from the audience about team motivation and performance, the concept of "wasted time", sales techniques...
Join the Waste No Day! Facebook group: https://bit.ly/3xbqEj0 Follow Waste No Day on YouTube: https://bit.ly/3xlDLhD In this episode, Nate and Brian answers questions from the audience about communication strategies, self-improvement, sales objections...
Join the Waste No Day! Facebook group: https://bit.ly/3xbqEj0 Follow Waste No Day on YouTube: https://bit.ly/3xlDLhD In this episode, Nate and Brian talked about sales bundling, BOOST framework, consumer decision-making...
Join the Waste No Day! Facebook group: https://bit.ly/3xbqEj0 Follow Waste No Day on YouTube: https://bit.ly/3xlDLhD Joe Cunningham is a highly successful figure in the HVAC and home services industry. He is the founder of Technical Arts Center, a fast-track trade school, and the President of SuccessTrack Network, a training company for sales and service professionals. In this episode, we talked about sales psychology and strategy, building customer trust and relationships, the power of effective presentation...
Join the Waste No Day! Facebook group: https://bit.ly/3xbqEj0 Follow Waste No Day on YouTube: https://bit.ly/3xlDLhD In this episode, Nate and Brian talked about the role of humor in sales and communication, practical applications of humor, risks of using sarcasm...
Join the Waste No Day! Facebook group: https://bit.ly/3xbqEj0 Follow Waste No Day on YouTube: https://bit.ly/3xlDLhD Dr. Robert Cialdini is a renowned psychologist, researcher, and author widely recognized as the leading authority on the science of influence and persuasion. With decades of research in behavioral science, Dr. Cialdini has distilled his findings into actionable insights through his best-selling books, including Influence: The Psychology of Persuasion and Pre-Suasion: A Revolutionary Way to Influence and Persuade. In this episode, we talked about principles of influence, ethical application, behavioral science in marketing and sales...
Join the Waste No Day! Facebook group: https://bit.ly/3xbqEj0 Follow Waste No Day on YouTube: https://bit.ly/3xlDLhD Justin Tatum is a top-performing sales coach at A One Garage, renowned for achieving $1.4 million in year-to-date revenue and a $4,500 job average. With a unique blend of empathy, accountability, and practical coaching techniques, he inspires technicians to elevate their sales performance and build lasting customer relationships. In this episode, we talked about addressing sales objections, accountability, empathy...
Join the Waste No Day! Facebook group: https://bit.ly/3xbqEj0 Follow Waste No Day on YouTube: https://bit.ly/3xlDLhD Andy Hobaica is an elite HVAC Sales Performer at Hobaica Services. He's a proud husband & father of two who has a passion for helping others. In this episode, we talked about "stop selling, start helping" philosophy, balancing repairs vs. replacements, customer-centric culture...
Join the Waste No Day! Facebook group: https://bit.ly/3xbqEj0 Follow Waste No Day on YouTube: https://bit.ly/3xlDLhD Brigham Dickinson is the President of Power Selling Pros and founder of the Power Certification Program. Since 2009, Brigham has focused on helping call handlers convert calls into bookings and create outstanding customer experiences. The Power Certification Program partners with contractors across the U.S., Canada, and Australia, certifying CSRs to deliver world-class service while achieving an 85% booking rate. In this episode, we talked about CSR call performance, selling service agreements, technician soft skills...
Join the Waste No Day! Facebook group: https://bit.ly/3xbqEj0 Follow Waste No Day on YouTube: https://bit.ly/3xlDLhD Steve Sims is a world-renowned entrepreneur, speaker, and author known for his expertise in creating once-in-a-lifetime experiences for high-net-worth clients. As the founder of Bluefish, a luxury concierge service, Steve has orchestrated extraordinary events, from private dinners at the feet of Michelangelo's David to underwater tours of the Titanic. He is also the author of Bluefishing: The Art of Making Things Happen and Go For Stupid: The Art of Achieving Ridiculous Goals. In this episode, we talked about creating impact, calculating risks, navigating ambition and authenticity...
Join the Waste No Day! Facebook group: https://bit.ly/3xbqEj0 Follow Waste No Day on YouTube: https://bit.ly/3xlDLhD Kathryn Howard has worked in call centers, served as an HVAC service manager, and gained experience in the field with sales. Earlier this year of 2024, she took over Lee's Air, Plumbing, Heating, & Roofing, leading the company to extraordinary growth. She believes that, regardless of gender, race or country of origin, that anyone can succeed in the trades. In this episode, we talked about self-worth, team recognition, women in the trades, HVAC innovation...
Join the Waste No Day! Facebook group: https://bit.ly/3xbqEj0 Follow Waste No Day on YouTube: https://bit.ly/3xlDLhD In this episode, we talked about effective closing techniques, sales approach, improving conversion rates with buying questions...
Join the Waste No Day! Facebook group: https://bit.ly/3xbqEj0 Follow Waste No Day on YouTube: https://bit.ly/3xlDLhD Jocko Willink is a retired U.S. Navy SEAL officer, leadership consultant, and bestselling author known for his no-nonsense approach to discipline and personal accountability. Today, he shares his insights on leadership, teamwork, and self-discipline through books like Extreme Ownership, his "Jocko Podcast," and motivational speaking engagements. In this episode, we talked about extreme ownership, daily habits, conflict resolution, building discipline...
Join the Waste No Day! Facebook group: https://bit.ly/3xbqEj0 Follow Waste No Day on YouTube: https://bit.ly/3xlDLhD Weldon Long is an entrepreneur, contracting business leader, mindset expert, and the bestselling author of “The Power of Consistency.” In 2003, after serving 13 years in prison, Weldon emerged from a homeless shelter as a three-time convicted felon, broke, and facing unemployment. Within five years, he built a contracting company that Inc Magazine ranked among the fastest-growing privately owned businesses in the US. In this episode, we talked about the consistency principle, emotional selling, price objections, control in presentations...
Kent Boll is a seasoned business and sales coach with over 20 years of experience specializing in electrical, HVAC and plumbing. He built and scaled a home services company to $20 million in revenue from the ground up and now is a platform partner helping to produce $500 million in total platform revenue, demonstrating his expertise in business growth and operational excellence. In this episode, we talked about call-by-call management, technician accountability, out-of-field transitioning...
Join the Waste No Day! Facebook group: https://bit.ly/3xbqEj0 Follow Waste No Day on YouTube: https://bit.ly/3xlDLhD Phil Filaski is a Sales Supervisor at Lee's Air, Plumbing, Heating, & Roofing, where he has achieved remarkable success, surpassing $15 million in sales this year with an average of $26,000 per sale and a 58% close rate. With over 20 years of technical experience, Phillip combines deep industry knowledge with a consultative sales approach, focusing on listening to customers and addressing objections with confidence. He emphasizes the importance of mindset, discipline, and self-confidence in achieving high performance, both personally and within his team. In this episode, we talked about sales, communication, addressing objections...
Join the Waste No Day! Facebook group: https://bit.ly/3xbqEj0 Follow Waste No Day on YouTube: https://bit.ly/3xlDLhD Jason Walker is an HVAC expert with over 15 years of experience, previously serving in law enforcement. He hosts the successful podcast "HVAC Masters of the Hustle," which has been running for six years and focuses on sales training and business growth. As a national trainer and speaker, he has delivered impactful presentations at major industry events, helping others elevate their careers. In this episode, we talked about consistent processes, overcoming fear, changing customer behaviors, disconnecting and recharging as a leader...
Join the Waste No Day! Facebook group: https://bit.ly/3xbqEj0 Follow Waste No Day on YouTube: https://bit.ly/3xlDLhD Eddie Wells is a combat veteran who developed leadership skills during his time in the U.S. Army. He worked his way up from an electrician apprentice to a branch manager, leading teams to record revenue and profits. As Vice President of the HVAC division, Eddie has driven business growth through mergers, acquisitions, and market expansion. In this episode, we talked about mental preparation, payment plans, review requests, professional closing...
Join the Waste No Day! Facebook group: https://bit.ly/3xbqEj0 Follow Waste No Day on YouTube: https://bit.ly/3xlDLhD In this episode, we talked about the CLAM method, doorstep etiquette, mental end zones, customer-first approaches...
Join the Waste No Day! Facebook group: https://bit.ly/3xbqEj0 Follow Waste No Day on YouTube: https://bit.ly/3xlDLhD Jeremy Miner is the Founder of 7th Level and the N.E.P.Q Sales Methodology. He was ranked as the 45th highest-earning producer globally, consistently earning seven figures annually as a commission-only sales rep. His company, 7th Level, was named the fastest-growing sales training company in the U.S. by Inc. Magazine and recognized globally by Selling Power. Jeremy's sales techniques are rooted in behavioral science and psychology, and he has contributed to numerous prestigious publications on sales and human behavior. In this episode, we talked about behavioral science in sales, tone and communication, emotional triggers in decision-making...
Join the Waste No Day! Facebook group: https://bit.ly/3xbqEj0 Follow Waste No Day on YouTube: https://bit.ly/3xlDLhD Use WNDFreedom2024 to get discounted tickets to Freedom Event 2024 at https://freedomevent.com/ Doug Wyatt is the Founder and CEO of Synergy Learning Systems, a company that delivers the most comprehensive and powerful customized training solutions available today, for both individuals and organizations. In part 2 of our conversation with Doug, we talked about effective communication, persuasion, sales interactions...
Join the Waste No Day! Facebook group: https://bit.ly/3xbqEj0 Follow Waste No Day on YouTube: https://bit.ly/3xlDLhD Use WNDFreedom2024 to get discounted tickets to Freedom Event 2024 at https://freedomevent.com/ Doug Wyatt is the Founder and CEO of Synergy Learning Systems, a company that delivers the most comprehensive and powerful customized training solutions available today, for both individuals and organizations. In this episode, we talked about key processes, communications, customized programs...
Join the Waste No Day! Facebook group: https://bit.ly/3xbqEj0 Follow Waste No Day on YouTube: https://bit.ly/3xlDLhD Use WNDFreedom2024 to get discounted tickets to Freedom Event 2024 at https://freedomevent.com/ Sebastian Jimenez is the CEO of Rilla, a leading speech analytics software tool for outside sales and service. John Whitfield is an expert Rilla user in the home services industry. In this episode, we talked about artificial intelligence, sales coaching, remote coaching, sentiment analysis...
Join the Waste No Day! Facebook group: https://bit.ly/3xbqEj0 Follow Waste No Day on YouTube: https://bit.ly/3xlDLhD DJ Carty is a seasoned professional in the plumbing industry, with more than 15 years of experience. Today, he works alongside his son at Benjamin Franklin Plumbing in Pleasantville, New Jersey. In this episode, we talked about plumbing, service calls & appointments, water filtration...
Join the Waste No Day! Facebook group: https://bit.ly/3xbqEj0 Follow Waste No Day on YouTube: https://bit.ly/3xlDLhD Use WNDFreedom2024 to get discounted tickets to Freedom Event 2024 at https://freedomevent.com/ In this episode, we talked about first impressions, client communication, gratitude...
Join the Waste No Day! Facebook group: https://bit.ly/3xbqEj0 Follow Waste No Day on YouTube: https://bit.ly/3xlDLhD Sandy Papavero is the Director of Sales and Marketing at CEO Warrior and a business coach for Tony Robbins and Chet Holmes. Known as "The Unparalyzed Perfectionist,” she is a communication consultant who empowers individuals to rethink their reality. In this episode, we talked about mindset, belief systems, neuroplasticity...
Join the Waste No Day! Facebook group: https://bit.ly/3xbqEj0 Follow Waste No Day on YouTube: https://bit.ly/3xlDLhD Trent Lowenstein is an investor and master trainer at God Mode Sales Training. He has worked as director of strategic partnerships at Nexstar and as the lead coach behind Tommy Mello's Home Service Freedom program. In this episode, we talked about neurochemistry, customer interactions, communication and sales strategies...
Join the Waste No Day! Facebook group: https://bit.ly/3xbqEj0 Follow Waste No Day on YouTube: https://bit.ly/3xlDLhD Learn how you can use your enthusiasm as your secret weapon in closing more deals and becoming the top choice in your industry. In this episode, we also talked about sales performance, presentation strategies, client communication...
Join the Waste No Day! Facebook group: https://bit.ly/3xbqEj0 Follow Waste No Day on YouTube: https://bit.ly/3xlDLhD Lawrence Castillo is the President and Operating Partner of Brody Pennell Heating & Air Conditioning, Los Angeles' most successful HVAC company three years counting. In this episode, we talked about technician training, service programs, client communication...
In this episode of the Waste No Day podcast, we chat with Amy Cottrill, an amazing HVAC technician who made a big switch from social work to find great success in the home services industry. Amy combines sharp sales skills with a real passion for helping clients. Her story shows how teamwork, mentorship, and building real relationships can boost both personal and professional growth. Tune in as we dive into her techniques, insights, and the powerful impact of camaraderie in the trades.
Join the Waste No Day! Facebook group: https://bit.ly/3xbqEj0 Follow Waste No Day on YouTube: https://bit.ly/3xlDLhD Matt Mihalek is the Nationwide Electrical Director of Apex Service Partners, where he was previously responsible for leading electrical growth in the Atlantic Region. Matt also worked at Service Minds as a Regional Director and at Mister Sparky Florida as a Regional Manager for more than four years. In this episode, we talked about high performers, service technicians, comfort zones…
Join the Waste No Day! Facebook group: https://bit.ly/3xbqEj0 Follow Waste No Day on YouTube: https://bit.ly/3xlDLhD Philip Sessions is a public speaking coach at Speaking Sessions, where he helps individuals develop internal communication structures and teaches leadership teams on how to present more effectively. He is also the host of the Speaking Sessions podcast that aims to inspire confidence in everyone's communication skills, no matter what industry. In this episode, we talked about public speaking, communication skills, sales...
Join the Waste No Day! Facebook group: https://bit.ly/3xbqEj0 Follow Waste No Day on YouTube: https://bit.ly/3xlDLhD In this episode, we talked about the essential traits of successful salespeople: from confidence to achievement orientation, team spirit, and the delicate balance between sprinting and pacing, we explore it all, and more.
Join the Waste No Day! Facebook group: https://bit.ly/3xbqEj0 Follow Waste No Day on YouTube: https://bit.ly/3xlDLhD Jerry Isenhour is a recognized expert in the field of retail and service businesses. He is a leading name in the chimney and venting industry and has been involved in it since his initial entry into the ownership and management of his first business venture. He is also the author of Where Did The Profit Go? and Chaos to Reinvention: How to Turn Chaos into Clarity. In this episode, we talked about client interactions, business habits, customer experiences...
Join the Waste No Day! Facebook group: https://bit.ly/3xbqEj0 Follow Waste No Day on YouTube: https://bit.ly/3xlDLhD Sam Wakefield is a Solar Advisor at Apricot Solar and the CEO of “Close It Now!” Sales Training, a company inspiring top performers to reach excellence not only in their professional endeavors but also in fitness, nutrition, relationships, and personal growth. In this part 2 of our interview with Sam, we talked about sales training, handling objections, google reviews, financing options...
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