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Waste No Day: A Plumbing, HVAC, and Electrical Motivational Podcast
In this episode, we talked about objections, pricing, roleplay... ———————————————————- Stop leaving money on the table. Every call is a chance to close. Every day is a chance to win. If you're a plumber, HVAC tech, electrician, or roofer who wants to close bigger tickets, handle objections without flinching, and build a career in the trades — this is your community. Blue Collar Closer is where 346+ home service professionals get live sales coaching, proven scripts, and real-time Q&A with Brian Burton. Not theory. Not fluff. The exact words that close jobs. bluecollarcloser.com Full show notes + transcript: Every episode has searchable show notes and a full transcript at wastenoday.com Waste No Day is hosted by Brian Burton and Nate Minnich — two guys who are in the trenches of home services every single day. Brian is the General Manager of Benjamin Franklin Plumbing of Scottsdale, one of the top-rated plumbing companies in the Phoenix Valley, serving Scottsdale, Tempe, Mesa, Chandler, Gilbert, and the East Valley. Find them at benfranklinplumbingaz.com
Adam Ray brings his Dr. Phil LIVE tour to Cleveland with special guests Sal Vulcano, Jerry Ferrara, Rick Glassman, Brent Morin and more! From crowd roasts to tequila shots and dating advice gone wrong – this was a wild night! Tickets for the "Who Is Me" tour and merch available at https://www.adamraycomedy.com Tour dates! July 24th - Orlando, FL July 25th - Fort Lauderdale, FL July 26th - Tampa, FL July 31st - Aug 2nd - San Jose, CA Aug 4th - 6th - New Brunswick, NJ Aug 9th - Halifax, CA Aug 23rd - Tempe, AZ Aug 29th - Vancouver, BC Sep 12th - Mississauga, ON Sep 18th - Honolulu, HI Sep 23rd - Puyallup, WA Oct 2nd - Anaheim, CA Oct 3rd - San Diego CA Oct 9th - Bozeman, MT and Check out THE ADAM RAY SHOW on NETFLIX! New episodes EVERY FRIDAY Subscribe to Adam's Youtube.com/adamraycomedy for new episodes of DR. PHIL LIVE ( i'm sure you do all this already ) Learn more about your ad choices. Visit megaphone.fm/adchoices
Waste No Day: A Plumbing, HVAC, and Electrical Motivational Podcast
In this republished and condensed episode, we revisit the seven deadly objections every service technician needs to know. Through practical role-plays, we break down how to uncover what customers really mean, communicate value without being pushy, and confidently move the conversation forward. ———————————————————- Stop leaving money on the table. Every call is a chance to close. Every day is a chance to win. If you're a plumber, HVAC tech, electrician, or roofer who wants to close bigger tickets, handle objections without flinching, and build a career in the trades — this is your community. Blue Collar Closer is where 346+ home service professionals get live sales coaching, proven scripts, and real-time Q&A with Brian Burton. Not theory. Not fluff. The exact words that close jobs. bluecollarcloser.com Full show notes + transcript: Every episode has searchable show notes and a full transcript at wastenoday.com Waste No Day is hosted by Brian Burton and Nate Minnich — two guys who are in the trenches of home services every single day. Brian is the General Manager of Benjamin Franklin Plumbing of Scottsdale, one of the top-rated plumbing companies in the Phoenix Valley, serving Scottsdale, Tempe, Mesa, Chandler, Gilbert, and the East Valley. Find them at benfranklinplumbingaz.com
Welcome to the Podcast of Southwest Bible Fellowship in Tempe, Arizona. WHO ARE WE? • We are a group of people who are committed to living the grace life as set forth by the apostle of the Gentiles, the Apostle Paul. • We come together to study our Bibles, and yes, we believe we have God's perfect Word in the King James Bible. It and it alone is our final authority in all matters of faith and practice! • We do not come together and study our Bibles for the intent of being smarter than others. We understand that knowledge for the sake of knowledge is purely vain and serves no Godly purpose. • We do come together and study our Bibles for the intent of knowing our Lord Jesus Christ and the power of His resurrection. (Philippians 3:10) • We do come together and study our Bibles to understand that we have been crucified with Christ; nevertheless we live; yet not us, but Christ liveth in us: and the life which we now live in the flesh, we live by the faith of the Son of God, who loved us and gave himself for us. (Galatians 2:20) • We do come together and study our Bibles to understand that because Jesus Christ shed His blood for us and we should not live for ourselves but for Him, who died for us and rose again. (2 Cor. 5:15) • We do not claim to have attained to these lofty goals, but we press toward the mark of the prize of the high calling of God in Christ Jesus. (Philippians 3:14) You can donate to this ministry through www.butnow.org and the PayPal button on the homepage.
Welcome to the Podcast of Southwest Bible Fellowship in Tempe, Arizona. WHO ARE WE? • We are a group of people who are committed to living the grace life as set forth by the apostle of the Gentiles, the Apostle Paul. • We come together to study our Bibles, and yes, we believe we have God's perfect Word in the King James Bible. It and it alone is our final authority in all matters of faith and practice! • We do not come together and study our Bibles for the intent of being smarter than others. We understand that knowledge for the sake of knowledge is purely vain and serves no Godly purpose. • We do come together and study our Bibles for the intent of knowing our Lord Jesus Christ and the power of His resurrection. (Philippians 3:10) • We do come together and study our Bibles to understand that we have been crucified with Christ; nevertheless we live; yet not us, but Christ liveth in us: and the life which we now live in the flesh, we live by the faith of the Son of God, who loved us and gave himself for us. (Galatians 2:20) • We do come together and study our Bibles to understand that because Jesus Christ shed His blood for us and we should not live for ourselves but for Him, who died for us and rose again. (2 Cor. 5:15) • We do not claim to have attained to these lofty goals, but we press toward the mark of the prize of the high calling of God in Christ Jesus. (Philippians 3:14) You can donate to this ministry through www.butnow.org and the PayPal button on the homepage.
Putty Putman continues our sermon series "I Wish Somebody Had Told Me."Putty was one of the pioneers of the School of Kingdom Ministry at the Vineyard Church in Urbana, Illinois, where he helped equip believers to hear God's voice, minister in the power of the Holy Spirit, and live naturally supernatural lives. More recently, he has served as a Vineyard church planter in Tempe and as an Area Leader for Vineyard churches in Southern Arizona.
Eileen Poore and I had been friends over Instagram DMs for a while before this recording — this was actually the first time we ever met in person. This rerun comes to you on July 17th — the same date that, back in 2021, she lined up for the 8 Hour Endurance race just three days after her criminal case closed, and ran the farthest she ever had. This episode discusses sexual assault.During this episode, sponsored by Goodr and HUUG, we talk about:Growing up in New Orleans and starting work at the legendary Brennan's Restaurant at age 15Her mom contracting polio as an infant on a transatlantic crossing, being paralyzed from the neck down, and regaining partial mobility after a pilgrimage to LourdesGrowing up with an alcoholic, addict father (16 years sober now) and using running as a way to "escape the shit"Being a competitive junior Olympic diver long before she was ever a runnerMoving to Indianapolis after Michigan State and meeting her husband Dave at Lockerbie PubHurricane Katrina destroying her family's home in 2005 and pushing her to run her first marathon, Columbus, in 2006 — with two stress fractures and, unknowingly, in early pregnancyNursing her newborn son between the start and finish of the Indianapolis Half a few months after he was bornRunning a Ragnar relay from Prescott to Tempe in the middle of a bankruptcy and a housing crisisQualifying for and running her first Boston Marathon in 2011 while training on treadmills between two toddlers in daycareMissing a Boston cutoff by exactly 17 secondsHer first ultra, the Gnaw Bone 50K, run with one gel and no drop bag2018, her "banner year" — a marathon PR, a new job, a new house, and qualifying for Boston 2019Being raped by her Uber driver in July 2019, and the hours that followed at the hospitalThe forensic nurse and the Julian Center advocate who helped her survive the first year afterwardRunning the Indianapolis Monumental Marathon weeks later in the sweats she was released from the hospital in, dropping "I forgive you" index cards along the courseThe multi-year criminal process — the DNA warrant, the arrest, three different prosecutors, and reading her victim impact statement on her own birthdayRunning 8 Hour Endurance three days after her case closed and covering 32.17 miles, the farthest she had ever runReturning to Boston in 2022 and what it meant to cross that finish lineTraining with PBT under coach Matt Ebersole, and running the Tecumseh Trail Half along the wayHer message to anyone in a hard season: "you just have to hold on"Previous Guests MentionedMatt Ebersole – Episode 89Sponsor DetailsGoodr – Use ALLYB for $10 off your first orderHUUG – Use ALLYB for 15% off (combinable with buy 3, get 1 free)Other LinksFollow Eileen on Instagram @leenie353Follow me on Instagram @allytbrett_runsSubscribe to Finish Lines & Milestones weekly newsletterThis is a SandyBoy Productions podcast.
Joan of Angels is a spiritual teacher and intuitive known as The Oracle of Ancient Wisdom and Angel of Light. Her work focuses on channeling inspirational guidance drawn from what she describes as higher consciousness and ancient spiritual traditions. Through teachings, readings, and messages of encouragement, Joan of Angels emphasizes compassion, personal awakening, and the importance of aligning one's life with love, purpose, and inner wisdom. Her message centers on spiritual growth, unity, and expanding awareness of humanity's deeper connection to the universe.Become a supporter of this podcast: https://www.spreaker.com/podcast/the-x-zone-radio-tv-show--1078348/support.Please note that all XZBN radio and/or television shows are Copyright © REL-MAR McConnell Meda Company, Niagara, Ontario, Canada – www.rel-mar.com. For more Episodes of this show and all shows produced, broadcasted and syndicated from REL-MAR McConell Media Company and The 'X' Zone Broadcast Network and the 'X' Zone TV Channell, visit www.xzbn.net. For programming, distribution, and syndication inquiries, email programming@xzbn.net.We are proud to announce the we have launched TWATNews.com, launched in August 2025.TWATNews.com is an independent online news platform dedicated to uncovering the truth about Donald Trump and his ongoing influence in politics, business, and society. Unlike mainstream outlets that often sanitize, soften, or ignore stories that challenge Trump and his allies, TWATNews digs deeper to deliver hard-hitting articles, investigative features, and sharp commentary that mainstream media won't touch.These are stories and articles that you will not read anywhere else.Our mission is simple: to expose corruption, lies, and authoritarian tendencies while giving voice to the perspectives and evidence that are often marginalized or buried by corporate-controlled media
Send us a text and chime in!Do you have an idea for a food business that you want to launch, but don't know where to start? Do you have a food business in its first year of operation that you'd like to scale up? Join the Create Kitchen Incubator Program (CKIP) to learn everything you need to know about starting & growing a food business. There are a few spots remaining for the City of Tempe's upcoming Fall Cohort! Applications will be accepted on a first come first serve basis, and classes will begin on Monday, September 14th. Applicants who aren't accepted into this Fall's cohort... For the written story, read here >> https://www.signalsaz.com/articles/create-kitchen-incubator-program-in-tempe/ Check out the CAST11.com Website at: https://CAST11.com Follow the CAST11 Podcast Network on Facebook at: https://Facebook.com/CAST11AZFollow Cast11 Instagram at: https://www.instagram.com/cast11_podcast_network
Dr Phil is coming back to you, but this time from Sydney, Australia, with Gary Owen, Tim Minchin, Dr. Chris Brown, Magic Mike Webb, and more! Tickets for the "Who Is Me" tour and merch available at https://www.adamraycomedy.com Tour dates! July 18th - Edmonton, AB July 19th - Winnipeg, CAN July 24th - Orlando, FL July 25th - Fort Lauderdale, FL July 26th - Tampa, FL July 31st - Aug 2nd - San Jose, CA Aug 4th - 6th - New Brunswick, NJ Aug 9th - Halifax, CA Aug 23rd - Tempe, AZ Aug 29th - Vancouver, BC Sep 12th - Mississauga, ON Sep 18th - Honolulu, HI Sep 23rd - Puyallup, WA Oct 2nd - Anaheim, CA Oct 3rd - San Diego CA Oct 9th - Bozeman, MT and Check out THE ADAM RAY SHOW on NETFLIX! New episodes EVERY FRIDAY Subscribe to Adam's Youtube.com/adamraycomedy for new episodes of DR. PHIL LIVE ( i'm sure you do all this already ) This Episode's Sponsor HomeChef! 50% off and free shipping for your first box PLUS free dessert for life! Go to Homechef.com/ALN Must be an active subscriber to receive free dessert. Learn more about your ad choices. Visit megaphone.fm/adchoices
Welcome to the Podcast of Southwest Bible Fellowship in Tempe, Arizona. WHO ARE WE? • We are a group of people who are committed to living the grace life as set forth by the apostle of the Gentiles, the Apostle Paul. • We come together to study our Bibles, and yes, we believe we have God's perfect Word in the King James Bible. It and it alone is our final authority in all matters of faith and practice! • We do not come together and study our Bibles for the intent of being smarter than others. We understand that knowledge for the sake of knowledge is purely vain and serves no Godly purpose. • We do come together and study our Bibles for the intent of knowing our Lord Jesus Christ and the power of His resurrection. (Philippians 3:10) • We do come together and study our Bibles to understand that we have been crucified with Christ; nevertheless we live; yet not us, but Christ liveth in us: and the life which we now live in the flesh, we live by the faith of the Son of God, who loved us and gave himself for us. (Galatians 2:20) • We do come together and study our Bibles to understand that because Jesus Christ shed His blood for us and we should not live for ourselves but for Him, who died for us and rose again. (2 Cor. 5:15) • We do not claim to have attained to these lofty goals, but we press toward the mark of the prize of the high calling of God in Christ Jesus. (Philippians 3:14) You can donate to this ministry through www.butnow.org and the PayPal button on the homepage.
Home is where the Sun Devils are. Following his career as an All-Big 12 center, Leif Fautanu has returned to Tempe to begin a promising coaching career. The twist? The former offensive lineman is now working with ASU's defensive line. The Sun Devil legend discusses his new chapter as a coach, reminisces about his Sun Devil career, and looks ahead to what to expect in the trenches this fall. Subscribe to the show on YouTube: https://azfamily.tv/SotDYT Follow the show on Twitter: https://x.com/sotdpodcast Follow the show on Instagram: https://www.instagram.com/speakofthedevils Follow the show on Facebook: https://www.facebook.com/sotdpodcast
Step into Episode 220 of On The Delo as Delo sits down with Akram Abdallah and Mohamed — the entrepreneurial force behind Laymoon Café, Tempe's buzzing Palestinian-Syrian café bringing Middle Eastern hospitality, culture, and flavor to the heart of the ASU community. From a chance road-trip conversation about an available space to opening one of the most talked-about new concepts in the Valley, this story is about bold moves, deep roots, and a team who built something beautiful before they even had a name for it.Delo digs into the origin stories, the chaos of launch week, supply chain realities, a 40-person staff puzzle, the significance of operating next to one of Arizona's most iconic mosques, and what it means to create a true "third space" rooted in Middle Eastern hospitality. If you're into food, entrepreneurship, culture, and the real behind-the-scenes of building a business from the ground up, this one will hit different.Chapter Guide (Timestamps):(0:00 - 2:42) Delo's Intro, Episode 220, and the New Book "Risky Business"(2:43 - 5:00) Meeting at Filthy Animal and Guest Origin Stories Begin(5:01 - 7:01) Mohamed's Tech Background: Waymo, Amazon, and Pilot's License(7:02 - 9:41) Operations, Staffing Puzzles, and 1,000+ Guests a Day(9:42 - 14:21) Akram's Real Estate Background and Finding the Location(14:22 - 19:33) The Mosque Connection, Nomad Jewelry, and Bringing on House of Form(19:34 - 27:40) Palestinian-Syrian Heritage, Islamic Hospitality, and the "Third Space"(27:41 - 30:12) The Menu: Fusion Drinks, Kedak Chai, Yemeni Honeycomb & More(30:13 - 37:45) Operations, Supply Chain, Social Media Strategy, and What's Next(37:46 - 43:20) Non-Negotiables, Prayer Routines, and Fitness Habits(43:21 - 50:00) Where to Find Them Online and Rapid Fire Questions
Welcome to the Podcast of Southwest Bible Fellowship in Tempe, Arizona. WHO ARE WE? • We are a group of people who are committed to living the grace life as set forth by the apostle of the Gentiles, the Apostle Paul. • We come together to study our Bibles, and yes, we believe we have God's perfect Word in the King James Bible. It and it alone is our final authority in all matters of faith and practice! • We do not come together and study our Bibles for the intent of being smarter than others. We understand that knowledge for the sake of knowledge is purely vain and serves no Godly purpose. • We do come together and study our Bibles for the intent of knowing our Lord Jesus Christ and the power of His resurrection. (Philippians 3:10) • We do come together and study our Bibles to understand that we have been crucified with Christ; nevertheless we live; yet not us, but Christ liveth in us: and the life which we now live in the flesh, we live by the faith of the Son of God, who loved us and gave himself for us. (Galatians 2:20) • We do come together and study our Bibles to understand that because Jesus Christ shed His blood for us and we should not live for ourselves but for Him, who died for us and rose again. (2 Cor. 5:15) • We do not claim to have attained to these lofty goals, but we press toward the mark of the prize of the high calling of God in Christ Jesus. (Philippians 3:14) You can donate to this ministry through www.butnow.org and the PayPal button on the homepage.
Welcome to the Podcast of Southwest Bible Fellowship in Tempe, Arizona. WHO ARE WE? • We are a group of people who are committed to living the grace life as set forth by the apostle of the Gentiles, the Apostle Paul. • We come together to study our Bibles, and yes, we believe we have God's perfect Word in the King James Bible. It and it alone is our final authority in all matters of faith and practice! • We do not come together and study our Bibles for the intent of being smarter than others. We understand that knowledge for the sake of knowledge is purely vain and serves no Godly purpose. • We do come together and study our Bibles for the intent of knowing our Lord Jesus Christ and the power of His resurrection. (Philippians 3:10) • We do come together and study our Bibles to understand that we have been crucified with Christ; nevertheless we live; yet not us, but Christ liveth in us: and the life which we now live in the flesh, we live by the faith of the Son of God, who loved us and gave himself for us. (Galatians 2:20) • We do come together and study our Bibles to understand that because Jesus Christ shed His blood for us and we should not live for ourselves but for Him, who died for us and rose again. (2 Cor. 5:15) • We do not claim to have attained to these lofty goals, but we press toward the mark of the prize of the high calling of God in Christ Jesus. (Philippians 3:14) You can donate to this ministry through www.butnow.org and the PayPal button on the homepage.
Twenty-two-year-old Mercedes Marianna Vega left her Tempe, Arizona apartment for work on the evening of April 16, 2023. Surveillance cameras captured her walking through her apartment parking garage just moments before she disappeared. Hours later, firefighters responding to a burning car along Interstate 10 made a horrifying discovery. According to investigators, Mercedes had been abducted, tortured, and her death became one of Arizona's most disturbing recent homicide investigations. As detectives retraced Mercedes' final hours, they uncovered a connection to an armed robbery three years earlier. Mercedes had identified a suspect and was scheduled to testify in court the very next day. Prosecutors now allege her killing was part of a plan to prevent that testimony, leading investigators through fingerprints, surveillance footage, phone records, and evidence spanning multiple states. The robbery case has since resulted in convictions, while the separate murder case remains ongoing. Prosecutors have charged multiple defendants, all of whom have pleaded not guilty, and the allegations have not yet been tested at trial. As the case continues to develop, investigators and Mercedes' family are still seeking justice for the 22-year-old whose life was cut tragically short. Learn more about your ad choices. Visit megaphone.fm/adchoices
Welcome to the Podcast of Southwest Bible Fellowship in Tempe, Arizona. WHO ARE WE? • We are a group of people who are committed to living the grace life as set forth by the apostle of the Gentiles, the Apostle Paul. • We come together to study our Bibles, and yes, we believe we have God's perfect Word in the King James Bible. It and it alone is our final authority in all matters of faith and practice! • We do not come together and study our Bibles for the intent of being smarter than others. We understand that knowledge for the sake of knowledge is purely vain and serves no Godly purpose. • We do come together and study our Bibles for the intent of knowing our Lord Jesus Christ and the power of His resurrection. (Philippians 3:10) • We do come together and study our Bibles to understand that we have been crucified with Christ; nevertheless we live; yet not us, but Christ liveth in us: and the life which we now live in the flesh, we live by the faith of the Son of God, who loved us and gave himself for us. (Galatians 2:20) • We do come together and study our Bibles to understand that because Jesus Christ shed His blood for us and we should not live for ourselves but for Him, who died for us and rose again. (2 Cor. 5:15) • We do not claim to have attained to these lofty goals, but we press toward the mark of the prize of the high calling of God in Christ Jesus. (Philippians 3:14) You can donate to this ministry through www.butnow.org and the PayPal button on the homepage.
Adam breaks down his stand up and Dr. Phil shows all over Australia, as well as his new show "The Adam Ray Show" on Netflix Tickets for the "Who Is Me" tour and merch available at https://www.adamraycomedy.com Tour dates! July 18th - Edmonton, AB July 19th - Winnipeg, CAN July 24th - Orlando, FL July 25th - Fort Lauderdale, FL July 26th - Tampa, FL July 31st - Aug 2nd - San Jose, CA Aug 4th - 6th - New Brunswick, NJ Aug 9th - Halifax, CA Aug 23rd - Tempe, AZ Aug 29th - Vancouver, BC Sep 12th - Mississauga, ON Sep 18th - Honolulu, HI Sep 23rd - Puyallup, WA Oct 2nd - Anaheim, CA Oct 3rd - San Diego CA Oct 9th - Bozeman, MT and Check out THE ADAM RAY SHOW on NETFLIX! New episodes EVERY FRIDAY Subscribe to Adam's Youtube.com/adamraycomedy for new episodes of DR. PHIL LIVE ( i'm sure you do all this already ) This Episode's Sponsor HomeChef! 50% off and free shipping for your first box PLUS free dessert for life! Go to Homechef.com/ALN Must be an active subscriber to receive free dessert. Learn more about your ad choices. Visit megaphone.fm/adchoices
Welcome to the Podcast of Southwest Bible Fellowship in Tempe, Arizona. WHO ARE WE? • We are a group of people who are committed to living the grace life as set forth by the apostle of the Gentiles, the Apostle Paul. • We come together to study our Bibles, and yes, we believe we have God's perfect Word in the King James Bible. It and it alone is our final authority in all matters of faith and practice! • We do not come together and study our Bibles for the intent of being smarter than others. We understand that knowledge for the sake of knowledge is purely vain and serves no Godly purpose. • We do come together and study our Bibles for the intent of knowing our Lord Jesus Christ and the power of His resurrection. (Philippians 3:10) • We do come together and study our Bibles to understand that we have been crucified with Christ; nevertheless we live; yet not us, but Christ liveth in us: and the life which we now live in the flesh, we live by the faith of the Son of God, who loved us and gave himself for us. (Galatians 2:20) • We do come together and study our Bibles to understand that because Jesus Christ shed His blood for us and we should not live for ourselves but for Him, who died for us and rose again. (2 Cor. 5:15) • We do not claim to have attained to these lofty goals, but we press toward the mark of the prize of the high calling of God in Christ Jesus. (Philippians 3:14) You can donate to this ministry through www.butnow.org and the PayPal button on the homepage.
Welcome to the Podcast of Southwest Bible Fellowship in Tempe, Arizona. WHO ARE WE? • We are a group of people who are committed to living the grace life as set forth by the apostle of the Gentiles, the Apostle Paul. • We come together to study our Bibles, and yes, we believe we have God's perfect Word in the King James Bible. It and it alone is our final authority in all matters of faith and practice! • We do not come together and study our Bibles for the intent of being smarter than others. We understand that knowledge for the sake of knowledge is purely vain and serves no Godly purpose. • We do come together and study our Bibles for the intent of knowing our Lord Jesus Christ and the power of His resurrection. (Philippians 3:10) • We do come together and study our Bibles to understand that we have been crucified with Christ; nevertheless we live; yet not us, but Christ liveth in us: and the life which we now live in the flesh, we live by the faith of the Son of God, who loved us and gave himself for us. (Galatians 2:20) • We do come together and study our Bibles to understand that because Jesus Christ shed His blood for us and we should not live for ourselves but for Him, who died for us and rose again. (2 Cor. 5:15) • We do not claim to have attained to these lofty goals, but we press toward the mark of the prize of the high calling of God in Christ Jesus. (Philippians 3:14) You can donate to this ministry through www.butnow.org and the PayPal button on the homepage.
Bobby Nichols is Tempe, Arizona's first Democratic Socialist City Councilmember and one of a slate of candidates endorsed by Bernie Sanders. Bobby is the former Phoenix Democratic Socialist of America's chapter chair and current member. He is the founder of Arizona Works Together, a pro-union political action committee operating at the state level. Additionally, Bobby Nichols works for the Office of the Arizona Attorney General as a state attorney representing Arizona's Departments of Child Safety and Economic Security in Superior and Administrative Court cases involving the abuse, neglect, and exploitation of minor children and vulnerable adults. We speak with Bobby Nichols for the second half of the show.Support the show: https://www.patreon.com/civiccipher?utm_source=searchSee omnystudio.com/listener for privacy information.
Welcome to the Podcast of Southwest Bible Fellowship in Tempe, Arizona. WHO ARE WE? • We are a group of people who are committed to living the grace life as set forth by the apostle of the Gentiles, the Apostle Paul. • We come together to study our Bibles, and yes, we believe we have God's perfect Word in the King James Bible. It and it alone is our final authority in all matters of faith and practice! • We do not come together and study our Bibles for the intent of being smarter than others. We understand that knowledge for the sake of knowledge is purely vain and serves no Godly purpose. • We do come together and study our Bibles for the intent of knowing our Lord Jesus Christ and the power of His resurrection. (Philippians 3:10) • We do come together and study our Bibles to understand that we have been crucified with Christ; nevertheless we live; yet not us, but Christ liveth in us: and the life which we now live in the flesh, we live by the faith of the Son of God, who loved us and gave himself for us. (Galatians 2:20) • We do come together and study our Bibles to understand that because Jesus Christ shed His blood for us and we should not live for ourselves but for Him, who died for us and rose again. (2 Cor. 5:15) • We do not claim to have attained to these lofty goals, but we press toward the mark of the prize of the high calling of God in Christ Jesus. (Philippians 3:14) You can donate to this ministry through www.butnow.org and the PayPal button on the homepage.
Welcome back to The Valley Verdict! Today, we are tearing through a packed local slate, diving deep into the massive waves of change hitting Valley sports. From jersey number history to introductory press conferences and rookie minicamps, we've got all the exclusive media sound clips and post-game breakdowns you need.In this episode:00:00 - Welcome09:55 - Suns Draft Special: Gregory & Peat Sound OffBreaking down a massive, high-stakes NBA Draft night where the front office shook up the first round. We unpack the recent social media buzz surrounding Devin Booker's legacy and look closely at the family history and meaning behind the decision to switch his official jersey number to #15. We go through the raw press availability of General Manager Brian Gregory following the team's trade-up to select hometown star Koa Peat. Then, we listen directly to Peat's introductory press conference as "Mr. Arizona" officially comes home to play for the franchise he watched growing up.1:06:50 - ASU Basketball: The Randy Bennett Era BeginsShifting gears to Tempe as Sun Devil basketball undergoes a total cultural and tactical reset. We dissect the immediate media availability notes from newly minted head coach Randy Bennett following Tuesday's intense summer practice session. We evaluate how his legendary blueprint is already being implemented on the hardwood to navigate the grueling landscape ahead.1:30:00 - Cardinals: Breaking Down Mandatory Mini-CampSifting through the raw locker room audio and media notes from the gridiron as the program wraps up its offseason program. We dive into the exact quotes from Head Coach Mike LaFleur as he addresses the media on back-to-back days on June 9th and 10th to outline the squad's physical standards. Plus, we look at the mindsets of rookie pillars Carson Beck and Jeremiyah Love as they wrap up mandatory camp work and shift their focus to training camp.Follow The Valley Verdict:YouTube: @TheValleyVerdictFacebook: @TheValleyVerdictInstagram: @TheValleyVerdictPodcast
Amy Tomasso — Policy + Partnerships at Ivory Innovations — is in good traffic this week from Salt Lake City for a walkthrough of the Ivory Prize: a $1.5 million annual award celebrating housing innovation across policy, finance, construction, and design. Ivory Innovations operates as a nonprofit foundation connected to Utah's largest homebuilder, meaning that their awards fund housing solutions that scale tangibly.We also touch on: Amy's leadership in Vermont's Homes for All toolkit and pre-approved plan sets. Why off-site construction keeps failing (and how to fix it). The gap between policy wins and housing starts. Salt Lake City's missing middle zoning reforms. Philanthropic capital as an alternative to traditional grants. Why developer-public sector collaboration happens in some places and not others. The 2026 Ivory Prize Summit in Tempe, Arizona.Timeline:00:00 Intro.02:16 Amy Tomasso and the Ivory Prize.04:35 Founded 2018 by Clark Ivory and his daughter Abby.05:29 Nonprofit foundation rooted in a homebuilder's perspective.06:34 200+ innovators in the portfolio, $1.5 million dispersed.07:14 Early winners: Portland's Residential Infill Project, Villa Homes.08:47 Boston Acquisition Fund and Philadelphia housing programs.10:16 Why the East Coast and West Coast show different innovation patterns.11:33 Colorado's state-level support for off-site manufacturing.12:43 Amy's path from urbanism to housing work in Vermont.16:54 Homes for All toolkit: design guide, infill case studies.21:10 Pre-approved plan sets for statewide housing production.25:31 Vermont's collaborative approach with developers and regulators.28:27 Applying policy in Utah: Salt Lake City's missing middle districts.31:15 The gap between policy and actual housing starts.34:12 Philanthropic Capital Playbook launching in November.37:00 Operating foundation model as an alternative financing tool.40:15 Patient capital and subordinated debt approaches.43:03 2026 Ivory Prize Summit in Tempe, Arizona at ASU.46:33 Off-site construction manufacturers: why they fail and how to succeed.49:21 Production homebuilder convening around policy innovation.52:39 Why venture capital may not be the best source for housing.55:12 Liberty Wells: affordable housing infill in Salt Lake City.57:37 Proactive lot splitting for future homeownership conversion.59:35 The Philanthropic Capital Playbook goes public November.1:01:23 Salt Lake City's expansion housing options vote in October.1:03:02 Oversupply in multifamily rentals, still need for homeownership opportunities.1:05:26 The favorite commute: The Avenues to University of Utah.1:07:38 Wrapping up and part two teaser.Further context:Ivory Innovations.The 2026 Ivory Prize Summit in Tempe, Arizona.Follow Amy's work.
Check out THE ADAM RAY SHOW on NETFLIX! New episodes EVERY FRIDAY Subscribe to Adam's Youtube.com/adamraycomedy for new episodes of DR. PHIL LIVE ( i'm sure you do all this already ) Tickets for the "Who Is Me" tour and merch available at https://www.adamraycomedy.com Tour dates!July 18th - Edmonton, AB July 19th - Winnipeg, CAN July 24th - Orlando, FL July 25th - Fort Lauderdale, FL July 26th - Tampa, FL July 31st - Aug 2nd - San Jose, CA Aug 4th - 6th - New Brunswick, NJ Aug 9th - Halifax, CA Aug 23rd - Tempe, AZ Aug 29th - Vancouver, BC Sep 12th - Mississauga, ON Sep 18th - Honolulu, HI This episode is brought to you by Betterhelp! Our listeners get 10% off their first month at Betterhelp.com/aboutlastnight this is a paid advertisement from BetterHelp Learn more about your ad choices. Visit megaphone.fm/adchoices
An Arizona driver was arrested for DUI after driving the wrong way on the Interstate around Tucson, AZ. She wound up sideswiping another car and flipping it on its roof. She told troopers she was trying to get from a bar in Phoenix to her place in Tempe. She missed that exit by 100 miles. See omnystudio.com/listener for privacy information.
Welcome to the Podcast of Southwest Bible Fellowship in Tempe, Arizona. WHO ARE WE? • We are a group of people who are committed to living the grace life as set forth by the apostle of the Gentiles, the Apostle Paul. • We come together to study our Bibles, and yes, we believe we have God's perfect Word in the King James Bible. It and it alone is our final authority in all matters of faith and practice! • We do not come together and study our Bibles for the intent of being smarter than others. We understand that knowledge for the sake of knowledge is purely vain and serves no Godly purpose. • We do come together and study our Bibles for the intent of knowing our Lord Jesus Christ and the power of His resurrection. (Philippians 3:10) • We do come together and study our Bibles to understand that we have been crucified with Christ; nevertheless we live; yet not us, but Christ liveth in us: and the life which we now live in the flesh, we live by the faith of the Son of God, who loved us and gave himself for us. (Galatians 2:20) • We do come together and study our Bibles to understand that because Jesus Christ shed His blood for us and we should not live for ourselves but for Him, who died for us and rose again. (2 Cor. 5:15) • We do not claim to have attained to these lofty goals, but we press toward the mark of the prize of the high calling of God in Christ Jesus. (Philippians 3:14) You can donate to this ministry through www.butnow.org and the PayPal button on the homepage.
Welcome to the Podcast of Southwest Bible Fellowship in Tempe, Arizona. WHO ARE WE? • We are a group of people who are committed to living the grace life as set forth by the apostle of the Gentiles, the Apostle Paul. • We come together to study our Bibles, and yes, we believe we have God's perfect Word in the King James Bible. It and it alone is our final authority in all matters of faith and practice! • We do not come together and study our Bibles for the intent of being smarter than others. We understand that knowledge for the sake of knowledge is purely vain and serves no Godly purpose. • We do come together and study our Bibles for the intent of knowing our Lord Jesus Christ and the power of His resurrection. (Philippians 3:10) • We do come together and study our Bibles to understand that we have been crucified with Christ; nevertheless we live; yet not us, but Christ liveth in us: and the life which we now live in the flesh, we live by the faith of the Son of God, who loved us and gave himself for us. (Galatians 2:20) • We do come together and study our Bibles to understand that because Jesus Christ shed His blood for us and we should not live for ourselves but for Him, who died for us and rose again. (2 Cor. 5:15) • We do not claim to have attained to these lofty goals, but we press toward the mark of the prize of the high calling of God in Christ Jesus. (Philippians 3:14) You can donate to this ministry through www.butnow.org and the PayPal button on the homepage.
Welcome to the Podcast of Southwest Bible Fellowship in Tempe, Arizona. WHO ARE WE? • We are a group of people who are committed to living the grace life as set forth by the apostle of the Gentiles, the Apostle Paul. • We come together to study our Bibles, and yes, we believe we have God's perfect Word in the King James Bible. It and it alone is our final authority in all matters of faith and practice! • We do not come together and study our Bibles for the intent of being smarter than others. We understand that knowledge for the sake of knowledge is purely vain and serves no Godly purpose. • We do come together and study our Bibles for the intent of knowing our Lord Jesus Christ and the power of His resurrection. (Philippians 3:10) • We do come together and study our Bibles to understand that we have been crucified with Christ; nevertheless we live; yet not us, but Christ liveth in us: and the life which we now live in the flesh, we live by the faith of the Son of God, who loved us and gave himself for us. (Galatians 2:20) • We do come together and study our Bibles to understand that because Jesus Christ shed His blood for us and we should not live for ourselves but for Him, who died for us and rose again. (2 Cor. 5:15) • We do not claim to have attained to these lofty goals, but we press toward the mark of the prize of the high calling of God in Christ Jesus. (Philippians 3:14) You can donate to this ministry through www.butnow.org and the PayPal button on the homepage.
This week's scripture passage is 1 Corinthians 10:14-22WEBSITETo learn more about Redemption Tempe, find ways to get involved, or opportunities to serve, visit our website: https://tempe.redemptionaz.com.OUR APPDownload our app redtem.in/tempeappSTAY CONNECTEDFacebook: facebook.com/redemptiontempeInstagram: instagram.com/redemptiontempeYoutube: youtube.com/redemptionchurchtempe GIVINGEverything we have is a gift from the Lord because He owns it all. Therefore giving should be a priority for us who have received all we have. Giving cheerfully, sacrificially, and consistently is a part of our worship.Give Online: https://pushpay.com/g/redemptiontempe
Bryan Carrington is one of the coaching industry's fastest-rising stars. Since arriving in Tempe, he's made a name for himself as an elite recruiter and developer of cornerbacks. This season, he's moved into a new role: Assistant head coach and defensive passing game coordinator, allowing him oversight of the secondary while adding higher-level responsibilities. On this episode, we take a deep dive into his new position, the makeup of the secondary, recruiting in the NIL era, the keys to maintaining program culture, and more. Subscribe to the show on YouTube: https://azfamily.tv/SotDYT Follow the show on Twitter: https://x.com/sotdpodcast Follow the show on Instagram: https://www.instagram.com/speakofthedevils Follow the show on Facebook: https://www.facebook.com/sotdpodcast
On this week's The Last Drop, JB runs it solo continuing the birthday month with Mix & Match week. JB goes over a few bottles tried at Bienvenidos al agave. Wrapping up things opening a bottle of Lost Lore Reposado barrel pick 003 from Devils liquor in Tempe, Arizona. As always, sit back, turn your headphones up & don't stop, keep pouring.Head over to https://www.manscaped.com/ & use promo code at checkout 'TheLastDrop' to receive 20% off on all your purchases. #Sponsored #ad
Welcome to the Podcast of Southwest Bible Fellowship in Tempe, Arizona. WHO ARE WE? • We are a group of people who are committed to living the grace life as set forth by the apostle of the Gentiles, the Apostle Paul. • We come together to study our Bibles, and yes, we believe we have God's perfect Word in the King James Bible. It and it alone is our final authority in all matters of faith and practice! • We do not come together and study our Bibles for the intent of being smarter than others. We understand that knowledge for the sake of knowledge is purely vain and serves no Godly purpose. • We do come together and study our Bibles for the intent of knowing our Lord Jesus Christ and the power of His resurrection. (Philippians 3:10) • We do come together and study our Bibles to understand that we have been crucified with Christ; nevertheless we live; yet not us, but Christ liveth in us: and the life which we now live in the flesh, we live by the faith of the Son of God, who loved us and gave himself for us. (Galatians 2:20) • We do come together and study our Bibles to understand that because Jesus Christ shed His blood for us and we should not live for ourselves but for Him, who died for us and rose again. (2 Cor. 5:15) • We do not claim to have attained to these lofty goals, but we press toward the mark of the prize of the high calling of God in Christ Jesus. (Philippians 3:14) You can donate to this ministry through www.butnow.org and the PayPal button on the homepage.
Welcome to the Podcast of Southwest Bible Fellowship in Tempe, Arizona. WHO ARE WE? • We are a group of people who are committed to living the grace life as set forth by the apostle of the Gentiles, the Apostle Paul. • We come together to study our Bibles, and yes, we believe we have God's perfect Word in the King James Bible. It and it alone is our final authority in all matters of faith and practice! • We do not come together and study our Bibles for the intent of being smarter than others. We understand that knowledge for the sake of knowledge is purely vain and serves no Godly purpose. • We do come together and study our Bibles for the intent of knowing our Lord Jesus Christ and the power of His resurrection. (Philippians 3:10) • We do come together and study our Bibles to understand that we have been crucified with Christ; nevertheless we live; yet not us, but Christ liveth in us: and the life which we now live in the flesh, we live by the faith of the Son of God, who loved us and gave himself for us. (Galatians 2:20) • We do come together and study our Bibles to understand that because Jesus Christ shed His blood for us and we should not live for ourselves but for Him, who died for us and rose again. (2 Cor. 5:15) • We do not claim to have attained to these lofty goals, but we press toward the mark of the prize of the high calling of God in Christ Jesus. (Philippians 3:14) You can donate to this ministry through www.butnow.org and the PayPal button on the homepage.
Eugene! If you were in the room that night, this is your replay. Get ready for Mr. Larson, teachers, strip clubs, frisbee golf, meat sweats, and, you know, all the important stuff. If you weren't, this is the next best thing: grab a drink, hit play, and let Eugene get a little unhinged in your living room. Like, Subscribe, and keep coming back for more! Tickets for the "Who Is Me" tour and merch available at https://www.adamraycomedy.com Tour dates! June 23rd & 24th - Melbourne, VIC June 24th - Melbourne, VIC June 26th - Auckland, NZ July 18th - Edmonton, AB July 19th - Winnipeg, CAN July 24th - Orlando, FLJuly 25th - Fort Lauderdale, FL July 26th - Tampa, FL July 31st - Aug 2nd - San Jose, CA Aug 4th - 6th - New Brunswick, NJ Aug 9th - Halifax, CA Aug 23rd - Tempe, AZ Aug 29th - Vancouver, BC Sep 12th - Mississauga, ON Sep 18th - Honolulu, HI Dr. Phil Live! June 20th - Brisbane, QLD June 21st - Melbourne, VIC This Episode's Sponsor HomeChef! 50% off and free shipping for your first box PLUS free dessert for life! Go to Homechef.com/ALN Must be an active subscriber to receive free dessert. Learn more about your ad choices. Visit megaphone.fm/adchoices
There is a murderous crime spree happening right under—and perhaps inside—our noses. Killer microbes armed with weapons are eviscerating, assassinating, and detonating their fellow microbes. And the newest culprit? A protist that morphs into a cannibilastic supergiant when times get tough. Host Flora Lichtman talks with Glen D'Souza and Ben Larson, two detectives who study these micro-murders. They chat about why microbes kill, how they choose their victims, and whether we can harness those weapons for good. Guests: Dr. Glen D'Souza is a microbiologist and assistant professor at Arizona State University in Tempe. Dr. Ben Larson is an assistant professor and cell biologist at Rensselaer Polytechnic Institute in New York. Transcripts for each episode are available within 1-3 days at sciencefriday.com. Subscribe to this podcast. Follow our show on Instagram, TikTok, Facebook, and Bluesky @scifri and sign up for our newsletters. Got a science question that's keeping you up at night? Call us: 877-472-4374 Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
Welcome to the Podcast of Southwest Bible Fellowship in Tempe, Arizona. WHO ARE WE? • We are a group of people who are committed to living the grace life as set forth by the apostle of the Gentiles, the Apostle Paul. • We come together to study our Bibles, and yes, we believe we have God's perfect Word in the King James Bible. It and it alone is our final authority in all matters of faith and practice! • We do not come together and study our Bibles for the intent of being smarter than others. We understand that knowledge for the sake of knowledge is purely vain and serves no Godly purpose. • We do come together and study our Bibles for the intent of knowing our Lord Jesus Christ and the power of His resurrection. (Philippians 3:10) • We do come together and study our Bibles to understand that we have been crucified with Christ; nevertheless we live; yet not us, but Christ liveth in us: and the life which we now live in the flesh, we live by the faith of the Son of God, who loved us and gave himself for us. (Galatians 2:20) • We do come together and study our Bibles to understand that because Jesus Christ shed His blood for us and we should not live for ourselves but for Him, who died for us and rose again. (2 Cor. 5:15) • We do not claim to have attained to these lofty goals, but we press toward the mark of the prize of the high calling of God in Christ Jesus. (Philippians 3:14) You can donate to this ministry through www.butnow.org and the PayPal button on the homepage.
THE AFTER PARTY IS BACK. And on this one we feature the new girls of Cincy Street. They tell about their bartending journey to Cincy Street, give us their latest relationship tea and our boy Gee asks them some crazy questions! Follow us on social media @AaronScenesAfterParty
Can artificial intelligence completely replace a manufacturing workforce, and how are massive manufacturing plants adapting to the modern skill gap? In this episode of Manufacturing Talk Radio, host Lewis Weiss sits down with Tanushree Ghosh, the Senior Director leading site operations at Medtronic's Tempe complex. Managing a population of nearly 800 people across a nine-building facility, Tanushree oversees the production of critical cardiovascular, neurovascular, and pelvic health medical devices. Drawing from her PhD background in science and material chemistry—alongside a 17-year career at Intel—she delivers an authentic look into running a complex manufacturing ecosystem. Tune in as Lewis and Tanushree break down the actual reality of AI proliferation on the factory floor, separating the media hype from cost-effective operational constraints. Tanushree shares how large companies effectively manage long-term internship and workforce models to upskill the next generation. Finally, explore her parallel career as an author and the founder of the non-profit Her Rights, where she targets gender parity, workforce diversity, and social activism. Timestamps to Watch: 00:00 – Meet Guest Tanushree Ghosh: Senior Director at Medtronic 02:15 – Inside the Tempe Complex: Medical Device Manufacturing at Scale 03:41 – Addressing the Skill Gap, Obsolete Equipment, and Workforce Realities 05:06 – Developing Long-Term Interships & Mentorship Programs 08:47 – The Real Impact of AI vs. AI Hype in 2026 Manufacturing 13:17 – Capital Equipment Depreciation and the Mathematics of Automation 16:14 – Leveraging AI and Startups for Small to Medium-Sized Companies 19:59 – Social Activism: Founding "Her Rights" and Fostering Gender Equality 21:35 – Authorship & Literature: Navigating Fiction, Non-Fiction, and Social Change 24:54 – Ruthless Efficiency: Work-Life Balance and Finding Personal Success 29:05 – The Struggle of the "Stanford Duck": Being Vulnerable About Mental Health Continued Reading + Resources Queer Chronicles Book: https://mybook.to/queerchronicles Beyond #MeToo Book: https://www.amazon.com/Beyond-MeToo-Ushering-Womens-Noise-ebook/dp/B0CN4GJVFN Her Rights Advocacy: https://www.herrights.org/ Thoughts & Rights Platform: https://www.thoughtsandrights.com/ Connect with our Guest Instagram: @thoughtsrightsnimages X: @thoughtsnrights Learn more about your ad choices. Visit megaphone.fm/adchoices
This week, Pastor John Crawford teaches out of 1 Corinthians 10:1-13WEBSITETo learn more about Redemption Tempe, find ways to get involved, or opportunities to serve, visit our website: https://tempe.redemptionaz.com.OUR APPDownload our app redtem.in/tempeappSTAY CONNECTEDFacebook: facebook.com/redemptiontempeInstagram: instagram.com/redemptiontempeYoutube: youtube.com/redemptionchurchtempe GIVINGEverything we have is a gift from the Lord because He owns it all. Therefore giving should be a priority for us who have received all we have. Giving cheerfully, sacrificially, and consistently is a part of our worship.Give Online: https://pushpay.com/g/redemptiontempe
Welcome to the Podcast of Southwest Bible Fellowship in Tempe, Arizona. WHO ARE WE? • We are a group of people who are committed to living the grace life as set forth by the apostle of the Gentiles, the Apostle Paul. • We come together to study our Bibles, and yes, we believe we have God's perfect Word in the King James Bible. It and it alone is our final authority in all matters of faith and practice! • We do not come together and study our Bibles for the intent of being smarter than others. We understand that knowledge for the sake of knowledge is purely vain and serves no Godly purpose. • We do come together and study our Bibles for the intent of knowing our Lord Jesus Christ and the power of His resurrection. (Philippians 3:10) • We do come together and study our Bibles to understand that we have been crucified with Christ; nevertheless we live; yet not us, but Christ liveth in us: and the life which we now live in the flesh, we live by the faith of the Son of God, who loved us and gave himself for us. (Galatians 2:20) • We do come together and study our Bibles to understand that because Jesus Christ shed His blood for us and we should not live for ourselves but for Him, who died for us and rose again. (2 Cor. 5:15) • We do not claim to have attained to these lofty goals, but we press toward the mark of the prize of the high calling of God in Christ Jesus. (Philippians 3:14) You can donate to this ministry through www.butnow.org and the PayPal button on the homepage.
Welcome to the Podcast of Southwest Bible Fellowship in Tempe, Arizona. WHO ARE WE? • We are a group of people who are committed to living the grace life as set forth by the apostle of the Gentiles, the Apostle Paul. • We come together to study our Bibles, and yes, we believe we have God's perfect Word in the King James Bible. It and it alone is our final authority in all matters of faith and practice! • We do not come together and study our Bibles for the intent of being smarter than others. We understand that knowledge for the sake of knowledge is purely vain and serves no Godly purpose. • We do come together and study our Bibles for the intent of knowing our Lord Jesus Christ and the power of His resurrection. (Philippians 3:10) • We do come together and study our Bibles to understand that we have been crucified with Christ; nevertheless we live; yet not us, but Christ liveth in us: and the life which we now live in the flesh, we live by the faith of the Son of God, who loved us and gave himself for us. (Galatians 2:20) • We do come together and study our Bibles to understand that because Jesus Christ shed His blood for us and we should not live for ourselves but for Him, who died for us and rose again. (2 Cor. 5:15) • We do not claim to have attained to these lofty goals, but we press toward the mark of the prize of the high calling of God in Christ Jesus. (Philippians 3:14) You can donate to this ministry through www.butnow.org and the PayPal button on the homepage.
It's here! The Randolph Davies and the Kickass official concert is finally available. From the outrageous life of Randolph Davies comes songs about TikTok addiction, wives and lovers, Michael Jackson "did it", Dancing boat captains, a guy that can't remember his kids' names, and so much more. Randolph takes over the stage at Austin's legendary Comedy Mothership for a night of pure chaos. 01:11 "Done Some Shit" 05:18 "Dana" 18:06 "TikTok" 23:28 "Little Bit" 30:00 "Secret Surprise" 40:47 "Asian Baby" 58:10 "Anal Is A Gateway" 01:00:16 "Porn" Featuring the incredible KB Band, crowd participation, "sponsors," confessions, and enough off-the-rails moments to make HR departments nationwide nervous. This is Randolph Davies live. No plan. No filter. No survivors. Tickets for the "Who Is Me" tour and merch available at https://www.adamraycomedy.com Tour dates! June 15th & 16th - Brisbane City, AU June 17th - Sydney, NSW June 23rd & 24th - Melbourne, VIC June 24th - Melbourne, VIC June 26th - Auckland, NZ July 18th - Edmonton, AB July 19th - Winnipeg, CAN July 24th - Orlando, FL July 25th - Fort Lauderdale, FL July 26th - Tampa, FL July 31st - Aug 2nd - San Jose, CA Aug 4th - 6th - New Brunswick, NJ Aug. 9th - Halifax, CA Aug 23rd - Tempe, AZ Dr. Phil Live! June 18th - Sydney, NSW June 20th - Brisbane, QLD June 21st - Melbourne, VIC This Episode's Sponsor HomeChef! 50% off and free shipping for your first box PLUS free dessert for life! Go to Homechef.com/ALN Must be an active subscriber to receive free dessert. Learn more about your ad choices. Visit megaphone.fm/adchoices
Part two of Kiera's conversation with Howard Farran on the Dentaltown podcast. As a business owner, the greatest gift you can give yourself is to get systems in place so you are not dependent on core people. This second part of Kiera's conversation with Howard is about determining your weaknesses as a practice, building systems to fix those weaknesses, and letting your practice hum regardless of who's sitting in the seats. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a review Transcript: The Dental A Team (00:02) Hello, Dental A Team listeners. This is Kiera and quick heads up, today's episode is a special repost from a podcast I joined as a guest. It is a great conversation for practice owners who want to progress without carrying everything. I cannot wait for you to hear it. Let's dive right in. speaker-0 (00:16) And you know, I was doing a million dollars in the eighties, a million dollar practice, and I went to two and and I I thought I actually think I had a higher treatment plan acceptance rate than my buddies on just measuring the same day. My clothes is always like, you don't want to come back. I mean, we could you know, I'm when I'm doing the hygiene check, I'm gonna say, I'm gonna leave. The hygienist gonna Denise Missy, they'll numb me up. speaker-1 (00:21) They're like eight million now there, Howard. speaker-0 (00:44) And and then and then move her to room eight and we'll we'll we'll knock this out in 30 minutes because you don't want to drive all way from work and then kid and school. You just pulled your kid out of school, now you want to do it twice. It I just always s insisted on just the same day because if we do this because from my perspective, if we do this filling a day, it's two fifty. If you walk out that door, half of you never come back until it hurts, and then it's a twenty five hundred dollar root connected crown. speaker-1 (00:50) Amen. speaker-0 (01:12) It's only one tenth the price to do the filling. I got a room. The hygienist can numb you up. And then I always hit the hygienist on the show and said, You should have numbed her up before I got here and I could be doing it right now. And she laughed and she said, but that's illegal. I said, I'm not a lawyer. I'm a dentist. Let's get this done. But just by really leaning on same day. And I really think that was a huge part of our success. speaker-1 (01:37) Well, and Howard, I think what you said is like going back to the COVID crank, I think so many business businesses right now have lost that like customer service and let's make it easy. Like, as you said, one of our core values in Dental A Team is ease. And I'm always like, How can you make it easy for everybody? Because that's what people want. Like you said, like no one wants to take time off for the dentist. I'm switching dentists right now and they're like, So you're gonna come in for a hour appointment and then we'll bring you back in like three months for your hygienist. And I told my assistant, I was like, just call them back. I was like, tell them no, no, no, like Make it easy. I don't want to come back. And so I think when offices take on the mentality, I have grown practices 10, 20, $30,000 a month just by same day treatment. Like just get it done. Let's train our team. Like, let's be quick. Let's have that quick turnaround time. Now, of course, doctors, you've got to be like Howard can get that done and he can rock it out and he's great. If you're a dentist that is not quite that quick, like we do not want to scale back all your patients. So maybe you do like add, add on an extra filling that's already in the quad that you're getting numb. Like, where can we do it? Can we add that fluoride in today? Can we add in this thing? Can we take the scan today? Because you're right, no patient wants to take time off of work to come to the dentist. So like let's just rock it out, make them a raving fan because we went above and beyond to make them happy. speaker-0 (02:49) And and and it also is a good variance counterbalance to no shows and cancellations. You know, she said yes, and then your next patient didn't show up as opposed to reschedule this one a week from now and then then this doesn't show up. But hey, I want to ask you, I'm gonna hold your feet to the fire on this. True. Would you rather build a dental office on rock star employees or rock star systems? speaker-1 (03:16) ⁓ this one is I think the this it's ⁓ it's interesting because I think that there's space for both. However, Rockstar employees can walk out that door and then you are left. And I say that this to me is where as a business owner, you're shackled and you're always going to feel scared. You're gonna feel scared to hold accountability, you're gonna feel scared to ask people to do their job because you're so afraid of them leaving. Whereas if you have systems, I'm not here to say be a jerk, like that's not what we're here for, but it becomes so much easier to just plug and play. And then also for team members, they tend to stay longer because they understand they've got clear systems. And people get really weird on systems, Howard. And I think they feel like systems are so hard. And it's like, I'd rather just bring someone in who knows what they're doing. And I'm like, but make that repeatable. So if they're out and I make my rock stars go on vacation for a week. I'm like, absolutely. And people are like, no, no, no. I don't want them to leave. And I'm like, you need them to leave because you need to see where it breaks down and you need to build systems. But I will say as a business owner, the greatest gift you can give yourself is to get systems in place where you are not dependent on those core people. Like I want great team members that love my patience and do what they have, but I want it to be a repeatable process that every time, no matter if I've got Susie, Sarah, Jenny, Mike, John, anybody, we're giving the exact same experience. Like I look at Chick-fil-A and it's the same amazing experience. Every time I walk in there, they say the same thing and none of us are annoyed by that. And teams are super happy and thriving. I interviewed a guy who's a big wig in Chick-fil-A and I was Fascinated by the culture. I was like, tell me more about this. And he's like, we have systems. We have buddy systems. We have it built on systems. That is the core to great success. And it's the core to like less stress in your business. Like obsessively, I am so obsessed about simple systems. I've been called the Dr. Seuss of systems. Make it so simple that anyone can do it. And then hire amazing talent that treats your patients with the great culture that you want. speaker-0 (05:08) Yeah, and if the systems are so good, they don't even have to have dental experience. I mean, I the best receptionist I had was the the teller at Chase Bank next to me and I absolutely said her, I said, You are so dang good. You're always happy, always you remember my name. I said, What do I have to do to get you to work for me? And she she told me and she's been here for you know, over a decade. just the same things. speaker-1 (05:36) Howard, I want to highlight, I hope dentists listen to you. ⁓ there are not a lot of dentists that are scrap like you. And that's something I love about you. And this is just like a little, it's not intentional, like boost your ego, but like please take it. Like it's a good boost. You are so scrap, right? It's like, let's just get that done. Like again, like let's do same-day treatment. My best employee in the company was my next door neighbor. I knocked on her door. She like took care of my plants when I traveled. She's like, those things are gonna die. I was like, the fact that someone as a neighbor just watered my plants to be nice to me. She's been amazing. She's been with me five years, best incredible EA I've ever had. You ask the bank teller. We look for great talent. You build on systems. And I just hope the dentists realize like, just saying yes and GSDing, like, let's just get it done. That is something that I think so many people have like lost that art. And truly, that's what impresses me with your podcast, with who you are. And I just hope that people here, you don't have to go for perfect. You don't have to find this perfect person. You just gotta be scrappy and gritty. And your practice will grow and you'll have great team members with you. Like it's not actually hard. And I think we make it hard, but just hearing your examples, I hope people listen as a dentist, this is what makes successful dentists in dental offices and great team culture as well. That is the core vote values that he's got. And it is why he's so successful. And I hope dentists can learn from that. speaker-0 (06:53) Well, thank you. And I got did I ever tell you a story about the third hygienist they hired? I I already had my two full time hygienists, everything was great. And ⁓ this ⁓ young girl walked in, just graduated straight out of hygiene school, and I could hear someone giggling up front and they said I was busy, you know, she wanted to talk to me and then she just took it upon herself just to just to walk through the office and I I er and anyway, long story short, I finally got done. I broke, I met her. speaker-1 (06:57) Tell me, I'm ready. speaker-0 (07:20) And had no opening for hygiene, and she was so into the office, and she's asking all the right. I can just feel her energy, she's like sucking out my soul. And I and the first thought I said is she's from Alwatukee, she lives in Alwatuki. Do you want to compete against this girl for the next 40 years? Or you know you want her on your team, you don't have room for her on their team, but she ain't gonna end up across the street. I hired her and told everybody we'll just have to figure it out because this is a rock star personality. I mean, you know, she just walking through like she owned the place and probably probably one of the top two or three, her and Jan, probably the best employees I ever had. I mean, unbelievable. ⁓ how do you get the dentist to stop being the limit to his own growth? I mean, it's it seems like I don't know about dental school curriculums, and it seems like shooting yourself in the foot has got to be the first and the last course they teach you there. How do you get the dentist to quit being the ceiling to their own practice? speaker-1 (08:21) Think it's a I actually want to just like shout out a lot of the dentists. I feel that the new generation of dentists coming through actually are very prone and open to understanding business and recognizing there's so many books out there that talk about like CEOs and owners of businesses are the bottleneck to their success. And so I just want to say, like, I think a lot are starting to recognize that, but I think that there's still a lot that don't. And I I usually help people say, like, When the pain is bad enough is usually when people change. Or you can recognize that you need to get yourself out of the weeds. You need to become the CEO of your business. You need to be working at the highest level of your ⁓ license. And everybody in your practice needs to be doing the same. And if you're not, like I do a delegation exercise. I just did it with our doctors on Tuesday. I was like, write down everything that you're working on right now, everything on your to-do list, everything there. And then I want you to go back through it and I want you to literally look at that and like only things that you can do. And like, please don't like Boost your ego, but what are the things that only you could do? And I had a group of 50 doctors the other night and they were like, really, it's like vision, culture, and profitability. Like everything else can be someone else can do. And so when doctors recognize like that is your sweet spot and no one else is doing that, you need to have other people in there. Like you're welcome to hold it all yourself. But there's also another path where you can elevate people around you. You do great dentistry and you own the visionary and the CEO seat. Be obsessive in there. But I think so many of them want to just do everything. I'm like, that's great, but you're gonna run right into burnout really quickly. So it's a helping them realize, go look at your to-do list. Honestly, of that, who can you delegate this to? Who can do it better than you? And who's gonna be somebody that's gonna light up and be excited about it and get yourself continually moving towards that CEO seat? I think so many dentists don't realize that they are a CEO of a multi-million dollar business. And I think, like, look at Jeff Bezos, look at some of these really prominent people. That are great CEOs. What are they doing all day long? They are not answering emails. They're not responding to these things. Like they're not doing any of that. They've got teams around them that are incredible at that. How can you get yourself closer to that? Because that is where the practice flourishes. But if you're sitting there doing every single thing, you're stopping it constantly. It's truly a bottleneck. ⁓ and I think that's when people are ready for it, when people actually recognize that, there's there's two types of dentists. There's the one who calls when they're absolutely burnout, exhausted, and they can't see like past like one foot in front of them. There's the other dentist that realizes I don't want to be that. I've seen too many dentists like that. And I want you to coach me into how to become like not there. And I say, like, life's so much easier. I have a dentist hired us two months before he started his practice. As a brand new practice owner, this year he should be clearing 2.5 million. And I'm like, why? Because he recognized, get out of the way, have these other people do it, train my team. I'm going to bottleneck this. I don't want to be burnt out. I want to be present for my kids. Teach me how to be the CEO of my practice and empower my team. And so I'm like, again, it's choose your hard. Which path do you want to live? It's all in Wonderland. There's both, there's paths. It's just what path do you want to go on? And also what mentors and what people be the CEO of your practice. Do not be the operator that's doing it all. speaker-0 (11:35) You know, I always call a great idea is I always call them a giraffe. I'll never forget when I took my kids ⁓ to a ⁓ Serengeti and the guide was so funny, he would he would all of a sudden he'd stop. Well he stopped for a reason. He's giving us a guide and and it was one of these long tour to trucks where you'd stand up in the middle and you look out, and after about five minutes, we just said, What? What? And he's like, It's right in front of you and we're just like, Well, we're looking all around, my boy, everybody's gonna find it. And he says, Are you kidding me? Look at that tree. Look at to the left of that tree. And it was a giraffe standing right next to the tree. Totally camouflage. And that that's what I mean when I say, you know, they can't see the giraffe. And here's a missing giraffe for 40 years. Remember the great Jennifer D. St. George? She's still out there. I love her to death. And she had this lecture on schedule. It's called Rocks, Sand and Water. She goes, You gotta schedule your rocks first. Do all your rocks. And then she'd fill up a glass with rocks. And then she say, Then you can do your sand. And she'd pour like a half glass of sand on top of the rocks and you still didn't have a full. And then she'd say, and then the water, then she'd take like a full bottle water and pour it in the sand and and it was still full. And I already know when you talked about block scheduling, I already know that at least fifty to a hundred and fifty percent of the dentists said, ⁓ I don't care if I do a root canal in the morning or night. I they they don't understand block scheduling. They don't understand rock, standing water. They haven't for 40 years. Jennifer lectured for 40 years and and I still don't think anybody saw the giraffe. Can you just slow down and talk about you just made the example about how all you did was change the scheduling and you got the it up. So show that giraffe. What what does that giraffe look like? speaker-1 (13:23) Well, thank you, Howard, because I do love giraffes. I do have freckles and have I've definitely been like and have a very long neck and I'm very tall. So I do love giraffes in and of itself. So thank you. Like let's just talk about it. ⁓ but I I agree. It's so I don't know. I think as a team member, you just get obsessed with making puzzles. And like for me, I'm like, how can I maximize and squeeze more juice out of your lemon tree? Like, let's just do it. It's gonna be a great time. ⁓ and so what I love to do is. Like, let's just go through and build you a perfect day. And I love to build my rocks. And I used to do like high production. And then I learned it was even more fun if I put a dollar amount on those high production blocks. Because as a team member, like, hi, Kiera, I'm Kiera. I sit up front. I am now looking for puzzle pieces that are coming through my puzzle. And instead of just filling your day with a bunch of water, aka no production, I'm actually able to like fill you full. Make sure I've got you up to production and then I move on to my next day. And then as I have my little water that comes through, I just fill in the gaps. And you, doctor, are so happy. And I did this with an office and the doctor was like used to making five, seven thousand dollars a day max. We got him to a twelve thousand dollar day and he walked out the door at four o'clock. And normally he was there till 536. And he's like, Here, how'd you do it? And I was like, Because we actually put in blocks, we actually scheduled it of what's the most efficient way to use your time. And it's playing seduco in a schedule is how you really do it. It's like perfect. Where is the doctor? And then where does doctor need to be for hygiene exams? What does my hygienist need to be producing? How much period do I have? How many new patients do I have? Let's block those so I can get those people in on our schedule. Make sure my hygienists are up to goal every single day. So, like, what are they supposed to be producing? Usually three times their pay is typical. And then on the doctor side, doctors, what do we want to be producing for the year? What do we need to be producing per day? Let's build in those dollar amounts. That is going to make you feel so easy to get through to get to exams where you're not running behind. And now let's figure this out. And when we go through, and I look to see how much procedures cost, how much like on average, how many new patients we need, how many SRPs we need, how many perio maintenance we need. And then you take those pieces, those are your rocks, and I'm gonna go build a schedule to where it actually flows really, really well. And then from there, I'm gonna duplicate that over every single week. And what's crazy about it is when you do this, people realize they're gonna be walking out with $10 to $12,000 days, getting out on time. We're doing the easy stuff in the afternoon, the harder stuff in the morning or whatever you like to work. I don't care. And when people see how much they can produce with minimal effort, no extra patience and no extra time, like usually that's how it builds. You're able to, like you said, see the draft, but it's crazy because you're a happier dentist, you're not running behind all day long, and you're actually profitable. We hold those blocks, I usually say for 24 hours as team members. And me as a treatment coordinator, I am scanning my canvas, I'm scanning my own scheduled treatment to find something of that dollar amount or that rock to fill in my blocks. And I'm not gonna put multiples in there. We're gonna make sure if you only have one root canal system, we're not putting two next to each other. If you have one implant system, I'm not doing two back to back. Like you just have it to where the day flows and 85% of your days will be great. And the other like, you know, 15% are like, shoot, we couldn't get anybody in it. We just fill it with whatever we can, get you up to that, put emergencies in there. But that's how you do it. And it's so, it's so satisfying. I've got an office that they lost two doctors. So I've only got two doctors. We are producing as much as they were on four doctors with better blocks, better scheduling. And it's just incredible to see how much more efficient you can be with your time without more patience, more effort. And it's very, very fun and fulfilling. And when people follow it, they're shocked at how much their practice grows without any, like hardly any extra effort. speaker-0 (17:07) Tell me, tell me this. Why do my DSO buddies, who have hundreds of office locations, tell me that that when someone calls their office, they can convert 70 to 80% of the people on the phone to getting their butt physically measured in the chair? And that in private practice, it routinely shows up at about 42%. How can Heartland close seventy to eighty percent of the callers as measured by you called on the phone and now your butt is sitting in a chair in private practice forty two percent. What do you think explains that the most? speaker-1 (17:44) I think Howard, it's they're obsessive about numbers. I have an office that works for Aspen and I've just watched like they are obsessive about KPIs and tracking and measuring. And I feel like in private practice, we don't track and measure nearly as much as they do. Like they've got metrics, they've got numbers, they're looking at it. And so what they do in Heartland and corporate, they're smart businesses. They look to see where is our leaky hole and how are we going to fix it. So I know what they're doing is they're watching their call conversions. They're talking to their offices and they're setting this of like your goal is 75%. And this is the training and the verbiage. And we're going to track this and we're going to measure it because what we track and measure improves. And I like tell me a private practice out there that's like, we know our call percentage rate. None of them could probably tell us, but you ask a DSO and you better believe they're going to know all their metrics. And that's where I love like so many offices are obsessed about systems and what system do I put into place and how do I grow my practice? And I'm like, Number one, let's figure out where you want to go and what's your vision. I call that why. And then E is earnings and profitability. Like based on those two things, based on where you want to go and what the profitability and our our numbers are, then you determine the systems. And then we look at those metrics of the profitability and our KPIs and the metrics, and you put systems into place for that. So these DSOs are so good at tracking and measuring. And like I've got a practice doing 29 million. And what we do is we have a scorecard. They know. We just hit the most important things that are going to drive the needle forward and we watch those numbers like a hawk and that's all we coach and focus on. You coach and focus on those items, your practice will grow. But I promise you it's because they're tracking, measuring, and training to that and having metrics of what they need to hit. They're not better than us. They're just better at measuring and then improving those numbers. speaker-0 (19:24) Well, they they say that just by weighing yourself at the same time every day will start bringing your weight down just because you're focusing on it. Totally. And things like that. ⁓ I want you to do the same thing to treatment plan. Why do you think most patients are saying no? And what's the draft that one of my homies could listen to right now that could help him increase his treatment plan acceptance rate? speaker-1 (19:46) I think the no is just surface level. And what you gotta hear is what they're not saying. And I also would say a lot of people, they're like, it's about money. And I'm like, again, you're looking for reasons and you're gonna continue to find that. So for me, my mantra, and this is a great thing for the homies out there, my mantra is everybody says yes to me and everybody loves me. Like, no joke, I say that every time I'm going into a treatment plan. Why am I sitting here thinking about my gosh, they can't afford it or they can't do this? You're creating more of that. Rather than going in with a confidence, they're buying your confidence. Like hands down, I can I can close a fifty thousand dollar case same day. Let's swipe a credit card, like let's buy a boat. But it's confidence. And I'm walking in there of like, we're doing this, we're doing it now. My job is just to figure out how you're paying for it. And so when we look at that case acceptance, I've coached an office and we've added, I've got five locations. All I do is train their treatment coordinators. I just rep them. We are constantly going through reps. We add One to two million annually amongst those five offices just by focusing on it. And I'm like, it's 80% psychology. What are you thinking about? You walk in there, everybody loves me, everybody says yes to me, and let's make this happen. And I do it in a way where I love them. I give them like a warm virtual hug, like I'm not actually hugging. I want them to feel so comfortable, so confident. But then I also say, like, watch out. How are you using words? Words are free, Howard. Like, I'm not going to lead with, do you want to get this done? No, I'm going to assume they want to get this done. Hey Howard, let's get that treatment done. So I'm gonna schedule you. Doctor is really busy. So I'm gonna do Monday or Wednesday, which works best for you. ⁓ Kiera, I want to talk about fees. Howard, absolutely, I'm gonna talk about fees. Let's just make sure we get this time locked in. I've got Monday or Wednesday, which do you prefer? We schedule you on Wednesday. You're already halfway there for me. I've got you scheduled. Perfect. So treatment's gonna be this amount. This is what the total will be. This is what our insurance estimates are, this is what our total will be when I see you on Wednesday. What questions do you have for me? Howard then asked me. I'm not gonna say I'm like, so do you want to talk about money? Do you want to get scheduled? Like, why? Why am I bringing this up? Like, let them come up with it. Give them the time. Have the things. Don't bombard them, but be so confident. If I've got a great dentist that I know has great dentistry, they diagnose my job is to close and let's have that type of attitude. Walk in their doctors, don't be like, I don't know if they want to do this. Like, what if they can't afford? No, be the freaking clinician that's like amazing and like they all love you. They say yes to you. Diagnose them. Stop scrimping on them. Like morally, that is your job is to tell me what's going on. Your job is to diagnose for me and then I get to make the decision from there. But truly it's eighty percent psychology. What are you thinking about? What's your mantra? And then twenty percent is skill, but get that confidence because they're buying your confidence, they're not buying dentistry. speaker-0 (22:18) Then I want you to pontificate on ⁓ this. ⁓ I watch this in my own eyes. ⁓ every American I know that's as old as me, ⁓ or by the time they die, has bought one new car in their lifetime. Am I right? You know any do you know anybody that lived to be 80 that never bought a new car? Yeah, yeah. And right now the average new car is 50,000. speaker-1 (22:41) They all do it. speaker-0 (22:45) And I would say ninety-five percent of all the dentists go to retirement and they never sold one case for the price of a new car, which would be fifty thousand dollars a day. And then I watched Clear Choice, my favorite DSO, because they rolled out a hundred locations, and the only thing they sell is fifty thousand dollar two arcs all on fours, twenty-five thousand dollars an arch. They rolled into Phoenix and all the world surgeons and paradox, like, I don't know, I don't know if I like this. And they start doing all these infomercials. Remember, remember, orthodontists have always been ahead of general dentists in advertising. All the orthodontists were advertising before 10% of the flipping general dentists were. And when the general dentists finally got to like two or three percent, the orthodontists were at five. And now all my two million dollar dental orthodontist offices on up are spending eight percent on marketing. Here's clear choice. You go through the channels, they got all these 30 minute infomercials and and all this stuff like that. No, I never I never had heard of an all on four until I heard it on a clear choice deal. And then all my paces were coming in saying, Do you do all on four? I'm like, what are you even talking about? Then then they tell me, and then because I I would have called it a you know, four implant. You know, I didn't think of four, say whatever. And and then the next thing you knew. Every oral surgeon and peridonist in the valley of Arizona was doing more cases because they were selling it to so many people that our pace that we were benefiting from it. So I just want to hold your feet to fire. How come ClearChoice with a hundred locations? Don't tell me it's demographics. They're in the hundred biggest cities in America. And and in each one of those cities, 95% of the dentists will retire without selling a single $50,000 case. And ClearChoice is doing it in their backyard. Every single day of the week. Explain that to me. speaker-1 (24:42) gosh. I I don't disagree with you. And I think there's I I ⁓ to me it's kind of like the four minute mile, right? Like so many people did not think that they could do it. And then once the four minute mile broke, it was like, my gosh, now all these people can do it. I still cannot run a four minute mile mark. Like I'm still working on that, Howard. So I get it. There's like limitations still. But I think a lot of dentists I watch, a lot of them get weird. Like they get uncomfortable. They feel like, well, do they really need it? Should I really offer this? Like They get into this weird space in their head rather than just like, why don't I just offer it? Like I have a dentist who literally presents $250,000 treatment plans consistently. And they do all like full cosmetic. I have another doctor. It's 75 per arch, 75k per arch, and they're closing them consistently. And I think there's a space of like, why are we not doing this? And like you said, clear choice is doing it in their backyard. I think there's a My background's marriage and family therapy as well. So I studied that when I was in college. And so I love the psychology of it. And I think so many people are truly afraid of rejection. And so they're like, I'm just not going to offer it. And they like justify it in their brain of why, like, I don't need to do that. Like other people can do that. Like, I want to make sure I'm taking care of my patients. And they live in this world that's their own reality. And I think that we all create our own reality. And clear choice is like, no, there are patients out there that do this. My client that does 250,000 consistently. My other client who does 150,000 consistently, that's just their level of comfort, right? And so, how can dentists get to a higher level of comfort? I think one, be confident in your clinical skills. If you know you're the best dentist out there and you can do this, like for me, I feel like that's my moral obligation to make sure that patients are getting the best dentistry because they don't know if Howard or John or Sarah or Tom is a better dentist than you. So if you aren't confident that you are a dang good dentist, Your job is to make sure that those patients know that. The second thing is get more confident presenting larger cases. and I tell all the offices I coach on these large cases, like please drop the mindset of a large case. I think we psych ourselves out by being like, ⁓ it's like a $30,000. Like, no, it's just a case. There's no big, there's no small. It's just a case. And I'm going to present what this patient needs and I'm going to present it to them. And I'm going to believe that they want this and I'm doing the best thing. And then we get to decide from there. And our job is to make this to where it's easy. We follow up. There are so many people that want to do this, but I think people hold themselves back and they live in lies that they choose to tell themselves, but they believe are truth. But they're only the truth to you because there's other people doing it just like the four-minute mile, and you can too. So I think it's a matter of why not? And so when dentists are nervous about this, the way I usually am able to break it is like going from a $5,000 treatment plan to a $50,000 treatment might feel a little scary. And so I'm like, perfect. Let's just diagnose one more thing or let's present one treatment that we normally wouldn't. And let's start to like build that confidence for you. And whether they choose to say yes or no, you just got to work on your presenting, like presenting skills. It's not like they're not saying yes or no to you. It's just how are we presenting it? How are we using the words? Are we assuming the yes? Are we assuming that they want to do it? There's so many ways that you can present treatment better. Like it's an art, it's not a skill. But I think people choose like Howard, they They just want to live in this world and they believe that that's the world. And so I'm like, until you choose to get uncomfortable, it's like we've got a little thermometer in our world and in our world. Like if I say that I am comfortable at 75 degrees, if the temperature goes up to 78, I'm like, this is out of control. Get it back to 75. If it drops down to 70, I'm like, it feels uncomfortable. So how can we take it to where I can get comfortable getting out of my 75 degrees and move me to the next level of whatever that is, to where that becomes my new norm. And then I move myself up to the new norm. There are people doing 35, 75, 150,000. And I don't say that for you to like belittle yourself, but to see that's possible. Other people are doing it. Believe in yourself. If you're the best dentist, be confident in that. And then truly, please, for the love of everything, I am a patient. No hygienist offers me fluoride Howard. No dentist offers me emphasizaline. I would say yes to both of you, but you are selfish. And I'm saying this with like love and respect. You are selfish by not giving me the chance to say yes or no to you. And I would say give more people the opportunity to say yes to you, offer it, get better at it, check to see why they're saying no to you, refine that and keep offering. I love my offices that set it a 35% case acceptance because I know that they're presenting 50, 2000, like they're sending 10,000, 15,000, $50,000 cases consistently because they know that the more things that they say yes to with great dentistry and great confidence, the more people will say yes to them. But like get out of your own way. nudge it up a little bit more, get uncomfortable, but truly do great dentistry, offer to patients and stop like holding back and assuming that they don't want to do it because more patients want to than you believe that they do. speaker-0 (29:37) And you know, a lot of dentists don't like the blood and guts. They don't want to place implants. They don't want to play certain modes. I get it. But you know what? I know a handful of dentists, at ⁓ five at least. I think the sixth one might have retired, but one of the reasons they're probably so big, they didn't they didn't like blood and guts either. But they would always tell ladies, they go, Well, I'll tell you what, before you go back to your twenty fifth wedding ⁓ school high school anniversary or or whatever, I mean tell you what, you always remember For 50 grand, the price of a new car, what we do here is we take everything out, every filling and crown comes out, we put it all back in in the most beautiful portion. You'll leave with a Hollywood movie star smile. I know it's a lot of money, it's 50 grand, but you gotta think about that. And he and they both tell me they say, Well, you know, if you say that 10 times a month, yes, someone always always says it. And they go, Really? I'd have a movie star smile, and I'd say, Absolut flipping Lutley, man. We take all that old crap out and veneers, inlays, onlays. I mean, when you're done, you'll look like a movie star. And and and I got a a a couple that is in not so rich areas of town like Tempe and Chandler Mesa. And they say that they have to say that about 10 times ⁓ to get one or two to do it. And in North Scottsdale Paradise Valley, ⁓ boulder area, ⁓ they they they say it's about a one in three close rate. If they just say it right like, Be because when when someone gets a new car, what do they do? They drive around, they show it to everybody, you know, they just they they just love it. So I we're over an hour and we try to keep it under hour. So I wanna ask you one question. But first you said your background's a marriage advice and I just wanna tell you the best marriage advice you can have. Just like you're saying, it's all in your attitude. You don't you know, you start every day. When you wake up, the first thing you do is you tell your wife, I love you. Not you again. And ⁓ speaker-1 (31:35) I agree. speaker-0 (31:35) If you if if you just drop the U again and it's so last question. What are ⁓ the one or two KPIs that ⁓ you think every dentist should be reviewing every single week? And what should they stop tracking? That's my final question. speaker-1 (31:49) Hmm, this is a great one. ⁓ KPIs for dentists to be tracking specifically. ⁓ I really feel like the things that are gonna move you forward on a weekly basis are we've talked a lot about them. Your case acceptance is gonna drive you fast, like forward the best. Like track that, look at that, review it, get really good with that. And then I also really like to look at my hygiene. How is my hygiene doing? What's my what are they producing? And then if you wanna add a third, like look at your schedule maximization and optimization. Like those are gonna be like really big, like heavy hitters for you constantly. And then I'm gonna throw in one on a monthly basis because I'm really big on I prefer weekly, but I get most aren't obsessive with me. I call it like my mind and my money. So every morning I meditate and I look at my money. So that's like my mantra of how I do it. But if you wanna do it at least monthly, you've gotta be looking at your overhead and your PNL and like what you're producing, what you're collecting, and what you're spending. ⁓ Just if you look at it alone, you're gonna get better. So it's like weighing ourselves. Now things for them to stop tracking. Gosh, there's like to me, I actually feel like really I don't want to say everything, like keep tracking, but I actually think people over track on a lot of things that don't move the needle forward. Like we want to track on, I don't know, I just see people like, well, we're gonna track on this and this and this. And like it's just like it feels like it's such a smorgasborg of items. But I'm like, what really is gonna move your practice forward? Production collections, new patients, case acceptance, our scheduling optimization or overhead. Like those things and like sure you can look at like dollar amount per patient if you want, like so our marketing ROI. But like that's like really the core. And the more you can simplify it down, the easier it is for you. Cause like you can get lost in data, like buried in it, and actually not be able to execute on what really is gonna move you forward. And I'm like, I've got offices and I'm just a broken record. I say profit and production, profit and production, and that ties to collections. If you focus on that, your practice will grow. So those would be the things that I'd end with. speaker-0 (33:42) Garrett, you are a gift to dentistry. Thank you so much for all that you do for dentistry and thank you so much for coming back on the show. You gotta promise you'll come back again before the dirt nap. Gonna come back on again. speaker-1 (33:52) I will. I will. Don't take a dirt nap anytime soon, Howard. The world needs you and I'm grateful to be a part of it. So thank you. speaker-0 (34:00) ⁓ thanks for all you do. It was an honor to podcast you. speaker-1 (34:03) Likewise, thank you so much. The Dental A Team (34:05) And that wraps up today's guest interview. If you liked this style of episode, let us know and we'll be sure to share more of them. For more resources, events, next steps, head on over to TheDentalATeam.com. And as always, thanks for listening. We'll catch you next time on the Dental A Team podcast.
Hugh Hallman, Attorney, Educator, and former Mayor of Tempe, joins Seth in studio for the full hour to talk about the disturbing trend of young adults being encouraged to take the law into their own hands, and in some cases, to celebrate violence and destruction. The importance of teaching critical thinking and the dangers of creating a society where young people are not equipped to navigate complex moral dilemmas. The proliferation of social media and the ease of access to information have created a culture of instant validation, where young people are more likely to seek out information that confirms their pre-existing biases rather than engaging with opposing viewpoints. This has led to a breakdown in civil discourse and a lack of empathy for those with differing opinions.See omnystudio.com/listener for privacy information.
Featuring Maine candidate for governor Troy Jackson, Wisconsin candidate for governor Francesca Hong, New York State Senate candidate Aber Kawas, and victorious Tempe, Arizona City Council candidate Bobby Nichols. The third episode in a series of short interviews with left-wing and socialist candidates at every level of US politics. Support The Dig at Patreon.com/TheDig Our huge new Thawra study guide and resource website thawraproject.com Dan and Thea's Berlin event: “Trump 2.0 and the Rebirth of the American Left.” June 12, 6pm at Technische Universität Berlin (TU Berlin) in room EB 202 of the Erweiterungsbau (Straße des 17. Juni 145, 10623 Berlin). Part of the Take Back the Future conference hosted by Socialist Democratic Student League, the campus affiliate of Die Linke. Followed by drinks with Dig listeners and friends of the pod. Register for the Socialism Conference by June 19th for the early bird rate! Socialismconference.org Find Unpaid at Versobooks.com The Dig goes deep into politics everywhere, from labor struggles and political economy to imperialism and immigration. Hosted by Daniel Denvir.
Featuring Maine candidate for governor Troy Jackson, Wisconsin candidate for governor Francesca Hong, New York State Senate candidate Aber Kawas, and victorious Tempe, Arizona City Council candidate Bobby Nichols. The third episode in a series of short interviews with left-wing and socialist candidates at every level of US politics. Support The Dig at Patreon.com/TheDig Our huge new Thawra study guide and resource website thawraproject.com Dan and Thea's Berlin event: “Trump 2.0 and the Rebirth of the American Left.” June 12, 6pm at Technische Universität Berlin (TU Berlin) in room EB 202 of the Erweiterungsbau (Straße des 17. Juni 145, 10623 Berlin). Part of the Take Back the Future conference hosted by Socialist Democratic Student League, the campus affiliate of Die Linke. Followed by drinks with Dig listeners and friends of the pod. Register for the Socialism Conference by June 19th for the early bird rate! Socialismconference.org Find Unpaid at Versobooks.com
Get ready for Dr. Phil's unforgettable interviews, commercial breaks, and full makeout sessions. Tickets for the "Who Is Me" tour and merch available at https://www.adamraycomedy.com Tour dates!June 4th-6th - Eugene, OR June 15th & 16th - Brisbane City, AU June 17th - Sydney, NSW June 23rd & 24th - Melbourne, VIC June 24th - Melbourne, VIC June 26th - Auckland, NZ July 18th - Edmonton, AB July 19th - Winnipeg, CAN July 24th - Orlando, FL July 25th - Fort Lauderdale, FL July 26th - Tampa, FL July 31st - Aug 2nd - San Jose, CA Aug 4th - 6th - New Brunswick, NJ Aug. 9th - Halifax, CA Aug 23rd - Tempe, AZ Dr. Phil Live! June 18th - Sydney, NSW June 20th - Brisbane, QLD June 21st - Melbourne, VIC Adam Ray as Dr. Phil Andrew Santino as himself Bobby Lee as himself Jeremiah Watkins as SHANKS Fahim Anwar as Gabe Follow Adam Ray: Official Website: https://adamraycomedy.com/ Facebook: / adamraycomedy TikTok: / adamraycomedy. . Instagram: / adamraycomedy Twitter: / adamraycomedy YouTube: @adamraycomedy Dr. Phil LIVE! with Bobby Lee & Andrew Santino Learn more about your ad choices. Visit megaphone.fm/adchoices
Bruce Robbins is back, and he's opening up, wide open about everything from magic to comedy to the unfortunate fate of his wife 14 years ago. He also sits with notable guests Tony Hinchcliffe, Eric Andre, Jeff the owl, and more! Tickets for the "Who Is Me" tour and merch available at https://www.adamraycomedy.com Tour dates! June 4th-6th - Eugene, OR June 15th & 16th - Brisbane City, AU June 17th - Sydney, NSW June 23rd & 24th - Melbourne, VIC June 24th - Melbourne, VIC June 26th - Auckland, NZ July 18th - Edmonton, AB July 19th - Winnipeg, CAN July 24th - Orlando, FL July 25th - Fort Lauderdale, FL July 26th - Tampa, FL July 31st - Aug 2nd - San Jose, CA Aug 4th - 6th - New Brunswick, NJ Aug. 9th - Halifax, CA Aug 23rd - Tempe, AZ Dr. Phil Live! June 18th - Sydney, NSW June 20th - Brisbane, QLD June 21st - Melbourne, VIC Adam Ray as Bruce Robbins Bruce Gray as Bruce Robbins Jr. Tony Hinchcliffe as himself @KillTony Eric Andre as himself @EricAndreOfficial Jonathan Kite as Jeff the Owl Scott Borden as Hypnotized Man Arijama Ramic as Lindsey Produced by Adam Ray Produced by Norman Parker Executive Producers Jack Fink, Barrett Leigh Hair & Makeup by Jennifer Aspinall Sound Recordist Jon Taylor Post Audio Mix, Thomas Pell Still Photographer, Van Corona Director of Photography, Ross Warr Editor, Jesse Chieffo Camera Operators: C.J. Brion, Corey Parsons, Jack Schaefer, Ross Warr Special Thanks: Amanda Ray Jon Sosis The Comedy Store Learn more about your ad choices. Visit megaphone.fm/adchoices
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