Channel Journeys Podcast

Part 2 of my conversation with John Graham picks up where the chaos left off. After years of chasing danger, John finally has to face the fallout. He's led on a spiritual journey and a moment at sea that forces him to choose what kind of man he is going to be. This episode gets into the turning point: how he confronted his past, how he rebuilt himself, and how he committed to a life of service instead of adrenaline. In This Episode Vietnam, PTSD, and the emotional work he could no longer avoid How encounter groups pushed him to confront himself The unexpected spiritual path that cracked him open The typhoon off Alaska that nearly killed him The decision that changed his direction How the Giraffe Heroes Project gave him a mission and a place to serve If you missed Part 1, go back and listen — it sets the stage for everything John reveals here. Stay Connected If these conversations help you think deeper and live with more clarity, make sure you're plugged in: Subscribe to the Bold Journeys Newsletter for weekly insights and episode updates Subscribe on YouTube for full episodes and clips Follow on Instagram for behind‑the‑scenes content and daily encouragement Your support helps this show reach more people who need these conversations. Chapters 00:00 Part Two Setup 02:34 Vietnam Homecoming PTSD 03:27 Encounter Group Breakthrough 10:34 Out of Body Experiences 15:58 The Sign and Healing 21:43 Cruise Ship Fire 28:41 Panic in the Lifeboat 30:03 Dawn Rescue Attempts 34:04 A Choice with God 36:32 Founding Giraffe Heroes 41:35 Badass Granddad Goes Viral 47:14 Finding Meaning and Grace

In Part 1 of my conversation with adventurer John Graham, we dig into his early years where adrenaline drove his decisions and danger became his drug of choice. John's early life was shaped by a need to prove himself. That led him to mountain climbing, revolutions, and war zones. The more extreme the situation, the more alive he felt—and the further his moral compass drifted. This episode sets the stage for Part 2, where we get into the moments that forced him to confront who he'd become and the amazing story of how he finally found purpose. In This Episode How a summer job at 17 blew up the "safe path" he was expected to follow The early experiences that fueled his need to prove his toughness Why dangerous situations became an addictive escape The point where adrenaline started steering his life The point he know he lost his moral compass Listen to Part 2 coming next Part 2 dives into John's career in the State Department, the moral reckoning, and his shift toward purpose. Stay Connected If you're enjoying these stories of grit, adventure and faith, be sure to follow along on our other channels: Subscribe to the Bold Journeys Newsletter for weekly insights and episode updates Subscribe on YouTube for full episodes and clips Follow on Instagram for behind‑the‑scenes content and daily encouragement Your support helps this show reach more people who can benefit from these inspirational stories. Chapters 00:00 First Lesson in Manhood 10:13 Catholic Mom's Dilemma 13:00 Hitchhiking into War 15:13 Foreign Legion Lessons 16:38 Denali North Wall Ascent 21:12 Brushes with Death 29:04 Avalanche Aftermath 29:29 Ricochet Wall Legacy 31:28 Adrenaline Addiction 32:48 Hitchhiking Into Wars 34:13 Laos CIA Nightlife 36:59 Love Versus Toughness 42:47 James Bond Diplomacy 51:14 Hue Moral Reckoning

In this episode of Bold Journeys, we dig into one of the most important questions anyone wrestling with faith eventually faces: Is there real historical evidence for the resurrection of Jesus? New Testament scholar and author Dr. Mike Licona shares his personal battle with doubt, the research that reshaped his faith, and the historical case that convinced him the resurrection wasn't just a belief — it was an event grounded in eyewitness testimony and early Christian records. We talk through Paul's transformation, external historical sources, debates with skeptics, and why alternative explanations fall apart when you actually pressure‑test them. This conversation is honest, direct, and built for anyone navigating questions about faith, truth, and the foundation of Christianity. In This Episode Licona's journey through doubt The historical case for the resurrection Paul's testimony and early Christian creeds External sources: Josephus, Tacitus, and more How personal experience and evidence work together Stay Connected If these conversations help you think deeper and live with more clarity, make sure you're plugged in: Subscribe to the Bold Journeys Newsletter for weekly insights and episode updates Subscribe on YouTube for full episodes and clips Follow on Instagram for behind‑the‑scenes content and daily encouragement Your support helps this show reach more people who want more conversations on grit, faith and adventure. Chapters 00:00 Doubting the Resurrection 01:38 Meet Mike Licona 04:35 Campus Questions Today 09:22 Childhood and Conversion 15:38 From Music to Ministry 28:19 Researching the Evidence 35:50 Debate Prep Mindset 36:56 Did Jesus Exist 40:20 Resurrection Case Starts With Paul 47:01 Martyrdom And Eyewitness Claims 51:26 James Skeptic To Believer

In this episode of Bold Journeys, we get real about what it means to push yourself — not for bragging rights, not for a medal, but because sometimes your life depends on it. For some people, a daily workout is enough to stay grounded. For others, like JD Tremblay, the dial has to be turned all the way up. That's how he ended up taking on 10 Ironman triathlons in 10 days — an extreme challenge that matched the intensity of what he was fighting on the inside. This isn't a story about being superhuman. It's a story about finding yourself, learning what kind of challenge wakes you up, pulls you out of the dark, and forces you to rebuild. Physical struggle has a way of stripping everything down and pull you out of the darkness. You don't need to be an Ironman Triathlete to get something out of this episode. What matters is finding the level of challenge that pushes you — the version that makes you sharper, clearer, and more alive. JD's journey proves that when you push your limits, you don't just get stronger, you may just get your life back. Join the Journey If this conversation resonates, subscribe for more stories of grit, adventure, and faith — and share it with someone who needs strength today. YouTube: https://www.youtube.com/@boldjourneysco Instagram: https://www.instagram.com/boldjourneysco/ Through The Fire Newsletter: https://boldjourneys.co/subscribe/ Chapters 00:00 Intro: JD's Calling 00:26 Ironman as Escape 03:06 Roots and Childhood 03:55 Divorce and Enlistment 06:49 Child Star Spotlight 09:23 Military Culture Shock 12:33 Leaving Service for School 15:33 Identity Crisis and Depression 19:45 Untrained Ironman Breakthrough 21:46 Coaching and Ultraman Rise 27:52 Epic Deca Decision 36:28 Epic Deca Lessons and Mission

Do you question your calling in life? What if your calling isn't what you planned? In this episode, I sit down with Norrie Steyn to talk through the twists and turns that have shaped his life. He grew up in a small South African town, moved across the world to play college golf, and eventually stepped away from a stable career path to pursue ministry. We talk about the moments that pushed him out of what was familiar, the tension between financial security and purpose, and the way he's learned to invest in people through steady, relational work. Norrie shares what it's like to carry his faith into the professional golf world where it isn't always welcomed. Here are a few takeaways from our conversation: Stepping out of comfort zones — Growth often begins when we're willing to leave what's familiar. Purpose over security — Choosing calling over comfort leads to a more honest, meaningful life. Relational ministry matters — Real transformation tends to happen through personal connection. Authenticity in skeptical environments — Staying grounded in your mission matters most when it's tested. Meaning beyond material gains — Fulfillment is found in faith, service, and relationships. If you're navigating your own crossroads or trying to make sense of the next step in front of you, Norrie's story offers a steady reminder that courage usually shows up in the small, consistent decisions we make along the way. Join the Journey If this conversation resonates, subscribe for more stories of grit, adventure, and faith — and share it with someone who needs strength today. YouTube: https://www.youtube.com/@boldjourneysco Instagram: https://www.instagram.com/boldjourneysco/ Through The Fire Newsletter: https://boldjourneys.co/subscribe/ Chapters 00:00 CGF Origins and Mission 04:37 Who CGF Serves 05:48 Global Reach Through Golf 06:56 South Africa Roots and Boarding School 13:07 College Golf Path to Ministry 41:07 Ministry Insecurity 43:01 Lonely Calling 43:48 PGA Outreach 46:07 Tours and Bible Studies 49:19 College vs Pros 50:31 Rapid Fire and Wrap

This is Part 2 of my conversation with Christian "Boo" Boucousis. We move beyond his origin story and into the mindset of a fighter pilot. As the CEO of Afterburner, Boo teaches teams how to implement a practical, no nonsense approach to clarity, accountability, and performance — the same principles that kept him alive in the cockpit. This fighter pilot's guide is something we can apply in business and everyday life, including: • Iteration as a daily practice — why quick, honest reflection creates momentum • Clear expectations — how alignment reduces friction in work, relationships, and leadership • Accountability without blame — a simple debrief framework for steady improvement • The D.O.S.E. model — using your brain's chemistry to stay resilient and focused Be sure to watch Part 1 to hear Boo's full journey from his childhood in the Australian outback to the Royal Australian Air Force, his entry to entrepreneurship and his faith transformation. Join the Journey If this conversation resonates, subscribe for more episodes that explore clarity, courage, and the mindsets and faith behind meaningful growth. YouTube: https://www.youtube.com/@boldjourneysco Instagram: https://www.instagram.com/boldjourneysco/ Through The Fire Newsletter: https://boldjourneys.co/subscribe/ Chapters 00:00 Think Like Fighter Pilots 03:03 Afterburner and Mission Focus 04:08 Red Tails Lesson on Mission 05:32 Finding and Buying Afterburner 06:52 Accountability and Skill Benchmarks 09:31 Flight Suit Culture and Identity 12:46 The Cognitive Model of Iteration 15:54 Debriefing vs Blame Reviews 21:44 Applying Iteration at Home 27:06 Biases Beliefs Behaviors Framework 32:20 The Chemistry of Resilience 36:11 Final Questions and Takeaways

In this episode, Host Rob Spee sits down with survivor and holistic healer Deanna Scaldaferri, whose twenty‑year relationship with a narcissist nearly cost her her voice, her safety, and her sense of self. Deanna opens the door on what these relationships really look like — the early love bombing, the charm that fools everyone else, the private chaos, and the slow erosion of identity that keeps victims trapped. She breaks down the patterns that made her vulnerable, the fear and trauma bonding that kept her in place, and the physical toll of living in constant threat. What follows is a conversation about truth, courage, the breaking point and the long road back to the light. Deanna shares the faith that saved her and the tools that rebuilt her life — therapy, meditation, brain rewiring, and return to God after profound trauma. Today she's using her story to help others name what's happening, break the cycle, and reclaim their God‑given light. You can find Deanna at https://www.healinghandsbydeanna.com/ Key Takeaways Name the cycle so you stop doubting yourself. Love bombing, mask‑slipping, gaslighting, inconsistencies, control — once you understand the pattern, your intuition comes back online. People‑pleasing is not peacekeeping. The "keep the peace" reflex is often the doorway to losing your voice. Reclaiming boundaries is the first step toward reclaiming identity. Charm in public doesn't erase abuse in private. Narcissists curate a persona. Survivors need outside support — therapy, trusted friends, and professionals who understand the dynamic. Your body tells the truth before your mind can. Panic attacks, chest tightness, hypervigilance — these aren't overreactions. They're signals that your system is overwhelmed and unsafe. Healing requires all of you — mind, body, and spirit. Faith, breathwork, movement, somatic therapy, massage, reiki, and intentional "rewiring" help break trauma loops and rebuild confidence. Leaning into God is a turning point, not a last resort. Deanna's story shows how faith can anchor you, and even save you, when grief, loss, and trauma collide. You can leave the victim mindset behind. Healing isn't about pretending it didn't happen — it's about choosing who you become next. Join the Journey If this conversation resonates, subscribe for more stories of grit, adventure, and faith — and share it with someone who needs strength today. YouTube: https://www.youtube.com/@boldjourneysco Instagram: https://www.instagram.com/boldjourneysco/ Through The Fire Newsletter: https://boldjourneys.co/subscribe/ Chapters 00:00 Love Bombing Begins 05:01 Deanna Background and Advocacy 06:37 Mask Slips and Confusion 10:29 Charm and Smear Campaign 13:58 Starting a Support Group 17:34 Conscious Control and Gaslighting 28:04 Childhood Roots and Silent Treatment 32:21 Reclaiming Your Light 35:35 Faith Returns to the Forefront 42:24 Choosing Faith Over Anger 46:29 Leaving Victim Mindset Behind 47:31 Reiki and Energy Healing Explained 57:48 Brain Rewiring and Neuroplasticity 01:01:38 Rapid Fire Self Care Habits 01:06:29 Narcissism Red Flags to Watch 01:12:35 Resources and Final Takeaways

Christian "Boo" Boucousis flew nearly 1,600 missions as an Australian fighter pilot before life forced him into a completely different path. He talks about what happens when the mission ends—how operating at the peak of the stress curve, mastering the basics until they're automatic, and building identity through call signs shaped the man he became. He also shares how long‑term visualization and relentless reps helped him push through average grades and undiagnosed ADHD to earn the cockpit. His fighter pilot career ended after a medical discharge from an autoimmune joint disease, and he had to rebuild from the ground up. Boo walks through the transition from the cockpit to entrepreneurial success in Afghanistan. The success came with real cost: PTSD, divorce, and a complete reset of identity. Boo opens up about getting help from an unexpected source, rediscovering a faith centered on joy, purpose, and responsibility. His story shows what it looks like to find purpose again when the mission changes, and how discipline, vision, and service can rebuild a life from the inside out. Key Takeaways Purpose has to outlast the mission. When the cockpit disappeared, Boo had to rebuild who he was without the uniform, the call sign, or the structure that shaped him. Discipline and identity travel with you. The habits, awareness, and standards forged as a fighter pilot became the backbone of how he navigated entrepreneurship, pressure, and uncertainty. Awareness is a survival skill in life, not just in the air. Knowing what you know, what you don't, and what's happening around you guided him through Afghanistan, leadership, and personal upheaval. Rebuilding requires humility, service, and a clear sense of purpose. Boo's path back—through PTSD, loss, and faith—shows that the next mission is often internal, not external. Join the Journey If this conversation resonates, subscribe for more stories of grit, adventure, and faith — and share it with someone who needs strength today. YouTube: https://www.youtube.com/@boldjourneysco Instagram: https://www.instagram.com/boldjourneysco/ Through The Fire Newsletter: https://boldjourneys.co/subscribe/ Chapters 00:00 Peak Stress Curve 01:00 Fighter Pilot Call Sign Origins 06:44 Inside the Cockpit 12:24 Awareness and Senses 14:55 Queensland Roots 17:54 Obsessed With Aviation 26:36 Checklist Mastery Under Pressure 27:57 Programming the Brain Networks 30:36 Afghanistan by Choice 33:36 Fear on the Ground 35:48 PTSD and Life Unraveling 37:55 Discharge and New Direction 40:41 Why Afghanistan Made Sense 45:05 Faith Reframed and Joy

Josette Pelatan's story is a study in grit, faith, and the long road back from trauma. Born into addiction, adopted across an ocean, and later navigating life in the U.S. alone at sixteen, she carried years of anger, complex PTSD, and misdiagnosed illness while pushing herself through school, advanced degrees, and relentless adversity. In this conversation, Josette opens up about surviving a drug‑facilitated rape, years of neurological symptoms dismissed as "mental health," and the eventual diagnosis of relapsing MOGAD that reframed her entire medical history. She also shares the 2022 moment she calls divine intervention—a turning point that sparked her healing, her creative work, and her commitment to rebuilding her life while homeless. We talk about what real support looks like, why resilience is never just willpower, and how purpose‑driven routines—breathwork, meditation, visualization, gratitude—became her daily anchors. Join the Journey If this conversation resonates, subscribe for more stories of grit, adventure, and faith — and share it with someone who needs strength today. YouTube: https://www.youtube.com/@boldjourneysco Instagram: https://www.instagram.com/boldjourneysco/ Through The Fire Newsletter: https://boldjourneys.co/subscribe/ Chapters 00:00 Adoption and Absent Father 03:35 Meeting Josette and Her Duality 07:40 Childhood in France Begins 13:12 Grandfather Anchor and Boarding School 18:34 Texas at 16 Cowgirl Life 22:55 From Jobs to Higher Education 24:43 Assaults and Breaking Point 31:08 Mystery Illness and Diagnosis 35:58 Turning Point – Divine Intervention 39:04 Forgiveness and Daily Practices 44:10 Homelessness and Street Reality 52:36 Omnist Faith And Discernment 59:04 Breathwork And Daily Routines 01:04:18 Producing Films Against Odds 01:06:25 Disability Fight And Purpose 01:16:12 Unconditional Love For Healing

Hit by a COVID‑related brain stroke, the doctors told Professor M.S. Rao he wouldn't survive. Then when he does survive, but is left paralyzed on his right side, doctors told him he would never walk again. He refused to accept that ending. In this episode, Rao shares how disciplined self‑talk, a steady spiritual foundation, and a lifetime of resilience helped him rebuild his body and re‑shape his future—one determined step at a time. An Indian Air Force veteran, author of 55 books, and longtime advocate for mindfulness and mental health, Rao opens up about the forces that shaped him: a difficult childhood, the structure and cultural tolerance forged in the military, and the daily practices that anchor his optimism. He explains how concepts like dharma, karma, and service guide his choices, why he believes "life is an echo," and how gratitude, empathy, and ethical living became non‑negotiables in his recovery. In this episode, we explore: How disciplined inner dialogue helped him survive and recover The mantra he repeated when fear and doubt closed in Why fitness, structure, and service became the backbone of his resilience How karma and dharma shape his approach to leadership and healing The role of gratitude, empathy, and respect in rebuilding a meaningful life Join the Journey If this conversation resonates, subscribe for more stories of grit, adventure, and faith — and share it with someone who needs strength today. YouTube: https://www.youtube.com/@boldjourneysco Instagram: https://www.instagram.com/boldjourneysco/ Through The Fire Newsletter: https://boldjourneys.co/subscribe/ Chapters 00:00 Subconscious Survival 05:50 Dalai Lama Foreword 07:46 Toxic Childhood 13:12 Air Force Lessons 17:00 COVID Stroke Ordeal 21:33 No Doubt Mindset 25:44 Hinduism Dharma Karma 37:29 Writing After Stroke 41:14 Reincarnation and Karma 50:26 Gratitude Daily Ritual 57:08 Final Advice and Wrap Up

In this episode of Bold Journeys, I sit down with Lisa Robinson, Golden Retriever Wrangler, Weightlifting Enthusiast, and Mountain Climber. Lisa opens up about the long road from people‑pleasing and hidden shame to sobriety, adventure, and a faith rooted in love. Lisa's story is a testament to what can happen when you stop hiding, start telling the truth, and let community and challenges reshape you. Her journey reveals that transformation happens one honest step at a time, and it can happen for you too. Core Lessons Lisa Learned Faith grounded in love is stronger than fear — Lisa no longer believes she has to choose between who she is and being loved by God. Sobriety grows through honesty and connection — meetings, therapy, truth‑telling, community, and a very loving sponsor kept her anchored. Community shifts with each season, and each one plays a role in healing and growth. Grit is built step by step, in life and on the mountain, through false summits, setbacks, and staying present in the climb. Saying yes to adventure expands your world — building confidence, belonging, and a deeper sense of self. Join the Journey If this conversation resonates, subscribe for more stories of grit, adventure, and faith — and share it with someone who needs strength today. YouTube: https://www.youtube.com/@boldjourneysco Instagram: https://www.instagram.com/boldjourneysco/ Through The Fire Newsletter: https://boldjourneys.co/subscribe/ Chapters 00:00 Secret Identity Struggle 03:44 Saying Yes to Adventure 07:29 First Trip and Training 17:39 Growing Up in Georgia 21:49 Church and Belonging 24:18 Coming Out and Fallout 27:18 Early Signs and Drinking Spiral 33:07 Faith and Identity Clash 35:42 Relapse and Rock Bottom 36:41 Recovery Program Deep Dive 39:12 Community Beyond Meetings 40:42 Love Over Legalism 43:17 Hiking as Healing 49:39 Rapid Fire Reflections 57:36 Final Advice and Support

Ten episodes in, I'm taking a moment to pause and look at what Bold Journeys has already taught me —about grit, faith, resilience, and the power of simply beginning. Reflecting on the nine conversations with people who've pushed through fear, illness, doubt, and the unknown, I'm humbled and awed by their stories - and their courage to share them. I also want to take this moment to thank you for being part of this bold journey with me. I'd love to hear what you like about the show or what new stories you'd like to hear. Thanks! Rob Join the Journey If this conversation resonates, subscribe for more stories of grit, adventure, and faith — and share it with someone who needs strength today. YouTube: https://www.youtube.com/@boldjourneysco Instagram: https://www.instagram.com/boldjourneysco/ Through The Fire Newsletter: https://boldjourneys.co/subscribe/ Chapters 00:00 - Celebrating 10 Episodes: The Milestone and Reflection 00:31 - The Heart of Bold Journeys: Sharing Stories of Courage, Faith, and Adventure 01:00 - Overcoming Challenges in Podcasting and Personal Growth 01:28 - The Intertwined Threads of Grit, Faith, and Adventure 02:27 - Daily Faith Practice & Its Role in My Journey 03:26 - Exploring Diverse Faiths and Cultural Stories 03:39 - Expanding Into New Adventures: Sailing, Climbing, Cycling & More 04:09 - Announcing Upcoming Live Podcast Studio & Interviews 04:37 - Your Voice Matters: Share Feedback and Stories You Want to Hear 05:21 - How You Can Support: Sharing Is Caring!

What makes one person collapse under adversity while another rises? In this conversation, business leader turned sailor and Sailing Life Warriors founder Dave Mortell opens up about a life shaped by childhood abuse, near‑death medical crises, and the loss of his first boat and two dogs in a fire — and how faith, grit, and a long‑held dream to sail the world carried him forward. Dave's journey from trauma to the South Pacific is raw, honest, and deeply human. If you're navigating your own storms, his story will show you the life that can be carved out of pain through a warrior mindset and faith. What Dave Learned the Hard Way Trauma can bury you or build you. His "warrior" mindset isn't bravado — it's the discipline of getting back up when life hits hard. Healing takes time and truth. He didn't fully face his childhood abuse until maturity and mentors gave him the tools to do it. Faith is a lifeline, not a slogan. Dave learned to talk to Jesus like a friend and trust that God wasn't finished with him — even when cancer and medical crises said otherwise. Marriage requires presence. He regrets not supporting his wife well through miscarriages and learned that faith should never replace empathy. Big dreams demand resilience. Losing a boat and two dogs could have ended the journey. Instead, it clarified what mattered: family, preparation, and a community built on shared values. Join the Journey If this conversation resonates, subscribe for more stories of grit, adventure, and faith — and share it with someone who is searching for more courage and faith. YouTube: https://www.youtube.com/@boldjourneysco Instagram: https://www.instagram.com/boldjourneysco/ Through The Fire Newsletter: https://boldjourneys.co/subscribe/ Chapters 00:00 Two Choices Mindset 02:56 Sea Life Warrior Origin 06:45 Childhood Trauma Story 08:45 Faith After Abuse 10:44 Air Force Turning Point 16:15 Miscarriages and Marriage Strain 23:32 Aneurysm Scare and Recovery 27:15 Stage Four Melanoma Fight 34:29 Sailing Dream Origins 37:48 Quitting Career for Family Time 38:55 Choosing the First Catamaran 40:18 Cardiologist Shock and Stents 43:07 Boat Fire and Losing the Dogs 56:50 Faith and the Adventure Mindset 01:00:40 Rapid Fire Sea Stories 01:05:32 God and a Personal Relationship 01:11:43 Advice for Aspiring Cruisers

Transformational leadership isn't something you inherit. It's built through mindset, resilience, and the willingness to do the inner work. This episode of Bold Journeys goes deep into that process with Raj Gupta, Global Head of Partnerships at TCS — a leader shaped not by titles, but by discipline, humility, and purpose. Raj's story begins in a middle‑class home in India, where he watched his father work without ever checking the clock. A major setback early in life forced him to retake his engineering exams, eventually ranking seventh in his state. That moment became a defining lesson in resilience and honest self‑assessment — a theme that runs through his entire career. Across his journey from electronics to software, from India to the U.S., and from contributor to global leader, Raj shares the mindset shifts that shaped his growth. He talks openly about being passed over for opportunities and the discipline of building for the next role while honoring the current one. We explore the habits that keep a leader adaptable and close with the anchors that keep him grounded: health, family, faith, and the belief that leadership is measured not by the followers you gather, but by the leaders you develop. Key Takeaways Mindset drives growth. Your attitude, work ethic, and willingness to do the inner work shape your trajectory more than any opportunity or title. Setbacks are feedback. Honest self‑assessment, clarity of purpose, and the courage to restart turn failure into fuel. Curiosity is a leadership advantage. In a world shaped by AI and rapid change, adaptability matters more than tenure. Keep unlearning and relearning. Humility sustains leadership. Pause before reacting, admit mistakes, listen deeply, and build leaders — not followers. Join the Journey Stay with us, subscribe, and share this episode with anyone who is looking for more resilience, purpose, and advancement in their career. YouTube: https://www.youtube.com/@boldjourneysco Instagram: https://www.instagram.com/boldjourneysco/ Through The Fire Newsletter: https://boldjourneys.co/subscribe/ Chapters 00:00 Quick Tips from Raj 03:10 Raj's Global Role at TCS 04:33 Growing Up in India 07:54 Early Leadership Instincts 09:20 Moving to the United States 15:20 Purpose Over Money 18:01 Fear of Failure Reframed 22:08 Unlearning Over Experience 23:40 Learning from New Grads 25:56 Curiosity in the AI Era 28:24 Culture And Skip Level Leadership 30:35 Leading Gen Z with Humility 32:12 The Parable of the Dirty Window 36:36 Rapid Fire Leadership Rules 40:58 Health Family Work Balance 43:58 Legacy And Admitting Mistakes

Some people chase adventure. Others build a life around it. Offshore captain Hank Schmitt has done both. In this conversation, Hank traces the long arc of his sailing life, from Long Island summers and high school racing, to oil rig shifts, boat work, deliveries, and eventually founding Offshore Passage Opportunities (OPO). Hank walks through the defining moments that shaped his leadership at sea — dismastings, jury rigged steering, a mid winter rescue, and the quiet discipline required to keep a crew steady when the ocean has other plans. We talk about navigation before GPS, the mindset of a solo Atlantic crossing, and why self‑reliance still matters in a world where Starlink can make the ocean feel smaller than it is. And we explore OPO's decade of work in Dominica — rebuilding after hurricanes, expanding moorings, and strengthening a local sailing community. Hank shares how OPO began in the pre‑internet days, after watching aspiring crew fly to the Canaries to "walk the docks" hoping for a ride. He built a better way to connect captains, delivery skippers, and sailors who want real sea miles — a system that's helped hundreds of sailors gain confidence, competence, and offshore experience. Here are five of my takeaways from Hank's approach to staying calm under pressure and how we can apply them in our lives: 1. Lead without leaking panic At sea, a skipper's energy sets the tone. On land, it's the same. People read your face before they hear your words. When you stay steady, you give others permission to stay steady too. Calm leadership isn't about pretending everything is fine — it's about refusing to amplify fear. 2. Deal with what's in front of you Good seamanship is solving the problem that exists, not the one you're afraid might happen next. Life works the same way. Most situations get worse when we dramatize them. They get better when we take the next clear step, then the next, without spiraling. 3. Slow down before you act On a boat, taking the wrong action can make a small issue a big one. In life, rushing decisions often does the same. The discipline is the pause — taking a breath to choose intention over impulse. 4. Repetition builds self‑reliance Confidence offshore comes from miles, mistakes, calms and storms. Confidence in life comes from the same ingredients. You don't become resilient by reading about resilience. You become resilient by living through things, learning from them, and showing up again. 5. Expect systems to fail — and stay adaptable Boats break. Plans break. Technology fails. People disappoint. Calm comes from expecting that reality and preparing for it, not from hoping everything goes smoothly. When you know your backups — your skills, your values, your ability to improvise — you stop fearing the unknown. Join the Journey If this conversation resonates, follow the show for more real stories of grit, adventure, and faith — and share it with someone who could use a steady voice in their corner. YouTube: https://www.youtube.com/@boldjourneysco Instagram: https://www.instagram.com/boldjourneysco/ Through The Fire Newsletter: https://boldjourneys.co/subscribe/ Chapters 00:00 Staying Calm at Sea: Pressure, Leadership, and Problem-Solving 01:55 Podcast Intro: Meet Hank Schmidt & Offshore Passage Opportunities (OPO) 05:10 300,000 Miles of Experience: Dismastings, Jury Rigs, and Self-Sufficiency 10:40 Where the Calm Comes From: Early Independence and Life Choices 11:37 Building OPO Before the Internet: Boat Shows, Side Hustles, and Survival 14:19 Falling in Love with Sailing: Long Island Childhood to High School Racing 17:12 First Big Passages: Florida Dockwalking to Offshore Oil Rigs 23:59 Solo Crossing on a Shoestring: Minimal Gear, Old-School Navigation 24:52 Speed vs. Soul Offshore: Tech, Starlink, and the Changing Ocean Experience 28:43 OPO's Core Concept: Matching Crew, Building Skills, and Win-Win Deliveries 32:02 Rob's Path Through OPO: From Dominica to the SWAN Program 34:12 Why Dominica Became a Focus & Building a Mooring Field 39:01 Dominica's "Back in Time" Cruising & Why It's So Special 46:48 Modern Forecasting, Weather Windows, and Fast Swan Passages 48:25 Why Offshore Sailing Hits Different: Quiet, Connection, and Community 51:58 Rapid Fire + Real Skills: Gear, Autopilot Myths, and Steering Lessons 58:17 Scariest Moment & Dream Sailor to Meet (America's Cup Story) 01:01:50 Rallies, Self-Reliance, and Getting Younger People into Sailing 01:06:18 Legacy, Scaling Back, and How to Take Your First Step into Sailing  

In this Bold Journeys conversation, host Rob Spee sits down with Carlos Hidalgo for a raw, unfiltered story of infidelity, redemption, and God's relentless grace. Carlos opens up about growing up in church, learning to "perform" Christianity, and living a double life—successful on the outside but driven by anger, selfishness, and the need to control everything around him. He shares how casual pornography use while traveling escalated into a two‑year affair, the moment his wife uncovered the truth in 2015, and the devastation that followed: a broken marriage, fractured trust with his kids, and the collapse of the life he built. Carlos explains how restoration only began when he finally surrendered—letting God dismantle his manipulation, pride, and illusion of control. The grace, forgiveness, and rebuilding of the family prepared them for what came next - a hemorrhagic stroke that hit Carlos suddenly while he was alone in a church weight room. He recounts losing vision, the emergency life flight to Albany Medical, and the sobering risks of brain bleeds. Through it all, he describes a surprising peace, the strength of community, and how suffering reshaped his priorities toward urgency, gratitude, and deeper relationships. Carlos shares the spiritual anchors that carried him—prayer, Job 23:10, and the hymn "And Can It Be" (the hymn you hear in the background of the opening clip) —and offers this hope to anyone walking through darkness: God can redeem what feels impossible, and joy can coexist with hardship. Key Takeaways Rock bottom revealed the real fight: When his affair was exposed, Carlos faced a defining moment—keep fighting for control or finally surrender to God. "Getting life back" wasn't love: A counselor confronted him with the truth: his push to restore life on his terms was manipulation, not transformation. Redemption required surrender: Healing came only when Carlos stopped trying to be sovereign and yielded fully to God's authority. Small compromises lead to collapse: Pornography wasn't harmless—it was the first step in a long chain of choices that eroded his integrity. Suffering reframed everything: After a hemorrhagic stroke, Carlos embraced a "win‑win" outlook—life with family or life with Jesus—and committed to urgency, gratitude, and intentional relationships. Join the Journey Stay with us, subscribe, and share this episode with anyone who seeks the courage to transform pain into redemption. Together, let's foster a world where divine love and faith conquer the toughest trials. YouTube: https://www.youtube.com/@boldjourneysco Instagram: https://www.instagram.com/boldjourneysco/ Through The Fire Newsletter: https://boldjourneys.co/subscribe/ Chapters 00:00 Rock Bottom: 'Are We Still Doing This?' 02:11 Bold Journeys Intro: A Story of Betrayal, Grace & Redemption 04:32 Carlos Returns: From BMC Days to This Conversation 05:02 The Hemorrhagic Stroke: Symptoms, Fear, and the Hospital Dash 08:09 Finding Meaning in Suffering: Valleys, Not Mountaintops 09:36 Growing Up in Church, But Not Knowing God 11:53 Rebellion in Disguise: 'Independent' and a Workplace Chameleon 15:19 The Slow Drift: Porn, Escalation, and the Affair That Blew Up Everything 19:13 Surrender and the Long Road Back: Pikes Peak Prayers & Family Restoration 21:18 Aftermath: Anger, Emptiness, and Becoming a Trophy of Grace 23:05 From Intensity to Surrender: Chasing Success vs. True Fulfillment 24:41 The Stroke Reality: Pain Meds, Chest Pains, and a Second Scare 27:35 Knowing About God vs. Knowing Him: Joy, Control, and Community 30:15 Reframing the Future: Mission, Speaking, and Living With Urgency 33:19 Rapid-Fire Faith: Win-Win Perspective, Verses, Prayer, and Worship 38:37 After the Stroke: Relationships, Gratitude, and the 'Why' Question 41:19 Advice for Dark Seasons: 'God Has You Right Where He Wants You' 43:36 Closing Reflections: Owning the Story and Giving God the Credit

What if you could rewire stress from the inside out? In this episode of Bold Journeys, host Rob Spee explores how surrender, resilience, and a science‑backed practice called Physical Intelligence can transform the way you move through adversity. After losing his wife to a sudden brain aneurysm, resilience coach and speaker Rob Swymer found himself rebuilding his life from the ground up. What helped him rise wasn't willpower alone — it was learning how to surrender to adversity and work with his body's chemistry instead of fighting against it. Rob shares how adversity shaped his mission, how surrender became a turning point, and how Physical Intelligence can help you regulate stress, shift your emotional state, and reconnect with purpose. You'll even learn a simple PI exercise you can try today. If you're navigating stress, grief, or a major life transition, this conversation offers grounded, practical tools for finding strength, clarity, and hope. What You'll Learn How surrender can create clarity in hard seasons A simple Physical Intelligence practice to help regulate stress How your body's natural chemicals can support emotional stability The role of gratitude in blocking fear and anger How Rob transformed profound loss into a mission to help others If this episode resonates, hit Like, Subscribe, and drop a comment. Your support helps Bold Journeys reach more people who need these conversations. Join the Journey If this conversation resonates, subscribe for more stories of grit, adventure, and faith — and share it with someone who needs strength today. YouTube: https://www.youtube.com/@boldjourneysco Instagram: https://www.instagram.com/boldjourneysco/ Through The Fire Newsletter: https://boldjourneys.co/subscribe/ Chapters 00:00 A Tragic Night in Atlanta 00:31 Understanding Resilience 01:12 Introduction to Bold Journeys 01:14 Meet Rob Swymer 01:33 Rob's Life-Altering Event 01:46 The Concept of Physical Intelligence 02:17 Rob's Journey of Transformation 04:10 The Power of Surrender 09:09 Rob's Childhood and Early Challenges 11:42 Struggles with Alcohol and Sobriety 16:00 Finding Purpose and Spirituality 23:24 Embracing Adversity and Gratitude 29:37 Parenting and Resilience 30:28 Mental Health Pandemic 30:44 Mission to Teach Self-Activation 32:50 Physical Intelligence Explained 33:58 Four Quadrants of Physical Intelligence 37:49 Manifesting Goals and Purpose 42:59 Living with Gratitude 47:58 Rapid Fire Round

What does resilient leadership look like when the stakes are life‑and‑death? In this episode of Bold Journeys, Rob Spee sits down with MK Palmore — Marine, retired FBI executive, cybersecurity leader, and now founder of his own enterprise risk consulting firm — to explore how true leadership is forged through failure, discipline, and hard‑won experience. From childhood to the Marine Corps to a 22‑year FBI career, MK shares the defining moments that shaped his philosophy on courage, integrity, and leading under pressure. This conversation cuts through clichés and gets to the heart of what makes a leader resilient in the real world. What You'll Learn How early conversations shaped MK's leadership mindset Why failure is essential for growth — and how to recover from it Lessons from the Marine Corps and FBI that apply to everyday leadership How MK transitioned from public service to entrepreneurship The role of values, discipline, and courage in resilient leadership Why This Episode Matters If you're navigating a demanding season — in leadership, career, or personal life — MK's story offers a roadmap for staying grounded, acting with integrity, and rising stronger from every setback. About MK Palmore MK is a former Marine officer and retired FBI executive with decades of experience in crisis leadership, cybersecurity, and enterprise risk. Today he advises organizations on resilience, risk, and strategic leadership. Join the Journey If this conversation resonates, subscribe for more stories of grit, faith, and the kind of leadership shaped in the fire. Instagram: https://www.instagram.com/boldjourneysco/ YouTube: https://www.youtube.com/@boldjourneysco Through The Fire Newsletter: https://boldjourneys.co/subscribe/   Chapters 00:00 Introduction 02:24 Childhood and Early Influences 08:59 Dreams of the Naval Academy 13:00 Joining the Marines 15:38 Transition to the FBI 18:55 Challenges and Failures 23:41 Grit and Resilience 28:32 Are Leaders Born or Made? 29:31 The Impact of Parental Influence 30:23 Rapid Fire Round: Business and Leadership 32:33 Morning Routines and Core Values 38:56 Transitioning from Public to Private Sector 40:15 Writing a Leadership Book for Youngsters 45:50 Challenges and Running as an Outlet 52:30 Final Words of Advice

Mitch Lewandowski's story is a raw, unfiltered journey through illness, loss, faith, and triumph. It's the kind of adversity that reshapes a life. From a near‑fatal battle with COVID‑19 to a MRSA infection that almost cost him his leg — and then walking with his wife through stage‑four cancer — Mitch's path is a powerful testament to resilience and strength forged in the hardest seasons. In this episode of the Bold Journeys Podcast, Mitch shares how early hardship shaped his grit, how faith carried him through the unthinkable, and why "doing hard things" became the foundation for rebuilding a healthy, whole, and purposeful life. What You'll Discover ·       The medical crises that nearly took Mitch's life - twice How early adversity shaped his grit and character The turning points that sparked his transformation The role of faith, surrender, and determination in rebuilding Practical ways to find purpose and courage in your own storm If you're navigating loss, uncertainty, or a season you didn't choose, Mitch's story will remind you that hope is never out of reach — and that a meaningful life can be rebuilt from the hardest places. If this conversation resonates, subscribe for more stories of grit, adventure, and faith — and share it with someone who needs strength today. JOIN OUR COMMUNITY YouTube Instagram CHAPTERS 00:00 A Miraculous Survival Story 01:37 Mitch's Humble Beginnings 02:58 The Impact of a Bicycle 04:54 Realizing Socioeconomic Differences 06:32 Chasing Success and Its Consequences 08:30 A Life-Altering Realization 10:43 Facing Life-Changing Events 12:20 Surviving COVID Against All Odds 18:41 Battling MRSA and Personal Loss 22:37 Embracing the Journey of Life and Death 27:05 Drawing Strength from Adversity 29:28 Understanding Pain vs. Suffering 32:00 Cycling as a Metaphor for Life 36:58 The Importance of Faith and Devotion 38:01 Rapid Fire Questions 46:12 Empathy and Leadership 48:57 Advice for Personal Storms  

Join us for a powerful episode of Bold Journeys as we explore the real‑world mountaineering experiences of Louise McEvoy, a high-altitude mountaineer who has summited 6 of the Seven Summits ⛰️ including Mt. Everest.  Louise breaks down what it takes to tackle the world's tallest mountains and how the grit she developed on the slopes fuels her success in work, leadership, and life. By day, Louise is a high‑impact channel executive who helped shape Trend Micro's award‑winning partner ecosystem and now leads global channel sales at Keyfactor. By night (and often at 20,000+ feet), she's pushing her limits on some of the harshest terrain on earth. In this conversation, Louise shares: - What climbing Everest and Denali taught her about resilience - How mountaineers manage fear, fatigue, and mental overload  - The training required for high‑altitude expeditions - How to handle disappointment, setbacks, and unexpected danger  - Why pursuing passion outside of work builds stronger leaders - The story behind She Summits Fourteeners, her initiative empowering women through mountaineering This episode isn't just about climbing mountains — it's about building the mental toughness to face life's biggest challenges and emerging stronger on the other side.

What if you could develop a systematic way to build grit and resilience, a mental model that would help you handle life's hardest moments without falling apart?

Introducing The Bold Journeys Podcast, where we inspire you to find hope, resilience and strength in challenging times of adversity. Hosted by Rob Spee, this podcast will feature tales of courageous transformation and defying all the odds.   This trailer provides a preview of the types of extraordinary real-life stories you'll hear, from three guests who exemplfiy grit, adventure and faith.    From business leaders overcoming life challenges to adventurers facing the elements, Bold Journeys aims to inspire and build a community of men and women who live courageously.   JOIN OUR COMMUNITY YouTube Instagram

Hello, Channel Pros! Welcome to the final episode of Channel Journeys—a moment that's both nostalgic and exciting. After celebrating our voyage with highlights from ten fantastic guests in the last episode, it's time to chart a new course toward "Bold Journeys." This December, in the spirit of advent—a season of anticipation and joy—I reflect on the past seven years of Channel Journeys and the joy it has brought me. Through insightful conversations with astonishing people, we've explored channel stories that resonated with our ecosystem, the channel community. The podcast has evolved from an emerging platform to a sought-after space where guests frequently requested to share their partnering wisdom. But as I transitioned from my career as a channel chief, my passion for sharing channel stories shifted to adventures, grit, and faith. Join me in this final episode as we dive into grit, adventure and faith behind the pivot to Bold Journeys. You'll hear stories from Jay McBain, Louise McEvoy, and Mitch Lewandowski that personify these themes. KEY TAKEAWAYS Grit: A Formula for Success  Grit combines passion and perseverance, serving as a cornerstone for long-term achievement. Often more crucial than natural talent, grit fuels persistence in challenging times. Jay McBain, known for his analytical approach as a chief channel analyst, transforms obstacles into manageable challenges. During our interview, he emphasized the importance of compartmentalizing life's difficulties, aiming to prevent overwhelming piles of stress. His analytical mindset is a hallmark of his ability to overcome life's hurdles. Adventure: Stepping into the Unknown  Adventure starts where certainty ends. It's about embracing risks for rewarding experiences. Louise McAvoy, a partnering executive and avid mountaineer, embodies this spirit. Inspired by reading about the 1996 Everest Disaster, she set her sights on climbing Everest. What started as a simple promise turned into a 14-year journey to the summit. Her narrative illustrates that adventure is a choice to leave comfort behind and discover personal limits, whether in careers, relationships, or personal growth. Faith: Trust in the Unseen  Faith is the compass guiding our journey, even amidst unseen challenges. For Mitch Lewandowski, faith was a lifeline through three critical life challenges, including a near-death experience with COVID. Emerging from his trials stronger, Mitch highlights how faith fuels perseverance, molding us for future challenges. His conviction that trials develop character echoes deeply as we navigate our own journeys. CHAPTERS 00:00 Introduction and Final Episode Announcement 01:17 The Pivot to Bold Journeys 02:30 Sneak Peek: Grit, Adventure, and Faith 03:05 Exploring Grit with Jay McBain 06:21 Adventures with Louise McEvoy 09:27 Faith and Perseverance with Mitch Lewandowski 12:22 Conclusion and Invitation to Bold Journeys THANK YOU! As we embark on "Bold Journeys," I extend my heartfelt gratitude to our distinguished guests—Jay, Louise, and Mitch—for their inspiring narratives and insights. Thank you, too, to our devoted listeners who've been part of the Channel Journeys community and all of the guests who have shared their stories over the past 7 years. While bidding farewell to Channel Journeys, I invite you to join me on this new adventure. When it launches in January, subscribe, share, comment, and let's be bold and courageous together. Thank you so much for being an integral part of the Channel Journeys adventure and for embracing the upcoming Bold Journeys.

Hello, Channel Pros! Welcome to the final episode of Channel Journeys—a moment that’s both nostalgic and exciting. After celebrating our voyage with highlights from ten fantastic guests in the last episode, it’s time to chart a new course toward “Bold Journeys.” This December, in the spirit of advent—a season of anticipation and joy—I reflect on the past seven years of Channel Journeys and the joy it has brought me. Through insightful conversations with astonishing people, we’ve explored channel stories that resonated with our ecosystem, the channel community. The podcast has evolved from an emerging platform to a sought-after space where guests frequently requested to share their partnering wisdom. But as I transitioned from my career as a channel chief, my passion for sharing channel stories shifted to adventures, grit, and faith. Join me in this final episode as we dive into grit, adventure and faith behind the pivot to Bold Journeys. You'll hear stories from Jay McBain, Louise McEvoy, and Mitch Lewandowski that personify these themes. KEY TAKEAWAYS Grit: A Formula for Success  Grit combines passion and perseverance, serving as a cornerstone for long-term achievement. Often more crucial than natural talent, grit fuels persistence in challenging times. Jay McBain, known for his analytical approach as a chief channel analyst, transforms obstacles into manageable challenges. During our interview, he emphasized the importance of compartmentalizing life’s difficulties, aiming to prevent overwhelming piles of stress. His analytical mindset is a hallmark of his ability to overcome life’s hurdles. Adventure: Stepping into the Unknown  Adventure starts where certainty ends. It’s about embracing risks for rewarding experiences. Louise McAvoy, a partnering executive and avid mountaineer, embodies this spirit. Inspired by reading about the 1996 Everest Disaster, she set her sights on climbing Everest. What started as a simple promise turned into a 14-year journey to the summit. Her narrative illustrates that adventure is a choice to leave comfort behind and discover personal limits, whether in careers, relationships, or personal growth. Faith: Trust in the Unseen  Faith is the compass guiding our journey, even amidst unseen challenges. For Mitch Lewandowski, faith was a lifeline through three critical life challenges, including a near-death experience with COVID. Emerging from his trials stronger, Mitch highlights how faith fuels perseverance, molding us for future challenges. His conviction that trials develop character echoes deeply as we navigate our own journeys. THANK YOU! As we embark on “Bold Journeys,” I extend my heartfelt gratitude to our distinguished guests—Jay, Louise, and Mitch—for their inspiring narratives and insights. Thank you, too, to our devoted listeners who’ve been part of the Channel Journeys community and all of the guests who have shared their stories over the past 7 years. While bidding farewell to Channel Journeys, I invite you to join me on this new adventure. When it launches in January, subscribe, share, comment, and let’s be bold and courageous together. Thank you so much for being an integral part of the Channel Journeys adventure and for embracing the upcoming Bold Journeys. The post The Grit, Adventure & Faith Faith Behind the Channel Journeys Pivot first appeared on Channel Journeys.

Host Rob Spee shares a tribute to 7 years of Channel Journeys with powerful clips from ten prior guests on this last episode as Rob transitions to Bold Journeys. Seven years ago, in December 2018, I launched Channel Journeys, on a mission to explore the stories behind the partnerships and partner leaders who shape our industry. My goal was to help all of us become better partnering professionals. Over the past 7 years, I've had so many incredible guests who've shared so much channel wisdom. This episode is a tribute to all of my guests who've joined me over the past 180 episodes. It's a celebration of the voices that made this journey unforgettable.  I enjoyed meeting all of my guests. And what I found getting to know them was often something deeper than their channel story. I heard stories of grit, grace, and transformation. And that's where I'm being pulled, to dig more into those stories of perseverance, endurance and coming out of failure and challenges stronger than ever.   Today, as I prepare to launch Bold Journeys, I want to pause and say thank you. Thank you to the guests who shared their wins and losses, challenges and successes. And thank you to all of you listeners who've joined me on this awesome journey.   KEY TAKEAWAYS Here are the top 10 lessons from the distinguished guests featured in this episode: 1. Visionary Ecosystems – Jay McBain : Jay highlights the shift from transactional partnerships to transformational ecosystems. His insights remind us that modern channel programs are comprehensive ecosystems accommodating a diverse array of partnerships. 2. Agile Collaboration – Rich Blakeman : Rich's metaphor of 'seagull behavior' in sales emphasizes the need to embrace a hybrid approach. Collaborating with partners is essential to overcoming classic sales challenges. 3. Relational Leadership – Theresa Caragol : Theresa's belief in the exponential growth factor through trust and internal cultural transformation reshapes our approach to partnership growth. 4. Cultural Alignment – Timm Hoyt : Tim emphasizes the importance of aligning leadership around a shared vision before executing the mission. This cultural foundation drives successful channel outcomes. 5. Strategic Reinvention – Rajnikant Gupta : Raj teaches us that reinvention in channel strategy isn't failure, but faith in motion. Building mind share and heart share within enterprises is essential. 6. Embracing Change – Louise McEvoy : Louise shows us how courageously embracing change leads to growth and innovation. Her insights inspire leaders to face risks head-on and learn from experiences. 7. Coachability – Bart Fanelli : Bart reminds us that being coachable is key to effective leadership. Collaboration and openness to learning facilitate stronger team dynamics. 8. Ecosystem Leadership – Janet Schijns : Janet stresses targeting future-oriented connections to influence tomorrow's behaviors, encouraging leaders to look beyond traditional networks. 9. AI Leadership – Noelle Russell (Microsoft MVP, AI): Noel emphasizes the modern leader's role in managing AI systems, highlighting clarity in communication and results-driven strategies in AI adoption. 10. Empowering Partners – Jessica Baker : Jessica showcases how empowering partners with knowledge in AI and prompting skills enhances loyalty and trust, enriching partnership dynamics. Thank you for being a part of this journey and for contributing to its success. As we transition to Bold Journeys, we hope to delve into deeper stories of grit, adventure, and faith, drawing on all the invaluable lessons learned here. Until next time, be bold and have a great channel journey!

Seven years ago, in December 2018, I launched Channel Journeys, on a mission to explore the stories behind the partnerships and partner leaders who shape our industry. My goal was to help all of us become better partnering professionals. Over the past 7 years, I've had so many incredible guests who've shared so much channel wisdom. This episode is a tribute to all of my guests who’ve joined me over the past 180 episodes. It’s a celebration of the voices that made this journey unforgettable.  I enjoyed meeting all of my guests. And what I found getting to know them was often something deeper than their channel story. I heard stories of grit, grace, and transformation. And that's where I'm being pulled, to dig more into those stories of perseverance, endurance and coming out of failure and challenges stronger than ever.   Today, as I prepare to launch Bold Journeys, I want to pause and say thank you. Thank you to the guests who shared their wins and losses, challenges and successes. And thank you to all of you listeners who've joined me on this awesome journey.   KEY TAKEAWAYS Here are the top 10 lessons from the distinguished guests featured in this episode: 1. Visionary Ecosystems – Jay McBain : Jay highlights the shift from transactional partnerships to transformational ecosystems. His insights remind us that modern channel programs are comprehensive ecosystems accommodating a diverse array of partnerships. 2. Agile Collaboration – Rich Blakeman : Rich’s metaphor of ‘seagull behavior’ in sales emphasizes the need to embrace a hybrid approach. Collaborating with partners is essential to overcoming classic sales challenges. 3. Relational Leadership – Theresa Caragol : Theresa’s belief in the exponential growth factor through trust and internal cultural transformation reshapes our approach to partnership growth. 4. Cultural Alignment – Timm Hoyt : Tim emphasizes the importance of aligning leadership around a shared vision before executing the mission. This cultural foundation drives successful channel outcomes. 5. Strategic Reinvention – Rajnikant Gupta : Raj teaches us that reinvention in channel strategy isn’t failure, but faith in motion. Building mind share and heart share within enterprises is essential. 6. Embracing Change – Louise McEvoy : Louise shows us how courageously embracing change leads to growth and innovation. Her insights inspire leaders to face risks head-on and learn from experiences. 7. Coachability – Bart Fanelli : Bart reminds us that being coachable is key to effective leadership. Collaboration and openness to learning facilitate stronger team dynamics. 8. Ecosystem Leadership – Janet Schijns : Janet stresses targeting future-oriented connections to influence tomorrow’s behaviors, encouraging leaders to look beyond traditional networks. 9. AI Leadership – Noelle Russell (Microsoft MVP, AI): Noel emphasizes the modern leader’s role in managing AI systems, highlighting clarity in communication and results-driven strategies in AI adoption. 10. Empowering Partners – Jessica Baker : Jessica showcases how empowering partners with knowledge in AI and prompting skills enhances loyalty and trust, enriching partnership dynamics. Thank you for being a part of this journey and for contributing to its success. As we transition to Bold Journeys, we hope to delve into deeper stories of grit, adventure, and faith, drawing on all the invaluable lessons learned here. Until next time, be bold and have a great channel journey! The post Thank You Channel Champions for 7 Years of Impact first appeared on Channel Journeys.

Figuring out co-opetition, especially with the hyperscalers, is one of the biggest challenges in partnering today. That’s why the number one top listened to Channel Journeys episode over the past 12 months is this one I had with Alan Chhabra. At the time of the interview, he was Executive Vice President of Worldwide Partners and International Sales at MongoDB. And he had figured out how to turn potential rivals into powerful allies. Our conversation delves deeply into the challenges and successes MongoDB has faced in navigating partnerships with hyperscalers like Microsoft, AWS, and Google – all while simultaneously competing with them. Alan sheds light on the nuanced strategy of “co-opetition” – where competition meets cooperation – and how MongoDB has managed to leverage partnerships for growth. This episode is essential listening for business executives and partnership leaders looking to understand the intricate balance of competition and collaboration in today's technology-driven market landscape. KEY TAKEAWAYS Here are five important lessons I learned from my discussion with Alan Chhabra about managing partnerships and navigating the competitive landscape: Customer-Centric Focus in Strategy Decisions: Listening to customer demands is crucial. When faced with the decision to lean into or pull away from hyperscaler partnerships, MongoDB chose to strengthen those partnerships based on customer preferences. Customers wanted the flexibility to use MongoDB on platforms like Azure, prompting MongoDB to prioritize integration and collaboration over direct competition. Value of Strategic Product Integration: Alan highlighted that the first step toward a successful partnership with hyperscalers was making MongoDB products highly integrated and seamless to use. Their strategy focused on creating robust product experiences, such as integrating with Azure's AI stack and Power BI, making their offerings irresistible to customers looking for functionality beyond native hyperscaler products. Effective Utilization of Marketplaces: Alan pointed out the importance of leveraging cloud marketplaces, where strategic partnerships can flourish. The compelling benefits for customers and sales teams alike lie in how marketplace transactions allow for retiring commitments and enhancing the purchasing process's simplicity. This approach also served to add value for the hyperscalers involved, providing them with broader revenue streams through product attachment. Creating Mutual Financial Incentives for Success: A crucial element in MongoDB's partnership strategy involved ensuring mutual financial benefit. Alan discussed how demonstrating a marketplace sale's potential to attach additional Microsoft services added immense value, ensuring not only MongoDB’s growth but also incentivizing Microsoft's sales teams to collaborate. Evolving Toward Partnership Over Competition: Throughout our conversation, Alan illustrated the evolution from a predominantly competitive relationship to a partner-driven one. By proving the value of cooperation through measurable successes and mutual benefits, MongoDB has positioned itself as a preferred partner within the hyperscaler ecosystem, successfully balancing competition with collaboration. LINKS & RESOURCES Connect with Alan on LinkedIn Listen to a Channel Pro Panel on the Impact of Hyperscalers on the Partner Ecosystem The post Navigating Co-opetition: From Rivals to Allies first appeared on Channel Journeys.

Alan Chhabra, EVP of WW Partners at MongoDB, shares how to navigate the intricate dynamics of co-opetition with hyperscalers like AWS, Microsoft, and Google.

In this last episode of our ChannelCon series, I have the opportunity to wrap up with MJ Shoer, the Chief Community Officer at GTIA. MJ’s role is pivotal as GTIA executes on it’s mission around community and innovation in technology. As someone deeply embedded in the fabric of GTIA, MJ provides unique insights into the organization’s current strides and future directions. Our conversation spans a wide array of topics, from the vibrancy of recent GTIA events to strategic preparations for the next generation of industry leaders. MJ’s reflections highlight a community-driven approach that integrates philanthropic efforts and engages both seasoned and upcoming professionals in the technology sector. The interview offers valuable insights for business executives and partnership leaders aiming to harness community engagement as a means to drive organizational growth and foster sustainable innovation. This conversation is also a testament to GTIA’s commitment to evolving and adapting in a rapidly changing technology landscape. KEY TAKEAWAYS Here are the top 5 lessons I learned from MJ Shoer about fostering an engaged community at GTIA: Revitalizing the Channel through Strategic Events: MJ underscores the success of ChannelCon, and the enthusiastic participation of GTIA members. After 201 days of hard work, the show not only met but exceeded expectations, symbolizing the return of a vibrant community atmosphere that extends beyond mere business networking. Acknowledging the Power of Leadership and Vision: With the strategic vision and leadership of Dan Wensley, GTIA has welcomed a new wave of energy and alignment. MJ highlights the importance of having a leadership team that complements and challenges each other. This combination has resulted in an environment where teams are empowered to exceed their capabilities, crossing boundaries and reaching unprecedented goals together. Building for the Next Generation: In recognizing the need to engage younger members of the industry, GTIA is actively planning initiatives to attract and nurture the next generation. By fostering mentorship programs and leadership opportunities, GTIA is laying down pathways for these individuals to aspire towards meaningful roles in the community, ensuring the organization's longevity and relevance for years to come. Harnessing Philanthropy as a Community Binding Element: The integration of philanthropic efforts across GTIA's activities has redefined the scope of member engagement. The organization's commitment to impactful giving, driven by member recommendations and participatory decision-making, highlights a unique blend of community involvement that extends beyond business interests to making a real-world difference. Strategic Planning for Long-Term Success: As GTIA looks forward, there’s a strong emphasis on strategic planning and execution. With the successful conclusion of ChannelCon, the focus now shifts towards leveraging the momentum gained to take initiatives to new heights. LINKS & RESOURCES Connect with MJ on LinkedIn Listen to Charting GTIA's Future with CEO Dan Wensley Hear about Unlocking the Benefits of GTIA with MJ Shoer & Carolyn April The post 5 Leadership Steps to Reinvigorate Your Channel first appeared on Channel Journeys.

MJ Shoer, Chief Community Officer at GTIA, shares the progress GTIA is making in revitalizing the channel community through events, leadership and philanthropy.

How do great companies thrive in the midst of massive industry and technology changes? What sort of leadership is required to energize employees and your customers? In this episode with Jennifer Roy, CEO of Nucleus Networks, we dive into the secrets of leadership in the rapidly evolving tech industry. Jennifer, who took over as CEO in January 2024, reflects on her leadership journey from her earlier role as COO starting in 2021. Based in Vancouver, Nucleus Networks strategically serves medium-sized businesses across various verticals including non-profit, architecture, engineering, and mining. Recorded live at ChannelCon, Jennifer shares her experiences and perspectives on effective leadership, operational efficiencies, and the transformative power of technology like AI. Her insights, particularly on fostering a people-first approach and her involvement in mentorship programs, provide valuable guidance for business executives and partnership leaders looking to thrive amidst industry changes. KEY TAKEAWAYS Here are the top 5 lessons learned from my discussion with Jennifer: The Significance of ‘People-First’ Leadership:  Jennifer emphasizes the importance of leading with kindness and putting people first in her leadership role. She believes that focusing on the well-being and development of her team members plays a crucial role in business success. This philosophy involves giving opportunities, providing coaching, and ensuring that employees feel valued and supported in their roles. Strategic Hiring for Operational Efficiency: One of the key operational highlights discussed is the timing of investment hires. Jennifer talks about the importance of discerning when to expand the team by identifying strategic points for hiring to enable leaders to shift their focus from working “in” the business to working “on” the business. This transition facilitates growth and allows companies to efficiently utilize their workforce. Leadership Through Mentorship: Jennifer shares her rewarding experience as a mentor within the GTIA mentorship program. She describes how mentorship is not just about giving, but also receiving invaluable insights and growth opportunities from mentees. This reciprocal learning experience highlights the importance of mentorship in professional development and its potential to provide mutual benefits. Embracing AI Responsibly: As the tech industry rapidly evolves, Jennifer discusses the growing role of AI and its responsible implementation. She talks about how her company integrates AI into their operations to enhance efficiency and creativity, underscoring the importance of developing a thoughtful strategy for AI deployment to benefit clients and the business alike. Adaptability and Continuous Evolution: Jennifer notes that 2025 is branded as the year to “evolve or die” at Nucleus Networks, indicating the significance of continual adaptation in the tech industry. She stresses the need for businesses to evolve and adapt to remain relevant and competitive, capturing how embracing change and growth strategies can prevent stagnation and promote long-term success. LINKS & RESOURCES Connect with Jennifer on LinkedIn Listen to Charting GTIA's Future with CEO Dan Wensley Learn How to Achieve Customer-Centric Success with Brian Glahn The post Leadership Secrets: CEO Jennifer Roy on Team Building and Innovation first appeared on Channel Journeys.

Jennifer Roy, CEO of Nucleus Networks, shares her leadership secrets for team building, innovation, and customer success in the rapidly evolving tech industry.

In one of my many conversations at ChannelCon, I had the opportunity to interview Chris Day, the co-founder and CEO of ScalePad. Chris offered a unique perspective into the evolving Managed Service Provider (MSP) landscape and shared his journey from the inception of his business to spearheading massive growth through strategic integration and technological advancements. With a history of scaling businesses and making strategic acquisitions, Chris provides invaluable insights into the challenges and triumphs of navigating the rapidly-changing technology landscape. As Chris re-emerged as CEO, he emphasized the importance of collaboration, innovation, and leveraging technology—especially artificial intelligence (AI)—in crafting seamless business processes and enhancing customer relationships. Chris’ insights offer a comprehensive guide for MSP business executives seeking to navigate growth, integration, and technological advancement with confidence. Listen in and hear the intricacies and potential of the MSP space, offering guidance and inspiration to business executives and partnership leaders aiming to thrive in this dynamic industry. KEY TAKEAWAYS Embrace a Unified Vision for Growth and Integration: Chris underscores the significance of streamlining processes and integrating acquisitions into a cohesive business model. In his journey with ScalePad, he transformed fragmented services into a multi-product platform, ensuring operational harmony and strategic growth. This approach not only streamlined business operations but also enhanced product offerings, ultimately providing a unified and efficient service experience for clients. Prioritize Customer Success Post-Sale: A crucial insight from Chris centers on the importance of focusing on customer success beyond the initial sale. It’s not just about acquiring customers; the emphasis should be on retaining and growing these relationships. Chris advocates for a paradigm shift where MSPs excel in customer success by running effective Quarterly Business Reviews (QBRs) and engaging in meaningful boardroom discussions to drive ongoing value for clients. This approach ensures long-term customer retention and nurtures trust. Leverage AI for Enhanced Customer Interaction: Chris highlights the role of AI in revolutionizing customer interaction within the MSP space. By employing AI, businesses can gain a deeper understanding of their clients and tailor their offerings to meet specific needs. AI-driven insights can assist MSPs in framing discussions that resonate with clients, thereby fostering stronger relationships and delivering solutions that align with industry-specific challenges. The Power of Strategic Partnerships: One of the cornerstones of Chris’s success is the ability to foster robust partnerships. He emphasizes collaborating with strategic partners and leveraging shared resources to bolster service offerings. Through partnerships, businesses can extend their capabilities, reach new customer segments, and drive mutual growth. These collaborations create a more competitive ecosystem, benefiting all parties involved. Future-Ready Mindset: Chris encourages a proactive approach to future industry trends. By anticipating technological shifts and market changes, organizations can navigate potential challenges and seize emerging opportunities. This forward-thinking mindset is crucial for ensuring long-term success and sustainability amid the evolving landscape of the MSP industry. LINKS & RESOURCES Connect with Chris on LinkedIn Listen to Charting GTIA's Future with CEO Dan Wensley Learn about The AI Evolution from MSP to MIP with Pax8's Ryan Walsh The post The Secrets to ScalePad's MSP Success with CEO Chris Day first appeared on Channel Journeys.

Chris Day, CEO of ScalePad, shares his transition to CEO and the steps they've taken to provide cutting edge technologies that power Managed Service Providers' (MSP's) businesses.

If you've been listening to the series of Channel Journeys podcasts recorded at ChannelCon, you'll know that there was a lot of conversation around AI.  One of the most important and valuable discussions for partners and partner managers was around leveraging AI for partner success. At the forefront of innovation around this topic stands Jessica Baker, the Chief Innovation Officer at AchieveUnite. I had the great pleasure of sitting down with Jessica and learning all about the work she is doing to learn as much as she can about AI and it's ability to increase productivity and profitability in the partnering world. This episode explores her unique perspective on leveraging AI to drive partner success and business innovation. Jessica’s role as an innovator involves applying existing technologies in novel ways to enhance business processes. Highlighting her participation at Channel Con, Jessica shares how AI is reshaping how businesses operate, interact, and innovate. You're going to hear about the transformative potential of generative AI, its integration into workflows, and the crucial role of prompt engineering. Jessica’s perspective offers invaluable insights for business executives and partnership leaders eager to harness AI’s potential to enhance operational efficiency and strengthen partnerships. KEY TAKEAWAYS Here are 5 lessons learned from Jessica Baker on enhancing partner success through AI: Understanding the Role of an Innovator: Jessica describes her role as Chief Innovation Officer as one that intertwines with the art of innovation rather than invention. She emphasizes taking existing technologies, like generative AI, and finding new applications that enhance business value. This involves seeing beyond the current capabilities of AI and envisioning transformative business processes. Importance of Prompt Engineering: A key skill highlighted by Jessica is prompt engineering, which is essential for extracting meaningful, context-driven responses from AI systems. She has designed a certification program that trains individuals to effectively utilize AI in business contexts, underscoring the importance of teaching this skill to empower partners and facilitate AI adoption. Integrating AI into Workflows: Jessica points out that the real advantage of AI comes when it is embedded into existing workflows, turning repetitive tasks into automated processes. By doing so, organizations can achieve higher efficiency and intelligence in their operations, from training to marketing, thereby freeing up time and resources for more strategic activities. Trust and Human Element in AI Deployment: Trust is fundamental when integrating AI into business processes. Jessica highlights the necessity of building trust among internal teams and partners to ease transitions and offset apprehensions about AI replacing human roles. This approach ensures a smoother adoption process and maximizes the technology’s benefits. Strategic Partner Empowerment: By focusing on empowering partners rather than just enabling them, Jessica advocates for providing partners with tools and skills to transform their business practices. This empowerment goes beyond transactional relationships, fostering deeper trust and collaboration, ultimately leading to more resilient and innovative partnerships. LINKS & RESOURCES Connect with Jessica on LinkedIn Listen to the Secrets to Scaling AI Responsibly & Profitably with Noelle Russell Learn How to Build the Ultimate Partner Success Program with Jason Beal The post Unlock the Power of AI for Partner Success with Jessica Baker first appeared on Channel Journeys.

Jessica Baker, Chief Innovation Officer at Achieve Unite, provides valuable tips on how you can unlock the power of AI to empower ecosystem partner success.

Are MSPs at a major inflection point of opportunity? According to a new report by Pax8, that's exactly where they are at and it's driven by AI. In this latest episode of our ChannelCon series, I have the pleasure of chatting with Ryan Walsh, a previous Channel Journeys guest and distinguished leader in the IT sector as the Channel Chief and Chief Strategy Officer at Pax8. Ryan brings a wealth of experience and insights into the transformative journey from being a Managed Service Provider (MSP) to evolving into a Managed Infrastructure Provider (MIP). Our discussion navigates Ryan's strategic expertise and some of the key findings of the Pax8 Agentic Inflection Point research paper. Throughout our conversation, Ryan emphasizes the importance of adaptability and innovation as essential traits for any business looking to thrive in the rapidly-changing technology landscape driven by agentic AI.  This episode offers invaluable insights for MSP business executives and partnership leaders aiming to stay ahead of the curve and significantly reshape their strategic plan for growth. KEY TAKEAWAYS Here are 5 things I learned from Ryan about the MSP to MIP transition: Comprehensive Understanding Required for MIP to MSP Transition: The move from Managed Infrastructure Provider (MIP) to Managed Service Provider (MSP) isn’t just about changing service labels; it’s about broadening the operational scope and re-defining service delivery. Ryan says this transition demands a deep understanding of client-centric service models, emphasizing the need to expand technical offerings and integrate a wider array of services to meet evolving client needs. Leadership’s Role in Facilitating the Transition: A successful transition hinges significantly on leadership. Ryan shared insightful strategies on how leaders can guide their teams through this shift, focusing on fostering a culture that embraces change and encourages innovative thinking to align with new market realities. Enhancing Partner Ecosystems for Growth: One vital lesson is the importance of developing robust partnerships during the MIP to MSP transition. Ryan illustrated how strategic collaborations enable businesses to extend their capabilities, reach new customer segments, and enhance service offerings, ultimately fostering mutual growth and competitive advantage. Embracing a Customer-First Mindset: Ryan stressed that this transition requires a steadfast commitment to customer-centric innovation. By prioritizing client needs and feedback, businesses can tailor their service offerings to ensure they are not only meeting but exceeding customer expectations. Proactively Anticipating Future Industry Trends: Finally, Ryan discussed the necessity of being proactive in anticipating future changes within the industry. This forward-thinking approach helps organizations not only mitigate challenges early but also seize opportunities that can arise during such transitions, securing long-term success and sustainability. LINKS & RESOURCES Connect with Ryan on LinkedIn Download a copy of Pax8’s report “The Agentic Inflection Point” Learn how to Unlock the Benefits of GTIA with MJ Shoer & Carolyn April The post The AI Evolution from MSP to MIP with Pax8's Ryan Walsh first appeared on Channel Journeys.

Ryan Walsh, Channel Chief and Chief Strategy Officer at Pax 8, discusses the Agentic AI-driven transformation of MSPs to Managed Information Providers (MIPs).

Back in April, on episode 162, I spoke with MJ Shoer, the Chief Community Officer, about the new Global Technology Industry Association (GTIA) and how it was formed by the spin-off of CompTIA. At the time, they were searching for a CEO. In today’s episode, you are going to hear all about the future direction of GTIA, the Global Technology Industry Association, directly from their newly appointed CEO, Dan Wensley.  I had the pleasure of meeting and speaking with Dan at GTIA's annual ChannelCon event where we recorded this interview. I learned that Dan is well known in the MSP world and appears to be a great choice as GTIA's new leader. There was certainly a very positive vibe of new beginnings at the show.  Dan shares insights from his first 101 days in the role, his plans for GTIA moving forward and how can all of us benefit from this global organization.  He passionately discusses his vision, the rebranding of GTIA, and the initial goals he set for the organization.  KEY TAKEAWAYS Here are 5 things I learned about Dan and his plans for GTIA: Community and Engagement: Dan emphasizes the importance of community engagement as the cornerstone of GTIA's mission. He highlights the recent rebranding at the Premier Global event, ChannelCon, as pivotal for setting the tone for future initiatives. Ensuring that members are involved and aware of new directions and resources underscores the value GTIA places on its community’s input and active participation. Adapting to Change: Transitioning from traditional roles in high-growth companies to a nonprofit association, Dan illustrates the significance of adaptability. He reminds us that it's crucial to build strong, educational communities regardless of the business model. His approach to engaging with the industry—across for-profit and nonprofit sectors—demonstrates the agility required to successfully lead in different organizational contexts. Resource Utilization:  A major focus for Dan is ensuring that the valuable resources GTIA develops are effectively marketed and utilized by its members. Bringing greater visibility to these resources involves improving awareness among members about the tools and insights available to them, ensuring that every interaction leads to tangible benefits for their businesses. Expanding Membership: By broadening the scope to include IT Service Providers rather than just MSPs, Dan aims to expand GTIA's membership reach. Recognizing the evolving nature of industry roles, this shift highlights the importance of addressing the needs of more types of partners and enhancing networking opportunities within the trade association. Trends and Future Outlook: Dan identifies key industry trends such as AI and consolidation in the MSP community. He emphasizes the need for GTIA to stay informed about such trends to support members effectively. By fostering conversations around these developments, GTIA positions itself as a leader in industry evolution, providing strategic insights for its members to navigate upcoming challenges and opportunities. LINKS & RESOURCES Connect with Dan on LinkedIn Learn how to Unlock the Benefits of GTIA with MJ Shoer & Carolyn April Listen to Transforming Channel Strategy for AI at Barracuda with Michelle Hodges The post Charting GTIA's Future with CEO Dan Wensley first appeared on Channel Journeys.

Newly appointed CEO of GTIA, Dan Wensley, shares his first 101 days in new role and what he plans for the future of the Global Technology Industry Association.

This episode is a must-listen for anyone who’s job or business will be impacted by AI. In other words, this is for just about everyone. My conversation is with Noelle Russell, a trailblazer in artificial intelligence (AI) and founder of the AI Leadership Institute. I met Noelle at ChannelCon where she gave a keynote presentation on Scaling AI Responsibly based on her new book. Noelle shares her journey through the early days of AI during her career at big name companies and how these experiences shaped her insights into responsible AI application. Most importantly, you’re going to hear practical strategies for leveraging AI in business, highlighting the immense potential and challenges of integrating AI into your business management and strategy. Get ready for a very fun and insightful conversation! KEY TAKEAWAYS Here are 5 things I learned from Nicolle on scaling AI responsibly for business growth: Embrace a Leadership Mindset with AI: Noelle underscores the critical shift from managing people to managing AI systems and agents. Executives must cultivate skills in clarity of thought and strategic questioning, fostering environments where AI can thrive without deviating from intended outcomes. This transition necessitates that all roles within an organization adopt leadership qualities tailored to interfacing with AI systems. Establish an Explicit AI Strategy: Russell emphasizes that without a designated AI strategy, companies risk falling behind. She draws parallels to previous technological shifts, such as the internet’s rise, urging businesses to formulate clear AI strategies to remain competitive. Embracing AI can innovate operational efficiencies and open new revenue streams, ensuring organizations remain adaptive in changing technological landscapes. Harness AI to Enhance Organizational Processes: AI isn't solely about external products and services; it's a catalyst for internal improvements. Noelle suggests leveraging AI to streamline internal processes, reducing friction and enhancing productivity. This dual approach not only opens new market opportunities but also refines internal operations, elevating overall company efficiency. Prepare for the Next Workforce Evolution: With the workplace evolution towards AI management, Noelle advises businesses to prepare for significant changes in job dynamics. Entry-level positions are transforming, and future employees will require skills in both domain expertise and AI interaction. Directors need to learn how to manage AI, not just people. Companies should invest in training that bridges technical proficiencies with strategic problem-solving abilities. Build Resilient and Responsible AI Models: A strong proponent of responsible AI, Noelle advocates for building AI models that uphold ethical standards and robust security measures. As AI systems become increasingly integral, their management must reflect the same compliance and security considerations as any other critical business infrastructure, safeguarding data and advancing responsible innovation. LINKS & RESOURCES Connect with Noelle on LinkedIn Learn how to Harness the Power of AI for Channel Marketing with Heather Margolis Listen to Transforming Channel Strategy for AI at Barracuda with Michelle Hodges The post Secrets to Scaling AI Responsibly & Profitably with Noelle Russell first appeared on Channel Journeys.

Noelle Russell, speaker, author, and CEO of the AI Leadership Institute, shares how you can scale AI responsibly to propel your business and profits to new heights.

In this episode of Channel Journeys, we welcome back Michelle Hodges, now SVP Global Channels & Alliances at Barracuda, after her impactful tenure at GitLab. I had the good fortune of speaking with Michelle at Channel Con 2025. Michelle shares her unique journey of building foundational channel programs at GitLab from the ground up, leading to a successful IPO. She discusses her new role at Barracuda, where she is thrilled about the company's MSP-focused approach and innovative use of AI technology in their offerings. Our conversation delves into the influence of AI in cybersecurity, her leadership evolution over the years, and her strategic priorities in her first 90 days at Barracuda. Key lessons include the importance of automation, co-sell opportunities, engagement strategies, and fostering team success. You’ll also hear how you can help steer the future direction of Channel Journeys. KEY TAKEAWAYS Here are the top lessons learned in my conversation with Michelle on evolving channel strategies: Building from Ground Zero: Michelle reflects on her time at GitLab, highlighting the challenges and successes of developing channel programs with no pre-existing framework. This experience honed her ability to modernize and transform channels for equity-backed companies. MSP-Centric Model: At Barracuda, Michelle finds fulfillment in their built-for-purpose MSP products and strong rapport with managed service providers (MSPs). She emphasizes the company's history of referring to MSPs as ‘customer zero' and their ongoing innovations with Barracuda One and the XDR product. Value of Automation: Identifying automation as a key focus area, Michelle discusses ongoing efforts to enhance the productivity and success of partners. She shares plans to revamp existing programs like the ‘Coda Co-Sell,’ moving from quarterly to monthly, and making content readily accessible through digital sales rooms. Embracing AI: Michelle underlines Barracuda’s pioneering use of AI, not as a new concept but as an extended application to enhance productivity and customer service. She elaborates on the integration of predictive analytics and AI in identifying security risks and patterns. Leadership Evolution: Reflecting on her leadership evolution, Michelle acknowledges the significance of fostering team success over aggressive individualism. Her journey from a high-pressure, assertive leader to one who values trust and people's success illustrates a transformative leadership style. LINKS & RESOURCES Connect with Michelle on LinkedIn Listen to Unlocking the Benefits of GTIA with MJ Shoer & Carolyn April Flash back to Michelle Hodges: How to Build a Partner Program for a Remote World The post Transforming Channel Strategy for AI at Barracuda with Michelle Hodges first appeared on Channel Journeys.

Last week I had the pleasure of visiting Nashville to attend the first Channel Con hosted by GTIA, the new organization created upon the sale of CompTIA. GTIA invited about 10 podcasters to sit on Podcast Row, including Channel Journeys.  This episode is the first of 10 interviews Recorded at Channel Con. I’m speaking with Heather Margolis, a seasoned entrepreneur and three-time guest on the show. This 15-minute interview dives into Heather’s journey of selling and then reacquiring Channel Maven Consulting and her vision for empowering partners to up their marketing game using AI. Heather shares practical tips on successful channel marketing strategies, emphasizing how AI is transforming the landscape for IT vendors, MSPs, and solution providers. You’ll also hear my plans for the future direction of Channel Journeys. KEY TAKEAWAYS Here are Heather’s top 3 tips for partner marketing with AI Optimize Content for AI & SEO: Use AI tools like ChatGPT for generating content and platforms like SEMrush for optimizing it for search engines and AI. Harness Video & Animation Tools: Encourage partners to utilize AI-driven video and animation platforms to create engaging, high-quality content efficiently, such as DaVinci AI for creating images or cartoon versions of individuals, adding a creative touch to presentations and materials. Build Relationships through Strategic Campaigns: Focus on personalized and strategic outreach, utilizing innovative tools to build genuine connections with potential clients, ensuring long-term engagement and success. LINKS & RESOURCES Connect with Heather on LinkedIn Listen to Unlocking the Benefits of GTIA with MJ Shoer & Carolyn April Flash back to Heather Margolis on The Channel Journey of Channel Marketing The post Harness the Power of AI for Channel Marketing with Heather Margolis first appeared on Channel Journeys.

Michelle Hodges, SVP Global Channels & Alliances at Barracuda, shares her journey from GitLab, her priorities during her first 90 days and how she's adapting her channel strategy with AI. Recorded live at GTIA's Channel Con 25

Heather Margolis, CEO of Channel Maven, shares how companies can leverage AI and other innovative tools to generate more awareness and leads for sales reps. Recorded live at GTIA's Channel Con 25

In this episode of Channel Journeys, we welcome back Jeff McCullough, who is now Vice President of North American Sales at NetAlly. Jeff shares his extensive experience transitioning from a channel leader to a sales leadership role while maintaining a strong emphasis on channel partnerships. You’ll hear how Jeff is mastering sales leadership in a 100% channel sales model, in the face of massive changes in technology, buyer trends, and the political landscape.  KEY TAKEAWAYS Here are the top lessons learned from Jeff’s journey and insights on leading through change: Emphasis on 100% Channel Model: Jeff highlights how NetAlly operates exclusively through channel partners, which has proven to be highly effective. The top-down commitment  to this strategy has enabled seamless market access and enhanced customer satisfaction. Even though some customers occasionally prefer direct transactions, NetAlly remains steadfast in its channel-only approach. Transition from Product-Led to Value-Led Selling: Jeff discusses the importance of shifting from merely highlighting features to focusing on value-driven outcomes. This approach helps in articulating how NetAlly's products can reduce troubleshooting times, improve network efficiencies, and optimize IT infrastructure, particularly in large enterprises. Trends and Adjustments in Federal Sales: Jeff sheds light on the challenges and opportunities in federal sales, especially given the current political and economic landscape. Jeff talks about the uncertainties in federal budgets, personnel changes, and evolving procurement methodologies, emphasizing the need for strategic targeting of sectors with clear budget allocations. Ethics and Long-Term Relationships: Throughout the conversation, Jeff touches on the importance of ethical decision-making and building long-term relationships with partners. He believes in giving more than getting initially to foster trust, which ultimately leads to mutual growth and success. Personal Insights on Leadership: As a seasoned sales leader, Jeff shares his belief in transparency, the importance of trusting and enjoying the team you work with, and focusing on execution to achieve long-term goals. TIMELINE 01:20 Jeff’s Career Journey 03:24 NetAlly’s Mission and Products 05:24 Sales Strategy and Partner Dependence 06:38 Industry Trends and Technological Shifts 10:26 Federal Sales and Government Challenges 17:15 Adapting Sales Strategies 23:22 Cybersecurity Innovations 27:31 The Role of AI in Network Infrastructure 29:20 Leadership and Sales Strategy at NetAlly 31:14 Challenges and Benefits of a Channel-Exclusive Model 34:38 Personal Motivations and Ethical Leadership 42:53 Midwestern Values and Career Reflections 45:33 Future Challenges and Customer Budget Concerns 49:05 Conclusion and Contact Information LINKS & RESOURCES Connect with Jeff on LinkedIn Listen to Jeff on How Customer Experience Drives Partner Success Find out How Sumo Logic Unlocked Partner-Led Growth with Timm Hoyt The post Mastering Sales Leadership in a Channel-Only Company with Jeff McCullough first appeared on Channel Journeys.

Jeff McCullough, Sales VP at NetAlly, shares his sales leadership in a 100% channel sales company, in the face of massive changes in technology and the political landscape.

Are you looking to open or expand your business in Asia? Today we welcome back Greg Eckstein, founder of Channel Sales World with over 30 years of experience helping companies capture the Asian market through partner ecosystems.In our conversation, Greg shares invaluable insights and strategies on how to successfully unleash channel sales in Asia. You’ll hear his proven strategies that have led to substantial sales growth and market penetration in the region.We talk about the unique challenges and opportunities in the Asian sales landscape, and how to effectively address them. You’ll get practical tips and real-world examples that you can immediately apply to enhance your channel sales success in Asia. Key Takeaways Here are just a few of the things I learned from Greg about gaining success in Asia: Understand the Cultural Nuances: One of the key lessons from Greg is the importance of understanding and respecting the diverse cultures within Asia. Each country has its own unique business etiquette and practices.  Build Strong Local Partnerships: Establishing solid relationships with local partners is crucial for success in the Asian market. Greg emphasizes the need for trust and long-term commitment. Focus on building and nurturing relationships with local partners by regularly engaging with them and providing consistent support. Tailor Your Value Proposition: Different markets in Asia may require different approaches to your value proposition. Greg points out that what works in one country might not necessarily work in another. Customize your marketing and sales strategies to align with the specific needs and preferences of each target market within Asia. Leverage Technology: Technology can play a pivotal role in managing and optimizing channel sales. Greg highlights the benefits of utilizing advanced tools and platforms to streamline operations and improve efficiency. Invest in technologies such as CRM systems, data analytics, and automated marketing tools to enhance your channel sales processes. Stay Adaptable and Agile: The business environment in Asia can be highly dynamic. Greg suggests being open to change and ready to pivot your strategies as needed. Develop a flexible business model that allows for quick adjustments and ensure your team is trained to respond swiftly to market changes. By implementing these lessons and action items, you can significantly enhance your channel sales efforts in Asia, fostering growth and success in this diverse and rapidly evolving market. LINKS & RESOURCES Connect with Greg on LinkedIn Listen to Greg on The Future of Channel Sales Enablement Hear How to Develop an APAC Partner Ecosystem with Andrew Habgood The post How to Unleash Channel Sales in Asia with Greg Eckstein first appeared on Channel Journeys.

With over 30 years of experience in Asia, Greg Eckstein, Founder of Channel Sales World, shares how to successfully navigate Asia's business landscape.

I’ve heard many companies talk about customer-centric strategies and virtuous company values, but have rarely seen this executed nearly as well as it sounds.  That’s why I’m so excited about this episode, where you’ll meet a CEO who doesn’t just talk the talk, but backs up those words with action. Today you’ll meet Brian Glahn, CEO of business technology provider Verinext. I sat sat down with Brian to discuss strategic leadership and industry trends in the technology space. With over 25 years of experience in various technology sectors under his belt, Brian shares his journey and the key factors driving Verinext’s success. You’ll learn how Brian led a successful merger of two companies into a powerful new brand through his customer-centric strategy and ethics-based leadership that is grounded in his religion faith.  Key Takeaways Brian’s true north lies in customer-centricity, which simply means understanding and meeting clients’ unique needs to provide the best possible solutions. Here are the top 3 customer trends that Brian is seeing and responding to in his business: AI Adoption and Integration: Brian emphasizes the varied pace of AI adoption across different industries, with enterprises and government sectors leading the charge. The focus is on understanding, securing, and leveraging AI to enhance customers’ operational efficiencies. Economic Impacts and Tariffs: The discussion highlights how political and economic uncertainties, like tariffs, can create temporary delays and accelerate purchasing decisions, impacting the technology reseller industry differently across various sectors. Shift to Subscription-Based Models: Brian mentions the increasing shift towards subscription-based software and managed services, aligning with evolving customer preferences for consistent and scalable solutions. Here are Brian’s top 3 guiding principles for leadership: Fair and Reasonable Decision-Making: Ensuring that all business decisions are equitable and logical, balancing professional and personal growth for employees while driving company success. Integrity and Ethical Conduct: Guided by his father's mantra of “if it feels gray, it's wrong,” Brian maintains high ethical standards, fostering trust and respect among his team and clients. Continuous Learning and Adaptation: Emphasizing the importance of staying ahead of technological trends and adapting strategies accordingly, Brian integrates feedback from clients and industry developments to guide Verinext's direction. These guiding principles shape Brian’s decision-making compass by prioritizing ethical behavior, adapting to market needs, and maintaining a customer-focused approach, ensuring sustainable growth and success for Verinext. LINKS & RESOURCES Connect with Brian on LinkedIn Learn how to Master Market Transitions Through Partnerships with Michelle Chiantera Hear How Sumo Logic Unlocked Partner-Led Growth with Timm Hoyt The post How to Achieve Customer-Centric Success with Brian Glahn first appeared on Channel Journeys.