MSP Success Podcast

Welcome to the MSP Success Podcast! In this kickoff special, Allison Foelber, Editor-in-Chief of MSP Success Magazine, teams up with Robb Patterson, an experienced MSP coach and host of My First Million, to introduce an exciting new resource for MSP business owners. In this episode, you'll learn about the inspiring success stories of MSPs who have reached significant milestones, like their first $1 million in revenue or profit.Discover actionable strategies and in-depth discussions on topics like financial management, building company culture, leadership, AI, marketing, and scaling your business. This podcast is packed with practical, no-fluff advice from real MSPs and industry experts who have navigated the challenges of growing and sustaining a successful business. Subscribe now to gain valuable insights that can accelerate your path to MSP success!To reserve a personalized marketing roadmap strategy session for your business, visit https://itmarketingplan.com.

To reserve a personalized marketing roadmap strategy session for your business, visit https://itmarketingplan.com.

To reserve a personalized marketing roadmap strategy session for your business, visit https://itmarketingplan.com.

To reserve a personalized marketing roadmap strategy session for your business, visit https://itmarketingplan.com.

Fred Voccola of Kaseya is one of the MOST influential people in the IT channel. In this interview hosted with TMT's CEO Robin Robins, Fred reveals what's new since the acquisition of Datto a little over 6 months ago.Fred Voccola also provides a sneak peek into new acquisitions on the horizon for Kaseya, addressing some rumors of major acquisitions, and he also has a very special message to share with the people of the IT community.To reserve a personalized marketing roadmap strategy session for your business, visit https://itmarketingplan.com.

To reserve a personalized marketing roadmap strategy session for your business, visit https://itmarketingplan.com.

To reserve a personalized marketing roadmap strategy session for your business, visit https://itmarketingconsult.com.

These 5 MSPs Added 1-2 New MRR Clients A Month And $1.1 Million In NEW Sales In Just 12 Short MonthsTo reserve a personalized marketing roadmap strategy session for your business, visit https://itmarketingconsult.com.

To reserve a personalized marketing roadmap strategy session for your business, visit https://itmarketingconsult.com.

John Maxwell is a No. 1 New York Times bestselling author, coach and speaker who has sold more than 24 million books in 50 languages. Often called the country's No. 1 leadership authority, Maxwell was identified as the most popular leadership expert in the world by Inc. magazine in 2014. He is the founder of The John Maxwell Company, The John Maxwell Team and EQUIP, a nonprofit organization that has trained more than 5 million leaders in 180 countries. Each year Maxwell speaks to Fortune 500 companies, presidents of nations and many of the world's top business leaders.Three of Maxwell's books — "The 21 Irrefutable Laws of Leadership," "Developing the Leader Within You" and "The 21 Indispensable Qualities of a Leader" — have each sold over 1 million copies.To reserve a personalized marketing roadmap strategy session for your business, visit https://itmarketingconsult.com.

Eric O'Neill is a former FBI counterterrorism and counterintelligence operative.  In 2001 he helped capture Robert Hanssen, an infamous spy passing United States intelligence to the Soviet Union and Russian Federation, the worst breach of that type in US history.  Since then, he has appeared on both CNN and Fox as a national cybersecurity expert and has worked one-on-one with businesses to help manage their online security. To reserve a personalized marketing roadmap strategy session for your business, visit https://itmarketingconsult.com.

With over 25 years of experience as an entrepreneur, CEO, and investment banker, John co-founded align5 advisors in 2013 to advise growth company entrepreneurs and family enterprises on a variety of strategic issues including sell-side and buy-side M&A. Prior to this, John was a managing director with STS Capital Partners, a boutique investment bank. John was also the President and CEO of Appletree Answers, a call center company he founded in 1995. He grew the company organically by implementing strategies from Rockefeller Habits 2.0, and through a series of acquisitions to 24 U.S. locations and 650 employees. John sold Appletree Answers to a strategic buyer in June 2012. In addition to growing the company‘s revenue and profitability, Appletree Answers had a remarkably low turnover rate of 18% versus the industry average of 110%.To reserve a personalized marketing roadmap strategy session for your business, visit https://itmarketingconsult.com.

Mike Michalowicz is the creator of Profit First, which is used by hundreds of thousands of companies across the globe to drive profit. He is the creator of Clockwork, a powerful method to make any business run on autopilot.Today, Mike leads two new multi-million-dollar ventures, as he tests his latest business research for his books. He is a former small business columnist for The Wall Street Journal and business makeover specialist on MSNBC. Mike is a popular main stage keynote speaker on innovative entrepreneurial topics; and, in addition to the two books above, is the author of Get Different, Fix This Next, Surge, The Pumpkin Plan and The Toilet Paper Entrepreneur.To reserve a personalized marketing roadmap strategy session for your business, visit https://itmarketingconsult.com.

Industry Expert Robin Robins tackles the most pressing questions from MSPs and IT Services CEOs on lead generation, raising prices, what to pay yourself and more.To reserve a personalized marketing roadmap strategy session for your business, visit https://itmarketingconsult.com.

In 2012, Ray Villafane created the product of vine arms and legs as you see today to embellish his pumpkin carvings and bring them "alive.”  Prior to that, he was an art teacher.Ray has carved pumpkins at the White House.Ray holds a Guinness World Record Pumpkin and a place in Ripley's Believe it or Not for his pumpkin creations.Ray's exposure to the world with his pumpkin carving began on the Food Network's "Challenge" show series where he swept all rounds winning the show.  It wound up being the highest-rated "Challenge" Show that the network had seen, spawning the series "Halloween Wars" where Ray was also a competitor on Season One.   Ray returned over a decade later to the Food Network as a judge when they decided to revive the Pumpkin Challenge Series, bringing his experience full circle.Now, as the owner of Villafane Studios, he spends his time finding and creating the artistic “magic” you see on a day-to-day basis.

Dan Kennedy is Robin's number one marketing mentor. Dan is a from-scratch multimillionaire and serial entrepreneur, having started, bought, built and sold companies. He's an active investor in startups such as a now category-leading software firm, and he's a strategic advisor, consultant and business coach to entrepreneurs. He has built more multimillionaires than any other consultant that I know of. He's the author of over 30 business books and editor of several business and financial newsletters, and he has a 40-year track record of guiding entrepreneurs to seven figures and beyond income and personal wealth. As a speaker, he has nine years' tenure on the number one seminar tour, appearing with former US presidents including Ronald Reagan, and leading celebrity entrepreneurs.

Brian Kurtz has been a serial direct marketer for almost 40 years and never met a medium he didn't like...and while he's had much success, he also must admit that trying to sell subscriptions and books on the back of ATM receipts and under yogurt lids was only "a good idea at the time..."He believes that marketing isn't everything--it's the only thing. For nearly 40 years he has followed a specific set of direct marketing principles that helped build an iconic publishing company to $150 million at its height; and those same principles are currently helping him apply all he has learned and done to everything that is state-of-the-art in marketing today.He is forever committed to teaching these timeless fundamentals to the next generation of great direct response marketers. 

Doug Lipp is on a crusade to help organizations strengthen their corporate culture, boost business performance, and unapologetically, have fun while doing it. Doug is a distinguished international consultant, eight-time author, and former head of training at the legendary Disney University. His latest book is the best-selling  Disney U: How Disney University Develops the World's Most Engaged, Loyal, and Customer-Centric Employees.At age 29, Doug's celebrated talent catapulted him to the helm of the legendary Disney University training team at Walt Disney corporate headquarters.  Fluent in Japanese, Doug also helped Disney open its first international theme park as a member of the Tokyo Disneyland start-up team.Drawing on his 30 plus years of combined experience at Disney and in private practice, Doug inspires and challenges hundreds of organizations worldwide.

MSP Success and Galactic Advisors share a breaking trend that's costing MSPs that you need to know...How Insurance Companies Are Causing MSPs To Lose Big Clients And How To Stop It From Happening To YouPlus, you'll discover how to flip this trend and use it to turn leads into clients.By now you've had at least one client hand you one of the new 20-page cyber insurance self-assessment questionnaires.Bet you can't guess what's worse than all the liability the insurance companies are stacking on your shoulders with all these new requirements…I'll tell you: Your client getting a note from their insurance company saying they have been dropped from their policy because their MSP didn't [fill in the blank].If you are waiting for the insurance company to educate your clients on their new requirements, you are missing a huge opportunity (and putting your biggest most profitable clients at risk).You are probably thinking: "I'll just wait until it is renewal time."NOPE. The insurance companies are now scanning their clients' networks looking for vulnerabilities. Your client isn't asking for this. The insurance companies are just doing it. Sometimes insurance companies are doing this in the middle of their terms and reaching out to your clients saying, “Your network isn't secure.”Everyone is already on edge reading about MSPs spreading ransomware. Now a note from the insurance company saying your work isn't up to par? This conversation does not end well for the MSP.Which of your clients do you think this is going to happen to? Which ones have cyber security insurance? The most security-minded, risk-averse, financially mature, biggest, most profitable clients. That's who.Cyber insurance companies aren't going to reach out to that cruddy little client you've been thinking about getting rid of for years. They are going to be talking to your and their biggest clients. The ones that you dread losing.Join Bruce and Robin to hear about the new cyber insurance requirements, and how to turn them into a tremendous opportunity rather than a HUGE liability.

Do you know anyone that's worked with Sir Elton John or Elon Musk, sent people down to see the wreck of the Titanic on the sea bed or closed museums in Florence for a private dinner party and then had Andrea Bocelli serenade them while they eat their pasta? You do now.Quoted as "The Real Life Wizard of Oz" by Forbes and Entrepreneur Magazine, Steve Sims is a best selling author with "BLUEFISHING - The Art Of Making Things Happen," sought-after consultant and a speaker at a variety of networks, groups and associations as well as the Pentagon and Harvard - twice!As the founder of Bluefish, one of the top personal concierge services, and an expert marketer within the luxury industry, Steve has been quoted in various publications & TV including the Wall Street Journal, Forbes, London's Sunday Times, South China Morning Post and many more.An entrepreneur in the truest sense of the word, Steve is well regarded within the luxury world for his innovation and down-to-earth personality. Known for his honesty, integrity and doing things "his way," Steve creates experiences for his clients that they could never have imagined being possible.

Chris Voss is the CEO & Founder of The Black Swan Group Ltd and Author of Never Split The Difference: Negotiating As If Your Life Depended On It©.He has used his many years of experience in international crisis and high-stakes negotiations to develop a unique program and team that applies these globally proven techniques to the business world.Prior to 2008, Chris was the lead international kidnapping negotiator for the Federal Bureau of Investigation, as well as the FBI's hostage negotiation representative for the National Security Council's Hostage Working Group. During his government career, he also represented the U.S. Government at two (2) international conferences sponsored by the G-8 as an expert in kidnapping. Prior to becoming the FBI lead international kidnapping negotiator, Christopher served as the lead Crisis Negotiator for the New York City Division of the FBI. Christopher was a member of the New York City Joint Terrorist Task Force for 14 years.  He was the case agent on such cases as TERRSTOP (the Blind Sheikh Case – Sheikh Omar Abdel-Rahman), the TWA Flight 800 catastrophe and negotiated the surrender of the first hostage taker to give up in the Chase Manhattan bank robbery hostage taking.During Chris's 24 year tenure in the Bureau, he was trained in the art of negotiation by not only the FBI but Scotland Yard and Harvard Law School. He is also a recipient of the Attorney General's Award for Excellence in Law Enforcement and the FBI Agents Association Award for Distinguished and Exemplary Service.

Joe Polish is the Founder of Genius Network®, one of the highest level groups in the world for Entrepreneurs. He curates the Annual Genius Network Event, Genius Network ($25,000), and 100k ($100,000), all three groups being home to some of the most successful Entrepreneurs alive, and is considered one of the most influential Connectors in the world.Joe has also helped build thousands of businesses and generated hundreds of millions of dollars for his clients. He has been featured in INC, Fortune, Forbes, Success, U.S News & World Report, among others, and has spoken at Stanford University. Joe also hosts three of the top ranked marketing and business podcasts on iTunes, including iLoveMarketing, 10xTalk, and GeniusNetwork. He's also changed the lives of many others through his charitable causes including: The Make-A-Wish Foundation, Artists For Addicts, Genius Recovery, JoeVolunteer.com, as well as being the single largest contributor to Sir Richard Branson's charity, Virgin Unite.His documentary “CONNECTED: The Joe Polish Story,” premiered at the historic TCL Chinese Theatre (formerly Mann's Chinese Theatre), and his documentary “Black Star” won the Audience Choice Award at the Sedona Film Festival. Joe's mission with Entrepreneurs and Genius Network® is “to build a better entrepreneur,” and his mission with Genius Recovery is “to change the global conversation of how people view and treat addicts with compassion, instead of judgment and to find the best forms of treatment that has efficacy and share those with the world.

During the last fifteen years, David Rendall has spoken to audiences on every inhabited continent. His clients include the US Air Force, Australian Government, and Fortune 50 companies such as Microsoft, AT&T, United Health Group, Fannie Mae, and State Farm.Prior to becoming a Certified Speaking Professional, he was a leadership professor, stand-up comedian, and nonprofit executive.In between presentations, David competes in ultramarathons and Ironman triathlons.David has a doctor of management degree in organizational leadership, as well as a graduate degree in psychology. He is the author of four books:The Four Factors of Effective LeadershipThe Freak FactorThe Freak Factor for KidsPink Goldfish 2.0

Mitzi Perdue draws on the experience of her family of origin, the Henderson Estate Company which dates back to 1840 and was the forerunner of the Sheraton Hotels (her father was co-founder of the chain). She also looks to her marital family (she's the widow of Frank Perdue from Perdue Farms) that began in 1920.Mitzi's talks contain practical tips for embedding a positive culture. She's been a part of carrying out all of them, and in some cases, creating them. These are tips that work, they're practical, and they can make a spectacular difference in whether the family continues across the generations, or becomes one of the 70% that fails to pass on their legacy to the next generation.Mitzi is a businesswoman, author, and a master storyteller. She holds degrees from Harvard University and George Washington University, is a past president of the 40,000 member American Agri-Women and was one of the U.S. Delegates to the United Nations Conference on Women in Nairobi. She is an author and will be releasing her upcoming book Relentless, where she shares the wisdom of the Chicken Soup for the Soul author Mark Victor Hansen.

Jack Daly is a leading sales speaker and trainer with over 30 years of sales and executive experience. Jack's track record is a testament to his real-world knowledge and extensive expertise in sales and sales management. He started his professional journey at CPA firm Arthur Andersen and rose to the CEO level of several corporations, building six companies into national firms along the way, two of which he subsequently sold to the Wall Street firms of Solomon Brothers and First Boston.In addition to his comprehensive professional background, Jack holds a BS in Accounting, as well as an MBA, and was a Captain in the U.S. Army. Jack Daly is an Amazon Best Selling Author and has written and contributed to many books, including Hyper Sales Growth and The Sales Playbook for Hyper Sales Growth. Jack is a 15-time Ironman competitor and has completed over 93 marathons in 50 states and on seven continents. He achieves these goals and lives life to the fullest by following his own Life by Design techniques.

Steve Riat, an entertaining and motivating speaker, Steve speaks and facilitates seminars on technology, Business growth and Cloud Solutions around the world.   Steve Riat has more than two decades of business technology experience with contacts ranging from Microsoft, Intel, and other top-tier technology companies.  Steve works directly with companies from around the world and brings the best of that back to the Midwest.  Steve is also the Director of Sales at Next-Tech, a $100 million IT services company headquartered in a rural town of less than 20,000 people.

Tom McDougall founded High Point Networks in 2003 when he was inspired to create an information technology business that focused on solving real business needs rather than on reactively answering requests. He started with a team of four people in a small office in West Fargo, primarily focusing on network and security solutions for businesses.Over the past 18 years, High Point Networks has grown to have 10 offices, over 160 employees, and more than 3,440 clients.

Do you want more happiness, fulfillment, and energy? Do you want to dramatically improve your productivity and increase employee performance? Do you want to improve your relationships at work and at home? Our parents, teachers, and managers have told us that, if we want to succeed, we should find and fix our weaknesses. However, this is the wrong approach because each weakness is also a strength. David Rendall teaches you how to create outrageous personal and professional success by amplifying flaws, instead of denying them.

Dr. Nido Qubein is an internationally known author and consultant who has given more than 7,500 presentations worldwide. He currently serves as the president of High Point University where, even in the middle of the Great Recession, he increased enrollment by 245%, grew net assets from $56M to almost a billion dollars, created seven new academic schools – most recently adding the Webb School of Engineering, and attracted $500 million in philanthropic investments. His family is among the institution's most generous donors.

Whitney Jones is a 3X Miss Fitness Olympia and owner of Pro Physiques Personal Training Gym, the largest personal training gym in the state of Arizona, a personal trainer, fitness routine choreographer and contest prep coach to athletes who compete across the country at NPC & IFBB sanctioned events. In addition to her job responsibilities, she is a Lululemon Ambassador and a FitFluential ambassador, making her part of a nationwide network of fitness enthusiasts sharing knowledge through our platforms to educate, inspire and motivate others. She is also a sponsored athlete of Surge Supplements, Legend Fitness, TMarie Suits and Liquid Sun Rayz.

Robin hosts Kevin O'Leary one of North America's most successful business entrepreneurs, as well as a star on ABC's Shark Tank and business commentator. Known for being blunt, colorful, with matter-of-fact commentary on business issues, ‘Mr. Wonderful' is truly one-of-a-kind in the world of business commentary. From modest beginnings, he built a company worth more than $4 billion dollars.

Robin is joined by Captain David Marquet who imagines a workplace where everyone engages and contributes their full intellectual capacity, a place where people are healthier and happier because they have more control over their work—a place where everyone is a leader. He molded the leadership techniques he developed on the nuclear-powered submarine USS Santa Fe into a system called Intent-Based Leadership®.

James Lawrence lives with his wife, Sunny, and their five children in Utah. After breaking several Guinness World Records, James wondered if he had truly found his mental and physical limits. He knew there was more. Robin Robins sat down with him to learn all about it.