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“Understanding the ways humans make decisions is integral in everything we do from maintaining security to communicating with the people in your life. Social engineering skills, when used properly, can make your life so much better.” – Chris Hadnagy Welcome back to Turmeric & Tequila with your host, Kristen Olson, where we dive into the delicate balance of disruption and dialogue in pursuit of a better way. In this episode, we're thrilled to have Chris Hadnagy, a distinguished leader in the field of social engineering. Kristen and Chris explore the complexities of human behavior, uncovering the motives behind our actions and the profound influence of ethical social engineering. From Chris's diverse career path to his work in cybersecurity and his nonprofit organization, the Innocent Lives Foundation, this conversation is rich with insights on communication, ethical influence, and the intersection of human connection with modern technology. Tune in as we discuss the importance of emotional intelligence, the evolving landscape of AI, and the ways we can use social engineering practices for the greater good. If you're passionate about understanding and improving human interactions, this episode is a must-listen. Time Stamps: 00:00 Sponsors Shoutout and Highlights 05:48 Ethical Hacking Framework Development 09:22 Creative Pretexts for Infiltration 11:01 Cybersecurity: Protecting, Educating, Enhancing Lives 14:47 Geolocating Dark Web Exploiters 17:22 Addressing Digital Sextortion Challenges 19:54 Supportive Parenting Through Mistakes 23:09 Instant Gratification's Hidden Costs 28:28 Podcaster on Human Stories & Challenges 30:48 Workshops on Elicitation and Non-verbals 34:12 Parental Safety Advice Scenario 36:28 Apologizing Builds Respect 40:00 AI: A Double-Edged Sword 43:30 Connect with Me on LinkedIn 47:10 Family Over Fortune 49:39 "Life Skills Through Sports" Chris Hadnagy: Chris Hadnagy is the Founder and CEO of Social-Engineer, LLC. During Chris' 19 years in information security, he created the world's first social engineering framework and newsletter. He has also hosted the first social engineering-based podcast. Chris is the Founder, Executive Director, and Board Member, for the Innocent Lives Foundation, a nonprofit organization that identifies anonymous child predators and helps bring them to justice. Having written five books on social engineering, Chris is also a well-known author. His most recent book, “Human Hacking: Win Friends, Influence People and Leave Them Better Off for Having Met You,” was released January 5, 2021. Chris leads the way in educating people about social engineering. He created the world's first Social Engineering Capture the Flag (SECTF) to raise awareness of this serious threat. Chris is also an Adjunct Professor of Social Engineering for the University of Arizona's NSA designated Center of Academic Excellence in Cyber Operations (CAE-CO). And he also lectures and teaches about social engineering around the globe. Moreover, he was invited to speak at the Pentagon and other high-security facilities. Chris works with some of the world's leaders in scientific research for the purpose of acquiring a deeper understanding of social engineering. Notably, Chris authored a book with Dr. Paul Ekman regarding the use of nonverbal communication by social engineers. Chris is certified as an Offensive Security Certified Professional (OSCP), as well as an Offensive Security Wireless Professional (OSWP). He is also the creator of the Social Engineering Pentest Professional (SEPP), Certified Ethical Social Engineer (CESE), and Master's Level Social Engineering (MLSE), certifications. Chris' published books include: – Social Engineering: The Art of Human Hacking – Unmasking the Social Engineer: The Human Element of Security – Phishing Dark Waters: The Offensive and Defensive Sides of Malicious E-mails – Social Engineering: The Science of Human Hacking 2nd Edition – Human Hacking: Win Friends, Influence People, and Leave Them Better Off for Having Met You https://www.facebook.com/socialengineerllc/ https://www.instagram.com/socialengineerllc https://www.linkedin.com/in/christopherhadnagy/ Connect with T&T: IG: @TurmericTequila Facebook: @TurmericAndTequila Website: www.TurmericAndTequila.com Host: Kristen Olson IG: @Madonnashero Tik Tok: @Madonnashero Website: www.KOAlliance.com WATCH HERE MORE LIKE THIS: https://youtu.be/ZCFQSpFoAgI?si=Erg8_2eH8uyEgYZF https://youtu.be/piCU9JboWuY?si=qLdhFKCGdBzuAeuI https://youtu.be/9Vs2JDzJJXk?si=dpjV31GDqTroUKWH
On Today's Episode Mark brings back returning guest Chris Voss to talk Empathy and his new book. Tune in for more Chris Voss CEO, Founder, Instructor, and Keynote Speaker Chris used his many years of experience in international crises and high-stakes negotiations to develop a unique program that applies globally proven techniques to the business world. Prior to 2008, Chris was the lead international kidnapping negotiator for the Federal Bureau of Investigation (FBI), as well as the FBI's hostage negotiation representative for the National Security Council's Hostage Working Group. During his career, he also represented the U.S. government as an expert in kidnapping at two international conferences sponsored by the G8. Before becoming the FBI's lead international kidnapping negotiator, Christopher served as the lead Crisis Negotiator for the New York City division of the FBI. Chris was a member of the New York City Joint Terrorist Task Force for 14 years. He was the case agent on TERRSTOP (Omar Abdel-Rahman/"The Blind Sheikh" case) and the TWA Flight 800 catastrophe. He also negotiated the surrender of the first hostage taker to give up in the Chase Manhattan Bank robbery. During Chris's 24-year tenure with the Bureau, he was trained in the art of negotiation by not only the FBI, but also Scotland Yard and Harvard Law School. He is also a recipient of the Attorney General's Award for Excellence in Law Enforcement and the FBI Agents Association Award for Distinguished and Exemplary Service. Chris has taught business negotiation in MBA programs as an adjunct professor at the University of Southern California Marshall School of Business, and at Georgetown University McDonough School of Business. He also taught business negotiation at Harvard University and guest lectured at the Kellogg School of Management at Northwestern University, the IMD Business School in Lausanne, Switzerland, and the Goethe Business School in Frankfurt, Germany. Since 2009, Chris has also worked with Insite Security as their Managing Director of the Kidnapping Resolution Practice. Chris's New Book Empathy and Understanding In Business In the business times of yesteryear, many did not believe that empathy and understanding mixed well with sound business decisions. However, with the more recent breed of entrepreneurs, many have increasingly recognized that successful and long-lasting relationships depend on using both empathy and understanding to build a solid foundation. The master of negotiation and Celebrity Expert(R) in this book, Chris Voss, reminds us that entrepreneurs want lasting relationships that build trust and clientele. He questions if anyone associates empathy with enterprise and entrepreneurism, and states that the qualities of trust and lasting relationships come out of understanding and respect for each other. In short, as stated by Brené Brown, "Empathy fuels connection." To learn more about negotiation and how the Celebrity Experts(R) herein have improved their negotiating skills, it would be beneficial to read about their accomplishments. They have honed their skills and can be great mentors. They will tell you what worked for them and what did not - saving you time, energy and cost of 'reinventing the wheel' - the path to success - in negotiating.
PLEASE CONSIDER SUPPORTING TRAVIS AND MACE AS THEY RAISE FUNDS FOR ORGAN DONATION: www.runsignup.com/travismacyckfJoin Travis and Mace as they sit down with liver transplant recipient and Olympic medalist Chris Klug.In 2003 Chris used $3,000 out of his own pocket to start the Chris Klug Foundation. Chris was a professional snowboard racer when he was placed on the National Transplant Waiting List three years after being diagnosed with Primary Sclerosing Cholangitis (PSC), a rare degenerative bile duct condition. After six years of being on the waiting list and three months at a critical stage, the day came.On July 28, 2000, Chris received his liver transplant! “It was like a new engine was dropped in me!” Six weeks later, he was back on his snowboard. He had the opportunity to represent the USA at the Winter Olympics in Salt Lake City, UT, where he won a Bronze Medal. During Chris's time on the waiting list, he promised himself he would do everything he could to spread the message of organ & tissue donation once he was able.Alongside his wife, Missy, and two children, Bali and River, Chris lives an extraordinary life savoring every moment. He manages his own Real Estate business in Aspen, CO, and makes the time to train and compete in endurance races such as the Elk Mountain Grand Traverse, Power of Four, and the Leadville 100 Mountain Bike Race.PLEASE CONSIDER SUPPORTING TRAVIS AND MACE AS THEY RAISE FUNDS FOR ORGAN DONATIONwww.chrisklugfoundation.org Related episode:Episode 26: Tracey Hulick & Kidney Donor Athletes: One Way to Save a Life (or a Few of Them)NeuroReserveUse code TRAVISMACY for 15% off RELEVATE by NeuroReserve: Core Dietary Nutrients for Lifelong Brain HealthHagan Ski Mountaineering- - - - - - - - - - -Purchase A Mile at A Time: A Father and Son's Inspiring Alzheimer's Journey of Love, Adventure, and HopeSubscribe: Apple Podcast | SpotifyCheck us out: Instagram | Twitter | Website | YouTubeThe show is Produced and Edited by Palm Tree Pod Co.
Negotiation isn't about logic & reason. It's about emotional intelligence, explains former FBI hostage negotiator Chris Voss. Emotional intelligence and tactical empathy are key to successful negotiating, says former FBI hostage negotiator Chris Voss. He highlights the value of understanding and addressing the other party's emotional standpoint in both business and personal negotiations. By doing so, people can make better deals and foster long-term relationships. Voss emphasizes the importance of addressing people's fears and practicing tactical empathy through labeling. This approach involves identifying and acknowledging the emotions involved in the negotiation. By listening carefully and discerning the underlying motivations and concerns, negotiators can guide discussions more effectively and achieve mutually beneficial outcomes. Being nice to others can often lead to surprising results, proving the power of empathy and understanding in negotiations. chapters for better navigation:- 0:00 What drives people? 1:18 Negotiation is NOT about logic 2:14 1. Emotionally intelligent decisions 3:00 2. Mitigate loss aversion 4:48 3. Try “listener's judo” 5:54 Practice your negotiating skills ------------------------------------------------------------------ About Chris Voss: Chris Voss is the Founder and CEO of the Black Swan Group Ltd. He has used his many years of experience in international crisis and high stakes negotiations to develop a unique program and team that applies these globally proven techniques to the business world. Prior to 2008, Chris was the was the lead international kidnapping negotiator for the Federal Bureau of Investigation, as well as the FBI's hostage negotiation representative for the National Security Council's Hostage Working Group. During his government career he also represented the U.S. Government at two (2) international conferences sponsored by the G-8 as an expert in kidnapping. Prior to becoming the FBI lead international kidnapping negotiator, Christopher served as the lead Crisis Negotiator for the New York City Division of the FBI. Christopher was a member of the New York City Joint Terrorist Task Force for 14 years. He was the case agent on such cases as TERRSTOP (the Blind Sheikh Case – Sheikh Omar Abdel-Rahman), the TWA Flight 800 catastrophe and negotiated the surrender of the first hostage taker to give up in the Chase Manhattan bank robbery hostage taking. During Chris's 24 year tenure in the Bureau, he was trained in the art of negotiation by not only the FBI, but Scotland Yard and Harvard Law School. He is also a recipient of the Attorney General's Award for Excellence in Law Enforcement and the FBI Agents Association Award for Distinguished and Exemplary Service. Chris currently teaches business negotiation in the MBA program as an adjunct professor at University of Southern California's Marshall School of Business and at Georgetown University's McDonough School of Business. He has taught business negotiation at Harvard University, guest lectured at The Kellogg School of Management at Northwestern University, The IMD Business School in Lausanne, Switzerland and The Goethe School of Business in Frankfurt, Germany. Since 2009 Christopher has also worked with Insite Security as their Managing Director of the Kidnapping Resolution Practice. ---------------------------------------------------------------------- Get Smarter, Faster. With Episodes From The Worlds Greatest Thinkers. Follow Big think. Share The Episode If You Found It Beneficial. Elevate Your Physique With This "Ultimate ABS Guide, Complete Guide to a sculpted Greek God Like Core" --- Send in a voice message: https://podcasters.spotify.com/pod/show/bigthink/message Learn more about your ad choices. Visit megaphone.fm/adchoices
This week we have a special treat: an interview about negotiating the sale of your business with Chris Voss, the bestselling author of Never Split the Difference. Chris used his many years of experience in international crises and high-stakes negotiations to develop a unique approach to negotiation and this week, he talks about how his approach applies to selling a business. Prior to starting his training firm, The Black Swan Group, Chris was the lead international kidnapping negotiator for the FBI. Chris served as the lead Crisis Negotiator for the New York City division of the FBI. He was a member of the New York City Joint Terrorist Task Force for 14 years. He was the case agent on the TWA Flight 800 catastrophe. He also negotiated the surrender of the first hostage taker to give up in the infamous Chase Manhattan Bank robbery. During Chris's 24-year tenure with the Bureau, he was trained in the art of negotiation by not only the FBI, but also Scotland Yard and Harvard Law School. He is also a recipient of the Attorney General's Award for Excellence in Law Enforcement and the FBI Agents Association Award for Distinguished and Exemplary Service. Chris has taught business negotiation in MBA programs at the University of Southern California Marshall School of Business, and at Georgetown University McDonough School of Business. He also taught business negotiation at Harvard University and guest lectured at the Kellogg School of Management at Northwestern University, the IMD Business School in Lausanne, Switzerland, and the Goethe Business School in Frankfurt, Germany.
Social engineering is all about understanding how people think, react, and make decisions! How can we use it to get what we want and help others at the same time? What drives individuals to unwittingly divulge sensitive information? What can you do if you want to connect better with others? In this episode we're diving deep into the fascinating world of human behavior with none other than the renowned expert, Christopher Hadnagy. He is the Founder and CEO of Social-Engineer, LLC. During Chris' 19 years in information security, he created the world's first social engineering framework and newsletter. He has also hosted the first social engineering-based podcast. Chris is the Founder, Executive Director, and Board Member, for the Innocent Lives Foundation, a nonprofit organization that identifies anonymous child predators and helps bring them to justice. Having written five books on social engineering, Chris is also a well-known author. His most recent book, “Human Hacking: Win Friends, Influence People and Leave Them Better Off for Having Met You,” was released January 5, 2021. Chris leads the way in educating people about social engineering. He created the world's first Social Engineering Capture the Flag (SECTF) to raise awareness of this serious threat. Chris is also an Adjunct Professor of Social Engineering for the University of Arizona's NSA designated Center of Academic Excellence in Cyber Operations (CAE-CO). He also lectures and teaches about social engineering around the globe. Moreover, he was invited to speak at the Pentagon and other high-security facilities. Chris works with some of the world's leaders in scientific research for the purpose of acquiring a deeper understanding of social engineering. Notably, Chris authored a book with Dr. Paul Ekman regarding the use of nonverbal communication by social engineers. Enjoy
Prior to 2008, Chris Voss was the lead international kidnapping negotiator for the FBI and the FBI's hostage negotiation representative for the National Security Council's Hostage Working Group. Now, he's using his wisdom to teach business leaders how to negotiate and land deals. In this episode of YAPClassic, Chris will explain several advanced negotiation techniques, like how to conduct an accusation audit and what words we want to hear when negotiating. He will also break down how we can use tactical empathy to diffuse negativity in tense situations. Chris Voss is a former FBI Hostage Negotiator. He is the founder and principal of The Black Swan Group, a consulting firm that provides training and advises Fortune 500 companies through complex negotiations. Voss has taught for many business schools and has used his many years of experience in international crises and high-stakes negotiations to help people become better negotiators in their everyday lives. In this episode, Hala and Chris will discuss: - Why you shouldn't match other people's energy - The unknown benefits of positivity in a negotiation - Why you need to do a gratitude exercise in the morning - How to diffuse negativity in a negotiation - The differences between empathy, sympathy, and agreement - “That's right” vs. “you're right” - The problem with sympathy - Why you want to hear the word ‘no' during a negotiation - How to conduct an accusations audit - The 7-38-55 body language rule - And other topics… Chris Voss is a Former FBI Hostage Negotiator and the CEO of The Black Swan Group Ltd. Before becoming the FBI's lead international kidnapping negotiator, Christopher served as the lead Crisis Negotiator for the New York City division of the FBI. During Chris's 24-year tenure with the Bureau, he was trained in the art of negotiation by not only the FBI, but also Scotland Yard and Harvard Law School. He is also a recipient of the Attorney General's Award for Excellence in Law Enforcement and the FBI Agents Association Award for Distinguished and Exemplary Service. LinkedIn Secrets Masterclass, Have Job Security For Life: Use code ‘podcast' for 30% off at yapmedia.io/course. Resources Mentioned: Chris's Website: https://www.blackswanltd.com/our-team/chris-voss Chris's LinkedIn: https://www.linkedin.com/in/christophervoss/ Chris's Instagram: https://www.instagram.com/thefbinegotiator/ Chris's Facebook: https://www.facebook.com/ChrisVossNegotiation/ Sign up for Chris's newsletter: Text "black swan method" to 33777. Sponsored By: Shopify - Sign up for a one-dollar-per-month trial period at youngandprofiting.co/shopify Green Chef - Go to GreenChef.com/60yap and use code 60yap to get 60% off plus free shipping Indeed - Claim your $75 credit now at indeed.com/profiting More About Young and Profiting Download Transcripts - youngandprofiting.com Get Sponsorship Deals - youngandprofiting.com/sponsorships Leave a Review - ratethispodcast.com/yap Watch Videos - youtube.com/c/YoungandProfiting Follow Hala Taha LinkedIn - linkedin.com/in/htaha/ Instagram - instagram.com/yapwithhala/ TikTok - tiktok.com/@yapwithhala Twitter - twitter.com/yapwithhala Learn more about YAP Media Agency Services - yapmedia.io/ Learn more about your ad choices. Visit megaphone.fm/adchoices
On Today's Episode - Mark welcomes everyone in and lets us know that Chuck will not be with us today. Blunt Force Truth West is without power / AC. So, we were not going to make Chuck go sit in a metal building in 110-degree heat with no AC. Mark introduces us to today's guest Chris Voss (bio below). Chris is going to talk us through some if his lessons learned and share what he knows with us. All Chris's books below https://www.amazon.com/stores/Chris-Voss/author/B018Y2I9A8?ref=ap_rdr&store_ref=ap_rdr&isDramIntegrated=true&shoppingPortalEnabled=true Chris Voss https://www.blackswanltd.com/chris-voss Chris used his many years of experience in international crises and high-stakes negotiations to develop a unique program that applies globally proven techniques to the business world. Prior to 2008, Chris was the lead international kidnapping negotiator for the Federal Bureau of Investigation (FBI), as well as the FBI's hostage negotiation representative for the National Security Council's Hostage Working Group. During his career, he also represented the U.S. government as an expert in kidnapping at two international conferences sponsored by the G8. Before becoming the FBI's lead international kidnapping negotiator, Christopher served as the lead Crisis Negotiator for the New York City division of the FBI. Chris was a member of the New York City Joint Terrorist Task Force for 14 years. He was the case agent on TERRSTOP (Omar Abdel-Rahman/"The Blind Sheikh" case) and the TWA Flight 800 catastrophe. He also negotiated the surrender of the first hostage taker to give up in the Chase Manhattan Bank robbery. During Chris's 24-year tenure with the Bureau, he was trained in the art of negotiation by not only the FBI, but also Scotland Yard and Harvard Law School. He is also a recipient of the Attorney General's Award for Excellence in Law Enforcement and the FBI Agents Association Award for Distinguished and Exemplary Service. Chris has taught business negotiation in MBA programs as an adjunct professor at the University of Southern California Marshall School of Business, and at Georgetown University McDonough School of Business. He also taught business negotiation at Harvard University and guest lectured at the Kellogg School of Management at Northwestern University, the IMD Business School in Lausanne, Switzerland, and the Goethe Business School in Frankfurt, Germany.
When an injury forced former Miami Dolphins linebacker Steve Shull to change his game, he pivoted into finance and real estate. After he read the book Never Split the Difference by Chris Voss, Steve completely transformed his coaching company and redesigned his programs from scratch. Since then, Steve and Chris have been working together to help real estate agents save their time and energy. In this episode, Chris and Steve will cover some of their favorite sales hacks and negotiation principles in their new book The Full Fee Agent. In this episode, Hala, Chris, and Steve will discuss: - Steve's career pivot from football player to real estate agent - How Chris and Steve started working together - How emotions influence our decision-making - The 7 essential truths of human behavior - How to be “the favorite” or “the fool” - Possibility vs. Probability - Why free consulting is a fool's tactic - Why compromise is never equal - And other topics… Chris Voss is a Former FBI Hostage Negotiator and the CEO of The Black Swan Group Ltd. Before becoming the FBI's lead international kidnapping negotiator, Christopher served as the lead Crisis Negotiator for the New York City division of the FBI. During Chris's 24-year tenure with the Bureau, he was trained in the art of negotiation by not only the FBI, but also Scotland Yard and Harvard Law School. He is also a recipient of the Attorney General's Award for Excellence in Law Enforcement and the FBI Agents Association Award for Distinguished and Exemplary Service. Steve Shull grew up outside of Philadelphia, Pennsylvania. He attended The College of William and Mary in Williamsburg, Virginia, and graduated with a BS Degree in 1980. He then played four years in the NFL as a linebacker with the Miami Dolphins and was one of the tri-captains in the 1982 Super Bowl. A knee injury ended his career in 1983. He then went to graduate school at The University of Miami and received his MBA. He worked on Wall Street as an institutional fixed-income salesperson for five years. From 1991 through 1993 he sold residential real estate in Fullerton, CA. In his first year with his partner, they closed 53 transactions. In his second year, they were on pace to sell 100 homes when he came up with the idea to create a coaching program, which marked the beginning of his real estate coaching career in 1993. In 2007, he was one of the founding partners of Teles Properties. Resources Mentioned: Steve's Website: https://performance-coaching.mykajabi.com/ Steve's Linkedin: https://www.linkedin.com/in/smscoach/ Steve's Instagram: https://www.instagram.com/smscoach1/ Chris's Website: https://www.blackswanltd.com/our-team/chris-voss Chris's LinkedIn: https://www.linkedin.com/in/christophervoss/ Chris's Instagram: https://www.instagram.com/thefbinegotiator/ Chris's Facebook: https://www.facebook.com/ChrisVossNegotiation/ Chris and Steve's book The Full Fee Agent: https://www.amazon.com/Full-Fee-Agent-Estate-Professional/dp/1544536631 LinkedIn Secrets Masterclass, Have Job Security For Life: Sign up at yapmedia.io/course. Sponsored By: Shopify - Sign up for a $1 per month trial period at youngandprofiting.co/shopify More About Young and Profiting Download Transcripts - youngandprofiting.com/episodes-new/ Get Sponsorship Deals - youngandprofiting.com/sponsorships Leave a Review - ratethispodcast.com/yap Watch Videos - youtube.com/c/YoungandProfiting Follow Hala Taha LinkedIn - linkedin.com/in/htaha/ Instagram - instagram.com/yapwithhala/ TikTok - tiktok.com/@yapwithhala Twitter - twitter.com/yapwithhala Learn more about YAP Media Agency Services - yapmedia.io/ Learn more about your ad choices. Visit megaphone.fm/adchoices
On today's episode, Dennis speaks with FBI's lead international kidnapping negotiator, CEO & Foudner of The Black Swan Group and best-selling author, Chris Voss. Chris used his many years of experience in international crises and high-stakes negotiations to develop a unique program that applies globally proven techniques to the business world. Prior to 2008, Chris was the lead international kidnapping negotiator for the Federal Bureau of Investigation (FBI), as well as the FBI's hostage negotiation representative for the National Security Council's Hostage Working Group. During his career, he also represented the U.S. government as an expert in kidnapping at two international conferences sponsored by the G8. Before becoming the FBI's lead international kidnapping negotiator, Christopher served as the lead Crisis Negotiator for the New York City division of the FBI. Chris was a member of the New York City Joint Terrorist Task Force for 14 years. He was the case agent on TERRSTOP (Omar Abdel-Rahman/"The Blind Sheikh" case) and the TWA Flight 800 catastrophe. He also negotiated the surrender of the first hostage taker to give up in the Chase Manhattan Bank robbery. During Chris's 24-year tenure with the Bureau, he was trained in the art of negotiation by not only the FBI, but also Scotland Yard and Harvard Law School. He is also a recipient of the Attorney General's Award for Excellence in Law Enforcement and the FBI Agents Association Award for Distinguished and Exemplary Service. Chris has taught business negotiation in MBA programs as an adjunct professor at the University of Southern California Marshall School of Business, and at Georgetown University McDonough School of Business. He also taught business negotiation at Harvard University and guest lectured at the Kellogg School of Management at Northwestern University, the IMD Business School in Lausanne, Switzerland, and the Goethe Business School in Frankfurt, Germany. Since 2009, Chris has also worked with Insite Security as their Managing Director of the Kidnapping Resolution Practice. Today, Dennis and Chris discuss his law enforcement career, how he transitioned into the FBI, the importance of communication and how to master negotiation, how to employ communication out in the streets and why it is so important in everyday life. For more information about Chris and The Black Swan Group: https://www.blackswanltd.com/chris-voss Purchase Chris's book "Never Split the Difference" here: https://www.amazon.com/Never-Split-Difference-audiobook/dp/B01COR1GM2/ref=sr_1_1?hvadid=241647842045&hvdev=c&hvlocphy=9003928&hvnetw=g&hvqmt=e&hvrand=5146985811834273962&hvtargid=kwd-293148709160&hydadcr=22592_10356144&keywords=never+split+the+difference+voss&qid=1683230143&sr=8-1 If you like what you are hearing and want to stay in the loop with the latest in Street Cop Training, please follow our Facebook Page: https://www.facebook.com/StreetCopTraining Don't forget to subscribe and rate the podcast, it truly helps! Sign up for classes here: https://streetcoptraining.com/course-list/Follow our podcast here: https://streetcoptraining.com/street-cop-podcast/ or https://podcasts.apple.com/us/podcast/street-cop-podcast/id1538474515
What in the world is going on in the Middle East? We've got the answers for you on this week's show! During Chris's recent trip to Israel, he interviewed IDF Major Elliot Chodoff to get his scoop as a political analyst on the major developments in Israel and its Middle East neighbors. Elliot discusses the details of the Israeli government's ... Read More The post April 1, 2023 | Middle East Update: Interview w/ Elliot Chodoff appeared first on The Friends of Israel Today Radio.
Jim welcomes a new guest to the podcast, Chris Coffey to discuss numerous topics. From working at Tusk Strategies on crypto, to working with Mayor Bloomberg.Topics covered in this episode include: How Chris and Bradley Tusk met and their relationship over the years from different jobs to Chris working at Tusk Strategies with Bradley. Chris' work with Tusk Strategies and how their work with clients differ from other similar companies. The world of crypto and what is going on with it in New York. Working with the company eToro on their bitcoin license. What it means to have a bitcoin license. The vetting process of potential clients. The Andrew Yang mayoral campaign. Working in city hall and working with Mayor Bloomberg. Mayor Bloomberg and why he stands out as Mayor. New companies that are keeping Chris busy at Tusk Strategies. Chris Coffey is the CEO of Tusk Strategies. He led the New York and New Jersey practices for Tusk Ventures and for Tusk Strategies for 9 years before taking over as CEO of Tusk Strategies in 2021. He's run successful political & legislative efforts in cities and states across the country. In New York, he specializes in creating major media campaigns that dominate news coverage for weeks at a time. Successful examples include Uber, Latch, Bird, Bloomberg, and NYCLASS. In 2017, he served as a senior strategist to Corey Johnson's winning campaign for Speaker of the New York City Council, and the New York Times called him an informal advisor to Governor Andrew Cuomo's 2018 election efforts. He led Tusk's work on Andrew Yang's 2021 campaign for NYC Mayor as Co-Campaign Manager. Chris also advises U.S. Rep. Ritchie Torres (D-NY). Prior to joining Tusk, Chris worked for Mike Bloomberg for 12 years at City Hall, on Mike's three electoral campaigns, and at Bloomberg L.P. During Chris' time in City government, he helped set up the first-ever NYC Digital Office at the Mayor's Office of Media and Entertainment. He co-authored the Roadmap for the Digital City, which Mayor Bloomberg unveiled as the first digital blueprint for City government in the nation. Before that, Chris worked on the 2009 Bloomberg campaign as a senior communications strategist, as First Deputy Commissioner of the Mayor's Community Assistance Unit where he helped manage the Mayor's community relationships, and as an assistant press secretary and director of Mayor Bloomberg's advance team. Chris serves as the Chair of the Brooklyn Bridge Park Conservancy and sits on the boards of Women in Need (WIN), the Brooklyn Academy of Music (BAM), and The Trevor Project, which works to prevent suicides in LGBTQ+ teens. Chris was named one of the Crain's New York Notable LGBTQ Leaders for 2022 and was a recipient of the 2021 Gay City News Impact Award. For the past several years he has been named to City & State's Power Pride list of influential gays in New York as well as to City & State's Top 100 most influential New Yorkers list. He frequently appears on NY1 as an expert on New York politics, and guest lectures at NYU on government and public policy. Chris was born and raised in New York City and now lives in Cobble Hill, Brooklyn with his husband and their two children. Help us grow! Leave us a rating and review - it's the best way to bring new listeners to the show. Have a suggestion, or want to chat with Jim? Email him at: Jim@theLobbyingShow.com Follow The Lobbying Show on Facebook, Instagram, and Twitter for weekly updates about the show, our guests, and more.
Chris Voss is a former Lead FBI Negotiator and dynamic speaker who debunks the biggest myths of negotiation. Chris used his many years of experience in international crises and high-stakes negotiations to develop a unique program that applies globally proven techniques to the business world. Prior to 2008, Chris was the lead international kidnapping negotiator for the Federal Bureau of Investigation (FBI), as well as the FBI's hostage negotiation representative for the National Security Council's Hostage Working Group. During his career, he also represented the U.S. government as an expert in kidnapping at two international conferences sponsored by the G8.Before becoming the FBI's lead international kidnapping negotiator, Christopher served as the lead Crisis Negotiator for the New York City division of the FBI. Chris was a member of the New York City Joint Terrorist Task Force for 14 years. He was the case agent on TERRSTOP (Omar Abdel-Rahman/"The Blind Sheikh" case) and the TWA Flight 800 catastrophe. He also negotiated the surrender of the first hostage taker to give up in the Chase Manhattan Bank robbery. During Chris's 24-year tenure with the Bureau, he was trained in the art of negotiation by not only the FBI, but also Scotland Yard and Harvard Law School. He is also a recipient of the Attorney General's Award for Excellence in Law Enforcement and the FBI Agents Association Award for Distinguished and Exemplary Service. Chris is the author of the book, Never Split The Difference©.
In this episode of The Thoughtful Entrepreneur, your host Josh Elledge speaks with Chris Gwinn, founder and CEO of Great Lakes Advisory.Chris shares his passion for helping small and medium sized businesses standardize all of their processes and ensure everyone follows them.. He added that they also document core processes and measure them, develop and customize training, and teach all leaders how to hold each other accountable. Chris shares some of the benefits of establishing standardized processes - reducing reliance on some of the key employees, creating an environment where there is more responsibility, autonomy and accountability among all leaders, and allowing leaders to focus on the real growth and management of their teams. He also shares the impact of technology on operations. He explains that technology, along with the integration of apps and automation, could help lower operational costs. Chris also provides practical advice on how to assess business processes and performance. He encourages all business leaders to proactively address all issues related to their SOPs if they were to move towards growth and scalability.Key Points from the Episode:How Important is Technology to Operations?Best Practices for Onboarding a New HireRecommendation for Evaluating Your Company's SOPs About Chris GwinnChris is the founder and CEO of Great Lakes Advisory. He began his career at Northern Trust working on an investment team within Northern Trust Wealth Management. During Chris' tenure at Northern Trust, he managed over $85 million of client assets and provided holistic wealth management solutions for high net worth individuals and families.Prior to launching Great Lakes Advisory, Chris was the Director of Finance and Operations at Harmony Center for Surgery of the Ears, Nose, and Throat. As the Director of Finance and Operations, Chris' responsibilities included consulting on daily business operations, building process playbooks, streamlining workflows, strategic planning, improving patient satisfaction, growing practice visibility within the metro Detroit area, and assisting in human resources.Chris shares a passion for operations, processes, finance, investments, and working with people. Chris holds a bachelor's degree in accounting and finance from Marquette University. He has earned the right to use the Chartered Financial Analyst® (CFA®) designation.Outside of work, Chris loves spending time with his wonderful wife, Courtney, Australian Shepherd, Igor, and their families and friends. He is an avid golfer and enjoys running, cycling, and CrossFit.About Great Lakes AdvisoryGreat Lakes Advisory is an operations and financial advisory firm located in Chicago, IL. The company was founded on the principle that great companies testify about their people and their processes. They help entrepreneurs realize their vision by improving their processes, standardizing their operations, and developing engaging training to get everyone aligned, so their business runs faster. Their goal is to help companies train new hires faster, serve more customers, and scale their business.Links Mentioned in this Episode:Want to learn more? Check out Great Lakes Advisory's website at
As 2022 comes to a close, we want to hit pause and share a couple of our favorite episodes from throughout the year. We hope you enjoy listening (or re-listening) to these as much as we do. Chris Voss is the author of “Never Split the Difference: Negotiating as if Your Life Depended on It” and the CEO and Founder of the Black Swan Group Ltd. Chris has used his years of experience in international crises and high-stakes negotiations to develop a unique program and team that applies these globally proven techniques to the business world. He was the lead international kidnapping negotiator for the Federal Bureau of Investigation and the FBI's hostage negotiation representative for the National Security Council's Hostage Working Group. During his government career, he also represented the U.S. Government at two (2) international conferences sponsored by the G-8 as an expert in kidnapping. Prior to becoming the FBI's lead international kidnapping negotiator, Christopher served as the lead Crisis Negotiator for the New York City Division of the FBI. Christopher was a member of the New York City Joint Terrorist Task Force for 14 years. He was the case agent on such cases as TERRSTOP (the Blind Sheikh Case – Sheikh Omar Abdel-Rahman), the TWA Flight 800 catastrophe, and negotiated the surrender of the first hostage taker to give up in the Chase Manhattan bank robbery hostage-taking. During Chris's 24-year tenure in the Bureau, he was trained in the art of negotiation by not only the FBI but Scotland Yard and Harvard Law School. He also received the Attorney General's Award for Excellence in Law Enforcement and the FBI Agents Association Award for Distinguished and Exemplary Service. Chris has taught business negotiation in the MBA program as an adjunct professor at the University of Southern California's Marshall School of Business and at Georgetown University's McDonough School of Business. He has taught business negotiation at Harvard University, guest lectured at The Kellogg School of Management at Northwestern University, The IMD Business School in Lausanne, Switzerland, and The Goethe School of Business in Frankfurt, Germany. Learn more about Chris and his work at www.blackswanltd.com
Capítulo 045: On this episode of Ocu-Pasión we are joined by Singer-songwriter, pianist, and producer Chris Urquiaga, known as JChris. Listen in as we discuss his performance experiences, different art styles to his music, and his support for the LGBTQ+ community along with his own drag persona, Cara Linda. Singer-songwriter, pianist, and producer Chris Urquiaga, known as JChris, is lauded for his exciting performance energy and smooth voice. Hailed as “…the next big thing” by Metro Weekly magazine, this Latin pop virtuoso is internationally recognized for his pop compositions which are laced with Latin, Afro and Brazilian influences. His music explores themes of gender fluidity and queer culture.Chris started playing piano at the age of 7 and started playing at churches at the age of 9. During Chris' childhood years, his performance experiences as a soloist and with choral and instrumental ensembles brewed an interest in composition. Throughout high school and college, Chris developed a desire to tell his own story through his own music. After studying composition at the Eastman School of Music, Chris became highly active as a singer-songwriter, releasing indie pop albums under the stage name Chris Urquiaga. Chris' desire to deepen his connection with and express his Brazilian, Peruvian and gay identity, led him a new direction. In 2020, Chris rebranded himself as an urban Latin artist under the stage name JChris. As JChris, he has already seen great success with the release of his singles. His 2021 single, Caliente (featuring major Latin artist Naldo Benny), has reached over 1 million views on YouTube. Chris' Spotify channel has over 500,000 streams.Chris has co-arranged and co-produced with JohnnyTechAudio for his new sound as JChris. As a team, they have received critical acclaim for their high-quality and edgy urban tracks. Chris has worked with an international team of professionals including chart-topping superstar Naldo Benny for JChris' “Caliente” music video, and Yurel Echezarreta from the movie West Side Story (Remake) for JChris' upcoming LGBT-centered music videos Oportunidad and Dime. A vocal a cappella version of JChris' Macarena has been made by arranger/composer Tom Anderson, whose arrangements have been featured on NBC's “The Sing Off”. The vocal a cappella version of Macarena written by Anderson is planned to be recorded and released in 2023. Chris has also shared the stage with Stokley Williams of the band Mint Condition.Follow JChris: https://jchrisofficial.com/https://www.instagram.com/jchris_music/https://www.youtube.com/user/thehumanipod14https://twitter.com/jchrismusichttps://www.facebook.com/jchrismusicOcu-Pasión Podcast is a heartfelt interview series showcasing the experiences of artists and visionaries within the Latin American/ Latinx community hosted by Delsy Sandoval. Join us as we celebrate culture & creativity through thoughtful dialogue where guests from all walks of life are able to authentically express who they are and connect in ways listeners have not heard before.Delsy Sandoval is the Host and Executive Producer of Ocu-Pasión. If you want to support the podcast, please rate and review the show here. You can also get in touch with Delsy at www.ocupasionpodcast.comFollow Ocu-Pasión on Instagram: @ocupasionpodcast www.instagram.com/ocupasionpodcastJoin the Ocu-Pasión Facebook Group: facebook.com/groups/5160180850660613/Visit www.ocupasionpodcast.com for more episodes.https://linktr.ee/Ocupasionpodcast
JChris joins us on episode 171! Don't miss JChris's 54 Below show coming up on Sept. 18th! Singer-songwriter, pianist, and producer Chris Urquiaga, known as JChris, is lauded for his exciting performance energy and smooth voice. Hailed as “…the next big thing” by Metro Weekly magazine, this Latin pop virtuoso is internationally recognized for his pop compositions which are laced with Latin, Afro and Brazilian influences. His music explores themes of gender fluidity and queer culture. Chris started playing piano at the age of 7 and started playing at churches at the age of 9. During Chris' childhood years, his performance experiences as a soloist and with choral and instrumental ensembles brewed an interest in composition. Throughout high school and college, Chris developed a desire to tell his own story through his own music. After studying composition at the Eastman School of Music, Chris became highly active as a singer-songwriter, releasing indie pop albums under the stage name Chris Urquiaga. Chris' desire to deepen his connection with and express his Brazilian, Peruvian and gay identity, led him a new direction. In 2020, Chris rebranded himself as an urban Latin artist under the stage name JChris. As JChris, he has already seen great success with the release of his singles. His 2021 single, Caliente (featuring major Latin artist Naldo Benny), has reached over 1 million views on YouTube. Chris' Spotify channel has over 500,000 streams. As a gay Latino artist, Chris had the honor of presenting his own headlining concert at Feinstein's/54 Below in NYC entitled Latin Music Night, featuring guest artists from Broadway and Television. New York is a city that Chris has fallen in love with. In October 2021, he made his Off-Broadway debut performing his original music at the Triad Theatre for a play entitled Dig Deep. Choral music has followed Chris for most of his life, giving him experience as a conductor, composer, accompanist, guest vocalist and clinician. In 2022, Chris became the Assistant Director for Grace Chorale of Brooklyn, working with his colleague and Artistic Director, Jason Asbury. Music education is something that Chris deeply values, as it changed his life for the better. In New York, Chris is a music teacher at the prestigious Saint Ann's School in Brooklyn, teaching vocal and instrumental music to middle school and high school students. In 2022, Chris was the professor and curator for the Arts Conservatory For Teens' singer-songwriter program in St. Petersburg, Florida. Chris was entrusted with the task of developing and directing the conservatory's singer-songwriter program for its very first season. On top of working with such incredible industry professionals, Chris shows his support for the LGBTQ+ community through his continued involvement with local organizations. Chris was selected as the featured artist to perform at the 2021 Capital Pride Walk and Rally, for thousands of spectators and distinguished guests including U.S. Vice President Kamala Harris and Washington, D.C. Mayor Muriel Bowser. Chris also shows his support for the LGBTQ+ community with his own drag persona, Cara Linda. Cara Linda first made an appearance in the 2020 music video for “Ya Yo Te Olvidé” and continues to make appearances via her personal Instagram page and Chris's TikTok. Chris is currently composing a musical comedy about gentrification called “Mr. Manhattan!” with lyricist Jordan Silver in New York City. The musical's protagonist, like Chris, is also of Brazilian and Peruvian descent. Learn more about JChris at jchrisofficial.com and get tickets to his upcoming live shows at Get tickets to his upcoming live shows at jchrisofficial.com/live/. Try a Free Trial of BFTS and work 1 on 1 with Coach Joe! https://builtforthestage.com/free-trial www.broadwaypodcastnetwork.com Learn more about your ad choices. Visit megaphone.fm/adchoices
Chris returns as a guest to talk with us about how you deal with change and making things better during a chaning economy. In just 6 months, we have seen things radical change and as a business owner/manager - you have to be on top of your game. Chris Gwinn is the Founder & CEO of Great Lakes Advisory. Chris built his company around documenting processes, standard operating procedures, instructional design, training, and getting everyone aligned. Chris began his career at Northern Trust working on an investment team within Northern Trust Wealth Management. During Chris' tenure at Northern Trust, he managed over $85 million of client assets and provided holistic wealth management solutions for high net worth individuals and families. Prior to launching Great Lakes Advisory, Chris was the Director of Finance and Operations at Harmony Center for Surgery of the Ears, Nose, and Throat. As the Director of Finance and Operations, Chris' responsibilities included consulting on daily business operations, building process playbooks, streamlining workflows, strategic planning, improving patient satisfaction, growing practice visibility within the metro Detroit area, and assisting in human resources. Chris shares a passion for operations, processes, finance, investments, and working with people. Chris holds a bachelor's degree in accounting and finance from Marquette University. He has earned the right to use the Chartered Financial Analyst® (CFA®) designation. Outside of work, Chris loves spending time with his wonderful wife, Courtney, Australian Shepherd, Igor, and their families and friends. He is an avid golfer and enjoys running, cycling, and CrossFit. Contact Information: Chris Gwinn- www.greatlakesadvisory.com, c.gwinn@greatlakesadvisory.com, (773) 309-6359 Hosted by Benny Carreon and Dennis Jackson Benny Carreon- Velocity Technology Group- benny@velocitytechnology.group;https://velocitytechnology.group/ Dennis Jackson-WorX Solution- dennisj@worxsolution.com ; www.worxsolution.com Producer of the show: Meghan Jackson- meghanj@worxsolution.com Music by: jorikbasov from Pixabay
JChris joins us on episode 171! Don't miss JChris's 54 Below show coming up on Sept. 18th! Singer-songwriter, pianist, and producer Chris Urquiaga, known as JChris, is lauded for his exciting performance energy and smooth voice. Hailed as “…the next big thing” by Metro Weekly magazine, this Latin pop virtuoso is internationally recognized for his pop compositions which are laced with Latin, Afro and Brazilian influences. His music explores themes of gender fluidity and queer culture. Chris started playing piano at the age of 7 and started playing at churches at the age of 9. During Chris' childhood years, his performance experiences as a soloist and with choral and instrumental ensembles brewed an interest in composition. Throughout high school and college, Chris developed a desire to tell his own story through his own music. After studying composition at the Eastman School of Music, Chris became highly active as a singer-songwriter, releasing indie pop albums under the stage name Chris Urquiaga. Chris' desire to deepen his connection with and express his Brazilian, Peruvian and gay identity, led him a new direction. In 2020, Chris rebranded himself as an urban Latin artist under the stage name JChris. As JChris, he has already seen great success with the release of his singles. His 2021 single, Caliente (featuring major Latin artist Naldo Benny), has reached over 1 million views on YouTube. Chris' Spotify channel has over 500,000 streams. As a gay Latino artist, Chris had the honor of presenting his own headlining concert at Feinstein's/54 Below in NYC entitled Latin Music Night, featuring guest artists from Broadway and Television. New York is a city that Chris has fallen in love with. In October 2021, he made his Off-Broadway debut performing his original music at the Triad Theatre for a play entitled Dig Deep. Choral music has followed Chris for most of his life, giving him experience as a conductor, composer, accompanist, guest vocalist and clinician. In 2022, Chris became the Assistant Director for Grace Chorale of Brooklyn, working with his colleague and Artistic Director, Jason Asbury. Music education is something that Chris deeply values, as it changed his life for the better. In New York, Chris is a music teacher at the prestigious Saint Ann's School in Brooklyn, teaching vocal and instrumental music to middle school and high school students. In 2022, Chris was the professor and curator for the Arts Conservatory For Teens' singer-songwriter program in St. Petersburg, Florida. Chris was entrusted with the task of developing and directing the conservatory's singer-songwriter program for its very first season. On top of working with such incredible industry professionals, Chris shows his support for the LGBTQ+ community through his continued involvement with local organizations. Chris was selected as the featured artist to perform at the 2021 Capital Pride Walk and Rally, for thousands of spectators and distinguished guests including U.S. Vice President Kamala Harris and Washington, D.C. Mayor Muriel Bowser. Chris also shows his support for the LGBTQ+ community with his own drag persona, Cara Linda. Cara Linda first made an appearance in the 2020 music video for “Ya Yo Te Olvidé” and continues to make appearances via her personal Instagram page and Chris's TikTok. Chris is currently composing a musical comedy about gentrification called “Mr. Manhattan!” with lyricist Jordan Silver in New York City. The musical's protagonist, like Chris, is also of Brazilian and Peruvian descent. Learn more about JChris at jchrisofficial.com and get tickets to his upcoming live shows at Get tickets to his upcoming live shows at jchrisofficial.com/live/. Try a Free Trial of BFTS and work 1 on 1 with Coach Joe! https://builtforthestage.com/free-trial www.broadwaypodcastnetwork.com Learn more about your ad choices. Visit megaphone.fm/adchoices
Chris returns as a guest to talk with us about how you deal with change and making things better during a chaning economy. In just 6 months, we have seen things radical change and as a business owner/manager - you have to be on top of your game. Chris Gwinn is the Founder & CEO of Great Lakes Advisory. Chris built his company around documenting processes, standard operating procedures, instructional design, training, and getting everyone aligned. Chris began his career at Northern Trust working on an investment team within Northern Trust Wealth Management. During Chris' tenure at Northern Trust, he managed over $85 million of client assets and provided holistic wealth management solutions for high net worth individuals and families. Prior to launching Great Lakes Advisory, Chris was the Director of Finance and Operations at Harmony Center for Surgery of the Ears, Nose, and Throat. As the Director of Finance and Operations, Chris' responsibilities included consulting on daily business operations, building process playbooks, streamlining workflows, strategic planning, improving patient satisfaction, growing practice visibility within the metro Detroit area, and assisting in human resources. Chris shares a passion for operations, processes, finance, investments, and working with people. Chris holds a bachelor's degree in accounting and finance from Marquette University. He has earned the right to use the Chartered Financial Analyst® (CFA®) designation. Outside of work, Chris loves spending time with his wonderful wife, Courtney, Australian Shepherd, Igor, and their families and friends. He is an avid golfer and enjoys running, cycling, and CrossFit. Contact Information: Chris Gwinn- www.greatlakesadvisory.com, c.gwinn@greatlakesadvisory.com, (773) 309-6359 Hosted by Benny Carreon and Dennis Jackson Benny Carreon- Velocity Technology Group- benny@velocitytechnology.group;https://velocitytechnology.group/ Dennis Jackson-WorX Solution- dennisj@worxsolution.com ; www.worxsolution.com Producer of the show: Meghan Jackson- meghanj@worxsolution.com Music by: jorikbasov from Pixabay
Chris Voss is the CEO & Founder of The Black Swan Group Ltd and Author of Never Split The Difference: Negotiating As If Your Life Depended On It©.He has used his many years of experience in international crisis and high-stakes negotiations to develop a unique program and team that applies these globally proven techniques to the business world.Prior to 2008, Chris was the lead international kidnapping negotiator for the Federal Bureau of Investigation, as well as the FBI's hostage negotiation representative for the National Security Council's Hostage Working Group. During his government career, he also represented the U.S. Government at two (2) international conferences sponsored by the G-8 as an expert in kidnapping. Prior to becoming the FBI lead international kidnapping negotiator, Christopher served as the lead Crisis Negotiator for the New York City Division of the FBI. Christopher was a member of the New York City Joint Terrorist Task Force for 14 years. He was the case agent on such cases as TERRSTOP (the Blind Sheikh Case – Sheikh Omar Abdel-Rahman), the TWA Flight 800 catastrophe and negotiated the surrender of the first hostage taker to give up in the Chase Manhattan bank robbery hostage taking.During Chris's 24 year tenure in the Bureau, he was trained in the art of negotiation by not only the FBI but Scotland Yard and Harvard Law School. He is also a recipient of the Attorney General's Award for Excellence in Law Enforcement and the FBI Agents Association Award for Distinguished and Exemplary Service.
Chris Voss is the author of “Never Split the Difference: Negotiating as if Your Life Depended on It” and the CEO and Founder of the Black Swan Group Ltd. Chris has used his years of experience in international crises and high-stakes negotiations to develop a unique program and team that applies these globally proven techniques to the business world. He was the lead international kidnapping negotiator for the Federal Bureau of Investigation and the FBI's hostage negotiation representative for the National Security Council's Hostage Working Group. During his government career, he also represented the U.S. Government at two (2) international conferences sponsored by the G-8 as an expert in kidnapping. Prior to becoming the FBI's lead international kidnapping negotiator, Christopher served as the lead Crisis Negotiator for the New York City Division of the FBI. Christopher was a member of the New York City Joint Terrorist Task Force for 14 years. He was the case agent on such cases as TERRSTOP (the Blind Sheikh Case – Sheikh Omar Abdel-Rahman), the TWA Flight 800 catastrophe, and negotiated the surrender of the first hostage taker to give up in the Chase Manhattan bank robbery hostage-taking. During Chris's 24-year tenure in the Bureau, he was trained in the art of negotiation by not only the FBI but Scotland Yard and Harvard Law School. He also received the Attorney General's Award for Excellence in Law Enforcement and the FBI Agents Association Award for Distinguished and Exemplary Service. Chris has taught business negotiation in the MBA program as an adjunct professor at the University of Southern California's Marshall School of Business and at Georgetown University's McDonough School of Business. He has taught business negotiation at Harvard University, guest lectured at The Kellogg School of Management at Northwestern University, The IMD Business School in Lausanne, Switzerland, and The Goethe School of Business in Frankfurt, Germany. Learn more about Chris and his work at www.blackswanltd.com
Working from home can be a great benefit to you and your organization, but there are some key things to keep in mind. One of the most important aspects to make working from home effective is how do you bring on a new team member. Chris shares with us about onboarding and other operational processes to make working from home a real benefit to you and your team. Chris Gwinn is the Founder & CEO of Great Lakes Advisory. Chris built his company around documenting processes, standard operating procedures, instructional design, training, and getting everyone aligned. Chris began his career at Northern Trust working on an investment team within Northern Trust Wealth Management. During Chris' tenure at Northern Trust, he managed over $85 million of client assets and provided holistic wealth management solutions for high net worth individuals and families. Prior to launching Great Lakes Advisory, Chris was the Director of Finance and Operations at Harmony Center for Surgery of the Ears, Nose, and Throat. As the Director of Finance and Operations, Chris' responsibilities included consulting on daily business operations, building process playbooks, streamlining workflows, strategic planning, improving patient satisfaction, growing practice visibility within the metro Detroit area, and assisting in human resources. Chris shares a passion for operations, processes, finance, investments, and working with people. Chris holds a bachelor's degree in accounting and finance from Marquette University. He has earned the right to use the Chartered Financial Analyst® (CFA®) designation. Outside of work, Chris loves spending time with his wonderful wife, Courtney, Australian Shepherd, Igor, and their families and friends. He is an avid golfer and enjoys running, cycling, and CrossFit. Contact Information: Chris Gwinn- www.greatlakesadvisory.com, c.gwinn@greatlakesadvisory.com, (773) 309-6359 Hosted by Benny Carreon and Dennis Jackson Benny Carreon- Velocity Technology Group- benny@velocitytechnology.group;https://velocitytechnology.group/ Dennis Jackson-WorX Solution- dennisj@worxsolution.com ; www.worxsolution.com Producer of the show: Meghan Jackson- meghanj@worxsolution.com Music by: jorikbasov from Pixabay
Working from home can be a great benefit to you and your organization, but there are some key things to keep in mind. One of the most important aspects to make working from home effective is how do you bring on a new team member. Chris shares with us about onboarding and other operational processes to make working from home a real benefit to you and your team. Chris Gwinn is the Founder & CEO of Great Lakes Advisory. Chris built his company around documenting processes, standard operating procedures, instructional design, training, and getting everyone aligned. Chris began his career at Northern Trust working on an investment team within Northern Trust Wealth Management. During Chris' tenure at Northern Trust, he managed over $85 million of client assets and provided holistic wealth management solutions for high net worth individuals and families. Prior to launching Great Lakes Advisory, Chris was the Director of Finance and Operations at Harmony Center for Surgery of the Ears, Nose, and Throat. As the Director of Finance and Operations, Chris' responsibilities included consulting on daily business operations, building process playbooks, streamlining workflows, strategic planning, improving patient satisfaction, growing practice visibility within the metro Detroit area, and assisting in human resources. Chris shares a passion for operations, processes, finance, investments, and working with people. Chris holds a bachelor's degree in accounting and finance from Marquette University. He has earned the right to use the Chartered Financial Analyst® (CFA®) designation. Outside of work, Chris loves spending time with his wonderful wife, Courtney, Australian Shepherd, Igor, and their families and friends. He is an avid golfer and enjoys running, cycling, and CrossFit. Contact Information: Chris Gwinn- www.greatlakesadvisory.com, c.gwinn@greatlakesadvisory.com, (773) 309-6359 Hosted by Benny Carreon and Dennis Jackson Benny Carreon- Velocity Technology Group- benny@velocitytechnology.group;https://velocitytechnology.group/ Dennis Jackson-WorX Solution- dennisj@worxsolution.com ; www.worxsolution.com Producer of the show: Meghan Jackson- meghanj@worxsolution.com Music by: jorikbasov from Pixabay
Christopher Hadnagy is the founder and CEO of Social-Engineer, LLC. During Chris 18 years in the information security industry, he created the worlds first social engineering framework, as well as hosted the first social engineering based podcast. Chris is an adjunct professor of Social Engineering for an NSA Cyber School of excellence at University of Arizona. Chris is also a well-known author, having written five books on social engineering. Chris new book, Human Hacking: Win Friends, Influence People and Leave Them Better Off for Having Met You, released January 5, 2021. Connect with Chris Twitter - www.twitter.com/humanhacker Facebook - https://www.facebook.com/socialengineerinc LinkedIn - https://www.linkedin.com/company/social-engineer Website - www.social-engineer.com Connect with David Hill Website- http://www.davidihill.com/ Facebook- https://www.facebook.com/davidihill/ YouTube- https://www.youtube.com/user/hillteam17 LinkedIn- https://www.linkedin.com/in/davidihill Book: https://www.amazon.com/Sales-Playbook-Simple-Strategies-Close/dp/1628652861 Free Gift: https://callreluctance.davidihill.com/ Free 30-minute Coaching Call https://www.trycoaching.net Monthly Training with David- https://35callchallenge.com/ David's Monthly Article – http://www.davidihill.com/5mistakes/ FACEBOOK COMMUNITY Please follow and join my Group- https://www.facebook.com/groups/ptmastery/ OUR LEAD PROVIDER SPONSORS VULCAN7 https://www.vulcan7.com/pathtomastery/
Negotiating doesn't just take place in hostage situations or in big board rooms. You can end up in conversations exchanging the commodity of your time without even realizing you are in a negotiation. Listen on to learn how to be more aware of these interactions. Today's guest is Chris Voss. During Chris's 24 years of FBI experience, he was trained in the art of negotiation not only by the FBI but by Scotland Yard and Harvard Business School. He is the former FBI Lead International Kidnapping Negotiator. Chris is the author of the negotiating bestseller Never Split the Difference and is the founder and CEO of The Black Swan Group. Chris has taught business negotiation in the MBA programs and has been an adjunct professor at numerous schools of business. He has used his many years of experience to develop a unique program and team that applies these globally proven techniques to the business world. Show Notes: [1:20] - Chris Voss shares his background and how he got into understanding negotiation skills. [2:38] - In his book, Chris presents strategies in specific actionable language. [4:20] - There are times when you are negotiating and you don't know it. [6:22] - We often think that negotiations always include money, but time and implementation are also commodities. [7:16] - The second you want something, you are in a negotiation. [8:11] - Chris explains the results of experimenting with changing the yes questions to no questions. [10:08] - The skills in The Black Swan Method are neutral. [12:50] - If you have a bad feeling, proceed with caution. The more you question, the stronger your instinct will be. [14:31] - Chris Voss describes The Black Swan Method and its solid foundation of skills. [16:20] - Your gut instinct is probably pretty good. Listen to your feelings and think about using the skills to test your gut instinct. [18:30] - Your subconscious can process much more than your conscious mind. [20:30] - Chris Voss demonstrates how anger impacts your decisions. [22:05] - Strategic umbridge is when someone purposefully makes another person angry during negotiation. [25:01] - Dynamic silence is an appropriate response to bringing another's emotions back down. [28:20] - Decision fatigue is something that needs to be factored into negotiation. [29:57] - What is the science behind responding to no-oriented questions? [32:32] - There is a better solution than splitting the difference. [35:02] - What is the craziest negotiation Chris was involved in? [36:01] - 20% of the business deals presented are fake opportunities. [38:57] - It is more impactful and profitable to have a relationship. [40:11] - Chris Voss describes an impossible to fulfill request in a hostage situation in the early 2000s. [41:01] - Stop using the term “pick your brain” when asking for something. [42:06] - It is important to show empathy. Thanks for joining us on Easy Prey. Be sure to subscribe to our podcast on iTunes and leave a nice review. Links and Resources: Podcast Web Page Facebook Page whatismyipaddress.com Easy Prey on Instagram Easy Prey on Twitter Easy Prey on LinkedIn Easy Prey on YouTube Easy Prey on Pinterest Black Swan Website Chris Voss on Twitter Never Split the Difference: Negotiating as if Your Life Depended On It by Chris Voss
Chris Kelly is the founder of Nourish Balance Thrive. Building on his experience as a programmer for hedge funds and large internet companies, he has done amazing things in the health space. After experiencing his own health transformation, he launched Nourish Balance Thrive to help high-calibre athletes optimise their health and performance. After regularly running expensive tests on his clients for years, he figured he could do things his way to save time and money. So he eventually developed BloodSmart.ai, a software that uses inexpensive blood tests from doctor visits to highlight potential issues. Rather than performing thousands of dollars worth of extra tests to find an obscure issue, BloodSmart.ai says, ‘you look like someone with X'. ‘X' can include various conditions, from heavy metal toxicity to hormone imbalances and nutrient deficiencies. The client can then order targeted tests or address their health situation as if they had ‘condition X'. While a condition might not be validated using the blood test, this can give users the hindsight to address their symptoms with early diet and lifestyle changes. BloodSmart.ai is an extremely impressive and intelligent application of Artificial Intelligence and Machine Learning in health. Chris was one of the early members of the Optimising Nutrition Facebook Group, a hive mind of learning. I've enjoyed following his learning journey on his Nourish Balance Thrive Podcast and being a part of his Keto Summit back when keto was all the rage. During Chris's time on the podcast, it was also interesting to discuss the Four Quadrant Model view of health management. We often start with the most complex ‘hacks' to manage our biology's ‘source code'. Sometimes this is necessary. However, we often get the most significant benefits from simple things, like optimising nutrition, managing stress and relationships, and prioritising sunlight, movement, and sleep that align with our evolutionary biology. I'm excited about the potential applications of BloodSmart.ai. This program allows users to take their standard blood tests and use them to identify nutrient deficiencies. From there, you can manage them with real food rather than resorting to supplements and use Nutrient Optimiser to stay back in Quadrant 1. I hope you love this chat with Chris, who I believe is one of the smartest and wisest people in this health space. You can also listen to my chat with Chris on his Nourish Balance Thrive Podcast discussing our latest research on nutrient density.
Podcast guest 314 is Chris Bergmann. During Chris' NDE experience he saw a sea of people. Also during his near death experience he saw 2 infants and someone with a grey beard. --- Support this podcast: https://anchor.fm/jeffrey-s-reynolds/support
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Chris Voss is the former lead international kidnapping negotiator for the Federal Bureau of Investigation, as well as the FBI’s hostage negotiation representative for the National Security Council’s Hostage Working Group. Prior to becoming the FBI lead international kidnapping negotiator, Christopher served as the lead Crisis Negotiator for the New York City Division of the FBI. Christopher was a member of the New York City Joint Terrorist Task Force for 14 years. He was the case agent on such cases as TERRSTOP (the Blind Sheikh Case – Sheikh Omar Abdel-Rahman), the TWA Flight 800 catastrophe and negotiated the surrender of the first hostage taker to give up in the Chase Manhattan bank robbery hostage taking. Today, Chris Voss is the CEO & Founder of The Black Swan Group Ltd and best-selling author of Never Split the Difference. Voss has revolutionized negotiation tactics and greatly impacted how organizations and individuals globally understand and negotiate with one another. His book aims to provide a comprehensive guide to negotiating theory and strategy, giving you the tools you need to negotiate successfully. Voss’s thesis is that good negotiation happens on the emotional level of the brain, not the rational level. Your job as a negotiator, Voss argues, is to practice and display empathy toward your counterpart by understanding their emotions, learning to see the situation from their point of view—and, ultimately, getting them to feel comfortable enough with you to let their emotional guard down. During Chris’s 24 year tenure in the Bureau, he worked through approximately 150 kidnappings worldwide. He was trained in the art of negotiation by not only the FBI but Scotland Yard and Harvard Law School. He is also a recipient of the Attorney General’s Award for Excellence in Law Enforcement and the FBI Agents Association Award for Distinguished and Exemplary Service. Taking emotional intelligence and intuition to the next level, Chis takes us through the negotiation skills that can give us the competitive edge in any discussion, especially as we attempt to drive collective buy-in to a clean energy future. Favourite quotes: "Negotiation is the art of creating possibilities" "Persuasion is not about how bright or smooth or forceful you are. It’s about the other party convincing themselves that the solution you want is their own idea. So don’t beat them with logic or brute force. Ask them questions that open paths to your goals. It’s not about you." Handy links: Chris's website Chris's book Chris Voss video interview Chris on Medium See omnystudio.com/listener for privacy information.
A former kidnapping negotiator with the Federal Bureau of Investigation (FBI) is the ideal person to write a book on negotiating. After all, what could be more challenging than negotiating the life of a hostage? Chris Voss did just that, and used his many years of experience in international crises and high-stakes negotiations to launch Black Swan Consulting and publish Never Split The Difference: Negotiating As If Your Life Depended On It, a Wall Street Journal bestseller, with almost 20,000 five-star reviews on Amazon! In this interview with Published Author host Josh Steimle, Chris discusses how he worked with one of the foremost ghostwriters, Tahl Raz, to write his book. He also explores how he marketed it. Chris was the case agent on such cases as TERRSTOP (the Blind Sheikh Case – Sheikh Omar Abdel-Rahman), the TWA Flight 800 catastrophe and negotiated the surrender of the first hostage taker to give up in the Chase Manhattan bank robbery hostage taking. During Chris's 24-year tenure in the FBI, he was trained in the art of negotiation by not only the FBI but Scotland Yard and Harvard Law School. Links: Twitter Instagram LinkedIn Black Swan Consulting
Chris Voss is the CEO & Founder of The Black Swan Group LtdAuthor of Never Split The Difference: Negotiating As If Your Life Depended On It©.He has used his many years of experience in international crisis and high-stakes negotiations to develop a unique program and team that applies these globally proven techniques to the business world.Prior to 2008, Chris was the lead international kidnapping negotiator for the Federal Bureau of Investigation, as well as the FBI's hostage negotiation representative for the National Security Council's Hostage Working Group. During his government career, he also represented the U.S. Government at two (2) international conferences sponsored by the G-8 as an expert in kidnapping. Prior to becoming the FBI lead international kidnapping negotiator, Christopher served as the lead Crisis Negotiator for the New York City Division of the FBI. Christopher was a member of the New York City Joint Terrorist Task Force for 14 years. He was the case agent on such cases as TERRSTOP (the Blind Sheikh Case – Sheikh Omar Abdel-Rahman), the TWA Flight 800 catastrophe and negotiated the surrender of the first hostage taker to give up in the Chase Manhattan bank robbery hostage taking.During Chris's 24 year tenure in the Bureau, he was trained in the art of negotiation by not only the FBI but Scotland Yard and Harvard Law School. He is also a recipient of the Attorney General's Award for Excellence in Law Enforcement and the FBI Agents Association Award for Distinguished and Exemplary Service.Chris has taught business negotiation in the MBA program as an adjunct professor at University of Southern California's Marshall School of Business and at Georgetown University's McDonough School of Business. He has taught business negotiation at Harvard University, guest lectured at The Kellogg School of Management at Northwestern University, The IMD Business School in Lausanne, Switzerland and The Goethe School of Business in Frankfurt, Germany. Since 2009 Christopher has also worked with Insite Security as their Managing Director of the Kidnapping Resolution Practice. CONNECT WITH CHRIS VOSS: Instagram - https://www.instagram.com/thefbinegotiator/ Facebook - https://www.facebook.com/ChrisVossNegotiation Twitter - https://twitter.com/vossnegotiation Website - https://www.blackswanltd.com/our-team/chris-voss Follow The Story Box on Social MediaINSTAGRAM ► - https://www.instagram.com/thestoryboxpodcast/ TWITTER ► - https://twitter.com/jay_fantom FACEBOOK ► - https://www.facebook.com/thestoryboxpodcast WEBSITE ► - https://thestoryboxpodcast.com/SUBSCRIBE FOR MORE! Apple Podcast ► - https://podcasts.apple.com/au/podcast/the-story-box/id1486295252 Spotify ► - https://open.spotify.com/show/7h8Qv3r2ZV29f7ktJOwmgM?si=FXxYC1JFSHesBv7_d1WtNQ WATCH HERE:YouTube ► - https://www.youtube.com/c/TheStoryBox If you enjoyed this episode please subscribe to YouTube & Apple Podcasts, and leave a 5-star positive rating and review over on Apple Podcasts. Share it around with your friends and family.Support this show http://supporter.acast.com/thestorybox. See acast.com/privacy for privacy and opt-out information.
During Chris's 24-year tenure in the Bureau, he was trained in the art of negotiation by not only the FBI but Scotland Yard and Harvard Law School. He is also a recipient of the Attorney General's Award for Excellence in Law Enforcement and the FBI Agents Association Award for Distinguished and Exemplary Service. Chris has taught business negotiation in the MBA program as an adjunct professor at University of Southern California's Marshall School of Business and at Georgetown University's McDonough School of Business. Chris Voss is the best FBI Hostage Negotiator of our time and discusses what the real definition of that is as well as why it is so important to Never Split the Difference! 00:00 Intro 01:30 Brad's sworn in cop story 03:30 Chris Voss' journey on becoming a cop 05:45 How Chris became interested in Negotiation with the FBI 11:00 The problem with police officers today… and why it is counterproductive 11:44 “Nothing is natural and everything is trained, but that might be 100% accurate.” - Chris Voss 13:45 “Negotiation should be an information gathering process.” - Chris Voss 14:21 “People love to be listened to, not talked at.” - Chris Voss 15:09 Go get Chris' book, “Never Split the Difference” 16:36 Bomb 1: “If you make a deal, you are in a relationship for the duration of the deal so having the other side unhappy is a recipe for losing.” 18:22 “Nobody ever has a problem with the price, the problem is what they are getting for the price.” - Chris Voss 19:32 20-50% of all salespeople are not open to learning and will not make it in every group 21:00 The process of becoming a master negotiator https://www.blackswanltd.com 27:08 An expansion of the definition of negotiation 32:00 The most valuable result from mastering negotiation 33:35 Bombs 2: It's not just one and done, and if you treat it like it is you will leave money on the table for a long time. 35:55 Bombs 3: If you're playing golf and you're not out on the range shooting balls then you won't be as good as you want to be 37:19 Bomb 4: The companies that PRIZE learning are more profitable (training has to be in your value system) 42:54 Bomb 5: Do something right three people know about it, do something wrong and twelve people know about it. 44:39 Bomb 6: We don't give people a hard time on price, we want to know what goes with the price.
In this episode I've had the privilege of interviewing negotiations expert and former FBI agent- Chris Voss. Chris is considered one of the top authorities in business, negotiation, and communication skills . In this episode, he takes us through key communication tips and strategies to help us listen, communicate and negotiate better! About the Guest: Chris has used his many years of experience in international crisis and high-stakes negotiations to develop a unique program and team that applies these globally proven techniques to the business world. Prior to 2008, Chris was the lead international kidnapping negotiator for the Federal Bureau of Investigation, as well as the FBI's hostage negotiation representative for the National Security Council's Hostage Working Group. During his government career, he also represented the U.S. Government at two (2) international conferences sponsored by the G-8 as an expert in kidnapping. Prior to becoming the FBI lead international kidnapping negotiator, Christopher served as the lead Crisis Negotiator for the New York City Division of the FBI. Christopher was a member of the New York City Joint Terrorist Task Force for 14 years. He was the case agent on such cases as TERRSTOP (the Blind Sheikh Case – Sheikh Omar Abdel-Rahman), the TWA Flight 800 catastrophe and negotiated the surrender of the first hostage taker to give up in the Chase Manhattan bank robbery hostage taking. During Chris's 24 year tenure in the Bureau, he was trained in the art of negotiation by not only the FBI but Scotland Yard and Harvard Law School. He is also a recipient of the Attorney General's Award for Excellence in Law Enforcement and the FBI Agents Association Award for Distinguished and Exemplary Service. Chris has taught business negotiation in the MBA program as an adjunct professor at University of Southern California's Marshall School of Business and at Georgetown University's McDonough School of Business. He has taught business negotiation at Harvard University, guest lectured at The Kellogg School of Management at Northwestern University, The IMD Business School in Lausanne, Switzerland and The Goethe School of Business in Frankfurt, Germany. Since 2009 Christopher has also worked with Insite Security as their Managing Director of the Kidnapping Resolution Practice. Connect with Chris: https://www.blackswanltd.com/our-team/chris-voss https://www.blackswanltd.com/our-team/chris-voss https://www.facebook.com/ChrisVossNegotiation https://www.linkedin.com/in/christophervoss/ https://twitter.com/vossnegotiation During the show, we discuss the importance of increasing your self-awareness and becoming clear about who you are. For you to achieve this, CRG encourages you to consider our powerful online course experience so you can live a life with more emotional intelligence and resilience: Why Aren't You More Like Me? (based on our book of the same name). We take you through a step-by-step process to help you clarify, confirm your personal style, strengths, opportunities to improve and so much more. To learn more and register, go to https://crgleader.com/why-arent-you-more-like-me/. If you want to take yourself to the next level, personally or professionally, consider our Professional Mastery & Assessment Certification virtual workshop. This three-day in-depth experience will transform your life. To find out more, go to: https://www.crgleader.com/certification. Thank you in advance for subscribing, sharing and posting a positive review and/or comment as we expand our impact to encourage and inspire others. Until next time, Keep Living On Purpose! Dr. Ken Keis
Episode 80 brings you chef Chris Spear, owner of Perfect Little Bites and fonder of Chefs Without Restaurants. David interviews Chris about his experiences, what got him into cooking, how he started his own personal chef business where he cooks for groups as small as two, and more. Did you know what for one meal it can take a personal chef four days to do all the prep work!? Crazy how much time and thought can go into cultivating a delicious multicourse menu and plan to bring all of your own equipment. During Chris and David’s conversation they touch on a shared love for comradery, podcast making, food, and the joys and struggles of being entrepreneurs. Similar to how David came up with One Small Bite Chris shares with us the story of how Perfect Little Bites because the name of his private/personal chef business. At one point Chris talks a little bit about the kitchen culture and imposter syndrome in his industry. A Little about Chef Chris Spear:Chris Spear is an in-home personal chef and culinary instructor, based in Frederick, Maryland, he provides his services within a 60-mile radius. he strives to provide you with a memorable, restaurant-quality food experience in the comfort of your own home. All dinners and events are personalized for each customer. His culinary degree from Johnson & Wales and he worked as an executive chef with Sodexo, an international food services company with sites all over the world. while working at this level he realized he wasn't spending much time in the kitchen and that was something he missed. Within a few years, Spear left his job at Sodexo to focus on Perfect Little Bites full-time. But once he became an independent business owner, he realized he missed the camaraderie of the kitchen. To combat the loneliness, Chris launched a Facebook group that he named Chefs Without Restaurants, whose purpose is to unite a scattered community of culinary professionals working outside the traditional kitchen setting. which includes personal chefs, food truck operators, caterers, chefs in contract food service, and anyone who wants to get together and have a have a good time. Have you heard about the new One Small Bite Facebook community? Come and join the great conversation and be a part of a community that’s chopping diet culture, asking thought provoking questions about Intuitive Eating, Health at Every Size, and building positive relationships with food.If you want to reach me, please go to One Small Bite podcast website at that link and leave me a 90sec or less audio message. Or, feel free to reach me at info@tdwellness.com I'd love to hear from you. Remember - Chop the diet mentality; Fuel Your Body; and Nourish Your Soul
Prior to 2008, Chris was the lead international kidnapping negotiator for the Federal Bureau of Investigation, as well as the FBI’s hostage negotiation representative for the National Security Council’s Hostage Working Group. During his government career, he also represented the U.S. Government at two (2) international conferences sponsored by the G-8 as an expert in kidnapping. Prior to becoming the FBI lead international kidnapping negotiator, Christopher served as the lead Crisis Negotiator for the New York City Division of the FBI. Christopher was a member of the New York City Joint Terrorist Task Force for 14 years. He was the case agent on such cases as TERRSTOP (the Blind Sheikh Case – Sheikh Omar Abdel-Rahman), the TWA Flight 800 catastrophe and negotiated the surrender of the first hostage taker to give up in the Chase Manhattan bank robbery hostage taking. During Chris’s 24 year tenure in the Bureau, he was trained in the art of negotiation by not only the FBI but Scotland Yard and Harvard Law School. He is also a recipient of the Attorney General’s Award for Excellence in Law Enforcement and the FBI Agents Association Award for Distinguished and Exemplary Service. Chris has taught business negotiation in the MBA program as an adjunct professor at University of Southern California’s Marshall School of Business and at Georgetown University’s McDonough School of Business. He has taught business negotiation at Harvard University, guest lectured at The Kellogg School of Management at Northwestern University, The IMD Business School in Lausanne, Switzerland and The Goethe School of Business in Frankfurt, Germany. Since 2009 Christopher has also worked with Insite Security as their Managing Director of the Kidnapping Resolution Practice. https://www.blackswanltd.com/our-team/chris-voss Learn more about your ad choices. Visit megaphone.fm/adchoices
In this episode we interview Chris Hadnagy on relationships and dating. In particular we dive into dating scams and how they happen and how you can avoid them. Our Website www.LoveWithIntelligence.com Free training on how you can meet the right one: www.LoveWithIntelligence.com/webinar To learn more about Chris Hadnagy check out: https://www.social-engineer.com/ Check out his latest book! https://www.amazon.co.uk/Human-Hacking-Friends-Influence-People About Chris Hadnagy Christopher Hadnagy is the founder and CEO of Social-Engineer, LLC. During Chris’ 16 years in the information security industry, he created the world’s first social engineering framework and newsletter, as well as hosted the first social engineering based podcast. Chris is also a well-known author, having written four books on social engineering. Chris’ new book, “Human Hacking: Win Friends, Influence People and Leave Them Better Off for Having Met You”, will be available January 5, 2021. Christopher Hadnagy is an Adjunct Professor of Social Engineering for the University of Arizona’s NSA designated Center of Academic Excellence in Cyber Operations (CAE-CO). He also lectures and teaches about social engineering around the globe. Moreover, he’s been invited to speak at the Pentagon, as well as other high secure facilities. Additionally, as the creator of the world’s first Social Engineering Capture the Flag (SECTF), Chris leads the way in educating people on this serious threat. Chris works with some of the world’s leaders in scientific research for the purpose of acquiring a deeper understanding of social engineering. Notably, Chris authored a book with Dr. Paul Ekman regarding the use of nonverbal communication by social engineers. Chris is certified as an Offensive Security Certified Professional (OSCP) as well as an Offensive Security Wireless Professional (OSWP). He is also the creator of the Social Engineering Pentest Professional (SEPP) and Master’s Level Social Engineering (MLSE) Certifications. --- Send in a voice message: https://anchor.fm/lovewithintelligence/message
Prior to 2008, Chris was the lead international kidnapping negotiator for the Federal Bureau of Investigation, as well as the FBI's hostage negotiation representative for the National Security Council's Hostage Working Group. During his government career, he also represented the U.S. Government at two (2) international conferences sponsored by the G-8 as an expert in kidnapping. Prior to becoming the FBI lead international kidnapping negotiator, Christopher served as the lead Crisis Negotiator for the New York City Division of the FBI. Christopher was a member of the New York City Joint Terrorist Task Force for 14 years. He was the case agent on such cases as TERRSTOP (the Blind Sheikh Case – Sheikh Omar Abdel-Rahman), the TWA Flight 800 catastrophe and negotiated the surrender of the first hostage taker to give up in the Chase Manhattan bank robbery hostage taking. During Chris's 24 year tenure in the Bureau, he was trained in the art of negotiation by not only the FBI but Scotland Yard and Harvard Law School. He is also a recipient of the Attorney General's Award for Excellence in Law Enforcement and the FBI Agents Association Award for Distinguished and Exemplary Service.
Chris Ramey has been referred to as America's leading expert on selling to the affluent. As Chris has clients in over 20 countries worldwide, perhaps that reference needs to be expanded. During Chris's visit we discussed the difference in affluent, high end, and luxury. Chris offered great insight as to how everyone finds something they place a great value on and will spend the money to purchase it; even as the purchase is inconsistent with the other possessions or services they have in their life. If you are wanting to learn how to sell to the affluent market, this hour long program would be a great investment of your time.
Contact info Black Swan (301)220-3540 info@blackswanltd.com Bio: He has used his many years of experience in international crisis and high-stakes negotiations to develop a unique program and team that applies these globally proven techniques to the business world. Prior to 2008, Chris was the lead international kidnapping negotiator for the Federal Bureau of Investigation, as well as the FBI’s hostage negotiation representative for the National Security Council’s Hostage Working Group. During his government career, he also represented the U.S. Government at two (2) international conferences sponsored by the G-8 as an expert in kidnapping. Prior to becoming the FBI lead international kidnapping negotiator, Christopher served as the lead Crisis Negotiator for the New York City Division of the FBI. Christopher was a member of the New York City Joint Terrorist Task Force for 14 years. He was the case agent on such cases as TERRSTOP (the Blind Sheikh Case – Sheikh Omar Abdel-Rahman), the TWA Flight 800 catastrophe and negotiated the surrender of the first hostage taker to give up in the Chase Manhattan bank robbery hostage taking. During Chris’s 24 year tenure in the Bureau, he was trained in the art of negotiation by not only the FBI but Scotland Yard and Harvard Law School. He is also a recipient of the Attorney General’s Award for Excellence in Law Enforcement and the FBI Agents Association Award for Distinguished and Exemplary Service. Chris has taught business negotiation in the MBA program as an adjunct professor at University of Southern California’s Marshall School of Business and at Georgetown University’s McDonough School of Business. He has taught business negotiation at Harvard University, guest lectured at The Kellogg School of Management at Northwestern University, The IMD Business School in Lausanne, Switzerland and The Goethe School of Business in Frankfurt, Germany. Since 2009 Christopher has also worked with Insite Security as their Managing Director of the Kidnapping Resolution Practice. Learn more about your ad choices. Visit megaphone.fm/adchoices
Chris Voss, a former FBI hostage negotiator and founder of The Black Swan Group, has returned to the podcast to impart his knowledge on how to get through to those who don’t want to listen. In making sales, creating contacts, or consulting your clients, the ability to negotiate is paramount. And Chris’s foolproof method is by throwing out the snake oil salesmen pitch and embracing safety, trust, and need. Listen in as Heather and her mentees pick Chris’s brain on the importance of tactical empathy, deactivating negativity, and how to go from a hustler to a challenger. About The Guest:Chris Voss is the CEO & Founder of The Black Swan Group Ltd. He has used his many years of experience in international crisis and high-stakes negotiations to develop a unique program and team that applies these globally proven techniques to the business world.Prior to 2008, Chris was the lead international kidnapping negotiator for the Federal Bureau of Investigation, as well as the FBI’s hostage negotiation representative for the National Security Council’s Hostage Working Group. During his government career, he also represented the U.S. Government at two international conferences sponsored by the G-8 as an expert in kidnapping. Prior to becoming the FBI lead international kidnapping negotiator, Christopher served as the lead Crisis Negotiator for the New York City Division of the FBI. Christopher was a member of the New York City Joint Terrorist Task Force for 14 years. He was the case agent on such cases as TERRSTOP (the Blind Sheikh Case – Sheikh Omar Abdel-Rahman), the TWA Flight 800 catastrophe and negotiated the surrender of the first hostage taker to give up in the Chase Manhattan bank robbery hostage taking.During Chris’s 24 year tenure in the Bureau, he was trained in the art of negotiation by not only the FBI but Scotland Yard and Harvard Law School. He is also a recipient of the Attorney General’s Award for Excellence in Law Enforcement and the FBI Agents Association Award for Distinguished and Exemplary Service.Chris has taught business negotiation in the MBA program as an adjunct professor at University of Southern California’s Marshall School of Business and at Georgetown University’s McDonough School of Business. He has taught business negotiation at Harvard University, guest lectured at The Kellogg School of Management at Northwestern University, The IMD Business School in Lausanne, Switzerland and The Goethe School of Business in Frankfurt, Germany. Since 2009 Christopher has also worked with Insite Security as their Managing Director of the Kidnapping Resolution Practice.Finding Chris Voss:Website: www.blackswanltd.comSubscribe to the newsletter by texting BLACK SWAN METHOD to 33777Buy his book: Never Split the DifferenceTwitter: @VossNegotiation To inquire about my coaching program opportunity visit https://mentorship.heathermonahan.com/ Review this podcast on Apple Podcast using this LINK and when you DM me the screen shot, I buy you my $299 video course as a thank you! My book Confidence Creator is available now! get it right
Dr. Robert James Bray attended the University of Maryland School of Dentistry where he earned his Doctorate in Dental Surgery. Dr. Bray went on to obtain his Certificate of Orthodontics at the Eastman Dental Center in Rochester, New York, completing his M.S at the University of Rochester School of Medicine and Dentistry with a major course in genetics. An active member of the community, Dr. Bray has served on Shore Medical Center’s, Howard S. Stainton Society and Shore Tomorrow fundraising campaigns for over 16 years. Dr. Bray is the current C.E.O of the Schulman Study Group and AAO Foundation National Planned Giving Chair. He has served on the Brigantine Board of Education, including working as the president of the Board for eleven years. Dr. Bray continues to serve as an Associate Clinical Professor at the Temple University Kornberg School of Dentistry in the Orthodontic Department and a visiting professor at the Eastman Institute of Oral Health, Rochester, New York. Chris Vranas, CAE, is the Executive Director of the SG Management LLC formulary known as the Schulman Group. Chris is well known in the orthodontic/dental space having served as the Executive Director for the American Association of Orthodontists for 17 years. Under Chris’s management, the AAO grew from 9000 to 18,500 members with 90% market share and retention. Chris oversaw the fundamental changes impacting orthodontics during the early 2000’s and prepared the members for a profitable future. Chris also worked within the Dental Specialty Group to bring the profession together toward a strong lobbying and working relationship with the ADA, ADEA and others within the dental and healthcare space. During Chris’s time at the Association of Dental Support Organizations, membership increased by 15% and developed their strategic plan designed to be all inclusive of DSO’s and small group practices and work in collaboration with traditional dental organizations.
This clip is from Chris's live consulting show, Organize Chaos. During Chris’s chat with entrepreneur Ashley Bright, Chris lays out three sound tips for marketing yourself as a public speaker to help you acquire more speaking jobs.
This week I am joined by Christopher Harmon Jr of Harmland Visions LLC with the hope and expectation that, based on the recent events, we could have the tough conversation about racism. Until now, the title of this series has been the Live Conversation Series. That no longer represents the intention of the series so I am changing it to the Live Listening Series. I realize more than ever how important it is that I support those that have a voice that needs to be heard. I am committed helping them share their story through this platform. Moving to Dallas in 2010 from Monroe, Louisiana, Christopher Harmon started his company, Harmland Visions in the Events industry. Providing clients with Videography, Photography, DJ, Lighting, and Special Effects services, Chris was able to take Harmland to the top of the industry and created one of the strongest entertainment brands in the area. Chris also began a second company within the brand called High School Hype. During Chris's career, he has represented the Weddings and Events industry well by being a member of all of the local organizations as well as serving on the board of SWP, Txacom and NACE.
This week I am joined by Christopher Harmon Jr of Harmland Visions LLC with the hope and expectation that, based on the recent events, we could have the tough conversation about racism. Until now, the title of this series has been the Live Conversation Series. That no longer represents the intention of the series so I am changing it to the Live Listening Series. I realize more than ever how important it is that I support those that have a voice that needs to be heard. I am committed helping them share their story through this platform. Moving to Dallas in 2010 from Monroe, Louisiana, Christopher Harmon started his company, Harmland Visions in the Events industry. Providing clients with Videography, Photography, DJ, Lighting, and Special Effects services, Chris was able to take Harmland to the top of the industry and created one of the strongest entertainment brands in the area. Chris also began a second company within the brand called High School Hype. During Chris’s career, he has represented the Weddings and Events industry well by being a member of all of the local organizations as well as serving on the board of SWP, Txacom and NACE.
Chris Voss may be the coolest guy in the world. The former lead international kidnapping negotiator for the Federal Bureau of Investigation, as well as the FBI’s hostage negotiation representative for the National Security Council’s Hostage Working Group, Voss now runs Black Swan Limited, where he brings all the techniques he perfected to the business world. During Chris’s 24-year tenure in the Bureau, he was trained in the art of negotiation by not only the FBI but also Scotland Yard and Harvard Law School. He's taught business negotiation in the MBA program as an adjunct professor at the University of Southern California’s Marshall School of Business and at Georgetown University’s McDonough School of Business. Oh and he's also taught business negotiation at a little school called Harvard. But we barely got into any of that. That's because this conversation focused on his book Never Split the Difference, which has sold over a million copies, changed how countless businesses operated and made Voss into a media darling with the media hits and Mastermind course to prove it. In this episode, we talked about his top tips for a successful launch—be prepared to outwork everyone else, answer questions on Quora, do every interview, no matter how small and study the great Ted talkers, comedians and media personalities to see how they deliver information in a compelling way. We also talked about how no one wanted this book that went on to change the way business is done. And then we got into the matter of a Facebook friend request. How did this negotiation go? You're going to have to listen to the episode to find out. WANT TO WRITE YOUR OWN BOOK? DOWNLOAD MY ONE-PAGE MEMOIR STRUCTURE CHEAT SHEET AT WWW.MEMOIRDOWNLOAD.COM TO GET STARTED.
In this episode, Mark Sing breaks down the amazing tactics and supreme wisdom of Chris Voss, a 20-year negotiation team veteran of the FBI. During Chris's tenure, he helped rewrite the negotiation handbook; making EMOTIONS the focal point of all negotiations and thus increasing negotiation success rates exponentially. The principals shared in this 2 part series can be applied to business negotiations, haggling, sales, buying stuff, and most importantly, seduction! Get 1 on 1 mentoring with Mark: http://www.CoachMarkSing.com Contact Mark directly: CoachMarkSing@Gmail.com Follow Mark on IG: https://www.instagram.com/coachmarksing/
About the Author Chris Voss has used his many years of experience in international crisis and high-stakes negotiations to develop a unique program and team that applies these globally proven techniques to the business world. Prior to 2008, Chris was the lead international kidnapping negotiator for the Federal Bureau of Investigation, as well as the FBI’s hostage negotiation representative for the National Security Council’s Hostage Working Group. During Chris’s 24 year tenure in the Bureau, he was trained in the art of negotiation by not only the FBI but Scotland Yard and Harvard Law School. He is also a recipient of the Attorney General’s Award for Excellence in Law Enforcement and the FBI Agents Association Award for Distinguished and Exemplary Service. Source: https://www.blackswanltd.com/our-team/chris-voss About the Book Everything we’ve previously been taught about negotiation is wrong: you are not rational; there is no such thing as ‘fair’; compromise is the worst thing you can do; the real art of negotiation lies in mastering the intricacies of No, not Yes. These surprising tactics—which radically diverge from conventional negotiating strategy—weren’t cooked up in a classroom, but are the field-tested tools FBI agents used to talk criminals and hostage-takers around the world into (or out of) just about any scenario you can imagine. Throughout the book, Voss draws on his experiences in truly life-or-death situations to illustrate these techniques, and offers scores of examples of how they translate into our working lives. Source: https://info.blackswanltd.com/library Links Find out more about the techniques in the book and worksheets to help plan your negotiations here: https://www.blackswanltd.com/ Buy from The Book Depository https://www.bookdepository.com/Never-Split-Difference-Chris-Voss/9781847941497/?a_aid=stephsbookshelf BIG IDEA 1 (4:14) – Tactical empathy Tactical empathy is not about agreeing with the other person’s position. Chris talks about the fact that some people are allergic in this concept because the idea of extending empathy to a hostage taker or terrorist is so abhorrent. However, the beauty of empathy is that it doesn’t demand that you agree with the other person but does mean you need to identify their underlying emotion. You don’t need to like the other person or agree with their idea to try and identify what they might be feeling. There are two ways to better build tactical empathy. First is mirroring, it’s what humans and even animals do to create comfort with others. There are two kinds of mirroring – physical and verbal mirroring. Physical mirroring is moving in sync with the other person (which builds trust and like-ness). Verbal mirroring is repeating back the last 1-3 vital words that the other person said, which allows them to elaborate more – creating deeper understanding and connection. BIG IDEA 2 (7:46) – NO is your friend. The big myth in negotiation or sales is we want people to say ‘yes’, and say yes as quickly as possible. However, no is good because it slows things down, helps us get to the real issue and allows people to make better decisions. Mark Cuban once said – “Every no gets you closer to yes”. No also puts the feeling of control back with the other person, which is very important in a negotiation situation. BIG IDEA 3 (10:13) – Forget fair. We often fall into the trap of wanting everything to be ‘fair’ whenever we talk about negotiation. ‘Fairness’ is often used to accuse the other party (either implicitly or explicitly) of being either unfair (they’ve made you a horrible offer) or unreasonableness (they have declined your ‘fair’ offer). This is not very useful to a relationship in a negotiation when the idea of fairness is often used as a weapon in order to accuse someone of something that they are not doing. Chris has discovered that one positive way of using fairness in a negotiation is up front, by making a statement like ‘I want you to feel like you’re being fairly treated at all times, so please stop me at any time you feel we’re being unfair and we’ll address it’. Again, this puts fairness on the table up front (rather than an accusation later on) and gives control and permission to the other party to bring up ‘unfairness’ at the right time. Music By: Almanac Song by Seth Parson Let’s Connect LinkedIn: www.linkedin.com/in/steph-clarke Instagram: @stephsbizbookshelf Enjoying the show? Please hit subscribe so you don’t miss an episode and leave a review on iTunes to help others find us.
Chris Voss is the CEO & Founder of the Black Swan Group Ltd and the author of Never Split The Difference: Negotiating As If Your Life Depended On It. Chris was the lead international kidnapping negotiator for the Federal Bureau of Investigation, as well as the FBI’s hostage negotiation representative for the National Security Council’s Hostage Working Group. During Chris’s 24 year tenure in the Bureau, he was trained in the art of negotiation by not only the FBI but Scotland Yard and Harvard Law School. He is also a recipient of the Attorney General’s Award for Excellence in Law Enforcement and the FBI Agents Association Award for Distinguished and Exemplary Service.Find the Black Swan Group here: https://www.blackswanltd.com/Find Industry Talks here: https://industrytalks.net/Find Roman Perry here: https://www.romanperry.rocks/
In this episode of the Million Dollar Mortgage Experience, Jon Maddux sits down with legendary negotiator, Chris Voss. Chris has been featured in TIME, Business Insider, Fortune, CNN, ABC news, and many others. Chris Voss is prominently known for taking his field-tested skills as the FBI’s former lead international kidnapping negotiator and putting them in his book Never Split The Difference. Jon talks to Chris about how to find out if you’re the favorite or the fool, how to bond with the person you’re negotiating with, why Orpah is one of the best negotiators of all time and much more. Chris Voss Bio Prior to 2008, Chris was the lead international kidnapping negotiator for the Federal Bureau of Investigation, as well as the FBI’s hostage negotiation representative for the National Security Council’s Hostage Working Group. During his government career, he also represented the U.S. Government at two (2) international conferences sponsored by the G-8 as an expert in kidnapping. Prior to becoming the FBI lead international kidnapping negotiator, Christopher served as the lead Crisis Negotiator for the New York City Division of the FBI. Christopher was a member of the New York City Joint Terrorist Task Force for 14 years. He was the case agent on such cases as TERRSTOP (the Blind Sheikh Case – Sheikh Omar Abdel-Rahman), the TWA Flight 800 catastrophe and negotiated the surrender of the first hostage taker to give up in the Chase Manhattan bank robbery hostage-taking. During Chris’s 24 year tenure in the Bureau, he was trained in the art of negotiation by not only the FBI but Scotland Yard and Harvard Law School. He is also a recipient of the Attorney General’s Award for Excellence in Law Enforcement and the FBI Agents Association Award for Distinguished and Exemplary Service. Chris has taught business negotiation in the MBA program as an adjunct professor at the University of Southern California’s Marshall School of Business and at Georgetown University’s McDonough School of Business. He has taught business negotiation at Harvard University, guest lectured at The Kellogg School of Management at Northwestern University. The Million Dollar Mortgage Experience is the premier podcast for mortgage brokers and other real estate professionals aimed at giving away tricks, tips, and secrets to help you originate mortgage jumbo loans. Instagram: MillionDollarMortgage_Podcast Host: Jon Maddux - CEO/Co-Founder of FundLoans, Jon Maddux has been in the mortgage/finance industry for over several decades and has been featured in publications such as Forbes Names You Need to Know, The Wallstreet Journal, and more. There are few professionals that possess as much knowledge and experience in non-QM as Jon Maddux. Instagram: JonMaddux_ Facebook: Facebook.com/jonmadduxbiz FundLoans is a Jumbo/Super Jumbo wholesale mortgage lender that specializes in non-QM lending (in fact, it’s ALL we do). If you are a mortgage broker who is interested in learning more about our products, you may contact us at Info@FundLoans.com. Instagram: FundLoans Facebook: Facebook.com/FundLoans YouTube: YouTube.com/FundLoans *This podcast is intended to aid mortgage professionals only* FundLoans NMLS ID:1202262 If you are in the mortgage industry and are interested in learning more about FundLoans’ Jumbo and Super Jumbo Non-QM Mortgage Products, contact us at Info@FundLoans.com or call 866-234-6981.
There's a way to always get what you want.And it doesn't mean you need to be a tyrant. The art of negotiating is what each of us can learn in order to consistently and confidently get people on our side. To learn this art, I brought back a super popular guest from a few years ago, former FBI negotiator Chris Voss. Since our first interview, he has only grown in popularity, and I knew he'd have new insights about how to use the art of negotiation in business and life.Chris is not just a teacher and an author.During Chris’s 24 year tenure in the FBI, he was trained in the art of negotiation by not only the FBI but Scotland Yard and Harvard Law School. He has used his many years of experience in international crisis and high-stakes negotiations to develop a unique program and team that applies these globally proven techniques to the business world. Now he runs a top consulting company and teaches negotiation to graduate students at universities like Harvard and Georgetown.In this conversation, we discussed several ways you can negotiate in your day to day life, including getting discounts on anything you buy, closing huge business deals, and walking away from deals and relationships that will never work out. I can't wait for you to hear what Chris has to teach in Episode 902.How can we navigate emotional issues without getting too emotional about it? (2:40)How often did you fall backwards as an FBI negotiator and get reactive? (8:06)What are the biggest findings you learned about negotiation since your book came out? (16:47)What are the most common negotiations that anyone goes through on a daily basis? (29:04)How can you not take criticism personally? (49:48)How important is intention before you begin a negotiation? (57:02)How do you handle a negotiation that has gone south so that you don’t burn a bridge? (1:03:04)What hostage negotiation tactics do you use on a daily basis? (1:06:30)What’s the best approach for someone who wants to buy something? (1:08:14)How you can learn to not get defensive when triggered (5:44)Tools to use when making a deal in business (13:02)Why asking “why” questions makes people defensive (21:40)Ways to negotiate client deals if you are just starting out in your career (27:25)The formula to get people to do things for you because they feel like it (31:48)How to be a great sounding board for someone to work through their feelings (40:35)A role-playing exercise you can do with a friend to practice negotiation (51:51)Plus much more...If you enjoyed this episode, check out the video, show notes and more at http://www.lewishowes.com/902 and follow at instagram.com/lewishowes
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GET CHRIS VOSS'S BOOK - NEVER SPLIT THE DIFFERENCE - CHRIS VOSS: https://amzn.to/2ZeiY8B To learn more from Chris send a text to the number 22828 - send FBIEMPATHY (no space) - and you'll get his email newsletter! If you want to know how to negotiate, how to never split the difference, how to negotiate like Chris Voss, watch this interview! In this video I am showing you an interview with one of my favorite authors, Chris Voss. He will share all about his book on negotiation, talk about his book Never Split the Difference, and we will talk about my review of Never Split the Difference by Chris Voss! Chris Voss is the CEO & Founder of the Black Swan Group Ltd and Author of Never Split The Difference: Negotiating As If Your Life Depended On It. Prior to 2008, Chris was the lead international kidnapping negotiator for the Federal Bureau of Investigation, as well as the FBI’s hostage negotiation representative for the National Security Council’s Hostage Working Group. During Chris’s 24 year tenure in the Bureau, he was trained in the art of negotiation by not only the FBI but Scotland Yard and Harvard Law School. He is also a recipient of the Attorney General’s Award for Excellence in Law Enforcement and the FBI Agents Association Award for Distinguished and Exemplary Service. #NEVERSPLITTHEDIFFERENCE #CHRIS VOSS #BOOK ON NEGOTIATION
Chris is a serial entrepreneur and investor with more than 25 years of experience across a dozen startups, private and public companies and various social enterprises. He is currently a Venture Partner at GGV Capital in San Francisco and Shanghai, as is a sought after expert on company culture, team building and what it takes to scale a business. He has spoken at the World Economic Forum in Davos and Beijing, among many other events, and is a contributor to Forbes.com.Chris began his career in the mid 1990’s at Grainger, a Fortune 500 industrial supply company that he helped launch into the Internet age with Grainger.com - one of the first B2B e-commerce platforms that is now generating north of $5B in annual sales for the company. From there he moved to webMethods, where as SVP of Global Services he helped grow the company valuation from $50M to a $10B company, and all the way back down to reality through the internet bubble.Chris is most widely known for his leadership at Appirio, a global cloud services business that he co-founded in 2006 and led for 12 years as CEO. Appirio was one of the early pioneers in cloud computing and grew to 1,200 people in 5 countries. It was eventually acquired by Wipro Technologies in October of 2016 for $550M. During Chris’s 12 year run at Appirio, he and his team won multiple ‘Best Places to Work’ awards for Appirio’s corporate culture and was named a World Economic Forum Tech Pioneer.Chris current sits on the Board of Trustees at Bates College in Lewiston ME, his alma mater. He also holds advisory board positions at Studio Science (a design and innovation consultancy in Indianapolis) and Southern Grist (Nashville’s #1 craft brewery). He also has a portfolio of personal investments including PlushCare, YouBet, ANT Financial, and Eaze.In addition to his work at GGV and consulting, he is also an operating partner at Thunderboss (a lakeside bar and grill in Green Lake WI that he built and opened with his wife in 2018), as well as two tequila businesses - SipTequila.com (a premium tequila business focused on a direct to consumer model), and Compoveda (his own private label tequila).Chris and his wife Lori live in Winnetka IL, Green Lake WI and on United Airlines trying to keep up with not only their businesses but also their three kids.Check out what Chris is up to at: https://www.chrisbarbin.com/
Prior to 2008, Chris was the lead international kidnapping negotiator for the Federal Bureau of Investigation, as well as the FBI’s hostage negotiation representative for the National Security Council’s Hostage Working Group. During his government career, he also represented the U.S. Government at two (2) international conferences sponsored by the G-8 as an expert in kidnapping. Prior to becoming the FBI lead international kidnapping negotiator, Christopher served as the lead Crisis Negotiator for the New York City Division of the FBI. Christopher was a member of the New York City Joint Terrorist Task Force for 14 years. During Chris’s 24 year tenure in the Bureau, he was trained in the art of negotiation by not only the FBI but Scotland Yard and Harvard Law School. He is also a recipient of the Attorney General’s Award for Excellence in Law Enforcement and the FBI Agents Association Award for Distinguished and Exemplary Service. Chris has taught business negotiation in the MBA program as an adjunct professor at University of Southern California’s Marshall School of Business and at Georgetown University’s McDonough School of Business. He has taught business negotiation at Harvard University, guest lectured at The Kellogg School of Management at Northwestern University, The IMD Business School in Lausanne, Switzerland and The Goethe School of Business in Frankfurt, Germany. Since 2009 Christopher has also worked with Insite Security as their Managing Director of the Kidnapping Resolution Practice. He speaks with us about tactical empathy, emotional intelligence and getting results. 22828 FBIEMPATHY The Rundown Never Split The Difference Emotional Intelligence Tactical Empathy Start With No Hyperloop Epiphany Ego Problems: Not If, When Energy Negative Emotions DIGJAM What’s In It For Me? Intuitive Listening Results Are Sexy Value Pitches Shifting Goalposts Accountability Assertiveness How Do “We” Fix This? Hitting It Head On Middlemen Preserving Relationships Proof Of Life Common Mistakes Black Swan Group Harvard Habits For Success Endurance Decision Fatigue Upcoming Projects Action Steps Subscribe to our Youtube Channel for lots of great content! Get tickets to our next Multifamily Mastery Event in Orlando!
The Black Swan Group is a consulting company that trains its clients how to be successful at negotiating. They help achieve exceptional results in business and personal negotiations using hostage negotiation skills. The Group was co-founded by Chris Voss, the author of Never Split the Difference: Negotiating as if Your Life Depended on It, and his son Brandon Voss. Prior to writing this bestselling book, Chris Voss was the lead international kidnapping negotiator for the FBI, as well as the FBI's hostage negotiation representative for the National Security Council's Hostage Working Group. During his government career, he also represented the U.S. Government at two international conferences sponsored by the G-8 as an expert in kidnapping. Prior to becoming the FBI lead international kidnapping negotiator, Chris served as the lead Crisis Negotiator for the New York City Division of the FBI. He was a member of the New York City Joint Terrorist Task Force for 14 years. During Chris's 24 year tenure in the FBI, he was trained in the art of negotiation by not only the FBI but Scotland Yard and Harvard Law School. He is also a recipient of the Attorney General's Award for Excellence in Law Enforcement and the FBI Agents Association Award for Distinguished and Exemplary Service. Since Black Swan's inception in 2008, Brandon Voss has established assessment procedures for new clients that take their needs, situations, and corporate culture into account so Black Swan's approach can be customized to each client. Brandon has made it his mission to teach clients how to identify the basic types of negotiators and has developed a methodology for dealing with each type in the most successful way. Brandon's background is in sales. He has done retail sales for Macy's and business-to-business sales for Verizon. In addition to training clients, Brandon has guest lectured at USC Marshall School of Business, Georgetown McDonough School of Business and organizations like Policy Innovators in Education. In this Podcast, Brandon Voss talks about the art of negotiation and how to use of your emotional intelligence and leverage during any negotiation. For more show notes, visit www.allanmckay.com/166/.
Want to negotiation tips from a FBI hostage negotiator? What negotiation tools are working? Which tools lost the value? Listen to this interview with Chris Voss. Meet Chris: Prior to 2008, Chris was the lead international kidnapping negotiator for the Federal Bureau of Investigation, as well as the FBI’s hostage negotiation representative for the National Security Council’s Hostage Working Group. During his government career, he also represented the U.S. Government at two (2) international conferences sponsored by the G-8 as an expert in kidnapping. Prior to becoming the FBI lead international kidnapping negotiator, Christopher served as the lead Crisis Negotiator for the New York City Division of the FBI. Christopher was a member of the New York City Joint Terrorist Task Force for 14 years. During Chris’s 24 year tenure in the Bureau, he was trained in the art of negotiation by not only the FBI but Scotland Yard and Harvard Law School. He is also a recipient of the Attorney General’s Award for Excellence in Law Enforcement and the FBI Agents Association Award for Distinguished and Exemplary Service. For more info about Chris and his work visit: https://blackswanltd.com/ Chris has taught business negotiation in the MBA program as an adjunct professor at University of Southern California’s Marshall School of Business and at Georgetown University’s McDonough School of Business. He has taught business negotiation at Harvard University, guest lectured at The Kellogg School of Management at Northwestern University, The IMD Business School in Lausanne, Switzerland and The Goethe School of Business in Frankfurt, Germany. Get your FREE copy of Maximum Influence
Chris Voss is the CEO & Founder of the Black Swan Group Ltd and author of Never Split The Difference: Negotiating As If Your Life Depended On It. He has used his many years of experience in international crisis and high-stakes negotiations to develop a unique program and team that applies these globally proven techniques to the business world. Prior to 2008, Chris was the lead international kidnapping negotiator for the Federal Bureau of Investigation, as well as the FBI’s hostage negotiation representative for the National Security Council’s Hostage Working Group. During Chris’s 24 year tenure in the Bureau, he was trained in the art of negotiation by not only the FBI but Scotland Yard and Harvard Law School. He is also a recipient of the Attorney General’s Award for Excellence in Law Enforcement and the FBI Agents Association Award for Distinguished and Exemplary Service. Chris has taught business negotiation in the MBA program as an adjunct professor at University of Southern California’s Marshall School of Business and at Georgetown University’s McDonough School of Business. He has taught business negotiation at Harvard University, guest lectured at The Kellogg School of Management at Northwestern University, The IMD Business School in Lausanne, Switzerland and The Goethe School of Business in Frankfurt, Germany. On today’s episode, we talk to Chris Voss about his journey and what inspired him to get into entrepreneurship. Growing up, Chris would always find different ways to make money from selling Christmas cards, cold drinks in front of the house, and more. He shares with us how watching “The Super Cops” movie inspired him to pursue a career in law enforcement. You’ll hear stories from when Chris was a FBI hostage negotiator and lessons learned you can use in when negotiating in business and life. Chris also shares with us one of his favorite negotiation deals and what he learned from that experience that any aspiring entrepreneur can use to take their deals. Lastly, we wrap up the episode with some great action steps you can do today to become a better negotiator. Chris shares a neuroscience fact about having gratitude and a positive frame of mind can help you become smarter when making decisions in business and life. Key Points From This Episode: Chris takes us back to his early days and how he learn the value of working hard and figuring things out from watching his father in business How Chris began his career in law enforcement and how an injury in martial arts ended up being one of the best things that ever happened to Chris’ career Chris’ experience of working 5 months in a suicide hotline opened to door for him to start his career in hostage negotiation The differences between terrorist/hostage vs. business negotiation Chris’ story of a 8-million deal and how you can leverage emotional intelligence when negotiating deals The importance of diffusing negatives people have by observation (Did you know? 70% deals are made not to accomplish gains but to avoid losses which is effectively to solve problems) How talking about “the elephant in the room” can help you build rapport and trust immediately (The story of Chris’ experience with middle eastern muslim hostages and witnesses) How you can build better relationships with people if you show them that you understand who they are and what their fears and needs are Examples of hostages experiences a 10 million random deal (being opening to coaching was key to success and The birth of “that’s right” movement (when you summarize something from their perspective not from a neutral or your perspective and get the person to say that’s right) Key Things To Practice When Negotiation (set the intention by putting the person’s best interest first → building rapport by being relatable → uncover the person’s problem and the costs of staying in...
Chris Voss is the author of Never Split the Difference: Negotiating As If Your Life Depended On It, CEO of Black Swan Group Ltd., and a former lead negotiator for the FBI. Prior to 2008, Chris was the lead international kidnapping negotiator for the Federal Bureau of Investigation, as well as the FBI’s hostage negotiation representative for the National Security Council’s Hostage Working Group. During his government career, he also represented the U.S. Government at two (2) international conferences sponsored by the G-8 as an expert in kidnapping. Prior to becoming the FBI lead international kidnapping negotiator, Christopher served as the lead Crisis Negotiator for the New York City Division of the FBI. Christopher was a member of the New York City Joint Terrorist Task Force for 14 years. He was the case agent on such cases as TERRSTOP (the Blind Sheikh Case – Sheikh Omar Abdel-Rahman), the TWA Flight 800 catastrophe and negotiated the surrender of the first hostage taker to give up in the Chase Manhattan bank robbery hostage taking. During Chris’s 24 year tenure in the Bureau, he was trained in the art of negotiation by not only the FBI but Scotland Yard and Harvard Law School. He is also a recipient of the Attorney General’s Award for Excellence in Law Enforcement and the FBI Agents Association Award for Distinguished and Exemplary Service. Chris has taught business negotiation in the MBA program as an adjunct professor at University of Southern California’s Marshall School of Business and at Georgetown University’s McDonough School of Business. He has taught business negotiation at Harvard University, guest lectured at The Kellogg School of Management at Northwestern University, The IMD Business School in Lausanne, Switzerland and The Goethe School of Business in Frankfurt, Germany. Since 2009 Christopher has also worked with Insite Security as their Managing Director of the Kidnapping Resolution Practice. In today’s episode, we discuss: Is real life FBI negotiating like what we see in the movies How we can use negotiating skills in our every day lives Strategies for dealing with customer service representatives How to be the smartest and most interesting person in the room Website: BlackSwanLtd.com/ Twitter: @VossNegotiation Facebook: www.facebook.com/BlackSwanLTD Click here for Black Swan Group's and Chris' YouTube page. Text "FBIempathy" to 22828 to get Chris' free newsletter. Highly recommend this weekly newsletter. Check out Chris' book "Never Split the Difference: Negotiating As If Your Life Depended On It." Articles of interest ... "Ask a Hostage Negotiator: What's the Best Way to Get a Raise?" (The Atlantic) "5 Tactics to Win a Negotiation" (Time.com) "3 Keys to Bargaining with Anyone" (Inc.com) Past "Success is a Choice" podcast episodes of interest . . . Brad Lea (CEO of Lightspeed VT & Sales Expert) - Episode 066 Larry Winget (The Pitbull of Personal Development) - Episode 054 Ed Decosta (John Maxwell Faculty Member & Sales Expert) - Episode 050 Lolly Daskal (Fortune 500 Business Coach)- Episode 044 Micheal Burt (Creator of the "Monster Producer" program) - Episode 022 Betsy Butterick (Communication Specialist) - Episode 013 Today’s podcast is brought to you by audible – get a FREE audiobook download and 30-day free trial (new subscribers only) at www.audibletrial.com/SuccessIsAChoice. Over 180,000 titles to choose from for your iPhone, Android, Kindle or mp3 player. Our friends at audible are offering a free download of Chris' great book Never Split the Difference: Negotiating As If Your Life Depended On It. Take advantage of this great deal by visiting www.AudibleTrial.com/SuccessIsAChoice.
My guest in this episode is Chris Voss. Chris is the Founder and CEO of the Black Swan Group Ltd and author of Never Split The Difference: Negotiating As If Your Life Depended On It. He has used his many years of experience in international crisis and high-stakes negotiations to develop a unique program and team that applies these globally proven techniques to the business world. Prior to 2008, Chris was the lead international kidnapping negotiator for the Federal Bureau of Investigation, as well as the FBI’s hostage negotiation representative for the National Security Council’s Hostage Working Group. During his government career, he also represented the U.S. Government at two (2) international conferences sponsored by the G-8 as an expert in kidnapping. Prior to becoming the FBI lead international kidnapping negotiator, Chris served as the lead Crisis Negotiator for the New York City Division of the FBI. Chris was a member of the New York City Joint Terrorist Task Force for 14 years. He was the case agent on such cases as TERRSTOP (the Blind Sheikh Case – Sheikh Omar Abdel-Rahman), the TWA Flight 800 catastrophe and negotiated the surrender of the first hostage taker to give up in the Chase Manhattan bank robbery hostage taking. During Chris’s 24 year tenure in the Bureau, he was trained in the art of negotiation by not only the FBI but Scotland Yard and Harvard Law School. He is also a recipient of the Attorney General’s Award for Excellence in Law Enforcement and the FBI Agents Association Award for Distinguished and Exemplary Service. Chris currently teaches business negotiation in the MBA program as an adjunct professor at University of Southern California’s Marshall School of Business and at Georgetown University’s McDonough School of Business. He has taught business negotiation at Harvard University, guest lectured at The Kellogg School of Management at Northwestern University, The IMD Business School in Lausanne, Switzerland and The Goethe School of Business in Frankfurt, Germany. Since 2009 Chris has also worked with Insite Security as their Managing Director of the Kidnapping Resolution Practice. Interview Links: The Black Swan Group If you have enjoyed our podcast, please share with friends and family Please Subscribe, Rate, and Review on Itunes so more people can find us! so more people can find us! Please Support Us by Becoming A Patron on Patreon Open Your Goldmoney Account & Get A 5% Bonus Support Our Sponsors Gelt Inc., is committed to providing investors with quality, cash-flowing investment opportunities and is seeking to acquire multifamily, retail, and mobile home park properties in the Western United States with an emphasis in California, Utah, Nevada, Arizona, Colorado, and Oregon. www.geltinc.com The Real Asset Investor, create value for investors looking for higher yield returns from real estate ventures domestically and also internationally and other real asset classes such as ATM's. www.therealassetinvestor.com Joint Ops Properties, have designed a system to take any beginner to an experienced deal making investor in the least amount of time, offering opportunities from basic education, coaching, bridge investing to turn-key investments in the cash flowing market of St. Louis, MO. www.jointopsproperties.com Norada Real Estate helps take the guesswork out of real estate investing. By researching top real estate growth markets and structuring complete turnkey real estate investments, we help you succeed by minimizing risk and maximizing profitability. www.noradarealestate.com Valhalla Wealth Financial, reclaim the banking function within your own life with the premier strategies of the Wealthy. www.valhallawealth.com Audible, download any audio book for FREE when you try Audible for 30 days www.cashflowninjabook.com Thanks so much for joining me again. Have some feedback you’d like to share? Leave a note in the comment section below! If you enjoyed this episode, please share it using the social media buttons you see at the bottom of the post! Also, please leave an honest review for the Cashflow Ninja Podcast on iTunes. Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them. And finally, don’t forget to subscribe to the show on iTunes to get automatic updates, please follow me on twitter @mclaubscher and Instagram, @cashflowninjapodcast. Until next time! Live a life of passion and purpose on YOUR terms, M.C. Laubscher
Chuck Bolena, President of Results From Thinking interviews Chris Voss. Chris Voss is the author of Never Split The Difference: Negotiating As If Your LifeDepended On It and CEO of the Black Swan Group Ltd., a firm that solves business negotiation challenges with hostage negotiation strategies. He has used his many years of experience in international crisis and high stakes negotiations as an FBI agent to develop a unique program and team that applies these globally proven techniques to the business world. Prior to 2008, Chris was the was the lead international kidnapping negotiator for the Federal Bureau of Investigation, as well as the FBI’s hostage negotiation representative for the National Security Council’s Hostage Working Group. Prior to becoming the FBI lead international kidnapping negotiator, Chris served as the lead Crisis Negotiator for the New York City Division of the FBI. Chris was a member of the New York City Joint Terrorist Task Force for 14 years. He was the case agent on such cases as TERRSTOP (the Blind Sheikh Case – Sheikh Omar Abdel-Rahman), the TWA Flight 800 catastrophe and negotiated the surrender of the first hostage taker to give up in the Chase Manhattan bank robbery hostage taking. During Chris’s 24 year tenure in the FBI, he was trained in the art of negotiation by not only the FBI, but Scotland Yard and Harvard Law School. http://blackswanltd.com/
Are you ready and able to expertly negotiate all the deals that happen in your life? From big business deals to where to eat for dinner to bedtime with the kids, life can be a constant series of negotiations. Learn how to best handle them in this episode. Former FBI hostage negotiator Chris Voss shares the tips and secrets to negotiation in this episode of the podcast. Chris is the Founder and CEO of the Black Swan Group Ltd and author of Never Split The Difference: Negotiating As If Your Life Depended On It. He has used his many years of experience in international crisis and high-stakes negotiations to develop a unique program and team that applies these globally proven techniques to the business world. During Chris’s 24 year tenure in the Bureau, he was trained in the art of negotiation by not only the FBI but Scotland Yard and Harvard Law School. He is also a recipient of the Attorney General’s Award for Excellence in Law Enforcement and the FBI Agents Association Award for Distinguished and Exemplary Service. In this episode, you will… Learn the secret to negotiation is actually giving the other side the illusion of control Understand how teams that were better at their approach actually got to their deals quicker Discover the great power of deference Realize one of the best things you can do is help the other side say "no" [Tweet ""You don’t pull ahead of the pack by doing the same things that everyone else is doing." - Chris Voss"] Listen to it in our Podcasts on iTunes: Or you can watch the video on Youtube here: Episode Resources:Book : Never Split The Difference The Black Swan Group Book : Start with NO Ed O’Keefe Show Ed O’Keefe Show Facebook Ed O’Keefe Show Twitter
Episode 165: Chris Voss - Negotiating As If Your Life Depended On It Chris Voss is the Founder and CEO of the Black Swan Group Ltd and author of Never Split The Difference: Negotiating As If Your Life Depended On It. He has used his many years of experience in international crisis and high-stakes negotiations to develop a unique program and team that applies these globally proven techniques to the business world. Prior to 2008, Chris was the lead international kidnapping negotiator for the Federal Bureau of Investigation, as well as the FBI’s hostage negotiation representative for the National Security Council’s Hostage Working Group. During his government career, he also represented the U.S. Government at two international conferences sponsored by the G-8 as an expert in kidnapping. He was the case agent on such cases as TERRSTOP (the Blind Sheikh Case – Sheikh Omar Abdel-Rahman), the TWA Flight 800 catastrophe and negotiated the surrender of the first hostage taker to give up in the Chase Manhattan bank robbery hostage taking. During Chris’s 24 year tenure in the Bureau, he was trained in the art of negotiation by not only the FBI but Scotland Yard and Harvard Law School. He is also a recipient of the Attorney General’s Award for Excellence in Law Enforcement and the FBI Agents Association Award for Distinguished and Exemplary Service. Chris currently teaches business negotiation in the MBA program as an adjunct professor at University of Southern California’s Marshall School of Business and at Georgetown University’s McDonough School of Business. He has taught business negotiation at Harvard University, guest lectured at The Kellogg School of Management at Northwestern University, The IMD Business School in Lausanne, Switzerland and The Goethe School of Business in Frankfurt, Germany. Since 2009 Christopher has also worked with Insite Security as their Managing Director of the Kidnapping Resolution Practice. Episode 165: Chris Voss - Negotiating As If Your Life Depended On It Subscribe on iTunes or Stitcher Radio The Learning Leader Show “Every single question you ask will trigger an emotional response on the other side." In This Episode, You Will Learn: "Active Listening" leads to being a great negotiator "In a 2 hour conversation, there will be solid gold" There is always a difference in the literal truth and the actual truth Why you cannot be scared to look stupid by not asking clarifying questions How spending 24 years in the FBI, and negotiating over 150 kidnappings have developed his incredible ability International kidnappings are bargaining... Commodities "Leaders and Learners ask and they follow through" When closing a big business deal, terms and conditions are typically more important than the price: Try not to talk dollars until the very end. Satisfaction and peace of mind is what closes most deals How to develop trust and peace of mind -- Predictability with trust "Be a mirror" -- How to quickly establish rapport: 1 to 3 words repeating with the other says Why Howard Stern is one of the best interviewers in the world... He gets people to share things they would never normally say How to negotiate better terms when discussing a job offer -- Thinking long term vs. short term -- Insist on being part of projects that help the long term success of the company. Create your value "What makes you ask?" What's the question behind the question? The Jeff Schilling kidnapping -- A $10m pricetage -- Using "That's right" to create a bonding moment and get Jeff back The D.C. Snipers - Chris shares his involvement with that negotiation How to spot liars... How to guarantee execution, what questions to use at what times Liars use more words (typically) than people telling the truth to justify their story (their lie) The 7-38-55 percent rule When should you use the other persons first name and when it's too much How to coach emotional intelligence skills "Leaders and Learners ask and they follow through" Continue Learning: Read Chris's Book: Never Split The Difference Follow Chris on Twitter: @VossNegotiation To Follow Me on Twitter: @RyanHawk12 You may also like these episodes: Episode 078: Kat Cole – From Hooters Waitress To President of Cinnabon Episode 071: Nate Boyer - Green Beret, Texas Football, The NFL Episode 073: Jay Bilas - World Class ESPN Basketball Broadcaster, Toughness, Fixing The NCAA Episode 107: Simon Sinek – Leadership: It Starts With Why Did you enjoy the podcast? If you enjoyed hearing Chris Voss on the show, please don’t hesitate to send me a note on Twitter or email me. Episode edited by the great J Scott Donnell The Learning Leader Show is supported by Daor Design - Daor Design will help you build your brand like nobody’s business. Most of their work falls into one of four categories: Logo Design, Print Design, Web Design or Digital Marketing. They pride themselves in being a trusted, valued resource for their growing family of clients.
Chris York is a licensed osteopath practicing in Ahuriri, Napier, New Zealand. Chris practiced as a traditional osteopath for nearly a decade at which point he fell ill and was unable to work. During Chris's journey back to health, he found that osteopathy alone wasn't enough, and so he broadened his views and eventually regained his health applying […] The post THP 013 – A Holistic Approach To Chronic Back Pain appeared first on Stephen Anderson.
Chris McGinnis is the Founder of the Travel Skills Group, and the purveyor of the popular travelskills.com website which offers money-saving, comfort-enhancing travel advice, with a business travel bent. During Chris' more than 25 years in the industry he's done it all -- from being the travel columnist for BBC.com to travel correspondent for CNN Headline News. His popular Frequent Travel Advisor column is a mainstay on SFgate.com, the website of his adopted-hometown newspaper, the San Francisco Chronicle. Chris regularly comments about travel trends on TV, and creates occasional special business/luxury travel sections for the Wall Street Journal, Fortune and Bloomberg-BusinessWeek magazines. The author of two books on business travel, Chris is a regular speaker and panel moderator.
In this 80’s, 8-bit, psychedelic, and neon of an episode; Mike, Josh, and Ben discuss about this indie “powerhouse” developed by Dennation Games. Hotline Miami has garnered a massive fan base earning various nominations and awards. During Chris’ unfortunate absence, the guys talk about specifically how they became desensitized to the amount of violence and how other elements in the game (music and setting) contributed to their experience. Enjoy!