Podcasts about black swan group ltd

Negotiation isn't about logic & reason. It's about emotional intelligence, explains former FBI hostage negotiator Chris Voss. Emotional intelligence and tactical empathy are key to successful negotiating, says former FBI hostage negotiator Chris Voss. He highlights the value of understanding and addressing the other party's emotional standpoint in both business and personal negotiations. By doing so, people can make better deals and foster long-term relationships. Voss emphasizes the importance of addressing people's fears and practicing tactical empathy through labeling. This approach involves identifying and acknowledging the emotions involved in the negotiation. By listening carefully and discerning the underlying motivations and concerns, negotiators can guide discussions more effectively and achieve mutually beneficial outcomes. Being nice to others can often lead to surprising results, proving the power of empathy and understanding in negotiations. chapters for better navigation:- 0:00 What drives people? 1:18 Negotiation is NOT about logic 2:14 1. Emotionally intelligent decisions 3:00 2. Mitigate loss aversion 4:48 3. Try “listener's judo” 5:54 Practice your negotiating skills ------------------------------------------------------------------ About Chris Voss: Chris Voss is the Founder and CEO of the Black Swan Group Ltd. He has used his many years of experience in international crisis and high stakes negotiations to develop a unique program and team that applies these globally proven techniques to the business world. Prior to 2008, Chris was the was the lead international kidnapping negotiator for the Federal Bureau of Investigation, as well as the FBI's hostage negotiation representative for the National Security Council's Hostage Working Group. During his government career he also represented the U.S. Government at two (2) international conferences sponsored by the G-8 as an expert in kidnapping. Prior to becoming the FBI lead international kidnapping negotiator, Christopher served as the lead Crisis Negotiator for the New York City Division of the FBI. Christopher was a member of the New York City Joint Terrorist Task Force for 14 years. He was the case agent on such cases as TERRSTOP (the Blind Sheikh Case – Sheikh Omar Abdel-Rahman), the TWA Flight 800 catastrophe and negotiated the surrender of the first hostage taker to give up in the Chase Manhattan bank robbery hostage taking. During Chris's 24 year tenure in the Bureau, he was trained in the art of negotiation by not only the FBI, but Scotland Yard and Harvard Law School. He is also a recipient of the Attorney General's Award for Excellence in Law Enforcement and the FBI Agents Association Award for Distinguished and Exemplary Service. Chris currently teaches business negotiation in the MBA program as an adjunct professor at University of Southern California's Marshall School of Business and at Georgetown University's McDonough School of Business. He has taught business negotiation at Harvard University, guest lectured at The Kellogg School of Management at Northwestern University, The IMD Business School in Lausanne, Switzerland and The Goethe School of Business in Frankfurt, Germany. Since 2009 Christopher has also worked with Insite Security as their Managing Director of the Kidnapping Resolution Practice. ---------------------------------------------------------------------- Get Smarter, Faster. With Episodes From The Worlds Greatest Thinkers. Follow Big think. Share The Episode If You Found It Beneficial. Elevate Your Physique With This "Ultimate ABS Guide, Complete Guide to a sculpted Greek God Like Core" --- Send in a voice message: https://podcasters.spotify.com/pod/show/bigthink/message Learn more about your ad choices. Visit megaphone.fm/adchoices

Chris Voss is an American businessman, author, and academic. Voss is a former FBI hostage negotiator[citation needed], the CEO of The Black Swan Group Ltd, a company registered in East Grinstead, England,[1] and co-author of the book Never Split the Difference.[2] He is an adjunct Professor at Harvard Law School, Georgetown University's McDonough School of Business, and a lecturer at the Marshall School of Business at University of Southern California Learn more about your ad choices. Visit megaphone.fm/adchoices

Prior to 2008, Chris Voss was the lead international kidnapping negotiator for the FBI and the FBI's hostage negotiation representative for the National Security Council's Hostage Working Group. Now, he's using his wisdom to teach business leaders how to negotiate and land deals. In this episode of YAPClassic, Chris will explain several advanced negotiation techniques, like how to conduct an accusation audit and what words we want to hear when negotiating. He will also break down how we can use tactical empathy to diffuse negativity in tense situations.  Chris Voss is a former FBI Hostage Negotiator. He is the founder and principal of The Black Swan Group, a consulting firm that provides training and advises Fortune 500 companies through complex negotiations. Voss has taught for many business schools and has used his many years of experience in international crises and high-stakes negotiations to help people become better negotiators in their everyday lives.  In this episode, Hala and Chris will discuss: - Why you shouldn't match other people's energy - The unknown benefits of positivity in a negotiation - Why you need to do a gratitude exercise in the morning - How to diffuse negativity in a negotiation - The differences between empathy, sympathy, and agreement - “That's right” vs. “you're right” - The problem with sympathy - Why you want to hear the word ‘no' during a negotiation - How to conduct an accusations audit - The 7-38-55 body language rule - And other topics…  Chris Voss is a Former FBI Hostage Negotiator and the CEO of The Black Swan Group Ltd. Before becoming the FBI's lead international kidnapping negotiator, Christopher served as the lead Crisis Negotiator for the New York City division of the FBI. During Chris's 24-year tenure with the Bureau, he was trained in the art of negotiation by not only the FBI, but also Scotland Yard and Harvard Law School. He is also a recipient of the Attorney General's Award for Excellence in Law Enforcement and the FBI Agents Association Award for Distinguished and Exemplary Service. LinkedIn Secrets Masterclass, Have Job Security For Life: Use code ‘podcast' for 30% off at yapmedia.io/course. Resources Mentioned: Chris's Website: https://www.blackswanltd.com/our-team/chris-voss Chris's LinkedIn: https://www.linkedin.com/in/christophervoss/ Chris's Instagram: https://www.instagram.com/thefbinegotiator/ Chris's Facebook: https://www.facebook.com/ChrisVossNegotiation/ Sign up for Chris's newsletter: Text "black swan method" to 33777. Sponsored By:  Shopify - Sign up for a one-dollar-per-month trial period at youngandprofiting.co/shopify Green Chef - Go to GreenChef.com/60yap and use code 60yap to get 60% off plus free shipping Indeed - Claim your $75 credit now at indeed.com/profiting More About Young and Profiting Download Transcripts - youngandprofiting.com   Get Sponsorship Deals - youngandprofiting.com/sponsorships Leave a Review - ratethispodcast.com/yap Watch Videos - youtube.com/c/YoungandProfiting Follow Hala Taha LinkedIn - linkedin.com/in/htaha/ Instagram - instagram.com/yapwithhala/ TikTok - tiktok.com/@yapwithhala Twitter - twitter.com/yapwithhala Learn more about YAP Media Agency Services - yapmedia.io/ Learn more about your ad choices. Visit megaphone.fm/adchoices

When an injury forced former Miami Dolphins linebacker Steve Shull to change his game, he pivoted into finance and real estate. After he read the book Never Split the Difference by Chris Voss, Steve completely transformed his coaching company and redesigned his programs from scratch. Since then, Steve and Chris have been working together to help real estate agents save their time and energy. In this episode, Chris and Steve will cover some of their favorite sales hacks and negotiation principles in their new book The Full Fee Agent. In this episode, Hala, Chris, and Steve will discuss:  - Steve's career pivot from football player to real estate agent - How Chris and Steve started working together - How emotions influence our decision-making - The 7 essential truths of human behavior - How to be “the favorite” or “the fool” - Possibility vs. Probability  - Why free consulting is a fool's tactic  - Why compromise is never equal - And other topics… Chris Voss is a Former FBI Hostage Negotiator and the CEO of The Black Swan Group Ltd. Before becoming the FBI's lead international kidnapping negotiator, Christopher served as the lead Crisis Negotiator for the New York City division of the FBI. During Chris's 24-year tenure with the Bureau, he was trained in the art of negotiation by not only the FBI, but also Scotland Yard and Harvard Law School. He is also a recipient of the Attorney General's Award for Excellence in Law Enforcement and the FBI Agents Association Award for Distinguished and Exemplary Service. Steve Shull grew up outside of Philadelphia, Pennsylvania. He attended The College of William and Mary in Williamsburg, Virginia, and graduated with a BS Degree in 1980. He then played four years in the NFL as a linebacker with the Miami Dolphins and was one of the tri-captains in the 1982 Super Bowl. A knee injury ended his career in 1983. He then went to graduate school at The University of Miami and received his MBA.  He worked on Wall Street as an institutional fixed-income salesperson for five years. From 1991 through 1993 he sold residential real estate in Fullerton, CA. In his first year with his partner, they closed 53 transactions. In his second year, they were on pace to sell 100 homes when he came up with the idea to create a coaching program, which marked the beginning of his real estate coaching career in 1993. In 2007, he was one of the founding partners of Teles Properties.  Resources Mentioned: Steve's Website: https://performance-coaching.mykajabi.com/ Steve's Linkedin: https://www.linkedin.com/in/smscoach/ Steve's Instagram: https://www.instagram.com/smscoach1/ Chris's Website: https://www.blackswanltd.com/our-team/chris-voss Chris's LinkedIn: https://www.linkedin.com/in/christophervoss/ Chris's Instagram: https://www.instagram.com/thefbinegotiator/ Chris's Facebook: https://www.facebook.com/ChrisVossNegotiation/ Chris and Steve's book The Full Fee Agent: https://www.amazon.com/Full-Fee-Agent-Estate-Professional/dp/1544536631 LinkedIn Secrets Masterclass, Have Job Security For Life: Sign up at yapmedia.io/course. Sponsored By:  Shopify - Sign up for a $1 per month trial period at youngandprofiting.co/shopify More About Young and Profiting Download Transcripts - youngandprofiting.com/episodes-new/ Get Sponsorship Deals - youngandprofiting.com/sponsorships Leave a Review - ratethispodcast.com/yap Watch Videos - youtube.com/c/YoungandProfiting Follow Hala Taha LinkedIn - linkedin.com/in/htaha/ Instagram - instagram.com/yapwithhala/ TikTok - tiktok.com/@yapwithhala Twitter - twitter.com/yapwithhala Learn more about YAP Media Agency Services - yapmedia.io/ Learn more about your ad choices. Visit megaphone.fm/adchoices

As 2022 comes to a close, we want to hit pause and share a couple of our favorite episodes from throughout the year. We hope you enjoy listening (or re-listening) to these as much as we do. Chris Voss is the author of “Never Split the Difference: Negotiating as if Your Life Depended on It” and the CEO and Founder of the Black Swan Group Ltd. Chris has used his years of experience in international crises and high-stakes negotiations to develop a unique program and team that applies these globally proven techniques to the business world. He was the lead international kidnapping negotiator for the Federal Bureau of Investigation and the FBI's hostage negotiation representative for the National Security Council's Hostage Working Group. During his government career, he also represented the U.S. Government at two (2) international conferences sponsored by the G-8 as an expert in kidnapping. Prior to becoming the FBI's lead international kidnapping negotiator, Christopher served as the lead Crisis Negotiator for the New York City Division of the FBI. Christopher was a member of the New York City Joint Terrorist Task Force for 14 years.  He was the case agent on such cases as TERRSTOP (the Blind Sheikh Case – Sheikh Omar Abdel-Rahman), the TWA Flight 800 catastrophe, and negotiated the surrender of the first hostage taker to give up in the Chase Manhattan bank robbery hostage-taking. During Chris's 24-year tenure in the Bureau, he was trained in the art of negotiation by not only the FBI but Scotland Yard and Harvard Law School. He also received the Attorney General's Award for Excellence in Law Enforcement and the FBI Agents Association Award for Distinguished and Exemplary Service. Chris has taught business negotiation in the MBA program as an adjunct professor at the University of Southern California's Marshall School of Business and at Georgetown University's McDonough School of Business.  He has taught business negotiation at Harvard University, guest lectured at The Kellogg School of Management at Northwestern University, The IMD Business School in Lausanne, Switzerland, and The Goethe School of Business in Frankfurt, Germany. Learn more about Chris and his work at www.blackswanltd.com

Chris Voss is an American businessman, author, and academic. Voss is a former FBI hostage negotiator, the CEO of The Black Swan Group Ltd, and co-author of the book Never Split the Difference, and The Full Fee Agent. In this livestream, we'll be discussing Chris' latest project The Full Fee Agent (released in November 2022 and available wherever books are sold), as well as Tactical Empathy & skillful negotiation for digital content creators. If you are a YouTuber, podcaster, content creator who's looking to grow your brand and your business, this is going to be an invaluable master class delivered live by Chris. Don't miss this opportunity! Get The Full Fee Agent: https://amzn.to/3XSYOAH Get Never Split the Difference (a must read for anyone!) https://amzn.to/3gYKSVe Learn more about Chris' company the Black Swan Group: https://www.blackswanltd.com/ --- Send in a voice message: https://anchor.fm/feisworld/message

Derek Gaunt - Negotiations Trainer and Coach at The Black Swan Group, Ltd - Author, "Ego Authority Failure" [Tactical Empathy]ABOUT NICK GLIMSDAHLSubscribe to my bi-monthly newsletterFind Press 1 For Nick on YouTubeFind me on TwitterFind me on LinkedInLISTENER SUPPORTPurchase Nick's books: Reasons NOT to Focus on Employee Experience: A Comprehensive GuideApparel: https://www.teepublic.com/user/press-1-for-nick Support this show through Buy Me A CoffeeBOOK RECOMMENDATIONS:Learn about all the guests' book recommendations here: https://press1fornick.com/books/ BROUGHT TO YOU BY:VDS: They are a client-first consulting firm focused on strategy, business outcomes, and technology. They provide holistic consulting services to optimize your customer contact center, inspiring and designing transformational change to modernize and prepare your business for the future. Learn more: https://www.govds.com/ This podcast is under the umbrella of CX of M Radio: https://cxofm.org/Podcast-Shows/ SPONSORING OPPORTUNITIES:Interested in partnering with the Press 1 For Nick podcast? Click here: https://press1fornick.com/lets-talk/ 

Find out what it takes to win high-stakes negotiations and uncover tactics to help you get more of what you want in business and your career.In hostage situations, successful negotiations often mean the difference between life and death. Similarly, in business and in our careers, thoughtful discussions can make or break favorable outcomes. When the stakes are high or emotions boil over, it can be difficult to know what to say, or how to bring others together with you down a shared path.Chris Voss knows how to diffuse high-pressure situations, and come out ahead. After growing up in the Midwest, Chris became a Kansas City police officer and went on to join the FBI as a lead crisis negotiator. His best-selling book, Never Split The Difference: Negotiating As If Your Life Depended On It, is largely considered the industry handbook for successful business negotiations. Today, as Founder and CEO of The Black Swan Group Ltd., Chris helps others to master the art of negotiation.

Chris Voss is the CEO & Founder of The Black Swan Group Ltd and Author of Never Split The Difference: Negotiating As If Your Life Depended On It©.He has used his many years of experience in international crisis and high-stakes negotiations to develop a unique program and team that applies these globally proven techniques to the business world.Prior to 2008, Chris was the lead international kidnapping negotiator for the Federal Bureau of Investigation, as well as the FBI's hostage negotiation representative for the National Security Council's Hostage Working Group. During his government career, he also represented the U.S. Government at two (2) international conferences sponsored by the G-8 as an expert in kidnapping. Prior to becoming the FBI lead international kidnapping negotiator, Christopher served as the lead Crisis Negotiator for the New York City Division of the FBI. Christopher was a member of the New York City Joint Terrorist Task Force for 14 years.  He was the case agent on such cases as TERRSTOP (the Blind Sheikh Case – Sheikh Omar Abdel-Rahman), the TWA Flight 800 catastrophe and negotiated the surrender of the first hostage taker to give up in the Chase Manhattan bank robbery hostage taking.During Chris's 24 year tenure in the Bureau, he was trained in the art of negotiation by not only the FBI but Scotland Yard and Harvard Law School. He is also a recipient of the Attorney General's Award for Excellence in Law Enforcement and the FBI Agents Association Award for Distinguished and Exemplary Service.

Chris Voss is the author of “Never Split the Difference: Negotiating as if Your Life Depended on It” and the CEO and Founder of the Black Swan Group Ltd. Chris has used his years of experience in international crises and high-stakes negotiations to develop a unique program and team that applies these globally proven techniques to the business world. He was the lead international kidnapping negotiator for the Federal Bureau of Investigation and the FBI's hostage negotiation representative for the National Security Council's Hostage Working Group. During his government career, he also represented the U.S. Government at two (2) international conferences sponsored by the G-8 as an expert in kidnapping. Prior to becoming the FBI's lead international kidnapping negotiator, Christopher served as the lead Crisis Negotiator for the New York City Division of the FBI. Christopher was a member of the New York City Joint Terrorist Task Force for 14 years.  He was the case agent on such cases as TERRSTOP (the Blind Sheikh Case – Sheikh Omar Abdel-Rahman), the TWA Flight 800 catastrophe, and negotiated the surrender of the first hostage taker to give up in the Chase Manhattan bank robbery hostage-taking. During Chris's 24-year tenure in the Bureau, he was trained in the art of negotiation by not only the FBI but Scotland Yard and Harvard Law School. He also received the Attorney General's Award for Excellence in Law Enforcement and the FBI Agents Association Award for Distinguished and Exemplary Service. Chris has taught business negotiation in the MBA program as an adjunct professor at the University of Southern California's Marshall School of Business and at Georgetown University's McDonough School of Business.  He has taught business negotiation at Harvard University, guest lectured at The Kellogg School of Management at Northwestern University, The IMD Business School in Lausanne, Switzerland, and The Goethe School of Business in Frankfurt, Germany. Learn more about Chris and his work at www.blackswanltd.com

Brandon Voss is the President of The Black Swan Group Ltd, a Father to one daughter, and grew up as the son of FBI hostage negotiator, Chris Voss. Learn more negotiating skills at: https://www.blackswanltd.com

Brandon Voss is the President of The Black Swan Group Ltd, a Father to one daughter, and grew up as the son of FBI hostage negotiator, Chris Voss. Learn more negotiating skills at: https://www.blackswanltd.com

We enter into negotiations big and small every day! Our ability to navigate these negotiations is often the deciding factor in us getting what we want or not getting what we want. But just the thought of “entering into a negotiation with someone” can be uncomfortable or even intimidating. We picture ourselves stuck in a win/lose scenario that ends with us being a winner or a loser. My guests today, the legendary Chris Voss and Alex Carter, have a very different view of negotiation. Chris Voss and Alex Carter have spent decades studying human behavior – Chris as an FBI hostage negotiator, and Alex as a negotiation trainer for the United Nations. In this highlight episode, Chris and Alex reframe negotiation as a skill we can use to achieve the best possible outcome for all parties involved.  The best part? This skill can be learned, and in today's episode, Chris and Alex share their best practices for becoming a master negotiator. In this episode Hala will chat with Alex and Chris about the crucial role curiosity plays in negotiation, how to ask the right questions, they'll share real negotiation success stories, and much more!  Let's meet the guests! Chris Voss is a former FBI international hostage and kidnapping negotiator. He is the CEO & Founder of The Black Swan Group Ltd, a company that teaches negotiation tactics and leadership training to individuals and companies. Chris is the co-author of the Wall Street Journal best-selling book Never Split the Difference. Alex Carter is a professor at Columbia Law School and the director of Columbia Law School's Mediation Clinic. In 2019, Alex was awarded the Columbia University Presidential Award for Outstanding Teaching. She is also an internationally renowned keynote speaker and negotiation coach, working with Fortune 500 companies, the United Nations, foreign governments, not-for-profit organizations, and more. Alex is the author of the Wall Street Journal Business bestseller, Ask for More. Sponsored by -  Athletic Greens - Visit athleticgreens.com/YAP and get FREE 1 year supply of immune-supporting Vitamin D AND 5 FREE travel packs with your first purchase. BrandCrowd - Check out brandcrowd.com/yap to learn more, play with the tool for free, and get 73% off your purchase.   Jordan Harbinger - Check out jordanharbinger.com/start for some episode recommendations Mint Mobile - To get your new wireless plan for just 15 bucks a month, and get the plan shipped to your door for FREE, go to mintmobile.com/yap  Native - Go to Nativedeo.com/yap or use promo code YAP at checkout, and get 20% off your first order. Coinbase - For a limited time, new users can get $10 in free Bitcoin when you sign up today at Coinbase.com/YAP   Social Media: Follow YAP on IG: www.instagram.com/youngandprofiting Reach out to Hala directly at Hala@YoungandProfiting.com Follow Hala on Linkedin: www.linkedin.com/in/htaha/ Follow Hala on Instagram: www.instagram.com/yapwithhala Follow Hala on Clubhouse: @halataha Check out our website to meet the team, view show notes and transcripts: www.youngandprofiting.com Mentioned In The Episode: YAP Episode 23: Negotiate Like a Boss with Christopher Voss: https://www.youngandprofiting.com/23-negotiate-like-a-boss-with-christopher-voss/  YAP Episode 86: Negotiate Anything with Alexandra Carter: https://www.youngandprofiting.com/86-negotiate-anything-with-alexandra-carter/  #YAPLive: Negotiate Like A Boss With Chris Voss & Alex Carter (Uncut): https://www.youngandprofiting.com/yaplive-negotiations-mastermind-w-alex-carter-and-chris-voss/ Ask for More by Alexandra Carter: https://amz.run/5LYE  Never Split the Difference by Chris Voss: https://amz.run/5LYF  The Black Swan Group: https://www.blackswanltd.com/home

Chris Voss is the CEO & Founder of The Black Swan Group LtdAuthor of Never Split The Difference: Negotiating As If Your Life Depended On It.Chris founded the Black Swan Group, in 2008 upon his retirement from the FBI where he was the FBI's lead international kidnapping negotiator. Chapters of this episode: 0:00 – Introduction 0:53 – What is one thing people might not know about you? 2:43 – How long do you have to make that first impression? 4:30 – How did you make your first impression count? 6:35 – How do I get the customer who is fired up to calm down and get them to trust you? 16:05 – What is the power of an open-ended question? 22:31 – How do you continue to push somebody to the limit, but still gain their trust? 25:31 - What is mirroring and why it works? 29:48 - What is the beauty of silence? 32:25 - How do you get comfortable being uncomfortable? 33:33 - What is the importance of visualization? 34:51 - How to get what you want when things are lopsided? 40:30 - What tactics should a Customer Service Rep use to diffuse a frustrated customer? 41:00 - Why you shouldn't say I'm Sorry in Customer Service. 45:15 - What book or person has influenced Chris in the past year? 47:06 - If you could leave a note to all Customer Service Representatives' Desk, what would it say? 48:39 - Learn about the Black Swan Group, Ltd. ***ABOUT NICK GLIMSDAHLSubscribe to my weekly newsletterFind me on TwitterFind me on LinkedIn***Nick's NEW book: Reasons NOT to Focus on CX is now available at Barnes & Noble.***LISTENER SUPPORTSupport this show through Buy Me A Coffee***BOOK RECOMMENDATIONS:Learn about all the guests' book recommendations here: https://press1fornick.com/books/  BROUGHT TO YOU BY:VDS: They are a client-first consulting firm focused on strategy, business outcomes, and technology. They provide holistic consulting services to optimize your customer contact center, inspiring and designing transformational change to modernize and prepare your business for the future. Learn more: https://www.govds.com/ This podcast is under the umbrella of CX of M Radio: https://cxofm.org/Podcast-Shows/ SPONSORING OPPORTUNITIES:Interested in partnering with the Press 1 For Nick podcast? Click here: https://press1fornick.com/lets-talk/ 

Chris Voss, CEO of The Black Swan Group Ltd., author, and former FBI hostage negotiator, shares how a positive mindset is key to living an ideal life. Chris breaks down how gratitude cultivates a meaningful life and successful career, and he explains that antifragility is impossible without curiosity.

Chris Voss is the former lead international kidnapping negotiator for the Federal Bureau of Investigation, as well as the FBI’s hostage negotiation representative for the National Security Council’s Hostage Working Group. Prior to becoming the FBI lead international kidnapping negotiator, Christopher served as the lead Crisis Negotiator for the New York City Division of the FBI. Christopher was a member of the New York City Joint Terrorist Task Force for 14 years. He was the case agent on such cases as TERRSTOP (the Blind Sheikh Case – Sheikh Omar Abdel-Rahman), the TWA Flight 800 catastrophe and negotiated the surrender of the first hostage taker to give up in the Chase Manhattan bank robbery hostage taking. Today, Chris Voss is the CEO & Founder of The Black Swan Group Ltd and best-selling author of Never Split the Difference. Voss has revolutionized negotiation tactics and greatly impacted how organizations and individuals globally understand and negotiate with one another. His book aims to provide a comprehensive guide to negotiating theory and strategy, giving you the tools you need to negotiate successfully. Voss’s thesis is that good negotiation happens on the emotional level of the brain, not the rational level. Your job as a negotiator, Voss argues, is to practice and display empathy toward your counterpart by understanding their emotions, learning to see the situation from their point of view—and, ultimately, getting them to feel comfortable enough with you to let their emotional guard down. During Chris’s 24 year tenure in the Bureau, he worked through approximately 150 kidnappings worldwide. ​He was trained in the art of negotiation by not only the FBI but Scotland Yard and Harvard Law School. He is also a recipient of the Attorney General’s Award for Excellence in Law Enforcement and the FBI Agents Association Award for Distinguished and Exemplary Service. Taking emotional intelligence and intuition to the next level, Chis takes us through the negotiation skills that can give us the competitive edge in any discussion, especially as we attempt to drive collective buy-in to a clean energy future. Favourite quotes: "Negotiation is the art of creating possibilities" "Persuasion is not about how bright or smooth or forceful you are. It’s about the other party convincing themselves that the solution you want is their own idea. So don’t beat them with logic or brute force. Ask them questions that open paths to your goals. It’s not about you." Handy links: Chris's website Chris's book Chris Voss video interview Chris on Medium See omnystudio.com/listener for privacy information.

Access the PDF, mind map, infographic and animated summary at https://go.getstoryshots.com/free (https://go.getstoryshots.com/free) StoryShots Summary and Analysis of Never Split the Difference: Negotiating as If Your Life Depended on It by Chris VossLife gets busy. Has https://geni.us/split-free-audiobook (Never Split the Difference) been gathering dust on your bookshelf? Instead, pick up the key ideas now. We're scratching the surface here. If you don't already have the book, order it https://geni.us/split-difference-book (here) or get thehttps://geni.us/split-free-audiobook ( audiobook for free) on Amazon to learn the juicy details. Chris Voss' Perspective https://geni.us/chris-voss (Chris Voss) is an American businessman, author, and academic. He started his career as a policeman in the rough streets of Kansas City. After this, he joined the FBI, where he became their leading kidnapping negotiator. This role brought him face-to-face with bank robbers, gang leaders, and terrorists. He is now the CEO of The Black Swan Group Ltd, which offers negotiation training for businesses and individuals. Chris is also an adjunct professor at Georgetown University and a lecturer at the Marshall School of Business at the University of South Carolina. Introduction https://geni.us/split-free-audiobook (Never Split the Difference) calls on Chris Voss' FBI career as their top hostage negotiator. Specifically, it equips readers with the negotiating skills needed to secure business deals. Chris suggests that logic and reason are not generally effective in producing productive negotiations. Instead, tactical empathy is the key to success, especially in complicated negotiations. This book aims to help people control negotiations with humans, rather than assume the other party is a robot.  StoryShot #1: The New Rules Chris Voss describes negotiation as a process of trying to convince others of your approach to a topic. So, negotiation is a type of communication that requires a specific outcome. Negotiation is built on the assumption that humans want to be accepted and understood.  Subsequently, being an active listener is an effective way to show acceptance and empathy toward the other party in the negotiation. One negotiation technique is to become an intelligent negotiator who focuses on logic and math. In reality, humans are not always convinced by rationality, and we generally do not accept comments based on logic alone. So Chris rejects this approach. Negotiation has been a topic of study since the 1970s. Still, it was only recently that psychologists like Kahneman and Tversky identified that we all have a habit of adopting cognitive biases. These cognitive biases lead to irrationality. These cognitive biases are relatively common. So, if we can better understand human negotiation psychology, we can become more successful negotiators.

Find out what it takes to win high-stakes negotiations and uncover tactics to help you get more of what you want in business and your career.In hostage situations, successful negotiations often mean the difference between life and death. Similarly, in business and in our careers, thoughtful discussions can make or break favorable outcomes. When the stakes are high or emotions boil over, it can be difficult to know what to say, or how to bring others together with you down a shared path.Chris Voss knows how to diffuse high-pressure situations, and come out ahead. After growing up in the Midwest, Chris became a Kansas City police officer and went on to join the FBI as a lead crisis negotiator. His best-selling book, Never Split The Difference: Negotiating As If Your Life Depended On It, is largely considered the industry handbook for successful business negotiations. Today, as Founder and CEO of The Black Swan Group Ltd., Chris helps others to master the art of negotiation.Chris joins Bert to discuss what makes someone a great negotiator, and how human beings are all driven by the same decision-making systems. Discover the one tactic that anyone can leverage to gain an advantage, and how to rally others to your side. Chris talks about what goes into getting a little better each day, and how leaders can inspire their teams and others to realize mutual gains.

This episode features a conversation with Chris Voss – CEO & Founder of The Black Swan Group Ltd. A world renown expert on negotiation, Chris was previously the lead international kidnapping negotiator for the Federal Bureau of Investigation. His method has been featured on MasterClass and Chris has been a regular commentator on CNBC, CNN, MSNBC, Fox News, and NPR. We speak with Chris about where leaders should start on their journey to become a better negotiator and how to practice and implement negotiation skills. Recorded on July 15, 2021

074 Chris Voss is the author of Wall Street Journal Bestselling book Never Split the Difference: Negotiating As If Your Life Depended On it. He was a former international hostage negotiator for the F.B.I. and he also taught business negotiations in top business schools' MBA programs such as USC, Georgetown, Harvard, Northwestern and many others. He is currently the CEO and founder of The Black Swan Group Ltd.  https://www.SmartVenturePod.com IG/Twitter/FB @GraceGongGG LinkedIn:@GraceGong YouTube: https://bit.ly/gracegongyoutube Join the SVP fam with your host Grace Gong. In each episode, we are going to have conversations with some of the top investors, super star founders, as well as well known tech executives in the silicon valley. We will have a coffee chat with them to learn their ways of thinking and actionable tips on how to build or invest in a successful company.  

Today we go live with well renowned American businessman Chris Voss, former FBI hostage negotiator, the CEO of The Black Swan Group Ltd, and co-author of the book ‘Never Split the Difference'.Chris was the lead international kidnapping negotiator for the FBI prior to 2008, as well as their hostage negotiation representative for the National Security Council's Hostage Working Group.  This legend has represented the U.S government at international conferences as well as served as the lead Crisis Negotiator for the New York City Division of the FBI.  If that wasn't enough of a testament… Chris was also trained in the art of negotiation by Scotland Yard and Harvard Law School!How does this man top an already exemplary career? By developing a training program for businesses and sales negotiation.  By incorporating essential skills and valuable negotiation techniques, whether it's project management or improving client relationships, you require skills that focus on human nature and emotions.In this podcast, we discuss how ‘learning to negotiate like your life depended on it' is a pivotal crux to the success of any deal. Life is FULL of negotiations. Chris talks about how “we've all got human nature wired into us.  We're all wired the same no matter where you're from”.                            "Learn every day and get a little better and keep growing". To hear about Chris' experience and get some amazing insights from a totally different perspective, then PRESS PLAY now!Follow our guests:Instagram   https://www.instagram.com/ thefbinegotiator/Facebook   https://www.facebook.com/ChrisVossNegotiation/Pinterest    https://www.linkedin.com/in/christophervoss/Website     https://www.blackswanltd.com Where to listen and follow Sasha Karabut:Instagram https://www.instagram.com/sasha_karabut/Facebook https://www.facebook.com/PushPeakMentoring/Website    https://pushpeak.com/LinkedIn   www.linkedin.com/in/sashakarabutContact    https://pushpeak.com/contact/YouTube  https://www.youtube.com/channel/UCfVhWUtWBs_Hm-FrQJot8-Q/featured Get your FREE eBook

Join Hala for a Live Recorded Young and Profiting Episode with the world’s top negotiation experts as they discuss valuable tips and insights for negotiating your way through anything business, personal or professional.   ***Meet the Moderators***   Christopher "Chris" Voss (https://en.wikipedia.org/wiki/Christopher_Voss) American businessman, author, and academic. Chris is a former FBI hostage negotiator, the CEO of The Black Swan Group Ltd and co-author of the book Never Split the Difference.   Alexandra “Alex” Carter Alex is a world-renowned negotiation trainer for the likes of the United Nations, Fortune 100 companies, the U.S. government, universities and private law firms. She is also the professor at Columbia Law School, the author of the WSJ best seller Ask For More   Social Media:   Follow YAP on IG: www.instagram.com/youngandprofiting Reach out to Hala directly at Hala@YoungandProfiting.com Follow Hala on Linkedin: www.linkedin.com/in/htaha/ Follow Hala on Instagram: www.instagram.com/yapwithhala Follow Hala on ClubHouse: @halataha Check out our website to meet the team, view show notes and transcripts: www.youngandprofiting.com

Chris Voss - World's #1 Negotiation Coach, Bestselling Author "Never Split The Difference" - CEO at The Black Swan Group, Ltd - Part 2 of 2 [Negotiation]Chris talks about:·       What is mirroring and why it works?·       What is the beauty of silence?·       How do you get comfortable being uncomfortable?·       What is the importance of visualization?·       What tactics should a Customer Service Rep use to diffuse a frustrated customer?·       Why you shouldn't say I'm Sorry in Customer Service.The person who has influenced Chris the most in the past year:The Ride of A Lifetime by Bob Iger: https://amzn.to/2R45RcgHis note to all customer service professionals: “Take the time to actually hear people out. You’re going to get a 7 to 1 rate of return on your time, because people are going to continue to come back to you until they feel heard…and demonstrate your understanding.” Transcript: https://press1fornick.com/chris-voss  JOIN THE PRESS 1 FOR NICK COMMUNITY:LinkedInWebsiteConnect with Nick BOOK RECOMMENDATIONS:Learn about all the guests book recommendations here BROUGHT TO YOU BY:VDS: They are a client-first consulting firm focused on strategy, business outcomes, and technology. They provide holistic consulting services to optimize your customer contact center, inspiring and designing transformational change to modernize and prepare your business for the future. Learn more here This podcast is under the umbrella of CX of M Radio SUPPORT:Want to support this show? Click here to buy me a coffee SPONSORING OPPORTUNITIES:Interested in partnering with the Press 1 For Nick podcast? Click here

Chris Voss - World's #1 Negotiation Coach, Bestselling Author "Never Split The Difference" - CEO at The Black Swan Group, Ltd - Part 1 of 2 [Negotiation]Chris talks about:·       How long do you have to make that first impression?·       How did you make your first impression count?·       How do I get the customer who is fired up to calm down and get them to trust you?·       What is the power of an open-ended question?·       How do you continue to push somebody to the limit, but still gaining their trust?Transcript: https://press1fornick.com/chris-voss  JOIN THE PRESS 1 FOR NICK COMMUNITY:LinkedInWebsiteConnect with Nick BOOK RECOMMENDATIONS:Learn about all the guests book recommendations here BROUGHT TO YOU BY:VDS: They are a client-first consulting firm focused on strategy, business outcomes, and technology. They provide holistic consulting services to optimize your customer contact center, inspiring and designing transformational change to modernize and prepare your business for the future. Learn more here This podcast is under the umbrella of CX of M Radio SUPPORT:Want to support this show? Click here to buy me a coffee SPONSORING OPPORTUNITIES:Interested in partnering with the Press 1 For Nick podcast? Click here 

Have you ever wondered what it was like to be in a Harvard class? Now you don’t have to! Get a behind the scenes look into my classroom and join in on this ultra special lecture. Today we bring in world-renowned negotiation expert, Chris Voss, to speak to us about the true power of the “no oriented question”, what questions to ask, and the lies we can put to bed about sealing the deal. That’s right! One of my all time favorite guests, former FBI hostage negotiator, and absolute powerhouse of sales, is here to lay down some serious knowledge on how to negotiate like your LIFE depends on it! Do not miss out on this opportunity! Click play! About The Guest:Chris Voss is the CEO & Founder of The Black Swan Group Ltd. He has used his many years of experience in international crisis and high-stakes negotiations to develop a unique program and team that applies these globally proven techniques to the business world. Prior to 2008, Chris was the lead international kidnapping negotiator for the Federal Bureau of Investigation, as well as the FBI’s hostage negotiation representative for the National Security Council’s Hostage Working Group. During his government career, he also represented the U.S. Government at two international conferences sponsored by the G-8 as an expert in kidnapping. Prior to becoming the FBI lead international kidnapping negotiator, Christopher served as the lead Crisis Negotiator for the New York City Division of the FBI. Christopher was a member of the New York City Joint Terrorist Task Force for 14 years. Chris has taught business negotiation in the MBA program as an adjunct professor at University of Southern California’s Marshall School of Business and at Georgetown University’s McDonough School of Business. He has taught business negotiation at Harvard University, guest lectured at The Kellogg School of Management at Northwestern University, The IMD Business School in Lausanne, Switzerland and The Goethe School of Business in Frankfurt, Germany. Since 2009 Christopher has also worked with Insite Security as their Managing Director of the Kidnapping Resolution Practice. Finding Chris Voss:Website: www.blackswanltd.comSubscribe to the newsletter hereBuy his book: Never Split the DifferenceTwitter: @VossNegotiation Instagram: @thefbinegotiator To inquire about my coaching program opportunity visit https://mentorship.heathermonahan.com/ Review this podcast on Apple Podcast using this LINK and when you DM me the screen shot, I buy you my $299 video course as a thank you! My book Confidence Creator is available now! get it right HERE If you are looking for more tips you can download my free E-book at my website and thank you!

Chris has been featured on ABC, CBS, CNN, Fox News, Forbes and is recognized as one of the top negotiators in the world. He's also CEO of The Black Swan Group Ltd and Co-Author of the book Never Split the Difference, so tune in to learn the secrets to negotiating a successful life and career. This 2-part episode brings you the negotiation skills you need to help you close the deal. Host: Cress V. Diglio Guest: Chris Voss, Former FBI Hostage Negotiator CEO & Founder of The Black Swan Group Ltd Author of Never Split The Difference: Negotiating As If Your Life Depended On It©

Brandon Voss is the President of the top leading negotiations company The Black Swan Group LTD. He co-wrote the book “Never Split the Difference: Negotiating As If Your Life Depended On It” with his father, Chris Voss (former FBI hostage negotiator). Go to www.blackswanltd.com and get free resources! Also this one: https://www.linkedin.com/groups/8933474

#481 Chris Voss is the CEO of The Black Swan Group Ltd. and the author of Never Split the Difference — an amazing book on negotiation that I'd highly recommend everyone read. I'm so grateful that Chris joined me on the show to talk about negotiation, how he got interested in the topic, as well as his in-depth advice on negotiation. We talk about how to great a lasting last impression (and why that's more critical than a first impression), setting yourself up for success, why negotiation is ultimately about collaboration, and we even get into Chris's thoughts about having the right kind of mindset for successful negotiation. Everyone uses negotiation to some degree in their life or business and man, this is one for the books. Let's do it! Show notes and more at SmartPassiveIncome.com/session481

My next guest is Chris Voss, who is the CEO & Founder of The Black Swan Group Ltd + Author of Never Split The Difference: Negotiating As If Your Life Depended On It. (1 million copies sold) + Most popular course instructor on masterclass.com + Former lead International hostage negotiator at the FBI *We talked about:* + How he discovered tactical empathy as a superior negotiation method after dealing with cutthroat commodity dealers + Why hammering his opponent with empathy got him better deals + How his mindset around negotiation is fundamentally different than most people + How he maintained positive even after dealing with terrorists for 25 years + How tone is the single most overlooked superpower when it comes to negotiation + How practice is the path to mastery even for something as esoteric as a cold read and tonality + Chris’s morning rituals to setup his day for success + And his project 120 to stay healthy at age 120

Do you feel like you have to cut your prices, or are find yourself constantly frustrated with clients who don’t appreciate you? In this special episode of Success Unfiltered, Chris Voss, former FBI hostage negotiator and CEO & Founder of The Black Swan Group Ltd, joins me for a conversation about recognizing your value, reclaiming your time, and how to create a business that you love to work in. Here’s a few things we talked about: Chris’s introduces himself and shares how he went from hostage negotiator to best selling author Why you should never cut your price, and why price is never actually the issue Michelle and Chris role play and prove why you should close the door on some opportunities (even when it’s scary) Why you should start tracking your interactions and start closing more business How to handle people who are testing your boundaries (in both business and in life) The difference between HALFs and ELFs, and which one you should be doing business with How to build more trust with your clients and why you should always give yourself more time than you need A simple shift you can make to get people to value your time more (as well as their own) Conflict resolution tips for handling problems with clients If you want to take back your power and take your business to the next level, this episode is for you! Connect with Chris: Website Twitter Facebook YouTube Never Split the Difference Enjoy, and thank you for tuning into Success Unfiltered! To share your thoughts: Email The Pitch Queen @ hello@thepitchqueen.com Ask a question over at www.ThePitchQueen.com Share Success Unfiltered on Twitter, Facebook, Instagram, & LinkedIn  To help the show out: Please leave an honest review on iTunes. Your ratings and reviews really help and I read each one. Subscribe to the show on iTunes. Music produced by Deejay-O  www.iamdeejayo.com

Chris Voss is an American businessman, author, and academic. Voss is a former FBI hostage negotiator, the CEO of The Black Swan Group Ltd, and co-author of the book 'Never Split the Difference'. Chris is highly recognized from the Masterclass Series. Jas Takhar and Laura Stewart co-host this great episode and get taken to class with a master negotiator. Chris talks us through the techniques and tactics of negotiation, how to use psychology, why negotiation is the key to success, and he talks about a few of his experiences in high stakes international hostage negotiation. Follow our guests: Christopher Voss https://www.instagram.com/thefbinegotiator/ https://www.blackswanltd.com #ChristopherVoss #RECExperience #RECCanada #JasTakhar #LauraStewart #TorontoRealEstate #RealEstateForcast Please don’t forget to subscribe, like, share, and comment. We love to read your comments! Check out some of our Luxury Property Tours: Check out some of our Luxury Property Tours: Selling Toronto - 12.2 Million Dollar Listing in Yorkville https://youtu.be/qH4UhH9sIfs The $14 Million New York Penthouse at 15 Hudson Yards https://youtu.be/xmsLCCDLc6U Welcome to The REC EXPERIENCE Video Channel: https://www.youtube.com/recexperience Listen to The REC EXPERIENCE Podcast: Itunes – https://www.recitunes.com Spotify – https://www.recspotify.com Join the REC Experience TEXT Community today! TEXT: 647-372-0126 Visit the REC Canada Website: https://www.reccanada.com Visit Jas' website: https://www.jastakhar.ca Read our Blogs: https://www.reccanada.com/blog Contact us: Tel: 1-833-JOIN-REC | Email: info@reccanada.com Book a Coffee with Jas: https://www.CoffeeWithJas.com Join us for Brunch With REC: https://www.brunchwithrec.com Follow us on Instagram: REC Canada – @rec.canada Host Jas Takhar – @jastakhar13 Dir. Sales & Marketing Laura Stewart - @laurastewartto Follow us on Facebook: REC Canada – @recrealestate Jas Takhar – https://www.facebook.com/takharjas Laura Stewart - https://www.facebook.com/laurastewartto REC MEDIA SQUAD: Clemente Alves - Multi-Media Specialist & Executive Producer Stephen Rochester - Digital Marketing & Content Creator Keegan Knight - Jr. Videographer & Editor Danielle Meuret - Comic Artist & Illustrator

Derek talks about his book Ego, Authority Failure, the importance of emotional intelligence, listening and tactical empathy. He brings all of these back to customer service. Derek Gaunt is a lecturer, author of Ego, Authority, Failure, and trainer with 29 years of law enforcement experience, 20 of which as a team member, leader and then commander of hostage negotiations teams in the Washington, DC metropolitan area. Derek talk about how he sold jail time, the importance of Emotional Intelligence, and how his hostage negotiations expertise translates to customer service. Nick Glimsdahl is the Director of Contact Center Solutions at VDS. He is a thought leader in both the Customer Service and Customers Experience fields. As the Director of Contact Center Solutions at VDS, his mission is to bring together digital transformation, customer expectations, and business objects to create effortless customer experiences. You can connect with Nick on LinkedIn. #press1fornick #customerexperience #customerservice #cxofmradio #cxconvos #podcast #podcasthost #podcastshow #podcastlife #cxpa #socap #cxaccelerator #icmi

Chris Voss, a former FBI hostage negotiator and founder of The Black Swan Group, has returned to the podcast to impart his knowledge on how to get through to those who don’t want to listen. In making sales, creating contacts, or consulting your clients, the ability to negotiate is paramount. And Chris’s foolproof method is by throwing out the snake oil salesmen pitch and embracing safety, trust, and need. Listen in as Heather and her mentees pick Chris’s brain on the importance of tactical empathy, deactivating negativity, and how to go from a hustler to a challenger. About The Guest:Chris Voss is the CEO & Founder of The Black Swan Group Ltd. He has used his many years of experience in international crisis and high-stakes negotiations to develop a unique program and team that applies these globally proven techniques to the business world.Prior to 2008, Chris was the lead international kidnapping negotiator for the Federal Bureau of Investigation, as well as the FBI’s hostage negotiation representative for the National Security Council’s Hostage Working Group. During his government career, he also represented the U.S. Government at two international conferences sponsored by the G-8 as an expert in kidnapping. Prior to becoming the FBI lead international kidnapping negotiator, Christopher served as the lead Crisis Negotiator for the New York City Division of the FBI. Christopher was a member of the New York City Joint Terrorist Task Force for 14 years. He was the case agent on such cases as TERRSTOP (the Blind Sheikh Case – Sheikh Omar Abdel-Rahman), the TWA Flight 800 catastrophe and negotiated the surrender of the first hostage taker to give up in the Chase Manhattan bank robbery hostage taking.During Chris’s 24 year tenure in the Bureau, he was trained in the art of negotiation by not only the FBI but Scotland Yard and Harvard Law School. He is also a recipient of the Attorney General’s Award for Excellence in Law Enforcement and the FBI Agents Association Award for Distinguished and Exemplary Service.Chris has taught business negotiation in the MBA program as an adjunct professor at University of Southern California’s Marshall School of Business and at Georgetown University’s McDonough School of Business. He has taught business negotiation at Harvard University, guest lectured at The Kellogg School of Management at Northwestern University, The IMD Business School in Lausanne, Switzerland and The Goethe School of Business in Frankfurt, Germany. Since 2009 Christopher has also worked with Insite Security as their Managing Director of the Kidnapping Resolution Practice.Finding Chris Voss:Website: www.blackswanltd.comSubscribe to the newsletter by texting BLACK SWAN METHOD to 33777Buy his book: Never Split the DifferenceTwitter: @VossNegotiation To inquire about my coaching program opportunity visit https://mentorship.heathermonahan.com/ Review this podcast on Apple Podcast using this LINK and when you DM me the screen shot, I buy you my $299 video course as a thank you! My book Confidence Creator is available now! get it right

Chris Voss is the CEO and founder of https://www.blackswanltd.com/home (The Black Swan Group Ltd), a best-selling author, and the FBI's former lead international kidnapping negotiator. Host Nick Nanton discusses Chris' national best-selling book, https://www.amazon.com/Never-Split-Difference-Negotiating-Depended/dp/0062407805 (Never Split the Difference), the attributes that make a master negotiator, and empathy's effect in business negotiations.  Timestamps:2:40: Should you split the difference? 3:53: Why compromise often doesn't work out 6:36: Oprah Winfrey — the negotiator 9:19: Tactical empathy and strategies used 12:02: In a kidnapping, who has the upper hand? 1408: Social dynamics that affect decision making 18:15: Chris' work in Haiti 20:31: "The favorite or the fool" concept 26:42: Labeling — but not in an accusatory way 30:33: Taking a job for mercenary reasons 33:39: The two magic words of “that's right” in a negotiation 35:54: Perspective will get you to the answer you're looking for 37:49: The benefits of asking “no" oriented questions 41:00: When the door opens, the game is on Resources:https://www.masterclass.com/classes/chris-voss-teaches-the-art-of-negotiation?utm_source=Paid&utm_medium=AdWords&utm_campaign=CV&utm_content=Instructor-%7Bkeyword%7D-US_BM&utm_term=Aq-Prospecting&gclid=EAIaIQobChMIkursmpD66QIVlOeGCh2Nww58EAAYASAAEgIh6_D_BwE (Negotiate Like a Pro: Masterclass) https://www.youtube.com/watch?v=j7n2Sv-7-Hw (Chris on The Forward Podcast with Lance Armstrong) https://www.apa.org/monitor/dec02/nobel (Daniel Kahneman — Nobel Peace Prize) https://www.amazon.com/Operation-Toussaint-Tim-Ballard/dp/B07M62QTS3 (Operation Toussaint) https://www.amazon.com/Challenger-Sale-Control-Customer-Conversation/dp/1591844355 (The Challenger Sale) https://podcasts.apple.com/us/podcast/now-to-next-with-nick-nanton-addiction-in-uncertain-times/id1509498480?i=1000472305089 (Dr. Ned Hallowell ) Connect With Nick Nanton:http://www.nicknanton.com/ (Website) https://www.facebook.com/Nicknanton (Facebook) http://twitter.com/nicknanton (Twitter) https://www.linkedin.com/in/nicknanton (LinkedIn) https://www.youtube.com/channel/UCWOvnpNMTX4pKVIi234pOTg (YouTube)

Chris Voss is an American businessman, author, and academic. Voss is a former FBI hostage negotiator, the CEO of The Black Swan Group Ltd, and co-author of the book Never Split the Difference. He is an adjunct Professor at Georgetown University's McDonough School of Business and a lecturer at the Marshall School of Business at University of Southern California. Learn more about Chris Voss: https://en.wikipedia.org/wiki/Christopher_Voss Follow Chris Voss on Instagram: https://www.instagram.com/thefbinegotiator/ Buy "Never Split the Difference" by using this link: https://www.amazon.com/Never-Split-Difference-Negotiating-Depended/dp/0062407805/ref=tmm_hrd_swatch_0?_encoding=UTF8&qid=1588298080&sr=8-2

Christopher Voss je poslovni čovjek, autor i akademik. Voss je bivši pregovarač za talačke krize pri FBI-u, izvršni direktor The Black Swan Group Ltd, i koautor knjige Never Split the difference. Knjiga "Never Split the Difference", vodi vas u svijet pregovora kao i u mindset pregovarača, otkrivajući vještine koje su pomogle Vossu i njegovim kolegama da ostvare uspjeh tamo gdje su takve vještine najpotrebnije: spašavanju života. U ovom praktičnom vodiču Voss navodi načela pregovaranja - kontraintuitivne taktike i strategije - koje i vi možete koristiti kako biste postali uvjerljiviji u profesionalnom i osobnom okviru. Povezani sadržaj: L001 – Surove Strasti lektira: Utjecajnost // Robert Cialdini L003 – Surove Strasti lektira: How to Win Friends and Influence People // Dale Carnegie L011 – Surove Strasti lektira: Predictably Irrational // Dan Ariely L017 - Surove Strasti lektira: Machiavelli i Sun Tzu L025 – Lektira: Robert Greene: Zakoni ljudske prirode Sve lektire Surovih Strasti nalaze se OVDJE. Pišite feedback, Saša Tenodi PREPORUKE ZA LAKŠE I UGODNIJE SLUŠANJE SUROVIH STRASTI: Tri načina kako slušati podcastKako slušati podcast u autu koji nema Mp3 playerTop lista najslušanijih epizoda

Chris Voss is the CEO & Founder of the Black Swan Group Ltd and the author of Never Split The Difference: Negotiating As If Your Life Depended On It. Chris was the lead international kidnapping negotiator for the Federal Bureau of Investigation, as well as the FBI’s hostage negotiation representative for the National Security Council’s Hostage Working Group. During Chris’s 24 year tenure in the Bureau, he was trained in the art of negotiation by not only the FBI but Scotland Yard and Harvard Law School. He is also a recipient of the Attorney General’s Award for Excellence in Law Enforcement and the FBI Agents Association Award for Distinguished and Exemplary Service.Find the Black Swan Group here: https://www.blackswanltd.com/Find Industry Talks here: https://industrytalks.net/Find Roman Perry here: https://www.romanperry.rocks/

Chris Voss is an American businessman, author, and professor. Voss is a former FBI hostage negotiator, the CEO of The Black Swan Group Ltd, and co-author of the book, Never Split the Difference. Chris sits down with the Armchair Expert to discuss his time as a hostage negotiator, what drove him to law enforcement and the benefits of de-escalation. Dax wonders about the evolution of terrorism and Chris talks us through the hostage negotiation of Jill Carroll. He talks about the power of saying no, the concept of bending reality and the ways in which we can win negotiations in our daily lives.

Chris Voss is an American businessman, author, and professor. Voss is a former FBI hostage negotiator, the CEO of The Black Swan Group Ltd, and co-author of the book, Never Split the Difference. Chris sits down with the Armchair Expert to discuss his time as a hostage negotiator, what drove him to law enforcement and the benefits of de-escalation. Dax wonders about the evolution of terrorism and Chris talks us through the hostage negotiation of Jill Carroll. He talks about the power of saying no, the concept of bending reality and the ways in which we can win negotiations in our daily lives.

This week Heather talks to Chris Voss, former FBI hostage negotiator, the CEO of The Black Swan Group Ltd, and co-author of the book, Never Split the Difference See acast.com/privacy for privacy and opt-out information.

Chris Voss is a former FBI hostage negotiator, the CEO of The Black Swan Group Ltd, and co-author of the book, Never Split the Difference. He is an adjunct Professor at Georgetown University's McDonough School of Business and a lecturer at the Marshall School of Business at University of Southern California.

GET CHRIS VOSS'S BOOK - NEVER SPLIT THE DIFFERENCE - CHRIS VOSS: https://amzn.to/2ZeiY8B To learn more from Chris send a text to the number 22828 - send FBIEMPATHY (no space) - and you'll get his email newsletter! If you want to know how to negotiate, how to never split the difference, how to negotiate like Chris Voss, watch this interview! In this video I am showing you an interview with one of my favorite authors, Chris Voss. He will share all about his book on negotiation, talk about his book Never Split the Difference, and we will talk about my review of Never Split the Difference by Chris Voss! Chris Voss is the CEO & Founder of the Black Swan Group Ltd and Author of Never Split The Difference: Negotiating As If Your Life Depended On It. Prior to 2008, Chris was the lead international kidnapping negotiator for the Federal Bureau of Investigation, as well as the FBI’s hostage negotiation representative for the National Security Council’s Hostage Working Group. During Chris’s 24 year tenure in the Bureau, he was trained in the art of negotiation by not only the FBI but Scotland Yard and Harvard Law School. He is also a recipient of the Attorney General’s Award for Excellence in Law Enforcement and the FBI Agents Association Award for Distinguished and Exemplary Service. #NEVERSPLITTHEDIFFERENCE #CHRIS VOSS #BOOK ON NEGOTIATION

An interview with Chris Voss - former FBI hostage negotiator, CEO of The Black Swan Group Ltd, and co-author of the book, Never Split the Difference. Chris is also an adjunct Professor at Georgetown University's McDonough School of Business. FOLLOW CHRIS VOSS: https://blackswanltd.com/ https://twitter.com/VossNegotiation https://www.facebook.com/ChrisVossNegotiation/ https://www.amazon.com/dp/B01COR1GM2/ref=cm_sw_em_r_mt_dp_U_yxxBDbBSWWD1Y FOLLOW CASSIUS: https://www.instagram.com/cassiusmorris_ http://www.facebook.com/cassiusshow http://www.twitter.com/cassiusmorris http://www.youtube.com/cassiusmorris2

Former FBI hostage negotiator and CEO of The Black Swan Group Ltd., Chris Voss, joins Dave Will on this episode of EO 360°. Chris shares his journey on how he started on negotiating and what made him even consider learning the skill and art of negotiation. His experience led him to founding Black Swan Group, which specializes in solving business communication problems using hostage negotiation solutions, after his FBI career. He teaches some valuable rules in negotiation and also counterintuitive rules in this tactical skill. Listen now!

Episode 2 of Season 2 brings us a conversation between host Owen Matthews and Chris Voss, former FBI hostage negotiator, CEO of The Black Swan Group Ltd, and co-author of the book, Never Split the Difference.

Like it or not, we’re always negotiating in life. You’re either negotiating on where to eat with your loved ones or negotiating with potential clients to choose you as their real estate agent. On today’s Tom Ferry Podcast Experience, my guest is Chris Voss, former FBI negotiator, CEO & founder of the Black Swan Group Ltd as well as author of “Never Split the Difference: Negotiating As if Your Life Depended on It.” Chris shares his experience as the lead international kidnapping negotiator and how it relates to negotiating in the real estate sector. He provides insightful tips on how to present yourself as the expert agent, how to differentiate between fake and real opportunities, and when to walk away from a good deal with bad people. For show notes and more information visit: https://tfi.media/2Xoqh1B

Chris Voss is an author, and professor. His is also a former FBI hostage negotiator, the CEO of The Black Swan Group Ltd, and co-author of the book, Never Split the Difference. Chris discusses: What are negotiation skills? How are they useful in every day life What is tactical empathy What is a black swan? Can you really use these skills to save lives? So much more!!   Chris can be found on his website: https://blackswanltd.com/ and you can also find him on Twitter at: https://twitter.com/vossnegotiation He recommended a few books for us this month: The Rise of Superman: Decoding the Science of Ultimate Human Performance by Steven Kotler The Talent Code: Greatness Isn't Born. It's Grown. Here's How. by Daniel Coyle The Culture Code: The Secrets of Highly Successful Groups by Daniel Coyle

Who wouldn’t love to be a better negotiator in every aspect of their lives?  If you want some applicable take-aways that you can start using today to improve your negotiating skills this is the podcast for you!  This week’s Why Can’t You? podcast features, Christopher Voss.  Chris is the CEO and Founder of the Black […] The post Christopher Voss, Former FBI Negotiator and Founder of The Black Swan Group Ltd. is my Why Can’t You? podcast guest this week! appeared first on Why Can't You?.

In one of our most interesting interviews to date, Chris Voss revealed to us the power of hearing “no” in negotiations and how anyone can be a Jedi with some simple tricks of the mind when negotiating. Take a listen to what this former FBI hostage negotiator has to say about using persuasion to your advantage!Chris Voss is the Founder and CEO of the Black Swan Group Ltd and author of Never Split The Difference: Negotiating As If Your Life Depended On It. He has used his many years of experience in international crisis and high stakes negotiations to develop a unique program and team that applies these globally proven techniques to the business world See acast.com/privacy for privacy and opt-out information. Become a member at https://plus.acast.com/s/the-unmistakable-creative-podcast.

In one of our most interesting interviews to date, Chris Voss revealed to us the power of hearing “no” in negotiations and how anyone can be a Jedi with some simple tricks of the mind when negotiating. Take a listen to what this former FBI hostage negotiator has to say about using persuasion to your advantage!Chris Voss is the Founder and CEO of the Black Swan Group Ltd and author of Never Split The Difference: Negotiating As If Your Life Depended On It. He has used his many years of experience in international crisis and high stakes negotiations to develop a unique program and team that applies these globally proven techniques to the business world See acast.com/privacy for privacy and opt-out information.

Episode 143 - Christopher Voss is an American businessman, author, and professor. Voss is a former FBI hostage negotiator, the CEO of The Black Swan Group Ltd, and co-author of the book, Never Split the Difference - Negotiating like your life depended on it.  Get his book here. Learn more about Chris here. Grab my book, Diets Suck for FREE here. Be sure to subscribe, leave a rating and review and let me know what you think of the show - every Wednesday I'll be giving away a gift to a lucky winner who leaves a rating and review! To apply for my online coaching program - please email Josiah@thetruetransformation.com Today's episode is brought to you by Four Sigmatic - this is my new daily addiction (good thing it's super healthy right?) ! Check out Four Sigmatic Here and Save 15% off your purchase when you use the code "Fitman". Subscribe on iTunes, Spotify, Soundcloud and YouTube. Enjoying the podcast?  Leave a review on iTunes! Want to learn more about Josiah and the True Transformation movement?  Visit the website here! Resources & Links Why You're Not Getting Results from Your Fitness Routine Connect with Josiah on Instagram Connect with Josiah on Facebook Connect with Josiah on Twitter Email: Josiah@thetruetransformation.com for body transformation coaching

Chris Voss is the CEO & Founder of the Black Swan Group Ltd and author of Never Split The Difference: Negotiating As If Your Life Depended On It. He has used his many years of experience in international crisis and high-stakes negotiations to develop a unique program and team that applies these globally proven techniques to the business world.   Prior to 2008, Chris was the lead international kidnapping negotiator for the Federal Bureau of Investigation, as well as the FBI’s hostage negotiation representative for the National Security Council’s Hostage Working Group. During Chris’s 24 year tenure in the Bureau, he was trained in the art of negotiation by not only the FBI but Scotland Yard and Harvard Law School. He is also a recipient of the Attorney General’s Award for Excellence in Law Enforcement and the FBI Agents Association Award for Distinguished and Exemplary Service.   Chris has taught business negotiation in the MBA program as an adjunct professor at University of Southern California’s Marshall School of Business and at Georgetown University’s McDonough School of Business. He has taught business negotiation at Harvard University, guest lectured at The Kellogg School of Management at Northwestern University, The IMD Business School in Lausanne, Switzerland and The Goethe School of Business in Frankfurt, Germany.   On today’s episode, we talk to Chris Voss about his journey and what inspired him to get into entrepreneurship. Growing up, Chris would always find different ways to make money from selling Christmas cards, cold drinks in front of the house, and more. He shares with us how watching “The Super Cops” movie inspired him to pursue a career in law enforcement. You’ll hear stories from when Chris was a FBI hostage negotiator and lessons learned you can use in when negotiating in business and life.   Chris also shares with us one of his favorite negotiation deals and what he learned from that experience that any aspiring entrepreneur can use to take their deals. Lastly, we wrap up the episode with some great action steps you can do today to become a better negotiator. Chris shares a neuroscience fact about having gratitude and a positive frame of mind can help you become smarter when making decisions in business and life.   Key Points From This Episode: Chris takes us back to his early days and how he learn the value of working hard and figuring things out from watching his father in business How Chris began his career in law enforcement and how an injury in martial arts ended up being one of the best things that ever happened to Chris’ career Chris’ experience of working 5 months in a suicide hotline opened to door for him to start his career in hostage negotiation The differences between terrorist/hostage vs. business negotiation  Chris’ story of a 8-million deal and how you can leverage emotional intelligence when negotiating deals The importance of diffusing negatives people have by observation (Did you know? 70% deals are made not to accomplish gains but to avoid losses which is effectively to solve problems) How talking about “the elephant in the room” can help you build rapport and trust immediately (The story of Chris’ experience with middle eastern muslim hostages and witnesses) How you can build better relationships with people if you show them that you understand who they are and what their fears and needs are Examples of hostages experiences a 10 million random deal (being opening to coaching was key to success and The birth of “that’s right” movement (when you summarize something from their perspective not from a neutral or your perspective and get the person to say that’s right) Key Things To Practice When Negotiation (set the intention by putting the person’s best interest first → building rapport by being relatable → uncover the person’s problem and the costs of staying in...

Chris Voss is the CEO & Founder of the Black Swan Group Ltd and author of Never Split The Difference: Negotiating As If Your Life Depended On It. He has used his many years of experience in international crisis and high-stakes negotiations to develop a unique program and team that applies these globally proven techniques to the business world. Prior to ... Read More

Chris Voss is the author of Never Split the Difference: Negotiating As If Your Life Depended On It, CEO of Black Swan Group Ltd., and a former lead negotiator for the FBI. Prior to 2008, Chris was the lead international kidnapping negotiator for the Federal Bureau of Investigation, as well as the FBI’s hostage negotiation representative for the National Security Council’s Hostage Working Group. During his government career, he also represented the U.S. Government at two (2) international conferences sponsored by the G-8 as an expert in kidnapping. Prior to becoming the FBI lead international kidnapping negotiator, Christopher served as the lead Crisis Negotiator for the New York City Division of the FBI. Christopher was a member of the New York City Joint Terrorist Task Force for 14 years.  He was the case agent on such cases as TERRSTOP (the Blind Sheikh Case – Sheikh Omar Abdel-Rahman), the TWA Flight 800 catastrophe and negotiated the surrender of the first hostage taker to give up in the Chase Manhattan bank robbery hostage taking. During Chris’s 24 year tenure in the Bureau, he was trained in the art of negotiation by not only the FBI but Scotland Yard and Harvard Law School. He is also a recipient of the Attorney General’s Award for Excellence in Law Enforcement and the FBI Agents Association Award for Distinguished and Exemplary Service. Chris has taught business negotiation in the MBA program as an adjunct professor at University of Southern California’s Marshall School of Business and at Georgetown University’s McDonough School of Business.  He has taught business negotiation at Harvard University, guest lectured at The Kellogg School of Management at Northwestern University, The IMD Business School in Lausanne, Switzerland and The Goethe School of Business in Frankfurt, Germany. Since 2009 Christopher has also worked with Insite Security as their Managing Director of the Kidnapping Resolution Practice. In today’s episode, we discuss: Is real life FBI negotiating like what we see in the movies How we can use negotiating skills in our every day lives Strategies for dealing with customer service representatives How to be the smartest and most interesting person in the room Website: BlackSwanLtd.com/ Twitter: @VossNegotiation Facebook: www.facebook.com/BlackSwanLTD Click here for Black Swan Group's and Chris' YouTube page. Text "FBIempathy" to 22828 to get Chris' free newsletter. Highly recommend this weekly newsletter. Check out Chris' book "Never Split the Difference: Negotiating As If Your Life Depended On It." Articles of interest ... "Ask a Hostage Negotiator: What's the Best Way to Get a Raise?" (The Atlantic) "5 Tactics to Win a Negotiation" (Time.com) "3 Keys to Bargaining with Anyone" (Inc.com) Past "Success is a Choice" podcast episodes of interest . . . Brad Lea (CEO of Lightspeed VT & Sales Expert) - Episode 066 Larry Winget (The Pitbull of Personal Development) - Episode 054 Ed Decosta (John Maxwell Faculty Member & Sales Expert) - Episode 050 Lolly Daskal (Fortune 500 Business Coach)- Episode 044 Micheal Burt (Creator of the "Monster Producer" program) - Episode 022 Betsy Butterick (Communication Specialist) - Episode 013   Today’s podcast is brought to you by audible – get a FREE audiobook download and 30-day free trial (new subscribers only) at www.audibletrial.com/SuccessIsAChoice. Over 180,000 titles to choose from for your iPhone, Android, Kindle or mp3 player.  Our friends at audible are offering a free download of Chris' great book Never Split the Difference: Negotiating As If Your Life Depended On It. Take advantage of this great deal by visiting www.AudibleTrial.com/SuccessIsAChoice.  

"As salespeople we need to start showing people we understand them instead of telling them we understand them." Chris  Interview begins at 03:50 Chris Voss is a past Lead FBI Hostage Negotiator and Regular on CNN   "We need people to think that they are making the choice to do the thing that we want them to do." Chris   STEPS TO NEGOTIATION SUCCESS   Find collaboration  Understand that its emotional for some  Stay away from the Yes trap  Tell people what they are thinking  Show people you understand them  Use techniques on multiple levels  About Chris: Chris Voss is the Founder and CEO of the Black Swan Group Ltd and author of Never Split The Difference: Negotiating As If Your Life Depended On It. He has used his many years of experience in international crisis and high-stakes negotiations to develop a unique program and team that applies these globally proven techniques to the business world. Prior to 2008, Chris was the lead international kidnapping negotiator for the Federal Bureau of Investigation, as well as the FBI’s hostage negotiation representative for the National Security Council’s Hostage Working Group. During his government career, he also represented the U.S. Government at two (2) international conferences sponsored by the G-8 as an expert in kidnapping. Prior to becoming the FBI lead international kidnapping negotiator, Christopher served as the lead Crisis Negotiator for the New York City Division of the FBI.   Subscribe to Podcast iTunes/Apple Podcasts   http://davidihill.com/mentors http://davidihill.com/affiliates    http://thesalesplaybook.net   

Chris Voss is the Founder and CEO of the Black Swan Group Ltd and author of Never Split The Difference: Negotiating As If Your Life Depended On It. He has used his many years of experience in international crisis and high-stakes negotiations to develop a unique program and team that applies these globally proven techniques to the business world. Prior to 2008, Chris was the lead international kidnapping negotiator for the Federal Bureau of Investigation, as well as the FBI’s hostage negotiation representative for the National Security Council’s Hostage Working Group. During his government career, he also represented the U.S. Government at two (2) international conferences sponsored by the G-8 as an expert in kidnapping. Prior to becoming the FBI lead international kidnapping negotiator, Christopher served as the lead Crisis Negotiator for the New York City Division of the FBI. Christopher was a member of the New York City Joint Terrorist Task Force for 14 years.  He was the case agent on such cases as TERRSTOP (the Blind Sheikh Case – Sheikh Omar Abdel-Rahman), the TWA Flight 800 catastrophe and negotiated the surrender of the first hostage taker to give up in the Chase Manhattan bank robbery hostage taking.   Connect with Chris: Twitter: @VossNegotiation Facebook: @ChrisVossNegotiation LinkedIn: @ChristopherVoss  Website: http://blackswanltd.com   Also, text "FBIEMPATHY", all one-word to 22828 to receive Chris' speaking engagement and workshop schedule.   PEAK PERFORMANCE NATION A community dedicated to raising your game to the next level by learning how to Execute at the highest level and eliminating the obstacles that keep you from being the leader you were born to be. Join group here:  https://www.facebook.com/groups/PeakPerformanceNation/   SPONSORS & FREE OFFERS Audible - Free Audio Book & 30 Day Trial  Blue Apron -  $30 Off Your First Order   Acuity Scheduling - Stop Wasting Time Setting Up Meetings   Peak Accountability - http://www.thorconklin.com/accountability/   Thank you once again for listening   Please follow us on:   Facebook: Thor Conklin      Twitter: @ThorConklin   Website: http://www.thorconklin.com   ThorConklin.com Thor Conklin Media Peak Performers Podcast Peak Performance Nation    #1 Podcast on how to get things done.  Learn from Peak Performers in all areas of life and Business.  Do you know what to do but can't figure out why you are not executing what you already know?   If so, this Podcast will give you the tools, strategies and psychology to not only break through the choke point but to truly become a Peak Performer.   Thor will be sharing his tools and strategies as well as interviewing inspiring Peak Performers that are Entrepreneur's, Professional Athletes, Business leaders, Military, Technology guru's, Health and Fitness masters, Relationships Experts as well as Music & Entertainment superstars.   Mission and Purpose - To engage, educate, entertain and inspire listeners to excel in any area of life through mastering the science of execution and Peak Performance.  You will learn the necessary road map, strategies, tools and psychology to win this game.

Chris Voss is the Founder and CEO of the Black Swan Group Ltd and author of Never Split The Difference: Negotiating As If Your Life Depended On It. He has used his many years of experience in international crisis and high-stakes negotiations to develop a unique program and team that applies these globally proven techniques to the business world. Prior to 2008, Chris was the lead international kidnapping negotiator for the Federal Bureau of Investigation, as well as the FBI’s hostage negotiation representative for the National Security Council’s Hostage Working Group. During his government career, he also represented the U.S. Government at two (2) international conferences sponsored by the G-8 as an expert in kidnapping. Prior to becoming the FBI lead international kidnapping negotiator, Christopher served as the lead Crisis Negotiator for the New York City Division of the FBI. Christopher was a member of the New York City Joint Terrorist Task Force for 14 years.  He was the case agent on such cases as TERRSTOP (the Blind Sheikh Case – Sheikh Omar Abdel-Rahman), the TWA Flight 800 catastrophe and negotiated the surrender of the first hostage taker to give up in the Chase Manhattan bank robbery hostage taking.   Connect with Chris: Twitter: @VossNegotiation Facebook: @ChrisVossNegotiation LinkedIn: @ChristopherVoss  Website: http://blackswanltd.com   Also, text "FBIEMPATHY", all one-word to 22828 to receive Chris' speaking engagement and workshop schedule.   PEAK PERFORMANCE NATION A community dedicated to raising your game to the next level by learning how to Execute at the highest level and eliminating the obstacles that keep you from being the leader you were born to be. Join group here:  https://www.facebook.com/groups/PeakPerformanceNation/   SPONSORS & FREE OFFERS Audible - Free Audio Book & 30 Day Trial  Blue Apron -  $30 Off Your First Order   Acuity Scheduling - Stop Wasting Time Setting Up Meetings   Peak Accountability - http://www.thorconklin.com/accountability/   Thank you once again for listening   Please follow us on:   Facebook: Thor Conklin      Twitter: @ThorConklin   Website: http://www.thorconklin.com   ThorConklin.com Thor Conklin Media Peak Performers Podcast Peak Performance Nation    #1 Podcast on how to get things done.  Learn from Peak Performers in all areas of life and Business.  Do you know what to do but can't figure out why you are not executing what you already know?   If so, this Podcast will give you the tools, strategies and psychology to not only break through the choke point but to truly become a Peak Performer.   Thor will be sharing his tools and strategies as well as interviewing inspiring Peak Performers that are Entrepreneur's, Professional Athletes, Business leaders, Military, Technology guru's, Health and Fitness masters, Relationships Experts as well as Music & Entertainment superstars.   Mission and Purpose - To engage, educate, entertain and inspire listeners to excel in any area of life through mastering the science of execution and Peak Performance.  You will learn the necessary road map, strategies, tools and psychology to win this game.

Chris Voss is the Founder and CEO of the Black Swan Group Ltd and author of Never Split The Difference: Negotiating As If Your Life Depended On It. He has used his many years of experience in international crisis and high-stakes negotiations to develop a unique program and team that applies these globally proven techniques to the business world. Prior to 2008, Chris was the lead international kidnapping negotiator for the Federal Bureau of Investigation, as well as the FBI’s hostage negotiation representative for the National Security Council’s Hostage Working Group. During his government career, he also represented the U.S. Government at two (2) international conferences sponsored by the G-8 as an expert in kidnapping. Prior to becoming the FBI lead international kidnapping negotiator, Christopher served as the lead Crisis Negotiator for the New York City Division of the FBI. Christopher was a member of the New York City Joint Terrorist Task Force for 14 years.  He was the case agent on such cases as TERRSTOP (the Blind Sheikh Case – Sheikh Omar Abdel-Rahman), the TWA Flight 800 catastrophe and negotiated the surrender of the first hostage taker to give up in the Chase Manhattan bank robbery hostage taking.   Connect with Chris: Twitter: @VossNegotiation Facebook: @ChrisVossNegotiation LinkedIn: @ChristopherVoss  Website: http://blackswanltd.com   Also, text "FBIEMPATHY", all one-word to 22828 to receive Chris' speaking engagement and workshop schedule.   PEAK PERFORMANCE NATION A community dedicated to raising your game to the next level by learning how to Execute at the highest level and eliminating the obstacles that keep you from being the leader you were born to be. Join group here:  https://www.facebook.com/groups/PeakPerformanceNation/   SPONSORS & FREE OFFERS Audible - Free Audio Book & 30 Day Trial  Blue Apron -  $30 Off Your First Order   Acuity Scheduling - Stop Wasting Time Setting Up Meetings   Peak Accountability - http://www.thorconklin.com/accountability/   Thank you once again for listening   Please follow us on:   Facebook: Thor Conklin      Twitter: @ThorConklin   Website: http://www.thorconklin.com   ThorConklin.com Thor Conklin Media Peak Performers Podcast Peak Performance Nation    #1 Podcast on how to get things done.  Learn from Peak Performers in all areas of life and Business.  Do you know what to do but can't figure out why you are not executing what you already know?   If so, this Podcast will give you the tools, strategies and psychology to not only break through the choke point but to truly become a Peak Performer.   Thor will be sharing his tools and strategies as well as interviewing inspiring Peak Performers that are Entrepreneur's, Professional Athletes, Business leaders, Military, Technology guru's, Health and Fitness masters, Relationships Experts as well as Music & Entertainment superstars.   Mission and Purpose - To engage, educate, entertain and inspire listeners to excel in any area of life through mastering the science of execution and Peak Performance.  You will learn the necessary road map, strategies, tools and psychology to win this game.

In one of our most interesting interviews to date, Chris Voss revealed to us the power of hearing “no” in negotiations and how anyone can be a Jedi with some simple tricks of the mind when negotiating. Take a listen to what this former FBI hostage negotiator has to say about using persuasion to your advantage! Chris Voss is the Founder and CEO of the Black Swan Group Ltd and author of Never Split The Difference: Negotiating As If Your Life Depended On It. He has used his many years of experience in international crisis and high stakes negotiations to develop a unique program and team that applies these globally proven techniques to the business world See acast.com/privacy for privacy and opt-out information.

This time, Jon Sabes talks with Chris Voss, the Founder and CEO of the Black Swan Group Ltd and author of Never Split The Difference: Negotiating As If Your Life Depended On It. Chris has used his many years of experience in international crisis and high-stakes negotiations to develop a unique program and team that applies these globally proven techniques to the business world. In the conversation, we dig a little deeper into the techniques he developed from these high-stress situations and how he is helping companies apply them to their sales and customer service practices. This talk shows the ways in which Chris is a remarkable person who will give you insights and ideas that can help you become better at whatever you do.

In this clip from our show 'Believe', we help you with “Money & Business.“ “How to Negotiate a Higher Salary with Former FBI Negotiator Chris Voss” • How to negotiate a higher salary and make more money. • Learn from someone who has negotiated with terrorists for the release of hostages. • Chris Voss is also CEO of the Black Swan Group Ltd. Hosted by: Nicholas Upchurch Our website: http://www.believe.love  

  My guest in this episode is Chris Voss. Chris is the Founder and CEO of the Black Swan Group Ltd and author of Never Split The Difference: Negotiating As If Your Life Depended On It. He has used his many years of experience in international crisis and high-stakes negotiations to develop a unique program and team that applies these globally proven techniques to the business world. Prior to 2008, Chris was the lead international kidnapping negotiator for the Federal Bureau of Investigation, as well as the FBI’s hostage negotiation representative for the National Security Council’s Hostage Working Group. During his government career, he also represented the U.S. Government at two (2) international conferences sponsored by the G-8 as an expert in kidnapping. Prior to becoming the FBI lead international kidnapping negotiator, Chris served as the lead Crisis Negotiator for the New York City Division of the FBI. Chris was a member of the New York City Joint Terrorist Task Force for 14 years.  He was the case agent on such cases as TERRSTOP (the Blind Sheikh Case – Sheikh Omar Abdel-Rahman), the TWA Flight 800 catastrophe and negotiated the surrender of the first hostage taker to give up in the Chase Manhattan bank robbery hostage taking. During Chris’s 24 year tenure in the Bureau, he was trained in the art of negotiation by not only the FBI but Scotland Yard and Harvard Law School. He is also a recipient of the Attorney General’s Award for Excellence in Law Enforcement and the FBI Agents Association Award for Distinguished and Exemplary Service. Chris currently teaches business negotiation in the MBA program as an adjunct professor at University of Southern California’s Marshall School of Business and at Georgetown University’s McDonough School of Business.  He has taught business negotiation at Harvard University, guest lectured at The Kellogg School of Management at Northwestern University, The IMD Business School in Lausanne, Switzerland and The Goethe School of Business in Frankfurt, Germany. Since 2009 Chris has also worked with Insite Security as their Managing Director of the Kidnapping Resolution Practice. Interview Links: The Black Swan Group If you have enjoyed our podcast, please share with friends and family Please Subscribe, Rate, and Review on Itunes so more people can find us! so more people can find us! Please Support Us by Becoming A Patron on Patreon Open Your Goldmoney Account & Get A 5% Bonus Support Our Sponsors Gelt Inc.,  is committed to providing investors with quality, cash-flowing investment opportunities and is seeking to acquire multifamily, retail, and mobile home park properties in the Western United States with an emphasis in California, Utah, Nevada, Arizona, Colorado, and Oregon. www.geltinc.com The Real Asset Investor, create value for investors looking for higher yield returns from real estate ventures domestically and also internationally and other real asset classes such as ATM's. www.therealassetinvestor.com Joint Ops Properties, have designed a system to take any beginner to an experienced deal making investor in the least amount of time, offering opportunities from basic education, coaching, bridge investing to turn-key investments in the cash flowing market of St. Louis, MO. www.jointopsproperties.com Norada Real Estate helps take the guesswork out of real estate investing.  By researching top real estate growth markets and structuring complete turnkey real estate investments, we help you succeed by minimizing risk and maximizing profitability. www.noradarealestate.com Valhalla Wealth Financial, reclaim the banking function within your own life with the premier strategies of the Wealthy. www.valhallawealth.com Audible, download any audio book for FREE when you try Audible for 30 days www.cashflowninjabook.com Thanks so much for joining me again. Have some feedback you’d like to share? Leave a note in the comment section below! If you enjoyed this episode, please share it using the social media buttons you see at the bottom of the post! Also, please leave an honest review for the Cashflow Ninja Podcast on iTunes. Ratings and reviews are extremely helpful and greatly appreciated! They do matter in the rankings of the show, and I read each and every one of them. And finally, don’t forget to subscribe to the show on iTunes to get automatic updates, please follow me on twitter @mclaubscher and Instagram, @cashflowninjapodcast. Until next time! Live a life of passion and purpose on YOUR terms, M.C. Laubscher

In this episode we explore the relationship between the warrior mindset and effective verbal communications, especially negotiation. Our guest is Retired FBI Agent Chris Voss who was the lead international kidnapping negotiator for the Federal Bureau of Investigation and the New York City Joint Terrorist Task Force. He is also he Founder and CEO of the Black Swan Group Ltd and author of Never Split The Difference: Negotiating As If Your Life Depended On It. Voss introduces emotional intelligence as a key component of communication and how the mind of a hostage taker operates. If you liked this show and know someone that would benefit from listening, please share it with them. Don’t forget to subscribe to Man of War on iTunes and give us a review. Visit Black Swan Group at http://blackswanltd.com and pick up the book Never Split the Difference HERE Visit our website and get a copy of our new FREE Guide “ 7 Steps to Becoming a Warrior” and of course to our FREE newsletter at https://www.manofwar.live Check out our Warrior Development Program WARDEV. It is going virtual with online lessons, webinars, coaching and a bunch more. Join our brotherhood at: http://www.warriorbreed.co

Chris Voss is the Founder and CEO of the Black Swan Group Ltd and author of Never Split The Difference: Negotiating As If Your Life Depended On It. Prior to 2008, Chris was the lead international kidnapping negotiator for the Federal Bureau of Investigation. Chris starts with telling us about his background. Doc comes in and asks Chris how he got into a hostage negotiation. Chris then talks about the kind of psychology involved in his line of work, and they ask him why he’s good at negotiations. The convo goes more in depth as Chris answers questions from both Doc and Tommy - how to keep a level head at the job, or even about his technique when it comes to negotiating with certain types of people. Having Chris on the show was great, and he had so many interesting things to talk about. There’s lots of key points in here for you guys to take away. Enjoy! Quarsh Creative is an Elwood-based freelance design firm that helps solve business challenges in the digital world with a touch of creativity.Whether it be a website, logo, or marketing strategy, Quarsh Creative is here to help your business become stronger and create a better overall experience for your customers.As a special offer from ADVF Radio and Quarsh Creative, we're offering a free, basic SEO report on your website, and/or constructive feedback for your existing brand. Start the conversation via email at: hello@quarshcreative.com This podcast is supported by Audible. Audible is home to the widest selection of digital audiobooks, including best-sellers, new releases, exclusives and much more. Listen anytime, anywhere on your tablet, mobile or desktop with our free app. Audible is offering listeners of AdventureFit Radio a free audiobook download with a free 30-day trial to give you the opportunity to check out their service. To download your free audiobook today go to audibletrial.com/advfradio. This podcast is proudly supported by AdventureFit Travel. AdventureFit Travel is an adventure travel company for the fitness community. Head over to www.adventurefittravel.com to check out all our trips, all our blogs from our blogging team, special offers and more. See acast.com/privacy for privacy and opt-out information.

Chuck Bolena, President of Results From Thinking interviews Chris Voss. Chris Voss is the author of Never Split The Difference: Negotiating As If Your LifeDepended On It and CEO of the Black Swan Group Ltd., a firm that solves business negotiation challenges with hostage negotiation strategies. He has used his many years of experience in international crisis and high stakes negotiations as an FBI agent to develop a unique program and team that applies these globally proven techniques to the business world.  Prior to 2008, Chris was the was the lead international kidnapping negotiator for the Federal Bureau of Investigation, as well as the FBI’s hostage negotiation representative for the National Security Council’s Hostage Working Group. Prior to becoming the FBI lead international kidnapping negotiator, Chris served as the lead Crisis Negotiator for the New York City Division of the FBI. Chris was a member of the New York City Joint Terrorist Task Force for 14 years. He was the case agent on such cases as TERRSTOP (the Blind Sheikh Case – Sheikh Omar Abdel-Rahman), the TWA Flight 800 catastrophe and negotiated the surrender of the first hostage taker to give up in the Chase Manhattan bank robbery hostage taking. During Chris’s 24 year tenure in the FBI, he was trained in the art of negotiation by not only the FBI, but Scotland Yard and Harvard Law School. http://blackswanltd.com/    

Are you ready and able to expertly negotiate all the deals that happen in your life? From big business deals to where to eat for dinner to bedtime with the kids, life can be a constant series of negotiations. Learn how to best handle them in this episode.    Former FBI hostage negotiator Chris Voss shares the tips and secrets to negotiation in this episode of the podcast.  Chris is the Founder and CEO of the Black Swan Group Ltd and author of Never Split The Difference: Negotiating As If Your Life Depended On It. He has used his many years of experience in international crisis and high-stakes negotiations to develop a unique program and team that applies these globally proven techniques to the business world. During Chris’s 24 year tenure in the Bureau, he was trained in the art of negotiation by not only the FBI but Scotland Yard and Harvard Law School. He is also a recipient of the Attorney General’s Award for Excellence in Law Enforcement and the FBI Agents Association Award for Distinguished and Exemplary Service. In this episode, you will… Learn the secret to negotiation is actually giving the other side the illusion of control Understand how teams that were better at their approach actually got to their deals quicker Discover the great power of deference  Realize one of the best things you can do is help the other side say "no" [Tweet ""You don’t pull ahead of the pack by doing the same things that everyone else is doing." - Chris Voss"] Listen to it in our Podcasts on iTunes: Or you can watch the video on Youtube here: Episode Resources:Book : Never Split The Difference The Black Swan Group Book : Start with NO Ed O’Keefe Show Ed O’Keefe Show Facebook Ed O’Keefe Show Twitter  

Negotiation is a skill all of us, as men, can and should improve. Whether you're talking a criminal into releasing hostages (like my guest has done) or negotiation a pay raise or promotion, the art and science of negotiating is going to serve you well. Today my guest, former lead international kidnapping negotiator for the FBI, Chris Voss joins me to talk about the characteristics of a great negotiator, how powerful your words can actually be, why you should be going for a 'no' as opposed to a 'yes' and how to use what he calls tactical empathy to your benefit. CHRIS VOSS Chris Voss is the Founder and CEO of the Black Swan Group Ltd and author of Never Split the Difference: Negotiating as if Your Life Depended on It. He has used his years of experience in international crisis and high-stakes negotiations to develop a unique program and team that applies these globally proven techniques to the business world. Prior to 2008, Chris was the lead international kidnapping negotiator for the FBI, as well as the FBI’s hostage negotiation representative for the National Security Council’s Hostage Working Group. During his government career, he also represented the U.S. Government at two (2) international conferences sponsored by the G-8 as an expert in kidnapping. Chris also served as the lead Crisis Negotiator for the New York City Division of the FBI. Christopher was a member of the New York City Joint Terrorist Task Force for 14 years. He was trained in the art of negotiation by not only the FBI but Scotland Yard and Harvard Law School. He is also a recipient of the Attorney General’s Award for Excellence in Law Enforcement and the FBI Agents Association Award for Distinguished and Exemplary Service. Chris currently teaches business negotiation in the MBA program as an adjunct professor at University of Southern California’s Marshall School of Business and at Georgetown University’s McDonough School of Business. Please leave us a review at http://www.orderofman.com/itunes Shownotes: http://www.orderofman.com/090 Website: http://www.orderofman.com

Episode 165: Chris Voss - Negotiating As If Your Life Depended On It Chris Voss is the Founder and CEO of the Black Swan Group Ltd and author of Never Split The Difference: Negotiating As If Your Life Depended On It. He has used his many years of experience in international crisis and high-stakes negotiations to develop a unique program and team that applies these globally proven techniques to the business world. Prior to 2008, Chris was the lead international kidnapping negotiator for the Federal Bureau of Investigation, as well as the FBI’s hostage negotiation representative for the National Security Council’s Hostage Working Group. During his government career, he also represented the U.S. Government at two international conferences sponsored by the G-8 as an expert in kidnapping. He was the case agent on such cases as TERRSTOP (the Blind Sheikh Case – Sheikh Omar Abdel-Rahman), the TWA Flight 800 catastrophe and negotiated the surrender of the first hostage taker to give up in the Chase Manhattan bank robbery hostage taking. During Chris’s 24 year tenure in the Bureau, he was trained in the art of negotiation by not only the FBI but Scotland Yard and Harvard Law School. He is also a recipient of the Attorney General’s Award for Excellence in Law Enforcement and the FBI Agents Association Award for Distinguished and Exemplary Service. Chris currently teaches business negotiation in the MBA program as an adjunct professor at University of Southern California’s Marshall School of Business and at Georgetown University’s McDonough School of Business.  He has taught business negotiation at Harvard University, guest lectured at The Kellogg School of Management at Northwestern University, The IMD Business School in Lausanne, Switzerland and The Goethe School of Business in Frankfurt, Germany. Since 2009 Christopher has also worked with Insite Security as their Managing Director of the Kidnapping Resolution Practice. Episode 165: Chris Voss - Negotiating As If Your Life Depended On It Subscribe on iTunes  or Stitcher Radio The Learning Leader Show “Every single question you ask will trigger an emotional response on the other side." In This Episode, You Will Learn: "Active Listening" leads to being a great negotiator "In a 2 hour conversation, there will be solid gold" There is always a difference in the literal truth and the actual truth Why you cannot be scared to look stupid by not asking clarifying questions How spending 24 years in the FBI, and negotiating over 150 kidnappings have developed his incredible ability International kidnappings are bargaining... Commodities  "Leaders and Learners ask and they follow through" When closing a big business deal, terms and conditions are typically more important than the price: Try not to talk dollars until the very end.  Satisfaction and peace of mind is what closes most deals How to develop trust and peace of mind -- Predictability with trust "Be a mirror" -- How to quickly establish rapport: 1 to 3 words repeating with the other says Why Howard Stern is one of the best interviewers in the world... He gets people to share things they would never normally say How to negotiate better terms when discussing a job offer -- Thinking long term vs. short term -- Insist on being part of projects that help the long term success of the company. Create your value "What makes you ask?" What's the question behind the question? The Jeff Schilling kidnapping -- A $10m pricetage -- Using "That's right" to create a bonding moment and get Jeff back The D.C. Snipers - Chris shares his involvement with that negotiation How to spot liars... How to guarantee execution, what questions to use at what times Liars use more words (typically) than people telling the truth to justify their story (their lie) The 7-38-55 percent rule When should you use the other persons first name and when it's too much How to coach emotional intelligence skills "Leaders and Learners ask and they follow through" Continue Learning: Read Chris's Book: Never Split The Difference Follow Chris on Twitter: @VossNegotiation To Follow Me on Twitter: @RyanHawk12 You may also like these episodes: Episode 078: Kat Cole – From Hooters Waitress To President of Cinnabon Episode 071: Nate Boyer - Green Beret, Texas Football, The NFL Episode 073: Jay Bilas - World Class ESPN Basketball Broadcaster, Toughness, Fixing The NCAA Episode 107: Simon Sinek – Leadership: It Starts With Why Did you enjoy the podcast? If you enjoyed hearing Chris Voss on the show, please don’t hesitate to send me a note on Twitter or email me. Episode edited by the great J Scott Donnell The Learning Leader Show is supported by Daor Design - Daor Design will help you build your brand like nobody’s business. Most of their work falls into one of four categories: Logo Design, Print Design, Web Design or Digital Marketing. They pride themselves in being a trusted, valued resource for their growing family of clients.

“There's great power deference. And I had learned that in hostage negotiation. As soon we ceded the illusion of control to the other side, we immediately had the upper hand on them. And we do it very innocently and very deferentially. And it puts you in a position to walk them wherever you want to go.” – Chris VossChris Voss is the Founder and CEO of the Black Swan Group Ltd and author of Never Split The Difference: Negotiating As If Your Life Depended On It. He has used his many years of experience in international crisis and high stakes negotiations to develop a unique program and team that applies these globally proven techniques to the business world See acast.com/privacy for privacy and opt-out information.

Join Dr. Carlos as he explores the psychology of a FBI hostage negotiator. The Black Swan Group Ltd. is a strategic business advisory firm with a specific focus in negotiation.Black Swan is led by Christopher Voss a 24 year veteran of the FBI where he directed and advised teams in a variety of investigations, liasons, and collaborations on global objectives in major countries and cities around the world. After retiring as the FBI's lead international hostage negotiator, Voss started the Black Swan Group Ltd. with the aim of bringing his special knowledge and experience in high power, high stress negotiation situations to the business world.A seasoned global negotiator, teacher and leader in the field, Voss leads a team that provides masterful negotiating services to companies for high stakes situations and deals, trains businesses and individuals in an effective way of thinking and in the process of negotiation so it becomes second nature.The Black Swan Group takes a hybrid approach to negotiation by combining the confrontational with the collaborative. It goes beyond the strategies and toolbox of techniques by offering its clients a way to navigate a lasting outcome.