Talking Talent with PeopleScout

In this episode of Talking Talent with PeopleScout, we're focusing on the importance of hiring people with disabilities and how you can create and execute an effective program that serves candidates of all abilities. The week of March 13 is Neurodiversity Celebration Week, challenging stereotypes and misconceptions about neurological differences in transforming how neurodivergent individuals are perceived and supported. It's a week to recognize the many talents and advantages of being neurodivergent while creating more inclusive and equitable cultures, and employers have a role. While not all people with disabilities are neurodivergent and not all neurodivergent people have disabilities, it is important for employers to understand how to best support these candidates and employees. Joining to discuss this topic is Tim Powell, PeopleScout managing director of APAC.

Rethinking Early Careers: Strategies for Graduate Recruitment in 2023 by PeopleScout

As we start 2023, global economic uncertainty remains; so, in this episode of Talking Talent, we're taking a look at how labor market trends are impacting different regions around the globe. Over the past three years, we've heard a lot of the same words and phrases repeatedly: unprecedented, uncertainty, new normal and the list goes on. We would all prefer if these words stop echoing around in the backs of our minds, but we're not there yet. However, if we look at what is happening in different regions around world, we can gain a better understanding of where we stand globally. What are the biggest challenges and opportunities? What can we learn from each other? In this episode, we hear from three of PeopleScout's senior leaders, Managing Director of the Americas, Rick Betori, UK Managing Director and Head of EMEA Operational Delivery, Jon Porter, and Managing Director of APAC, Tim Powell.

In this episode we're talking about how to determine which metrics you should use to drive and define success in your RPO program. Joining us to discuss is Stephen Carlson, vice president of client delivery at PeopleScout. In this conversation, Stephen shares why some the typical metrics that you're tracking are actually vanity metrics. He outlines how you can dig deeper to find the right metrics within your program to identify opportunities for improvement and take action.

Joining this episode to discuss these issues is Rick Betori, PeopleScout's Managing Director of the Americas. Rick has been with TrueBlue since 2011 and has more than 25 years of proven experience driving organizational change and growth. In this episode, listen as Rick shares his insights of the current economic landscape and how talent leaders can stay ahead. Rick also shares what he believes will be the biggest opportunities for talent leaders as they prepare for 2023.

One of the biggest make-or-break factors in today's talent market is simple, but difficult to execute—speed. In a talent market where job postings outnumber job-seekers and future uncertainty still plagues employers, speed can be the deciding factor in whether your organization has enough workers, as well as the best talent and the ability to respond to changing market conditions.  In this episode, PeopleScout's Rick Betori joins us to talk about how an RPO provider can provide the speed you need to survive in today's talent market.

In this episode of Talking Talent, we're talking about unconscious bias and the role that it plays in the recruitment process. As employers work to build processes that are inclusive and equitable, talent leaders need to confront the effects of these biases. That means understanding where they come from, what they look like and where they can pop up. Back on the podcast for this conversation is Simon Wright, PeopleScout's Global Head of Talent Advisory Consulting.

In this episode, we're talking about talent technology and specifically about finding that perfect balance between a high-tech process and the human touch. How can you create the best possible experience for candidates, recruiters and hiring managers? How can you make sure that your recruitment process accurately reflects your employer brand? Joining us is Rick Betori, PeopleScout's managing director of the Americas.

In this episode of Talking Talent, we're going deep on an issue that is top of mind for so many employers: diversity, equity and inclusion. This episode specifically focuses on building an employer brand and a recruitment process that is equitable and inclusive of candidates form underrepresented backgrounds. What are the best strategies? How can you build a process that takes things like intersectionality and social mobility into account? And finally, how do you get the buy-in within your organization to make changes—especially in a challenging hiring environment? Joining us to talk about these issues is Paula Simmons, our Director of Employer Brand & Communications Strategy.

In this episode of Talking Talent, we talk with Jose Carbia, the vice president of talent acquisition at Change Healthcare about the role of communication in the candidate experience.

In this episode, we're talking about talent acquisition market trends. After one unprecedented year, we're now living through another. Cases of COVID-19 are falling, vaccinations are rising and employers are hiring again. How is all of this impacting talent programs like RPO? Joining me to talk about this is George Tate, PeopleScout's Senior Vice President of business development. George is a reputable sales leader with more than two decades of experience in human capital management technology. George has built top-notch, high-growth sales teams in the enterprise, mid-market and small business segments.

This episode of Talking Talent was created in honor of International Women’s Day, March 8. We reached out to our diverse group of female leaders at PeopleScout. We heard from women from all around the world and at all levels of the company – from executive leaders to team leaders and managers – about what it means to be a woman in leadership in 2021, how they got there and how to create work environments where even more women can succeed.

In this episode of Talking Talent, we’re continuing our look at 2021 and what it holds for talent leaders. This time, we’re looking at technology. We know that talent tech is going to play a large role in the upcoming recovery, and employers that implement and use the right technology are going to have an advantage. So, what are the biggest technology opportunities for 2021? And what has the past year changed about our relationship with technology? Joining us to talk about these questions is Anna Turner, PeopleScout’s new Vice President of Product. Anna is responsible for leading the vision, strategy and roadmap for PeopleScout’s product and service portfolio.

In a hurricane, tornado or other catastrophic event across the American south, the Waffle House is one of the last or only businesses that remains open. The concept is so famous that FEMA has used the Waffle House Index for the last decade when assessing the severity of storms. How does the restaurant chain do it? And how can you replicate that idea? Our panelists are Jen Torres, Senior Vice President of Client Delivery at PeopleScout; David Corrigan, Business Development Manager at PeopleScout; and Nicki Chipp-Flohr, Vice President of Strategic Accounts at PeopleReady. You can view the webinar here: https://www.peoplescout.com/insights/waffle-house-index-contingent-labor/

As the COVID-19 pandemic continues and talent leaders around the world respond to the constant uncertainty, many are partnering with RPO and technology providers. Meanwhile, hiring and technology needs are changing quickly and frequently, which necessitates a nimble partner who can scale quickly. However, the days of implementing new programs in the traditional ways are over. Specifically, there are no days-long, in-person kickoffs or hands-on, face-to-face trainings. Now, it’s all virtual. At PeopleScout, Emily Gordon has risen to the challenge of building partnerships and implementing new talent programs without even a handshake. She has more than 21 years of experience in talent acquisition and has overseen sourcing, continual process improvement and client implementations. In particular, her expertise is in transitions, process improvement, team building, client relationship development and operational delivery.

Despite the challenges of 2020, there is a silver lining for employers. This year has created one of the best hiring markets that employers have seen in a long time. At the end of 2019, employers were facing skills shortages and record low unemployment; it was difficult to find candidates for almost any role. Now, there are a vast number of top-tier candidates who are looking for new jobs. But, those in-demand candidates won’t stay on the market forever and the employers that start hiring now will have a competitive advantage: They’ll be able to capture those high-caliber workers first. So, how do you get ahead? We asked PeopleScout Vice President of Global Growth Operations and Solution Design, Krista Sullivan de Torres, to talk about how employers can capitalize on the current talent market.

In this episode, we talk about preparing for recovery. We don’t know exactly what the economic recovery will look like, but we do know that employers are facing a very different talent landscape than before the pandemic – and many have leaner talent acquisition teams. Joining the podcast for this discussion is PeopleScout Client Portfolio Leader Chris Gould.

This podcast shares insights from a wide-ranging conversation from our UK team about the impact of COVID-19 on recruiting and hiring. The pandemic is impacting everything from how we conduct interviews to how candidates view recruitment marketing. In this conversation, you’ll hear from Simon Wright, managing partner, Robert Peasnell, deputy managing director and Vanessa Hawes, senior employer brand and communications strategist.

In this episode of Talking Talent, we’re talking about company culture – why it’s important, how to build one that attracts the employees you want to hire and what you can do to embrace authenticity.

In this podcast, we are sharing insights from PeopleScout Global Leader of Solutions Design, Krista Sullivan de Torres about hiring solutions for healthcare providers.

In this podcast, Robert Peasnell, Deputy Managing Director of PeopleScout UK speaks with Daivd Fairhurst, formerly Global Chief People Officer for McDonald's, about the future of HR and how you can stretch your thinking to create successful HR strategies.

In this podcast, we are sharing insights from PeopleScout Vice President of Technology Carter McHugh on best practices for using virtual talent solutions.

In this podcast, we are sharing insights from PeopleScout Leader of Business Development in North America Jessie McGowan about hiring solutions for essential employers.

In this podcast, we are sharing insights from PeopleScout Global Leader of Business Operations Cindy Cutaia on building modern business continuity plans.

We are focused on the safety of our employees and clients, friends, families and loved ones. However, it is important for many organizations to keep their talent acquisition functions moving – whether to provide essential services or to serve our communities by providing jobs. Many organizations are also now adapting to a newly virtual workforce. In that spirit, today we are sharing insights from PeopleScout Global Leader of Affinix Client Success and Strategy Allison Brigden on transitioning to a virtual talent acquisition solution.

We are focused on the safety of our employees and clients, friends, families and loved ones. However, it is important for many organizations to keep their talent acquisition functions moving – whether to provide essential services or to serve our communities by providing jobs. Many organizations are also now adapting to a newly virtual workforce. In that spirit, in this episode, we are sharing insights from Andrea Brogger, TrueBlue’s Leader of the Global Human Resources team, on how to keep employees engaged when things are difficult.

We are focused on the safety of our employees and clients, friends, families and loved ones. However, it is important for many organizations to keep their talent acquisition functions moving – whether to provide essential services or to serve our communities by providing jobs. Many organizations are also now adapting to a newly virtual workforce. In that spirit, this episode shares insights from PeopleScout Client Portfolio Leader Chris Gould on strategies for working from home and leading teams from home.

PeopleScout Interim President Chip Holmes shares how PeopleScout is responding to COVID-19. Learn more at https://www.peoplescout.com/covid-19-resource-center/.

In this episode of Talking Talent, we’re talking about how talent acquisition is transforming to become more strategic and drive business results. Joining us to talk about the transformation is a guest who is leading it at his own organization -- Jeff Scott, Managing Director of Talent Acquisition for North America at BMO Financial Group.

In this episode of Talking Talent, we’re talking about the next generation workforce. Joining us to talk about this is Kathryn Minshew, the CEO & Founder of The Muse, a career platform used by more than 75 million people to research companies and careers. In 2018, The Muse was named one of Fast Company's 50 Most Innovative Companies in the World.

In this special episode of Talking Talent, we discuss artificial intelligence and the impact it will have on recruiting. Instead of an interview, this episode is a recording of a presentation by Dr. Rand Hindi from our London “Resourcing 2025” event. At that event, PeopleScout launched the next generation of RPO featuring a future-focused approach to service RPO customers across Europe. There, Dr. Hindi described recent developments in artificial intelligence (AI), machine learning and implications those will have on the talent landscape of the future.

Today, we’re looking to the future – talent acquisition in 2020. Joining me for this conversation is Madeline Laurano, the founder of Aptitude Research, an industry research firm.

In this episode, we talk about change management while implementing a new RPO program. Emily Gordon, a client delivery leader at PeopleScout joins us to talk about this change management process. Emily has more than 21 years’ experience in talent acquisition and has overseen sourcing, continual process improvement, and client implementations. Her expertise is in transitions, process improvement, team building, client relationship development, and operational delivery. She holds a Six Sigma Green Belt certification. Emily is a graduate of the University of Michigan.

Attracting candidates with the right cultural fit is difficult at any organization. The issue is compounded when employees are not working in an office environment but instead out in the field, working face-to-face with your customers. For organizations with field service employees, the workers that spend the least amount of time in your office are often the face of the organization. So how do you attract and hire field the best service workers? Joining us to talk about this is Chris Gera, the Managing Director, Executive Vice President for Service Council™. In his role, Chris is defining and executing the Service Council's Research & Insights™ product portfolio.

In this episode of Talking Talent, we talk to Liz Wiseman, the New York Times bestselling author of Multipliers: How the Best Leaders Make Everyone Smarter, about how her research and the insights behind Multipliers can be applied to your talent programs.

After building a strong EVP and employer brand, employers face the challenge of effectively promoting and marketing that brand to candidates and employees. The roll-out and management of an employer brand platform are just as important as the care taken to research and craft that positioning. To talk about this, joining us is Simon Wright, Managing Partner of Talent Advisory here at PeopleScout.

This is the first Talking Talent episode in a two-part conversation about employer value propositions and employer branding. To talk about this, joining us is Simon Wright, Managing Partner of Talent Advisory here at PeopleScout.

In this episode of Talking Talent, we’re talking about the onboarding process and setting yourself up for success with new hires and promotions in the first 90 days. Joining us is Dana Look-Arimoto who is a mentor, speaker and change agent with more than 20 years of experience in the talent ecosystem.

In this episode of Talking Talent, we’re talking about what leaders from around the globe can learn from the trends and challenges in local markets, and how they can use those insights to improve their own programs.

On this episode of Talking Talent, we’re talking about Recruitment Process Outsourcing or RPO. RPO is a type of business process outsourcing where an external organization, an RPO provider, supports an employer’s talent acquisition function by assuming responsibility for parts or all facets of talent acquisition for some or all of an employer’s hiring needs. To talk about RPO, joining us is Jessie McGowan, PeopleScout’s leader of business development in North America. She spends the majority of her time talking to prospective customers about our solutions here at PeopleScout, but she is client delivery at heart.

In this episode of Talking Talent, we talk about Managed Service Providers or MSPs. An MSP is a contingent workforce management solution managed by an external organization that combines process, personal expertise and technology to support an organization’s gig, temporary, temp-to-hire, direct hire, independent contractor administration, Statement of Work hiring and other complex services such as vendor management. Joining us is Jen Torres, MSP client portfolio leader at PeopleScout.

In this episode, we talk about Total Workforce Solutions and the evolution that organizations undergo when they start the process of implementing the model.

In this episode, we talk about a question that most employers ask – how many requisitions should a recruiter carry? To answer these questions – joining us on this episode are Linda Brenner and Tom McGuire, the co-founders and managing directors of Talent Growth Advisors.

In this special Veterans Day edition of Talking Talent, we’re talking about how employers can learn to understand and translate military resumes to hire more veterans. Joining us is Carl Vickers, PeopleScout’s Global Veteran Strategy lead. Carl served in the U.S. Air Force during Operation Enduring Freedom and Operation Iraqi Freedom as an Aerospace Ground Equipment Technician. You can access the resources Carl mentions in the podcast here: https://www.onetonline.org/ https://psycharmor.org/

In this episode of Talking Talent we talk about how to address the workforce gap in nursing and the solution developed at Sutter Health in Northern California to increase nurse retention.

In this episode of Talking Talent, Don Sonch and Brett Bryner, PeopleScout's healthcare industry leaders, discuss how RPO can solve the top challenges in healthcare talent acquisition.

In this episode, we talk with Chad Getchell, leader of innovation at PeopleScout, about how robotic process automation can be used in the sourcing process and to improve the candidate experience.

In this episode, we talk to Allison Brigden, the Global Leader of Innovation and Support at PeopleScout about how predictive analytics can be used during the sourcing process and through the recruitment funnel to help employers hire the best talent faster.

In this episode of Talking Talent, we talk to Dr. Ekta Vyas, the Director of Human Resources at Lucile Packard Children’s Hospital Stanford I Stanford Children’s Health about the challenges she faced during the major hospital expansion of the new Lucile Packard Children’s Hospital Stanford.

In, How HR Technology Can Combat Staffing Shortages in Healthcare, Marc Miller, healthcare industry HR technology consultant and thought leader, explains how the right mix of technology can help healthcare providers attract and retain the best talent. He also digs into some of the factors causing the current talent shortage and how healthcare organizations should find and implement a new technology solution.