Podcasts about six sigma green belt

I've broken a lot over 15 years, but it's all relative. I have two mindsets to discuss before I share my cleaning misdeeds.Your auto insurance company keeps actuarial tables and knows exactly how much an accident costs on average. These numbers are taken into account when you get and pay your annual insurance premium. In fact, it is designed to be a win-win. If you get into an accident or not, the insurance company still makes money. They win. Plus, your accident or claim is covered so you don't have to pay out of pocket. If you cost the insurance company too much money, they will raise your premium to ensure they make a profit and you can still be covered. Insurance is a product. We insure many things. One of those things is our business against general liability and bodily harm. Your business insurance company has the same actuarial tables and business model. I personally pay $550 per year in general liability and yes, I've had to use it once. The first mindset to take is this. You need insurance because things WILL break or get damaged!I'm a former General Electric mechanical engineer and Six Sigma Green Belt. Six Sigma is a design system to minimize defects to 6 per million opportunities. It's an extremely difficult high bar in engineering design to achieve, that's why companies like GE and Motorola in the 90's and 2000's thrived. As a cleaner, I touch 500 things in each house or office. Over my 15 years, I've cleaned an average of 250 houses and 250 offices or 500 cleans per year. If you multiply the this out, I've created 3,750,000 opportunities to break or damage something. I call this a defect. Over this same 15 year mark, I have 75 defects. Continue the math and you'll conclude that my defect rate is 20 per million opportunities. 5 sigma is 233 defects per million opportunities. I've been cleaning for 15 years right on the cusp of 6 Sigma. In fact, I am literally a 6 Sigma Green Belt in my defect rate over the past 5 years as most of my 75 defects happened in the first 10 years. Therefore, my rate of damage or defect is as good as GE designs the airplane engines you fly with!Side note: If you're struggling with breaking or damaging things, first evaluate your defect rate. Feel free to assume 500 opportunities per house or office. Secondly, if your defect rate is over 50 per year, you need to make changes in how you clean. A few simple system changes and routine can fix it.Read the rest of this article at the Smart Cleaning School website

A Deep Dive into HR Consulting and OutsourcingIn this episode, we spoke with Jim Cichanski, founder and CEO of Flex HR, about the evolving landscape of HR consulting and outsourcing. Jim shared his extensive experience in the industry, highlighting how Flex HR has grown over the past 25 years to become the largest HR consulting and outsourcing firm in the Southeast. Flex HR provides a comprehensive range of services, including employee onboarding, payroll management, and compliance oversight, helping businesses navigate the complexities of HR as they scale. Jim emphasized that professional HR support becomes essential as startups grow, enabling leaders to focus on core operations while ensuring compliance and employee satisfaction.Jim also discussed the increasing impact of technology and AI in the HR space. While automation can streamline processes like payroll and benefits management, he stressed the importance of maintaining a human touch in HR interactions to build trust and engagement. Flex HR serves companies with 50 to 500 employees, offering tailored solutions for both small and larger organizations. With a team of 50 consultants across the country, Flex HR is committed to mentoring and supporting HR professionals, ensuring businesses develop strong HR practices and maintain compliance with evolving regulations.As the episode concludes, Jim highlights the value of trust and transparency in leadership, underscoring the importance of clear communication and consistent follow-through. Flex HR also offers webinars, training sessions, and other resources to empower HR professionals and business leaders. For those interested in enhancing their HR functions and fostering a positive work environment, Flex HR provides the expertise and tools needed to ensure long-term success.About Jim Cichanski:Jim, the Founder and CHRO for Flex HR has 50+ years' experience in human resources, holding senior level positions in companies that were privately held, pre-IPO, foreign owned, joint venture, Fortune 50 and one labeled the “fastest growing F1000 in America.” He has a solid background in high tech, manufacturing, services and management.His background in human resources includes organizational process evaluation and improvement, labor laws, integration of businesses, cost reduction, organizational development, and all functional areas of human resources. These include but are not limited to Benefits, Compensation, Staffing, Diversity, ERISA, DOL Compliance, Immigration, Learning & Development, Stock Administration, Executive Compensation, Employee Relations, and over 350 Mergers & Acquisitions. Jim's experience includes operational HR management knowledge globally in 32 countries and has transitioned companies from 30 to 67,000 employees worldwide. Companies he has worked for include Unisys, Novell, Premiere Technologies and PaySys International. Jim is a certified Six Sigma Green Belt.Jim also spent 27 years in the Army National Guard achieving the rank of Colonel, was inducted into the Officer Candidate School Hall of Fame, and received numerous awards including the Legion of Merit. Jim holds a BA in Applied Behavioral Sciences, is a graduate of the Department of Defense Equal Opportunity Institute, has served on the board of HealthSource of Georgia, recently served on the Board of Directors for HomeStretch and was an inside board member of 17 companies. He is an active member of many HR professional organizations.Flex HR has been named one of the “Top 25 Most Promising HR Outsourcing Service Providers” in Outsourcing Gazette Magazine in October 2015. In September 2008, 2012 and 2013 INC Magazine recognized Flex HR as an Inc 5000 “Fastest GrowingAbout Flex HR:Flex HR is co-located in the...

Personally, I have had to inform employees that their jobs were being eliminated. Sometimes because of a budget cut, sometimes due to their performance. How we handle these events is important to the people directly impacted and also to those who remain behind. This podcast will be addressing both topics and how to better structure a layoff scenario—and do it with empathy.  Jim Cichanski, the founder, and Chief Human Resources Officer of Flex HR, has 30+ years experience in human resources, holding senior level positions in companies that were privately held, pre-IPO, foreign owned, joint venture, Fortune 50 and one labeled the “fastest growing F1000 in America.” He has a solid background in high tech, manufacturing, services and management.  His background in human resources includes organizational process evaluation and improvement, labor laws, integration of businesses, cost reduction, organizational development, and all functional areas of human resources. These include but are not limited to Benefits, Compensation, Staffing, Diversity, ERISA, DOL Compliance, Immigration, Learning & Development, Stock Administration, Executive Compensation, Employee Relations, and over 300 Mergers & Acquisitions. Jim's experience includes operational HR management knowledge globally in 32 countries and has transitioned companies from 30 to 67,000 employees worldwide. Companies he has worked for include Unisys, Novell, Premiere Technologies and PaySys International. Jim is a certified Six Sigma Green Belt.  Jim also spent 26 years in the Army National Guard achieving the rank of Colonel.Please visit our sponsors!L3Harris Technologies' BeOn PPT App. Learn more about this amazing product here: www.l3harris.com Impulse: Bleeding Control Kits by professionals for professionals: www.dobermanemg.com/impulseDoberman Emergency Management Group provides subject matter experts in planning and training: www.dobermanemg.com

This week's guest is Gary Cihak. Ron and Gary discussed Gary's Six Sigma Green Belt project, what he learned from it, how he dealt with the resistance that followed, and more. An MP3 audio version of this episode is available for download here. In this episode you'll learn:  The quote that inspires Gary (3:21) About Gary and his background (3:52) How he was introduced to continuous improvement (4:29) The problem Gary was trying to solve with his Six Sigma Green Belt project (5:07) A project Ron worked on (8:23) What Gary did and learned from his project (9:03) The resistance he was met with (10:37) Tactics he used with frontline workers (11:45) Getting leadership buy-in (12:38) Navigating the transition from batch production to one-piece flow (13:23) What he learned about people (19:12) Advice to those at the beginning of their lean journeys (20:05) Podcast Resources Right Click to Download this Podcast as an MP3 Gary on LinkedIn Get All the Latest News from Gemba Academy Our newsletter is a great way to receive updates on new courses, blog posts, and more. Sign up here. What Do You Think? What did you do for your Six Sigma belt project?

How can architecture firms successfully transition to a hybrid work model that balances flexibility, connection, and structure?In this episode of Practice Disrupted, we explore hybrid work models in architecture firms, using the firm Shepley Bulfinch as an example. We're joined by three leaders from Shepley Bulfinch: Jenn Zagarella, Vice President of Administration; Jim Martin, Vice President and CIO; and Jim Chambers, Vice President of Practice Management. Together, they discuss how architecture firms can navigate the challenges of staying connected in today's evolving workplace through hybrid models.First, the panel provides an overview of Shepley's pre-pandemic work environment, focusing on the strong foundations the firm established and how these prepared them for a smooth transition to hybrid work. Jenn, Jim, and Jim share the strategies, tools, and technologies Shepley uses to build a cohesive, flexible work environment.Then, we explore how Shepley's hybrid model supports effective communication, continuous learning, location-based needs, and a sense of community. They also discuss the tech required to support their model and highlight the importance of defining what hybrid work means for your specific firm.Our hybrid model has helped to really reinforce, and in some ways, formally articulate the flexibility and the trust that we place into our people. It's helped us to be able to hire people that don't happen to be close to one of our studios. It's actually, in a few cases, allowed us to bring people back that we were sad to lose. Now that we're capable and comfortable working in a different manner, we can, we can bring them back. - Jim Chamber To wrap up the conversation, the group reflects on the impact of hybrid work on Shepley's culture, trust, and connections. They also address common questions and concerns leaders may have when implementing a hybrid model in their practice.Tune in next week for a conversation with an architect turned UX Strategist. Guests:Jenn Zagarella, Vice President, AdministrationLeads a diverse administrative team focused on efficiency, innovation, and inclusion. She facilitates collaboration and empowers creativity across departments. Since 2014, Jenn has contributed to continuous improvement efforts, process mapping, and building empathy and consensus firmwideJim Martin, Vice President, CIODrawing on over 30 years of Information Technology experience, Jim leads the development of strategies for technology tools that support and advance design, delivery, and collaboration at Shepley Bulfinch. He focuses on new technologies and how they affect the design process. Jim is a Six Sigma Green Belt and holds a Bachelor's degree in Architecture from Roger Williams University.Jim Chambers, Vice President, Practice ManagementAs the Vice President of Practice Management, Jim provides leadership for the overall performance of the design organization. In partnership with the business operations, Jim develops and directs processes and standards that improve all aspects of the design practice with a focus on the management and delivery of our product. He holds a Bachelor of Architecture from Carnegie Mellon University.

Sneha Kumari, founder of Merlin AI, discusses how her company is transforming construction management with an AI-native ERP system that features seamless integrations, digital twins, and intelligent project tracking. Learn how this modern solution addresses traditional ERP pain points and helps builders optimize operations through AI-powered insights.Sneha Kumari is the founder and CEO of Merlin AI, an innovative AI-powered ERP system for the construction industry. With over 12 years of experience in operational excellence across manufacturing, automotive, oil and gas, prefabrication, and retail sectors, she brings deep expertise in driving efficiency through technology. A Six Sigma Green Belt certified professional, Sneha has been recognized as one of the few Operations Women Leaders by McKinsey & Co. and named among the Top 50 Women to Follow in ERP by SourceDay. Her passion for lean manufacturing principles and continuous improvement led her to develop Merlin AI, which is revolutionizing how construction companies manage their operations through AI-powered insights and digital twin technology. Beyond her work with Merlin AI, Sneha is an advocate for circular economy initiatives and leveraging supply chain innovations to promote sustainability in construction.

In this episode of Remote Work Radio, our host Marta Nielsen and her colleague Katie Christensen, of USU Extension's Remote Online Initiative, interview Jill Christensen, a top-rated global speaker and employee engagement expert. Jill shares her strategies for re-engaging employees, drawing on her extensive experience as a former Fortune 500 corporate communications executive and Six Sigma Green Belt. With her insights on attracting, retaining, and engaging remote employees, Jill provides valuable takeaways for enhancing productivity and organizational success in the remote work era. Tune in to learn how business leaders can nurture a more engaged and productive remote workforce.   I

Cesar Santalo, Dean of the College of Communications and Design at Lynn University, shares how he applies design thinking to drive innovation and change in higher education. The interview provides insights into how design thinking can transform universities to meet future demands through empathy, experimentation, and engaging all stakeholders in the process of innovation. Cesar's unique background as an artist/designer is leveraged to inject fresh thinking into academia. Overview The core principles of design thinking he discusses include: Empathy - dive deep to understand the problem from the perspective of all stakeholders. Problem definition - distill insights into a clear, actionable problem statement. Ideation - brainstorm many creative ideas without judging. Prototyping - create rough prototypes to test and learn from. Testing - put prototypes into the real world for feedback, then iterate. He provides examples of design thinking's successful implementation at Lynn, including: Using it to develop their 2025 strategic plan by interviewing over 650 stakeholders.  Injecting design thinking into Lynn 101 and Citizenship courses so students gain self-awareness. Creating the Pulse Agency, where students solve real business problems for clients. Moving quickly to create an NFT museum during the NFT boom. Cesar emphasizes the importance of stakeholder engagement, collaboration across disciplines, and creating job-ready graduates through practical learning experiences and internships. Key Takeaways for Higher Ed Leaders: Don't be afraid of failure! Go big or go home. Foster an environment where people feel happy and faculty feel their voices are being heard. Allow faculty to live on the edge. Listen to them and empower them. Create partnerships with local businesses that hire your students, provide internships, and bring equity to higher education. Read the podcast transcript on our website → About Our Podcast Guest Cesar Santalo, Dean of the College of Communication and Design, is an award-winning visual communications professional, artist, animator, and educator with over 20 years of experience. He has taught at prestigious institutions such as Miami Dade College, The Art Institute of Pittsburgh, and the University of Miami, covering subjects ranging from traditional and digital drawing to project budgeting and advanced animation.  Santalo's impressive portfolio includes collaborations with Telemundo/NBC Universal on the Quibi project, as well as roles at Univision, where he served as art director for corporate marketing, promotions, and digital content. His artistic contributions have graced live performances for the Latin Grammy's, Premio Lo Nuestro, and renowned artists like Calle 13, Carlos Vives, Cirque du Soleil, and Marc Anthony. Santalo's pursuit of a doctorate at St. Thomas University and his Six Sigma Green Belt certification demonstrate his commitment to continuous improvement. Cesar Santalo on LinkedIn → About the Host Dr. Drumm McNaughton is a higher education consultant specializing in governance, accreditation, strategic planning, change management, and mergers. To learn more about his services and other thought leadership pieces, visit his firm's website: https://changinghighered.com/. The Change Leader's Social Media Links LinkedIn: https://www.linkedin.com/in/drdrumm/ Twitter: @thechangeldr Email: podcast@changinghighered.com

Discover the intricate dance of workplace happiness and efficiency with Sarah Ratekin, a US Navy veteran and the brains behind Happiness is Courage. Sarah shatters the simplistic view that employee contentment is the ultimate productivity hack. Instead, she delves into the delicate balance between strategic leadership and change management, offering a fresh take on driving profits and creating a workplace that buzzes with vitality. Tune in as we dissect workplace myths, pandemic-driven employment trends, and the Six Sigma Green Belt approach to problem-solving that Sarah swears by for organizations looking to thrive rather than just survive.Feel the pulse of today's evolving work culture in a chapter-by-chapter journey that examines the essential elements of recognition, relationships, and the shifting dynamics between employers and employees. From dissecting the power of genuine appreciation regardless of job role, to navigating the challenges of remote and in-person collaboration, we traverse the complexities of contemporary work life. Sarah shares poignant stories, including her own, that paint a vivid picture of the quest for value and belonging in our professional endeavors. This episode is a deep exploration of the multifaceted nature of unions, employee empowerment, and the desire for a workplace where every person's contribution is valued and meaningful connections are the norm.Make sure to follow all of Sarah's socials; Facebook, Instagram, YouTube, and TikTokDo you dread Mondays? Does the thought of another Monday steal the joy of your weekend? Let me tell you about a product I have found and tried that can do away with the Sunday Scaries. Oddly enough, it's from a company called Sunday Scaries. I have personally tried their products, gummies and tinctures and I can personally attest to their efficacy. If you go to their website and order any product, use the code Kindness20 to receive a 20% discount on your order.  Do you like good coffee? Are you like me and go to bed in anticipation of a great cup of coffee in the morning (and afternoon, maybe). Then let me introduce you to my newest sponsor, Coffee Bros. They have built their business on the cornerstones of sustainability, quality, consistency, and freshness. From coffee to brewing techniques to coffee and espresso machines, they should be your go-to for all things coffee. And if you order from them, use the code Kind10 to get a 10% discount on your order.Support the Show.Did you find this episode uplifting, inspiring or motivating? Would you like to support more content like this? Check out our Support The Show Page here.

How do you make better decisions in life and work? Author and corporate trainer Kandis Porter shares the rules of life most of us were never taught. Brad and Kandis discuss the roadmap from her book Good Decisions = Success...everything from why "collaboration" does NOT WORK, DISC® personality traits, her service in the military, Emotional Intelligence, and what gives her sanctuary. If you're in the Learning & Development space THIS is a fun episode... ABOUT KANDIS PORTER: Kandis Porter is the Founder and Managing Director of Effective Flow Connections (EFC), a management consulting company that helps transform organizations through project management, process improvement, change management, facilitation of key meetings, and training. Kandis also works one-on-one with clients, focusing on Leadership development and growth. In addition, Kandis is the co-author of the book "Good Decisions Equal Success." Kandis Porter has more than 20 years of experience managing people and large projects in both the government and private sectors. She has supported clients in various industries, to include the Department of Defense, Federal Aviation Administration, utilities, medical device, health care, non-profit, and learning & development. Kandis has a Master of Science Degree in Project Management (MSPM) from The George Washington University and Master of Business Administration (MBA) in Human Resources. In addition, she is a certified Project Management Professional (PMP), PMP Exam Prep Course Instructor through Project Management Institute, Prosci Change Manager, and Six Sigma Green Belt. She is also certified as a Myers Briggs Type Indicator (MBTI) Practitioner, Thomas-Kilmann Instrument (TKI) Practitioner, and is a Wiley Everything DiSC Workshop facilitator. Before joining the consulting industry, Kandis proudly spent more than seven years on Active Duty in the United States Air Force and is passionate about giving back to veterans and their families. She is a former member of the Small Business Administration's Advisory Committee on Veteran Business Affairs (ACVBA) and is the President of the Board of Directors for the Veterans Guest House in Reno, Nevada. Outside of work, she enjoys running, skiing, and spending time with her family. HOST of AWAKENED NATION: Brad Szollose --- Support this podcast: https://podcasters.spotify.com/pod/show/awakenednation/support

In this episode of the Future of Field Service podcast, host Sarah Nicastro is joined by Frank Odogu, Director of Lifecycle Services at Atlas Converting Equipment, for a discussion around moving beyond seeking only technical skill in service and taking a more holistic talent approach to meet future needs. Frank has over eight years of leadership experience in the global service sector at Atlas Converting Equipment, where he is committed to providing outstanding customer support and leading revenue growth. Frank holds a Six Sigma Green Belt certification and is highly skilled in IIoT solutions, process engineering, and enhancing manufacturing processes. If you enjoyed this episode, make sure to subscribe, rate, and review on Apple Podcasts, Spotify, and Google Podcasts.

Dive into the dynamic world of the energy sector on Energy Sector Heroes with our host, Michelle Fraser!

Join me this week on Conflict Managed, as I welcome Kumar Vijayendra, celebrated author, speaker, and entrepreneur. Engage with us as we delve into:

On this episode of The Cybersecurity Defenders Podcast, we speak with Matthew Fulmer, Director of Cyber Threat Intelligence at BLOKWORX.With over 9 years of experience in the cyber security field, Matthew is a passionate and driven leader who strives to protect organizations from evolving and emerging threats. He has a strong background in threat intelligence, malware analysis, offensive security, and customer success, and he holds a Six Sigma Green Belt certification. As the Director of Cyber Threat Intelligence at BLOKWORX, Matthew integrates with internal teams to provide them with the latest knowledge and insights on the threat landscape and the best practices to prevent and deflect attacks.In his previous role as the Manager of Cyber Intelligence Engineering at Deep Instinct, Matthew managed a growing team of cyber intelligence engineers who operated within the customer success organization. He was responsible for creating a new service offering, developing the professional skills of his team, analyzing threat vectors in various environments, communicating proactively with customers, creating technical articles and content, and assisting with security education. He also contributed to the malware analysis, the pre-load product, and the administrator certification course. Some of the skills that Matthew applied and enhanced in this role include network administration, information security, and technical support.The Cybersecurity Defenders Podcast: a show about cybersecurity and the people that defend the internet.

From the age of two, Shell Lightning Spirit didn't think about regular stuff kids think about. Now was she allowed to talk about what she was thinking. Add to this, drowning when she was seven and seeing what it was like on the other side. Shell lived between a rock and a hard place as she grew up and tried to make sense of life. To cope, she withdrew into a tight, tiny ball of a person until one night, in her first year of college. Struck by lightning, she fast-forwarded the process she'd already begun of reclaiming who she really was. Hear about how a child who is “different” experienced a series of unfortunate events, including life threatening ones. Find out what it's like to be in the light where you go when you die, and then coming back to the darkness of life as a human on planet earth. Discover how Shell's spirit stayed alive and found its way to the surface over and over again, and how that gives meaning to her life. Bio Shell Lightning Spirit Mualem is a Transformational Guide and Lifelong Learner. Her formal disciplines are Macro and Clinical Master Social Worker, Personal Fitness Trainer and Reiki Master. She is currently working toward a Doctorate in Metaphysical Sciences. Shell has been awarded Advanced Alcohol and Drug Counselor; Six Sigma Green Belt; LEAN Leader; Professional in Healthcare Quality; and Basic Nutrition Certificates.  Shell has primarily worked with the most vulnerable, traumatized and marginalized populations. She is recognized and valued for her grounded open presence and expertise in guiding individuals, groups and organizations through complex change. Her experience includes teaching and speaking about human bioethics, cultural competence and trauma. She has published articles on gang violence. In 2016, she launched a large scaled comprehensive suicide prevention package for more than 50 Hospitals in her home state of Michigan and in 7 other US States. In 2020, she led an integrated well-being initiative to directly support doctors and nurses on the frontline during the Covid Crisis.  Guest Info. lightningspiritproductions@gmail.com  linkedin.com/in/shell-mualem https://www.youtube.com/@ShellLightningSpirit Julie's Info. https://linkedin.com/in/julie-browne-courage-ignite https://instagram.com/juliebrownecourageignite  https://facebook.com/juliebrownecourageignite Podcast — Bold Becoming Book — Masters of Change  Website — courage-ignite.com Email — Julie@courage-ignite.com Music — Happy African Village by John Bartmann --- Send in a voice message: https://podcasters.spotify.com/pod/show/julie-browne/message Support this podcast: https://podcasters.spotify.com/pod/show/julie-browne/support

Jamie Harden is the CEO and President of Creative Sign Designs, a company specializing in the production of architectural design solutions by providing consultation, design, project management, fabrication, and installation services. Before his CEO tenure, Jamie held executive leadership roles, including Senior Vice President of Bank of America and Vice President of Nations Bank/NCNB, where he achieved a Six Sigma Green Belt. Jamie is also actively involved in the community through YPO, the CEO Council of Tampa Bay, and the Greater Tampa Chamber of Commerce. In this episode… If you've contemplated pivoting to entrepreneurship, acquiring an existing company is one venture to consider. An acquisition involves purchasing and molding a business to suit your business model and values. It's an innovative, efficient, and cost-effective transaction because it doesn't involve building from the ground up. Financing is easier, too, when a company has a proven track record, existing customers, and immediate cash flow. Acquisitions have many benefits, but it's not exempt from challenges. Jamie Harden,banker-turned-entrepreneur, quickly learned this after acquiring an architectural design firm. The company lacked service and product options and had limited customer reach, among other challenges. Instead of dwelling on the negative and panicking when profits were low, Jamie learned the art of leverage. Join Kevin Hourigan for this episode of the Growth Fire Podcast, where he welcomes Jamie Harden, President and CEO of Creative Sign Designs, to discuss his business acquisition experience. Jamie shares criteria to consider before purchasing a business, the risks associated with buying a company, and the challenges to expect as a new business owner.

BIO: Harjeet Khanduja is an international speaker, author, poet, visionary, inventor, influencer, and HR Leader. He is an alumnus of IIT Roorkee and INSEAD. He is currently working with Reliance Jio. STORY: Harjeet regrets wasting so much of his life working hard instead of working smart. Though he succeeded in his career, he completely ignored his family and led an unbalanced life. LEARNING: Learn how to delegate so you can have time to focus on other things in your life. You must care for your family and inner self to be more productive. “When you harness everyone's energy, then you can work in a broader environment and grow. When you're happy, you can do more things in life, not just for your business.” Harjeet Khanduja Guest profile Harjeet Khanduja is an international speaker, author, poet, visionary, inventor, influencer, and HR Leader. He is an alumnus of IIT Roorkee and INSEAD. He is currently working with Reliance Jio. He is an SAP HCM consultant, Six Sigma Green Belt, and Assessor for Predictive Index. He has 3 published patents, and his book “Nothing About Business” has been a best-seller on Amazon. Harjeet has been conferred with the HR Leadership Award, Pride of Nation Award, HR Personality of the Year, Global Digital Ambassador, Global Learning Award, ET HR Influencer of 2022, and Top 200 Global Leadership Voices of 2022. Harjeet has been a LinkedIn Power Profile, TEDx speaker, Guest Faculty at IIM Ahmedabad, Board Member of the Federation of World Academics, Member of the CII HR IR committee, and Co-chair of Nasscom Diversity Committee. Worst investment ever The first investment mistake Harjeet ever made was opening a PPF account because his father asked him to. Harjeet kept investing in that account year after year without knowing why he was investing. He regrets never having control over that decision. Harjeet also regrets wasting so much of his life working hard instead of working smart. In every company Harjeet worked for, he'd work himself to the bone trying to prove his abilities. Even though he achieved massive success in every position he took up, his life outside work suffered. Harjeet barely had any time to spend with his family. After all the time and effort he put into his work, Harjeet soon realized his life was not balanced. In 2012, Harjeet started looking at life holistically rather than unidimensional. Now his life is better, and his wife is happier. Lessons learned Your team can solve problems on their own. You don't need to hold their hands constantly; delegate and only assist where necessary. You must care for your family and inner self to be more productive. Andrew's takeaways Life is a balance of opposing forces, and we're constantly making trade-offs. Actionable advice Learn to delegate and trust. It will take time for others to catch up to your quality or delivery standards. But if you don't start delegating, you'll never have time to focus on other important parts of your life. Parting words “It's okay to fail. Just believe in yourself. Whatever you've got, nobody can take it from you.” Harjeet Khanduja

Gościem dzisiejszego odcinka jest Damian Litwin z firmy Mondelēz International - absolwent szkolenia Six Sigma Green Belt w Akademii Białego Kruka i jeden z Prelegentów 16. Konferencji Lean | Six Sigma.    Konferencja: https://abk.pl/konferencja/  Książki polecane w podcaście:  - TPM in Process Industries, Suzuki Tokutaro - Payoff. Ukryta logika kształtująca naszą motywację, Dan Ariely 

Today you'll have an opportunity to learn from a cardiologist, pharmacologist, and author, who has brought his expertise into the world of expert witnesses. Dr. Michael Zema shares what he has learned to sharpen his expert witness abilities. Dr. Zema has a routine of breaking up case analysis with research, which not only relieves the tedium of endless pages of documentation but gives him new insights into the case. He describes some of the pitfalls in electronic medical records with a warning that the copy-and-paste function can propagate a medical error for years. As an example, he describes meeting a patient whose chart incorrectly stated that he'd recently had bypass surgery. When Dr. Zema discovered this error, he found that the man's medical records had perpetuated it for two years. Because of the frequency of pharmaceutical errors, Dr. Zema urges expert witnesses to familiarize themselves as much as possible with pharmacology. He describes a case of Stevens-Johnson Syndrome in which an incorrectly prescribed drug played a big role. Of special value to expert witnesses and attorneys is his approach to cross-examination. He always tries to think like the opposing attorney, an approach he also uses in analyzing the medical information. Be prepared for some top-level information and guidance in this podcast. Join me in this episode of Decoding Medical Records - Tips and Techniques for Expert Witnesses - Dr. Michael Zema What's a good way to effectively navigate through volumes of electronic records? Why can copying and pasting electronic records create problems? How does the copy-and-paste repetition of an error in diagnosis inhibit correct perpetuate continued misdiagnosis and incorrect treatment? How does a strong knowledge of pharmacology assist an expert witness? Why is it essential to refer to the standard of care and other documentation extant at the time of an alleged malpractice incident? How can you, under cross-examination, anticipate and derail an attorney's line of questioning? Listen to our podcasts or watch them using our app, Expert.edu, available at legalnursebusiness.com/expertedu. https://youtu.be/jFTS9USMMI4 You can still order the recordings for our 7th Virtual Conference! LNC Success™ is a Virtual Conference 3-day event designed for legal nurse consultants just like you! Pat Iyer and Barbara Levin put together THE first Legal Nurse Consulting Virtual Conference in July 2020. They are back with their 7th all-new conference based on what attendees said they'd find most valuable. This new implementation and networking event is designed for LNCs at any stage in their career. Build your expertise, attract higher-paying attorney clients, and take your business to the next level. After the LNC Success™ Virtual Conference, you will leave with clarity, confidence, and an effective step-by-step action plan that you can immediately implement in your business. Your Presenter of Decoding Medical Records - Tips and Techniques for Expert Witnesses - Dr. Michael Zema Dr. Zema received his Medical Degree from Cornell University Medical College. He completed his post-graduate Internal Medicine training at the North Shore University Hospital in Manhasset, Long Island, with subsequent Fellowships in Cardiology there and at the New York Hospital Cornell Medical Center. He is a distinguished Fellow in the American College of Physicians, American College of Cardiology, American College of Chest Physicians and the American College of Clinical Pharmacology among others. Dr. Zema is a Certified Physician Executive of the American Association of Physician Leadership and a Six Sigma Green Belt in Healthcare. Dr. Zema has penned numerous publications in professional medical journals and most recently has authored the book "Modern Healthcare Delivery, Deliverance or Debacle - A Glimpse From the Inside Out." Connect with Micheal http://www.

Based in Norwalk, Connecticut, Ventresca will be responsible for developing new partnerships that focus on financing private equity transactions, providing growth capital for businesses, and designing financing programs for scaling ‘as-a-service' businesses. Solutions include project and structured finance credit facilities, equipment leases and loans, cash flow loans, sales financing programs and purchases of portfolios or recently completed transactions.Mitsubishi HC Capital America is a leader in providing structured finance solutions for ‘behind the meter' energy projects and services such as lighting-as-service, remote energy efficiency software and solutions, programmatic rollouts of energy efficiency measures, and bundled energy storage solutions. The company's facilities are programmatic in nature, starting with the first project and are also highly customized to meet each client's specific needs.We believe his behind-the-meter industry knowledge and direct operating experience represent an important enhancement to the value we provide our clients,” adds Pagano. “As the clean technology sector continues to rapidly grow and companies need unique, customized financing solutions to implement their projects, we'll have another expert on our team, which is why we are investing in additional leaders of Fred's caliber. We are thrilled to welcome him.”Previously Ventresca served as Managing Director at Value Creation Partners. Prior to that, he held positions of increasing authority at ConEdison Solutions and GE Capital.Ventresca holds an MBA degree in marketing and a Bachelor of Science degree in business management, both from Fairfield University. He is also Six Sigma Green Belt certified from General Electric.Our services for both our clients and candidates can be found below✔️For Employers: https://www.nenniandassoc.com/for-employers/✔️For Candidates: https://www.nenniandassoc.com/career-opportunities/✔️Consulting: https://www.nenniandassoc.com/consulting-services/✔️Executive Search: https://www.nenniandassoc.com/executive-search/Nenni and Associates on Social Media:► Follow on LinkedIn: https://www.linkedin.com/company/nenni-and-associates/► Like on Facebook: https://www.facebook.com/nenniandassoc/► Email Listing: https://www.nenniandassoc.com/join-email-list/► Subscribe to our YouTube channel: https://www.youtube.com/c/NenniAssociates 

Decisions make or break your project - starting with the decision of whether or not to even do your project. Beyond that, we have planned decisions / phase gates and ad-hoc decisions that happen throughout the entire life of our project. And if you've been around long enough, you know that one bad decision can sink your whole project - or at least have it taking on water, fast.  So, how should we approach decision making in a logical way which helps ensure that: The right decisions get made Decisions get made by the right people Decisions are not revisited any more than they absolutely have to To help answer these questions, this episode we are joined by Project Management mentor, consultant and YouTube PM star Kandis Porter! If you don't know Kandis, you must check out her extensive youtube channel covering a lot of great Project Management topics.  In today's episode, Kandis will help us understand:  Why should we care so much about project decisions?  How should you approach decision making?  Kandis shares her “D.I.D.I.” framework for decision making How do you ensure your decisions stick?  What are some “worst practices” for decision making that we should avoid And along the way, we may throw in some horror stories about bad decision making that we can hopefully learn from About our amazing guest, Kandis Porter Kandis Porter is the Founder and Managing Director of Effective Flow Connections (EFC), a management consulting company that helps transform organizations through project management, process improvement, change management, facilitation of key meetings, and training. Kandis also works one-on-one with clients, focusing on Leadership development and growth. EFC enables organizations to do what they do, even better!  Kandis Porter has more than 18 years of experience managing people and large projects in both the government and private sectors. She has supported clients in various industries, to include the Department of Defense, Federal Aviation Administration, utilities, medical device, health care, non-profit, and learning & development.  Kandis has a Master of Science Degree in Project Management (MSPM) from The George Washington University and Master of Business Administration (MBA) in Human Resources. In addition, she is a certified Project Management Professional (PMP), PMP Exam Prep Course Instructor through Project Management Institute, Prosci Change Manager, and Six Sigma Green Belt. She is also certified as a Myers Briggs Type Indicator (MBTI) Practitioner, Thomas-Kilmann Instrument (TKI) Practitioner, and is a Wiley DiSC Workshop facilitator.  Before joining the consulting industry, Kandis proudly spent more than seven years on Active Duty in the United States Air Force and is passionate about giving back to veterans and their families.  Check out some of Kandis' amazing content here: YouTube: Kandis Porter - YouTube Website: Kandis Porter - effectiveflowconnections.com Kandis also has a book being released in early 2023 called ‘Good Decisions Equal Success'; coauthored with good friend and CEO, Damon Lembi   JOIN THE HAPPY HOUR! Get access to all podcasts, PDU certificates, bonus content, exclusive member Q&A webinars and more from our membership! https://pmhappyhour.com/membership STUMP THE PM'S! We love to hear about your tough PM issues, so please hit us up at podcast@pmhappyhour.com or on Linkedin and we'll see if we can help you. If we use your question, we'll send you a PM Happy Hour coaster you can enjoy at your next happy hour.  

THOMAS ASHLEY Education Strategist Tom.Ashley@cdwg.com | Twitter: @Tech_Leader LinkedIn: ThomasAshley2022 Background & Experience Tom became a Technology Director over twenty-five years ago in Georgia after spending six years in the corporate world working in technology, leadership and training. He worked at Huntington County Schools in Indiana as Chief Technology Officer for over 20 years. He holds a bachelor's degree in business from Western Michigan University and a master's degree from the University of Illinois in Curriculum, Technology and Education Reform. He retired as a Captain in the United States Army Reserve and holds several technical certifications. Tom is a Certified Educational Technology Leader (CETL), a Six Sigma Green Belt, and a Certified Scrum Master. He has served and lead several professional boards in Indiana as well as served on the COSN National CTO Council. He recently served as the Co-Chair of the Indiana Cyber Security Task Force sponsored by the Indiana Department of Education and as a board member on the Indiana CTO Council. --- Send in a voice message: https://anchor.fm/techandmain/message

Surrounding your business with as many high-quality partnerships as you can makes ALL the difference. Leveraging your partnerships and using your network can enhance the skills of your employees and help you build a better team. How? Tune in to find out from these two experts…   Meet Carl Pinto, the Senior Director of Marketing Communications for Bradford White Corporation and Larry Shoemaker, Owner of Deluxe Plumbing & Heating.    Join us as we talk with Larry and Carl about how to leverage your partnerships with distributors, manufacturers, and even local tech schools to grow and train your staff so you can build a business that doesn't rely on experienced technicians.   In this episode we discuss: How to enable your technicians to build confidence in selling. How to create mutually beneficial relationships with your suppliers and manufacturers Skills and characteristics to look for when hiring new technicians. Partnering with local tech schools to hire and train interns, apprentices, and techs. Why it's so powerful to invest in accessible educational training for your staff. How to avoid being constantly sold to by your manufacturing reps and suppliers.   Check out these resources we mentioned during the podcast: This episode is kindly sponsored by Sera (visit their website) and CompanyCam (visit www.companycam.com/SBM for 14 day trial and 50% off your first two months), and UpFrog (visit their website). Bradford White's For the Pro Training Academy Join the Service Business Mastery Facebook group   Meet the Hosts: Tersh Blissett is a serial entrepreneur who has created and scaled multiple profitable home service businesses in his small town market. He's dedicated to giving back to the industry that has provided so much for him and his family. Connect with him on LinkedIn.   Joshua Crouch has been in the home services industry, specifically HVAC, for 8+ years as an Operations Manager, Branch Manager, Territory Sales Manager and Director of Marketing. He's also the Founder of Relentless Digital, where their focus is dominating your local market online. Connect with him on LinkedIn.   Meet the Guests: Carl A. Pinto, Jr. is the Senior Director of Marketing Communications for Bradford White Corporation. Carl's responsibilities include the oversight of Bradford White's corporate and subsidiary marketing, public relations and internal communications. He also represents Bradford White as a liaison to various industry organizations, where he helps to support initiatives focused on driving Plumbing & HVAC industry awareness and workforce development. Carl began his career with Bradford White in 2012, after having served for nearly three decades in a variety of marketing, public relations and process improvement roles with several Fortune 100 companies such as Prudential Financial, General Electric, AIG and UnitedHealth Group. He is a certified Six Sigma Green Belt and holds a variety of communication and leadership certifications. Carl is a graduate of the Lock Haven University of Pennsylvania.   Check out Bradford White: https://www.bradfordwhite.com Connect with Carl on LinkedIn: https://www.linkedin.com/in/carl-p-472990b6  Facebook: https://www.facebook.com/bradfordwhitewaterheaters  Instagram: https://www.instagram.com/bradfordwhitewaterheaters  Twitter: https://twitter.com/bw_waterheaters  YouTube: https://www.youtube.com/channel/UCi-oYLoNWypYViDdntdy9MQ  Email him about training: training@bradfordwhite.com   Larry Shoemaker is the Owner of Deluxe Plumbing & Heating in Bethlehem, PA and has been in the plumbing field for 23 years. He holds a Master Plumbers license and also teaches for the Allentown Master Plumbers Association.   Check out Deluxe Plumbing & Heating: https://www.deluxeplumbing.com Email Larry: larry@deluxeplumbing.com   Tune in to hear the latest and greatest in business services trends on Service Business Mastery on Apple Podcasts, Spotify, and our website.     Listening on a desktop & can't see the links? Just search for Service Business Mastery in your favorite podcast player.

Being clear about your goals and projections is essential to being a successful treasury leader. That's why our latest guest implements roadmaps to define her plans and be clear on what she requires from her team. Séverine Le Blévennec, Global Head of Treasury at Aliaxis, joins this episode of The Treasury Career Corner. This is her second appearance on the show and Séverine has changed roles since her last episode. Here, she talks about her new position, the impacts of COVID on the industry and the importance of technology and data within treasury. Plus, she explains her treasury roadmap in detail. Séverine joined Aliaxis as Global Head of Treasury in June 2021. Prior to this role, she worked at Honeywell EMEA Treasury for 15 years in a number of roles such as Director and Senior Director of EMEA Treasury. During this time, she built her expertise in a number of fields such as cash management, cash investments, EU regulations compliance and lobbying as well as transformation and digitisation. Before she joined Honeywell, Séverine spent 7 years at GMAC European Treasury Centre where she was involved in all aspects of liability management: capital market programs, credit lines negotiation and documentation, securitisation transactions and innovative secured credit lines set up. The stellar work she's done hasn't gone unrecognised as Séverine's been honoured by numerous international awards in the fields of cash and liquidity management, innovation and technology or treasury strategy. She's also a recognised voice of the industry and an acknowledged speaker in the fields of treasury regulations and innovation. Séverine holds a bachelor's degree in Business and Finance (ICHEC), an EFFAS certification (European Federation of Financial Analysts) and is Six Sigma Green Belt. On the podcast we discussed… The role technology plays in treasury Séverine's new role since her last appearance How the world of treasury has changed since COVID Raising difficult questions Why care and respect is crucial in treasury Data within treasury Listen to the previous episode with Séverine here. You can connect with Séverine Le Blévennec on LinkedIn.Are you interested in pursuing a career within Treasury? Whether you've recently graduated, or you want to search for new job opportunities to help develop your treasury career, The Treasury Recruitment Company can help you in your search for the perfect job. Find out more here. Or, send us your CV and let us help you in your next career move! If you're enjoying the show please rate and review us on whatever podcast app you listen to us on, for Apple Podcasts click here! If you're interested in learning more about the fundamental pillars of treasury, download my free Corporate Treasury eBook by clicking here!

COVID dramatically impacted every aspect of our society, however healthcare was impacted more significantly than nearly any other sector. Healthcare is currently in a state of financial and operational disarray. Estimates from the American Hospital Association suggest that over 50% of hospital systems in the country will lose money this year. Healthcare executives (and the government) know the current economic equation is not sustainable. Costs are rising, imbursements are going down, and the American population is becoming more chronically diseased, which increases both human suffering and cost. This coexists with a greater level of public and government awareness around wellbeing and the role it plays in healthcare.Our guest in episode 80, David Flench, understands these coexisting factors well. David is the CEO & President of the Medical Fitness Association. He has spent nearly his entire professional career working and advancing the medical fitness model. As David points out in this conversation, medical fitness is not a health club business, it is a healthcare business (just like any other part of the healthcare system). The organization he leads is dedicated to the proliferation of the medical fitness model, to flip that cost equation on its head through focusing on lifestyle interventions as healthcare treatment modalities.What David and the Medical Fitness Association does is THE path to addressing the Wellness Paradox, in fact they are on that path right now. This conversation with David is a great look “under the hood” about the role medical fitness plays in the future of radically transforming healthcare and how you can get involved in that transformation.Show Notes Page: https://www.wellnessparadoxpod.com/podcast/episode/80 Our Guest: David Flench, MBA, FACHE, FMFA, ACSM-cEPDavid has more than 20 years of experience working in the health and wellness industry. Currently, he is the President and CEO of the Medical Fitness Association (MFA). Previously, Flench was the director of wellness centers and diabetes centers at healthcare facilities in Indiana and Florida. He obtained his Master of Business Administration from Franklin University in Columbus, Ohio and his Bachelor of Science with a concentration in Exercise Science from The Ohio State University in Columbus, Ohio. He also has achieved a range of certifications including Six Sigma Green Belt, American College of Sports Medicine certified Exercise Physiologist (ACSM-EP) and ACSM Level 2 Exercise in Medicine, certified Health Care Manager by the Indiana Hospital Association, and board certified in Healthcare Management as a Fellow of the American College of Healthcare Executives (ACHE), demonstrating that he is committed to furthering the medical fitness industry. Flench previously served as chairman of the board for MFA, and spent time on the Certification, Education, Conference, Budget & Finance, Ethics, and Nominating Committees with MFA.Follow us on social at the links below: https://www.facebook.com/wellnessparadox https://www.instagram.com/wellnessparadox/ https://www.linkedin.com/company/wellness-paradox-podcast https://twitter.com/WellnessParadox

In this content we will discuss more on how to implement operational excellence through six sigma as a tool in the world of real estates.I welcome all and hope these chapters will be interesting and helpful in managing high rise buildings and facilities

Kirk is a certified ITIL expert and Six Sigma Green Belt. He has worked on a variety of ITSM based transformation programs for more than 20 public and private organisations over the past 15 years, including Utilities, Telecommunications, Banking & Finance, Government & Public Sector, Real Estate & Transportation industries. He builds internal client teams […]

Brittanie is a bilingual PMP and Six Sigma Green Belt-certified I.T. project manager with the United States Air Force and a Cybersecurity Specialist with the California State Guard Army Component Command. Born in Vietnam, she escaped before the fall of Saigon. Her history and upbringing inspired her to pursue the American Dream, which eventually led to a career with the Department of Defense. It also fostered her passion for honoring Vietnam veterans and the legacy of warfighters that made her life and freedoms possible. In this episode, Brittanie and Melissa talk about her experiences as a refugee from Vietnam having to assimilate in America. She also highlights the significance of being a minority in the workplace and overcoming stereotypes.

Episode 20: Listen as Jacqueline M. Baker and I  discuss what is slowing down your leadership potential, why you should use Finesse, and the proper way to ask for feedback. Jacqueline M. Baker is a powerhouse of a leader with a resume that will drop your jaw. Jacqueline will hit on some key moments in her new book "The Unexpected Leader."  Jacquline M. Baker's Bio:Jacqueline Baker founded Scarlet Communications, a global leadership consultancy, in 2012. With over 20,000 students and 200+ workshops executed, Jacqueline makes a meaningful impact with a modern, relatable, and digestible approach to leadership content creation and delivery. She evangelizes that leadership isn't just a skill or concept reserved only for those in executive roles, but that we all have the power to lead uniquely across social and professional settings. Jacqueline holds two degrees from Wayne State University, a bachelor of arts in public relations and a master's of education in instructional technology with specializations in interactive technologies and performance improvement. She is a graduate of the Protocol School of Washington, with a focus on international etiquette and protocol, and holds a Six Sigma Green Belt certification in process improvement, which she uses to help clients develop systems and processes that will allow them to reach their strategic planning and leadership development goals.Connect with Jacqueline: Website: www.jacquelinembaker.com Instagram:  @magicaljaxLinkedIn: Jacqueline M. Baker - LinkedInPICK UP HER NEW BOOK: My newest book - The Unexpected Leader: Discovering The Leader Within YouAmazon: The Unexpected Leader: Discovering the Leader Within You: Baker, Jacqueline M., Welch, Jacqueline M.: 9781119877677: Amazon.com: BooksBarnes & Noble: https://www.barnesandnoble.com/w/the-unexpected-leader-jacqueline-m-baker/1141303128JUAN's Contact Info:EMAIL - juan@weraizethebar.comWebsite - www.weraizethebar.comFollow on social:Instagram @raizethebarceoFacebook @raizethebarLLCBlueprint to leadership Course: Click hereJuan's Bio:As an expert in Leadership and a Certified Gallup Strengths Coach, Juan is a widely regarded United States Army War Vet who has trained teams of tens of thousands of soldiers in high-stakes situations and has helped School Districts increase team efficiency and strengthen communication which resulted in happier and more appreciated employees. He helps individual leaders and their teams overcome complacency, and prevent burnout in the workplace. His "Blueprint to Leadership" Course has created more confidence and respect in personnel who carry supervisory and management roles. Being featured on FOX, NBC, and CBS has helped Juan lead the charge in creating Strength-Based leaders, and teams, giving rise to the culture at work for over 1500 School Administrators.

The Six Sigma Green Belt salary can be attractive to many people, but others may wonder what it's all about. While it's true that there are many different types of Six Sigma certifications, earning the Green Belt is a great way to show your employer that you have the skills necessary to become an effective manager and leader in any industry. Continue reading on procommun.com

In today's episode of Women In Supply Chain, I'm joined by the supply chain program manager at Amazon, Sneha Kumari. A Six Sigma Green Belt certified professional, who boats over a decade of experience leading quality supply chain and operational programs at several companies, Sneha is recognized as Operations Women Leaders by McKinsey and Co. Which doesn't happen often! She pours her passion into making the circular economy happen. Today Sneha will be talking to us about her career so far, how she went from engineering to supply chain, her experience growing up in India,  and why it's so important to highlight diverse voices. Plus, she'll be sharing her experiences as a woman in the industry, as well as her words of advice for all of the women following in her footsteps.   SHOW SPONSOR: This Women in Supply Chain feature was made possible by our sponsor, Emerge. As a company focused on empowering and growing meaningful supply chain relationships, Emerge is proud to sponsor Women in Supply Chain. Through its freight procurement platform, Emerge offers solutions that enhance the spot and contract procurement process, enabling shippers and carriers to make more strategic decisions.   IN THIS EPISODE WE DISCUSS: [01.27 ] Sneha's background, her childhood in India, and how she came to the U.S. [05.18] How Sneha went from  technology to a successful career in supply chain and her experience in both male-dominated industries. “Even though I was putting in more hours, I still wasn't seen... As women, we feel the urge to put in more hours because [our] confidence is already shattered." [10.34] Sneha's journey in sales and marketing. [14.48] How Crane Fluid Handling helped Sneha fall in love with supply chain and what others can learn. I have to give to [them] for believing in me, supporting me, and letting me lead multiple facets of supply chain. [16.45] Sneha's Six Sigma Greenbelt; what it is, why she went for it, and how it's impacted her career. “If you think from a quality lens, I think it's worth it! It helped me. It's a method to give an organziation the tools to improve their capabilities." [19.45] What Sneha is up to now and what she's doing for the next generation of supply chain. "I'm super deep into circular supply chains." [23.23] Sneha's recent passion project. [26.33] Sneha's perspective on the importance of elevating diverse voices. “I still don't see a lot of companies walking this talk. Great—we're talking about [diversity] more now, but I think it needs to be a part of business views. Otherwise, it's going to be very hard." [31.31] How mentorship and women played a role in Sneha's journey. [34.10] What the future holds for Sneha. [35.19] Sneha's words of advice for all of the women following in her footsteps.   RESOURCES AND LINKS MENTIONED:   You can connect with Sneha over on LinkedIn. If you enjoyed finding out more about female leaders in supply chain, why not check out our other WISC episodes where I'm joined by powerful women who work at powerful companies like, Crocs and Starbucks. And if you're interested in hearing about diversity and inclusion - and why we need to talk about it - there's a whole podcast on that, too.  Check out our other supply chain podcasts here.

In this episode of The MVP Podcast, Mitch Gibson sits down with Co-Founder and CEO of Wunderwrite, Peter MacDonald to discuss the things he learned as a young agent 7 years ago which gave him the tools and ability to build an amazing product like Wunderwrite. Peter also talks about the importance of building relationships and why it should be a common denominator in everyone's success strategy. If you haven't had a chance to talk to Peter or Dillon over at Wunderwrite, then you need to book a call with them now and just have a conversation.  Episode Highlights: Peter discusses how they came up with the concept for Wunderwrite. (8:32) Peter believes that the reason the industry has so many independent agents is that they are more efficient than larger corporations. (16:18) Peter discusses his experiences as a young producer as well as the skills he has learned over time. (19:05) Peter discusses the four habits of referability, which include arriving on time, doing what you say you're going to do, completing what you start, and saying please and thank you. (19:53) Peter mentions that if he were a rookie agent today, the first thing he would do is create connections with people who can recommend him to new business. (26:31) Peter mentions that he and his colleague have earned their Six Sigma Green Belt. (35:37) Peter explains the API application program interface. (40:19) Peter compares Wunderite's program to some other application that was created several years ago. (40:56) Peter mentions that one of the challenges with an API is that it requires detailed documentation. (41:57) Peter discusses the importance of reviews, particularly in the digital market. (47:30) Peter answers Mitch Gibson's five rapid-fire questions are answered by Peter. (53:09) Key Quotes: “What I know now is that the industry is set up the way it is, for economic reasons. The reason there are so many independent agents, is, frankly, because you guys can do it more efficiently than some huge corporation can do it.” - Peter MacDonald “If I was a young agent today, the number one thing that I would do is I would build relationships with centers of influence, who can refer me business” - Peter MacDonald “We want to combine a streamlined, simple process with a lot of the things that we've come to appreciate and joy and other areas of our life. And we're still not where we want to be 100%, like we're always wanting to be improving, there's so much more than we could do. But this is kind of where the product is today.” - Peter MacDonald Resources Mentioned: Peter MacDonald LinkedIn Wunderwrite Reach out to Mitch Gibson

In this episode of The MVP Podcast, Mitch Gibson sits down with Co-Founder and CEO of Wunderwrite, Peter MacDonald to discuss the things he learned as a young agent 7 years ago which gave him the tools and ability to build an amazing product like Wunderwrite. Peter also talks about the importance of building relationships and why it should be a common denominator in everyone's success strategy. If you haven't had a chance to talk to Peter or Dillon over at Wunderwrite, then you need to book a call with them now and just have a conversation.  Episode Highlights: Peter discusses how they came up with the concept for Wunderwrite. (8:32) Peter believes that the reason the industry has so many independent agents is that they are more efficient than larger corporations. (16:18) Peter discusses his experiences as a young producer as well as the skills he has learned over time. (19:05) Peter discusses the four habits of referability, which include arriving on time, doing what you say you're going to do, completing what you start, and saying please and thank you. (19:53) Peter mentions that if he were a rookie agent today, the first thing he would do is create connections with people who can recommend him to new business. (26:31) Peter mentions that he and his colleague have earned their Six Sigma Green Belt. (35:37) Peter explains the API application program interface. (40:19) Peter compares Wunderite's program to some other application that was created several years ago. (40:56) Peter mentions that one of the challenges with an API is that it requires detailed documentation. (41:57) Peter discusses the importance of reviews, particularly in the digital market. (47:30) Peter answers Mitch Gibson's five rapid-fire questions are answered by Peter. (53:09) Key Quotes: “What I know now is that the industry is set up the way it is, for economic reasons. The reason there are so many independent agents, is, frankly, because you guys can do it more efficiently than some huge corporation can do it.” - Peter MacDonald “If I was a young agent today, the number one thing that I would do is I would build relationships with centers of influence, who can refer me business” - Peter MacDonald “We want to combine a streamlined, simple process with a lot of the things that we've come to appreciate and joy and other areas of our life. And we're still not where we want to be 100%, like we're always wanting to be improving, there's so much more than we could do. But this is kind of where the product is today.” - Peter MacDonald Resources Mentioned: Peter MacDonald LinkedIn Wunderwrite Reach out to Mitch Gibson

When it comes to the relationship between you and your physicians it should be seen and treated as a partnership. Where both sides are listening effectively to find the best treatment plan. In this segment, JessTheIE aka Jessica Wilson shares what prompted her to become her own advocate in her medical journey after dealing with difficult twin pregnancy, dealing with breast cancer, and helping others learn how to navigate and speak up for themselves too. See video here - https://youtu.be/p84xLUqXaQ4 WHO IS JESSICA? Jessica Wilson is a Self-Advocacy Coach from Pittsburgh, Pa, currently living in Atlanta, Ga. She works with minorities (in race, gender, education, socio-economic status, etc.), teaching them effective methods to speak up for themselves in the medical, employment, and personal relationship spaces. After experiencing a difficult twin pregnancy in 2017 and being diagnosed with breast cancer in 2020, Jessica knows that many people shy away from advocating for themselves when speaking to those perceived as authority figures - especially doctors and nurses. She believes that self-advocacy is a crucial life skill that we all should possess, and her goal is for everyone to strengthen their competency and put it into practice. Jessica has successfully advocated for herself against a major car manufacturer in a lemon law case, her medical team, and senior leadership at a Fortune 500 company. She is a natural logical thinker and complex problem solver and has used her passion for process improvement to launch a coaching career helping others develop and employ effective self-advocacy strategies. In addition to her life experiences, Jessica is a certified Six Sigma Green Belt and Project Management Professional (PMP). Jessica holds a bachelor's degree in Industrial Engineering from the University of Pittsburgh, a Master's degree in Industrial and Systems Engineering from the University of Florida, as well as an MBA from the University of Florida. JESSICA'S CALL TO ACTION - Follow me on social media for more tips @JessTheIE - Download freebies on Medical and Employment self-advocacy - Sign up for free discovery call - DM me if you'd like to be added to the waitlist for my Medical Self Advocacy course www.jesstheie.com http://linktr.ee/jesstheie www.linkedin.com/in/JessTheIE GENESIS'S INFO https://thehello.llc/GENESISAMARISKEMP CALL TO ACTION Subscribe to GEMS with Genesis Amaris Kemp Channel, Hit the notifications bell so you don't miss any content, and share with family/friends. **REMEMBER - You do not have to let limitations or barriers keep you from achieving your success. Mind over Matter...It's time to shift and unleash your greatest potential. If you would like to be a SPONSOR or have any of your merchandise mentioned please reach out via email at GEMSwithGenesisAmarisKemp@gmail.com --- Send in a voice message: https://anchor.fm/genesis-amaris-kemp/message Support this podcast: https://anchor.fm/genesis-amaris-kemp/support

In this episode, I had a great conversation with seasoned thought-leader and physician on healthcare delivery. Dr. Zema shares his wisdom from years of practice including insights for how to improve the care delivery system; as well as a preview of his exciting new book: “Modern Healthcare Delivery, Deliverance or Debacle – A Glimpse From the Inside Out.”Dr. Zema received his Medical Degree from Cornell University Medical College and completed his post-graduate Internal Medicine training at the North Shore University Hospital in Manhasset, Long Island, with subsequent Fellowships in Cardiology at that institution and The New York Hospital Cornell Medical Center in Manhattan, NY. He is a distinguished Fellow in the American College of Physicians, American College of Cardiology, American College of Chest Physicians and the American College of Clinical Pharmacology among others, and is a Certified Physician Executive of the American Association of Physician Leadership and a Six Sigma Green Belt in Healthcare. Dr. Zema has penned numerous publications in professional medical journals and most recently has authored the book “Modern Healthcare Delivery, Deliverance or Debacle – A Glimpse From the Inside Out.”His book can be found on Apple Books, Amazon, and Google to name a few! Enjoy!

Teal brings over twenty-five years of clinical, operational, business, and technical expertise in healthcare. She is a Registered Nurse (RN), a Six Sigma Green Belt, is Program and Portfolio Management Mastery certified, is Project Management Professional (PMP) certified. Teal has a Bachelor of Science and Nursing (BSN) degree, a Master of Computer Resources and Information Management degree, and is distinguished as a Fellow in the American College of Healthcare Executives (FACHE). She obtained her teaching certificate from Colorado Technical University, where she translated her healthcare experience in the classroom as Adjunct Faculty instructing undergraduate and graduate-level students in healthcare, IT, and project management. Her former roles include Vice President of the corporate Enterprise Project Management Office (EPMO) and Director of IT Project Management Office (PMO) for one of Colorado's largest healthcare organizations. Utilizing that education/experience triad, she continues to lead multiple multi-million-dollar, high complexity, high visibility healthcare IT projects across the United States. Most of which are large-scale hospital construction projects where she excels at managing liaisons at the executive to unit coordinator levels. Teal is passionate about healthcare leadership and digital technology transformation. Teal's illustrious career is something to be proud of and admired by others. How exactly did she get to where she is today? Teal talks to us about crafting a career roadmap and much more on this week's installment of The Everyday PM Podcast. Here's a sneak peek at what we cover: How to craft your Career Roadmap? What considerations did you make before pursuing your certifications? What drove you to be an IT PM versus a non-tech PM? How to request or position yourself for the projects that will help you grow Advice on how to build your professional network Enjoyed this conversation with Teal? Want to learn more about building your own roadmap to a career in project management? Leave your thoughts and feedback in the comments section below! Make sure to follow Teal and me on LinkedIn for more. Subscribe: youtube.com/anncampea Listen: https://anchor.fm/theeverydaypm *** Follow Our Hosts on LinkedIn: Ann Campea, MSPM, MPH, PMP Worldwide Readiness Program Manager at Apple, Inc. Program/Project management professional with 10 years of experience in product development, consumer goods, tech, and healthcare industries. Teal Heath, FACHE Principal at Equinox HIT Experienced Healthcare Executive / Vice President with 25+ years of clinical, operational, business, and technical expertise. Executive-level consultation, leadership, relationship building, visioning, and decision making. Strong working knowledge of healthcare IT and healthcare construction. Special affinity working in complex, highly metricized, geographically dispersed environments where regulatory / business acumen and ability to lead change is required. --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app Support this podcast: https://anchor.fm/theeverydaypm/support

Arvind's Insights: Summary of his career journey Organizational debt (OD) is the result of all the decisions and actions that should have been done to ensure an organization is operating atpeak health and efficiency – but weren't. How Technical debt and organizational debt are different? What happens if OD accrues for a long term? How great organizations are dealing with OD well. Witty answers to rapid-fire questions 1 piece of advice to those aspiring to make BIG in their careers and LIVES Trivia! ABOUT Arvind Rathore: He has vast experience of handling large global programs -operating with multi vendors from diverse geographies.   He has worked with clients in the Telecom, Retail, Insurance and Banking industry in the US and in Europe.   He has been a trusted advisor and worked very closely with the C-level Management teams of Fortune 500 companies across the globe.   He is keynote speaker at many significant industry conferences.   He was ranked by YourStory as 100 Emerging Voices of 2019: and the author to watch out for in 2020   He is Certified SAFe Agilist & PRINCE2 Professional. He has key certifications like ASQ, Six Sigma Green Belt, ITIL V3 and COBIT 4.1.    He is a nominated DASA (Devops and Agile Skills Association) Influencer   Connect with ARVIND on LinkedIn: https://www.linkedin.com/in/arvindrathore/ Here is a chance to broadcast yourself

Sean is joined by Jeanmarie Loria to discuss her evolution in healthcare from CPC to Managing Director (CEO) at Advize Health! The discussion takes an in-depth look into the current and future landscape of our industry. Jeanmarie provides invaluable insights and truly is a breath of fresh air and an inspiration for the younger, aspiring generation of healthcare leaders! She truly is one of the most interesting women in healthcare!!! About Jeanmarie: Ms. Loria provides quality consulting and project management services that accelerate clients' ROI and satisfaction. At Sunera Healthcare (now Advize Health), Ms. Loria streamlined operations and improved client retention resulting in a steady, ongoing stream of income. Ms. Loria‘s focus at Advize Health is to deliver the utmost quality of service in all Audit and Advisory services. Previously with KPMG's North Florida Advisory Practice, Ms. Loria coordinated and executed testing efforts surrounding the healthcare industry to deliver process improvement and integration with data mapping, policy and procedure design and development, and organizational analysis and alignment. She performed integrated IT audit testing and reviews specific to healthcare and insurance organizations by analyzing business processes and assessing the effectiveness of controls surrounding key financial modules, general IT controls, and interfaces. As a skilled project manager, Ms. Loria has an acute ability to focus on data flow and business applications by interviewing companies to develop an organized process overview, drilling into areas of potential weakness and then building plans to mitigate risk. She has a MBA with a concentration in Finance, and her certifications include Project Management Professional, Six Sigma Green Belt, and Conflict Resolution Mediator.

Dr. Michael Zema received his Medical Degree from Cornell University Medical College. He completed his post-graduate Internal Medicine training at the North Shore University Hospital in Manhasset, Long Island, with subsequent Fellowships in Cardiology at that institution and The New York Hospital Cornell Medical Center. He is a distinguished Fellow in the American College of Physicians, American College of Cardiology, American College of Chest Physicians and the American College of Clinical Pharmacology among others. Dr. Zema is a Certified Physician Executive of the American Association of Physician Leadership and a Six Sigma Green Belt in Healthcare. He has been recognized in the past by his peers as being among the top two percent of cardiologists in the New York Metro area, listed as such in New York Magazine for over six consecutive years and more recently, had been listed among the top cardiologists in Tennessee in US News and World Report. Dr. Zema has penned numerous publications in professional medical journals and most recently has authored the book "Modern Healthcare Delivery, Deliverance or Debacle - A Glimpse From the Inside Out."Support the show (https://www.buymeacoffee.com/hownottothink)

At Blue Shield of California, Christopher drives the planning and execution of human capital plans, providing strong leadership skills leveraged to lead the HRBP team. He develops people strategies that connect and enable the successful execution of business strategies; execute leadership assessments, coaching talent management programs; consult and guide business leaders and their teams. He leads high performing teams through training & mentorship and executive coaching. He is enabling the culture through the organization to ensure there is Diversity, Equity and Inclusion at all levels of the organization. Christopher has his BFA from Webster University, He previously advised the Building Innovative Leaders program in partnership with Stanford University, Stanford Executive Education. He designed the Growing Innovative Leaders program in partnership with National Taiwan University EMBA School. He is a Six Sigma Green Belt, is a certified NeuroLeadership Institute Facilitator and a frequent panelist and lecturer at Golden Gate University.

Jeżeli jesteś przedsiębiorczynią i prowadzisz własną działalność, na pewno doskonale wiesz, ile jest w niej papierologii. Urzędy, ZUS, skarbówka, faktury, umowy i tysiące różnych dokumentów, które należy ogarnąć.- Jak nad tym zapanować? - Jak zaprowadzić porządek w swoich papierach?- I czy archiwizację można polubić?O tym właśnie rozmawiam z moim gościem, Malwiną Angerman-Kowalska, członkinią Gangu Pani Swojego Czasu, archiwistką zafascynowaną lean management i kulturą ciągłego doskonalenia.Kim jest Malwina? Doświadczenie zdobywała w krakowskich korporacjach finansowych i energetycznych. Od 2020 prowadzi własną działalność pod marką Archiważne, w ramach której wspiera przedsiębiorców w modelowaniu procesów obiegu dokumentów i informacji. Posiada certyfikat Six Sigma Green Belt. Prywatnie jest żoną i mamą dwóch córek.Wysłuchaj naszej rozmowy i poznaj wskazówki, dzięki którym skutecznie zapanujesz nad papierologią w Twoim biznesie! 
Gdzie znajdziesz Malwinę? Blog: https://www.archiwazne.plInstagram: https://instagram.com/archiwaznePodcast: https://www.spreaker.com/show/lean-on-by-archiwazne

Presented by Evan Graczyk and Bob Bell See and download slides: https://www.kainexus.com/continuous-improvement/the-value-of-small-improvements/webinar/thanks In this webinar, you will learn about: Developing a Continuous Improvement Culture Why small ideas are important How rigid should the improvement structure be? How to evolve this culture based on internal and external input Managing a Continuous Improvement Culture Challenges in a complex organizational structure Unique challenges in construction About the Presenters: Evan Graczyk Continuous Improvement Manager, Woodfin Heating & Oil Evan has a bachelor's degree in Industrial Engineering from Clemson University, along with a Lean Six Sigma Green Belt certification from Clemson. Previous roles include being a Lean Process Engineer at Schaeffler Group and a Lean Manufacturing Engineer at BorgWarner. Bob Bell Financial Planning and Analysis, Woodfin Bob has a BBA in Marketing from the University of Georgia, a PBC in Information Technology from the University of Richmond, and an MBA from the UVA Darden School of Business. He earned his Six Sigma Green Belt while working at Circuit City. His background includes Retail (Operations & Finance), Information Technology, Inventory Management and Financial Planning and Analysis.

Matthew Gessler is a User Experience leader with over twenty years of experience practicing executive-level UX strategy, design and management. He has spoken at multiple conferences and publishes UX articles to his company’s insight blogs.Matthew finished his studies at Binghamton University School of Management his first job out of school was working as a developer.They say timing is everything… Matthew’s entry into the development work was right at the beginning of the dot com bust and the company he worked for went out of business.Good news for Matt though, since he hated development and his director at the time knew it. She suggested he try becoming a producer and recommended him for a job at an urban box office and that was his first entry into wireframing and design as a producer for Kirshenbaum Bond Senecal where he led the development of user experience and presented it to clients through sitemaps, wireframes, flowcharts, and other schematics.His impressive performance opened up more promising opportunities for him. Shortly after, he became Vice President for Interaction Engineering Center of Excellence at Bank of America. He ran collaboration development services that involved providing customized development solutions for all lines of business within the bank and the Interaction Engineering Center of Excellence. His entire career focused mainly on User Experience consultancy until he became a Principal UX Architect for Gannett USA Today Network. Currently, Matthew is the Director of UX/UI of Radiant Digital. He oversees user research activities and works with Fortune 50 clients to define overarching project vision.He holds licenses for Certified SAFe 5 Product Owner/Manager and Practitioner, Managing Projects, and Six Sigma Green Belt.  These certifications allow Matt to present the model while emphasizing business agility, focusing on customer centricity and expanding the crucial aspect of portfolio management.His words of wisdom ring true when he says, "Always be learning because the second you think you know everything is the moment you become ineffective."Learn more and connect with Matthew here:https://www.linkedin.com/in/matthew-gessler https://radiant.digital/insights/ Get bonus content on Patreon See acast.com/privacy for privacy and opt-out information.

Dr. Kenneth Byrnes is the Assistant Dean for the College of Aviation at Embry-Riddle Aeronautical University’s Daytona Beach campus. In addition, Dr. Byrnes is an Associate Professor of Aeronautical Science and the Chairman of the Flight Training Department. As Chairman of the Flight Department, Dr. Byrnes is responsible for leading over 1300 flight students, over 200 Certified Flight Instructors, 30 A&P mechanics, and 35 additional support staff members. Dr. Byrnes is an expert in all aspects associated with flight training and his academic teaching responsibilities include Instructional Design in Aviation, Aviation Legislation, Private Pilot Knowledge, and Commercial Pilot Knowledge courses. He holds a Bachelor’s Degree in Aeronautical Science, a Master’s Degree in Business Administration in Aviation, and a PhD in Business with a dual specialization in Airline Management and Management of Engineering and Technology. His dissertation research investigated the relationship between organizational safety culture/climate and pilot decision making. Dr. Byrnes is also a Six Sigma Green Belt and has completed research on important aviation topics such as Flight Instructor training methods, organizational safety culture, aviation professionalism, ADS-B equipage motivation of the general aviation community, Flight Instructor Quality Assurance (FIQA), the pilot shortage, pilot motivations to join the airline industry, and Safety Management Systems (SMS). In addition, he has significant experience as a Certified Flight Instructor and holds a Multi-Engine Airline Transport Pilot Certificate, a Single-Engine Commercial Pilot Certificate, and Instrument Ratings. He has over 20 years of leadership experience within Part 141 and 142 flight training organizations and is well respected in the flight training industry. https://youtu.be/tV5wpXPS7wM

Christopher Mensah is an Improvement Specialist with the Wolff Center at UPMC in Pittsburgh, PA. He is passionate about using his expertise and experience to positively impact patient care. Chris holds a BS in Industrial Engineering and an MBA from the University of Pittsburgh. He also is certified as a Six Sigma Green Belt, Project Management Professional, and Certified Professional in Healthcare Quality. Away from work, Chris enjoys reading, baking, listening to podcasts, and playing the tuba, video games, and basketball. He lives with his fiancé Liana and their two cats Luna and John Lewis. Here in Episode #98 Chris starts our show with a classic quote from Dr. Deming. Chris is an industrial engineer that shares his career story, leading him into unique development roles, and how his father's story motivated his path. He highlights how his background in project management and Toastmasters have allowed him to fine-tune his quality improvement skills. He tells how he employed effective change management skills to power through what could have been one of his darkest career moments. Chris gives us great takeaways around on the spot negotiating while in the midst of a project; and how he strategically uses donuts for team building. Chris shares a great example highlighting the impact of spending time in the Gemba. He highlights telehealth and health equity as two focuses that he is excited about in today's healthcare setting. And gives us his best career advice encouraging us to “take our headphones off.” · Connect with Chris on LinkedIn: https://www.linkedin.com/in/christophermensah/ · Access The Healthcare QualityCast LinkedIn Group: https://www.linkedin.com/groups/12203005/ · Leaves Us a Rating: https://itunes.apple.com/us/podcast/the-healthcare-qualitycast/id1456206515?mt=2&uo=4 · Earn Your Lean Six Sigma for Healthcare Certification: https://theqiacademy.mykajabi.com/

Learn more: https://info.kainexus.com/improvement-disciplines/kaizen/primero-kaikaku-evento-kaizen-despues/webinar/signup Webinar Presented by Albanesa Ymaya, CLSSBB, Ymaya Lean Academy Moderated by JJ Puentes, KaiNexus "Kaikaku First... Kaizen Event Later" A few months back, a KaiNexus customer suggested that we host a webinar that is presented in Spanish. So we are trying that with this webinar — with an option for English speakers, as well. The webinar will be presented live, in Spanish, on December 8th. Q&A will be moderated in Spanish. But, if you register for the webinar, we will send you an English-language recording of the webinar and you will be able to submit questions via email. In this webinar, our presenter will share a deep understanding of two LEAN approaches to support business transformation — Kaikaku and Kaizen Events. We will review general definitions around these terms and will explain the goal of each approach, the commonalities, the differences, and the benefits. At the end of the webinar, you will understand why “Kaikaku First and Kaizen Event Later” is a useful approach. Finally Albanesa will share the formula she uses to achieve a real lean transformation in any business. Albanesa Ymaya, from the Dominican Republic, is Founder, President and CEO of Ymaya Lean Academy Inc. With more than 17 years as an Industrial Engineer working with Lean Transformations in the Manufacturing sector (Medical Devices and Electronic), she has a post-degree in Quality and Productivity Management and specializations in Project Management and Logistic Management. Certified as Lean Six Sigma Black Belt, Six Sigma Green Belt, Six Sigma Yellow Belt, ISO and TL 9000 Auditor, Kepner Tregoe Practical Problem Solving, Maynard Operation Sequence Technique (MOST), and is Shingo Model trained. Albanesa has more than 17 years as professor on Institutes and Universities. She has trained more than 6,000 people from different countries (Latin America, Caribbean, United States and Europe). She has been in Lean Manufacturing environments since she started her career as an industrial engineer where she occupied different roles, from Lean technician to Lean Six Sigma Regional Manager for Americas and Europe. She has led different Lean Transformations in different countries (Dominican Republic, Mexico, North Carolina, and Herlev). She has managed project portfolios of more than $10 million and has received different International Awards (“Lean Coach of the Year” - “Plant Lean of the Year” - “Operations Excellence Award”). Recently she started to support the Love and Kindness Project Foundation with the role of Caribbean Region Director. Her website: HTTP://ymayaleanacademy.org The Love and Kindness Project Foundation: https://loveandkindnessproject.org/

Dr. Amal Agarwal, D.O., MBA, is a board-certified emergency room physician with clinical, entrepreneurial, administrative and operational experience. Dr. Agarwal’s mission is to help with the necessary transition from a fee for-service model to a value-based care model through patient and physician engagement. By merging both patient and healthcare provider data, he hopes to improve patient outcomes. After completing his Six Sigma Green Belt training, he is a firm believer that poor results are primarily attributed to process rather than people.In this episode, Tyler and Amal's discussion focused on gamifying, health and recovery for high performers. They discussed reframing challenges by gamifying them, health practices for peak performance, the uncertainty of health, sleep, what Amal is looking to accomplish in health care, and big pharma.They also talked about how you can't reach peak performance without recovery, with Amal sharing how he stabilizes emotional highs and lows, the benefits of sleeping outside, recognizing you're doing too much of one thing, four weeks of vacation, avoiding decision fatigue and more!Connect with Amal:LinkedinThe following books were mentioned in the show:Extreme Ownership, by Jocko WillinkThe Art of Learning, by Josh WaitzkinThe Lean Startup, by Eric RiesSapiens, by Yuval Noah Harari Apply for coaching with Tyler! The world's top performers in any field have a coach to help them achieve drastically greater results and in less time. The most successful real estate investors are no different. To apply for a results coaching session with Tyler, visit coachwithtyler.com.This episode of Elevate is brought to you by CF Capital LLC, a national real estate investment firm that focuses on acquiring and operating multifamily assets that provide stable cash flow, capital appreciation, and a margin of safety. CF Capital leverages its expertise in acquisitions and management to provide investors with superior risk-adjusted returns while placing a premium on preserving capital. Learn more at cfcapllc.com.

508: Military Leadership for Your Organization Robert Pizzini, iFly Va Beach – The Sharkpreneur podcast with Seth Greene Episode 508 Robert Pizzini Robert Pizzini is the Managing Partner and Chief Executive Officer of iFLY Va Beach Indoor Skydiving. Development of iFLY Va Beach began in 2010, and which brought this multi-million dollar technologically advanced experience to Virginia Beach in 2015. In 2018 iFLY Va Beach was awarded the Chamber of Commerce Small Business of the Year. In 2019, Robert launched Elevate Your Leadership, an executive level leadership experience that refreshes and energizes leaders for the rest of their professional lives. Robert retired from the U.S. Navy in 2010 after 26 years of service in Navy Special Operations as a Master Explosive Ordnance Disposal (EOD) Technician, and EOD Officer. While on active duty Robert completed multiple deployments in support of various operations throughout the world. In January 2009, he completed a combat tour with the Combined Joint Special Operations Task Force, Arabian Peninsula, Balad, Iraq. His personal decorations include the Bronze Star. Upon retirement from active duty he was an Associate with R3 Strategic Support Group from 2010-2015 where he managed various client portfolios advancing the government’s ability to combat terrorism. Robert is a Master EOD Technician, Master Naval Parachutist, Master Training Specialist, Mixed Gas Deep Sea Diving Officer, United States Parachute Association Accelerated Free Fall Instructor (AFFI), and Six Sigma Green Belt. Professional affiliations include membership in the International Association of Bomb Technicians and Investigators, Chair, Va Beach Chamber of Commerce Executive Board of Directors, and the Virginia Beach Hotel Association Legislative Affairs Committee. Robert is a member of the Navy Special Operations Foundation Advisory Board, The Warrior For Life Fund board, and as a USA Hockey Level 4 coach he coaches youth and college hockey. Listen to this illuminating Sharkpreneur episode with Robert Pizzini about using military leadership for organization. Here are some of the beneficial topics covered on this week’s show: ●    Why it’s important to be enmeshed in and members of the community. ●    How individual, unit, and company level training all tie together. ●    Why weekly meetings with clear communication are critical for success. ●    How there needs to be leadership at all levels within a business. ●    Why people always learn more when they are in coaching roles. Connect with Robert: Guest Contact Info Instagram @bobpizzini Facebook facebook.com/elevateyourleadership LinkedIn linkedin.com/in/robert-pizzini-70a27715 Links Mentioned: robertpizzini.com Learn more about your ad choices. Visit megaphone.fm/adchoices

A southern California native, LaDawn is a Strategic Advisor and CEO of the VOS Group where together with her team they grow your bottom line. Her client base reaches across the US into the UK, India, Africa and is currently expanding into the Middle East and Asia. With over twenty years of hands on experience and a featured contributor on International Business news channels she has delivered results to Fortune 100 companies and the solutions have resulted in: -50% reduction in operating expenses -Save $1.1 million in annual payroll -47% improvement in logistics operations and shipping time frames Her Background: She is trained in Six Sigma Green Belt process improvement and Technology Project Management, delivering quantifiable results for her clients. Her career started when, growing up, she worked along side her family in their business. Her Why: After surviving a major corporate lay-off of not only herself, but her bosses and co-workers, she is passionate about working with business owners to increase the revenue in their business and streamline processes to create a stable foundation that deepens the customer base so the company can avoid 'lay-off' trap. Visit www.vosgroup.org to learn more

https://youtu.be/1kQoyy_OwxA THE PANEL: Dan Taylor, Senior Business Advisor at Transformers Institute, has nearly 35 years of executive management, consulting and coaching, business development and entrepreneurial experience. Mr. Taylor has spent the majority of the last 18 years as a Business Consultant and Coach – Helping business owners and managers evaluate their current situation and future plans. Implementing comprehensive business plans through business diagnostics, education, management review, and strategic analysis all focused on results and sustainability. Mr. Taylor has worked across a wide spectrum of industries from healthcare, manufacturing, retail services, data collection, sports equipment to educational conferences and recruiting services. One area of concentration has been in the automotive repair industry with hundreds of independent repair stores, specialty shops and automotive dealerships. Most notably he worked for a management company that served 13 states serving this group with shop equipment, management and administrative tools. Additionally, he spent time in fleet services and operations to municipalities, counties, utilities, school districts and larger independent industrial fleets. Mr. Taylor earned a Baccalaureate in Business Administration and Marketing with a minor in Economics from the University of Northern Colorado. He also holds certifications as a Business Coach, Business Analyst, Six Sigma Green Belt, Human Resources, Time Management and Life Coach. Dan serves on his neighborhood HOA board and has held multiple board positions with the Porsche Club of America. His passion is road course racing with his Big Mission Motorsports teammates raising funds for the Cancer Foundation, Semper Fi Fund and Salvation Army. He is married and has a son who is a civil engineer and a daughter-in-law who is a teacher. Look for Dan’s other episodes https://remarkableresults.biz/?s=Dan+Taylor (HERE). Murray Voth is one of Canada’s most knowledgeable experts on the automotive industry, especially as it relates to business development of the independent automotive service and repair sector. He focuses on improving profitability, best practices in management, financial management, systems implementation, human resources and leadership. He spends significant time researching the issues facing the industry from a macro and micro level and brings training and coaching solutions to his clients. He is the owner and principal trainer of RPM Training which provides services to clients such as Napa Auto Parts, Napa AutoPro, Napa AutoCare, Fountain Tire, Integra Tire, OK Tire, TireCraft Canada, Group Touchette, APD Auto Parts, and AutoServe1. Murray is also involved in the Automotive Retailers Association of BC, the Canadian Independent Automotive Association, and the Automotive Industries Association. From 2006 to 2018 Murray was on contract as the senior trainer and training material consultant for Total Automotive Consulting and Training. He has also done training and material development for RLO Training and Consulting in the United States. As an automotive management trainer and facilitator for the past 15 years traveling to every corner of Canada, his sole focus has been researching, developing and implementing strategies that improve business results for his clients. He is intimately familiar with the issues and challenges faced by the business owners on a day-to-day basis and exactly what it takes to help them to make the changes necessary to succeed as a business owner. As a trainer and consultant, he has worked all across North America and has firsthand knowledge what is and is not working in each jurisdiction. His thorough understanding of the automotive business started when he owned and operated automotive maintenance and repair facilities for 20 years. During the time he owned his shops he took all training that was available. He continuously strives...

Our GuestsMelissa Prince serves as Ballard Spahr’s Chief Client Value and Innovation Officer and sits on the firm's Management Committee and Expanded Board. Melissa focuses on listening to client needs and understanding how each client's business operates in order to make the connection between value and innovation. She oversees the firm's Client Value and Innovation program, which includes more than 20 business professionals focused on creating a customized experience for each client.Melissa is a frequent speaker, presenter, and author on legal operations topics. She recently launched the Ballard360 Insider blog, which is focused on delivering insights and best practices in legal operations. Under Melissa's leadership, the firm was named to the Financial Times' Most Innovative Law Firms Business of Law, an innovation "Mover and Shaker" by BTI Consulting, and a finalist for the American Lawyer Industry Awards in the best law firm/client team and best business team categories. Before coming to Ballard Spahr, Melissa held similar roles at two Am Law 25 firms. She is an attorney who, before leaving private practice, managed complex commercial litigation matters. She is a Six Sigma Green Belt, Certified Legal Project Manager, ALPP and ALPM.Dan Pope is the Director of Strategic Pricing & Profitability at Ballard Spahr and oversees a team of pricing professionals that focus on using state-of-the-art tools and technology to gather and analyze information and evaluate the variables that drive cost. The team partners with firm clients to develop accurate cost-projections, customize pricing and value-based fee arrangements, establish goals and expectations, and identify preferences for cost efficiency, predictability, transparency, and value. Dan also leads an ongoing initiative to review the firm’s top clients to ensure firm profitability benchmarks are met. The program focuses on current arrangements, staffing, KEY TAKEAWAYSInnovation Philosophy: There is no innovation without adoption! When a new approach isn’t working, you need to be able to fail fast and rethink what you are doing. Competitive Intelligence: It's about giving clients something that they cannot find elsewhere. Regulating the Legal Industry: Change is coming and Law firms need to think more quickly and innovatively about how they are operating.

Valerie Boelman is the Assistant Vice President of Process Improvement and Engineering at UnityPoint Health – Des Moines. Her responsibilities include managing a diverse team of clinicians, engineers, and business professionals to improve the effectiveness and efficiency of processes across a three-hospital system. She began as a Process Improvement Coordinator and transitioned to Process Improvement Engineer prior to leading the Process Improvement Department. Valerie is an active member of the Society for Health Systems, a professional organization within the Institute of Industrial and Systems Engineers to support the industrial engineering professionals involved in improving the quality and efficiency of healthcare. Prior to her experiences in healthcare, Valerie worked at Pella Corporation as a Continuous Improvement Engineer and Materials Scheduling Supervisor, and a Product and Process Engineer for Anderson Corporation. Valerie earned a bachelor's degree in Industrial Engineering from Iowa State in 2002. She also completed a graduate certificate in Health Systems Engineering from Texas Tech University in 2019. She is a certified Six Sigma Green Belt and holds a Lean Bronze Certification. Here in Episode #86 Val starts our show with a quote encouraging us to KISS; Val shares how she transitioned from manufacturing and into healthcare as in industrial engineer; She gives us a great deep dive into her AVP functions; We all have a favorite "Bob" story, and Val shares how her “Bob” impacted her healthcare career for the better; Val highlights curiosity and humility as her best tools for team success; She shares an AHA moment that connects process variation, patient care, ethics, and standardization of physician practices; She calls on quality improvement professionals to guide healthcare teams through the best use of data; Val calls for quality people to brag more about their skills, and shares her best advice to ask for what you want • Connect with Valerie Boelman on LinkedIn • Access The Healthcare QualityCast LinkedIn Group • Leaves Us a Rating • Earn Your Lean Six Sigma for Healthcare Certification

Andy is Manager, Business Process Analysis at the Cleveland Cavaliers. During his time with the Cavs, Andy has led the execution of software implementations, designed process improvements and rollouts. All while spreading awareness for the Cavaliers Mousetrap team, a part of the organization’s business intelligence group, which was recently awarded the Ideascale Innovation Management Award for “Best Innovation Engagement Strategy”. With the Cav's focus shifting towards analytics, Andy aims to streamline processes based on data utilization. Originally from Buffalo, New York, Andy joined the Cleveland Cavaliers as a Business Analyst during the 2016 NBA Finals, just in time to witness the greatest comeback in Finals history. Before relocating to Cleveland, he spent three years as Manager of Customer Experience with Yahoo Fantasy Sports. While there, his team deployed numerous enhancements to the Fantasy Sports platform to ensure users received an unrivalled experience. Andy received his Bachelor’s degree in Sport Management from SUNY Fredonia and is a Six Sigma Green Belt. Shownotes: https://sportstechfeed.com/andy-olsson

I've broken a lot over 15 years, but it's all relative. I have two mindsets to discuss before I share my cleaning misdeeds.Your auto insurance company keeps actuarial tables and knows exactly how much an accident costs on average. These numbers are taken into account when you get and pay your annual insurance premium. In fact, it is designed to be a win-win. If you get into an accident or not, the insurance company still makes money. They win. Plus, your accident or claim is covered so you don't have to pay out of pocket. If you cost the insurance company too much money, they will raise your premium to ensure they make a profit and you can still be covered. Insurance is a product. We insure many things. One of those things is our business against general liability and bodily harm. Your business insurance company has the same actuarial tables and business model. I personally pay $550 per year in general liability and yes, I've had to use it once. The first mindset to take is this. You need insurance because things WILL break or get damaged!I'm a former General Electric mechanical engineer and Six Sigma Green Belt. Six Sigma is a design system to minimize defects to 6 per million opportunities. It's an extremely difficult high bar in engineering design to achieve, that's why companies like GE and Motorola in the 90's and 2000's thrived. As a cleaner, I touch 500 things in each house or office. Over my 15 years, I've cleaned an average of 250 houses and 250 offices or 500 cleans per year. If you multiply the this out, I've created 3,750,000 opportunities to break or damage something. I call this a defect. Over this same 15 year mark, I have 75 defects. Continue the math and you'll conclude that my defect rate is 20 per million opportunities. 5 sigma is 233 defects per million opportunities. I've been cleaning for 15 years right on the cusp of 6 Sigma. In fact, I am literally a 6 Sigma Green Belt in my defect rate over the past 5 years as most of my 75 defects happened in the first 10 years. Therefore, my rate of damage or defect is as good as GE designs the airplane engines you fly with!Side note: If you're struggling with breaking or damaging things, first evaluate your defect rate. Feel free to assume 500 opportunities per house or office. Secondly, if your defect rate is over 50 per year, you need to make changes in how you clean. A few simple system changes and routine can fix it.Now that you have the proper perspective on my defect record, let's examine some of the 75 so you can see how I handled them.Knick-Knacks - In my first year, I had a client with a LOT of knick-knacks, especially in the kitchen. I decided early on to be a full surface cleaner, so I would move everything in order to clean under it. This house made me change my policy. I had to move close to 100 items to clean the kitchen every 2 weeks. It's no surprise that I broke 3 of them. I would slide them or bump them and it would crack or break. I told the owner each time. After my second break, she held back $20 from my cleaning check and fired me on the third.Coffee Pot - What happens when you attempt to clean a thin glass coffee pot in a slippery wet hand over a hard granite kitchen counter? The answer is a broken coffee pot. I told the homeowner. He ordered a new one and I asked him to dock the amount from my next cleaning. It cost $25.Read the rest of this article at the Solo Cleaning School website

Watch the video episode at https://usmsupplychain.com/podcast/ and SUBSCRIBE to our YouTube Channel at https://www.youtube.com/channel/UCjZbyZU8rtQ79Hi1WETPf3A/ THEME: HOW TO BUILD A PURCHASING DEPARTMENT FROM THE GROUND UP It’s our pleasure to introduce Vivek Sengupta – the head of procurement at ICANN (The Internet Corporation for Assigned Names and Numbers). ICANN is a key facilitator in the global discussions around evolving internet policy. Vivek is a dynamic and trusted procurement professional having over twenty years of experience across varied industries such as Internet, Technology, Insurance, Financial Services, Manufacturing and Entertainment. With his strong interpersonal skills, Vivek has great experience in leading diverse, cross-disciplinary teams in matrix organizations. He got his MBA from Indiana University - a top 20 US business school - with concentrations in Strategy and Supply Chain. Vivek is ISM Certified Purchasing Manager (C.P.M.) and certified Six Sigma Green Belt.

The Sharvette Mitchell Radio Show airs every Tuesday at 6:00 p.m. EST. Find out more about our host and guests at http://www.Sharvette.com. Ramona Ragland is a Richmond, VA native; an east coast girl. Family is a priority to her. She comes from a large family, who means the world to her.  She graduated from Virginia Commonwealth University (VCU) with a Bachelor's Degree in Business Management. She has been a professional in Corporate America for almost twenty years, serving as a trainer, content creator, mentor, auditor, among other things. Last year, she started her own business, as a writer for others. She is a certified Master Trainer, and is currently pursuing her Six Sigma Green Belt certification. Her passions include public speaking, associate development and engagement, and process improvement. (Learn more here: https://sharvette.com/on-air-with-ramona-ragland-master-trainer/)

Strategic big-picture thinker with three decades of experience bridging the gap between senior leaders and employees, and transforming workplace cultures. Jill has helped thousands of leaders improve business results by re-engaging employees. A natural risk-taker with a bold, self-confident leadership style and polished presence, Jill has executive-level Fortune 200 experience in multiple firms and has consulted in 20 industries. Jill is a best-selling author, international keynote speaker, holds a Six Sigma Green Belt, and was named a Top 101 Global Employee Engagement Influencer. Engage one of the world's most inspirational, in-demand, and top-rated speakers today. https://www.linkedin.com/in/jillchristensen/

Matt had a vision. Matt wanted to help others see the "Unintended Positives" of COVID. An award-winning advertising copywriter, scriptwriter, freelancer, artistic director, President & Chief Operating Officer, entrepreneur, and even a Six Sigma Green Belt in Process Management, Matt sees the world as a place of positive energy and with that, he felt that by creating a community on Facebook, he could pull all that energy together in a bold way-- and he did! Along the way, he's been the artistic director and playwright-in-residence for a theatre company where he wrote and directed his original works. He is a certified LifeCoach with a business he calls 2PointBe Personal Development Coaching. Listen to learn how Matt Potts has, and continues, to make a positive impact in the lives of others. Make sure to share this episode and others so that, together, we can help others live a joyful lifestyle. Thank you and much love, Kyra Check out: Unintended Positives from Shelter-in-Place 2020 Contact Matt directly by messaging him on this Unintended Positives Facebook page. Matt's just launched his new website: www.pointA2PointBe.com Want to find me? www.kyraoliver.com facebook.com/kyramoliver facebook.com/kyraoliver instagram.com/kyraoliver --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app

On this episode Leo interviews Robert Franklin. Aside from international marketing strategies, they'll be discussing about how business could be one of the antidotes to rising nationalism. Robert has more than 10 years of digital and international marketing experience based in the US, China, and Japan. Robert (Bobby) has an international MBA, Six-Sigma Green Belt certification, and Mandarin Chinese background. With a special focus on brand marketing and digitalization, he uses various platforms and tools to help align and improve organizations' online and offline marketing and communication efforts. Currently Bobby is International Marketing Manager at Giti Tire, and is also actively involved with the American Chamber of Commerce in Shanghai. He also has traveled to 38 countries for business and pleasure, and enjoys helping build beneficial connections and understanding across borders.Connect with Robert on LinkedIn: https://www.linkedin.com/in/robertfranklin1/ -LinkedIn company page: https://www.linkedin.com/company/giti-tire - Self-learning is of paramount importance in the business world, listen to your international peers and step up your game.Connect with Leonardo on LinkedIn: https://www.linkedin.com/in/leonardo-marra26/ -Follow the page on LinkedIn: https://www.linkedin.com/company/65338319/

One of the key elements on my American Lean Weekday podcast is the weekly interviews that I conduct with companies on their Lean Journey. These companies are from various industries and are all sizes. I have interviewed leaders from family-owned businesses to multi-national organizations. You can find the podcast here. It is episode one hundred and seven of the American Lean Weekday podcast. United Airlines has been on their Lean journey since at least 2004. This is an interview with a retired United mechanic who shares his experience with all of us.  Larry Reece was in the original wave of 3500 mechanics trained by United in Lean methodologies. The training occurred over 18 months. Since Lean made sense to him he volunteered to be on the Core team.  The core team branched out to other areas where the maintenance activities were occurring and provided training and coaching for other mechanics. Larry was fortunate he was able to train hundreds of employees in Lean and later Six Sigma Green Belt training. These are some key points taken from my interview with Larry Reece. 1.  “People were reluctant at first to embrace Lean since we weren't manufacturing anything. It's maintenance, it won't apply here. We had to work hard to overcome that mind-set.” 2. “We moved to a model where the mechanic was treated more like a surgeon. It gave them everything they needed to do the job. Their frustration went down. Airplanes are big. If mechanics don't have to wait or get their tools, they can be more productive.” 3.  “Some of the biggest struggles were within the middle management ranks. We were a ground-up organization. We had Director support, and he clarified that this is the way we would do business” 4. “Originally the lead time to get a plane back into service was four days. Because of the changes we made, we reduced that to three days. There had to be a learning curve on both sides. We would have the plane ready to go into service and the mechanics would see it still on the tarmac. Originally the airline didn't believe us when we said it would be ready in three days and they could take it back. After a while, they believed us.” 5. “Teams always have the best ideas. I've never come up with ideas that are better than what the team came up with. Listen to the people on the floor and doing the work every day. They have the best ideas.” 6. “Train everyone in the company on Lean topics so they can speak the same language.” As always, it is an honor to serve you and I hope that you and your company are getting better every day!http://getpodcast.reviews/id/1499224100 (Rate and Review Here) More show notes are https://americanlean.com/uncategorized/united-airlines-mechanics-embrace-lean/ (here) https://americanlean.com/contact/ (Schedule a free 1/2 call) with Tom Reed.https://www.amazon.com/dp/1645162818 (Buy) the Lean Game Plan Follow me on https://twitter.com/dailyleancoach (Twitter@dailyleancoach)Join me on https://my.captivate.fm/www.linkedin.com/in/tomreedamericanlean (Linked In)

In this very special episode of The Comms Shift, we’re introducing not just one, but two new voices to the podcast! Firstly, this marks the first episode hosted by me, Aleks, Product Marketing Manager at Smarp. For a long time now, our CMO Bruno has been hosting The Comms Shift. The two of us have so many conversations around Employee Communications (with each other as well as the amazing comms professionals we work with), that a transition to co-hosting the show just made sense. Secondly, and more importantly, I’m more than excited to introduce Jill Christensen to our Comms Shift listeners! A former Fortune 500 business executive with a Six Sigma Green Belt, Jill Christensen understands how organizations operate, and what they need to do differently to attract, retain, and engage employees. Her best-selling book, If Not You, Who?, outlines, among other things, the clear benefits linked to an open, honest and authentic communications culture. Thanks to her status as a Top 101 Employee Engagement Influencer, Jill has worked in 20 industries, partnering with the best and brightest leaders around the world to improve productivity, retention, and revenue growth through re-engaging employees with effective, authentic communications. In this episode, me and Jill chat about: - Her decision to move from corporate executive to consultant and speaker. - The benefits of communicating authentically… and the cost of not doing so. - Examples of organizations and executives doing comms the right way. - What to do to fix comms in an organization struggling with transparency in their comms. - How comms pros can directly show their impact on bottom-line results. - What we can ALL do to become a bit more authentic when communicating. I know I had a lot of fun chatting with her, and I hope you’ll have just as much fun listening. There is a little something for everyone in this episode, so settle into your commute and have a listen!

Our guest on Morning T™ with Tracy V. Allen is Samantha “Sammi” Williams. Sammi will talk to us about her journey to and through entrepreneurship, as well as how she has been able to grow and pivot her business through the pandemic by adding services that more and more entrepreneurs need to thrive during this season. ___________ GUEST BIO: Samantha (Sammi) Williams, M.S., is a content strategist with over twenty years of writing experience. She founded the content development firm, Sam's Word, LLC in 2015, with the goal of alleviating the writing burden of others. Writing has been a natural passion for Sammi, and she leverages those skills through the facilitation of business development, social media, marketing, and communication workshops. When Sammi is not providing training to other businesses, she assists businesses with content development, editing, proofreading, copywriting, and more. She is also the current Entrepreneur-In-Residence (EIR) at the New Haven Free Public Library. Sammi earned a Master's in Health Care Administration from the University of New Haven and a Bachelor's in Business Administration / Human Resource Management from York College – CUNY. Sammi is also a certified Six Sigma Green Belt and Notary Public. Contact Sammi at: Email: writers@samsword.com Website: www.samsword.com ____________ CONTACT US: Want to be a guest on the show? Go here: www.tvacon.com/morning-t-show-guest Watch the interview here: (YouTube) www.youtube.com/c/TracyAllen1 (Facebook) Tracy V. Allen Listen to the Podcast here: anchor.fm/morning-t (Morning T on most platforms) _______________ #SamanthaWilliams #SocialContent #ContentStrategist #ContentQueen #socialmediastrategies #linkedinstrategies #Contentstrategies #ContentisKing #entrepreneur #socialmedia #tracyvallen #morningt #facebooklive #youtubelive #podcast #morningtpodcast --- Send in a voice message: https://podcasters.spotify.com/pod/show/the-tracy-v-allen-show/message Support this podcast: https://podcasters.spotify.com/pod/show/the-tracy-v-allen-show/support

Association Rockstars interviews Amanda Bowen, CAE, President, Stephens & Associates, LLC. Amanda is the president and owner of Stephens & Associates, and association management company in Tallahassee, Florida. She leads professional and trade associations in various roles and is active in many industry organizations such as ASAE, FSAE, and AMCI. Amanda has earned the CAE designation as well as the Six Sigma Green Belt. Listen in to hear her insight!Host and Founder: Lowell Aplebaum - CEO & Strategy Catalyst at Vista Cova Producer and Operations: Amy Hager - Strategy Advisor at Vista CovaProduction Assistant: Ashlynn Brooks - Virginia Tech B.A. Theatre Performance Student (Expected Graduation: May 2022)Music: Slow Burn by Kevin MacLeodLink: https://incompetech.filmmusic.io/song/4372-slow-burnLicense: http://creativecommons.org/licenses/by/4.0/

Chris Nash is product manager for Indium’s PCB assembly solder paste, where works with the R&D team and provides technical advice in the selection, use, and application of solder paste and flux to electronics assembly customers throughout the world. He is also a certified Six Sigma Green Belt from Dartmouth College’s Thayer School of Engineering and a Certified SMT Process Engineer. He talks about solder paste insufficients caused by printing with PCB Chat host Mike Buetow.

Desi Maes As an Army Special Forces Green Beret, Army Ranger, Expert Infantryman and Demolitions Expert, Desi Maes served his country with distinction for over 20 years. As an entrepreneur, he has helped build two successful businesses following his tenure with two Fortune 500 companies.  Born in Ely, Nevada, Desi moved with his family to Colorado and was raised in Grants, New Mexico before settling in Midland, Texas, at the age of 13. His life was profoundly impacted by his experiences in the construction business during the oil field boom, where he worked for his father and lived in an RV on the job site, walking to school each day.  At 16, Desi helped his mom, Elizabeth, run the household and care for his 3 younger siblings after his parents split up. He worked many jobs, to include a cooking at numerous restaurants, doing dry wall work at apartment complexes, and also working for a local mortuary.  At the age of 19, Desi enlisted in the U.S. Army. He applied for the U.S. Army Special Forces and was one of a few dozen soldiers out of nearly 1,000 to successfully be selected to attend the Green Beret School. As a member of the 10th Special Forces Group, Desi trained police SWAT teams in numerous tactics. His unit was deployed to the Middle East during the first Gulf War and Provide Comfort. While in the Special Forces, Desi earned an associate degree and successfully completed Officer Candidate School, earning a commission as a Second Lieutenant. He would subsequently earn a bachelor’s degree and then a Masters of Business (MBA).  During his 201⁄2 years in the military, Desi served in numerous military units and functions to include but not limited to Special Forces, Infantry Platoon Leader, Light Infantry Commander, Assistant Professor of Military Science, and numerous other Operational functions. He rose to the rank of Major, and received several commendations, including two Meritorious Service Awards, five Army Accommodation Awards, three Army Achievement Medals, two National Defense Service Medal, the Humanitarian Service Medal, the Kuwait Liberation Medal and the Global War on Terrorism Medal. He also earned a Ranger Tab, Special Forces Tab, Expert Infantry Badge, Airborne Badge, Pathfinder Badge, and the Overseas Ribbon.  Desi traveled extensively both domestically and abroad, moving 16 times in his military career. Desi is trained in three foreign languages, including Polish, German and Spanish.  Committed to giving back to others and sharing his experiences, Desi would go on to teach business, marketing and human resources management courses as an adjunct professor at Park University, Embry-Riddle Aeronautical University and Southwest Texas State University (now Texas State University freshman courses).  Following his retirement from the United States Military in 2005, Desi settled in Texas and served as Director of Business Operations for Austin-based Dell, Inc., responsible for numerous cross-functional business operations across North America, Asia, Canada, and Latin America. He later served as Senior Vice President for Brinks, responsible for North American customer operations.  In 2013, Desi became part owner of the Harmony Products Group, while also starting PJEN LLC and (DBA Irving Renovation and Construction). As owner of PJEN, he does high-end home renovations and construction, including rebuilding devastated homes due to fires, custom pools, fireplaces and outdoor living structures. A Six Sigma Green Belt and PMP (Project Management Professional), Desi also consults for numerous companies in the areas of change management, process optimization and call center improvement.  A disabled veteran, Desi also volunteers his time and his company’s services to remodel homes for other disabled veterans and donate dozens of turkeys and gift cards over the holidays for veterans and local store employees. He is the proud father of four children and has been with his wife, Paula Anderson, since 2004. The couple lives in the heart of North Texas in Irving, where Desi serves on the neighborhood homeowner’s association board. Website: http://www.desiforcongress.com/ Facebook: https://www.facebook.com/desiforcongress Twitter: @desiforcongress Instagram: @desiforcongress

Quinc'ze Brim is a Southern California native who moved to Charlotte, NC 21 years ago.  She is a wife of one (married 23 years), mother of three, GiGi of two, an experienced strategic Human Resources professional, a basketball coach, mentor, and friend.  A  graduate of Loyola Marymount University with a B.B.A in Management/Human Resources, Quinc'ze also obtained a Master's Degree in Organizational Change/Leadership from Pfeiffer University, carries multiple certifications in Human Resources, a Six Sigma Green Belt, and serves as a Certified Mediator, change agent, trusted advisor, and business partner.   "My passion is helping others live their best life; that includes helping others to seek their passion, identify tools and resources necessary to obtain success; identify challenges and barriers and develop plans and strategies to execute to remove anyone roadblocks. I'm the one that holds the ladder, the box, the diving board for individuals to be successful and be their very best - at whatever it is they want to achieve."  Increase and unleash potential is what I help others to accomplish."My personal philosophy is to do everything with intent and purpose. I firmly believe it is a waste of your time engaging in activities that won't get you where you want to be or make you happy.  Have goals, have a focus, have a grind!   How clear are your "purpose-filled" glasses?"Podcast Music by Dj QuadsSupport the show (https://www.buymeacoffee.com/BlkWomenRising)

While every industry has its own unique characteristics, not every industry has enough of them related to retirement plans to deserve a special report or podcast episode to discuss them.  Healthcare though, is one of those industries which does. To dive into the topic I was excited to welcome back to the podcast Brodie Wood, National Practice leader for Healthcare, Education and Not-for-Profit markets at Voya Financial.  We quickly jump into multiple hot topics such as outcomes based approaches, financial wellness, employer contribution strategies, recruiting, student loan debt and much more. If you like what you hear today, be sure to check out Voya’s Healthcare Survey that was just released this week. You can find that, a bonus question from Brodie and the episode transcript all at 401kfridays.com/healthcare2019.   Tis the season for sharing, whether you are a new or long time listener please take a moment and share the podcast with a friend, colleague or someone you think could benefit.  You can do that by liking or sharing a post on social media, showing them how to subscribe to a podcast on their mobile device, or send them to 401kfridays.com/subscribe.   Guest Bio Brodie Wood is Senior Vice President, Healthcare and Education for Voya’s Tax-Exempt Markets business. He is responsible for developing and maintaining new and existing relationships with plan sponsors, intermediaries and consultants to support the broader strategic growth of the firm’s Tax-Exempt Markets business. He has more than 20 years of industry sales experience, with a broad knowledge of products, services, distribution channels and the competitive landscape – specifically within the 403(b) and 457 plan markets. Most recently, Wood served as senior vice president of Healthcare, Education and Not-for-Profit Markets at Transamerica. He has also served on the board of the American Hospital Association’s Institute for Diversity in Health Management since 2010. He has been involved in the retirement plan field for the past fifteen years helping participants become retirement ready. He earned his B.A. with a dual major in Spanish and Business from Utah State University. He has also completed his M.B.A. from Brigham Young University in 2002. He is a Six Sigma Green Belt and holds FINRA Series 26, 7, 63, and CRPC designations. Registered representative of Voya Financial Advisors, Inc. (member SIPC). 401(k) Fridays Podcast Overview Struggling with a fiduciary issue, looking for strategies to improve employee retirement outcomes or curious about the impact of current events on your retirement plan? We've had conversations with retirement industry leaders to address these and other relevant topics! You can easily explore over 175 prior on-demand audio interviews here. Don't forget to subscribe as we release a new episode each Friday!

Dan Taylor has nearly 35 years of executive management, consulting and coaching, business development and entrepreneurial experience. Mr. Taylor has spent the majority of the last 18 years as a Business Consultant and Coach – Helping business owners and managers evaluate their current situation and future plans. Implementing comprehensive business plans through business diagnostics, education, management review, and strategic analysis all focused on results and sustainability. Mr. Taylor has worked across a wide spectrum of industries from healthcare, manufacturing, retail services, data collection, sports equipment to educational conferences and recruiting services. One area of concentration has been in the automotive repair industry with hundreds of independent repair stores, specialty shops and automotive dealerships. Most notably he worked for a management company that served 13 states serving this group with shop equipment, management and administrative tools. Additionally, he spent time in fleet services and operations to municipalities, counties, utilities, school districts and larger independent industrial fleets. Mr. Taylor earned a Baccalaureate in Business Administration and Marketing with a minor in Economics from the University of Northern Colorado. He also holds certifications as a Business Coach, Business Analyst, Six Sigma Green Belt, Human Resources, Time Management and Life Coach. Dan serves on his neighborhood HOA board and has held multiple board positions with the Porsche Club of America. His passion is road course racing with his Big Mission Motorsports teammates raising funds for the Cancer Foundation, Semper Fi Fund and Salvation Army. He is married and has a son who is a civil engineer and a daughter-in-law who is a teacher. Look for Dan’s other episodes (https://remarkableresults.biz/?s=Dan+Taylor) . Key Talking Points:  Emotional intelligence- conduct yourself in a professional way Be aware of those around us- address it and empathize   Empathy- culture in the company because your employees are your internal customers, working with different communication styles and personality types. Allows front and back of the shop to work together. Having a bad day- happens to all of us, address it and be in control of it  Accountability- made mistake and own it instead of blaming others “Employee Engagement for Millennials, Boomers and Everyone Else” Maddie Grant and Jamie Notter Training- willingness to continue learning, accept constructive feedback, learn from your mistakes, change is going to happen it is ok to change, how can you move into the future? Resources: Thanks to Dan taylor for his contribution to the aftermarket’s premier podcast. Part 1: Emotional Intelligence Leads to High Performance Shops (https://remarkableresults.biz/e461/) Part 2: (https://remarkableresults.biz/e474/) Link to the ‘BOOKS‘ page highlighting all books discussed in the podcast library  (https://remarkableresults.biz/books/) . Leaders are readers. Leave me an honest review on iTunes (https://airtable.com/tblOgQmbnkHekpl0L/viwSbPkieMNhLOmtK/recQNomCKr1D5I9x4) . Your ratings and reviews really help and I read each one of them. (http://remarkableresults.biz/insider/) (https://www.buymeacoffee.com/carm) Be socially involved and in touch with the show: Speaking (https://remarkableresults.biz/speaking) Subscribe to a mobile listening app (https://remarkableresults.biz/app/) . (https://www.spotify.com/us/) This episode is brought to you by AAPEX, the Automotive Aftermarket Products Expo. AAPEX represents the $740 billion global automotive aftermarket industry and has everything you need to stay ahead of the curve. With 2,500 exhibiting companies, you’ll see the latest products, parts, and technologies for your business. As a result, the event also offers advanced training for shop owners,...

A strategic leader for programs in talent acquisition marketing, and brand management. Seeking a new opportunity to build a brand. I am interested in opportunities that allow me to build upon my leadership skills, grow the value in a business and cultivate community. The experiences I have had in my career have been focused on developing strategic programs for sales volume growth, revenue per invoice, and client acquisition. These skills have been stretched across retail, wholesale, and non-profit businesses but have a focus on actionable results. Currently, via LinkedIn learning working to complete the Six Sigma Green Belt, and Project Management course. I have experience using Six Sigma fundamentals in mapping, process improvement, workflow development. I also have 3 years of project management experience managing projects of all sizes, with multiple contributors and team members. I was also on the board of the Nashville Junior Chamber of Commence as the Alumni Engagement Chair. The engagement of young professionals into leadership roles is very important to me, and believe in the vitality of corporations across the world. I love to talk to non-profit leaders about their junior boards and the engagement of their target audience. https://www.linkedin.com/in/michaelsmccoy/ Visit our sponsors Insight Insurance Services and The Lonely Entrepreneur. Please subscribe to our podcast and share it with others. Thank you to our producer is i65music. By the way, we have a YouTube channel C|SUITE and a website where we bring knowledge each week.

Khaled Chowdhury, CMA, Certified Corporate FP&A Professional, and Six Sigma Green Belt, is the Finance Director for Analytics and Business Intelligence at Cabot Microelectronics. He joins Count Me In to talk about transforming the culture of the finance function. Data is of the utmost importance in today's accounting and finance industry, but to start a culture transformation, it starts with the people. Management and leadership is responsibility for getting the people on the team properly trained and prepared to use the emerging technologies present in the profession. Investing in people will lead to the highest returns. Khaled shares his experience and perspective on allowing employees to be curious so they can be pioneers for the organization by making mistakes and identifying new opportunities or solutions. This episode is a unique blend of culture, technology, and leadership, and a valuable listen for accounting and finance professionals of all levels!

Navy Special Operations veteran, entrepreneur, Bob Pizzini joins us today....He is a Master EOD Technician, Master Naval Parachutist, Master Training Specialist, Mixed Gas Deep Sea Diving Officer, United States Parachute Association Accelerated Free Fall Instructor (AFFI), and Six Sigma Green Belt. Now an entrepreneur, he is the CEO of Elevate Your Leadership, as well as his core business iFLY Virginia Beach Indoor Skydiving. In this episode, Audrey, Lee and Bob discuss:  ·          Six Critical Traits about Fitness of the Leader ·          Breathing Exercises to improve productivity ·          How to recognize when you're in the best condition to make important decisions   "The number one problem managers and leaders make is not understanding the difference between leadership and management which results in people in leadership positions without any leadership training.” – Bob Pizzini  Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales.   Connect with Bob Pizzini RobertPizzini.com https://www.linkedin.com/in/robert-pizzini-70a27715/ https://www.facebook.com/elevateyourleadership Connect with the hosts of Manage Smarter:  ·         Website: ManageSmarter.com  ·         Twitter: @ManageSmartPod  ·         LinkedIn: Audrey Strong  ·         LinkedIn: C. Lee Smith    Connect with SalesFuel:  ·         Website: http://salesfuel.com/  ·         Twitter: @SalesFuel  ·         Facebook: https://www.facebook.com/salesfuel/  Learn more about your ad choices. Visit megaphone.fm/adchoices

Dan Taylor is a Senior Business Advisor with Transformers Institute and has nearly 35 years of executive management, consulting and coaching, business development and entrepreneurial experience. Mr. Taylor has spent the majority of the last 18 years as a Business Consultant and Coach – Helping business owners and managers evaluate their current situation and future plans. Implementing comprehensive business plans through business diagnostics, education, management review, and strategic analysis all focused on results and sustainability. Mr. Taylor has worked across a wide spectrum of industries from healthcare, manufacturing, retail services, data collection, sports equipment to educational conferences and recruiting services. One area of concentration has been in the automotive repair industry with hundreds of independent repair stores, specialty shops and automotive dealerships. Most notably he worked for a management company that served 13 states serving this group with shop equipment, management and administrative tools. Additionally, he spent time in fleet services and operations to municipalities, counties, utilities, school districts and larger independent industrial fleets. Mr. Taylor earned a Baccalaureate in Business Administration and Marketing with a minor in Economics from the University of Northern Colorado. He also holds certifications as a Business Coach, Business Analyst, Six Sigma Green Belt, Human Resources, Time Management and Life Coach. Dan serves on his neighborhood HOA board and has held multiple board positions with the Porsche Club of America. His passion is road course racing with his Big Mission Motorsports teammates raising funds for the Cancer Foundation, Semper Fi Fund and Salvation Army. He is married and has a son who is a civil engineer and a daughter-in-law who is a teacher. Look for Dan’s other episodes (https://remarkableresults.biz/?s=Dan+Taylor) .   Key Talking Points: EQ- Emotional intelligence Self-awareness- feelings, how you view life, self-development, holding yourself accountable, relationship with yourself and others Self-responsibility- owning your actions, willing to apologize Reflection on feelings- what did you learn  Effective leadership- must have solid understandings of your own emotions and the actions that they affect those around you Ability to control unexpected emotions Knowing your own motives Taking initiative  Taking measured risks Taking responsibility Being calm and balanced  Self-confidence   Master communicator- body language 65% of communicating, be a good listener Team player Critical thinker Time management- setting priorities Flexibility Empathy- put yourself in someone else’s shoes Positive attitude- surround yourself with positive people “What I am unaware of controls me, what I am aware of empowers me.” Leadership has its different styles and strategies. How well you lead depends on how you treat followers and how you treat yourself as a shepherd towards its own flock.  Throughout time, we learned that there are different types of leaders, leaders who have different mindsets, discipline, strategies and even outlook. As you have studied lessons of leadership you may have discovered a formula that works, grows your influence and builds a team. So much of your leadership skills are about your Emotional Intelligence or EQ Resources: Thanks to Dan Taylor for his contribution to the aftermarket’s premier podcast. Link to the ‘BOOKS‘ page highlighting all books discussed in the podcast library  (https://remarkableresults.biz/books/) . Leaders are readers. Leave me an honest review on iTunes (https://airtable.com/tblOgQmbnkHekpl0L/viwSbPkieMNhLOmtK/recQNomCKr1D5I9x4) . Your ratings and reviews really help and I read each one of them. (http://remarkableresults.biz/insider/)...

Kirk Richardson is a young and successful entrepreneur. Born into a blue-collar, hard-working family, he was a below-average student in high school and college. At the age of 22, he left school and started his first business. He bought his first three-bay shop at the age of 24. Seven years later he bought his second shop, South Street Auto Care in Rochester, MI. Richardson really prides himself on his ability to create a family culture within his businesses. The culture is a blend of hard work, accountability, fun, and hi-jinx, which combine to make loyal and dedicated coworkers. Kirk loves business and people in general and will talk for hours about business! Listen to Kirk’s previous episodes  (https://remarkableresults.biz/?s=%22kirk+richardson%22) . Jim Hayes is originally from North Carolina, but spent time in various places growing up and has lived in the Monterey Bay area for the past 23 years. He grew up playing sports and spending as much time as possible in the outdoors; hunting and camping are among his favorite pastimes. After high school, Jim joined the United States Army where he served with elements of the Intelligence and Special Forces communities. After completing his goals in the Army, he moved to the Monterey Peninsula where he turned his focus toward becoming a golf professional. As a member of the PGA, Jim held the title of Manager of Instruction for the Pebble Beach Golf Academy, where he taught golf to individuals from around the world. True to form, after achieving what he set out to accomplish in the world of golf, Jim made a transition to the automotive industry where he currently serves as General Manager of Pacific Motor Service. His background keeps him dedicated to the building and development of the most important asset any company has: its team. With a strong desire to maximize the potential of those around him, Jim has created a leadership and personal development course that is attended on a volunteer basis by 90% of the company’s staff. Jim’s goal for the business is to optimize performance and maximize efficient profitability by using the fundamentals of business finance, strategic planning and by creating a culture built on a foundation of principle-centered leadership. Check out Jim’s other episode  (https://remarkableresults.biz/?s=Jim+Hayes) ! Dan Taylor has nearly 35 years of executive management, consulting and coaching, business development and entrepreneurial experience. Mr. Taylor has spent the majority of the last 18 years as a Business Consultant and Coach – Helping business owners and managers evaluate their current situation and future plans. Implementing comprehensive business plans through business diagnostics, education, management review, and strategic analysis all focused on results and sustainability. Mr. Taylor has worked across a wide spectrum of industries from healthcare, manufacturing, retail services, data collection, sports equipment to educational conferences and recruiting services. One area of concentration has been in the automotive repair industry with hundreds of independent repair stores, specialty shops and automotive dealerships. Most notably he worked for a management company that served 13 states serving this group with shop equipment, management and administrative tools. Additionally, he spent time in fleet services and operations to municipalities, counties, utilities, school districts and larger independent industrial fleets. Mr. Taylor earned a Baccalaureate in Business Administration and Marketing with a minor in Economics from the University of Northern Colorado. He also holds certifications as a Business Coach, Business Analyst, Six Sigma Green Belt, Human Resources, Time Management and Life Coach. Dan serves on his neighborhood HOA board and has held multiple board positions with the Porsche Club of America. His passion is road course racing with his Big Mission Motorsports teammates raising funds for

In this week’s episode of the Treasury Career Corner podcast I’m joined by Séverine Le Blévennec, the Senior Director of the Honeywell Europe, Middle East and Africa Treasury team and global lead for Treasury Technology. We draw from her vast experience in the treasury world to uncover the secrets to her success and how treasury has changed over her career. Honeywell International Inc. is an American multinational conglomerate company that produces commercial and consumer products, engineering services and aerospace systems. Along with her team, Séverine supports over 460 affiliates in 55 countries and runs the in-house bank of the group. Since she joined Honeywell in ‘06 Séverine has been running its in-house bank and managing many treasury projects in the fields of cash management, cash investments, EU regulations compliance and lobbying, tax planning and M&A. Her kaizen spirit and strong appetite for technology has led her to steer Honeywell treasury’s transformation and digitalisation. In fact, in June '18 Séverine obtained her RPA Developer certificate and launched Honeywell Treasury Robotics initiative. Before she joined Honeywell, Séverine spent 7 years at GMAC European Treasury Centre where she was involved in all aspects of liability management: capital market programs, credit lines negotiation and documentation, securitisation transactions and innovative secured credit lines set up. The stellar work she’s done hasn’t gone unrecognised as Séverine’s been honoured by numerous international awards in the fields of cash and liquidity management, innovation and technology or treasury strategy. She's also a recognised voice of the industry and an acknowledged speaker in the fields of treasury regulations and innovation. Séverine holds a bachelor’s degree in Business and Finance (ICHEC), an EFFAS certification (European Federation of Financial Analysts) and is Six Sigma Green Belt. On the podcast we discussed… How Séverine first discovered treasury How the European market differs to the US market What advice Séverine would give other Treasury Analysists looking to move up within a Treasury function or company How Séverine has embraced technology Where Séverine sees treasury developing in the future What advice Séverine would give to others looking to follow a similar career path as her If you would like to get in touch with Séverine, you can connect with her via her LinkedIn profile (https://www.linkedin.com/in/severine71) . Are you interested in pursuing a career within Treasury? Whether you’ve recently graduated, or you want to search for new job opportunities to help develop your treasury career, The Treasury Recruitment Company can help you in your search for the perfect job. send us your CV (https://treasuryrecruitment.com/jobs) and let us help you in your next career move! If you’re enjoying the show please rate and review us on whatever podcast app you listen to us on, for Apple Podcasts click here (http://www.treasurycareercorner.com/itunes/) ! 

In this episode, we talk about change management while implementing a new RPO program. Emily Gordon, a client delivery leader at PeopleScout joins us to talk about this change management process. Emily has more than 21 years’ experience in talent acquisition and has overseen sourcing, continual process improvement, and client implementations. Her expertise is in transitions, process improvement, team building, client relationship development, and operational delivery. She holds a Six Sigma Green Belt certification. Emily is a graduate of the University of Michigan.

Dan Taylor has nearly 35 years of executive management, consulting and coaching, business development and entrepreneurial experience. Mr. Taylor has spent the majority of the last 18 years as a Business Consultant and Coach – Helping business owners and managers evaluate their current situation and future plans. Implementing comprehensive business plans through business diagnostics, education, management review, and strategic analysis all focused on results and sustainability. Mr. Taylor has worked across a wide spectrum of industries from healthcare, manufacturing, retail services, data collection, sports equipment to educational conferences and recruiting services. One area of concentration has been in the automotive repair industry with hundreds of independent repair stores, specialty shops and automotive dealerships. Most notably he worked for a management company that served 13 states serving this group with shop equipment, management and administrative tools. Additionally, he spent time in fleet services and operations to municipalities, counties, utilities, school districts and larger independent industrial fleets. Mr. Taylor earned a Baccalaureate in Business Administration and Marketing with a minor in Economics from the University of Northern Colorado. He also holds certifications as a Business Coach, Business Analyst, Six Sigma Green Belt, Human Resources, Time Management and Life Coach. Dan serves on his neighborhood HOA board and has held multiple board positions with the Porsche Club of America. His passion is road course racing with his Big Mission Motorsports teammates raising funds for the Cancer Foundation, Semper Fi Fund and Salvation Army. He is married and has a son who is a civil engineer and a daughter-in-law who is a teacher.   Key Talking Points: Emotional Intelligence: high level = high-performance shops Process everything emotionally first then logically   Emotional awareness, harness emotions and apply them and problem-solving, and ability to manage emotions  Regulating your own emotions and others 66% of great leadership skills are directly tied to emotional intelligence  Empathy for others- always be honest  Showing emotional vulnerability actually bonds you with others and is not a weakness 4 main emotions: mad, sad, glad and guilt As owner, you need to be in tune with customers and employees  All relationships have caring and accountability  Learn about yourself and what makes you tick Talk soon,       Resources: Thanks to Dan Taylor for his contribution to the aftermarket’s premier podcast. Link to the ‘BOOKS‘ page highlighting all books discussed in the podcast library  (https://remarkableresults.biz/books/) . Leaders are readers. Leave me an honest review on iTunes (https://airtable.com/tblOgQmbnkHekpl0L/viwSbPkieMNhLOmtK/recQNomCKr1D5I9x4) . Your ratings and reviews really help and I read each one of them. (http://eepurl.com/bhqME9) Be socially involved and in touch with the show: Speaking (https://remarkableresults.biz/speaking) Subscribe to a mobile listening app (https://remarkableresults.biz/app/) . (https://remarkableresults.biz/app/)   NAPA AutoCare’s recent partnership with CarVantage gives your AutoCare Center an easy way to take advantage of telematics, increasing customer retention and boosting customer spend. You provide customers with a CarVantage sensor that plugs into their vehicle and connects via Bluetooth to their smartphone. Then you set up automated marketing campaigns that target customers based on their vehicle’s next maintenance interval, for example, or whenever a check engine light is detected. That gives customers peace of mind and the best experience in the market. They also love CarVantage because it’s free to them. A special offer only for NAPA AutoCare Centers lets you give...

Spend 5 minutes with LaDawn Townsend and you can't help feel your inner badass rise up and say "YES!"  She's bad to da bone: every bit the Boss and every bit the Lady!  And she's unapologetic about it!  That struck me!  For you see, LaDawn and I share the belief that you don't have to give up one for the other.  She can give straight no chaser advice to a Fortune 100 CEO yet appreciate it when a gentleman opens the car door for her. In our episode, she speaks candidly about that and:   the realization that what was defining her wasn't who she wanted to be finding balance between being the boss and being the lady asking the question, "Do we really want it all or do we want what is intended for us?" why running things comes naturally for women and isn't a "masculine" quality standing in your own power doesn't mean you deny someone else their's ...and much more For the woman who wants to be respected in the boardroom without betraying herself, this episode is a must listen! More About LaDawn A Southern California native, LaDawn is a Revenue Growth Strategist and Professional Speaker with over 20 years of hands-on experience delivering results to Fortune 100 companies along with both small and medium businesses. Her work has resulted in: 50% reduction in operating expenses Save $1.1 million in annual payroll 47% improvement in logistics operations and shipping time frames LaDawn is trained in Six Sigma Green Belt process improvement and Technology Project Management, delivering quantifiable results for her clients.  After surviving a major corporate layoff, she pulled herself back up and now offers her insights to business owners seeking to increase revenues and streamline processes thereby helping them avoid the layoff trap. Things that made me go hmmm From LaDawn: "But the biggest piece of what I wanted when I quit, when the job quit me, I wanted to get back to the softness of being who I am." "I'm a businesswoman.  Don't take out the woman" "It is completely okay for me to show up and be bad to da bone and you know that I'm a lady. And there's nothing wrong with that." "What kind of woman do you want to be?  Please define that for yourself. Because if you do not, it will be defined for you." " I remember specifically praying, I want you to bring it even if it hurts my feelings, even if it hurts me, even if I have to stretch and grow." "I did not want a vision board anymore. I wanted the life that was on the board." "When you're leading a team, when you're leading customers, when you're doing anything else, trust me, the things you think you are trying to hide, or you're trying to push down and not addressing your own personal development will come up 10 times." References Mentioned The VOS Group Official Website  https://www.thevosgroup.com/   LaDawn Townsend Facebook  https://www.facebook.com/ladawntownsendloveyourlife  LaDawn Townsend Instagram  https://www.instagram.com/ladawntownsend Gary Keller Website  https://www.kellerink.com/ The One Thing (Gary Keller)  https://www.the1thing.com Enoughness Reminder Says LaDawn, " I needed to listen to the small voice that was saying, 'Okay, now you're ready to hear what you want your life to be.' And it was scary. Because no one else around me was doing that. Everything was status quo, right? Everything was like you had to live in the suburbs, do this or do that, or date 50 people and none of them work. And then you complain to your girlfriend, you watch some reality show that doesn't make sense. And then you follow somebody on Instagram, that you know their waist is not that small, that it's totally photoshopped, like all of this stuff. And I just said no. I'm going to listen to me and create the life I want. And that is really the key." What were your aha moments? We'd love to hear them! To dive more deeply into today's episode or to get answers to specific questions, join us at Enough Factor Connect at www.facebook.com/groups/enoughfactorconnect. Interested in being a guest? We've made it easy peasy! Go to www.suzettesolutions.com/ourpodcast to "Want To Be A Guest"! and someone from our team with contact you! Interested in up leveling your relationship? Gain access into the male psyche as both relationship experts and regular good men talk about men, love and relationships at my YOU ASKED? GOOD MEN ANSWERED! Virtual Summit! This year's theme: The Power of A Good Woman. Learn more/register at www.goodmenanswered.com. Thank you for listening! Credits Music by DH The Composer https://linktr.ee/dhthecomposer Cover Design by Odyssey Administrative Services, LLC https://www.facebook.com/odysseyadministrativeservices Photo from the gallery of royalty free photo options on Pixteller.com

Enjoy this awesome educational interview with the CEO of Goodell Group INC. and the Professor of Business at Florida State College at Jacksonville! We touch great topics like: following your passion with a plan, money managing tips, analyzing opportunities and always having a smart backup plan.BIO:Prof. Goodell has a strong business leadership background in the financial services sector, primarily in the areas of HR and Operations.  Professional designations include the Certified Employee Benefits Specialist (CEBS) designation, the Society for Human Resources Management-Senior Certified Professional (SHRM-SCP) and the Senior Professional Human Resources (SPHR) designation. She also possess a Six Sigma Green Belt and bring lots of HR management experience.Prof. Godell and her husband own Goodell Group INC and have been successfully operated since 2004. They support organizations around leadership development, professional start-up to expansion, and the like. Their clients range from large Fortune 50 organizations to small "mom-and-pop" entrepreneurs.  For over 4 years now she also advised FSCH SHRM Student Chapter and every year she has worked tirelessly with the members. Under he supervision the chapter has been able to win the Merit Award every year. Web: www.rmpodcastfl.comInsta: @rmpodcastflFacebook: RM Podcast FL  

On this episode, we speak with a Dani Chesson who is a Business Transformation Consultant with Chesson Consulting in New Zealand.  Dani shares her journey from New York to New Zealand with a few stops in between and shares her excitement for helping businesses to not only becoming more profitable but also more rewarding.  Dani’s work and passion are in building the capabilities needed for change!BiographyDani Chesson, Ph.D.With a unique blend of design, business, and organizations development skills, Dr. Dani Chesson’s helps companies tackle complex challenges to reach their full potential. Dani is the creator of Chesson’s DESIGN THINKER PROFILE, Dani takes a Design Thinking approach to creating innovative yet pragmatic solutions to complex business challenges.Throughout her career, Dani has taken a design perspective to help organizations create new products and services, adopt emerging technologies, and successfully implement large-scale transformational change. Prior to starting Chesson Consulting, Dani was a former Vice President at Bank of America where she led global teams in operationalizing innovation, managing change, and responding to regulatory requirements. She has also held leadership and consulting roles at Carlisle & Gallagher Consulting, Sherpa, LLC, and HSBC.Dani holds a Bachelor of Arts in Visual Communications with a focus in graphic design. She holds a Master of Science in Business Administration and a Master of Science in Organization Development from Queens University of Charlotte where her research focused on how designers approach their work. As part of her graduate work, Dani also completed a Certificate in Executive Coaching. She is also accredited in the DISC Value Index, a certified Six Sigma Green Belt, and a trained facilitator of the Immunity to Change process. Dani earned her Ph.D. in Leadership and Organizational Change from Antioch University where her research involved developing an assessment for measuring the capabilities of Design Thinkers and expanding the use of Design Thinking in organizations. Dani is a scholar-practitioner who brings insights from research into organizations and whose research is informed by her work with clients.LinksDani Chesson contact – dani@chessonconsulting.comhttp://www.chessonconsulting.comhttps://designthinkerprofile.com/

On this episode of the Future of Work Talk webcast, Shelly Kramer interviews best-selling author, international keynote speaker, and all around smarty, Jill Christensen. Their conversation revolves around the global employee disengagement crisis—what it is, why it happens, and what we can do about that.   Jill is the founder and president of Jill Christensen International, a global firm focused on teaching companies her proven strategy to re-engage employees. Prior to launching her consulting firm in 2009, Jill was a Corporate Communications Fortune 500 business executive at Avaya and Western. She holds a Six Sigma Green Belt, was named a Top 100 Global Employee Engagement Influencer, and partners with the best and brightest leaders around the world to re-engage employees, improve productivity, retention, customer satisfaction, and revenue growth. Jill's an expert when it comes to cracking the code of employee disengagement, and her book: If Not You, Who? Cracking the Code of Employee Disengagement is a best-seller for good reason.   When companies the world over are embracing digital transformation, far too often the focus is on technology and tools rather than on the people. What they’re overlooking is that people are what make companies great—not technology. People are what make (or break) the culture of an organization, and engaged, connected, inspired, motivated employees are the secret to both attracting top talent, but also to retaining top talent.   In our conversation, we touch on what’s happening with this disengagement crisis, why traditional approaches don’t work, and how embracing a new, innovative approach will get you the results you desire. We explore:   What exactly is employee engagement? How bad is the global crisis? What are the benefits of having engaged employees? Why hasn’t progress been made in three decades? What can organizations do to change this and make progress?   Jill’s proven approach to increase employee engagement will without a doubt help you and your team as you work to focus on whatever it is you do—whether it’s finding and recruiting talent, managing, leading, motivating, and inspiring employees, or putting programs and systems in place to help you retain employees and make sure they not only stay around, but that they are flourishing and growing within your organization, and truly engaged in what it is you’re all working together to accomplish.   You can find Jill here:   Jill on Twitter Jill on LinkedIn Jill on Facebook

Ann L. Esters-Stevenson is an Author, Motivator, Influencer, & Servant Leader deemed a “Woman after GOD’s own heart” who has an unyielding passion to “Pray it Forward” by pouring into the lives of others. With greater than 25 years’ experience in Corporate Leadership encompassing areas of Coaching, Development, Training, & Business Continuous Improvement as a Six Sigma Green Belt, Ann has also served in various leadership capacities at her Church as Coach for a mentoring & discipleship ministry. Deemed a Diversity & Inclusion Leader, she’s a true advocate for promoting a more diverse, inclusive, & equitable work environment while acting as liaison between HR – Talent Acquisition Staff & various Employee-Business Resource Groups. In this episode we discuss: The correlation between passion and purpose. The characteristics of a good leader. Transferable skills in leadership roles between work and community. Action Item: Believe It. You got to believe it. Speak what you seek until you see what you said. Contact Ann: Website Passion For Pouring Facebook Group Sponsorship: WP Engine (web hosting) 7 Steps to Creating an Influential Personal Brand (guide) Contact Michelle: http://michellengome.com info@michellengome.com https://www.instagram.com/michellengome

Our guest on this episode of "Create Opportunity Podcast" is Cindy Kent, former 3M president and General Manager of the 3M Infection Prevention Division, a $1.6 B+ business committee to keeping patients safe from healthcare-associated infections and complications. She joined 3M in October 2013 as the Vice President of Strategy, Business Development, and US Key Accounts before being appointed as the President and General Manager for 3M Drug Delivery Systems Division in 2014 which she held until September 2016. During her tenure in DDSD, Cindy revitalized the product pipeline by launching the division’s first generic respiratory product in Western Europe as well as accelerated innovation with the integration of digital and analytic capabilities into products, while simultaneously driving revenue growth and expanding margins through operating efficiencies and significant COGS reductions. One product, the 3M Intelligent Control Inhaler, won the 2016 CPhI Pharma Award for Excellence Drug Delivery Devices. Cindy is a highly accomplished corporate leader. She is a member of Delta Sigma Theta Sorority, The Links Incorporated, the Executive Leadership Council as well as a member of The Committee of 200 (C200), an invitation-only membership organization of the world's most successful women business leaders. Cindy holds a BS in Industrial Engineering from Northwestern University, as well as an MBA in Marketing and a Master of Divinity from Vanderbilt University. She is a Six Sigma Green Belt trained. We met in 3M’s global headquarters to record her advice as a faith and passion filled leader, living her purpose inside and outside of corporate America. Topics covered in this episode: *How to advocate for a purpose-filled education and career. *How to lead with empathy, compassion, and spiritual guidance. *The importance of family and self-care to build confidence. *Cindy's daily intention and advice for making self-care your first ministry.

Excited and grateful to be showcasing Ivan Hunt-(Ivan The Man Coach & IFH Couple's Communicator Coach) this Friday at 8am Pacific/11am Eastern on Living Fearlessly with Lisa McDonald on The Contact Talk Radio Network! Thank you for being one of close to 400K Living Fearlessly with Lisa McDonald Podcast Subscribers! Deeply touched! Thank you to my Corporate Sponsor #HaltonHonda for believing in the value and the impact of my weekly broadcast! Ivan is a Certified Professional Relationship Coach and an Energy Leadership Index Master Practitioner from the Institute of Professional Excellence in Coaching (iPEC). He coaches primarily men around living up to social expectations and the implications. He does this by using a proven process that first, identifies the expectations, secondly finding out if the expectations are applicable, and lastly how to create a new reality. Ivan is a volunteer for an at-risk male youth program called, the 5000 Role Models of Excellence for the Miami-Dade County School System as a mentor and motivational speaker for close to 10 years. As a disabled veteran of the US Army, he has volunteered with the Veterans Treatment Court for the 11th Judicial Circuit Court in Miami, FL as a mentor for veterans facing federal prison sentences. He has over a decade of experience in healthcare financial management, analytics, and accounting. He has certifications in Executive Management and as a Six Sigma Green Belt from the Management and Strategy Institute. He holds a BBA in Accounting from St. Thomas University. He is married to his best friend, lover and confidant. They are a blended family with a beautiful daughter and three exceptional young men. Ivan has overcome addiction, abuse, and mood disorders such as Borderline Personality Disorder. His relationship motto is, Friends forgive, Lovers don’t, and his personal motto is a life with no options, is no life at all”. Uplifting you to fear less and to live more! #Radio #Podcasts #CSuiteRadio #CTRN #Sponsored #HaltonHonda #PersonalDevelopment #Business #Entrepreneurial #Leadership #Mindset #Impact #MassiveAction #Shifting #Coaching #Mentoring #Authenticity #SelfEmpowerment #LivingFearlessly Learn more about your ad choices. Visit megaphone.fm/adchoices

Rick A. Morris is the President of RSquared Consulting and a Radio Host on Voice America Talk Radio. He is also a John Maxwell certified leadership trainer, speaker, and coach. Rick is an ITIL Practitioner, consultant, author, mentor, and evangelist for project management. Rick is an accomplished project manager and public speaker. His appetite for knowledge and passion for the profession makes him an internationally sought-after speaker delivering keynote presentations for large conferences and PMI events around the world. He holds the PMP, MPM, PMI-ACP, CSAM, Six Sigma Green Belt, MCITP, MCTS, MCSE, TQM, ATM-S, ITIL, and ISO certifications. SHOW NOTES: Website: www.RickAMorris.com Website:  www.RsquaredConsulting.com Social Media:  Twitter | Facebook | Linkedin Email: rmorris@squaredconsulting.com Listen to Rick and his show on Voice America Talk Radio Books by Rick A. Morris: No Day But Today New Management Handbook Project Management That Works: Real-World Advice on Communicating, Problem-Solving, and Everything Else You Need to Know to Get the Job Done The Everything Project Management Book: Tackle any project with confidence and get it done on time Stop Playing Games! A Project Manager's Guide to Successfully Navigating Organizational Politics Rick's Favorite Radio Interviews: Brittany Wagner - Last Chance U Matt Jones - Self-Development in the Modern World Todd Nesloney - Leadership in Education Jamy Bechler - Simplifying Life & Work Rick enjoys listening to the S-Town podcast and the serial podcast.  Rick would have a hard time living without CAPPM for organizing projects and tasks. Today's podcast is brought to you by audible - get a FREE audiobook download and 30-day free trial (new subscribers) at www.audibletrial.com/SuccessIsAChoice. Over 180,000 titles to choose from for your iPhone, Android, Kindle or mp3 player, including books from previous podcast guests Kelly Roach, Micheal Burt, Pat Williams, Jeremie Kubicek, and John Brubaker.

Carlos Villares was born in San Juan, Puerto Rico; he lives in Miami, Florida since 1994. He is an International University Graduate and has 10 years work experience for The General Electric Company in the area if sales and financials services. He is co-founder of Gustazos.com, Daily Deal site in 5 countries. They represent Global Sales and Business Development Executives and they manage over 50 sales people on these markets with gross sales surpassing USD$26 Million as of 2016. Questions   Tell us a little bit about yourself and your journey Can you tell us a little about how you manage customer experience and the whole customer service process at Gustazos? Can you share 3 things that you have found that have really contributed to your success, primarily from a customer experience prospective, not just on an external customer prospective but also in terms of employee motivation and development and really getting the right people to perform in the right way. What are some of the things you took away from General Electric that have made Gustazos so successful over the time you’ve been in this leadership position? How do you view customer service yourself for customer experience when you visit locations throughout the world in these markets that you operate in or even when you have to travel independent of Gustazos, what is your view on customer experience on a global level? How do you guarantee that the partnerships you’re forming are with people/organizations who have the same values you have as an organization as it relates to delivering quality experiences? Do you find the different cultures in a country may pose challenges for the businesses you partner with? How do you stay motivated every day? What is the one online resource, website, tool or app that you absolutely cannot live without in your business? What are some of the books that have had the biggest impact on you? What is one thing in your life right now that you are really excited about – something that you are working on to develop yourself or your people? Where can our listeners find your information online? What is one quote or saying that you live by or that inspires you in times of adversity?       Highlights   Carlos Villares shared that what brought him to where he is today was that his father transferred the family significantly when they were kids even though he was born in Puerto Rico, he grew up in New Jersey, Argentina, Brazil so Soccer is very important to him like it is for Jamaicans and he has been in Miami since 1994, he got to work for corporate America and about 7 years ago he was introduced to the "Daily Deal" module from the famous company call Groupon which was the fastest growing business in the history of businesses and they decided to launch a very similar module but in San Juan, Puerto Rico and long story short, here they are.   Carlos Villares shared with managing the customer experience, you log into Gustazos.com if you’re not registered already, it’s free to register and you can either visit the website and see the types of promotions they have going on. From the consumers stand point, everything you’re going to see on Gustazos, they work very hard, that’s basically what they live, breathe and sleep, it’s giving you a 50 - 90% discount on everything you see on the page, so the promotions you see right now, if you would just call or visit the hotel or call or visit the restaurant you would find it at 50% more expensive, so that’s what they do, they give you amazing places, the best businesses Jamaica has to offer with the best prices those businesses are able to provide in order to win you as a new client in most cases.   Carlos mentioned that he worked for General Electric for 10 years and when he was hired into General Electric, Jack Welch was still the CEO. He stated that many people talk about Steve Jobs and Ben Olsen and some other CEOs, his all time favorite CEO is Jack Welch and he loves his philosophy. Carlos is a Six Sigma Green Belt, he should have become a black belt but Gustazos lured him away but he applies a lot of what he learned at General Electric (GE) in Gustazos. He manages the sales teams in Gustazos in the 5 markets they have a presence in and he’s in charge of opening new markets but a lot of what he learned in General Electric with Jack Welch is a lot of what he applies today.   Carlos shared that Jack Welch would say, “You should always release or let go of your bottom 10%” and that came with a lot of controversy because it takes away from the human factor and even though that’s the reality, your most important asset is Your People and it’s not easy to find the right people so it’s hard on a daily basis, they are consistently looking for good talent and when they find good talent they do everything in their power to bring them on board. Their number 1 asset is people that work in Gustazos and he values them tremendously and he does the best he can to motivate them and to keep them engaged and to love the atmosphere that they create, the culture they have at Gustazos so it’s a great environment for them and they are extremely respectful and flexible with personal issues, if you’re a mother, if you’re a father, if tomorrow you need to work from home, they are very flexible in regards to work, life, balances and they try to really incentivize a culture of having fun at what you do because at the end of the day if you have happy people, that’s contagious and your customers will feel it so it’s a happy go lucky type of atmosphere that they try to invent.   Carlos shared that customers come first and in order to survive, you need customers and you have to make sure that you’re listening to them, you’re looking at them and you’re getting their feedback so that if you need to change, you can make those changes appropriately. In his personal experience, he is privileged of the fact that he gets to fly to amazing destinations and visit the best hotels in the market and the best restaurants the market has to offer. So immediately when he walks into so many restaurants that he can sense the difference in service, in product, in quality, in attention, so for him customer service is pretty good because he feels internally when one of Gustazos customers’ expectations are not met, for instance if they buy a restaurant deal and they visit the restaurant and they were maybe treated in a different way, they refund their money and they’ll give them a gift for their bad experience so they are really careful in regards to bad experiences and they strive on making sure that people understand that they are doing everything in their power for their experience to be not only memorable but one that can be shared with their family and friends.   Yanique mentioned that that’s the most important question every company asks, "Would you recommend this organization to a family member or friend?" and the reality is that if we have a bad experience we are probably not going to want our friends and family to have that same experience so we are going to tell them don’t go there.   Carlos stated that bad news travels faster than good news and they have a team in place internally that is constantly monitoring Social Media, their phone lines and he could go out on a limb and say that they address 100% of the cases, they do their best to make everyone happy and they feel like they do a pretty good job because the customer at the end says you know what, things may not have worked out because you’re going to have trouble, when you’re in business, you’re going to meet challenges and there’s going to be moments when clients are going to complain and that’s going to happen regardless of how hard you work, the question is how do you manage that situation, you can make it right, if you make it right, you’re gaining a client for life, so it’s not about the bad things that happen, it’s how you address those bad things and one of the things that he tries to convey to the team is make sure the customer is happy.   Carlos stated that they have people on the ground in their team, they call them the Marketing Campaign Planners and they are in charge of visiting every single establishment before they are presented on the website, so all the promotions that you see on Gustazos, they have done a pre-screening of that location, whether by visiting the location physically and many times in the case of restaurants, they actually eat and evaluate the service of that restaurant so they don’t allow just any establishment to promote themselves on Gustazos, their commitment with their consumers and with their audiences is that everything thing that you see on Gustazos has been blessed by them and they guarantee that you’re going to have an amazing experience, they guarantee that your expectations are going to be met other wise your money is going to be refunded and they are going to give you something in addition to refunding your monies. They work very hard in talking and meeting and documenting everything with the business owners or the person responsible for that business to make sure that the customer experience is their number one priority. Carlos stated that he was watching an interview with this restaurant expert and he said, “If a person comes into your restaurant and the food and service is good, there’s a 40% chance that they’re going to come back a second time, if they come back a second time and the food and service is good, there’s a 42% chance that they are going to come back. If they come back a third time and the food and service is good, there’s a 75% chance that they are going to come back.” You can’t give up, you have to give them good service and there’s nothing more important than keeping customers happy.   Carlos agreed that different cultures may pose challenges for the businesses they partner with and that’s why they have their head quarter team that is in charge of presenting these promotions works hand in hand with the local Jamaica team to make sure that they are speaking the correct language because they are headquartered out of San Juan so a lot of the operations is there but they have a team of 10 people in Jamaica right now and some of those folks are in charge that were speaking the way Jamaicans like to be spoken to and the some for Panama, Dominica Republic, Puerto Rico and the Caribbean which are the other markets where they have a presence. His experiences has been in many countries and living in Brazil, he didn’t’ speak the language when he moved there and that really opened his mind and it makes you open-minded. So going to Jamaica when they first started evaluating Jamaica, Jamaica has so much to offer in regards to cuisine, resource, businesses, you name it, spas, salons, adventures, it has so much to offer and they are an amazing vehicle to connect businesses that can use more traffic or new traffic or new clients with consumers  of their niche but they consider themselves local in Jamaica because this stage is run by a local team so they are in charge of what is being published 100%.   Carlos shared that by staying motivated, you have to find what you’re passionate about, he talks about the pursuit of happiness and you need to work in life because you need to have a purpose in life, so everybody must have a job, you may be a Dentist, you may be Veterinarian, you may be a Talk Show Host or you may be a guy who basically manage sales people, you have to do what’s passionate to you. And because he’s doing what he’s passionate about, it’s very easy for him to wake up in the mornings at 7:30 am and start engaging the website and his people and getting into meetings. So first and foremost, you have to be passionate about what you do and if you’re passionate about what you do, you’re going to be happy. He believes when you’re doing something you’re passionate about, success is destined to happen. He’s a Caribbean guy by nature, he loves our seas, he loves our food and plus he loves the impact they are causing businesses and he loves more the impact they are causing consumers. They get a lot of feedback from consumers for example, Puerto Rico is in an economic crisis and they get notes once in a while for example, “Thank you Gustazos for giving us this particular promotion because I’m getting to do things with my family that I used to do with my father about 30 years ago and if it wasn’t for you guys and your promotions, I wouldn’t be able to do it with my family.” So that touches you, that will bring tears to your eyes, so the impact that they are causing businesses and the impact they are causing on consumers is very powerful and he really values that and it brings a lot of satisfaction to him.   Carlos mentioned employees and that sometimes they hire people from college, sometimes they hire people that just moved to that country and you see them grow and you see them improve their financial situation and things get better, they are able to afford better school for their kids, buy a new car, move into a new house, so those 3 components are very important to him and those are what drives him and keeps him motivated and waking up every morning and engaging with everything that they have going on.   Carlos stated that Whatsapp is one of the tools he cannot live without. He thinks that Whatsapp is going to revolutionize the way we communicate and it’s doing it now. We don’t know how long emails are going to last and how efficient emails are going to but right now the fact that you can creates groups and right now it’s impacting your professional and your personal life because right now what Whatsapp is doing is your creating internal groups, he’s in a group with the Jamaica team, he’s in a group with the Puerto Rico team, he’s in a group with the leadership team, he’s in a group with the programming team and then in his personal life, he’s in a group with Argentina - with his high school friends, he’s in a group with his Brazilian friends. So Whatsapp is becoming an instrumental communication tool for us internally as a company and for him it’s kind of like where Facebook was when it launched when you reconnected with your classmates and people from your childhood, he’s seeing it in a more efficient way through Whatsapp. The other one is the tool that Gmail offers which is the Google Drive, Google Drive right now you can actually update Cloud setting, in business, you would historically have to email an excel file, that person would open it and you can no longer make changes if you’re the person who sent it. So Google Drive today you have excel there and he makes any changes, everybody that’s copied there is able to see that change and he can communicate within that tool whether it’s a comment or it’s an email, he can send emails from that excel file and he can send PDF, so it’s a very efficient and interactive tool, not only that but they also have word files and a number of others. Google Drive and Whatsapp are 2 of the most important assets that they use internally.   Carlos shared that he’s a martial artist and he does grade 2 Jujitsu - it’s very popular with the ultimate fighting championship and there’s a book called The Gracie Diet by Rorion Gracie, the Gracie’s were a family that created this martial art it’s considered to be the most sufficient martial art today and there’s a diet behind it that consists of a lot of fruits, a lot of vegetables and the combination of these foods, so if he was to recommend to the audience and amazing book if you’re looking for a great diet and not something that you would do temporarily but something that you would do long term and make it part of your life - this is the book for you. The other is Winning by Jack Welch and he’s a big fan of his and anything he says and writes, if you’re in business, he would highly recommend it, two authors that you can’t go wrong.   Carlos shared that he is really excited about the call he just got, a mega power player in Jamaica who is very interested in taking Gustazos Jamaica to the next level and he thinks it can take Gustazos to the next level. He is also excited about the new partnership that they established in the Dominica Republic because he always say Gustazos.com because of their email data base that they grow on a daily basis, they should be apart of an ad agency because at the end of the day, they are a marketing campaign tool the same way the newspaper is, a magazine is, a radio show is, they are a channel and they partner up with BBDO which is a big ad agency, they are internationally known but their representative in Dominica Republic just purchased 40% of Gustazos in Dominica Republic and now they are offering a platform to their clients, for example, the number 2 bank in the island is going to start using Gustazos services to change their miles into Gustazos dollars and credits. They are also in the automobile industry so there’s going to be some promotions. So now instead of being restaurants and hotels, they are tapping into the ad agency industry and the ad agencies are noticing that, “This is a powerful tool that has a very efficient reach and we might as well try to use it, leverage it with our clients and make it part of our portfolio.” And that’s going to open a lot of doors for the people that work for them and those 2 opportunities are things that he’s very excited about.   Carlos stated that he is giving the Navigating the Customer Experience audience a gift, if you go to Guztazos.com/gimme5, they are going to give you USD 5.00 in credit for the purchase of anything you want on Gustazos.   Carlos shared that listeners can find him at - Carlos Villares LinkedIn Email – carlos@gustazos.com     Carlos shared that the quote that he always reflects on during times of adversity is, “Control your destiny.” Sometimes, especially in sales, the client is not calling him back or someone in the office is not doing this for him, you have to control your destiny and if you need to so something yourself in order to achieve your goal, you have to control your destiny, don’t let your destiny fall into other peoples hands.   Links   The Gracie Diet by Rorion Gracie Winning by Jack Welch

Jill Christensen is an Employee Engagement Expert, Best-Selling Author, and Keynote Speaker who has helped thousands of leaders and HR professionals improve business results by re-engaging employees. Jill has served as the head of Global Internal Communications at both Avaya and Western Union. She has a Six Sigma Green Belt and authored the best-selling book, If Not You, Who? Cracking the Code of Employee Disengagement. Jill is consistently rated among the top speakers at events she attends, and works with the best and brightest leaders around the world to improve productivity, customer satisfaction, and revenue growth. Jill lives in Denver and is passionate about global travel, skiing, live music, extraordinary food and wine, volunteering, the NFL, balance, and Maine Coon Cats. Show Notes: http://yourbestmanager.com/jillchristensen

Learn how firms can foster efficiency to increase value to clients and gain competitive advantage. Want to hear more? Register for ALA's Annual Conference & Expo in Los Angeles, May 22-25, to attend the Advanced Profitability Track of educational sessions.Catherine Alman MacDonagh, JD, is the Chief Executive Officer and Founder of the Legal Lean Sigma Institute LLC. She is a former corporate counsel and law firm executive who now teaches and provides training and consulting services in process improvement and project management, strategic planning, marketing and business development. A Lean Sigma® Black Belt and certified Six Sigma Green Belt, MacDonagh is an adjunct professor at Suffolk Law School and George Washington University's Masters in Law Firm Management. She is Chief Enthusiasm Officer of The Mocktail and The Legal MocktailTM and the author of Lean and Six Sigma in Law Firms.

Episode Overview If you are in the Not-for-Profit Healthcare sector and sponsor a retirement plan, I have some great information for you!  This is the first in a series of industry profile episodes that I will be making over the next several months.  This episodes features a broad and interesting conversation with Brodie Wood, Senior Vice President, Not-for-Profit Markets at Transamerica Retirement Solutions.  He shared several great pearls of wisdom for employers who sponsor a 403(b) or 401(k) plans in this sector such as: Business trends in the sector that may impact retirement plans Impact of physicians integrating back into hospital systems Updates on employer contribution levels  Strategies to encourage higher participation and contribution rates Emergence of Retirement Readiness as a measure of plan success How introducing Financial Wellness can improve participant outcomes For more information on this episode, please go to www.401kfridays.com.   If you like what you hear, please share with a colleague, friend or peer.  Also, please leave feedback on iTunes or Google Play.  Guest Bio Brodie Wood, is a Senior Vice President, and head of Not-for-Profit Markets at Transamerica Retirement Solutions.  In his role, Mr. Wood leads and is responsible for the company’s not-for-profit business and product development efforts. He was previously Vice President of Transamerica’s Participant Counseling Organization, a group dedicated to delivering employee education and retirement planning for plan participants.  He has also served on the board of the American Hospital Association’s Institute for Diversity in Health Management since 2010. He has been involved in the retirement plan field for the past fifteen years helping participants become retirement ready.  Mr. Wood earned his B.A. with a dual major in Spanish and Business from Utah State University. He has also completed his M.B.A. from Brigham Young University in 2002. He is a Six Sigma Green Belt and holds FINRA Series 26, 7, 63, and CRPC designations.  401(k) Fridays Podcast Overview The 401(k) Fridays podcast offers companies of all sizes free strategic, educational and actionable content to improve  their retirement plans.  My name is Rick Unser and I am your host.  All episodes leverage my nearly two decades of experience working with employers to bring you candid interviews with industry experts, new best practices and valuable perspectives on current events.

Learn how firms can foster efficiency to increase value to clients and gain competitive advantage. Want to hear more? Register for ALA's Annual Conference & Expo in Los Angeles, May 22-25, to attend the Advanced Profitability Track of educational sessions. Catherine Alman MacDonagh, JD, is the Chief Executive Officer and Founder of the Legal Lean Sigma Institute LLC. She is a former corporate counsel and law firm executive who now teaches and provides training and consulting services in process improvement and project management, strategic planning, marketing and business development. A Lean Sigma® Black Belt and certified Six Sigma Green Belt, MacDonagh is an adjunct professor at Suffolk Law School and George Washington University’s Masters in Law Firm Management. She is Chief Enthusiasm Officer of The Mocktail and The Legal MocktailTM and the author of Lean and Six Sigma in Law Firms.

Catherine is a former corporate counsel and law firm executive. Now, she teaches and provides training and consulting services in process improvement and project management, strategic planning, marketing, and business development. A Legal Lean Sigma® Black Belt and a certified Six Sigma Green Belt, Catherine is the CEO and a Founder of the Legal Lean Sigma® Institute. LLSI offers consulting and the first and only process improvement and project management certifications, courses, and consulting services specifically designed for the legal profession. She is adjunct professor at Suffolk Law School and George Washington University (Masters in Law Firm Management). Catherine is also Chief Enthusiasm Officer of The Mocktail and the Legal Mocktail™, experiential networking training programs. She also has her own strategic planning, business development training, and coaching practice, FIRM Guidance. She is a Co-Founder of the Legal Sales and Service Organization.  

Joining me for episode #222 of the podcast is Erin S. DuPree, M.D., FACOG, the Chief Medical Officer and Vice President for the Joint Commission Center for Transforming Healthcare. Dr. DuPree is an OB/GYN by training, was previously the Chief Medical Officer and Senior Vice President for Medical Affairs at The Mount Sinai Medical Center in New York City. She is a certified Six Sigma Green Belt and is also a TeamSTEPPS (Team Strategies and Tools to Enhance Performance and Patient Safety) master trainer. For a link to this episode, refer people to www.leanblog.org/222. One thing we have in common is both growing up around Detroit, being exposed to the auto industry and the ideas of W. Edwards Deming early in life. In this podcast, topics include: Her role in the Center for Transforming Healthcare (the Joint Commission does more than accreditation) How Dr. DuPree first got involved in healthcare quality improvement and, in particular, Lean and Six Sigma (two complementary practices, as we agree) Of the different estimates about the number of patients harmed or killed each year due to preventable medical errors, which numbers does she cite and why? There are pockets of improvement around healthcare, but what are some of the biggest barriers, that she sees, that prevent adoption of Lean and Six Sigma and, more importantly, the improvement of quality and patient safety? How does the idea of "High Reliability Organizations" fit with other improvement methodologies? What's the personal patient story that helped her see the preventable harm that occurs and the need for improvement?

Our panel has a lively discussion on what every lawyer needs to know about mobility today, and where mobility is likely to take the legal profession in the coming years. Speakers:     Ginevra Saylor is the National Director of Knowledge Management with Dentons Canada LLP, where she develops and implements the firm's knowledge management and innovation strategy and initiatives. She leads the knowledge management lawyers, business intelligence, information services, process improvement and intranet teams. Ginevra practiced law for 10 years and has been working in law firm KM for the past 16 years. Dan Hauck is the CEO of ThreadKM, a knowledge management platform that helps legal teams work together better using integrated chat, file and project management. Previously, Dan practiced law at Bryan Cave LLP, where he focused on complex commercial and antitrust litigation. Fiona Stone is a Systems Analyst at Perkins Coie LLP. She administers systems and applications for the litigation, e-discovery and personal planning groups, and manages major cloud based systems used by the firm. Fiona holds several technical certifications including Project Management Professional, and is a trained Six Sigma Green Belt and Lean expert. Mark Thorogood is the Director of Application Services at Perkins Coie. He holds several technical certifications, including Project Management Professional and Android Developer. During his tenure in the U.S. Army, Mark earned the distinguished leadership award and was the U.S. Army instructor of the year. An invited member of the International Honor Society for the Computing and Information Disciplines, his passion is enabling others to maximize the value of technology.

Join us today on Women Leading the Way Radio as Michelle Bergquist, your host of Women Who Lead, interviews Mia Jackson, Management Consultant focusing on Strategy and Operations with Azienda Solutions Group. Mia is a Six Sigma Green Belt; today she is going to help us understand what Six Sigma exactly is and how it relates to her being able to leverage her technical expertise and background in the business world. Mia's background has some unique aspects so we may delve into a unique topic today! As the CEO and Co-Founder of Connected Women of Influence, Michelle Bergquist is a passionate advocate for women in business. At Connected Women of Influence, we believe that more women need to lead in business and everything we do is center-focused on designing platforms, programs, connections and collaborative opportunities for b2b women to prosper, succeed and lead the way in business today!