XenTegra XenCast

In Episode 178, the Citrix Session team dives into the latest on-premises release—Citrix Virtual Apps and Desktops 2503. Join Bill Sutton, Geremy Meyers, and Todd Smith as they break down the top new features, including auto-scale insights, a redesigned Web Studio, enhanced storage load balancing, dynamic display rendering with Build-to-Lossless, and expanded integration of UberAgent with Director. Whether you're an admin optimizing cloud costs or an IT leader tracking app usage, this update brings serious power to your Citrix toolkit.

In this episode of The Citrix Session, host Bill Sutton is joined by Todd Smith, recently promoted Senior Manager for Account Technology Strategists (ATS) in the public sector at Citrix. Together, they dive into a pivotal blog article released at Citrix UNITE in New Orleans—“Citrix and NVIDIA Partner to Deliver AI Virtual Workstations.”What's Inside:What the ATS role really means—and why it matters more than everHow Citrix is evolving to support AI workloads using NVIDIA RTX virtual workstationsThe security, scalability, and flexibility of Citrix's new AI integrationWhy protecting your data from public LLMs is now mission-criticalReal-world AI use cases in enablement, call centers, and endpoint accelerationWhether you're a Citrix veteran or just exploring virtual desktops for AI development, this episode unpacks how Citrix is helping organizations innovate securely and efficiently—with existing infrastructure, enhanced GPU value, and powerful NVIDIA partnerships.Key takeaway: AI isn't just for “the nerds in the back room” anymore. Citrix is making it accessible, secure, and scalable—right at the edge of innovation.

In episode 176 of The Citrix Session, host Andy Whiteside, along with guest Geremy Meyers, dives into the transformative integration of Chrome Enterprise Premium into the Citrix platform. This episode explores how Citrix is enhancing browser management and security for enterprise environments, making it easier than ever for businesses to handle web and SaaS applications securely. Geremy, who oversees account technology specialists in the US, shares insights on the strategic partnership between Citrix and Google and the significant benefits it brings, such as improved malware detection, data loss prevention, and policy control within the Chrome browser. Tune in to learn how Citrix's latest move with Google can streamline operations and bolster security for companies leveraging Chrome Enterprise.

Join hosts Bill Sutton, Todd Smith, and Geremy Meyers for episode 175 of the Citrix Session Podcast as they dive into the critical aspects of upgrading to XenServer 8. In this episode, they discuss the impending end-of-life status of Citrix Hypervisor 8.2 cu1, scheduled for June 25th, 2025, highlighting the necessity for users to transition to the newer XenServer 8. The team outlines the enhanced features, including support for Windows 11 with VTPM, integrated PvS accelerator, added support for Nagios and SNMP, and the revolutionary Xen Conversion Manager which eases VM conversions. They also navigate through operational tips, such as leveraging a content delivery network for updates and the benefits of infrastructure as code with Terraform support. Whether you're planning a migration or looking to optimize your Citrix workloads, this episode offers invaluable insights into making the most of XenServer 8's capabilities.

In this episode of the Citrix Session, host Bill Sutton and a panel of experts, including Andy Whiteside, Geremy Meyers, and Todd Smith, delve into the latest enhancements Citrix has made to improve both security and operational efficiency. They discuss the new feature, Session Remote Start, which enables faster logons and boosts productivity by allowing physical security measures like badge scans to initiate and prepare Citrix sessions even before the user reaches their desk.The team explores how this integration not only speeds up the login process but also aligns with Citrix's commitment to enhancing the user experience and administrative visibility. They cover technical aspects, potential use cases, and the implications of API-driven session management for various industries, especially those with high-security needs like healthcare and public sectors.Tune in to learn how Citrix continues to innovate by merging physical security with digital access, aiming to transform how we approach workspace efficiency and user satisfaction.

Join us in episode 173 of the Citrix Session where host Bill Sutton, Director of Modern Workspace at XenTegra, and guest Geremy Meyers, ATS Director at Citrix, delve into Citrix's latest strategic move—the acquisition of Unicon. In this episode, they explore how this acquisition integrates with Citrix's current offerings, particularly focusing on Unicon's thin client operating system and cloud-based management stack. Discover the implications for enhanced security and management in VDI environments and how this aligns with Citrix's goal to simplify access to both cloud and SAS-based apps. Whether you're a tech enthusiast or a professional navigating the Citrix ecosystem, this discussion will provide you with valuable insights into the future of workspace technology.

In this episode of The Citrix Session, Bill Sutton and guests delve into Citrix's recent strategic acquisitions of Device Trust and Strong Network, examining how these integrate with Citrix's security framework and enhance hybrid work environments. Join Andy Whiteside, Aaron Banner, Todd Smith, and Geremy Meyers as they explore the implications of these new capabilities on zero-trust architecture and secure private access. Discover how Citrix is not just improving security measures but also facilitating app development within its platform to adapt to the evolving needs of modern enterprises. Whether you're a security professional or involved in enterprise IT, this discussion will provide deep insights into how Citrix's latest enhancements can streamline operations and fortify security protocols in your organization.

In this episode of The Citrix Session, host Bill Sutton and guests dive deep into the latest advancements in hardware and device security, with a special focus on Netscaler disk encryption. Our experts, including Jeremy Myers and Todd Smith, discuss how these innovations originated from financial and public sectors and are now setting a standard for security across industries. Discover how encryption not only protects sensitive data but also ensures compliance with stringent regulations. Join us as we explore how these technologies are being implemented to safeguard decommissioned devices and prevent unauthorized data retrieval, making a significant impact in the finance and government sectors.

In this episode of The Citrix Session (Episode 170), host Bill Sutton is joined by Andy Whiteside, CEO of XenTegra, Citrix experts Jeremy Myers and Todd Smith, to discuss the exciting new capabilities of Citrix Virtual Delivery Agent (VDA) for macOS. Dive into how this game-changing feature enables Mac environments to be remotely accessed with the same efficiency as other platforms, perfect for developers, video professionals, and education institutions.Tune in to learn:How Citrix VDA for macOS brings Macs into the fold of remote desktop solutionsKey use cases, including developer environments, multimedia professionals, and educationIntegration with platforms like MacStadium and Amazon EC2 Mac instancesLicensing models and platform compatibilityHow this innovation highlights Citrix's continued investment in cutting-edge technologyExplore how Citrix is meeting customer demands while setting the standard for the future of remote access!

In this episode of The Citrix Session, Bill Sutton, Andy Whiteside, and the team delve into the exciting integration between Citrix DaaS and Amazon Workspaces Core. Discover how this powerful combination simplifies virtual desktop delivery, enables the use of Microsoft 365 applications, and leverages Citrix's HDX protocol for optimized user experiences. From cost-effective deployment options to automation via Terraform, the team discusses how Citrix and AWS are better together in revolutionizing cloud-based VDI solutions. Tune in to explore the latest in virtual desktop innovation!

In this episode of The Citrix Session, episode 168, host Bill Sutton from XenTegra is joined by Citrix experts Geremy Myers and Todd Smith for an engaging discussion on the latest updates and insights into Citrix solutions. Andy Whiteside also joins in, sharing his humorous take on recent Citrix topics and providing a lighthearted but informative atmosphere.Key highlights of the episode include:The latest Citrix updates that IT professionals need to know.Deep dives into provisioning services and their real-world applications.Expert tips on optimizing Citrix environments for better performance.Whether you're a seasoned Citrix user or new to the platform, this episode offers valuable perspectives and actionable takeaways to enhance your Citrix experience.Don't miss out on the practical insights shared by these industry leaders!

Citrix Provisioning Services (PVS) is one of the two image management technologies available in Citrix Virtual Apps and Desktops and Citrix DaaS.  Historically PVS has been used to deliver Citrix Virtual Apps and Desktop workloads (VDA's) to servers and virtual machines from a single image over the network.  However, it can also be used without CVAD/DaaS as a standalone product, physically streaming the OS disk to an endpoint device. These endpoint devices can be “dummy terminals” with no hard drives at all, zero/thin clients, high-end compute and graphics devices, and everything in between.  This can include additional use cases for Security and locations with devices without hard drives. In this episode we discuss the history of PVS and some of its applicable use cases.  We also cover some technical aspects of PVS and the benefits enabled by the roll-forward and roll-back of images.  Host:  Bill SuttonCo-Host:  Geremy MyersCo-Host:  Todd Smith

In this episode of our podcast, Bill Sutton, Andy Whiteside, and Geremy Myers discuss the importance of resource centralization for IT advantage in incident recovery, inspired by a blog post by Adam Lotz, Director of Product Marketing at Citrix. We'll dive into the benefits and strategies of centralizing resources, explaining how this approach can streamline IT operations and enhance resilience during disruptions.Resource centralization is key for maintaining operational continuity and minimizing downtime, which can have significant financial implications. We'll explore real-world examples and practical tips for leveraging centralization to ensure your IT environment remains robust and responsive, even in the face of unexpected incidents.Ensuring business continuity through centralized resources allows IT teams to respond swiftly and effectively during disruptions. By prioritizing centralization, businesses can significantly reduce the impact of system outages and maintain seamless access to critical applications and data.

Building a resilient environment is key to ensuring business continuity. It allows users to access highly available resources during any disruptions, such as power outages or unexpected downtime, enabling them to maintain their critical work without interruption.  Outages cost money. Every minute your users can't do their work is money lost. By prioritizing a highly available and resilient environment, you can minimize the financial impact of downtime.Citrix DaaS includes a number of features to achieve resiliency.  However, these features are often overlooked by administrators or simply misunderstood or misconfigured.  In this episode we discuss 2 of the key resiliency features in Citrix DaaS:  Local Host Cache (LHC) and Service Continuity and how they enable highly available environments that can tolerate infrastructure outages while maintaining user access to critical applications and desktops.Host:  Bill SuttonCo-host:  Andy WhitesideCo-host:  Geremy Myers

XenServer has been a part of the Citrix family since the acquisition of XenSource in 2007.  It is a solid player in the virtualization market particularly for running Citrix workloads.  With purpose built features for improving the performance of virtual desktops such as Intellicache, Read Caching, PVS-Accelerator, and GPU virtualization many organizations leverage XenServer to host and deliver their Citrix Virtual Apps and Desktops and Citrix DaaS workloads.Citrix recently announced that XenServer 8 is now included with their new subscription options:  Citrix for Private Cloud, Citrix Universal Hybrid Multi-Cloud, and Citrix Platform License.  In this episode we discuss XenServer generally as well as these new offerings and how they can be leveraged by customers. Host:  Bill SuttonCo-host:  Andy WhitesideCo-host:  Geremy Myers

In today's rapidly evolving cloud computing environment, balancing operational costs, user experience, and environmental sustainability is challenging and time-consuming for IT organizations. The recent general availability (GA) of Azure Hibernation with Citrix DaaS addresses these challenges. Since its initial tech preview, over 160 customers have successfully trialed this feature, transforming the management of their Azure virtual desktop infrastructure.Technology that drives actual cloud cost reductionAzure Hibernation allows businesses to pause virtual machines (VMs) when not in use, significantly reducing compute costs. It saves the VM's memory contents to the OS disk and deallocates the machine, stopping billing for compute resources and only charging for storage. Combined with Citrix AutoScale, this feature helps organizations manage VMs efficiently based on user demand, ensuring that resources are used only when necessary.Host: Bill SuttonCo-Host: Geremy Meyers

Building upon the robust security of Linux thin clients, Citrix is thrilled to announce the expansion of its Enterprise Browser offerings to Linux, marking a significant step in our access security platform expansion strategy. This empowers organizations to further secure access to web and SaaS applications, particularly for environments reliant on Linux thin clients, which are already locked down by design and managed by thin client vendors.This release, currently available as a private tech preview, comes packed with powerful features that are waiting for you to explore. As part of this preview, let's dive into its advanced capabilities, particularly in the context of enhanced security for Linux thin clients:Host: Andy WhitesideCo-host: Bill SuttonCo-host: Geremy MeyersCo-host: Monica Griesemer

Building upon the robust security of Linux thin clients, Citrix is thrilled to announce the expansion of its Enterprise Browser offerings to Linux, marking a significant step in our access security platform expansion strategy. This empowers organizations to further secure access to web and SaaS applications, particularly for environments reliant on Linux thin clients, which are already locked down by design and managed by thin client vendors.This release, currently available as a private tech preview, comes packed with powerful features that are waiting for you to explore. As part of this preview, let's dive into its advanced capabilities, particularly in the context of enhanced security for Linux thin clients:Host: Andy WhitesideCo-host: Bill SuttonCo-host: Geremy MeyersCo-host: Monica Griesemer

If you're ready to leverage the new LTSR but are still working on your upgrade plan, don't worry. We have quite a few resources available to help you have a successful upgrade including our plan, upgrade, succeed blog series, the latest Citrix Master Class, an FAQ blog for answers to your most pressing LTSR questions from the Citrix Master Class, and our tech paper on parallel migration. We are also incredibly excited to announce that the Citrix Workspace app 2402 LTSR for Windows is now generally available! This Citrix Workspace app LTSR for Windows includes an extended 3 years of support to help ease your client update processes.Moving fully to the cloud isn't for everyone, and we know that. That's why we've continued to invest in our on-premises solutions so you can leverage cloud capabilities on premises too. The Citrix Virtual Apps and Desktops 2402 LTSR includes several years' worth of features to take advantage of. Some of these features were previously only offered in the cloud, and a plethora of on-premises features have been added since the release of the last LTSR in March of 2022. Additionally, customers on our current release (CR) track can leverage this release as a regular update within their environments. So let's take a closer look at what the 2402 LTSR can do for you.Host: Bill SuttonCo-host: Geremy Meyers

I've said this before, and I'll say it again – if you are on the Citrix Long Term Service Release (LTSR) track, you've most likely been missing out on a lot of great features. But I get it; there are many valid reasons for choosing this path, including extended support. The good news is that Citrix Virtual Apps and Desktops 2402 LTSR is now available, and you can now take advantage of all the great features and enhancements made available over the last couple of years.This post is focused exclusively on our high-definition experience (HDX) capabilities. More specifically, the key HDX features and enhancements that we've introduced since the last LTSR (2203) was released. If you are still using Citrix Virtual Apps and Desktops 1912 LTSR, you should also take a look at my other post that talks about key features released between Citrix Virtual Apps and Desktops 1912 LTSR and Citrix Virtual Apps and Desktops 2203 LTSR.Host: Andy WhitesideCo-host: Bill Sutton

In today's dynamic work landscape, remote access and virtual desktop solutions have become essential for organizations striving for flexibility and productivity. Citrix has been at the forefront of empowering businesses with innovative technologies, and now, with Intel's new roadmap of GPU offerings, users can expect even more versatility and performance in their virtual desktop experiences.Host: Andy WhitesideCo-host: Bill SuttonCo-host: Todd Smith

New year means time for new resolutions and new budgets. If your IT team has big plans to invest in new infrastructure and high-value projects this year, adopting a bring your own device (BYOD) policy can help your organization save money without compromising on functionality. BYOD programs aren't the right choice for everyone, but if your business needs fall under any of the following, a BYOD program may be right for you:End users with locally installed applications on native endpoints who work in a hybrid or remote environmentThird-party contractors or partners who need to securely access your corporate resources from their employer's device Employees who hold extremely mobile roles and need a device that works on the go, such as a laptop or tabletThin or fat client users who work in a hybrid or remote setting for some portion of timeCitrix technology allows employees and contractors to securely access corporate resources from any device, including personal devices. The advantage of choosing Citrix for your BYOD policy is that Citrix offers an exceptional range of features, including a high-quality user experience, simple operational management, Zero Trust security, and reduced hardware costs. Plus, Citrix can save your business over 1 million dollars annually with a BYOD program when you switch 10,000 users from a managed endpoint program to a Citrix BYOD program. Let's take a closer look at how Citrix can ease the implementation of BYOD policies and reduce infrastructure costs.Host: Andy WhitesideCo-host: Monica Griesemer

Enterprises invest a tremendous amount in a variety of solutions to secure and deliver enterprise apps, data, and network access. With different solutions for web, SaaS, and Windows, dependencies on various infrastructure and devices, and additional complexity around internal and external access, enterprise IT environments have become increasingly fractured and costly to operate. That's why we are taking a simpler approach by building a unified platform that gives you zero-trust access, best-in-class app and desktop virtualization, and high-performance application delivery with comprehensive security.Host: Bill SuttonCo-host: Todd SmithCo-host: Monica Griesmer

Citrix's recent acquisition of vast limits GmbH, the German-based company behind uberAgent, marks a significant enhancement to the suite of Citrix observability solutions. This strategic move not only broadens the capabilities of Citrix's existing solutions set, encompassing Citrix Director, Monitor, Probes, Analytics for Performance, and Analytics for Security, but also introduces a new era of end-user computing (EUC) observability. uberAgent's capabilities aren't just limited to Citrix. You can leverage its monitoring capabilities to observe Windows AVD and W365 Cloud PCs as well.Host: Andy WhitesideCo-host: Bill Sutton

Citrix is gearing for HIMSS 2024 with a guest blog series featuring insights and innovations from some of our key partners. This first post is written by Jason Mafera, Healthcare Field CTO at IGEL Technology.You can visit Citrix and IGEL at HIMSS booth #3212 to hear more about how the partnership is helping to redefine healthcare IT, empower providers, and enhance patient care.For healthcare providers, it's not a matter of IF but WHEN you'll be impacted by ransomware, which unfortunately is still finding victims and impacting care delivery. After seeing a post-pandemic drop, the rate of ransomware is accelerating again. Two groups getting attention lately are CIOp and BlackCat (ALPHV). ClOp's MOVEit Transfer hack to date has affected 15 million people and 121 organizations. BlackCat (ALPHV), skilled at exfiltration, threatened to leak photos and sensitive data of a plastic surgeon's patients and, according to a Check Point report, previously leaked patients' photos and medical records after an attack against American healthcare provider LVHN earlier this year.Host: Andy WhitesideCo-host: Bill SuttonCo-host: Philip SellersCo-host: Todd Smith

Our last Long Term Service Release (LTSR) was released in 2022, and since then we've introduced many new features via our Current Releases (CR). That means 2 years of new features are coming to our newest LTSR. We also know a lot of customers are on our 1912 LTSR, so there are almost 4 years of new features to discover. It is especially important for 1912 customers to begin prepping for an upgrade, as 1912 goes EOL in Dec 2024. Citrix previously announced that our new LTSR will be coming early 2024, which means it's time to start planning your upgrade!Host: Andy WhitesideCo-host: Bill SuttonCo-host: Philip Sellers

Is there a better present than new features and a new Citrix release? Citrix continues to deliver on our commitment to hybrid environments quarter after quarter with releases for both Citrix Virtual Apps and Desktops and our Citrix cloud platform. We're excited to wrap up this holiday season with more releases to help improve your efficiency, security, and end user experience. With all that being said, we're thrilled to announce the general availability of Citrix Virtual Apps and Desktops 7 2311 to our customers! This release comes with site management improvements, SPA on-prem plug-in, new StoreFront UI, and more! As we promised at the beginning of the year with the launch of Destination: Hybrid, we have continued to deliver feature after feature to help drive parity between our on-premises and cloud platforms.Citrix has been focusing our innovation efforts over four main categories, and we are aligning our feature announcements along these four groups:Operational and IT EfficiencyWorkload and Device Flexibility Security and ComplianceEmployee Experience TechnologyLet's dive into the features and capabilities we have introduced in all four categories for this quarter across cloud and on premises!Host: Andy WhitesideCo-host: Monica Griesemer

In the dynamic landscape of enterprise browsing solutions, ensuring not just security but also comprehensive admin visibility is paramount. At Citrix, we take pride in our Citrix Enterprise Browser — a robust solution that goes beyond “just” enabling secure access to your web/SaaS applications to also providing unparalleled insights for administrators. In this blog, we'll dive into the seamless integration between the Enterprise Browser and Citrix Analytics Service (CAS) for Security, showcasing how it elevates the admin's ability to monitor, manage, and respond to potential risks effectively.Host: Andy WhitesideCo-host: Bill SuttonCo-host: Todd SmithCo-host: Geremy Meyers

You probably use some Citrix features more than others depending on what your IT environment needs. With everything new we have added this year for better Operational and IT Efficiency, Workload and Device Flexibility, Security and Compliance, and Employee Experience Technology, you've probably adopted some new features too. But with so many new features, make sure you're not missing out on existing ones that can make your environment more efficient and help you save money. These features work across cloud, hybrid, and on-premises solutions, so no matter where your environment is hosted you can take advantage of our cost saving solutions. If you're interested in adopting any of these 5 features, make sure to check out our Citrix Product Documentation for more. Host: Andy WhitesideCo-host: Bill SuttonGuest: Monica Griesemer  

Looking back on one year post-acquisition and transformation into Cloud Software Group, it's clear Citrix has undergone significant changes and many people have had a lot of questions. However, we've now firmly established ourselves as a company that delivers mission-critical enterprise software at scale, and that has provided the opportunity for the Citrix business unit to refocus on what's most important: delivering high-performing applications and desktops from any cloud or on-premises data center. Better prioritizing what works best for our customers started with listening to your feedback and using that to inform our product strategy, so we could deliver the solutions that will make the most impact on your IT environment. We are the industry leader in this technology – if you need a reminder, visit our comparison page to see how Citrix stacks up against VMware, as well as all the value we bring to Microsoft solutions. We started with recommitting to supporting hybrid work environments, flexible infrastructure and vendor choice, and long-term innovation in line with what you need. And we've already made progress toward our goals with new releases, more investment in the technologies you need, and more deployment flexibility, which is unmatched by our competitors. Host: Andy WhitesideCo-host: Bill SuttonCo-host: Todd Smith

Businesses today are increasingly focusing on two core challenges when managing their IT infrastructure: cost efficiency and environmental sustainability. The integration of Citrix DaaS with Microsoft Azure presents a compelling solution to address both challenges concurrently. Here's how leveraging Citrix DaaS and Azure's hibernation features can lead to significant savings, better user experience, and a smaller carbon footprint.Host: Andy WhitesideCo-host: Bill SuttonCo-host: Geremy Meyers

Citrix is bringing new features to your apps and desktops quarter after quarter. And we are just getting started as we're rounding out the second half of the year. These past few months have come with improved security features, enhanced user experience technologies, and streamlined management capabilities. We continue to bring more features and capabilities across cloud and on-premises environments and are truly making hybrid the destination. That's why we are excited today that for on-premises organizations leveraging our Citrix Current Release, Citrix Virtual Apps and Desktops 7 2308 is now generally available! This release comes with enhanced reboot schedules, SQL server 2022 support, vertical load balancing improvements, and much more for on-premises. We have now also introduced a Trial Universal Subscription! You can find out all about the great benefits of Citrix Universal License here. With that said, it is important to note that this blog encapsulates the biggest updates from the last few months across both on-premises and DaaS. Citrix is innovating in four main categories, and we have sorted the new feature announcements into those four categories below:Operational and IT EfficiencyWorkload and Device Flexibility Security and ComplianceEmployee Experience TechnologyHost: Andy WhitesideCo-host: Bill SuttonCo-host: Geremy MeyersCo-host: Todd SmithGuest: Monica Griesemer

Citrix is bringing new features to your apps and desktops quarter after quarter. And we are just getting started as we're rounding out the second half of the year. These past few months have come with improved security features, enhanced user experience technologies, and streamlined management capabilities. We continue to bring more features and capabilities across cloud and on-premises environments and are truly making hybrid the destination. That's why we are excited today that for on-premises organizations leveraging our Citrix Current Release, Citrix Virtual Apps and Desktops 7 2308 is now generally available! This release comes with enhanced reboot schedules, SQL server 2022 support, vertical load balancing improvements, and much more for on-premises. We have now also introduced a Trial Universal Subscription! You can find out all about the great benefits of Citrix Universal License here. With that said, it is important to note that this blog encapsulates the biggest updates from the last few months across both on-premises and DaaS. Citrix is innovating in four main categories, and we have sorted the new feature announcements into those four categories below:Operational and IT EfficiencyWorkload and Device Flexibility Security and ComplianceEmployee Experience TechnologyHost: Andy WhitesideCo-host: Bill SuttonCo-host: Geremy MeyersCo-host: Todd SmithGuest: Monica Griesemer

Virtualization takes many shapes and sizes. For your business, it may make the most sense to host your applications in the cloud, so that you can expand as needed for seasonal workforces or contractors. You may need to host some applications on-premises for compliance reasons. It may make even more sense to utilize a hybrid model and host some applications in the cloud and some on-premises. However, hybrid environments can increase complexity and reduce efficiency for IT departments if not managed correctly, multiplying the number of deployments that need to be managed.With Destination: Hybrid, Citrix makes managing hybrid deployments simple and efficient. Many of our latest feature developments have been aimed at increasing operational efficiency across hybrid, cloud, and on-premises deployments. IT Admins can work from any management location they choose with Citrix, for a fully customizable solution, with no obligation to move fully to the cloud. This shift is part of our Destination: Hybrid initiative to meet you where you are, on-premises, in the cloud, or a combination of both. All of the innovations you will read about below save admins time and effort when rolling out application and desktop workloads. VDA upgrade service, Web Studio for on-premises deployments, automatic agent upgrades, and Autoscale for on-premises deployments offer a wide variety of new tools that will make your environment more efficient than ever, with less effort from your IT team.Host: Andy WhitesideCo-host: Bill SuttonCo-host: Geremy MeyersCo-host: Todd Smith

Last fall, Citrix and Google Cloud announced our commitment to helping customers accelerate and embrace hybrid work models with our strengthened roadmap and desktop-as-a-service (DaaS) offerings on Google Cloud.Today, we're proud to share that we've delivered on the first steps of our joint DaaS roadmap — making it easier than ever for organizations with Citrix VDI solutions to transition to Citrix DaaS on Google Cloud. And the timing couldn't be better. With 90 percent of organizations planning to adopt hybrid work this year, IT needs a way to get there that's efficient, cost-effective, secure, and flexible.Host: Andy WhitesideCo-host: Bill SuttonCo-host: Geremy MeyersCo-host: Todd Smith

The Citrix ITSM Adapter service is a cloud-enabled service that, when installed in a ServiceNow instance, provides an easy way to seamlessly integrate ServiceNow capabilities with your Citrix environments. With the Citrix ITSM Adapter for ServiceNow, you can:Experience intelligent automation of employee self-servicesSimplify the provisioning and de-provisioning of your Citrix resourcesAccess a centralized dashboard where you can monitor alerts and notifications and decide which incidents to follow up onWith this integration, you'll be able to save valuable time spent by your IT team on manual and one-off processes by automating mundane work, as well as help empower end users to stay productive. By improving the IT management of Citrix services while enhancing the user experience, everyone gets more time to focus on the strategic priorities that matter most.Over the past few months, the Citrix ITSM team has delivered many new features and enhancements through the 21.12.1 and 22.3.0 releases. For a complete list of what we've introduced in the past several releases, please visit our product documentation.In this blog post, we will highlight some of the key enhancements we've introduced with the Citrix ITSM Adapter for ServiceNow service. Let's take a look at some of these releases in more detail.Host: Andy WhitesideCo-host: Bill SuttonCo-host: Geremy MeyersCo-host: Todd SmithGuest: Amir TrujilloGuest: Charlie Lopez

While chatbots have been hailed by some as the future of IT support, some IT leaders say chatbots aren't very robust. For example, IT teams still find themselves manually handling common incidents such as virtual application and desktop session “resets.”In simpler terms, while chatbots manage IT tickets on the frontend, they still require manual help desk intervention on the backend — even for simple things. Citrix session resets have been identified as a “Top 5 use case” and the need for resets can be caused by a variety of factors, such as networking issues, forgotten passwords, or an issue with the IT organization's chosen authentication policies, such as single sign-on or multi-factor authentication.To help relieve this burden for IT teams, Citrix and ServiceNow have developed a new solution that helps integrate ServiceNow capabilities seamlessly within the Citrix environment. This empowers IT teams to deliver always-on, automated, AI-powered support natively through another chat application such as Microsoft Teams or Slack. Not only does this integration solve significant automation challenges (such as automatic resolution of common virtual session resets) for IT teams, it also helps deliver superior customer experience to all employees, regardless location.Host: Andy WhitesideCo-host: Bill SuttonCo-host: Geremy MeyersCo-host: Todd SmithGuest: Amir TrujilloGuest: Charlie Lopez

The rise of remote and hybrid work has allowed users to access their Citrix environments in increasingly diverse ways. To support this rise in flexible working arrangements, employers are now tasked with providing a seamless end-user experience across an array of endpoints. This adds complexity to managing, deploying, and standardizing Citrix Workspace app configurations and upgrades. Outdated Workspace app versions can lead to version drift, security vulnerabilities, discrepancies in capability, and connectivity issues – all headaches for an administrator.To address these issues, we introduced Citrix Global App Configuration Service which offers a convenient and centralized deployment solution for administrators delivering the Citrix Workspace app across devices, domains, and operating systems. Available via the Citrix Cloud console without additional licensing, Global App Configuration Service enables Citrix administrators to control and deploy Citrix Workspace app configurations and settings — without depending on 3rd party app-deployment tools across on-premise and cloud environments. Citrix teams can now manage and upgrade the Citrix Workspace app on any device accessing the Citrix environment, including BYO devices.It also provides a one-stop shop for administrators to apply application settings such as agent management, session resolution, and clipboard redirection for all end users accessing the environment. Global App Configuration Service offers essential services to streamline the admin and end-user experience of the Citrix Workspace app. These services address several major use cases such as email discovery of StoreFront/Workspace, centralized Workspace agent management, and application configuration.Host: Bill SuttonCo-host: Geremy Meyers

We've released a variety of Citrix security features over the past few months that improve security in the cloud, on-premises, and in hybrid environments. Working to make Citrix solutions work for you is our number one priority. We listened to your feedback, and we know that features that power your secure Zero Trust environment, no matter where your desktops are hosted, are the most important to your business. So we built our Destination: Hybrid product roadmap around more security. We're prioritizing the development of features that make your environment even more secure and compliant. New features have rolled out for a number of our solutions, including Anti-DLL injection and granular security controls for App Protection, an on-premises version of Secure Private Access, and upgrade scheduling and on-premises upgrades for Session Recording. Even better, you can access all of these features through the Citrix Universal subscription. With Destination: Hybrid, we're delivering more tools, and more controls across our suite of technologies to create a single platform for Zero Trust app access. And we will continue to make security improvements for you as part of our security and compliance improvement initiatives. Read on for more on how your environment is more secure than ever with features to protect you against old and new threats. Host: Andy WhitesideCo-host: Geremy MeyersCo-host: Todd Smith

We are excited to announce the availability of Citrix Autoscale for Citrix Virtual Apps and Desktops (CVAD) for on-premises customers. Our Autoscale power management solution enables customers to strike the right balance between delivering a great end-user experience and optimizing costs. Let's take a closer look at what this means for you. Host: Andy WhitesideCo-host: Bill SuttonCo-host: Geremy Meyers

It's no secret that Citrix continues to innovate and deliver new capabilities to make your environments more flexible, increase deployment speed, and improve end user experiences. Citrix is also fully committed to meeting organizations where they are in their deployment journeys, and the Citrix Universal subscription is only our first step in this journey. With the move toward Citrix Universal subscription, we are not only adding features to our Citrix DaaS cloud service, but we are continuing to add features and capabilities to on-premises deployments.That's why we are excited to announce the release of Citrix Virtual Apps and Desktops 7 2305! This IT-managed current release delivers new end user enhancements, security capabilities, and much more that we will discuss below.As we evolve and gain input from our customers, we are building more functionality inside of four major categories. We have broken out our feature updates into each of these groups: Operational and IT EfficiencyWorkload and Device Flexibility Security and ComplianceEmployee Experience TechnologyOur approach goes beyond the traditional cloud and on-prem categorizations, providing a comprehensive overview of the capabilities offered by the Citrix platform. Let's dive right into these developments!Host: Bill SuttonCo-host: Geremy MeyersCo-host: Monica Griesmer Co-host: Todd Smith

It's no secret that Citrix continues to innovate and deliver new capabilities to make your environments more flexible, increase deployment speed, and improve end user experiences. Citrix is also fully committed to meeting organizations where they are in their deployment journeys, and the Citrix Universal subscription is only our first step in this journey. With the move toward Citrix Universal subscription, we are not only adding features to our Citrix DaaS cloud service, but we are continuing to add features and capabilities to on-premises deployments.That's why we are excited to announce the release of Citrix Virtual Apps and Desktops 7 2305! This IT-managed current release delivers new end user enhancements, security capabilities, and much more that we will discuss below.As we evolve and gain input from our customers, we are building more functionality inside of four major categories. We have broken out our feature updates into each of these groups: Operational and IT EfficiencyWorkload and Device Flexibility Security and ComplianceEmployee Experience TechnologyOur approach goes beyond the traditional cloud and on-prem categorizations, providing a comprehensive overview of the capabilities offered by the Citrix platform. Let's dive right into these developments!Host: Andy WhitesideCo-host: Bill SuttonCo-host: Geremy MeyersCo-host: Monica Griesmer 

It's no secret that Citrix continues to innovate and deliver new capabilities to make your environments more flexible, increase deployment speed, and improve end user experiences. Citrix is also fully committed to meeting organizations where they are in their deployment journeys, and the Citrix Universal subscription is only our first step in this journey. With the move toward Citrix Universal subscription, we are not only adding features to our Citrix DaaS cloud service, but we are continuing to add features and capabilities to on-premises deployments.That's why we are excited to announce the release of Citrix Virtual Apps and Desktops 7 2305! This IT-managed current release delivers new end user enhancements, security capabilities, and much more that we will discuss below.As we evolve and gain input from our customers, we are building more functionality inside of four major categories. We have broken out our feature updates into each of these groups: Operational and IT EfficiencyWorkload and Device Flexibility Security and ComplianceEmployee Experience TechnologyOur approach goes beyond the traditional cloud and on-prem categorizations, providing a comprehensive overview of the capabilities offered by the Citrix platform. Let's dive right into these developments!Host: Andy WhitesideCo-host: Bill SuttonCo-host: Geremy MeyersCo-host: Monica Griesmer 

It's no secret that Citrix continues to innovate and deliver new capabilities to make your environments more flexible, increase deployment speed, and improve end user experiences. Citrix is also fully committed to meeting organizations where they are in their deployment journeys, and the Citrix Universal subscription is only our first step in this journey. With the move toward Citrix Universal subscription, we are not only adding features to our Citrix DaaS cloud service, but we are continuing to add features and capabilities to on-premises deployments.That's why we are excited to announce the release of Citrix Virtual Apps and Desktops 7 2305! This IT-managed current release delivers new end user enhancements, security capabilities, and much more that we will discuss below.As we evolve and gain input from our customers, we are building more functionality inside of four major categories. We have broken out our feature updates into each of these groups: Operational and IT EfficiencyWorkload and Device Flexibility Security and ComplianceEmployee Experience TechnologyOur approach goes beyond the traditional cloud and on-prem categorizations, providing a comprehensive overview of the capabilities offered by the Citrix platform. Let's dive right into these developments!Host: Andy WhitesideCo-host: Bill SuttonCo-host: Geremy Meyers

56 percent less hardware spending each year. That's how much organizations can potentially save with a desktop as a service (DaaS) solution. There are many benefits related to moving to the cloud using solutions like DaaS (such as improved employee and IT efficiency, easier software upgrades, and enhanced security), but optimizing IT spend is usually the main driver. Because the cost of cloud computing is based on the IT resources you actually use, it's usually much most cost-effective than building out physical server rooms that can sit idle during off-peak times.Host: Andy WhitesideCo-host: Geremy MeyersCo-host: Todd Smith

The Citrix Workspace app is a cloud-based platform application that is leveraged by millions of users for secure access to virtual desktops and apps from any device. The Citrix team knows how important it is to provide users with a clean, fast user experience, a modern look and feel, and a hassle-free start to the day.Since we released the Citrix Workspace app in 2019, we have continued to innovate and improve the user experience through streamlined management and integrations. As we detailed in our recent Destination: Hybrid event, we are focused on delivering the best possible app and desktop experience for your enterprise deployments and have been working to give users better access and control of their resources.That's why we are excited to announce that we are revamping the cloud-based Workspace user interface (UI) into an ultra-sleek user portal to declutter app and desktop options. We are implementing new features within the UI that will improve the utility and usability of Workspace.Host: Andy WhitesideCo-host: Bill SuttonCo-host: Todd SmithCo-host: Geremy Meyers

If you haven't picked up on the trend yet, let me just reinforce that Citrix is working overtime in 2023 to help you go all-in on your hybrid multi-cloud strategy. As we announced earlier this year, we're significantly investing in features and solutions that provide you with the choice and flexibility to develop your environment how you want it, where you want it, and to integrate with solutions you want.To that end, we know that many of you are leveraging or considering leveraging Nutanix Cloud Clusters (NC2) hybrid multi-cloud software to simplify IT operations, move to the cloud faster, and lower your on-premises cost of operations. We are excited to announce official support for running Citrix DaaS and Citrix Virtual Apps and Desktops on Nutanix Cloud Clusters on Azure.The Citrix plugin for NC2 on Azure is available today for early access, and is currently compatible with Citrix Machine Creation Services (MCS). Compatibility with Citrix Provisioning Services (PVS) is expected prior to general availability later this year.While Nutanix NC2 on Azure was previously a Citrix-Ready validated solution, by providing official Citrix support, we're ensuring customers can move forward with their hybrid multi-cloud deployment plans, and be confident that they'll have a great support experience if they run into any issues along the way.Azure support for NC2 comes as a significant extension to previously announced support for Nutanix Cloud Clusters on AWS – a capability shown to help you burst 2,000 Citrix Desktops to AWS in under two hours as opposed to days or weeks!Host: Bill SuttonCo-host: Geremy MeyersCo-host: Todd Smith

As organizations embark on adopting zero trust network access (ZTNA) solutions, they often desire the flexibility of a hybrid strategy with the choice to use a mix of SaaS-based and / or customer-managed solutions to best suit their needs. Particularly organizations with closed networks, highly regulated environments, and / or strict data & privacy controls continue to prefer an on-premises solution while leveraging a vendor-operated cloud-based solution where it makes sense without compromising security and end-user experience outcomes.One year ago, we launched Citrix Secure Private Access service — a cloud-based zero trust security solution that provides comprehensive ZTNA to all IT-managed applications, a curated end-user experience through Citrix Enterprise Browser, adaptive authentication, app protection, and adaptive security controls including Remote Browser Isolation, to provide unified access and protect against data loss threats. Citrix has been a leader in delivering unified, secure, zero trust access to enterprise applications for decades. We are committed to the principles of “Never Trust, Always Verify” and have continued our innovation to meet our customers where they are in their secure access strategy.Today, we are pleased to announce the General Availability of Secure Private Access On-Premises solution — a major milestone in our journey to deliver ZTNA as a full customer-managed on-premises solution.Host: Bill SuttonCo-host: Todd SmithCo-host: Geremy MeyersCo-host: Patrick Coble

It has only been a month since Citrix announced our strategy to support “Hybrid as the Destination”, an initiative to develop features both for on-prem and cloud customers, and already we are pleased to announce that Web Studio is now generally available for all Citrix customers! Regardless of the deployment scenarios, our customers now share the same modernized admin experience when using both Citrix DaaS and/or Citrix Virtual Apps and Desktops (CVAD) on-prem deployments.Host: Bill SuttonCo-host: Geremy MeyersCo-host: Todd Smith

Over the past few months, you may have heard about some significant changes to Citrix. Most notably, Citrix Systems went private in September of 2022 and became a business unit of Cloud Software Group.Now, naturally you're asking yourself, “What does this mean for me?” And honestly, that's a fair question. After all, tech companies are restructuring and merging at a regular occurrence these days, and it often doesn't alter much from a customer perspective.However, in this case, Citrix going private means many positive, tangible changes are coming to our customers. With this new structure, the Citrix business unit of Cloud Software Group now has the flexibility and autonomy to focus on our core strength: providing an enterprise platform for app and desktop delivery. And that doesn't just mean Windows apps. We're evolving the platform itself to support and secure the growing number of enterprise web and SaaS apps critical to your business.Host:  Andy WhitesideCo-host: Bill SuttonCo-host: Geremy MeyersCo-host: Todd Smith

Over the past few months, you may have heard about some significant changes to Citrix. Most notably, Citrix Systems went private in September of 2022 and became a business unit of Cloud Software Group.Now, naturally you're asking yourself, “What does this mean for me?” And honestly, that's a fair question. After all, tech companies are restructuring and merging at a regular occurrence these days, and it often doesn't alter much from a customer perspective.However, in this case, Citrix going private means many positive, tangible changes are coming to our customers. With this new structure, the Citrix business unit of Cloud Software Group now has the flexibility and autonomy to focus on our core strength: providing an enterprise platform for app and desktop delivery. And that doesn't just mean Windows apps. We're evolving the platform itself to support and secure the growing number of enterprise web and SaaS apps critical to your business.Host:  Andy WhitesideCo-host: Bill SuttonCo-host: Geremy MeyersCo-host: Todd Smith