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It's just Trevor, Tom, and Jenn on deck this week—and things get real weird, real fast. We kick things off by confessing the one thing we've each tried on a cruise and absolutely hated (hint: snails and slow check-ins don't mix). From there, we stumble into the great passport photo debate—should you smile, or should you look like your soul left on embarkation day? We also talk about Carnival's new hardline stance on booze smugglers (spoiler alert: you could get banned), and share our own strategies for sipping smart while staying within the rules.And then—finally—a podcast mystery gets solved thanks to a Speakpipe voicemail that had us crying with laughter. Toilet talk? Maybe. Worth it? Definitely.All this, plus Jenn's now-official nickname for Christine Duffy... "The Dove."
We are thrilled to have the incredible Christine Duffy joining us today. Christine is the president of Carnival Cruise Line. She is a remarkable industry leader with a wide range of impressive accomplishments who has mentored hundreds, if not thousands, of people throughout her career. Stay tuned for the wisdom and the wealth of experience Christine shares today. Unconventional Path to the Travel Industry Her career in the travel industry started with her ambition to become an international flight attendant, inspired by her travels and French heritage. When she lost her dream due to a height restriction, she began working as a travel agent, eventually becoming president at McGettigan and later CEO of Maritz Travel Company. Her leadership in the corporate meetings and events sector and her involvement with MPI and other associations laid the foundation for her future achievements. Connect with Eric Rozenberg On LinkedIn Facebook Instagram Website Connect with Christine Duffy On LinkedIn Carnival Cruise Line
Royal Caribbean Icon of the Seas review from a preview cruise with around 5,000 guests onboard. Christine Duffy, President of Carnival Cruise Line, stops by the talk about the new resort Celebration Key.
Join host Gene Cunningham and guest Christine Duffy, President of Carnival Cruise Line, as they discuss how Carnival overcame the challenges of the Covid pandemic and the creation of opportunities to propel the company safely into the future. This conversation is an excerpt from the 2021 Bayer International Business Conference that took place on December 7, 2021 at Saint Louis University.Christine captains a company that sails a fleet of 25 ships, annually hosts nearly six million guests and employs more than 40,000 people who hail from 120 nations around the globe.
Bahamian government's plan to raise port taxes [00:01:00] The Bahamian government wants to raise port taxes, which is an expense that cruise lines pass on to cruisers. Christine Duffy, the president of Carnival Cruise Line, recently told Travel Weekly that Carnival would like to push these new fees off for a while. NTSB report on a cruise ship collision in Alaska [00:03:52] The NTSB released their report about a cruise ship that hit the dock last year in Alaska, and it turns out that back in 2021, the pier had been extended as part of a renovation process, but the information was not actually passed along to the National Oceanic and Atmospheric Administration (NOAA). Royal Caribbean's new ship Utopia of the Seas [00:05:50] Royal Caribbean's Utopia of the Seas, an Oasis class ship, will start sailing next summer and doing short cruises out of Port Canaveral. Princess Cruises' New Ship [00:07:36] Discusses Princess Cruises' new ship, Sun Princess, and its family-oriented features, including a new area called Park 19 with a sea breeze attraction, splash zone, and ping pong tables. Norwegian Cruise Line's New Shows [00:10:34] Discusses Norwegian Cruise Line's decision to replace their Broadway-style shows with cheaper, jukebox musicals, and the potential impact on guest experience. New Carnival Cruise Line Menus [00:13:22] Discusses the new menus being introduced on the Carnival Dream, which include more vegetarian options and the ability to order items from specialty restaurants for a surcharge. Food Talk [00:15:38] Doug Parker and Richard Simms discuss the new menu on Carnival Cruise Line's Dream ship, including the steakhouse selections and the main dining room's comfort food. Travel Insurance during Hurricane Season [00:20:55] Dan Silkin, President of tripinsurance.com, advises listeners to buy travel insurance to protect against hurricanes canceling their vacation, but notes that cruise ships are not considered destinations by insurance companies. Compensation for Missed Ports [00:23:25] Doug Parker asks Dan Silkin if missing a port due to political unrest, like Royal Caribbean's abrupt departure from Haifa, would be compensated by travel insurance, but Silkin notes that ports of call may not be considered destinations by insurance companies. Norovirus and COVID-19 [00:25:13] Discussion on how travel insurance policies cover norovirus and COVID-19, and the importance of having third-party medical proof for filing a claim. Medical Coverage on Cruise Ships [00:30:38] Explanation of how travel insurance policies cover medical treatment on board a ship, even if the incident was not reported locally, and the importance of having travel insurance for medical coverage. Primary Coverage for Medical Expenses [00:31:12] Importance of buying a travel insurance plan with primary coverage for medical expenses, as domestic health insurance policies may not cover medical treatment on board a ship or outside the United States. Travel Insurance Coverage [00:32:18] Discussion on the importance of medical evacuation coverage and recommended coverage amounts for different travel destinations. Disputed Insurance Claim [00:36:03] Advice on how to appeal a denied insurance claim and the option to file a complaint with the state insurance bureau. Customer Perception of Carnival [00:40:12] Discussion on a customer's negative experience with Carnival Cruise Line and the importance of customer perception in the service industry. How to Contact Trip Insurance [00:41:25] Dan Silkin, President of Trip Insurance, shares how to contact their customer support line or send an email for assistance.
If most organizations found themselves as the punchline of a late-night comedy joke, their CEO or head of communications might consider it a crisis. But Carnival Cruise Lines is different. Hear from their president, Christine Duffy, and CCO, Chris Chaimes, about how the organization's loyalty and good humor serve as a shield for the brand.
In this episode of the Rising Stars Podcast, join us for a talk with several women at Star Micronics as we celebrate Women's History Month. Host Brianna Moriarty talks with Christine Duffy, Director of Distribution Sales, Christin Dorner, Content and Media Manager, Maryah Balerdi, Inside Sales Coordinator, Kathy Parker, Operations Manager, and Joey Anna Durso, Human Resources Manager, each of whom brings different experiences and stories to the table. Together, Brianna and the wonderful women at Star discuss careers, thoughts on being women in the tech world, and first-hand advice for our listeners. Enjoy the show! Click each woman's name to connect on LinkedIn – https://www.linkedin.com/in/christine-duffy-b2b6a85/ (Christine Duffy), https://www.linkedin.com/in/christindorner/ (Christin Dorner), https://www.linkedin.com/in/maryah-lucia-balerdi-640bb329/ (Maryah Balerdi), https://www.linkedin.com/in/kathleen-parker-553b0b1a/ (Kathy Parker), and https://www.linkedin.com/in/joeyannadurso/ (Joey Anna Durso). And as always, to stay up-to-date on all things Star, don't forget to follow us onhttps://twitter.com/StarMicronics ( Twitter),https://www.linkedin.com/company/1251978/ ( LinkedIn),https://www.facebook.com/StarMicronicsSMA/ ( Facebook),https://www.instagram.com/starmicronics/ ( Instagram), andhttps://www.youtube.com/channel/UCzFsbwqptC1jQwIBKbz4ppw ( YouTube). Resources for women in technology: https://www.gorspa.org/communities/w2w-community/ (RSPA W2W Community) https://www.wnetonline.org/ (WNET) https://www.hiretechladies.com/ (Tech Ladies) https://womenininnovation.co/ (Women In Innovation) https://www.womenwhocode.com/ (Women Who Code) Loving the podcast? Subscribe now to never miss a beat, and be sure to let us know what you think by leaving a review!
Join host Gene Cunningham and guest Christine Duffy, President of Carnival Cruise Line, as they discuss how Carnival is overcoming the challenges of the Covid pandemic and the creation of opportunities to propel the company safely into the future. This conversation is an excerpt from the 2021 Bayer International Business Conference that took place on December 7, 2021 at Saint Louis University.Christine captains a company that sails a fleet of 24 ships, annually hosts nearly six million guests and employs more than 43,000 people who hail from 110 nations around the globe. Host Gene Cunningham is a current faculty member in the Chaifetz School of Business at Saint Louis University and retired Aerospace Executive with a 41-year career in International Business, Strategy, and Operations.Special thanks to Bayer for sponsoring this episode.
Cruise News Briefing - January 4, 2022. Carnival president Christine Duffy assisted with raising the ball in Times Square on New Year's Eve. 32 new ships are set to debut this year, including Wonder of the Seas and Disney Wish. Disney Fantasy guests were not permitted ashore in St. Thomas last week. Cruise line stocks were up on Monday for CCL, RCL, and NCLH.
Today's podcast guest is Christine Duffy, one of the most influential leaders in the Cruise Line and Travel Industry. She shares her story of humble beginnings in Philadelphia to the appreciation of travel and exploration of people. As she describes growing up as "Blue Collar", her mother taught sewing lessons to the neighbors and independently raised her two girls in a glamorous manner. Her work ethic and drive led her from starting in the travel industry as an assistant to climbing her way to the top position 19 years later. The acceleration was due to her love of leadership, people, business, and travel. We discuss: -The influence of Philadelphia and her marriage of 40+ years to the love of her life -The creativity of her mother and examples set for independence and self-reliance -Never forgetting her roots and treating everyone with exceptional kindness and respect -Growing business and taking everyone along A remarkable President, Leader, and Human Being!!! Christine is president of Carnival Cruise Line, certified as a Great Place to Work and the flagship brand of global cruise industry leader Carnival Corp., the world's largest leisure travel company. As president, she captains a company that sails a fleet of 24 ships, annually hosts nearly 6 million guests and employs more than 43,000 people who hail from 110 nations around the globe. Celebrating 6 years with Carnival, Christine joined in 2015 after a successful tenure as president and CEO of the Cruise Lines International Association (CLIA), which represents the $120 billion global cruise industry. She has been a strong supporter of women's leadership in the travel industry. She was recently named by Women Leading Travel & Hospitality as one of its top women in travel and hospitality. She is also a member of The Committee of 200, made up of the world's most successful women business leaders. She has also been honored by the Convention Industry Council and the U.S. Coast Guard, among others. Christine was a member of the Joint Civilian Orientation Conference class of 2018, the nation's oldest and most prestigious public liaison program for the Department of Defense.
Cruise News Briefing - April 5, 2021. The U.S. Centers for Disease Control has issued new guidance in Phase 2 of the Conditional Sailing Order. Carnival Cruise Line president Christine Duffy tours the line’s new Port Canaveral terminal. Celebrity Cruises’ new ship, Celebrity Beyond, has completed her first float-out. The stock market was closed in observance of Good Friday.
Cruise News Briefing - March 1, 2021. The U.S. government is working with the Canadian government in hopes of saving the 2021 Alaska cruise season. Carnival Cruise Line president Christine Duffy addresses the state of the cruise line in a new video released late last week. Royal Caribbean Group releases study results on its shipboard HVAC system. Cruise stocks closed up for CCL, RCL, and NCLH.
“The communicators have to ask the tough questions, but we also have to bring people together, and we have to understand their needs.” Chris Chiames is the Chief Communications Officer of Carnival Cruises. As CCO, Chris reports directly to Carnival Cruise Line's President, Christine Duffy. He oversees the company's internal and external communications, reputation and issues management, and executive communications. Before joining Carnival in 2018, he worked as a senior communications executive mostly for major travel industry organizations, including, among others, Sabre Corporation and Orbitz Worldwide. He has a master's degree in public administration from the Harvard Kennedy School, as well as a master's in journalism from the University of Maryland and a bachelor of arts in journalism from Fresno State University. In the interview, Chris describes some innovative ways Carnival kept in touch with its legions of devoted customers when the company was unable to run cruises for three-quarters of a full year. And he advises that the best way to be ready to communicate during an emergency is to act as though every day is a crisis, along with thoughts on best practices for D&I. Here are some key takeaways from this conversation with Chris. It's fine to pitch yourself as a storyteller as long as your stories are relatable to finance people. In business, success is measured in financial terms and odds are good that HR, marketing, and other senior executives you are answering to and working with have financial backgrounds. That means comms people have to be comfortable with the numbers as well as the words. Sometimes making culture more welcoming to people of different ethnicities, genders, and backgrounds are as simple as changing a word. For example, after suggesting Carnival edit the description of the onboard job position for “Hostess” to something more gender-neutral, Chris was told there weren't any male hosts anyway. Of course, no one is likely to apply for a job with a title that excludes them. Communicating effectively during a crisis has to start long before the emergency arrives. Every comms worker knows that advance planning is essential if you are to navigate troubled times successfully. Chris takes that a lot farther, arguing that every day is a crisis dress rehearsal. That means making sure you're always grooming your brand's reputation as assiduously as you would if you were actually in a crisis. A crisis is no time to try to fix a bad reputation, so do the work as far upstream as possible. Difficult times can enable bonding among teams. Counter-intuitive? It sure sounds like it. But it's less counter-intuitive when you consider that survivors of tumultuous times can develop a bond -- Chris describes it as a foxhole mentality – that gets its adhesive qualities from everyone doing unfamiliar jobs, having to rely on one another like never before – and not having to struggle against as much bureaucratic obstruction. Try to find time and perspective to observe the positive effects of this difficult time period on your teams' dynamics as there may be major lessons there for less chaotic times. ----- Produced by https://podcastlaunch.pro (Simpler Media)
Chris Chiames is the Chief Communications Officer of Carnival Cruises. As CCO, Chris reports directly to Carnival Cruise Line’s President, Christine Duffy. He oversees the company’s internal and external communications, reputation and issues management, and executive communications. Before joining Carnival in 2018, he worked as a senior communications executive mostly for major travel industry organizations including, among others, Sabre Corporation and Orbitz Worldwide. He has a master’s degree in public administration from the Harvard Kennedy School as well as a master’s in journalism from the University of Maryland and a bachelor of arts in journalism from Fresno State University. In the interview, Chris describes some innovative ways Carnival kept in touch with its legions of devoted customers when the company was unable to run cruises for three-quarters of a full year. And he advises that the best way to be ready to communicate during an emergency is to act as though every day is a crisis along with thoughts on best practices for D&I. Here are some key takeaways from this conversation with Chris It’s fine to pitch yourself as a storyteller as long as your stories are relatable to financial people. In business, success is measured in financial terms and odds are good that HR, marketing, and other senior executives you are answering to and working with have financial backgrounds. That means comms people have to be comfortable with the numbers as well as the words. Sometimes making culture more welcoming to people of different ethnicities, genders, and backgrounds are as simple as changing a word. For example, after suggesting Carnival edit the description of the onboard job position for “Hostess” to something more gender-neutral, Chris was told there weren’t any male hosts anyway. Of course, no one is likely to apply for a job with a title that excludes them. Communicating effectively during a crisis has to start long before the emergency arrives. Every comms worker knows that advance planning is essential if you are to navigate troubled times successfully. Chris takes that a lot farther, arguing that every day is a crisis dress rehearsal. That means making sure you’re always grooming your brand’s reputation as assiduously as you would if you were actually in a crisis. A crisis is no time to try to fix a bad reputation, so do the work as far upstream as possible. Difficult times can enable bonding among teams. Counter-intuitive? It sure sounds like it. But it’s less counter-intuitive when you consider that survivors of tumultuous times can develop a bond -- Chris describes it as a foxhole mentality – that gets its adhesive qualities from everyone doing unfamiliar jobs, having to rely on one another like never before – and not having to struggle against as much bureaucratic obstruction. Try to find time and perspective to observe the positive effects of this difficult time period on your teams’ dynamics as there may be major lessons there for less chaotic times. ----- Produced by Simpler Media
Relationships Matter. That's the takeaway from my interview with Carnival Cruise Line President Christine Duffy and Dave Johnson, Founder and Chair of Aimbridge Hospitality. When Dave recommended his long time industry colleague Christine Duffy to his Board, he knew his board would be looking for someone well-respected in the travel industry, who would speak her mind and contribute to the overall success of the Aimbridge organization. This is the first podcast interview Dave has given since being named Executive Chair of Aimbridge, having previously served as President and CEO. Christine and Dave share advice and a positive vision for the future of travel. Christine has an inspiring story and one that she generously shares with our audience. This interview, hosted by Cary Broussard, author of From Cinderella to CEO, will inspire you to keep the faith, never give up and have the confidence to develop a plan for your own career and life's purpose.
This episode of Lessons from Leaders is brought to you by Smart Meetings, the go-to source of information for meeting and event professionals. For more information on Smart Meetings, please go to https://www.smartmeetings.comOur guest on this episode is Christine Duffy, president of Carnival Cruise Line, the biggest brand of global cruise industry leader Carnival Corp., the world’s largest leisure travel company. She captains a company that annually hosts more than five million guests and employs more than 40,000 people who hail from 110 nations around the globe.Since joining Carnival in 2015, Duffy has led the company's incredible growth and is overseeing the construction of two new ships that will be delivered in 2021 and 2022 that will lead the introduction of liquefied natural gas (LNG) cruise vessels in North America, and feature the first roller coaster at sea. Duffy's “people first” philosophy makes her an accessible and approachable leader whose mission is to leverage Carnival's commitment to delivering safe, fun and memorable vacations to a growing customer base.Prior to Carnival, Duffy spent four years as president and CEO of the Cruise Lines International Association (CLIA), the trade association representing the global cruise industry. Before her time at CLIA, she spent 10 years at Maritz Travel Company, the world’s largest corporate meeting, events and incentive travel company, where she served six years as president and CEO.An active participant and tireless supporter of the hospitality industry, Duffy serves on multiple boards including Herschend Family Entertainment and Aimbridge Hospitality. She is first vice-chair of the U.S. Travel Association and sits on the Professional Advisory Board of St. Jude Children’s Research Hospital.Duffy has been a strong supporter of women’s leadership in the travel industry. A member of The Committee of 200, she has been honored by the Convention Industry Council, the U.S. Coast Guard, the Commonwealth Institute of South Florida, and the South Florida Business Journal, among others. Tune in to hear how Christine went from a $200 a week salary as a travel agent to running Carnival Cruise Line. Her fascinating story is an inspirational tale of persistence, hard work, risk-taking, and learning from mentors. Website: https://www.carnival.com/LinkedIn: https://www.linkedin.com/in/cduffyccl/
Jordan Rubin, Bloomberg Law Legal Editor, and June Grasso, Bloomberg News Legal Analyst, discuss the Senate Judiciary hearings with Judge Brett Kavanaugh and Christine Blasey Ford. Brett Ewing, Chief Market Strategist at First Franklin Financial, breaks down the impact of Fed rate increase on the markets and economy. Christine Duffy, President at Carnival Cruise Lines, talks about the state of cruising Hosts: Carol Massar and Jason Kelly. Producer: Paul Brennan
Jordan Rubin, Bloomberg Law Legal Editor, and June Grasso, Bloomberg News Legal Analyst, discuss the Senate Judiciary hearings with Judge Brett Kavanaugh and Christine Blasey Ford. Brett Ewing, Chief Market Strategist at First Franklin Financial, breaks down the impact of Fed rate increase on the markets and economy. Christine Duffy, President at Carnival Cruise Lines, talks about the state of cruising Hosts: Carol Massar and Jason Kelly. Producer: Paul Brennan Learn more about your ad-choices at https://www.iheartpodcastnetwork.com
On this week's episode of Cruise Radio, we are broadcasting straight from Carnival Cruise Line's newest ship, Carnival Horizon. We discuss Horizon's differences from Carnival Vista and the new barbecue smokehouse and brewhouse onboard with Carnival's president Christine Duffy. Eddie Allen, the Vice President of Beverage Operations joins us to talk about the brewery onboard, as well as some of Carnival's most popular cocktails. Chris Owen from Chris Cruises also stops by to discuss his first impressions of the ship and help answer some listener questions.
Peter Greenberg speaks with President & CEO of Carnival Cruise Line, Christine Duffy, about Cuban infrastructure and what the new travel demand to the islandnation means for travelers. Xavier Destribats, President of Kempinski Hotels, joins the program to discuss the challenges of opening up a new hotel in Havana, the history of the building and falling in love with Cuba.
This week's Travel Today with Peter Greenberg comes from the Carnival Paradise enroute to Havana — and then the show continues from the new Gran Hotel Manzana Kempinski La Habana. Joining Peter Greenberg will be Christine Duffy, President of Carnival Cruise Line, on the cruise line’s commitment to Cuba and how it fits into Carnival’s global strategy. Stefano Bonica, the first Carnival captain to cruise into Cuba, discusses the challenge and promise of Cuba cruising. Xavier Destribats, Chief Operating Officer of The Americas at Kempinski Hotels and General Manager of Gran Hotel Manzana Kempinski La Habana, shares his challenges of opening a new hotel in a historic Havana building. Rosamaria Caballero, Director of Cuba Experience at Carnival Cruise Line, talks about the legal challenges of visiting Cuba and some of the 12 exemptions which currently allow Americans to travel there. There’s all this and more as Travel Today with Peter Greenberg sails on board the Carnival Paradise and in Havana at the Gran Hotel Manzana Kempinski La Habana.
This week's Travel Today with Peter Greenberg comes from the Carnival Paradise enroute to Havana — and then the show continues from the new Gran Hotel Manzana Kempinski La Habana. Joining Peter Greenberg will be Christine Duffy, President of Carnival Cruise Line, on the cruise line’s commitment to Cuba and how it fits into Carnival’s global strategy. Stefano Bonica, the first Carnival captain to cruise into Cuba, discusses the challenge and promise of Cuba cruising. Xavier Destribats, Chief Operating Officer of The Americas at Kempinski Hotels and General Manager of Gran Hotel Manzana Kempinski La Habana, shares his challenges of opening a new hotel in a historic Havana building. Rosamaria Caballero, Director of Cuba Experience at Carnival Cruise Line, talks about the legal challenges of visiting Cuba and some of the 12 exemptions which currently allow Americans to travel there. There’s all this and more as Travel Today with Peter Greenberg sails on board the Carnival Paradise and in Havana at the Gran Hotel Manzana Kempinski La Habana.
Since she went to Europe as a young girl, Christine Duffy always knew she wanted to work in the travel industry. Her first career goal was to be a Pan Am flight attendant but ultimately was denied because she was 2 inches shorter than the required 5” 4’ height. Today she is the President of Carnival Cruise Lines. They are in the business of hospitality, hosting 4.5 million passengers annually. Duffy values taking care of her employees as much as taking care of their guests, providing on-site child care, health clinic, and more, at the headquarters. As a leader, she values empathy, diversity, and investing in the things that matter. Listen to this week’s episode of Fortune Unfiltered to learn more about her journey to success.
On this episode of the Skift podcast, we're hearing from leaders of the world’s two largest cruise lines on attracting newcomers to cruising, appealing to millennials, and considering the needs of Generation Z. The episode features portions of separate conversations we had with Christine Duffy, president of Carnival Cruise Line, and Michael Bayley, president and CEO of Royal Caribbean International.
The editors from Cruise Critic share cultural experiences and travel advice they've picked up while cruising. Special appearances from Christine Duffy and Deshauna Barber. Special thanks to Carnival... For more information about cruising visit http://www.cruisecritic.com/. You can also email us at podcast@cruisecritic.com or leave a voicemail 609-583-0108 to ask us a cruise question or share your story.
Popular Cruising Video Podcast ~ Cruise Reviews & More About Cruises
The new Carnival Vista from Carnival Cruise Line will set sail in 2016, and this preview focuses on the new cruise ship's dining venues complete with an in-depth interview with the cruise line's president, Christine Duffy.
Christine Duffy recently took the helm as President at Carnival Cruise Line, after leading up CLIA (Cruise Line International Association) for years. Christine stops by to talk about the happenings at Carnival Cruise Line including: Carnival Vista, Carnival Journeys, what trends the line is seeing and some of her favorites ships and burgers. Thoughts or reviews? Email me: doug@cruiseradio.net Find in-depth cruise news and ship reviews at https://cruiseradio.net
This week The Travel Voice by Becky is LIVE from Alabaster City Fest and in the second segment catch an interview with Christine Duffy, the new CEO of Carnival Cruise Line. Also, hear about the country's top waterparks!