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Paul Brady didn’t always want to be a journalist. But when he participated in a language-immersion program in Italy between high school and college, he fell in love with travel. Now, he’s the current news director and cruise expert for consumer publication Travel + Leisure. In this episode of Humans of Travel, we’ll hear about what it’s like to work for one of the most well-known U.S.-based travel magazines today — what makes a compelling story, what a typical day looks like and what it really means when you’re tasked with creating content that needs to appeal to a wide range of travelers. This episode is sponsored by The Globus Family of Brands. RESOURCES MENTIONED IN THIS EPISODE Travel + LeisureHow to Pitch Travel + Leisure (staff contact information)Paul Brady’s Instagram ABOUT YOUR HOST Emma Weissmann is the Executive Editor of TravelAge West, a print magazine and website for travel advisors based in the Western U.S. She is also the co-host of Trade Secrets, a podcast created with sister publication Travel Weekly, and the Editor-in-Chief of print publication AGENTatHOME.TravelAge West also produces events including Future Leaders in Travel, Global Travel Marketplace West, the WAVE Awards gala ad the Napa Valley Leadership Forum. ABOUT THE SHOW TravelAge West’s award-winning podcast, “Humans of Travel,” features conversations with exceptional people who have compelling stories to tell. Listeners will hear from the travel industry’s notable authorities, high-profile executives, travel advisors and rising stars as they share the highs and lows that make them human.See omnystudio.com/listener for privacy information.
Welcome to Humans in the Hot Seat, a spinoff series of Humans of Travel. Today’s episode features Susie Flores of Countdown Travels, aka Cruisin' Susie (@cruise_yes_please). Flores began posting cruise videos to TikTok, and quickly gained traction on the social media platform. Now, she boasts nearly 100,000 followers (along with more than 8,000 on her Instagram) and runs her multimillion-dollar business largely through leads she gets through TikTok. In this episode, Flores talks about her overall social media strategy (including how to be authentic online) and gives travel advisors tips on how to make social media part of their business model. This episode is sponsored by The Globus Family of Brands. RESOURCES MENTIONED IN THIS EPISODE Susie on Instagram and TikTok Countdown Travels Contact: info@countdowntravels.com ABOUT YOUR HOST Emma Weissmann is the Executive Editor of TravelAge West, a print magazine and website for travel advisors based in the Western U.S. She is also the co-host of Trade Secrets, a podcast created with sister publication Travel Weekly, and the Editor-in-Chief of print publication AGENTatHOME.TravelAge West also produces events including Future Leaders in Travel, Global Travel Marketplace West, the WAVE Awards gala ad the Napa Valley Leadership Forum. ABOUT THE SHOW TravelAge West’s award-winning podcast, “Humans of Travel,” features conversations with exceptional people who have compelling stories to tell. Listeners will hear from the travel industry’s notable authorities, high-profile executives, travel advisors and rising stars as they share the highs and lows that make them human.See omnystudio.com/listener for privacy information.
Welcome to Humans in the Hot Seat, a spinoff series of Humans of Travel. Today’s episode features John Sutherland, senior director of community impact at Tourism Cares. Tourism Cares, a nonprofit organization within the travel industry, is dedicated to advancing positive social, environmental and economic impact to help the world's people and places thrive. The organization offers a professional membership for travel agents ($99 per year), along with free tools like the Meaningful Travel Map. They also offer events, education and consulting. In this episode, Sutherland talks about what it really means to sell "meaningful travel" (and why it's important now, more than ever), and how advisors can engage with Tourism Cares. Register for Tourism Cares' "How Travel Advisors Are Embracing Sustainable and Impactful Travel," taking place at 12 p.m. Eastern on May 19, 2025. This episode is sponsored by The Globus Family of Brands. RESOURCES MENTIONED IN THIS EPISODE Tourism Cares Learning Opportunities for Travel Advisors Meaningful Travel Map Meaningful Travel Training Meaningful Travel Client Checklist Tourism Cares' Programs and Events Tourism Cares Sustainable Help Desk Appointments How Travel Advisors Are Embracing Sustainable and Impactful Travel webinar (on May 19, 2025) ABOUT YOUR HOST Emma Weissmann is the Executive Editor of TravelAge West, a print magazine and website for travel advisors based in the Western U.S. She is also the co-host of Trade Secrets, a podcast created with sister publication Travel Weekly, and the Editor-in-Chief of print publication AGENTatHOME.TravelAge West also produces events including Future Leaders in Travel, Global Travel Marketplace West, the WAVE Awards gala ad the Napa Valley Leadership Forum. ABOUT THE SHOW TravelAge West’s award-winning podcast, “Humans of Travel,” features conversations with exceptional people who have compelling stories to tell. Listeners will hear from the travel industry’s notable authorities, high-profile executives, travel advisors and rising stars as they share the highs and lows that make them human.See omnystudio.com/listener for privacy information.
Welcome to Humans in the Hot Seat, a spinoff series of Humans of Travel. Today’s episode features Asia Lantz, owner of Travel With Asia. Lantz recently moved to the Phoenix, Arizona area and has an especially unique way of marketing her business. Rather than focusing on garnering leads online, she has built a network of clients within her new community by meeting them during her free time, whether it's in a workout class, by hosting trivia at a local brewery or through tasting wine. Listeners will hear how Lantz has incorporated her community into local travel events, how she's taken these events and turned them into group bookings and more. This episode is sponsored by The Globus Family of Brands. RESOURCES MENTIONED IN THIS EPISODE Travel With Asia Asia's private Facebook Group ABOUT YOUR HOST Emma Weissmann is the Executive Editor of TravelAge West, a print magazine and website for travel advisors based in the Western U.S. She is also the co-host of Trade Secrets, a podcast created with sister publication Travel Weekly, and the Editor-in-Chief of print publication AGENTatHOME.TravelAge West also produces events including Future Leaders in Travel, Global Travel Marketplace West, the WAVE Awards gala ad the Napa Valley Leadership Forum. ABOUT THE SHOW TravelAge West’s award-winning podcast, “Humans of Travel,” features conversations with exceptional people who have compelling stories to tell. Listeners will hear from the travel industry’s notable authorities, high-profile executives, travel advisors and rising stars as they share the highs and lows that make them human.See omnystudio.com/listener for privacy information.
Welcome to Humans in the Hot Seat, a spinoff series of Humans of Travel. Today’s episode features Roman Chiporukha, the founder of SpaceVIP, a travel agency for space tourism. Chiporukha founded SpaceVIP after he sold a $50 million ticket for a passenger to fly onboard Axiom’s Ax-1 mission — the first all-private space mission to the International Space Station. Roman is an advocate for “universal space literacy” and making space exploration more accessible to the private sector. This episode is sponsored by The Travel Corporation. RESOURCES MENTIONED IN THIS EPISODE SpaceVIP ABOUT YOUR HOST Emma Weissmann is the Executive Editor of TravelAge West, a print magazine and website for travel advisors based in the Western U.S. She is also the co-host of Trade Secrets, a podcast created with sister publication Travel Weekly, and the Editor-in-Chief of print publication AGENTatHOME.TravelAge West also produces events including Future Leaders in Travel, Global Travel Marketplace West, the WAVE Awards gala and the Napa Valley Leadership Forum. ABOUT THE SHOW TravelAge West’s award-winning podcast, “Humans of Travel,” features conversations with exceptional people who have compelling stories to tell. Listeners will hear from the travel industry’s notable authorities, high-profile executives, travel advisors and rising stars as they share the highs and lows that make them human.See omnystudio.com/listener for privacy information.
As you’ll hear in this discussion, it’s Earth Month, and we couldn’t not have an episode about sustainability efforts within travel. Here, host Rebecca Tobin speaks with Paula Vlammings, the chief impact officer of nonprofit Tourism Cares, and Travel Weekly hospitality editor Christina Jekski about some of the hot topics of 2025. Topics we cover: Solutions to overtourism; why travelers don’t want to pay more for green travel initiatives; and whether recent shifts in U.S. policy will have an impact on sustainability efforts. This episode was recorded April 24 and was edited for length and clarity. Episode sponsor: This episode is sponsored by The TTC Tour Brands https://agents.ttc.com/login Related links: Sustainability-minded hotels are staying the course https://www.travelweekly.com/Travel-News/Hotel-News/Sustainability-minded-hotels-staying-the-course Arnie Weissmann’s From the Window Seat column: CLIA: “Regulate us. please!” https://www.travelweekly.com/Arnie-Weissmann/CLIA-Regulate-us-Please From 2024: A focus on overtourism overlooks destinations’ problems: https://www.travelweekly.com/Travel-News/Tour-Operators/Overtourism-focus-misses-destination-problems From 2024: Overtourism solutions: putting residents first https://www.travelweekly.com/Travel-News/Travel-Agent-Issues/Tourism-related-issues-need-right-approach-experts-say Tourism Cares: https://www.tourismcares.org/ Note: This episode is ahead of the news: A column by Christina Jelski on Trina White and the Parkside Hotel & Spa will be published later this week.See omnystudio.com/listener for privacy information.
When Tom Marchant co-founded the tour operator Black Tomato with two friends, the term “experiential travel” wasn’t even part of the travel zeitgeist. Now, 20 years later, Marchant and the Black Tomato team remain committed to crafting bespoke, deeply personalized itineraries that feed their clients’ adventurous spirit and insatiable curiosity. In this episode of Humans of Travel, Marchant shares what makes a Black Tomato trip so unique (including the origin story behind the company’s name), how the brand is staying ahead of the tech curve with innovations like its new AI-powered “Feelings Engine” — which suggests travel experiences based on how a user feels — and the impact his entrepreneur father had on his journey. He also reveals the hottest destinations on the horizon for intrepid travelers. This episode is sponsored by The Travel Corporation. RESOURCES MENTIONED IN THIS EPISODE Black Tomato The Feelings Engine ABOUT YOUR HOST Emma Weissmann is the Executive Editor of TravelAge West, a print magazine and website for travel advisors based in the Western U.S. She is also the co-host of Trade Secrets, a podcast created with sister publication Travel Weekly. She's also the Editor-in-Chief of print publication AGENTatHOME.TravelAge West also produces events including Future Leaders in Travel, Global Travel Marketplace West, the WAVE Awards gala and the Napa Valley Leadership Forum. ABOUT THE SHOW TravelAge West’s award-winning podcast, “Humans of Travel,” features conversations with exceptional people who have compelling stories to tell. Listeners will hear from the travel industry’s notable authorities, high-profile executives, travel advisors and rising stars as they share the highs and lows that make them human.See omnystudio.com/listener for privacy information.
Welcome to Humans in the Hot Seat, a spinoff series of Humans of Travel. Travel advisor Kristie Keller of Addicted to Adventures entered the travel industry two years ago. Then, a chance encounter with Amadeus River Cruises' Executive Vice President, Marcus Leskovar, at ASTA's River Cruise Expo soon propelled her to success; since that meeting, she's booked seven groups (with 40-50 people, each) and has skyrocketed to become the No. 1 seller in her host agency, OTN. On this episode, she explains how meeting Leskovar helped pave the way for her sales success, and gives advice to advisors looking to follow in her footsteps. This episode is sponsored by The Travel Corporation. RESOURCES MENTIONED IN THIS EPISODE Get in touch with Kristie on Facebook Amadeus River Cruises OTN (Formerly Oasis Travel Network) ABOUT YOUR HOST Emma Weissmann is the Executive Editor of TravelAge West, a print magazine and website for travel advisors based in the Western U.S. She is also the co-host of Trade Secrets, a podcast created with sister publication Travel Weekly. TravelAge West also produces events including Future Leaders in Travel, Global Travel Marketplace West, the WAVE Awards gala and the Napa Valley Leadership Forum. ABOUT THE SHOW TravelAge West’s award-winning podcast, “Humans of Travel,” features conversations with exceptional people who have compelling stories to tell. Listeners will hear from the travel industry’s notable authorities, high-profile executives, travel advisors and rising stars as they share the highs and lows that make them human.See omnystudio.com/listener for privacy information.
After the new Department of Government Efficiency began making cuts to the federal workforce, Travel Weekly began looking at the effect of those cuts on travel advisors, particularly those who are Washington-based and may have clients who are employed by the government. And we decided to go further with a reader survey about the effects of government cutbcks on travel. Retail editor Jamie Biesiada and host Rebecca Tobin talk about the results of that survey today, which included overall concerns our survey respondents had about travel, and whether their clients are feeling anxious about traveling abroad. This episode was recorded Friday April 4 and has been edited for length and clarity. Episode sponsor: This episode is sponsored by The TTC Tour Brands https://agents.ttc.com/login Related links: Travel advisors voice their concerns about federal job cuts and the economy https://www.travelweekly.com/Travel-News/Travel-Agent-Issues/Travel-agents-voice-concerns-federal-job-cuts After tariff turmoil, there’s concern that Trump’s policies will hurt travel https://www.travelweekly.com/Travel-News/Government/Tariff-turmoil-causes-worries-about-travel Federal job cuts affect official and leisure travel https://www.travelweekly.com/Travel-News/Travel-Agent-Issues/Federal-government-layoffs-affect-travel From Travel Weekly’s archives (2001): Camouflage passports https://www.travelweekly.com/Travel-News/Travel-Agent-Issues/Reality-Bytes-A-new-identity-in-a-crisisSee omnystudio.com/listener for privacy information.
On this episode of The Last Resort, host Christina Jelski talks with Limor Decter, a luxury travel/lifestyle advisor and writer with Embark Beyond, about her recent visit to the Esperanza, Auberge Resorts Collection in Los Cabos, Mexico.Decter dishes on private beach dinners, whale watching from ocean-facing balconies and personalized service that she said makes her feel like she’s “coming home.” Plus, get her perspective on Cabo’s evolution as a luxury destination, with insights on seasonal pricing, flight connectivity improvements and the market’s expanding appeal beyond just sea and sand.Currently in its third season, The Last Resort is a monthly hospitality-focused podcast brought to you by Travel Weekly. In each episode, travel advisors share their first impressions of the last resort they visited.The fifth episode of the third season will be posted on May 12.Further resources:Limor DecterEsperanza, Auberge Resorts CollectionEsperanza unveils a feast of culinary experiences (Travel Weekly) Want to share feedback on the last resort you visited?Email us: TheLastResort@travelweekly.com Theme Song:Beachfront Celebration by Kevin MacLeodLicensehttps://creativecommons.org/licenses/by/4.0/See omnystudio.com/listener for privacy information.
Welcome to Humans in the Hot Seat, a spinoff series of Humans of Travel. This is Emma Weissmann, Executive Editor at TravelAge West, and your host. Michael Schottey, the vice president of membership, marketing and communications at the American Society of Travel Advisors (ASTA) is the co-host for a brand-new podcast, Travel You Can Trust, with colleague Alvin Adriano. Here, he talks about the ideation for the show, what listeners can expect and how to find new episodes. This episode is sponsored by The Travel Corporation. RESOURCES MENTIONED IN THIS EPISODE ASTA Travel You Can Trust ABOUT YOUR HOST Emma Weissmann is the Executive Editor of TravelAge West, a print magazine and website for travel advisors based in the Western U.S. She is also the co-host of Trade Secrets, a podcast created with sister publication Travel Weekly. TravelAge West also produces events including Future Leaders in Travel, Global Travel Marketplace West, the WAVE Awards gala and the Napa Valley Leadership Forum. ABOUT THE SHOW TravelAge West’s award-winning podcast, “Humans of Travel,” features conversations with exceptional people who have compelling stories to tell. Listeners will hear from the travel industry’s notable authorities, high-profile executives, travel advisors and rising stars as they share the highs and lows that make them human.See omnystudio.com/listener for privacy information.
This season, Trade Secrets is hosting the Trade Secrets Tech Summit. Every Monday, co-hosts Emma Weissmann and Jamie Biesiada will feature a different travel technology company that works with travel advisors. A representative from the featured company will begin with a 5-minute elevator pitch to tell advisors about their product, followed by a 15-minute Q-and-A with the hosts. This week’s featured company is Axus, represented by Gregory Wilshire. Axus, Travel Weekly and TravelAge West have the same parent company, Northstar Travel Group. Trade Secrets is using Host Agency Reviews’ list of technology providers as a basis for this season. If a technology company doesn’t have a profile, advisors are encouraged to send a link to the hosts to be added to the list. This episode was sponsored by the Travel Corporation. Further resources Reach out to Axus via email Axus on Host Agency Reviews Get in touch! Email us: tradesecrets@travelweekly.com Theme song: Sock Hop by Kevin MacLeod Link: https://incompetech.filmmusic.io/song/4387-sock-hop License: https://filmmusic.io/standard-license See omnystudio.com/listener for privacy information.See omnystudio.com/listener for privacy information.
With Seatrade Cruise Global opening this week, it’s the industry’s time to hear from the biggest voices in cruise, and we’re adding our voices here. Host Rebecca Tobin, cruise editor Andrea Zelinski and news editor Johanna Jainchill look at a wrapup to Wave season, whether tariff talk or stock market convulsions have impacted the business and what to expect from two big cruise ship debuts this week. And we say farewell to Andrea: We talk about our favorite stories from her three years at Travel Weekly, and where she’s headed next – and her serendipitous “trail name” of Water Girl. This episode was recorded April 4 and has been edited for length and clarity. Episode sponsor This episode is sponsored by The TTC Tour Brands https://agents.ttc.com/login Related links There’s tariff talk and stock market unease, but Carnival Corp. says its brands are thriving https://www.travelweekly.com/Cruise-Travel/tariff-threats-stock-volatility-Carnival-thriving Latest on Cruising’s Wave: Analyst says 2025 is a ‘strong’ year https://www.travelweekly.com/Cruise-Travel/Insights/analyst-says-strong-wave-season-2025 Carnival Corp.’s private-destination update: Update, build and promote https://www.travelweekly.com/Cruise-Travel/Carnival-private-destination-plan Norwegian Aqua preview: Many pluses for the Prima-plus ship https://www.travelweekly.com/Cruise-Travel/Many-pluses-on-the-upcoming-Norwegian-Aqua Alaska’s cruise conundrum: How Juneau is managing the crowds https://www.travelweekly.com/Cruise-Travel/Alaska-cruise-conundrum Next-gen Internet at sea (from 2022) https://www.travelweekly.com/Cruise-Travel/Nextgen-internet-at-sea Andrea Zelinski’s Instagram: @adventuresofwatergirlSee omnystudio.com/listener for privacy information.
What makes a trip truly unforgettable? Celebrations! Whether it's a honeymoon, anniversary, or a milestone birthday, these moments deserve more than a standard itinerary. Jim Augerinos (also known as Mr. Honeymoon) has built a reputation for crafting extraordinary, personalized experiences. In this episode, he shares the secrets behind making clients feel special - through thoughtful details, deep understanding of their vision, and surprise touches that turn a trip into a cherished memory. From personal touches to unforgettable surprises, learn how to enhance your client's celebrations and create trips that leave a lasting impact! About Jim Augerinos: Jim, also known as Mr. Honeymoon, grew up in the travel business—his family founded their agency in 1989—and he has been exploring the world ever since. Having personally visited 70 countries (and counting), he specializes in planning unforgettable honeymoons, babymoons, anniversary trips, and multi-generational getaways. His work has been featured in The Washington Post, Wall Street Journal, Martha Stewart Weddings, Washingtonian Magazine, and Travel Weekly, and he has appeared on the cover of Luxury Travel Advisor. He is also a proud Travel + Leisure A-List advisor. Whether designing a luxe beach escape or a deep cultural adventure, Jim brings firsthand experience, global connections, and a personal touch to every trip he curates. perfecthoneymoons.com Today we will cover: (02:15) Jim's unique journey in the travel industry; becoming Mr. Honeymoon (10:35) Listening and understanding clients; building personal connections (19:20) Trends in honeymoon planning (27:00) The value of charging fees (32:10) Special touches that elevate the honeymoon experience (33:55) Challenging client assumptions (38:45) Creating special in-destination experiences (51:50) Personalized gifts and final touches JOIN THE NICHE COMMUNITY An interactive membership for travel advisors wanting the community, education, & support to grow their business. VISIT THE TEMPLATE SHOP Create an enjoyable booking experience for every one of your travel clients. EXPLORE THE PROGRAMS Self-paced style courses for the modern travel advisor. _____ FOLLOW ALONG ON INSTAGRAM: instagram.com/tiquehq CHECK OUT OUR SERVICES & PROGRAMS: tiquehq.com
Welcome to Humans in the Hot Seat, a spinoff series of Humans of Travel. This is Emma Weissmann, Executive Editor at TravelAge West, and your host. Today on Humans in the Hot Seat, we are welcoming Katie Brown, a travel advisor with Travelmation. Katie is an award-winning travel advisor; she entered the industry in February, 2020, just prior to the pandemic. In the past five years, Katie has booked over $6 million in travel, has planned trips to over 20 countries and was named as one of TravelAge West's Five Future Leaders to Watch in 2023. Today, Katie will address a question that's on the minds of many travel advisors: How do you blend personal touch with automation in your workflow? This episode is sponsored by The Travel Corporation. RESOURCES MENTIONED IN THIS EPISODE Travelmation Get in Touch With Katie on Instagram: @itskatiejobro ABOUT YOUR HOST Emma Weissmann is the Executive Editor of TravelAge West, a print magazine and website for travel advisors based in the Western U.S. She is also the co-host of Trade Secrets, a podcast created with sister publication Travel Weekly. TravelAge West also produces events including Future Leaders in Travel, Global Travel Marketplace West, the WAVE Awards gala and the Napa Valley Leadership Forum. ABOUT THE SHOW TravelAge West’s award-winning podcast, “Humans of Travel,” features conversations with exceptional people who have compelling stories to tell. Listeners will hear from the travel industry’s notable authorities, high-profile executives, travel advisors and rising stars as they share the highs and lows that make them human.See omnystudio.com/listener for privacy information.
Most readers of TravelAge West will recognize Mindy Poder's name from the top of the magazine’s masthead. As Editor-in-Chief, Poder oversees everything that happens at the brand, from managing content strategy and editorial mission to working with writers and editors, improving audience engagement and considering the ethical implications of AI use. In the latest episode of Humans of Travel, Poder discusses her 14+ years at the publication, dispels some myths about being a travel journalist and shares her most embarrassing moments from her award-winning travel journalism career. This episode is sponsored by The Travel Corporation. RESOURCES MENTIONED IN THIS EPISODE TravelAge West Get in Touch With Poder on Instagram (@mindypoder) or via email (mpoder@travelagewest.com). ABOUT YOUR HOST Emma Weissmann is the Executive Editor of TravelAge West, a print magazine and website for travel advisors based in the Western U.S. She is also the co-host of Trade Secrets, a podcast created with sister publication Travel Weekly. TravelAge West also produces events including Future Leaders in Travel, Global Travel Marketplace West, the WAVE Awards gala and the Napa Valley Leadership Forum. ABOUT THE SHOW TravelAge West’s award-winning podcast, “Humans of Travel,” features conversations with exceptional people who have compelling stories to tell. Listeners will hear from the travel industry’s notable authorities, high-profile executives, travel advisors and rising stars as they share the highs and lows that make them human.See omnystudio.com/listener for privacy information.
This week's Eye on Travel Podcast with Peter Greenberg - from the Forbes Travel Guide Global Summit in Monaco. In part one of a two part series, Peter sits down with Arnie Weissmann - Editor-in-Chief of Travel Weekly - to discuss the impact of AI on travel. Then, Jerry Inzerillo, CEO of Diriyah Gate - in Saudi Arabia stops by to discuss the latest travel trends, not just in the Kingdom, but globally. Then, President of Explora Journeys Anna Nash joins the program to share her insights on Explora's growth as a new luxury cruise line and how they're attempting to redefine the luxury cruise experience. To learn more about listener data and our privacy practices visit: https://www.audacyinc.com/privacy-policy Learn more about your ad choices. Visit https://podcastchoices.com/adchoices
This week's Eye on Travel Podcast with Peter Greenberg - from the Forbes Travel Guide Global Summit in Monaco. In part one of a two part series, Peter sits down with Arnie Weissmann - Editor-in-Chief of Travel Weekly - to discuss the impact of AI on travel. Then, Jerry Inzerillo, CEO of Diriyah Gate - in Saudi Arabia stops by to discuss the latest travel trends, not just in the Kingdom, but globally. Then, President of Explora Journeys Anna Nash joins the program to share her insights on Explora's growth as a new luxury cruise line and how they're attempting to redefine the luxury cruise experience. To learn more about listener data and our privacy practices visit: https://www.audacyinc.com/privacy-policy Learn more about your ad choices. Visit https://podcastchoices.com/adchoices
Note to listeners: Humans of Travel is on hiatus for the winter, with new, full-length episodes resuming Spring 2025. This is a bonus Humans in the Hot Seat Episode. Welcome to Humans in the Hot Seat, a spinoff series of Humans of Travel. This is Emma Weissmann, Executive Editor at TravelAge West, and your host. Angela Hughes, CEO of Trips & Ships Luxury Travel and developer of Luxury Travel University, penned an open letter to the travel industry (below) about what it really takes to get started as a travel advisor, and how to achieve success. Her letter went semi-viral in the industry, was picked up by travel trade media and shared via social media. Something to consider when launching a travel business, Hughes writes, is that it’s not for everyone, and will necessitate financial and educational investment. During this Humans in the Hot Seat episode, Hughes takes the mic to reiterate the top points in her letter, including her view that the barrier to entry for travel advisors is too low, clarifying the role of host agencies, and sharing what she looks for when independent contractors join her host agency. She’ll also offer her three-part success plan for new advisors. This episode is sponsored by The Travel Corporation. RESOURCES MENTIONED IN THIS EPISODE Angela's Open Letter to the Travel Industry (Appearing in Travel Research Online) “Dear Travel Industry Colleagues & Newcomers, I pen this open letter in response to concerning tendencies I’ve observed within our sector. It appears that some believe they can effortlessly infiltrate the travel industry with a minimal financial or educational commitment — a misconception that needs urgent correction. From the onset, let’s be clear: to establish a business as an independent contractor necessitates financial and educational investment. If you’re unwilling to invest in your business, success will likely elude you. The assumption that host agencies will bear the brunt of the financial burden is ill-conceived. Systems and tools, indispensable to the function of host agencies and independent contractors, carry associated costs. These resources are the bedrock upon which a successful business is built. Moreover, the wealth of relationships that populate our industry cannot be accessed without contributing financially and with time. These relationships are built upon decades of experience and financial commitment. And training also is a fundamental part of our industry, and it is not free. The cost of training is borne by either personal time, agency funds, or vendor marketing funds. Host agencies are not travel schools; they provide essential resources and a framework to facilitate your success. As an industry professional with a master’s degree in Geography & Travel and Tourism and a host agency owner who has invested significantly in my education and continuing professional development, I can vouch for the value of these investments. We should be requiring more education, marketing skills & business skills in addition to the vendor training. Learning about a brand and product is way different than learning to sell a brand and convert a client. Host agencies and their travel advisor IC partners benefit remarkably from the considerable financial investments of consortia, which expect growth in return. This symbiotic relationship forms the foundation of our industry. It’s bewildering to see those who expect support and high earnings without any financial or educational commitment. In addition, this industry is fraught with risk and liability; it requires mutual understanding. At our agency, the fees we charge offset the considerable expenses that accompany our brand, such as technology, marketing, mentoring, and training. We’re proud to welcome exceptional new advisors who are willing to invest in their professional growth from any industry. The travel industry is not a playground for experimentation, a retirement plan, or an escape from current careers. We must strive collectively to maintain standards and deter those who seek short-lived exploits. We have dumbed down this industry and it is time for a correction. Have host agencies become like athletic gyms allowing anyone to join the gym in January? Every owner knows that the 80/20 rule is real and that 20% of the advisors are doing 80% of the business. And that is because most advisors are doing a handful of trips at best and many are personal. Harsh I know…but the truth stings. In my four decades of experience, I have found that the key differentiator between successful advisors and those who falter is their willingness to invest in tools, resources, education, training, and consortia. Also, your choice of consortium is inconsequential if you fail to utilize its full potential. I learned this lesson the hard way. Success hinges on a robust business development plan, which, unfortunately, most advisors lack. Creating your “Why” is crucial. Passion for travel or the desire to finance personal trips is not a sufficient driver. You are not just an advisor; you are a business owner. Success in the travel industry demands a structured business development plan, continuing business education, financial investment, and a considerable time commitment. Familiarize yourself with the potential risks and liabilities because predicaments are inevitable, and preparedness is key. I extend a warm welcome to all newcomers to the travel industry. Whether your interest is a side hustle, a hobby, or full-time entrepreneurship, ensure that you have the necessary elements in place to navigate this travel road. Remember, you get what you pay for. Your return on investment will be directly proportionate to your input.”Trips & Ships Luxury Travel Luxury Travel University ABOUT YOUR HOST Emma Weissmann is the Executive Editor of TravelAge West, a print magazine and website for travel advisors based in the Western U.S. She is also the co-host of Trade Secrets, a podcast created with sister publication Travel Weekly. TravelAge West also produces national trade publications Explorer and Family Getaways, as well as events including the Future Leaders in Travel Retreat, Global Travel Marketplace West, the WAVE Awards gala and the Napa Valley Leadership Forum. ABOUT THE SHOW TravelAge West’s award-winning podcast, “Humans of Travel,” features conversations with exceptional people who have compelling stories to tell. Listeners will hear from the travel industry’s notable authorities, high-profile executives, travel advisors and rising stars as they share the highs and lows that make them human.See omnystudio.com/listener for privacy information.
How has the Trump administration has been impacting hotels and travel? One might look at the visitation numbers in the Palm Beaches area of Florida, where President Trump's Mar a Lago estate is located, to see one impact of a “Trump bump” on visitation. Another aspect is the immigration crackdown -- and whether the administration's plans to deport illegal workers has had any impact within the hospitality business. In this episode, Travel Weekly hotels editor Christina Jelski and Peter Ricci, the director of the Hospitality and Tourism Management program at Florida Atlantic University, talk about both topics. In our first section: How the Palm Beaches has surpassed Miami-Dade in key hotel metrics and why Trump's presence might be drawing visitors to the region. In the second half of the episode: Whether hotels should be concerned about the specter of mass deportations, and the continuing scarcity of hospitality workers. Episode sponsor This episode is sponsored by The TTC Tour Brands https://agents.ttc.com/login Related links Palm Beach's presidential presence gives the area's tourism a 'Trump bump' https://www.travelweekly.com/North-America-Travel/Palm-Beach-presidential-presence-gives-area-tourism-Trump-bump Hospitality grapples with the specter of mass deportations https://www.travelweekly.com/Travel-News/Hotel-News/Hospitality-grapples-with-specter-of-mass-deportations Immigration policy concerns take center stage at the ALIS conference https://www.travelweekly.com/Travel-News/Hotel-News/Immigration-policy-concerns-at-ALIS Peter Ricci's bio https://www.fau.edu/experts/profile/?expert=peter.ricci See omnystudio.com/listener for privacy information.
Note to listeners: We're currently on hiatus until Spring 2025, but we're replaying some of our favorite episodes each week until we return. And you're listening to one of those "encore" presentations right now. Greg Mortimer, the founder of cruise line Aurora Expeditions, is a pioneer in the adventure and exploration space — he’s traveled to many of the world's most remote and untouched regions, and has led more than 80 expeditions to Antarctica. In 1984, Mortimer made history by being part of the first Australian team to summit Mount Everest via its northeast ridge route without the use of supplemental oxygen, and he’s also summited several other peaks, such as Antarctica's Mount Minto and K2 in Asia. In 1991, Mortimer founded Aurora Expeditions, which has a fleet of two expedition ships — Greg Mortimer and Sylvia Earle — and another on the way. During the episode, Mortimer will reflect on some of his most thrilling journeys. Listeners will also hear about his advocacy for environmental conservation and sustainability in the travel industry. This episode is sponsored by The Travel Corporation. RESOURCES MENTIONED IN THIS EPISODE Aurora Expeditions About Greg Mount Minto Documentary: The Loneliest Mountain From TravelAge West: Review: Antarctica Onboard Aurora Expeditions' Sylvia Earle Review: Greg Mortimer from Aurora Expeditions New ship announcement: Douglas Mawson ABOUT YOUR HOST Emma Weissmann is the Executive Editor of TravelAge West, a print magazine and website for travel advisors based in the Western U.S. She is also the co-host of Trade Secrets, a podcast created with sister publication Travel Weekly. TravelAge West also produces national trade publications Explorer and Family Getaways, as well as events including the Future Leaders in Travel Retreat, Global Travel Marketplace West, the WAVE Awards gala and the Napa Valley Leadership Forum. ABOUT THE SHOW TravelAge West’s award-winning podcast, “Humans of Travel,” features conversations with exceptional people who have compelling stories to tell. Listeners will hear from the travel industry’s notable authorities, high-profile executives, travel advisors and rising stars as they share the highs and lows that make them human.See omnystudio.com/listener for privacy information.
Travel advisors are often encouraged to seek out the more stable, and more lucrative, luxury market. But one question you might not have asked yourself is: What if you can’t speak the language? There’s definitely a right way to communicate with luxury-market clientele, both obvious and subtle. On this episode host Rebecca Tobin and senior editor Jamie Beisiada talk with travel experts from Embark Beyond: CEO Jack Ezon and advisor Laura Worth, who have identified this challenge – and created a series of training modules to help advisors follow the Billionaire’s Calendar; converse beyond travel in art, fashion and yachts; how to read luxury-brand tea leaves; and ways advisors can “fake it till they make it.” Episode sponsor: This episode is sponsored by The TTC Tour Brands https://agents.ttc.com/login Related links: Learning the language of luxury https://www.travelweekly.com/Luxury-Travel/Learning-the-language-of-luxury The surge in the six-figure vacation https://www.travelweekly.com/Travel-News/Travel-Agent-Issues/The-six-figure-vacation-surge Embark Beyond on Travel Weekly's Power List https://www.travelweekly.com/Power-List-2024/Embark-Beyond Laura Worth of of Art & Travel https://www.artandtravel.net/ See omnystudio.com/listener for privacy information.
On this episode of The Last Resort, host Christina Jelski talks with Julie Boller, a luxury travel advisor with Atlas Wander Travel, about her recent visit to the Sheen Falls Lodge in Co. Kerry, Ireland.Boller talks about the property’s dramatic landscapes, spacious accommodations perfect for couples and multi-generational families and diverse experiences, from falconry to helicopter tours of the Ring of Kerry. She also shares insider tips on how to craft the perfect 10- to 14-day Irish itinerary and chats about why her clients are consistently booking back-to-back Irish adventures.Currently in its third season, The Last Resort is a monthly hospitality-focused podcast brought to you by Travel Weekly. In each episode, travel advisors share their first impressions of the last resort they visited.The fourth episode of the third season will be posted on April 14.Further resources: Atlas Wander Travel Sheen Falls LodgeA toast to the Wine Cellar at Ireland's Sheen Falls Lodge (Travel Weekly) Want to share feedback on the last resort you visited?Email us: TheLastResort@travelweekly.com Theme Song:Beachfront Celebration by Kevin MacLeodLicensehttps://creativecommons.org/licenses/by/4.0/See omnystudio.com/listener for privacy information.
Note to listeners: We're currently on hiatus until Spring 2025, but we're replaying some of our favorite episodes each week until we return. And you're listening to one of those "encore" presentations right now. Veranda Adkins, co-founder of the Association of Black Travel Professionals (ABTP) is passionate about making the travel industry more inclusive. In addition to helping run ABTP, Adkins is also a travel advisor with Travel Legacy, and prides herself in coaching entrepreneurs and being an influential speaker. Through her personal website, clients can book a multitude of different coaching tools to improve their business needs due to her more than 22 years of experience in the industry. In this episode of Humans of Travel, listeners will hear Adkins reflect on her days as a young girl traveling with her mother before joining the travel industry as a human resources representative for Travel Impressions. She’ll explain how she decided to leave her corporate job behind to become a travel advisor, and what ultimately led her to start ABTP during the pandemic. Finally, listeners will hear Adkins’ take on the area of diversity, equity and inclusion (DEI) within the travel industry, and how industry professionals can put inclusivity at the forefront of their businesses. This episode is sponsored by The Travel Corporation (TTC). RESOURCES MENTIONED IN THIS EPISODE https://verandaadkins.com/events/ https://www.abtprofessionals.org/leadership/ ABOUT YOUR HOST Emma Weissmann is the Executive Editor of TravelAge West, a print magazine and website for travel advisors based in the Western U.S. She is also the co-host of Trade Secrets, a podcast created with sister publication Travel Weekly. TravelAge West also produces national trade publications Explorer and Family Getaways, as well as events including the Future Leaders in Travel Retreat, Global Travel Marketplace West, the WAVE Awards gala and the Napa Valley Leadership Forum. ABOUT THE SHOW TravelAge West’s award-winning podcast, “Humans of Travel,” features conversations with exceptional people who have compelling stories to tell. Listeners will hear from the travel industry’s notable authorities, high-profile executives, travel advisors and rising stars as they share the highs and lows that make them human.See omnystudio.com/listener for privacy information.
Note to listeners: We're currently on hiatus until Spring 2025, but we're replaying some of our favorite episodes each week until we return. And you're listening to one of those "encore" presentations right now. Jason Leppert, Cruise Editor for TravelAge West, has a long history onboard cruise ships. From embarking on Crystal Cruises’ inaugural voyage in 1990 to completing his 204th voyage just a few weeks ago, Leppert has spent more time onboard ships — and at sea — than most people do in their lifetime. And Leppert has turned this passion for cruising into a career. His blog, “Popular Cruising,” has more than 47,000 subscribers on YouTube, and he regularly represents the TravelAge West brand as he reports on the ocean, river and expedition cruise industries, in addition to penning firsthand reviews of cruises. In this episode of Humans of Travel, Leppert details his childhood growing up while cruising with his family, and how his early vacations led him to fall in love with the travel style. He recounts his journeys on more than 200+ cruises, and shares how he makes sure he relays an accurate and honest opinion of the ships he experiences for his readers and viewers. Finally, listeners will hear Leppert’s take on cruising’s sustainability initiatives, as well as how he addresses “cruise skeptics.” This episode was sponsored by Riverside Luxury Cruises. RESOURCES MENTIONED IN THIS EPISODE Jason Leppert, Cruise Editor at TravelAge West Popular Cruising on YouTube ABOUT YOUR HOST Emma Weissmann is the Executive Editor of TravelAge West, a print magazine and website for travel advisors based in the Western U.S. She is also the co-host of Trade Secrets, a podcast created with sister publication Travel Weekly. TravelAge West also produces national trade publications Explorer and Family Getaways, as well as events including the Future Leaders in Travel Retreat, Global Travel Marketplace West, the WAVE Awards gala and the Napa Valley Leadership Forum. ABOUT THE SHOW TravelAge West’s award-winning podcast, “Humans of Travel,” features conversations with exceptional people who have compelling stories to tell. Listeners will hear from the travel industry’s notable authorities, high-profile executives, travel advisors and rising stars as they share the highs and lows that make them human.See omnystudio.com/listener for privacy information.
Note to listeners: Humans of Travel is on hiatus for the winter, with new, full-length episodes resuming Spring 2025. In this episode of Humans of Travel — sponsored by Riverside Luxury Cruises — Ken Shapiro, vice president and editorial director, sits down with Jen Halboth, CEO of Riverside Luxury Cruises, for an honest conversation about her career journey and the evolving world of river cruising. With her signature energy and passion, Halboth reflects on her dynamic transition from professional sports to the travel industry (yes, she really does have a championship ring), her nearly two-decade tenure at Avalon Waterways and what ultimately led her to take the helm at Riverside. She shares personal insights on leadership, facing new challenges, industry trends and the many lessons she’s learned along the way. Halboth also delves into the rapid growth of river cruising, what sets Riverside Luxury Cruises apart from the crowd and upcoming developments in store for the company. She offers valuable advice for travel advisors looking to grow their business, along with personal anecdotes about her favorite moments on the rivers. This episode is sponsored by Riverside Luxury Cruises. RESOURCES MENTIONED IN THIS EPISODE Riverside Luxury Cruises ABOUT YOUR HOST Emma Weissmann is the Executive Editor of TravelAge West, a print magazine and website for travel advisors based in the Western U.S. She is also the co-host of Trade Secrets, a podcast created with sister publication Travel Weekly. TravelAge West also produces national trade publications Explorer and Family Getaways, as well as events including the Future Leaders in Travel Retreat, Global Travel Marketplace West, the WAVE Awards gala and the Napa Valley Leadership Forum. ABOUT THE SHOW TravelAge West’s award-winning podcast, “Humans of Travel,” features conversations with exceptional people who have compelling stories to tell. Listeners will hear from the travel industry’s notable authorities, high-profile executives, travel advisors and rising stars as they share the highs and lows that make them human.See omnystudio.com/listener for privacy information.
We’re back with new episodes of the Folo, and we’re kicking it off with two back-to- back episodes about cruise. And why not -- it’s Wave season. In this first episode we have three cruise industry experts talking about the new ships coming out in 2025: Cruise Planners CEO Michelle Fee; Norwegian Cruise Line senior vice president of North America sales John Chernesky; and Travel Weekly cruise editor Andrea Zelinski. From big ships to small, in the luxury and contemporary categories, what drives cruisers to these ships? Is big better? How have these new cruise ships evolved to cater to customer demand? This is part 1 of a two-part series. Next week: Early signs of Wave season. This episode was recorded Feb. 5 and has been edited for length and clarity. Episode sponsor This episode is sponsored by Riverside Luxury Cruises https://www.riverside-cruises.com Related links Cruising’s new-ship class of 2025, parts 1 and 2 https://www.travelweekly.com/Cruise-Travel/Insights/new-ship-class-of-2025-part-1 https://www.travelweekly.com/Cruise-Travel/Insights/new-ship-class-of-2025-part-2 Many pluses on the upcoming Norwegian Aqua https://www.travelweekly.com/Cruise-Travel/Many-pluses-on-the-upcoming-Norwegian-Aqua Cruise Planners: www.cruiseplanners.com Norwegian Cruise Line: https://www.ncl.comSee omnystudio.com/listener for privacy information.
Note to listeners: Humans of Travel is on hiatus for the winter, with new, full-length episodes resuming Spring 2025. This is a bonus Humans in the Hot Seat Episode, recorded at SmartFlyer's CORE conference in Lake Louise, Alberta, last month. This episode is released in conjunction with a Trade Secrets episode on email marketing, with SmartFlyer's Kayla Douglas. Welcome to Humans in the Hot Seat, a spinoff series of Humans of Travel. This is Emma Weissmann, Executive Editor at TravelAge West, and your host. This week, we are sitting down with Erina Pindar, Managing Partner and COO of luxury travel agency SmartFlyer. Pindar is a veteran of Humans of Travel – her previous episode was recorded in 2020 with former host Valerie Chen. But for her return to the show, we chat all about what it takes to build a successful brand, beyond colors and fonts. How do brands remain authentic, but not "too perfect?" What was Pindar's goals when she rebranded SmartFlyer years ago? Find out this, and more, during our episode. This episode is coming out out in conjunction with a new episode of Trade Secrets, a joint production of TravelAge West and Travel Weekly. On that podcast, we will be interviewing SmartFlyer's Kayla Douglas, director of content, about another unique form of branding: e-marketing. Head on over to the Trade Secrets feed for a listen.Join us next week for an episode with our podcast sponsor, Riverside Luxury Cruises. RESOURCES MENTIONED IN THIS EPISODE SmartFlyerErina Pindar on Humans of Travel in 2020: SmartFlyer's Erina Pindar on How Her Childhood in Asia Shaped Her Worldview, Plus the 411 on Branding Trade Secrets PodcastContact Pindar on Instagram: @theSmartFlyer @erinapindar From TravelAge West: 5 Things We Learned at SmartFlyer's 2025 CORE Conference ABOUT YOUR HOST Emma Weissmann is the Executive Editor of TravelAge West, a print magazine and website for travel advisors based in the Western U.S. She is also the co-host of Trade Secrets, a podcast created with sister publication Travel Weekly. TravelAge West also produces national trade publications Explorer and Family Getaways, as well as events including the Future Leaders in Travel Retreat, Global Travel Marketplace West, the WAVE Awards gala and the Napa Valley Leadership Forum. ABOUT THE SHOW TravelAge West’s award-winning podcast, “Humans of Travel,” features conversations with exceptional people who have compelling stories to tell. Listeners will hear from the travel industry’s notable authorities, high-profile executives, travel advisors and rising stars as they share the highs and lows that make them human.See omnystudio.com/listener for privacy information.
One trend we've noticed taking shape recently is the rising popularity of women-only tours. From on-the-ground adventures in far flung destinations like Saudi Arabia and Morocco to a luxurious river cruise in France’s wine country, there are options galore for today’s so-called “queenagers.” In this episode, reporter Tom Stieghorst shares his insights and his reporting, and Shirnett Fleet, the chief marketing officer of Uniworld Boutique River Cruises, talks about what women-only tours offer, where the trend is headed and why it's moved from niche to mainstream. This episode is part of our annual Winter Series, where we feature some of our favorite recent Folo by Travel Weekly discussions. This episode was recorded Nov. 21 and has been edited for length and clarity. Episode sponsor This episode is sponsored by Riverside Luxury Cruises https://www.riverside-cruises.com Related links Women-only tours: A niche that is going mainstream https://www.travelweekly.com/Travel-News/Tour-Operators/The-growth-of-women-only-tours A women-only cruise leans into luxury https://www.travelweekly.com/River-Cruising/Insights/women-only-river-cruise-uniworld-luxury Uniworld: https://www.uniworld.com Background on the term 'queenager' https://eleanormills.substack.com/p/eleanors-letter-what-is-a-queenager See omnystudio.com/listener for privacy information.
On this episode of The Last Resort, host Christina Jelski talks with Anna Gilbert, founder and lead travel designer at Upannaway, about her recent visit to Angama’s luxury safari lodges and camps in Kenya.Gilbert shares her first impressions of Angama’s flagship Angama Mara lodge, more recently opened Angama Amboseli property and the brand’s intimate Angama Tented Camp. She shares details on some of her most memorable moments, including a peaceful hot air balloon ride over the Maasai Mara and getting the chance to bond with her guides over Kenny Rogers and Dolly Parton songs. She also offers candid insights about Angama’s most distinctive features, from the brand’s exceptional accommodations to their unique photography studio.Currently in its third season, The Last Resort is a monthly hospitality-focused podcast brought to you by Travel Weekly. In each episode, travel advisors share their first impressions of the last resort they visited.The third episode of the third season will be posted on March 10. Further resources:Anna Gilbert Upannaway Angama New Angama Amboseli safari lodge pays homage to its 'Super Tusker' neighbors (Travel Weekly) Angama plans tented safari lodge in the shadow of Kilimanjaro (Travel Weekly) Want to share feedback on the last resort you visited?Email us: TheLastResort@travelweekly.com Theme Song:Beachfront Celebration by Kevin MacLeodLicensehttps://creativecommons.org/licenses/by/4.0/See omnystudio.com/listener for privacy information.
Note to listeners: We're currently on hiatus until Spring 2025, but we're replaying some of our favorite episodes each week until we return. And you're listening to one of those "encore" presentations right now. Alle Pierce is an Emmy award-winning host, travel influencer, river cruise ship Godmother and founder of Gals Abroad Getaways, a travel company that designs group trips for like-minded women. Before diving into the travel industry, Pierce built a successful career in broadcast journalism as a local news reporter. During this time, she honed her storytelling and public speaking skills, which would later become the foundation for her next venture — helping companies and tourism boards craft compelling brand stories. On this episode of Humans of Travel, Pierce reflects on her journey from television host to entrepreneur, shares insights from her favorite projects (including a recent role covering the 2024 Paris Olympics), and opens up about how she stays authentic in the fast-paced world of social media. She also delves into the inspiration behind Gals Abroad Getaways, the lessons learned from her travel advisor mother and her vision for the future of her company. This episode was sponsored by Riverside Luxury Cruises. RESOURCES MENTIONED IN THIS EPISODE Alle Pierce's website and Instagram Gals Abroad Getaways Gals Abroad Getaways on Instagram ABOUT YOUR HOST Emma Weissmann is the Executive Editor of TravelAge West, a print magazine and website for travel advisors based in the Western U.S. She is also the co-host of Trade Secrets, a podcast created with sister publication Travel Weekly. TravelAge West also produces national trade publications Explorer and Family Getaways, as well as events including the Future Leaders in Travel Retreat, Global Travel Marketplace West, the WAVE Awards gala and the Napa Valley Leadership Forum. ABOUT THE SHOW TravelAge West’s podcast, “Humans of Travel,” features conversations with exceptional people who have compelling stories to tell. Listeners will hear from the travel industry’s notable authorities, high-profile executives, travel advisors and rising stars as they share the highs and lows that make them human.See omnystudio.com/listener for privacy information.
This week we’re featuring the second half of a special episode of Trade Secrets, a sister podcast to the Folo by Travel Weekly that is co-produced by Jamie Biesiada, a senior editor at Travel Weekly, and Emma Weissmann, the executive editor of TravelAge West. In this episode, Jamie and Emma take a rapid-fire look at 25 trends for 2025, starting in the mid-teens and working their way up to Number 25. This second half is a little more travel industry- and advisor- focused. Let us know if you're seeing any of these trends come to the fore at your agency. This episode has been edited for length and clarity. Episode sponsor: This episode is sponsored by Riverside Luxury Cruises https://www.riverside-cruises.com Related links: Part 1 of Trade Secrets 25 trends for 2025: https://www.travelweekly.com/Podcasts/Folo/trade-secrets-editors-predict-travel-trends-1 A host of problems https://www.travelweekly.com/Travel-News/Travel-Agent-Issues/A-host-of-problems New details emerge on Universal Horror Unleashed experience in Las Vegas https://www.travelweekly.com/North-America-Travel/new-detail-Universal-Horror-Unleashed-Las-Vegas Travel Weekly's 2024 Travel Industry Survey https://www.travelweekly.com/For-Travel-Agents/Travel-Industry-Survey V-shaped plane is one step closer to reality https://www.travelweekly.com/Travel-News/Airline-News/V-shaped-plane-is-one-step-closer-to-reality The new autonomous wheelchairs at Miami Airport https://news.miami-airport.com/miami-dade-mayor-and-american-airlines-announce-new-autonomous-wheelchairs-at-mia/ Additional info: The music used in the Trade Secrets podcast is Sock Hop, by Kevin MacLeodSee omnystudio.com/listener for privacy information.
Note to listeners: We're currently on hiatus until Spring 2025, but we're replaying some of our favorite episodes each week until we return. And this week, we are releasing a new sponsored episode featuring our partners at Collette. In this sponsored episode of Humans of Travel, host Ken Shapiro, Vice President and Editorial Director of TravelAge West, TravelPulse and TravelPulse Canada, interviews Jaclyn Leibl-Cote, CEO of tour operator Collette. Leibl-Cote, who is only the fourth CEO and first woman to hold the position in the company’s 107-year history, shares insights on what it’s like to lead an iconic travel company. Listeners will get an inside look at Leibl-Cote’s inspiring career journey, from growing up in a travel-focused family to her current leadership role. She shares personal anecdotes, such as a recent family trip to Africa and what it’s like being a “sports mom,” along with a few reflections on her favorite travel destinations and moments. The conversation also dives into Collette’s evolution as a leader in group touring, the company’s focus on the modern, culturally curious traveler and how it has become a talent incubator within the travel industry. Leibl-Cote provides valuable insights on upcoming travel trends, tips for travel advisors and what makes group travel special. This episode is sponsored by Collette. RESOURCES MENTIONED IN THIS EPISODE Collette From TravelAge West: A Look Into Collette's 100 Years as a Successful Tour Operator (2018) ABOUT YOUR HOST Emma Weissmann is the Executive Editor of TravelAge West, a print magazine and website for travel advisors based in the Western U.S. She is also the co-host of Trade Secrets, a podcast created with sister publication Travel Weekly. TravelAge West also produces national trade publications Explorer and Family Getaways, as well as events including the Future Leaders in Travel Retreat, Global Travel Marketplace West, the WAVE Awards gala and the Napa Valley Leadership Forum. ABOUT THE SHOW TravelAge West’s award-winning podcast, “Humans of Travel,” features conversations with exceptional people who have compelling stories to tell. Listeners will hear from the travel industry’s notable authorities, high-profile executives, travel advisors and rising stars as they share the highs and lows that make them human.See omnystudio.com/listener for privacy information.
This week on the Folo by Travel Weekly we are featuring a special episode of Trade Secrets, a sister podcast to the Folo that is co-produced by Jamie Biesiada, a senior editor at Travel Weekly, and Emma Weissmann, the executive editor of TravelAge West. In this episode, Jamie and Emma take a rapid-fire look at 25 trends for 2025. This episode is split into two parts: The first, which you're listening to here, focuses on consumer-related travel trends that Emma and Jamie think will be popular. The second half, which is a little more travel industry- and advisor- focused, will air next week. This episode was edited for length and clarity. Episode sponsor: This episode of the Folo by Travel Weekly is sponsored by Collette Vacations: https://www.gocollette.com/travel-advisors Related links: From Travel Weekly: Preview 2025 https://www.travelweekly.com/preview-2025 From TravelAge West, The top 5 trends for 2025 From TravelAge West, This cruise expert reached $3 million in annual sales using TikTok From Travel Weekly, Women-only tours: A niche that is going mainstream From Travel Weekly, Summer of the destination ‘dupes’ Additional notes: The music used in the Trade Secrets podcast is Sock Hop, by Kevin MacLeodSee omnystudio.com/listener for privacy information.
Note to listeners: We're currently on hiatus until Spring 2025, but we're replaying some of our favorite episodes each week until we return. And you're listening to one of those "encore" presentations right now. Danny Genung, the owner of Harr Travel, is a former middle school teacher-turned legacy travel advisor and a YouTube influencer in the cruise and resort space operating under the @HarrTravel channel. In addition to selling anywhere from 70-100 cruises per month, Genung is perhaps best known for his onscreen appearances during the cruise ship tour videos he posts daily for his 128,000 subscribers. In this episode of Humans of Travel, Genung speaks on the history of Harr Travel, which was started by his grandfather. Listeners will hear Genung talk about what it was like working with his grandfather at a young age, and how he has developed the business since taking it over. For travel advisors who are interested in learning more about creating videos to level up their businesses, Genung offers advice on tech tools, audience engagement and more. This episode is sponsored by Collette. RESOURCES MENTIONED IN THIS EPISODE Genung’ s YouTube From TravelAge West: How a 40-Year-Old Travel Agency Is Achieving Its Best Sales Ever During COVID-19 ABOUT YOUR HOST Emma Weissmann is the Executive Editor of TravelAge West, a print magazine and website for travel advisors based in the Western U.S. She is also the co-host of Trade Secrets, a podcast created with sister publication Travel Weekly. TravelAge West also produces national trade publications Explorer and Family Getaways, as well as events including the Future Leaders in Travel Retreat, Global Travel Marketplace West, the WAVE Awards gala and the Napa Valley Leadership Forum. ABOUT THE SHOW TravelAge West’s award-winning podcast, “Humans of Travel,” features conversations with exceptional people who have compelling stories to tell. Listeners will hear from the travel industry’s notable authorities, high-profile executives, travel advisors and rising stars as they share the highs and lows that make them human.See omnystudio.com/listener for privacy information.
Note to listeners: We're currently on hiatus until Spring 2025, but we're replaying some of our favorite episodes each week until we return. And you're listening to one of those "encore" presentations right now. Most members of the travel industry community know Samantha Brown as the host of PBS’ Samantha Brown's Places to Love, a long-running television show that allows viewers to tune in as Brown jets all over the world, showcasing some of the planet’s most fascinating destinations, communities and cultures. During this episode of Humans of Travel, Brown reflects on her upbringing — her early relationship with travel, and how her interest in theater prepared her for a life in front of the screen. She’ll also share a memorable story about getting to her audition — and ultimately landing the role — for the Travel Channel’s Great Vacation Homes, and reflects on some of the most memorable moments from her career. Finally, listeners will hear about Brown’s focus on sustainability and human connection while traveling, and what she respects most about the travel advisor profession. This episode is sponsored by the Collette. RESOURCES MENTIONED IN THIS EPISODE Samantha Brown's website Samantha Brown on Instagram ABOUT YOUR HOST Emma Weissmann is the Executive Editor of TravelAge West, a print magazine and website for travel advisors based in the Western U.S. She is also the co-host of Trade Secrets, a podcast created with sister publication Travel Weekly. TravelAge West also produces national trade publications Explorer and Family Getaways, as well as events including the Future Leaders in Travel Retreat, Global Travel Marketplace West, the WAVE Awards gala and the Napa Valley Leadership Forum. ABOUT THE SHOW TravelAge West’s award-winning podcast, “Humans of Travel,” features conversations with exceptional people who have compelling stories to tell. Listeners will hear from the travel industry’s notable authorities, high-profile executives, travel advisors and rising stars as they share the highs and lows that make them human.See omnystudio.com/listener for privacy information.
On this episode of The Last Resort, host Christina Jelski talks with Sarah Groen, owner and CEO of Bell & Bly Design, about her recent visit Lake Como’s Grand Hotel Tremezzo.Groen shares details on the historic property’s iconic floating pool, Riva boats and Michelin-worthy dining experiences, while also explaining what makes the Grand Hotel Tremezzo distinct from its sister Lake Como property, Passalacqua. She also offers insider tips on prime shoulder season timing, unique alternatives to water activities and how her clients prefer to combine Lake Como with other European stops.Currently in its third season, The Last Resort is a monthly hospitality-focused podcast brought to you by Travel Weekly. In each episode, travel advisors share their first impressions of the last resort they visited.The second episode of the third season will be posted on February 10. Further resources:Sarah Groen Bell & Bly Design Luxury Travel Insider Grand Hotel Tremezzo Want to share feedback on the last resort you visited?Email us: TheLastResort@travelweekly.com Theme Song:Beachfront Celebration by Kevin MacLeodLicensehttps://creativecommons.org/licenses/by/4.0/ See omnystudio.com/listener for privacy information.
Note to listeners: We're currently on hiatus until Spring 2025, but we're replaying some of our favorite episodes each week until we return. And you're listening to one of those "encore" presentations right now. Three years ago, Henley Vazquez created Fora Travel, a host agency that caters to a select group of new travel agents: part-timers, side-hustlers or even those who are just looking to dip their toes into a career in travel, but don’t know where to start. As a travel advisor herself — and a former staff member at Town and Country Magazine and Indagare — Vazquez says her mission is to bring new blood into the travel industry and support people at every stage of their career. In this episode of Humans of Travel, Vazquez shares the ins and outs of Fora — what she looks for in potential new advisors, why the model is appealing to non-full-time workers and what she says to people who think the barrier to entry for this career should be higher. This episode is sponsored by Collette. RESOURCES MENTIONED IN THIS EPISODE Fora Travel Special Code for Humans of Travel Listeners: Foratravel.com/joinus Application Code: HumansofTravel Follow Fora on Instagram: @helloFora Vazquez’s Speedtalking with Fora Podcast, on YouTube: From TravelAge West Why Do Travel Agents Have to Chase Their Commissions? Part-Time Travel Agent? Fora Aims to Professionalize New Agents (and Side-Hustlers) These Suppliers Pay Travel Agent Commissions On Time Part-Time Travel Agents Make Up a Third of the Travel Advisor Workforce ABOUT YOUR HOST Emma Weissmann is the Executive Editor of TravelAge West, a print magazine and website for travel advisors based in the Western U.S. She is also the co-host of Trade Secrets, a podcast created with sister publication Travel Weekly. TravelAge West also produces national trade publications Explorer and Family Getaways, as well as events including the Future Leaders in Travel Retreat, Global Travel Marketplace West, the WAVE Awards gala and the Napa Valley Leadership Forum. ABOUT THE SHOW TravelAge West’s award-winning podcast, “Humans of Travel,” features conversations with exceptional people who have compelling stories to tell. Listeners will hear from the travel industry’s notable authorities, high-profile executives, travel advisors and rising stars as they share the highs and lows that make them human.See omnystudio.com/listener for privacy information.
Welcome to our annual Preview episode, where we gaze into our crystal bal and draw on interviews with expert sources to talk about what we’ll be seeing in the next 12 months, travel-wise. Iin this episode we examine the overall health of the business, changes in the luxury sector and what might happen on the aviation-regulatory-merger front, especially with the Trump administration set to enter. Featuring: Host Rebecca Tobin and four of Travel Weekly’s senior editors: Jamie Biesiada, who covers retail; Andrea Zelinski, who covers cruise; Robert Silk, who covers aviation; and Christina Jelski, who covers hospitality. This conversation was recorded Dec. 13, 2024, so a note of caution: At some points in this conversation we make reference to “this year” and “next year” which can be stand-in terms for 2024 and 2025, depending on the context. Related links: Travel Weekly's 2025 Preview https://www.travelweekly.com/Preview-2025 See omnystudio.com/listener for privacy information.
It’s time for our semi-annual drop-in to the ski industry. Dan Sherman of Ski.com, ski blogger and podcaster Stuart Winchester and our in-house ski reporter Robert Silk talk about the major trends for skiers and riders, namely, Japan and Europe. There's big demand for ski vacations this year: Why? We talk about the tricks to scoring cheaper-than-the-window ticket pricing, which at some resorts is now at or above $300. And the big question each December: Where is everybody headed this year? This episode is part of our annual Winter Series, where we feature some of our favorite recent Folo by Travel Weekly discussions. This episode was recorded Nov. 12 and has been edited for insight and clarity. Related links: Alterra CEO addresses soaring daily prices at ski resorts https://www.travelweekly.com/Travel-News/Hotel-News/Alterra-CEO-addresses-soaring-daily-prices Big and small resorts: The Colorado Ski experience https://www.travelweekly.com/North-America-Travel/Focus-on-Ski-Mountain-Travel-2024 Deer Valley expansion is ahead of schedule https://www.travelweekly.com/Travel-News/Hotel-News/Deer-Valley-expansion-ahead-of-schedule Rebecca Tobin's report on Jackson Hole: Rising to new challenges at Jackson Hole Mountain Resort https://www.travelweekly.com/North-America-Travel/Rising-to-new-challenges-at-Jackson-Hole Stuart Winchester's Storm Skiing Journal and Podcast https://www.stormskiing.com/ Ski.com https://www.ski.com See omnystudio.com/listener for privacy information.
Welcome to Humans in the Hot Seat, a spinoff series of Humans of Travel. This is Emma Weissmann, Executive Editor at TravelAge West, and your host. Over the coming weeks, we will be interviewing the travel advisors named in the "5 Future Leaders to Watch List," the cover story within the October 2024 issue of TravelAge West. All of these travel advisors, attendees of Future Leaders in Travel, were chosen to appear in the cover story to acknowledge their work and their potential to be game-changers in the travel industry. Today, we're sitting down with Brittany Taylor. Taylor is well-traveled (having visited more than 45 countries), and has embraced mentorship within the travel advising profession, being trained by Shelby Donley, the founder of Camelback Travel. In this episode, Taylor reflects on her success and offers advice to agents who are just getting started. RESOURCES MENTIONED IN THIS EPISODE Camelback Odyssey Travel Email Taylor: Brittanyt@camelbacktravel.com Follow Taylor on Instagram @brittanytaylortravel ABOUT YOUR HOST Emma Weissmann is the Executive Editor of TravelAge West, a print magazine and website for travel advisors based in the Western U.S. She is also the co-host of Trade Secrets, a podcast created with sister publication Travel Weekly. TravelAge West also produces national trade publications Explorer and Family Getaways, as well as events including the Future Leaders in Travel Retreat, Global Travel Marketplace West, the WAVE Awards gala and the Napa Valley Leadership Forum. ABOUT THE SHOW TravelAge West's award-winning podcast, “Humans of Travel,” features conversations with exceptional people who have compelling stories to tell. Listeners will hear from the travel industry's notable authorities, high-profile executives, travel advisors and rising stars as they share the highs and lows that make them human.See omnystudio.com/listener for privacy information.
Travel Industry Survey is our annual, premier research product that surveys travel advisors about their business. To dig deeper into the report’s data and talk about how it dovetails with everyday business trends, we’ve invited retail reporter Jamie Biesiada and news editor Johanna Jainchill to talk about what the survey said about booking trends, preferred products, education and support, technology uses, marketing strategies, outlook and concerns. This episode is part of our annual Winter Series, where we feature some of our favorite recent Folo by Travel Weekly discussions. This episode was recorded Nov. 12 and has been edited for length and clarity. Travel Industry Survey is produced in partnership with Phocuswright, the travel research company under the Northstar Travel Group umbrella. Related links Travel Industry Survey 2024: https://www.travelweekly.com/Industry-Survey-2024 Travel Industry Survey 2023: https://www.travelweekly.com/industry-survey-2023 Phocuswright: https://www.phocuswright.com See omnystudio.com/listener for privacy information.
John Diorio has spent his entire career in travel, from the tour operator and wholesale space to Hotels.com and, most recently, Virgin Voyages. Despite this, Diorio – now the vice president of North American sales for the cruise line — said his relationship with travel didn't start until he enrolled in travel school at age 19; prior to that, his jaunts consisted of yearly family vacations from his hometown in New York to the Jersey Shore. But after his very first flight (to Dayton, Ohio, in his early 20s), Diorio was hooked, and he hasn't looked back since. In this episode of Humans of Travel, Diorio reflects on his professional journey leading up to his role at Virgin Voyages, which included the lessons learned in travel school (which teaches students how to work in every sector of the industry), and some of his favorite memories from his career. He'll also share his thoughts on mentorship in the travel industry, and what it was like starting with Virgin Voyages three years before the product had officially launched. Note: This episode is sponsored by Apple Leisure Group Vacations. Humans of Travel will go on a short hiatus; new episodes will return in March 2024. RESOURCES MENTIONED IN THIS EPISODE Virgin Voyages First Mates website Brilliant for You Online Sales Guide ABOUT YOUR HOST Emma Weissmann is the Executive Editor of TravelAge West, a print magazine and website for travel advisors based in the Western U.S. She is also the co-host of Trade Secrets, a podcast created with sister publication Travel Weekly. TravelAge West also produces national trade publications Explorer and Family Getaways, as well as events including the Future Leaders in Travel Retreat, Global Travel Marketplace West, the WAVE Awards gala and the Napa Valley Leadership Forum. ABOUT THE SHOW TravelAge West's podcast, “Humans of Travel,” features conversations with exceptional people who have compelling stories to tell. Listeners will hear from the travel industry's notable authorities, high-profile executives, travel advisors and rising stars as they share the highs and lows that make them human.See omnystudio.com/listener for privacy information.
Welcome to Humans in the Hot Seat, a spinoff series of Humans of Travel. This is Emma Weissmann, Executive Editor at TravelAge West, and your host. Over the coming weeks, we will be interviewing the travel advisors named in the "5 Future Leaders to Watch List," the cover story within the October 2024 issue of TravelAge West. All of these travel advisors, attendees of Future Leaders in Travel, were chosen to appear in the cover story to acknowledge their work and their potential to be game-changers in the travel industry. Today, we're sitting down with Sam Johnson of Prescription Travel, an independent affiliate with Montecito Village Travel. Johnson credits his early success to growing up in Big Sky, Montana, where he held many hospitality jobs and was exposed to the work of travel advisors. Since he became an advisor himself, Johnson's sales have jumped from $100,000 last year to a projected $1.2 million this year. And while many wait to give back, he's already launched an internship program with the University of Georgia, and has coached 12 interns. RESOURCES MENTIONED IN THIS EPISODE Future Leaders in Travel 5 Future Leaders to Watch List, 2024 Prescription Travel Montecito Village Travel Email Johnson: Sam@prescriptiontravel.com Johnson's Instagram @Presciption Travel (Instagram, Facebook) ABOUT YOUR HOST Emma Weissmann is the Executive Editor of TravelAge West, a print magazine and website for travel advisors based in the Western U.S. She is also the co-host of Trade Secrets, a podcast created with sister publication Travel Weekly. TravelAge West also produces national trade publications Explorer and Family Getaways, as well as events including the Future Leaders in Travel Retreat, Global Travel Marketplace West, the WAVE Awards gala and the Napa Valley Leadership Forum. ABOUT THE SHOW TravelAge West's award-winning podcast, “Humans of Travel,” features conversations with exceptional people who have compelling stories to tell. Listeners will hear from the travel industry's notable authorities, high-profile executives, travel advisors and rising stars as they share the highs and lows that make them human.See omnystudio.com/listener for privacy information.
In 1994, before the home-based travel advisor was a popular career choice in the travel industry, Michelle Fee co-founded Cruise Planners, a franchise travel agency model for home-based professionals, that would grow to become a staple in the industry. In this episode of Humans of Travel, Fee will reflect on what it was like during Cruise Planners' early days — when the first cohort of advisors comprised only five people — to its present state of supporting and training hundreds of travel advisors on what it takes to open their own businesses. Listeners will learn more about the franchise model, along with what they may need to know before opening one of their own. Additionally, Fee talks about her initial business challenges; the achievements and highlights of her decades-long career; and her advice for young leaders, especially women. RESOURCES MENTIONED IN THIS EPISODE Cruise Planners ABOUT YOUR HOST Emma Weissmann is the Executive Editor of TravelAge West, a print magazine and website for travel advisors based in the Western U.S. She is also the co-host of Trade Secrets, a podcast created with sister publication Travel Weekly. TravelAge West also produces national trade publications Explorer and Family Getaways, as well as events including the Future Leaders in Travel Retreat, Global Travel Marketplace West, the WAVE Awards gala and the Napa Valley Leadership Forum. ABOUT THE SHOW TravelAge West's podcast, “Humans of Travel,” features conversations with exceptional people who have compelling stories to tell. Listeners will hear from the travel industry's notable authorities, high-profile executives, travel advisors and rising stars as they share the highs and lows that make them human.See omnystudio.com/listener for privacy information.
Black Friday has become a bona fide travel phenomenon, encompassing not only the day itself and the burgeoning Travel Tuesday, but stretching into an entire season. To talk about trends in length of the sales, destinations on sale and other observations, we've invited Hayley Berg, lead economist at Hopper, and Travel Weekly senior editor for hospitality Christina Jelski to talk about what they've seen this year. This episode was recorded Thursday Nov. 22 and has been edited for length and clarity. Related links: Black Friday travel promotions extend well before and after Thanksgiving https://www.travelweekly.com/Travel-News/Travel-Agent-Issues/Black-Friday-travel-promotions-2024 Hopper https://www.hopper.com See omnystudio.com/listener for privacy information.
In this episode of the Wander Lounge podcast, Ariel sits with Sahara Rose De Vore, the founder and CEO of the Travel Coach Network. Sahara shares her inspiring journey from a broke college student dealing with anxiety and depression to becoming a successful entrepreneur by creating the first ICF Accredited Program for Travel Coaches. She discusses her extensive travel experiences to over 84 countries, the creation of the Travel Coach Network, and the concept of wellness travel coaching. The conversation highlights the emotional and personal motivations behind travel, emphasizing its importance for personal well-being and corporate wellness. Sahara also shares practical travel tips and her philosophy of embracing spontaneity in travel. Sahara Rose De Vore is a published author, global speaker, TEDx speaker, and has been in over 200 media outlets for her travel and business expertise including Forbes, Travel Weekly, Conde Nast Traveler, TripAdvisor, CNBC, WISN-12, and CNN Travel. Sahara was named one of 2023's Most Influential Women in Travel by TravelPulse Sahara Rose De Vore is the Founder and CEO of The Travel Coach Network, a global community of travel coaches! * Connect with Ariel: @wander_louge * * https://www.ariel-travis.com/ * * Connect with Sahara Rose De Vore: @thetravelcoachnetwork * * Website: https://thetravelcoachnetwork.com/ * * website: https://sahararosetravels.com/ * * Instagram: https://www.instagram.com/sahararosethetravelcoach/ * * Instagram: https://www.instagram.com/thetravelcoachnetwork/ * * Linkedin: https://www.linkedin.com/in/sahara-rose-de-vore-4b8bb394/ * * Facebook: https://www.facebook.com/SaharaRoseTheTravelCoach/ * * Facebook: https://www.facebook.com/theTravelCoachNetwork/ * * Tiktok: https://www.tiktok.com/@sahararosethetravelcoach * * YouTube: https://www.youtube.com/@thetravelcoachnetwork * * Podcast: https://anchor.fm/thetravelcoachnetwork * * Free Beginner's Guide to Travel Coaching: https://thetravelcoachnetwork.mykajabi.com/main-email-series-and-workbook *
From ASTA's fight against American Airlines' distribution strategy to the Taylor Swift effect on the travel industry, 2024 was bursting with headlines that affected travel advisors. This week on Trade Secrets, co-hosts Emma Weissmann and Jamie Biesiada talk about the major travel trends and events that shaped the agency landscape. Further resources Mentioned on the show: Trade Secrets episode featuring Andrea Grisdale and a discussion on Italy Trade Secrets episode featuring David Kolner and a discussion on generational travel Emma on the Taylor Swift cruise SNAP, an air booking tool developed by Internova Travel Group and Sabre Omar Banihani's TravelAge West op-ed about the evolution of home-based advisors Some reading on American Airlines and its distribution strategy, including the fallout A win for travel advisors: American Airlines scraps controversial NDC strategy A victory for travel advisors was cause for celebration at the ASTA conference Alienating travel agencies could cost American Airlines $1.5 billion American Airlines unveils revised NDC plans, returns fares to GDSs American rebuilds sales staff, trying to win back agencies and corporates American Airlines says it is gradually winning back corporate business Travel Weekly's 2024 Power List Some reading (and listening) on Jenn Lee's Vacation Planners Need advice? Call our hotline and leave a message: 201-902-2098 Email us: tradesecrets@travelweekly.com Theme song: Sock Hop by Kevin MacLeod Link: https://incompetech.filmmusic.io/song/4387-sock-hop License: https://filmmusic.io/standard-license See omnystudio.com/listener for privacy information.See omnystudio.com/listener for privacy information.
Tara Minson refers to InteleTravel, a host agency supporting over 100,000 travel advisors, as the "Goliath" of the travel industry — and with good reason. Not only does the host agency have the largest network of advisors, but she also credits the company with bringing the most new agents into the profession. Recently promoted to President of the host agency, Minson has deep roots in the travel industry. Her father, an entrepreneur, founded InteleTravel more than 33 years ago, and for the past 17 years, she's led many of the company's marketing, programs and communication initiatives. In this episode of Humans of Travel, Minson reflects on her childhood, her strong family ties and how travel has shaped her life from an early age. She also shares valuable lessons from her first boss, speaks on the qualities of leaders, and weighs in on the hot topic of new travel advisors entering the industry. RESOURCES MENTIONED IN THIS EPISODE InteleTravel ABOUT YOUR HOST Emma Weissmann is the Executive Editor of TravelAge West, a print magazine and website for travel advisors based in the Western U.S. She is also the co-host of Trade Secrets, a podcast created with sister publication Travel Weekly. TravelAge West also produces national trade publications Explorer and Family Getaways, as well as events including the Future Leaders in Travel Retreat, Global Travel Marketplace West, the WAVE Awards gala and the Napa Valley Leadership Forum. ABOUT THE SHOW TravelAge West's podcast, “Humans of Travel,” features conversations with exceptional people who have compelling stories to tell. Listeners will hear from the travel industry's notable authorities, high-profile executives, travel advisors and rising stars as they share the highs and lows that make them human.See omnystudio.com/listener for privacy information.
Welcome to Humans in the Hot Seat, a spinoff series of Humans of Travel. This is Emma Weissmann, Executive Editor at TravelAge West, and your host. Over the coming weeks, we will be interviewing the travel advisors named in the "5 Future Leaders to Watch List," the cover story within the October 2024 issue of TravelAge West. All of these travel advisors, attendees of Future Leaders in Travel, were chosen to appear in the cover story to acknowledge their work and their potential to be game-changers in the travel industry. Today's episode features Jessica Brown of Smith Brown Travel, who first learned about travel advising from the audio social media platform Clubhouse. She's a graduate of Gifted Travel Network's MBA program and is an advocate for inclusion in the travel industry; her specialty in travel is catering to the needs of Black travelers, single parents and caregivers. RESOURCES MENTIONED IN THIS EPISODE Future Leaders in Travel 5 Future Leaders to Watch List, 2024 SmithBrown Signature Travel (and @SmithBrownTravel on Instagram) Clubhouse Gifted Travel Network Gifted's Travel MBA Program Host Agency Reviews ABOUT YOUR HOST Emma Weissmann is the Executive Editor of TravelAge West, a print magazine and website for travel advisors based in the Western U.S. She is also the co-host of Trade Secrets, a podcast created with sister publication Travel Weekly. TravelAge West also produces national trade publications Explorer and Family Getaways, as well as events including the Future Leaders in Travel Retreat, Global Travel Marketplace West, the WAVE Awards gala and the Napa Valley Leadership Forum. ABOUT THE SHOW TravelAge West's podcast, “Humans of Travel,” features conversations with exceptional people who have compelling stories to tell. Listeners will hear from the travel industry's notable authorities, high-profile executives, travel advisors and rising stars as they share the highs and lows that make them human.See omnystudio.com/listener for privacy information.