Most People Don't... But You Do!

Live from IMEX America in Las Vegas, Bart sits down with Kevin Brown — Senior Manager of Go-to-Market and Editorial Strategies at Alliants. From an unexpected encounter with a hotel CEO to building a career on creativity, Kevin shares how gut checks, human connection, and breaking norms have shaped his professional journey and his philosophy on hospitality.Major Takeaways /LearningsGut Checks Lead to Growth: Kevin's career pivots from music industry to hospitality were guided bylistening to instinct and embracing change, not rigid plans.Creativity Is a Muscle: His early years experimenting with acting, painting, writing, and failingforward built resilience and problem-solving skills.No One Succeeds in Isolation: Great ideas emerge through collaboration and challenging conventional thinking.Redefining Roles: At Alliants, Kevin's hybrid position was created around his strengths and passions a model for modern organizations.Connection Through Better Questions: Asking meaningful questions like “What makes you come alive?” creates deeper, faster rapport.Technology as an Enabler: Alliants builds tools that reduce admin tasks and increase time for real guestconnection blending context with hospitality.Trust as ROI: Hospitality success is built on human trust more than on loyalty points or amenities.Happiness as a Metric: Kevin champions measuring “Happiness Per Employee” as a driver of service excellence.Competitive Socialization: Shared experiences (like F1 racing simulators) can teach workplace lessons oncollaboration, patience, and communication. Memorable Quotes“Failure's only a failure if you don't learn anything fromit.” — Kevin Brown“It's not about your idea. It's about the best idea — andthat comes from collaboration.”“Most people don't put people first… but they should.”“Technology should give time back to humans, not take itaway.” “Ask better questions, and you'll build betterconnections.” Why It Matters / How to Use It For Leaders: Create roles around people's passions, not just job descriptions.For Teams: Lead conversations with curiosity and connection not titles or logos.For Hospitality Pros: Use tech to build context, not walls. Every second saved on admin is a secondgained for real service.For Event & Sales Teams: Break formalities, ask meaningful questions, and connect on a human level.For Organizations: Measure and prioritize employee happiness to elevate guest experience.For Culture Builders: Gamified experiences (like F1 Arcade) can double as learning labs for communication and teamwork.Resources and Links:Bart Berkey: MostPeopleDont.com | LinkedIn

This inspiring conversation with Denise dives into her extraordinary 40+ year career in the travel industry, her rebirth into health and wellness, and her daily commitment to walking 10 miles—over 1,172 consecutive days. From surviving trauma to creating three thriving businesses, Denise shares her journey of resilience, self-belief, and intentional living. Her story beautifully weaves together entrepreneurship, personal health, and a mindset of awe.Major Takeaways / Learnings:Believe in yourself first. Denise built her career from hardship by cultivating a positive mindset and surrounding herself with mentors.Look in the mirror. A daily ritual of affirmations (“I love you. You are strong. You are worthy.”) became a cornerstone of her confidence.Health is wealth. Her transformation began with honest self-assessment, journaling eating habits, drinking more water, prioritizing rest, and adding movement back into her life.Start small, stay consistent. What began as short walks turned into over 1,000 consecutive days of 10-mile walks.Excuses are non-negotiable. Rain or shine, she shows up for herself.Travel + wellness = awe. She helps clients create experiences that light them up from the inside—not just trips for social media.Overcome trauma through connection. Faith, therapy, nature, and community helped her rebuild and thrive.Memorable Quotes:“Your health is your wealth. Don't wait until it's too late to pour into yourself.”“I was looking in the mirror, but I wasn't seeing myself.”“Movement is key to life, to the brain, to how you think and feel.”“Walking is non-negotiable. Excuses are non-negotiable.”“Some climb the mountain to see the world; others climb it to be seen by the world.” Why It Matters / How to Use It:Denise's story is a masterclass in intentional living: starting small, anchoring in personal rituals, and committing to yourself daily. Entrepreneurs, leaders, and anyone feeling stuck can use her example to reset their habits—focusing on health, gratitude, and purpose. It's a reminder that awe isn't found on a screen; it's found in how you live each day.Connect with Denise:Instagram: thehealthy_travelerEmail: TripPro@verizon.netSpecial note: Denise embodies the spirit of “Most People Don't… But YOU Do.” She doesn't just talk about mindset and movement—she lives it.

In this debut episode of the new For All the Marbles series, sponsored by Marblism, Bart sits down with Doug Baarman—Senior Vice President of ConferenceDirect and founder of Team Baarman. Doug shares his journey from corporate leadership at Marriott International to becoming an entrepreneur. This conversation dives into the why behind his leap, the playbook he's built to help others succeed, and the mindset required to build a fulfilling business—and life.Major Takeaways / Learnings1. Do It for the Right ReasonsDoug left corporate not to chase money but to build a better lifestyle for his family.A strong personal “why” provides the fuel to get through uncertainty, long nights, and hard choices.2. Entrepreneurship Is About Structure, Not Just PassionDoug admits he “jumped out of the airplane without a parachute”, but later developed a playbook to guide others.His blueprint focuses on:Covering basic expenses firstReaching income replacement levelScaling strategically with support3. Mindset Over PerksTransitioning from corporate luxury (black cars, first-class travel, five-star treatment) to scrappy startup mode requires humility and clarity of purpose.If you're in it for perks, it won't last.4. Surround Yourself with Support Success requires partners, family support, mentors, accountability buddies, and people who believe in your mission.Entrepreneurs may start alone but thrive when they build the right circle.5. Learn RelentlesslyDoug constantly listens to podcasts, calls industry peers, and learns from others.“Why wouldn't I learn from those who went down the road before me?”6. Activity Drives OutcomesMany entrepreneurs fail not from lack of talent but lack of action.Doug emphasizes outreach, storytelling, and sharing your value openly—even casually at a coffee shop.“If people don't know what you do, they can't work with you.”7. Ego Down, Curiosity UpHire people smarter than you.Keep your ego in check and your willingness to learn high.Memorable Quotes“I wasn't chasing money. I was chasing a lifestyle.” – DougBaarman“If you're mad at your boss, that's not a good reason to become an entrepreneur.” – Doug Baarman“It's simple, but it's not easy. You just have to do the work.” – Doug Baarman“If people don't know what you do, they can't hire you.” –Bart Berkey“Entrepreneurs don't do it alone. They have a support team.” – Doug BaarmanWhy It Matters / How to Use ItFor aspiring entrepreneurs: Don't leap without knowing your why. Lifestyle and purpose beat chasing dollars.For leaders transitioning from corporate: Be prepared to start small, do more with less, and find joy in the hustle.For growing teams: Build structure early. A clear playbook accelerates trust and scalability.For everyone: Share what you do with the world—confidence, not arrogance, builds opportunities.For everyone: Share what you do with the world—confidence, not arrogance, builds opportunities.

In this episode, Bart sits down with Alex Koster live from IMEX America to explore his personal journey from driving tractors at 14 to becoming a global leader in competitive socialization experiences. Alex shares the “no compromise” philosophy behind F1 Arcade, how fun can be both inclusive and transformative, and why play might just be the next big thing in workplace learning and connection.Major Takeaways / LearningsEarly Work Ethic: Alex's drive was shaped by his father's belief in working young and creating your own opportunities.Selling Fun: His first exposure to “fun as a product” came through organizing group experiences like bachelor and bachelorette parties — which taught him the value of joy-driven commerce.No Compromise Culture: Across ventures like Bounce, Flight Club, and now F1 Arcade, the standard has always been premium quality in every detail — food, tech, service, and experience.Inclusive Fun for All: F1 Arcade isn't just for F1 superfans — it's designed for anyone, regardless of skill or interest in racing, to have a great time together.Bridging Work & Play: Through the Accelerate at Work initiative, F1 Arcade uses gameplay to teach soft skills like patience, timing, collaboration, and communication in a natural, memorable way.Competitive Socialization as a Movement: By pairing activities with hospitality, experiences like F1 Arcade help break down barriers, build community, and spark joy.Memorable Quotes“Most people don't… have fun enough.”“No compromise — that's the philosophy from day one.”“We've built a church for F1 fans… but we also built a playground for everyone else.”“Learning happens when people come together — and fun makes it stick.”Why It Matters / How to Use ItFor leaders: Experiences that prioritize joy can create lasting emotional connections and stronger teams.For L&D professionals: Playful environments can be powerful learning tools — without feeling like “training.”For brands: Emotional engagement and premium experiences are not mutually exclusive; they amplify each other.For individuals: Reclaiming fun isn't frivolous, it's fuel for connection, creativity, and growth.Resources and Links:Bart Berkey: MostPeopleDont.com | LinkedInThis podcast episode is brought to you by Wishes.Inc Wishes, Inc. is a transparent giving platform that lets donors see exactly where their money goes.It rewards users with cashback and perks through virtual payment tools.Fast, traceable, and efficient—Wishes makes doing good feel even better.https://www.bartaberkey.com/wishes-inc-landing-page

In this deeply emotional and inspiring episode, Bart Berkey sits down with Mike Cooper, founder and CEO of Cooper Disposal in Cleveland, Ohio — a blue-collar entrepreneur who rose from an unstable childhood to build a thriving, values-driven waste-management business.Their conversation—born from a spontaneous meeting in a Naples hotel lobby—unfolds into a raw and redemptive life story about grit, grace, and growth.Key Themes & Takeaways1. From Survival to SuccessMike grew up in Canton, Ohio, surrounded by hardship:His father was incarcerated his entire life.His mother raised six children alone and never once said, “I love you,” yet she was his rock.Football and the local coaches became his family and structure.He earned a college scholarship, but at age 18 was shot four times during a fight outside a bar—an event that nearly ended his life and football dreams. Still, he says, “I didn't know I was struggling until I saw the other side of the world.”2. Breaking the ChainMike married his high-school sweetheart Sheila, who “saved his life.”Her family showed him unconditional love and gave him a model of stability he had never known. Realizing he had to escape the violence of his hometown, he moved to Cleveland and began again—working three jobs and learning the waste business from the ground up.“It took a village to raise me. Now I'm building a new one.”3. Building Cooper DisposalAfter years of sales success at BFI Waste, Mike cashed out his 401(k) and bought his own garbage truck. Broke but determined, he founded Cooper Disposal in his driveway.He vowed that his company would stand on truth, service, and follow-through — promising customers, “If I say I'll deliver, I will.”He personally drove trucks, took service calls under fake aliases (“I'll call the owner,” when he was the owner), and built the business through authenticity, reputation, and relentless work ethic.“Most people talk about what they're going to do. I just do it.”4. Giving Back & Paying ForwardMike brought his beloved Canton football traditions—team dinners, community pride, mentoring youth—to Avon, where he now lives.He sponsors local programs, mentors young athletes, and regularly visits his old neighborhood to remind kids that “You can break the chain too.”His success mantra blends humility and humor: “Talking trash all day—but always delivering.”5. Mental Health, Vulnerability & HealingFor the first time publicly, Mike opens up about childhood abuse, lifelong anxiety, and recent therapy.He describes his commitment to self-care and his decision to sponsor local mental-health initiatives in Avon:“I've been running hard my whole life. It's time to breathe and enjoy life.”Bart connects with Mike on shared struggles panic attacks, performance pressure, and self-expectations and together they model masculine vulnerability and emotional honesty.6. Faith, Family & FulfillmentMike's story centers on faith, family, and gratitude:Married 39 years to Sheila, with three successful children and a new granddaughter.He's proud that “I broke the chain. My kids have my drive, my wife's brains, and our family's love.”Money matters less than meaning: “My richness is my family.”Lessons for ListenersWork Hard, Stay Humble – Luck favors those who show up every day.Break the Chain – You are not your past; your choices can rewrite it.Deliver What You Promise – Integrity is a long-term business strategy.Give Back What Saved You – Community builds purpose.Talk About It – Vulnerability is strength; mental health matters.Be Where Your Feet Are – Worry less, notice more, and find gratitude in now.

In this episode of Most People Don't… But YOU Do!, Bart sits down with Dr. Fares Khalid Alaboud, Regional Director of Al Fares International Travel & Tourism. With a PhD in Artificial Intelligence and 15 years of experience in innovation and product leadership, Dr. Fares bridges travel, technology, and business strategy. From gratitude stones to groundbreaking AI applications in hospitality, this conversation blends personal storytelling with future-facing lessons on service, risk-taking, and curiosity.

In this episode of Most People Don't…But YOU Do!, Bart Berkey sits down with Horst Schulze, co-founder of The Ritz-Carlton Hotel Company, founder of Capella Hotel Group, and author of Excellence Wins. Widely recognized as one of the most influential leaders in modern hospitality, Schulze shares stories from his 65-year career, beginning as a teenage server's assistant in Germany to reshaping the global standard of service. He offers profound lessons on leadership, technology, customer experience, marriage, vision, and living with high intent.Major Takeaways / LearningsDefine Yourself Through Excellence: Schulze learned early on that you don't wait for others to define your worth—you decide to act as a person of excellence in every situation.Hospitality Is Human: Technology can support service, but it must never replace the respect, honor, and connection guests crave.Good for All Concerned: True leadership decisions must benefit customers, employees, investors, and the organization as a whole. Compromise here is both ineffective and morally wrong.Vision and Intent Drive Success: Excellence is never an accident—it comes from high intent, deliberate action, and constant self-management.Balance Through Deliberate Choices: His long marriage and family life thrived because he approached them with the same high intent as his career, asking “How can I serve you now?”Resilience and Renewal: Personal hardships—including a cancer scare—strengthened his resolve to contribute, learn, and guide others for decades to come.Memorable Quotes“You define yourself as a person of excellence.”“Human beings will always want to be respected.”“Every decision must be good for all concerned—the customer, the employee, the investor.”“Excellence is never an accident. It is always high intent.”“Don't just go to work to work—go to work for excellence.”“Have a beautiful dream, not an easy dream.”Why It Matters / How to Use ItSchulze's wisdom extends far beyond hospitality. Leaders, entrepreneurs, and professionals in any field can apply his principles: set a vision, act with excellence, honor human dignity, and align decisions with the good of all stakeholders. His approach to work, family, and purpose reminds us that success is not about shortcuts—it's about relentless intent, self-management, and service.Resources and Links:Bart Berkey: MostPeopleDont.com | LinkedInThis podcast episode is brought to you by Wishes.Inc Wishes, Inc. is a transparent giving platform that lets donors see exactly where their money goes.It rewards users with cashback and perks through virtual payment tools.Fast, traceable, and efficient—Wishes makes doing good feel even better.https://www.bartaberkey.com/wishes-inc-landing-page

In this special solo episode, Bart shares personal stories and lessons from his trip to Riyadh, Saudi Arabia, where he was invited to speak at the KBLT Congress on travel and hospitality. From Lufthansa flight attendants anticipating a young family's needs, to warm welcomes at immigration, to Ritz-Carlton staff redefining overdelivery, Bart explores what it means to personalize, customize, and truly notice people—whether clients, guests, or teammates.Major Takeaways / LearningsOverdelivery is not accidental: it requires resources, systems, and intentional focus.Hospitality starts at the first moment—from airport customs officers to hotel staff, everyone has the chance to make guests feel honored.Personalization matters: 71% of customers expect it, 76% get frustrated when it's missing, and 80% are more likely to buy when experiences are tailored.Busy is no excuse: focus on your most important clients, partners, or team members and create a process for deliberate overdelivery.Leadership lesson: even small actions—like a manager calling customers while an employee is on vacation—can create loyalty, relief, and trust.Universal truth: People remember how you make them feel.Memorable Quotes“Every opportunity is the chance to make someone feel a certain way.”“Overdelivering requires not just heart, but process.”“People are good. People are kind. Please, just keep noticing, keep anticipating, keep overdelivering.”Why It Matters / How to Use ItThis episode is a reminder that in a world where everyone is busy, the true differentiator is focus and intentionality. Whether in sales, service, or leadership, slow down long enough to notice, anticipate, and act. Build the systems and habits that allow you to go from simply delivering to truly overdelivering.Resources and Links:Bart Berkey: MostPeopleDont.com | LinkedInThis podcast episode is brought to you by Wishes.Inc Wishes, Inc. is a transparent giving platform that lets donors see exactly where their money goes.It rewards users with cashback and perks through virtual payment tools.Fast, traceable, and efficient—Wishes makes doing good feel even better.https://www.bartaberkey.com/wishes-inc-landing-page

In this heartfelt episode, Bart sits down with Teresa Rohr, a travel designer with Pink Pineapple Travel, who has transformed her passion for teaching and helping others into a career that creates unforgettable travel memories. Teresa shares her journey from elementary school teacher to becoming a Cancer Aware Travel Advisor, where she helps families touched by cancer experience meaningful travel with compassion, empathy, and specialized care. Her story is one of kindness, resilience, and going beyond what “most people don't.”Major Takeaways / LearningsHelping at the Core: Teresa's lifelong passion for serving others comes from her upbringing and continues to guide her work in travel.From Teaching to Travel: After 12 years in education, she shifted careers but carried her gift for guidance, patience, and empathy into her new role.Living with Cancer, Not Stopping for It: As a Cancer Aware Travel Advisor, Teresa ensures that individuals and families touched by cancer can still live fully, travel safely, and make lasting memories.Kindness in Action: Whether writing handwritten thank-you cards or helping a client access mobility resources, Teresa consistently goes above and beyond.Calm in Chaos: Despite struggles with anxiety, Teresa uses mindfulness, yoga, walking, and teaching moments with her children to stay grounded and kind, even in stressful situations.Memorable Quotes“You never know what someone is going through… lead with kindness and give grace.”“People think of cancer as curable or not curable. But there's a third way: living. You don't have to stop living just because you're touched by cancer.”“It's not about commission. It's about memories, photos, and the stories families will pass on.”Why It Matters / How to Use ItThis episode reminds us that kindness and empathy aren't extras—they're essentials. Teresa shows us how small actions like a smile, a handwritten note, or thoughtful travel planning can transform lives. For those touched by cancer, her message is powerful: life doesn't stop—keep living, keep traveling, keep creating memories. For all listeners, the lesson is clear: do what most people don't—go the extra mile to help others feel seen, supported, and celebrated.Resources and Links:Agency Website: www.PinkPineappleTravel.com LinkedIn: https://www.linkedin.com/in/teresa-rohr-ba8b1b383/Facebook Travel Group:https://www.facebook.com/groups/5419554094780424Bart Berkey: MostPeopleDont.com | LinkedInThis podcast episode is brought to you by Wishes.Inc Wishes, Inc. is a transparent giving platform that lets donors see exactly where their money goes.It rewards users with cashback and perks through virtual payment tools.Fast, traceable, and efficient—Wishes makes doing good feel even better.https://www.bartaberkey.com/wishes-inc-landing-page

In this energizing and transparent episode, Bart Berkey sits down with Ulric Musset—founder of Marblism and creator of the AI assistant suite—to explore what it really means to create with purpose. From building his first website at age 12 to becoming the #1 product on Product Hunt, Ulric shares his journey of learning, failing, pivoting, and eventually creating a tool that saves people time, generates opportunity, and allows entrepreneurs to scale with AI-powered teammates.The conversation dives into the why behind his work: not fame or fortune—but the simple joy of building something useful that helps others. If you're a business owner, creator, or dreamer trying to do what “most people don't,” this episode will open your eyes to what's possible when purpose meets persistence… and you finally get some help from Ava, Stan, Sonny, Rachel, and the rest of Ulric's AI dream team.

What happens when a Bronx-born Division 1 athlete becomes one of the most trusted, admired, and emotionally intelligent leaders in the travel industry? In this heartfelt and energizing episode, Bart sits down with Ray Snisky, Group President of ALG Vacations and Amstar DMC, for an unforgettable conversation about confidence, kindness, humility, and hope. Ray shares deeply personal stories—from growing up with food stamps and driving tow trucks at age 13, to leading teams through 9/11, the financial crisis, and COVID with optimism and calm. You'll hear how sports, mentors, and a mindset of “nothing to lose, everything to give” shaped his leadership—and why vulnerability and values matter more than spreadsheets.From launching the Kindness Conference to empowering teams with trust and autonomy, Ray gives a masterclass in people-first leadership and living with purpose.Major Takeaways/ LearningsConfidence is a choice—and often your biggest obstacle is you.True leadership means building trust, not control.Vulnerability is a strength, not a weakness.Don't just survive challenges—rebuild better from them.Empower your people, and they'll outperform expectations.Memorable Quotes“Most people don't have enough confidence in themselves to take risks… but the ice is 30 feet thick.”“You don't need to scream to lead. If you do, you've already lost credibility.”“Success breeds autonomy. Work hard enough that no one has to micromanage you.”“I never worried about losing my job—because I knew I'd be okay. I had nothing to lose, and everything to prove.”“If your dreams don't make you nervous, they're not big enough.”Why It Matters / How to Use ItIf you lead people, want to become a better version of yourself, or are looking for proof that kindness is good business, this episode is your blueprint. Whether you're a CEO, coach, or just trying to stay grounded in hard times, Ray's stories will reset your mindset—and reignite your hope.Resources and LinksBart Berkey: MostPeopleDont.com | LinkedIn

What happens when a simple subject line transforms your entire leadership approach? In this solo episode, Bart Berkey shares the profound moment when a three-word email—“BTW, good morning”—became a turning point in how he leads with humanity, not just hustle. This deeply personal story reveals why connection must come before direction, and how one assistant's courage sparked a lasting shift in Bart's leadership mindset.Major TakeawaysThe 3P Framework: Lead with Person, Purpose, Praise to build trust, drive execution, and inspire motivation.BTW, Good Morning: A reminder to pause, acknowledge, and connect before assigning tasks.Micro Chats Matter: Small greetings fuel emotional belonging—especially in hybrid and remote environments.Nine Keystrokes Can Set You Apart: Typing “Thank You” may take 1.7 seconds, but the impact can be career-changing.Ask About the Blueberries: Celebrate wins, recognize efforts, and invite others to share what's working.Memorable Quotes“Are you barking orders—or building connection?”“Small talk isn't fluff. It's fuel.”“BTW, good morning—three words that rewired how I lead.”“Recognition starts with acknowledgment. It's not about the task. It's about the person first.”Why It Matters / How to Use ItThis episode challenges the default mode of leadership many fall into—prioritizing urgency over empathy. Whether you're managing a team or building relationships, the shift from task-first to people-first can unlock deeper trust, better collaboration, and higher performance. Try Bart's 3P approach in your next email or 1-on-1, and watch your team's response change.Resources & Links:Bart Berkey: MostPeopleDont.com | LinkedIn

What if your mood isn't just in your mind—but in your gut? In this powerful episode, GI psychologist Dr. Daphne Spyropoulos of Cleveland Clinic explains the surprising science behind gut health, serotonin, shame, and self-talk. We unpack how social media affects our self-worth, whyyour inner critic might just be habit, and how small shifts in thought can change everything.You'll also hear the viral “cereal story” thatmakes neuroplasticity (rewiring your brain) easy to understand—and even easier to apply. If you've ever felt anxious, judged, or stuck in self-doubt, this conversation will show you how to build emotional resilience from the insideout.Resource & Links:Bart Berkey: MostPeopleDont.com | LinkedIn

We all carry a little hogwash — the untruths we've convinced ourselves are real.In this solo episode, Bart unpacks the emotional and psychological baggage we carry disguised as “logic”: the thoughts like “I'm not good enough”, “They must be mad at me”, or “I always mess things up.” Spoiler alert:it's all hogwash.Through personal stories, science-backed insights, and a practical truth-vs-hogwash exercise, Bart guides listeners to recognize triggers, reject negative narratives, and rewrite their inner dialogue. You'll learn how small shifts in thought lead to big shifts in life — moving from stuck to stable, from fear to forward motion.Major Takeaways & LessonsMost of What You Think… Isn't True80% of daily thoughts are negative, and 95% are repetitive. Labeling the false ones as “hogwash” helps break the cycle.Hogwash = Lies Dressed Up as LogicThoughts like “I'm not good enough” or “They're mad at me” feel real, but they're often assumptions rooted in fear, not fact.Use the Hogwash vs. Truth ToolMake two columns. In one, list your negative self-talk (“hogwash”); in the other, write the truth that challenges it.Triggers Create False StoriesHogwash often begins at the moment of emotional trigger. Recognizing the origin of the story helps you rewrite it.You Can Reframe Your StoryWhether the trigger is from childhood or yesterday, your belief can shift. Start by noticing it, naming it, and replacing it.Writing It Down Frees Your MindStudies show that writing down worries moves them out of your subconscious, reducing repetitive, anxious thoughts.Negativity Bias is Real — But You Can Balance ItOur brains are wired to detect threats. But when we call out hogwash, we make space for gratitude, hope, and awe.From Hogwash to HealingBart shares a personal story about childhood trauma and how identifying the untruths it planted helped him heal and help others.The First Step to Awe is Clearing the LensHogwash clouds our ability to see joy, hope, and potential. Recognizing and clearing it is what reveals the “glimmer.”You're Not AloneEveryone carries hogwash. The difference is: Most people don't stop to question it — but you do.Plus, Bart introduces the first step in his new “Trigger → Glimmer → Awe” framework — helping you feel better, do better, and be better.Resource & Links:Bart Berkey: MostPeopleDont.com | LinkedIn

What do a wholesale floral empire, the Bluetooth symbol, and 14 million monthly readers have in common? Michael Politz.In this episode, Bart sits down with the endlessly curious and wildly creative founder of Food & Beverage Magazine. Michael shares his unbelievable path—from crafting the now-iconic Bluetooth logo to being mentored by Lifestyles of the Rich and Famous legend Robin Leach, to growing one of the most influential publications in hospitality and F&B.But the real magic? It started long before the media empire—when Michael, as a young man, sat at a local deli with wise, self-made grandfathers. He listened. He asked questions. And what they shared about work ethic, humility, and legacy would quietly shape every bold move he made after that.This episode is a masterclass in curiosity, legacy, listening, and why most people don't take the first step—but Michael always does.Major Takeaways / LearningsAsk more. Listen deeply. Michael sat for years with local business legends—not to pitch, but to learn. That habit of asking and listening became his entrepreneurial foundation.Start before you're ready. He didn't wait for credentials—he built a floral empire in college, helped brand Bluetooth, and launched a magazine from scratch.Mentorship multiplies momentum. Robin Leach didn't just give access—he gave Michael the tools to build credibility and tell stories that mattered.Legacy isn't inherited. It's earned. Watching values decline across generations, Michael committed to building with gratitude and grit.Always stay curious. From red carpets to AI tools, Michael embraces learning and reinvention as non-negotiables.Memorable Quotes“Most people walk into a room and wonder, ‘Who's going to like me?' I walk in and think, ‘Who am I going to like?'”“Those grandfathers at the deli didn't sugarcoat it—they taught me what hard work looked like. And I listened.”“I didn't wait for someone to show me how—I just figured out what needed to be done and did it.”“Robin Leach mentored me for 15 years. He taught me how to make stories sensational, and how to make people feel seen.”“Most people don't take the first step.”Why It Matters / How to Use ItThis episode is a reminder that success starts with curiosity—and grows through listening, learning, and lifting others. Michael's journey is proof that bold ideas are only half the battle. The other half? Paying attention to the wisdom around you.Take action by:• Asking better questions• Listening like it matters (because it does)• Capturing the wisdom of mentors• Acting on what you hearMichael did. And he built an empire because of it.LinkedIn: https://www.linkedin.com/in/michaelpolitz/Food and Beverage Magazine - https://www.fb101.com/Bart Berkey: MostPeopleDont.com | LinkedInThis podcast episode is brought to you by Wishes.Inc  Wishes, Inc. is a transparent giving platform that lets donors see exactly where their money goes.It rewards users with cashback and perks through virtual payment tools.Fast, traceable, and efficient—Wishes makes doing good feel even better.https://www.bartaberkey.com/wishes-inc-landing-page

In this deeply personal and powerful conversation, Bart Berkey sits down with global speaker, activist, and content creator Spencer West — known for climbing Mount Kilimanjaro on his hands and redefining what's possible. He is more than a gentleman without legs; he is a human being with heart. Together, they explore what it means to be kind to yourself, how to ask for help, and why we must create space for others while owning our story. From his viral TikToks to his upcoming book Breaking Free, Spencer shares lessons on resilience, identity, burnout, leadership, and the power of showing up authentically. Major Takeaways / LearningsStart With You: Kindness Begins Internally Leaders and changemakers often overlook self-kindness. Spencer reminds us: You can't pour from an empty cup. Start by being gentle with yourself, especially in moments of stress or uncertainty.Asking for Help Is a Strength, Not a WeaknessSpencer shares moving stories—from climbing Indian temples to emotional breakdowns—that prove the most powerful leaders are the ones willing to be vulnerable and ask for help.Your Platform Is a Privilege—Use It to UpliftAs a queer, disabled individual, Spencer chooses to speak out—not for attention, but to educate, advocate, and help others feel seen. “I could stay silent. But I won't.”Redefine Possible (Literally)Climbing Mount Kilimanjaro on his hands wasn't just symbolic—it raised over half a million dollars to provide clean water for 12,500 people for LIFE. Purpose turns pain into impact.Burnout Is Real—Even When You Love the MissionWhile working for a nonprofit, Spencer traveled over 100 days a year and realized hustle culture had taken over. The pandemic forced a reset, teaching him to prioritize therapy, rest, and joy.Offer Help—But Always Listen FirstHelp should be consensual. A well-meaning stranger once lifted Spencer's wheelchair into a car without asking—violating trust and autonomy. Spencer's advice: Offer. Pause. Respect the answer.Leadership During Difficult Times Requires HonestyIn hard times, don't rush to solutions. Acknowledge what's difficult. Sit in discomfort. Then gather your people and move forward together.Representation Matters—and So Does BalanceSpencer balances speaking, social media, and activism with family, fun, and fulfillment. He urges others to explore what they want and need—then pursue it unapologetically.Most People Don't… Stop to Ask What They Truly Want or NeedSpencer's answer to Bart's signature question hits home: “Most people don't take the time to figure out what they want and need.” The first step toward fulfillment is pausing long enough to reflect.Memorable Quotes“Just hang on until the scenery changes. Because it always does.”“I want to use whatever platform I have to raise awareness—and infuse it with heart, humor, and honesty.”“Helping without listening first can do more harm than good.”“Being kind to yourself is learning to ask for help.”“Leadership isn't having all the answers. It's creating space for the truth.”Why It Matters / How to Use It:This episode is a guide for anyone navigating leadership, identity, burnout, or uncertainty. Spencer teaches us that real strength lies in vulnerability, listening, and authenticity. Whether you're managing a team, raising a family, or simply trying to make it through the day—Spencer's story will move you to pause, reflect, and lead with heart.Instagram - @spencer2thewestTikTok - @spencer2thewestFacebook - Spencer West (page) Linktree - “spencer2thewest”Website - Spencer2thewest.comBart Berkey: MostPeopleDont.com | LinkedIn

In this deeply human and heartfelt episode, Bart Berkey sits down with the legendary Edward Mady — author of Honing the Human Edge, former GM of The Beverly Hills Hotel and Hotel Bel-Air, and a true icon in luxury hospitality. From his humble beginnings in a family diner to leading 128 award-winning teams, Edward shares the powerful principle that shaped his leadership: crack the code of others' hidden strengths and help them grow. With stories of grit, empathy, and purpose, this conversation is a masterclass in humanistic leadership and emotional intelligence.________________________________________Major Takeaways / Learnings:“Cracking the Code”: Great leaders uncover strengths people don't yet see in themselves.The Power of a Name: Using someone's name validates their identity and worth — whether they're an employee or a stranger on the street.Growth + Value: Every individual deserves a path to grow and add value. That's the true headline of leadership.Onboarding = Culture: Integration isn't training — it's energizing people to join your culture with purpose and pride.Desire → Momentum → Movement: Leadership isn't about tasks; it's about sparking desire that fuels momentum and creates collective impact.Lead Through Crisis by Showing Up: Sit in the fire with your team. Presence over perfection.Fire With Humanity: Even when letting someone go, leaders can do so with compassion, support, and continued belief in their potential.Work Can Be Joy: True leaders find joy in their work because it's purpose-driven and people-centered.________________________________________Memorable Quotes:“The most important thing you'll ever own is your name.”“Cracking the code of someone's hidden strength — that's what great leadership is.”“Desire is when you make a contract with yourself to be unhappy until you get what you want.”“What can I do? How can I help? Who can I call?”“You never know what it's like to work for Edward Mady… until you don't.”“Leadership means sitting in the fire with your team and saying, ‘We'll figure this out together.'”________________________________________Why It Matters / How to Use It:This episode is a playbook for anyone who wants to lead with more empathy, resilience, and impact — whether in hospitality, business, or life. Edward reminds us that it's not enough to manage people — we must see them, support them, and help them discover their own edge. Apply this by:Calling people by name.Asking what lights them up.Creating safe space to grow, even through failure.Leading not just with policies, but with presence.This is not just leadership — this is legacy.Resources & Links:Edward Mady on LinkedIn: Click hereEdwar Mady Book: Honing the Human Edge: How Leaders Can Unlock Success Through Caring, Coaching, and AccountabilityBart Berkey: MostPeopleDont.com | LinkedIn

In this inspiring episode, Bart Berkey sits down with Gavin Mlinar, CEO of Blacklisted Consulting and author of Yes, Your Way to Success. Why Don't You? Gavin shares the remarkable story of how his upbringing, mindset, and resilience have driven him to negotiate billion-dollar contracts, become an endurance athlete, and launch his own company—all through one key trait: decisiveness. Together, they unpack what it takes to keep going when most people quit, and how to act with confidence even when conditions aren't perfect.Major Takeaways / Learnings:1. Most People Don't Ask… But Gavin Does. Gavin landed on this podcast simply by reaching out with authenticity and persistence—something most people don't do.2. Rejection is Practice. Cold-calling 100 people a day at Merrill Lynch taught Gavin to normalize “no.” He reframed rejection as part of the process, not a signal to stop.3. Decisiveness Is a Superpower. According to his book coach (also a therapist), Gavin is one of the most decisive people they've ever met—and that's what makes him different.4. Forget Perfect—Take Action. Waiting for the perfect moment or perfect plan often leads to stagnation. Gavin encourages forward momentum over perfectionism.5. Two Steps to Progress: 1) Research and validate through resources and conversations. 2) Make a decision, take action, and adjust along the way.6. Ask for Help. Often. Most people don't ask—but most people are predisposed to help when asked. Gavin encourages breaking through that hesitation.7. Effort + Attitude = Progress. Gavin teaches his kids—and lives himself—by these two values. You don't need perfection, just consistent energy and a positive mindset.Memorable Quotes:1. “Most people don't ask for help. But most people are predisposed to help when asked.” – Gavin Mlinar2. “There are very few things in life that are final. Failure is just learning in disguise.” – Gavin3. “You get to wake up early. You get to catch that flight. That shift in mindset is everything.” – Bart Berkey4. “Most people don't… say yes.” – Gavin MlinarWhy It Matters / How to Use It:Listeners will walk away with practical tools to become more decisive, more resilient, and more open to opportunities. Gavin's approach—research, then act—can be applied to anything from writing a book to launching a business, asking for a promotion, or learning how to surf. His mindset of saying "yes" before conditions are perfect is a challenge to the perfectionist in all of us and his emphasis on attitude and effort is a reminder that consistency and courage can unlock extraordinary results.Resources & Links:Gavin Mlinar on LinkedIn: Click hereYes Your Way website: www.yesyourway.comBart Berkey: MostPeopleDont.com | LinkedInFill in the Blank:Most people don't…" say yes. "

Frank Guengerich's journey is one of grit, grace, and doing the work—often in silence. A former Division I tennis player and national bodybuilding champion, Frank has spent decades building a career in health, wellness, and leadership. Now the President and CEO of HWLS, he shares how his upbringing shaped his values and how he built a boutique consulting firm that thrives on personal attention and a proven track record.Bart and Frank dive into what separates those who simply dream from those who do. Frank's reflections on responsibility, accountability, and the importance of meaningful leadership resonate deeply. His lessons aren't just for fitness pros—they're for anyone who wants to build something with integrity and impact.Top Takeaways:• Work Without Applause: Most people don't do the work in silence. Frank did—and still does.• Leadership Anchored in Values: Kindness, empathy, rigor, and reliability are non-negotiables.• Responsibility vs. Accountability: Responsibility is a personal gift. Accountability is cultural.• Build Smart, Then Scale: Success in the fitness and wellness world depends on business acumen just as much as heart.• Success Is Simple (But Not Easy): Friendly staff. Clean facilities. Functioning equipment. Consistency.Best Quotes:“Most people don't do the work in silence. They don't fully commit with passion and patience when no one is watching.” — Frank Guengerich“Love people and use money. Don't use people and love money.” — Frank Guengerich“Responsibility is the gift you give yourself. Accountability is what you give your organization.” — Frank GuengerichBart's Reflections:Bart shares his own story of career transformation after a health scare and how Frank's values echo the Most People Don't mindset. The episode becomes a masterclass in purpose-driven work, sharing how helping others leads to lasting success—and not the other way around.Resources & Links:• Frank Guengerich on LinkedIn: Click here• HWLS Website: www.HWLServices.com• Bart Berkey: MostPeopleDont.com | LinkedInFill in the Blank:Most people don't…“…do the work in silence. They don't pursue goals with passionate consistency. They wait for permission or praise. But when you do the work anyway—especially when no one's watching—you win.” — Frank Guengerich

(Live from the Moody Center with Mr. Casey Paulson, Project President/Regional Vice President, Discovery Land Company & Elexa Ruth, GM Driftwood Golf and Ranch Club, Austin, TX)Special thanks to Rachel Reap, Director of Premium Service at the Moody Center in Austin for her hospitality in hosting this podcast event.

https://bartaberkey.com

#187 Podcast Episode:Reinvent While Winning: José Suquet's Story of Listening First and Leading ForwardChairman of the Board & CEO, Pan-American Life Insurance GroupHost: Bart Berkey – Most People Don't... But YOU Do! PodcastFrom escaping Cuba at age two to leading a company that protects over 7 million lives across 22 countries, José Suquet has lived a life built on resilience, purpose, and people-first leadership. In this candid and emotional conversation, José shares how lessons from his seamstress mother, early sales experience, and decades of executive leadership helped him transform Pan-American Life Insurance Group into a values-driven organization.This episode explores what it truly means to lead with humility, listen before speaking, and reinvent while you're still succeeding.1. Most People Don't Listen—But Great Leaders Do“God gave us one mouth and two ears for a reason.”By listening first—whether to clients, colleagues, or family—José learned to lead with empathy and clarity. Listening creates understanding, and understanding makes every word and action more impactful.2. You Don't Need to Be Loud to Be StrongCalm consistency and respect leave a longer legacy than control or intimidation. José credits his greatest mentor with showing him that leadership doesn't require volume—it requires alignment, resources, and kindness.3. People Over Policy: The COVID StoryDuring the pandemic, Pan-American Life Insurance Group paid over $300 million in death claims—even when reinsurance contracts excluded pandemics. José made the call: “We do. We cover them. That's who we are.”4. Don't Wait Until It's Ripe to ReinventDrawing from the Sigmoid Curve and Bart's “green banana” analogy, José emphasizes the importance of reinventing during strength—not waiting for decline. “If you sit still, you're not cruising—you're being passed.”5. Sales Isn't Pressure—It's a PromiseJosé sees selling life insurance as delivering on a deeply emotional contract: helping people when they're most vulnerable. “You're not selling a shiny gadget—you're selling a promise.”6. Broke, Not PoorRaised by a single mother who once reigned as Cuba's most beautiful woman before working as a seamstress in the U.S., José absorbed this powerful distinction:“We were broke, not poor. And if you're broke, you can always come back.”7. Title Doesn't Equal WorthWhether visiting the mailroom or the boardroom, José treats everyone with dignity. “At the end, the big guy won't ask if you were CEO or in the mailroom—just if you were a good human being.”

Podcast Guest: Andrew NewlandMost People Don't… Look at Themselves as the Problem and Do Whatever It Takes to ChangeEpisode Summary:Andrew Newland, founder of Functional Medicine Marketing, opens up with raw honesty and resilience. In this conversation, we explore his journey from desperation and self-doubt to business success and self-awareness. His story embodies the truth that most people don't persist, most people don't do the work to change their thinking, and most people don't look at themselves as the problem—but Andrew did.

Podcast Summary:In this powerful episode, Bart Berkey sits down with Gary Brandeis, CEO of Scholar Hotels and Penn State alumnus, to unpack what it means to build legacy through humility, risk-taking, and consistent, people-first leadership.Gary reflects on his early days washing pots in Atlantic City, his pivot from accounting to entrepreneurship, and the enormous responsibility he embraced in revitalizing Penn State's Nittany Lion Inn. His story is one of betting on himself—not for glory, but to create a sustainable, purpose-driven company that invests in people and communities.Through heartfelt conversation, Gary shares the values instilled by his immigrant grandparents, his belief in servant leadership, and the importance of building a business where people—not just profits—come first.Gary doesn't seek legacy for ego—it's about creating opportunity and dignity for the people in his company and the communities where they work. “Legacy is about what our company can do for people—not what it says about me.”From working at an accounting firm to building a multi-property hotel group, Gary took calculated risks rooted in self-belief and hard work. He learned to outthink, outwork, and outstrategize—not because he was the smartest, but because he was committed.Gary built his business model around control not to micromanage, but to create experiences he could shape and scale. Hospitality attracted him because it allowed him to control both the physical space and the emotional impact.“I'm the least important person in the company.” This mindset drives a culture of empowerment and respect. His job is to support the front line, not to be the hero. “If our team isn't performing, I have nothing to raise money with, nothing to grow from.”Gary leads with quiet confidence. His photo isn't highlighted on the website, and he avoids the spotlight—but his fingerprints are everywhere: in how people are treated, how decisions are made, and how values are lived.Gary's biggest decisions weren't always home runs—but every risk he took helped him and his team get better. “Even if it's a 50.1% chance of success, I'll take the bet on myself.”Gary isn't chasing a bucket list. He's building a company that will last long after he's gone. That's how he defines fun, fulfillment, and real success.“Most people don't take risks—but I bet on myself.”“If I don't make a profit, I can't reinvest in our people.”“I learned from my father—I didn't want my fate in someone else's hands.”“When you believe in what you're offering, people can feel it.”“Penn State chose us because we cared—and we showed up.”“Legacy is the ripple effect your business creates.”

Podcast Episode Summary:Guest: Jimmy Vetrano – Founder & CEO of 2626 Digital | Co-Owner of Sushi Hall ChicagoLocation: Chicago, ILFun Fact: Jimmy launched his full-scale digital agency after leaving a high-stress political post and now runs both a growing agency and a top-rated sushi restaurant.

#180 Podcast Episode SummaryEpisode Title: Work Hard. Care Even Harder. The John Harper BlueprintGuest: John Harper, Co-Founder & President, Global Hotel AdvisorsHost: Bart Berkey, Founder of Most People Don't, LLCIn this deeply personal and inspiring episode, Bart reconnects with longtime friend and hospitality icon John Harper—a man whose leadership legacy stretches from early Hyatt days to key executive roles at The Ritz-Carlton and Marriott International, and now, as co-founder of Global Hotel Advisors.The conversation dives into the heart of what makes a leader truly respected: humility, adaptability, emotional intelligence, and a relentless drive to serve others. John shares not only leadership tactics but life lessons—from his father's immigrant story to coaching soccer, mentoring teams, and making the leap from corporate to entrepreneurship with purpose.Be the person who clears off someone else's windshield.– A snowstorm story from the early Hyatt days becomes a defining example of unprompted kindness and servant leadership.Work hard. Care harder.– John's drive came from his father's example: hustle paired with the ability to “turn it off” and be present with family. It's about intensity matched with balance.Great leaders adapt to their team—not just expect the team to adapt to them.– Success comes from meeting people where they are and building trust, not commanding compliance.Leadership is earned, not assigned.– Titles don't make people follow you. Trust, protection, and empowerment do.Operational excellence requires curiosity.– John's secret to growing was listening deeply—even in meetings where his own role wasn't central. Every detail, even chillers and boiler redundancy, became useful knowledge later.Push for the piano.– A wild idea to put a pianist at the Reagan airport gate taught John the importance of creating moments of luxury—and of not giving up too soon on big ideas.Sometimes, the boldest career move is the personal one.– Leaving Marriott wasn't driven by dissatisfaction—it was about personal alignment, balance, and doing what he always dreamed of.Service excellence starts with culture.– No matter the building, brand, or design, it's the people who make the guest write the thank-you letter. Invest in them.“Most people don't take advantage of what's happening around them. But if you stay curious, if you observe, you can grow faster than you ever imagined.”More about https://globalhoteladvisors.comConnect with John Harper here: https://www.linkedin.com/in/john-harper-8571804/Additional stories about PEOPLE THAT DO... https://mostpeopledont.com

Bart responds to a powerful question he hears all the time:“How do we remember how we felt after the keynote, the workshop, the kickoff? How do we keep that energy alive after we go back to our day-to-day?”

Podcast Summary: Chef Duff Goldman – Just a Guy Doing What He LovesGuest: Chef Duff Goldman, celebrity baker, entrepreneur, and TV personalityHost: Bart Berkey, Founder of Most People Don'tEpisode Theme:"Most People Are Really Cool." Chef Duff shares his journey of authenticity, kindness, and creativity—proving that success comes not from chasing profits but from following one's passions and treating people right.Key Learnings & Takeaways:1. Overcoming Anxiety and Self-DoubtWe are all wired for anxiety, a survival instinct from our ancestors. The key is recognizing it as normal rather than something to feel guilty about.Many people live in a "cage of self-doubt," preventing them from reaching their full potential. Acceptance is the first step toward breaking free and creating great things.2. Following Your Heart Is Simple, but Not EasyDuff references Moana as an example of how following your heart is a basic yet challenging concept.He emphasizes the importance of ignoring societal currents that try to dictate what we should do and instead embracing personal passions.3. Shifting Life's Focus: From Self to OthersBecoming a father changed Duff's perspective—his daughter is now the center of his universe.This shift makes life less self-centered and more fulfilling, driving him to work with purpose, not just for financial gain.4. Kindness is Strength, Not WeaknessDuff believes most people are inherently good, despite society and media painting the world as dangerous.He encourages choosing kindness, even in business, and notes that a culture of fear and transactional interactions have eroded true hospitality.A standout moment: On Kids Baking Championship, he didn't correct a child when he misidentified their cake design—he adjusted and reinforced their confidence instead.5. Authenticity in Business & LeadershipDuff's cake business was built on passion and creativity, starting as a way for musicians to support themselves.He hired art students and creatives who helped elevate his cakes to a new level.A key lesson: Let competent people do what they're best at. He acknowledges that he wasn't a great businessman initially but learned to delegate and trust others.6. The Hospitality Industry Needs to Loosen UpDuff critiques the fear-driven, robotic customer service culture in many industries, particularly travel and hospitality.He urges companies to encourage genuine human interactions, as authenticity makes all the difference in customer experiences.7. The Impact of Television on His SuccessWhile Charm City Cakes was already well-known in Baltimore, TV was the game-changer for Duff's global brand.He learned that being on TV is a craft—and his biggest compliment is when people say he's the same person in real life as on screen.8. Future Plans & Business GrowthDuff is launching a new deli at the Atlanta Airport—a dream he's had for years.His cookbooks (Duff Bakes, Super Good Baking for Kids, and Super Good Cookies for Kids) focus on the science and fun of baking.His band will be playing in Vegas at the International Baking Industry Expo.Final Thought: Most People Are Really CoolWhen asked to complete the sentence “Most people don't __,” Duff flipped it:**"Most people are really cool."**He believes most people are kind, generous, and willing to help others, despite how society portrays the world.He encourages looking for moments of goodness and supporting others through small acts of kindness—whether it's a simple smile, a few dollars for someone in need, or a moment of empathy.More about Duff here: https://www.duff.com/More about Most People Don't here: https://bartaberkey.com

#176 Podcast SummaryIn this conversation, Bart Berkey interviews Joe Hummel, CEO of Twin Peaks Restaurants, discussing leadership, business growth, company culture, and the evolution of the restaurant industry. Recorded live from the Ford Center in Frisco, Texas.Joe shares his journey from working in distribution to becoming an operator and later a franchisor. He highlights how he and his partners saw an opportunity in Twin Peaks, a brand with only 14 locations at the time, and transformed it into a rapidly expanding, publicly traded company.They explore the DNA of Twin Peaks, which emphasizes a narrow and deep focus—meaning they stay true to a core identity rather than trying to appeal to everyone. The discussion also touches on:Twin Peaks' guest experience—offering craveable, bold food and drinks in an immersive lodge setting.The importance of culture and empowerment—how listening to employees, particularly Twin Peaks Girls (TPGs), and franchisees drives innovation and retention.The evolution of the brand—why constant innovation and adapting to a new generation of customers are crucial to sustaining long-term success.Success comes from understanding the operations—whether it's running a distribution network, a restaurant, or an office.If leaders aren't close to their business, they lose touch with what makes it work.If leadership stops being the customer, the brand will fail.Every decision—from menu innovation to service standards—should be based on what a customer wants and expects.Twin Peaks evolved by maintaining core brand elements while innovating on experience (e.g., adding patios, larger bars, better TVs).Franchisees were given the freedom to test new ideas as long as they fit within the brand's identity.Employees need ownership, accountability, and opportunities to grow.At Twin Peaks, team members start in entry-level roles and grow into leadership positions because of a culture that fosters development.Small details create exceptional customer experiences—from a perfectly timed drink order to the right TV station being on.Leaders at Twin Peaks notice everything—if a TV isn't on, if a drink isn't served right, or if the atmosphere isn't perfect.Most businesses fail because they stop paying attention to the details and assume customers won't notice.Twin Peaks thrives because they care—about details, customers, employees, and evolution.Twin Peaks constantly asks, what's the next big thing?—from cocktail trends to guest experience.Twin Peaks' success isn't accidental—it's the result of strong leadership, attention to detail, innovation within brand values, and a relentless focus on customer experience. Joe Hummel's leadership style of operating from the ground up, empowering his team, and always evolving is a model that any leader can apply to build a lasting, successful business.Key Actionable Learnings1. Be an Operator, Not Just a Leader2. The Best Leaders Put Themselves in the Customer's Shoes3. Growth Requires Innovation, but Within Your DNA4. Empower Your People, and They'll Drive the Brand Forward5. The Details Are the Difference Between Good and Great6. “Most People Don't Care… But That's Why We Win”7. “What's Next?” – Stay Ahead of the CurveConnect with Joe Hummel here: https://www.linkedin.com/in/joe-hummel-44b875b/Follow Twin Peaks Restaurants here:https://www.linkedin.com/company/twin-peaks-restaurants/

Podcast Summary: Episode 175 In this special solo episode of "Most People Don't... But YOU Do!", Bart opens up about his feeling of anxiousness, the negative impact of doomscrolling, and the importance of resetting the mind to focus on positivity and "good things." Instead of having a guest, Bart felt compelled to share uplifting thoughts, hoping to remind listeners that despite life's challenges, they are doing great and can continue to become even better.Avoid looking at your phone immediately upon waking. The news and social media can bring unnecessary stress.Take time to deliberate your day—set your mindset before external influences take over.Simple actions can shift your perspective and improve your mood.There's uncertainty in the world—economic changes, workplace challenges, personal stressors—but maintaining focus is key.Focusing on others can help you get out of your own head.Simple acts—volunteering, buying a coffee for someone, or even holding a door open—can uplift both you and those around you.Many people face career changes and job loss, but losing a job does not define your worth.Remind those around you (and yourself) that you are remarkable, not redundant.Moments of awe remind us of the beauty and resilience in the world.Challenge: Stop, look up, and find your awe—something that makes you pause and appreciate life.✅ You are doing great.✅ Choose Happy.✅ Stay focused and do what most people don't.✅ Pass on encouragement—someone else may need to hear it.If you ever need to hear it again, reach out to Bart at Bart@MostPeopleDont.com or 301-312-1600.Join us, treat yourself, and others for warmth, fun, connectivity, and positivity on the INAUGURAL KINDNESS CRUISE - December 2025. https://protourcruises.com/kindness-cruise

Podcast Summary: Kasie Provencal I met Kasie in Punta Cana. She showed me kindness. We traveled together out of the country and again, she showed me kindness. She literally almost "held my hand" to teach me the most efficient ways to travel during our journey. She "does" what "Most People Don't". There was no benefit to her being nice to me. There were not any expectations. She simply wanted to help make my experience better.In this episode of Most People Don't... But You Do, Bart Berkey interviews Kasie Provencal, owner of Pro Tour and Cruises, a travel company specializing in group travel experiences. We discuss her journey into the travel industry, the power of creating lasting memories, the importance of removing blinders in life, and how kindness fuels her mission. They also introduce the upcoming Kindness Cruise, an initiative born from Kasie's passion for bringing people together in meaningful ways. She found her calling in travel after realizing the power of designing and facilitating unforgettable experiences. Memories last far longer than material possessions—investing in experiences fosters deeper connections and personal growth. Her career took off because she refused to let great ideas sit on the shelf. She recognized gaps in customer service in the travel industry and built her business by addressing those needs. She took the initiative to turn the Kindness Conference into a year-round effort, leading to the Kindness Cruise.THE KINDNESS CRUISE The Kindness Cruise will be an eight-day experience on the brand-new Norwegian Aqua, sailing in December. It's designed for people who want to recharge, immerse themselves in kindness-focused discussions, and connect with like-minded individuals. Activities include group dinners, guided workshops, and opportunities to reflect on and amplify kindness in life and business.

Deborah Price – Giving What You Need, Elevating Others, and Figuring It OutIn this episode of Most People Don't… But YOU Do, I sit down with Deborah Price, an entrepreneur, giver, and connector who has built multiple businesses, including Cozy Faux and Merch Madness Group. We dive into her journey from Cleveland to Los Angeles, where she transitioned from makeup artistry to running a company with 50 employees, all while mastering the art of "figuring things out."Deborah shares powerful insights on the importance of giving what you need to receive, the value of confidence over credentials, and how thoughtful giving creates lasting impact. She also discusses her philanthropic efforts in the wake of the recent LA wildfires, where she has helped provide comfort through her Cozy Faux blankets.Tune in for an inspiring conversation on elevating others, making people feel seen, and embracing life's unexpected turns with resilience and generosity.

Summary:In this engaging and forward-thinking conversation, Bart Berkey sits down with Adam Mogelonsky, a hospitality consultant specializing in luxury hotels. Adam shares his deep knowledge on future trends, wellness, and how hotels must evolve to meet the demands of new generations. They discuss how hotels can offer more than just premium service—they must anticipate trends, integrate holistic wellness, and rethink traditional offerings to stay ahead of the curve.Adam also reveals how demographic shifts, changing consumer expectations, and longevity science will reshape luxury hospitality. The conversation touches on everything from intermittent fasting and biohacking to regenerative tourism and how hotels can create "constellations of trends" rather than linear improvements. All Organizations Must Think 5-10 Years Ahead Most luxury hotels already know service and hospitality inside out. What they need is future-proofing—insights into trends that will shape guest preferences in the next decade. Younger generations prioritize health, sustainability, and personalization, which will push hotels to evolve beyond traditional offerings like extravagant breakfasts and standard wellness amenities. Wellness is More Than Just Yoga Mats & Filtered Water True wellness experiences go beyond token gestures like yoga mats and infused water. They need scientific backing, innovation, and personalization. Future wellness offerings may include biometric tracking, AI-driven fitness guidance, structured water, longevity-focused cuisine, and in-room recovery technology. The Future is Experience-Driven & Science-Backed Travelers are looking for transformative experiences, not just a place to stay. Hotels that integrate holistic health, regenerative tourism, and personalized well-being solutions will lead the industry. A great example is Babylonstoren in South Africa, a resort that offers immersive culinary farming, regenerative wellness, and hands-on guest experiences—a model for the future of hospitality.Adam challenges us to think critically: Are we designing hotels (and our own lives) for today, or for the future? The answer will determine which brands, experiences, and people thrive in the years ahead.SPONSORSHIP:Thank you to our sponsor: Wellevate Experienceshttps:https://kellybishopwellevateexperience.comThe overall goal of Wellevate Experiences is to bring a sense of wellness and positive mental well-being to the events, hospitality, and travel industry and provide an understanding of the emotion and impact to Pick Positive and practice Self-Love.  

How do you achieve over 33K LinkedIn connections organically? You post authentic messages of personal journeys especially during the opening of Resorts World Las Vegas.How do you volunteer your time, participate in boards, and do your job exceptionally well? Listen to Shannon's advice and strategies on how to lead and balance in her industry.In this episode of Bart Berkey's podcast, "Most People Don't... But You Do!", Bart sits down with Shannon McCallum, Vice President of Hotel Operations, Resorts World Las Vegas.Shannon is celebrated for her exceptional strengths, including her strategic vision, unwavering dedication, and ability to inspire those around her.Her reputation as a transformative leader precedes her, with colleagues and industry peers alike recognizing her as a beacon of innovation and excellence.Shannon's leadership style is characterized by her servant leadership approach, where she prioritizes the growth and well-being of her team members.She believes in leading by example, fostering a culture of trust, and empowering her team to achieve their fullest potential. Her numerous board memberships reflect her commitment to giving back to the community and driving positive change across various sectors.As a C-level executive, Shannon has successfully navigated the complexities of the hospitality industry, steering Resorts World Las Vegas to new heights with her forward-thinking strategies and customer-centric mindset.Join Bart and Shannon as they delve into her inspiring career, the pivotal decisions that shaped her path, and the lessons she has learned along the way.Connect with her on LinkedIn:https://www.linkedin.com/in/shannon-mccallum-09ba7a8/More about Resorts World Las Vegas:https://www.rwlasvegas.com/Listen to more episodes of the podcast here:https://bartaberkey.com/podcastThank you to our Sponsor: Merch Madness Grouphttps://merchmadnessgroup.espwebsite.com/

Most of us have been tourists on vacation standing in front of a monument or a place of interest for a brief second to capture a photo to document that "we were here or there".   Imagine instead, taking the time, not to just take the photo, but to be present.    Deliberately focused to actually see and experience & take it all in.   This is exactly what these three friends have been doing for years all across the globe.     In this podcast episode, Bart introduces three friends, Mark Ascher, Phil Becker, and Mike Burnstein, who share their adventurous stories about motorcycle trips and mountaineering.   Their adventures emphasize the importance of community, curiosity, and personal growth.   They have undertaken various challenges together, from riding dirt bikes in the trails of West Virginia to trekking in Nepal and climbing Mount Kilimanjaro.   They take pride in pushing their physical and mental limits.   Their adventures emphasize the importance of community, curiosity, and personal growth. More Most People Don't but YOU DO! episodes here: ⁠https://bartaberkey.com/podcast

Who knew that a job delivering papers as a young boy would lead to an entrepreneurial career in the world of sales, revenue, and hospitality? Today's podcast guest is Jeff Michael, the Chief Revenue Officer of Quorum Hotels and Resorts. The discussion traces Jeff's career journey, starting from his fascination with hotels as a child to his impressive rise in the hospitality industry. Jeff shares stories of his early experiences in planning family trips and delivering newspapers, which instilled a strong work ethic and an early interest in business. He highlights the importance of being authentic, building relationships, and embracing challenges. He also discusses the significance of mentors, being humble in leadership, and leveraging AI to create efficiencies. Now, as a key leader at Quorum Hotels, Jeff continues to apply these principles to drive success and growth. Key takeaways include the value of authenticity, the role of mentorship, and the power of being proactive and tenacious. Connect with Jeff Michael here: https://www.linkedin.com/in/jeffmichaelcha/ More about Quorum Hospitality here: https://www.quorumhospitality.com/ Visit our sponsor here: https://merchmadnessgroup.espwebsite.com/ More about "Most People Don't" here: https://bartaberkey.com

Friends for over 20 years. Business partners for almost as long. Using music, performance, and the expressive arts to heal not only themselves but over 450 families per week. Kim Tapper and Tom Sweitzer have created a non-profit https://aplacetobeva.org based in Northern, VA "where everyone is accepted for their humanity, not defined solely by their challenges. " My son and I attended their holiday show last month. Imagine seeing a young client, using her feet to strum a guitar to contribute to a song, while many of her other limbs wouldn't function as well. Imagine the pride of parents and locals, seeing a child "twirl" on stage to receive loads of applause. Not necessarily about the skill, but rather from the effort. This is what I learned from them, from their heartfelt efforts, and from their contributions to helping others FIND AWE: 1. Power of Empathy in Arts: Both Kim and Tom emphasized the transformative power of the arts, used empathetically. They highlighted how artistic expression can provide therapeutic benefits, not just entertainment, stressing the importance of humanity and compassion in creative fields. 2. Collaborative Impact: Their story of meeting and forming a powerful professional partnership due to shared life philosophies and empathetic approaches is a testament to the impact of collaboration. This underscores the value of finding like-minded individuals who share your vision and values to create meaningful projects. 3. Resilience and Personal Challenges: Both speakers shared deeply personal stories of overcoming adversity and using their experiences to fuel their work. This teaches the value of resilience and using one's personal journey as a catalyst for helping others, highlighting that personal struggles can lead to profound professional and philanthropic contributions. 4. Community and Inclusion: The work at A Place to Be is a strong example of building community and fostering inclusion through the arts. They create a space where everyone, regardless of ability, can contribute and feel valued. This can inspire listeners to seek or create similar inclusive environments in their own communities. 5. Therapeutic Power of Self-Expression: The episode illustrates the healing power of self-expression through music, dance, and performance, encouraging listeners to explore these avenues for personal growth and healing. Whether it's through professional therapy or personal exploration, engaging in expressive arts can be a powerful tool for emotional well-being. This episode is being sponsored by: https://merchmadnessgroup.com For corporate gifting ideas, please visit their website and support their efforts to create memorable moments through appreciation of thoughtful gifts. For information on the availability for future podcast sponsorships, visit and submit inquiry form. https://bartaberkey.com/podcast

To kick off 2025, our first podcast guest of the year is Hugh Roth. He is a fellow Pittsburgher and Penn Stater, who has accomplished so much in his personal and professional life. He is currently, Senior Vice President at PepsiCo. https://www.linkedin.com/in/hugh-roth-5037538/ We discuss his upbringing in Pittsburgh, his career trajectory through major companies like American Express and Coca-Cola, and his philosophy on leadership and kindness in the workplace. Roth emphasizes the value of authenticity, team cohesion, and the importance of going the extra mile in both personal and professional contexts. He also reflects on the impact of family and mentors on his career. Thank you to this episodes sponsor: Merch Madness Group They are a small business based in Southern California dedicated to providing CORPORATE GIFTING NEEDS with exceptional products, curated merch, and fulfillment services. For those interesting in helping us to continue to provide zero cost content for you, sponsorship inquires can be submitted here: https://www.bartaberkey.com/sponsorship Major learnings from today's podcast that you can apply: 1. The Importance of Grit and Resilience Hugh shared his upbringing in a hardworking environment, his father's entrepreneurial spirit, and the impact of experiencing both wealth and bankruptcy. These experiences taught him the value of grit, agility, and learning from mistakes, shaping his approach to leadership and life. 2. Team-Oriented Leadership and Empathy Hugh emphasized the significance of teamwork and helping people reach their potential. He highlighted the importance of understanding individuals' goals and aspirations—both personally and professionally—to foster a culture of empathy and collaboration. 3. Adaptability in Career Choices Hugh discussed his decision to transition from hospitality operations to supplier roles to prioritize work-life balance and family. This pivot demonstrates the need for adaptability and aligning career paths with personal values and priorities. 4. The Power of Going the Extra Mile Hugh stressed that successful people and leaders consistently "go the extra mile," whether through making an additional sales call, writing a handwritten note, or showing unexpected kindness. This principle applies both personally and professionally. 5. Authenticity and Kindness in Leadership Hugh believes in the value of being genuine and caring. He underscored the importance of authentic leadership that focuses on connecting with others, listening to their needs, and making decisions that positively impact them. He linked this approach to the evolving expectations in hospitality and sales, advocating for “real people serving real people.”

Today's guest is Mike Schugt, currently the President of Teneo Hospitality Group, who shares his career journey in the hospitality industry. Soon he will putting forth all of his efforts and energy toward his new venture, "Inn-Clusivity". Their mission is to empower special needs adults and their families by opening doors to transformative opportunities and meaningful employment in the hotel industry. It is a brilliant idea to help others find purpose and passion within new opportunities. Imagine empowering special needs adults to become UNSTOPPABLE! He is "seeing" the need to help so many that may be UNSEEN for job opportunities. We learn very quickly of so many commonalities between the both of us; Pittsburghers and Penn Staters. Mike discusses his early aspiration to be a hockey player, his shift to hospitality spurred by an affinity for the dynamic nature of the industry, and his ascent to leadership roles including his current presidency at Teneo. We discuss: -the importance of self-leadership, authenticity, competitiveness, relationship-building in sales and leadership, and the value of serving others. -Mike's initiative, 'Inclusivity,' which aims to provide employment opportunities for special needs adults. -Lessons from Mike's story emphasize resilience, hard work, self-care, and the transformative impact of kindness and inclusivity in both personal growth and business success. More about https://innclusivity.org/ Connect with Mike on LinkedIn: https://www.linkedin.com/in/mike-schugt/ More about: https://teneohg.com/

It's not easy to ASK TOUGH QUESTIONS. It's even harder sometimes to HEAR THE ROUGH ANSWERS. This is what today's guest does so well. She gets to the essence of the problem for her clients and then delivers solutions in a way that is direct, yet empathetic, so they embrace the change. We welcome Elizabeth Engel from Spark Consulting, highlighting her impressive background in association management, marketing, and communication. Elizabeth shares her journey from studying political science and considering a legal career to becoming a prominent consultant for associations. Our discussion delves into the challenges and strategies within the association industry, including membership management, revenue generation, and non-traditional fundraising methods. Elizabeth emphasizes the importance of practical solutions, critical thinking, and asking tough questions to drive meaningful change. We conclude the conversation with a focus on the essential role of associations and the continuous need to adapt and innovate in response to evolving environments. Lessons we all can apply, regardless of our industry. A very powerful conversation. More about Elizabeth and her company here: https://www.getmespark.com/ More about "Most People Don't" and other episodes here: https://www.bartaberkey.com/

Today's podcast guest is Timm Chiusano. A person I've been following, liking, and sharing on social media with almost every single one of his posts. Wise beyond his years yet humble beyond his skill, he vulnerably speaks on how to navigate careers and life. Timm quit a job he loved to fully embark on a mission to help anyone do their best work by being the best version of themselves. By pulling from over 20 years experience in Corporate America that includes 11 in an executive capacity at a Fortune 100, and a creative mind that makes him your favorite TikToker's favorite TikToker, Timm is changing how mentorship can be shared. His wisdom is vast and his ability to express himself is visionary. Follow him and learn: LinkedIN: https://www.linkedin.com/in/complexbusinessproblemsolver/ TikTok: https://www.tiktok.com/@timmchiusano More about us: https://mostpeopledont.com @bartberkey

Today's live podcast guest is Giovanna Ventola. She is the founder of Rhize, a free online community that provides comprehensive career support to job seekers. After being laid off three times in three years, she realized that being out of a job, doesn't mean that you need to give up. A few posts on TikTok, sharing her struggles and frustrations, quickly gained a following thus leading to the creation of Rhize with thousands of members. "Out of a Job, doesn't mean Out of Help or Out of Hope" During the pandemic, I shared an online presentation called "You Can Do Anything For a Year". The response was overwhelming as it offered HOPE for those that were losing their jobs. The importance of having resources and a community is massive. Thank goodness for people like Giovanna and her creation of Rhize to help those that are seeking new opportunities. Through curated resources, shared experiences, and consistent community engagement, Rhize guides individuals through the ever-evolving job landscape. Giovanna has a wealth of knowledge and unique insights on topics such as unemployment, career, and the crazy job market. Rhize with all of it's resources is FREE. https://rhizetogether.com https://www.tiktok.com/@giovanna.ventola https://mostpeopledont.com

I just happened to be presenting on KINDNESS in Memphis when I hear that Celia Imrie was in the same location on her book tour of "Meet Me at Rainbow Corner". She graciously accepted my offer for a quick interview and was simply delightful. Although she politely disputed the name of my company by sensing that "Many People DO!", we had a lovely discussion about KINDNESS, ambition, and "doing". Her best-selling books seem to have a theme of empathy and being nice, which she attributes to her personal philosophy. Celia is best known for her film roles, including the Bridget Jones film series, Nanny McPhee, The Best Exotic Marigold Hotel, and the Netflix series The Diplomat. This interview was live from the Peabody Memphis hotel as we discuss her journey as an Olivier Award winner, a celebrated actress, and an author known for her themes of kindness and empathy. Celia highlights the importance of continuous effort and optimism, sharing her experiences of receiving warmth and hospitality while traveling across America. The conversation also touches on the significance of kindness, how it influences her writing, and the impact of wartime struggles on human relationships. More information on her books here: http://bit.ly/410fB8N More information on IMDB: https://www.imdb.com/name/nm0408309/ To listen to additional podcasts on people that "do": https://bartaberkey.com/podcast

Today's podcast guest is Allison (Sitch) O'Connor, truly one of the best communicators on the planet, let alone in the travel world. In addition to being a dear friend from our time together at Ritz-Carlton, she now serves as the Senior Vice President of Strategic Communications for the U.S. Travel Association. During this conversation, she is shares the inspiration behind her drive and her successes. She is hardworking, cares deeply, and Imagine grating cheese able to articulate elements of "doing" beyond compare with her careful selection of words and the way she describes her experiences. The conversation highlights Allison's journey from her roots in Southampton, England, influenced by her hardworking father, to her prominent role in the travel industry. Key moments in her career include working her way up from grating cheese in a Michelin-star restaurant to leading global communications for Ritz Carlton. Alison shares insights on the value of hard work, humility, and accepting opportunities even when they appear challenging. The discussion also delves into the impact of travel on personal growth, the importance of human connection, and the benefits travel brings to society. Lessons from Allison's story emphasize overcoming fear through perseverance, embracing new opportunities, and valuing travel's role in fostering understanding and reducing fear. She is simply a delight and a person you need to know and support. On LinkedIn: https://www.linkedin.com/in/allison-sitch-oconnor-1391697/ More about U.S. Travel Association: https://www.ustravel.org/ More about Most People Don't and Bart Berkey: https://mostpeopledont.com

Blake and Morgan Hill are influencers that are living out their dreams of being full time content creators who will soon be traveling the country in an RV adventure. This episode comes naturally from Blake's discussion with our internship team that provided such rich, valuable lessons we simply had to share on our platform. Thank you to Miranda, Ivy, and Harinder for some excellent questions. Imagine taking the leap to travel with your wife full time, enjoy luxury experiences, dine in world renown restaurants, and then "having" to capture it all on video and photos (for a job)! He shares his inspiring journey from having a criminal justice degree to working in construction and eventually starting a drone business. His wife Morgan, a former sports reporter, transitioned to being a full-time influencer and social media marketer. Together, they have leveraged their skills and passions to create content for brands across different platforms, making their dream of traveling the country in an RV a reality. Blake emphasizes the importance of taking risks, being authentic, and working with brands that align with their values. He also offers practical advice on content creation, the use of social media, and the importance of perseverance. Morgan and Blake Hill: https://www.instagram.com/moreewithmo/?hl=en https://www.instagram.com/blakehilldrones/?hl=en https://www.tiktok.com/@moreewithmo Bart Berkey: https://www.instagram.com/bartberkey/?hl=en https://www.tiktok.com/@bart.berkey Alexa Berkey: https://www.tiktok.com/@alexasgourmetkitchen Terri Fisher-Berkey: https://www.instagram.com/food.haul/?hl=en

Minou Clark was formerly the VP of Paris Hilton's 11:11 Media. She is one of the most authentic and self-aware leaders that has been on this podcast. We discuss the "icks" of leadership and how to avoid them, and why she remains "herself" in running a flat organization. She shares her unique journey from media and entertainment to the aesthetics industry. Minou discusses her empathetic leadership style, emphasizing trust, ownership, and an open, flat company culture. She highlights the importance of personal growth and self-actualization through her work at RealSelf. Minou's story conveys vital lessons on maintaining humility, fostering trust within teams, and encouraging employees by creating a supportive and transparent environment. More about Most People Don't: https://bartaberkey.com More about Minou Clark, CEO, RealSelf | Award-Winning Digital Leader | AdWeek Top 50 Business Leader LinkedIn: linkedin.com/in/minouclark Minou Clark, the newly appointed CEO of https://realself.com RealSelf, is a bold and visionary leader recognized for revolutionizing digital media businesses. With over a decade of experience at the intersection of pop culture and innovation, Minou has earned a reputation for driving exponential audience growth and crafting breakthrough revenue strategies for global brands and Fortune 500 companies, including Walmart, Meta, Amazon, Taco Bell, and L'Oréal. Minou's expertise lies in fusing trends from internet culture with data-driven insights, consistently delivering transformative business results. As Senior Vice President at Paris Hilton's 11:11 Media, she fueled explosive 70% audience growth across the digital empire, generating over 1 billion video views in 2023 alone. Known for her intellectual honesty and fearless decision-making, she is celebrated for pushing the boundaries of what's possible in the ever-evolving digital landscape. Her award-winning leadership has earned her industry-wide recognition, including being named one of AdWeek's Top 50 Business Leaders (2023) and accolades like Ad Age's Social Campaign of the Year (2024) and Cannes Lions Finalist for Excellence in Brand Experience & Social Content Marketing (2023).

What does it take to be named ASTA's Travel Advisor of the Year? Reputation, values, and creativity all helped Velia Kennedy, the founder of Modern Family Travel, earn this recognition. When I met her at a KINDNESS CONFERENCE, I was drawn into her authentic being. Not pretentious, not fancy, but extremely real. She shares her evolution from pursuing early childhood education to selling engineering software, and eventually establishing her own travel agency. Despite exceling in corporate sales, Velia felt unfulfilled and pivoted towards her passion for travel, focusing on creating meaningful family experiences. Our discussion emphasizes the value of authenticity, compassion, and personal fulfillment. Velia's journey underscores the importance of aligning one's career with personal values, being open to new opportunities, and stepping out of comfort zones. Her story, encapsulated by winning the 2024 ASTA Travel Advisor of the Year award, highlights the impact of authenticity in business and the importance of taking chances to find true satisfaction. Lessons to overcome fear include exploring varied career possibilities, prioritizing personal fulfillment over societal expectations, and the transformative power of kindness and authenticity in building a successful business. More about Velia and her agency here: https://www.modernfamilytravelllc.com/ More about Most People Don't: https://mostpeopledont.com Contact Bart if you have an idea for another amazing guest to contribute to this AWARD WINNING, TOP 2% IN THE WORLD PODCAST. bart@mostpeopledont.com