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Mark Rickmeier shares the specific approaches product innovators use to develop breakthrough solutions. — YOU'LL LEARN — 1) The double diamond framework for more effective problem solving. 2) How to quickly generate new, original ideas in two ways. 3) A handy tool to help you select the most resonant solution. Subscribe or visit AwesomeAtYourJob.com/ep838 for clickable versions of the links below. — ABOUT MARK — Mark Rickmeier is the Chief Executive Officer at TXI, a boutique strategy and product innovation firm that specializes in UX research, design, and software development and closes the gap between ambition and reality. Over the past 20 years, he has created more than 100 mobile apps, custom-built web applications, and intuitive user experiences. • LinkedIn: Mark Rickmeier • Walkshop: walkshop.io • Website: TXIDigital.com — RESOURCES MENTIONED IN THE SHOW — • Organization: Future Problem Solving Program International • Tool: ThoughtExchange • Book: Traction: Get a Grip on Your Business Paperback by Gino Wickman • Book: Good to Great: Why Some Companies Make the Leap and Others Don't by Jim Collins • Book: Rituals for Work: 50 Ways to Create Engagement, Shared Purpose, and a Culture that Can Adapt to Change by Kursat Ozenc and Margaret Hagan See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
A company's Experience Ecosystem™ can be a vast and complex thing. But where exactly does the employee experience fit in, how does it impact the overall environment – and what can leaders do to shape an employee experience that works in tandem with the rest of the ecosystem? Join Shawn Nason and Mark Rickmeier to explore how remote work has altered the employee experience, why experiences are more impactful for employees than fancy offices and other perks, and what employers can do to start going beyond basic DEI initiatives and shape a truly effective Experience Ecosystem™. In This Episode [02:03] The PechaKucha storytelling framework [05:44] The TXI office experience prior to the pandemic [06:58] Outgrowing and letting go of the experiences that helped shape TXI's culture [07:25] Why rent is a dumb way to facilitate experiences [08:12] How different tools help TXI bridge the connection gap as they transition to remote work [10:39] Fostering a sense of connection and belonging by finding other ways to bring people together [14:22] Finding other DEI leaders, and Mark's learnings as part of Loyola University's inaugural program for DEI Leadership [18:34] The importance of giving everyone an equitable understanding of what growth means [23:36] The Kermit Collective camps, the unconference approach, and what other leaders can learn from it [27:28] The best advice Mark has ever received about leadership [29:59] The Combustion Questions What we learned from Mark You can do more in-depth experiences around bringing people together than you could just shopping money and rent where it's gonna sit empty most of the time for most of the people. Using rent to foster connection is a stupid use of resources these days. The value of “Cooperatition”. You should have a dedicated budget and leaders who are getting trained in DEI. Take things that are implicit and make them very explicit. Busy is the new stupid. Notable quotes [08:32] - “You need to have everything easily accessible to improve transparency and equitable access to everyone.” [10:40] - “Unlearn and let go of some of the things that historically worked to experiment and find new things that work.” [27:00] - “The most important way to learn is through admitting and owning up to failure.” [28:52] - “Your time as a leader is not just when you're busy doing a bunch of things.” Our guest Mark Rickmeier is the Chief Executive Officer at TXI, a product innovation company. He has created more than 100 mobile apps, custom-built web applications, and intuitive user experiences for clients like the Field Museum, Roger Ebert, AccuWeather, and Tyson Foods. In 2014, Mark founded the Kermit Collective, a high-trust community of leading software companies, to help get new ideas and insights from outside of his own bubble. He is the author of the Sticky Note Game and created a concept called the Inclusion Meeting Card game. Resources & Links Mark Rickmeier Website: https://markrickmeier.com/ LinkedIn: https://www.linkedin.com/in/markrickmeier/ Shawn Nason LinkedIn: https://www.linkedin.com/in/nasonshawn/ Instagram: https://www.instagram.com/manonfiresocial/ Twitter: https://twitter.com/manonfiresocial Website: https://shawnnason.com/ MOFI: https://www.mofi.co/ The Combustion Chronicles Podcast Website: https://shawnnason.com/combustion-chronicles-episodes/ Learn more about your ad choices. Visit megaphone.fm/adchoices
About Mark RickmeierMark is the CEO at TXI - a product innovation firm. He believes in creating rich employee and customer experiences. But, not everything scales well. Even good intentions don't necessarily scale well. In the pandemic, TXI tried to deliver cooked meals to all members of the team. That didn't scale well. Mark shares lessons he learned about scalability throughout this episode. Besides TXI, Mark founded The Kermit Collective where founders of software companies get together to share how business is going with their competitors in a high-trust environment. SHOW NOTES:00:05 | Who is Mark Rickmeier?00:57 | What is the ugly side of growth? 02:19 | Focusing on resilience instead of growth 05:16 | What is TXI (product activation firm)? 10:09 | Why would you want to make your competition better? 16:13 | Removing stigmas around your industry through cooperatition OR Revealing your biggest failure to your biggest competitor 19:22 | What to prioritize when scaling SaaS companies22:32 | Making employee growth paths at scale25:40 | Growth, accountability, mentorship at scale (mistakes when scaling SaaS companies) 27:49 | Being transparent with job descriptions and salaries OR What is harming you as you scale?30:13 | Building a community through collaborations OR Spending time in different company culture34:09 | Do things that don't scale: is it good advice? 37:36 | Fireside questions (going bankrupt, walkshops with other leaders, balancing family and business) QUOTES:[01:08] “The ugly side of growth is the unintentional side of growth; sometimes there's this pursuit of growth at all costs or growth just for growth's sake.” [02:57] “Resilience is what people should be pursuing more than growth”[21:40] “You have to be very intentional about the big things you want to get done because the little stuff will always take up all the room.” Links We Mentioned: The Infinite Game by Simon Sinek: https://simonsinek.com/books/the-infinite-game/ The Kermit Collective: https://kermitcollective.com/ Follow Mark Rickmeierhttps://www.linkedin.com/in/markrickmeier/
On today's episode of FRESH Takes On The Future Of Work, host Jess Podgajny is joined by Mark Rickmeier. Together, Jess and Mark share their thoughts on improving the employee experience during the product development stages. Mark is a Chief Executive Officer at TXI, a product innovation company that helps clients generate and develop new ideas to elevate their business. To Mark, the future of work highlights the employee experience because happy employees lead to higher customer satisfaction. Dedicated to bringing out the best in his team, Mark has created various company games that facilitate equitable group dynamics where each person has a voice. As a leader, he strives to find the best ways to foster an inclusive and autonomous work culture that allows his employees to grow. Linked to Mark's company and their innovations mentioned on the show: https://txidigital.com https://kermitcollective.com https://www.walkshop.io https://www.stickynote.game https://www.meetingsdoneright.co Stay Fresh! Visit us at https://hellolluna.com (https://hellolluna.com) Podcast music composed by Emily Gabriele: https://www.egmusicnyc.com/ (https://www.egmusicnyc.com/)
How do you know that it's time to update your views on what's best for your team and your business? Our guest, Mark Rickmeier, the CEO of TXI, believes that the best time to rethink comes when you first sense that the way you work no longer serves your team. In this interview, Mark shares his personal journey of challenging his personal beliefs evolving the culture at TXI, and of the three major shifts that tested his open-mindedness and ultimately helped his company to thrive in this brave new world of remote and hybrid work. To join CultureBrained, go to tiny.one/culturebrained
Segment 1: Michael Miller, Associate Professor of Economics at DePaul University, joins John to talk about the bad news regarding inflation, what high inflation means to the average American, some studies that show that student loan forgiveness wouldn’t help reduce the wealth gap, what forgiving student loan debt would mean for the economy, and Segment 2: Mark Rickmeier, […]
Mark Rickmeier is the CEO of Table XI, a UX design and custom software development firm with experience in mobile apps, building integrated web applications, and custom digital experiences. They value community, strategy, and finding solutions with an experimental mindset. Takeaways: Adopting an experimental mindset in your agency allows your team to have the flexibility to try new things. The immediate ROI may not be linear, but you'll know that there is energy and passion behind the project. In an agency, sometimes we are stretched thin with multiple tasks on hand. Delegate separate tasks to your team to create clear accountability to improve efficiency. Empower your team to explore providing different or more services over time as the market evolves or as the clients evolve. Your direct competitors can provide immense value. Building a network of trusted peers enhances this model of coopertition by directly working with peers in the industry. “The single most important thing to do in onboarding is proper expectation of what success looks like. This provides a clear understanding of how they will bring value to the agency.”~Mark Effectively invest in and shape your work culture by building inclusivity and making it explicit that everybody's voices matter. Links: LinkedIn: https://www.linkedin.com/in/markrickmeier/ Twitter: https://twitter.com/MarkRickmeier Table XI: https://www.tablexi.com Walkshop: https://www.walkshop.io Meetings Done Right: https://www.meetingsdoneright.co The Sticky Note Game: https://www.stickynote.game Busted Myth: We associate value in meetings, getting things done and all around being busy. If you find yourself constantly booking up your calendar, then start to plan a time period when you can, as an owner, really learn or think about where you want to go as an agency. Ways to Tune In: iTunes - https://podcasts.apple.com/us/podcast/agencies-that-build/id1533003876 Spotify - https://open.spotify.com/show/04KrB9JKLJ7lxoBZQQpSSH?si=zljWTjmwSK-ht50WPpesOg Stitcher - https://www.stitcher.com/show/agencies-that-build Google Play - https://podcasts.google.com/feed/aHR0cHM6Ly93d3cuYWdlbmNpZXN0aGF0YnVpbGQuY29tL2ZlZWQueG1s YouTube - Full video - https://youtu.be/M7uDY8WzcTQ
Welcome to the Hiking My Feelings Virtual Campfire. This 20-day event is a fundraiser for the Hiking My Feelings Wilderness Wellness Center, the American Diabetes Association, and RAINN - the nation's largest anti-sexual violence organization. Each night from May 26-June 14, 2020 we are going live at 5pm PT to bring inspiration, hope, and healing to the community in these uncertain times. If you find value in what we're sharing here, please consider making a contribution to our non-profit organization. You can get tickets to the Virtual Campfire at https://hikingmyfeelings.org/campfire and you can make a one-time donation at https://hikingmyfeelings.org/give Our guests tonight are: Will "Akuna" Robinson - Akuna is the first black male hiker to earn the Triple Crown of Hiking - a feat that requires hiking at least 8,000 miles around the US on the Pacific Crest Trail, the Appalachian Trail, and the Continental Divide Trail. A former US Army veteran, Akuna has been spending the majority of his time on these long-distance scenic trails since 2016 to help manage his PTSD. We talk about his adventures in the outdoors, what it means to be the first black man to earn the Triple Crown, and how to make the outdoors a more inclusive place. You can find Akuna on Instagram - @akunahikes Cloi Crider is a singer/songwriter and her voice is magic - have a listen to two of her original songs and be sure to follow her on Instagram - @cloicridermusic. Mark Rickmeier is the brains behind TableXI, a software company in Chicago. So what's he doing here? A few years ago, he went to Scotland for a hike, and invited a bunch of executives to join him. The premise is simple - what is possible when we spend the day on our feet, exhausting ourselves physically, with no connection to the outside world? What kind of innovation could come from that? What kinds of soul-shifting conversations could come from that? On the first trip he organized, only three hikers completed the hike. He got home, posted about it on LinkedIn, and his network asked when the next one was happening. And so, Walkshop was born. TableXI and Walkshop are both sponsors of the Hiking My Feelings Virtual Campfire, and we're excited to talk to MJ, the CEO of Walkshop, on June 5. Ash Czarnota is a freelance marketing consultant by day, who was supposed to be traversing the Pacific Crest Trail as we speak. Unfortunately, COVID-19 had other plans for her first monster thru-hike. We chat a bit about her adventures on the Trans-Catalina Trail and what life is like in the aftermath of canceling an adventure she had invested two years of her life, savings, and logistical wizardry to coordinate. --- Support this podcast: https://anchor.fm/hikingmyfeelings/support
Mark Rickmeier is a Chair Forbes Chicago Business Council and the CEO at Table XI, which is a UX design and custom software development firm with 16 years of experience building integrated web applications, mobile apps, and custom digital experiences. In this episode, Mark explains how the usage of the word "just" helps to determine the right client fit, talks whereby CCR metrics help Table XI to diversify their client portfolio and discusses the importance of directories for the agencies. Show-notes: http://entrepreneursinb2bsales.com/mark-rickmeier/interviews
Conversation with Mark Rickmeier, the CEO at Table XI, a UX research, design, and software development company, and the Co-Founder of Walkshop, a hiking and leadership development experience for executives
In this episode we talk to Mark Rickmeier, CEO at Table XI. This week only, you can get Sangram's newest book ABM is B2B is available for just $1.99. Here are the 3 reasons you're going to want to get your hands on this book: 1) It has stories of 6 companies that took their ABM program from good to great 2) It introduces the TEAM framework that is time tested within 100's of companies 3) It shares 7 truths that every marketers and sales leader should know before they start doing ABM If that's not enough, they are giving away 100% of the profits and $10 per review of the book to New Story charity. Check it out here or just search ABM is B2B on Amazon.
Mark Rickmeier believes in the power of failure. He’s the CEO of Table XI, a UX research, design, and software development company based in Chicago. Table XI has helped massive clients such as Tyson Foods, AccuWeather, Northwestern University, Jimmy Dean, the YMCA, the Journal of the American Medical Association and so many more. Mark has only been at the helm of Table XI since October 2016, but he’s called the tech world home for nearly two decades. Over the last 18 years, he’s created more than 100 mobile apps, custom-built web applications and intuitive user experiences. In 2014, he founded the Operations Conference to bring together a global community of software companies, and in 2017, he co-founded the “Walkshop,” a multi-day hiking and design-thinking experience for leaders, executives and entrepreneurs to get offline and build new connections across the industry. Tune in as Mark discusses his trips around the globe, learning through playing games and why “busy is the new stupid” is his new life motto.
Meetings and Inclusion with Katie Gore and Mark Rickmeier The inclusion card deck discussed in this episode is now live on Kickstarter. Go to https://www.tablexi.com/kickstarter to get your deck. TableXI is offering training for developers and product teams! For more info, got to http://tablexi.com/workshops or email workshops@tablexi.com. Guests: Mark Rickmeier (https://twitter.com/MarkRickmeier): CEO of Table XI (https://www.tablexi.com/). Katie Gore (https://twitter.com/speechIRL): Founder and Director of speech IRL (https://www.speechirl.com/). Summary Today we are talking about meetings. Any group software activity is going to have meetings, and we’re going to talk about making them better, where by better we mean more interactive and able to get meaningful contributions from everybody without letting the loudest or most powerful voices dominate. My guests are Mark Rickmeier, the CEO of Table XI, and Katie Gore, of the communication coaching company SpeechIRL. As this podcast comes out, Table XI is running a Kickstarter for a new meeting tool that you can use to improve your meetings. We’ll talk about how we came to develop the tool, how we use it, and why we think it’s effective. We want to hear from you — what’s the problem with your meetings and how have you solved it? Let us know at techdoneright.io/48 or on Twitter at @tech_done_right Notes 02:25 - What are the problems with meetings that we are trying to solve? - Multipliers, Revised and Updated: How the Best Leaders Make Everyone Smarter by Liz Wiseman (https://www.amazon.com/Multipliers-Revised-Updated-Leaders-Everyone/dp/0062663070/ref=sr_1_1?ie=UTF8&qid=1540240738&sr=8-1&keywords=multiplyers+book) - Accidental Diminishing - People Who Don’t Contribute Enough - Rambling and Tangents - Interrupting 08:40 - Remote Meetings and Communication Styles and Tactics 13:28 - Creating Cards and Gamifying Meetings: “Wicked Meetings” - Question Cards - Opinion Cards - The Interrupter Card - The Devil’s Advocate Card - The Angel’s Advocate Card - The Kicking a Dead Horse Card - Speak Up Card 24:00 - What kinds of meetings do these work best at? - Meeting Owl 360 Degree Video Conference Camera with Automatic Speaker Focus (https://www.amazon.com/Meeting-Owl-Conference-Automatic-Speaker/dp/B075X1VL3Y/ref=sr_1_1_sspa?ie=UTF8&qid=1540242163&sr=8-1-spons&keywords=meeting+owl+360+degree+video+conference+camera&psc=1) 27:24 - Table XI’s Inclusion Card Kickstarter! - https://www.tablexi.com/kickstarter - Are you (accidentally) diminishing colleagues in your meetings? (https://www.linkedin.com/pulse/you-accidentally-diminishing-colleagues-your-meetings-mark-rickmeier/) 29:23 - How can people and companies get started implementing something like this? Related Episodes Diverse Agile Teams with Marlena Compton, Betsy Haibel, and Jennifer Tu (https://www.techdoneright.io/38) Your First 100 Days at a New Company with Katie Gore and Elizabeth Trepkowski Hodos (https://www.techdoneright.io/36) Nonviolent Conversation with Nadia Odunayo (https://www.techdoneright.io/22) Building Trust and Building Teams with Jessie Shternshus and Mark Rickmeier (https://www.techdoneright.io/001-building-trust) Special Guests: Katie Gore and Mark Rickmeier.
Marketing and Building an Audience With Suzan Bond Follow us on Twitter! @techdoneright (https://twitter.com/tech_done_right) Also, please leave us a review on Apple Podcasts (https://itunes.apple.com/us/podcast/tech-done-right/id1195695341?mt=2)! Guest Suzan Bond (https://twitter.com/suzanbond): Host of the Indiedoes Podcast (https://www.betonyourself.com/podcast), Founder of Bet On Yourself (https://www.betonyourself.com/) and Bet On Your People (https://www.betonyourpeople.com/). Summary Are you a developer that wants to create your own content and build an audience? Suzan Bond joins the show to talk about how to bet on your self. We talk about how to be comfortable marketing, how to present yourself as a credible source for developer-focused content, and how to build and maintain an audience. It's the kind of advice you'd normally have to pay a coach for, offered for free because that's how we build our audience here at Tech Done Right. Notes Sorry, Suzan's audio has some glitches in the source track. We did the best we could, but there's still some words dropped. We're sorry about that, but hope you still find the conversation interesting. 02:25 - Developers, Companies, and Personal Growth 06:56 - Taking the First Steps to Betting On Yourself (Working Independently) 10:57 - Marketing: Effective vs. Comfortable 15:16 - Selling Books is Hard - Rails 5 Test Prescriptions (https://pragprog.com/book/nrtest3/rails-5-test-prescriptions) 18:35 - Approaching Side Projects and Presenting Yourself as a Credible Source 21:59 - Understanding Your Audience and Incorporating Information Into Planning - Take My Money (https://pragprog.com/book/nrwebpay) 30:31 - Tools and Techniques for Connecting and Re-engaging with Your Audience - Paul Jarvis (https://pjrvs.com) Related Episodes Ruby Tapas and Avoiding Code with Avdi Grimm (http://www.techdoneright.io/24) Building Trust and Building Teams with Jessie Shternshus and Mark Rickmeier (http://www.techdoneright.io/001-building-trust) Special Guest: Suzan Bond.
We talk about the role that trust has in building teams, and how improv games can help build that trust and improve the way you deliver feedback. Guests Mark Rickmeier: CEO of Table XI (http://www.tablexi.com/) Jessie Shternshus: Founder of The Improv Effect (http://www.improveffect.com/) and Author of the book, CTRL-SHIFT (https://www.amazon.com/CTRL-SHIFT-Mike-Bonifer/dp/0986296597) Show Notes 01:08 - The Improv Effect (http://www.improveffect.com/) and Improv as an Effective Method of Communication - Yes, And! (https://www.dramanotebook.com/drama-games/yes-and/) 03:21 - Working with Teams to Build Communication and Trust 05:20 - Ops Conf (http://www.ops-conf.com/) 06:02 - Tools or Games for Establishing Trust with Others Quickly in a Conference Environment - Commonality Boggle (https://medium.com/@sarajainephipps/improv-ising-your-on-boarding-ab8deb4dc73d#.m5po1sguc) - Six Degrees of Kevin Bacon (https://en.wikipedia.org/wiki/Six_Degrees_of_Kevin_Bacon) - Extreme Rock, Paper, Scissors (http://www.icebreakers.ws/large-group/extreme-rock-paper-scissors.html) 15:23 - Group Facilitation Techniques 18:13 - Kickoff Techniques for Smaller, New Teams - Agile Software Development (https://en.wikipedia.org/wiki/Agile_software_development) 22:30 - Techniques for Remote Team Communication 26:59 - Talking About Failure to Build Trust 28:42 - Giving and Receiving Feedback Special Guests: Jesse Shternshus and Mark Rickmeier.