Podcasts about Double diamond

Mark Rickmeier is the CEO of TXI Digital, a Chicago-based digital product innovation firm specializing in UX research, design, and software development. With over two decades of experience, he has led the creation of more than 100 digital products for clients ranging from Fortune 100 companies to mission-driven nonprofits. Beyond his role at TXI, Mark is the Founder of initiatives like Walkshop, a leadership development retreat, and the Sticky Note Game, a facilitation technique enhancing team collaboration. He is also an active member of the Forbes Business Council and the Fast Company Executive Board, contributing thought leadership on innovation, company culture, and inclusive design. In this episode… Creating a digital product is more complex than building a mobile app or launching a new platform. Many companies waste time, money, and resources by rushing into solutions without fully understanding the problems they are trying to solve. So, how can organizations shift their mindset to ensure they are innovating in the right direction from the beginning? Mark Rickmeier, an expert in product innovation and intelligent systems, shares how companies can avoid costly missteps by adopting a discovery-first approach. He emphasizes using frameworks like the Double Diamond method to better understand user needs before jumping into development. He advocates for integrating design thinking early in the process, gathering real user insights, and validating assumptions rapidly. Mark also stresses the importance of building a strong data foundation to prepare for future AI and intelligent product opportunities, encouraging businesses to think beyond traditional digital transformation toward smart solutions. In this episode of the Inspired Insider Podcast, Dr. Jeremy Weisz interviews Mark Rickmeier, CEO of TXI Digital, about building intelligent products through discovery and design thinking. Mark discusses the critical importance of solving the problems first, shares lessons from projects spanning industries like rail, healthcare, and food innovation, and explores the future of agentic AI interfaces.

In this special episode, Shane Leaning discusses his new best-selling book "Change Starts Here: What if Everything Your School Needed Was Right in Front of You?", co-authored with Efram Learner. Shane shares why they wrote the book, its core philosophy, and how it can help school leaders drive meaningful change by looking inward to their communities rather than constantly seeking external solutions. Pre-order "Change Starts Here" on AmazonKey PointsThe Confidence Crisis: Many schools are experiencing a confidence crisis, constantly looking outside for solutions from consultancies and companies, inadvertently outsourcing their thinkingA Different Approach: Instead of providing prescriptive solutions, the book offers 40 powerful questions organized into 8 stages to unlock the wisdom that already exists within school communitiesBased on Design Thinking: The framework adapts the British Design Council's Double Diamond model for educational settingsAlready a Bestseller: The book has achieved bestseller status within a week of pre-orders being available What Makes This Approach DifferentEmbraces Complexity: Change involves people, and people are complex - this book doesn't try to oversimplify that realityCommunity-Centered: Involving multiple perspectives leads to better quality change and develops genuine buy-inEngages Head and Heart: Questions engage with feelings as much as thoughts, helping people follow through even when change becomes challengingWho Is This Book For?School leaders (primary audience)Teachers developing minds in their classroomsParents supporting their childrenHR managers thinking about recruitment challengesCEOs of school groupsAnyone who believes in community-led change Episode PartnerThe International Curriculum Association: Learn moreThank you for tuning in, and if you found this episode useful, please share. You can find me on LinkedIn and Bluesky.Shane Leaning, an organisational coach based in Shanghai, supports international schools globally. Passionate about empowering educators, he is currently co-authoring 'Change Starts Here.' Shane has extensive experience in the UK and Asia and is a recognised voice in international education leadership. Learn more at shaneleaning.com. Hosted on Acast. See acast.com/privacy for more information.

Guest Bio:  Dave Snowden divides his time between two roles: founder & Chief Scientific Officer of Cognitive Edge and the founder and Director of the Centre for Applied Complexity at the University of Wales.  Known for creating the sense-making framework, Cynefin, Dave's work is international in nature and covers government and industry looking at complex issues relating to strategy, organisational decision making and decision making.  He has pioneered a science-based approach to organisations drawing on anthropology, neuroscience and complex adaptive systems theory.  He is a popular and passionate keynote speaker on a range of subjects, and is well known for his pragmatic cynicism and iconoclastic style. He holds positions as extra-ordinary Professor at the Universities of Pretoria and Stellenbosch and visiting Professor at Bangor University in Wales respectively.  He has held similar positions at Hong Kong Polytechnic University, Canberra University, the University of Warwick and The University of Surrey.  He held the position of senior fellow at the Institute of Defence and Strategic Studies at Nanyang University and the Civil Service College in Singapore during a sabbatical period in Nanyang. His paper with Boone on Leadership was the cover article for the Harvard Business Review in November 2007 and also won the Academy of Management aware for the best practitioner paper in the same year.  He has previously won a special award from the Academy for originality in his work on knowledge management. He is a editorial board member of several academic and practitioner journals in the field of knowledge management and is an Editor in Chief of E:CO.  In 2006 he was Director of the EPSRC (UK) research programme on emergence and in 2007 was appointed to an NSF (US) review panel on complexity science research. He previously worked for IBM where he was a Director of the Institution for Knowledge Management and founded the Cynefin Centre for Organisational Complexity; during that period he was selected by IBM as one of six on-demand thinkers for a world-wide advertising campaign. Prior to that he worked in a range of strategic and management roles in the service sector. His company Cognitive Edge exists to integrate academic thinking with practice in organisations throughout the world and operates on a network model working with Academics, Government, Commercial Organisations, NGOs and Independent Consultants.  He is also the main designer of the SenseMaker® software suite, originally developed in the field of counter terrorism and now being actively deployed in both Government and Industry to handle issues of impact measurement, customer/employee insight, narrative based knowledge management, strategic foresight and risk management. The Centre for Applied Complexity was established to look at whole of citizen engagement in government and is running active programmes in Wales and elsewhere in areas such as social inclusion, self-organising communities and nudge economics together with a broad range of programmes in health.  The Centre will establish Wales as a centre of excellence for the integration of academic and practitioner work in creating a science-based approach to understanding society.   Social Media and Website LinkedIn: https://uk.linkedin.com/in/dave-snowden-2a93b Twitter: @snowded Website: Cognitive Edge https://www.cognitive-edge.com/   Books/ Resources: Book: Cynefin - Weaving Sense-Making into the Fabric of Our World by Dave Snowden and Friends https://www.amazon.co.uk/Cynefin-Weaving-Sense-Making-Fabric-World/dp/1735379905 Book: Hope Without Optimism by Terry Eagleton https://www.amazon.co.uk/Hope-Without-Optimism-Terry-Eagleton/dp/0300248679/ Book: Theology of Hope by Jurgen Moltmann https://www.amazon.co.uk/Theology-Hope-Classics-Jurgen-Moltmann/dp/0334028787 Poem: ‘Mending Wall' by Robert Frost https://www.poetryfoundation.org/poems/44266/mending-wall Video: Dave Snowden on ‘Rewilding Agile' https://www.youtube.com/watch?v=QrgaPDqet4c Article reference to ‘Rewilding Agile' by Dave Snowden https://cynefin.io/index.php/User:Snowded Field Guide to Managing Complexity (and Chaos) In Times of Crisis https://cynefin.io/index.php/Field_guide_to_managing_complexity_(and_chaos)_in_times_of_crisis Field Guide to Managing Complexity (and Chaos) In Times of Crisis (2) https://ec.europa.eu/jrc/en/publication/managing-complexity-and-chaos-times-crisis-field-guide-decision-makers-inspired-cynefin-framework Cynefin Wiki https://cynefin.io/wiki/Main_Page   Interview Transcript Ula Ojiaku:  Dave, thank you for making the time for this conversation. I read in your, your latest book - the book, Cynefin: Weaving Sense Making into the Fabric of Our World, which was released, I believe, in celebration of the twenty first year of the framework. And you mentioned that in your childhood, you had multidisciplinary upbringing which involved lots of reading. Could you tell us a bit more about that? Dave Snowden:  I think it wasn't uncommon in those days. I mean, if you did… I mean, I did science A levels and mathematical A levels. But the assumption was you would read every novel that the academic English class were reading. In fact, it was just unimaginable (that) you wouldn't know the basics of history. So, if you couldn't survive that in the sixth form common room, and the basics of science were known by most of the arts people as well. So that that was common, right. And we had to debate every week anyway. So, every week, you went up to the front of the class and you were given a card, and you'd have the subject and which side you are on, and you had to speak for seven minutes without preparation. And we did that every week from the age of 11 to 18. And that was a wonderful discipline because it meant you read everything. But also, my mother was… both my parents were the first from working class communities to go to university. And they got there by scholarship or sheer hard work against the opposition of their families. My mother went to university in Germany just after the war, which was extremely brave of her -  you know, as a South Wales working class girl. So, you weren't allowed not to be educated, it was considered the unforgivable sin. Ula Ojiaku:   Wow. Did it mean that she had to learn German, because (she was) studying in Germany…? Dave Snowden:  She well, she got A levels in languages. So, she went to university to study German and she actually ended up as a German teacher, German and French. So, she had that sort of background. Yeah. Ula Ojiaku:  And was that what influenced you? Because you also mentioned in the book that you won a £60 prize? Dave Snowden:  Oh, no, that was just fun. So, my mum was very politically active. We're a South Wales labor. Well, I know if I can read but we were labor. And so, she was a local Councilor. She was always politically active. There's a picture of me on Bertrand Russell's knee and her as a baby on a CND march. So it was that sort of background. And she was campaigning for comprehensive education, and had a ferocious fight with Aiden Williams, I think, who was the Director of Education, it was really nasty. I mean, I got threatened on my 11 Plus, he got really nasty. And then so when (I was) in the sixth form, I won the prize in his memory, which caused endless amusement in the whole county. All right. I think I probably won it for that. But that was for contributions beyond academic. So, I was leading lots of stuff in the community and stuff like that. But I had £60. And the assumption was, you go and buy one massive book. And I didn't, I got Dad to drive me to Liverpool - went into the big bookshop there and just came out with I mean, books for two and six pence. So, you can imagine how many books I could get for £60. And I just took everything I could find on philosophy and history and introductory science and stuff like that and just consumed it. Ula Ojiaku:  Wow, it seemed like you already knew what you wanted even before winning the prize money, you seem to have had a wish list... Dave Snowden:  I mean, actually interesting, and the big things in the EU field guide on (managing) complexity which was just issued. You need to build…, You need to stop saying, ‘this is the problem, we will find the solution' to saying, ‘how do I build capability, that can solve problems we haven't yet anticipated?' And I think that's part of the problem in education. Because my children didn't have that benefit. They had a modular education. Yeah, we did a set of exams at 16 and a set of exams that 18 and between those periods, we could explore it (i.e. options) and we had to hold everything in our minds for those two periods, right? For my children, it was do a module, pass a test, get a mark, move on, forget it move on. So, it's very compartmentalized, yeah? And it's also quite instrumentalist. We, I think we were given an education as much in how to learn and have had to find things out. And the debating tradition was that; you didn't know what you're going to get hit with. So, you read everything, and you thought about it, and you learn to think on your feet. And I think that that sort of a broad switch, it started to happen in the 80s, along with a lot of other bad things in management. And this is when systems thinking started to dominate. And we moved to an engineering metaphor. And you can see it in cybernetics and everything else, it's an attempt to define everything as a machine. And of course, machines are designed for a purpose, whereas ecosystems evolve for resilience. And I think that's kind of like where I, my generation were and it's certainly what we're trying to bring back in now in sort of in terms of practice. Ula Ojiaku:  I have an engineering background and a computer science background. These days, I'm developing a newfound love for philosophy, psychology, law and, you know, intersect, how do all these concepts intersect? Because as human beings we're complex, we're not machines where you put the program in and you expect it to come out the same, you know, it's not going to be the same for every human being. What do you think about that? Dave Snowden:  Yeah. And I think, you know, we know more on this as well. So, we know the role of art in human evolution is being closely linked to innovation. So, art comes before language. So, abstraction allows you to make novel connections. So, if you focus entirely on STEM education, you're damaging the human capacity to innovate. And we're, you know, as creatures, we're curious. You know. And I mean, we got this whole concept of our aporia, which is key to connecting that, which is creating a state of deliberate confusion, or a state of paradox. And the essence of a paradox is you can't resolve it. So, you're forced to think differently. So, the famous case on this is the liar's paradox, alright? I mean, “I always lie”. That just means I lied. So, if that means I was telling the truth. So, you've got to think differently about the problem. I mean, you've seen those paradoxes do the same thing. So that, that deliberate act of creating confusion so people can see novelty is key. Yeah. Umm and if you don't find… finding ways to do that, so when we looked at it, we looked at linguistic aporia, aesthetic aporia and physical aporia. So, I got some of the… one of the defining moments of insight on Cynefin was looking at Caravaggio`s paintings in Naples. When I realized I've been looking for the idea of the liminality. And that was, and then it all came together, right? So those are the trigger points requiring a more composite way of learning. I think it's also multiculturalism, to be honest. I mean, I, when I left university, I worked on the World Council of Churches come, you know program to combat racism. Ula Ojiaku:  Yes, I'd like to know more about that. That's one of my questions… Dave Snowden:  My mother was a good atheist, but she made me read the Bible on the basis, I wouldn't understand European literature otherwise, and the penetration guys, I became a Catholic so… Now, I mean, that that was fascinating, because I mean, I worked on Aboriginal land rights in Northern Australia, for example. And that was when I saw an activist who was literally murdered in front of me by a security guard. And we went to the police. And they said, it's only an Abo. And I still remember having fights in Geneva, because South Africa was a tribal conflict with a racial overlay. I mean, Africa, and its Matabele Zulu, arrived in South Africa together and wiped out the native population. And if you don't understand that, you don't understand the Matabele betrayal. You don't understand what happened. It doesn't justify apartheid. And one of the reasons there was a partial reconciliation, is it actually was a tribal conflict. And the ritual actually managed that. Whereas in Australia, in comparison was actually genocide. Yeah, it wasn't prejudice, it was genocide. I mean, until 1970s, there, were still taking half -breed children forcibly away from their parents, inter-marrying them in homes, to breed them back to white. And those are, I think, yeah, a big market. I argued this in the UK, I said, one of the things we should actually have is bring back national service. I couldn't get the Labor Party to adopt it. I said, ‘A: Because it would undermine the Conservatives, because they're the ones who talk about that sort of stuff. But we should allow it to be overseas.' So, if you put two years into working in communities, which are poorer than yours, round about that 18 to 21-year-old bracket, then we'll pay for your education. If you don't, you'll pay fees. Because you proved you want to give to society. And that would have been… I think, it would have meant we'd have had a generation of graduates who understood the world because that was part of the objective. I mean, I did that I worked on worked in South Africa, on the banks of Zimbabwe on the audits of the refugee camps around that fight. And in Sao Paulo, in the slums, some of the work of priests. You can't come back from that and not be changed. And I think it's that key formative period, we need to give people. Ula Ojiaku:  True and like you said, at that age, you know, when you're young and impressionable, it helps with what broadening your worldview to know that the world is bigger than your father's … compound (backyard)… Dave Snowden:  That's the worst problem in Agile, because what, you've got a whole class of, mainly white males and misogynism in Agile is really bad. It's one of the worst areas for misogyny still left, right, in terms of where it works. Ula Ojiaku:  I'm happy you are the one saying it not me… Dave Snowden:  Well, no, I mean, it is it's quite appalling. And so, what you've actually got is, is largely a bunch of white male game players who spent their entire time on computers. Yeah, when you take and run seriously after puberty, and that's kind of like a dominant culture. And that's actually quite dangerous, because it lacks, it lacks cultural diversity, it lacks ethnic diversity, it lacks educational diversity. And I wrote an article for ITIL, recently, which has been published, which said, no engineers should be allowed out, without training in ethics. Because the implications of what software engineers do now are huge. And the problem we've got, and this is a really significant, it's a big data problem as well. And you see it with a behavioral economic economist and the nudge theory guys - all of whom grab these large-scale data manipulations is that they're amoral, they're not immoral, they're amoral. And that's actually always more scary. It's this sort of deep level instrumentalism about the numbers; the numbers tell me what I need to say. Ula Ojiaku:  And also, I mean, just building on what you've said, there are instances, for example, in artificial intelligence is really based on a sample set from a select group, and it doesn't necessarily recognize things that are called ‘outliers'. You know, other races… Dave Snowden:  I mean, I've worked in that in all my life now back 20, 25 years ago. John Poindexter and I were on a stage in a conference in Washington. This was sort of early days of our work on counter terrorism. And somebody asked about black box AI and I said, nobody's talking about the training data sets. And I've worked in AI from the early days, all right, and the training data sets matter and nobody bothered. They just assumed… and you get people publishing books which say correlation is causation, which is deeply worrying, right? And I think Google is starting to acknowledge that, but it's actually very late. And the biases which… we were looking at a software tool the other day, it said it can, it can predict 85% of future events around culture. Well, it can only do that by constraining how executive see culture, so it becomes a self-fulfilling prophecy. And then the recruitment algorithms will only recruit people who match that cultural expectation and outliers will be eliminated. There's an HBO film coming up shortly on Myers Briggs. Now, Myers Briggs is known to be a pseudo-science. It has no basis whatsoever in any clinical work, and even Jung denied it, even though it's meant to be based on his work. But it's beautiful for HR departments because it allows them to put people into little categories. And critically it abrogates, judgment, and that's what happened with systems thinking in the 80s 90s is everything became spreadsheets and algorithms. So, HR departments would produce… instead of managers making decisions based on judgment, HR departments would force them into profile curves, to allocate resources. Actually, if you had a high performing team who were punished, because the assumption was teams would not have more than… Ula Ojiaku:  Bell curve... Dave Snowden:  …10 percent high performance in it. All right. Ula Ojiaku:  Yeah. Dave Snowden:  And this sort of nonsense has been running in the 80s, 90s and it coincided with… three things came together. One was the popularization of systems thinking. And unfortunately, it got popularized around things like process reengineering and learning organization. So that was a hard end. And Sanghi's pious can the sort of the, the soft end of it, right? But both of them were highly directional. It was kind of like leaders decide everything follows. Yeah. And that coincided with the huge growth of computing - the ability to handle large volumes of information. And all of those sorts of things came together in this sort of perfect storm, and we lost a lot of humanity in the process. Ula Ojiaku:  Do you think there's hope for us to regain the humanity in the process? Because it seems like the tide is turning from, I mean, there is still an emphasis, in my view, on systems thinking, however, there is the growing realization that we have, you know, knowledge workers and people… Dave Snowden:  Coming to the end of its park cycle, I see that all right. I can see it with the amount of cybernetics fanboys, and they are all boys who jump on me every time I say something about complexity, right? So, I think they're feeling threatened. And the field guide is significant, because it's a government, you know, government can like publication around effectively taken an ecosystems approach, not a cybernetic approach. And there's a book published by a good friend of mine called Terry Eagleton, who's… I don't think he's written a bad book. And he's written about 30, or 40. I mean, the guy just produces his stuff. It's called “Hope without Optimism”. And I think, hope is… I mean, Moltman just also published an update of his Theology of Hope, which is worth reading, even if you're not religious. But hope is one of those key concepts, right, you should… to lose hope is a sin. But hope is not the same thing as optimism. In fact, pessimistic people who hope actually are probably the ones who make a difference, because they're not naive, right? And this is my objection to the likes of Sharma Ga Sengi, and the like, is they just gather people together to talk about how things should be. And of course, everything should be what, you know, white MIT, educated males think the world should be like. I mean, it's very culturally imperialist in that sort of sense. And then nobody changes because anybody can come together in the workshop and agree how things should be. It's when you make a difference in the field that it counts, you've got to create a micro difference. This is hyper localization, you got to create lots and lots of micro differences, which will stimulate the systems, the system will change. I think, three things that come together, one is COVID. The other is global warming. And the other is, and I prefer to call it the epistemic justice movement, though, that kind of like fits in with Black Lives Matter. But epistemic justice doesn't just affect people who are female or black. I mean, if you come to the UK and see the language about the Welsh and the Irish, or the jokes made about the Welsh in BBC, right? The way we use language can designate people in different ways and I think that's a big movement, though. And it's certainly something we develop software for. So, I think those three come together, and I think the old models aren't going to be sustainable. I mean, the cost is going to be terrible. I mean, the cost to COVID is already bad. And we're not getting this thing as long COVID, it's permanent COVID. And people need to start getting used to that. And I think that's, that's going to change things. So, for example, in the village I live in Wiltshire. Somebody's now opened an artisan bakery in their garage and it's brilliant. And everybody's popping around there twice a week and just buying the bread and having a chat on the way; socially-distanced with masks, of course. And talking of people, that sort of thing is happening a lot. COVID has forced people into local areas and forced people to realise the vulnerability of supply chains. So, you can see changes happening there. The whole Trump phenomenon, right, and the Boris murmuring in the UK is ongoing. It's just as bad as the Trump phenomenon. It's the institutionalization of corruption as a high level. Right? Those sorts of things trigger change, right? Not without cost, change never comes without cost, but it just needs enough… It needs local action, not international action. I think that's the key principle. To get a lot of people to accept things like the Paris Accord on climate change, and you've got to be prepared to make sacrifices. And it's too distant a time at the moment, it has to become a local issue for the international initiatives to actually work and we're seeing that now. I mean… Ula Ojiaku:  It sounds like, sorry to interrupt - it sounds like what you're saying is, for the local action, for change to happen, it has to start with us as individuals… Dave Snowden:  The disposition… No, not with individuals. That's actually very North American, the North European way of thinking right. The fundamental kind of basic identity structure of humans is actually clans, not individuals. Ula Ojiaku:  Clans... Dave Snowden:  Yeah. Extended families, clans; it's an ambiguous word. We actually evolved for those. And you need it at that level, because that's a high level of social interaction and social dependency. And it's like, for example, right? I'm dyslexic. Right? Yeah. If I don't see if, if the spelling checker doesn't pick up a spelling mistake, I won't see it. And I read a whole page at a time. I do not read it sentence by sentence. All right. And I can't understand why people haven't seen the connections I make, because they're obvious, right? Equally, there's a high degree of partial autism in the Agile community, because that goes with mathematical ability and thing, and that this so-called education deficiencies, and the attempt to define an ideal individual is a mistake, because we evolved to have these differences. Ula Ojiaku:  Yes. Dave Snowden:  Yeah. And the differences understood that the right level of interaction can change things. So, I think the unit is clan, right for extended family, or extended, extended interdependence. Ula Ojiaku:  Extended interdependence… Dave Snowden:  We're seeing that in the village. I mean, yeah, this is classic British atomistic knit, and none of our relatives live anywhere near us. But the independence in the village is increasing with COVID. And therefore, people are finding relationships and things they can do together. Now, once that builds to a critical mass, and it does actually happen exponentially, then bigger initiatives are possible. And this is some of the stuff we were hoping to do in the US shortly on post-election reconciliation. And the work we've been doing in Malmo, in refugees and elsewhere in the world, right, is you change the nature of localized interaction with national visibility, so that you can measure the dispositional state of the system. And then you can nudge the system when it's ready to change, because then the energy cost of change is low. But that requires real time feedback loops in distributed human sensor networks, which is a key issue in the field guide. And the key thing that comes back to your original question on AI, is, the internet at the moment is an unbuffered feedback loop. Yeah, where you don't know the source of the data, and you can't control the source of the data. And any network like that, and this is just apriori science factor, right will always become perverted. Ula Ojiaku:  And what do you mean by term apriori? Dave Snowden:  Oh, before the facts, you don't need to, we don't need to wait for evidence. It's like in an agile, you can look at something like SAFe® which case claims to scale agile and just look at it you say it's apriori wrong (to) a scale a complex system. So, it's wrong. All right. End of argument right. Now let's talk about the details, right. So yeah, so that's, you know, that's coming back. The hyper localization thing is absolutely key on that, right? And the same is true to be honest in software development. A lot of our work now is to understand the unarticulated needs of users. And then shift technology in to actually meet those unarticulated needs. And that requires a complex approach to architecture, in which people and technology are objects with defined interactions around scaffolding structures, so that applications can emerge in resilience, right? And that's actually how local communities evolve as well. So, we've now got the theoretical constructs and a lot of the practical methods to actually… And I've got a series of blog posts - which I've got to get back to writing - called Rewilding Agile. And rewilding isn't returning to the original state, it's restoring balance. So, if you increase the number of human actors as your primary sources, and I mean human actors, not as people sitting on (in front of) computer screens who can be faked or mimicked, yeah? … and entirely working on text, which is about 10%, of what we know, dangerous, it might become 80% of what we know and then you need to panic. Right? So, you know, by changing those interactions, increasing the human agency in the system, that's how you come to, that's how you deal with fake news. It's not by writing better algorithms, because then it becomes a war with the guys faking the news, and you're always gonna lose. Ula Ojiaku:  So, what do you consider yourself, a person of faith? Dave Snowden:  Yeah. Ula Ojiaku:  Why? Dave Snowden:  Oh, faith is like hope and charity. I mean, they're the great virtues… I didn't tell you I got into a lot in trouble in the 70s. Dave Snowden:  I wrote an essay that said Catholicism, Marxism and Hinduism were ontologically identical and should be combined and we're different from Protestantism and capitalism, which are also ontologically identical (and) it can be combined. Ula Ojiaku:  Is this available in the public domain? Dave Snowden:  I doubt it. I think it actually got me onto a heresy trial at one point, but that but I would still say that. Ula Ojiaku:  That's amazing. Can we then move to the framework that Cynefin framework, how did it evolve into what we know it as today? Dave Snowden:  I'll do a high-level summary, but I wrote it up at length in the book and I didn't know I was writing for the book. The book was a surprise that they put together for me. I thought that was just writing an extended blog post. It started when I was working in IBM is it originates from the work of Max Borrasso was my mentor for years who tragically died early. But he was looking at abstraction, codification and diffusion. We did a fair amount of work together, I took two of those aspects and started to look at informal and formal communities in IBM, and its innovation. And some of the early articles on Cynefin, certainly the early ones with the five domains come from that period. And at that time, we had access labels. Yeah. And then then complexity theory came into it. So, it shifted into being a complexity framework. And it stayed … The five domains were fairly constant for a fairly long period of time, they changed their names a bit. The central domain I knew was important, but didn't have as much prominence as it does now. And then I introduced liminality, partly driven by agile people, actually, because they could they couldn't get the concept there were dynamics and domains. So, they used to say things like, ‘look, Scrum is a dynamic. It's a way of shifting complex to complicated' and people say ‘no, the scrum guide said it's about complex.' And you think, ‘oh, God, Stacey has a lot to answer for' but… Ula Ojiaku: Who`s Stacey? Dave Snowden:  Ralph Stacey. So, he was the guy originally picked up by Ken when he wrote the Scrum Guide… Ula Ojiaku:  Right. Okay. Dave Snowden:  Stacey believes everything's complex, which is just wrong, right? So, either way, Cynefin evolved with the liminal aspects. And then the last resolution last year, which is… kind of completes Cynefin to be honest, there's some refinements… was when we realized that the central domain was confused, or operatic. And that was the point where you started. So, you didn't start by putting things into the domain, you started in the operatic. And then you moved aspects of things into the different domains. So that was really important. And it got picked up in Agile, ironically, by the XP community. So, I mean, I was in IT most of my life, I was one of the founders of the DSDM Consortium, and then moved sideways from that, and was working in counterterrorism and other areas, always you're working with technology, but not in the Agile movement. Cynefin is actually about the same age as Agile, it started at the same time. And the XP community in London invited me in, and I still think Agile would have been better if it had been built on XP, not Scrum. But it wouldn't have scaled with XP, I mean, without Scrum it would never have scaled it. And then it got picked up. And I think one of the reasons it got picked up over Stacey is, it said order is possible. It didn't say everything is complex. And virtually every Agile method I know of value actually focuses on making complex, complicated. Ula Ojiaku:  Yes. Dave Snowden:  And that's its power. What they're… what is insufficient of, and this is where we've been working is what I call pre-Scrum techniques. Techniques, which define what should go into that process. Right, because all of the Agile methods still tend to be a very strong manufacturing metaphor - manufacturing ideas. So, they assume somebody will tell them what they have to produce. And that actually is a bad way of thinking about IT. Technology needs to co-evolve. And users can't articulate what they want, because they don't know what technology can do. Ula Ojiaku:  True. But are you saying… because in Agile fundamentally, it's really about making sure there's alignment as well that people are working on the right thing per time, but you're not telling them how to do it? Dave Snowden:  Well, yes and no - all right. I mean, it depends what you're doing. I mean, some Agile processes, yes. But if you go through the sort of safe brain remain processes, very little variety within it, right? And self-organization happens within the context of a user executive and retrospectives. Right, so that's its power. And, but if you look at it, it took a really good technique called time-boxing, and it reduced it to a two-week sprint. Now, that's one aspect of time boxing. I mean, I've got a whole series of blog posts next week on this, because time boxing is a hugely valuable technique. It says there's minimal deliverable project, and maximum deliverable product and a minimal level of resource and a maximum level of resource. And the team commits to deliver on the date. Ula Ojiaku:  To accurate quality… to a quality standard. Dave Snowden:  Yeah, so basically, you know that the worst case, you'll get the minimum product at the maximum cost, but you know, you'll get it on that date. So, you can deal with it, alright. And that's another technique we've neglected. We're doing things which force high levels of mutation and requirements over 24 hours, before they get put into a Scrum process. Because if you just take what users want, you know, there's been insufficient co-evolution with the technology capability. And so, by the time you deliver it, the users will probably realize they should have asked for something different anyway. Ula Ojiaku:  So, does this tie in with the pre-Scrum techniques you mentioned earlier? If so, can you articulate that? Dave Snowden:  So, is to say different methods in different places. And that's again, my opposition to things like SAFe, to a lesser extent LeSS, and so on, right, is they try and put everything into one bloody big flow diagram. Yeah. And that's messy. All right? Well, it's a recipe, not a chef. What the chef does is they put different ingredients together in different combinations. So, there's modularity of knowledge, but it's not forced into a linear process. So, our work… and we just got an open space and open source and our methods deliberately, right, in terms of the way it works, is I can take Scrum, and I can reduce it to its lowest coherent components, like a sprint or retrospective. I can combine those components with components for another method. So, I can create Scrum as an assembly of components, I can take those components compared with other components. And that way, you get novelty. So, we're then developing components which sit before traditional stuff. Like for example, triple eight, right? This was an old DSDM method. So, you ran a JAD sessions and Scrum has forgotten about JAD. JAD is a really…  joint application design… is a really good set of techniques - they're all outstanding. You throw users together with coders for two days, and you force out some prototypes. Yeah, that latching on its own would, would transform agile, bringing that back in spades, right? We did is we do an eight-hour JAD session say, in London, and we pass it on to a team in Mumbai. But we don't tell them what the users ask for. They just get the prototype. And they can do whatever they want with it for eight hours. And then they hand it over to a team in San Francisco, who can do whatever they want with it in eight hours. And it comes back. And every time I've run this, the user said, ‘God, I wouldn't have thought of that, can I please, have it?' So, what you're doing is a limited life cycle -  you get the thing roughly defined, then you allow it to mutate without control, and then you look at the results and decide what you want to do. And that's an example of pre-scrum technique, that is a lot more economical than systems and analysts and user executives and storyboards. And all those sorts of things. Yeah. Ula Ojiaku:  Well, I see what you mean, because it seems like the, you know, the JAD - the joint application design technique allows for emergent design, and you shift the decision making closer to the people who are at the forefront. And to an extent my understanding of, you know, Scrum … I mean, some agile frameworks - that's also what they promote… Dave Snowden:  Oh, they don't really don't. alright. They picked up Design Thinking which is quite interesting at the moment. If you if you look at Agile and Design Thinking. They're both at the end of their life cycles. Ula Ojiaku:  Why do you say that? Dave Snowden:  Because they're being commodified. The way you know, something is coming to the end of its life cycle is when it becomes highly commodified. So, if you look at it, look at what they are doing the moment, the Double Diamond is now a series of courses with certificates. And I mean, Agile started with bloody certificates, which is why it's always been slightly diverse in the way it works. I mean, this idea that you go on a three-day course and get a certificate, you read some slides every year and pay some money and get another certificate is fundamentally corrupt. But most of the Agile business is built on it, right? I mean, I've got three sets of methods after my name. But they all came from yearlong or longer courses certified by university not from tearing apart a course. Yeah, or satisfying a peer group within a very narrow cultural or technical definition of competence. So, I think yeah, and you can see that with Design Thinking. So, it's expert ideation, expert ethnography. And it still falls into that way of doing things. Yeah. And you can see it, people that are obsessed with running workshops that they facilitate. And that's the problem. I mean, the work we're doing on citizen engagement is actually… has no bloody facilitators in it. As all the evidence is that the people who turn up are culturally biased about their representative based opinions. And the same is true if you want to look at unarticulated needs, you can't afford to have the systems analysts finding them because they see them from their perspective. And this is one of one science, right? You did not see what you do not expect to see. We know that, alright? So, you're not going to see outliers. And so, the minute you have an expert doing something, it's really good - where you know, the bounds of the expertise, cover all the possibilities, and it's really dangerous. Well, that's not the case. Ula Ojiaku:  So, could you tell me a bit more about the unfacilitated sessions you mentioned earlier? Dave Snowden:  They're definitely not sessions, so we didn't like what were triggers at moments. Ula Ojiaku:  Okay. Dave Snowden:  So, defining roles. So, for example, one of the things I would do and have done in IT, is put together, young, naive, recently graduated programmer with older experienced tester or software architect. So, somebody without any… Ula Ojiaku:  Prejudice or pre-conceived idea... Dave Snowden:  … preferably with a sort of grandparent age group between them as well. I call it, the grandparents syndrome - grandparents say things to their grandchildren they won't tell their children and vice versa. If you maximize the age gap, there's actually freer information flow because there's no threat in the process. And then we put together with users trained to talk to IT people. So, in a month's time, I'll publish that as a training course. So, training users to talk to IT people is more economical than trying to train IT people to understand users. Ula Ojiaku:  To wrap up then, based on what you said, you know, about Cynefin, and you know, the wonderful ideas behind Cynefin. How can leaders in organizations in any organization apply these and in how they make sense of the world and, you know, take decisions? Dave Snowden:  Well, if there's actually a sensible way forward now, so we've just published the field guide on managing complexity.  Ula Ojiaku:  Okay. Dave Snowden:  And that is actually, it's a sort of ‘Chef's guide'. It has four stages: assess, adapt, exert, transcend, and within that it has things you could do. So, it's not a list of qualities, it's a list of practical things you should go and do tomorrow, and those things we're building at the moment with a lot of partners, because we won't try and control this; this needs to be open. Here's an assessment process that people will go through to decide where they are. So that's going to be available next week on our website. Ula Ojiaku:  Oh, fantastic! Dave Snowden:  For the initial registration.  Other than that, and there's a whole body of stuff on how to use Cynefin. And as I said, we just open source on the methods. So, the Wiki is open source. These… from my point of view, we're now at the stage where the market is going to expand very quickly. And to be honest, I, you know, I've always said traditionally use cash waiver as an example of this. The reason that Agile scaled around Scrum is he didn't make it an elite activity, which XP was. I love the XP guys, but they can't communicate with ordinary mortals. Yeah. It takes you about 10 minutes to tune into the main point, and even you know the field, right. And he (Jeff Sutherland) made the Scrum Guide open source. And that way it's great, right. And I think that that's something which people just don't get strategic with. They, in early stages, you should keep things behind firewalls. When the market is ready to expand, you take the firewalls away fast. Because I mean, getting behind firewalls initially to maintain coherence so they don't get diluted too quickly, or what I call “hawks being made into pigeons”. Yeah. But the minute the market is starting to expand, that probably means you've defined it so you release the firewall so the ideas spread very quickly, and you accept the degree of diversity on it. So that's the reason we put the Wiki. Ula Ojiaku:  Right. So, are there any books that you would recommend, for anyone who wants to learn more about what you've talked about so far. Dave Snowden:  You would normally produce the theory book, then the field book, but we did it the other way around. So, Mary and I are working on three to five books, which will back up the Field Guide. Ula Ojiaku:  Is it Mary Boone? Dave Snowden:  Mary Boone. She knows how to write to the American managers, which I don't, right… without losing integrity. So that's coming, right. If you go onto the website, I've listed all the books I read. I don't think… there are some very, very good books around complexity, but they're deeply specialized, they're academic. Gerard's book is just absolutely brilliant but it's difficult to understand if you don't have a philosophy degree. And there are some awfully tripe books around complexity - nearly all of the popular books I've seen, I wouldn't recommend. Yeah. Small Groups of Complex Adaptive Systems is probably quite a good one that was published about 20 years ago. Yeah, but that we got a book list on the website. So, I would look at that. Ula Ojiaku:  Okay. Thank you so much for that. Do you have any ask of the audience and how can they get to you? Dave Snowden:  We've open-sourced the Wiki, you know, to create a critical mass, I was really pleased we have 200 people volunteered to help populate it. So, we get the all the methods in the field guide them. And they're actively working at that at the moment, right, and on a call with them later. And to be honest, I've done 18-hour days, the last two weeks, but 8 hours of each of those days has been talking to the methods with a group of people Academy 5, that's actually given me a lot of energy, because it's huge. So, get involved, I think it's the best way… you best understand complexity by getting the principles and then practicing it. And the key thing I'll leave us with is the metaphor. I mentioned it a few times - a recipe book user has a recipe, and they follow it. And if they don't have the right ingredients, and if they don't have the right equipment, they can't operate. Or they say it's not ‘true Agile'. A chef understands the theory of cooking and has got served in apprenticeship. So, their fingers know how to do things. And that's… we need… a downside.. more chefs, which is the combination of theory and practice. And the word empirical is hugely corrupted in the Agile movement. You know, basically saying, ‘this worked for me' or ‘it worked for me the last three times' is the most dangerous way of moving forward. Ula Ojiaku:  Because things change and what worked yesterday might not work Dave Snowden:  And you won't be aware of what worked or didn't work and so on. Ula Ojiaku:  And there's some bias in that. Wouldn't you say? Dave Snowden:  We've got an attentional blindness if you've got Ula Ojiaku:  Great. And Dave, where can people find you? Are you on social media? Dave Snowden:  Cognitive. Yeah, social media is @snowded. Yeah. LinkedIn, Facebook and Twitter. Two websites – the Cognitive Edge website, which is where I blog, and there's a new Cynefin Center website now, which is a not-for-profit arm. Ula Ojiaku:  Okay. All these would be in the show notes. Thank you so much for your time, Dave. It's been a pleasure speaking with you. Dave Snowden:  Okay. Thanks a lot.

  Welcome to the Firearms Insider Gun & Gear Review Podcast episode 569. This episode is brought to you by VZ Grips, Walker Defense, Primary Arms, and XS Sights. In this show we will be discussing some Jerky, a glock comp, a freedom series pump, a browning folder, and a jawbone   As you may know, we showcase guns, gear, and anything else you might be interested in. We do our best to evaluate products from an unbiased and honest perspective.   I'm Chad Wallace, host of the most dedicated firearms podcast around With me tonight are: Tony, Rob, Rusty   Sponsor #1: VZ Grips    VZ Grips has been manufacturing handgun grips since 2003. With a reputation for quality, consistency & innovation, top tier manufacturers choose VZ grips. They come in a variety of styles, patterns, colors, and are manufactured from proprietary G10, Micarta, Carbon fiber, or polymer. Available with varying degrees of texture, VZ offers a wide range of grips for all different firearm types. Made in the USA, VZ gives you the grip you can count on.   Featured Grip of the week - Double Diamond for the Ruger 22/45 Mark IV   Coupon code “GGR15” gets 15% off handgun and rifle grips at vzgrips.com   What we did in Firearms:   Announcements: Bandwidth sponsor Patriot Patch Co.  And their Patch of the Month Club! T-shirts are available through our FRN site, or click the “Merch” tab on Firearmsinsider.tv   AFFILIATES / DISCOUNTS: Walker Defense Research - enter “INSIDER15” for 15% off XS Sights - “GGR20” for 20% off Primary Arms VZ Grips - “GGR15” for 15% off handgun and rifle grips Brownells Gun Guys Garage discount code - “FRN15OFF” LA Police Gear Atibal Optics - enter “FIREARMSINSIDER20” for 20% off 5.11 Tactical PowerTac Lights - enter “GGR” for a real good discount JSD Supply Modern Spartan Systems - “GGR15” for 15% off Rough Cut Holsters - “firearmsinsider” for 20% off Global Ordnance Infinite Defense (Infinity Targets) - “PEW15” for 15% off Guns.com Magpul Palmetto State Armory Unique ARs - “GunGearReview” for 10% off CobraTec Knives - “GGR10” for 10% off Nutrient Survival - “GGR10” for 10% off Gideon Optics - “GGR” or “INSIDER” for 10% off Lone Wolf Arms US Optics - “INSIDER15” for 15% off Camorado - “FIREARMSINSIDER” for 5% off Optics Planet Midway USA   ROB - Disclaimer The views and opinions expressed in this podcast are those of the individual co-hosts and do not reflect the official policy or position of the Firearms Radio Network and/or their employers. This is NOT legal advice, nor should it be considered as such. Viewer discretion is advised. This is especially true on live shows.   Main Topic is sponsored by: Walker Defense Research   Walker Defense provides shooters with the finest, most innovative, quality, tactical accessories and firearm components around. From their NILE grip panels to their NERO muzzle brakes, no details are ever left behind. Only top quality materials are used in the manufacturing process. Together, all of this gives you some of the best firearm performance around. Everything they have to offer is proudly made in the USA. Walker Defense, where American ingenuity meets bleeding edge technology.   Our Walker Defense Product of the week is - Flat Dark Earth BCG   Use code “INSIDER15” FOR 15% OFF everything at walkerdr.com   Main Topic: Product Review, kind of Chad - VACA unjerky   Product Spotlight and Discussion:    Stoeger P3000 Freedom Series Tactical MSRP - $499.00   Armaspec FMC-G17 MSRP - $139.00   Sponsor #3: Primary Arms     Primary Arms seeks to provide the best shopping experience for everything firearms. They have a smorgasbord of products from your favorite manufacturers, including a complete selection of rifles, handguns, firearm parts, ammunition, and shooting gear.

The weekend of March 7-9, Floresville's Studio C School of Dance took the stage at the Talent on Parade competition in San Antonio and delivered outstanding performances, earning some of the highest adjudication awards possible! At this competition, dancers are scored based on technique, performance, and overall execution. The ranking system from lowest to highest is TOP, Elite, Diamond, High Diamond, and Double Diamond. Our dancers scored at the Diamond level and above, meaning they performed at the top tiers of excellence! Soloists — Symbrey Hussey, Jazz Solo, Diamond; Libby Bourne, Lyrical Solo, High Diamond, fifth overall; Lilliana Lopez, Lyrical...Article Link

In this episode, we're taking a deep dive into the double diamond process and how it can be used effectively by extension practitioners to enhance on-farm innovation and impact.  See all the details and contribute to the discussion over at our blog.

  Welcome to the Firearms Insider Gun & Gear Review Podcast episode 565. This episode is brought to you by VZ Grips, Walker Defense, Primary Arms, and XS Sights. In this show Tony has a sight review. We talk about some gloves, a chest pack, a newish small red dot, and Double dogs   As you may know, we showcase guns, gear, and anything else you might be interested in. We do our best to evaluate products from an unbiased and honest perspective.   I'm Chad Wallace, host of the most dedicated firearms podcast around With me tonight are: Tony, Rob, Rusty   Sponsor #1: VZ Grips    VZ Grips has been manufacturing handgun grips since 2003. With a reputation for quality, consistency & innovation, top tier manufacturers choose VZ grips. They come in a variety of styles, patterns, colors, and are manufactured from proprietary G10, Micarta, Carbon fiber, or polymer. Available with varying degrees of texture, VZ offers a wide range of grips for all different firearm types. Made in the USA, VZ gives you the grip you can count on.   Featured Grip of the week - 1911 wood Double Diamond    Coupon code “GGR15” gets 15% off handgun and rifle grips at vzgrips.com   What we did in Firearms:   Announcements: Bandwidth sponsor Patriot Patch Co.  And their Patch of the Month Club! T-shirts are available through our FRN site, or click the “Merch” tab on Firearmsinsider.tv   AFFILIATES / DISCOUNTS: Walker Defense Research - enter “INSIDER15” for 15% off XS Sights - “GGR20” for 20% off Primary Arms VZ Grips - “GGR15” for 15% off handgun and rifle grips Brownells Gun Guys Garage discount code - “FRN15OFF” LA Police Gear Atibal Optics - enter “FIREARMSINSIDER20” for 20% off 5.11 Tactical PowerTac Lights - enter “GGR” for a real good discount JSD Supply Modern Spartan Systems - “GGR15” for 15% off Rough Cut Holsters - “firearmsinsider” for 20% off Global Ordnance Infinite Defense (Infinity Targets) - “PEW15” for 15% off Guns.com Magpul Palmetto State Armory Unique ARs - “GunGearReview” for 10% off CobraTec Knives - “GGR10” for 10% off Nutrient Survival - “GGR10” for 10% off Gideon Optics - “GGR” or “INSIDER” for 10% off Lone Wolf Arms US Optics - “INSIDER15” for 15% off Camorado - “FIREARMSINSIDER” for 5% off Optics Planet   ROB - Disclaimer The views and opinions expressed in this podcast are those of the individual co-hosts and do not reflect the official policy or position of the Firearms Radio Network and/or their employers. This is NOT legal advice, nor should it be considered as such. Viewer discretion is advised. This is especially true on live shows.   Main Topic or Product Spotlight is sponsored by: Walker Defense Research   Walker Defense provides shooters with the finest, most innovative, quality, tactical accessories and firearm components around. From their NILE grip panels to their NERO muzzle brakes, no details are ever left behind. Only top quality materials are used in the manufacturing process. Together, all of this gives you some of the best firearm performance around. Everything they have to offer is proudly made in the USA. Walker Defense, where American ingenuity meets bleeding edge technology.   Our Walker Defense Product of the week is - 3 slot NILE grip panels   Use code “INSIDER15” FOR 15% OFF everything at walkerdr.com   Main Topic: Product Review              Tony - Triclops Sights   Product Spotlight and Discussion:    Triple Gambit Strike Glove MSRP - $99.00   Mission First Tactical ACHRO Chest Pack & Harness MSRP - $149.99   Sponsor #3: Primary Arms     Primary Arms seeks to provide the best shopping experience for everything firearms. They have a smorgasbord of products from your favorite manufacturers, including a complete selection of rifles, handguns, firearm parts, ammunition,

We're taking a critical look at the Double Diamond model, aka. Dual Track Development, aka. Dual Track Agile.This widely-adopted model might be leading leadership and/or teams astray, so we're taking some time to explore its limitations in real-world applications. From the misconception of linear progression to the crucial importance of keeping customers involved throughout the process, Brian tries to convince Om that the model needs significant rethinking!Other things we discuss are:Why the "messy middle" is where the real magic happensHow to properly involve your whole team in both discovery and deliveryThe importance of continuous customer involvementWhy organizational support is crucial for success#ProductManagement #AgileMethodology #ProductDevelopment #Leadership #ProductStrategyproduct management, agile methodology, product development, leadership, team development, double diamond, product discovery, product delivery, agile coaching, product strategy= = = = = = = = = = = =Watch on YouTubeSubscribe on YouTubeAppleSpotify= = = = = = = = = = = =Toronto Is My Beat (Music Sample)By Whitewolf (Source: https://ccmixter.org/files/whitewolf225/60181)CC BY 4.0 DEED (https://creativecommons.org/licenses/by/4.0/deed.en)

Set sail with theCarnival Cruising Podcastaways as we dive into the latest Carnival news, cruise hacks, and a little bit of onboard chaos! In this episode, we talk about the newGuy Fieri cruise show, uncovera wild story of a cruiser being mistakenly arrested before embarkation, and discuss somemajor money mistakes first-time cruisers make (so you don't have to!). Plus, the crew debatesCarnival's "Double Diamond" VIP status (which doesn't exist!) and tackles someabsolutely necessary cruise tips. Don't miss it!Leave us a voicemail atSpeakpipe.com/CarnivalCruisingPodcastawaysJoin theCCP Group Cruise (AKA FRGC 3) →https://flow.page/haveluggagewilltravelGrab somePodcastaways Merch →ccp.CruisingSwag.com

This interview was recorded at GOTO Amsterdam for GOTO Unscripted.http://gotopia.techRead the full transcription of this interview here:https://gotopia.tech/articles/329Flavia Naezer - Product Thinker, Public Speaker, ArtistJulian Wood - Serverless Developer Advocate at AWSRESOURCESFlaviahttps://github.com/flavianaezerhttps://www.linkedin.com/in/flavia-naezer-449b285https://x.com/flaviasomethingJulianhttps://twitter.com/julian_woodhttp://www.wooditwork.comhttps://www.linkedin.com/in/julianrwoodLinkshttps://dl.acm.org/doi/pdf/10.1145/3595878https://www.designcouncil.org.uk/our-resources/the-double-diamondDESCRIPTIONExplore the evolving relationship between technology and product management with Julian Wood and Flavia Naezer. Discover how Flavia's tech and product expertise highlights the need for user-centric design thinking and thorough research in developing internal tools and platforms.Discover how Julian and Flavia explore the intersection of tech and product management, highlighting the importance of user-centric design and thorough research in developing internal tools and platforms.RECOMMENDED BOOKSMarty Cagan • Inspired • https://amzn.to/4e5l2r2Anthony W. Ulwick • Jobs to Be Done • https://amzn.to/4elaVhuGregor Hohpe • Enterprise Integration Patterns, Vol 2 • https://amzn.to/3TNedQ3Gregor Hohpe • Platform Strategy • https://amzn.to/4fPLW7pStephanie Stimac • Design for Developers • https://amzn.to/3EhuN4TGene Kim, Jez Humble, Patrick Debois, John Willis & Nicole Forsgren • The DevOps Handbook • https://amzn.to/3WBjzCMMatthew Skelton & Manuel Pais • Team Topologies • http://amzn.to/3sVLyLQGene Kim, Nicole Forsgren & Jez Humble • Accelerate • https://amzn.to/3WCG5uTMarty Cagan • Empowered • https://amzn.to/42kuKAjTwitterInstagramLinkedInFacebookLooking for a unique learning experience?Attend the next GOTO conference near you! Get your ticket: gotopia.techSUBSCRIBE TO OUR YOUTUBE CHANNEL - new videos posted daily!

The Double Diamond approach is a popular (and fun) design thinking technique designed to help you generate ideas; problem solve; challenge and even reverse assumptions. Our latest BA Brew with Jonathan Hunsley, Lisa Hudson and special guest Liza Laya introduces the framework – discussing its uses, benefits and some real-world applications. Liza Laya is Head of Technology and Digital Reform at a state government agency in Melbourne, Australia. She has almost 25 years of local and international experience and currently oversees teams responsible for delivering technology and data reforms.  FURTHER RESOURCES  This podcast includes mention of the Service Design Consultancy Framework, covered in this article by Jonathan Hunsley: Winging It Doesn't Work: We Need Professional Service Design | Assist Knowledge Development (assistkd.com) [PLEASE MAKE THIS AN INTERNAL LINK] Find more useful videos on Service Design in AssistKD's Service Design playlist. Service Design Playlist Introduction (youtube.com) Visit AssistKD's Learning Zone for more Service Design learning resources. You can search by topic in our articles and BA Manager Forum sections. Learning Zone | Information and Articles | Assist Knowledge Development (assistkd.com) #businesschange #doublediamondframework #servicedesign #service designer #doublediamond #designthinking #cx #customerexperience

"An album can go Gold, then Platinum, then multiplatinum and then Diamond for ten million in sales. However, there have been 13 albums that have gone Diamond twice, the Double Diamonds. Here they are."

Tricky business problem? Get those (creative) thinking caps on! In this week's BA Brew the Crew discuss how creative thinking can help business change professionals challenge the status quo, think expansively and come up with effective solutions. Questions addressed include: What is creative thinking? How can you create an environment for creative thinking? What are the potential barriers? What are your top 3 creative thinking techniques? You may find the following articles, course, free learning and BA Brews useful: ARTICLES Zombie Penguin Business Analysts: Creativity Techniques and Divergent ThinkingCreative Thinking/Divergent ThinkingCOURSE Design Thinking CourseFREE LEARNING NEW Free Learning Course - Creative Problem SolvingBA BREWS BA Brew 21: Design Thinking (Feat. Kay Hardy)BA Brew 82: The Double Diamond (feat. Liza Laya)#servicedesign #divergentthinking #creativityinbusiness #businessanalysis #businessanalyst

Holmberg's Morning Sickness - Thursday September 26, 2024 Learn more about your ad choices. Visit podcastchoices.com/adchoices

The only Albums to reach Double Diamond (20 Million Copies Sold)

Holmberg's Morning Sickness - Thursday September 26, 2024 Learn more about your ad choices. Visit podcastchoices.com/adchoices

For fans of football kits, we are taking you to podcast heaven as TFT's very own Alex Ireland talks us through his new book, Double Diamond: 100 Years of Umbro. Rob Fletcher and Steven Scragg are suitably attired as they quiz Alex on the company that is more synonymous with football's greatest kits and biggest moments than any other kit manufacturer. 

Alaska and Willam recap this filler-filled penultimate episode of the charity focused Season 9 of All Stars! From the quickie crew makeovers to the Tic Tac lunches with mother, to Nina playing in Roxxxy's wigs, this episode had a lot...but was any of it needed? Plus they discuss the Ruveal of the "Double Diamond" vote and the drawn-out dramatics of choosing a lipstick. How would you vote? Listen to Race Chaser Ad-Free on MOM Plus Follow us on IG at @racechaserpod and click the link in bio for a list of organizations you can donate to in support of Black Lives Matter FOLLOW ALASKA https://twitter.com/Alaska5000 https://www.instagram.com/theonlyalaska5000 https://www.facebook.com/AlaskaThunder https://www.youtube.com/channel/UC9vnKqhNky1BcWqXbDs0NAQ FOLLOW WILLAM https://twitter.com/willam https://www.instagram.com/willam https://www.facebook.com/willam https://www.youtube.com/channel/UCrO9hj5VqGJufBlVJy-8D1g RACE CHASER IS A FOREVER DOG PODCAST Learn more about your ad choices. Visit megaphone.fm/adchoices

In this fascinating video, Mayur interviews Lai Jing, a product designer with a diverse background from architecture to tech. The conversation covers her professional journey from Hong Kong to the United States, touching on the challenges of transitioning careers and the importance of finding one's unique contribution to the world. They dive deep into UX design principles, discussing methodologies like design thinking, the Double Diamond process, and user-centered design. Lai Jing shares practical tips on becoming a successful product designer, the nuances of collaborating with engineers, and the value of continuous learning. Listeners will find intriguing insights on the importance of effective communication, stakeholder engagement, and how to balance aesthetics with functionality in design. Additionally, Lai Jing provides a wealth of resources and book recommendations for those looking to delve deeper into UX and product design. Engaging and informative, this video is a must-watch for aspiring designers and professionals looking to navigate the complexities of the tech world. 00:00 - Introduction 01:00 - Lai Jing's Background in Architecture and Transition to Design 01:39 - Challenges and Discoveries in Architecture 03:01 - Importance of Authenticity and Self-Exploration 04:01 - Transition from Architecture to Product Design 06:10 - Bootcamp Experience and Key Learnings 10:58 - The Relevance and Implementation of Design Thinking in UX 15:42 - Weekly Responsibilities and Tools in UX 19:29 - Differences between UX Designers and Product Designers 24:11 - KPIs and Measuring Success for Product Designers 28:40 - Challenges in Implementing Quality Design and Engineering Collaboration 34:47 - Collaboration Between Designers and Engineers 41:49 - Process and Principle in Design 48:19 - Checklist and Detailed Handovers in Design Projects 52:02 - Experience and Insights from Working in Startups 57:15 - The Use of Academic Principles in Design 58:55 - Stakeholder Feedback and Iteration Process 01:03:42 - Applying Architecture Theories to UX and Vice Versa 01:06:58 - Principles of an Early-Stage Product Designer 01:08:14 - Reflections on Personal Branding 01:15:28 - Rapid Fire Questions: #laijinginterview #productdesigner #architectturetransition

In deze aflevering hebben we het over: UX Optimaliatie, UX Research, UI, Double Diamond, User Centric Design, Product Owners, Stakeholders, Prototypen, Prototypes, Valideren, Features, Team In deze aflevering bespreken Gertjan de Jong, partner bij PixelPillow, en Ruud Adriaans het nut en de noodzaak van het testen van prototypes. Gertjan is van mening dat dit zinloos is, maar wat is dan wél een goede manier om je ideeën en designs te valideren? Het begrijpen van de behoeften en irritaties van je gebruikers is essentieel. Door kennis en die bevindingen te combineren, bespaar je tijd en lever je waardevolle features op. Ook leer je hoe je er als team mee om kunt gaan en hoe je die lastige stakeholder kunt overtuigen dat er voldoende tijd aan UX-optimalisatie besteed moet worden. Over deze podcast: In de Product Owner podcast spreken we elke week met een interessante gast uit de wereld van product management en gaan we in op echte ervaringen, lessen en tactieken van product owners, ondernemers en specialisten. De Product Owner podcast is een initiatief van productowner.nl

With over 25 years of experience and over 4,000 transactions, Curt Stinson leads the most dynamic team in Tucson and is an expert at closing deals. 2018 Arizona Daily Star Reader's Choice Award “Best Real Estate Team”, 2013, 2014, & 2015 Double Diamond Award, 2013 Top 100 Units award, 2015 Double Diamond award-Realty Executives International. Curt Stinson sold over 200 homes in 2016 & for the past 24 years, his team has been consistently one of the top teams in the Tucson area!Learn more: https://tucson.evrealestate.com/Elite Real Estate Leaders Podcasthttps://businessinnovatorsradio.com/elite-real-estate-leaders-podcastSource: https://businessinnovatorsradio.com/interview-with-curt-stinson-licensed-partner-with-engel-volkers-tucson

With over 25 years of experience and over 4,000 transactions, Curt Stinson leads the most dynamic team in Tucson and is an expert at closing deals. 2018 Arizona Daily Star Reader's Choice Award “Best Real Estate Team”, 2013, 2014, & 2015 Double Diamond Award, 2013 Top 100 Units award, 2015 Double Diamond award-Realty Executives International. Curt Stinson sold over 200 homes in 2016 & for the past 24 years, his team has been consistently one of the top teams in the Tucson area!Learn more: https://tucson.evrealestate.com/Elite Real Estate Leaders Podcasthttps://businessinnovatorsradio.com/elite-real-estate-leaders-podcastSource: https://businessinnovatorsradio.com/interview-with-curt-stinson-licensed-partner-with-engel-volkers-tucson

Cat Drew ist Chief Design Officer beim UK Design Council, wo sie sich für „Design for Planet“ einsetzt und Praktiker aus der gesamten Designwirtschaft zusammenbringt, um neue regenerative Praktiken zu entwickeln und die Bedingungen zu schaffen, unter denen Designer ihre beste Arbeit leisten können. Cat ist zudem eine Expertin für systemisches Design und wurde für ihre Arbeit zur Entwicklung dieser Praxis mit dem Design Week Hall of Fame Award ausgezeichnet. Nikki Van Grimbergen ist Programm-Managerin beim Design Council, wo sie das „Place portfolio“ betreut und gemeinschaftliches Engagement fördert. Sie war u.a. Teil des strategischen Studios „the Place Bureau“, wo sie die Ortsvision für Silvertown Quays Development mitentwickelte. Mit einem Master-Abschluss in narrativen Umgebungen hat sie ein großes Interesse an der Rolle der Erzählung bei der Entwicklung inspirierender und ansprechender Orte. Mit Cat und Nikki haben wir uns zum Double Diamond Prozess unterhalten. Im Kern ist der Double Diamond eine visuelle allgemein akzeptierte Darstellung des Designprozesses. Es ist eine einfache Möglichkeit, die Schritte zu beschreiben, die in einem Design- und Innovationsprojekt unternommen werden, unabhängig von den verwendeten Methoden und Werkzeugen. Der Prozess veranschaulicht den Weg von der Identifizierung eines Problems bis zur Entwicklung einer Lösung in vier verschiedenen Phasen: Discover, Define, Develop, Deliver. Die Brillanz des Double Diamond liegt in seiner Einfachheit und Vielseitigkeit. Diese vom British Design Council im Jahr 2004 ins veröffentlichte Methodik hat die Art und Weise, wie Designer, Unternehmen und sogar Bildungseinrichtungen an Problemlösungen herangehen, revolutioniert. Der Double Diamond ist nicht nur ein Prozess, sondern eine Denkweise, die die Bedeutung von Forschung, Benutzereinbindung und iterativer Entwicklung betont und leitet Teams dazu an ihr Denken zu erweitern, bevor sie sich auf spezifische Lösungen konzentrieren. Im Wesentlichen ist der Double Diamond Design Prozess ein Weg zur Innovation, der die Notwendigkeit divergenten und konvergenten Denkens unterstreicht und sicherstellt, dass jede Lösung sowohl kreativ inspiriert als auch rigoros getestet wird. Der Prozess wird in verschiedenen Bereichen angewendet und hat die traditionellen Grenzen des Designs erweitert und wird somit nicht nur in der Produktentwicklung oder Service-Innovationen sondern sogar für die Politikgestaltung genutzt und beeinflusst diese. Dieser Prozess wurde nun aber vor zwei Jahren vom UK Design Council und Cat Drew und Team überarbeitet, da er nicht mehr als zeitgemäß angesehen wurde. In unserem Gespräch erzählen Cat Drew und Nikki Van Grimbergen welche Änderungen vorgenommen wurden und wieso und welche Prinzipien und Charakteristiken ergänzt wurden. Sie beschreiben den neuen Double Diamond Prozess – Das Systemische Design Framework (The Systemic Design Framework) als Werkzeug für aktuelle komplexe, systemische Herausforderungen und als Mittel, um Veränderung anzustoßen in Organisationen im öffentlichen und privaten Sektor.

Wie technisch sollten UI und UX-Engineers eigentlich sein?Dass gutes Design und eine gute User Experience über den Erfolg oder Misserfolg eines Produktes entscheiden kann, haben Plattformen wie AirBnB oder Docker erfolgreich gezeigt. Denn irgendwie hat jedes Produkt, egal ob Hard- oder Software, eine Oberfläche und Bedienelemente. Deswegen steigen wir mit dieser Episode mal in die Felder User Interface (UI) und User Experience (UX) ein.Wir klären, was es eigentlich ist und wo der Unterschied ist, wie UI und UX-Design eigentlich in einem hoch-technischen Produkt, wie zB einem Datenbank-Hoster, aussehen kann, welchen signifikanten Einfluss gutes UX haben kann, was Primary and Secondary Actions, die first mile of Product, Design Thinking oder Double Diamond ist, wie man eine gute Product Engineering Culture aufbaut, aber auch worauf es bei der Zusammenarbeit beim Produkt-Trio (Produkt Manager, Engineer und Designer) ankommt.Bonus: Culture Eats Process for Breakfast**** Diese Episode wird gesponsert von der IU Internationale HochschuleFür dich ist Bildung wichtig und du glaubst an Technologie als Enabler? Kannst du dich mit der Mission der IU “Educate People with the Best Technology" identifizieren?Dann schau doch mal unter https://engineeringkiosk.dev/iu, wenn du die Bildung von morgen gestalten willst.******** WeAreDevelopers World Congress GewinnspielWeAreDevelopers World Congress 17. bis 19. Juli 2024 in Berlin.15.000+ Entwickler⋅innen und 500+ SpeakerExklusiver Rabattcode für unsere Community: "WWC_EngineeringKiosk15" für 15% Rabatt.Wir verlosen 5 Tickets! Mehr Infos unter  https://www.linkedin.com/feed/update/urn:li:share:7211263176640729088/****Das schnelle Feedback zur Episode:

Abhash Bikram Thapa is a multidisciplinary designer and digital artist from Nepal. He has worked as an art director in an advertising agency and helped launch a dozen products in Nepal. He leads and manages the design team at Leapfrog. Being an engineering manager and part of the management (spearhead) team, he is also responsible for leveling up the workflow and processes of the Leapfrog. He also conducts workshops on Design Thinking, Double Diamond, Design Sprint, and UX Design process. Get Inspired, Be a Doer. Host: Anup Ghimire Anup's LinkedIn: https://www.linkedin.com/in/anup-ghimire-9366aa5a/ Guest: ‪ @AbhashBikramThapa  Instagram: / https://www.instagram.com/abhash.things/ Linkedin: https://www.linkedin.com/in/abhashthapa/  

This week, Laura is visiting a diamond shop in Paris that was robbed not once but TWICE by a shady international jewel thief group. Learn how the group got its name – The Pink Panthers – and how it pulled off two such audacious heists in the space of just 15 months.Murder They Wrote with Laura Whitmore and Iain Stirling is available weekly on BBC Sounds. Subscribe now so you never miss an episode. Email us at lauraandiain@bbc.co.uk.

In this podcast episode, your cohosts demystify how to define the real problem and why it's a crucial step in the Design for Health process. We briefly review the Double Diamond Method from our last episode and explain how insights revealed through our Discovery Interviews were used to draft a Problem Statement. We'll review two tools that could help you - Empathy Mapping and the 5 Ws. Finally, we end with a practical example of how defining the problem could help in a healthcare setting. If you have questions or comments about this process, feel free to email us at info@sichealth.ca. Your questions could be featured on a future episode! Resources 1. ⁠Double Diamond method⁠, Design Council, UK 2. Entrepreneurship Bootcamp 101, Sept 2023, Facilitators: Khizer Tajamul and Maryam Ahmed 3. Empathy Mapping - Season 1, Episode 5 of On the Edge with SIC https://www.sichealth.ca/podcast/episode/51ebca88/episode-5-empathy-in-healthcare 4. The 5 Ws in Design https://bootcamp.uxdesign.cc/xzthe-five-ws-method-for-writing-a-design-brief-81c606f89e57 --- Send in a voice message: https://podcasters.spotify.com/pod/show/sichealth/message

Dobrodošli na Zalet Junior — podkast u kome Arsenije Ćatić i Dragan Babić razgovaraju sa kolegama na početku karijere u dizajnu digitalnih proizvoda!U ovoj epizodi razgovaramo sa Anjom Zagoričnik.

Donna Lichaw is an internationally sought-after executive coach, keynote speaker, and best-selling author. She helps visionary founders, CEOs, and executive teams level up their leadership and scale their impact while staying true to their mission, purpose, and themselves. Donna works with leaders at companies like Google, Disney, Twitter, Microsoft, Mailchimp, and Adobe, as well as a plethora of mission-driven startups and nonprofits. In our conversation, we discuss:• How our personal narratives influence our success and failure• Why identifying your superpowers (and kryptonite) is so important, and how to do it• The value of doubling down on your strengths rather than trying to fix weaknesses• How to acknowledge and reframe feelings of impostor syndrome• The Double Diamond framework for personal growth and goal-setting• The power of visualization and how it can fuel motivation and creativity—Brought to you by:• OneSchema—Import CSV data 10x faster• Sendbird—The (all-in-one) communications API platform for mobile apps• Sprig—Build a product people love—Find the full transcript at: https://www.lennyspodcast.com/how-to-discover-your-superpowers-own-your-story-and-unlock-personal-growth-donna-lichaw-author/—Where to find Donna Lichaw:• LinkedIn: https://www.linkedin.com/in/dlichaw/• Website: https://www.donnalichaw.com/—Where to find Lenny:• Newsletter: https://www.lennysnewsletter.com• X: https://twitter.com/lennysan• LinkedIn: https://www.linkedin.com/in/lennyrachitsky/—In this episode, we cover:(00:00) Donna's background(04:25) Donna's origin story and transition to coaching(08:38) The power of storytelling in leadership(11:36) Becoming the hero of your own story(14:49) Changing your story(21:19) Understanding and shifting others' stories(25:41) Imposter syndrome(31:28) Exploring different types of kryptonite(36:41) Identifying and leveraging strengths(43:53) Identifying superpowers(56:39) Running experiments(01:01:52) Using product frameworks for personal growth(01:12:41) Identifying subconscious goals(01:15:27) Envisioning impact(01:16:44) Lightning round—Referenced:• The Leader's Journey: Transforming Your Leadership to Achieve the Extraordinary: https://www.amazon.com/Leaders-Journey-Transforming-Leadership-Extraordinary/dp/1959029134• Effective Leadership Is Transformational, by Ken Blanchard: https://www.chieflearningofficer.com/2019/06/13/effective-leadership-is-transformational/• Ken Blanchard's website: https://www.blanchard.com/• How to write a kickass README: https://dev.to/scottydocs/how-to-write-a-kickass-readme-5af9• This Week #5: Overcoming impostor syndrome, introducing growth to an org, and how to partner with your Data Scientist: https://www.lennysnewsletter.com/p/this-week-overcoming-impostor-syndrome• Community Wisdom: Dealing with impostor syndrome as a PM: https://www.lennysnewsletter.com/p/community-wisdom-dealing-with-impostor• Stuart Smalley: https://en.wikipedia.org/wiki/Stuart_Smalley• Kryptonite: https://en.wikipedia.org/wiki/Kryptonite• How Dyslexic Thinking Gives Entrepreneurs a Competitive Edge: https://www.forbes.com/sites/alisoncoleman/2023/05/16/how-dyslexic-thinking-gives-entrepreneurs-a-competitive-edge/• Characterizing Creative Thinking and Creative Achievements in Relation to Symptoms of Attention-Deficit/Hyperactivity Disorder and Autism Spectrum Disorder: https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9283685/• Robert Iger: https://thewaltdisneycompany.com/leaders/robert-a-iger/• CliftonStrengths test: https://www.gallup.com/cliftonstrengths/en/252137/home.aspx• VIA Character Strengths: https://www.viacharacter.org/• How to fire people with grace, work through fear, and nurture innovation | Matt Mochary (CEO coach): https://www.lennyspodcast.com/how-to-fire-people-with-grace-work-through-fear-and-nurture-innovation-matt-mochary-ceo-coach/•10 Steve Jobs Quotes That'll Stick With You Long After You Read Them: https://www.themuse.com/advice/10-steve-jobs-quotes-thatll-stick-with-you-long-after-you-read-them• Gestalt coaching: https://gestaltcenterforcoaching.com/• Gestalt therapy: https://www.psychologytoday.com/us/therapy-types/gestalt-therapy• Head, Heart and Hands: http://creatingminds.org/tools/head_heart_hands.htm• Managing nerves, anxiety, and burnout | Jonny Miller (Nervous System Mastery): https://www.lennyspodcast.com/managing-nerves-anxiety-and-burnout-jonny-miller-nervous-system-mastery/• The User's Journey: Storymapping Products That People Love: https://www.amazon.com/Users-Journey-Storymapping-Products-People/dp/1933820314• For All Mankind on AppleTV+: https://tv.apple.com/us/show/for-all-mankind/umc.cmc.6wsi780sz5tdbqcf11k76mkp7• Ted Lasso on AppleTV+: https://tv.apple.com/us/show/ted-lasso/umc.cmc.vtoh0mn0xn7t3c643xqonfzy• The Art of Possibility: Transforming Professional and Personal Life: https://www.amazon.com/Art-Possibility-Transforming-Professional-Personal/dp/0142001104• IMPRESA Monkey Noodle Stretchy String Fidget/Sensory Toys: https://www.amazon.com/IMPRESA-Glitter-Stretchy-Phthalate-Latex-Free/dp/B0868X6NRQ• Dolly Parton quote: https://www.goodreads.com/quotes/21268-find-out-who-you-are-and-do-it-on-purpose—Production and marketing by https://penname.co/. For inquiries about sponsoring the podcast, email podcast@lennyrachitsky.com.—Lenny may be an investor in the companies discussed. Get full access to Lenny's Newsletter at www.lennysnewsletter.com/subscribe

Welcome back to the Talent Talk Pod, HAPPY VALENTINES DAY! Join us for our conversations about the new music for this week with new ALBUMS from Usher, Ye & new music from BEYONCE, It was super bowl weekend so we recap ushers performance and our around the culture topics this week cover some Beef between Joe Budden, Adin Ross & Kai Cenat along with New records being broken with the first Double Diamond song in history. Chapters: 00:00 - Weekend catchup 03:38 - Valentines day 08:20 - Review of Usher's new album  26:31 - The Usher Bowl 29:02 - Usher getting too Cozy with Alicia Keys 32:34 - The Perfomrance/Top 5 Super Bowl ? 39:15: - The Actual Football game 43:40 - Joe Budden Vs Streamers 58:02 - Killer Mikes response to Adin & Kai 1:01:04 - Review of Kanye West Vultures 1 1:14:00 - JP & Rez's main issue with Kanye & The Album 1:17:48 - Beyonce New Music ! 1:23:31 - song Suggestion 1:27:14 - The First Double Diamond song in history is WHAT?

IGN Daily News brings you the latest and most popular news stories to audio platforms. Be sure to check out IGN.com for more details on the news and our latest coverage on games, movies, tv, science, and tech throughout the day! Learn more about your ad choices. Visit megaphone.fm/adchoices

You need to be customer-centric, speaking to customers and validating, but how do you do that? Deema Dajani, Product Management Director at Scaled Agile, Inc., recommends the Double Diamond of Design Thinking. Like what you hear? Connect with Deema on LinkedIn. Explore SAFe courses here.   linkedin.com Deema Dajani - Scaled Agile, Inc. | LinkedIn SAFe Business and Portfolio Agility Experiences | Learn more about Deema Dajani's work experience, education, connections & more by visiting their profile on LinkedIn   Scaled Agile Which SAFe Course is Right for Me? SAFe Course Finder Use our Course Wizard to find the SAFe® course that's right for you. Start the path toward your Scaled Agile certification today. (8 kB)  

Release Date: March 18, 2014Gregory Hood investigates the theft of a diamond in mid-flight.Original Air Date: August 5, 1946Support the show monthly at patreon.greatdetectives.netSupport the show on a one-time basis at http://support.greatdetectives.net.Mail a donation to: Adam Graham, PO Box 15913, Boise, Idaho 83715Take the listener survey at http://survey.greatdetectives.netCheck out all our social media links and connect with us at http://www.greatdetectives.netThis show is part of the Spreaker Prime Network, if you are interested in advertising on this podcast, contact us at https://www.spreaker.com/show/5901852/advertisement

Sam Gimbel is the co-owner of Honest and formerly the Co-Founder of Clark and VP of Product at Clover. In this conversation we explored the intricacies of product strategy, the importance of low-tech experimentation, and the double diamond framework. We touch on topics such as AI investments, CRISPR technology, and the shift in business priorities in the current economic paradigm. EPISODE LINKS: Twitter: https://twitter.com/SamGimbel LinkedIn: https://www.linkedin.com/in/samgimbel/ Honest's Website: https://honestprod.com/ Other mentioned links:Honest Newsletter: https://honestprod.substack.com/ Double Diamond Framework: https://en.wikipedia.org/wiki/Double_Diamond_(design_process_model) CRISPR Overview: https://www.broadinstitute.org/what-broad/areas-focus/project-spotlight/questions-and-answers-about-crispr TIMESTAMPS: 00:00:43 Intro and Background 00:02:09 Defining product 00:03:56 Good product strategy 00:06:11 Null hypothesis 00:10:39 Validating idea 00:13:45 Product Managers 00:17:14 Double Diamond Framework 00:19:28 Product managers in startups 00:23:03 New economy 00:27:40 AI investment 00:31:14 CRISPR 00:36:08 Servant leadership 00:39:34 Find 'champions' 00:44:13 Closing CONNECT: Website: https://hoo.be/elijahmurray YouTube: https://www.youtube.com/@elijahmurray Twitter: https://twitter.com/elijahmurray Instagram: https://www.instagram.com/elijahmurray LinkedIn: https://www.linkedin.com/in/elijahmurray/ Apple Podcasts: https://podcasts.apple.com/us/podcast/the-long-game-w-elijah-murray/ Spotify: https://podcasters.spotify.com/pod/show/elijahmurray RSS: https://anchor.fm/s/3e31c0c/podcast/rss --- Send in a voice message: https://podcasters.spotify.com/pod/show/elijahmurray/message

Rewind! This is a re-release of Episode 22 of the Design30 Podcast. As one of the most popular episodes of the podcast, I hope you enjoy going back and learing about the Double Diamond Model and how to use it to improve your Creativity and Design skills.|Show Notes:Huberman Lab Podcast: https://hubermanlab.com/the-science-of-creativity-and-how-to-enhance-creative-innovation/The Design of Everyday Things by Don Norman: https://a.co/d/3ofBo2a|You can find me on Medium now too! (https://medium.com/@design30)Become a free subscriber to access and read all of my Substack articles (subscribe here: https://design30.substack.com)Subscribe to the Design30 YouTube Channel: https://www.youtube.com/channel/UCi2eKOkU66wUXSs1LCc7Swg|"Design more. Despair Less." Trademark of Design30 LLC.Copyright 2023 Design30 LLC.

This podcast hit paid subscribers' inboxes on June 26. It dropped for free subscribers on June 29. To receive future pods as soon as they're live, and to support independent ski journalism, please consider an upgrade to a paid subscription. You can also subscribe for free below:WhoEllen Galbraith, Vice President and General Manager of Stevens Pass, WashingtonRecorded onJune 5, 2023About Stevens PassClick here for a mountain stats overviewOwned by: Vail ResortsLocated in: Skykomish, WashingtonYear founded: 1937Pass affiliations:* Unlimited access on Epic Pass, Epic Local Pass, Stevens Pass Premium Pass* Stevens Pass Select Pass: blacked out during the day on all holidays plus weekends from Dec. 16 to March 10; night skiing allowed on all days* 1- to 7-day access on Epic Day Pass – All Resorts and 32 Resorts versionsClosest neighboring ski areas: Leavenworth Ski Hill (40 minutes), Badger Mountain (1 hour, 28 minutes), Mission Ridge (1 hour, 29 minutes), Echo Valley (1 hour, 58 minutes), Summit at Snoqualmie (2 hours, 4 minutes), Loup Loup (2 hours, 49 minutes) - travel times vary considerably given weather conditions, time of day, and time of yearBase elevation: 3,821 feet at Mill Valley; 4,061 feet at main baseSummit elevation: 5,600 feet at top of Big Chief Mountain, 5,845 feet at top of Cowboy MountainVertical drop: 1,779 from top of Big Chief to bottom of Mill Valley, 1,784 from top of Cowboy to main baseSkiable Acres: 1,125Average annual snowfall: 460 inchesTrail count: 57Lift count: 11 (4 high-speed quads, 2 fixed-grip quads, 2 triples [Southern Cross and Double Diamond are one long up-and-over lift], 1 double, 2 carpets – this is the anticipated lift fleet for 2023-24, which includes the upgrade of Kehr's from a Riblet double to a fixed-grip quad) – view Lift Blog's inventory of Stevens Pass' lift fleet.Why I interviewed herThere is a version of reality in which Washington is a sort of Tahoe North, its snow-bombed ski centers defined by condos bunched mountainside and mixed-use base villages Lego-bricked together for the weekender and spring-breaker. In which the state competes with Colorado or Utah or Montana or Wyoming for conventions and competitions and ski clubs by the planeload. In which Washington skiing matters to anyone other than Washington skiers.But this is not the reality we live in. Because despite several defining factors shared by other great ski regions – plentiful snowfall, proximity to a large airport, locations along major highways, plentiful natural snow, large vertical drops – the state's ski areas are, for the most part, day-drivers. There is little slopeside lodging, nothing approximating a pedestrian base village. Just scattered cabins, ubiquitous RV lots, hotels 40 miles from the lifts.Which, when Washington was a scenic American backwater, was fine. But Seattle is the fastest-growing big city in America. And those new arrivals have money to spend: per-capita personal income in the region has more than doubled in the past 20 years, from $39,965 annually in 2003 to $89,274 today, a rate that has significantly outpaced inflation. Thank Amazon or Microsoft or Starbucks or Boeing. But whatever's driving this general affluence, the region's ski infrastructure has simultaneously benefitted from it and failed to keep up.There are good reasons that Vail (Stevens Pass) and Alterra (Crystal) and Boyne (Summit at Snoqualmie) all own ski areas within Seattle's orbit – it's a rabid and monied market, and one with a reliable enough snowtrain that Stevens Pass owns exactly two snowguns. Snoqualmie doesn't have any (well, a few for their tubing park). All of these companies know how to build resorts. But they can't do it in Washington. Hemmed in by national parks or NIMBYs or terrain too severe for building, they are stuck with powder-day and weekend parades of SUVs dozens of miles long.Which takes us to the purpose of this podcast. What is the future of Washington skiing? That it should continue unchanged seems an insane proposition. But absent large-scale infrastructure investment, the state's Seattle-adjacent ski areas have had to get creative to manage crowds. Crystal's season pass price nearly tripled in just two years. Summit at Snoqualmie is trying to build its way out with ever-more, ever-more-high-capacity lifts. And Stevens Pass follows the mothership's policy of limiting day tickets even as access remains unlimited on a variety of highly affordable Epic Passes.Washington will likely never be an epicenter of destination ski resorts like the Wasatch or Summit County or Tahoe. But it does need to evolve into something other than what it is right now: a big-mountain, high-traffic region that is trying to pretend like it's Michigan's Upper Peninsula, isolated and depopulated and wild. Stevens Pass will be an important character in this drama, creating one version of what it means to be a busy Pacific Northwest Ski area in the so-far eruptive 2020s. Hang on.What we talked aboutStevens Pass' relationship to Whistler; whether the ski area has jumped regional destination status; the ski area's lower-than-average snowfall this past season; the often treacherous but indispensable US-2; earning back trust after you lose it; working the 2002 Olympics; Beaver Creek and the art and importance of grooming; why Galbraith volunteered to work at Stevens Pass when everything started to go sideways during the 2021-22 ski season; the moment the ski area turned around; rethinking parking; employee housing; lodging; RV life; the Kehr's chairlift upgrade; why Stevens Pass is upgrading Kehr's before the even older Seventh Heaven lift; thoughts on replacing Seventh Heaven; the unique up-and-over Double Diamond/Southern Cross lift and whether a future version would still combine the two lifts or upgrade to a detach; potential expansions and lift additions; the masterplan; Stevens Pass snowmaking “system”; the night-skiing footprint; why Stevens Pass still has its own Epic Pass and why the mountain remains unlimited on the Epic Local Pass; comparing Crystal and Stevens' varying responses to Washington's population explosion; and limiting lift ticket sales.Why I thought that now was a good time for this interviewAt some point, we'll be able to stop discussing the disastrous start to Stevens Pass' 2021-22 ski season. But, to both set context around Galbraith's arrival and to distance her from the genesis of the issues, I'll reset it one more time. Gregory Scruggs, writing in The Seattle Times last year:After a delayed start to the season, snow hammered the Cascades during the [2021]holiday week. Severely understaffed, Stevens Pass struggled to open most of its chairlifts for six weeks, including those serving the popular backside terrain.Vail Resorts, which bought Stevens Pass in 2018, had sold a record number of its season pass product, the Epic Pass, in the run-up to the 2021-22 winter, leaving thousands of Washington residents claiming that they had prepaid for a product they couldn't use. A Change.org petition titled “Hold Vail Resorts Accountable” generated over 45,000 signatures. Over 400 state residents filed complaints against Vail Resorts with the state Attorney General's office. In early January, VailDaily reported that Vail's stock price was underperforming by 25%, with analysts attributing the drop in part to an avalanche of consumer ire about mismanagement at resorts across the country, including Stevens Pass.On Jan. 12, Vail Resorts fired then-general manager Tom Pettigrew and announced that [Tom] Fortune would temporarily relocate from his role as general manager at Heavenly Ski Resort in South Lake Tahoe, California, to right the ship at Stevens Pass.Fortune, the current head of Heavenly and Vail's Tahoe Region, had grown up at the ski area, and Stevens' resurrection constituted a deeply personal mission. He laid out the whole experience when he joined The Storm Skiing Podcast back in April. But after jump-starting the machine, he had to get back to Tahoe. Enter Galbraith, who had worked her way up through the Vail ranks and earned her first shot as a mountain general manager last June. Scruggs wrote a follow-up article this past January, to check in on Stevens and assess her first half-year as resort lead:Galbraith, 42, was brought in to help right the ship last season under interim general manager Tom Fortune as Stevens Pass struggled to operate at full capacity, with staff shortages leading to long lines, closed terrain and irate season pass holders. In May, Galbraith became general manager, and by all accounts the guest experience has improved dramatically since its nadir one year ago. For longtime Stevens Pass regulars, their home mountain feels back to normal, with all 10 chairlifts spinning and ski runs open every day, conditions permitting, and lodges fully open for business. And more promised capital upgrades from deep-pocketed Vail are on the way.“Those memories from last year are still very front of mind,” said Galbraith, from her office overlooking the mountain, where a David Horsey cartoon featuring the abominable snowman lampooning the Stevens Pass debacle is tacked above her desk next to a quote from Gen. George S. Patton. …While customers signed a Change.org petition to hold Vail Resorts accountable last winter and filed consumer complaints with the state attorney general, Stevens Pass is generally earning higher marks under Galbraith's tenure.“After last year's D-plus effort, I give this year a solid B-plus,” said Will Roberts, of Edmonds, via email. “My family is having fun and we are happy to come to Stevens Pass.”So, with a season behind her, how was it going? While the Epic and Ikon passes have somewhat scrambled the traditional who-gets-attention calculus, skiers outside of the Pacific Northwest rarely hear about the region's ski areas unless things get terrible. A heat wave ends Timberline's famous summer season three weeks early. The unlimited-Ikon-Base-Pass-inspired Crystal Mountain meltdown of 2020. Stevens Pass goes sideways. When the national ski media ignores the PNW, that typically means everything's going OK.And we didn't hear much about Stevens this year, did we? Lift aficionados are aware of the Kehr's chairlift upgrade. Powderchasers know the ski area came in significantly under its annual snowfall average despite bomber conditions throughout the West. Locals know that the ski area lost several days to road shutdowns on notoriously dicey US 2. But the rest of us mostly forgot about the joint, and for Vail Resorts, that was probably the best possible outcome.Questions I wish I'd askedIf I'd had more time, or if this interview had been 10 years earlier, or if the mountain hadn't been shuffled among owners in the interim, we surely would have discussed the 2012 Tunnel Creek avalanche. The incident killed three skiers in the popular backcountry area adjacent to Stevens Pass. This Pulitzer Prize-winning New York Times feature story by John Branch offers a definitive account of what happened that day. It is a long but essential read, and basically scared me away from the backcountry forever.Why you should ski Stevens PassUsually Facebook is a wasteland overrun by morons who either lack brains, lack empathy, or both. As though someone had flushed the contents of the DSM-5 into the digital netherworld. But once in a while, a flash of brilliance. I observed such an exchange around the time Vail Resorts purchased Stevens Pass in 2018. I can't find the original conversation, so I'll paraphrase:PERSON 1: This is terrible, I don't want a bunch of Vail skiers overrunning my ski area.PERSON 2: You have nothing to worry about. No one is coming from Colorado to ski Stevens Pass. Vail is buying it so that Stevens regulars will go to Park City/Vail/Breckenridge/Whistler on vacation.Person two was right, of course, to an extent. Sure, Colorado or Utah skiers are generally happy reminding everyone that they live in Colorado or Utah. But to an Epic Pass holder living in, say, Pennsylvania or Michigan or New York or Wisconsin, an 1,800-foot, 1,100-acre ski area that averages 460 inches of snow annually sounds like a rowdy good time worth traveling for. Particularly since that ski area is pretty easy to reach via Seattle.I asked Galbraith whether, under the Epic Pass, Stevens had begun to attract more destination guests. She said that it had. It is likely a modest increase, and Stevens Pass will never offer the slopeside condos and snow quality of Utah or Colorado. But it is a revered ski center in a gorgeous natural setting with fierce skiing and a well-defined locals' culture. In our checklist era that the Epic Pass has enabled and defined, Stevens Pass is one mountain that every skier ought to hit eventually.Podcast NotesOn Washington's ski area landscapeWashington has just 16 ski areas and nearly 8 million residents. That gives the state one of the lowest numbers of ski areas, by geographic or population size, of any major ski state:While some of the state's ski areas are quite large, only 11 have chairlifts:We have a better chance of seeing Loup Loup on the Epic Pass than we do of ever building another ski area in Washington State. So this is what we have to work with.The Storm explores the world of lift-served skiing all year round. Join us.The Storm publishes year-round, and guarantees 100 articles per year. This is article 54/100 in 2023, and number 440 since launching on Oct. 13, 2019. Want to send feedback? Reply to this email and I will answer (unless you sound insane, or, more likely, I just get busy). You can also email skiing@substack.com. This is a public episode. If you'd like to discuss this with other subscribers or get access to bonus episodes, visit www.stormskiing.com/subscribe

#5amMesterScrum Show 1,038 Live - Core Double Diamond Retrospective Team Exploration (Retro Thursday) - Today's topics: (1) Team Retrospective vs. what the scrum master or agile coach says retrospective.  Using the double diamond as a base for all your retros. Please like and subscribe and share 5amMesterScrum.  Please send me your topics.   You are are doing Great Please Keep on Sharing. 5am Mester Scrum 5am Mester Scrum Show 1,038 went live on Youtube, LinkedIn and Facebook Retro Thursday 6/8/2023 from Philadelphia, PA  Happy Scrumming, video version: https://youtube.com/live/CLcaROwaLXw Social Media: - search 5amMesterScrum or #5amMesterScrum  and you should find us and if not please let us know LinkedIn, Youtube, Facebook, Instagram, Twitter, TikTok     Podcasts: (search 5amMesterScrum)   

Rayyan Karim: Key concepts to train Product Owners on, lessons for Scrum Masters Read the full Show Notes and search through the world's largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. The Great Product Owner: Key concepts to train Product Owners on, lessons for Scrum Masters In this segment, Rayyan talks about how Product Owners (POs) need to learn how to form Objectives and Key Results (OKRs) and how he trained other POs in his team to create as-is and to-be customer journeys. By using product goals, empathy maps, and customer journeys, they were able to identify dysfunctions in their teams. Rayyan also mentions the Double Diamond method and how it helped them succeed. He also references the Team of Teams McChrystal as a resource for further learning. The Bad Product Owner: The Challenges of Being a PO Without Proper Training and Support In this segment, Rayyan talks about a common problem where a business analyst is suddenly made a Product Owner (PO) without any training or change in position. This leads to a lack of understanding of the backlog, customers, and detailed work required. Rayyan suggests that the system is responsible for such problems and offers tips to tackle them. He advises to drop everything and work with the new PO only, and suggests avoiding anti-patterns such as vague backlog items, bullet points, and lack of measurement of item value. He also recommends being ready for such situations and providing support at the right time. In this segment we refer to the Coach Your PO e-Course module that covers how to onboard a new PO.   [IMAGE HERE] Are you having trouble helping the team work well with their Product Owner? We've put together a course to help you work on the collaboration team-product owner. You can find it at bit.ly/coachyourpo. 18 modules, 8+ hours of modules with tools and techniques that you can use to help teams and PO's collaborate.   About Rayyan Karim Rayyan is and Agile Coach & Trainer and the founder of Design Your Future with presence in the UK and the UAE. Rayyan is known for supporting leading executives of FTSE100 and NASDAQ corporations to create transformational results quickly. You can link with Rayyan Karim on LinkedIn and connect with Rayyan Karim on Twitter.

It's 2002. I've just come up with a brilliant idea with someone I met at a networking event. We're in the right place at the right time as this idea involves the creation of a software application that's never been done before. We get the greenlight to develop this software application for TED. But there's a problem... As a technologist who has written books on Flash programming, I have a vision for how this might work. Yet I'm not a designer. However, I happen to be running a technology conference and know that the best designers and developers in the world are right there! So we ask for the best to come on board and help this idea take shape by creating an email titled, “Want to Play?” in the subject line. Eight weeks later, we unveil this back-of-the-napkin idea to HUGE success! And it is 100% because of the design, interaction with the software, and what the experience felt like for clients. My special guest today, Ryan Ford, has over two decades of experience as a professional, award-winning designer influencing the stories of products, companies, and brands. And today on the Storytelling School Podcast, he joins me to talk about how the world of design and the world of storytelling intertwine. So if you're curious to know: What's the difference between people's perception of design and its reality? How can you cater your story to different audiences when pitching ideas? How does the design process itself parallel storytelling? Then tune in as we cover it all. And along the way, you'll be treated to stories involving anime, outcasts, an ice cream cone-licking sloth, and one movie studio's ability to drive your emotions better than most businesses you'll encounter. What you will learn in this episode: Why design and storytelling go hand-in-hand Why you should look at audience first, then story second How you can successfully reposition a long-told story with a simple change Who is Ryan? Ryan Ford is an accomplished designer and leader with over 24 years of design experience. He's built design teams and helped businesses that have had significant cultural impact such as Chime, Deviantart, and Crunchyroll. Among his many other acknowledgements, he received recognition from the California Senate for contributions to eco sustainability through design. Ryan focuses his time on authoring transformative design thought pieces and mentoring young designers, when not enjoying time in his day job or with his family. Links and Resources: Ryan Ford Ryan's article - “Design is not a formula, it's an odyssey: replacing the Double Diamond” @ryanford on LinkedIn @ryanford on Medium @ryanford on Mastodon Storytelling School Website @storytellingschool on Instagram @storytellingSchool on Facebook

If you are interested in UX and Product Design, you will want to listen to this episode. He explains some of the concepts and practices for this field and he walks us through his journey into UX. Resources mentioned in this episode: Destination UX is now Target UX on LinkedIn https://www.nngroup.com/articles/ten-usability-heuristics/ Double Diamond https://www.youtube.com/watch?v=ExFeZaMJ6yA Scrum Master https://www.scrumalliance.org/what-is-a-scrum-master Book - Visual Thinking: Empowering People and Organisations through Visual Collaboration Paperback – by Williemien Brand Book - Gamestorming: A Playbook for Innovators, Rulebreakers, and Changemakers 1st Edition - by Dave Gray, Sunni Brown, James Macanufo --- Send in a voice message: https://podcasters.spotify.com/pod/show/dina-beavers/message

The British Design Council codified the Double Diamond model in 2005. If you're not familiar with the Double Diamond Model, it's a visual model that interprets the design process represented by 2 diamonds. First one is all about Discovery and Research. Second one is all about design and testing.There are many articles written about it and many takes. We'll break down the details and unpack it here. Chances are even if you've never heard of it and you're a designer, this is your approach already. Google it and you can see the many visualizations.Back to that British Design Council; their intention was to research how designers, well design. And they took a look at all kinds of designers with different backgrounds and mediums and this is what they came up with. But the fact of the matter is, designers have been approaching problem solving and creativity this way for arguably hundreds of years; and in some ways humanity as a whole, going all the way back to those iterations of hand tools thousands of years ago, that have been discovered. We create. We progress. Test. Iterate. The fact is, we all live this model.But recently, I've been feeling an industry shift. You could say it started with the recent pandemic forcing changes in the way we live and work, but I think it was shifting way before that. I've created A76 to discuss this shift and speculate on the future of design. And talk about complicated topics that need to be unpacked.Why did I feel compelled to create A76? To be fair, I prefer doing over talking. I love designing, managing design teams and solving problems with my clients. But this has all brought me forward and my criteria for this podcast; take a thorny subject that has threads to this shift, find a co-host that's brave enough to get into it with me and have discussions with experts that will help unravel, clarify and find a road forward.And this first season is all about a technology that feels like its playing by different rules and very much in the design zeitgeist right now, and that's AI. And for this season, we'll bounce the  double diamond model up against AI and explore its continued relevance in this changing era.And with me to co-host the first season of AI, is Casey Hudetz. Casey has been interested in how AI can enhance and impact the field of design for the better half of a decade. He has given talks around the world on the topic, created a docuseries and is currently a product design manager at DocuSign where he oversees a team of designers focused on the company's AI efforts. Support the Show.A76 was created by Noel ChildsSeason 2 on Change is produced by Noel ChildsSeason 1 on AI was produced by Casey Hudetz and Noel ChildsOur theme music was composed and performed by Stella Solveig and mixed and mastered by Abbey NettletonOutro voice over by Pi AI If you like what you hear, please give us a rating.Or become a member of the A76 Patreon at patreon.com/A76designpodHave a question or comment, email noel@A76pod.com

In May of 2021, the iceberg that would become A76 calved off an ice shelf in Antarctica. Spotted by Keith Makinson, a polar oceanographer, he estimated it to be over 100 miles long and 16 miles wide, one of the largest icebergs in history, more square mileage then Rhode Island. Eventually it broke into 3 separate icebergs that are still floating out there in a vast sea of ice. My guess is you've never heard of A76 and maybe you're even thinking to yourself why should I care?My name is Noel Childs and I'm curious about the surprising connections to hidden aspects of our world. And although I've been designing for nearly 30 years, I've recently felt the proverbial earth under the design industry shift. A subtle, but unprecedented movement of hyperobjects. Much more then trend. End of a golden age of smart usability. A nascent era beginning.I created A76 to synthesize these connections and speculate on the future of design. And get into important topics like ethics, diversity, technology in design and climate crisis.And this first season is all about an established design process that seems at odds with a tech very much in the zeitgeist right now – the Double Diamond design model and AI. Hosted by myself and friend and colleague Casey Hudetz.A76 and a season of AI. Coming Soon.Support the Show.A76 was created by Noel ChildsSeason 2 on Change is produced by Noel ChildsSeason 1 on AI was produced by Casey Hudetz and Noel ChildsOur theme music was composed and performed by Stella Solveig and mixed and mastered by Abbey NettletonOutro voice over by Pi AI If you like what you hear, please give us a rating.Or become a member of the A76 Patreon at patreon.com/A76designpodHave a question or comment, email noel@A76pod.com

Tonight we are joined by @double_diamond_slabworks_llc owner Marshal. And we can't wait to talk slabs with him. Join us tonight and be apart of this awesome discussion!Hosted by: @tjt_workshop @kyletbreuer @manciniwoodworkingSponsored by: @georgesupplycompany

In this episode I discuss the Double Diamond Model and how it can be utilized to improve creativity in your design process. Through divergent and convergent thinking, the Double Diamond Model allows designers to ideate, explore, define, and deliver innovative solutions to complex problems.Show Notes:Huberman Lab Podcast: https://hubermanlab.com/the-science-of-creativity-and-how-to-enhance-creative-innovation/The Design of Everyday Things by Don Norman: https://a.co/d/3ofBo2a"Design more. Despair Less." Trademark of Design30 LLC.Copyright 2022 Design30 LLC.

See omnystudio.com/listener for privacy information.

https://designdisciplin.com/rtd-intro:: Related Books, Links, Resources*+ Bowers  (2012). The Logic of Annotated Portfolios: Communicating the Value of ‘Research through Design'. In Proc. DIS: https://dl.acm.org/doi/abs/10.1145/2317956.2317968+ Change by Design by Tim Brown: https://geni.us/change-by-design+ Conversation with Virgil Abloh on Vestoj: http://vestoj.com/does-your-jacket-have-three-armholes/+ Design Issues Journal: https://direct.mit.edu/desi+ Design Studies Journal: https://www.journals.elsevier.com/design-studies+ Desmet, Overbeeke, & Tax (2001). Designing Products with Added Emotional Value: Development and Appllcation of an Approach for Research through Design. The Design Journal https://www.tandfonline.com/doi/abs/10.2752/146069201789378496+ DiSalvo, Forlizzi, & Gemperle (2004). Discovering and Extracting Knowledge in the Design Project. In Proc. DRS: https://dl.designresearchsociety.org/cgi/viewcontent.cgi?article=2169&context=drs-conference-papers+ Drone Chi: https://www.baytas.net/research/dronechi/+ Hauser, Oogjes, Wakkary, & Verbeek (2018). An Annotated Portfolio on Doing Postphenomenology through Research Products. In Proc. DIS: https://dl.acm.org/doi/abs/10.1145/3196709.3196745+ La Delfa et al. (2020). Designing Drone Chi: Unpacking the Thinking and Making of Somaesthetic Human-Drone Interaction. In Proc. DIS: https://dl.acm.org/doi/abs/10.1145/3357236.3395589+ La Delfa et al. (2020). Drone Chi: Somaesthetic Human-Drone Interaction. In Proc. CHI: https://dl.acm.org/doi/abs/10.1145/3313831.3376786+ Lesko (1997). Industrial Design at Carnegie Institute of Technology, 1934–1967. In Journal of Design History: https://academic.oup.com/jdh/article-abstract/10/3/269/337126+ Odom et al. (2016). From Research Prototype to Research Product. In Proc. CHI: https://dl.acm.org/doi/10.1145/2858036.2858447+ Odom et al. (2018). Attending to slowness and temporality with olly and slow game. In Proc. CHI: https://doi.org/10.1145/3173574.3173651+ Odom et al. (2019). Unpacking the Thinking and Making Behind a Slow Technology Research Product with Slow Game. In Proc. C&C: https://doi.org/10.1145/3325480.3326567+ RTD | Research through Design Conference: https://www.researchthroughdesign.org/+ Slow Game by Will Odom: http://willodom.com/portfolio/portfolio/slow-game/+ Sprint by Jake Knapp: https://geni.us/sprint-dd+ The Double Diamond by the Design Council: https://www.designcouncil.org.uk/our-work/news-opinion/double-diamond-universally-accepted-depiction-design-process/+ The Lean Startup* by Eric Ries: https://geni.us/lean-startup-dd:: Connect with Design Disciplin+ Website: http://designdisciplin.com​+ Podcast: http://podcast.designdisciplin.com​+ Instagram: http://instagram.com/designdisciplin/​+ Twitter: http://twitter.com/designdisciplin/​+ YouTube: http://youtube.com/designdisciplin+ Bookstore: http://designdisciplin.com​/bookstore:: Episode Bookmarks00:00 Intro02:00 Who is this for and what to expect05:18 Origin: What is RtD and why does it exist?12:13 Purpose: What is RtD good for?15:15 Example: Xerox (1980s)17:52 Example: Slow Game (2018)20:29 Example: Drone Chi (2020)22:27 Recap and Closing*: May contain affiliate links – at no extra cost to you, we earn a commission if you purchase from these links.

Read the full Show Notes and search through the world's largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. Thomas' approach to being a successful Scrum Master includes “making waves”, or has he describes it: “getting angry emails”. We talk about how important it is to look at the reactions people show when discussing the ways of working, and how important emotions are in showing us - the Scrum Masters - if we are having an impact!  Featured Retrospective Format for the Week: The double-diamond visualization to guide Scrum teams in their retrospectives Thomas likes to use many different formats with the teams he works with. However, he strives to make the process of the retrospective explicit for the teams as they get started. He uses the Double-diamond visualization for the process of the workshop. After a few times of using that visualization, the teams know how the retrospectives go, and start being more natural and taking on the normal flow of the retrospective.  Do you wish you had decades of experience? Learn from the Best Scrum Masters In The World, Today! The Tips from the Trenches - Scrum Master edition audiobook includes hours of audio interviews with SM's that have decades of experience: from Mike Cohn to Linda Rising, Christopher Avery, and many more. Super-experienced Scrum Masters share their hard-earned lessons with you. Learn those today, make your teams awesome!   About Thomas van Zuijlen Thomas is an independent Scrum Master and workshop facilitator from the Netherlands. He believes self-organization, empiricism and facilitation will save the world (of work). A former developer and occasional quiz master with 15 years of experience, Thomas operates in the Netherlands and Lithuania. His weekly newsletter on practical agility can be found at TheBacklog.cc. You can link with Thomas van Zuijlen on LinkedIn. 

We talked about: Liesbeth's background What is design? The importance of interaction in design Design as a process (Double Diamond technique) How long does it take to go from an idea to finishing the second diamond? Design thinking (Google's PAIR) What is a Design Sprint and who should participate in it? Why should data specialists care about design? Challenging your task-giver (asking “why”) How to avoid the “Chinese whisper game” (reiterating the problem) Defining the roadmap for data science teams What is innovation? Bringing innovation to your management Task force-team approach to solving problems Innovation, resource management issues, and using data to back your ideas Words of advice for those interested in design and innovation Links: LinkedIn: https://www.linkedin.com/in/liesbeth-dingemans/ Medium posts on design, innovation, art and AI: https://medium.com/@liesbethmd Join DataTalks.Club: https://datatalks.club/slack.html Our events: https://datatalks.club/events.html

Todd Ablowitz is a globally acknowledged authority on payment technology, mobile payments and emerging payments trends. Todd spent a dozen years working in the industry before founding Double Diamond consulting in 2008 to help payments industry clients – from the industry's top brands to up-and-coming technology innovators – solve their most critical business challenges. Investors, media, analysts, and industry watchers rely on Todd for expert advice, trend insights, and consulting. Todd is a member, former Board Member, and former Member of the Year at the ETA. Learn about how our Team Performance System and Personal Brand Strategy can Help You Serve Well and Sell More at  www.voiceofinfluence.net   Read the transcript here:   https://www.voiceofinfluence.net/230 Give and receive feedback that makes a difference! Register for our 20 minute Deep Impact Method video course here:  www.voiceofinfluence.net/deepimpact

Welcome to Building Brand You, the podcast that helps you accelerate your success by unlocking your greatest asset – you. KEY TAKEAWAYS: The problems we face today require more than one idea, they require working with other organisations and supporting people to be part of the solution. Often what we're not doing is asking questions to define exactly what the problem is; talk to people and ask them questions to learn more about them. If you've built this discipline or mindset of being curious, discovering and investigating, that leads you towards the right path. Find the problem to solve first and then solve the problem right.   RESOURCES MENTIONED IN THIS EPISODE Matt Watkinson's book - https://www.amazon.co.uk/Principles-Behind-Customer-Experiences-Financial/dp/0273775081/ref=sr_1_1crid=35963HDS4AEI8&dchild=1&keywords=matt+watkinson&qid=1634929459&sr=8-1 Double Diamond methodology. https://www.designcouncil.org.uk/news-opinion/what-framework-innovation-design-councils-evolved-double-diamond   ~~~~~~ ABOUT OUR GUEST: Hassan Mohammad has helped organisations across the Middle East, United Kingdom, USA and Asia to grow and innovate by a) transforming their customers' experience b) facilitating cross-continental partnerships and by c) building capacity for Innovation. Hassan believes that customer-centricity has the potential to transcend ‘customers' and have a much wider impact i.e. on employees and society. Originally from an Engineering, Entrepreneurship and Business Development background, Hassan believes that customer experience can help catalyse the following: a) Embed empathy (and ethics) within society and business by adopting a people-centred approach b) Develop a deeper and more contextual understanding of cultural differences and sensitivities across continents, societies and organisations. This helps to drive collaboration and engagement c) Accelerate business innovation and people development The most exciting aspect of customer-centricity is the potential it has to organically drive people, within an organization, to go the extra-mile with the genuine desire of bringing a smile on another person's face. Identifying pain points/problems, looking at them with different lenses, building on individual strengths and creativity form the basis of his approach towards Customer Experience & Innovation. Overall, Hassan is passionate about cross-cultural collaboration, co-creation and building capabilities in Customer Experience & Innovation CONNECT WITH HASSAN MOHAMMAD: Website - www.navigatecx.com Email hassan.mohammad@cxsamiddleeast.com hassan@multifarious.co LinkedIn - https://www.linkedin.com/in/hassan-mohammad-ccxp-rtp-a1b50a55/ ABOUT THE HOST: Kym Hamer is an international business coach, serial entrepreneur, and the creator of Building Brand You™, a methodology helping organisations, teams and individuals to build visibility and reputational rigor as essential building blocks for delivering sustained business value. In 2020, she was nominated as one of the Top 100 Women in B2B Leadership influencers, and in 2021 as one of the Top 50 in Change Management and Top 30 in Marketing, Mindset/Mental Health and Entrepreneurship, by Thinkers360, the world's first open platform for thought leaders.  Kym is Founder & CEO of Artemis Futures International, a Founding Board Member of the Customer Experience & Service Association Middle East & Co-founder of CXSA Group Ltd. as well as a member of the strategy faculty for Homeward Bound, a global initiative reaching 1.8 billion people that is equipping women in STEMM to lead and shape the future of our planet. In between all of these things, you'll find her curled up in a corner with her nose in a book.   CONNECT WITH KYM HAMER: LinkedIn - https://linkedin.com/in/kymhamer/ Instagram - https://www.instagram.com/kymhamerartemis/ Twitter - https://www.twitter.com/kymhamerartemis/ BBY Facebook Group - https://www.facebook.com/groups/buildingbrandyou Facebook - https://www.facebook.com/kymhamerartemis/ Website - https://www.artemisfutures.co.uk/ YouTube - https://bit.ly/3rWBKQm Email - kymhamer@artemisfutures.co.uk Schedule a Call at https://calendly.com/kymhamer/bbychat HOSTED BY: Kym Hamer DISCLAIMER: The views, information or opinions expressed during the Building Brand You podcast series are solely those of the individuals involved and do not necessarily represent any other entities, agencies, organisations, or companies. Building Brand You is not responsible and does not verify for accuracy of any of the information contained in the podcast available for listening on this site. The primary purpose of this podcast is to educate and inform. This podcast does not constitute legal advice or services. Subscribe to Building Brand You on Soundwise