Podcasts about nora network

New retail means new ideas, new technology, new leaders who are thinking with new strategies. In some cases, that means strategies about people. Millennial workforces have created a cultural shift in the way retailers manage and cultivate their people. Last year Lowes, a leading Australian menswear, young menswear, and schoolwear retail chain offering well-made clothing at affordable prices, won Retail Employer of The Year. Jason Heap, Head of People at Lowes, joined Marc Raco on location at Online Retailer 2019 to discuss how they developed their people strategy and the lessons the retail industry can learn from exemplary people strategies; the challenges and knowledge required to take the next step; and the next level of ethical advancement required to meet an aware and conscious consumer. Session Participant: Jason Heap, Head of People at Lowes ABOUT THIS PODCAST SERIES For the second year in a row, the Live Podcast Series with NORA Network and Mouthmedia Network made a triumphant return to the Online Retailer expo floor - featuring a selection of prominent retailers in lively discussion around the latest trends, challenges and solutions in our ever-changing industry.

Most millennials are screening out brands that aren’t relevant, unique or ethical - this has created sharp growth in the rise of artisan and street brands. Eric Phu joins Marc Raco in front of a live audience on location at Online Retailer to discuss how deep authenticity can be cultivated and how to remain relevant a growing marketplace of unique brands. Session Participant: Eric Phu, Founder, Citizen Wolf ABOUT THIS PODCAST SERIES For the second year in a row, the Live Podcast Series with NORA Network and Mouthmedia Network made a triumphant return to the Online Retailer expo floor - featuring a selection of prominent retailers in lively discussion around the latest trends, challenges and solutions in our ever-changing industry.

In a tumultuous environment of constant change it’s imperative to gain clarity on the emerging forces. While there are obvious trends arising there are also unpredictable behavioural shifts expected that will have meaningful impact on the online and off line retail market place. This podcast session will explore the next wave of digital evolution and how to prepare. Session Participant: Mark Teperson, Chief Digital Officer, Accent Group ABOUT THIS PODCAST SERIES For the second year in a row, the Live Podcast Series with NORA Network and Mouthmedia Network made a triumphant return to the Online Retailer expo floor - featuring a selection of prominent retailers in lively discussion around the latest trends, challenges and solutions in our ever-changing industry.

Let’s talk robots. Or, more broadly, next generation technology. Are you prepared? As we move into an era of AI and 'bots, the interface between human and machine is critical to get right. While many are still figuring out which AI tools to apply and what level of robotics will work, for some they are leading the pack and seizing these technological opportunities now. Shane Lenton, CIO of CUE Clothing and Meg Tonkin, Human-Robot interaction Researcher, Social Robotics, join Marc Raco on location in front of a live audience at Online Retailer in Sydney Australia to  discuss the possibilities and the impact on organizations today that may be ahead,  as the alliance between human and machine grows stronger.

Next-level customer experience is a goal for many brands. But creating innovative spaces for those next level customer experience is something else. Transforming retail physical platforms to become more impactful is high on most retailers' agendas. Though creating spaces that are unforgettable and that offer a seamless on-  and off-line experience takes innovation and some out of the box ingenuity. Former Optus Director of Retail Design Ben Hawkins joins Marc Raco on location in front of a live audience at Online Retailer in Sydney Australia to discuss the opportunities and mindset required for a new paradigm of retail store design, and what that has to do with one of the largest telecommunications companies in Australia.

New retail means new ideas, new technology, new leaders who are thinking with new strategies. In some cases, -that means strategies about people. Millennial workforces have created a cultural shift in the way retailers manage and cultivate their people. Last year Lowes, a leading Australian menswear, young menswear, and schoolwear retail chain offering well-made clothing at affordable prices, won Retail Employer of The Year. Jason Heap, Head of People at Lowes, joins Marc Raco on location in front of a live audience at Online Retailer in Sydney Australia to discuss how they developed their people strategy and the lessons the retail industry can learn from exemplary people strategies; the challenges and knowledge required to take the next step; and the next level of ethical advancement required to meet an aware and conscious consumer.

There’s no way around it: customers are paying attention to sustainability. Creating unique sustainable initiatives must be in the menu. Savvy consumers are demanding to know from where products are sourced and are looking for higher levels sustainability from brands. Julie Mathers (Founder/CEO of Flora and Fauna, Australia's largest cruelty free & vegan shop with exclusive eco friendly products) and Sarah Mullen (COO of Adore Beauty, Australia's online beauty boutique) join Marc Raco on location in front of a live audience at Online Retailer in Sydney Australia. They discuss the challenges and knowledge required to take the next step.the next level of ethical advancement required to meet an aware and conscious consumer. 

There is no set formula to entering China’s retail landscape successfully, there are still many unknowns and risks to navigate. While the opportunity is huge, so too is the potential damage. Raymond Ma, General Manager, Alibaba Cloud (a major player in cloud solutions) joins Marc Raco on location in front of a live audience at Online Retailer in Sydney Australia to discuss the challenges and knowledge required to take the next step.

Panel: Lessons From Retail’s Most Effective Social Advertising Social Marketing continues to surprise in its integration of innovation and creativity. Generating compelling, authentic and meaningful engagement is key for retail social success. Unfortunately, there is no set social formula for any organisation, although it’s highly beneficial to hear from those who are raising the bar on impactful content creation. This session explores what’s required in 2020 to curate relevance and depth in social communication. Session Participants: Olivia Carr (Shhh Silk) Travis Wright (Esther & Co.) Oliver Rhodes (Peoplevox) Marc Raco (MouthMedia Network) ABOUT THIS PODCAST SERIES For the second year in a row, the Live Podcast Series with NORA Network and Mouthmedia Network made a triumphant return to the Online Retailer expo floor - featuring a selection of prominent retailers in lively discussion around the latest trends, challenges and solutions in our ever-changing industry.

Social marketing continues to surprise in its integration of innovation and creativity. Generating compelling, authentic and meaningful engagement is key for retail social success. While there is no set formula for any organization, it’s highly beneficial to hear from those who are raising the bar on impactful content creation. Olivia Carr, Founder and CEO of Shhh Silk (silk pillowcases), and Travis Wright,  General Manager of apparel brand Esther & Co., join Marc Raco and guest host Oliver Rhodes (Head of Growth for Peoplevox) in front of a live audience on location at Online Retailer in Sydney Australia. They discuss what’s required in 2020 to curate relevance and depth in social communication. And, what role, if any, social impact and charitable giving can, and should, have on success. This episode is powered by the warehouse management solution peoplevox.com .

The 2020 global consumer is likely to change, and that change is likely unpredictable. And in a tumultuous environment of constant change it’s imperative to gain clarity on the emerging forces. While there are obvious trends arising there are also unpredictable behavioral shifts expected that will have meaningful impact on the online and offline retail market place.  Mark Teperson,  Chief Digital officer for Accent Group Limited (a regional leader in the retail and distribution of performance and lifestyle footwear, with over 420 stores across 10 different retail banners and exclusive distribution rights for 10 international brands across Australia and New Zealand such as The Athlete’s Foot, Skechers, Dr. Martens, Timberland, Sperry Top-Sider) joins Marc Raco for a discussion on the next wave of digital evolution and how to prepare. This 300th episode of Fashion Is Your Business was recorded on location in front of a live audience at Online Retailer in Sydney, Australia.

In a first for Online Retailer, NORA and Mouth Media are proud to present the NORA Podcast Series, recorded at Online Retailer Conference & Expo 2018, featuring prominent retailers discussing the latest trends, challenges and solutions in our ever changing industry. In this episode: Hear Julie Mathers (Chief Experience Office (CEO) & Founder Flora & Fauna), Phoebe Yu (Founder and CEO of ettitude)and Anna Julia Forster(Passionate Shoemaker, and Sustainability Advocate), join Pavan Bahl on location in Sydney, Australia at Online Retailer and Nora Network, for a conversation presented by Fluent Commerce. The award-winning Mouth Media Network is a vibrant media company based in the US. With an audience size of over 400,000 each month, their globally leading podcasts cover the business of lifestyle including retail, fashion, travel, beauty, and real estate. Building the online side of a company that has half of the ecommerce business in several categories in Australia…

Australia’s largest global retailer Cotton On Group, known for fast-fashion, on embracing ecommerce, sustainability, and the power of connecting with the next generation… Brendan Sweeney, General Manager of Ecommerce for Cotton On Group joins Pavan Bahl and guest host Salena Knight (retail strategist, and host of the “Bringing Business to Retail” podcast), on location in Sydney, Australia at Online Retailer Conference & Expo and NORA Network, for a conversation presented by Fluent Commerce.

In a first for Online Retailer, NORA and Mouth Media are proud to present the NORA Podcast Series, recorded at Online Retailer Conference & Expo 2018, featuring prominent retailers discussing the latest trends, challenges and solutions in our ever-changing industry. In this episode: Why is customer experience core to what drives both Australia’s larger online apparel rental business and Australia’s online destination for furniture & homewares? Dean Jones, CEO/Co-Founder of GlamCorner, and Yosuke Hall, Managing Director of Zanui, joins Pavan Bahl and Nora Network, for a conversation presented by Fluent Commerce. The award-winning Mouth Media Network is a vibrant media company based in the US. With an audience size of over 400,000 each month, their globally leading podcasts cover the business of lifestyle including retail, fashion, travel, beauty, and real estate. Building the online side of a company that has half of the ecommerce business in several categories in Australia…

Australia’s largest global retailer Cotton On Group, known for fast-fashion, on embracing ecommerce, sustainability, and the power of connecting with the next generation… Brendan Sweeney, General Manager of Ecommerce for Cotton On Group (an Australian retail chain, known for its fast-fashion clothing for men, women, teenagers and children) joins Pavan Bahl and guest host Salena Knight (retail strategist, and host of the “Bringing Business to Retail” podcast), on location in Sydney, Australia at Online Retailer City and Nora Network, for a conversation presented by Fluent Commerce. In this episode: Cotton On Group’s seven retailer brands mainly in fast-fashion, plus apparel and gifting brand, 1400 stores around the world Cotton On Groups’ explosive growth in last ten years Prioritizing ecommerce How Cotton On Group only built its first website 5 years ago

In a first for Online Retailer, NORA and Mouth Media are proud to present the NORA Podcast Series, recorded at Online Retailer Conference & Expo 2018, featuring prominent retailers discussing the latest trends, challenges and solutions in our ever changing industry. In this episode: John Winning, CEO of The Winning Group (a fourth generation Australian family owned and run kitchen and laundry specialist focusing on excellent shopping experiences and running a very successful commerce business), joins Pavan Bahl on location in Sydney, Australia at Online Retailer City and Nora Network, for a conversation presented by Fluent Commerce. The award-winning Mouth Media Network is a vibrant media company based in the US. With an audience size of over 400,000 each month, their globally leading podcasts cover the business of lifestyle including retail, fashion, travel, beauty, and real estate. Building the online side of a company that has half of the ecommerce business in several categories in Australia…

Building the online side of a company that has half of the ecommerce business in several categories in Australia… John Winning, CEO of The Winning Group (a fourth generation Australian family owned and run kitchen and laundry specialist focusing on excellent shopping experiences and running a very successful ecommerce business), joins Pavan Bahl on location in Sydney, Australia at Online Retailer City and Nora Network, for a conversation presented by Fluent Commerce. In this episode: The backstory of a long experience in retailing, in appliances, creating great shopping experiences, the company receiving many accolades 1,500 stores, 17,000 employees, being very young (34 years old) to be CEO of a company of that magnitude How a dog attack resulted in a career change into the family business Making the jump from catalogs to online retail nearly 15 years ago Taking a role as CSR and starting with 100 SKUs How it all started slow, and didn’t affect general operations of company at first Building a brand name, and the mistake of putting the word “appliances” in the brand name Now processing a million dollars per day Building loyalty one customer at a time Around 6,000 SKUs across many product categories are online, commanding 50% of the total online business in Australia for those categories Progressing into fulfilling demand More than 850,000 square feet of warehouse space The value of growing until you break, then expanding Caring for customers with extra service How the company is getting close to automated order fulfillment and deployment Allowing computer power to scale the operation massively, moving from an identity as an appliance retailer to just an online retailer, revenue from product to technology Acquiring a culture app to create high performing teams in any environment Being a great business on the move doing exciting things

Australia's largest global retailer Cotton On Group, known for fast-fashion, on embracing ecommerce, sustainability, and the power of connecting with the next generation... Brendan Sweeney, General Manager of Ecommerce for Cotton On Group (an Australian retail chain, known for its fast-fashion clothing for men, women, teenagers and children) joins Pavan Bahl and guest host Salena Knight (retail strategist, and host of the "Bringing Business to Retail" podcast), on location in Sydney, Australia at Online Retailer City and Nora Network, for a conversation presented by Fluent Commerce. In this episode: Cotton On Group's seven retailer brands mainly in fast-fashion, plus apparel and gifting brand, 1400 stores around the world Cotton On Groups' explosive growth in last ten years Prioritizing ecommerce How Cotton On Group only built its first website 5 years ago Over $2B annual revenue, close to 10% from ecommerce Customers are largely millennals A recently launched loyalty program across all seven brands Keeping up with pace of whats happening The value of already having presence and notability of the brands anyway By being privately owned, able to move quickly The customer doesn’t think about channels How much Cotton On Group is thinking about the store of the future Looking at fundamental basics as more important than tech innovation Relying on physical store footfall Integrating cross-brand promotion into existing customer database Having all seven brands on one website, saw uptick in traffic Multi-brand customers quite valuable Subscrition boxes possible? Personalization operations around the world Mobile power to power charities A focus on sustainability and the benefit of customer buy-in, keeping price right, effective sourcing and supply chain management Connecting with incoming generation

Australia’s largest local manufacturer of women’s fashion... Shane Lenton, Chief Information Officer for Cue Clothing (Australia’s largest local manufacturer of women’s fashion, with a strong DNA in technology) joins Pavan Bahl and guest host Jamie Cairns (Global Channel Sales Director for Fluent Commerce), on location in Sydney, Australia at Online Retailer City and NORA Network, for a conversation presented by Fluent Commerce. In this episode: Celebrating Cue Clothing's 50th birthday –an amazing feat in retail Largest local manufacturer of fashion Family-owned, designer-led business Rate of change and pace of retail is exciting, physical retail is not dead – it is reinventing itself As many as 30 new styles each week across brands A new customer care team, working in real time, essentially selling Heightening the customer journey and experience Screens Checkout/payments, Australia is ahead VR – shopping through TV Empowering getting what you want when you want it Don’t have to be first, have to be great

Design custom made shoes... Michael Fox,  Co-Founder of Shoes of Prey (manufactured on-demand women’s shoes, in full sizing range) joins Pavan Bahl and guest host Salena Knight (retail strategist, and host of the "Bringing Business to Retail" podcast), on location in Sydney, Australia at Online Retailer City and Nora Network, for a conversation presented by Fluent Commerce. In this episode: Giving the customer what they want, working with several trillion possibilities A team of 200 people globally, headquarters in Los Angeles Word of mouth is the biggest customer acquisition channel, and there are rabid fans The issue with too much choice, too much newness/innovation, why Shoes of Prey is "toning it down" Influencers designing pairs of shoes Innovation is their thing Core competency is on-demand customization—best in the world Trend has been slower than expected in industry Directing core competency to create value for customers, "Cinderella costumers", not in standard shoe width (2/3 of all women) Why heels are so uncomfortable, brands cant hold inventory Potentially higher value for customers with non-standard shoe sizes Partnerships Why manufacturing might move from Asia into local countries Funding to pump money into new business opportunities

Building a massive, innovative online retail business from Australia... Jason Kencevski of Speedmaster (a leader in its field, built on a long term consistency of being a specialist in aftermarket automotive components), joins Pavan Bahl, Paul Waddy (Operations Manager of Showpo), and Toni Fourie (Director of Nora Network) on location in Sydney, Australia at Online Retailer City and Nora Network, for a conversation presented by Fluent Commerce. In this episode: How Kencevski’s father building engines, putting food on table Company innovated a lot started exporting privately manufactured Speedmaster products to the US Having 300k SKUs and a big global footprint Speedmaster has won many awards, numerous patents, a lot of innovation Operating a 75k ft. facility Exporting/manufacturing in Australia with one retail operation in Sydney Seeing a huge gap in online automotive retail Brick and mortar and wholesale has been Speedmaster’s footprint Starting eBay Motor business in Australia Moved to online business in America The challenge that no one internationally will let you coexist How Speedmaster succeeded with doing a two prong approach, flying under the radar, How Kencevski’s father had “deep pockets and broad shoulders” Establishing key industry connections How in the first 10 years Speedmaster was sued 30 times, because of marketing budget budgets of other companies to slow them down The challenge of distance, cost of logistics Licensing a data solution with Oracle Cars, cars, and cars

Australia's retail and manufacturing  -- sustainability, transparency, and conscious consumption... Julie Mathers (Chief Experience Office (CEO) & Founder Flora & Fauna, Australia's largest vegan beauty and lifestyle store), Phoebe Yu (Founder and CEO of ettitude, an Australian bedding startup offering high quality, modern, minimalistic bedding ataccessible prices with a focus on innovative fabric technology), and Anna Julia Forster (Passionate Shoemaker, and Sustainability Advocate), join Pavan Bahl on location in Sydney, Australia at Online Retailer City and Nora Network, for a conversation presented by Fluent Commerce. In this episode A focus on sustainability, educating consumers Julie Mathers of Flora and Fauna, a "B-Corp", across beauty skin care, fashion, and even chocolate Pheobe Yu of ettitude, the world's first organic bamboo lyocell fabric, in manufacturing they recycle water in system, whole process is sustainable See trends, people want that life style Anna Julie Foster Shoes – bespoke shoemaker, launching a sustainable premium footwear brand for women, but vegan products aren’t there yet, focus on transparency, cutting out plastics and chemicals, and won’t add to trash pile The sustainable initiative has moved to "must do this", with fashion as second largest polluter in world In Sydney a lot of attention and being mindful to sustainable Very few compostable facilities in Australia, despite compostable materials, so they end up in landfills, can't provide sufficient services Growing up with recycling in other counties, looking at if Australians are good at recycling? Chasing brands that are sustainabley minded, and using naturally sourced materials, and working with suppliers to advance their journey toward sustainability Simple things brands can do to advance sustainable – go to the factory and tell them you don’t want those thin plastic bags for clothing anymore, switch to natural materials (i.e. corn starch based bags) A merchandising approach can reduce impact, and even increase revenue Tracking and tracing the impact and cooperation of brands Customers buying in good faith, but looking at levels from start to shelf, could be misleading for customer Impact of blockchain for transparency, brands not there yet, happening with food more A focus on internals of business as much as what the customer sees How China got away from a "no waste ethos" as they grew Sustainability, transparency, conscious consumption

Why customer experience is at core of what drives both Australia’s larger online apparel rental business and Australia's online destination for furniture & homewares... Dean Jones, CEO/Co-Founder of GlamCorner (Australia’s larger online apparael rental business (like a Rent the Runway), and Yosuke Hall, Managing Director of Zanui  (an Australian online destination for furniture & homewares with 50k SKUs (Like WayFair)), joins Pavan Bahl on location in Sydney, Australia at Online Retailer City and Nora Network, for a conversation presented by Fluent Commerce. In this episode: Zanui - Online shopping for products online, how customer experience important, the element of risk, so add much content to reduce risk, and post purchase experience is very important GlamCorner  - Traditionl online experience mixed with like a travel or hotel booking engine, and calendar booking engine The importance of not depreciating brand partners and their brand in your online presence, creating high end online experience, including colors, fonts, to how products are displayed Consideration of acquiring new brands With online consumers miss the touch and feel experience, and how AR can help bridge that challenge AR is still very high expense to render 50k 3D renders of products for companies like Zanui Starting to segment audiences, collect data and identify personas, create experiences and personalize based on activity of those personas Data infrastructure, how you’re collecting and organizing - so important: got to have your act together Keeping in contact with site visitors throughout their  journey Chatbots pros and cons What to improve for customer – right size and fit

Online payment method that allows you to pay for your online purchases after receiving them with Afterpay... Nick Molnar, co-founder and CEO of Afterpay Holdings Ltd (allows you to enjoy your shopping now and pay it off in 4 fortnightly interest free installments) joins Pavan Bahl and guest host Paul Greenberg (NORA Network – Episode 213) at NRF Big Show. MouthMedia Network is powered by Sennheiser. In this episode: How Afterpay processes payments for 25% of all payments to retailers coming online in Australia How Afterpay came about, and Molnar came from a retail background, with his family in jewelry, a neighbor was running one of biggest investment funds in company, they partnered, and it was like fate coming together The customer pays installments without a financing fee, retailers are charged a small fee, Afterpay pays the retailer next day and takes on all the risk The average order value of $150 (every day transactions), how Millennials use debit cards more and more in the new age of budgeting tools A focus on fashion, beauty, toys, etc. NORA Network is here to showcase successes Value has been driven by Afterpay partnering with some of the biggest retailers in Australia such as Sephora How the psychology is wanting to feel better about buying apparel, a par of shoes, etc.After pay charges 4-6% depending on volume, the company is 18 months old, and what they’ve seen that is incremental growth Conversion is very strong up as much as 20%, often generating additional purchases How Afterpay is a payment processor with a cult like following Getting customers to advocate for retailers to accept Afterpay, now second behind Google in generating traffic for retailers in Australia Helping American retailers in America Afterpay’s 250 people in Australia

The most influential body in Australian retail, connecting retailers, service providers, markets and customers to accelerate learning and business growth... Paul Greenberg, Founder of The NORA Network (an influential business network providing a fresh outlook and a balanced, optimistic view of New Retail in Australia), and member of The Forum of International Retail Association Executives, joins Pavan Bahl, Marc Raco, and Ilan Tito at Shoptalk Europe in Copenhagen, Denmark. Powered by Sennheiser. A network that connects, brand not channel, and vintage guitars Greenberg describes NORA Network as the network that connects new retail and technology, how customers shop by brand and not by channel, and the changes to the voice of new retail. He mentions founding DealsDirect, Australia’s first online department store, and how he used to sell vintage guitars on eBay. Business network NORA’s size and impact, building to 7,500 members over 4.5 years, and Greenberg’s nickname as the grandfather of online retails. Solid market and great springboard into Asia, helping innovations, and digital safaris The retail environment in Australia, as a solid market and great springboard into Asia, and a middle stop between established markets and the massive Asian market. How NORA Network is helping innovations like SalesForce to come into Australia, and the twice monthly, short form, high impact events that work very well to bring enablers and participants around the table for candid conversations, and “digital safaris”, webinars. The state of the venture side of things in Australia, Afterpay, the sweet spot between digital and physical (“phygital”), and a corporate retail tech accelerator program called Slingshot. Slingshot, going global, and that distance Accelerator models, Slingshot’s unique model including a small group of corporates with big dollars, tech innovators to solve problems and fight for the money, with equity interests in companies, and several examples of successes. How NORA supports and encouraging young entrepreneurs to go global, how the distance might stifle growth for companies, and how it has changed. Why why NORA changed it’s name to get with the reality of the times. “Retail has always been detail”, so many things from RFID to supply chain as examples of what is exciting for the future. And Off the Grid Questions cover most unexpected travel destination disconnecting with expectations, New Caledonia, Africa, the warm Berg Wind as an earliest memory, a frustrated blues player, the biggest rock star moment, and adding guitar into public speaking.

In this episode of Startup meet Corporate we explore innovation in the retail sector. We learn about a new partnership between Coles and Deliveroo, and we head over to the Perth fintech space and learn about Welfies. Gina finds finds out what innovation means for retail businesses both online and off when she sits down with Paul Greenberg, founder of NORA Network, and he shares why he’s teamed up with Slingshot to launch an accelerator program.