Auto Remarketing Podcast

Cherokee Media Group's Nick Zulovich secured some time with Gene Daughtry of Auto Master Systems this week in Las Vegas during the annual convention hosted by the National Independent Automobile Dealers Association. Daughtry still travels nationwide regularly and has weekly online meetings with buy-here, pay-here dealers who are seeking to sharpen their collections departments. Daughtry shared anecdotes from those conversations in this episode of the Auto Remarketing Podcast.

AJ Philippakis and Vish Talreja are the co-founders of Kord, an electric vehicle insight product designed to share essential EV data with shoppers on vehicle details pages. Kord works with dealers and groups like Kia North Shore, Volvo Cars Richmond and the Dilawri Automotive Group to help educate shoppers about EVs and facilitate confident EV ownership. AJ and Vish join Auto Remarketing senior editor Joe Overby to talk about Kord's mission to help dealers educate consumers and ultimately sell more EVs.

John Elias with Allied Solutions gave an in-depth overview of how auto financing has unfolded so far this year. Perhaps even more importantly for this special sponsored episode of the Auto Remarketing Podcast, Elias pinpointed the blind spot lenders might be missing and offered recommendations to help mitigate risk.

With tariffs rising, inventory shrinking, and affordability tightening, 2025 is shaping up to be a pivotal year for independent dealers. This special sponsored episode of Auto Remarketing Podcast breaks down how shifting market forces are impacting non-franchise auto dealers and what they can do to adapt. From sourcing smarter to building trust with transparency, this conversation offers practical, experience-backed strategies to help dealers stay competitive and profitable in today's challenging environment. Aaron Hancock, who is Director of Product Management for Automotive with Frazer and Dealer Car Search, offers multiple takeaways, including: • Understand What's Shifting: Learn how rising tariffs, interest rates, and changing shopper behavior are reshaping the landscape for non-franchise dealers. • Build Trust with Transparency: Get strategies for positioning your dealership as a stable, honest source in an uncertain market. • Digital Presence Is No Longer Optional: Why responsive websites, SEO, and automation are essential to reaching modern buyers.

In this special sponsored episode of the Auto Remarketing Podcast, Bill Zadeits welcomes NextGear Capital's Nicole Graham-Ponce, VP Operations Portfolio Management and Kyle Ballinger, AVP, Sales. In this conversation, they share exciting updates for Independent Dealers related to the client experience, audit experience and floorplanning options that are the best match.

Melinda Zabritski, Experian's head of automotive financial insights and one of the analysts among this year's Automotive Intelligence Award recipients, returned for another appearance on the Auto Remarketing Podcast. Zabritski described what elements were in place to help banks gain more market share during the first quarter, what's intriguing about the buy-here, pay-here market, and trends that previously generated headlines but now are common.

James Virgoe, who is senior vice president and managing partner of GWC Warranty at APCO Holdings, acknowledged car buyers nowadays are more skeptical and informed than ever before arriving at the dealership. So, how should F&I managers rethink their approach to presenting traditional products like extended warranties? Virgoe offered a variety of recommendations during this sponsored episode of the Auto Remarketing Podcast.

It all started with a livestream during COVID lockdowns. It's now a major auto industry media and events company, with daily podcasts, community activation, events and more. Ahead of their annual ASOTU Con last month, Automotive State of the Union leaders Paul Daly, Kyle Mountsier and Michael Cirillo joined Cherokee Media Group's Joe Overby for a conversation about the origin story behind the company and the process of launching a new media brand and carving their own niche.

Artificial intelligence is almost as prevalent in automotive nowadays as car row in your community. But how are the smartest dealerships and service providers using AI? A trio of executives tackled that question and more during a panel discussion at this spring's Auto Intel Summit that's now available through this episode of the Auto Remarketing Podcast. The panel featured Rich Sands of STELLA Automotive AI, Mark Queen of SKAIVISION and Rene Cejas of RunBuggy.

Auto-finance data often highlights trends such as originations and delinquencies. But for the closing presentation of this spring's Auto Intel Summit, TJ Cox of TransUnion and Jill Louden S&P Global Mobility took a different approach about what auto-finance data could show. Now available through this episode of the Auto Remarketing Podcast, hear some of the intriguing findings Cox and Louden discovered when connecting auto-finance data to brand loyalty.

Jill Hadfield's road to her current role as president of Dealertrack Canada and Collateral Management Solutions was a long and winding one, leading from a mechanical engineering degree through product development, marketing and eventually to the head of Canada's largest auto finance platform. In this edition of the Auto Remarketing podcast, Hadfield talks about that journey and how it has impacted her leadership and the direction of Dealertrack Canada, as well as the company's focus on addressing the critical issues of fraud prevention and compliance.

One of the highlights of this spring's Auto Intel Summit was a panel of leaders from the venture capital/investment and automotive buy-sell/M&A advisory communities. Now available through this episode of the Auto Remarketing Podcast, these experts discussed buy-sell activity among dealers/dealer groups and investment in automotive technology from both the VC/investment and dealer communities. The panel included Brian Donnelly of Autotech Ventures, Steve Greenfield of Automotive Ventures, Gabe Robleto of Kerrigan Advisors, Nate Klebacha of the Presidio Group and Brian Gordon of the Dave Cantin Group.

Montway vice president of business development and industry relations Dave Sutton put it this way: “Bottom line, remarketing is a relationship industry.” What are the implications and opportunities this creates? Sutton answered that question and more during an appearance on the Live Stage presented by SYCN Auto Logistics at this spring's Auto Intel Summit. The conversation is part of this episode of the Auto Remarketing Podcast.

Unfortunately, vehicle transportation is another place where fraud can happen, not just in the financing and retailing parts of automotive. Autosled vice president of dealer sales Sam Goldenberg described how bad fraud can be in the transportation space as well as some guidance for clients to avoid it during an appearance on the Live Stage presented by SYCN Auto Logistics at this spring's Auto Intel Summit. The conversation is part of this episode of the Auto Remarketing Podcast.

Amit Chandarana returns to the Auto Remarketing Podcast in his relatively new role as CEO of Curbee, a mobile vehicle service technology platform. He talks with Auto Remarketing senior editor Joe Overby about why 2025 is the year that mobile service departments finally take off for dealerships and key considerations for dealers launching such services at their stores.

During this spring's Auto Intel Summit, Cherokee Media Group's Bill Zadeits spent time in the event's expo hall to have a conversation with Mark Baruth, who is CEO of COOPABLE, a management company ensuring dealerships capture all their advertising co-op funds. In this special sponsored episode of the Auto Remarketing Podcast, Baruth shared COOPABLE's journey so far and how it can be a valuable resource for dealerships of all sizes.

TapOverdrive CEO Jaideep Jain said collaborative intelligence is the perfect blend of what humans do best — creativity and teamwork — and what artificial intelligence does best — speed and scalability. What could collaborative intelligence do in automotive? Jain offered some projections during an appearance on the Live Stage presented by SYCN Auto Logistics at this spring's Auto Intel Summit. The conversation is part of this episode of the Auto Remarketing Podcast.

Hiester Automotive Group founder and CEO John Hiester took a thoughtful path at this spring's Auto Intel Summit to describe what dealer intelligence really is. Hiester shared his views and journey to success with Cherokee Media Group's Bill Zadeits during a lunchtime conversation that's now available through this episode of the Auto Remarketing Podcast.

Cherokee Media Group's Nick Zulovich asked Brent Carmichael about what 2025 been like so far for independent dealers. The director of education for the National Independent Automobile Dealers Association smiled and chuckled for a moment. Carmichael's response and his comments about what's in store for the upcoming NIADA Convention and Expo are included in this episode of the Auto Remarketing Podcast.

Claudia Plascencia is senior vice president of business development and client services at Resolvion. She also has served as the president of the National Automotive Finance Association for the past year. Plascencia had a conversation with Cherokee Media Group's Nick Zulovich last week for this episode of the Auto Remarketing Podcast, reviewing the state of auto finance and her time in the leadership position with the NAF Association.

Having spent the last two years buying and selling electric vehicles in the retail space, Recharged CEO John Foley said he knows what buyers are looking for and flaws that exist in current remarketing solutions offered for EVs. Foley shared his opinions during an appearance on the Live Stage presented by SYCN Auto Logistics at this spring's Auto Intel Summit. The conversation is part of this episode of the Auto Remarketing Podcast.

Four top experts appeared on a single panel during this spring's Auto Intel Summit to explain how blockchain and other emerging technologies are going to lift multiple parts of the automotive industry. Now available in this episode of the Auto Remarketing Podcast, you can hear the view from Christopher Mahanna of Agora Data, Pat Rinaldo of Ally, Brad Smith of Leroy Lynn and Todd Smith of QoreAI.

Continuing an ongoing conversation with consignors, this episode of the Auto Remarketing Podcast originating from this spring's Auto Intel Summit highlights how these wholesale market participants are leveraging innovation. Sharing their perspectives are John Urness of JPMorgan Chase, Stevo Trpovski of Ally, Kelsey Summs-Chitwood of Summs Skip and Collateral Solutions and Tom Gerst of TD Bank.

A quartet of auction executives discussed remarketing in the “innovation era” during this spring's Auto Intel Summit. Now available through this episode of the Auto Remarketing Podcast, addressing this topic were Greg Borowski of ACV Auctions, Nikki Behrens of ADESA, Joe Kichler of Cox Automotive and Chris Angelicchio of the ServNet Auction Group.

F&I Sentinel chief product officer Kat Venner-Fowler acknowledged data can cause multiple compliance problems. But Venner-Fowler emphasized that data also can be the path to compliance solutions. Venner-Fowler elaborated about the subject during an appearance on the Live Stage presented by SYCN Auto Logistics at this spring's Auto Intel Summit. The conversation is part of this episode of the Auto Remarketing Podcast.

Most vehicle purchases start out with a single click. And whether that click comes from an email, popup ad, or a vehicle listing, dealers can capture their attention at first click. During this keynote panel discussion from this spring's Auto Intel Summit that's now available through the Auto Remarketing Podcast, Jade Terreberry, Noah Lee and Micah Tindor of Cox Automotive provide valuable, actionable insights on how to encourage ready-to-buy shoppers to act quickly and go from click to close by providing a seamless and exceptional shopping experience.

In uncertain times, what can car dealers do to give themselves and their customers more certainty? CARFAX Canada's Mike Foster joins Cherokee Media Group associate editor Andrew Friedlander to talk about the power of facts and fundamentals, how to show value to price-conscious car shoppers, how dealers can be better buyers in a dynamic market, dealer strategies for the tariff era and more.

In this sponsored episode of the Auto Remarketing Podcast, Micah Tindor, Senior Director of Strategic Planning, Kelley Blue Book Instant Cash Offer joins Bill Zadeits to discuss acquisition strategies, consumer affordability and satisfaction, leveraging service lanes and more.

Chris Vester wants fellow dealers to gain emotional intelligence, not just retail and service cars. In this episode of the Auto Remarketing Podcast, listen to a lunchtime conversation presented by Vitu from this spring's Auto Intel Summit with the co-CEO of the Hubert Vester Automotive Group, who recapped his path to gaining emotional intelligence and how other dealers can follow.

Brian Kramer said the dealership service drive “is like an oil reserve of valuable inventory.” During his keynote presentation at this spring's Auto Intel Summit now available in this episode of the Auto Remarketing Podcast, the executive vice president at Cars Commerce and general manager of AccuTrade shared recommendations for how managers can tap into that reserve.

For months now, everyone has been talking about tariffs and what might happen. Now here we are in the tariff era. So what is actually happening? In this episode of the Auto Remarketing podcast, AutoTrader vice president of insights and intelligence Baris Akyurek answers that question from the Canadian point of view. Akyurek, who will be a speaker at the upcoming Canada's Used Car Week conference, discusses the outlook for Canadian used-car sales, supply and demand as well as the effects of new-car factors on the used market

There are scores of examples in automotive where the father handed over the family business to a son or they followed the same professional path. Auctions, dealerships, and service centers come to mind. But what about the legal world and automotive compliance? That's what makes the situation involving Paul Metrey and his son, Mark, unique. You see, Paul Metrey is executive vice president of public policy with the National Automobile Dealers Association, and Mark Metrey is an associate with Hudson Cook. They appeared together for this episode of the Auto Remarketing Podcast to share their journeys and how they support each other.

Plug founder and CEO Jimmy Douglas sat down with Auto Remarketing senior editor Joe Overby at the Auto Intel Summit this month to talk all things used electric vehicles. They discuss the Plug's product expansion to help dealers navigate EV trade-ins, its budding partnership with brick-and-mortar auto auctions, seed capital fundraising, roadmap and more.

James Virgoe, who is senior vice president and managing partner of GWC Warranty at APCO Holdings, explained why F&I providers can provide dealers with more than just potential profitability through the finance office. Virgoe highlighted that F&I technology also can help managers predict future inventory needs. Find out how during this special sponsored episode of the Auto Remarketing Podcast.

DRN president Jeremiah Wheeler appeared on the Auto Remarketing Podcast this week to continue the intensifying dialogue about license plate recognition technology. Wheeler elaborated about the company's response to assertions made by the American Recovery Association and what he hopes the future holds for repossession agents, finance companies, forwarders and other recovery industry service providers.

In this special sponsored episode of the Auto Remarketing Podcast, Lainey Sibble, Head of the Central Dispatch Business and Eric Schwartz, AVP, Engineering and Product Development, walk us through some of the biggest challenges facing the logistics industry. Fraud is occurring far too often at multiple points in the process. Lainey and Eric share where its happening most and also provide solutions and best practices in combatting fraud in transportation and logistics.

While leadership has changed at both the Consumer Financial Protection Bureau and the Federal Trade Commission, Allied Solutions suggested that auto-finance companies stay vigilant about compliance, especially with complex activities like ancillary product refunds. In this special sponsored episode of the Auto Remarketing Podcast, two executives from Allied Solutions' deep roster of experts — John Elias and Peter Krall — recapped what's happened on the regulatory front and how auto-finance leaders can stay ahead of this shifting landscape.

A few weeks ago, the Auto Remarketing Podcast featured a discussion with three industry experts laying out reasons why franchise and independent retail dealers should consider adding a buy-here, pay-here component to their operation. In this episode, Auto Remarketing associate editor Andrew Friedlander is joined by three more BHPH experts — Todd Yates of PrimaLend Capital Partners, Ariad Sommer of GPS provider Ituran and Jason Gosnell of Buckeye Dealership Consulting — to examine that premise from the financial and risk mitigation perspectives, and to discuss the BHPH United Summit, coming up April 22-24 in Las Vegas.

In this sponsored episode of the Auto Remarketing Podcast, Jade Terreberry, Senior Director of Strategic Planning with Autotrader and Kelley Blue Book and Micah Tindor, Senior Director of Strategic Planning for KBB ICO share an inside look at their upcoming keynote session for the Auto Intel Summit, Apr 8-10. Jade and Micah walk us through the process and steps of finding more qualified shoppers, driving more sales and establishing lifetime value clients. Listen here to learn more and come meet Jade and Micah at AIS!

As part of the inaugural Automotive Intelligence Awards, Cherokee Media Group is honoring a select group of outstanding auto industry analysts for their contribution to the knowledge base of the used-car retail, finance and remarketing industries. To conclude our series of podcasts with these first-ever honorees in the Automotive Intelligence Awards: Industry Analysts program, we talk with Kevin Roberts, director of economic and market intelligence at CarGurus. Roberts, who is from Detroit, has a deep family background in automotive. His great-grandfather worked at Willys-Overland Motors in Toledo, Ohio — "that was Jeep before Jeep," he said — and that tradition of working in the car business continued over three more generations. Combine that with his love of math and economics, and being an auto analyst was a "natural fit" for Roberts. He shares that story and more in our conversation.

He knows the housing market and house music. He knows cars and The Cars. An economist who moved from the real estate market to the automotive market — while moonlighting as a DJ — Cox Automotive chief economist Jonathan Smoke is among our first-ever honorees in the Automotive Intelligence Awards: Industry Analysts program. Smoke joins the Auto Remarketing Podcast to talk about his career journey, day-to-day work as an economist and why putting together auto industry analysis isn't all that different than penning a tune.

Steve Levine of Ignite Consulting Partners made another appearance on the Auto Remarketing Podcast for two reasons. Levine shared how his second book came together to help dealerships with their compliance responsibilities. He also previewed the combined training conferences next month in Las Vegas — BHPH United and Compliance Unleashed.

Paul Gillespie has been involved with banking and auto finance for more than 40 years. He was an executive at AmeriCredit when General Motors purchased the company 15 years ago to form GM Financial. Gillespie's installment contract is about to reach maturity, so to speak, as he's preparing for retirement this spring. He recently appeared again on the Auto Remarketing Podcast to discuss his professional journey, what influenced his retirement decision and wisdom for younger executives.

As part of the inaugural Automotive Intelligence Awards, Cherokee Media Group is honoring a select group of outstanding auto industry analysts for their contribution to the knowledge base of the used-car retail, finance and remarketing industries. Next up on our series of podcasts with these first-ever honorees in the Automotive Intelligence Awards: Industry Analysts program is a conversation with Larry Dixon,who is the vice president of Auction Data Solutions/AuctionNet at NAAA. Dixon has a passion for "connecting the dots" between just sharing data/information and explaining the "why" behind those numbers: it's all about telling a story. He shares his story in this conversation.

As part of the inaugural Automotive Intelligence Awards, Cherokee Media Group is honoring a select group of outstanding auto industry analysts for their contribution to the knowledge base of the used-car retail, finance and remarketing industries. Next up on our series of podcasts with these first-ever honorees in the Automotive Intelligence Awards: Industry Analysts program is a conversation with Jonathan Banks, vice president of product development & valuation services at J.D. Power. Banks talks about first job in automotive — packing books into envelopes during what was supposed to be a summer job at ALG in 1995 — and how that evolved into a decades-long career on the analytics side of the industry.

As part of the inaugural Automotive Intelligence Awards, Cherokee Media Group is honoring a select group of outstanding auto industry analysts for their contribution to the knowledge base of the used-car retail, finance and remarketing industries. Next up on our series of podcasts with these first-ever honorees in the Automotive Intelligence Awards: Industry Analysts program is a conversation with Laura Wehunt, vice president of data & analytics at Black Book. Wehunt talks with Cherokee Media Group senior editor Joe Overby about her early days on Black Book's data team and growing up as a "car fanatic" — even cutting out magazine photos of her dream cars as a kid — as well as her family's background in the dealership business. Plus, she shares the importance of mentorship from leaders at Black Book who have helped her forge her career as a leading auto analyst.

As part of the inaugural Automotive Intelligence Awards, Cherokee Media Group is honoring a select group of outstanding auto industry analysts for their contribution to the knowledge base of the used-car retail, finance and remarketing industries. Kicking off our series of podcasts with these first-ever honorees in the Automotive Intelligence Awards: Industry Analysts program is a conversation with Melinda Zabritski, head of automotive financial insights at Experian Automotive.

Casey Ivins of the Costco Auto Program returns to the Auto Remarketing Podcast to talk about the latest moves from the program in the certified pre-owned segment, expanding the number of used cars available for Costco members and why affinity programs make sense for retailers and automakers. Ivins also talks about how dealers are overcoming CPO supply challenges amid the used-car inventory crunch, including the expansion of OEM certified programs.

Car Pros Automotive Group CEO Matthew Phillips returns to the Auto Remarketing Podcast for a conversation about the origin story of his family's dealer group, opportunities for dealers in CPO and EVs and the group's philanthropy.

When customers want to buy a car but you can't get them financed, what do you do? Most retail dealers let them walk out the door to spend their money somewhere else. In this episode of the Auto Remarketing Podcast, three experts in the realm of Buy Here-Pay Here – Bill Neylan, president and CEO of Tax Max, Mike Downey, president of dealership software provider Auto Master Systems, and Terry MacCauley, CEO of Big Time Advertising and Marketing – explain why and how franchise and independent retail dealers can keep those customers and tap into that large and lucrative market by adding a BHPH component to their operation.

There's "snow" rest for the weary in the car business. Kirsten Von Busch, director of product marketing at Experian Automotive, recalls her 15-hour roadtrip from Chicago to New Orleans and her "most memorable experience" at NADA Show last month after a blizzard blanketed the Big Easy. Plus, Von Busch talks about the "Beyond the Booth" video series she worked on last year to spotlight NOLA's staples and hidden gems ahead of the convention. Plus, Von Busch goes into detail about Experian's special report on the used-car market.