Podcasts about CDK

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Best podcasts about CDK

Latest podcast episodes about CDK

CarDealershipGuy Podcast
How Subaru Quietly Took Over the Northeast—And Lessons for Dealers from Its Billionaire Distributor | Ernie Boch Jr., CEO of Subaru of New England

CarDealershipGuy Podcast

Play Episode Listen Later May 20, 2025 43:22


Today I'm joined by Ernie Boch Jr., CEO of Subaru of New England. We go behind the scenes of his billion-dollar Subaru distribution empire, how he's influencing Subaru's design strategy, his #1 message to dealers facing the reality of tariffs—and much more. This episode is brought to you by: 1. CDK Global - CDK SimplePay is the only payment solution that's built into CDK solutions for unrivaled reliability and financial efficiency. To learn more or schedule a demo visit http://www.CDK.com/simplepay 2. Kenect - The platform auto dealers are using to gather reviews, generate leads, and improve their online reputation, all powered by AI. – @ http://www.kenect.ai 3. Nomad Content Studio - Most dealerships still get social media wrong—ignoring it, posting boring inventory photos, or handing it off to someone without a plan. Meanwhile, the dealer down the street is pulling millions of views and closing real car deals. That's where Nomad Content Studio comes in. They're the team behind dealers like Paragon Honda, Benzs & Bowties, and EV Auto. Nomad trains your videographer, guides what to film, then edits and posts across every platform for you. Want your dealership to be next? Head to http://www.trynomad.co Need help finding top automotive talent? Get started here: ⁠⁠⁠⁠⁠⁠https://www.cdgrecruiting.com/⁠⁠⁠⁠⁠⁠ Interested in advertising with Car Dealership Guy? Drop us a line here: ⁠⁠⁠⁠⁠⁠https://cdgpartner.com⁠⁠⁠⁠⁠⁠ Interested in being considered as a guest on the podcast? Add your name here: ⁠⁠⁠⁠⁠⁠https://bit.ly/3Suismu⁠⁠ Topics: 00:16 How did family legacy shape you? 01:37 Key moments in business evolution 05:59 Biggest auto industry challenges today? 07:45 What makes NE distribution unique? 19:43 How creativity impacts advertising strategies? 22:00 How to maintain OEM relationships? 24:10 Key lessons from Japan trips 30:32 Most promising auto tech innovations 32:07 Future of dealerships - predictions Check out Car Dealership Guy's stuff: CDG News ➤ ⁠⁠⁠⁠⁠⁠https://news.dealershipguy.com/⁠⁠⁠⁠⁠⁠ CDG Jobs ➤ ⁠⁠⁠⁠⁠⁠https://jobs.dealershipguy.com/⁠⁠⁠⁠⁠⁠ CDG Recruiting ➤ ⁠⁠⁠⁠⁠⁠https://www.cdgrecruiting.com/⁠⁠⁠⁠⁠⁠ My Socials: X ➤ ⁠⁠⁠⁠⁠⁠x.com/GuyDealership⁠⁠⁠⁠⁠⁠ Instagram ➤ ⁠⁠⁠⁠⁠⁠instagram.com/cardealershipguy/⁠⁠⁠⁠⁠⁠ TikTok ➤ ⁠⁠⁠⁠⁠⁠tiktok.com/@guydealership⁠⁠⁠⁠⁠⁠ LinkedIn ➤ ⁠⁠⁠⁠⁠⁠linkedin.com/company/cardealershipguy⁠⁠⁠⁠⁠⁠ Threads ➤ ⁠⁠⁠⁠⁠⁠threads.net/@cardealershipguy⁠⁠⁠⁠⁠⁠ Facebook ➤ ⁠⁠⁠⁠⁠⁠facebook.com/profile.php?id=100077402857683⁠⁠⁠⁠⁠⁠ Everything else ➤ ⁠⁠⁠⁠⁠⁠dealershipguy.com⁠⁠⁠⁠⁠⁠ This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.

CarDealershipGuy Podcast
How Family Turmoil—And A Patriarch's Dying Wish—Sparked A Bold New Chapter For Crain Automotive | Christian Crain, VP of Operations at Crain Automotive

CarDealershipGuy Podcast

Play Episode Listen Later Apr 15, 2025 49:15


Today I'm joined by Christian Crain, VP of Operations at Crain Automotive — a 16-store dealer group based in Arkansas. We dig into a story that's both unique and all too common in the car business: generational turmoil, how control can fracture a family, what it takes for the next generation to rebuild and much more. CDG's Automotive Tariff Tracker mentioned in this episode: https://news.dealershipguy.com/p/breaking-cdg-s-automaker-tariff-tracker-is-here-2025-04-03 This episode is brought to you by: 1. Qmerit - Selling EVs can have a lot of friction points. But home charging installation shouldn't be one of them. That's why dealers and automakers trust Qmerit—the go-to expert for home charging installations. Join Qmerit's dealership partner program and start earning referral incentives on every installation. Visit @ https://www.qmerit.com/carguy to learn more. 2. CDK Global - CDK Global is the go-to tech partner for car dealers and automakers. Beyond top-tier software, their Research and Insights team delivers powerful reports year-round—like the Friction Points study, revealing what slows down the buying process and why F&I still matters. Want the full report? Learn more @ https://www.CDK.com/insights 3. CDG Recruiting - The Go-To Talent Partner for Dealers. Hire pre-vetted GMs, sales, F&I, fixed ops, C-suite, and back-office talent—ready to perform. Faster hires, better results. Book a call → http://www.CDGRecruiting.com

Pos. Report
Pos. Report #207 avec Elodie Bonafous

Pos. Report

Play Episode Listen Later Apr 8, 2025 55:14


Ce 207e épisode de Pos. Report reçoit Elodie Bonafous pour parler de son projet Imoca Horizon 29, un mois et demi après la mise à l'eau de son nouveau bateau, plan Verdier sistership de Macif Santé Prévoyance, vainqueur du Vendée Globe 2024 avec Charlie Dalin.Nous commençons par un retour en arrière, la navigatrice rappelant comment s'est lancé ce projet il y a un peu plus de deux ans avec Bertrand Quéguiner et les premières décisions prises, entre design du nouveau bateau, choix du chantier (MerConcept avec CDK), constitution d'une équipe et installation à Port-la-Forêt.Après avoir évoqué sa dernière saison en Figaro en 2024, elle revient ensuite sur la manière dont elle a suivi le Vendée Globe 2024 et les enseignements qu'elle en a tirés pour son propre projet, en observant les performances de Macif Santé Prévoyance et en s'appuyant sur les retours d'expérience techniques de MerConcept.La skippeuse de la baie de Morlaix raconte enfin ses premières navigations sur son Imoca, avec notamment une sortie offshore de 24 heures dans 20-25 noeuds de vent, avec celui qui sera son co-skipper cette saison, Yann Eliès, et se projette sur le programme de l'année, entre Course des Caps et Transat Café L'Or.Diffusé le 8 avril 2025Générique : Fast and wild/EdRecordsPost-production : Grégoire LevillainHébergé par Ausha. Visitez ausha.co/politique-de-confidentialite pour plus d'informations.

CarDealershipGuy Podcast
Inside Nissan's Comeback Gameplan: Profitability, Product Mix, And The Long Road Ahead | Vinay Shahani, Chief Marketing & Sales Officer Nissan/Infiniti USA

CarDealershipGuy Podcast

Play Episode Listen Later Mar 18, 2025 52:10


Today, I'm sitting down with Vinay Shahani, Chief Marketing & Sales Officer at Nissan/Infiniti USA. We break down Nissan's comeback strategy, how its product mix is evolving, whether or not the brand is "over-dealered," and what it all means for the future of the franchise—plus much more. This episode is brought to you by: 1. Corpay - Corpay is transforming how dealerships handle payments. We help you save time, score big rebates, and ditch manual headaches—all while syncing directly with your DMS. Trusted by dealerships coast to coast, Corpay is here to rev up your efficiency and profitability. Don't settle for “good enough” in your AP. Visit @ https://www.corpay.com and see what Corpay can do for your bottom line. 2. CDK Global - CDK Global is the go-to tech partner for car dealers and automakers. Beyond top-tier software, their Research and Insights team delivers powerful reports year-round—like the Friction Points study, revealing what slows down the buying process and why F&I still matters. Want the full report? Learn more @ CDK.com/insights 3. Qmerit - Selling EVs can have a lot of friction points. But home charging installation shouldn't be one of them. That's why dealers and automakers trust Qmerit — the go-to expert for home charging installations. Join Qmerit's Dealership Partner Program and start earning referral incentives on every installation. Visit qmerit.com/carguy to learn more.

PASSION PURPOSE AND POSSIBILITIES
Kristin Hartness - Four-Legged Heroes: How Canines Empower Disabled Kids

PASSION PURPOSE AND POSSIBILITIES

Play Episode Listen Later Mar 17, 2025 40:52


Here's what to expect on the podcast:Kristin's inspiring story of how a service dog transformed her life.Types and categories of service dogs.How CDK serves as a trusted guide for families seeking service dogs.The differences between service dogs, emotional support animals, and therapy dogs.The organization's fundraising initiatives and events.And much more! About Kristin:An accomplished public speaker, Kristin speaks nationally and internationally on the value of service dogs in the lives of people living with a variety of disabilities and the laws which govern them.Kristin joined CDK as Executive Director in the spring of 2002.  She works with communities, schools, and businesses to help them welcome service dog teams through their actions and policies.A service dog user herself, Kristin knows firsthand the independence a service dog brings to an individual.Kristin has lived with Multiple Sclerosis since she was 16 years old, when symptoms first appeared. Connect with Kristin Hartness!Canines For Disabled Kids: Canines For Disabled Kids – Learn more at https://caninesforkids.org/. You can also contact them at 888-KID-DOGS (888-543-3647) or 978-422-5299.LinkedIn: https://www.linkedin.com/company/canines-for-disabled-kids/Facebook: https://www.facebook.com/CaninesforkidsInstagram: https://www.instagram.com/caninesfordisabledkids/YouTube: https://www.youtube.com/@caninesfordisabledkids6197Twitter: https://x.com/K94Kids----- If you're struggling, consider therapy with our sponsor, BetterHelp.Visit https://betterhelp.com/candicesnyder for a 10% discount on your first month of therapy.*This is a paid promotionIf you are in the United States and in crisis or any other person may be in danger -Suicide & Crisis Lifeline Dial 988----- Connect with Candice Snyder!Website: https://www.podpage.com/passion-purpose-and-possibilities-1/Facebook: https://www.facebook.com/candicebsnyder?_rdrPassion, Purpose, and Possibilities Community Group: https://www.facebook.com/groups/passionpurposeandpossibilitiescommunity/Instagram: https://www.instagram.com/passionpurposepossibilities/LinkedIn: https://www.linkedin.com/in/candicesnyder/Shop For A Cause With Gifts That Give Back to Nonprofits: https://thekindnesscause.com/Fall In Love With Artists And Experience Joy And Calm: https://www.youtube.com/@movenartrelaxation

OncoAlert
Dr. Maryam Lustberg & Dr. Elisa Agostinetto discuss CDK4/6 inh in Breast cancer

OncoAlert

Play Episode Listen Later Mar 14, 2025 15:33


Oncology Here & NowIn this interview, Dr. Elisa Agostinetto from the Jules Bordet Institute in Belgium speaks with Dr. Maryam Lustberg from Yale Cancer Center. Together, they dive deep into the use of CDK 4/6 inhibitors in the adjuvant treatment of breast cancer. Their discussion covers the use of Abemaciclib and Ribociclib following the monarchE and NATALEE trials, applications in the treatment of male breast cancer, and much more.Join us!

CarDealershipGuy Podcast
Lessons From Lithia And Beyond: The Habits Driving A Successful Dealer Group With Happy Employees | Michael Speigl, Dealer Principal of WE Auto

CarDealershipGuy Podcast

Play Episode Listen Later Feb 27, 2025 61:06


Welcome to the Car Dealership Guy Podcast. In this episode, I sit down with Michael Speigl, Dealer Principal of We Auto, a Michigan-based dealer group. We discuss the lessons he learned from working for Lithia and how they shaped his own dealerships, why he's investing over $250K in company culture, and the phone call that changed his family's life forever, along with much more. This episode is brought to you by: 1. Phone Ninjas - Is your store missing opportunities before they even hit the lot? Phone Ninjas helps dealers maximize every opportunity with custom scripts and critical coaching on actual customer calls. Get your team certified today and watch your appointment set and show rates double! Visit @ https://www.phoneninjas.com/ to start winning today! 2. CDK Global - our trusted technology partner for car dealers and automakers. CDK doesn't just deliver top-tier tech solutions; they provide game-changing industry insights. Beyond top-tier tech, their Friction Points Study uncovers what's slowing car purchases—highlighting how dealers are closing time gaps and why F&I remains crucial. Get the full report at https://www.cdkglobal.com/insights 3. CDG Recruiting - Building on the success of my industry job board, I'm launching CDG Recruiting — a more hands-on, personalized automotive recruiting service. Our team has decades of experience and has successfully placed over 1,000 roles in the automotive industry. So if you're ready to find your next rockstar employee, try CDG Recruiting today by visiting @ https://www.cdgrecruiting.com/

CarDealershipGuy Podcast
No B.S. Dealer Strategy: How Brett Sutherlin Built a Toyota Powerhouse (& What Brands He's Avoiding) | Brett Sutherlin, Dealer Principal of Sutherlin Automotive Group

CarDealershipGuy Podcast

Play Episode Listen Later Feb 20, 2025 46:50


Welcome to the Car Dealership Guy Podcast. In this episode, I sit down with Brett Sutherlin, Dealer Principal of Sutherlin Automotive Group, to discuss: His no B.S. dealer strategy and what brands he's avoiding, How he's doubling margin vs his competition with Google Business Profiles, Buying dealerships off of Linkedin and much more. This episode is brought to you by: 1. DriveHRIS - DriveHRIS streamlines hiring, onboarding, timesheets, PTO tracking, and payroll— all in one seamless platform. Let DriveHRIS handle HR and Safety so you can focus on what really matters— boosting your CSI scores, improving customer experience, and selling more vehicles. Visit https://drivehris.com/ to grab your FREE workbook on 'Retention Strategies for Dealerships in 2025. 2. CDK Global – Your trusted technology partner for car dealers and automakers. CDK doesn't just deliver top-tier tech solutions; they provide game-changing industry insights. Beyond top-tier tech, their Friction Points Study uncovers what's slowing car purchases—highlighting how dealers are closing time gaps and why F&I remains crucial. Get the full report at CDK.com/insights. 3. CDG Recruiting - Building on the success of my industry job board, I'm launching CDG Recruiting — a more hands-on, personalized automotive recruiting service. Our team has decades of experience and has successfully placed over 1,000 roles in the automotive industry. So if you're ready to find your next rockstar employee, try CDG Recruiting today by visiting @ https://www.cdgrecruiting.com/

Oncology for the Inquisitive Mind
145. Back to Basics - Metastatic Hormone Receptor Positive Breast Cancer

Oncology for the Inquisitive Mind

Play Episode Listen Later Feb 15, 2025 19:41


Metastatic Hormone Receptor-Positive Breast Cancer truly represents the frontier of Medical Oncology, with life expectancy creeping up to and beyond five years. This week, we discuss Monaleesa-2 (Ribociclib), Paloma-2 (Palbociclib) and, of course, highlight the importance of Monarch-3 (Abemaciclib). The great CDK debate continues, and while the phase three trials have a clear winner, it's important to discuss the benefits and cons of each.Studies discussed in the episode:MONALEESA-2PALOMA-2MONARCH-3 (Mention)For more episodes, resources and blog posts, visit www.inquisitiveonc.comPlease find us on Twitter @InquisitiveOnc!If you want us to look at a specific trial or subject, email us at inquisitiveonc@gmail.comArt courtesy of Taryn SilverMusic courtesy of AlisiaBeats: https://pixabay.com/users/alisiabeats-39461785/Disclaimer: This podcast is for educational purposes only. If you are unwell, seek medical advice.Oncology for the Inquisitive Mind is recorded with the support of education grants from our foundation partners Pfizer, Gilead Pharmaceuticals and Merck Pharmaceuticals. Our partners have no editorial rights or early previews, and they have access to the episode at the same time you do. Hosted on Acast. See acast.com/privacy for more information.

CarDealershipGuy Podcast
A $250M Vision to Transform the Auto Retail Landscape | Brian MacDonald

CarDealershipGuy Podcast

Play Episode Listen Later Jan 28, 2025 29:35


Welcome to the Car Dealership Guy Podcast. In this episode, I'm joined by Brian MacDonald, CEO of CDK Global. We explore why he's betting $250M on a major shift in automotive retail, the winners and losers as service department trends evolve, and his prediction for a wave of dealership acquisitions this year—and much more. This episode of the Car Dealership Guy Podcast is brought to you by: 1. Richtech Robotics - Titan is the autonomous parts delivery system that keeps techs in bays, helping you reach new heights of productivity. By eliminating wasted trips to the parts counter, Titan boosts fixed ops efficiency by up to 12%, accelerating service times and streamlining operations. Let Titan handle the heavy lifting – reducing injuries, cutting downtime, and raising your dealership's profitability. For a limited time, Richtech Robotics is offering a FREE 2-week pilot – just cover shipping. Visit @ richtechrobotics.com/cdg to book your trial now. 2. Kenect - The platform auto dealers are using to gather reviews, generate leads, and improve their online reputation, all powered by AI. – Visit @ https://www.kenect.com/

Oncology for the Inquisitive Mind
142. San Antonio Breast Cancer Symposium 2024 - Part 1

Oncology for the Inquisitive Mind

Play Episode Listen Later Jan 26, 2025 28:06


Welcome back to Oncology for the Inquisitive Mind, where we head back to late 2024 and cover some pivotal trials and ideas from the San Antonio Breast Cancer Conference 2024.This episode broadly covers hormone receptor-positive breast cancer and looks at another CDK comparison (real-world data). While the idea is not new, the potential implications from well-gathered "phase 4" data is a curious discussion point. Other topics include the ESR1 mutation and Imlunestrant, Patritumab Deruxtecan in hormone receptor-positive disease and the role of CTDNA in tumour burden and recurrence in early breast cancerStudies discussed in the episode:SOLTI-VALENTINEEMBER 3ctDNA in EBCCDK ComparisonFor more episodes, resources and blog posts, visit www.inquisitiveonc.comPlease find us on Twitter @InquisitiveOnc!If you want us to look at a specific trial or subject, email us at inquisitiveonc@gmail.comArt courtesy of Taryn SilverMusic courtesy of AlisiaBeats: https://pixabay.com/users/alisiabeats-39461785/Disclaimer: This podcast is for educational purposes only. If you are unwell, seek medical advice.Oncology for the Inquisitive Mind is recorded with the support of education grants from our foundation partners Pfizer, Gilead Pharmaceuticals and Merck Pharmaceuticals. Our partners have no editorial rights or early previews, and they have access to the episode at the same time you do. Hosted on Acast. See acast.com/privacy for more information.

The Automotive Troublemaker w/ Paul J Daly and Kyle Mountsier
2025 Predictions by Paul, Kyle and Steve Greenfield, Generation Beta Is Here

The Automotive Troublemaker w/ Paul J Daly and Kyle Mountsier

Play Episode Listen Later Jan 2, 2025 18:13 Transcription Available


Shoot us a Text.It's the first show of a new year, and with it, we've got predictions, predictions, predictions! Plus, we celebrate the arrival of the newest generation, Gen Beta!Show Notes with links:Here are our predictions: 2025 will bring new norms in communication, marketing, and EVs(Paul) More concerted effort to differentiate based on the individual people and personalities of stores/groups(Kyle) Dealers will spend more on in house creative and social media than they ever have as a percentage of their marketing budget(Paul) EV sales strategy and effort in new/used will no longer be just for early adopters(Kyle) American-made OEMs will make R&D deals for EV technology to attempt to compete in the global EV race(Paul) AI use in everything from strategy to marketing to analysis will skyrocket(Kyle )AI will enable true digital finance application, approval, and recommendations for more seamless deal flowBONUS: (Kyle) Automotive conferences will finally get better coffeeSpeaking of predictions, Steve Greenfield released his list for 2025, and there are some doozies!He predicts huge moves in the OEM space, suggesting that VW will acquire Rivian, GM and Ford will merge to fend off Chinese OEMs, and BYD will acquire Stellantis to get around US tariffs. Amazon will add 10 OEMs to its program by the end of the year.He sees several major companies going public, including Carfax, J.D. Power and Solera. M&A activity will be unprecedented under the Trump administration, and CDK and Reynolds will merge.Looking for disruptors? Greenfield suggests to watch out for Foxconn, the world's largest electronics manufacturer, who already purchased a former GM plant in Ohio.As we ring in 2025, meet Generation Beta—the latest cohort born into a world of rapid innovation and automation. These kids will grow up alongside AI and immersive technologies, shaping a future that feels straight out of science fiction.Generation Beta covers children born from 2025 to 2039, following Generation Alpha (2010–2024). This marks the second generation born entirely in the 21st century.Their parents are predominantly Gen Z and young Millennials, these parents will raise their kids amidst the most advanced tech yet.Generation Beta may never know a world without autonomous cars, AI assistants, and immersive virtual environments. Many may even outlive the 21st century.By 2035, Generation Beta is projected to represent 16% of the global population, according to demographer Mark McCrindle, who said “These generations will grow up in a world of total technological integration,”Hosts: Paul J Daly and Kyle MountsierGet the Daily Push Back email at https://www.asotu.com/ JOIN the conversation on LinkedIn at: https://www.linkedin.com/company/asotu/ Read our most recent email at: https://www.asotu.com/media/push-back-email

What the Fixed Ops?! (WTF?!)
AI Will EXPLODE in 2025! - #automotive #training #shorts

What the Fixed Ops?! (WTF?!)

Play Episode Listen Later Dec 27, 2024 0:57


Russell Hill talks about the growth of AI and the players joining the field as OpenAI turns three years old. Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering the most effective tools in the industry. Let's grow together. Schedule your complimentary consultation today.https://www.gdsdealers.com/?utm_source=wtf&utm_medium=podcast&utm_campaign=2025BE THE 1ST TO KNOW. LIKE and FOLLOW HERE www.linkedin.com/company/fixed-ops-marketinghttps://www.youtube.com/channel/@fixedopsmarketingGet watch and listen links, as well as full episodes and shorts: www.fixedopsmarketing.com/wtfJoin Managing Partner and Host, Russell B. Hill and Charity Dunning, Co-Host and Chief Marketing Officer of FixedOPS Marketing, as we discuss life, automotive, and the human journey in WTF?!#podcast #automotive #fixedoperations

Serie A Audio Experience by IFTV
Do Milan REGRET selling CDK?!

Serie A Audio Experience by IFTV

Play Episode Listen Later Dec 24, 2024 48:41


00:00 - 10:48 Why did Milan sell CDK… 10:48 - 11:38 NEW MERCH 11:38 - 17:20 Atalanta OVER PSG 17:20 - 23:20 Would you SELL Theo Hernandez? 23:20 - 26:48 Roma's BOUNCEBACK 26:48 - 34:10 Napoli/Scudetto talk 34:10 - 36:19 Inter are still the BEST 36:19 - 39:45 Juventus/Monza thoughts 39:45 - 42:10 Rest of teams 42:10 - 48:41 What teams need to WIN the Scudetto --- Support this podcast: https://podcasters.spotify.com/pod/show/italianfootballtv/support

Serie A Audio Experience by IFTV
Do Milan REGRET selling CDK?!

Serie A Audio Experience by IFTV

Play Episode Listen Later Dec 24, 2024 33:57


00:00 - 10:48 Why did Milan sell CDK… 10:48 - 11:38 NEW MERCH  11:38 - 17:20 Atalanta > PSG 17:20 - 23:20 Would you SELL Theo Hernandez? 23:20 - 26:48 Roma's BOUNCEBACK  26:48 - 34:10 Napoli/Scudetto talk 34:10 - 36:19 Inter are still the BEST 36:19 - 39:45 Juventus/Monza thoughts 39:45 - 42:10 Rest of teams 42:10 - 48:41 What teams need to WIN the Scudetto --- Support this podcast: https://podcasters.spotify.com/pod/show/italianfootballtv/support

What the Fixed Ops?! (WTF?!)
CDK: Ransomware and Resilience - #automotive #training #shorts

What the Fixed Ops?! (WTF?!)

Play Episode Listen Later Dec 24, 2024 0:40


FixedOPS Marketing co-founder Russell Hill talks about the ransomware attack on CDK that shook the automotive industry and the US economy at large.Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering the most effective tools in the industry. Let's grow together. Schedule your complimentary consultation today.https://www.gdsdealers.com/?utm_source=wtf&utm_medium=podcast&utm_campaign=2025BE THE 1ST TO KNOW. LIKE and FOLLOW HERE www.linkedin.com/company/fixed-ops-marketinghttps://www.youtube.com/channel/@fixedopsmarketingGet watch and listen links, as well as full episodes and shorts: www.fixedopsmarketing.com/wtfJoin Managing Partner and Host, Russell B. Hill and Charity Dunning, Co-Host and Chief Marketing Officer of FixedOPS Marketing, as we discuss life, automotive, and the human journey in WTF?!#podcast #automotive #fixedoperations

What the Fixed Ops?! (WTF?!)
WTF?!! Special: 2024 Year in Review - What the Fixed Ops?! Full Episode!

What the Fixed Ops?! (WTF?!)

Play Episode Listen Later Dec 23, 2024 58:35


WTF?! Co-hosts Russell B. Hill and Charity Dunning are joined by WTF?! producer Patrick Smyth to talk about the events that shaped automotive in 2024. Whether it's the cyber attack on CDK, the rise of AI in daily life, or the fear of change, the WTF?! crew are discussing it!Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering the most effective tools in the industry. Let's grow together. Schedule your complimentary consultation today.https://www.gdsdealers.com/?utm_source=wtf&utm_medium=podcast&utm_campaign=2025BE THE 1ST TO KNOW. LIKE and FOLLOW HERE www.linkedin.com/company/fixed-ops-marketinghttps://www.youtube.com/channel/@fixedopsmarketingGet watch and listen links, as well as full episodes and shorts: www.fixedopsmarketing.com/wtfJoin Managing Partner and Host, Russell B. Hill and Charity Dunning, Co-Host and Chief Marketing Officer of FixedOPS Marketing, as we discuss life, automotive, and the human journey in WTF?!#podcast #automotive #fixedoperations

The Other Side Of The Firewall
The Best of 2024 Compliation Ep2

The Other Side Of The Firewall

Play Episode Listen Later Dec 17, 2024 16:20


A software company called CDK was hacked, causing 15,000 car dealerships across North America to be crippled. The dealerships relied on CDK's software for various operations, including car sales and maintenance. Some dealerships had to resort to pen and paper, while others were unable to perform any tasks. The attack had a significant impact on the auto industry, which made $1.2 trillion in US sales last year. CDK may be considering paying tens of millions of dollars in ransom to get their systems back online. The attack highlights the vulnerability of relying on a single software system and the importance of cybersecurity. Article: Software company plans to pay tens of millions in ransom to hackers who crippled car dealerships across North America https://fortune.com/2024/06/22/cdk-ransomware-attack-payment-hackers-tens-millions-car-dealerships/?fbclid=IwZXh0bgNhZW0CMTAAAR0_fKavbGHuRkY00NWXOFTjWJS9wQOmOvLEr2LnRVcpdnHLSWKFkDMKx_w_aem_5kYVNN1IGftjtBwEY55iwA Please LISTEN

The Automotive Troublemaker w/ Paul J Daly and Kyle Mountsier
Tekion-CDK Squabble, Maximising Last 2 Weeks Of Year, GPT Can See

The Automotive Troublemaker w/ Paul J Daly and Kyle Mountsier

Play Episode Listen Later Dec 13, 2024 18:30


Shoot us a Text.12 days until Christmas, and today we've got Todd Caputo joining the show to discuss the Tekion lawsuit against CDK, how to make the most out of the last 2 weeks and GPT's latest update that gives it vision.Show Notes with links:The battle over dealership data is heating up as Tekion files a federal antitrust lawsuit against CDK Global, claiming anti-competitive practices. CDK, however, is firing back, labeling the lawsuit as retaliatory and lacking merit.Tekion's lawsuit accuses CDK of abusing its control over dealership data to stifle competition in the DMS market.CDK claims the suit is retaliation for a cease-and-desist letter regarding Tekion's “unauthorized access” to CDK's systems.A spokesperson for CDK called the lawsuit a “marketing stunt” and emphasized its history of facilitating dealer and vendor data transfers.Tekion cited CDK's initial refusal to share data with Asbury Automotive Group as an example of anticompetitive behavior.A court ruled in October that CDK must provide Asbury with data for its pilot of Tekion's system, following delays by CDK.ChatGPT can see. OpenAI introduced live video input and screen-sharing capabilities for ChatGPT during its Day 6 live stream event.Users can now analyze and discuss visual contexts in real time through a new video icon in the mobile app.The update is available to Plus, Pro, and Team subscribers, with Enterprise and Edu users gaining access in January.A new festive voice option lets users chat with Santa, available as a seasonal feature until early January.As this upgrade fulfills OpenAI's promise of visual understanding, further solidifying the shift towards conversational AI with advanced vision capabilities.OpenAI CEO commented: “This brings ChatGPT closer to true multimodal interaction.” Hosts: Paul J Daly and Kyle MountsierGet the Daily Push Back email at https://www.asotu.com/ JOIN the conversation on LinkedIn at: https://www.linkedin.com/company/asotu/ Read our most recent email at: https://www.asotu.com/media/push-back-email

Radio Rossonera
TAPPA A BERGAMO, DIREZIONE EUROPA | Lunch Press con Daniele Brogna e Daniele Triolo (Pianeta Milan)

Radio Rossonera

Play Episode Listen Later Dec 6, 2024 62:35


Stasera a Bergamo contro l'Atalanta di Cdk per confermare il processo di crescita della squadra di mister Fonseca e per restare attaccati alla testa della classifica.Diventa un supporter di questo podcast: https://www.spreaker.com/podcast/radio-rossonera--2355694/support.

The Automotive Troublemaker w/ Paul J Daly and Kyle Mountsier
Hyundai-Amazon Sales Coming In January, Betting on Auto Bonds, Distracted Holiday Driving

The Automotive Troublemaker w/ Paul J Daly and Kyle Mountsier

Play Episode Listen Later Nov 25, 2024 10:47


Shoot us a Text.We're rooting for a great end to the month as we enter Thanksgiving week. Today, we're talking about how Hyundai and Amazon's online retail platform could enter its next phase in January, how Wall Street investors are still bullish on auto loans and how this week signals a new level of danger for drivers.Show Notes with links:Thank Dan Shine for having us on Fridays Daily Drive PodcastHyundai's online retail platform with Amazon faced setbacks from the CDK cyberattack but is now on track for a January pilot phase launch. Despite technological and operational hurdles, dealers are increasingly optimistic about the program's potential.Over 80% of Hyundai's 841 dealers expressed interest in the platform, signaling strong support.Hyundai addressed dealer concerns, ensuring sales remain tied to the dealership, not Amazon.The CDK outage disrupted over half of Hyundai's dealer network, delaying progress.Other challenges include trade-in valuation and flexible financing options.Hyundai CEO Jose Munoz said that “Customers want to go to the dealer to get the car themselves. That's one of the reasons why a lot of dealers have seen this not as a competition, but as something that reinforces their sales.”Investors are doubling down on auto loans, even as rising delinquencies signal financial stress for consumers. Wall Street remains bullish, betting on a strong economy to balance the risks.Subprime auto bonds sales surged to $40B in 2023, up 17% from last year.Investor demand is immense; some bond deals are oversubscribed by 20x.Auto bond yields have tripled since 2021, with low-grade bonds offering 6%.Delinquencies, now at 3.8%, are the highest since 2010, affecting low-income borrowers most.Analysts argue that car payments are prioritized; “You can live in your car, but you can't drive your house,” says Daniel Liesener.Thanksgiving week sees a sharp rise in distracted driving, making it one of the riskiest travel periods of the year. Peak travel times amplify those dangers with increased phone use and speeding.Thanksgiving Day distraction rates soar 18% higher than a typical Thursday.Speeding doubles during Thanksgiving week, contributing to additional crashes.The Wednesday before Thanksgiving sees distraction up 7%, peaking on the holiday itself.Distraction is highest from 9:00 a.m. to 1:00 p.m. on Thanksgiving Day, dropping during typical dinner hours.“Early morning travel offers safer conditions,” highlights the report, urging caution.Hosts: Paul J Daly and Kyle MountsierGet the Daily Push Back email at https://www.asotu.com/ JOIN the conversation on LinkedIn at: https://www.linkedin.com/company/asotu/ Read our most recent email at: https://www.asotu.com/media/push-back-email

CarDealershipGuy Podcast
#138 How AI Is Sneaking Into Car Dealerships—And Shaping the Business | Leigh Ann Conver, Sr. Director of CDK Data Services

CarDealershipGuy Podcast

Play Episode Listen Later Nov 19, 2024 35:09


Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Leigh Ann Conver, Senior Director of CDK Data Services. We discuss how AI is quietly integrating into dealership operations, the top AI trends for 2024 and how dealerships of all sizes can leverage AI to boost car sales. This episode of the Car Dealership Guy Podcast is brought to you by: Edmunds - Premier is a solution from Edmunds that connects you with in-market shoppers when, where, and how they want to connect. Learn more at https://edmu.in/4hUjIcv Dealer Pay – Designed to increase, productivity and customer retention, Dealer Pay is a "dealer-specific' payments acceptance solution with over 25 years of experience as a trusted payments partner for dealerships across the US. Contact Julie today - julie@dealer-pay.com or 636-442-4901. CDK Global - Empowering dealers with the tools and technology to build deeper customer relationships. Learn more @ https://www.cdkglobal.com/dealership-xperience-platform Interested in advertising with Car Dealership Guy? Drop us a line here Interested in being considered as a guest on the podcast? Add your name here Topics: (00:00:00) - Intro (00:02:22) - Leigh's career and background (00:05:10) - What are you seeing in the industry concerning AI? (00:06:16) - The 2024 AI Survey (00:14:13) - Where is the positive impact of AI being seen by dealers? (00:18:27) - What are people missing who aren't utilizing AI? (00:24:42) - Does dealership size indicate whether they are adopting AI? (00:28:15) - Where are you seeing the most effectiveness of AI in dealerships? (00:30:33) - What's in your product pipeline? (00:34:08) - Closing thoughts Read the 2024 AI in Automotive Insights and Innovations from CDK here: https://cms.cdkglobal.com/2024_CDK_AI Check out Car Dealership Guy's stuff: CDG News ➤ https://news.dealershipguy.com/ CDG Jobs ➤ https://jobs.dealershipguy.com/ CDG Recruiting ➤ https://www.cdgrecruiting.com/ My Socials: X ➤ https://www.twitter.com/GuyDealership Instagram ➤ https://www.instagram.com/cardealershipguy/ TikTok ➤ https://www.tiktok.com/@guydealership LinkedIn ➤ https://www.linkedin.com/company/cardealershipguy/ Threads ➤ https://www.threads.net/@cardealershipguy Facebook ➤ https://www.facebook.com/profile.php?id=100077402857683 Everything else ➤ dealershipguy.com This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.

The Automotive Troublemaker w/ Paul J Daly and Kyle Mountsier
Car Buying Harder In October, Cybertruck Day Supply, OpenAI's Operator

The Automotive Troublemaker w/ Paul J Daly and Kyle Mountsier

Play Episode Listen Later Nov 14, 2024 13:19


Shoot us a Text.It's Thursday, and we're almost halfway through November. Today, we're talking about a CDK study that says car buying got harder for consumers in October, how Tesla has exhausted its Cybertruck reservation list and OpenAI's autonomous Operator that's coming to a computer near you.Show Notes with links:According to a recent CDK Global study, shoppers struggled a bit more in October with finding the right car as inventory disruptions such as stop sales, model turnovers, and natural disasters took a toll on the Ease of Purchase.87% of buyers reported an easy car-buying experience, down from September's 89% and August's record 93%.Only 49% of shoppers could buy their preferred vehicle on the lot, down from 54% in September, with the test-drive ease rate also slipping to 78%—a rare dip below 80%.Complaints about "too many things to choose from" and excessive paperwork led to a slight drop in ease for form completion, falling to 70% in October from 72% in September.The time it took to finalize purchases increased for 32% of buyers, up from 25% in September. Just 15% experienced a quicker purchase process, a significant drop from last month's 25%.Tesla has begun offering Cybertrucks directly from new vehicle inventory, indicating that its once-massive reservation backlog may have dwindled.U.S. buyers can now order and receive a Cybertruck in roughly a week, suggesting Tesla has exhausted its initial backlog.Despite over a million initial reservations, Tesla has only delivered approximately 50,000 Cybertrucks in the United States so far.Changes in the production model, including a higher price and lower range than originally promised, may have deterred some reservation holders.Tesla has expanded Cybertruck deliveries to Mexico and Canada to match rising production capacity.OpenAI is set to release a new AI agent, codenamed "Operator," designed to take actions on users' computers, like writing code or booking travel. The tool is expected to launch as a research preview in January.Operator will be available through OpenAI's API, allowing developers to integrate it into various applications.The tool aligns with an industry trend toward AI agents capable of completing complex, multi-step tasks autonomously.Competitors like Anthropic, Microsoft, and Google are also developing similar agent tools to manage tasks for users.OpenAI's Sam Altman has hinted at this shift, calling it the next “giant breakthrough” in AI during a recent Reddit AMA.Hosts: Paul J Daly and Kyle MountsierGet the Daily Push Back email at https://www.asotu.com/ JOIN the conversation on LinkedIn at: https://www.linkedin.com/company/asotu/ Read our most recent email at: https://www.asotu.com/media/push-back-email

Le 13/14
Chantier naval CDK : le carbone au cœur des interrogations !

Le 13/14

Play Episode Listen Later Nov 7, 2024 4:23


durée : 00:04:23 - Une semaine dans leurs vies - C'est l'un des débats qui agitent le monde de la voile : comment construire des bateaux plus propres ? Comment la course au large peut-elle participer à la décarbonation du transport maritime ? Des questions légitimes, assure-t-on du côté de CDK.

Le 13/14
Chantier naval CDK : 120 salariés et une multitude de métiers

Le 13/14

Play Episode Listen Later Nov 6, 2024 4:10


durée : 00:04:10 - Une semaine dans leurs vies - Depuis ses débuts en 1984, le chantier naval CDK, l'un des leaders mondiaux de la construction de bateaux de course au large, a vu ses effectifs gonfler : 120 personnes sur ses 3 sites en Bretagne et à la Rochelle. Avec la technologie de pointe, les métiers ont aussi beaucoup évolué.

Le 13/14
Chantier naval CDK : le gigantisme de la construction de bateaux de course

Le 13/14

Play Episode Listen Later Nov 5, 2024 4:19


durée : 00:04:19 - Une semaine dans leurs vies - Que ce soit pour un monocoque qui va faire le tour du monde ou un trimaran ultim, construire un bateau de course en carbone est une performance. Il faut pour cela des équipements massifs, comme un four géant.

Le 13/14
Le chantier naval CDK Group, l'un des leaders de la construction des bateaux de course, fête ses 40 ans

Le 13/14

Play Episode Listen Later Nov 4, 2024 4:22


durée : 00:04:22 - Une semaine dans leurs vies - Le chantier naval CDK, créé en 1974 à Port-la-Forêt dans le Finistère, est devenue en 4 décennies une référence dans la construction navale. De ses ateliers, sont sortis 5 bateaux vainqueurs du Vendée Globe, dont les 4 derniers.

The CyberWire
UnitedHealth breach numbers confirmed.

The CyberWire

Play Episode Listen Later Oct 25, 2024 26:42


UnitedHealth confirms breach numbers. Patient privacy pains. Amazon vs. APT29. CDK vulnerability threatens user security. Fog and Akira take aim at SonicWall. Level up or log off. LinkedIn in hot water. Open source, closed doors.  Watt's the risk? Today, we are joined by Itzik Alvas, Entro Security's CEO and Co-Founder, discussing their research team's work on non-human identities and secrets management. And Muni Metro hits Ctrl+Alt+Delete on floppy disks! Remember to leave us a 5-star rating and review in your favorite podcast app. Miss an episode? Sign-up for our daily intelligence roundup, Daily Briefing, and you'll never miss a beat. And be sure to follow CyberWire Daily on LinkedIn. CyberWire Guest Today, we are joined by Itzik Alvas, Entro Security's CEO and Co-Founder, discussing their research team's work on non-human identities and secrets management. You can learn more here.  Selected Reading UnitedHealth: 100 Million Individuals Affected by the Change Healthcare Data Breach (Heimdal) OnePoint Patient Care data breach impacted 795916 individuals (Security Affairs) Amazon identified internet domains abused by APT29 (AWS Security Blog)  RDP configuration files as a means of obtaining remote access to a computer or "Rogue RDP" (CERT-UA#11690) (CERT-UA)  AWS Cloud Development Kit flaw exposed accounts to full takeover (The Register)  Arctic Wolf Labs Observes Increased Fog and Akira Ransomware Activity Linked to SonicWall SSL VPN (Arctic Wolf)  Lazarus Group Exploits Chrome 0-Day for Crypto with Fake NFT Game (Hackread)  LinkedIn hit with $335 million fine for using member data for ad targeting without consent (The Record)  Linux creator approves de-listing of several kernel maintainers associated with Russia (The Record)  U.S. CISA adds Cisco ASA and FTD, and RoundCube Webmail bugs to its Known Exploited Vulnerabilities catalog (Security Affairs) Cybersecurity Isn't Easy When You're Trying to Be Green (Dark Reading)  Goodbye, floppies - San Francisco pays Hitachi $212 million to remove 5.25-inch disks from its light rail service (TechSpot) Share your feedback. We want to ensure that you are getting the most out of the podcast. Please take a few minutes to share your thoughts with us by completing our brief listener survey as we continually work to improve the show.  Want to hear your company in the show? You too can reach the most influential leaders and operators in the industry. Here's our media kit. Contact us at cyberwire@n2k.com to request more info. The CyberWire is a production of N2K Networks, your source for strategic workforce intelligence. © N2K Networks, Inc. Learn more about your ad choices. Visit megaphone.fm/adchoices

Automotive News Weekend Drive
Oct. 25, 2024 | Scout reveals models, angers dealers; CDK's David Thomas

Automotive News Weekend Drive

Play Episode Listen Later Oct 25, 2024 21:39


Oct. 25, 2024 | Scout reveals models, angers dealers; CDK's David Thomas by Automotive News

The Oncology Nursing Podcast
Episode 333: Pharmacology 101: CDK Inhibitors

The Oncology Nursing Podcast

Play Episode Listen Later Oct 18, 2024 35:58


“CDK4/6 inhibition is considered to be a milestone in the realm of targeted breast cancer therapy. The combination of CDK4/6 inhibitors with the endocrine therapy has really emerged as the foremost therapeutic modality for patients diagnosed with hormone receptor–positive, HER2-negative, advanced breast cancer,” ONS member Teresa Knoop, MSN, RN, AOCN®-emeritus, independent nurse consultant in Nashville, TN, told Jaime Weimer, MSN, RN, AGCNS-BS, AOCNS®, manager of oncology nursing practice at ONS, during the latest episode in our series about anticancer drug classes. Music Credit: “Fireflies and Stardust” by Kevin MacLeod Licensed under Creative Commons by Attribution 3.0  Earn 0.75 contact hours of nursing continuing professional development (NCPD) by listening to the full recording and completing an evaluation at courses.ons.org by October 18, 2026. The planners and faculty for this episode have no relevant financial relationships with ineligible companies to disclose. ONS is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center's Commission on Accreditation. Learning outcome: Learners will report an increase in knowledge related to CDK inhibitors. Episode Notes  Complete this evaluation for free NCPD.  Oncology Nursing Podcast™ episodes: Pharmacology 101 series Episode 329: Pharmacology 101: BRAF Inhibitors Episode 313: Cancer Symptom Management Basics: Other Pulmonary Complications Episode 295: Cancer Symptom Management Basics: Pulmonary Embolism, Pneumonitis, and Pleural Effusion Episode 80: Patients Need Checkpoint Inhibitor Education Episode 5: New Guidelines for Managing Immunotherapy-Related Adverse Events ONS Voice articles: Combination CDK4/6 and Fulvestrant Has Survival Benefits in Late-Stage Breast Cancer FDA Approves Inavolisib With Palbociclib and Fulvestrant for Endocrine-Resistant, PIK3CA-Variant, HR-Positive, HER2-Negative, Advanced Breast Cancer FDA Approves Ribociclib With an Aromatase Inhibitor and Ribociclib and Letrozole Co-Pack for Early High-Risk Breast Cancer FDA Expands Early Breast Cancer Indication for Abemaciclib With Endocrine Therapy FDA Warns of Rare Lung Inflammation With Certain CDK4/6 Inhibitors Manage Immunotherapy-Related Diarrhea and Colitis Oncology Drug Reference Sheet: Ribociclib The Case of the CTCAE Assessment for CDK4/6 Adverse Events ONS book: Clinical Guide to Antineoplastic Therapy: A Chemotherapy Handbook (fourth edition) Clinical Journal of Oncology Nursing article: Targeted Therapies: Treatment Options for Patients With Metastatic Breast Cancer ONS Symptom Intervention: Prevention of Infection: General  ONS Breast Cancer Learning Library ONS CDK4/6 Administration Checklist ONS Oral Anticancer Medication Toolkit  Breastcancer.org Susan G. Komen: CDK4/6 Inhibitors Ibrance® (palbociclib) patient site Kisqali® (ribociclib) patient site Verzenio® (abemaciclib) patient site To discuss the information in this episode with other oncology nurses, visit the ONS Communities.  To find resources for creating an Oncology Nursing Podcast club in your chapter or nursing community, visit the ONS Podcast Library. To provide feedback or otherwise reach ONS about the podcast, email pubONSVoice@ons.org. Highlights From This Episode “Common toxicity among this class of agents are things like nausea/vomiting, diarrhea, fatigue. All three are associated with low white blood cell counts, which we know as neutropenia, which can cause an increased risk of infection.” TS 10:46 “All three of these CDK4/6 inhibitors are pills taken by mouth, and in most cases they're all given along with endocrine therapy treatments. So, patients will be taking more than one drug. Teach patients how they will take their medication. And the frequency among the three drugs may vary.” TS 13:33 “Patients and caregivers need to know the time of day to take the pills, whether they need to be taken with or without food, or what to do if they miss a dose. We need to help them with a system for organizing the medications. They may find it helpful to use a pill organizer or set reminders on their smartphone, their smartwatch, their computer.” TS 14:29  “Pharmacy and nursing, in my experience, collaborate greatly by determining those drug–drug and drug–food interactions. It is so crucial in determining those interactions and educating our patients because we have to remind patients at each appointment and review these drugs and foods and other things they may be taking, at each appointment. And that often can be done by either pharmacists or nurses or both in collaboration.” TS 23:29 “This class of drug is generally well-tolerated, and I do want nurses to know that that we can help patients with these side effects. And they are generally well-tolerated with appropriate management.” TS 30:55 

CarDealershipGuy Podcast
#126 Q4 Auto Market Forecast: The need-to-know trends and predictions, Buying habits of Gen Z car shoppers, Why overnight test drives sell cars | David Thomas, Director of Content Marketing at CDK Global

CarDealershipGuy Podcast

Play Episode Listen Later Oct 10, 2024 39:01


Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with David Thomas, Director of Content Marketing at CDK Global where we dive into a Q4 auto market forecast: How Gen Z is buying cars, Have we reached an EV sales equilibrium, why overnight test drives sell cars, Trends and predictions for the quarter ahead. This episode of the Car Dealership Guy Podcast is brought to you by: Cars Commerce - The platform to simplify everything about buying and selling cars. Learn more at https://www.carscommerce.inc/ CDK Global - CDK will once again be streaming its annual industry conference CDK Connect 2024 on October 22. This year's virtual CONNECT conference will feature CDK's latest product innovations, a keynote from CEO Brian MacDonald, and live breakout sessions focused across all operations of the dealership.  You can register for CDK CONNECT at the link in our notes below or by visiting http://CDK.com/Connect CDG Recruiting - a more hands-on, white-glove automotive recruiting service with decades of experience successfully placing over 1,000 roles in the automotive industry. Try CDG Recruiting today by visiting cdgrecruiting.com Interested in advertising with Car Dealership Guy? Drop us a line here Interested in being considered as a guest on the podcast? Add your name here Topics: (00:00:00) - Intro (00:00:53) - Catching up with David (00:02:30) - CDK's Ease of Purchase study (00:08:40) - EV sales trends (00:15:32) - Will there be brand dispersion in Q4? (00:19:13) - EV shopper journey studies (00:26:17) - Buying patterns across age groups (00:30:47) - The Dealership as a workplace study Check out Car Dealership Guy's stuff: CDG News ➤ https://news.dealershipguy.com/ CDG Jobs ➤ https://jobs.dealershipguy.com/ CDG Recruiting ➤ https://www.cdgrecruiting.com/ My Socials: X ➤ https://www.twitter.com/GuyDealership Instagram ➤ https://www.instagram.com/cardealershipguy/ TikTok ➤ https://www.tiktok.com/@guydealership LinkedIn ➤ https://www.linkedin.com/company/cardealershipguy/ Threads ➤ https://www.threads.net/@cardealershipguy Facebook ➤ https://www.facebook.com/profile.php?id=100077402857683 Everything else ➤ dealershipguy.com This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.

CarDealershipGuy Podcast
#125 The payments nightmare hiding in dealerships, Shocking trends in down payments, Saving dealerships 20 hrs of work every week | Julie Douglas, CEO of Dealer Pay

CarDealershipGuy Podcast

Play Episode Listen Later Oct 8, 2024 30:22


Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Julie Douglas, CEO of Dealer Pay where we discuss: The accounting nightmare hiding in dealerships, Saving dealers 20 hrs of work per week, shocking trends in down payments for 2024 and much more! This episode of the Car Dealership Guy Podcast is brought to you by: CDK Global - CDK will once again be streaming its annual industry conference CDK Connect 2024 on October 22. This year's virtual CONNECT conference will feature CDK's latest product innovations, a keynote from CEO Brian MacDonald, and live breakout sessions focused across all operations of the dealership.  You can register for CDK CONNECT at the link in our notes below or by visiting http://CDK.com/Connect CDG Recruiting - a more hands-on, white-glove automotive recruiting service with decades of experience successfully placing over 1,000 roles in the automotive industry. Try CDG Recruiting today by visiting cdgrecruiting.com Dealer Pay – Designed to increase, productivity and customer retention, Dealer Pay is a "dealer-specific' payments acceptance solution with over 25 years of experience as a trusted payments partner for dealerships across the US. Contact Julie today - julie@dealer-pay.com or 636-442-4901. Interested in advertising with Car Dealership Guy? Drop us a line here Interested in being considered as a guest on the podcast? Add your name here Topics: (00:01:19) - Julie's background and career (00:03:28) - What problem did you identify in our industry and what are you solving for? (00:08:48) - What are the key problems dealers want to solve when they talk to you? (00:10:37) - How are you helping dealers? (00:12:33) - What are you saving a dealer in terms of cost? (00:13:28) - What patterns are you seeing in terms of dealers overpaying? (00:15:18) - What is the average dealership paying for processing? (00:16:53) - What crazy things have you seen at dealerships? (00:18:25) - Where are dealers leaving money on the table? (00:20:20) - Does anything keep you up at night? (00:21:27) - What is the consumer experience like at DealerPay? (00:22:29) - Julie's shoe strategy (00:24:33) - What does the future look like for your company? (00:26:42) - What trends do the data tell you? Check out Car Dealership Guy's stuff: CDG News ➤ https://news.dealershipguy.com/ CDG Jobs ➤ https://jobs.dealershipguy.com/ CDG Recruiting ➤ https://www.cdgrecruiting.com/ My Socials: X ➤ https://www.twitter.com/GuyDealership Instagram ➤ https://www.instagram.com/cardealershipguy/ TikTok ➤ https://www.tiktok.com/@guydealership LinkedIn ➤ https://www.linkedin.com/company/cardealershipguy/ Threads ➤ https://www.threads.net/@cardealershipguy Facebook ➤ https://www.facebook.com/profile.php?id=100077402857683 Everything else ➤ dealershipguy.com This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.

CarDealershipGuy Podcast
#121 The imminent evolution of AI in car dealerships, Best uses cases of AI in dealerships, How he's transforming 50% of US franchise dealers | Devin Daly, Co-Founder & CEO of Impel

CarDealershipGuy Podcast

Play Episode Listen Later Sep 24, 2024 33:08


Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Devin Daly, CEO of Impel where we discuss: The imminent evolution of AI in car dealerships, BTS of his recent $100M acquisition, How he's transforming 50% of all US franchise dealers, The best use cases for AI in car dealerships and much more! This episode of the Car Dealership Guy Podcast is brought to you by: CDK Global - CDK will once again be streaming its annual industry conference CDK Connect 2024 on October 22. This year's virtual CONNECT conference will feature CDK's latest product innovations, a keynote from CEO Brian MacDonald, and live breakout sessions focused across all operations of the dealership.  You can register for CDK CONNECT at the link in our notes below or by visiting http://CDK.com/Connect CDG Recruiting - Building on the success of my industry job board, I'm launching CDG Recruiting — a more hands-on, white-glove automotive recruiting service. Our team has decades of experience and has successfully placed over 1,000 roles in the automotive industry. So if you're ready to find your next rockstar employee, try CDG Recruiting today by visiting cdgrecruiting.com Impel - Impel enables automotive retailers, manufacturers, and online marketplaces to turn shoppers into buyers, and buyers into lifelong customers, with the auto industry's most advanced AI-powered Customer Lifecycle Management platform. Impel leverages proprietary behavioral data and generative conversational AI technology to deliver hyper-personalized experiences at every touchpoint of the customer journey.Whether it's supporting a shopper as they search for the perfect vehicle, booking showroom appointments, scheduling the next service appointment for a customer, or helping a consumer sell or trade-in their vehicle, Impel AI is with you every step of the way. Reach out today and see for yourself what Impel can do for you.   Interested in advertising with Car Dealership Guy? Drop us a line here Interested in being considered as a guest on the podcast? Add your name here Topics: (00:00:00) - Intro (00:01:10) - Updates since Devin was last on the show (00:02:31) - What meaningful changes have happened in auto with AI? (00:04:58) - What practical changes can dealers implement right now? (00:07:39) - What level of adoption across the industry are you seeing? (00:09:26) - Why did you acquire Outsell? (00:14:35) - What does the dealership of the future look like? (00:18:06) - Are we going to a centralized AI Dealership world? (00:22:21) - What are you working to solve over the next 12 months? (00:24:46) - How did the cyberattacks change your investment philosophy on cybersecurity? (00:26:07) - How does a $100m deal get done? (00:30:14) - How have you changed through all this growth? Check out Car Dealership Guy's stuff: CDG News ➤ https://news.dealershipguy.com/ CDG Jobs ➤ https://jobs.dealershipguy.com/ CDG Recruiting ➤ https://www.cdgrecruiting.com/ My Socials: X ➤ https://www.twitter.com/GuyDealership Instagram ➤ https://www.instagram.com/cardealershipguy/ TikTok ➤ https://www.tiktok.com/@guydealership LinkedIn ➤ https://www.linkedin.com/company/cardealershipguy/ Threads ➤ https://www.threads.net/@cardealershipguy Facebook ➤ https://www.facebook.com/profile.php?id=100077402857683 Everything else ➤ dealershipguy.com This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.

The Casa de Klub Podcast
Casa De Klub #012: Corbin Carroll

The Casa de Klub Podcast

Play Episode Listen Later Sep 24, 2024 43:14


Welcome to the Casa, Corbin!#corbincarroll  @MLB  #rookieoftheyear from the  @Dbacks  joins #CDK to talk his roots in the Pacific Northwest, All-Time Greats of Seattle, his meteoric pro journey to signing a long term deal worth over $100 million in just his second #mlb season. The Casa De Klub Podcast is hosted by 2X Cy Young Award winner #coreykluber and former Arizona Wildcat Tyler Casagrande, welcoming guests from the big leagues to share their perspective of their journey, the game, while creating a platform for athletes to create content, giving fans and insider access to authenticity.Follow us on all channels: Instagram: https://www.instagram.com/casadeklubTikTok: https://www.tiktok.com/@casadeklubX: https://x.com/casadeklubSpotify: https://open.spotify.com/show/3NtrXW4uY9wfaPo89NzFEcApple: https://podcasts.apple.com/us/podcast/the-casa-de-klub-podcast/id1752566379Show Production by: @2NDNTRSports

CarDealershipGuy Podcast
#118 Slinging $725M in luxury cars, How he doubled profit per vehicle, Top products sold at dealerships + highest margin brands | Dennis Gingrich, Sales/Finance Director at The Niello Company

CarDealershipGuy Podcast

Play Episode Listen Later Sep 12, 2024 40:15


Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Dennis Gingrich, Sales/Finance Director at The Niello Company where we discuss: How he's selling $725M a year in luxury vehicles, the top backend products and highest margin brands, and much more. This episode of the Car Dealership Guy Podcast is brought to you by: CDK Global - CDK will once again be streaming its annual industry conference CDK Connect 2024 on October 22. This year's virtual CONNECT conference will feature CDK's latest product innovations, a keynote from CEO Brian MacDonald, and live breakout sessions focused across all operations of the dealership.  You can register for CDK CONNECT at the link in our notes below or by visiting http://CDK.com/Connect Cars Commerce - The platform to simplify everything about buying and selling cars. Learn more at https://www.carscommerce.inc/ Dealer Image Pro - The in-house photo, video and 360° solution for auto dealers. Learn more at https://www.dealerimagepro.com/ Interested in advertising with Car Dealership Guy? Drop us a line here Interested in being considered as a guest on the podcast? Add your name here Topics: (00:00:00) - Intro (00:00:53) - The Zurich Mafia (00:01:50) - Moving from the vendor side to the dealer side (00:05:39) - What are the best-performing dealerships doing from an F&I standpoint? (00:07:32) - What is the size and scale of your organization?  (00:10:56) - What brands offer the best and worst F&I profits? (00:13:40) - How have you improved margins at this dealership? (00:19:08) - The 7-day return policy (00:20:32) - Merchandising & CGI (00:27:30) - The in-store sales process and F&I (00:29:48)- Vehicle trends (00:32:12) - What's your outlook on the industry? (00:33:31) - What concerns you? (00:35:11) - The CARS rule (00:37:53) - What's exciting to you these days? Check out The Niello Company here. Check out Car Dealership Guy's stuff: CDG News ➤ https://news.dealershipguy.com/ CDG Jobs ➤ https://jobs.dealershipguy.com/ CDG Recruiting ➤ https://www.cdgrecruiting.com/ My Socials: X ➤ https://www.twitter.com/GuyDealership Instagram ➤ https://www.instagram.com/cardealershipguy/ TikTok ➤ https://www.tiktok.com/@guydealership LinkedIn ➤ https://www.linkedin.com/company/cardealershipguy/ Threads ➤ https://www.threads.net/@cardealershipguy Facebook ➤ https://www.facebook.com/profile.php?id=100077402857683 Everything else ➤ dealershipguy.com This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.

CarDealershipGuy Podcast
#117 Winning in a saturated maket with 9 dealerships, Secret weapon for used inventory acquisition, Cadillac poised for a massive rebound? | Patrick Coleman, President of Jim Coleman Automotive Group

CarDealershipGuy Podcast

Play Episode Listen Later Sep 10, 2024 45:59


Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Patrick Coleman, President of Jim Coleman Automotive Group where we discuss: How hes winning in a saturated market with 9 dealerships, His secret weapon for used inventory acquisition, Is Cadillac poised for a massive rebound? and much more. This episode of the Car Dealership Guy Podcast is brought to you by: CDK Global - CDK will once again be streaming its annual industry conference CDK Connect 2024 on October 22.  This year's virtual CONNECT conference will feature CDK's latest product innovations, a keynote from CEO Brian MacDonald, and live breakout sessions focused across all operations of the dealership.  You can register for CDK CONNECT at the link in our notes below or by visiting http://CDK.com/Connect CDG Recruiting - Building on the success of my industry job board, I'm launching CDG Recruiting — a more hands-on, white-glove automotive recruiting service. Our team has decades of experience and has successfully placed over 1,000 roles in the automotive industry. So if you're ready to find your next rockstar employee, try CDG Recruiting today by visiting cdgrecruiting.com The Lasso - The best way to get multiple offers for your car. Learn more @ https://www.thelasso.com/ Interested in advertising with Car Dealership Guy? Drop us a line here Interested in being considered as a guest on the podcast? Add your name here Topics: (00:00:00) - Intro (00:01:36) - Patrick's background and career (00:08:24) - How do you differentiate yourself in this market? (00:11:06) - How are you redeploying capital? (00:13:15) - The state of Nissan and pursuing acquisitions (00:18:03) - Building culture within a dealership (00:20:24) - Dealership operations (00:25:26) - Autotech (00:27:52) - The state of the market (00:30:53) - What brands have the most upside in the next two years? (00:33:53) - Thoughts on EVs (00:35:33) - How do you think about future-proofing the business? (00:40:00) - What's exciting to you these days? Check out Car Dealership Guy's stuff: CDG News - https://news.dealershipguy.com/ CDG Jobs - https://jobs.dealershipguy.com/ CDG Recruiting - https://www.cdgrecruiting.com/ Instagram - https://www.instagram.com/cardealershipguy/ TikTok - https://www.tiktok.com/@guydealership X - https://x.com/GuyDealership LinkedIn - https://www.linkedin.com/company/cardealershipguy/ Everything else - dealershipguy.com

The Automotive Troublemaker w/ Paul J Daly and Kyle Mountsier
CDK Data Safe!, The Future of Mobility, GPT High School

The Automotive Troublemaker w/ Paul J Daly and Kyle Mountsier

Play Episode Listen Later Aug 27, 2024 14:35 Transcription Available


Shoot us a Text.There's 5 days left in the month as we welcome guest host Steve Greenfield back to the show. Today, we're covering the CDK cyberattack for hopefully the last time, Steve's new book on mobility and a unique high school that is replacing teachers with AI.Show Notes with links:CDK Global reports that two significant cyberattacks in June did not result in the theft of dealership employee or consumer data following a 3rd party expert review, despite causing widespread disruption across North America."We are pleased to report that after conducting a thorough third-party expert review of the June 19th cyber incident, we have not discovered a compromise of reportable dealer employee or consumer personally identifiable information,” said a CDK spokespersonThe attacks led to a two-week shutdown of its dealership management system, affecting 15,000 dealerships. CDK offered a one-month rebate to customers impacted, though some dealers felt it was insufficient.CDK continues to work on minimizing future risks and addressing pending lawsuits related to the attacks.The CDK spokesperson added, "Dealers can now reassure both their employees and consumers that their data is secure and continue to focus on providing excellent experiences throughout the car buying and owning journey."Steve Greenfield recently wrote a book called “The Future of Mobility”, exploring the next 10 years, and how we will move people and goods by Land, Sea, Air and Space.A high school in London is shaking up education by introducing AI tools, including ChatGPT, to replace teachers for some students, aiming to personalize their learning experience.David Game College is piloting this AI-driven program with 20 students, focusing on subjects like English, mathematics, and science.The AI tools will provide personalized learning paths, allowing students to learn at their own pace.John Dalton, co-principal, emphasized that this approach could enhance student confidence and mental health by enabling mastery of subjects.Students will still receive human support through full-time learning coaches and a diverse afternoon curriculum.Critics warn that AI can't fully replace the value of human educators, highlighting past failures like LA's AI chatbot, Ed.John Dalton, co-principal of David Game College shared "the system does not judge students. Instead, it allows them to learn at their own pace in a safe environment.”Hosts: Paul J Daly and Kyle MountsierGet the Daily Push Back email at https://www.asotu.com/ JOIN the conversation on LinkedIn at: https://www.linkedin.com/company/asotu/ Read our most recent email at: https://www.asotu.com/media/push-back-email

Cyber Law Revolution
Mastering Third-Party Risk: Lessons from the CDK Ransomware Breach

Cyber Law Revolution

Play Episode Listen Later Aug 18, 2024 5:59 Transcription Available


Episode 86 of the Cyber Law Revolution is live!In this episode, we discuss the ramifications of the CDK breach, third-party management, and the importance of redundancy!Keep the questions coming! 4109175189 or spollock@mcdonaldhopkins.com

CarDealershipGuy Podcast
#109 Most costly mistakes dealers are making, Why the FTC is coming after car prices, Top 3 "sleeper" risks in the car biz | Brad Miller, Head of Legal for ComplyAuto

CarDealershipGuy Podcast

Play Episode Listen Later Aug 13, 2024 41:20


Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Brad Miller, Head of Legal at ComplyAuto where we discuss: The most costly mistakes dealers are making, Why the FTC is coming after car dealers, Top 3 "sleeper" risks in the car biz and much more. This episode of the Car Dealership Guy Podcast is brought to you by: OPENLANE - The world's best online dealer marketplace for used cars, bringing you exclusive inventory, simple transactions, and better outcomes. New to OPENLANE? Sign up now and receive a $350 buy fee credit. Learn more at https://www.openlane.com/ Car Dealership Guy News - The #1 source for concise and unbiased car industry news. Stay informed with the most relevant and interesting stories by visiting https://news.dealershipguy.com/ ComplyAuto - Your ultimate partner in automotive compliance solutions. Ensure your dealership stays compliant with privacy laws, cybersecurity measures, and more through our innovative software and expert guidance. Learn more at https://complyauto.com/ Interested in advertising with Car Dealership Guy? Drop us a line here Interested in being considered as a guest on the podcast? Add your name here Topics: (00:00:00) - Intro (00:00:52) - Thoughts on the aftermath of the CDK and CrowdStrike outages (00:03:32) - Brad's career and Comply Auto (00:05:46) - CDK breaking news (00:12:15) - What are the biggest security and regulatory risks dealers face today? (00:17:24) - The CARS rule: Is it going to happen? (00:23:27) - What are the costliest mistakes dealers are making right now? (00:29:01) - What are some quick wins dealers can implement right away? (00:32:05) - Thoughts on AI and chatbots (00:35:35) - The importance of website data (00:37:15) - Will all of this regulation hamper innovation in the car buying experience? (00:39:30) - Closing thoughts Check out ComplyAuto here. Check out Car Dealership Guy's stuff: CDG News - https://news.dealershipguy.com/ CDG Jobs - https://jobs.dealershipguy.com/ Instagram - https://www.instagram.com/cardealershipguy/ TikTok - https://www.tiktok.com/@guydealership X - https://x.com/GuyDealership LinkedIn - https://www.linkedin.com/company/cardealershipguy/ Everything else - dealershipguy.com This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.

Millionaire Car Salesman Podcast
EP 9:15 The Ultimate Combo for Dealership BDC Success: Outsourcing and AI

Millionaire Car Salesman Podcast

Play Episode Listen Later Aug 13, 2024 57:29


In this enlightening episode of the Millionaire Car Salesman podcast, Host Sean V. Bradley sits down with Ross Tinkham, Vice President and General Manager of Automotive at Podium, to dissect the transformative power of Artificial Intelligence (AI) in dealerships across the country! They delve into how AI can revolutionize the traditional Internet Sales and Business Development Center (BDC) models to drastically improve lead engagement and conversion rates.  Sean and Ross take a deep dive into the functionality of Podium's AI BDC tool, detailing its advantages and practical applications. They discuss the specific challenges dealerships face, such as low lead response rates and the inefficiencies of traditional human-only follow-ups. Ross highlights how Podium's AI can engage leads instantaneously and maintain a high level of conversation quality, thus freeing human resources to focus on higher-value activities! They also explore how AI serves as a backup during unforeseen disruptions, such as the CDK ransomware incident, making a compelling case for its inclusion in any dealership's tech stack! Whether you're a single dealership or a large auto group, the insights shared in this episode are invaluable for staying ahead in today's competitive market!   Key Takeaways Enhancing Efficiency: AI can dramatically cut down on the time and effort required by human resources to engage leads, thereby increasing overall efficiency. Strategic Utilization: Implementing AI at specific times, like after-hours or during understaffed periods, ensures continual lead engagement. Faster Response Times: Using AI for instant response boosts lead conversion rates, aligning with NADA's finding that faster responses correlate with higher closing ratios. Continuous Learning: AI learns over time, improving its interaction quality and adapting to customer preferences. Backup Solution: AI provides a fail-safe during CRM outages or other technical issues, as demonstrated during the CDK ransomware incident.   About Ross Tinkham Ross Tinkham is a visionary leader in the automotive industry, dedicated to transforming how dealerships connect with customers through the strategic use of video communication. With extensive experience in sales, marketing, and customer engagement, Ross advocates for making video a standard practice in key stages of the sales process, including follow-ups, service updates, vehicle tours, and after-sale communications. He believes that personalized video messages foster trust and loyalty, while video service updates keep customers informed and engaged. Ross also champions using video for detailed vehicle tours, offering potential buyers an immersive experience that enhances emotional connections with the vehicle before they visit the dealership. His commitment to integrating video at every touchpoint has positioned him as a leading expert in creating more meaningful and effective customer interactions that drive satisfaction and sales success in the automotive industry. Resources: Podium: Discover how Podium's innovative AI technology can unlock unparalleled efficiency and drive your dealership's sales to new heights. Visit www.podium.com/mcs to learn more! Dealer Synergy & Bradley On Demand: The automotive industry's #1 training, tracking, testing, and certification platform and consulting & accountability firm. The Millionaire Car Salesman Facebook Group: Join the #1 Mastermind Group in the Automotive Industry! With over 28,000 members, gain access to successful automotive mentors & managers, the best industry practices, & collaborate with automotive professionals from around the WORLD! Join The Millionaire Car Salesman Facebook Group today! Win the Game of Googleopoly: Unlocking the secret strategy of search engines.     The Millionaire Car Salesman Podcast is Proudly Sponsored By: Podium: Elevating Dealership Excellence with Intelligent Customer Engagement Solutions. Unlock unparalleled efficiency and drive sales with Podium's innovative AI technology, featured proudly on the Millionaire Car Salesman Podcast. Dealer Synergy: The #1 Automotive Sales Training, Consulting, and Accountability Firm in the industry! With over two decades of experience in building Internet Departments and BDCs, we have developed the most effective automotive Internet Sales, BDC, and CRM solutions. Our expertise in creating phone scripts, rebuttals, CRM action plans, strategies, and templates ensures that your dealership's tools and personnel reach their full potential. Bradley On Demand: The automotive sales industry's top Interactive Training, Tracking, Testing, and Certification Platform. Featuring LIVE Classes and over 9,000 training modules, our platform equips your dealership with everything needed to sell more cars, more often, and more profitably!   Mastering AI in Automotive: Transform Your Dealership's Efficiency with Conversational AI Key Takeaways Enhanced Lead Engagement: Leveraging AI can dramatically improve lead response times, leading to higher conversion rates. Strategic Use of AI: Strategic deployment of AI, both when human resources are present and absent, ensures seamless 24/7 lead engagement. AI and Human Collaboration: A balance between AI and human effort maximizes productivity and ensures efficient follow-up without compromising on quality.   In the rapidly evolving automotive industry, leveraging technology is no longer a luxury but a necessity. This article delves into an insightful conversation between Sean V. Bradley and Ross Tinkham, where they explore the transformative potential of artificial intelligence (AI) in automotive dealerships. Our discussion centers on the practical applications, strategic deployment, and immense benefits of integrating AI into everyday dealership operations.   Boosting Lead Engagement with AI One of the primary challenges dealerships face is engaging potential customers effectively and promptly. Sean Bradley rightly highlights a significant pain point: the difficulty in reaching prospects through traditional methods. According to Bradley, “…the single biggest problem with Internet BDC engagement… is the vast amount of effort required just to get someone to answer the phone or call you back.” Ross Tinkham elaborates on how conversational AI can revolutionize this aspect. He explains, “Conversational AI… is built on newer technology pioneered by companies like OpenAI Chat, GPT Four, allowing AI to engage with a human… with the same quality of interaction that a human would provide.” This means dealerships can now ensure every lead is engaged almost instantaneously, improving the chances of conversion. Furthermore, Tinkham shares compelling statistics: "44% improved conversion rate from lead to set if you're engaging within five minutes as opposed to 2 hours." This underscores AI's critical role in ensuring that dealerships not only engage prospects faster but do so efficiently, leading to significantly higher conversion rates.   Strategic Deployment of AI for Optimal Results The strategic deployment of AI can dramatically enhance dealership operations, especially when human resources are scarce or during off-hours. Bradley provides a poignant example: "A lot of dealers that had CDK and had podium AI, it saved them because it was almost like a backup generator." By leveraging AI, dealerships can maintain 24/7 engagement with potential buyers. Tinkham suggests, “You could have AI running in tandem with your staff… which will free your human resources for tier two activities that AI can't do.” This strategic deployment ensures that no lead is left unengaged, irrespective of the time of day, and human resources remain available for high-level tasks that require a personal touch. Moreover, AI can be particularly beneficial for smaller dealerships or those with limited human resources. By using AI, these dealerships can handle lead volumes effectively without overburdening their staff, as Bradley illustrates: "If you've got a small dealership… it might not be fiscally responsible or operationally realistic to hire two or three BDC reps… but what they might be able to do is implement AI."   Harmonizing AI and Human Effort A significant theme in the conversation is the harmonious blend of AI and human effort. The consensus is that AI is not here to replace human jobs but to enhance them. Tinkham emphasizes, “…don't view AI as a threat to anybody's job… It's about repositioning your people to drive more value for the business and hopefully enjoy what they're doing.” This balance can be illustrated through a real-world example Tinkham shares: "A 14-location dealer group… run a centralized BDC… adopted AI early on to assist with lead engagement." By leveraging AI for initial engagements, their BDC team could focus on higher-value tasks, ultimately operating more efficiently without increasing headcount. The AI achieved a "35% set rate from lead to test drive, matching up with what their best BDC agents were doing." By focusing human resources on tasks that require personal interaction and strategic thinking, and utilizing AI for routine follow-ups and initial engagements, dealerships can ensure optimal productivity and higher job satisfaction among their staff.   Rethinking Traditional Follow-Up Strategies The strategic application of AI also offers a profound rethinking of traditional follow-up strategies. Bradley proposes an interesting model for AI integration: using AI for the crucial first 31 days of follow-up, with potential for human resource deployment in the initial engagement where purchase likelihood is highest. Bradley explains, “For the first 31 days, it's every single day I'm going to follow up with somebody… and then for the next 60 days, it's every two to three days.” This hybrid model, where AI supports consistent initial follow-up and humans take over more strategic, personalized interactions, maximizes the chances of converting leads throughout the extended buying cycle. Tinkham supports this view by indicating that AI can manage routine communication seamlessly, allowing humans to step in for strategic interactions without the potential lead feeling overwhelmed or ignored. This dual approach ensures no lead falls through the cracks, and follow-up remains effective and persistent without being intrusive.   Seamless Collaboration: AI as a Dealership Enabler In the final analysis, the collaborative potential of AI and human resources within dealerships opens new avenues for operational efficiency and customer engagement. Tinkham encapsulates the essence with a hopeful outlook: "This is where everything is going… get on board to a degree you're comfortable and start to figure out what works for you." Dealerships embracing AI not only enhance their engagement strategies but can also improve their staff's overall efficiency and satisfaction. Whether it's quicker response times, better handling of lead overflow, or ensuring consistent follow-up, the integration of AI offers a competitive advantage that's hard to ignore. This exploration makes one thing clear: AI in automotive is not just a trend—it's a vital technology that, when strategically implemented, can transform dealership operations, driving significant improvements in engagement, conversion rates, and overall customer satisfaction.  

CarDealershipGuy Podcast
#104 Dealer Tech Expert: How car buying is evolving, #1 killer of car deals, Future of dealership tech stacks, Secret playbook to getting a dealership's attention | Chase Abbott, VP Sales at Cox Automotive

CarDealershipGuy Podcast

Play Episode Listen Later Jul 25, 2024 39:12


Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Chase Abbott, VP Sales at Cox Automotive where we discuss: How car buying is evolving, the future of dealership technology stacks, the #1 killer of car deals, and the secret playbook to getting a dealership's attention. This episode of the Car Dealership Guy Podcast is brought to you by: Car Dealership Guy Industry Job Board - Connecting world-class talent with top-notch companies in Automotive. Find your next role—or start hiring today—at https://jobs.dealershipguy.com/ Upstart - Upstart connects millions of consumers to 100+ banks and credit unions that leverage Upstart's artificial intelligence models and cloud applications to deliver superior credit products. Their platform includes personal loans, automotive retail and refinance loans, home equity lines of credit, and small dollar “relief” loans. Learn more @ https://www.upstart.com/ Cox Automotive - Cox focuses on continually improving their products to create faster vehicle transactions, enabling consumers to have a seamless online-to-offline experience. Learn more about how Cox Automotive solutions can take every aspect of your business further, faster at https://www.coxautoinc.com/ Interested in advertising with Car Dealership Guy? Drop us a line here Interested in being considered as a guest on the podcast? Add your name here Topics: (00:00:00) - Intro (00:02:33) - Chase's background and career (00:08:06) - How will integrated products be affected in light of the CDK breach? (00:13:04) - How involved and technical are your conversations with dealers vs. 5 years ago? (00:18:30) - How do you provide connectivity for dealers? (00:20:54) - Are dealers actively asking about AI? (00:23:35) - Where are dealers most interested in automating or leveraging new technology? (00:30:42) - Do you see yourself spending another decade with Cox? (00:34:01) - What do the next 2-3 years look like for dealership technology? (00:37:10) - Getting in touch with Chase (00:37:31) - Closing thoughts Check out Cox Automotive here: https://www.coxautoinc.com/ Check out Car Dealership Guy's stuff: CDG News - https://news.dealershipguy.com/ CDG Jobs - https://jobs.dealershipguy.com/ Instagram - https://www.instagram.com/cardealershipguy/ TikTok - https://www.tiktok.com/@guydealership X - https://x.com/GuyDealership LinkedIn - https://www.linkedin.com/company/cardealershipguy/ Everything else - dealershipguy.com This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.

Security Now (MP3)
SN 984: CrowdStruck - Crowdstrike, Cellebrite, More Entrust

Security Now (MP3)

Play Episode Listen Later Jul 24, 2024 147:05


Cellebrite unlocks Trump's would-be assassin's phone. Cisco reported on a CVSS of 10.0 Entrust drops the other shoe Google gives up on removing 3rd-party cookies Miscellany Snowflake and data warehouse applications CDK auto dealership outage Polyfill.io and resource hashes MITM Blocking Copilot Blocking incoming connections via IP CrowdStruck Show Notes - https://www.grc.com/sn/SN-984-Notes.pdf Hosts: Steve Gibson and Leo Laporte Download or subscribe to this show at https://twit.tv/shows/security-now. Get episodes ad-free with Club TWiT at https://twit.tv/clubtwit You can submit a question to Security Now at the GRC Feedback Page. For 16kbps versions, transcripts, and notes (including fixes), visit Steve's site: grc.com, also the home of the best disk maintenance and recovery utility ever written Spinrite 6. Sponsors: panoptica.app canary.tools/twit - use code: TWIT vanta.com/SECURITYNOW bigid.com/securitynow

Risky Business
Risky Business #756 -- Move fast and break everything

Risky Business

Play Episode Listen Later Jul 24, 2024 58:52


The Risky Biz main show returns from a break to the traditional internet-melting mess that happens whenever Patrick Gray takes a holiday. Pat and Adam Boileau talk through the week's security news, including: Oh Crowdstrike, no, oh no, honey, no AT&T stored call records on Snowflake and you'll never guess what happened next Squarespace buys Google Domains and makes a hash of it Some but not all of the SECs case against Solarwinds gets thrown out Pity the incident responders digging through a terabyte of Disney Slack dumps Internet Explorer rises from the grave, and it wants SHELLS RAAAAARGH SSHHEEELLLS And much, much more. This week's show is brought to you by Sublime Security, a flexible and modern email security platform. If you're sick of using a black box email security solution, Sublime is a terrific option for you. Show notes Risky Biz News: CrowdStrike faulty update affects 8.5 million Windows systems Low-level cybercriminals are pouncing on CrowdStrike-connected outage | CyberScoop CrowdStrike says flawed update was live for 78 minutes | Cybersecurity Dive Crooks Steal Phone, SMS Records for Nearly All AT&T Customers – Krebs on Security Researchers: Weak Security Defaults Enabled Squarespace Domains Hijacks – Krebs on Security Teenage suspect in MGM Resorts hack arrested in Britain Majority of SEC civil fraud case against SolarWinds dismissed, but core remains | Cybersecurity Dive How Russia-Linked Malware Cut Heat to 600 Ukrainian Buildings in Deep Winter | WIRED Kaspersky Lab Closing U.S. Division; Laying Off Workers Hackers Claim to Have Leaked 1.1 TB of Disney Slack Messages | WIRED Wallets tied to CDK ransom group received $25 million two days after attack | CyberScoop UnitedHealth's cyberattack response costs to surpass $2.3B this year | Cybersecurity Dive Ransomware ecosystem fragmenting under law enforcement pressure and distrust Threat actors exploited Windows 0-day for more than a year before Microsoft fixed it | Ars Technica

All TWiT.tv Shows (MP3)
Security Now 984: CrowdStruck

All TWiT.tv Shows (MP3)

Play Episode Listen Later Jul 24, 2024 147:05


Cellebrite unlocks Trump's would-be assassin's phone. Cisco reported on a CVSS of 10.0 Entrust drops the other shoe Google gives up on removing 3rd-party cookies Miscellany Snowflake and data warehouse applications CDK auto dealership outage Polyfill.io and resource hashes MITM Blocking Copilot Blocking incoming connections via IP CrowdStruck Show Notes - https://www.grc.com/sn/SN-984-Notes.pdf Hosts: Steve Gibson and Leo Laporte Download or subscribe to this show at https://twit.tv/shows/security-now. Get episodes ad-free with Club TWiT at https://twit.tv/clubtwit You can submit a question to Security Now at the GRC Feedback Page. For 16kbps versions, transcripts, and notes (including fixes), visit Steve's site: grc.com, also the home of the best disk maintenance and recovery utility ever written Spinrite 6. Sponsors: panoptica.app canary.tools/twit - use code: TWIT vanta.com/SECURITYNOW bigid.com/securitynow

CarDealershipGuy Podcast
#103 CDG Market Update: Are inventory levels back to the “new-normal”, Record levels of negative equity, VW drops a $5 Billion bombshell | Jessica Caldwell, Head of Insights at Edmunds

CarDealershipGuy Podcast

Play Episode Listen Later Jul 23, 2024 50:28


Welcome to the third episode of The Car Dealership Guy Market Update—Brought to you by Edmunds. This segment is a monthly discussion with automotive industry experts and dealers about where our car market is today -- and where it may headed. From insider-only dealership insights to macroeconomic trends, my goal is to make you smarter and more informed about the state of our car market in less than an hour.  Let's get into it! This episode of the Car Dealership Guy Podcast is brought to you by: Edmunds - Premier is a solution from Edmunds that connects you with in-market shoppers when, where, and how they want to connect. New customers get half off for 90 days when you sign up at https://edmu.in/3zNg82i Car Dealership Guy News - The #1 source for concise and unbiased car industry news. Stay informed with the most relevant and interesting stories by visiting https://cdg.news Interested in advertising with Car Dealership Guy? Drop us a line here Interested in being considered as a guest on the podcast? Add your name here Topics: (00:00:00) - Intro (00:01:34) - The state of the industry at the end of Q2 2024 (00:02:58) - The impact of the CDK hack on sales (00:07:19) - Where are inventory levels? (00:11:22) - What do you predict for incentives? (00:18:56) - Brand performances (00:29:07) - Market share by segment trends (00:32:03) - The state of affordability (00:33:37) - APRs (00:35:29) - Record high borrowers paying over $1,000 per month and incentive spikes (00:37:43) - Negative equity (00:43:30) - Volkswagen x Rivian announcement (00:46:24) - Outlook for the next three months Check out Edmunds here. Check out Car Dealership Guy's stuff: CDG News - https://news.dealershipguy.com/ CDG Jobs - https://jobs.dealershipguy.com/ Instagram - https://www.instagram.com/cardealershipguy/ TikTok - https://www.tiktok.com/@guydealership X - https://x.com/GuyDealership LinkedIn - https://www.linkedin.com/company/cardealershipguy/ Everything else - dealershipguy.com This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.

Security Now (MP3)
SN 983: A Snowflake's Chance - CDN Safety, Microsoft's Behavior, CDK Ransomware Attack

Security Now (MP3)

Play Episode Listen Later Jul 17, 2024 127:11


Using Content Delivery Networks Safely The CDK Global Ransomware Attack The IRS and Entrust Polyfill.io fallout Microsoft's Behavior A Snowflake's Chance Show Notes - https://www.grc.com/sn/SN-983-Notes.pdf Hosts: Steve Gibson and Leo Laporte Download or subscribe to this show at https://twit.tv/shows/security-now. Get episodes ad-free with Club TWiT at https://twit.tv/clubtwit You can submit a question to Security Now at the GRC Feedback Page. For 16kbps versions, transcripts, and notes (including fixes), visit Steve's site: grc.com, also the home of the best disk maintenance and recovery utility ever written Spinrite 6. Sponsors: vanta.com/SECURITYNOW panoptica.app lookout.com joindeleteme.com/twit promo code TWIT

The CyberWire
Conspiracy theories in politics.

The CyberWire

Play Episode Listen Later Jul 15, 2024 32:14


The assassination attempt on former President Trump sparks online disinformation. AT&T pays to have stolen data deleted. Rite Aid recovers from ransomware. A hacktivist group claims to have breached Disney's Slack. Checkmarx researchers uncover Python packages exfiltrating user data. HardBit ransomware gets upgraded with enhanced obfuscation. Threat actors can weaponize proof-of-concept (PoC) exploits in as little as 22 minutes. Google may be in the market for Wiz. Rick Howard previews his analysis of the MITRE ATT&CK framework. Blockchain sleuths follow the money.  Miss an episode? Sign-up for our daily intelligence roundup, Daily Briefing, and you'll never miss a beat. And be sure to follow CyberWire Daily on LinkedIn. This Week on CSO Perspectives Dave chats with Rick Howard, The CSO, Chief Analyst, and Senior Fellow at N2K Cyber, about his latest episode of CSO Perspectives which focuses on the current state of MITRE ATT&CK. If you are a N2K Pro subscriber, you can find this installment of CSO Perspectives here. The accompanying essay is available here. If you're not a subscriber and want to check out a sample of the discussion Rick has with his Hash Table members about MITRE ATT&CK, you can find it here.  Selected Reading Conspiracy theories spread swiftly in hours after Trump rally shooting (The Washington Post) AT&T Paid a Hacker $370,000 to Delete Stolen Phone Records (WIRED) Pharmacy Giant Rite Aid Hit By Ransomware (Infosecurity Magazine) Disney's Internal Slack Breached? NullBulge Leaks 1.1 TiB of Data (HackRead) Malicious Python packages found exfiltrating user data to Telegram bot (Computing) HardBit ransomware version 4.0 supports new obfuscation techniques (Security Affairs) Hackers use PoC exploits in attacks 22 minutes after release (Bleeping Computer) Google is reportedly planning its biggest startup acquisition ever (The Verge) Automotive SaaS provider CDK paid $25 million ransom to hackers (BeyondMachines.net) Share your feedback. We want to ensure that you are getting the most out of the podcast. Please take a few minutes to share your thoughts with us by completing our brief listener survey as we continually work to improve the show.  Want to hear your company in the show? You too can reach the most influential leaders and operators in the industry. Here's our media kit. Contact us at cyberwire@n2k.com to request more info. The CyberWire is a production of N2K Networks, your source for strategic workforce intelligence. © N2K Networks, Inc. Learn more about your ad choices. Visit megaphone.fm/adchoices

Market Mondays
Tesla Layoffs and Cybersecurity Stocks Poised for Growth

Market Mondays

Play Episode Listen Later Jul 5, 2024 10:34


Welcome back to another insightful clip of Market Mondays! Join your hosts Rashad Bilal, Ian Dunlap, and Troy Millings as they dive deep into the latest market movements, trends, and predictions that can shape your investment strategy.*Topics Covered:*1. *Tesla's Workforce Reduction:* - Tesla has cut its workforce by 14% in 2023. What does this mean for the company's operations and stock performance? - Ian Dunlap shares his perspective on cost-cutting measures and the ongoing trend of efficiency among top CEOs, kicked off by Mark Zuckerberg. - Troy Millings and Ian analyze Tesla's focus on AI and automation, scrutinize the production and sales dip, and predict the future performance of Tesla's stock.2. *Implications of the CDK Cyber Attack:* - In the wake of the recent CDK cyber attack, which cybersecurity stocks could see a rise? - Ian and Troy discuss their top picks: Crowdstrike, Zscaler, Okta, and Palo Alto Networks. - They highlight the growing importance of cybersecurity as our dependence on technology increases and anticipate the role of AI in thwarting future attacks.3. *Small Cap Stocks – A Viable Investment?* - Should investors consider small cap stocks as a lucrative opportunity by the end of the year? - Ian and Troy dissect the volatility, economic factors, interest rates, and profitability concerns associated with small cap stocks. - They compare the performance of small cap stocks with large-cap tech giants like Nvidia, Qualcomm, and Apple, offering a pragmatic view on where to place your investment bets.*Key Takeaways:*- Understand the strategic moves by Tesla to streamline operations amidst stock fluctuations.- Gain insight into the cybersecurity sector and identify potential stocks that could benefit from increasing cyber threats.- Evaluate the risks and rewards of investing in small cap stocks versus established tech giants.*Join The Conversation:*Whether you're a seasoned investor or just starting, Market Mondays offers valuable insights to help you navigate the market. Share your thoughts in the comments, and let us know your strategies and predictions!*Listen on the Go:*Catch Market Mondays on your favorite podcast platforms to stay informed while you're on the move.*Chapters:*00:00 - Introduction00:12 - Tesla Workforce Reduction03:00 - Cybersecurity Stocks to Watch06:05 - Small Cap Stocks Analysis09:50 - Closing Thoughts #MarketMondays #Tesla #Cybersecurity #Investing #Stocks #StockMarket #Finance #AI #SmallCapStocks #InvestSmart #StockAdvice #Cryptocurrency #IanDunlap #RashadBilal #TroyMillings #FinancialEducation---Tune in to decode the current market trends and make informed investment decisions with Market Mondays!Our Sponsors:* Check out Monarch Money: www.monarchmoney.comSupport this podcast at — https://redcircle.com/marketmondays/donationsAdvertising Inquiries: https://redcircle.com/brandsPrivacy & Opt-Out: https://redcircle.com/privacy

The Carpool with Kelly and Lizz
DO CLEAN CARS DRIVE BETTER?

The Carpool with Kelly and Lizz

Play Episode Listen Later Jun 27, 2024 53:18


Lizz is feeling lighter, Kelly is on a bearded dragon journey, and this episode of the Carpool Podcast is absolutely jam packed. Making headlines everywhere, major cyber attacks have infiltrated the auto industry. As Kelly puts it, this is spook city whether your dealership uses CDK tech or not. 50% of dealerships in the company have been affected by these attacks and hackers are holding the software ransom and asking for millions of dollars to return it. Lexus and Toyota also have a major recall out on the TX and Grand Highlander for side airbags not deploying. While it's a voluntary recall, the gals still hate to see it.  → Are you coming to the Car Mom Auto Show? Mark your calendar and get ready for a road trip full of family festivities with Kelly and Lizz. Yes, there are car washes in Dallas. No, there isn't any technical merit to Kelly's claim that clean cars drive better. In today's driveway dumps the gals officially share their clean car disclaimer and reminisce about their favorite carpool trivia battle, the SUV challenge. Did you listen to it, too? Or have a similar must-listen in your family when you were driving to school in the morning? MBA grads are shifting away from startups and are looking to acquire businesses from the retiring boomers. Kelly wonders if colleges in their flop era— becoming less relevant while trade schools become more valuable again. Lizz wouldn't be mad if her kids didn't go the college route. Are you the friend who loves to treat yourself? Pedis, coffees, and all the top options in life. Then why settle when it comes to your health? Zocdoc is where you can find and book tens of thousands of top tier doctors all with verified patient reviews. Search and compare highly rated in-network doctors near you and instantly book appointments with them online from the Zocdoc app. → Visit zocdoc.com/carpool and download the Zocdoc app for free.  You're trying so hard to feed your family healthy, so why let your cookware leach yucky chemicals into your food? With Caraway cookware you can rest assured that you're cooking with non-toxic pots and pans that also look gorgeous with any design aesthetic. And not only is Caraway healthy and beautiful, their pans also come with the perfect storage system. Over 65,000 people have given Caraway kitchenware five stars. Now it's time to try it for yourself.  → Visit carawayhome.com/carpool or use the code CARPOOL at checkout to get 10% off your next purchase for a limited time. Over 74% of people have subscriptions they've forgotten about. Cancel unused and unwanted subscriptions, keep your spending on track, and put money right back in your pocket with Rocket Money. With over 5 million users, Rocket Money has helped save its members an average of $720 a year with over 500 million in canceled subscriptions. So stop wasting money on things you don't use.  → Download the Rocket Money app at rocketmoney.com/carpool   Summer meals for a meal train are taking over today's ditch the drive-through. Any salad in a wrap—especially using Costco tortillas, pasta salads, shrimp tacos, pulled pork in the crock pot for sliders, pot roast tacos, and chicken or tuna salad. Hit up your olive oil joint to find a tasty concoction to spruce up your salads and marinades, too.  → To share your ditch the drive-through recipe with us, call (959) CAR-POOL and leave us a message! → Write in your advice questions! Send Kelly and Lizz an email to get your question featured on the show at hello@thecarmomofficial.com  Follow the Carpool Podcast on IG Follow the Carpool Podcast on YouTube Join The Car Mom Crew Facebook Group! Follow Kelly on IG Follow Lizz on IG Follow the Truck Dad on IG Visit thecarmomofficial.com Learn more about your ad choices. Visit megaphone.fm/adchoices

Market Mondays
MM #214: How to Beat the Market: Right Price to Buy NVIDIA, Next Market Crash, & Buffett's New Stock Pick

Market Mondays

Play Episode Listen Later Jun 25, 2024 133:34


In this episode of Market Mondays, we dive into several pressing financial topics:1. **U.S. National Debt**: With the national debt nearing a record $35 trillion, we explore what citizens can do to address or fix this issue.2. **Social Security & Medicare**: Bloomberg projects that Social Security will run out of money by 2033 and Medicare by 2036. We discuss the steps needed to mitigate this impending shortfall.3. **Stock Market Stability**: The S&P 500 has gone 377 days without a 2.05% decline, its longest stretch since the financial crisis. What does this indicate about the market's current state?4. **Invest Fest Announcement**: We reveal the headliner for this year's Invest Fest!5. **Warren Buffett's Strategy**: Warren Buffett has increased his stake in Occidental to nearly 29%. We analyze what this tells us about his strategy and Occidental's potential.6. **Ian's Presentation**: Ian delivers an insightful presentation on stock trading and investing.7. **Nasdaq Stocks Outlook**: Certain Nasdaq stocks, including KLAC, LAM Research, NVIDIA, Qualcomm, and Texas Instruments, are expected to rise in the latter half of the year. We examine the factors driving these expectations.8. **Tesla's Workforce Reduction**: Tesla has reduced its workforce by at least 14% this year. We discuss the implications for Tesla's operations and stock performance.9. **Cybersecurity Stocks**: Following the recent CDK cyberattack, we identify which stocks could benefit most from increased cybersecurity demand (Crowdstrike, Zscaler, Cloudflare, Fortinet).10. **Small-Cap Stocks**: Do small-cap stocks have a chance to perform well by the end of the year? We highlight the key factors to watch.11. **Market Indicators**: With lumber futures on a decline, yields coming down, and M2 money supply slowly declining, are we facing the long-anticipated recession? We provide insights on what to expect in the next two years.12. **Building Investor Confidence**: How can investors build confidence in trading or making stock purchases after thorough research and preparation?13. **Market Peak**: Are we currently at the top of the market? We discuss the indicators investors should watch for to determine this.14. **Verzuz on X**: We share our thoughts on Verzuz being moved to X and its potential impact on its audience and popularity.Join us for these discussions and more on Market Mondays! Don't forget to like, comment, and subscribe for more financial insights and updates.#Investing #Finance #StockMarket #Economy #SocialSecurity #Medicare #WarrenBuffett #Tesla #Cybersecurity #SmallCapStocks #Recession #Verzuz #InvestFestOur Sponsors:* Check out Monarch Money: www.monarchmoney.comSupport this podcast at — https://redcircle.com/marketmondays/donationsAdvertising Inquiries: https://redcircle.com/brandsPrivacy & Opt-Out: https://redcircle.com/privacy