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Capital One is looking at ways to expand the use of AI-based agents on the heels of launching its agentic AI-based tool, Chat Concierge, earlier this year.Chat Concierge answers customer queries and can help with tasks such as comparing available vehicles and exploring financing options online before consumers head to a dealership. In building its tech stack, Capital One reviewed how consumers use AI-based tools, the types of questions they ask, and how digital communication can be used to drive customers into the dealership, Annie Fallows, head of the bank's dealer-facing Navigator Platform, told Auto Finance News. Navigator Platform, launched in 2023, allows dealers to access information such as inventory searches and pre-qualification to provide more accurate financing offers to customers. “We made an intentional choice that we wanted to lead with being helpful versus lead with immediately trying to collect [a customer's] name and contact info,” she said. “Our dealers are able to take all that information about what's happened on the chat to pick up in store and get to that car sale that everyone is working for. This is just the beginning of the journey.” The bank is reviewing ways to improve Chat Concierge and apply it to other operations both internally and externally, Fallows said, “whether that's making our associates more effective [or] looking at additional places in the dealer process that would benefit from this type of interaction. “We're at the beginning of a new journey, and it starts with making sure that our models and our technology are working the way that they're intended and providing high-quality interactions.” Capital One's auto originations rose 22.4% year over year in the first quarter to $9.2 billion, while the bank's auto book ticked up 5.2% YoY to $77.7 billion, according to the bank's April 22 earnings supplement. During this special episode of the “Weekly Wrap,” podcast, Auto Finance News Editor Amanda Harris and Capital One's Fallows discuss the latest trends in customer experience, dealer relations and technology.
First-quarter bank earnings highlighted mixed results as some banks saw an uptick in originations and leasing volume, while credit performance largely improved. Ally Financial's auto originations increased 4.1% year over year as lease originations were up 28.6% YoY. The bank's retail auto delinquencies declined 9 basis points (bps) YoY to 3.79%. Across the regional banks, Huntington Bank's auto originations rose 25% YoY, while U.S. Bank's indirect loan and lease originations were down 27.3% YoY. Fifth Third Bank, PNC Financial and Truist joined several auto lenders in reporting declines in delinquencies and credit losses in Q1. Meanwhile, new-vehicle affordability hit the best level in 45 months in March but auto tariffs are expected to lead to price increases and contribute to lower sales in the coming months. Prolonged tariffs are also projected to contribute to a decline in auto asset-backed securitization volume and increased delinquencies across securitized auto loans. In this episode of “Weekly Wrap,” Auto Finance News Editor Amanda Harris and associate editor Aidan Bush discuss Q1 bank earnings and top trends across affordability and consumer health for the week ended April 18.
Credit access improved and vehicle prices were steady in March before tariffs took effect, while the first wave of first-quarter earnings point to growth for auto lenders.Auto loan approval rates and subprime share increased in March, contributing to improved credit access.Increased demand ahead of the tariff-induced price hikes led to a surge in vehicle sales in March, while Q1 bank earnings so far reflect strength in originations.CarMax Auto FinanceChase Auto and Wells Fargo Auto all saw year-over-year originations growth, with originations up 6%, 20.2% and 12.2%, respectively. However, ongoing economic uncertainty could affect lenders' strategies. For example, CarMax announced it will shift its long-term growth timelines due to macroeconomic concerns.Meanwhile, a proposed Senate bill could make auto loan interest tax deductible for U.S.-made cars, but some legal experts say the bill's language does not clearly define a U.S.-made vehicle.In this episode of “Weekly Wrap,” Auto Finance News Editor Amanda Harris and Associate Editor Aidan Bush discuss pre-tariff vehicle prices, credit access and earnings trends for the week ended April 11.
Episode Topic In this episode of PayPad, we sit down with Stephen McDaniel, CEO of F&I Sentinel, to uncover the complexities of auto financing compliance and the hidden world of F&I products. From gap waivers to extended warranties, Stephen sheds light on how these financial products impact both consumers and lenders. We also explore how compliance regulations shape the car-buying experience, what role lenders play in ensuring fair practices, and how technology is revolutionizing auto finance compliance. Stephen shares his expert insights on what the future holds for car buying, digital retailing, and F&I product transparency. Lessons You'll Learn This episode will provide a deeper understanding of F&I products, including what they are, why they matter, and how they can protect or potentially exploit consumers. You'll learn how compliance in auto finance ensures fairness and transparency, why lenders need to be more vigilant about what they finance, and how technology-driven solutions like Citadel are reshaping the industry. If you've ever questioned the fine print on extended warranties, tire and wheel protection plans, or gap waivers, this discussion will equip you with the knowledge to make smarter financial decisions when purchasing a vehicle. About Our Guest Stephen McDaniel is a regulatory compliance expert with nearly two decades of experience in the F&I industry. Before founding F&I Sentinel, he worked as a regulatory attorney, helping craft legislation and compliance frameworks for automotive finance products. His deep industry knowledge and legal expertise led him to create Citadel, a platform designed to help lenders validate and approve F&I products before financing them. With a background in law and accounting, Stephen brings a unique perspective on the intersection of business, compliance, and consumer protection in the automotive sector. Topics Covered We cover a wide range of essential topics, including: What F&I products are and how they impact car buyers The importance of compliance in auto finance and why lenders must pay attention How F&I Sentinel's Citadel platform is transforming the industry The shift toward digital car buying and what it means for consumers Common misconceptions about dealership add-ons and how to protect yourself The future of auto finance and how technology is making the process more transparent and fair
The fourth quarter highlighted still-elevated auto delinquencies, growing lease share and competitive market conditions. Credit performance worsened in Q4, with 60-day delinquencies up 4 basis points year over year to 1.16% of auto loan balances, according to Experian. However, the rate of increase for past-due balances has slowed compared with a year ago and in 2022. “We've been steadily increasing for the past several years on that 60-day delinquency standpoint,” Melinda Zabritski, head of automotive financial insights at Experian, told Auto Finance News. “While it is at one of the peaks, it's unlike what we saw with the recession, where delinquency pretty much came out of nowhere. I wouldn't say anyone has been surprised with the increased levels of delinquency.” Leasing is also picking up as consumers look for lower monthly payments and EVs drive higher share. Lease share industrywide rose to 24.5% in Q4 from 22.6% a year prior, according to Experian. Indirect auto lessor Cal Automotive, for one, is expanding in Florida as lease penetration rises in tandem with high interest rates and monthly payments. Meanwhile, banks picked up market share in Q4 while credit unions scaled bank and captives continued to lead, largely driven by incentives, Zabritski said. During this special episode of the “Weekly Wrap,” podcast, Auto Finance News Editor Amanda Harris and Experian's Zabritski discuss trends in affordability, pricing, auto tariffs, EVs and credit performance.
Diversification across public and private funding sources is key to driving origination growth for auto lenders as the cost of funds fluctuates and investors look to put an abundance of capital to work in auto finance. Auto Finance News' March 11 webinar “Funding Strategies: From Warehousing to Private to ABS” shed light on interest from private investors in auto and the amount of money that is available to originators. Insurance companies arelarge players in backing private investment in auto, especially as lenders consider diversifying their funding sources to include asset managers alongside banks and public capital markets. Meanwhile, late-stage delinquencies rose in the fourth quarter but the pace of increase is stabilizing compared to large upticks in 2022 and 2023. As tax refund season approaches, affordability and credit access improved in February while average transaction prices saw a slight uptick. In this episode of “Weekly Wrap,” Auto Finance News Editor Amanda Harris discusses the top takeaways from last week's funding webinar along with other top stories for the week ended March 14.
The first half of 2025 is expected to bring stabilizing delinquencies, increased demand for automotive refinance and mixed vehicle price and sales dynamics. Auto loan delinquencies are projected to cool in the second quarter as the market stabilizes, improving lenders' appetite for auto credit. Auto originations are also expected to increase between 12% to 20% as tax refunds boost consumer demand. Refinance volume is expected to pick up in 2025 as interest rates decline and lenders revamp their refi products to tap into consumer demand. Rates and vehicle prices also will define sales and pricing trends across the automotive industry as pending tariffs are poised to raise car prices by thousands of dollars. On the EV front, possible changes to federal tax credits could impact sales even as EV prices and battery costs continue to decline. In this episode of “Weekly Wrap,” Auto Finance News Editor Amanda Harris and associate editors Ashley Savage and James Van Bramer discuss top trends impacting vehicle sales, pricing and consumer demand for the week ended Feb. 28.
We continue our episodes of the Auto Remarketing Podcast originating from Used Car Week 2024 in Scottsdale, Ariz., with a panel featuring Women in Auto Finance honorees. Jennifer Turnage of Primeritus Financial Services led the discussion about industry developments, professional and personal enrichment and more.
The Department of Government Efficiency, run by Elon Musk, effectively shut down the Consumer Financial Protection Bureau over the weekend, adding to uncertainty regarding operations after CFPB Director Rohit Chopra was fired last week. Auto retailers Asbury Automotive and Group 1 Automotive in the fourth quarter reported a double-digital year-over-year increase in finance and insurance revenue as sales rose. Ford Credit also reported Q4 earnings last week. The captive's U.S. and Canada consumer loan and lease outstandings increased 8.4% YoY to $89.2 billion as lease volume picked up and credit losses rose. In powersports, Harley-Davidson Financial Services' originations declined 16% YoY in Q4 and provisions for credit losses rose 27% YoY. North American retail sales of Harley-Davidson motorcycles also decreased 13% YoY, while sales of LiveWire electric motorcycles fell 54% YoY. The AIM Expo Tradeshow last week in Las Vegas highlighted stable promotional activity across the industry along with trends in technology adoption and motorcycle sales. In this episode of “Weekly Wrap,” Auto Finance News Editor Amanda Harris and associate editors Ashley Savage and James Van Bramer discuss trends in compliance, sales, earnings and powersports for the week ended Feb. 7.
Auto lenders are keeping an eye on loan production, credit performance and vehicle prices as tariffs loom. Subprime lender Credit Acceptance Corp.'s originations ticked up 0.3% year over year in the fourth quarter to 78,911 loan assignments as the financier grew its number of active dealers. Negative equity and rising delinquencies continue to be a concern for auto lenders as consumers navigate changing vehicle values and inflationary pressures. Meanwhile, looming tariffs against Canada and Mexico are expected to drive car prices higher, likely exacerbating dealers' challenges related to supply, profit margins and sales. In this episode of “Weekly Wrap,” Auto Finance News Editor Amanda Harris and associate editors Ashley Savage and James Van Bramer discuss nationwide trends affecting the automotive industry and key updates for the week ended Jan. 31.
Captive lenders will remain aggressive in the auto space this year after tapping back into auto loans at the close of 2024, when delinquencies cooled. “Delinquency rates for captives have come down and they are improving,” Michael Brisson, director of economic research at Moody's Analytics, tells Auto Finance News in today's “Weekly Wrap” podcast. Captives will likely maintain increased appetite in the auto market given that they can “increase incentives not just through cash on the hood but through inverted rates, which helps out OEMs in terms of moving product,” he adds. Banks and credit unions, however, are going to “remain in a wait-and-see mode” as delinquencies in the fourth quarter continued to inch up but at a slower pace than before, Brisson says. Lenders' “wait-and-see mode” reflects industrywide uncertainty following executive orders signed by President Donald Trump on Jan. 20. One signed order focused on eliminating federal EV subsidies could hamper automakers' and consumers' willingness to invest in eco-friendly vehicles this year. Another, which is focused on trade policy, highlights Trump's plan to impose 25% tariffs on products from Canada and Mexico by Feb. 1. Trump's hopes for added tariffs could fuel pricing instability by driving up vehicle values, adding to affordability woes and increasing automakers' production costs. “The Trump administration's executive orders don't do anything right away, and there is nothing that was concrete put in place.” Brisson says. “However, in the minds of consumers, things have changed.” That said, there are bright spots in the market as Cox Automotive projects a year-over-year sales increase in nearly every market segment. Cox Auto projects: New-vehicle sales will increase 2.8% YoY to 16.3 million units at yearend 2025, the best year for new-vehicle sales since 2019; EV total market share will hit 10%, up from about 7.5% in 2024, making approximately one in every four vehicles sold or leased an EV in 2025; Full-year used-car sales will reach 20.1 million units, up 1.2% YoY; and CPO sales will decline 1.6% YoY to 2.5 million units in 2025. Listen to today's episode of the “Weekly Wrap,” as Auto Finance News Associate Editor Ashley Savage discusses the auto finance landscape for 2025 with Brisson.
We continue our episodes of the Auto Remarketing Podcast originating from Used Car Week 2024 in Scottsdale, Ariz., with a Speed Session featuring Lizz Callaway, who now is director of partnerships development at Origence. Callaway again taps into her deep experience using artificial intelligence to explain how this technology continues to improve auto financing and retailing.
We continue our episodes of the Auto Remarketing Podcast originating from Used Car Week 2024 in Scottsdale, Ariz., with a Speed Session featuring Pete MacInnis, who is CEO of eLEND Solutions. MacInnis again took a forward-thinking approach when discussing the auto-finance industry, sharing anecdotes from clients and other industry conversations about how dealerships and finance companies are going to have to work even closer together to satisfy today's consumers.
Wildfires impacting large areas of California are contributing to higher auto insurance costs in the state and more deferral offerings from lenders for affected borrowers. The annual cost of full-coverage car insurance in California rose 47.8% year over year in December to $2,575, compare with the average cost across the U.S. of $2,313. The current fires started Jan. 7. Meanwhile, lenders' funding activity is off to a strong start in 2025 with several issuing asset-backed securitization (ABS) deals. Lendbuzz issued its first auto ABS deal of the year, joining a wave of transactions during the first two weeks. Southern Auto Finance Co. also secured a $100 million warehouse facility with Deutsche Bank and extended its facility with Capital One. Auto sales were strong in the fourth quarter of 2024 across the major manufacturers, and EV sales are poised to pick up in the first quarter of 2025 ahead of the presidential administration change. In this episode of “Weekly Wrap,” Auto Finance News Editor Amanda Harris and associate editors Ashley Savage and James Van Bramer discuss the top stories and trends impacting the automotive industry for the week ended Jan. 10.
The past year has largely been defined by persistent affordability concerns even as vehicle prices stabilize and interest rates come down, as costs for everyday expenses make it challenging for consumers to keep current on debt. The most-read stories of 2024 highlight readers' interest in how financial institutions navigated affordability challenges and managed risk while looking to maintain or grow their auto books. Technology was core to lenders' efforts in tapping into new consumers, improving customer experience and making operations more efficient to save time. In powersports, the market largely slowed in 2024 as high costs deterred some buyers but manufacturers and lenders looked for ways to drive sales through promotions and new financing products. In this episode of “Weekly Wrap,” Auto Finance News Editor Amanda Harris and associate editors Ashley Savage and James Van Bramer discuss the top stories and trends of 2024.
Bank pullback in asset-backed lending has spurred growth for lenders that provide floorplan financing for independent dealers, while banks are expected to further tighten credit access in 2025 as demand weakens. Floorplan providers First Business Bank and NextGear Capital have seen a boost in their portfolios as dealers use more of their floorplan lines of credit for inventory and banks scale back in asset-backed lending, including auto. A higher percentage of banks are projected to tighten credit in early 2025 as consumer demand for auto financing is expected to weaken, according to a new Auto Finance News forecast. Higher prices add to affordability challenges, with the average transaction price up 1.5% year over year in November. Incentives helped boost sales and contributed to captives' lead in new-vehicle financing in the third quarter. As 2024 ends, affordability remains the prevailing challenge for consumers, dealers and lenders across the auto finance and powersports finance markets. In powersports, sales fell 5.4% YoY in November as dealers faced elevated inventory levels, higher floorplan costs and mixed demand. Meanwhile, Hyundai Capital America President and Chief Executive Marcelo Brutti was named the 2024 Auto Finance Executive of the Year. In this episode of “Weekly Wrap,” Auto Finance News Editor Amanda Harris and associate editors Ashley Savage and James Van Bramer look back at trends in 2024 and discuss top-of-mind challenges headed into 2025.
The Manheim Used-Vehicle Value Index ticked up 0.2% YoY and 1.3% month over month in November to 205.4. High car prices have contributed to affordability pressures for consumers, but incentives are helping drive sales. The latest edition of the Beige Book, citing data collected on or before Nov. 22 by the Federal Reserve, highlights areas of the country where sales activity has rebounded with incentives, while inventory continues to build. EV sales also grew in November, with nearly every major OEM reporting YoY increases. EV financing share rose 30.7% YoY in the third quarter, making up 10.1% of total new-vehicle financing. In powersports, Bombardier Recreational Products' North American retail sales decreased 11% YoY while product revenue also declined. In this episode of “Weekly Wrap,” Auto Finance News Editor Amanda Harris and associate editors Ashley Savage and James Van Bramer discuss trends in vehicle pricing, EV sales and powersports finance for the week ending Dec. 6.
Affordability, credit performance, leasing and digital innovation have been top of mind for auto lenders in 2024. Car shoppers saw some relief over the holiday weekend as Black Friday deals offered low interest rates and cash-back incentives. Lenders are also focused on sustainable growth. U.S. Bank is investing in digital capabilities across auto, recreational vehicle and marine product financing. It aims to support growth as rates decline. Meanwhile, a rise in negative equity is adding to challenges for dealers looking to sell add-on products such as maintenance plans, even while loan-to-value ratios are pushed to their limit. In this episode of “Weekly Wrap,” Auto Finance News Editor Amanda Harris and associate editors Ashley Savage and James Van Bramer discuss top trends facing the automotive industry for the week ended Nov. 29.
Auto originations have picked up industrywide even as average payments remain elevated, while manufacturers are increasing incentives to move inventory. Originations totaled 6.4 million contracts in the second quarter, up 0.7% year over year, according to the latest data from TransUnion. The return of leasing and an uptick in incentives are helping address affordability concerns and drive sales. As of October, the average transaction price (ATP) of a new vehicle landed at $48,623, up 1.7% YoY, according to Kelley Blue Book. New-vehicle incentives climbed to 7.7% of ATP compared with 5% of ATP in October 2023. Meanwhile, auto loan demand weakened in the third quarter while banks' credit standards remained steady. In powersports, inventory levels continued to build as sales declined 6.3% YoY in October, according to BMO Capital Markets data. Synthetic identity fraud also is a rising concern in the powersports industry, with an uptick in fraud contributing to stolen RVs and mirroring concerns in the automotive finance industry. In this episode of the “Weekly Wrap,” Auto Finance News Editor Amanda Harris and Associate Editors James Van Bramer and Ashley Savage discuss trends in originations activity, pricing and the powersports market.
In this special joint episode of The Consumer Finance Podcast and Moving the Metal, Chris Willis teams up with Brooke Conkle and Chris Capurso, hosts of the Moving the Metal podcast, to discuss the CFPB's recent supervisory highlights on auto-finance and auto-servicing. Joined by Stefanie Jackman, a partner experienced in auto-finance servicing and collections, the team delves into the CFPB's findings on issues ranging from repossessions and servicing practices to optional products and credit reporting. They explore the implications of these findings and provide insights into the regulatory landscape, emphasizing the importance of compliance and timely remediation. Tune in for an in-depth analysis of the CFPB's focus areas and what they mean for the auto-finance industry.
Adoption of digitized contracting and documentation workflows by auto retailers and their financing partners that foster back-office efficiencies continued on an upward trend, according to analysis by Wolters Kluwer Compliance Solutions from its Q3 Auto Finance Digital Transformation Index. Head of auto strategy Tim Yalich elaborated more about the index and other trends for an episode of the Auto Remarketing Podcast.
High rates and rising consumer debt levels still drive a worsening auto loan landscape. Delinquencies and losses rose across prime and nonprime securitized auto loans in Kroll Bond Rating Agency's August auto loan asset-backed securitization index published Sept. 23. Prime recovery rates increased while nonprime recoveries declined. CarMax Auto Finance (CAF) also increased its provision for credit losses by 25.4% to $112.6 million for the fiscal second quarter of 2025, ended Aug. 31, according to the company's earnings release. CAF's finance income fell 14.4% year over year to $115.6 million, while originations ticked down 1.7% YoY to $2.2 billion. Meanwhile, multiple auto lenders are preparing for growth in the coming year. Affinity Federal Credit Union is looking to add to its dealership base in New York, New Jersey and Pennsylvania as it steps back into leasing after a three-year hiatus. SameDay Auto Finance is planning to double its portfolio to about $60 million within the next two years after expanding into Oklahoma and prioritizing top-performing dealerships. Auto Finance News is also pleased to highlight nine powersports finance executives to watch in 2025 following a turbulent first half of 2024, but with optimism heading into the 2025 season. In this episode of the “Weekly Wrap” Auto Finance News Editor Amanda Harris and Associate Editors James Van Bramer and Ashley Savage discuss growth and performance trends for the week ending Sept. 27.
In this special crossover episode of The Consumer Finance Podcast and Moving the Metal, Troutman Pepper attorneys Brooke Conkle and Chris Capurso discuss the Consumer Financial Protection Bureau's (CFPB) new report on negative equity in auto lending. This report, the first of its kind, utilizes data from the CFPB's 2023 Auto Finance Data Pilot, which was issued to major banks, finance companies, and captive lenders. Brooke and Chris analyze the impact of the report, including what the report may indicate for the CFPB's upcoming priorities.
Demand for used vehicles is strong as supply remains limited and affordability is top of mind for consumers. The used-car turnover rate rose 8.4% year over year in August to 43 days for franchise dealers, signifying that inventory is being sold quickly. As consumers look for more affordable cars, inflationary pressures weigh on credit performance. Auto loans 30-plus days delinquent increased 16 basis points YoY to 2.88% in the second quarter. Credit access tightened in August, with the Dealertrack Credit Availability Index down 0.5% month over month and 1.7% YoY to 92.5. In this episode of “Weekly Wrap,” Auto Finance News Editor Amanda Harris and Associate Editors Ashley Savage and James Van Bramer discuss the updates in affordability and sales for the week ending Sept. 13.
Several companies in the automotive and powersports industries made changes to their diversity, equity and inclusion initiatives following social pressure to scale back targeted DEI strategies. Ford Motor Co. joined Harley-Davidson, Tractor Supply, John Deere and Polaris in publicly announcing changes to their DEI programs, including in how the companies define and measure DEI at the organizations. Still, several auto lenders are maintaining their inclusion-based DEI initiatives. Meanwhile, market share data last week shows that incentives are driving up captive market share, especially on the new-vehicle side. August sales also reflect improved hybrid vehicle sales, which contributed to a 12% month-over-month uptick and an increase of 8% year over year in total sales. In powersports, Canadian powersports manufacturer Bombardier Recreational Products' North American retail sales declined 18% YoY in the company's second fiscal quarter driven by softer demand and increased competition with incentives. In this episode of the “Weekly Wrap,” Auto Finance News Editor Amanda Harris and Associate Editors Ashley Savage and James Van Bramer discuss the latest feature and an update on vehicle sales for the week ending Sept. 6.
Regulators are scrutinizing practices surrounding the use of artificial intelligence and machine learning as well as aftermarket product sales, prompting auto lenders to review processes for themselves and their dealer partners. The Consumer Financial Protection Bureau this month published a letter to the U.S. Treasury making it clear that emerging AI-based technology isn't exempt from long-standing consumer protection laws. Lenders must test and monitor the use of new technology and tools and ensure that they convey accurate information to consumers. At the same time, the CFPB's funding is under scrutiny again, as new arguments question whether the bureau should receive money when the Federal Reserve isn't profitable. Under the Dodd-Frank Act, “the combined earnings of the Federal Reserve System” are supposed to fund the CFPB. In powersports, inventory continues to be a challenge across every market segment, spawning elevated promotions to drive sales and operational changes to meet changing consumer demand. In this episode of the “Weekly Wrap,” Auto Finance News Editor Amanda Harris and Associate Editors Ashley Savage and Jameso Van Bramer discuss top trends in compliance, technology and powersports for the week ended Aug. 23.
In this episode of the Used Car Dealer Podcast, Zach interviews Andrew Rostami, Chief Product Officer and CMO at Credit Acceptance. They discuss Credit Acceptance's strategies for dealer growth and support for the subprime ecosystem. The conversation also highlights the latest financing tech innovations and upcoming initiatives from Credit Acceptance.Some of the questions asked on the podcast include:Q) Andrew, what is your background and current role at Credit Acceptance?Q) What factors contributed to the increase in new active dealers at Credit Acceptance?Q) How has Credit Acceptance adapted to support dealers amid lenders pulling back from auto lending?Q) What challenges do subprime customers face in auto financing, and how does Credit Acceptance address them?Q) What are the latest financing options that Credit Acceptance offers to help dealers grow?Q) How does Credit Acceptance's lending model align the interests of dealers, buyers, and consumers?Q) In what ways does Credit Acceptance support dealer growth beyond financing solutions?Q) How do you see the auto financing landscape evolving for subprime customers in the next few years?Q) How important is technology in Credit Acceptance's strategy, and what innovations are you excited about?Q) Has your team developed any new integrations for easier funding from independent dealership DMS?Q) Can you share success stories where Credit Acceptance significantly impacted a used car dealer's business?Q) What role does the automotive industry play in economic mobility, and how does Credit Acceptance contribute?Q) How has the current economic climate impacted consumer behavior in the auto market?Q) Are there any upcoming initiatives or products from Credit Acceptance that used car dealers should be excited about?Listen to our other podcast episodes: https://www.sellyautomotive.com/podcastTranscribe of this podcast - https://blog.sellyautomotive.com/blog/credit-acceptance-2024
Captives' second-quarter earnings last week reflected portfolio growth despite affordability and incentive challenges. Leases are a key driver for dealers as consumers continue to be hesitant amid inflationary pressures, high interest rates and elevated vehicle prices. In powersports, Harley-Davidson Financial Services' originations ticked down 4% year over year in Q2 and retail finance receivables were flat YoY at $7 billion.
Second-quarter bank earnings continue to point to mixed loan production volume and a rise in leasing spurred by EVs. U.S. Bank originated $1.9 billion in Q2, up 21.5% year over year while outstandings fell 30.6% YoY to $8 billion. PNC Financial's auto outstandings dipped 1.6% YoY to $14.8 billion, and Citizens' auto book continued to run off. Ally Financial originated $639 million in battery EV and hybrid leases during Q2.
Most Canadians who purchase a vehicle need financing. A trio of industry executives described the current financing landscape during this year's Canada's Used Car Week. For this episode of the Auto Remarketing Podcast, we take you back to Toronto for a conference panel discussion focused on the state of auto finance in Canada. The panel included: —Stephanie Lamb of CIBC —Ilja Troitschanski of Axis Auto Finance —Dave Fowler of TD Auto Finance
Second-quarter bank earnings kicked off this week and showed a continued slowdown in auto originations compared with a year ago. Chase Auto's originations declined 10% year over year to $10.8 billion and Wells Fargo Auto's originations decreased 22.9% YoY to $3.7 billion. Powersports sales slowed in June.
J.D. Power's Mike Buckingham not only was part of the expert speaking faculty at Canada's Used Car Week, but he also spent time at this year's event in Toronto for the Auto Remarketing Podcast. Buckingham described some of the primary differences between the U.S. and Canadian finance markets as well as some ingredients that could help dealers and lenders for the rest of the year and beyond.
June marked mixed vehicle sales and an uptick in incentives ahead of the July Fourth holiday, while the industry continues to keep an eye on impacts from cyberattacks that halted dealer operations.
Higher costs for everyday expenses such as gas, groceries and vehicle insurance have prompted many consumers to turn to credit cards, with rising expenses making it harder for consumers buried in debt to qualify for auto loans.
Point-of-sale financing as an alternative payment method is a growing opportunity for lenders, technology company Pagaya's President Sanjiv Das says on this episode of “The Buzz” podcast, shared to The Roadmap. According to auto lender and Pagaya partner Ally Financial, POS financing is expected to reach a value of more than $81 billion by 2030.
Car dealerships are leaning on manual processes following consecutive cyberattacks against software provider CDK Global last week. In powersports, RV and marine manufacturer Winnebago Industries' promotional liabilities decreased 26.4% year over year as demand for RVs was sluggish during Q3.
In this special episode, Brooke Conkle and Chris Capurso discuss a recently released circular from the Consumer Financial Protection Bureau (CFPB) on consumer contracts. They are joined by special guest Caleb Rosenberg, who provides insights into the potential impacts this "quietly released" circular may have on the auto finance industry. Caleb brings a wealth of experience, including assisting businesses with secured and unsecured loan agreements, retail installment sales contracts, credit card agreements, and alternative finance agreements. He also helps clients navigate regulatory inquiries, particularly those concerning the application of state law to alternative financing products. While this marks the final episode of our five-part series on auto finance issues, stay tuned for more content. Be sure to listen until the end for a BIG announcement!
Leasing is picking up in tandem with incentives while used-vehicle values decreased in May — positive signs toward improving affordability. While some measures indicate better deals and lower prices, external costs such as vehicle insurance continue to burden borrowers, especially affecting consumers with lower credit scores.
Join Troutman Pepper Partner Brooke Conkle and Associate Chris Capurso as they delve into the complexities of ancillary products in the auto finance industry. From GAP waivers to extended warranties, discover the latest regulatory developments and compliance challenges that are shaping the landscape for consumers, dealers, and auto finance companies.Our Auto Finance Special Series on The Consumer Finance Podcast will be exploring various facets of the auto finance industry, from regulatory changes and compliance challenges to market trends and future outlooks. This series is essential for anyone looking to stay ahead in the rapidly evolving world of auto finance. Subscribe to our podcast on your favorite platform to ensure you don't miss an episode!In case you missed it, listen to the previous episodes in this series:Auto Finance – The Holder RuleAuto Finance – The CFPB Complaints ReportNavigating the CFPB's Auto Finance Data Collection Initiative
Auto lenders were active in the capital markets last month as credit union issuance picked up, while market share among banks and credit unions shifted in the first quarter. In powersports, Canadian manufacturer Bombardier Recreational Products' North American retail sales fell 5% year over year. Motorhome values, too, fell 9.4% YoY in April while towables values declined 7.2% YoY. Recreational vehicle values increased sequentially, in line with seasonal demand.
Troutman Pepper attorneys Brooke Conkle and Chris Capurso discuss the Federal Trade Commission's "Holder Rule" in the third of five special episodes devoted to auto finance issues. Although the Holder Rule has been around since the 1970s and is a staple of consumer finance contracts, there have been several recent, important developments. Brooke and Chris hop behind the wheel of this installment to review these developments, the position taken by the FTC and courts, and the potential impacts to dealers and finance companies.Our Auto Finance Special Series on The Consumer Finance Podcast will be exploring various facets of the auto finance industry, from regulatory changes and compliance challenges to market trends and future outlooks. This series is essential for anyone looking to stay ahead in the rapidly evolving world of auto finance. Subscribe to our podcast on your favorite platform to ensure you don't miss an episode!In case you missed it, listen to the previous episodes in this series:Auto Finance – The CFPB Complaints ReportNavigating the CFPB's Auto Finance Data Collection Initiative
Optimizing efficiency, improving accuracy and customer experience, and automating credit decisions are core uses of artificial intelligence in the auto finance industry as lenders look to grow their portfolios and manage risk.
Troutman Pepper attorneys Brooke Conkle and Chris Capurso helm this episode to discuss the Consumer Financial Protection Bureau's (CFPB) recent annual report on consumer complaints for 2023. Although the report primarily focuses on consumer reporting, it includes an auto-finance section for those involved in auto loans and leases. Out of 1.6 million total complaints only 17,000 to 18,000 were directed toward auto finance-related issues; however, Brooke and Chris highlight some key takeaways. The bottom line: The CFPB pursues auto finance actions, and the most effective way to gain insight into the Bureau's thinking is to examine the issues highlighted in the complaint report and ensure your processes are properly prepared.Our Auto Finance Special Series on The Consumer Finance Podcast will be exploring various facets of the auto finance industry, from regulatory changes and compliance challenges to market trends and future outlooks. This series is essential for anyone looking to stay ahead in the rapidly evolving world of auto finance. Subscribe to our podcast on your favorite platform to ensure you don't miss an episode!
In this pivotal episode of The Consumer Finance Podcast, host Chris Willis, alongside colleagues Brooke Conkle and Chris Capurso, explores the Consumer Financial Protection Bureau's (CFPB) groundbreaking proposal for regular and extensive data collection within the auto finance industry. This episode is part of our special series on auto finance, where we unpack the implications of this initiative, rooted in the authority of Section 1022 of the Dodd-Frank Act, for both the industry and consumers. As the auto finance sector experiences significant growth amid rising prices and rates, we shed light on the CFPB's strategy to enhance market monitoring and ensure transparency. Join us as we explore the potential impacts of this development, the reactions from major auto finance companies, and what this means for the future of consumer financial services. Don't miss this insightful discussion that navigates the complexities of regulatory changes and their effects on the auto finance landscape.Stay tuned for our Auto Finance Special Series on The Consumer Finance Podcast, where we'll be exploring various facets of the auto finance industry, from regulatory changes and compliance challenges to market trends and future outlooks. This series is essential for anyone looking to stay ahead in the rapidly evolving world of auto finance. Subscribe to our podcast on your favorite platform to ensure you don't miss an episode!
CAREER-VIEW MIRROR - biographies of colleagues in the automotive and mobility industries.
In this episode we are celebrating the career to date of Naeem Ghauri.Naeem is the Chairman and a founding member of NetSol Technologies Inc., a Global provider of end to end IT solutions for the Leasing and Finance Industry. NetSol's clients are the Global Who's Who of Captive Auto Finance Companies as well as specialist Banks lending into Asset and Auto Finance for Large Enterprises, SME's and Consumers. They manage in excess of $300 Billion of their clients' Assets through their various IT platforms for over 200 clients globally. Naeem is also a founder and former CEO of OTOZ, an On Demand Mobility platform. OTOZ is the new enabling platform where OEMs, Auto Finance Companies, Car Dealers and Car Users will converge to create supply and demand for cars that are connected, insured, fuelled, charged, cleaned, accessible and ready for all types of journeys; an hour, a day, a week, a month or years. NetSol has been listed on Nasdaq since 1999 and has clients in 30 countries and offices in 8.In our conversation we discuss the influence that Naeem's entrepreneurial father had on Naeem and his brothers. We talk about why he turned away from aeronautical engineering and embraced IT. He shares openly about his successes and failures in property development in Australia and his route into NetSol with his brothers. He explains how his early years with Mercedes Benz finance were the start of a 28 year relationship between NetSol and Daimler. And we wrap up with some comments on the current landscape and NetSol's role to provide thought leadership and technology that enables their clients to be the beneficiaries of industry disruption rather than casualties.I first heard about NetSol when I was in China in 2008 and I've met Naeem on various occasions since then. But we had never had such a detailed conversation about his life and career journey. I found it fascinating and helpful to understand Naeem's background as one of the brothers behind the NetSol business and I look forward to hearing what resonates with you.Connect with NaeemLinkedIn: Naeem Ghauri Website: NETSOLThank you to our sponsors: ASKE Consulting Email: hello@askeconsulting.co.ukAquilae Email: cvm@aquilae.co.ukRelease the handbrake! - The Fulfilling Performance HubEpisode Directory on Instagram @careerviewmirror If you enjoy listening to our guests career stories, please follow CAREER-VIEW MIRROR in your podcast app. Episode recorded on 5 March, 2024.
March 1, 2024 | Fisker's future in question; auto finance digitization on the rise by Automotive News
We get into the auto-finance numbers again during this episode of the Auto Remarketing Podcast recorded at NADA Show 2024 in Las Vegas. Experian's Melinda Zabritski reviewed the latest quarterly trends as well as other metrics the industry is generating that now merit watching.
Jessica Gonzalez works for InformedIQ, while Tim Yalich is part of the team at Wolters Kluwer. But they've collaborated in the past to benefit mutual clients. In this episode of the Auto Remarketing Podcast recorded in Las Vegas at this year's Vehicle Finance Conference hosted by the American Financial Services Association, Gonzalez and Yalich described how well complementary service providers work together in auto finance to lift the entire industry.
In this special sponsored episode of the Auto Remarketing Podcast, Ally's Matt Arnold offers his assessment of the current state of auto financing, the dynamics of vehicle prices and how the finance company approaches working with consumers at various credit tiers.
I am a 53-year-old woman, mother of two young adult daughters and wife. My husband, Julian and I work for the US government. We initially got into government work after moving from California, USA. We moved to southern Japan, where we finally got a hold of our nutrition, exercise and found intermittent fasting. At the beginning of March 2018, I went to the dentist to get my teeth cleaned at the military base we worked on. I started intermittent fasting on March 19. I had been in Japan since September 2017 after selling our house in California. I hadn't had my teeth cleaned in a long while. When I went to get my teeth cleaned, I was told that I had a cavity that needed to get filled. However, they couldn't do the filling because they found that I had high blood pressure. They had me see a doctor right there on the base, and he told me I had hypertension. He wanted me to get a blood pressure monitor and gave me a prescription for Lysinopril that day. I bought a blood pressure monitor like the doctor told m. Following the doctor's instructions, my husband helped me track my BP twice daily. However, not once did I take a single dose of that Lysinopril. I knew I had turned my weight around before and could do it again. However, the stakes were higher this time because I could clearly see my health decline. It scared me straight because my dad survived a heart attack when I was in high school, and my mom died of a heart attack just a few months after I graduated college in 1993. March 19, 2018, is when I first started intermittent fasting. My starting weight was 278. My husband had already begun watching Thomas Delauer videos looking for ways to help our health. Somehow, YouTube pointed me to a Dr Berg video regarding fasting. A couple of his videos got me started with IF. I remember that day I told Julian I was going to eat dinner. I was kind of shy about it, but he immediately said OKAY, I'm going do that too. He was already researching how we could get our health back on track. He was concerned about his because he knew he was pre-diabetic. We both had several fitness and weight loss ups and downs. In September 2009, he took a job in Iraq, and while he was there, I started Jenny Craig. While there, he gained much weight and reached his highest weight. When I returned, he talked me into doing the P90X workout program with him. We were doing very well with that. But in the Fall of 2011, I fell on some steps at work. I was feeling energetic and was trying to jog up some stairs in heels. I fell on a stage and cracked my patella in my left knee. That kicked off a new decline in health, with minimal exercise. In May 2015, my father died after a five-year bout of Dementia and Alzheimer's. I also went through a massive layoff in Auto Finance that same month. We didn't turn things around between 2011-2017. The Fasting Highway News THE AUDIOBOOK IS HERE!!! Excited to share that the audiobook for the fasting highway is now here and available on apple books, Spotify,Audiobooks.com, Kobo, and Hooplah. Not yet on Audible. Patreon Community -www.patreon.com/thefastinghighway Support the podcast and get great benefits back. Web Site-www.thefastinghighway.com for booking a private mentoring session with Graeme. How to get a copy of The Fasting Highway Book. Facebook Group-The Fasting Highway (4) The Fasting Highway -Intermittent Fasting Podcast And Book | Facebook The Fasting Highway Book on Amazon -https://a.co/d/jb6aoON If you live in Australia or New Zealand, order the paperback direct from Graeme-www.thefastinghighway.com. To Apply to be a guest on the show-www. the fasting highway.com Instagram-@graemecurrie63_ Disclaimer-Nothing you hear on the podcast should be taken as medical advice. --- Send in a voice message: https://podcasters.spotify.com/pod/show/graeme-currie/message