Podcasts about dealertrack

In this episode of the Used Car Dealer Podcast, Zach talks with Tim Zierden, Chief Operating Officer at TradePending, to unpack how the company's trade-in, payment, video, and retention tools are “making automotive simple” for more than 5,000 dealerships. Tim shares what drew him to the role after two decades at Cox Automotive, KAR Global, and Dealertrack, the biggest milestones powering TradePending's recent expansion, and how real-time data helps dealers outpace tariff-driven price swings. The conversation also dives into AI-lite automation vs. personal video, the rise of CDPs, and the customer-life-cycle tactics that turn online shoppers into lifelong service customers. Whether you're wrestling with affordability headwinds or hunting for higher-ROI digital retailing solutions, Tim's insights are a must-listen.Below are the main questions Zach asks Tim, along with timestamps:00:37 Q) What pulled you toward TradePending after two decades in auto-tech?02:52 Q) Beyond the recent acquisitions, which milestone mattered most for the company's growth?04:01 Q) How does your “make automotive simple” mantra guide product decisions?05:21 Q) What's the biggest thing dealers say TradePending improves for engagement and sales?08:54 Q) How do you keep onboarding painless and support seamless for new clients?10:59 Q) How is TradePending helping dealers navigate today's tariff-driven price swings?14:49 Q) Which emerging tech or consumer habits will reshape dealerships next?17:19 Q) What fresh innovations are you rolling out to keep dealers competitive?19:27 Q) What key factors should dealers weigh when choosing digital-retail and trade-in tools?Listen to more episodes here: https://www.sellyautomotive.com/podcastRead the full transcription: https://blog.sellyautomotive.com/blog/tim-trade-pending

Unravel the Complexities of Dirty Core Management to Streamline your Dealership's Inventory Processes and Improve Efficiency.In the automotive parts industry, managing inventory is a crucial yet challenging task. One commonly misunderstood element involves dirty cores. These components are pivotal in maintaining accuracy in inventory records. Let's explore the intricacies around dirty core management, addressing common issues and offering practical solutions for dealership success.Understanding Dirty CoresIn the automotive world, cores are parts that can be remanufactured or recycled. These cores are typically exchanged when a new part is purchased. However, a crucial aspect often overlooked is the dirty core. A dirty core remains in the system until it is physically returned for credit. Understanding this is foundational to managing a healthy inventory.Challenges with Dirty Core ManagementManaging dirty cores poses several challenges, primarily due to system discrepancies. As highlighted by Chuck Hartle, certain dealership management systems (DMS), such as PBS and DealerTrack, have their distinct ways of handling cores. They often include a status called 'core', indicating dirty cores but may underreport them. This can create initial confusion in inventory assessments.Moreover, discrepancies arise when dealers fail to minus out cores once credits are received, as Kaylee points out. Without proper handling, dirty cores inflate inventory values, leading to inaccurate reports. Therefore, understanding the nuances of your chosen DMS becomes essential.——————————————–This show is powered by PartsEdge: Your go-to solution for transforming dealership parts inventory into a powerhouse of profitability. Their strategies are proven to amp up parts sales by a whopping 20%, all while cutting down on idle inventory. If you're looking to optimize your parts management, visit

Cox Automotive has been at the frontier of digitizing the automotive space with popular products such as AutoTrader, Kelly Blue Book, and Dealertrack. To deliver these products the company manages large quantities of data and diverse engineering teams. Scaling its operations required an engineering transformation of the company. Chris Dillon is the VP of Architecture The post Engineering Transformation at Scale with Chris Dillon appeared first on Software Engineering Daily.

Cox Automotive has been at the frontier of digitizing the automotive space with popular products such as AutoTrader, Kelly Blue Book, and Dealertrack. To deliver these products the company manages large quantities of data and diverse engineering teams. Scaling its operations required an engineering transformation of the company. Chris Dillon is the VP of Architecture The post Engineering Transformation at Scale with Chris Dillon appeared first on Software Engineering Daily.

What should dealers be thinking about when it comes to digital retail and eCommerce? Is one form of sales better than the other? Emily Chonko, Director of eCommerce at Cox Automotive, joins the podcast to answer pressing questions on the future of car sales amidst changes over the past few years resulting from inventory levels, consumer buying habits and the pandemic. As a child, Emily developed a passion for motorsports through racing Quarter Midgets. She accredits this passion for ultimately leading her into a career in automotive. Since the early 2000's, Emily has worked for Cox Automotive, initially supporting Autotrader magazine. For the past ten years, she has primarily focused on helping retailers digitize their sales process through Digital Retail and eCommerce (hear more about the benefits, but complexities of this newer endeavor in the episode!). She's also held roles in sales leadership and performance management at Dealer.com, Kelley Blue Book, Dealertrack and Autotrader. In this episode you'll hear Emily's take on: The distinction between digital retail and eCommerce How eCommerce methods will require dealerships to create a different customer experience than digital retail requires How dealers can begin implementing that retail process Finding equity in relationships (and how that helps women in the industry!) Why you should constantly network in this industry How employers can promote DEI with positions that meet employee personal needs like family first policies (or flexibility needs) For more about Emily, visit her LinkedIn profile. Like this episode? Check out JM&A Insider for more content like this.

Welcome to Wednesday as we're talking about Lucids partnership with Bank of America to offer seamless financing, Manheim reporting a rise in wholesale prices, Taco bell's new concept store that could set the standard for drive thru, and Ford's surprise Lightning accessory. Pre-register to be the first to know ASOTU CON details hereBank of America partners with Lucid Motors to create seamless financing as Lucid Financial ServicesAllows checkout process to be fully digital with various loan and (24/36/48 mo term)lease options“Lucid Air customers have requested flexible financing options, including lease and loan purchase, with many of them preferring a 100% digital experience. Lucid Financial Services is all about delivering a best-in-class finance journey from online application to e-signing with full transparency of terms and flexible purchasing options. Our goal is to transform vehicle financing by introducing new processes that enable our customers to experience the luxury and technology of Lucid electric vehicles.”Starting price for the Lucid Air $87,400 - 169,400 OR  3.28 - 6.36 Chevy Bolts Take away: Indicators are indicators. Give the people what they want. May Wholesale Used Car Prices tick up from April's decline according to Manheim Up .7 from April to May, up 9.7 YoY‘The pace of retail used-vehicle sales remained relatively stable in May. Used-retail sales fell 1 percent from April, according to Cox Automotive, which made that estimate by leveraging a same-store set of dealerships selected from Dealertrack to represent the U.S.'Slower rollout of tax returns is a factor with only 74% of returns being released as of May 20th as opposed to 100% of the same period last yearTake away: There is no clear strategy and there are many ways to win. Join us in the “All Things Used Cars” clubhouse room on Friday at 9am EST to hear how some of the best operators are getting it doneTaco Bell opens its “Defy” restaurant in Brooklyn Park, MN with a digital-first mindset2 story concept with the kitchen sitting overtop several drive thru lanes with mobile and third party orders prioritized. There is still a single traditional drive thru windowThe goal is a “2 minute or less” experience from order to pickup. Food is lowered via a mini-elevator in a tubeTake away: Remember that (good, fast, cheap) triangle?Ford Lightning owners get surprise accessory to rescue stranded TeslasJim Farley's Twitter response “Not trolling, just helpful.”Take away: ‘slow clap' Well played. Get the Daily Push Back email at https://www.asotu.com/Listen to other episodes: https://www.asotu.com/media/podcastsRead our most recent email at: https://www.asotu.com/media/push-back-emailShare your positive dealer stories: https://www.asotu.com/positivity----Rock w/ us on social:Insta: https://www.instagram.com/automotivestateoftheunion/ Twitter: https://twitter.com/asotu_ Tik Tok: https://www.tiktok.com/@ASOTU 

There's another part of the digital world of financial services within automotive that might not get the attention of pre-approvals and the path toward delivery, but not completing it correctly can land finance companies in trouble. It's refunding warranties and other F&I products when the vehicle is repossessed or is deemed to be a total loss following a crash or other catastrophic event. Robert Christini of Dealertrack and Cox Automotive along with Anne Holtzman and Peter Krall of Allied Solutions tackled the challenging topic for this episode of the Auto Remarketing Podcast, recorded following their appearance during this year's Auto Intel Summit in Raleigh, N.C.

In the next installment of the Auto Remarketing Podcast originating from the Vehicle Finance Conference hosted by the American Financial Services Association earlier this month in Las Vegas, senior editor Nick Zulovich shared a conversation with Cheryl Miller, who is vice president of operations for Dealertrack F&I Solutions. Miller assessed the current auto-finance landscape, pinpointing what could be the “silver lining” developing out of the pandemic.

For this episode of the Auto Remarketing Podcast, Dealertrack Dealer Services vice president Kait Gavin is here to refute any notion that vehicle titling is anything but mundane or tedious. Gavin also mentioned the electronic titling progress Dealertrack has made in places such as California to expedite this crucial process for dealerships and finance companies.

Mike Colacchio is the Vice President of Sales at AutoLeadStar. He joins the company with decades of sales experience in automotive tech companies like Dealer Inspire, Dealer.com, Dealertrack, and Cox Automotive. He brings a wealth of knowledge and industry expertise to his new role at AutoLeadStar, where he is responsible for building out the sales team and driving strategic market adoption. While at Dealer Inspire, Mike grew the sales organization from three people to 28 and increased its client base by 500%. During his time at Dealer.com, he sharpened his industry relations, strategic sales roles, and the regional sales team. In this episode… How do you leverage customer data sets in your dealership? How can you use that data to learn more about your customers, segment them, and create better experiences for them? Driving customers into your dealership or online store is often the first step in driving sales. The growth of digital retailing has brought about great shifts in how dealerships attract customers and how customers shop. It also means that adaptable and flexible dealerships will set themselves up for success in the future. In this episode of the InsideAuto podcast, Ilana Shabtay interviews Mike Colacchio, the Vice President of Sales at AutoLeadStar, about evolutions in the autotech industry. Mike also shares his predictions about the auto industry and talks about the inventory challenges many dealerships have been facing. Stay tuned.

Jamie Kent is an Executive Director at Shift Digital, where he leads one of the largest OEM programs for North America for certified automotive dealer websites and consumer engagement tools. He also leads upcoming emerging technology providers. Jamie is an experienced automotive software and digital marketing executive with over 15 years of industry experience. He has held executive leadership positions with companies ranging from small, privately-held to large, publicly-traded organizations. He was the Senior Director of Market Performance - Independent Dealer Solutions at Dealertrack and the Executive Vice President & COO of ClickMotive before joining Shift Digital. In this episode… Without a doubt, the COVID-19 pandemic has accelerated the adoption of digital retailing by many dealerships, leading them to view it as a necessity in a fast-changing world. The pandemic has also led to inventory shortages for many dealerships who now have to wait for a longer time to receive cars, and this has greatly affected sales, the sales cycle, and how salespeople interact with potential customers. Because of this, dealerships have been forced to get creative in handling the inventory shortage problem. Some have resorted to marketing and selling cars online on a pre-order basis even before the units arrive at their showrooms. Consumer shopping habits and expectations have also changed during this period, and all these factors will affect dealerships' future sales. In this episode of the InsideAuto Podcast, Ilana Shabtay interviews Jamie Kent, an Executive Director at Shift Digital, about tackling inventory shortages and changing consumer behavior in the automotive industry. They discuss how these changes have been affecting the normal sales cycle, how they have impacted communication with customers, and the main challenges dealerships will face when the shipping problems are over. Stay tuned.

In a growing number of states, car dealers can now enhance the car buying experience by saving their customers the trip to the DMV, when they integrate electronic solutions for registration and titling.     Today on DNT, Derek D is joined by two key members of the team at Dealertrack: Kait Gavin, VP of Operations, and Sarah Hunsicker, Director of Government Affairs. Kait and Sarah work together daily, communicating from coast to coast on solutions that connect dealerships to DMVs and take the tedium out of vehicle registration and titling.     Interview Highlights — Sarah and Kait describe:     The picture of U.S. states rolling out digital solutions at the DMV. They tell us who’s adopting them, who’s enforcing them, and who’s lagging behind — and what this means for auto dealers in different states.     How electronic solutions are giving car buyers the ability to buy a vehicle in one state and register it in another — and how this could transform the landscape of auto retail.     The advantages enjoyed by states that had these solutions in place before the pandemic, and the wake-up call to those that didn’t.     Episode Quote:     “Those DMVs that had these foundational solutions going into the pandemic fared much better than those that didn’t . . . and those states that didn’t, it resulted in insurmountable backlogs at the DMV that they were trying to dig out of.”     — Sarah Hunsicker     -----     Episode Sponsor:   Dealertrackbuilds integrated technologies that make vehicle documentation—like registration and titling—faster and easier for all parties, from dealers, to state agencies, to consumers, helping to expedite car sales and power growth in the automotive industry.     | Dealer News Today is a Dave Cantin Group – Cox Automotive partnership

If you’re not embracing data, you might want to think about the dealer down the street who is.     Today, Derek D talks with two automotive data experts. Tracy Fred is Vice President of three Cox Automotive brands: Dealertrack, VinSolutions, and Xtime. Elton O’Neal is Cox Automotive’s Senior Director of Data Strategy.     Together, they flesh out the case for why data is now paving the path forward for sales in all markets, including the automotive industry.     Interview Highlights:     What is the difference between open and closed approaches to data, and how are dealerships now benefiting from an open approach?   How can startup companies help dealerships not only access but also interpret data, to help make decisions that lead to greater ROI?   Why is any big picture of data more valuable than the sum of all its parts?     “Every consumer out there more and more wants a personalized experience, and leveraging data allows dealers to deliver that personalized experience.”   — Tracy Fred     -----     Episode Sponsor:     VinSolutionsintegrates all your dealership’s systems and gives you a single view of your consumer. VinSolution is designed by both by tech developers who know how to create powerful technology and automotive dealers who know what it takes to sell cars every day.     | Dealer News Today is a Dave Cantin Group – Cox Automotive partnership

From the dealership, to the lender, to the customer— How do we help adapt to a new socially-distant sales environment, while simplifying communications and saving time, in vehicle leasing and financing?Today on the DNT Podcast, Emil Banga talks to Derek D about how digital contracting is cutting the fat out of vehicle transactions (leaving all the best parts intact), saving time, and helping keep all parties safe. While this purchasing model has been expedited by the pandemic, it offers a number of benefits in any sales environment.Episode Highlights:What percentage believes consumers will increase digital consumption in 2021?How are technological advancements affected by state laws that lag behind?What is Emil’s expert opinion on what vehicle sales will look like post-pandemic“We set the foundation last year. This year is—now that dealers are leveraging the product—how do we make it better for them?” — Emil Banga--------------Episode Sponsor:Dealertrack F&I creates integrated technologies that make the process of vehicle leasing and financing faster and easier for all parties, from dealers, to lenders, to consumers. Dealertrack powers growth in the automotive industry.

Jessica Stafford, senior vice president of consumer solutions at Cox Automotive, joins the show to discuss the company's new Complete Retail solution. It's a new end-to-end digital retail experience today that Cox Automotive says can “bring every step of the car-buying journey and every part of the deal process together — start, flow, sign and close.” Complete Retail, which is the first Cox Automotive-branded end-to-end retail solution, implements the services of Autotrader, Dealer.com, Kelley Blue Book, VinSolutions and Dealertrack.

In this episode of the Used Car Dealer Podcast, Zach Klempf interviews the VP of Sales at Cox Automotive David Foutz who oversees Kelly Blue Book, Dealertrack DMS, and Xtime. They have a timely discussion on topics ranging from margin compression to trends in automotive retail. They discuss on the episode: - Margin compression considerations for auto dealers during Q4 and beyond- Retail auto dealer adoption of digital retail as well as advancements in the service drive - Future discussion on EV's and automotive retail - We close out the episode with a peek ahead at 2021 and what are some of the key trends to protect profitability at the dealership.Read the transcribed version here - https://blog.sellyautomotive.com/blog/interview-with-david-foutz-of-cox-automotive-on-margin-compression-whats-in-store-for-2021Listen to our other podcast episodes:https://www.sellyautomotive.com/podcast

Today on the Auto Insider podcast Randy Henrick, a 30-year expert in consumer protection laws and auto dealer sales and F&I compliance joins the show. Randy has an extensive career as a customer advocate in automotive finance. He worked for 12 years for Dealertrack, Inc. as their regulatory and compliance attorney, wrote all of Dealertrack's Compliance Guides, and has extensive experience in all aspects of front-end compliance.  Randy spoke at the 2015 - 2020 NADA national conventions and speaks to industry and trade associations on regulatory and compliance best practices for dealer risks. We're thrilled to have Randy on the show. Please be sure to go to his website to learn more about Randy and his practice: http://www.autodealercompliance.net/ One show shote: Randy said under Truth in Lending that if you advertise the APR, you have to give the other terms of credit.  Technically, you can advertise the APR alone ("0% financing available") and don't have to give the other terms unless you indicate the payment term (e.g., 60 months) or downpayment or amount of monthly payment. Connect with us on Facebook: https://www.facebook.com/yourautoadvocates Get early access to the upcoming Market Price Report: https://yourautoadvocate.com/market-price-report/ Stay connected with Ray, Zach, and Your Auto Advocate here: https://www.instagram.com/shefska/ & https://www.instagram.com/yourautoadvocate/ & https://www.instagram.com/rasisjaz/  

The interaction with dealerships and finance companies is likely intense as ever, especially considering how much happens online nowadays because of the coronavirus pandemic. How have dealership needs of finance companies adjusted? How have what finance companies need from dealers changed? Dealertrack lender solutions strategist Andy Mayers addressed those topics and more during this episode of the Auto Remarketing Podcast.

Recently, powerhouse Cox Automotive announced a changing of the guard. Effective today, August 3rd, Sandy Schwartz transitions to a new role as CEO of the Cox Family Office. Former executive vice president of Cox Business, Steve Rowley joins Cox Automotive as the newly inducted president. On today’s show, we’re pleased to welcome back Sandy to discuss what the future holds for himself, the next stage of his career, and Cox Automotive. During his tenure as CEO of Cox Automotive, Sandy had some incredible highs including turning Manheim into a hugely successful business, the transformation of Autotrader and their acquisition of Kelley Blue Book, bringing Dale Pollak and vAuto into the fold, and of course the Dealertrack acquisition. However, Sandy is most proud of working alongside amazing people, guiding them, and watching them build incredible teams. “We all have our roles to play. We do them, I think, fairly well, but I feel like we’ve been able to shape the industry in the right ways,” says Sandy. “We’ll continue to do that, but it’s all the partnerships, the people we’ve cultivated, and the friendships I’ve built.” Sandy has been with Cox Automotive for 35 years and will remain the CEO until the end of 2020. In his new role the Cox Family Office, Sandy will be assisting the Cox family with investments and everything concerning keeping the Cox Enterprises legacy in the family. https://www.cbtnews.com/sandy-schwartz-on-transitioning-to-his-new-role-at-the-cox-family-office/

On today’s show, we’re pleased to welcome Joey Yates, Senior Director of Business Operations for Dealertrack Registration and Title Solutions and Tab Edmundson, Vice President of Client Solutions for IAA. Late 2019, Dealertrack and IAA announced an integration, bringing together two industry leading technology solutions — IAA Loan Payoff and Dealertrack Accelerated Title. This was designed to help mitigate the time-consuming process of managing a total loss claim requiring loan payoff and title release. Combined, this integration offered lenders and insurers a digital solution for title delivery that provides positive and negative equity functionality, real-time payoff quotes, letters of guarantee, access to title vaults, and direct connection and ACH payments to lenders. Currently, based on internal analysis and interactions with multiple insurance providers, IAA estimates that there are more than 5 million cars declared a total loss each year and approximately 60 to 70% have loans that need to be paid off. Based on the average price for cars declared total losses, delays in the loan payoff and title transfer processes can tie up billions of dollars and slow consumers from returning to the auto retail market to purchase their next vehicle. Based on the average price for cars declared total losses, delays in the loan payoff and title transfer processes can tie up billions of dollars and slow consumers from returning to the auto retail market to purchase their next vehicle. Most recently and the catalyst for today’s discussion, IAA’s and Dealertrack’s new expanded agreement, brings speed and efficiency to title delivery for the entire auto industry by allowing for the digital processing of total loss titles. Together, they deliver the most critical components of the process including negative equity functionality, letter of guarantee, instant pay-off amounts, access to vaulted titles, connection to automotive lenders, and ACH payment to lenders. https://www.cbtnews.com/how-this-expanded-integration-brings-speed-and-efficiency-to-title-delivery-joey-yates-and-tab-edmundson/

"It's an absolute no brainer ... We have to continue to digitize, to find these solutions that we're able to use easily."Today’s interview is with Joey Yates, Senior Director of Business Operations at Dealertrack, and Tab Edmundson, VP of Client Solutions at IAA Total Loss Solutions. Their organizations have partnered to build digital tools, plus a network of insurance providers and auto lenders, that streamline complicated auto sales and add huge gains to dealerships’ bottom lines.Interview Highlights:How can successful partnerships combine resources to have an industry-changing impact?How do the right digital tools save time, create sales, and lead to greater profits?What are the data that show these tools are now more critical than ever to car dealers?--------------Episode Sponsor: DCG Acquisitions — DCG Acquisitions is the automotive industry's most successful dual agent acquisition and growth specialist. For more information and to view their collection of premier dealership listings– Contact DCG Acquisitions today.

Compliance expert Randy Henrick, formerly of Dealertrack and now with Ignite Consulting Partners, offered insight about potential dealership advertising pitfalls during the COVID-19 pandemic. Henrick also touched on a few of the compliance differences that can come into play when a vehicle is delivered somewhere else other than the dealership.

On today’s show, we’re so pleased to welcome back Kait Gavin, vice president of operations for Dealertrack Titling Solutions. In this segment, Jim and Kait discuss how the registration and title process has been affected by the coronavirus pandemic. https://www.cbtnews.com/how-the-pandemic-has-transformed-the-registration-and-titling-process-kait-gavin-dealertrack/

"Cash is king right now and days to fund is as high as 15!”Advice from Dealertrack executive Mandi Fang. Fang is responsible for overseeing Dealertrack's growing DMS business as the brand continues to develop open, flexible, easy-to-use solutions critical to helping dealerships adapt to a changing industry and shifting consumer expectations.--------------Episode Sponsor:More than just automotive brokers, Dave Cantin Group is one of the largest and fastest-growing automotive M&A firms in the industry. View dealerships for sale

"Knowing your customer is now part of compliance.”Great compliance advice from Vice President of Operations for Dealertrack Cheryl Miller. Miller heads up the F&I business within Cox Automotive Retail Solutions, including Dealertrack’s Dealer and lender F&I teams. --------------Episode Sponsor:More than just automotive brokers, Dave Cantin Group is one of the largest and fastest-growing automotive M&A firms in the industry. View dealerships for sale

As part of our ongoing coverage of the Coronavirus, we’re pleased to welcome back Cheryl Miller, Vice President of operations for Dealertrack F&I Solutions. In this segment, the pair talk at length about shifting transactions online during COVID-19. Did you enjoy this interview? Please share your thoughts, comments or questions regarding this topic with host Jim Fitzpatrick at jfitzpatrick@cbtnews.com. https://www.cbtnews.com/how-to-provide-a-seamless-online-experience-for-your-customers-cheryl-miller-dealertrack/

In episode #6 Zach and Steve have a dynamic conversation with Cox Automotive's Director, Enterprise Dealer Partnerships (EDP) Sales Strategy Amardeep Kumar. Amardeep shares his story of how he got into the automotive industry as well as his thoughts on: digital retail, used cars, and recommendations for dealers to whether the COVID-19 economy of today's market.

During the Vehicle Finance Conference hosted by the American Financial Services Association, Cheryl Miller and Kaitlan Gavin of Dealertrack shared an update about how the industry is steadily moving toward more e-contracting while navigating the challenges of titling from 51 different jurisdictions.

Originally posted on:https://www.cbtnews.com/how-dealertrack-is-creating-a-seamless-car-buying-experience-for-customers-cheryl-miller-sr-vp/?fbclid=IwAR2IUya8zvH3pTMa5tqJW2AGMJ5v1EjB1uQTWzr7OdE6f-UDLh2NkSMi53w Recently, the CBT Automotive Network was on-location at NADA 2020 in beautiful Las Vegas where host Jim Fitzpatrick spoke with Cheryl Miller, Senior Vice President at Dealertrack F&I Solutions. --------------------- CBT Automotive Network is a multi-media platform for retail automotive professionals. With digital channels including a daily show, informative website, daily eNewsletters, monthly magazine, webinars and 9 network shows hosted by the industry's top trainers and thought leaders. CBT is your dealership's "go to" source from the showroom to the service drive. https://www.cbtnews.com/ CONNECT WITH US! Contact us: info@cbtnews.com Subscribe: https://www.cbtnews.com/freesubscription Facebook: https://www.facebook.com/CarBizTodayNews Twitter: @CarBizToday Instagram: https://www.instagram.com/carbiztoday/

Slightly Above Podcast: Automotive Insights – The DMS Space (Episode 003) Welcome to the show, new listeners. The focus of this episode is to offer background and understanding of the major players in the Dealer Management System (DMS) space. As a newcomer to the Automotive Industry, you would find a dizzying array of options and products from which to choose. Whether you are a dealer agent or business leader having a firm grasp of this essential software product will greatly enhance your ability to produce results for your team or staff. We breakdown all the major DMS companies and offer thoughts on how to navigate this complicated matrix of software and people. We cover a lot of ground, and it's best to take the time and review the material as a whole, however, if you wish to explore by topic the jump point minute markers can be found below: DMS in a Nutshell (2:16) History and Paper (4:06) Reynolds and Reynolds (8:41) CDK Global (19:24) DealerTrack (27:00) AutoSoft (32:28) Auto/Mate (33:52) Dominion (37:59) DealerBuilt (39:20) Tekion (39:41) Advent, PBS, Quorem (43:24) Addam & Trucks (45:05) Decisions, Decisions (46:16) Final Thoughts (53:59) And please reach out to me if you enjoyed the content or have any additional questions or thoughts. William Page III Email: William.page@innovateod.com LinkedIn: https://www.linkedin.com/in/willpageiii/ Special thanks to my long-time collaborator: Josh Blick Email: Josh.blick@innovateod.com LinkedIn: https://www.linkedin.com/in/josh-blick-07a21ba/ And our courageous moderator: Jacob Gomez Email: Jacob.gomez@innovateod.com LinkedIn: www.linkedin.com/in/jacobgomez86 Our Sponsor: Innovate On Demand provides scalable solutions in the form of efficient, productive and affordable resources that can empower your development requirements allowing your organization to achieve business goals and enabling significant growth in revenue and customer satisfaction. We are equally able to supplement existing teams or manage the product lifecycle from inception to maturation. Website: http://innovateod.com/ Email: sales@innovateod.com Linked In: https://www.linkedin.com/company/innovate-on-demand Twitter: https://twitter.com/InnovateOD Facebook: https://www.facebook.com/InnovateOnDemand

Troy R. Underwood is the founder of multiple business ventures, a family man, and a lover of music. Highlights of his career include his founding of what eventually became triVIN, a company that transformed how vehicle titles are managed and processed and was later sold to DealerTrack. He is also the founder of benefitsCONNECT, a company that provided an innovative approach to healthcare benefits administration and was later acquired by benefitexpress.Learn More: www.troyunderwood.nethttps://www.amazon.com/dp/B082VN9Q5TInfluential Influencers with Mike Saundershttp://businessinnovatorsradio.com/influential-entrepreneurs-with-mike-saunders/

Troy R. Underwood is the founder of multiple business ventures, a family man, and a lover of music. Highlights of his career include his founding of what eventually became triVIN, a company that transformed how vehicle titles are managed and processed and was later sold to DealerTrack. He is also the founder of benefitsCONNECT, a company that provided an innovative approach to healthcare benefits administration and was later acquired by benefitexpress.Learn More: www.troyunderwood.nethttps://www.amazon.com/dp/B082VN9Q5TInfluential Influencers with Mike Saundershttp://businessinnovatorsradio.com/influential-entrepreneurs-with-mike-saunders/

Troy R. Underwood is the founder of multiple business ventures, a family man, and a lover of music. Highlights of his career include his founding of what eventually became triVIN, a company that transformed how vehicle titles are managed and processed and was later sold to DealerTrack. He is also the founder of benefitsCONNECT, a company that provided an innovative approach to healthcare benefits administration and was later acquired by benefitexpress.Learn More: www.troyunderwood.nethttps://www.amazon.com/dp/B082VN9Q5TInfluential Influencers with Mike Saundershttp://businessinnovatorsradio.com/influential-entrepreneurs-with-mike-saunders/

Troy R. Underwood is the founder of multiple business ventures, a family man, and a lover of music. Highlights of his career include his founding of what eventually became triVIN, a company that transformed how vehicle titles are managed and processed and was later sold to DealerTrack. He is also the founder of benefitsCONNECT, a company that provided an innovative approach to healthcare benefits administration and was later acquired by benefitexpress.Learn More: www.troyunderwood.nethttps://www.amazon.com/dp/B082VN9Q5TInfluential Influencers with Mike Saundershttp://businessinnovatorsradio.com/influential-entrepreneurs-with-mike-saunders/

Constance Smith works for the Dealertrack Division of COX Automotive where they design software used by thousands of automotive dealers. She has worked in the automotive industry for over 40 years graduating from Pratt Institute with a Masters in Industrial Design. She worked under Bill Mitchell at General Motors and was the first woman in the Advanced Concepts Group. After leaving GM she taught in the Pratt Grad schools at the University of Bridgeport and earned an NEA Award and Grant. Constance is the recipient of several GM Mark of Excellence Awards and both the Chrysler Gold and Silver Awards. She has authored an award-winning book titled: Damsels in Design; Women Pioneers In The Auto Industry and Constance will be at the Las Vegas Concours d’Elegance signing her book. Constance is an AACA National Judge and volunteers at Vision Honored and the Eyes on Design charities.

I had the pleasure to interview Mo Zahabi, Sr. Director Product Consulting for Digital Retailing and Cox Automotive to learn more about the evolution of their modern retailing software. Dealertrack and Cox Automotive were two of the first companies that offered online selling tools to consumers and now the field is crowded. How does Cox plan to stand out from their peers? Take a few minutes to listen to this interview as I ask some hard questions about data integration with the Cox Automotive suite of products.

Mandi Fang joins the show to talk about her new role as vice president and GM of Dealertrack DMS, which was recently named to the Women Tech Council’s 2019 Shatter List. Plus, Fang — a 2016 Women in Remarketing honoree — talks about her experiences working on a General Motors assembly line in college and being part of the team that helped AutoNation open its first megastore concept.

Back in 2009, it was all the rage to build a direct lender. It didn't matter where the capital came from — it could have been from a marketplace of investors or off a balance sheet. But the idea was that you could build a massive scalable business by going direct. There were some companies that emerged from that time period successful but it proved very hard. Others like LendKey took a B2B tack. Instead of going out and building a borrower acquisition model, they would work with lending institutions like regional banks and credit unions to power their lending businesses. After growing and exiting Dealertrack, Vince Passione, the former CTO of Citi's US consumer bank, saw an opportunity to found and lead LendKey. Vince joins us on the show to talk about his partnership model and the challenges and opportunities of working alongside banks and credit unions, which have deployed more than $2 billion in lending capital on the digital platform.

Along with offering an update on how its uniFI platform has been adopted, Dealertrack’s Cheryl Miller joined Nick for another podcast to discuss how dealerships and finance companies are answering the call to respond to consumer demand for transparency and ease of use.

Every week the show host John Siracusa talks with impressive fintech leaders and entrepreneurs, through conversation uncovers the remarkable stories behind them, their creations and the most important topics in fintech. You can subscribe to this podcast and stay up to date on all the stories here on iTunes, Google Play, Stitcher, Spotify and iHeartRadio In this episode the host John Siracusa chats with Vince Passione, founder and the CEO at LendKey.  Lendkey is a white label lender, specializing in student loans.  From 2003 until 2006 Vince was the President/COO at DealerTrack. DealerTrack, created connections between the auto dealerships and thousands of lenders nationwide.  Something which never existed before. Now he's building a similarly structured ecosystem that'll connect the world of student lending.   Tune in and Listen.   Subscribe now on iTunes, Google , Stitcher, Spotify and iHeartRadio to hear Thursday's episode with Ian Lampl from LoanStreet.   About the host:   John is the host of the twice-weekly “Bank On It” podcast recorded onsite at offices of Carpenter Group, a creative services agency focused on the financial services industry. He's a highly sought after fintech, VC and financial services industry enthusiast and connector. He's in the center of the fintech ecosystem, keeping current with the ever-innovating industry.   Follow John on LinkedIn, Twitter or on Medium

Rod Arquette Show Daily Rundown - Tuesday, May 22, 20184:20 pm: Charlie Chesbrough, a Senior Economist with DealerTrack, joins the show to discuss the ever changing tides of the Auto Industry4:35 pm: United States Senate Candidate Mike Kennedy joins the show to discuss his reported apology on behalf of the people of Utah to Pastor Robert Jeffress after his opponent in the race, Mitt Romney, called Jeffress a religious bigot6:05 pm: Rick Larsen, President of the Sutherland Institute, joins Rod to discuss his recent op-ed in Utah Policy saying the medical marijuana debate in Utah is getting a bit messy6:20 pm: Sterling Brown, Vice President of Public Policy for the Utah Farm Bureau, joins the show to discuss the bureau’s role in helping fight the opioid crisis in Utah6:35 pm: Kate Bradshaw, Utah Organizer for Republicans for the Rule of Law, joins Rod to discuss why the group is asking for a completion of the Mueller investigation

Jason Barrie of Dealertrack F&I and VinSolutions chats with Joe and Nick about millennials and car buying, technology at auto dealerships and more. Plus, a preview of his Auto Remarketing Webinar, which is set for 2 p.m. (ET) on Aug. 10.

New Relic's Fredric Paul, Jay Fry, Tori Wieldt, Stevan Arychuk, and Sean Carpenter join Rackspace's Stephen Salas and DealerTrack's Mark Huber to discuss the latest software news (Microsoft and security, free cloud storage, the software-powered megacorporation) and recap the highlights of New Relic's FutureStack15 conference in San Francisco.

Raphael Cartyjoins us to talk about a topic that’s likely near and dear to the hearts of many salespeople, but doesn’t often get much coverage: webinars. Raphael is currently the founder and CEO ofCallida Energy, a software solution that powers building optimization—from energy usage and sustainability to facilities management and automation. Raphael also brings with him a long history of thought leadership in the marketing space, having previously served as Head of Marketing forDealertrack, the market leader in vertical software solutions for the automotive industry and a company with one of the fastest times-to-IPO in recent history. He’s also taught marketing at Harvard Business School and worked in various other CMO and leadership roles in the past. One challenge that he repeatedly faced over the course of his career was driving high-quality leads in a cost-effective way—no doubt a topic top-of-mind for most startup sales leaders out there. In this episode, Raphael joined us to talk about one tactic in particular that he found both dramatically raised the quality of his leads, but also ended up reducing his org’s total spend to acquire them.While we’re all familiar with the traditional screen-shared product demo that an SDR or inside salesperson may walk a potential client through, the concept of a webinar—at least as we’ll define it today—is quite different. While a pointed approach and no doubt a cornerstone of startup sales, the standard demos aren’t effective lead-generation methods. They focus on driving one opportunity home, but because they are usually one-on-one, they are a bit hard to scale and aren’t always optimal tools for lead nurturing or market education since they are more transactional (i.e. “salesy”).Webinars done correctly—as Raphael will describe—are just the opposite: they are focused on educating the lead by discussing best practices more so than individual products (though there’s a time for that too). They give the lead a chance to ask questions and learn about their own industry. They feel like a webinar sign-up is less of a commitment upfront and more of an opportunity to absorb knowledge. Should you be selling into a vertical market, this educational aspect has even greater appeal, which you can emphasize by leveraging industry experts and even product managers to lead sessions.At the same time, webinars draw very high-intent leads and—structured correctly—are perfect venues for leads qualification and scoring (e.g. do they use a competitor but aren’t satisfied, do they have no current solution, did they even know there was even a product available, or are they actually just there to learn?). Even sign-ups who don’t end up attending are often better leads than your standard MQL. Raphael shares with us a few particular anecdotes in which he was able to use webinars to achieve an average conversion rate 3-4x higher than other channels. We hope today’s podcast will clue you in as to how you might execute a similarly successful strategy at your startup.EndFragment

Raphael Cartyjoins us to talk about a topic that’s likely near and dear to the hearts of many salespeople, but doesn’t often get much coverage: webinars. Raphael is currently the founder and CEO ofCallida Energy, a software solution that powers building optimization—from energy usage and sustainability to facilities management and automation. Raphael also brings with him a long history of thought leadership in the marketing space, having previously served as Head of Marketing forDealertrack, the market leader in vertical software solutions for the automotive industry and a company with one of the fastest times-to-IPO in recent history. He’s also taught marketing at Harvard Business School and worked in various other CMO and leadership roles in the past. One challenge that he repeatedly faced over the course of his career was driving high-quality leads in a cost-effective way—no doubt a topic top-of-mind for most startup sales leaders out there. In this episode, Raphael joined us to talk about one tactic in particular that he found both dramatically raised the quality of his leads, but also ended up reducing his org’s total spend to acquire them.While we’re all familiar with the traditional screen-shared product demo that an SDR or inside salesperson may walk a potential client through, the concept of a webinar—at least as we’ll define it today—is quite different. While a pointed approach and no doubt a cornerstone of startup sales, the standard demos aren’t effective lead-generation methods. They focus on driving one opportunity home, but because they are usually one-on-one, they are a bit hard to scale and aren’t always optimal tools for lead nurturing or market education since they are more transactional (i.e. “salesy”).Webinars done correctly—as Raphael will describe—are just the opposite: they are focused on educating the lead by discussing best practices more so than individual products (though there’s a time for that too). They give the lead a chance to ask questions and learn about their own industry. They feel like a webinar sign-up is less of a commitment upfront and more of an opportunity to absorb knowledge. Should you be selling into a vertical market, this educational aspect has even greater appeal, which you can emphasize by leveraging industry experts and even product managers to lead sessions.At the same time, webinars draw very high-intent leads and—structured correctly—are perfect venues for leads qualification and scoring (e.g. do they use a competitor but aren’t satisfied, do they have no current solution, did they even know there was even a product available, or are they actually just there to learn?). Even sign-ups who don’t end up attending are often better leads than your standard MQL. Raphael shares with us a few particular anecdotes in which he was able to use webinars to achieve an average conversion rate 3-4x higher than other channels. We hope today’s podcast will clue you in as to how you might execute a similarly successful strategy at your startup.EndFragment