C-Suite HotSeat

Quentin has led THG Fluently, formerly Language Connect, since their acquisition by The Hut Group in 2018. Since taking on Fluently, he has grown revenues and EBITDA year on year and developed a winning client localization proposition alongside the eCommerce experts at THG Ingenuity. Hosts: Sarah Hickey, VP of Research, Nimdzi Insights VP of Research at Nimdzi Insights by day, podcaster at The Troublesome Terps by night, conference interpreter DE - EN by trade Inge Boonen, VP of Consulting, Nimdzi Insights, Is dedicated to providing localization, globalization, and multicultural insights to enterprise companies and language service providers. Head to https://www.nimdzi.com/ for cutting-edge market research and consulting in the language industry. Visit https://multilingual.com to catch up with the latest news in the language industry. This show is made possible thanks to a collaboration between MulitLingual Media and Nimdzi Insights. Oscar Betancourt - Video Director and Producer Evelyn Najarian - Communications & Marketing, MultiLingual Isabel Romero-Ruiz - Communications & Marketing, Nimdzi Insights Nika Allahverdi - Product Antonella Tiezzi - Design 00:00 Quentin Naylor 00:35 What does your company do? 01:05 What was your dream career as a child? 04:03 What is your role? 05:33 3 destinations you'd like to visit 06:50 Best advice you've ever been given? 09:00 Biggest challenge 11:15 Valuable business lessons 14:11 What does success mean to you? 14:46 What is the most innovative thing you have done? 16:44 Your biggest failure 18:59 Advice for entrepreneurs

For Shamus, discipline is his driving force. Early in his career, it was the discipline of biological science and now it’s the unwavering discipline needed to successfully grow an enterprise. As Vice President for Interpreters Unlimited, Shamus has broad oversight of sales management, multi-regional operations, and business strategy. He follows in his father Sayed Ali's footsteps with his entrepreneurial spirit and keen business sense, doing whatever it takes to help the business succeed, always with his eyes on the future, and always open to and looking for new opportunities to expand and grow. Hosts: Sarah Hickey, VP of Research, Nimdzi Insights VP of Research at Nimdzi Insights by day, podcaster at The Troublesome Terps by night, conference interpreter DE - EN by trade Inge Boonen, VP of Consulting, Nimdzi Insights Is dedicated to providing localization, globalization and multicultural insights to enterprise companies and language service providers. Head to https://www.nimdzi.com/ for cutting edge market research and consulting in the language industry. Visit https://multilingual.com to catch up with the latest news of the language industry. This show is made possible thanks to a collaboration between MulitLingual Media and Nimdzi Insights. Oscar Betancourt - Video Director and Producer Evelyn Najarian - Communications & Marketing, MultiLingual Isabel Romero-Ruiz - Communications & Marketing, Nimdzi Insights Nika Allahverdi - Product Antonella Tiezzi - Design 00:00 Shamus Sayed 00:38 What does your company do?

Burcu Demirörs is a co-founder and CEO at HeliCo Translation. After translating millions of words and simultaneously interpreting for ten thousand hours, she built a translation and interpretation company that now serves hundreds of clients worldwide with a full-time team of 14. She is a hard-working and determined individual with a motivated mindset to help her start each day positively and do whatever it takes to reach her goals in life. Burcu is also one of the best women paragliding pilots in Turkey as well as she drives a Harley Davidson bike. She believes that one should always have a second passion apart from business, and only by this can one stay motivated for growth. Hosts: Sarah Hickey, VP of Research, Nimdzi Insights VP of Research at Nimdzi Insights by day, podcaster at The Troublesome Terps by night, conference interpreter DE - EN by trade Inge Boonen, VP of Consulting, Nimdzi Insights Is dedicated to providing localization, globalization and multicultural insights to enterprise companies and language service providers. Head to https://www.nimdzi.com/ for cutting-edge market research and consulting in the language industry. Visit https://multilingual.com to catch up with the latest news in the language industry. This show is made possible thanks to a collaboration between MulitLingual Media and Nimdzi Insights. Oscar Betancourt - Video Director and Producer Evelyn Najarian - Communications & Marketing, MultiLingual Isabel Romero-Ruiz - Communications & Marketing, Nimdzi Insights Nika Allahverdi - Product Antonella Tiezzi - Design 00:00 Burcu Demirörs 00:40

Leonid Glazychev originally specialized in plasma physics and computer simulation graduated with honors (M. Sc.) and holds a Ph.D. degree in physics and mathematics. He was lucky to join one of the first ever software localization projects, and that turned out to be a life-changer. Leonid co-founded Logrus, a professional software localization company when even the concept itself was somewhat novel, and served as the company’s CEO since then. Over the last 28+ years, we (now Logrus IT) have grown from 3 employees to 160+, with multiple offices around the world, including China, Korea (added in 2017), and Turkey (added in 2022). His goal is to bring some hard-core, fundamental, objective, and unbiased scientific approach and knowledge to the areas traditionally occupied by project managers and linguists. He is relentlessly challenging common knowledge, traditional ways, and widespread prejudice, and enjoys working with people and demonstrating creative thinking. Hosts: Sarah Hickey, VP of Research, Nimdzi Insights VP of Research at Nimdzi Insights by day, podcaster at The Troublesome Terps by night, conference interpreter DE - EN by trade Inge Boonen, VP of Consulting, Nimdzi Insights Is dedicated to providing localization, globalization and multicultural insights to enterprise companies and language service providers. Head to https://www.nimdzi.com/ for cutting-edge market research and consulting in the language industry. Visit https://multilingual.com to catch up with the latest news on the language industry. This show is made possible thanks to a collaboration between MulitLingual Media and Nimdzi Insights. Oscar Betancourt - Video Director and Producer Evelyn Najarian - Communications & Marketing, MultiLingual Isabel Romero-Ruiz - Communications & Marketing, Nimdzi Insights Nika Allahverdi - Product Antonella Tiezzi - Design

Peter Reynolds is Co-CEO at memoQ and has previously worked at Idiom, Berlitz GlobalNet, Bowne Global Solution, and Lionbridge. Peter has been actively involved in the development and promotion of standards for over a decade. He holds an BSc and an MBA degree from Open University and is a localization and translation industry veteran. Hosts: Sarah Hickey, VP of Research, Nimdzi Insights VP of Research at Nimdzi Insights by day, podcaster at The Troublesome Terps by night, conference interpreter DE - EN by trade Inge Boonen, VP of Consulting, Nimdzi Insights Is dedicated to providing localization, globalization and multicultural insights to enterprise companies and language service providers. Head to https://www.nimdzi.com/ for cutting edge market research and consulting in the language industry. Visit https://multilingual.com to catch up with the latest news of the language industry. This show is made possible thanks to a collaboration between MulitLingual Media and Nimdzi Insights. Oscar Betancourt - Video Director and Producer Evelyn Najarian - Communications & Marketing, MultiLingual Isabel Romero-Ruiz - Communications & Marketing, Nimdzi Insights Nika Allahverdi - Product Antonella Tiezzi - Design 00:00 Peter Reynolds 00:42 What does your company do? 01:12 What was your dream career as a child?

Peter founded Argo Translation, originally based in Milwaukee, WI, in 1995. Prior to transferring his love of all things international and his savvy business expertise into Chicago's premier translation agency, he attended the University of Wisconsin-Milwaukee, where he graduated with a major in finance and human resource management. After graduation, he went on to become an Italian translator and project manager for an international medical equipment manufacturer and major airline. Peter grew up in a home steeped in Italian tradition, a language which he spoke and in which eventually became fluent. In his non-translation life, and when he’s not busy overseeing company operations, Peter travels, goes for an energetic neighborhood run, and enjoys hanging out with his wife and son. He has also coached the local Little League, baseball teams. Sarah Hickey, VP of Research, Nimdzi Insights VP of Research at Nimdzi Insights by day, podcaster at The Troublesome Terps by night, conference interpreter DE - EN by trade Inge Boonen, VP of Consulting, Nimdzi Insights Is dedicated to providing localization, globalization and multicultural insights to enterprise companies and language service providers. Head to https://www.nimdzi.com/ for cutting edge market research and consulting in the language industry. Visit https://multilingual.com to catch up with the latest news of the language industry. This show is made possible thanks to a collaboration between MulitLingual Media and Nimdzi Insights. Oscar Betancourt - Video Director and Producer Evelyn Najarian - Communications & Marketing, MultiLingual Isabel Romero-Ruiz - Communications & Marketing, Nimdzi Insights N ika Allahverdi - Product Antonella Tiezzi - Design 00:00 Peter Argondizzo 00:54 What does your company do?

Avi Staiman is the founder and CEO of Academic Language Experts, a company dedicated to assisting academic scholars to prepare their research for publication and bring it to the world. He also is the ​co-host of the New Books Network 'Scholarly Communication' Podcast. Avi has been a guest lecturer at NYU's Master's Program in Translation & Interpreting, The University of Tokyo, and Bar Ilan University. Hosts: Sarah Hickey, VP of Research, Nimdzi Insights VP of Research at Nimdzi Insights by day, podcaster at The Troublesome Terps by night, conference interpreter DE - EN by trade Inge Boonen, VP of Consulting, Nimdzi Insights Is dedicated to providing localization, globalization, and multicultural insights to enterprise companies and language service providers. Head to https://www.nimdzi.com/ for cutting-edge market research and consulting in the language industry. Visit https://multilingual.com to catch up with the latest news on the language industry. This show is made possible thanks to a collaboration between MulitLingual Media and Nimdzi Insights. Oscar Betancourt - Video Director and Producer Evelyn Najarian - Communications & Marketing, MultiLingual Isabel Romero-Ruiz - Communications & Marketing, Nimdzi Insights Nika Allahverdi - Product Antonella Tiezzi - Design 00:00 Avi Staimab 00:40 What does your company do? 01:17 What was your dream c

Georg Ell is the recently appointed CEO of Memsource. He brings more than 15 years of experience in the technology sector, having previously held senior leadership roles at Tesla, Yammer and Microsoft. Read more on Georg's recent appointment to CEO on multilingual.com: https://multilingual.com/georg-ell-ap... Learn more about the show and sign up for the mailing list on: https://www.nimdzi.com/c-suite-hotseat/ Head to https://www.nimdzi.com/ for cutting-edge market research and consulting in the language industry. Visit https://multilingual.com to catch up with the latest news of the language industry. Hosts: Josef Kubovsky, CEO, Nimdzi Insights Josef uses his unique blend of language, tech, and sales skills to help Nimdzi partners in their pursuit of business excellence and growth. Gabriel Karandyšovský, Chief Operations Officer, Nimdzi Insights Gabriel specializes in localization, creative writing, business development & project management. He helps clients along the way to international market expansion one research or data-supported step at a time. This show is made possible thanks to a collaboration between MulitLingual Media and Nimdzi Insights.

Olivera is one of the GORR’s founding duo, involved in all levels of business development, but with a special focus on vendor and key account management. Not really a morning person, so she starts her day with a very large coffee. Learn more about the show and sign up for the mailing list on: https://www.nimdzi.com/c-suite-hotseat/ Head to https://www.nimdzi.com/ for cutting-edge market research and consulting in the language industry. Visit https://multilingual.com to catch up with the latest news of the language industry. Hosts: Inge Boonen, VP of Consulting, Nimdzi Insights Inge is dedicated to providing localization, globalization, and multicultural insights to enterprise companies and language service providers. Gabriel Karandyšovský, Chief Operations Officer, Nimdzi Insights Gabriel specializes in localization, creative writing, business development & project management. He helps clients along the way to international market expansion one research or data-supported step at a time. This show is made possible thanks to a collaboration between MulitLingual Media and Nimdzi Insights. Oscar Betancourt - Video Director and Producer Evelyn Najarian - Communications & Marketing, MultiLingual Isabel Romero-Ruiz - Communications & Marketing, Nimdzi Insights Nika Allahverdi - Product Antonella Tiezzi - Design 00:00

Fernando Gargano is CEO at Paras and Associates, a Bay Area company that manages language technology and quality assurance for the Health Care Interpreter Network (HCIN). He is also the founder and CEO of Valhalla Mobile Technologies, a company that builds tablet carts for healthcare organizations. Prior to his current roles, Fernando had nearly 20 years of experience in healthcare language access – first as a Portuguese medical interpreter and later as manager of more than 50 staff interpreters at Cambridge Health Alliance, an HCIN member organization and public safety-net health system affiliated with Harvard and Tufts medical schools. Fernando is a licensed private pilot and studied Aviation Administration at Utah Valley University. Learn more about the show and sign up for the mailing list on: https://www.nimdzi.com/c-suite-hotseat/ Head to https://www.nimdzi.com/ for cutting-edge market research and consulting in the language industry. Visit https://multilingual.com to catch up with the latest news of the language industry. Hosts: Inge Boonen, VP of Consulting, Nimdzi Insights Inge is dedicated to providing localization, globalization, and multicultural insights to enterprise companies and language service providers. Gabriel Karandyšovský, Chief Operations Officer, Nimdzi Insights Gabriel specializes in localization, creative writing, business development & project management. He helps clients along the way to international market expansion one research or data-supported step at a time. This show is made possible thanks to a collaboration between MulitLingual Media and Nimdzi Insights. Oscar Betancourt - Video Director and Producer Evelyn Najarian - Communications & Marketing, MultiLingual Isabel Romero-Ruiz - Communications & Marketing, Nimdzi Insights Nika Allahverdi - Product Antonella Tiezzi - Design 00:00 Welcome 00:41 What does your company do? 02:11 Your dream career as a kid 02:55 How do you like to spend your free time? 03:15 3 destinations you'd like to visit 03:52 What is the best advice you've ever been given? 04:44 First Breakthrough 07:33 What does success mean to you? 08:17 How to motivate your team 09:05 Advice for entrepreneurs 11:43 What makes you a great leader? 12:02 Most innovative thing you've ever done?

Daniel Gray has extensive expertise in business process outsourcing, professional services, enterprise SaaS/PaaS, cloud computing, localization/translation, crowdsourcing, media/entertainment, and web hosting/bare metal IT infrastructure. He's now the Chief Revenue Officer at Blend, with a history of high-tech sales leadership, commercial strategy, sales innovation and revenue growth for early phase disruptive companies/divisions to $100M ARR within Unicorns and Fortune 10s of $1B+. Sarah Hickey, VP of Research, Nimdzi Insights VP of Research at Nimdzi Insights by day, podcaster at The Troublesome Terps by night, conference interpreter DE - EN by trade Josef Kubovsky, CEO, Nimdzi Insights Josef uses his unique blend of language, tech, and sales skills to help Nimdzi partners in their pursuit of business excellence and growth. Head to https://www.nimdzi.com/ for cutting-edge market research and consulting in the language industry. Visit https://multilingual.com to catch up with the latest news of the language industry. This show is made possible thanks to a collaboration between MulitLingual Media and Nimdzi Insights. Oscar Betancourt - Video Director and Producer Evelyn Najarian - Communications & Marketing, MultiLingual Isabel Romero-Ruiz - Communications & Marketing, Nimdzi Insights Nika Allahverdi - Product Antonella Tiezzi - Design 00:00 Daniel Gray 00:39 What does your company do? 01:20 Your dream career as a kid 01:50 How do you like to spend your free time? 02:25 3 destinations you'd like to visit 03:03 What is the best advice you've ever been given? 03:26 Favorite Book 04:07 Why did you end up in sales? 05:24 First Breakthrough 06:48 What does success mean to you? 08:26 3 things that you focus on 10:18 Your biggest challenge 11:12 Your biggest success 12:13 Your best innovation 13:23 Advice for entrepreneurs

Charles Lesperance is President and CEO of OXO Innovation and Communications Transcript. A lawyer by training and a member of the Quebec Bar, Charles discovered a passion for helping companies go global when he worked in international tax law at KPMG. Having co-founded OXO Translation in Montreal in 2013, he now channels this passion into helping clients communicate across borders and expanding OXO’s own frontiers.Charles plays an important role in decision-making for the company and is responsible for implementing its vision, overseeing operations, managing key accounts and developing new markets. Charles led OXO’s 2018 merger with the Brazilian company Ccaps and its 2019 acquisition of Communications Transcript and continues to seek opportunities for growth. He also sits on the board of the Language Industry Association of Canada (AILIA), an organization that promotes the competitiveness of Canadian language service companies. Hosts Sarah Hickey, VP of Research, Nimdzi Insights VP of Research at Nimdzi Insights by day, podcaster at The Troublesome Terps by night, conference interpreter DE - EN by trade Inge Boonen, VP of Consulting, Nimdzi Insights Is dedicated to providing localization, globalization, and multicultural insights to enterprise companies and language service providers. Head to https://www.nimdzi.com/ for cutting-edge market research and consulting in the language industry. Visit https://multilingual.com to catch up with the latest news of the language industry. This show is made possible thanks to a collaboration between MulitLingual Media and Nimdzi Insights. Oscar Betancourt - Video Director and Producer Evelyn Najarian - Communications & Marketing, MultiLingual Isabel Romero-Ruiz - Communications & Marketing, Nimdzi Insights Nika Allahverdi - Product Antonella Tiezzi - Design 00:00 Charles Lesperance 00:39 What does your company do? 01:21 What was your dream career as a child? 01:56 How do you like to spend your free time? 02:46 3 destinations you'd like to visit 03:21 What is the best advice you've ever been given? 04:39 First breakthrough moment 05:23 What inspired you to start your company? 06:33 Biggest challenge 07:22 What is your leadership style? 08:30 Your biggest failure 10:29 What is your biggest weakness? 11:34 Advice for entrepreneurs 12:18 What does success mean to you?

Gagan provides leadership to GlobalStep, a world leader in technology services that is on a fast growth track based on the sound business model of creating value for customers by providing solutions that reduce costs and enhance capability. Prior to working at GlobalStep, he was a strategy and operations partner at PricewaterhouseCoopers. And before that, he held senior operational positions in high-tech manufacturing where he honed quality assurance skills in the manufacture of high-precision electronic components. He was an early adopter of the ISO 9000 standards in the early 90's. Hosts: Sarah Hickey, VP of Research, Nimdzi Insights Sarah is VP of Research at Nimdzi Insights by day, podcaster at The Troublesome Terps by night, conference interpreter DE - EN by trade Inge Boonen, VP of Consulting, Nimdzi Insights Inge is dedicated to providing localization, globalization and multicultural insights to enterprise companies and language service providers. Head to https://www.nimdzi.com/ for cutting edge market research and consulting in the language industry. Visit https://multilingual.com to catch up with the latest news of the language industry. This show is made possible thanks to a collaboration between MulitLingual Media and Nimdzi Insights. Oscar Betancourt - Video Director and Producer Evelyn Najarian - Communications & Marketing, MultiLingual Isabel Romero-Ruiz - PM, Nimdzi Insights Nika Allahverdi - Product Antonella Tiezzi - Design 00:00 Gagan Ahluwalia 00:50 What does your company do? 01:17 What was your dream career as a child? 01:41 How do you like to spend your free time? 02:45 3 destinations you'd like to visit 03:50 What is the best advice you've ever been given? 04:34 What inspired you to start your company? 05:27 First breakthrough moment 06:49 Doing business the old-fashioned way 07:31 Biggest challenge 08:56 How do you motivate your team? 10:58 3 things that you spend the most time on 13:42 Advice for entrepreneurs

Astrid van Rossum is an authentic and empowering executive, with 12 years of experience in the interpreting business. Prior to joining Global Talk, Astrid held multiple leadership roles within the profit and non-profit organizations. She has spent the past 6 years transforming the organization from a former government agency into a highly successful commercial organization. She did so by focusing not only on the customers, profitability, and quality of the services. She has chosen deliberately to start building the best team possible. She's always looking for ways to improve the business by empowering colleagues and creating a culture where people take responsibility and are facilitated to do their job to the best of their abilities. Hosts: Sarah Hickey, VP of Research, Nimdzi Insights VP of Research at Nimdzi Insights by day, podcaster at The Troublesome Terps by night, conference interpreter DE - EN by trade Inge Boonen, VP of Consulting, Nimdzi Insights Is dedicated to providing localization, globalization, and multicultural insights to enterprise companies and language service providers. Head to https://www.nimdzi.com/ for cutting-edge market research and consulting in the language industry. Visit https://multilingual.com to catch up with the latest news of the language industry. This show is made possible thanks to a collaboration between MulitLingual Media and Nimdzi Insights. Oscar Betancourt - Video Director and Producer Evelyn Najarian - Communications & Marketing, MultiLingual Isabel Romero-Ruiz - PM, Nimdzi Insights Nika Allahverdi - Product Antonella Tiezzi - Design 00:00 Astrid van Rossum 00:44 What does your company do? 00:57 What was your dream career as a child? 01:46 How do you like to spend your free time? 03:05 3 destinations you'd like to visit 03:46 What is the best advice you've ever been given? 04:35 First breakthrough moment 05:31 Your biggest failure 06:12 What does success mean to you? 06:26 3 things that you spend the most time on 07:14 What makes you a great leader? 08:15 Biggest challenge 09:11 Pet peeve when it comes to clients 09:44 A big waste of time 10:23 How do you motivate your team? 10:57 Advice for entrepreneurs

Ever since my father’s career in the US Air Force moved me and my family to Italy I’ve been fascinated with language, culture, travel, and adventure. Today, I’m fortunate to lead Keylingo - a Language Services Provider (LSP) based in Atlanta, GA that I founded in my basement in 2004. Our people and our work touch every continent, except Antarctica. In summary, the services we provide - translation, localization, and interpretation to name a few - enable companies to grow and succeed in the global marketplace. We’ve developed expertise in manufacturing, e-learning, software, websites, intellectual property, marketing, healthcare, education, media, and government. Sarah Hickey, VP of Research, Nimdzi Insights VP of Research at Nimdzi Insights by day, podcaster at The Troublesome Terps by night, conference interpreter DE - EN by trade Inge Boonen, VP of Consulting, Nimdzi Insights Is dedicated to providing localization, globalization, and multicultural insights to enterprise companies and language service providers. Head to https://www.nimdzi.com/ for cutting-edge market research and consulting in the language industry. Visit https://multilingual.com to catch up with the latest news of the language industry. This show is made possible thanks to a collaboration between MulitLingual Media and Nimdzi Insights. Oscar Betancourt - Video Director and Producer Evelyn Najarian - Communications & Marketing, MultiLingual Isabel Romero-Ruiz - Communications & Marketing, Nimdzi Insights Nika Allahverdi - Product Antonella Tiezzi - Design 00:00 Frederick Marx00:41 What does your company do?01:00 What was your dream career as a child?01:44 How do you like to spend your free time?02:42 3 destinations you'd like to visit03:48 What is the best advice you've ever been given?04:43 What inspired you to start your company?05:29 What made you choose your vertical market?06:29 First breakthrough moment07:33 What makes you a great leader?08:26 Your biggest failure09:04 3 things that you spend the most time on09:59 Are you a visionary?10:54 Pet peeve when it comes to clients12:07 Advice for entrepreneurs

Kimon is the Founder/Chairman of Argos Multilingual, a top global language service provider. Kimon has led four successful acquisitions in the language industry and is a strong believer in M&A as a powerful growth tool available to all business owners. Kimon was born in New York and moved to Krakow in 1993 where he currently lives. A podcast of Kimon's story can be found here: http://projectkazimierz.com/kimon-fou... Sarah Hickey, VP of Research, Nimdzi Insights VP of Research at Nimdzi Insights by day, podcaster at The Troublesome Terps by night, conference interpreter DE - EN by trade Inge Boonen, VP of Consulting, Nimdzi Insights Is dedicated to providing localization, globalization, and multicultural insights to enterprise companies and language service providers. Head to https://www.nimdzi.com/ for cutting-edge market research and consulting in the language industry. Visit https://multilingual.com to catch up with the latest news of the language industry. This show is made possible thanks to a collaboration between MulitLingual Media and Nimdzi Insights. Oscar Betancourt - Video Director and Producer Evelyn Najarian - Communications & Marketing, MultiLingual Isabel Romero-Ruiz - PM, Nimdzi Insights Nika Allahverdi - Product Antonella Tiezzi - Design 00:00 Kimon Fountoukidis 00:45 What does your company do? 01:01 What was your dream career as a child? 02:32 How do you like to spend your fr

Diego Cresceri is CEO & Founder of Creative Words and co-founder of Creative AI. His clients include multilingual translation agencies, Italian companies aiming to internationalize, and foreign companies aiming to enter the Italian market. He is currently the President of the Board of Directors of ELIA, the European Language Industry Association. At Creative Words he is responsible for the company's strategy and growth. With a strong inclination to share, when not involved in his company he holds workshops and seminars on innovation, artificial intelligence, and machine translation at universities, training schools, and language associations nationally and internationally. He enjoys spending his (little) free time with his two kids. 00:00 Diego Cresceri 00:50 What does your company do? 01:07 What was your dream career as a child? 01:52 How do you like to spend your free time?02:33 3 destinations you'd like to visit03:22 What is the best advice you've ever been given?03:46 What inspired you to start your company?05:04 First breakthrough moment 06:05 When was the moment that you realized that you can make some serious money out of this?06:54 Your biggest failure 07:37 What was your biggest success?08:40 Do you have a mentor? 09:00 What would you say was the most innovative thing that you've ever done?09:37 How do you motivate your team?11:16 Advice for entrepreneurs. Belén Agulló García, VP of Learning and Lead Media Researcher at Nimdzi Insights Belén is a multimedia localization consultant, researcher, and translator with a passion for game accessibility. Inge Boonen, VP of Consulting, Nimdzi Insights Is dedicated to providing localization, globalization and multicultural insights to enterprise companies and language service providers. Head to https://www.nimdzi.com/ for cutting edge market research and consulting in the language industry. Visit https://multilingual.com to catch up with the latest news of the language industry. This show is made possible thanks to a collaboration between MulitLingual Media and Nimdzi Insights. Oscar Betancourt - Video Director and Producer Evelyn Najarian - Communications

Vera Richards has spent over 20 years in various positions within the language industry. With a passion for removing language and cultural barriers and helping bridge communication gaps, she has worked on the client side and for the past 15 years on the language service provider side, always keeping the target global audiences at the forefront of her mind. Vera embraces the constant evolution in the localization process and technologies and sees it as an enriching and exciting challenge. In her current role as a President of Language Services at Akorbi, she focuses on matching talented individuals with new technologies fulfilling the growing global market needs. Sarah Hickey, VP of Research, Nimdzi Insights VP of Research at Nimdzi Insights by day, podcaster at The Troublesome Terps by night, conference interpreter DE - EN by trade Inge Boonen, VP of Consulting, Nimdzi Insights Is dedicated to providing localization, globalization and multicultural insights to enterprise companies and language service providers. Head to https://www.nimdzi.com/ for cutting edge market research and consulting in the language industry. Visit https://multilingual.com to catch up with the latest news of the language industry. This show is made possible thanks to a collaboration between MulitLingual Media and Nimdzi Insights. Oscar Betancourt - Video Director and Producer Evelyn Najarian - Communications & Marketing, MultiLingual Isabel Romero-Ruiz - Communications & Marketing, Nimdzi Insights Nika Allahverdi - Product Antonella Tiezzi - Design 00:00 Vera Richards 00:45 What does your company do? 00:55 What was your dream career as a child? 01:33 3 destinations you'd like to visit 03:02 How do you like to spend your free time?

Olivier Marcheteau is an experienced International leader with a track record of over 15 years leading growth companies to enable them to succeed and scale in highly competitive, international, and technologically driven environments. He has experience managing large and complex businesses as well as structuring and driving to success smaller, more entrepreneurial organizations. Olivier is an expert in strategy, B2C and B2B sales & marketing, technology, and innovation as well as M&A and investors relationships. Sarah Hickey, VP of Research, Nimdzi Insights VP of Research at Nimdzi Insights by day, podcaster at The Troublesome Terps by night, conference interpreter DE - EN by trade Inge Boonen, VP of Consulting, Nimdzi Insights Is dedicated to providing localization, globalization and multicultural insights to enterprise companies and language service providers. Head to https://www.nimdzi.com/ for cutting edge market research and consulting in the language industry. Visit https://multilingual.com to catch up with the latest news of the language industry. This show is made possible thanks to a collaboration between MulitLingual Media and Nimdzi Insights. Oscar Betancourt - Video Director and Producer Evelyn Najarian - Communications & Marketing, MultiLingual Isabel Romero-Ruiz - Communications & Marketing, Nimdzi Insights Nika Allahverdi - Product Antonella Tiezzi - Design 00:00 Oliver Marcheteau 00:42 What does your company do? 01:08 What was your dream career as a child? 02:44 How do you like to spend your free time? 03:57 3 destinations you'd like to visit 05:18 What is the best advice you've ever been given? 06:05 What makes you a great leader? 08:33 What does success mean to you? 11:06 Your biggest failure 11:48 3 things that you spend the most time on 13:10 Advice for entrepreneurs

Luis Miguel is the CEO at Avantpage, Inc. Luis is responsible for our mission to provide immigrants with the opportunity to reach their American dream. Luis is passionate about helping our clients communicate effectively with immigrants in a language they can both understand. With over 20 years of leadership experience in the translation industry, Luis works to the benefit of our clients and the immigrant community. Belén Agulló García, VP of Learning and Lead Media Researcher at Nimdzi Insights Belén is a multimedia localization consultant, researcher, and translator with a passion for game accessibility. Inge Boonen, VP of Consulting, Nimdzi Insights Inge is dedicated to providing localization, globalization, and multicultural insights to enterprise companies and language service providers. Head to https://www.nimdzi.com/ for cutting-edge market research and consulting in the language industry. Visit https://multilingual.com to catch up with the latest news of the language industry. This show is made possible thanks to a collaboration between MulitLingual Media and Nimdzi Insights. Oscar Betancourt - Video Director and Producer Evelyn Najarian - Communications & Marketing, MultiLingual Isabel Romero-Ruiz - Communications & Marketing, Nimdzi Insights Nika Allahverdi - Product Antonella Tiezzi - Design 00:00 Luis Miguel Musi 00:43 What does your company do? 00:57 What was your dream career as a child? 02:08 3 destinations you'd like to visit 03:29 How do you like to spend your free time? 04:16 What is the best advice you've ever been given? 05:06 What inspired you to start your company 06:39 First breakthrough moment 07:30 What made you choose your vertical market? 08:45 When did you realize you could make money out of this business? 09:41 3 things that you spend the most time on 10:37 Your biggest failure 11:10 Big waste of time? 11:59 Your biggest success 12:49 Advice for entrepreneurs

John Fennelly is the CEO of Lionbridge, the pioneer and leader in translation and localization services. As CEO, he is leading our 6,000 employees in over 50 countries. Since joining Lionbridge, John has led a major transformation of the company and returned it to growth. Prior to joining Lionbridge, John was the CEO of HireRight, a leader in the HCM technology space. There, he engineered a major turnaround effort that resulted in record revenue and earnings growth and led to a successful sale of the company. He has also held executive leadership positions at a number of information services companies, including Thomson Reuters and Sungard. Sarah Hickey, VP of Research, Nimdzi Insights VP of Research at Nimdzi Insights by day, podcaster at The Troublesome Terps by night, conference interpreter DE - EN by trade Inge Boonen, VP of Consulting, Nimdzi Insights Is dedicated to providing localization, globalization and multicultural insights to enterprise companies and language service providers. Head to https://www.nimdzi.com/ for cutting edge market research and consulting in the language industry. Visit https://multilingual.com to catch up with the latest news of the language industry. This show is made possible thanks to a collaboration between MulitLingual Media and Nimdzi Insights. Oscar Betancourt - Video Director and Producer Evelyn Najarian - Communications & Marketing, MultiLingual Isabel Romero-Ruiz - Communications & Marketing, Nimdzi Insights Nika Allahverdi - Product Antonella Tiezzi - Design 00:00 John Fennelly 00:42 What does your company do? 01:32 3 destinations you'd like to visit 03:11 How do you like to spend your free time? 03:59 Favorite book?

Edward Vick founded EVS Translations - a language services provider - in Germany in 1991. The company operates across Europe and the USA helping multinationals, SMEs and government institutions to manage the demand for multilingual digital content and information. It is consistently ranked as a world top 100 LSP by market research companies in the localization space, and as a world top 20 LSP for the finance sector. Despite being raised in Canada and the UK, Edward lives in Germany with his family. He enjoys collecting art, as well as reading good literature. Sarah Hickey, VP of Research, Nimdzi Insights VP of Research at Nimdzi Insights by day, podcaster at The Troublesome Terps by night, conference interpreter DE - EN by trade Inge Boonen, VP of Consulting, Nimdzi Insights Is dedicated to providing localization, globalization and multicultural insights to enterprise companies and language service providers. Head to https://www.nimdzi.com/ for cutting edge market research and consulting in the language industry. Visit https://multilingual.com to catch up with the latest news of the language industry. This show is made possible thanks to a collaboration between MulitLingual Media and Nimdzi Insights. Oscar Betancourt - Video Director and Producer Evelyn Najarian - Communications & Marketing, MultiLingual Isabel Romero-Ruiz - Communications & Marketing, Nimdzi Insights Nika Allahverdi - Product Antonella Tiezzi - Design 00:00 Edward Vick 00:49 What does your company do? 01:47 What was your dream career as a child? 03:15 How do you like to spend your free time? 03:39 What is the best advice you've ever been given?

Nic McMahon has been around the blocks, senior management roles at localization companies big and small, including SDL, Lionbridge, and Jonckers - now, after joining ULG when his company VIA was purchased 4 years ago, Nic is CEO of United Language Group a PE-backed top 20 language and cultural solutions company. Sarah Hickey, VP of Research, Nimdzi Insights VP of Research at Nimdzi Insights by day, podcaster at The Troublesome Terps by night, conference interpreter DE - EN by trade Inge Boonen, VP of Consulting, Nimdzi Insights Is dedicated to providing localization, globalization, and multicultural insights to enterprise companies and language service providers. Head to https://www.nimdzi.com/ for cutting-edge market research and consulting in the language industry. Visit https://multilingual.com to catch up with the latest news of the language industry. This show is made possible thanks to a collaboration between MulitLingual Media and Nimdzi Insights. Oscar Betancourt - Video Director and Producer Evelyn Najarian - Communications & Marketing, MultiLingual Isabel Romero-Ruiz - Communications & Marketing, Nimdzi Insights Nika Allahverdi - Product Antonella Tiezzi - Design 00:00 Nicholas McMahon 00:41 What does your company do? 01:08 What was your dream career as a child? 01:56 How do you like to spend your free time? 03:21 3 destinations you'd like to visit 04:24 What is the best advice you've ever been given?

Geert is the founder and CEO of Yamagata Europe, and director at Yamagata Corporation in Japan. Geert holds an MA in Chinese and Japanese languages and an MBA from the Vlerick Business School. He started as a programmer working in the textile industry where he first learned the Japanese quality philosophy. After two extra years of studying in Japan he moved to the localization & translation industry in 1991 and founded Yamagata Europe in 1998. Today Yamagata Europe employs over 60 information specialists, with offices in Ghent (Belgium) and Bratislava (Slovakia). The company creates, translates, manages, and prints technical and marketing information for international companies in a wide variety of industries. Learn more about the show and sign up for the mailing list on: https://www.nimdzi.com/c-suite-hotseat/ Head to https://www.nimdzi.com/ for cutting-edge market research and consulting in the language industry. Visit https://multilingual.com to catch up with the latest news of the language industry. Hosts: Inge Boonen, VP of Consulting, Nimdzi Insights Inge is dedicated to providing localization, globalization, and multicultural insights to enterprise companies and language service providers. Gabriel Karandyšovský, Chief Operations Officer, Nimdzi Insights Gabriel specializes in localization, creative writing, business development & project management. He helps clients along the way to international market expansion one research or data-supported step at a time. This show is made possible thanks to a collaboration between MulitLingual Media and Nimdzi Insights. Oscar Betancourt - Video Director and Producer Evelyn Najarian - Communications & Marketing, MultiLingual Isabel Romero-Ruiz - Communications & Marketing, Nimdzi Insights Nika Allahverdi - Product Antonella Tiezzi - Design 00:00 Geert Benoit 00:43 What does your company do? 00:59 Your dream career as a kid 01:51 3 destinations you'd like to visit 03:17 How do you like to spend your free time? 04:10 What is the best advice you've ever been given? 05:07 First Breakthrough 06:43 3 things that you spend your time on 07:23 Your biggest failure 08:09 Your biggest success 09:02 What makes you a great leader? 09:17 Pet peeve when it comes to clients 09:49 Advice for entrepreneurs

Krzysztof Zdanowski is an entrepreneur. He grew up in a Polish-Canadian family, studied and graduated from the Tischner European University in Poland and the European University of Rome in Italy. In 2009 he built his first business – now, with annual revenue exceeding USD 25m, one of the top 100 largest multilingual data management providers in the world. As CEO of Summa Linguae Technologies, he has developed a unique business model based on a combination of organic growth and M&A strategy. He took the company public (SUL, Warsaw Stock Exchange), raised multiple angel and PE equity and debt rounds (USD 30m+) and managed a number of mergers and acquisitions (Poland, India, Romania, Scandinavia, USA and Canada). Krzysztof is fascinated by processes of innovation in cultural and business environments. He has invested and advised in 30+ equity/debt projects. Krzysztof frequently keynotes conferences and has been a mentor, panelist and speaker at 100+ events. Essentially, Krzysztof is an entrepreneur, investor and a licensed airplane pilot. He is also an active long-distance runner. Learn more about the show and sign up for the mailing list on: https://www.nimdzi.com/c-suite-hotseat/ Head to https://www.nimdzi.com/ for cutting-edge market research and consulting in the language industry. Visit https://multilingual.com to catch up with the latest news of the language industry. Hosts: Inge Boonen, VP of Consulting, Nimdzi Insights Inge is dedicated to providing localization, globalization, and multicultural insights to enterprise companies and language service providers. Gabriel Karandyšovský, Chief Operations Officer, Nimdzi Insights Gabriel specializes in localization, creative writing, business development & project management. He helps clients along the way to international market expansion one research or data-supported step at a time. This show is made possible thanks to a collaboration between MulitLingual Media and Nimdzi Insights. Oscar Betancourt - Video Director and Producer Evelyn Najarian - Communications & Marketing, MultiLingual Isabel Romero-Ruiz - Communications & Marketing, Nimdzi Insights Nika Allahverdi - Product Antonella Tiezzi - Design 00:00 Krzysztof Zdanowski 00:43 What does your company do? 01:04 Your dream career as a kid 01:51 3 destinations you'd like to visit 02:53 How do you like to spend your free time? 03:21 What inspired you to start your own company? 04:07 First Breakthrough 05:15 3 things that you spend your time on 07:02 Your biggest failure 08:24 What is success? 08:42 How to motivate your team? 10:03 Advice for entrepreneurs

Christophe Djaouani is a global executive leading teams in EMEA, NASA, and APAC. He's highly motivated with +20 years’ experience helping customers in highly regulated industries communicate with confidence. With a proven track record working with Fortune 500 clients and an in-depth knowledge of current trends in multilingual communications, he is client focused, and strives to find the best long-term solutions. He has honed evaluation skills, vision and drive to grow the business with a carefully selected, motivated and well-organized workforce. Learn more about the show and sign up for the mailing list on: https://www.nimdzi.com/c-suite-hotseat/ Head to https://www.nimdzi.com/ for cutting-edge market research and consulting in the language industry. Visit https://multilingual.com to catch up with the latest news of the language industry. Hosts: Sarah Hickey, VP of Research, Nimdzi Insights Sarah is VP of Research at Nimdzi Insights by day, podcaster at The Troublesome Terps by night, and conference interpreter DE to EN by trade. Josef Kubovsky, CEO, Nimdzi Insights Josef uses his unique blend of language, tech, and sales skills to help Nimdzi partners in their pursuit of business excellence and growth. This show is made possible thanks to a collaboration between MulitLingual Media and Nimdzi Insights. Oscar Betancourt - Video Director and Producer Evelyn Najarian - Communications & Marketing, MultiLingual Isabel Romero-Ruiz - Communications & Marketing, Nimdzi Insights Nika Allahverdi - Product Antonella Tiezzi - Design 00:00 Christophe Djaouani 00:41 What does your company do? 01:03 Your dream career as a kid 02:00 How do you like to spend your free time? 02:51 3 destinations you'd like to visit 03:31 What is the best advice you've ever been given? 04:34 First Breakthrough 07:09 What does success mean to you? 07:42 What makes you a great leader? 10:09 Did you ever have to fire a friend or family member? 10:52 Advice for entrepreneurs

Andreas Jacobi is a seasoned localization industry expert and CEO at Lyngual. Previously he held executive and senior management roles at large translation providers. He is a translation industry expert with a special focus on process automation and optimization. Andreas is a serial entrepreneur and investor, he has outstanding sales skills and extensive experience in global large ticket and enterprise sales. Learn more about the show and sign up for the mailing list on: https://www.nimdzi.com/c-suite-hotseat/ Head to https://www.nimdzi.com/ for cutting-edge market research and consulting in the language industry. Visit https://multilingual.com to catch up with the latest news of the language industry. Hosts: Sarah Hickey, VP of Research, Nimdzi Insights Sarah is VP of Research at Nimdzi Insights by day, podcaster at The Troublesome Terps by night, and conference interpreter DE to EN by trade. Marek Jakúbek, Business Development Manager, Nimdzi Insights Entrepreneurship, a natural talent for bringing people together, and a passion for the localization industry push Marek to strive to uncover opportunities for creating value. This show is made possible thanks to a collaboration between MulitLingual Media and Nimdzi Insights. Oscar Betancourt - Video Director and Producer Evelyn Najarian - Communications & Marketing, MultiLingual Isabel Romero-Ruiz - Communications & Marketing, Nimdzi Insights Nika Allahverdi - Product Antonella Tiezzi - Design 00:00 Andreas Jacobi | Lyngual 00:40 What does your company do? 01:01 Your dream career as a kid 01:10 How do you like to spend your free time? 01:51 Three destinations you'd like to visit 02:19 What is the best advice you've ever been given? 03:01 Who is your mentor? 04:24 What inspired you to found your company? 07:11 First Breakthrough 08:13 Pet peeve when it comes to clients 09:25 Your biggest failure 10:22 Pet peeve when it comes to clients 10:37 One big challenge in your path 11:20 Three things that you spend your time on? 11:45 What makes you a great leader? 14:14 Advice for entrepreneurs

*Since the time of this recording Elizabeth has moved to a new career opportunity, and is no longer with LanguageLoop.* With more than 20 years' experience working in executive roles across financial services, automotive and government, Elizabeth Compton is now on a mission to digitally transform language services. She works with Australia's largest corporates to ensure that across any customer touch point and journey, customers can interact with the businesses that serve them. Anywhere, anytime, any channel in ANY language. Her passion is improving outcomes for customers, understanding their needs and delivering the products and services to serve them. Using the latest tech, driving business transformation, strategy implementation and by focusing on getting the best out of people to deliver great outcomes. Learn more about the show and sign up for the mailing list on: https://www.nimdzi.com/c-suite-hotseat/ Head to https://www.nimdzi.com/ for cutting-edge market research and consulting in the language industry. Visit https://multilingual.com to catch up with the latest news of the language industry. Hosts: Sarah Hickey, VP of Research, Nimdzi Insights Sarah is VP of Research at Nimdzi Insights by day, podcaster at The Troublesome Terps by night, and conference interpreter DE to EN by trade. Marek Jakúbek, Business Development Manager, Nimdzi Insights Entrepreneurship, a natural talent for bringing people together, and a passion for the localization industry push Marek to strive to uncover opportunities for creating value. This show is made possible thanks to a collaboration between MulitLingual Media and Nimdzi Insights. Oscar Betancourt - Video Director and Producer Evelyn Najarian - Communications & Marketing, MultiLingual Isabel Romero-Ruiz - Communications & Marketing, Nimdzi Insights Nika Allahverdi - Product Antonella Tiezzi - Design 00:00 Elizabeth Compton | LanguageLoop 00:40 What does your company do? 01:18 Your dream career as a kid 01:55 How do you like to spend your free time? 02:43 Three destinations you'd like to visit 03:38 What is the best advice you've ever been given? 04:58 First Breakthrough 06:46 3 things that you spend the most time on 08:14 Have you ever worked in sales? 09:11One big challenge in your path 09:41 Your biggest failure 10:10 What is the meaning of success? 11:07 Pet peeve when it comes to clients 11:21 Advice for entrepreneurs

Antonio Tejada started his career as a software localization linguist in 1991 and he has since been involved with the industry in multiple capacities, performing senior roles in Operations, Sales, and Technology for organizations like SDL and Capita TI. He has managed businesses in Ireland, Spain, and, at present, the UK, with a strong emphasis on innovation and the use of technology. Outside of languages, Antonio was also a CEO for a Telecoms business deploying high-speed wireless broadband in large, rural areas. He has witnessed the early adoption of Translation Memory, Machine Translation, and more generally the revolution of the Internet and the use of mobile technologies. Learn more about the show and sign up for the mailing list on: https://www.nimdzi.com/c-suite-hotseat/ Head to https://www.nimdzi.com/ for cutting-edge market research and consulting in the language industry. Visit https://multilingual.com to catch up with the latest news of the language industry. Hosts: Sarah Hickey, VP of Research, Nimdzi Insights VP of Research at Nimdzi Insights by day, podcaster at The Troublesome Terps by night, conference interpreter DE - EN by trade Marek Jakúbek, Business Development Manager, Nimdzi Insights Entrepreneurship, a natural talent for bringing people together, and a passion for the localization industry push Marek to strive to uncover opportunities for creating value. This show is made possible thanks to a collaboration between MulitLingual Media and Nimdzi Insights. Oscar Betancourt - Video Director and Producer Evelyn Najarian - Communications & Marketing, MultiLingual Isabel Romero-Ruiz - Communications & Marketing, Nimdzi Insights Nika Allahverdi - Product Antonella Tiezzi - Design 00:00 Welcome 00:43 What does your company do? 01:00 Your dream career as a kid 01:17 How do you like to spend your free time? 02:14 3 destinations you'd like to visit 03:18 What is the best advice you've ever been given? 04:19 First Breakthrough 06:00 The best moment of your career 07:32 Your biggest failure 09:02 A waste of time 10:22 What makes you a great leader? 11:34 Pet peeve when it comes to clients 12:39 Advice for entrepreneurs 13:13 Find your unique identity

Véronique Özkaya is chief executive officer at Argos Multilingual. Prior to her role at Argos, she was CEO at Xplanation. Earlier in her career, Véronique held senior roles at Lionbridge and Moravia, where she worked with top brands in technology, life sciences, and financial services. Véronique is a former GALA board chair. Hosts: Sarah Hickey, VP of Research, Nimdzi Insights Sarah is VP of Research at Nimdzi Insights by day, podcaster at The Troublesome Terps by night, and conference interpreter DE to EN by trade. Josef Kubovsky, CEO, Nimdzi Insights Josef uses his unique blend of language, tech, and sales skills to help Nimdzi partners in their pursuit of business excellence and growth. Learn more about the show and sign up for the mailing list on: https://www.nimdzi.com/c-suite-hotseat/ Head to https://www.nimdzi.com/ for cutting-edge market research and consulting in the language industry. Visit https://multilingual.com to catch up with the latest news of the language industry. This show is made possible thanks to a collaboration between MulitLingual Media and Nimdzi Insights. Oscar Betancourt - Video Director and Producer Evelyn Najarian - Communications & Marketing, MultiLingual Isabel Romero-Ruiz - Communications & Marketing, Nimdzi Insights Nika Allahverdi - Product Antonella Tiezzi - Design 00:00 Welcome 00:44 What does your company do? 01:02 Your dream career as a kid 01:22 How do you like to spe