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Jed Mamosto, Denler Tumalay, Fraezha Cayabyab, and Matt Genito are Co-Founders at PackUp. PackUp is the one-stop shop for all your packaging needs. They provide packaging consultancy, design, and production support - for restaurants, MSME's, and more. PackUp is proudly coming from the only university in the Philippines that's offering Bachelor of Science in Packaging Engineering (Central Philippine University). This episode is recorded live at CPUGAD TBI. CPUGAD TBI is a startup incubator based in Central Philippine University in Iloilo City.In this episode | 01:14 Ano ang PackUp? | 05:29 What problem is being solved? | 09:34 What solution is being provided? | 30:56 What are stories behind the startup? | 52:31 What is the vision? | 54:52 How can listeners find more information?PackUp | FacebookCPUGAD TBI | Website: https://startupwesternvisayas.com.ph/tbi/cpugad-tbi | Facebook: https://facebook.com/cpugadtbiTHIS EPISODE IS CO-PRODUCED BY:SPROUT SOLUTIONS | Website: https://sprout.ph | Sprout Payroll Starter: https://bit.ly/SproutPayrollStarter | APEIRON | Website: https://apeirongrp.com | TWALA |Website: https://twala.io | SYMPH Website: https://symph.co | SECUNA Website: https://secuna.io | MAROON STUDIOS Website: https://maroonstudios.com | AIMHI Website: https://aimhi.aiCHECK OUT OUR PARTNERS | Ask Lex PH Academy: https://asklexph.com (5% discount on e-learning courses! Code: ALPHAXSUP) | Founders Launchpad: https://founderslaunchpad.vc | GumdropLab: https://gumdroplab.com | CloudCFO: https://cloudcfo.ph (Free financial assessment, process onboarding, and 6-month QuickBooks subscription! Mention: Start Up Podcast PH) | Cloverly.tech: https://cloverly.tech | BuddyBetes: https://buddybetes.com | HKB Digital Services: https://contakt-ph.com (10% discount on RFID Business Cards! Code: CONTAKTXSUP) | Hyperstacks: https://hyperstacksinc.com | OneCFO: https://onecfoph.co (10% discount on CFO services! Code: ONECFOXSUP) | UNAWA: https://unawa.asia | SkoolTek: https://skooltek.co | Better Support: https://bettersupport.io (Referral fee for anyone who can bring in new BPO clients!) | Britana: https://britanaerp.com | Wunderbrand: https://wunderbrand.com | Fail Coach: https://fail.coach | Drive Manila: https://facebook.com/drivemanilaph | EastPoint Business Outsourcing Services: https://facebook.com/eastpointoutsourcing | Doon: https://doon.ph | Hier Business Solutions: https://hierpayroll.com | DVCode Technologies: https://dvcode.tech | Mata Technologies: https://mata.ph | LookingFour Buy & Sell Online: https://lookingfour.com | NutriCoach: https://nutricoach.com | Uplift Code Camp: https://upliftcodecamp.com (5% discount on bootcamps and courses! Code: UPLIFTSTARTUPPH) | Digest PH: https://digest.ph (10% discount on legal services! Code: DIGESTXSUP)START UP PODCAST PH | YouTube: https://youtube.com/startuppodcastph | Spotify: https://open.spotify.com/show/6BObuPvMfoZzdlJeb1XXVa | Apple Podcasts: https://podcasts.apple.com/us/podcast/start-up-podcast/id1576462394 | Facebook: https://facebook.com/startuppodcastph | Patreon: https://patreon.com/StartUpPodcastPH | Website: https://phstartup.onlineEdited by the team at: https://tasharivera.com
Nelson Lumbres is Co-Founder at ICP Hub Philippines. ICP Hub Philippines is an incubator and accelerator for tech projects in the Philippines. ICP Hub Philippines is doing upskilling programs, trainings, hackathons, and code camps to train Filipinos in emerging tech as well as for the new Internet in the Web3 space. Know more about the programs and the community in this episode!In this episode | 01:35 Ano ang ICP Hub Philippines? | 10:30 What is ICP or Internet Computer Protocol? | 18:59 Why is ICP building a community in the Philippines? | 22:45 Who are the organizations behind? | 26:28 What are the programs of ICP Hub Philippines? | 27:43 What are example projects and MVPs done in the programs? | 33:12 Who can join the programs? | 37:22 What is the vision? | 41:03 How can listeners find more information?ICP HUB PHILIPPINES | Website: https://islacamp.ph | Facebook: https://facebook.com/ICPHubPH | Email: lumbresnelson@gmail.comTHIS EPISODE IS CO-PRODUCED BY:SPROUT SOLUTIONS | Website: https://sprout.ph | Sprout Payroll Starter: https://bit.ly/SproutPayrollStarter | APEIRON | Website: https://apeirongrp.com | TWALA |Website: https://twala.io | SYMPH Website: https://symph.co | SECUNA Website: https://secuna.io | MAROON STUDIOS Website: https://maroonstudios.com | AIMHI Website: https://aimhi.aiCHECK OUT OUR PARTNERS | Ask Lex PH Academy: https://asklexph.com (5% discount on e-learning courses! Code: ALPHAXSUP) | Founders Launchpad: https://founderslaunchpad.vc | GumdropLab: https://gumdroplab.com | CloudCFO: https://cloudcfo.ph (Free financial assessment, process onboarding, and 6-month QuickBooks subscription! Mention: Start Up Podcast PH) | Cloverly.tech: https://cloverly.tech | BuddyBetes: https://buddybetes.com | HKB Digital Services: https://contakt-ph.com (10% discount on RFID Business Cards! Code: CONTAKTXSUP) | Hyperstacks: https://hyperstacksinc.com | OneCFO: https://onecfoph.co (10% discount on CFO services! Code: ONECFOXSUP) | UNAWA: https://unawa.asia | SkoolTek: https://skooltek.co | Better Support: https://bettersupport.io (Referral fee for anyone who can bring in new BPO clients!) | Britana: https://britanaerp.com | Wunderbrand: https://wunderbrand.com | Fail Coach: https://fail.coach | Drive Manila: https://facebook.com/drivemanilaph | EastPoint Business Outsourcing Services: https://facebook.com/eastpointoutsourcing | Doon: https://doon.ph | Hier Business Solutions: https://hierpayroll.com | DVCode Technologies: https://dvcode.tech | Mata Technologies: https://mata.ph | LookingFour Buy & Sell Online: https://lookingfour.com | NutriCoach: https://nutricoach.com | Uplift Code Camp: https://upliftcodecamp.com (5% discount on bootcamps and courses! Code: UPLIFTSTARTUPPH) | Digest PH: https://digest.ph (10% discount on legal services! Code: DIGESTXSUP)START UP PODCAST PH | YouTube: https://youtube.com/startuppodcastph | Spotify: https://open.spotify.com/show/6BObuPvMfoZzdlJeb1XXVa | Apple Podcasts: https://podcasts.apple.com/us/podcast/start-up-podcast/id1576462394 | Facebook: https://facebook.com/startuppodcastph | Patreon: https://patreon.com/StartUpPodcastPH | Website: https://phstartup.onlineEdited by the team at: https://tasharivera.com
Lyny Cainglet and Ralph Escanillas are Co-founders at UPV SpiN Tilapia Enterprise. UPV SpiN Tilapia Enterprise is breeding and selling YY male tilapia, which are consistently larger in size. The YY male tilapia is fish scientifically bred to have desirable traits for market consumption, which is a product from scientific research done by researchers at UP Visayas. This episode is recorded live at Coastline 5023 FTBI. Coastline 5023 FTBI is a startup incubator based in University of the Philippines Visayas in Miag-ao, Iloilo. In this episode | 01:24 Ano ang UPV SpiN Tilapia Enterprise? | 06:35 What problem is being solved? | 10:10 What solution is being provided? | 17:47 What are stories behind the startup? | 26:29 What is the vision? | 30:32 How can listeners find more information?COASTLINE 5023 FTBI | Facebook: https://facebook.com/coastline5023THIS EPISODE IS CO-PRODUCED BY:SPROUT SOLUTIONS | Website: https://sprout.ph | Sprout Payroll Starter: https://bit.ly/SproutPayrollStarter | APEIRON | Website: https://apeirongrp.com | TWALA |Website: https://twala.io | SYMPH Website: https://symph.co | SECUNA Website: https://secuna.io | MAROON STUDIOS Website: https://maroonstudios.com | AIMHI Website: https://aimhi.aiCHECK OUT OUR PARTNERS | Ask Lex PH Academy: https://asklexph.com (5% discount on e-learning courses! Code: ALPHAXSUP) | Founders Launchpad: https://founderslaunchpad.vc | GumdropLab: https://gumdroplab.com | CloudCFO: https://cloudcfo.ph (Free financial assessment, process onboarding, and 6-month QuickBooks subscription! Mention: Start Up Podcast PH) | Cloverly.tech: https://cloverly.tech | BuddyBetes: https://buddybetes.com | HKB Digital Services: https://contakt-ph.com (10% discount on RFID Business Cards! Code: CONTAKTXSUP) | Hyperstacks: https://hyperstacksinc.com | OneCFO: https://onecfoph.co (10% discount on CFO services! Code: ONECFOXSUP) | UNAWA: https://unawa.asia | SkoolTek: https://skooltek.co | Better Support: https://bettersupport.io (Referral fee for anyone who can bring in new BPO clients!) | Britana: https://britanaerp.com | Wunderbrand: https://wunderbrand.com | Fail Coach: https://fail.coach | Drive Manila: https://facebook.com/drivemanilaph | EastPoint Business Outsourcing Services: https://facebook.com/eastpointoutsourcing | Doon: https://doon.ph | Hier Business Solutions: https://hierpayroll.com | DVCode Technologies: https://dvcode.tech | Mata Technologies: https://mata.ph | LookingFour Buy & Sell Online: https://lookingfour.com | NutriCoach: https://nutricoach.com | Uplift Code Camp: https://upliftcodecamp.com (5% discount on bootcamps and courses! Code: UPLIFTSTARTUPPH) | Digest PH: https://digest.ph (10% discount on legal services! Code: DIGESTXSUP)START UP PODCAST PH | YouTube: https://youtube.com/startuppodcastph | Spotify: https://open.spotify.com/show/6BObuPvMfoZzdlJeb1XXVa | Apple Podcasts: https://podcasts.apple.com/us/podcast/start-up-podcast/id1576462394 | Facebook: https://facebook.com/startuppodcastph | Patreon: https://patreon.com/StartUpPodcastPH | Website: https://phstartup.onlineEdited by the team at: https://tasharivera.com
Mark Zucker is the Co-Founder of MCVO Talent Outsourcing. He is based in Chicago, Illinois. Mark shares his journey from founding a wedding album manufacturing company (almost 30 years ago) to starting MCVO, which specializes in helping small businesses in North America. He highlights the benefits of the Philippines as a BPO destination, citing its respectful culture, strong English proficiency, and service-oriented mindset. Zucker emphasizes the importance of understanding client needs, maintaining client relationships, and providing simplified pricing models. He advises entrepreneurs to seek knowledgeable, involved partners and to consider the feasibility of outsourcing tasks. Mark talked to Peter Ryan about his journey as an entrepreneur and the specific needs of smaller companies when outsourcing. https://www.linkedin.com/in/markzucker/ https://www.mcvotalent.com/
John Kyle Junsay and Adrine Adonis are Co-founders at Axiom - AquaSim. Axiom is a startup developing tech solutions based on first principles for aquapreneurs. AquaSim is one of their products, which is an all-in-one smart business management platform for aquapreneurs - with market insights analysis, optimized calculation, simulation, financial management, and an e-commerce platform. This episode is recorded live at Coastline 5023 FTBI. Coastline 5023 FTBI is a startup incubator based in University of the Philippines Visayas in Miag-ao, Iloilo.In this episode| 01:40 Ano ang Axiom - AquaSim? | 07:44 What problem is being solved? | 18:26 What solution is being provided? | 34:47 What are stories behind the startup? | 44:07 What is the vision? | 45:39 How can listeners find more information?AXIOM - AQUASIM | Facebook: https://www.facebook.com/profile.php?id=61571856315745COASTLINE 5023 FTBI | Facebook: https://facebook.com/coastline5023THIS EPISODE IS CO-PRODUCED BY:SPROUT SOLUTIONS | Website: https://sprout.ph | Sprout Payroll Starter: https://bit.ly/SproutPayrollStarter | APEIRON | Website: https://apeirongrp.com | TWALA |Website: https://twala.io | SYMPH Website: https://symph.co | SECUNA Website: https://secuna.io | MAROON STUDIOS Website: https://maroonstudios.com | AIMHI Website: https://aimhi.aiCHECK OUT OUR PARTNERS | Ask Lex PH Academy: https://asklexph.com (5% discount on e-learning courses! Code: ALPHAXSUP) | Founders Launchpad: https://founderslaunchpad.vc | GumdropLab: https://gumdroplab.com | CloudCFO: https://cloudcfo.ph (Free financial assessment, process onboarding, and 6-month QuickBooks subscription! Mention: Start Up Podcast PH) | Cloverly.tech: https://cloverly.tech | BuddyBetes: https://buddybetes.com | HKB Digital Services: https://contakt-ph.com (10% discount on RFID Business Cards! Code: CONTAKTXSUP) | Hyperstacks: https://hyperstacksinc.com | OneCFO: https://onecfoph.co (10% discount on CFO services! Code: ONECFOXSUP) | UNAWA: https://unawa.asia | SkoolTek: https://skooltek.co | Better Support: https://bettersupport.io (Referral fee for anyone who can bring in new BPO clients!) | Britana: https://britanaerp.com | Wunderbrand: https://wunderbrand.com | Fail Coach: https://fail.coach | Drive Manila: https://facebook.com/drivemanilaph | EastPoint Business Outsourcing Services: https://facebook.com/eastpointoutsourcing | Doon: https://doon.ph | Hier Business Solutions: https://hierpayroll.com | DVCode Technologies: https://dvcode.tech | Mata Technologies: https://mata.ph | LookingFour Buy & Sell Online: https://lookingfour.com | NutriCoach: https://nutricoach.com | Uplift Code Camp: https://upliftcodecamp.com (5% discount on bootcamps and courses! Code: UPLIFTSTARTUPPH) | Digest PH: https://digest.ph (10% discount on legal services! Code: DIGESTXSUP)START UP PODCAST PH | YouTube: https://youtube.com/startuppodcastph | Spotify: https://open.spotify.com/show/6BObuPvMfoZzdlJeb1XXVa | Apple Podcasts: https://podcasts.apple.com/us/podcast/start-up-podcast/id1576462394 | Facebook: https://facebook.com/startuppodcastph | Patreon: https://patreon.com/StartUpPodcastPH | Website: https://phstartup.onlineEdited by the team at: https://tasharivera.com
On This Episode: Some shooters are wrecking it for the rest of us, and we're done staying quiet. In this episode, Cole, Matt, and Sawyer sound off on the things that seriously piss them off in the shooting world. From garbage left on public land and brass that never gets picked up, to shady sponsor culture, awful rifle advice on Reddit, and overhyped gear, it's a no-filter conversation about what's going wrong and how to fix it. They also dig into air rifle performance and why precision airguns like FX are creeping up on rimfire. Sawyer shares his obsession with coyote hunting, prairie dog shots at 594 yards, and why some gear just flat-out works. The crew also talks about budget setups that actually hold up, and why chasing free gear instead of real-world results is ruining trust across the board. If you shoot on public land, care about access, or are sick of bad advice getting passed around like truth, this one's for you. Sponsors: Silencer Central- https://bit.ly/LRTSIcentral Their educated staff is continually updated on new government regulations for the successful purchase and registration of silencers for your needs. Because of you – Silencer Central has grown to become one of the largest Class 3 dealers. They make it their mission to obtain inventory quickly, expediting communication and approvals from the Administrative Bureau of Alcohol, Tobacco, Firearms and Explosives (ATF). They aim to simplify your silencer purchasing experience. Born Primitive/ Outdoor- https://glnk.io/p9vpq/precision-disciple use code LRT15 for 15 % off all BPO apparel. Designed, owned, and tested by Navy Seals this stuff is the answer. Go take a peek and see what they have! Modular Driven Tech- https://bit.ly/MDT_LRT The Chassis and accessory source! USED WORLD-WIDE BY HUNTERS, COMPETITION SHOOTERS, LAW ENFORCEMENT AND MILITARY PERSONNEL. A PASSION FOR PRECISION, INNOVATION, AND A CONSTANT DRIVE TO HELP THEIR CUSTOMERS. Utah Airguns- https://utahairguns.com/ Discover the best selection of air guns, optics, and accessories at Utah Airguns. Shop top brands and find everything you need for your next adventure in one convenient location. Contacts: Email: cole@teampoi.com Instagram: https://www.instagram.com/longrangetactics/ Facebook: https://www.facebook.com/longrangtacticspodcast FB Group: https://www.facebook.com/groups/1046057499086896
Guaya Melgar is Co-Founder and CEO at Mochi Solutions. Mochi Solutions is providing automated billing solutions for Filipinos. Designed by Filipinos, for Filipino businesses. Get access to reliable automated invoicing, simplified order management, effortless installment and recurring billing, with various options for digital payments by subscribing to the Mochi Solutions plans. Mochi Solutions streamlines your workflow so you can reclaim your time! This episode is recorded live at the Mochi Solutions office in Makati City.In this episode | 00:57 Ano ang Mochi Solutions? | 01:52 What problem is being solved? | 04:38 What solution is being provided? | 15:45 What are stories behind the startup? | 39:18 What is the vision? | 49:25 How can listeners find more information?MOCHI SOLUTIONS | Website: https://mochi.ph | Facebook: https://facebook.com/mochisolutionsTHIS EPISODE IS CO-PRODUCED BY:SPROUT SOLUTIONS | Website: https://sprout.ph | Sprout Payroll Starter: https://bit.ly/SproutPayrollStarter | APEIRON | Website: https://apeirongrp.com | TWALA |Website: https://twala.io | SYMPH Website: https://symph.co | SECUNA Website: https://secuna.io | MAROON STUDIOS Website: https://maroonstudios.com | AIMHI Website: https://aimhi.aiCHECK OUT OUR PARTNERS | Ask Lex PH Academy: https://asklexph.com (5% discount on e-learning courses! Code: ALPHAXSUP) | Founders Launchpad: https://founderslaunchpad.vc | GumdropLab: https://gumdroplab.com | CloudCFO: https://cloudcfo.ph (Free financial assessment, process onboarding, and 6-month QuickBooks subscription! Mention: Start Up Podcast PH) | Cloverly.tech: https://cloverly.tech | BuddyBetes: https://buddybetes.com | HKB Digital Services: https://contakt-ph.com (10% discount on RFID Business Cards! Code: CONTAKTXSUP) | Hyperstacks: https://hyperstacksinc.com | OneCFO: https://onecfoph.co (10% discount on CFO services! Code: ONECFOXSUP) | UNAWA: https://unawa.asia | SkoolTek: https://skooltek.co | Better Support: https://bettersupport.io (Referral fee for anyone who can bring in new BPO clients!) | Britana: https://britanaerp.com | Wunderbrand: https://wunderbrand.com | Fail Coach: https://fail.coach | Drive Manila: https://facebook.com/drivemanilaph | EastPoint Business Outsourcing Services: https://facebook.com/eastpointoutsourcing | Doon: https://doon.ph | Hier Business Solutions: https://hierpayroll.com | DVCode Technologies: https://dvcode.tech | Mata Technologies: https://mata.ph | LookingFour Buy & Sell Online: https://lookingfour.com | NutriCoach: https://nutricoach.com | Uplift Code Camp: https://upliftcodecamp.com (5% discount on bootcamps and courses! Code: UPLIFTSTARTUPPH) | Digest PH: https://digest.ph (10% discount on legal services! Code: DIGESTXSUP)START UP PODCAST PH | YouTube: https://youtube.com/startuppodcastph | Spotify: https://open.spotify.com/show/6BObuPvMfoZzdlJeb1XXVa | Apple Podcasts: https://podcasts.apple.com/us/podcast/start-up-podcast/id1576462394 | Facebook: https://facebook.com/startuppodcastph | Patreon: https://patreon.com/StartUpPodcastPH | Website: https://phstartup.onlineEdited by the team at: https://tasharivera.com
SA's effort to grow its place as a hub for business process outsourcing (BPO) for international businesses is the focus of this edition of Business Day Spotlight. Host Mudiwa Gavaza is joined by Mithum Singh, chief services officer at CCI South Africa. Topics of discussion include: CCI's history and business model; evolution of BPO services in SA; growth expectations for the local industry; and technology investment. Business Day Spotlight is a MultimediaLIVE Production.
Arundel Formacion is Team Leader and Jaden Joguilon is Project Manager at Avamos Musorb Innovators. Avamos Musorb Innovators is a research-based startup developing smart adsorption mechanisms for sustainable water solutions. Their product can treat water, ideal for aquarium owners, fish breeders & aquacultures, and for wastewater treatment plants.This episode is recorded live at Coastline 5023 FTBI. Coastline 5023 FTBI is a startup incubator based in University of the Philippines Visayas in Miag-ao, Iloilo.In this episode: | 01:20 Ano ang Avamos Musorb Innovators? | 03:36 What problem is being solved? | 07:10 What solution is being provided? | 15:50 What are stories behind the startup? | 26:49 What is the vision? | 28:36 How can listeners find more information?COASTLINE 5023 FTBI | Facebook: https://facebook.com/coastline5023THIS EPISODE IS CO-PRODUCED BY:SPROUT SOLUTIONS | Website: https://sprout.ph | Sprout Payroll Starter: https://bit.ly/SproutPayrollStarter | APEIRON | Website: https://apeirongrp.com | TWALA |Website: https://twala.io | SYMPH Website: https://symph.co | SECUNA Website: https://secuna.io | MAROON STUDIOS Website: https://maroonstudios.com | AIMHI Website: https://aimhi.aiCHECK OUT OUR PARTNERS | Ask Lex PH Academy: https://asklexph.com (5% discount on e-learning courses! Code: ALPHAXSUP) | Founders Launchpad: https://founderslaunchpad.vc | GumdropLab: https://gumdroplab.com | CloudCFO: https://cloudcfo.ph (Free financial assessment, process onboarding, and 6-month QuickBooks subscription! Mention: Start Up Podcast PH) | Cloverly.tech: https://cloverly.tech | BuddyBetes: https://buddybetes.com | HKB Digital Services: https://contakt-ph.com (10% discount on RFID Business Cards! Code: CONTAKTXSUP) | Hyperstacks: https://hyperstacksinc.com | OneCFO: https://onecfoph.co (10% discount on CFO services! Code: ONECFOXSUP) | UNAWA: https://unawa.asia | SkoolTek: https://skooltek.co | Better Support: https://bettersupport.io (Referral fee for anyone who can bring in new BPO clients!) | Britana: https://britanaerp.com | Wunderbrand: https://wunderbrand.com | Fail Coach: https://fail.coach | Drive Manila: https://facebook.com/drivemanilaph | EastPoint Business Outsourcing Services: https://facebook.com/eastpointoutsourcing | Doon: https://doon.ph | Hier Business Solutions: https://hierpayroll.com | DVCode Technologies: https://dvcode.tech | Mata Technologies: https://mata.ph | LookingFour Buy & Sell Online: https://lookingfour.com | NutriCoach: https://nutricoach.com | Uplift Code Camp: https://upliftcodecamp.com (5% discount on bootcamps and courses! Code: UPLIFTSTARTUPPH) | Digest PH: https://digest.ph (10% discount on legal services! Code: DIGESTXSUP)START UP PODCAST PH | YouTube: https://youtube.com/startuppodcastph | Spotify: https://open.spotify.com/show/6BObuPvMfoZzdlJeb1XXVa | Apple Podcasts: https://podcasts.apple.com/us/podcast/start-up-podcast/id1576462394 | Facebook: https://facebook.com/startuppodcastph | Patreon: https://patreon.com/StartUpPodcastPH | Website: https://phstartup.onlineEdited by the team at: https://tasharivera.com
Martin Hill-Wilson is the founder of Brainfood Training and Brainfood Consulting. He is based in Milton Keynes, close to London, UK. Martin has a long history as a leader inside the CX and BPO industry. For the past 15 years he has focused on strategy consulting and advising on CX leadership and culture. Brainfood Training is a more recent focus on helping non-technical teams to understand the implications of and opportunities for the use of AI - particulary for CX teams. Brainfood Training is focused on helping people understand what AI can really do - not just repeating the hype from the media. In this conversation with Mark Hillary, Martin talks about his experience talking about and training CX teams on how AI can be used and where it is already possible to find real use cases - how is AI really being used to improve CX? https://www.linkedin.com/in/customermanagement/ https://brainfoodtraining.com/
Welcome to the 123rd episode of "Good Morning BSS World" podcast! Today we're heading straight to the heart of Africa's rapidly evolving BPO and GBS landscape. My special guest is Rod Jones, Owner of Rod Jones Contact Centre Consulting and a leading voice in Africa's outsourcing sector. Connecting with us from Johannesburg, Rod brings exclusive updates from the Africa Federation of GBS Associations and shares firsthand insights following his recent participation at the CxOutsourcers event in Munich.In this episode, Rod provides a comprehensive regional update on Africa's BPO and ITO sectors. We discuss the Federation's impressive growth-now boasting nine full member countries and seven candidates, with a vision to reach 20 members by the end of 2025. Rod highlights the collaborative spirit and knowledge sharing that are driving professionalization and best practices across the continent.We delve into the latest developments in Southern Africa, including South Africa's refreshed value proposition and ongoing government incentives, as well as emerging associations in Namibia and Zimbabwe. Rod also shares news from East Africa, where Kenya and Ethiopia are launching new initiatives and associations, and Central Africa, with Rwanda and Uganda making significant policy strides. West Africa's dynamic progress in Nigeria and North Africa's exciting developments in Morocco, Tunisia, and Egypt round out a truly pan-African perspective.A major theme is the rise of ethical impact sourcing, empowering underprivileged communities and women, with strong support from the CxOutsourcers community. Rod also touches on the critical need for digital skills development to keep Africa competitive in the global outsourcing arena.Tune in for a unique, in-depth look at Africa's BPO future-its challenges, achievements, and the collaborative energy shaping the next chapter of global business services! Key points of the podcast:Africa's BPO sector is rapidly expanding, with significant growth in digital skills development and international investment across various regions.The Africa Federation now includes nine full member countries and seven candidate countries, aiming to have 20 member countries by the end of 2025.Ethical impact sourcing is becoming a fundamental pillar in the BPO industry, focusing on integrating underprivileged communities, women, and refugees into the workforce. Links:Rod Jones - https://www.linkedin.com/in/rodjonessouthafrica/Africa Federation of GBS Associations - https://africagbsfederation.org/Africa Federation of GBS Associations on Linkedin - https://www.linkedin.com/company/africa-gbs-federation/posts/?feedView=allTalk to AI about this episode - https://gmbw.onpodcastai.com/episodes/Dq05MYOX3bM/chatWebinar (May 29th, 2025): https://us02web.zoom.us/webinar/register/WN_hedlE0itSsq-j9gOetomTQ#/registration **************************** My name is Wiktor Doktór and on daily basis I run Pro Progressio Club https://klub.proprogressio.pl - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model. In the Good Morning BSS World podcast, apart from solo episodes, I share interviews with experts and specialists from global BPO/GBS industry.If you want to learn more about me, please visit my social media channels:YouTube - https://www.youtube.com/c/wiktordoktorHere is also link to the English podcasts Playlist - https://bit.ly/GoodMorningBSSWorldPodcastYTLinkedIn - https://www.linkedin.com/in/wiktordoktorYou can also write to me. My email address is - kontakt(@) wiktordoktor.pl **************************** This Podcast is supported byPatrons: Marzena Sawicka https://www.linkedin.com/in/marzena-sawicka-a9644a23/Przemysław Sławiński https://www.linkedin.com/in/przemys%C5%82aw-s%C5%82awi%C5%84ski-155a4426/Damian Ruciński https://www.linkedin.com/in/damian-ruci%C5%84ski/Szymon Kryczka https://www.linkedin.com/in/szymonkryczka/Grzegorz Ludwin https://www.linkedin.com/in/gludwin/Adam Furmańczuk https://www.linkedin.com/in/adam-agilino/ If you like my podcasts you can join Patrons of Good Morning BSS World as well. Here are two links to do so:Patronite - https://patronite.pl/wiktordoktor Patreon - https://www.patreon.com/wiktordoktor Or if you liked this episode and would like to buy me virtual coffee, you can use this link https://www.buymeacoffee.com/wiktordoktor - by doing so you support the growth and distribution of this podcast.Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.
Sheila Marie Vallejo is Founder and Co-owner at Soul Paperie. Soul Paperie Co. is producing handmade papers from abaca fiber typically used in the wedding industry, such as for wedding invitations. Soul Paperie is also a letterpress studio - providing a complete package for paper and stationery enthusiasts in the Philippines and abroad.This episode is recorded live at Coastline 5023 FTBI. Coastline 5023 FTBI is a startup incubator based in University of the Philippines Visayas in Miag-ao, Iloilo.In this episode: | 01:04 Ano ang Soul Paperie? | 02:42 What problem is being solved? | 05:39 What solution is being provided? | 18:20 What are stories behind the startup? | 32:00 What is the vision? | 34:05 How can listeners find more information?SOUL PAPERIE | Facebook: https://www.facebook.com/profile.php?id=100075968016230COASTLINE 5023 FTBI | Facebook: https://facebook.com/coastline5023THIS EPISODE IS CO-PRODUCED BY:SPROUT SOLUTIONS | Website: https://sprout.ph | Sprout Payroll Starter: https://bit.ly/SproutPayrollStarter | APEIRON | Website: https://apeirongrp.com | TWALA |Website: https://twala.io | SYMPH Website: https://symph.co | SECUNA Website: https://secuna.io | MAROON STUDIOS Website: https://maroonstudios.com | AIMHI Website: https://aimhi.aiCHECK OUT OUR PARTNERS | Ask Lex PH Academy: https://asklexph.com (5% discount on e-learning courses! Code: ALPHAXSUP) | Founders Launchpad: https://founderslaunchpad.vc | GumdropLab: https://gumdroplab.com | CloudCFO: https://cloudcfo.ph (Free financial assessment, process onboarding, and 6-month QuickBooks subscription! Mention: Start Up Podcast PH) | Cloverly.tech: https://cloverly.tech | BuddyBetes: https://buddybetes.com | HKB Digital Services: https://contakt-ph.com (10% discount on RFID Business Cards! Code: CONTAKTXSUP) | Hyperstacks: https://hyperstacksinc.com | OneCFO: https://onecfoph.co (10% discount on CFO services! Code: ONECFOXSUP) | UNAWA: https://unawa.asia | SkoolTek: https://skooltek.co | Better Support: https://bettersupport.io (Referral fee for anyone who can bring in new BPO clients!) | Britana: https://britanaerp.com | Wunderbrand: https://wunderbrand.com | Fail Coach: https://fail.coach | Drive Manila: https://facebook.com/drivemanilaph | EastPoint Business Outsourcing Services: https://facebook.com/eastpointoutsourcing | Doon: https://doon.ph | Hier Business Solutions: https://hierpayroll.com | DVCode Technologies: https://dvcode.tech | Mata Technologies: https://mata.ph | LookingFour Buy & Sell Online: https://lookingfour.com | NutriCoach: https://nutricoach.com | Uplift Code Camp: https://upliftcodecamp.com (5% discount on bootcamps and courses! Code: UPLIFTSTARTUPPH) | Digest PH: https://digest.ph (10% discount on legal services! Code: DIGESTXSUP)START UP PODCAST PH | YouTube: https://youtube.com/startuppodcastph | Spotify: https://open.spotify.com/show/6BObuPvMfoZzdlJeb1XXVa | Apple Podcasts: https://podcasts.apple.com/us/podcast/start-up-podcast/id1576462394 | Facebook: https://facebook.com/startuppodcastph | Patreon: https://patreon.com/StartUpPodcastPH | Website: https://phstartup.onlineEdited by the team at: https://tasharivera.com
W 996. odcinku podcastu „BSS bez tajemnic” zaprosiłem do rozmowy Monikę Röhr-Łukasik – Dyrektor Zarządzającą Foundever Polska. Głównym tematem odcinka jest atrakcyjność Polski jako lokalizacji dla niemieckojęzycznych usług typu BPO i CX. Dlaczego niemieckie firmy coraz częściej wybierają Polskę jako centrum operacyjne dla obsługi swoich klientów? Jakie czynniki wpływają na rosnące zainteresowanie naszym krajem z punktu widzenia biznesu i języka?Odpowiedzi na te pytania usłyszycie w tym odcinku!Monika, mająca ponad 17-letnie doświadczenie w branży, przedstawia szereg powodów, dla których Polska to obecnie „go-to” miejsce dla firm z Niemiec. Mowa m.in. o wysokiej jakości językowej, dużej liczbie osób władających niemieckim, bliskości kulturowej, stabilności gospodarczej oraz przynależności do UE – kluczowej z perspektywy ochrony danych i compliance, szczególnie w sektorze finansowym.Rozmowa porusza również rolę Gdańska jako rosnącego hubu niemieckojęzycznego, sposoby rekrutacji i onboardingu pracowników oraz unikatowe podejście Foundever do jakości obsługi klienta. Dowiecie się, dlaczego język niemiecki uznawany jest za „premium” na rynku pracy, oraz jak nowoczesne technologie wspierają pracowników w codziennej pracy, bez wypierania „ludzkiego” kontaktu, który wciąż pozostaje kluczowy – zwłaszcza dla klientów z Niemiec.To wartościowa rozmowa nie tylko dla osób z branży outsourcingu i usług wspólnych, ale również dla tych, którzy rozważają rozwój kariery w obszarze Customer Experience i znają język niemiecki. Stabilne, dobrze płatne i rozwojowe miejsca pracy – to nie hasła reklamowe, ale realna rzeczywistość.Posłuchaj i przekonaj się, jak Polska umacnia swoją pozycję lidera w obsłudze rynku niemieckiego!Kluczowe punkty nagrania:· Polska jest atrakcyjnym rynkiem dla inwestorów z Niemiec ze względu na wysoką jakość pracy, dobrą znajomość języka niemieckiego oraz bliskość kulturową.· Sektor usług wspólnych i outsourcingu w Polsce, w tym szczególnie obsługa klienta, rozwija się dynamicznie i oferuje stabilne oraz dobrze płatne miejsca pracy dla osób znających język niemiecki.· Firmy niemieckie, które decydują się na współpracę z polskimi partnerami, często pozostają w długoterminowych relacjach, doceniając profesjonalizm i zaangażowanie polskich pracowników. Linki:Monika Röhr-Łukasik na Linkedin - https://www.linkedin.com/in/monika-r%C3%B6hr-%C5%82ukasik-596b3932/Foundever - https://foundever.com/pl/Porozmawiaj o tym odcinku ze sztuczną inteligencją – https://bbs-bez-tajemnic.onpodcastai.com/episodes/72o0Ydifwq3/chat **************************** Nazywam się Wiktor Doktór i na co dzień prowadzę Klub Pro Progressio https://klub.proprogressio.pl/pl – to społeczność wielu firm prywatnych i organizacji sektora publicznego, którym zależy na rozwoju relacji biznesowych w modelu B2B. W podcaście BSS bez tajemnic poza odcinkami solowymi, zamieszczam rozmowy z ekspertami i specjalistami z różnych dziedzin przedsiębiorczości.Zapraszam do odwiedzin moich kanałów na:YouTube - https://www.youtube.com/@wiktordoktorFacebook - https://www.facebook.com/wiktor.doktorLinkedIn - https://www.linkedin.com/in/wiktordoktor/Moja strona internetowa - https://wiktordoktor.pl/Możesz też do mnie napisać. Mój adres email to - kontakt(@)wiktordoktor.pl **************************** Patronami Podcastu “BSS bez tajemnic” są:Marzena Sawicka https://www.linkedin.com/in/marzena-sawicka-a9644a23/Przemysław Sławiński https://www.linkedin.com/in/przemys%C5%82aw-s%C5%82awi%C5%84ski-155a4426/Damian Ruciński - https://www.linkedin.com/in/damian-rucinski/Szymon Kryczka https://www.linkedin.com/in/szymonkryczka/Grzegorz Ludwin https://www.linkedin.com/in/gludwin/Adam Furmańczuk https://www.linkedin.com/in/adam-agilino/Wspaniali ludzie, dzięki którym pojawiają się kolejne odcinki tego podcastu. Ty też możesz wesprzeć rozwój podcastu na:Patronite - https://patronite.pl/wiktordoktorPatreon - https://www.patreon.com/wiktordoktorBuy me a coffee - https://www.buymeacoffee.com/wiktordoktorZrzutka.pl - https://zrzutka.pl/j8kvarBecome a supporter of this podcast: https://www.spreaker.com/podcast/bss-bez-tajemnic--4069078/support.
Lorlie Noblezada is Founder at De Paul Budbud Sea Salt.De Paul Budbud Sea Salt is reviving the traditional saltmaking industry in Miag-ao, Iloilo. They have products such as original roasted seasalt and roasted seasalt with lemongrass, locally sourced and produced in Miag-ao, for sale anywhere in the Philippines.This episode is recorded live at Coastline 5023 FTBI. Coastline 5023 FTBI is a startup incubator based in University of the Philippines Visayas in Miag-ao, Iloilo.In this episode | 01:21 Ano ang De Paul Budbud Sea Salt? | 02:43 What problem is being solved? | 07:58 What solution is being provided? |16:12 What are stories behind the startup? | 27:23 What is the vision? | 30:37 How can listeners find more information?DE PAUL BUDBUD SEA SALT | Facebook: https://www.facebook.com/profile.php?id=61558180575485COASTLINE 5023 FTBI | Facebook: https://facebook.com/coastline5023THIS EPISODE IS CO-PRODUCED BY:SPROUT SOLUTIONS | Website: https://sprout.ph | Sprout Payroll Starter: https://bit.ly/SproutPayrollStarter | APEIRON | Website: https://apeirongrp.com | TWALA |Website: https://twala.io | SYMPH Website: https://symph.co | SECUNA Website: https://secuna.io | MAROON STUDIOS Website: https://maroonstudios.com | AIMHI Website: https://aimhi.aiCHECK OUT OUR PARTNERS | Ask Lex PH Academy: https://asklexph.com (5% discount on e-learning courses! Code: ALPHAXSUP) | Founders Launchpad: https://founderslaunchpad.vc | GumdropLab: https://gumdroplab.com | CloudCFO: https://cloudcfo.ph (Free financial assessment, process onboarding, and 6-month QuickBooks subscription! Mention: Start Up Podcast PH) | Cloverly.tech: https://cloverly.tech | BuddyBetes: https://buddybetes.com | HKB Digital Services: https://contakt-ph.com (10% discount on RFID Business Cards! Code: CONTAKTXSUP) | Hyperstacks: https://hyperstacksinc.com | OneCFO: https://onecfoph.co (10% discount on CFO services! Code: ONECFOXSUP) | UNAWA: https://unawa.asia | SkoolTek: https://skooltek.co | Better Support: https://bettersupport.io (Referral fee for anyone who can bring in new BPO clients!) | Britana: https://britanaerp.com | Wunderbrand: https://wunderbrand.com | Fail Coach: https://fail.coach | Drive Manila: https://facebook.com/drivemanilaph | EastPoint Business Outsourcing Services: https://facebook.com/eastpointoutsourcing | Doon: https://doon.ph | Hier Business Solutions: https://hierpayroll.com | DVCode Technologies: https://dvcode.tech | Mata Technologies: https://mata.ph | LookingFour Buy & Sell Online: https://lookingfour.com | NutriCoach: https://nutricoach.com | Uplift Code Camp: https://upliftcodecamp.com (5% discount on bootcamps and courses! Code: UPLIFTSTARTUPPH) | Digest PH: https://digest.ph (10% discount on legal services! Code: DIGESTXSUP)START UP PODCAST PH | YouTube: https://youtube.com/startuppodcastph | Spotify: https://open.spotify.com/show/6BObuPvMfoZzdlJeb1XXVa | Apple Podcasts: https://podcasts.apple.com/us/podcast/start-up-podcast/id1576462394 | Facebook: https://facebook.com/startuppodcastph | Patreon: https://patreon.com/StartUpPodcastPH | Website: https://phstartup.onlineEdited by the team at: https://tasharivera.com
W 995. odcinku podcastu „BSS bez tajemnic” przyglądam się świeżo opublikowanemu raportowi przygotowanemu przez Ryan Strategic Advisory. To doroczne badanie, które pokazuje preferencje globalnych firm w wyborze lokalizacji do świadczenia usług Customer Experience w modelu offshoringowym. Wyniki pochodzą z ankiety przeprowadzonej w I kwartale 2025 roku wśród 819 respondentów z 12 różnych rynków świata.Opowiadam Wam o pierwszej piątce lokalizacji, które znalazły się na czele tegorocznego rankingu – liderem są Indie, tuż za nimi Filipiny, a Polska – co mnie ogromnie cieszy – uplasowała się na trzecim miejscu, ex aequo z Republiką Południowej Afryki. Wskazuję, które kraje cenią nas najbardziej i dlaczego jesteśmy tak wysoko oceniani przez menadżerów CX z Niemiec, Holandii, Wielkiej Brytanii czy Włoch.Dzielę się również refleksjami na temat rosnącej roli geopolityki i niepewności gospodarczej w kontekście wyboru lokalizacji BPO, a także zwracam uwagę na dynamiczny rozwój Malezji, Egiptu i... Fidżi! Tak, ta wyspa zyskała uznanie jako nowy gracz na outsourcingowej mapie świata. Kluczowe punkty nagrania:· Polska zajmuje trzecią pozycję w rankingu preferowanych lokalizacji offshoringowych dla usług Customer Experience przygotowanym przez Ryan Strategic Advisory.· Indie i Filipiny dominują jako najpopularniejsze kraje dla offshoringu usług Customer Experience, zajmując odpowiednio pierwsze i drugie miejsce.· Geopolityczne i gospodarcze niepewności wpływają na wybór lokalizacji offshoringowych, co może obniżać atrakcyjność Polski dla inwestorów zza Atlantyku. Linki:Opis raportu na stronach Ryan Strategic Advisory - https://ryanadvisory.com/india-is-the-most-favored-offshore-cx-delivery-point-in-2025/Porozmawiaj o tym odcinku ze sztuczną inteligencją - https://bbs-bez-tajemnic.onpodcastai.com/episodes/SPY3zm0AAjw/chat**************************** Nazywam się Wiktor Doktór i na co dzień prowadzę Klub Pro Progressio https://klub.proprogressio.pl/pl – to społeczność wielu firm prywatnych i organizacji sektora publicznego, którym zależy na rozwoju relacji biznesowych w modelu B2B. W podcaście BSS bez tajemnic poza odcinkami solowymi, zamieszczam rozmowy z ekspertami i specjalistami z różnych dziedzin przedsiębiorczości.Zapraszam do odwiedzin moich kanałów na:YouTube - https://www.youtube.com/@wiktordoktorFacebook - https://www.facebook.com/wiktor.doktorLinkedIn - https://www.linkedin.com/in/wiktordoktor/Moja strona internetowa - https://wiktordoktor.pl/Możesz też do mnie napisać. Mój adres email to - kontakt(@)wiktordoktor.pl **************************** Patronami Podcastu “BSS bez tajemnic” są:Marzena Sawicka https://www.linkedin.com/in/marzena-sawicka-a9644a23/ Przemysław Sławiński https://www.linkedin.com/in/przemys%C5%82aw-s%C5%82awi%C5%84ski-155a4426/Damian Ruciński - https://www.linkedin.com/in/damian-rucinski/Szymon Kryczka https://www.linkedin.com/in/szymonkryczka/Grzegorz Ludwin https://www.linkedin.com/in/gludwin/Adam Furmańczuk https://www.linkedin.com/in/adam-agilino/Wspaniali ludzie, dzięki którym pojawiają się kolejne odcinki tego podcastu. Ty też możesz wesprzeć rozwój podcastu na:Patronite - https://patronite.pl/wiktordoktorPatreon - https://www.patreon.com/wiktordoktorBuy me a coffee - https://www.buymeacoffee.com/wiktordoktorZrzutka.pl - https://zrzutka.pl/j8kvarBecome a supporter of this podcast: https://www.spreaker.com/podcast/bss-bez-tajemnic--4069078/support.
The Midnight Phone Call Text and Voice Surabhi ModiSurabhi Modi is a versatile voice-over artist and educator with 12+ years of experience in teaching and the BPO. She's passionate about storytelling and brings scripts to life with her dynamic voice. Surabhi delivers engaging and professional voice-overs in different genres in Hindi and English languages. Her unique voice acting skills captivate audiences. With flair for creative storytelling, she continues to inspire and engage listeners through her work.Curator: IrfanJoin the Art of Reading:Share Your Story on Listen with IrfanDo you have a passion for reading literature or narrating captivating prose? Here's your chance to shine! I'm thrilled to announce a new collaborative series, Art of Reading, on my podcast channel, Listen with Irfan.If you love bringing stories to life, I'm offering you a platform to showcase your talent.Record a short story of your choice (maximum 8 minutes) and share it with a community of like-minded narrators and listeners. This is a free, non-commercial initiative to connect aspiring narrators, promote storytelling, and build a creative community. No monetization, just pure love for the art of narration.How to Participate:- Choose a short story or piece of prose you're passionate about.- Record it with clear audio using a mobile phone or audio recorder. Do not include your name or the story's title in the recording.- Background music is optional, but avoid copyrighted tracks to prevent hosting issues.- Send your recording via email to ramrotiaaloo@gmail.com or WhatsApp at +91 9818098790.Full credit to the writer and narrator will be given on the Listen with Irfan podcast channel. Take inspiration from the sample recording by narrator Munish (attached).Join us to share your voice, connect with an audience, and celebrate the art of storytelling!Let's create something beautiful together!Cover: IrfanWe respect creative ownership. If you believe this is your work or if appropriate credit hasn't been given, kindly get in touch at ramrotiaaloo@gmail.com
Chino Granda is President and Creative Director at Sine Haraya. Sine Haraya is a professional studio in Manila providing food photography and advertising services to chefs and restaurant owners so that they can improve their sales and marketability - by bringing out the soul of the food. Aside from this, Sine Haraya also offers video and podcast production services for companies who want to elevate their presence. Sine Haraya also has its channel highlighting success stories of Filipino businesses. Check out Success Stories HQ.This episode is recorded live at the Sine Haraya Studio in Quezon City.In this episode | 01:15 Ano ang Sine Haraya? | 13:43 What problem is being solved? | 17:55 What solution is being provided? | 30:26 What are stories behind the startup? | 57:28 What is the vision? | 01:02:02 How can listeners find more information?SINE HARAYA | Website: https://sineharaya.com | Facebook: https://facebook.com/SineHarayaTHIS EPISODE IS CO-PRODUCED BY:SPROUT SOLUTIONS | Website: https://sprout.ph | Sprout Payroll Starter: https://bit.ly/SproutPayrollStarter | APEIRON | Website: https://apeirongrp.com | TWALA |Website: https://twala.io | SYMPH Website: https://symph.co | SECUNA Website: https://secuna.io | MAROON STUDIOS Website: https://maroonstudios.com | AIMHI Website: https://aimhi.aiCHECK OUT OUR PARTNERS | Ask Lex PH Academy: https://asklexph.com (5% discount on e-learning courses! Code: ALPHAXSUP) | Founders Launchpad: https://founderslaunchpad.vc | GumdropLab: https://gumdroplab.com | CloudCFO: https://cloudcfo.ph (Free financial assessment, process onboarding, and 6-month QuickBooks subscription! Mention: Start Up Podcast PH) | Cloverly.tech: https://cloverly.tech | BuddyBetes: https://buddybetes.com | HKB Digital Services: https://contakt-ph.com (10% discount on RFID Business Cards! Code: CONTAKTXSUP) | Hyperstacks: https://hyperstacksinc.com | OneCFO: https://onecfoph.co (10% discount on CFO services! Code: ONECFOXSUP) | UNAWA: https://unawa.asia | SkoolTek: https://skooltek.co | Better Support: https://bettersupport.io (Referral fee for anyone who can bring in new BPO clients!) | Britana: https://britanaerp.com | Wunderbrand: https://wunderbrand.com | Fail Coach: https://fail.coach | Drive Manila: https://facebook.com/drivemanilaph | EastPoint Business Outsourcing Services: https://facebook.com/eastpointoutsourcing | Doon: https://doon.ph | Hier Business Solutions: https://hierpayroll.com | DVCode Technologies: https://dvcode.tech | Mata Technologies: https://mata.ph | LookingFour Buy & Sell Online: https://lookingfour.com | NutriCoach: https://nutricoach.com | Uplift Code Camp: https://upliftcodecamp.com (5% discount on bootcamps and courses! Code: UPLIFTSTARTUPPH) | Digest PH: https://digest.ph (10% discount on legal services! Code: DIGESTXSUP)START UP PODCAST PH | YouTube: https://youtube.com/startuppodcastph | Spotify: https://open.spotify.com/show/6BObuPvMfoZzdlJeb1XXVa | Apple Podcasts: https://podcasts.apple.com/us/podcast/start-up-podcast/id1576462394 | Facebook: https://facebook.com/startuppodcastph | Patreon: https://patreon.com/StartUpPodcastPH | Website: https://phstartup.onlineEdited by the team at: https://tasharivera.com
Outsourcing isn't new — but the way startups can use it today has radically changed. On this week's ep, I sat down with Shaun Walker, CEO of Spoke, to unpack what business process outsourcing (BPO) can look like for high-growth startups in 2025.Let me say this upfront: most early - stage founders are missing out. Outsourcing isn't just about slashing costs - it's about building operational leverage and unlocking global talent pools in a way that accelerates your entire business.Spoke's model stands out because it focuses on fully embedded, dedicated teams that feel like extensions of your startup - they're engaged team members motivated to help you hit your milestones.Whether it's customer support, finance, data operations, or even engineering, there's a strategic opportunity here. Especially in today's hybrid and AI-enhanced world, Shaun argues that outsourcing can be a “bionic” function — letting you scale up or down with flexibility, access talent faster, and focus your internal team on what truly matters.If you're a founder thinking about how to stretch your funding and build operational leverage, this is a must-listen. Hope it helps you navigate your own growth journey.
Michael Aronowitz is the Senior Vice President of Revenue Growth at VXI Global Solutions. He is based in Miami, Florida. Mark Hillary called Michael to discuss the importance of turning contact centers from cost centers to profit centers, emphasizing the need for revenue generation through customer interactions. Michael highlights VXI's success in winning three Stevie awards for retention, win-back, upsell, and cross-sell. Michael stresses the significance of the human touch in customer interactions, leveraging AI for training and recruitment, and the importance of blending sales and service roles. He argues that companies should focus on driving revenue per interaction and maintaining customer loyalty through personalized service. Many business journals talk about turning the contact center into a profit center, but in this conversation Michael gives his thoughts on how to really make it happen... http://vxi.com/ https://www.linkedin.com/in/michael-aronowitz/
On this episode, Cole and Matt get hands-on with the real causes behind rifle performance issues, from barrel lapping problems and fluting stresses to reamer life and pressure inconsistencies. They unpack how manufacturing shortcuts impact shooters, why chasing high speeds often leads to failure, and what steps actually build long-term consistency. Whether you're fine-tuning a competition rifle, troubleshooting a gas gun, or looking to build a hunting rifle that truly holds up, this episode delivers hard-earned insight from shooters who live it every day. Sponsors: Silencer Central- https://bit.ly/LRTSIcentral Their educated staff is continually updated on new government regulations for the successful purchase and registration of silencers for your needs. Because of you – Silencer Central has grown to become one of the largest Class 3 dealers. They make it their mission to obtain inventory quickly, expediting communication and approvals from the Administrative Bureau of Alcohol, Tobacco, Firearms and Explosives (ATF). They aim to simplify your silencer purchasing experience. Born Primitive/ Outdoor- https://glnk.io/p9vpq/precision-disciple use code LRT15 for 15 % off all BPO apparel. Designed, owned, and tested by Navy Seals this stuff is the answer. Go take a peek and see what they have! Modular Driven Tech- https://bit.ly/MDT_LRT The Chassis and accessory source! USED WORLD-WIDE BY HUNTERS, COMPETITION SHOOTERS, LAW ENFORCEMENT AND MILITARY PERSONNEL. A PASSION FOR PRECISION, INNOVATION, AND A CONSTANT DRIVE TO HELP THEIR CUSTOMERS. Utah Airguns- https://utahairguns.com/ Discover the best selection of air guns, optics, and accessories at Utah Airguns. Shop top brands and find everything you need for your next adventure in one convenient location. Contacts: Email: cole@teampoi.com Instagram: https://www.instagram.com/longrangetactics/ Facebook: https://www.facebook.com/longrangtacticspodcast FB Group: https://www.facebook.com/groups/1046057499086896
Ian Fred Solas is Founder at Green Solution PH. Green Solution PH is a startup working towards the use of renewable energy for a sustainable future. The vision is to have biofuel production in the country as the first ever biofuel company to transform the energy market by providing a renewable replacement for fossil fuel. Currently, they are looking to do this by converting landfill waste to biofuel.This episode is recorded live at Coastline 5023 FTBI. Coastline 5023 FTBI is a startup incubator based in University of the Philippines Visayas in Miag-ao, Iloilo.In this episode | 00:40 Ano ang Green Solution PH? | 02:22 What problem is being solved? | 05:28 What solution is being provided? | 16:22 What are stories behind the startup? | 32:37 What is the vision? | 35:03 How can listeners find more information?GREEN SOLUTION PH | Facebook: https://facebook.com/greensolutionphilippinesCOASTLINE 5023 FTBI | Facebook: https://facebook.com/coastline5023THIS EPISODE IS CO-PRODUCED BY:SPROUT SOLUTIONS | Website: https://sprout.ph | Sprout Payroll Starter: https://bit.ly/SproutPayrollStarter | APEIRON | Website: https://apeirongrp.com | TWALA |Website: https://twala.io | SYMPH Website: https://symph.co | SECUNA Website: https://secuna.io | MAROON STUDIOS Website: https://maroonstudios.com | AIMHI Website: https://aimhi.aiCHECK OUT OUR PARTNERS | Ask Lex PH Academy: https://asklexph.com (5% discount on e-learning courses! Code: ALPHAXSUP) | Founders Launchpad: https://founderslaunchpad.vc | GumdropLab: https://gumdroplab.com | CloudCFO: https://cloudcfo.ph (Free financial assessment, process onboarding, and 6-month QuickBooks subscription! Mention: Start Up Podcast PH) | Cloverly.tech: https://cloverly.tech | BuddyBetes: https://buddybetes.com | HKB Digital Services: https://contakt-ph.com (10% discount on RFID Business Cards! Code: CONTAKTXSUP) | Hyperstacks: https://hyperstacksinc.com | OneCFO: https://onecfoph.co (10% discount on CFO services! Code: ONECFOXSUP) | UNAWA: https://unawa.asia | SkoolTek: https://skooltek.co | Better Support: https://bettersupport.io (Referral fee for anyone who can bring in new BPO clients!) | Britana: https://britanaerp.com | Wunderbrand: https://wunderbrand.com | Fail Coach: https://fail.coach | Drive Manila: https://facebook.com/drivemanilaph | EastPoint Business Outsourcing Services: https://facebook.com/eastpointoutsourcing | Doon: https://doon.ph | Hier Business Solutions: https://hierpayroll.com | DVCode Technologies: https://dvcode.tech | Mata Technologies: https://mata.ph | LookingFour Buy & Sell Online: https://lookingfour.com | NutriCoach: https://nutricoach.com | Uplift Code Camp: https://upliftcodecamp.com (5% discount on bootcamps and courses! Code: UPLIFTSTARTUPPH) | Digest PH: https://digest.ph (10% discount on legal services! Code: DIGESTXSUP)START UP PODCAST PH | YouTube: https://youtube.com/startuppodcastph | Spotify: https://open.spotify.com/show/6BObuPvMfoZzdlJeb1XXVa | Apple Podcasts: https://podcasts.apple.com/us/podcast/start-up-podcast/id1576462394 | Facebook: https://facebook.com/startuppodcastph | Patreon: https://patreon.com/StartUpPodcastPH | Website: https://phstartup.onlineEdited by the team at: https://tasharivera.com
Reynald Laurea is Communications Lead at CirPro Innovations, a research-based startup developing zero-waste circular solutions. They're currently turning calamansi peels into jam ingredients and exploring other uses for food waste.Recorded live at Coastline 5023 FTBI, a startup incubator based in UP Visayas in Miag-ao, Iloilo.In this episode | 01:20 Ano ang CirPro Innovations? | 03:17 What problem is being solved? | 10:58 What solution is being provided? | 16:30 What are stories behind the startup? | 30:22 What is the vision? | 33:42 How can listeners find more information?CIRPRO INNOVATIONS | FacebookCOASTLINE 5023 FTBI | Facebook: https://facebook.com/coastline5023THIS EPISODE IS CO-PRODUCED BY:SPROUT SOLUTIONS | Website: https://sprout.ph | Sprout Payroll Starter: https://bit.ly/SproutPayrollStarterAPEIRON | Website: https://apeirongrp.com | Facebook: https://facebook.com/apeirongrpTWALA | Website: https://twala.io | Facebook: https://facebook.com/twalaioSYMPH | Website: https://symph.co | Facebook: https://facebook.com/SymphCoMAROON STUDIOS | Website: https://maroonstudios.com | Facebook: https://facebook.com/maroonstudiosincAIMHI | Website: https://aimhi.ai | Facebook: https://facebook.com/aimhiconstructionCHECK OUT OUR PARTNERS | Ask Lex PH Academy: https://asklexph.com (5% discount on e-learning courses! Code: ALPHAXSUP) | Founders Launchpad: https://founderslaunchpad.vc | CloudCFO: https://cloudcfo.ph (Free financial assessment, process onboarding, and 6-month QuickBooks subscription! Mention: Start Up Podcast PH) | Cloverly.tech: https://cloverly.tech | BuddyBetes: https://buddybetes.com | HKB Digital Services: https://contakt-ph.com (10% discount on RFID Business Cards! Code: CONTAKTXSUP) | Hyperstacks: https://hyperstacksinc.com | OneCFO: https://onecfoph.co (10% discount on CFO services! Code: ONECFOXSUP) | UNAWA: https://unawa.asia | SkoolTek: https://skooltek.co | Better Support: https://bettersupport.io (Referral fee for anyone who can bring in new BPO clients!) | Britana: https://britanaerp.com | Wunderbrand: https://wunderbrand.com | Fail Coach: https://fail.coach | Drive Manila: https://facebook.com/drivemanilaph | EastPoint Business Outsourcing Services: https://facebook.com/eastpointoutsourcing | Doon: https://doon.ph | Hier Business Solutions: https://hierpayroll.com | DVCode Technologies: https://dvcode.tech | Mata Technologies: https://mata.ph | LookingFour Buy & Sell Online: https://lookingfour.com | NutriCoach: https://nutricoach.com | Uplift Code Camp: https://upliftcodecamp.com (5% discount on bootcamps and courses! Code: UPLIFTSTARTUPPH) | Digest PH: https://digest.ph (10% discount on legal services! Code: DIGESTXSUP)START UP PODCAST PH | YouTube | Spotify | Apple Podcasts | Facebook | Patreon | WebsiteEdited by: https://tasharivera.com
Josiah Borres and Brethren Ace de la Gente are Co-Founders at Tagpuan. Tagpuan is a streamlined contract marketplace platform for farmers and buyers. Farmers can post what they will be planting, and buyers can sign trade contracts with them. Or, buyers can post what they need, and farmers can sign exclusive contracts to supply them.Recorded live at Coastline 5023 FTBI, a startup incubator based in UP Visayas in Miag-ao, Iloilo.In this episode | 01:41 Ano ang Tagpuan? | 05:26 What problem is being solved? | 10:30 What solution is being provided? | 24:22 What are stories behind the startup? 34:56 What is the vision? | 38:23 How can listeners find more information?TAGPUAN | FacebookCOASTLINE 5023 FTBI | Facebook: https://facebook.com/coastline5023THIS EPISODE IS CO-PRODUCED BY:SPROUT SOLUTIONS | Website: https://sprout.ph | Sprout Payroll Starter: https://bit.ly/SproutPayrollStarterAPEIRON | Website: https://apeirongrp.com | Facebook: https://facebook.com/apeirongrpTWALA | Website: https://twala.io | Facebook: https://facebook.com/twalaioSYMPH | Website: https://symph.co | Facebook: https://facebook.com/SymphCoMAROON STUDIOS | Website: https://maroonstudios.com | Facebook: https://facebook.com/maroonstudiosincAIMHI | Website: https://aimhi.ai | Facebook: https://facebook.com/aimhiconstructionCHECK OUT OUR PARTNERS | Ask Lex PH Academy: https://asklexph.com (5% discount on e-learning courses! Code: ALPHAXSUP) | Founders Launchpad: https://founderslaunchpad.vc | CloudCFO: https://cloudcfo.ph (Free financial assessment, process onboarding, and 6-month QuickBooks subscription! Mention: Start Up Podcast PH) | Cloverly.tech: https://cloverly.tech | BuddyBetes: https://buddybetes.com | HKB Digital Services: https://contakt-ph.com (10% discount on RFID Business Cards! Code: CONTAKTXSUP) | Hyperstacks: https://hyperstacksinc.com | OneCFO: https://onecfoph.co (10% discount on CFO services! Code: ONECFOXSUP) | UNAWA: https://unawa.asia | SkoolTek: https://skooltek.co | Better Support: https://bettersupport.io (Referral fee for anyone who can bring in new BPO clients!) | Britana: https://britanaerp.com | Wunderbrand: https://wunderbrand.com | Fail Coach: https://fail.coach | Drive Manila: https://facebook.com/drivemanilaph | EastPoint Business Outsourcing Services: https://facebook.com/eastpointoutsourcing | Doon: https://doon.ph | Hier Business Solutions: https://hierpayroll.com | DVCode Technologies: https://dvcode.tech | Mata Technologies: https://mata.ph | LookingFour Buy & Sell Online: https://lookingfour.com | NutriCoach: https://nutricoach.com | Uplift Code Camp: https://upliftcodecamp.com (5% discount on bootcamps and courses! Code: UPLIFTSTARTUPPH) | Digest PH: https://digest.ph (10% discount on legal services! Code: DIGESTXSUP)START UP PODCAST PH | YouTube | Spotify | Apple Podcasts | Facebook | Patreon | WebsiteEdited by: https://tasharivera.com
Ted Hyacinth Asperas is TBI Manager at WVSU BINHI TBI. WVSU BINHI TBI is a startup incubator based in West Visayas State University in Iloilo City. BINHI TBI is providing an enabling ecosystem for startups focused on healthcare, green economy, and emerging technologies. Recorded live at WVSU BINHI TBI a startup incubator based in West Visayas State University, Iloilo City.In this episode | 01:17 Ano ang WVSU BINHI TBI? | 04:46 What services does the TBI provide for startups? | 08:17 Who are notable startups supported by the TBI? | 09:46 How can interested startups join? | 12:14 How is the startup ecosystem in Iloilo? | 15:47 What is the story behind the TBI? | 25:54 What are future plans for the TBI? | 27:11 How can listeners find more information?WVSU BINHI TBI |Website: https://wvsu.edu.ph/binhi | Facebook: https://facebook.com/wvsubinhiTHIS EPISODE IS CO-PRODUCED BY:SPROUT SOLUTIONS | Website: https://sprout.ph | Sprout Payroll Starter: https://bit.ly/SproutPayrollStarterAPEIRON | Website: https://apeirongrp.com | Facebook: https://facebook.com/apeirongrpTWALA | Website: https://twala.io | Facebook: https://facebook.com/twalaioSYMPH | Website: https://symph.co | Facebook: https://facebook.com/SymphCoMAROON STUDIOS | Website: https://maroonstudios.com | Facebook: https://facebook.com/maroonstudiosincAIMHI | Website: https://aimhi.ai | Facebook: https://facebook.com/aimhiconstructionCHECK OUT OUR PARTNERS | Ask Lex PH Academy: https://asklexph.com (5% discount on e-learning courses! Code: ALPHAXSUP) | Founders Launchpad: https://founderslaunchpad.vc | CloudCFO: https://cloudcfo.ph (Free financial assessment, process onboarding, and 6-month QuickBooks subscription! Mention: Start Up Podcast PH) | Cloverly.tech: https://cloverly.tech | BuddyBetes: https://buddybetes.com | HKB Digital Services: https://contakt-ph.com (10% discount on RFID Business Cards! Code: CONTAKTXSUP) | Hyperstacks: https://hyperstacksinc.com | OneCFO: https://onecfoph.co (10% discount on CFO services! Code: ONECFOXSUP) | UNAWA: https://unawa.asia | SkoolTek: https://skooltek.co | Better Support: https://bettersupport.io (Referral fee for anyone who can bring in new BPO clients!) | Britana: https://britanaerp.com | Wunderbrand: https://wunderbrand.com | Fail Coach: https://fail.coach | Drive Manila: https://facebook.com/drivemanilaph | EastPoint Business Outsourcing Services: https://facebook.com/eastpointoutsourcing | Doon: https://doon.ph | Hier Business Solutions: https://hierpayroll.com | DVCode Technologies: https://dvcode.tech | Mata Technologies: https://mata.ph | LookingFour Buy & Sell Online: https://lookingfour.com | NutriCoach: https://nutricoach.com | Uplift Code Camp: https://upliftcodecamp.com (5% discount on bootcamps and courses! Code: UPLIFTSTARTUPPH) | Digest PH: https://digest.ph (10% discount on legal services! Code: DIGESTXSUP)START UP PODCAST PH | YouTube | Spotify | Apple Podcasts | Facebook | Patreon | WebsiteEdited by: https://tasharivera.com
Jonas Berggren writes the popular Transform Customer Service newsletter on LinkedIn. He is the Chief Business Development Officer EMEA and member of the executive leadership team at Transcom. Jonas is based in Stockholm, Sweden. Mark Hillary and Jonas have published a new book together called The CX (R)evolution - so Mark called Jonas to talk about how the book project started out. In this conversation they talk about how Mark's comments on the newsletter formed the initial idea for a book and how they developed the idea together. https://www.linkedin.com/newsletters/transform-customer-service-6992863124731113474/ https://www.linkedin.com/in/jonasberggren2/ https://transcom.com/ https://www.amazon.com/dp/B0F4XWH1L6
On This Episode: Recorded at the 2025 Hunt Expo inside the Utah Airguns booth, Cole catches up with Karston from Boring Rifles and SARV Machine to talk about what's next in the world of custom rifles and precision parts. Karston breaks down his all-new modular chassis system designed for ultimate flexibility, along with his new titanium brakes, Helldiver rings with integrated bubble levels, and lightweight magazines built for real-world use. They dive into the realities of running a one-man shop, why true customer service still matters, and what separates real craftsmanship from assembly-line builds. Whether you're chasing better gear for hunting, competition, or building your next custom rifle, this episode is packed with sharp insight, innovation, and a look at the future of precision shooting. Sponsors: Silencer Central- https://bit.ly/LRTSIcentral Their educated staff is continually updated on new government regulations for the successful purchase and registration of silencers for your needs. Because of you – Silencer Central has grown to become one of the largest Class 3 dealers. They make it their mission to obtain inventory quickly, expediting communication and approvals from the Administrative Bureau of Alcohol, Tobacco, Firearms and Explosives (ATF). They aim to simplify your silencer purchasing experience. Born Primitive/ Outdoor- https://glnk.io/p9vpq/precision-disciple use code LRT15 for 15 % off all BPO apparel. Designed, owned, and tested by Navy Seals this stuff is the answer. Go take a peek and see what they have! Modular Driven Tech- https://bit.ly/MDT_LRT The Chassis and accessory source! USED WORLD-WIDE BY HUNTERS, COMPETITION SHOOTERS, LAW ENFORCEMENT AND MILITARY PERSONNEL. A PASSION FOR PRECISION, INNOVATION, AND A CONSTANT DRIVE TO HELP THEIR CUSTOMERS. Utah Airguns- https://utahairguns.com/ Discover the best selection of air guns, optics, and accessories at Utah Airguns. Shop top brands and find everything you need for your next adventure in one convenient location. Contacts: Email: cole@teampoi.com Instagram: https://www.instagram.com/longrangetactics/ Facebook: https://www.facebook.com/longrangtacticspodcast FB Group: https://www.facebook.com/groups/1046057499086896
April 2025 Show Notes Drs. Jill Larson and Vineeta Swaroop from Northwestern University and Lurie Children's Hospital in Chicago join the podcast for a journal club-style discussion of their group's studies concerned with care for children with Spina Bifida and Neuromuscular Conditions. The lightening round articles touch on determination of femoral anteversion in the operating room, regional anesthesia for hip surgeries, and the value of tapping for pedicle screws during spine deformity surgery. Your hosts are Craig Louer (Vanderbilt University), Carter Clement (Manning Family Children's Hospital in New Orleans), Tyler McDonald (University of South Alabama), and Will Morris (Scottish Rite for Children). Main Event – Spina Bifida Journal Club Dias LS, Swaroop VT, de Angeli LRA, Larson JE, Rojas AM, Karakostas T. Myelomeningocele: a new functional classification. J Child Orthop. 2021;15(1):1-5. doi:10.1302/1863-2548.15.200248 May JM, DeMaio EL, Larson JE. Long-term Clinical and Radiographic Results of Posteromedial Lateral Release for Neuromuscular Clubfoot Deformity. J Pediatr Orthop. 2025;45(2):87-92. doi:10.1097/BPO.0000000000002848 Poggiali P, May JM, Larson JE, Dias LS. Talectomy for the Treatment of Rigid Nonidiopathic Clubfoot Deformity: Long-term Follow-up. Journal of the Pediatric Orthopaedic Society of North America, Volume 9, 100112 Arkin C, Ihnow S, Dias L, Swaroop VT. Midterm Results of the Ponseti Method for Treatment of Clubfoot in Patients With Spina Bifida. J Pediatr Orthop. 2018;38(10):e588-e592. doi:10.1097/BPO.0000000000001248 Thompson RM, Foley J, Dias L, Swaroop VT. Hip Status and Long-term Functional Outcomes in Spina Bifida. J Pediatr Orthop. 2019;39(3):e168-e172. doi:10.1097/BPO.0000000000001266 Lightning Round Yao B, Li D, Cui J, et al. Establishment of an Accurate and Precise Alternative Intraoperative Technique for Determination of Femoral Version. J Pediatr Orthop. Published online March 21, 2025. doi:10.1097/BPO.0000000000002920' Reysner M, Reysner T, Janusz P, et al. Pericapsular Nerve Group (PENG) Block Versus Lumbar Erector Spinae Plane Block (ESPB) in Pediatric Hip Surgery: A Randomized, Double-Blinded, Controlled Trial. J Pediatr Orthop. 2025;45(4):e324-e330. doi:10.1097/BPO.0000000000002882 Tate A, Brouillet K, Braithwaite Iv HC, Luhmann SJ. Pedicle Screw Placement in Pediatric and Adolescent Spinal Deformity Surgery: Does Tapping of the Pedicle Screw Tract Increase Safety?. J Pediatr Orthop. 2025;45(5):269-273. doi:10.1097/BPO.0000000000002909
Zeno Martinez Founder at ZenLabs. ZenLabs is a venture builder based in Iloilo helping MSMEs towards digital transformation. ZenLabs drives end-to-end digital transformation by solving business challenges and building strong client relationships. ZenLabs' venture, Bulig.ai, is an all-in-one business management and ERP tool for streamlining small business operations. This episode is recorded live at WVSU BINHI TBI. In this episode | 00:55 Ano ang ZenLabs? | 01:33 What is the story behind building a venture builder? | 21:09 What is the problem regarding innovation that is being addressed? | 28:42 How does a venture builder create solutions? | 57:35 What is the overall philosophy of ZenLabs in venture building? | 1:00:36 How can listeners find more information?BULIG.AI | Website: https://bulig.aiWVSU BINHI TBI |Website: https://wvsu.edu.ph/binhi | Facebook: https://facebook.com/wvsubinhiTHIS EPISODE IS CO-PRODUCED BY:SPROUT SOLUTIONS | Website: https://sprout.ph | Sprout Payroll Starter: https://bit.ly/SproutPayrollStarterAPEIRON | Website: https://apeirongrp.com | Facebook: https://facebook.com/apeirongrpTWALA | Website: https://twala.io | Facebook: https://facebook.com/twalaioSYMPH | Website: https://symph.co | Facebook: https://facebook.com/SymphCoMAROON STUDIOS | Website: https://maroonstudios.com | Facebook: https://facebook.com/maroonstudiosincAIMHI | Website: https://aimhi.ai | Facebook: https://facebook.com/aimhiconstructionCHECK OUT OUR PARTNERS | Ask Lex PH Academy: https://asklexph.com (5% discount on e-learning courses! Code: ALPHAXSUP) | Founders Launchpad: https://founderslaunchpad.vc | CloudCFO: https://cloudcfo.ph (Free financial assessment, process onboarding, and 6-month QuickBooks subscription! Mention: Start Up Podcast PH) | Cloverly.tech: https://cloverly.tech | BuddyBetes: https://buddybetes.com | HKB Digital Services: https://contakt-ph.com (10% discount on RFID Business Cards! Code: CONTAKTXSUP) | Hyperstacks: https://hyperstacksinc.com | OneCFO: https://onecfoph.co (10% discount on CFO services! Code: ONECFOXSUP) | UNAWA: https://unawa.asia | SkoolTek: https://skooltek.co | Better Support: https://bettersupport.io (Referral fee for anyone who can bring in new BPO clients!) | Britana: https://britanaerp.com | Wunderbrand: https://wunderbrand.com | Fail Coach: https://fail.coach | Drive Manila: https://facebook.com/drivemanilaph | EastPoint Business Outsourcing Services: https://facebook.com/eastpointoutsourcing | Doon: https://doon.ph | Hier Business Solutions: https://hierpayroll.com | DVCode Technologies: https://dvcode.tech | Mata Technologies: https://mata.ph | LookingFour Buy & Sell Online: https://lookingfour.com | NutriCoach: https://nutricoach.com | Uplift Code Camp: https://upliftcodecamp.com (5% discount on bootcamps and courses! Code: UPLIFTSTARTUPPH) | Digest PH: https://digest.ph (10% discount on legal services! Code: DIGESTXSUP)START UP PODCAST PH | YouTube | Spotify | Apple Podcasts | Facebook | Patreon | WebsiteEdited by: https://tasharivera.com
Join Kamyabi Network: https://kamyabinetwork.com/Guest Introduction: Joining us today is Yasir Rafiq, a results-oriented leader with over 20 years in BPO operations and talent strategy, currently a Director at ibex. Starting on the operations floor and rising to lead Talent Acquisition, Yasir brings a uniquely practical and people-centric approach to building scalable teams and systems. At ibex, he designs hiring systems and partners with operations to create high-performing teams. His expertise includes leading large-scale hiring, improving recruitment efficiency, and developing strategic partnerships within the business. Yasir's experience in building training frameworks and scaling service teams demonstrates his ability to connect people strategy with tangible results, always seeking smarter systems and stronger, more sustainable growthDo not forget to subscribe and press the bell icon to catch on to some amazing conversations coming your way!#thoughtbehindthings #muzamilhasan #ibex #yasirrafiqSocials:TBT's Official Instagram: https://www.instagram.com/thoughtbehindthings Muzamil's Instagram: https://www.instagram.com/muzamilhasan Muzamil's LinkedIn: https://www.linkedin.com/in/muzamilhasan Yasir's LinkedIn: https://www.linkedin.com/in/yaser-rafiq-42b6911b/Podcast Links:Spotify: https://spoti.fi/3z1cE7F Google Podcast: https://bit.ly/2S84VEd Apple Podcast: https://apple.co/3cgIkf
Teofy Decatoria is Co-Founder at DigiHwy. DigiHwy is connecting communities, starting in Iloilo, by providing access to digital infrastructure to rural communities. They do this by solving electricity problems in remote areas, providing hardware, as well as developing software to empower local entrepreneurs to participate in e-commerce, allow people to do remote classes or remote work, as well as for families to connect with their loved ones.This episode is recorded live at WVSU BINHI TBI. WVSU BINHI TBI is a startup incubator based in West Visayas State University, Iloilo City.In this episode | 00:49 Ano ang DigiHwy? | 04:21 What problem is being solved? | 12:12 What solution is being provided? | 25:30 What are stories behind the startup? | 39:27 What is the vision? | 43:02 How can listeners find more information?DIGIHWY | Website: https://digihwy.org | Facebook: https://facebook.com/DigiHwyWVSU BINHI TBI | Website: https://wvsu.edu.ph/binhi | Facebook: https://facebook.com/wvsubinhiTHIS EPISODE IS CO-PRODUCED BY:SPROUT SOLUTIONS | Website: https://sprout.ph | Sprout Payroll Starter: https://bit.ly/SproutPayrollStarterAPEIRON | Website: https://apeirongrp.com | Facebook: https://facebook.com/apeirongrpTWALA | Website: https://twala.io | Facebook: https://facebook.com/twalaioSYMPH | Website: https://symph.co | Facebook: https://facebook.com/SymphCoMAROON STUDIOS | Website: https://maroonstudios.com | Facebook: https://facebook.com/maroonstudiosincAIMHI | Website: https://aimhi.ai | Facebook: https://facebook.com/aimhiconstructionCHECK OUT OUR PARTNERS | Ask Lex PH Academy: https://asklexph.com (5% discount on e-learning courses! Code: ALPHAXSUP) | Founders Launchpad: https://founderslaunchpad.vc | CloudCFO: https://cloudcfo.ph (Free financial assessment, process onboarding, and 6-month QuickBooks subscription! Mention: Start Up Podcast PH) | Cloverly.tech: https://cloverly.tech | BuddyBetes: https://buddybetes.com | HKB Digital Services: https://contakt-ph.com (10% discount on RFID Business Cards! Code: CONTAKTXSUP) | Hyperstacks: https://hyperstacksinc.com | OneCFO: https://onecfoph.co (10% discount on CFO services! Code: ONECFOXSUP) | UNAWA: https://unawa.asia | SkoolTek: https://skooltek.co | Better Support: https://bettersupport.io (Referral fee for anyone who can bring in new BPO clients!) | Britana: https://britanaerp.com | Wunderbrand: https://wunderbrand.com | Fail Coach: https://fail.coach | Drive Manila: https://facebook.com/drivemanilaph | EastPoint Business Outsourcing Services: https://facebook.com/eastpointoutsourcing | Doon: https://doon.ph | Hier Business Solutions: https://hierpayroll.com | DVCode Technologies: https://dvcode.tech | Mata Technologies: https://mata.ph | LookingFour Buy & Sell Online: https://lookingfour.com | NutriCoach: https://nutricoach.com | Uplift Code Camp: https://upliftcodecamp.com (5% discount on bootcamps and courses! Code: UPLIFTSTARTUPPH) | Digest PH: https://digest.ph (10% discount on legal services! Code: DIGESTXSUP)START UP PODCAST PH | YouTube | Spotify | Apple Podcasts | Facebook | Patreon | WebsiteThis episode is edited by: https://tasharivera.com
Curious how much you could earn at TTEC? The company's new salary report pulls back the curtain on today's pay ranges across different roles and countries, giving you everything you need to know about compensation frameworks at this global BPO. Learn more at https://www.ttecjobs.com/en/how-much-does-ttec-pay-average-salary-ranges TTEC City: Greenwood Village Address: 6312 S. Fiddler's Green Circle Website: https://www.ttecjobs.com/en
“We're not just building AI for call centers — we're building AI with call centers in mind.” — Justin Massey, Relay Hawk At the vCon Spring 2025 Conference, Justin Massey of Relay Hawk brought both a technologist's vision and a contact center veteran's intuition to the main stage. In a conversation with Technology Reseller News publisher Doug Green, Massey unpacked how his team is building next-generation AI voice agents — with human-first design and real-world BPO pain points at the forefront. Contact Center Roots, Tech-Forward Vision Massey isn't your typical AI founder. With a family background spanning nearly five decades in call center operations, he was answering phones at 16 to fuel his Ford Explorer. “Some people theorize about customer experience. I lived it,” he shared. That lived experience directly informs Relay Hawk's core solution: AI agents that know when to get out of the way. When the AI hits a wall, Relay Hawk's "escape hatch" hands the conversation off to a live agent — armed with the full context, so customers don't have to repeat themselves. AI Meets Authentication One of the major challenges in today's communication landscape? Verifying identity without collecting sensitive information. Massey proposes a modern approach: linking voice calls to identity providers like Google or Microsoft, much like how we authenticate via email or social platforms. “Why not use that same concept for phone calls?” he asked. Instead of collecting sensitive data during a call — a liability for BPOs — customers could validate via external credentials and receive a verified claim. Tackling “Dependency Problems” in AI Integration Relay Hawk is also focused on solving integration hurdles — what Massey called “dependency problems.” “Everyone wants their AI to plug into CRMs, ticketing platforms, schedulers — but every API is different,” he said. The goal: simplify third-party integration and leverage protocols like MCP to make AI deployment more seamless. Warning: Transcription May Be Hazardous to Your AI Another overlooked challenge: bad transcription = bad data = bad AI. Massey highlighted that many call recordings are mono, making it hard to distinguish between caller and agent. RelayHawk recommends stereo recordings, ensuring the data feeding AI engines is clean, clear, and actionable. “If your transcription is off, your entire AI analysis goes off the rails.” Relay Hawk Is Looking for Design Partners Still in its early stages, Relay Hawk is working with design partners to refine its offering. “If you're an early adopter and want to help shape a solution that actually works for your use case — we want to talk,” Massey said. Learn more: RelayHawk.com or find them on LinkedIn by searching RelayHawk #AIinCallCenters #VoiceAI #RelayHawk #vCon2025 #ContactCenterTech #IdentityValidation #TranscriptionAI #CXInnovation #BPOsolutions #CallCenterAutomation #ConversationalAI #DougGreen #TechnologyResellerNews
TTEC has an exciting new career opportunity for German-English speakers in Athens. This international BPO is growing and they want young professionals like you to join their award-winning team. Say ‘Hallo' to a new life under the Athenian sun at https://www.ttecjobs.com/en/job/athens/german-english-travel-customer-service-in-support-of-booking-com/44028/76042960784 TTEC City: Greenwood Village Address: 6312 S. Fiddler's Green Circle Website: https://www.ttecjobs.com/en
Jomer Ruego is Co-Founder at AllerKit (Nutrilink).AllerKit is a product of Nutrilink in the process of development and patenting, which can rapidly test a person's allergies. AllerKit also comes with an app to provide knowledge to the person regarding his/her allergies.This episode is recorded live at WVSU BINHI TBI. WVSU BINHI TBI is a startup incubator based in West Visayas State University, Iloilo City.In this episode | 00:46 Ano ang AllerKit (Nutrilink)? | 02:28 What problem is being solved? | 09:22 What solution is being provided? | 16:00 What are stories behind the startup? | 28:52 What is the vision? | 33:16 How can listeners find more information?WVSU BINHI TBI | Website: https://wvsu.edu.ph/binhi | Facebook: https://facebook.com/wvsubinhiTHIS EPISODE IS CO-PRODUCED BY:SPROUT SOLUTIONS | Website: https://sprout.ph | Sprout Payroll Starter: https://bit.ly/SproutPayrollStarterAPEIRON | Website: https://apeirongrp.com | Facebook: https://facebook.com/apeirongrpTWALA | Website: https://twala.io | Facebook: https://facebook.com/twalaioSYMPH | Website: https://symph.co | Facebook: https://facebook.com/SymphCoMAROON STUDIOS | Website: https://maroonstudios.com | Facebook: https://facebook.com/maroonstudiosincAIMHI | Website: https://aimhi.ai | Facebook: https://facebook.com/aimhiconstructionCHECK OUT OUR PARTNERS | Ask Lex PH Academy: https://asklexph.com (5% discount on e-learning courses! Code: ALPHAXSUP) | Founders Launchpad: https://founderslaunchpad.vc | CloudCFO: https://cloudcfo.ph (Free financial assessment, process onboarding, and 6-month QuickBooks subscription! Mention: Start Up Podcast PH) | Cloverly.tech: https://cloverly.tech | BuddyBetes: https://buddybetes.com | HKB Digital Services: https://contakt-ph.com (10% discount on RFID Business Cards! Code: CONTAKTXSUP) | Hyperstacks: https://hyperstacksinc.com | OneCFO: https://onecfoph.co (10% discount on CFO services! Code: ONECFOXSUP) | UNAWA: https://unawa.asia | SkoolTek: https://skooltek.co | Better Support: https://bettersupport.io (Referral fee for anyone who can bring in new BPO clients!) | Britana: https://britanaerp.com | Wunderbrand: https://wunderbrand.com | Fail Coach: https://fail.coach | Drive Manila: https://facebook.com/drivemanilaph | EastPoint Business Outsourcing Services: https://facebook.com/eastpointoutsourcing | Doon: https://doon.ph | Hier Business Solutions: https://hierpayroll.com | DVCode Technologies: https://dvcode.tech | Mata Technologies: https://mata.ph | LookingFour Buy & Sell Online: https://lookingfour.com | NutriCoach: https://nutricoach.com | Uplift Code Camp: https://upliftcodecamp.com (5% discount on bootcamps and courses! Code: UPLIFTSTARTUPPH) | Digest PH: https://digest.ph (10% discount on legal services! Code: DIGESTXSUP)START UP PODCAST PH | YouTube: https://youtube.com/startuppodcastph | Spotify: https://open.spotify.com/show/6BObuPvMfoZzdlJeb1XXVa | Apple Podcasts: https://podcasts.apple.com/us/podcast/start-up-podcast/id1576462394 | Facebook: https://facebook.com/startuppodcastph | Patreon: https://patreon.com/StartUpPodcastPH | WebsiteThis episode is edited by the team at: https://tasharivera.com
On This Episode: In this episode of the Long Range Tactics Podcast, Cole Quarnberg and Matt Hornback get into the weeds of reloading, what gear's worth the investment, what's just hype, and how to avoid the mistakes that cost you time, money, and consistency. From favorite tools like the FX-120i and Henderson trimmer to why some brass brands cause more problems than they solve, this one's full of practical insight from guys who actually run the gear. They cover case prep routines, small base dies, seating depth errors, annealing schedules, and even how humidity messes with powder burn. Whether you're loading for a match, a hunt, or just better range results, this is a real-world look at what it takes to get repeatable performance out of your ammo without getting lost in gimmicks. Sponsors: Silencer Central- https://bit.ly/LRTSIcentral Their educated staff is continually updated on new government regulations for the successful purchase and registration of silencers for your needs. Because of you – Silencer Central has grown to become one of the largest Class 3 dealers. They make it their mission to obtain inventory quickly, expediting communication and approvals from the Administrative Bureau of Alcohol, Tobacco, Firearms and Explosives (ATF). They aim to simplify your silencer purchasing experience. Born Primitive/ Outdoor- https://glnk.io/p9vpq/precision-disciple use code LRT15 for 15 % off all BPO apparel. Designed, owned, and tested by Navy Seals this stuff is the answer. Go take a peek and see what they have! Modular Driven Tech- https://bit.ly/MDT_LRT The Chassis and accessory source! USED WORLD-WIDE BY HUNTERS, COMPETITION SHOOTERS, LAW ENFORCEMENT AND MILITARY PERSONNEL. A PASSION FOR PRECISION, INNOVATION, AND A CONSTANT DRIVE TO HELP THEIR CUSTOMERS. Utah Airguns- https://utahairguns.com/ Discover the best selection of air guns, optics, and accessories at Utah Airguns. Shop top brands and find everything you need for your next adventure in one convenient location. Contacts: Email: cole@teampoi.com Instagram: https://www.instagram.com/longrangetactics/ Facebook: https://www.facebook.com/longrangtacticspodcast FB Group: https://www.facebook.com/groups/1046057499086896
Interested in a better way to BPO? Bridge Hiring has you covered, offering verified, US-educated workers that act as full-time hires for your business. Book a free discovery call at https://www.bridgehiring.com Bridge Hiring City: Parowan Address: 41 N Main St Website: https://www.bridgehiring.com
Alwyn Rosel, the new Executive Director of IdeaSpace and QBO Innovation Hub, shares her inspiring journey from growing up in Navotas to becoming a key builder of the Philippine startup ecosystem. In this episode, she reflects on her early hustle in the BPO industry, her crash course in startups through DOST and AIM, and the passion that fuels her work today. Alwyn opens up about the power of community and the importance of humility and relationships. If you're curious about ecosystem-building, inclusive innovation, or what it really takes to lead with impact, this episode is filled with insights you won't want to miss.This episode is brought to you by OneCFOFor show notes, go to Hustleshare.comHustleshare is powered by Podmachine Test https://plus.acast.com/s/hustleshare. Hosted on Acast. See acast.com/privacy for more information.
Peter Paul Dayanan is Co-Founder at Paul Kaldi Coffee. Paul Kaldi is a social enterprise selling locally sourced coffee beans, with coffee shops in Iloilo City. Paul Kaldi is on a mission to empower local farmers in Iloilo, supporting farmers by ensuring fair prices and reinvesting profits into sustainable farming.This episode is recorded live at WVSU BINHI TBI. WVSU BINHI TBI is a startup incubator based in West Visayas State University, Iloilo City.In this episode | 01:27 Ano ang Paul Kaldi Coffee? | 05:28 What problem is being solved? | 10:48 What solution is being provided? | 35:56 What are stories behind the startup? | 42:36 What is the vision? | 48:06 How can listeners find more information?PAUL KALDI | Website: https://facebook.com/PaulKaldiCoffeeBeans | Facebook: https://facebook.com/paul.kaldiWVSU BINHI TBI | Website: https://wvsu.edu.ph/binhi | Facebook: https://facebook.com/wvsubinhiTHIS EPISODE IS CO-PRODUCED BY:SPROUT SOLUTIONS | Website: https://sprout.ph | Sprout Payroll Starter: https://bit.ly/SproutPayrollStarterAPEIRON | Website: https://apeirongrp.com | Facebook: https://facebook.com/apeirongrpTWALA | Website: https://twala.io | Facebook: https://facebook.com/twalaioSYMPH | Website: https://symph.co | Facebook: https://facebook.com/SymphCoMAROON STUDIOS | Website: https://maroonstudios.com | Facebook: https://facebook.com/maroonstudiosincAIMHI | Website: https://aimhi.ai | Facebook: https://facebook.com/aimhiconstructionCHECK OUT OUR PARTNERS | Ask Lex PH Academy: https://asklexph.com (5% discount on e-learning courses! Code: ALPHAXSUP) | Founders Launchpad: https://founderslaunchpad.vc | CloudCFO: https://cloudcfo.ph (Free financial assessment, process onboarding, and 6-month QuickBooks subscription! Mention: Start Up Podcast PH) | Cloverly.tech: https://cloverly.tech | BuddyBetes: https://buddybetes.com | HKB Digital Services: https://contakt-ph.com (10% discount on RFID Business Cards! Code: CONTAKTXSUP) | Hyperstacks: https://hyperstacksinc.com | OneCFO: https://onecfoph.co (10% discount on CFO services! Code: ONECFOXSUP) | UNAWA: https://unawa.asia | SkoolTek: https://skooltek.co | Better Support: https://bettersupport.io (Referral fee for anyone who can bring in new BPO clients!) | Britana: https://britanaerp.com | Wunderbrand: https://wunderbrand.com | Fail Coach: https://fail.coach | Drive Manila: https://facebook.com/drivemanilaph | EastPoint Business Outsourcing Services: https://facebook.com/eastpointoutsourcing | Doon: https://doon.ph | Hier Business Solutions: https://hierpayroll.com | DVCode Technologies: https://dvcode.tech | Mata Technologies: https://mata.ph | LookingFour Buy & Sell Online: https://lookingfour.com | NutriCoach: https://nutricoach.com | Uplift Code Camp: https://upliftcodecamp.com (5% discount on bootcamps and courses! Code: UPLIFTSTARTUPPH) | Digest PH: https://digest.ph (10% discount on legal services! Code: DIGESTXSUP)START UP PODCAST PH | YouTube: https://youtube.com/startuppodcastph | Spotify: https://open.spotify.com/show/6BObuPvMfoZzdlJeb1XXVa | Apple Podcasts: https://podcasts.apple.com/us/podcast/start-up-podcast/id1576462394 | Facebook: https://facebook.com/startuppodcastph | Patreon: https://patreon.com/StartUpPodcastPH | WebsiteThis episode is edited by the team at: https://tasharivera.com
Rayjand Gellamucho is General Manager at ISAT U Kwadra TBI. ISAT U Kwadra TBI is a startup incubator based in Iloilo Science and Technology University in Iloilo City. Kwadra TBI is nurturing startups in the advanced and deep tech fields, pushing for inclusive growth and sustainable development. Watch the episode to learn more about the services that Kwadra TBI provides for startups and the motivations behind the incubator!This episode is recorded live at ISAT U KWADRA TBI. ISAT U KWADRA TBI is a startup incubator based in Iloilo Science and Technology University, Iloilo City.In this episode | 01:20 Ano ang ISAT U Kwadra TBI? | 2:58 What services does the TBI provide for startups? | 14:17 Who are notable startups supported by the TBI? | 17:14 How can interested startups join? | 25:24 What is the story behind the TBI? | 35:18 How is the startup ecosystem in Iloilo? | 46:54 What are future plans for the TBI? | 49:44 How can listeners find more information?ISAT U KWADRA TBI | Website | FacebookTHIS EPISODE IS CO-PRODUCED BY:SPROUT SOLUTIONS | Website: https://sprout.ph | Sprout Payroll Starter: https://bit.ly/SproutPayrollStarterAPEIRON | Website: https://apeirongrp.com | Facebook: https://facebook.com/apeirongrpTWALA | Website: https://twala.io | Facebook: https://facebook.com/twalaioSYMPH | Website: https://symph.co | Facebook: https://facebook.com/SymphCoMAROON STUDIOS | Website: https://maroonstudios.com | Facebook: https://facebook.com/maroonstudiosincAIMHI | Website: https://aimhi.ai | Facebook: https://facebook.com/aimhiconstructionCHECK OUT OUR PARTNERS | Ask Lex PH Academy: https://asklexph.com (5% discount on e-learning courses! Code: ALPHAXSUP) | Founders Launchpad: https://founderslaunchpad.vc | CloudCFO: https://cloudcfo.ph (Free financial assessment, process onboarding, and 6-month QuickBooks subscription! Mention: Start Up Podcast PH) | Cloverly.tech: https://cloverly.tech | BuddyBetes: https://buddybetes.com | HKB Digital Services: https://contakt-ph.com (10% discount on RFID Business Cards! Code: CONTAKTXSUP) | Hyperstacks: https://hyperstacksinc.com | OneCFO: https://onecfoph.co (10% discount on CFO services! Code: ONECFOXSUP) | UNAWA: https://unawa.asia | SkoolTek: https://skooltek.co | Better Support: https://bettersupport.io (Referral fee for anyone who can bring in new BPO clients!) | Britana: https://britanaerp.com | Wunderbrand: https://wunderbrand.com | Fail Coach: https://fail.coach | Drive Manila: https://facebook.com/drivemanilaph | EastPoint Business Outsourcing Services: https://facebook.com/eastpointoutsourcing | Doon: https://doon.ph | Hier Business Solutions: https://hierpayroll.com | DVCode Technologies: https://dvcode.tech | Mata Technologies: https://mata.ph | LookingFour Buy & Sell Online: https://lookingfour.com | NutriCoach: https://nutricoach.com | Uplift Code Camp: https://upliftcodecamp.com (5% discount on bootcamps and courses! Code: UPLIFTSTARTUPPH) | Digest PH: https://digest.ph (10% discount on legal services! Code: DIGESTXSUP)START UP PODCAST PH | YouTube: https://youtube.com/startuppodcastph | Spotify: https://open.spotify.com/show/6BObuPvMfoZzdlJeb1XXVa | Apple Podcasts: https://podcasts.apple.com/us/podcast/start-up-podcast/id1576462394 | Facebook: https://facebook.com/startuppodcastph | Patreon: https://patreon.com/StartUpPodcastPH | WebsiteThis episode is edited by the team at: https://tasharivera.com
Phil Kitchen is the Founder & Managing Director of Customer Contact Panel. He is based in Sheffield, UK. He recently attended the Outsource 2 Jamaica conference in Montego Bay, Jamaica. Peter Ryan caught up with him to discuss what Jamaica is offering to potential clients in locations such as the UK - outside their more traditional US nearshore market. https://www.linkedin.com/in/phil-kitchen-ccp/ https://customercontactpanel.com/ Phil's LinkedIn comments on Outsource2Jamaica 2025 https://www.linkedin.com/posts/phil-kitchen-ccp_outsource2jamaica-bpo-cx-activity-7318574026124058624-yQZd
Mike Natividad is Founder at INNO Digital Marketing. INNO Digital Marketing is providing market research and digital marketing solutions for micro, small, and medium enterprises. They do this by providing market insights, especially helpful for enterprises penetrating local markets, and executing a marketing strategy that includes social media management, ads creation, and leads generation.This episode is recorded live at ISAT U KWADRA TBI. ISAT U KWADRA TBI is a startup incubator based in Iloilo Science and Technology University, Iloilo City.In this episode | 00:54 Ano ang INNO Digital Marketing? | 04:22 What problem is being solved? | 13:04 What solution is being provided? | 24:00 What are stories behind the startup? | 47:40 What is the vision? | 50:42 How can listeners find more information?INNO DIGITAL MARKETING | Website: https://www.innodigitalmarketing.com | Facebook: https://facebook.com/InnoDigitalMarketingServicesISAT U KWADRA TBI | Website: https://kwadratbi.tech | Facebook: https://facebook.com/KwadraTBITHIS EPISODE IS CO-PRODUCED BY:SPROUT SOLUTIONS | Website: https://sprout.ph | Sprout Payroll Starter: https://bit.ly/SproutPayrollStarterAPEIRON | Website: https://apeirongrp.com | Facebook: https://facebook.com/apeirongrpTWALA | Website: https://twala.io | Facebook: https://facebook.com/twalaioSYMPH | Website: https://symph.co | Facebook: https://facebook.com/SymphCoMAROON STUDIOS | Website: https://maroonstudios.com | Facebook: https://facebook.com/maroonstudiosincAIMHI | Website: https://aimhi.ai | Facebook: https://facebook.com/aimhiconstructionCHECK OUT OUR PARTNERS | Ask Lex PH Academy: https://asklexph.com (5% discount on e-learning courses! Code: ALPHAXSUP) | Founders Launchpad: https://founderslaunchpad.vc | CloudCFO: https://cloudcfo.ph (Free financial assessment, process onboarding, and 6-month QuickBooks subscription! Mention: Start Up Podcast PH) | Cloverly.tech: https://cloverly.tech | BuddyBetes: https://buddybetes.com | HKB Digital Services: https://contakt-ph.com (10% discount on RFID Business Cards! Code: CONTAKTXSUP) | Hyperstacks: https://hyperstacksinc.com | OneCFO: https://onecfoph.co (10% discount on CFO services! Code: ONECFOXSUP) | UNAWA: https://unawa.asia | SkoolTek: https://skooltek.co | Better Support: https://bettersupport.io (Referral fee for anyone who can bring in new BPO clients!) | Britana: https://britanaerp.com | Wunderbrand: https://wunderbrand.com | Fail Coach: https://fail.coach | Drive Manila: https://facebook.com/drivemanilaph | EastPoint Business Outsourcing Services: https://facebook.com/eastpointoutsourcing | Doon: https://doon.ph | Hier Business Solutions: https://hierpayroll.com | DVCode Technologies: https://dvcode.tech | Mata Technologies: https://mata.ph | LookingFour Buy & Sell Online: https://lookingfour.com | NutriCoach: https://nutricoach.com | Uplift Code Camp: https://upliftcodecamp.com (5% discount on bootcamps and courses! Code: UPLIFTSTARTUPPH) | Digest PH: https://digest.ph (10% discount on legal services! Code: DIGESTXSUP)START UP PODCAST PH | YouTube: https://youtube.com/startuppodcastph | Spotify: https://open.spotify.com/show/6BObuPvMfoZzdlJeb1XXVa | Apple Podcasts: https://podcasts.apple.com/us/podcast/start-up-podcast/id1576462394 | Facebook: https://facebook.com/startuppodcastph | Patreon: https://patreon.com/StartUpPodcastPH | Website: https://phstartup.onlineThis episode is edited by the team at: https://tasharivera.com
On This Episode: In this episode of the Long Range Tactics Podcast, Cole Quarnberg and Matt Hornback break down the fundamentals of field zeroing. What is it, why does it matter, and how do you pull it off when you don't have access to a 100-yard range or paper targets? Whether you're deep in the backcountry or mid-match with shifting gear, knowing how to verify and adjust your zero in the field is a skill every shooter should have dialed. Cole and Matt share real-world stories from hunts and competitions where things went sideways—busted scopes, mystery POI shifts, and how a calm mindset paired with smart planning can save your hunt or your stage. They walk through practical tools, terrain tricks, and backup methods that help shooters stay confident when conditions aren't perfect. The conversation also dives into suppressor performance, including first impressions of the Thunderbeast Magnus KRR and how it stacks up in recoil control and sound suppression. From decibel meters to field experience, it's an honest look at what works and what's just hype. Topped off with gear prep talk, scope failures, torque checks, and why routine cleaning still matters, this episode brings a grounded, no-BS look at staying sharp when it counts. If you're serious about keeping your rifle ready and your head in the game, this one's worth a listen. Sponsors: Silencer Central- https://bit.ly/LRTSIcentral Their educated staff is continually updated on new government regulations for the successful purchase and registration of silencers for your needs. Because of you – Silencer Central has grown to become one of the largest Class 3 dealers. They make it their mission to obtain inventory quickly, expediting communication and approvals from the Administrative Bureau of Alcohol, Tobacco, Firearms and Explosives (ATF). They aim to simplify your silencer purchasing experience. Born Primitive/ Outdoor- https://glnk.io/p9vpq/precision-disciple use code LRT15 for 15 % off all BPO apparel. Designed, owned, and tested by Navy Seals this stuff is the answer. Go take a peek and see what they have! Modular Driven Tech- https://bit.ly/MDT_LRT The Chassis and accessory source! USED WORLD-WIDE BY HUNTERS, COMPETITION SHOOTERS, LAW ENFORCEMENT AND MILITARY PERSONNEL. A PASSION FOR PRECISION, INNOVATION, AND A CONSTANT DRIVE TO HELP THEIR CUSTOMERS. Utah Airguns- https://utahairguns.com/ Discover the best selection of air guns, optics, and accessories at Utah Airguns. Shop top brands and find everything you need for your next adventure in one convenient location. Contacts: Email: cole@teampoi.com Instagram: https://www.instagram.com/longrangetactics/ Facebook: https://www.facebook.com/longrangtacticspodcast FB Group: https://www.facebook.com/groups/1046057499086896
Genecio Woo is Founder at The B Academy PH. The B Academy PH is a family tech startup focusing on parenting coaching and support for people requiring special care - transforming the childcare, special needs, and therapy industry in the Philippines. The B Academy PH also provides assessment, screening, and consulting to detect and provide intervention for people with special needs and cognitive disabilities.This episode is recorded live at ISAT U KWADRA TBI. ISAT U KWADRA TBI is a startup incubator based in Iloilo Science and Technology University, Iloilo City.In this episode | 01:48 Ano ang The B Academy PH? | 04:41 What problem is being solved? | 08:55 What solution is being provided? | 26:36 What are stories behind the startup? | 44:20 What is the vision? | 47:24 How can listeners find more information?THE B ACADEMY PH | Website: https://thebacademyph.my.canva.site | Facebook: https://facebook.com/thebacademyphISAT U KWADRA TBI | Website: https://kwadratbi.tech | Facebook: https://facebook.com/KwadraTBITHIS EPISODE IS CO-PRODUCED BY:SPROUT SOLUTIONS | Website: https://sprout.ph | Sprout Payroll Starter: https://bit.ly/SproutPayrollStarterAPEIRON | Website: https://apeirongrp.com | Facebook: https://facebook.com/apeirongrpTWALA | Website: https://twala.io | Facebook: https://facebook.com/twalaioSYMPH | Website: https://symph.co | Facebook: https://facebook.com/SymphCoMAROON STUDIOS | Website: https://maroonstudios.com | Facebook: https://facebook.com/maroonstudiosincAIMHI | Website: https://aimhi.ai | Facebook: https://facebook.com/aimhiconstructionCHECK OUT OUR PARTNERS | Ask Lex PH Academy: https://asklexph.com (5% discount on e-learning courses! Code: ALPHAXSUP) | Founders Launchpad: https://founderslaunchpad.vc | CloudCFO: https://cloudcfo.ph (Free financial assessment, process onboarding, and 6-month QuickBooks subscription! Mention: Start Up Podcast PH) | Cloverly.tech: https://cloverly.tech | BuddyBetes: https://buddybetes.com | HKB Digital Services: https://contakt-ph.com (10% discount on RFID Business Cards! Code: CONTAKTXSUP) | Hyperstacks: https://hyperstacksinc.com | OneCFO: https://onecfoph.co (10% discount on CFO services! Code: ONECFOXSUP) | UNAWA: https://unawa.asia | SkoolTek: https://skooltek.co | Better Support: https://bettersupport.io (Referral fee for anyone who can bring in new BPO clients!) | Britana: https://britanaerp.com | Wunderbrand: https://wunderbrand.com | Fail Coach: https://fail.coach | Drive Manila: https://facebook.com/drivemanilaph | EastPoint Business Outsourcing Services: https://facebook.com/eastpointoutsourcing | Doon: https://doon.ph | Hier Business Solutions: https://hierpayroll.com | DVCode Technologies: https://dvcode.tech | Mata Technologies: https://mata.ph | LookingFour Buy & Sell Online: https://lookingfour.com | NutriCoach: https://nutricoach.com | Uplift Code Camp: https://upliftcodecamp.com (5% discount on bootcamps and courses! Code: UPLIFTSTARTUPPH) | Digest PH: https://digest.ph (10% discount on legal services! Code: DIGESTXSUP)START UP PODCAST PH | YouTube: https://youtube.com/startuppodcastph | Spotify: https://open.spotify.com/show/6BObuPvMfoZzdlJeb1XXVa | Apple Podcasts: https://podcasts.apple.com/us/podcast/start-up-podcast/id1576462394 | Facebook: https://facebook.com/startuppodcastph | Patreon: https://patreon.com/StartUpPodcastPH | Website: https://phstartup.onlineThis episode is edited by the team at: https://tasharivera.com
Josh Henry is Founder at MyTutor Learning Hub. MyTutor Learning Hub is offering supplemental tutoring services for neurodivergent learners. They now have two tutorial centers (with homey feels) in Iloilo City, and is looking to expand more. They excel in their way of teaching - adjusting well to the way how their students learn.This episode is recorded live at ISAT U KWADRA TBI. ISAT U KWADRA TBI is a startup incubator based in Iloilo Science and Technology University, Iloilo City.In this episode | 01:20 Ano ang MyTutor Learning Hub? | 05:30 What problem is being solved? | 08:34 What solution is being provided? | 20:49 What are stories behind the startup? | 41:43 What is the vision? | 45:49 How can listeners find more information?MYTUTOR LEARNING HUB | Website: https://www.mytutorph.com/landing-page-page | Facebook: https://facebook.com/MyTutorPhilippinesISAT U KWADRA TBI | Website: https://kwadratbi.tech | Facebook: https://facebook.com/KwadraTBITHIS EPISODE IS CO-PRODUCED BY:SPROUT SOLUTIONS | Website: https://sprout.ph | Sprout Payroll Starter: https://bit.ly/SproutPayrollStarterAPEIRON | Website: https://apeirongrp.com | Facebook: https://facebook.com/apeirongrpTWALA | Website: https://twala.io | Facebook: https://facebook.com/twalaioSYMPH | Website: https://symph.co | Facebook: https://facebook.com/SymphCoMAROON STUDIOS | Website: https://maroonstudios.com | Facebook: https://facebook.com/maroonstudiosincAIMHI | Website: https://aimhi.ai | Facebook: https://facebook.com/aimhiconstructionCHECK OUT OUR PARTNERS | Ask Lex PH Academy: https://asklexph.com (5% discount on e-learning courses! Code: ALPHAXSUP) | Founders Launchpad: https://founderslaunchpad.vc | CloudCFO: https://cloudcfo.ph (Free financial assessment, process onboarding, and 6-month QuickBooks subscription! Mention: Start Up Podcast PH) | Cloverly.tech: https://cloverly.tech | BuddyBetes: https://buddybetes.com | HKB Digital Services: https://contakt-ph.com (10% discount on RFID Business Cards! Code: CONTAKTXSUP) | Hyperstacks: https://hyperstacksinc.com | OneCFO: https://onecfoph.co (10% discount on CFO services! Code: ONECFOXSUP) | UNAWA: https://unawa.asia | SkoolTek: https://skooltek.co | Better Support: https://bettersupport.io (Referral fee for anyone who can bring in new BPO clients!) | Britana: https://britanaerp.com | Wunderbrand: https://wunderbrand.com | Fail Coach: https://fail.coach | Drive Manila: https://facebook.com/drivemanilaph | EastPoint Business Outsourcing Services: https://facebook.com/eastpointoutsourcing | Doon: https://doon.ph | Hier Business Solutions: https://hierpayroll.com | DVCode Technologies: https://dvcode.tech | Mata Technologies: https://mata.ph | LookingFour Buy & Sell Online: https://lookingfour.com | NutriCoach: https://nutricoach.com | Uplift Code Camp: https://upliftcodecamp.com (5% discount on bootcamps and courses! Code: UPLIFTSTARTUPPH) | Digest PH: https://digest.ph (10% discount on legal services! Code: DIGESTXSUP)START UP PODCAST PH | YouTube: https://youtube.com/startuppodcastph | Spotify: https://open.spotify.com/show/6BObuPvMfoZzdlJeb1XXVa | Apple Podcasts: https://podcasts.apple.com/us/podcast/start-up-podcast/id1576462394 | Facebook: https://facebook.com/startuppodcastph | Patreon: https://patreon.com/StartUpPodcastPH | Website: https://phstartup.onlineThis episode is edited by the team at: https://tasharivera.com
Juan Caire is Co-Founder and CEO of Alliance BPO Services, based in Hermosillo, Sonora, Mexico. Jim Farnsworth is the CEO and Founder of Octayne Ventures, based in Denver, Colorado. Peter recently visited Hermosillo and talked to Juan and Jim about the potential for growth in the BPO industry and the importance of value over cost in outsourcing. The event in Hermosillo also emphasized the strategic partnerships Alliance BPO has formed globally to enhance service delivery. An important part of the discussion was also focused on looking beyond the major BPO delivery cities and finding new talent and value in other locations. https://www.linkedin.com/in/juancaire/ https://alliancebpo.net/#home https://www.linkedin.com/in/jifarnsworth/ https://www.linkedin.com/company/octayne/
Play It To Death. Technogy Terror month continues with 2006's STAY ALIVE featuring frequent guest/nemesis Blake O'Donnell from BPO films! After playing an unground horror video game, game-loving Hutch and a group of friends discover that their characters' deaths in the game mirror real-life tragedies, leading them to investigate its sinister origins. As they delve deeper, they uncover a chilling connection to a terrifying historical force that refuses to stay buried. Is Game Over for The Boys? Find out here! Also this week: '06 Video Game Culture, the worst moving van in Pittsburgh, and Blake's take on raising teenagers (it isn't so bad). All this--and a whole lot more--on this week's episode of NEON BRAINIACS! "B****, that's cheating! I'm not even dead yet!" ----- Check out our Patreon for tons of bonus content, exclusive goodies, and access to our Discord server! ----- Stay Alive (2006) Directed by William Brent Bell Written by William Brent Bell & Matthew Peterman Starring Jon Foster, Samaire Armstrong, Frankie Muniz, Jimmi Simpson, Sophia Bush, and Adam Goldberg ----- 00:00 - Intro & Opening Banter 43:40 - "The Schpiel" &* Director's Cut Differences 52:25 - Film Breakdown 02:08:56 - Brain Bucket & Outro
In this episode, host Wendy Hanson talks with the customer success team at Better Manager, discussing their roles, the importance of customer success, and the collaborative culture they foster. The conversation highlights the team's commitment to helping clients thrive at work, the lessons learned in their journey, and their vision for the future of customer success. Key takeaways: Customer success is about understanding unique client needs. Empathy and emotional intelligence are crucial in customer success roles. Building a customer success team requires proactive engagement. Feedback loops enhance organizational learning and improvement. Creating a collaborative culture fosters trust and transparency. Investing in employee development leads to better business outcomes. Assuming good intentions improves interpersonal interactions. A strong company culture enhances team performance. Remote work can still foster strong team connections. Customer success teams act as extensions of their clients' teams. Meet Kate Rath Kate Rath is a seasoned professional with a diverse background in leadership development, international public health, communications, and the arts. Holding a Master's of Science in International Relations from the London School of Economics, Kate brings a wealth of knowledge and expertise to her role as VP of Customer Success at BetterManager, where she is dedicated to empowering individuals and fostering positive workplace cultures. Meet Luis Vides Luis Vides is a highly experienced Customer Success Manager with over 12 years of expertise in various industries, including call center BPO, real estate, outsourcing, and leadership development. With a well-rounded skill set and a commitment to driving growth and delivering exceptional results, Luis brings a passionate and customer-centric approach to his role at BetterManager. His diverse background as a corporate trainer, senior trainer, training manager, recruiting manager, property manager, account manager, solutions architect, and customer success manager allows him to provide valuable insights and support to clients, helping them thrive in their work environments. Meet Rafael Tinoco Rafael Tinoco Hernandez is a dedicated and driven professional with a genuine passion for driving customer success. With a background in business and finance, Rafael has made significant contributions as a Key Account Manager and Customer Success Manager in multiple startup ventures. Leveraging his skills and experience, Rafael actively works towards the success and advancement of organizations. His collaborative nature and strong problem-solving abilities enable him to build meaningful relationships with clients and deliver exceptional results. With a focus on creating positive workplace cultures, Rafael strives to empower managers and inspire transformation in work environments. Follow Kate, Luis & Rafael: Kate LinkedIn: https://www.linkedin.com/in/kate-rath-5b6a2243/ Luis LinkedIn: https://www.linkedin.com/in/levides/ Rafael LinkedIn: https://www.linkedin.com/in/rafael-tinoco-hernandez/ Do you enjoy our show? One of the best ways to help us out is leave a 5-star review on your platform of choice! It's easy - just go here: https://www.newlevelwork.com/review For more information, please visit the New Level Work website. https://www.newlevelwork.com/category/podcast © 2019 - 2025 New Level Work
Noel del Castillo is Founder and CEO at SeeYouDoc. SeeYouDoc is a digital integrated healthcare platform where anyone can find the medical service they need, book appointments with doctors, do teleconsultations, avail care plans, and more. They also provide tools for doctors and healthcare provider networks to help better manage their professional practice. SeeYouDoc also has an electronic medical record system to help give clinics and hospitals access to medical information of patients and at the same time help retain data privacy.This episode is recorded live at the SeeYouDoc office in Marikina City.SEEYOUDOC | Website: https://seeyoudoc.com | Facebook: https://facebook.com/seeyoudocphTHIS EPISODE IS CO-PRODUCED BY:SPROUT SOLUTIONS | Website: https://sprout.ph | Sprout Payroll Starter: https://bit.ly/SproutPayrollStarterAPEIRON | Website: https://apeirongrp.com | Facebook: https://facebook.com/apeirongrpTWALA | Website: https://twala.io | Facebook: https://facebook.com/twalaioSYMPH | Website: https://symph.co | Facebook: https://facebook.com/SymphCoMAROON STUDIOS | Website: https://maroonstudios.com | Facebook: https://facebook.com/maroonstudiosincAIMHI | Website: https://aimhi.ai | Facebook: https://facebook.com/aimhiconstructionCHECK OUT OUR PARTNERS | Ask Lex PH Academy: https://asklexph.com (5% discount on e-learning courses! Code: ALPHAXSUP) | Founders Launchpad: https://founderslaunchpad.vc | CloudCFO: https://cloudcfo.ph (Free financial assessment, process onboarding, and 6-month QuickBooks subscription! Mention: Start Up Podcast PH) | Cloverly.tech: https://cloverly.tech | BuddyBetes: https://buddybetes.com | HKB Digital Services: https://contakt-ph.com (10% discount on RFID Business Cards! Code: CONTAKTXSUP) | Hyperstacks: https://hyperstacksinc.com | OneCFO: https://onecfoph.co (10% discount on CFO services! Code: ONECFOXSUP) | UNAWA: https://unawa.asia | SkoolTek: https://skooltek.co | Better Support: https://bettersupport.io (Referral fee for anyone who can bring in new BPO clients!) | Britana: https://britanaerp.com | Wunderbrand: https://wunderbrand.com | Fail Coach: https://fail.coach | Drive Manila: https://facebook.com/drivemanilaph | EastPoint Business Outsourcing Services: https://facebook.com/eastpointoutsourcing | Doon: https://doon.ph | Hier Business Solutions: https://hierpayroll.com | DVCode Technologies: https://dvcode.tech | Mata Technologies: https://mata.ph | LookingFour Buy & Sell Online: https://lookingfour.com | NutriCoach: https://nutricoach.com | Uplift Code Camp: https://upliftcodecamp.com (5% discount on bootcamps and courses! Code: UPLIFTSTARTUPPH) | Digest PH: https://digest.ph (10% discount on legal services! Code: DIGESTXSUP)START UP PODCAST PH | YouTube: https://youtube.com/startuppodcastph | Spotify: https://open.spotify.com/show/6BObuPvMfoZzdlJeb1XXVa | Apple Podcasts: https://podcasts.apple.com/us/podcast/start-up-podcast/id1576462394 | Facebook: https://facebook.com/startuppodcastph | Patreon: https://patreon.com/StartUpPodcastPH | Website: https://phstartup.onlineThis episode is edited by the team at: https://tasharivera.com
Jeshua Choong is Founder at carching. Janine Uy is Country Manager at carching. carching is a platform where companies can market their brands and car drivers can earn extra income. This is done by designing participating cars with unique, creative advertisements of the brands. carching is a Malaysian-based startup, now expanding operations in the Philippines.IN THIS EPISODE | 01:13 Ano ang carching? | 02:22 What problem is being solved? | 07:06 What solution is being provided? | 29:35 What are stories behind the startup? | 55:43 What is the vision? | 58:24 How can listeners find more information?CARCHING | Website: https://carching.co | Facebook: https://facebook.com/carching.coTHIS EPISODE IS CO-PRODUCED BY:SPROUT SOLUTIONS | Website: https://sprout.ph | Sprout Payroll Starter: https://bit.ly/SproutPayrollStarterAPEIRON | Website: https://apeirongrp.com | Facebook: https://facebook.com/apeirongrpTWALA | Website: https://twala.io | Facebook: https://facebook.com/twalaioSYMPH | Website: https://symph.co | Facebook: https://facebook.com/SymphCoMAROON STUDIOS | Website: https://maroonstudios.com | Facebook: https://facebook.com/maroonstudiosincAIMHI | Website: https://aimhi.ai | Facebook: https://facebook.com/aimhiconstructionCHECK OUT OUR PARTNERS | Ask Lex PH Academy: https://asklexph.com (5% discount on e-learning courses! Code: ALPHAXSUP) | Founders Launchpad: https://founderslaunchpad.vc | CloudCFO: https://cloudcfo.ph (Free financial assessment, process onboarding, and 6-month QuickBooks subscription! Mention: Start Up Podcast PH) | Cloverly.tech: https://cloverly.tech | BuddyBetes: https://buddybetes.com | HKB Digital Services: https://contakt-ph.com (10% discount on RFID Business Cards! Code: CONTAKTXSUP) | Hyperstacks: https://hyperstacksinc.com | OneCFO: https://onecfoph.co (10% discount on CFO services! Code: ONECFOXSUP) | UNAWA: https://unawa.asia | SkoolTek: https://skooltek.co | Better Support: https://bettersupport.io (Referral fee for anyone who can bring in new BPO clients!) | Britana: https://britanaerp.com | Wunderbrand: https://wunderbrand.com | Fail Coach: https://fail.coach | Drive Manila: https://facebook.com/drivemanilaph | EastPoint Business Outsourcing Services: https://facebook.com/eastpointoutsourcing | Doon: https://doon.ph | Hier Business Solutions: https://hierpayroll.com | DVCode Technologies: https://dvcode.tech | Mata Technologies: https://mata.ph | LookingFour Buy & Sell Online: https://lookingfour.com | NutriCoach: https://nutricoach.com | Uplift Code Camp: https://upliftcodecamp.com (5% discount on bootcamps and courses! Code: UPLIFTSTARTUPPH) | Digest PH: https://digest.ph (10% discount on legal services! Code: DIGESTXSUP)START UP PODCAST PH | YouTube: https://youtube.com/startuppodcastph | Spotify: https://open.spotify.com/show/6BObuPvMfoZzdlJeb1XXVa | Apple Podcasts: https://podcasts.apple.com/us/podcast/start-up-podcast/id1576462394 | Facebook: https://facebook.com/startuppodcastph | Patreon: https://patreon.com/StartUpPodcastPH | Website: https://phstartup.onlineThis episode is edited by the team at: https://tasharivera.com
On This Episode: Chasing precision isn't just about fancy rifles and optics — it starts with the ammo you're running. In this episode of the Long Range Tactics Podcast, we dive deep into the world of reloading, factory match ammo, and all the frustrations, myths, and hard-earned lessons that come with it. We break down the real differences between factory loads and handloads, when reloading is actually worth it, and the surprising moments when factory ammo just plain outshoots your best home-brewed rounds. From reloading bench setups to chasing the perfect group size, we cover the wins, the BS, and everything in between. Whether you're a seasoned reloader or just considering getting started, this one's packed with insights, laughs, and plenty of relatable moments for anyone who's spent way too much time trying to build the perfect round. Sponsors: Silencer Central- https://bit.ly/LRTSIcentral Their educated staff is continually updated on new government regulations for the successful purchase and registration of silencers for your needs. Because of you – Silencer Central has grown to become one of the largest Class 3 dealers. They make it their mission to obtain inventory quickly, expediting communication and approvals from the Administrative Bureau of Alcohol, Tobacco, Firearms and Explosives (ATF). They aim to simplify your silencer purchasing experience. Born Primitive/ Outdoor- https://glnk.io/p9vpq/precision-disciple use code LRT15 for 15 % off all BPO apparel. Designed, owned, and tested by Navy Seals this stuff is the answer. Go take a peek and see what they have! Modular Driven Tech- https://bit.ly/MDT_LRT The Chassis and accessory source! USED WORLD-WIDE BY HUNTERS, COMPETITION SHOOTERS, LAW ENFORCEMENT AND MILITARY PERSONNEL. A PASSION FOR PRECISION, INNOVATION, AND A CONSTANT DRIVE TO HELP THEIR CUSTOMERS. Utah Airguns- https://utahairguns.com/ Discover the best selection of air guns, optics, and accessories at Utah Airguns. Shop top brands and find everything you need for your next adventure in one convenient location. Contacts: Email: cole@teampoi.com Instagram: https://www.instagram.com/longrangetactics/ Facebook: https://www.facebook.com/longrangtacticspodcast FB Group: https://www.facebook.com/groups/1046057499086896