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This time he's coming to a different kind of jungle. In a sweltering, crime-ridden Los Angeles, a relentless alien hunter stalks the city's most dangerous criminals and law enforcement. A determined detective finds himself in a deadly game of cat and mouse as he uncovers the creature's terrifying purpose. BPO's Blake O'Donnell returns to to help us wrap up Action August with 1990's PREDATOR 2. Also this week: Cracked vs Mad Magazine, Danny Glover's billowy pants, and Predator munchin' beef. All this--and a whole lot more--on this week's episode of NEON BRAINIACS! "S*** happens." ----- Check out our Patreon for tons of bonus content, exclusive goodies, and access to our Discord server! ----- Predator 2 (1990) Directed by Stephen Hopkins Written by Jim Thomas & John Thomas Starring Danny Glover, Gary Busey, Bill Paxton, and Kevin Peter Hall ----- 00:00 - Intro & Opening Banter 15:46 - "The Shpiel" 44:05 - Film Breakdown 1:54:48 - Brain Bucket & Outro
Charlemagne Lamela, Christian Geonzon, and Jude Alayacyac are Founders at MooManage. MooManage is empowering dairy farmers with innovative agritech solutions. MooManage developed an app for cow farmers, in which current features are feeds inventory management, task scheduling for farm operations, and storing and viewing of cow profiles, so that the farmers can streamline their operations and boost farm productivity. This episode is recorded live at The Bloom Coffee & Start-Up Space in Davao City, in partnership with Upgrade Innolab.In this episode | 01:40 Ano ang MooManage? | 02:54 What problem is being solved? | 09:52 What solution is being provided? | 26:16 What are stories behind the startup? | 41:58 What is the vision? | 46:40 How can listeners find more information?MOOMANAGE | Facebook: https://facebook.com/moomanageUPGRADE INNOLAB | Website: https://upgradeinnolab.com | Facebook: https://facebook.com/upgradeinnolabincTHE BLOOM COFFEE AND START-UP SPACE | Facebook: https://facebook.com/thebloomcoffee | Website: https://thebloomcoffee.com.phTHIS EPISODE IS CO-PRODUCED BY:SPROUT SOLUTIONS: https://sprout.ph, https://bit.ly/SproutPayrollStarterAPEIRON: https://apeirongrp.comTWALA: https://twala.ioSYMPH: https://symph.coSECUNA: https://secuna.ioRED CIRCLE GLOBAL: https://redcircleglobal.comMAROON STUDIOS: https://maroonstudios.comAIMHI: https://aimhi.aiCHECK OUT OUR PARTNERS:Ask Lex PH Academy: https://asklexph.com (5% discount on e-learning courses! Code: ALPHAXSUP)PIXEL by Eplayment: https://pixel.eplayment.co/auth/sign-up?r=PIXELXSUP1 (Sign up using Code: PIXELXSUP1)School of Profits: https://schoolofprofits.academyFounders Launchpad: https://founderslaunchpad.vcHier Business Solutions: https://hierpayroll.comAgile Data Solutions (Hustle PH): https://agiledatasolutions.techSmile Checks: https://getsmilechecks.comCloudCFO: https://cloudcfo.ph (Free financial assessment, process onboarding, and 6-month QuickBooks subscription! Mention: Start Up Podcast PH)Cloverly: https://cloverly.techBuddyBetes: https://buddybetes.comHKB Digital Services: https://contakt-ph.com (10% discount on RFID Business Cards! Code: CONTAKTXSUP)Hyperstacks: https://hyperstacksinc.comOneCFO: https://onecfoph.co (10% discount on CFO services! Code: ONECFOXSUP)UNAWA: https://unawa.asiaSkoolTek: https://skooltek.coBetter Support: https://bettersupport.io (Referral fee for anyone who can bring in new BPO clients!)Britana: https://britanaerp.comWunderbrand: https://wunderbrand.comEastPoint Business Outsourcing Services: https://facebook.com/eastpointoutsourcingDoon: https://doon.phDVCode Technologies Inc: https://dvcode.techLookingFour Buy & Sell Online: https://lookingfour.comNutriCoach: https://nutricoach.comUplift Code Camp: https://upliftcodecamp.com (5% discount on bootcamps and courses! Code: UPLIFTSTARTUPPH)START UP PODCAST PHYouTube: https://youtube.com/startuppodcastphSpotify: https://open.spotify.com/show/6BObuPvMfoZzdlJeb1XXVaApple Podcasts: https://podcasts.apple.com/us/podcast/start-up-podcast/id1576462394Facebook: https://facebook.com/startuppodcastphPatreon: https://patreon.com/StartUpPodcastPHPIXEL: https://pixel.eplayment.co/dl/startuppodcastphWebsite: https://phstartup.onlineEdited by: https://tasharivera.com
Send us a textIn this episode of Navigating the Customer Experience, we are joined by Peter Ryan, President and Founder of Ryan Strategic Advisory, is recognized globally as one of the foremost experts in customer experience (CX) and business process outsourcing (BPO). For over two decades, Peter has advised CX outsourcers, enterprises, governments, and associations on strategic issues like technology deployment, offshore positioning, and service delivery. He is also the publisher of the annual CX Technology and Global Services Survey, considered the most comprehensive look into the minds of enterprise CX leaders across North America, Europe, and Asia Pacific.Peter's journey into CX began in London more than 20 years ago at Data Monitor, a market analysis firm. Though unfamiliar with CRM at the time, his curiosity and willingness to learn launched a career that has since evolved into running his own advisory business for nearly a decade. Today, he is a trusted voice in the industry, helping organizations align technology, outsourcing, and strategy to elevate customer experience.A highlight of Peter's work is his CX Technology and Global Services Survey. Now in its 8th year, the study benchmarks enterprise priorities, investment areas, and challenges. The 2025 survey, with over 800 decision-makers, revealed three major themes:Data security, compliance, and regulation remain top concerns, with leaders prioritizing fraud prevention, cybersecurity, and privacy compliance.BPO partnerships continue to grow, proving outsourcing is now integral to CX delivery.AI fatigue is rising. While organizations remain interested, fewer leaders expect demand for AI tools to increase, instead seeking real, proven use cases.Peter also co-founded the CX Outsourcers Conference with Tracy Freeman and Mark Angus. Since 2018, it has become a global gathering of CX and outsourcing leaders, offering unfiltered dialogue and cross-industry perspectives. After stops in Las Vegas, Atlanta, and Munich, the next conference will take place in Ottawa in 2026—their first outside the U.S.Looking ahead to 2026 and beyond, Peter identifies two priorities for CX leaders:Fix declining service levels. Consumer satisfaction is hitting historic lows, with indexes in the U.S. and U.K. “plumbing new depths.” Leaders must ask why customers feel underserved and address the gaps.Fight for CX investment. Leaders must secure budgets to evolve people, processes, and technology. Relying on outdated methods won't work—organizations need continual recalibration to retain customers cost-effectively.Beyond strategy, Peter shares his personal inspirations. Two books shaped his outlook: What Does This Button Do? by Bruce Dickinson, which illustrates the power of lifelong learning and reinvention, and The Hawke Memoirs by Australian Prime Minister Bob Hawke, highlighting resilience and decisive leadership.For daily productivity, Peter relies on WhatsApp, which has become his go-to professional communication tool, far more effective than overloaded email inboxes.Currently, Peter is most excited about growing the CX Outsourcers community, creating safe spaces for executives to collaborate, share best practices, and elevate the industry without the pressure of sales.When it comes to adversity, Peter lives by the philosophy that “things can only get better” and emphasizes personal responsibility: while external factors may be uncontrollable, we remain masters of our own destiny.This episode offers a rich perspective on CX strategy, outsourcing trends, and the leadership mindset required for the years ahead.Recommended Books:What Does Th
Kevin Joven is Founder at RideIT. RideIT is the newest and only motorcycle hailing app in Davao City! With RideIT, you can book transportation, deliveries, and get anything you need through Davao's motorcycle riders. RideIT also has in-app features for tourists where you can browse places of interest, then book a RideIT rider to get to any place you want. This episode is recorded live at The Bloom Coffee & Start-Up Space in Davao City, in partnership with Upgrade Innolab, a non-profit technology business incubator and accelerator based in Davao City.In this episode | 01:05 Ano ang RideIT? | 06:43 What problem is being solved? | 11:46 What solution is being provided? | 29:36 What are stories behind the startup? | 45:26 What is the vision? | 48:10 How can listeners find more information?RIDEIT | Website: https://haveit.ph | Facebook: https://facebook.com/haveitcorpUPGRADE INNOLAB | Website: https://upgradeinnolab.com | Facebook: https://facebook.com/upgradeinnolabincTHE BLOOM COFFEE AND START-UP SPACE | Facebook: https://facebook.com/thebloomcoffee | Website: https://thebloomcoffee.com.phTHIS EPISODE IS CO-PRODUCED BY:SPROUT SOLUTIONS: https://sprout.ph, https://bit.ly/SproutPayrollStarterAPEIRON: https://apeirongrp.comTWALA: https://twala.ioSYMPH: https://symph.coSECUNA: https://secuna.ioRED CIRCLE GLOBAL: https://redcircleglobal.comMAROON STUDIOS: https://maroonstudios.comAIMHI: https://aimhi.aiCHECK OUT OUR PARTNERS:Ask Lex PH Academy: https://asklexph.com (5% discount on e-learning courses! Code: ALPHAXSUP)PIXEL by Eplayment: https://pixel.eplayment.co/auth/sign-up?r=PIXELXSUP1 (Sign up using Code: PIXELXSUP1)School of Profits: https://schoolofprofits.academyFounders Launchpad: https://founderslaunchpad.vcHier Business Solutions: https://hierpayroll.comAgile Data Solutions (Hustle PH): https://agiledatasolutions.techSmile Checks: https://getsmilechecks.comCloudCFO: https://cloudcfo.ph (Free financial assessment, process onboarding, and 6-month QuickBooks subscription! Mention: Start Up Podcast PH)Cloverly: https://cloverly.techBuddyBetes: https://buddybetes.comHKB Digital Services: https://contakt-ph.com (10% discount on RFID Business Cards! Code: CONTAKTXSUP)Hyperstacks: https://hyperstacksinc.comOneCFO: https://onecfoph.co (10% discount on CFO services! Code: ONECFOXSUP)UNAWA: https://unawa.asiaSkoolTek: https://skooltek.coBetter Support: https://bettersupport.io (Referral fee for anyone who can bring in new BPO clients!)Britana: https://britanaerp.comWunderbrand: https://wunderbrand.comEastPoint Business Outsourcing Services: https://facebook.com/eastpointoutsourcingDoon: https://doon.phDVCode Technologies Inc: https://dvcode.techLookingFour Buy & Sell Online: https://lookingfour.comNutriCoach: https://nutricoach.comUplift Code Camp: https://upliftcodecamp.com (5% discount on bootcamps and courses! Code: UPLIFTSTARTUPPH)START UP PODCAST PHYouTube: https://youtube.com/startuppodcastphSpotify: https://open.spotify.com/show/6BObuPvMfoZzdlJeb1XXVaApple Podcasts: https://podcasts.apple.com/us/podcast/start-up-podcast/id1576462394Facebook: https://facebook.com/startuppodcastphPatreon: https://patreon.com/StartUpPodcastPHPIXEL: https://pixel.eplayment.co/dl/startuppodcastphWebsite: https://phstartup.onlineEdited by the team at: https://tasharivera.com
Renz Adlawan is Founder & CEO at PlantBox Innovation. Haspe Canseco is Program Director at PlantBox Innovation. PlantBox Innovation is an agritech startup and social enterprise building a community towards food security and sustainability - integrating circular economy and organic production of fertilizers for growers. PlantBox Innovation produces their hydroponics starter kit, where you can easily start your own urban farm at home. This episode is recorded live at The Bloom Coffee & Start-Up Space in Davao City, in partnership with Upgrade Innolab, a non-profit technology business incubator and accelerator based in Davao City.In this episode | 00:58 Ano ang PlantBox Innovation? | 06:37 What problem is being solved? | 15:15 What solution is being provided? | 40:14 What are stories behind the startup? | 50:07 What is the vision? | 54:16 How can listeners find more information?PLANTBOX INNOVATION | Facebook: https://facebook.com/plantboxinnovate | Website: https://plantboxinnovations.wordpress.comUPGRADE INNOLAB | Website: https://upgradeinnolab.com | Facebook: https://facebook.com/upgradeinnolabincTHE BLOOM COFFEE AND START-UP SPACE | Facebook: https://facebook.com/thebloomcoffee | Website: https://thebloomcoffee.com.phTHIS EPISODE IS CO-PRODUCED BY:SPROUT SOLUTIONS: https://sprout.ph, https://bit.ly/SproutPayrollStarterAPEIRON: https://apeirongrp.comTWALA: https://twala.ioSYMPH: https://symph.coSECUNA: https://secuna.ioRED CIRCLE GLOBAL: https://redcircleglobal.comMAROON STUDIOS: https://maroonstudios.comAIMHI: https://aimhi.aiCHECK OUT OUR PARTNERS:Ask Lex PH Academy: https://asklexph.com (5% discount on e-learning courses! Code: ALPHAXSUP)PIXEL by Eplayment: https://pixel.eplayment.co/auth/sign-up?r=PIXELXSUP1 (Sign up using Code: PIXELXSUP1)School of Profits: https://schoolofprofits.academyFounders Launchpad: https://founderslaunchpad.vcHier Business Solutions: https://hierpayroll.comAgile Data Solutions (Hustle PH): https://agiledatasolutions.techSmile Checks: https://getsmilechecks.comCloudCFO: https://cloudcfo.ph (Free financial assessment, process onboarding, and 6-month QuickBooks subscription! Mention: Start Up Podcast PH)Cloverly: https://cloverly.techBuddyBetes: https://buddybetes.comHKB Digital Services: https://contakt-ph.com (10% discount on RFID Business Cards! Code: CONTAKTXSUP)Hyperstacks: https://hyperstacksinc.comOneCFO: https://onecfoph.co (10% discount on CFO services! Code: ONECFOXSUP)UNAWA: https://unawa.asiaSkoolTek: https://skooltek.coBetter Support: https://bettersupport.io (Referral fee for anyone who can bring in new BPO clients!)Britana: https://britanaerp.comWunderbrand: https://wunderbrand.comEastPoint Business Outsourcing Services: https://facebook.com/eastpointoutsourcingDoon: https://doon.phDVCode Technologies Inc: https://dvcode.techLookingFour Buy & Sell Online: https://lookingfour.comNutriCoach: https://nutricoach.comUplift Code Camp: https://upliftcodecamp.com (5% discount on bootcamps and courses! Code: UPLIFTSTARTUPPH)START UP PODCAST PHYouTube: https://youtube.com/startuppodcastphSpotify: https://open.spotify.com/show/6BObuPvMfoZzdlJeb1XXVaApple Podcasts: https://podcasts.apple.com/us/podcast/start-up-podcast/id1576462394Facebook: https://facebook.com/startuppodcastphPatreon: https://patreon.com/StartUpPodcastPHPIXEL: https://pixel.eplayment.co/dl/startuppodcastphWebsite: https://phstartup.onlineEdited by the team at: https://tasharivera.com
SUMMER SPECIAL - COVID FLASHBACK Covid-19 was five long years ago. In a series of short summer specials, CX Files is bringing you some memories of what was going on at a very chaotic time for the industry. During the early days of the pandemic, CX Files went from weekly to daily and captured many important observations on how the CX industry was coping across the world. Dave Rizzo is the APAC President of TP. He is based in Singapore. Five years ago the company was known as Teleperformance and Dave was based in Manila, but essentially he was performing the same leadership role for TP in Asia. Dave talked to Mark Hillary on March 31, 2020. This was about a week into the Covid lockdowns for most nations so Dave was working 24/7 at this time. Many of these conversations feel historic. It's worth revisiting some of them just to remember the sense of chaos in the industry at this time and how the industry adapted and coped with the challenges of 2020 and 2021. www.tp.com https://www.linkedin.com/in/dave-rizzo-7037763/
On This Episode: In this episode of the Long Range Tactics Podcast, Cole Quarnberg and Matt Hornback tackle some of the most debated topics in the reloading world. From cleaning primer pockets and full length sizing to annealing, trimming, powder throwers, and weighing bullets, they break down which practices are actually worth your time and which are just outdated habits. Drawing from years of field experience and time behind the bench, they share firsthand insights on gear choices, neck tension, crimping, and why consistent results often come down to fundamentals, not fancy tools. They also touch on the real costs of reloading, why factory ammo has come a long way, and how understanding wind and shooter discipline can sometimes beat perfect SDs. Whether you're new to reloading or a seasoned handloader questioning if you're overcomplicating things, this episode offers a no-BS look at what it really takes to build accurate, repeatable ammo. Sponsors: Silencer Central- https://bit.ly/LRTSIcentral Their educated staff is continually updated on new government regulations for the successful purchase and registration of silencers for your needs. Because of you – Silencer Central has grown to become one of the largest Class 3 dealers. They make it their mission to obtain inventory quickly, expediting communication and approvals from the Administrative Bureau of Alcohol, Tobacco, Firearms and Explosives (ATF). They aim to simplify your silencer purchasing experience. Born Primitive/ Outdoor- https://glnk.io/p9vpq/precision-disciple use code LRT15 for 15 % off all BPO apparel. Designed, owned, and tested by Navy Seals this stuff is the answer. Go take a peek and see what they have! Modular Driven Tech- https://bit.ly/MDT_LRT The Chassis and accessory source! USED WORLD-WIDE BY HUNTERS, COMPETITION SHOOTERS, LAW ENFORCEMENT AND MILITARY PERSONNEL. A PASSION FOR PRECISION, INNOVATION, AND A CONSTANT DRIVE TO HELP THEIR CUSTOMERS. Utah Airguns- https://utahairguns.com/ Discover the best selection of air guns, optics, and accessories at Utah Airguns. Shop top brands and find everything you need for your next adventure in one convenient location. Contacts: Email: cole@teampoi.com Instagram: https://www.instagram.com/longrangetactics/ Facebook: https://www.facebook.com/longrangtacticspodcast FB Group: https://www.facebook.com/groups/1046057499086896
Rogel Mari Sese is Director at ADDVentures Innovation Center. ADDVentures Innovation Center is the technology business incubator and innovation hub of Ateneo de Davao University in Davao City. ADDVentures Innovation Center incubates startups in the aerospace and robotics technologies, helping them turn ideas into market-ready products. Watch the episode to learn more about the services that ADDVentures Innovation Center provides for startups! This episode is recorded live at ADDVentures Innovation Center, technology business incubator and innovation hub of Ateneo de Davao University in Davao City.In this episode | 01:37 Ano ang ADDVentures Innovation Center? | 06:31 What services are provided by the incubator? | 17:13 What type of startups are supported? | 24:46 How can interested startups join? | 30:07 What is the story behind the incubator? | 37:57 How is the startup ecosystem in Davao? | 46:55 What are future plans for the incubator? | 52:41 How can listeners find more information?ADDVENTURES INNOVATION CENTERFacebook: https://facebook.com/ADDUVenturesTHIS EPISODE IS CO-PRODUCED BY:SPROUT SOLUTIONS: https://sprout.ph, https://bit.ly/SproutPayrollStarterAPEIRON: https://apeirongrp.comTWALA: https://twala.ioSYMPH: https://symph.coSECUNA: https://secuna.ioRED CIRCLE GLOBAL: https://redcircleglobal.comMAROON STUDIOS: https://maroonstudios.comAIMHI: https://aimhi.aiCHECK OUT OUR PARTNERS:Ask Lex PH Academy: https://asklexph.com (5% discount on e-learning courses! Code: ALPHAXSUP)PIXEL by Eplayment: https://pixel.eplayment.co/auth/sign-up?r=PIXELXSUP1 (Sign up using Code: PIXELXSUP1)School of Profits: https://schoolofprofits.academyFounders Launchpad: https://founderslaunchpad.vcHier Business Solutions: https://hierpayroll.comAgile Data Solutions (Hustle PH): https://agiledatasolutions.techSmile Checks: https://getsmilechecks.comCloudCFO: https://cloudcfo.ph (Free financial assessment, process onboarding, and 6-month QuickBooks subscription! Mention: Start Up Podcast PH)Cloverly: https://cloverly.techBuddyBetes: https://buddybetes.comHKB Digital Services: https://contakt-ph.com (10% discount on RFID Business Cards! Code: CONTAKTXSUP)Hyperstacks: https://hyperstacksinc.comOneCFO: https://onecfoph.co (10% discount on CFO services! Code: ONECFOXSUP)UNAWA: https://unawa.asiaSkoolTek: https://skooltek.coBetter Support: https://bettersupport.io (Referral fee for anyone who can bring in new BPO clients!)Britana: https://britanaerp.comWunderbrand: https://wunderbrand.comEastPoint Business Outsourcing Services: https://facebook.com/eastpointoutsourcingDoon: https://doon.phDVCode Technologies Inc: https://dvcode.techLookingFour Buy & Sell Online: https://lookingfour.comNutriCoach: https://nutricoach.comUplift Code Camp: https://upliftcodecamp.com (5% discount on bootcamps and courses! Code: UPLIFTSTARTUPPH)START UP PODCAST PHYouTube: https://youtube.com/startuppodcastphSpotify: https://open.spotify.com/show/6BObuPvMfoZzdlJeb1XXVaApple Podcasts: https://podcasts.apple.com/us/podcast/start-up-podcast/id1576462394Facebook: https://facebook.com/startuppodcastphPatreon: https://patreon.com/StartUpPodcastPHPIXEL: https://pixel.eplayment.co/dl/startuppodcastphWebsite: https://phstartup.onlineThis episode is edited by the team at: https://tasharivera.com
Charles Ramos is Founder at Taco Dash. Taco Dash is the newest buy one take one taco joint in Davao City! Focusing on unique taste and value for money, they seek to penetrate the Davao market and go even beyond! Try their bestseller, Quesabirria Taco! This episode is recorded live at ADDVentures Innovation Center, technology business incubator and innovation hub of Ateneo de Davao University in Davao City.In this episode | 00:51 Ano ang Taco Dash? | 06:18 What problem is being solved? | 15:51 What solution is being provided? | 31:06 What are stories behind the startup? | 52:12 What is the vision? | 59:13 How can listeners find more information?TACO DASH | Facebook: https://facebook.com/profile.php?id=61557451131216 | Instagram: https://instagram.com/TacoDashADDVENTURES INNOVATION CENTER | Facebook: https://facebook.com/ADDUVenturesTHIS EPISODE IS CO-PRODUCED BY:SPROUT SOLUTIONS: https://sprout.ph, https://bit.ly/SproutPayrollStarterAPEIRON: https://apeirongrp.comTWALA: https://twala.ioSYMPH: https://symph.coSECUNA: https://secuna.ioRED CIRCLE GLOBAL: https://redcircleglobal.comMAROON STUDIOS: https://maroonstudios.comAIMHI: https://aimhi.aiCHECK OUT OUR PARTNERS:Ask Lex PH Academy: https://asklexph.com (5% discount on e-learning courses! Code: ALPHAXSUP)PIXEL by Eplayment: https://pixel.eplayment.co/auth/sign-up?r=PIXELXSUP1 (Sign up using Code: PIXELXSUP1)School of Profits: https://schoolofprofits.academyFounders Launchpad: https://founderslaunchpad.vcHier Business Solutions: https://hierpayroll.comAgile Data Solutions (Hustle PH): https://agiledatasolutions.techSmile Checks: https://getsmilechecks.comCloudCFO: https://cloudcfo.ph (Free financial assessment, process onboarding, and 6-month QuickBooks subscription! Mention: Start Up Podcast PH)Cloverly: https://cloverly.techBuddyBetes: https://buddybetes.comHKB Digital Services: https://contakt-ph.com (10% discount on RFID Business Cards! Code: CONTAKTXSUP)Hyperstacks: https://hyperstacksinc.comOneCFO: https://onecfoph.co (10% discount on CFO services! Code: ONECFOXSUP)UNAWA: https://unawa.asiaSkoolTek: https://skooltek.coBetter Support: https://bettersupport.io (Referral fee for anyone who can bring in new BPO clients!)Britana: https://britanaerp.comWunderbrand: https://wunderbrand.comEastPoint Business Outsourcing Services: https://facebook.com/eastpointoutsourcingDoon: https://doon.phDVCode Technologies Inc: https://dvcode.techLookingFour Buy & Sell Online: https://lookingfour.comNutriCoach: https://nutricoach.comUplift Code Camp: https://upliftcodecamp.com (5% discount on bootcamps and courses! Code: UPLIFTSTARTUPPH)START UP PODCAST PHYouTube: https://youtube.com/startuppodcastphSpotify: https://open.spotify.com/show/6BObuPvMfoZzdlJeb1XXVaApple Podcasts: https://podcasts.apple.com/us/podcast/start-up-podcast/id1576462394Facebook: https://facebook.com/startuppodcastphPatreon: https://patreon.com/StartUpPodcastPHPIXEL: https://pixel.eplayment.co/dl/startuppodcastphWebsite: https://phstartup.onlineThis episode is edited by the team at: https://tasharivera.com
Adi Dorado is Co-Founder at Hyper Coat Industries. Hyper Coat Industries specializes in car care. They are bringing the newest technologies to Davao City - such as paint protection film (PPF). Aside from this, they also provide other car care services such as carwash, detailing, ceramic coating, window tint, and more. This episode is recorded live at ADDVentures Innovation Center, technology business incubator and innovation hub of Ateneo de Davao University in Davao City.In this episode | 00:56 Ano ang Hyper Coat Industries? | 04:28 What problem is being solved? | 12:43 What solution is being provided? | 23:43 What are stories behind the startup? | 32:49 What is the vision? | 39:36 How can listeners find more information?HYPER COAT INDUSTRIES | Facebook: https://facebook.com/profile.php?id=61572775959782ADDVENTURES INNOVATION CENTER | Facebook: https://facebook.com/ADDUVenturesTHIS EPISODE IS CO-PRODUCED BY:SPROUT SOLUTIONS: https://sprout.ph, https://bit.ly/SproutPayrollStarterAPEIRON: https://apeirongrp.comTWALA: https://twala.ioSYMPH: https://symph.coSECUNA: https://secuna.ioRED CIRCLE GLOBAL: https://redcircleglobal.comMAROON STUDIOS: https://maroonstudios.comAIMHI: https://aimhi.aiCHECK OUT OUR PARTNERS:Ask Lex PH Academy: https://asklexph.com (5% discount on e-learning courses! Code: ALPHAXSUP)PIXEL by Eplayment: https://pixel.eplayment.co/auth/sign-up?r=PIXELXSUP1 (Sign up using Code: PIXELXSUP1)School of Profits: https://schoolofprofits.academyFounders Launchpad: https://founderslaunchpad.vcHier Business Solutions: https://hierpayroll.comAgile Data Solutions (Hustle PH): https://agiledatasolutions.techSmile Checks: https://getsmilechecks.comCloudCFO: https://cloudcfo.ph (Free financial assessment, process onboarding, and 6-month QuickBooks subscription! Mention: Start Up Podcast PH)Cloverly: https://cloverly.techBuddyBetes: https://buddybetes.comHKB Digital Services: https://contakt-ph.com (10% discount on RFID Business Cards! Code: CONTAKTXSUP)Hyperstacks: https://hyperstacksinc.comOneCFO: https://onecfoph.co (10% discount on CFO services! Code: ONECFOXSUP)UNAWA: https://unawa.asiaSkoolTek: https://skooltek.coBetter Support: https://bettersupport.io (Referral fee for anyone who can bring in new BPO clients!)Britana: https://britanaerp.comWunderbrand: https://wunderbrand.comEastPoint Business Outsourcing Services: https://facebook.com/eastpointoutsourcingDoon: https://doon.phDVCode Technologies Inc: https://dvcode.techLookingFour Buy & Sell Online: https://lookingfour.comNutriCoach: https://nutricoach.comUplift Code Camp: https://upliftcodecamp.com (5% discount on bootcamps and courses! Code: UPLIFTSTARTUPPH)START UP PODCAST PHYouTube: https://youtube.com/startuppodcastphSpotify: https://open.spotify.com/show/6BObuPvMfoZzdlJeb1XXVaApple Podcasts: https://podcasts.apple.com/us/podcast/start-up-podcast/id1576462394Facebook: https://facebook.com/startuppodcastphPatreon: https://patreon.com/StartUpPodcastPHPIXEL: https://pixel.eplayment.co/dl/startuppodcastphWebsite: https://phstartup.onlineThis episode is edited by the team at: https://tasharivera.com
SUMMER SPECIAL - COVID FLASHBACK Covid-19 was five long years ago. In a series of short summer specials, CX Files is bringing you some memories of what was going on at a very chaotic time for the industry. During the early days of the pandemic, CX Files went from weekly to daily and captured many important observations on how the CX industry was coping across the world. John Devlin is the Founder and CEO of Ascensos (acquired by Firstsource in 2024) - he is still in this position. John talked to Mark Hillary on March 26, 2020. This was day one of the first Covid lockdown in the UK - the Prime Minister had urged everyone in the nation to stay at home on March 23rd... it was enforcable from March 26th. Companies with staff in offices had three days to figure out how to keep going and many businesses were not able to function at all. Many of these conversations feel historic. It's worth revisiting some of them just to remember the sense of chaos in the industry at this time and how the industry adapted and coped with the challenges of 2020 and 2021. https://www.linkedin.com/in/john-devlin-4731521/ https://www.ascensos.com/ https://www.firstsource.com/
Aldrich Tan is Managing Director at UXPH. UXPH Mini 2025 is a series of smaller, regional UX conferences happening in Davao, Cebu, and Manila. UXPH is the largest non-profit organization created by and for the Filipino design community. UXPH fosters innovation, growth, and mindful design practices across the nation through community events, design conferences, workshops, mentorship, and educational programs. Davao: August 23, 2025. Cebu: September 27, 2025. Manila: October 18, 2025.In this episode | 01:29 Ano ang UXPH? | 02:56 What is UX? | 22:56 How important is UX and design for startups? | 35:30 What is the upcoming UXPH Mini Conference 2025? | 40:36 How can listeners find more information?UXPH MINI 2025 | Website: https://2025.uxph.orgUXPH | Website: https://uxph.org | Facebook: https://facebook.com/uxphofficialTHIS EPISODE IS CO-PRODUCED BY:SPROUT SOLUTIONS: https://sprout.ph, https://bit.ly/SproutPayrollStarterAPEIRON: https://apeirongrp.comTWALA: https://twala.ioSYMPH: https://symph.coSECUNA: https://secuna.ioRED CIRCLE GLOBAL: https://redcircleglobal.comMAROON STUDIOS: https://maroonstudios.comAIMHI: https://aimhi.aiCHECK OUT OUR PARTNERS:Ask Lex PH Academy: https://asklexph.com (5% discount on e-learning courses! Code: ALPHAXSUP)PIXEL by Eplayment: https://pixel.eplayment.co/auth/sign-up?r=PIXELXSUP1 (Sign up using Code: PIXELXSUP1)School of Profits: https://schoolofprofits.academyFounders Launchpad: https://founderslaunchpad.vcHier Business Solutions: https://hierpayroll.comAgile Data Solutions (Hustle PH): https://agiledatasolutions.techSmile Checks: https://getsmilechecks.comCloudCFO: https://cloudcfo.ph (Free financial assessment, process onboarding, and 6-month QuickBooks subscription! Mention: Start Up Podcast PH)Cloverly: https://cloverly.techBuddyBetes: https://buddybetes.comHKB Digital Services: https://contakt-ph.com (10% discount on RFID Business Cards! Code: CONTAKTXSUP)Hyperstacks: https://hyperstacksinc.comOneCFO: https://onecfoph.co (10% discount on CFO services! Code: ONECFOXSUP)UNAWA: https://unawa.asiaSkoolTek: https://skooltek.coBetter Support: https://bettersupport.io (Referral fee for anyone who can bring in new BPO clients!)Britana: https://britanaerp.comWunderbrand: https://wunderbrand.comEastPoint Business Outsourcing Services: https://facebook.com/eastpointoutsourcingDoon: https://doon.phDVCode Technologies Inc: https://dvcode.techLookingFour Buy & Sell Online: https://lookingfour.comNutriCoach: https://nutricoach.comUplift Code Camp: https://upliftcodecamp.com (5% discount on bootcamps and courses! Code: UPLIFTSTARTUPPH)START UP PODCAST PHYouTube: https://youtube.com/startuppodcastphSpotify: https://open.spotify.com/show/6BObuPvMfoZzdlJeb1XXVaApple Podcasts: https://podcasts.apple.com/us/podcast/start-up-podcast/id1576462394Facebook: https://facebook.com/startuppodcastphPatreon: https://patreon.com/StartUpPodcastPHPIXEL: https://pixel.eplayment.co/dl/startuppodcastphWebsite: https://phstartup.onlineThis episode is edited by the team at: https://tasharivera.com
In this episode, we dissect a deal that started with so much promise but quickly devolved into a non-performing note nightmare. Learn from my (mis)adventures as we uncover the importance of due diligence and what to do when a "performing" note turns out to be a dud. Get ready for some real talk and actionable insights that could save you from making a costly mistake!Initial Assessment: The deal involves a property in Toledo, Ohio, with a $106,000 UPB and a sales price of $110,000. The interest rate is 8.9%, with P&I payments of $845.71 a month. Sounds good, right?The Red Flags: Concerns arise when the previous value was $56,000, raising questions about the escalated sales price. Plus, current market rent is around $1,000 a month.Making an Offer: I dove in with an offer at $40,000, aiming for a sweet yield. But is it too good to be true?Collateral File Deep Dive: We explore the collateral file, including underwriting, property insurance, closing documents, and servicing history. Time to put on our detective hats!BPO Blues: The exterior BPO comes in at around $60,000, which is lower than expected. Could this be a sign of trouble?Servicing History Shenanigans: The servicing history reveals a lack of consistent payments and late charges. Houston, we have a problem!The Seller Confession: The seller admits the note is not performing and apologizes for the misrepresentation. Honesty is the best policy... eventually.Foreclosure Fears: With the borrower making zero payments, foreclosure looms. Can we turn this ship around, or is it destined to sink?Cash for Keys Conundrum: Considering offering cash for keys to expedite the process and avoid costly foreclosure. A little sugar goes a long way!The Verdict: Based on the BPO and payment history, this deal is currently a dud. But with some savvy negotiation and a bit of luck, we might just salvage it.So, there you have it, folks! Another episode, another lesson learned. Remember, always do your due diligence, trust your gut, and never be afraid to walk away from a bad deal. Stay tuned for more note investing adventures, and don't forget to like, subscribe, and share the love! Until next time, keep chasing those deals and closing those notes! Peace out!Watch the Original VIDEO HERE!Check out Scott's AI Clone HERE!Book a Call With Scott HERE!Sign up for the next FREE One-Day Note Class HERE!Sign up for the WCN Membership HERE!Sign up for the next Note Buying For Dummies Workshop HERE!Love the show? Subscribe, rate, review, and share!Here's How »Join the Note Closers Show community today:WeCloseNotes.comThe Note Closers Show FacebookThe Note Closers Show TwitterScott Carson LinkedInThe Note Closers Show YouTubeThe Note Closers Show VimeoThe Note Closers Show InstagramWe Close Notes PinterestSign up for the next FREE Note Weekend Class HERE!
Deep Dive in DDH is a three part limited series where experts in the field of DDH have been invited to discuss the controversies in the management of hip dysplasia. Episode 1 discusses the management of DDH in infants under 6 months of age from stable sonographic dysplasia through refractory developmental hip dislocation. We are joined by Kishore Mulpuri from BC Children's hospital, Simon Kelley from Texas Children's Hospital, and Wudbhav Sankar from Children's hospital of Philadelphia as we discuss areas of consensus and discord in Pavlik harness treatment, second line therapy, and what to do when problems arise. Hosted by Will Morris (Scottish Rite for Children). Edited by Carter Clement (Manning Family Children's Hospital). Music by A. A. Aalto. Referenced Publications Behman AL, Bradley CS, Maddock CL, Sharma S, Kelley SP. Testing of an Ultrasound-Limited Imaging Protocol for Pavlik harness Supervision (TULIPPS) in developmental dysplasia of the hip: a randomized controlled trial. Bone Joint J. 2022 Sep;104-B(9):1081-1088. doi: 10.1302/0301-620X.104B9.BJJ-2022-0350.R2. PMID: 36047018. Gans I, Flynn JM, Sankar WN. Abduction bracing for residual acetabular dysplasia in infantile DDH. J Pediatr Orthop. 2013 Oct-Nov;33(7):714-8. doi: 10.1097/BPO.0b013e31829d5704. PMID: 23812157. Swarup I, Talwar D, Sankar WN. Part-time Abduction Bracing in Infants With Residual Acetabular Dysplasia: Does Compliance Monitoring Support a Dose-dependent Relationship? J Pediatr Orthop. 2021 Feb 1;41(2):e125-e129. doi: 10.1097/BPO.0000000000001704. PMID: 33165268. Striano B, Schaeffer EK, Matheney TH, Upasani VV, Price CT, Mulpuri K, Sankar WN; International Hip Dysplasia Institute. Ultrasound Characteristics of Clinically Dislocated But Reducible Hips With DDH. J Pediatr Orthop. 2019 Oct;39(9):453-457. doi: 10.1097/BPO.0000000000001048. PMID: 31503230. Harper P, Joseph BM, Clarke NMP, Herrera-Soto J, Sankar WN, Schaeffer EK, Mulpuri K, Aarvold A; International Hip Dysplasia Institute (IHDI). Even Experts Can Be Fooled: Reliability of Clinical Examination for Diagnosing Hip Dislocations in Newborns. J Pediatr Orthop. 2020 Sep;40(8):408-412. doi: 10.1097/BPO.0000000000001602. PMID: 32555048; PMCID: PMC7458090. Murnaghan ML, Browne RH, Sucato DJ, Birch J. Femoral nerve palsy in Pavlik harness treatment for developmental dysplasia of the hip. J Bone Joint Surg Am. 2011 Mar 2;93(5):493-9. doi: 10.2106/JBJS.J.01210. PMID: 21368082.
Cherryanne Lee Angoy is Founder and CEO at AIMHI. AIMHI Construction App is an AI-powered construction management platform for construction companies to minimize delays, increase efficiency, and maximize profitability. More than just a scheduling tool, AIMHI Construction App is a centralized platform for managing materials, inventories, equipment utilization, manpower, finances and estimates for different users. AIMHI also integrates AI by smart project planning, critical path identification, decision support, construction budgeting, cost estimation, risk analysis, and more. AIMHI does the management, analysis, and optimization while the builders focus on building. This episode is recorded live at Kalipay sa Baybay Resort in the Island Garden City of Samal, Davao del Norte.In this episode | 01:40 Ano ang AIMHI? | 05:16 What problem is being solved? | 11:53 What solution is being provided? | 34:00 What are stories behind the startup? | 49:23 What is the vision? | 53:10 How can listeners find more information?AIMHI | Website: https://aimhi.ai | Facebook: https://facebook.com/aimhiconstructionKALIPAY SA BAYBAY | Facebook: https://facebook.com/KalipaySaBaybayTHIS EPISODE IS CO-PRODUCED BY:SPROUT SOLUTIONS: https://sprout.ph, https://bit.ly/SproutPayrollStarterAPEIRON: https://apeirongrp.comTWALA: https://twala.ioSYMPH: https://symph.coSECUNA: https://secuna.ioRED CIRCLE GLOBAL: https://redcircleglobal.comMAROON STUDIOS: https://maroonstudios.comAIMHI: https://aimhi.aiCHECK OUT OUR PARTNERS:Ask Lex PH Academy: https://asklexph.com (5% discount on e-learning courses! Code: ALPHAXSUP)PIXEL by Eplayment: https://pixel.eplayment.co/auth/sign-up?r=PIXELXSUP1 (Sign up using Code: PIXELXSUP1)School of Profits: https://schoolofprofits.academyFounders Launchpad: https://founderslaunchpad.vcHier Business Solutions: https://hierpayroll.comAgile Data Solutions (Hustle PH): https://agiledatasolutions.techSmile Checks: https://getsmilechecks.comCloudCFO: https://cloudcfo.ph (Free financial assessment, process onboarding, and 6-month QuickBooks subscription! Mention: Start Up Podcast PH)Cloverly: https://cloverly.techBuddyBetes: https://buddybetes.comHKB Digital Services: https://contakt-ph.com (10% discount on RFID Business Cards! Code: CONTAKTXSUP)Hyperstacks: https://hyperstacksinc.comOneCFO: https://onecfoph.co (10% discount on CFO services! Code: ONECFOXSUP)UNAWA: https://unawa.asiaSkoolTek: https://skooltek.coBetter Support: https://bettersupport.io (Referral fee for anyone who can bring in new BPO clients!)Britana: https://britanaerp.comWunderbrand: https://wunderbrand.comEastPoint Business Outsourcing Services: https://facebook.com/eastpointoutsourcingDoon: https://doon.phDVCode Technologies Inc: https://dvcode.techLookingFour Buy & Sell Online: https://lookingfour.comNutriCoach: https://nutricoach.comUplift Code Camp: https://upliftcodecamp.com (5% discount on bootcamps and courses! Code: UPLIFTSTARTUPPH)START UP PODCAST PHYouTube: https://youtube.com/startuppodcastphSpotify: https://open.spotify.com/show/6BObuPvMfoZzdlJeb1XXVaApple Podcasts: https://podcasts.apple.com/us/podcast/start-up-podcast/id1576462394Facebook: https://facebook.com/startuppodcastphPatreon: https://patreon.com/StartUpPodcastPHPIXEL: https://pixel.eplayment.co/dl/startuppodcastphWebsite: https://phstartup.onlineThis episode is edited by the team at: https://tasharivera.com
PEEPanEIP - EIP-7892: Blob Parameter Only Hardforks PEEPanEIP - EIP-7892: Blob Parameter Only Hardforks In this episode, Pooja Ranjan discusses EIP 7892 with Mark Mackey, exploring its implications for Ethereum's scalability and the innovative approach to managing blob capacity. They delve into the technical aspects of the proposal, the importance of community involvement, and the future of Ethereum upgrades. Mark shares insights from his journey as a client developer and emphasizes the collaborative nature of the Ethereum community.
Sheila Bayquin is Project Leader at STEP APP TBI. Kristine Mae Ampas is Assistant Project Leader at STEP APP TBI. Vincent Louie Cabelin is Project Staff at STEP APP TBI. STEP APP TBI is a technology business incubator based in Sultan Kudarat State University in Tacurong City, Sultan Kudarat, Region XII. STEP APP TBI incubates startups infusing technology with the agriculture, aquaculture, and halal industries, helping them enhance their product and bring them towards commercialization and product-market fit. Watch the episode to learn more about the services that STEP APP TBI provides for startups! This episode is recorded live at STEP APP TBI, technology business incubator in Sultan Kudarat State University in Tacurong City, Sultan Kudarat.In this episode | 01:00 Ano ang STEP APP TBI? | 02:37 What services are provided by the incubator? | 11:38 Who are notable startups supported by the incubator? | 23:05 How can interested startups join? | 27:10 How is the startup ecosystem in Sultan Kudarat? | 38:57 What is the story behind the incubator? | 58:16 What are future plans for the incubator? | 1:02:58 How can listeners find more information?STEP APP TBI | Facebook: https://facebook.com/DOSTTBISTEPAPPTHIS EPISODE IS CO-PRODUCED BY:SPROUT SOLUTIONS: https://sprout.ph, https://bit.ly/SproutPayrollStarterAPEIRON: https://apeirongrp.comTWALA: https://twala.ioSYMPH: https://symph.coSECUNA: https://secuna.ioRED CIRCLE GLOBAL: https://redcircleglobal.comMAROON STUDIOS: https://maroonstudios.comAIMHI: https://aimhi.aiCHECK OUT OUR PARTNERS:Ask Lex PH Academy: https://asklexph.com (5% discount on e-learning courses! Code: ALPHAXSUP)Pixel by Eplayment: https://pixel.eplayment.co/auth/sign-up?r=PIXELXSUP1 (Sign up using Code: PIXELXSUP1)School of Profits: https://schoolofprofits.academyFounders Launchpad: https://founderslaunchpad.vcHier Business Solutions: https://hierpayroll.comAgile Data Solutions (Hustle PH): https://agiledatasolutions.techSmile Checks: https://getsmilechecks.comCloudCFO: https://cloudcfo.ph (Free financial assessment, process onboarding, and 6-month QuickBooks subscription! Mention: Start Up Podcast PH)Cloverly: https://cloverly.techBuddyBetes: https://buddybetes.comHKB Digital Services: https://contakt-ph.com (10% discount on RFID Business Cards! Code: CONTAKTXSUP)Hyperstacks: https://hyperstacksinc.comOneCFO: https://onecfoph.co (10% discount on CFO services! Code: ONECFOXSUP)UNAWA: https://unawa.asiaSkoolTek: https://skooltek.coBetter Support: https://bettersupport.io (Referral fee for anyone who can bring in new BPO clients!)Britana: https://britanaerp.comWunderbrand: https://wunderbrand.comEastPoint Business Outsourcing Services: https://facebook.com/eastpointoutsourcingDoon: https://doon.phDVCode Technologies Inc: https://dvcode.techLookingFour Buy & Sell Online: https://lookingfour.comNutriCoach: https://nutricoach.comUplift Code Camp: https://upliftcodecamp.com (5% discount on bootcamps and courses! Code: UPLIFTSTARTUPPH)START UP PODCAST PHYouTube: https://youtube.com/startuppodcastphSpotify: https://open.spotify.com/show/6BObuPvMfoZzdlJeb1XXVaApple Podcasts: https://podcasts.apple.com/us/podcast/start-up-podcast/id1576462394Facebook: https://facebook.com/startuppodcastphPatreon: https://patreon.com/StartUpPodcastPHWebsite: https://phstartup.onlineThis episode is edited by the team at: https://tasharivera.com
Dave D'Arcy is the founder of Laughing Leadership. He is based in Tring, close to London in the UK. Laughing Leadership was created to guide business leaders to build the environment to nurture and develop happy engaged employees. The solution is not in bean bags, slides, fruit on Friday or free tea and coffee. It is in culture. And culture is a byproduct of leadership style. In this conversation with Peter Ryan, Dave talks about some of the 'groundhog day' issues he keeps reading about and seeing in CX. Why do we keep reading about the same CX issues over and over again? Why is the CX business news from years ago just about the same as today? Why do we always see the hype cycle with new technologies - such as AI? https://www.linkedin.com/in/davemdarcy/ https://www.davedarcy.co.uk/ https://www.youtube.com/shorts/qbH1R9yDdr4 CX FILES IS TAKING A BREAK FOR THE REST OF AUGUST - WE ARE BACK ON SEPTEMBER 4! Keep tuning in as we plan to repeat some clips from this time exactly five years ago during the Covid pandemic - how did the CX industry cope? CX Files switched to almost daily interviews during the early part of the pandemic, so we will clip a few of the best interviews to share with you again this August... see you again in September! SUMMARY: Mark Hillary and Peter Ryan discuss the final episode of the CX Files podcast before taking a break in August. They introduce Dave D'Arcy, founder of Laughing Leadership, who focuses on leadership and employee engagement. D'Arcy critiques common CX industry issues, such as outcome-based pricing models, lack of investment in training, and the overemphasis on impact sourcing. He argues that AI has not lived up to its hype and has led to employee disengagement. D'Arcy emphasizes the need for businesses to invest in their employees and align strategies with clear business objectives.
Kristoni Go is Founder at Studentship Philippines. Studentship Philippines is a social enterprise providing innovative technology-based learning for Filipino public schools. Starting in Sultan Kudarat, they have now reached around 40 schools where the Studentship app is being used. Studentship Philippines provides students with educational resources through an app to improve learning and support schools outside metro areas, ensuring equal opportunities for all Filipino students. Recorded live at STEP APP TBI, technology business incubator in Sultan Kudarat State University in Tacurong City, Sultan Kudarat.In this episode | 01:40 Ano ang Studentship Philippines? | 06:48 What problem is being solved? | 08:52 What solution is being provided? | 41:28 What are stories behind the startup? | 57:16 What is the vision? | 01:03:18 How can listeners find more information?STUDENTSHIP PHILIPPINES | Website: https://studentship.ph | Facebook: https://facebook.com/StudentshipPHSTEP APP TBI | Facebook: https://facebook.com/DOSTTBISTEPAPPTHIS EPISODE IS CO-PRODUCED BY:SPROUT SOLUTIONS: https://sprout.ph / https://bit.ly/SproutPayrollStarterAPEIRON: https://apeirongrp.comTWALA: https://twala.ioSYMPH: https://symph.coSECUNA: https://secuna.ioRED CIRCLE GLOBAL: https://redcircleglobal.comMAROON STUDIOS: https://maroonstudios.comAIMHI: https://aimhi.aiOUR PARTNERS:Ask Lex PH Academy: https://asklexph.com (5% discount on e-learning courses! Code: ALPHAXSUP)Founders Launchpad: https://founderslaunchpad.vcHier Business Solutions: https://hierpayroll.comAgile Data Solutions (Hustle PH): https://agiledatasolutions.techSmile Checks: https://getsmilechecks.comCloudCFO: https://cloudcfo.ph (Free financial assessment, process onboarding, and 6-month QuickBooks subscription! Mention: Start Up Podcast PH)Cloverly: https://cloverly.techBuddyBetes: https://buddybetes.comHKB Digital Services: https://contakt-ph.com (10% discount on RFID Business Cards! Code: CONTAKTXSUP)Hyperstacks: https://hyperstacksinc.comOneCFO: https://onecfoph.co (10% discount on CFO services! Code: ONECFOXSUP)UNAWA: https://unawa.asiaSkoolTek: https://skooltek.coBetter Support: https://bettersupport.io (Referral fee for anyone who can bring in new BPO clients!)Britana: https://britanaerp.comWunderbrand: https://wunderbrand.comDrive Manila: https://facebook.com/drivemanilaphEastPoint Business Outsourcing Services: https://facebook.com/eastpointoutsourcingDoon: https://doon.phDVCode Technologies Inc: https://dvcode.techLookingFour Buy & Sell Online: https://lookingfour.comNutriCoach: https://nutricoach.comUplift Code Camp: https://upliftcodecamp.com (5% discount on bootcamps and courses! Code: UPLIFTSTARTUPPH)START UP PODCAST PHYouTubeSpotify: https://open.spotify.com/show/6BObuPvMfoZzdlJeb1XXVaApple Podcasts: https://podcasts.apple.com/us/podcast/start-up-podcast/id1576462394Facebook: https://facebook.com/startuppodcastphPatreon: https://patreon.com/StartUpPodcastPHWebsite: https://phstartup.onlineEdited by: https://tasharivera.com
At the forefront of an organisation's relationship with its customers, the customer service department is not only critical in leading that engagement but also in driving business efficiency and effectiveness. With Michael Mullings, the CEO of ChatFlow, a Software as a Service company providing sentiment-aware customer support, Michael discusses, among other things: * how he got from BPO to becoming a tech entrepreneur; * the problem ChatFlow is trying to solve; * the factors that contribute to customer satisfaction; and * the advice he would give his younger self. The episode, show notes and links to some of the things mentioned during the episode can be found on the ICT Pulse Podcast Page (www.ict-pulse.com/category/podcast/) Enjoyed the episode? Do rate the show and leave us a review! Also, connect with us on: Facebook – https://www.facebook.com/ICTPulse/ Instagram – https://www.instagram.com/ictpulse/ Twitter – https://twitter.com/ICTPulse LinkedIn – https://www.linkedin.com/company/3745954/admin/ Join our mailing list: http://eepurl.com/qnUtj Music credit: The Last Word (Oui Ma Chérie), by Andy Narrell Podcast editing support: Mayra Bonilla Lopez ---------------
Joe Selayro is Owner at J7 IT Solutions. J7 IT Solutions offers services such as software, hardware, and network infrastructure for companies. Currently, they are focusing on providing IT solutions for hotels and cooperatives in Region XII (and beyond) but have also done various software development projects in the past. Right now, they are also providing multimedia services such as video editing, creatives, and more. They are based in Tacurong City in Sultan Kudarat but serve clients anywhere in the country. This episode is recorded live at STEP APP TBI, technology business incubator in Sultan Kudarat State University in Tacurong City, Sultan Kudarat.In this episode | 01:06 Ano ang J7 IT Solutions? | 06:46 What problem is being solved? | 09:35 What solution is being provided? | 21:27 What are stories behind the startup? | 40:19 What is the vision? | 42:14 How can listeners find more information?J7 IT SOLUTIONS | Website: http://j7solution.com | Facebook: https://facebook.com/J7ITSolutionSTEP APP TBI | Facebook: https://facebook.com/DOSTTBISTEPAPPTHIS EPISODE IS CO-PRODUCED BY:SPROUT SOLUTIONS: https://sprout.ph / https://bit.ly/SproutPayrollStarterAPEIRON: https://apeirongrp.comTWALA: https://twala.ioSYMPH: https://symph.coSECUNA: https://secuna.ioRED CIRCLE GLOBAL: https://redcircleglobal.comMAROON STUDIOS: https://maroonstudios.comAIMHI: https://aimhi.aiCHECK OUT OUR PARTNERS:Ask Lex PH Academy: https://asklexph.com (5% discount on e-learning courses! Code: ALPHAXSUP)Founders Launchpad: https://founderslaunchpad.vcHier Business Solutions: https://hierpayroll.comAgile Data Solutions (Hustle PH): https://agiledatasolutions.techSmile Checks: https://getsmilechecks.comCloudCFO: https://cloudcfo.ph (Free financial assessment, process onboarding, and 6-month QuickBooks subscription! Mention: Start Up Podcast PH)Cloverly: https://cloverly.techBuddyBetes: https://buddybetes.comHKB Digital Services: https://contakt-ph.com (10% discount on RFID Business Cards! Code: CONTAKTXSUP)Hyperstacks: https://hyperstacksinc.comOneCFO: https://onecfoph.co (10% discount on CFO services! Code: ONECFOXSUP)UNAWA: https://unawa.asiaSkoolTek: https://skooltek.coBetter Support: https://bettersupport.io (Referral fee for anyone who can bring in new BPO clients!)Britana: https://britanaerp.comWunderbrand: https://wunderbrand.comDrive Manila: https://facebook.com/drivemanilaphEastPoint Business Outsourcing Services: https://facebook.com/eastpointoutsourcingDoon: https://doon.phDVCode Technologies Inc: https://dvcode.techLookingFour Buy & Sell Online: https://lookingfour.comNutriCoach: https://nutricoach.comUplift Code Camp: https://upliftcodecamp.com (5% discount on bootcamps and courses! Code: UPLIFTSTARTUPPH)START UP PODCAST PHYouTube: https://youtube.com/startuppodcastphSpotify: https://open.spotify.com/show/6BObuPvMfoZzdlJeb1XXVaApple Podcasts: https://podcasts.apple.com/us/podcast/start-up-podcast/id1576462394Facebook: https://facebook.com/startuppodcastphPatreon: https://patreon.com/StartUpPodcastPHWebsite: https://phstartup.onlineEdited by: https://tasharivera.com
Global BPO Services and Flexibility Adam O'Connor from Gear Inc., a BPO company operating in 25 countries and covering 75 languages, discussed their services in customer service, trust and safety, and back-office operations. Michael highlighted the value of Gear's diverse organization for managing economic challenges across markets and supporting businesses in global expansion. Adam emphasized their flexibility in adapting to clients' needs and their expertise in navigating cultural and regulatory nuances in different markets. Business Growth and AI Implementation Michael and Adam discussed the challenges businesses face as they grow, emphasizing the importance of understanding a company's current stage and needs before implementing solutions. Adam highlighted the need to assess where a business is, identify its problems, and work collaboratively to address them. He also stressed that AI cannot fix broken processes and that businesses must first establish solid processes before expecting AI to enhance them. Adam concluded by explaining that their business model is built on client success, as it directly correlates with their own success in the low-margin, high-volume BPO industry. Customizing Playbooks for Customer Success Adam and Michael discussed the importance of customizing playbooks for different customers, emphasizing the need to understand their unique goals, outcomes, and how to blend AI with low-cost labor. Michael highlighted that AI is only as effective as the information inputted and cannot replace the complexities of human understanding within organizations. They agreed on the significance of strong infrastructure and systems to enable agility and adaptability, while also acknowledging the challenges of blind spots and misaligned perspectives within businesses. Entrepreneurial Management and Team Development Michael and Adam discussed the importance of planning and developing management skills for entrepreneurs and business owners. They highlighted the need for understanding exit strategies, building effective teams, and addressing communication gaps within organizations. Adam emphasized the significance of taking care of employees, who are the voice of the company, and the importance of investing in management training to improve employee engagement and prevent burnout. Online Safety and Employee Support Adam discussed the importance of trust and safety online, highlighting the work done to ensure safe environments on gaming and social media platforms. He emphasized the need to support employees who handle potentially distressing content, as they require specialized counseling to manage the emotional toll of their work. Michael agreed, noting that online safety should be a priority for organizations and that employees exposed to harmful content need support to cope with what they see. Both speakers stressed the importance of taking care of staff who are on the front lines of maintaining online safety. AI and Human Work Balance Michael and Adam discussed trends in business and technology, focusing on the balance between AI and human interactions. Adam predicted that businesses would find a balance between AI and human work, with AI becoming an important tool while maintaining human touchpoints. They also discussed the impact of remote work and the expansion of the global talent pool due to improved internet access in developing countries. Adam encouraged listeners to learn more about his work on LinkedIn and the company's website, http://www.gearinc.com. Adam O'Connor CCO With over 25 years of experience in sales and customer service leadership, Adam is a seasoned expert dedicated to driving business success. For the past 13 years, Adam has honed his skills in the outsourcing and BPO industry, working with both Fortune 500 companies and small to medium-sized businesses. His deep understanding of the industry, combined with a passion for innovation, has, made him a trusted partner for companies looking to optimise their operations. Adam's mission is clear: to help businesses become more cost-effective while improving profit margins without ever compromising on quality. His extensive experience across diverse industries allows him to identify unique challenges and craft tailored solutions that deliver real results. Whether working with large corporations or smaller enterprises, Adam brings a strategic approach to problem-solving, always focused on finding the most efficient and effective paths to success. He has a commitment to excellence and client satisfaction and drives this through his teams to ensure the best possible experience for customers. Website: https://gearinc.com/ LinkedIn: https://www.linkedin.com/in/adam-o-connor-54766048/
Engr. Clent Yoro is Head Engineer at RPR 1030 Corporation. Kaaren Mabel Rubin is Corporate Secretary at RPR 1030 Corporation.RPR 1030 Corporation is the first systems integrator company in Region XII bridging innovative solutions for business growth. They help the public sector and private companies in SOCCSKSARGEN adopt technological innovations and digital transformation by providing systems integration with their software and hardware infrastructure needs.This episode is recorded live at STEP APP TBI, technology business incubator in Sultan Kudarat State University in Tacurong City, Sultan Kudarat.In this episode | 01:07 Ano ang RPR 1030 Corporation? | 04:57 What problem is being solved? | 13:41 What solution is being provided? | 7:37 What are stories behind the startup? | 32:17 What is the vision? | 38:35 How can listeners find more information?RPR 1030 CORPORATION | Website: https://rprprime.com | Facebook: https://facebook.com/rprprimeSTEP APP TBI | Facebook: https://facebook.com/DOSTTBISTEPAPPTHIS EPISODE IS CO-PRODUCED BY:SPROUT SOLUTIONS: https://sprout.ph / https://bit.ly/SproutPayrollStarterAPEIRON: https://apeirongrp.comTWALA: https://twala.ioSYMPH: https://symph.coSECUNA: https://secuna.ioRED CIRCLE GLOBAL: https://redcircleglobal.comMAROON STUDIOS: https://maroonstudios.comAIMHI: https://aimhi.aiCHECK OUT OUR PARTNERS:Ask Lex PH Academy: https://asklexph.com (5% discount on e-learning courses! Code: ALPHAXSUP)Founders Launchpad: https://founderslaunchpad.vcHier Business Solutions: https://hierpayroll.comAgile Data Solutions (Hustle PH): https://agiledatasolutions.techSmile Checks: https://getsmilechecks.comCloudCFO: https://cloudcfo.ph (Free financial assessment, process onboarding, and 6-month QuickBooks subscription! Mention: Start Up Podcast PH)Cloverly: https://cloverly.techBuddyBetes: https://buddybetes.comHKB Digital Services: https://contakt-ph.com (10% discount on RFID Business Cards! Code: CONTAKTXSUP)Hyperstacks: https://hyperstacksinc.comOneCFO: https://onecfoph.co (10% discount on CFO services! Code: ONECFOXSUP)UNAWA: https://unawa.asiaSkoolTek: https://skooltek.coBetter Support: https://bettersupport.io (Referral fee for anyone who can bring in new BPO clients!)Britana: https://britanaerp.comWunderbrand: https://wunderbrand.comDrive Manila: https://facebook.com/drivemanilaphEastPoint Business Outsourcing Services: https://facebook.com/eastpointoutsourcingDoon: https://doon.phDVCode Technologies Inc: https://dvcode.techLookingFour Buy & Sell Online: https://lookingfour.comNutriCoach: https://nutricoach.comUplift Code Camp: https://upliftcodecamp.com (5% discount on bootcamps and courses! Code: UPLIFTSTARTUPPH)START UP PODCAST PHYouTube: https://youtube.com/startuppodcastphSpotify: https://open.spotify.com/show/6BObuPvMfoZzdlJeb1XXVaApple Podcasts: https://podcasts.apple.com/us/podcast/start-up-podcast/id1576462394Facebook: https://facebook.com/startuppodcastphPatreon: https://patreon.com/StartUpPodcastPHWebsite: https://phstartup.onlineEdited by the team at: https://tasharivera.com
Amanda Quinn is the Founder and Principal of Quinn Growth Advisors. She is based in Raleigh, North Carolina, USA. In this conversation with Peter Ryan, Amanda talks about her work advising BPOs on how to build growth and develop a sales pipeline. Amanda advises focusing on deep expertise and specialization, rather than claiming to offer every single service and excelling at none of them. How can BPOs compete and leverage technology to improve what they offer to clients? https://www.linkedin.com/in/amandaquinnmalach/ https://quinngrowthadvisors.com/ SUMMARY: Mark Hillary and Peter Ryan discuss the challenges faced by BPOs (Business Process Outsourcing) in the market, emphasizing the need for specialization over generalism. They highlight the inefficiencies of BPOs claiming to offer a wide range of services without excelling in any. Amanda Quinn, founder of Quinn Growth Advisors, is introduced as a guest who advocates for BPOs to focus on niche markets and develop deep expertise. Quinn advises BPOs to identify their strengths through internal stakeholder meetings and client feedback, and to expand by adding related services or industries. She also stresses the importance of charging for value-added services and leveraging technology to enhance service delivery.
Outsourcing podcast Get the full show notes for this outsourcing podcast here: outsourceaccelerator.com/549 Staff Virtual On this episode of the Outsource Accelerator Podcast, host Derek Gallimore sits down with Ike Stranathan, CEO and Co-founder of STAFFVIRTUAL. They discuss the company's growth, differentiation strategy, and the future of outsourcing. Ike shares how STAFFVIRTUAL evolved from a VA startup concept to a trusted BPO partner for legal and technical clients across the globe. References: Website: https://staffvirtual.com/ Email: ike@staffvirtual.com Start Outsourcing Outsource Accelerator can help you transform your business with outsourcing. Get in touch now, or use one of the resources below. Business Process Outsourcing Get a Free Quote - Connect with 3 verified outsourcing experts & see how outsourcing can transform your business Book a Discovery Call - See how Outsource Accelerator can help you enhance your company's innovation and growth with outsourcing The Top 40 BPOs - We have compiled this review of the most notable 40 Business Process Outsourcing companies in the Philippines Outsourcing Calculator - This tool provides you with invaluable insight into the potential savings outsourcing can do for your business Outsourcing Salary Guide - Access the comprehensive guide to payroll salary compensation, benefits, and allowances in the Philippines Outsourcing Accelerator Podcast - Subscribe and listen to the world's leading outsourcing podcast, hosted by Derek Gallimore Payoneer - The leading global B2B payment solution for the outsourcing industry About Outsource Accelerator Outsource Accelerator is the world's leading outsourcing marketplace and advisory. We offer the full spectrum of services, from light advisory and vendor brokerage, though to full implementation and fully-managed solutions. We service companies of all sectors, and all sizes, spanning all departmental verticals. Outsource Accelerator's unique approach to outsourcing enables our clients to build the best teams, access the most flexible solutions, and generate the best results possible. Our unrivaled sector knowledge and market reach mean that you get the best terms and results possible, at the best ALL-IN market-leading price - guaranteed.
Kherk Roldan is Founder & Visionary at School of Profits.School of Profits is a Filipino-led community for aspiring freelancers, VAs, agency builders, and online earners. Inside, you'll find step-by-step guides, live workshops, ready-to-use resources, and real support from fellow Pinoys. Built to help you start, grow, and earn online—together.In this episode | 01:18 Ano ang School of Profits? | 08:42 What problem is being solved? | 11:42 What solution is being provided? | 30:08 What are stories behind the startup? | 48:11 What is the vision? | 54:11 How can listeners find more information?SCHOOL OF PROFITS | Website: http://schoolofprofits.academy | Facebook: https://www.facebook.com/profile.php?id=61577771356445THIS EPISODE IS CO-PRODUCED BY:SPROUT SOLUTIONS: https://sprout.ph / https://bit.ly/SproutPayrollStarterAPEIRON: https://apeirongrp.comTWALA: https://twala.ioSYMPH: https://symph.coSECUNA: https://secuna.ioRED CIRCLE GLOBAL: https://redcircleglobal.comMAROON STUDIOS: https://maroonstudios.comAIMHI: https://aimhi.aiCHECK OUT OUR PARTNERS:Ask Lex PH Academy: https://asklexph.com (5% discount on e-learning courses! Code: ALPHAXSUP)Founders Launchpad: https://founderslaunchpad.vcHier Business Solutions: https://hierpayroll.comAgile Data Solutions (Hustle PH): https://agiledatasolutions.techSmile Checks: https://getsmilechecks.comCloudCFO: https://cloudcfo.ph (Free financial assessment, process onboarding, and 6-month QuickBooks subscription! Mention: Start Up Podcast PH)Cloverly: https://cloverly.techBuddyBetes: https://buddybetes.comHKB Digital Services: https://contakt-ph.com (10% discount on RFID Business Cards! Code: CONTAKTXSUP)Hyperstacks: https://hyperstacksinc.comOneCFO: https://onecfoph.co (10% discount on CFO services! Code: ONECFOXSUP)UNAWA: https://unawa.asiaSkoolTek: https://skooltek.coBetter Support: https://bettersupport.io (Referral fee for anyone who can bring in new BPO clients!)Britana: https://britanaerp.comWunderbrand: https://wunderbrand.comDrive Manila: https://facebook.com/drivemanilaphEastPoint Business Outsourcing Services: https://facebook.com/eastpointoutsourcingDoon: https://doon.phDVCode Technologies Inc: https://dvcode.techLookingFour Buy & Sell Online: https://lookingfour.comNutriCoach: https://nutricoach.comUplift Code Camp: https://upliftcodecamp.com (5% discount on bootcamps and courses! Code: UPLIFTSTARTUPPH)START UP PODCAST PHYouTube: https://youtube.com/startuppodcastphSpotify: https://open.spotify.com/show/6BObuPvMfoZzdlJeb1XXVaApple Podcasts: https://podcasts.apple.com/us/podcast/start-up-podcast/id1576462394Facebook: https://facebook.com/startuppodcastphPatreon: https://patreon.com/StartUpPodcastPHWebsite: https://phstartup.onlineEdited by the team at: https://tasharivera.com
In this episode of The Note Closers Show, Scott Carson dives into the world of infinite returns through a fascinating case study. This episode explores how to achieve above-average returns by strategically investing in performing or non-performing notes. Let's break down the key elements of this deal and understand the approach to evaluating such opportunities.Strategic Note Investment Opportunity: A performing note in Toledo, Ohio, is being offered at a significant discount, presenting an opportunity for a high return on investment. Initial due diligence is key to confirm updated valuations and potential upside.Leveraged for Strong Cash Flow: The note is owner-financed and has consistent cash flow, making it appealing. Understanding loan to value ratio and the potential future of rental revenue is crucial in determining if this deal is worth the investment.Infinite Return Potential Through Private Money: By utilizing private money lenders, the deal can be structured to minimize or eliminate the investor's personal capital, creating the potential for an infinite return on investment.Built-in Risk Mitigation Elements: The original loan included a title insurance policy, and adding a prepayment penalty can further protect against refinancing and ensure a minimum return even in early exit scenarios.Rehabbed Property with Appreciation Potential: The property has been recently rehabbed, and there is an increase in property value, as shown by a BPO. There is opportunity for refinancing and profit in the near future.This case study illustrates how to potentially achieve infinite returns through strategic note investing. By thoroughly analyzing deals, leveraging private money, and mitigating risks, investors can unlock significant profits. If you are looking to fund or buy deals like this one, then make sure to book a call with Scott to find out how you can start investing in the "Sexy Side of Real Estate" now!Watch the Original VIDEO HERE!Book a Call With Scott HERE!Sign up for the next FREE One-Day Note Class HERE!Sign up for the WCN Membership HERE!Sign up for the next Note Buying For Dummies Workshop HERE!Love the show? Subscribe, rate, review, and share!Here's How »Join the Note Closers Show community today:WeCloseNotes.comThe Note Closers Show FacebookThe Note Closers Show TwitterScott Carson LinkedInThe Note Closers Show YouTubeThe Note Closers Show VimeoThe Note Closers Show InstagramWe Close Notes PinterestGet Signed Up For the WCN Membership HERE!
Frank Armodia, Drex Omanio, and Elined Eve Bacalando are Co-Founders at Presscue. Presscue is an app that allows citizens to report emergencies in one press of a button. May it be crime, fire, earthquake, landslide, or any accident, Presscue efficiently connects to the appropriate office/agency, allowing fast response to come to the rescue. This episode is recorded live at ICEBOX TBI, technology business incubator in Mindanao State University - General Santos in General Santos City, Region XII.In this episode | 01:01 Ano ang Presscue? | 05:29 What problem is being solved? | 11:07 What solution is being provided? | 19:52 What are stories behind the startup? 30:11 What is the vision? | 36:20 How can listeners find more information?ICEBOX TBI | Facebook: https://facebook.com/iceboxtbiTHIS EPISODE IS CO-PRODUCED BY:SPROUT SOLUTIONS: https://sprout.ph / https://bit.ly/SproutPayrollStarterAPEIRON: https://apeirongrp.comTWALA: https://twala.ioSYMPH: https://symph.coSECUNA: https://secuna.ioRED CIRCLE GLOBAL: https://redcircleglobal.comMAROON STUDIOS: https://maroonstudios.comAIMHI: https://aimhi.aiCHECK OUT OUR PARTNERS:Ask Lex PH Academy: https://asklexph.com (5% discount on e-learning courses! Code: ALPHAXSUP)Founders Launchpad: https://founderslaunchpad.vcHier Business Solutions: https://hierpayroll.comAgile Data Solutions (Hustle PH): https://agiledatasolutions.techSmile Checks: https://getsmilechecks.comCloudCFO: https://cloudcfo.ph (Free financial assessment, process onboarding, and 6-month QuickBooks subscription! Mention: Start Up Podcast PH)Cloverly: https://cloverly.techBuddyBetes: https://buddybetes.comHKB Digital Services: https://contakt-ph.com (10% discount on RFID Business Cards! Code: CONTAKTXSUP)Hyperstacks: https://hyperstacksinc.comOneCFO: https://onecfoph.co (10% discount on CFO services! Code: ONECFOXSUP)UNAWA: https://unawa.asiaSkoolTek: https://skooltek.coBetter Support: https://bettersupport.io (Referral fee for anyone who can bring in new BPO clients!)Britana: https://britanaerp.comWunderbrand: https://wunderbrand.comDrive Manila: https://facebook.com/drivemanilaphEastPoint Business Outsourcing Services: https://facebook.com/eastpointoutsourcingDoon: https://doon.phDVCode Technologies Inc: https://dvcode.techLookingFour Buy & Sell Online: https://lookingfour.comNutriCoach: https://nutricoach.comUplift Code Camp: https://upliftcodecamp.com (5% discount on bootcamps and courses! Code: UPLIFTSTARTUPPH)START UP PODCAST PHYouTube: https://youtube.com/startuppodcastphSpotify: https://open.spotify.com/show/6BObuPvMfoZzdlJeb1XXVaApple Podcasts: https://podcasts.apple.com/us/podcast/start-up-podcast/id1576462394Facebook: https://facebook.com/startuppodcastphPatreon: https://patreon.com/StartUpPodcastPHWebsite: https://phstartup.onlineEdited by the team at: https://tasharivera.com
In Episode 132 of Good Morning BSS World, I take you on a journey into the evolving BPO and GBS landscape of Georgia with a special guest, Sergo Baramia – CEO and Managing Partner at Evolvexe Group. Sergo offers a behind-the-scenes look at how Evolvexe emerged as one of Georgia's pioneering full-scope BPO providers and what makes the Georgian outsourcing market uniquely competitive.From customer service and content moderation to social media management and identity verification support, Evolvexe delivers a broad portfolio of outsourcing services tailored to global needs. Sergo unpacks why Georgia's language capabilities, international student community, and cost-efficiency make it an attractive destination for outsourcing – especially for industries like iGaming and tech support.The episode also dives into real-world operational dynamics, such as recruitment timelines, salary benchmarks, and attrition rates, offering a transparent look at what it takes to build a reliable outsourcing business in an emerging market. Learn how Evolvexe provides services in up to eight languages, attracts talent through work-from-home flexibility, and successfully serves clients across the globe — including tech giant ASUS.Whether you're exploring nearshore BPO options, interested in the Caucasus business scene, or simply love discovering new growth stories in global services, this episode will open your eyes to Georgia's untapped potential. Key points of the podcast:The BPO sector in Georgia is growing rapidly, driven by cost efficiency and a multilingual workforce.Evolvexe Group offers a range of BPO services including customer support, back office operations, and social media management, with a focus on international clients.Georgia's strategic advantage lies in its ability to provide high-quality services at competitive prices, attracting major international brands like ASUS.. Links:Sergo Baramia on Linkedin - https://www.linkedin.com/in/sergobaramia/ Evolvexe:www - https://www.evolvexe.com/FB - https://www.facebook.com/evolvexellcLinkedin - https://www.linkedin.com/company/evolvexe-llcTalk to AI about this episode - https://gmbw.onpodcastai.com/episodes/y8cp8oXNHUY/chat **************************** My name is Wiktor Doktór and on daily basis I run Pro Progressio Club https://klub.proprogressio.pl - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model. In the Good Morning BSS World podcast, apart from solo episodes, I share interviews with experts and specialists from global BPO/GBS industry.If you want to learn more about me, please visit my social media channels:YouTube - https://www.youtube.com/c/wiktordoktorHere is also link to the English podcasts Playlist - https://bit.ly/GoodMorningBSSWorldPodcastYTLinkedIn - https://www.linkedin.com/in/wiktordoktorYou can also write to me. My email address is - kontakt(@) wiktordoktor.pl **************************** This Podcast is supported by Patrons:Marzena Sawicka https://www.linkedin.com/in/marzena-sawicka-a9644a23/Przemysław Sławiński https://www.linkedin.com/in/przemys%C5%82aw-s%C5%82awi%C5%84ski-155a4426/Damian Ruciński https://www.linkedin.com/in/damian-ruci%C5%84ski/Szymon Kryczka https://www.linkedin.com/in/szymonkryczka/Grzegorz Ludwin https://www.linkedin.com/in/gludwin/Adam Furmańczuk https://www.linkedin.com/in/adam-agilino/Anna Czyż - https://www.linkedin.com/in/anna-czyz-%F0%9F%94%B5%F0%9F%94%B4%F0%9F%9F%A2-68597813/Igor Tkach - https://www.linkedin.com/in/igortkach/ If you like my podcasts give a like, subscribe and join Patrons of Good Morning BSS World as well. Here are two links to do so:Patronite - https://patronite.pl/wiktordoktor Patreon - https://www.patreon.com/wiktordoktor Or if you liked this episode and would like to buy me virtual coffee, you can use this link https://www.buymeacoffee.com/wiktordoktor - by doing so you support the growth and distribution of this podcast.Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.
Alejandro Sacramento is Co-Founder at Upsell. In Upsell, you can launch your e-commerce online store in under a minute effortlessly. Upsell is a homegrown Filipino company that enables e-commerce businesses to have their online store - focusing on the affordability and ease of use of the platform. Upsell also allows easy uploading and importing of inventory from other online store builders. This episode is recorded live at ICEBOX TBI, technology business incubator in Mindanao State University - General Santos in General Santos City, Region XII.In this episode | 01:06 Ano ang Upsell? | 04:51 What problem is being solved? | 09:19 What solution is being provided? | 21:33 What are stories behind the startup? 32:43 What is the vision? | 35:41 How can listeners find more information?UPSELL | Website: https://upsell.ph | Facebook: https://facebook.com/upsellofficialICEBOX TBI | Facebook: https://facebook.com/iceboxtbiTHIS EPISODE IS CO-PRODUCED BY:SPROUT SOLUTIONS: https://sprout.ph / https://bit.ly/SproutPayrollStarterAPEIRON: https://apeirongrp.comTWALA: https://twala.ioSYMPH: https://symph.coSECUNA: https://secuna.ioRED CIRCLE GLOBAL: https://redcircleglobal.comMAROON STUDIOS: https://maroonstudios.comAIMHI: https://aimhi.aiCHECK OUT OUR PARTNERS:Ask Lex PH Academy: https://asklexph.com (5% discount on e-learning courses! Code: ALPHAXSUP)Founders Launchpad: https://founderslaunchpad.vcHier Business Solutions: https://hierpayroll.comAgile Data Solutions (Hustle PH): https://agiledatasolutions.techSmile Checks: https://getsmilechecks.comCloudCFO: https://cloudcfo.ph (Free financial assessment, process onboarding, and 6-month QuickBooks subscription! Mention: Start Up Podcast PH)Cloverly: https://cloverly.techBuddyBetes: https://buddybetes.comHKB Digital Services: https://contakt-ph.com (10% discount on RFID Business Cards! Code: CONTAKTXSUP)Hyperstacks: https://hyperstacksinc.comOneCFO: https://onecfoph.co (10% discount on CFO services! Code: ONECFOXSUP)UNAWA: https://unawa.asiaSkoolTek: https://skooltek.coBetter Support: https://bettersupport.io (Referral fee for anyone who can bring in new BPO clients!)Britana: https://britanaerp.comWunderbrand: https://wunderbrand.comDrive Manila: https://facebook.com/drivemanilaphEastPoint Business Outsourcing Services: https://facebook.com/eastpointoutsourcingDoon: https://doon.phDVCode Technologies Inc: https://dvcode.techLookingFour Buy & Sell Online: https://lookingfour.comNutriCoach: https://nutricoach.comUplift Code Camp: https://upliftcodecamp.com (5% discount on bootcamps and courses! Code: UPLIFTSTARTUPPH)START UP PODCAST PHYouTube: https://youtube.com/startuppodcastphSpotify: https://open.spotify.com/show/6BObuPvMfoZzdlJeb1XXVaApple Podcasts: https://podcasts.apple.com/us/podcast/start-up-podcast/id1576462394Facebook: https://facebook.com/startuppodcastphPatreon: https://patreon.com/StartUpPodcastPHWebsite: https://phstartup.onlineEdited by the team at: https://tasharivera.com
Carren Mae Yongco, Anthony Yolach Lloveras, and Reinhart Logronio are Co-Founders at Artiverse. Artiverse is a platform where Filipino artists can showcase their work, connect with the community, earn from their crafts, and stay updated on art events and workshops. Artiverse is your gateway to Filipino artistry. This episode is recorded live at ICEBOX TBI, technology business incubator in Mindanao State University - General Santos in General Santos City, Region XII.In this episode | 01:03 Ano ang Artiverse? | 04:03 What problem is being solved? | 10:28 What solution is being provided? | 24:03 What are stories behind the startup? | 40:45 What is the vision? | 44:39 How can listeners find more information?ARTIVERSE | Website: https://waitlist.artiverse.online | Facebook: https://facebook.com/OfficialArtiverseICEBOX TBI | Facebook: https://facebook.com/iceboxtbiTHIS EPISODE IS CO-PRODUCED BY:SPROUT SOLUTIONS: https://sprout.ph / https://bit.ly/SproutPayrollStarterAPEIRON: https://apeirongrp.comTWALA: https://twala.ioSYMPH: https://symph.coSECUNA: https://secuna.ioRED CIRCLE GLOBAL: https://redcircleglobal.comMAROON STUDIOS: https://maroonstudios.comAIMHI: https://aimhi.aiCHECK OUT OUR PARTNERS:Ask Lex PH Academy: https://asklexph.com (5% discount on e-learning courses! Code: ALPHAXSUP)Founders Launchpad: https://founderslaunchpad.vcHier Business Solutions: https://hierpayroll.comAgile Data Solutions (Hustle PH): https://agiledatasolutions.techSmile Checks: https://getsmilechecks.comCloudCFO: https://cloudcfo.ph (Free financial assessment, process onboarding, and 6-month QuickBooks subscription! Mention: Start Up Podcast PH)Cloverly: https://cloverly.techBuddyBetes: https://buddybetes.comHKB Digital Services: https://contakt-ph.com (10% discount on RFID Business Cards! Code: CONTAKTXSUP)Hyperstacks: https://hyperstacksinc.comOneCFO: https://onecfoph.co (10% discount on CFO services! Code: ONECFOXSUP)UNAWA: https://unawa.asiaSkoolTek: https://skooltek.coBetter Support: https://bettersupport.io (Referral fee for anyone who can bring in new BPO clients!)Britana: https://britanaerp.comWunderbrand: https://wunderbrand.comDrive Manila: https://facebook.com/drivemanilaphEastPoint Business Outsourcing Services: https://facebook.com/eastpointoutsourcingDoon: https://doon.phDVCode Technologies Inc: https://dvcode.techLookingFour Buy & Sell Online: https://lookingfour.comNutriCoach: https://nutricoach.comUplift Code Camp: https://upliftcodecamp.com (5% discount on bootcamps and courses! Code: UPLIFTSTARTUPPH)START UP PODCAST PHYouTube: https://youtube.com/startuppodcastphSpotify: https://open.spotify.com/show/6BObuPvMfoZzdlJeb1XXVaApple Podcasts: https://podcasts.apple.com/us/podcast/start-up-podcast/id1576462394Facebook: https://facebook.com/startuppodcastphPatreon: https://patreon.com/StartUpPodcastPHWebsite: https://phstartup.onlineEdited by the team at: https://tasharivera.com
Mike Ortegon is a customer solutions director at Yoummday. He is an American based in London and he has a focus on the global travel industry - with a long track record of leadership roles in travel companies. Mark Hillary called Mike to talk about travel. How has it recovered since the pandemic? What trends are travel companies seeing that are new for the 2020s? Are travel companies becoming more proactive in their approach to the customer experience? Why are some people around the world protesting that there is too much tourism now? Mike talked about all these issues and explored how the customer experience is integral to ensuring that customers enjoy their travel and also want to remain loyal to the hotel/airline/travel agency they are using... https://www.linkedin.com/in/mikeortegon/ https://www.yoummday.com/ SUMMARY Mark Hillary and Peter Ryan discuss the evolving travel industry with Mike Ortegon, a customer solutions director at Yoummday. They explore the impact of anti-tourism protests, the rise of multi-generational travel, and the shift from reactive to proactive customer service. Ortegon highlights the importance of automation, local experiences, and inclusivity, noting that 50% of travelers now take more than one trip annually. He also emphasizes the need for travel companies to balance technology with human touch, especially for Gen Z, and to address accessibility challenges for travelers with mobility issues. The conversation underscores the industry's focus on enhancing customer experiences and adapting to changing travel behaviors.
The Cris Lomotoan Story - Part 3Bagama't naging aktibo na sa simbahan, nagkaroon naman ng hindi pagkakaunawaan sa pagitan ni Cris at ng kaniyang Pastor dahilan upang siya ay umalis.Nagtrabaho siya sa isang BPO company bilang call center agent. Hindi naging madali kay Cris na manindigan sa kaniyang pananampalataya nang masubok siyang muli sa bisyo na matagal na niyang tinalikuran. Muli nga ba siyang babalik sa maling gawain?Support CBN Asia today!https://www.cbnasia.com/giveSupport the show
In this episode of Good Morning BSS World, I connect across the Atlantic with Ahmed Refky, CEO of Planovate — an advisory firm based in Orlando, Florida, specializing in the CX and BPO sectors. With more than 25 years of global experience, Ahmed brings a wealth of insights on growth strategies, market entry, offshoring, and scaling for companies seeking to expand their customer experience operations.Drawing from his recent visit to Georgia, a rising star among emerging outsourcing destinations, Ahmed outlines the fundamentals of how markets - both new and mature - can position themselves to attract clients and investors. He stresses the importance of defining a clear value proposition, building strong people-first teams, and developing credible client references before profitability.We explore two key scenarios: how emerging destinations can become visible to global investors, and how established service providers can assess when and where to expand. From nailing down go-to-market strategies to balancing nearshore and offshore models, Ahmed provides practical frameworks based on real-world consulting experience.Crucially, Ahmed reminds us: “Relationships can't be built behind screens.” He urges stakeholders to blend physical presence with digital engagement, and avoid the trap of overselling. Whether you're a country looking to attract FDI or a BPO aiming to scale abroad, this episode is packed with actionable takeaways.Tune in for strategic insights, market dynamics, and real-world success stories that can help guide your next move in the global CX and BPO landscape. Key points of the podcast:Identifying and focusing on a clear value proposition is crucial for both emerging destinations and service providers to attract and retain clients effectively.Building strong, face-to-face relationships and understanding cultural affinities are essential components for successful client engagement and business growth.Overselling capabilities can damage trust and reputation, making it vital to accurately represent what can be realistically delivered. Links:Ahmed Refky on Linkedin – https://www.linkedin.com/in/ahmedrefky/Planovate - https://www.planovate.com/Talk to AI about this episode - https://gmbw.onpodcastai.com/episodes/nznooWH2LTo/chat **************************** My name is Wiktor Doktór and on daily basis I run Pro Progressio Club https://klub.proprogressio.pl - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model. In the Good Morning BSS World podcast, apart from solo episodes, I share interviews with experts and specialists from global BPO/GBS industry.If you want to learn more about me, please visit my social media channels:YouTube - https://www.youtube.com/c/wiktordoktorHere is also link to the English podcasts Playlist - https://bit.ly/GoodMorningBSSWorldPodcastYTLinkedIn - https://www.linkedin.com/in/wiktordoktorYou can also write to me. My email address is - kontakt(@) wiktordoktor.pl **************************** This Podcast is supported by Patrons:Marzena Sawicka https://www.linkedin.com/in/marzena-sawicka-a9644a23/Przemysław Sławiński https://www.linkedin.com/in/przemys%C5%82aw-s%C5%82awi%C5%84ski-155a4426/Damian Ruciński https://www.linkedin.com/in/damian-ruci%C5%84ski/Szymon Kryczka https://www.linkedin.com/in/szymonkryczka/Grzegorz Ludwin https://www.linkedin.com/in/gludwin/Adam Furmańczuk https://www.linkedin.com/in/adam-agilino/Anna Czyż - https://www.linkedin.com/in/anna-czyz-%F0%9F%94%B5%F0%9F%94%B4%F0%9F%9F%A2-68597813/Igor Tkach - https://www.linkedin.com/in/igortkach/ If you like my podcasts give a like, subscribe and join Patrons of Good Morning BSS World as well. Here are two links to do so:Patronite - https://patronite.pl/wiktordoktor Patreon - https://www.patreon.com/wiktordoktor Or if you liked this episode and would like to buy me virtual coffee, you can use this link https://www.buymeacoffee.com/wiktordoktor - by doing so you support the growth and distribution of this podcast.Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.
With Colombia recognized as a top BPO destination, TTEC is now hiring bilingual customer service reps at its Bogotá office. Earn a competitive salary and join an award-winning workplace culture that prioritizes work-life balance. Learn more at: https://www.ttecjobs.com/en/job/bogota/bilingual-customer-service-representative-english-spanish/44028/83270635072 TTEC City: Austin Address: 100 Congress Avenue Website: https://www.ttecjobs.com/en
Noel Gunay is Project Leader at ICEBOX TBI. ICEBOX TBI is a technology business incubator based in Mindanao State University - General Santos in General Santos City, Region XII. ICEBOX TBI is a DOST-assisted TBI supporting smart systems startups, providing mentorships, networks, office spaces, and more to their incubatees. Watch the episode to learn more about the services that ICEBOX TBI provides for startups! This episode is recorded live at ICEBOX TBI, technology business incubator in Mindanao State University - General Santos in General Santos City, Region XII.In this episode | 01:14 Ano ang ICEBOX TBI? | 06:14 What services are provided by the incubator? |15:08 Who are notable startups supported by the incubator? | 17:45 How can interested startups join? | 21:38 What is the story behind the incubator? | 25:10 How is the startup ecosystem in General Santos? | 40:07 What are future plans for the incubator? | 45:23 How can listeners find more information?ICEBOX TBI | Facebook: https://facebook.com/iceboxtbiTHIS EPISODE IS CO-PRODUCED BY:SPROUT SOLUTIONS: https://sprout.ph / https://bit.ly/SproutPayrollStarterAPEIRON: https://apeirongrp.comTWALA: https://twala.ioSYMPH: https://symph.coSECUNA: https://secuna.ioRED CIRCLE GLOBAL: https://redcircleglobal.comMAROON STUDIOS: https://maroonstudios.comAIMHI: https://aimhi.aiCHECK OUT OUR PARTNERS:Ask Lex PH Academy: https://asklexph.com (5% discount on e-learning courses! Code: ALPHAXSUP)Founders Launchpad: https://founderslaunchpad.vcHier Business Solutions: https://hierpayroll.comAgile Data Solutions (Hustle PH): https://agiledatasolutions.techSmile Checks: https://getsmilechecks.comCloudCFO: https://cloudcfo.ph (Free financial assessment, process onboarding, and 6-month QuickBooks subscription! Mention: Start Up Podcast PH)Cloverly: https://cloverly.techBuddyBetes: https://buddybetes.comHKB Digital Services: https://contakt-ph.com (10% discount on RFID Business Cards! Code: CONTAKTXSUP)Hyperstacks: https://hyperstacksinc.comOneCFO: https://onecfoph.co (10% discount on CFO services! Code: ONECFOXSUP)UNAWA: https://unawa.asiaSkoolTek: https://skooltek.coBetter Support: https://bettersupport.io (Referral fee for anyone who can bring in new BPO clients!)Britana: https://britanaerp.comWunderbrand: https://wunderbrand.comDrive Manila: https://facebook.com/drivemanilaphEastPoint Business Outsourcing Services: https://facebook.com/eastpointoutsourcingDoon: https://doon.phDVCode Technologies Inc: https://dvcode.techLookingFour Buy & Sell Online: https://lookingfour.comNutriCoach: https://nutricoach.comUplift Code Camp: https://upliftcodecamp.com (5% discount on bootcamps and courses! Code: UPLIFTSTARTUPPH)START UP PODCAST PHYouTube: https://youtube.com/startuppodcastphSpotify: https://open.spotify.com/show/6BObuPvMfoZzdlJeb1XXVaApple Podcasts: https://podcasts.apple.com/us/podcast/start-up-podcast/id1576462394Facebook: https://facebook.com/startuppodcastphPatreon: https://patreon.com/StartUpPodcastPHWebsite: https://phstartup.onlineEdited by the team at: https://tasharivera.com
Alyssa Vallejos is Operations Head at OJT Connect. OJT Connect is a philanthropic project founded by tech entrepreneur Romel Romero, based in San Diego, California. Recognizing the job skills mismatch in the Philippines, he envisioned a platform that bridges the gap between students and meaningful on-the-job training opportunities.In this episode | 01:44 Ano ang OJT Connect? | 06:26 What problem is being solved? | 13:07 What solution is being provided? | 31:32 What are stories behind the startup? | 45:05 What is the vision? | 51:04 How can listeners find more information?OJT CONNECT | Website: https://ojtconnect.com | Facebook: https://facebook.com/ojtconnectTHIS EPISODE IS CO-PRODUCED BY:SPROUT SOLUTIONS: https://sprout.ph / https://bit.ly/SproutPayrollStarterAPEIRON: https://apeirongrp.comTWALA: https://twala.ioSYMPH: https://symph.coSECUNA: https://secuna.ioRED CIRCLE GLOBAL: https://redcircleglobal.comMAROON STUDIOS: https://maroonstudios.comAIMHI: https://aimhi.aiCHECK OUT OUR PARTNERS:Ask Lex PH Academy: https://asklexph.com (5% discount on e-learning courses! Code: ALPHAXSUP)Founders Launchpad: https://founderslaunchpad.vcHier Business Solutions: https://hierpayroll.comAgile Data Solutions (Hustle PH): https://agiledatasolutions.techSmile Checks: https://getsmilechecks.comCloudCFO: https://cloudcfo.ph (Free financial assessment, process onboarding, and 6-month QuickBooks subscription! Mention: Start Up Podcast PH)Cloverly: https://cloverly.techBuddyBetes: https://buddybetes.comHKB Digital Services: https://contakt-ph.com (10% discount on RFID Business Cards! Code: CONTAKTXSUP)Hyperstacks: https://hyperstacksinc.comOneCFO: https://onecfoph.co (10% discount on CFO services! Code: ONECFOXSUP)UNAWA: https://unawa.asiaSkoolTek: https://skooltek.coBetter Support: https://bettersupport.io (Referral fee for anyone who can bring in new BPO clients!)Britana: https://britanaerp.comWunderbrand: https://wunderbrand.comDrive Manila: https://facebook.com/drivemanilaphEastPoint Business Outsourcing Services: https://facebook.com/eastpointoutsourcingDoon: https://doon.phDVCode Technologies Inc: https://dvcode.techLookingFour Buy & Sell Online: https://lookingfour.comNutriCoach: https://nutricoach.comUplift Code Camp: https://upliftcodecamp.com (5% discount on bootcamps and courses! Code: UPLIFTSTARTUPPH)START UP PODCAST PHYouTube: https://youtube.com/startuppodcastphSpotify: https://open.spotify.com/show/6BObuPvMfoZzdlJeb1XXVaApple Podcasts: https://podcasts.apple.com/us/podcast/start-up-podcast/id1576462394Facebook: https://facebook.com/startuppodcastphPatreon: https://patreon.com/StartUpPodcastPHWebsite: https://phstartup.onlineEdited by the team at: https://tasharivera.com
Jon Florence is the SVP of Industry Solutions at Xima Software. He is based in South Jordan, Utah. Xima is a contact center software company that is focused on AI solutions. Peter Ryan called Jon to discuss AI in CX. Beyond the hype, how can companies managing their own CX and BPOs all benefit from the use of AI in the contact center? What are the genuine and practical use cases that move the dial and which claims are just hype? What can you really do with AI today? https://www.linkedin.com/in/jon-florence-67019a79/ https://ximasoftware.com/ SUMMARY: Mark Hillary and Peter Ryan introduce Jon Florence, SVP of Industry Solutions at Xima Software. Jon explains his role in integrating AI into customer experience solutions. They delve into the hype cycle of AI, comparing it to the VoIP boom, and emphasize the importance of understanding business needs before implementing AI. Jon advises starting with simple AI tools like speech analytics and messaging bots, and stresses the need for certified integrations. He also highlights the importance of testing AI capabilities and ensuring long-term vendor stability to avoid future consolidation issues.
Jed Agayan is Founder at OMMU. OMMU is an online platform where creators and enthusiasts can collaborate together to organize events or simply just meet up. OMMU, from the word community, aims to bring everyone together - organizers, suppliers, equipment providers, consumers, and everyone concerned in any niche or advocacy. This episode is recorded live at ICEBOX TBI, technology business incubator in Mindanao State University - General Santos in General Santos City, Region XII.In this episode | 01:27 Ano ang OMMU? | 03:26 What problem is being solved? | 12:19 What solution is being provided? | 20:54 What are stories behind the startup? | 39:48 What is the vision? | 42:16 How can listeners find more information?ICEBOX TBI | Facebook: https://facebook.com/iceboxtbiTHIS EPISODE IS CO-PRODUCED BY:SPROUT SOLUTIONS: https://sprout.ph / https://bit.ly/SproutPayrollStarterAPEIRON: https://apeirongrp.comTWALA: https://twala.ioSYMPH: https://symph.coSECUNA: https://secuna.ioRED CIRCLE GLOBAL: https://redcircleglobal.comMAROON STUDIOS: https://maroonstudios.comAIMHI: https://aimhi.aiCHECK OUT OUR PARTNERS:Ask Lex PH Academy: https://asklexph.com (5% discount on e-learning courses! Code: ALPHAXSUP)Founders Launchpad: https://founderslaunchpad.vcHier Business Solutions: https://hierpayroll.comAgile Data Solutions (Hustle PH): https://agiledatasolutions.techSmile Checks: https://getsmilechecks.comCloudCFO: https://cloudcfo.ph (Free financial assessment, process onboarding, and 6-month QuickBooks subscription! Mention: Start Up Podcast PH)Cloverly: https://cloverly.techBuddyBetes: https://buddybetes.comHKB Digital Services: https://contakt-ph.com (10% discount on RFID Business Cards! Code: CONTAKTXSUP)Hyperstacks: https://hyperstacksinc.comOneCFO: https://onecfoph.co (10% discount on CFO services! Code: ONECFOXSUP)UNAWA: https://unawa.asiaSkoolTek: https://skooltek.coBetter Support: https://bettersupport.io (Referral fee for anyone who can bring in new BPO clients!)Britana: https://britanaerp.comWunderbrand: https://wunderbrand.comDrive Manila: https://facebook.com/drivemanilaphEastPoint Business Outsourcing Services: https://facebook.com/eastpointoutsourcingDoon: https://doon.phDVCode Technologies Inc: https://dvcode.techLookingFour Buy & Sell Online: https://lookingfour.comNutriCoach: https://nutricoach.comUplift Code Camp: https://upliftcodecamp.com (5% discount on bootcamps and courses! Code: UPLIFTSTARTUPPH)START UP PODCAST PHYouTube: https://youtube.com/startuppodcastphSpotify: https://open.spotify.com/show/6BObuPvMfoZzdlJeb1XXVaApple Podcasts: https://podcasts.apple.com/us/podcast/start-up-podcast/id1576462394Facebook: https://facebook.com/startuppodcastphPatreon: https://patreon.com/StartUpPodcastPHWebsite: https://phstartup.onlineEdited by the team at: https://tasharivera.com
What's on your mind? Let CX Passport know...What does customer experience look like in Ghana — and across Africa?In this *Greatest Hits* episode of CX Passport, Kojo Hayford takes us on a journey through customer experience transformation on the African continent. Kojo is the Founder and CEO of eSAL LLC, a firm leading the charge in Business Process Outsourcing and CX innovation in Ghana and beyond.Originally aired as E181, this conversation resonated because of Kojo's clarity, passion for talent development, and honest perspective on what it takes to build something meaningful and sustainable in a growing economy.CHAPTERS 00:00 Demographic dividend in Africa 01:40 Why Kojo founded eSAL 04:30 Customer experience in the Ghanaian context 08:42 Opportunities for BPO in Africa 13:55 Developing talent and future leaders 18:50 Serving global brands from Africa 21:40 First Class Lounge 26:45 Leadership and authenticity 30:10 Lessons from his father's legacyEpisode resources: Connect with Kojo Hayford on LinkedIn: https://www.linkedin.com/in/kojo-hayford Learn more about eSAL: https://www.esal.llcIf you like CX Passport, I have 3 quick requests:✅ Subscribe to the CX Passport YouTube channel https://www.youtube.com/@cxpassport ✅ Join other “CX travelers” with the weekly CX Passport newsletter https://cxpassport.kit.com/signup ✅ Bring
Alexandra de Castro is CEO at Auxera. Paul Steven Vidal is Programmer at Auxera. Auxera is innovating emergency healthcare response. They are currently prototyping an app that allows for one-tap emergency reporting with medical data access to help emergency responders prevent unnecessary deaths and save more lives. This episode is recorded live at University of Batangas Center for Business and Innovation (UB CBI). UB CBI is a technology business incubator based in University of Batangas - Lipa Campus.In this episode | 00:00 Introduction | 01:39 Ano ang Auxera? | 09:00 What problem is being solved? | 11:51 What solution is being provided? | 29:59 What are stories behind the startup? | 46:37 What is the vision? | 52:55 How can listeners find more information?UB CBI | Website | https://ubcbi.com | Facebook: https://facebook.com/ubcbiTHIS EPISODE IS CO-PRODUCED BY:SPROUT SOLUTIONS: https://sprout.ph / https://bit.ly/SproutPayrollStarterAPEIRON: https://apeirongrp.comTWALA: https://twala.ioSYMPH: https://symph.coSECUNA: https://secuna.ioRED CIRCLE GLOBAL: https://redcircleglobal.comMAROON STUDIOS: https://maroonstudios.comAIMHI: https://aimhi.aiCHECK OUT OUR PARTNERS:Ask Lex PH Academy: https://asklexph.com (5% discount on e-learning courses! Code: ALPHAXSUP)Founders Launchpad: https://founderslaunchpad.vcHier Business Solutions: https://hierpayroll.comAgile Data Solutions (Hustle PH): https://agiledatasolutions.techSmile Checks: https://getsmilechecks.comCloudCFO: https://cloudcfo.ph (Free financial assessment, process onboarding, and 6-month QuickBooks subscription! Mention: Start Up Podcast PH)Cloverly: https://cloverly.techBuddyBetes: https://buddybetes.comHKB Digital Services: https://contakt-ph.com (10% discount on RFID Business Cards! Code: CONTAKTXSUP)Hyperstacks: https://hyperstacksinc.comOneCFO: https://onecfoph.co (10% discount on CFO services! Code: ONECFOXSUP)UNAWA: https://unawa.asiaSkoolTek: https://skooltek.coBetter Support: https://bettersupport.io (Referral fee for anyone who can bring in new BPO clients!)Britana: https://britanaerp.comWunderbrand: https://wunderbrand.comDrive Manila: https://facebook.com/drivemanilaphEastPoint Business Outsourcing Services: https://facebook.com/eastpointoutsourcingDoon: https://doon.phDVCode Technologies Inc: https://dvcode.techLookingFour Buy & Sell Online: https://lookingfour.comNutriCoach: https://nutricoach.comUplift Code Camp: https://upliftcodecamp.com (5% discount on bootcamps and courses! Code: UPLIFTSTARTUPPH)START UP PODCAST PHYouTube: https://youtube.com/startuppodcastphSpotify: https://open.spotify.com/show/6BObuPvMfoZzdlJeb1XXVaApple Podcasts: https://podcasts.apple.com/us/podcast/start-up-podcast/id1576462394Facebook: https://facebook.com/startuppodcastphPatreon: https://patreon.com/StartUpPodcastPHWebsite: https://phstartup.onlineEdited by the team at: https://tasharivera.com
In this episode of The Ugandan Boy Talk Show, we sit down with Michael Niyitegeka, a trailblazer in Uganda's tech and education space, to explore the future of Business Process Outsourcing (BPO) and how it's transforming job opportunities for Ugandan youth.Michael, the Program Director at Refactory and Country Manager of ICDL Africa in Uganda, shares his insights on:✅ What BPO is and its potential for Uganda✅ Uganda's 5-year vision for BPO and youth employment✅ How AI and automation will reshape the job market✅ What the Ministry is doing to help youth tap into BPO opportunities✅ How rural and underprivileged communities can benefit from digital skilling✅ Real success stories of Ugandan youth thriving in BPO careersWith nearly 20 years of experience in leadership, tech, and education, Michael brings a wealth of knowledge and practical advice for anyone looking to understand the intersection of technology, youth empowerment, and digital transformation in Uganda.
This week, prepare to embark on a new musical journey that marks the exciting debut of "Rockabilly 2 Rachmaninoff," a captivating new series In the Flamingo Lounge dropping every two months on the second Saturday. Each episode promises unique insights, featuring a special guest from the Buffalo Philharmonic Orchestra. Joining us for the inaugural episode in the series, is Ron Spigelman, an acclaimed conductor with an impressive career spanning continents and genres. A native of Australia and an honors graduate of the Royal Academy of Music in London, Ron begins the 25/26 season as the new Principal Pops Conductor of the Buffalo Philharmonic Orchestra. No stranger to the BPO, he previously served as their Associate Conductor, among other notable roles including Music Director for the Fort Worth Dallas Ballet and the Springfield Symphony. He's also been Principal Pops Conductor for both the Fort Worth and Syracuse Symphonies. Ron's conducted everything from symphonic works, ballet, and opera to musical theater and over 30 live-to-film productions, including all eight Harry Potter films! He's shared the stage with a diverse array of artists, from classical virtuosos to pop icons like James Taylor, Leslie Odom Jr., and Gladys Knight. Beyond the baton, Ron is deeply committed to the community. He's board president of Harmony Project Tulsa, bringing music education to underSERVED youth. Ron recently graduated summa cum laude from Arizona State University, receiving a prestigious dean's medal. He lives in Tulsa with his wife, Laura, and their six children.
Ayumi Sato is CEO at EZ. Nadine Mae Lontoc is CFO at EZ. EZ is innovating fire safety through artificial intelligence. EZ is currently prototyping a robot device that can be installed in homes or offices that detects fire as early as possible and shoots fire extinguisher balls to quickly stop the fire from ravaging - preventing damage in personal lives and physical properties. This episode is recorded live at University of Batangas Center for Business and Innovation (UB CBI). UB CBI is a technology business incubator based in University of Batangas - Lipa Campus.In this episode | 01:15 Ano ang EZ? | 04:29 What problem is being solved? | 07:03 What solution is being provided? | 19:59 What are stories behind the startup? | 38:21 What is the vision? | 44:25 How can listeners find more information?UB CBI | Website: https://ubcbi.com | Facebook: https://facebook.com/ubcbiTHIS EPISODE IS CO-PRODUCED BY:SPROUT SOLUTIONS: https://sprout.ph / https://bit.ly/SproutPayrollStarterAPEIRON: https://apeirongrp.comTWALA: https://twala.ioSYMPH: https://symph.coSECUNA: https://secuna.ioRED CIRCLE GLOBAL: https://redcircleglobal.comMAROON STUDIOS: https://maroonstudios.comAIMHI: https://aimhi.aiCHECK OUT OUR PARTNERS:Ask Lex PH Academy: https://asklexph.com (5% discount on e-learning courses! Code: ALPHAXSUP)Founders Launchpad: https://founderslaunchpad.vcHier Business Solutions: https://hierpayroll.comAgile Data Solutions (Hustle PH): https://agiledatasolutions.techSmile Checks: https://getsmilechecks.comCloudCFO: https://cloudcfo.ph (Free financial assessment, process onboarding, and 6-month QuickBooks subscription! Mention: Start Up Podcast PH)Cloverly: https://cloverly.techBuddyBetes: https://buddybetes.comHKB Digital Services: https://contakt-ph.com (10% discount on RFID Business Cards! Code: CONTAKTXSUP)Hyperstacks: https://hyperstacksinc.comOneCFO: https://onecfoph.co (10% discount on CFO services! Code: ONECFOXSUP)UNAWA: https://unawa.asiaSkoolTek: https://skooltek.coBetter Support: https://bettersupport.io (Referral fee for anyone who can bring in new BPO clients!)Britana: https://britanaerp.comWunderbrand: https://wunderbrand.comDrive Manila: https://facebook.com/drivemanilaphEastPoint Business Outsourcing Services: https://facebook.com/eastpointoutsourcingDoon: https://doon.phDVCode Technologies Inc: https://dvcode.techLookingFour Buy & Sell Online: https://lookingfour.comNutriCoach: https://nutricoach.comUplift Code Camp: https://upliftcodecamp.com (5% discount on bootcamps and courses! Code: UPLIFTSTARTUPPH)START UP PODCAST PHYouTube: https://youtube.com/startuppodcastphSpotify: https://open.spotify.com/show/6BObuPvMfoZzdlJeb1XXVaApple Podcasts: https://podcasts.apple.com/us/podcast/start-up-podcast/id1576462394Facebook: https://facebook.com/startuppodcastphPatreon: https://patreon.com/StartUpPodcastPHWebsite: https://phstartup.onlineEdited by the team at: https://tasharivera.com
Thomas Oronti is the CEO at Advensus. He is based in Santo Domingo, Dominican Republic. The CX Files has explored many different nearshore options in the Caribbean region, but has never explored the Dominican Republic before and yet this location has the advantage of being able to easily offer customer support in English, Spanish, and French - thanks to Haiti also sharing the island of Hispaniola. https://maps.app.goo.gl/wgpE2LoSLp9tu6TX6 Peter Ryan talked to Thomas about the growing importance of the DR in the nearshore CX and BPO sector and how Advensus strongly focuses on the role of the agent in any CX strategy. https://www.linkedin.com/in/thomas-oronti-67777a12/ https://advensus.com/ SUMMARY: Mark Hillary and Peter Ryan discuss the Dominican Republic's growing importance in the BPO and CX sectors. Thomas Oronti, CEO of Advensus, highlights the DR's unique trilingual labor pool, strong English proficiency, and robust connectivity. Advensus has grown from 100 to over 5,500 seats in 19 years, offering services like translation, collections, and customer service. The DR's stability, political reliability, and cost-effectiveness make it a premier nearshore destination. Oronti emphasizes the need for better English training programs and the potential for servicing Spanish, French, and English markets. The DR's success is attributed to its flexible workforce and strategic location.
On This Episode: We've hit the 100-episode mark, we're looking back at how it all started. Cole Quarnberg is joined by the crew for a raw, unfiltered conversation about how far Long Range Tactics has come and where it's headed next. They look back on the matches that shaped them, the gear that's changed the game, and how real life. Kids, careers, and priorities has shifted their focus. From hot .223 loads and lightweight bipods to the burnout that comes with chasing match after match, this one's full of honest takes and plenty of laughs. Whether you've been here since day one or just found the podcast, this episode is a window into what keeps the crew going, what's changing in the sport, and why it all still matters. Sponsors: Silencer Central- https://bit.ly/LRTSIcentral Their educated staff is continually updated on new government regulations for the successful purchase and registration of silencers for your needs. Because of you – Silencer Central has grown to become one of the largest Class 3 dealers. They make it their mission to obtain inventory quickly, expediting communication and approvals from the Administrative Bureau of Alcohol, Tobacco, Firearms and Explosives (ATF). They aim to simplify your silencer purchasing experience. Born Primitive/ Outdoor- https://glnk.io/p9vpq/precision-disciple use code LRT15 for 15 % off all BPO apparel. Designed, owned, and tested by Navy Seals this stuff is the answer. Go take a peek and see what they have! Modular Driven Tech- https://bit.ly/MDT_LRT The Chassis and accessory source! USED WORLD-WIDE BY HUNTERS, COMPETITION SHOOTERS, LAW ENFORCEMENT AND MILITARY PERSONNEL. A PASSION FOR PRECISION, INNOVATION, AND A CONSTANT DRIVE TO HELP THEIR CUSTOMERS. Utah Airguns- https://utahairguns.com/ Discover the best selection of air guns, optics, and accessories at Utah Airguns. Shop top brands and find everything you need for your next adventure in one convenient location. Contacts: Email: cole@teampoi.com Instagram: https://www.instagram.com/longrangetactics/ Facebook: https://www.facebook.com/longrangtacticspodcast FB Group: https://www.facebook.com/groups/1046057499086896
Charles Juanillas is Co-Founder at UpLabs. UpLabs is a vehicular traffic data company focusing on data collection. They currently have installed cameras in Batangas, and they are looking to work with LGUs to utilize installed CCTVs for data collection. With the data they collect, UpLabs also provides insights and analysis for validating traffic management policies as well as policies for mitigating traffic accidents. This episode is recorded live at University of Batangas Center for Business and Innovation (UB CBI). UB CBI is a technology business incubator based in University of Batangas - Lipa Campus.In this episode | 01:26 Ano ang UpLabs? | 02:22 What problem is being solved? | 05:12 What solution is being provided? | 31:00 What are stories behind the startup? | 48:28 What is the vision? | 54:09 How can listeners find more information?UB CBI | Website: https://ubcbi.com | Facebook: https://facebook.com/ubcbiTHIS EPISODE IS CO-PRODUCED BY:SPROUT SOLUTIONS: https://sprout.ph / https://bit.ly/SproutPayrollStarterAPEIRON: https://apeirongrp.comTWALA: https://twala.ioSYMPH: https://symph.coSECUNA: https://secuna.ioRED CIRCLE GLOBAL: https://redcircleglobal.comMAROON STUDIOS: https://maroonstudios.comAIMHI: https://aimhi.aiCHECK OUT OUR PARTNERS:Ask Lex PH Academy: https://asklexph.com (5% discount on e-learning courses! Code: ALPHAXSUP)Founders Launchpad: https://founderslaunchpad.vcHier Business Solutions: https://hierpayroll.comAgile Data Solutions (Hustle PH): https://agiledatasolutions.techSmile Checks: https://getsmilechecks.comCloudCFO: https://cloudcfo.ph (Free financial assessment, process onboarding, and 6-month QuickBooks subscription! Mention: Start Up Podcast PH)Cloverly: https://cloverly.techBuddyBetes: https://buddybetes.comHKB Digital Services: https://contakt-ph.com (10% discount on RFID Business Cards! Code: CONTAKTXSUP)Hyperstacks: https://hyperstacksinc.comOneCFO: https://onecfoph.co (10% discount on CFO services! Code: ONECFOXSUP)UNAWA: https://unawa.asiaSkoolTek: https://skooltek.coBetter Support: https://bettersupport.io (Referral fee for anyone who can bring in new BPO clients!)Britana: https://britanaerp.comWunderbrand: https://wunderbrand.comDrive Manila: https://facebook.com/drivemanilaphEastPoint Business Outsourcing Services: https://facebook.com/eastpointoutsourcingDoon: https://doon.phDVCode Technologies Inc: https://dvcode.techLookingFour Buy & Sell Online: https://lookingfour.comNutriCoach: https://nutricoach.comUplift Code Camp: https://upliftcodecamp.com (5% discount on bootcamps and courses! Code: UPLIFTSTARTUPPH)START UP PODCAST PHYouTube: https://youtube.com/startuppodcastphSpotify: https://open.spotify.com/show/6BObuPvMfoZzdlJeb1XXVaApple Podcasts: https://podcasts.apple.com/us/podcast/start-up-podcast/id1576462394Facebook: https://facebook.com/startuppodcastphPatreon: https://patreon.com/StartUpPodcastPHWebsite: https://phstartup.onlineEdited by the team at: https://tasharivera.com
Summary In this conversation, Amas Tenumah and Bob Furniss discuss the intersection of sports fandom and the business of contact centers, particularly focusing on business process outsourcing (BPO). They explore the reasons companies choose to outsource their customer service operations, the challenges involved, and the evolving landscape of the BPO industry. The discussion emphasizes the importance of understanding core competencies, cost savings, and the need for competent consultants in the BPO space. Takeaways The NBA Finals can evoke strong emotions and rivalries. BPOs are third-party services handling customer interactions. Cost savings is the primary reason for outsourcing. Companies often outsource to focus on their core competencies. Successful outsourcing requires understanding what to delegate. BPOs can leverage scale and technology for efficiency. Choosing the right outsourcing partner is crucial. AI is changing the landscape of customer service. Consultants with deep contact center experience are valuable. The BPO industry is evolving to include more tech services. Chapters 00:00 NBA Finals and Personal Rivalries 01:15 Understanding BPOs and Contact Centers 02:26 The Decision to Outsource 03:35 Implementing Outsourcing Strategies 06:25 The BPO Industry's Shift to AI 08:07 Core Competencies in Outsourcing 10:52 Final Thoughts on BPO and Customer Care
In this episode, Scott Carson breaks down a tape of 187 note assets, offering expert insights into geographic distribution, loan performance, and due diligence strategies. This is a must-listen for note investors looking to navigate the current market.Key Points Covered:Geographic Analysis:Tape covers 33 states, with a significant concentration in Texas and Florida.Strategic state selection based on foreclosure timelines.Loan Performance Breakdown:Performing, sub-performing, and non-performing notes.BK Chapter 13, Chapter 7, and modifications.Financial Metrics:Interest rates, BPO dates, and unpaid principal balance (UPB).Review of last 12 months payment history and payment amounts.Identification of non-performing assets.Discussion of BPO values and average equity.Analytical Techniques:How to determine the equity amount in a property.Calculating offering price based on equity and payment data.How to determine potential ROI based on payment data.Key Due Diligence Steps:Checking local legal balances.Analyzing legal status of foreclosures and bankruptcies.Understanding key parameters used to evaluate each loan.Conclusion:Scott Carson provides a comprehensive guide to analyzing a note tape, arming investors with the knowledge to identify profitable opportunities and make informed bidding decisions. From geographic considerations to in-depth financial analysis, this episode is a valuable resource for anyone looking to succeed in the note investing space.Watch the Original VIDEO HERE!Book a Call With Scott HERE!Sign up for the next FREE One-Day Note Class HERE!Sign up for the WCN Membership HERE!Sign up for the next Note Buying For Dummies Workshop HERE!Love the show? Subscribe, rate, review, and share!Here's How »Join the Note Closers Show community today:WeCloseNotes.comThe Note Closers Show FacebookThe Note Closers Show TwitterScott Carson LinkedInThe Note Closers Show YouTubeThe Note Closers Show VimeoThe Note Closers Show InstagramWe Close Notes PinterestGet Signed Up For the WCN Membership HERE!
Allysa Virrey is CEO at Cropworks. Arrabella Bayani is CTO at Cropworks. Cropworks is developing a 3D crop planner for farmers. Their app integrates supply and demand information to determine the best crop diversification for farmers and gives them the optimal crop planning in a visual presentation - matched with the shape and size of their farm. Cropworks aims to help farmers maximize their profits by proper planning. This episode is recorded live at University of Batangas Center for Business and Innovation (UB CBI). UB CBI is a technology business incubator based in University of Batangas - Lipa Campus. In this episode | 01:12 Ano ang Cropworks? | 02:12 What problem is being solved? | 07:01 What solution is being provided? | 24:56 What are stories behind the startup? | 38:38 What is the vision? | 42:31 How can listeners find more information?UB CBI | Website: https://ubcbi.com | Facebook: https://facebook.com/ubcbiTHIS EPISODE IS CO-PRODUCED BY:SPROUT SOLUTIONS: https://sprout.ph / https://bit.ly/SproutPayrollStarterAPEIRON: https://apeirongrp.comTWALA: https://twala.ioSYMPH: https://symph.coSECUNA: https://secuna.ioRED CIRCLE GLOBAL: https://redcircleglobal.comMAROON STUDIOS: https://maroonstudios.comAIMHI: https://aimhi.aiCHECK OUT OUR PARTNERS:Ask Lex PH Academy: https://asklexph.com (5% discount on e-learning courses! Code: ALPHAXSUP)Founders Launchpad: https://founderslaunchpad.vcAgile Data Solutions (Hustle PH): https://agiledatasolutions.techSmile Checks: https://getsmilechecks.comCloudCFO: https://cloudcfo.ph (Free financial assessment, process onboarding, and 6-month QuickBooks subscription! Mention: Start Up Podcast PH)Cloverly: https://cloverly.techBuddyBetes: https://buddybetes.comHKB Digital Services: https://contakt-ph.com (10% discount on RFID Business Cards! Code: CONTAKTXSUP)Hyperstacks: https://hyperstacksinc.comOneCFO: https://onecfoph.co (10% discount on CFO services! Code: ONECFOXSUP)UNAWA: https://unawa.asiaSkoolTek: https://skooltek.coBetter Support: https://bettersupport.io (Referral fee for anyone who can bring in new BPO clients!)Britana: https://britanaerp.comWunderbrand: https://wunderbrand.comDrive Manila: https://facebook.com/drivemanilaphEastPoint Business Outsourcing Services: https://facebook.com/eastpointoutsourcingDoon: https://doon.phHier Business Solutions: https://hierpayroll.comDVCode Technologies Inc: https://dvcode.techLookingFour Buy & Sell Online: https://lookingfour.comNutriCoach: https://nutricoach.comUplift Code Camp: https://upliftcodecamp.com (5% discount on bootcamps and courses! Code: UPLIFTSTARTUPPH)START UP PODCAST PHYouTube: https://youtube.com/startuppodcastphSpotify: https://open.spotify.com/show/6BObuPvMfoZzdlJeb1XXVaApple Podcasts: https://podcasts.apple.com/us/podcast/start-up-podcast/id1576462394Facebook: https://facebook.com/startuppodcastphPatreon: https://patreon.com/StartUpPodcastPHWebsite: https://phstartup.onlineThis episode is edited by: https://tasharivera.com
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