The Brian Wright Show

Send us a Text Message."Brian Wright is a combination  of Marcus Lemonis from the Profit and the entire Shark Tank Team." Dr. Stacy FrankowitzTransform your life, career and/or business with global speaker and business consultant for Invisalign, Brian Wright. Brian  specializes in helping businesses install employee and customer experiences that lead to an improved culture and an increase in sales, customers, revenue and referrals. This podcast is dedicated to entrepreneurs, their employees and their family members. Take the journey to self-improvement and find ways to dominate every aspect of your life, your career and/or your business. Boost your business by mastering the transformative power of persuasion and pre-suasion! In this episode, we draw inspiration from Robert Cialdini's ground-breaking books, "The Power of Persuasion" and "The Power of Pre-Suasion," to explore how these psychological principles can revolutionize your customer interactions and significantly increase your sales conversion rates. Learn how to make an unforgettable first impression and turn your customers into superfans who will advocate for your brand, effectively lowering your advertising expenses.Discover the often-overlooked importance of building brand loyalty through exceptional internal interactions before customers even step foot in your business. We'll discuss how simple yet impactful actions like prompt phone responses, professional greetings, and an engaging digital presence can set your brand apart in a crowded market. By treating these efforts as strategic investments, you'll understand the long-term value of consistently delivering superior customer experiences, ultimately fostering a deeper connection with your audience.The concept of creating immersive customer journeys takes center stage as we unravel strategies to stand out in a commoditized market. From showcasing cutting-edge technology to training your receptionists to be proficient sales representatives, we cover it all. Effective communication and psychological tactics are key to reducing no-shows and ensuring a memorable experience from the initial contact through post-purchase interactions. This episode provides actionable insights into transforming your business practices and personal growth by focusing on unique, unforgettable customer experiences. Tune in and elevate your entrepreneurial journey with the power of pre-suasion and persuasion!

Send us a Text Message."Brian Wright is a combination  of Marcus Lemonis from the Profit and the entire Shark Tank Team." Dr. Stacy FrankowitzOn-Demand Phone Training Course: https://newpatientgroup.com/receptionist-phone-training/Transform your life, career and/or business with global speaker and business consultant for Invisalign, Brian Wright. Brian  specializes in helping businesses install employee and customer experiences that lead to an improved culture and an increase in sales, customers, revenue and referrals. This podcast is dedicated to entrepreneurs, their employees and their family members. Take the journey to self-improvement and find ways to dominate every aspect of your life, your career and/or your business. Today's episode showcases another way to grow your business through unique customer experiences. Today, we focus on answering your phones with proper sales, hospitality, verbiage, presentation and psychology skillsets using the power of the Halo Effect. This transformation in how your receptionist speaks is a game changer to reduce advertising costs and no shows, while skyrocketing new customers, sales and revenue. 

Send us a Text Message."Brian Wright is a combination  of Marcus Lemonis from the Profit and the entire Shark Tank Team." Dr. Stacy FrankowitzTransform your life, career and/or business with global speaker and  business consultant for Invisalign, Brian Wright. Take the journey to self-improvement and find ways to dominate every aspect of your life, your career and/or your business. Ever wonder how many opportunities slip through your fingers every time your business phone goes unanswered? In this episode of the Brian Wright Audio Experience, we unpack the hidden costs of neglecting customer calls during regular business hours. Discover why every missed call isn't just a lost sale—it can snowball into missed referrals and repeat business, costing you significantly over time. We emphasize the critical need to view hiring and training a receptionist as an essential investment in your business infrastructure, boosting both efficiency and revenue.We'll also touch on the fascinating concept of the halo effect and its psychological impact on customer decisions, laying the groundwork for our next episode where we'll dive deeper into effective receptionist training. Tune in to gain valuable insights on leadership, mindset, and strategies that will help you not only answer your phones but also enhance customer satisfaction and business growth. This episode promises to change how you think about every ring of your business phone. Don't miss it!Brian Wright specializes in helping businesses install employee and customer experiences that lead to an improved culture and an increase in sales, customers, and revenue. 

"Brian Wright is a combination  of Marcus Lemonis from the Profit and the entire Shark Tank Team." Dr. Stacy FrankowitzTransform your life, career and/or business with global speaker and lead business consultant for Invisalign, Brian Wright. Take the journey to self-improvement and find ways to dominate every aspect of your life. Apologies are in order – your wait is finally over, and trust me, the latest insights we're unpacking are worth the delay! I, Brian Wright, am back at the mic to share the bustling life of an entrepreneur and how focusing on what's within your reach, rather than the distractions around you, can elevate your game. We're rounding off our self-discipline series by examining the psychological progression of focus – an asset that's far too valuable to squander. Whether it's the tenacity needed for weight loss or the endurance required to run a business, this episode is your roadmap to mastering focus and driving success.It's time to toss aside the outdated belief that formal education is the only path to prosperity. This conversation is a treasure chest of self-education gems, revealing how books and introspection could be your golden tickets. Hear me out on how your environment and your tribe can significantly shape your wealth trajectory. Plus, for the business owners tuning in, discover why nurturing your team and enhancing customer experiences isn't just sound advice – it's the cornerstone of smart marketing. Embark on this journey with me to eliminate excuses, take ownership of growth, and cultivate a culture of perpetual betterment for magnified achievements.Wrapping things up, our call to action extends to the entrepreneurial minds managing their practices, from orthodontists to doctors, to dissect sales, marketing, and customer service gems that can be applied to any sector. As we venture deeper into season seven, your engagement is the fuel that propels this show forward. I urge you to connect with us on YouTube, share your thoughts, and sprinkle some five-star love our way on iTunes. Your support and patience have been our backbone, and for that, a heartfelt thank you. Until next time, keep thriving and keep tuning in!

Wanting to get more out of your life, career and/or business?  Wanting to improve your business culture through better leadership? Want to  increase new customers, referrals and revenue?   Want to decrease stress, chaos and advertising expenses?  If you answered yes to any of the above, you have come to the right place. Welcome to The Brian Wright Show, a podcast dedicated to entrepreneurs, business owners, their team members and all their families. Brian Wright is the lead business consultant and global speaker for AlignTechnology, the Makers of Invisalign and many others across the  globe. He specializes in growing businesses by improving leadership, culture,  This episode will dive into all of the following: Culture, leadership, sales,  new customers, customer experience, entrepreneur mindset, business owner success, marketing, increasing revenue, motivation, online marketing. Today's episode:Unlock the secret to unwavering self-discipline and harness the power of a clear vision with me, Brian Wright, in an episode that promises to transform the way you tackle your goals. We're not just chatting about the struggle against procrastination; we're celebrating your victories, big and small, following our previous discussions. Hear how listeners like you have taken bold steps to address challenges in their lives and careers, and let their stories ignite the same fire in you.Embark on a journey to craft your personal vision statement, an indispensable compass that guides you through the tumult of life's decisions. As you learn to articulate your deepest values and aspirations, you'll find clarity in chaos and strength to overcome fears and weaknesses. Whether you're a seasoned business owner or someone yearning for personal growth, discover the tools to build a foundation for sustainable success and the courage to align your actions with your true purpose.Before we part ways, remember that your vision is not merely a dream, but a tactical map for everyday choices. As we explore strategies to achieve peak mental and physical states, consider how reframing competition as a personal benchmark can drive your continual improvement. Share this episode with the visionaries in your life, and together, let's forge pathways to our most fulfilling lives and careers. Keep tuning in, keep evolving, and let's make our visions reality.

Wanting to improve your business culture through better leadership? Want to  increase new customers, referrals and revenue?   Want to decrease stress, chaos and advertising expenses?  Looking to get more out of life and/or your career? If you answered yes to any of the above, you have come to the right place. Welcome to The Brian Wright Show, a podcast dedicated to entrepreneurs, business owners, their team members and all their families. Brian Wright is the lead business consultant and global speaker for AlignTechnology, the Makers of Invisalign and many others across the  globe. He specializes in growing businesses by improving leadership, culture,  This episode will dive into all of the following: Culture, leadership, sales,  new customers, customer experience, entrepreneur mindset, business owner success, marketing, increasing revenue, motivation, online marketing. Today's Podcast Episode:Are you ready to conquer the beast of procrastination and cultivate the steel of discipline within? Prepare for a transformative journey on the Brian Wright Show, where we're launching a ten-part series to arm you with the tools to make quick, decisive moves that sculpt your personal and entrepreneurial success. This is where the rubber meets the road—from tackling the hesitation that sabotages your financial vigilance to addressing relationship rifts that echo into your business. I'm pulling back the curtain on the psychological showdown between action and avoidance, laying out the strategies that can pivot anxiety into achievement. Join me as we stare down the destructive effects of procrastination and chart a course towards unstoppable discipline. You'll hear about the times I've grappled with the reluctance to check my own bank balance and how that fear can be unfounded—a parallel that anyone with a pulse and a plan can relate to. But it's not just about the anecdotes; it's a deep dive into the four stages of psychological focus that are the bedrock of progress. Together, we'll face the tasks we've put on the back burner and ignite a clarity of focus that transforms our health, relationships, and careers. Let's break the chains of delay and step into a future punctuated by the power of decisive action.

Wanting to improve your business culture through better leadership? Want to  increase new customers, referrals and revenue?   Want to decrease stress, chaos and advertising expenses?  If you answered yes, you have come to the right place. Welcome to The Brian Wright Show, a podcast dedicated to entrepreneurs, business owners, their team members and all their families. Brian Wright is the lead business consultant and global speaker for AlignTechnology, the Makers of Invisalign and many others across the  globe. He specializes in growing businesses by improving leadership, culture,  This episode will dive into all of the following: Culture, leadership, sales,  new customers, customer experience, entrepreneur mindset, business owner success, marketing, increasing revenue, motivation, online marketing. Are fleeting bursts of inspiration truly the pillars of success? Prepare to be enlightened as we dissect the essence of true achievement—unwavering discipline over unpredictable motivation. Today's episode peels back the layers of psychological focus, revealing four critical stages that can transform the driven entrepreneur or anyone poised for personal growth into a paragon of success amidst life's tumult. Role-playing isn't just for actors; it's a strategy we unveil for mastering the art of disciplined focus, ensuring the insights shared here are not only absorbed but activated in your daily pursuit of greatness.As distractions multiply like digital rabbits, we arm you with the tools to maintain a laser-like focus on your long-term aspirations. We dissect common excuses that often camouflage our fears—revealing them as mere shadows that dissipate under the bright light of disciplined action. From the agility of decisive entrepreneurs to the power of reinvested customer relations, this episode is a treasure trove of strategies for those ready to cast aside hesitation and weave the fabric of their own destiny. Learn how to dismantle psychological barriers and sculpt a life of purposeful decisions with us, as success is not a privilege of circumstance but a conquest of disciplined focus.

Wanting to improve your business culture through better leadership? Want to  increase new customers, referrals and revenue?   Want to decrease stress, chaos and advertising expenses?  If you answered yes, you have come to the right place. Welcome to The Brian Wright Show, a podcast dedicated to entrepreneurs, business owners, their team members and all their families. Brian Wright is the lead business consultant and global speaker for AlignTechnology, the Makers of Invisalign and many others across the  globe. He specializes in growing businesses by improving leadership, culture,  This episode will dive into all of the following: Culture, leadership, sales,  new customers, customer experience, entrepreneur mindset, business owner success, marketing, increasing revenue, motivation, online marketing. Today's description: Imagine unlocking the secret to not only dodging the worst complaints your business could face but turning them into five-star reviews and glowing video testimonials. That's the goldmine we're exploring today, with insights into how such a proactive stance not only shields your reputation but also turbocharges your digital marketing across platforms like YouTube, TikTok, Instagram, and Facebook. Our candid discussion pulls back the curtain on creating a company culture that breathes customer satisfaction, and we dive into the art of transforming potential negatives into brand-building positives. With the help of an inspiring talk at the recent OrthoFi event in Denver, we bring personal experiences and audience connections to the fore, giving you an inside look at the powerful impact of engaging directly with your community.This episode is a masterclass in amplifying your business's success by leveraging the unsung power of unspoken customer complaints. We share the infinite mindset required by CEOs and business owners to pre-empt issues and foster a loyal fan base that does more than buy—they promote. From the nuanced dance of in-person customer interactions to the digital waltz of website user experience, we cover it all, ensuring you're equipped to craft a journey for your customers that's seamless, satisfying, and share-worthy. Tune in as we dissect the strategies that can lead to a thriving community of supporters who'll champion your brand at every turn, providing an authentic sales force that money can't buy.This episode will dive into all of the following: sales, increasing new customers, customer experience, entrepreneur mindset, business owner success, marketing, increasing revenue, motivation, online marketing. 

Wanting to increase new customers, referrals and revenue, while  decreasing advertising  costs? If you answered yes, you have come to the right place. Our host teaches sales through experience all over the world and is a trusted speaker for Invisalign and many others. The Brian Wright Show is dedicated to entrepreneurs, their employees and their families. Today's description: Ready to transform your passersby into die-hard fans? Buckle up as we unleash the secrets to maximizing sales and creating a culture that breeds success. Fresh from my electrifying session with the Invisalign team in Fort Lauderdale, I'm brimming with actionable tactics that will reshape your approach to customer engagement. Get a front-row seat to learn about the pivotal, yet often misunderstood business concept that will skyrocket you past the competition. We'll unwrap the essential trio: company culture, comprehensive training, and razor-sharp digital marketing strategies—your toolkit for etching your brand into the industry's hall of fame. Plus, I salute the inaugural attendees at the Lodge and Flying Horse in Colorado Springs for their mastery in exercises that set them up to dominate their sectors.Step into a world where hospitality and customer service are not just about meeting needs; they're about crafting experiences that linger long after the transaction. Our discussion traverses the halls of the Ritz-Carlton to the magic of Disney, pulling back the curtain on what truly sets apart the eminent from the average. We dissect how internal upgrades in leadership, innovation, and employee education can slash your advertising budget, all while triggering organic growth and a formidable referral network. The episode is your gateway to mastering the nuances of customer service that will not just impress but will also cement your business as an industry titan. So, let's embark on this journey together, and I promise, you'll walk away armed with the strategies to leave your competitors in the dust and your customers clamoring for more.Unlock the secrets to transforming mere customers into die-hard fans and learn why a rockstar internal culture is your ticket to sky-high sales and organic growth. On the latest Brian Wright audio experience, I take you behind the scenes of my illuminating session with the Invisalign team and gear up for an electrifying talk in Denver that will unleash the business titan within you. We're tearing down the barriers of misunderstood business jargon and laying out the blueprint for a company that shines without the crutch of traditional advertising. Dive into the potent mix of exceptional customer service, magnetic digital marketing, and why the Ritz-Carlton's approach to hospitality is the gold standard for creating not just satisfied customers, but enthusiastic brand advocates.Ready to redefine the game of customer service and watch your brand ascend to legendary status? This episode is a treasure trove of strategies for crafting an experience that doesn't just meet expectations but blows them out of the water. I'm revealing how the right blend of heartfelt welcomes, personalized tours, and tactful upselling can make your sales soar while cutting costs. We're also spotlighting the monumental impact of happy, well-treated employees on your bottom line. No matter the economic weather, these insights will help you build a resilient, flourishing business that leaves customers not just content, but utterly wowed—and coming back for more.

Ever been fed a line about the end-all secret to business success? Spoiler alert: it's not what you think. On the Brian Wright Show, we're spinning the narrative, peeling back the layers of what really powers companies to thrive. This episode is a treasure trove for anyone seeking to enhance their business savvy, with a heavy emphasis on the unsung hero of growth—customer loyalty. Join us as we dissect the misplaced obsession with advertising and refocus on the goldmine of fostering existing relationships. It's a candid take on what it truly takes to build a referral culture and leverage the might of word-of-mouth marketing.Let me regale you with tales of how the devil is in the details—those often overlooked elements that can rocket your business to stardom or sink it like a stone. I'll be sharing insights on why it's critical to finesse the finer points, from presentation to service, and how they can radically improve your sales and customer retention. Expect to hear a juicy analysis about the fall of giants like Blockbuster, and a personal experience that left me reeling, yet rich with lessons. This is your front-row seat to understanding the pivotal role of exceeding customer expectations and why it can be your ace in the hole.As we gear up to say goodbye to this installment, I'm serving up a preview of the delectable stories and strategies lined up for future episodes. The journey we're on isn't just about building businesses; it's about crafting legacies. So, here's to a wealthy year ahead, filled with episodes that will challenge, inspire, and equip you with the wisdom to play the long game in business and life. Remember, the next big thing isn't always where you expect to find it. Stay tuned, folks, and may your endeavors be as fruitful as they are fulfilling.About the Host:Brian Wright is a trusted speaker for Invisalign and is followed by entrepreneurs across the globe for his innovative ways of growing businesses. This podcast is dedicated to entrepreneurs, their families and the employees that work for them. 

Welcome to 2024, and what better way to start the year than exploring the nuances of leadership and entrepreneurship? Let's kick off with a heartening catch-up with Preston, my flight instructor. The parallels between aviation preparedness and business acumen are striking, and in our exchange, Preston's insights on handling in-flight stalls reveal the essence of adaptability—a quality equally vital in the corporate sphere. This conversation sets the stage for a deep dive into the importance of strong leadership, particularly during economic downturns, and the transformative power of a positive company culture.The reception desk is more than just the front line; it's a pivotal sales driver. This episode unpacks the often-overlooked value receptionists bring to the table in cultivating business growth. As we gear up for my speaking engagement at the MPG Iconic event, I'm charged to provide entrepreneurs with actionable strategies to outshine the competition. But it's not all business and strategy; we also analyze customer experience through the lens of the restaurant industry. Discover how the subtlest gestures can turn casual diners into loyal advocates and why the art of creating an unforgettable experience is paramount.Wrapping up, we shift focus inward. The real competition is often within our own walls, not outside. By fostering consistent improvement and emphasizing our unique value proposition, we can build a thriving brand. I draw on lessons from athletic discipline to demonstrate the importance of regular training and practice in enhancing our teams and service delivery. So, as we embark on this year's journey together, let's embrace every customer interaction as an opportunity to reinforce our brand and pave the way for a prosperous future. Here's to a year of growth, leadership, and exceptional customer experiences!

Ever wondered why the Navy SEALs prioritize trust over performance when hiring? Do you simply reward your 'star performers' without considering the substantial impact they might be having on the morale and performance of your entire team? Welcome to the Brian Wright audio experience, an empowering journey where we dissect our preconceived notions about trust, performance, and leadership within the business landscape. Drawing inspiration from the unique hiring philosophy of the Navy SEALs, we'll gain insights into how to reshape our hiring and retention strategies and when to reward or let go of employees.Now, let's reconsider the way we perceive gratitude in our businesses, careers, and lives as we embark on a special Thanksgiving episode. Together, we'll delve into the interplay between performance and trust, discovering how placing more emphasis on trust-related factors can transform our business culture and enhance overall performance. Moreover, we'll address intriguing queries from our previous session about the Navy SEALs' hiring approach. So before we delve into this enriching episode, I recommend you listen to that previous one to better grasp the context. Let's together navigate this exciting journey into the world of leadership, trust, and performance.

Imagine having the power to build a team that thrives in unity and excels in performance. It's no longer a dream as we share strategies from top organizations to help you assess and align your team with your values. We demystify the essence of leadership and the profound impact a positive culture can have, much like a coach setting up players for success. What makes an employee a valuable asset? Beyond their skills and abilities, it's their capacity for trust, leadership, and teamwork. We challenge the conventional business mindset, making a case for high performance and high trust.The conversation continues into the uncharted territory of toxic employees and their impact on the company culture. We dissect the different types of employees, including high performers with low trust, and how they can sabotage the performance of your team. Keeping the culture positive is critical, and we delve into ways to hire employees who are not just skilled but also trustworthy and respectful. A strong brand reputation begins with every customer interaction. So, we explore the need for the unsung heroes - the role players who are not superstars, but are integral to success. The journey to achieving a winning team and culture starts here. Tune in and let's elevate your hiring strategies together.

What if your leadership abilities could unlock unseen potential in your team? How would that revolutionize your work environment and overall success? We're embarking on the challenging path of leadership and managerial growth, putting under the microscope the essential question: Are you making other people better? We've ventured into the trenches of mid-level management, and have returned armed with strategies for amplifying your team's output, and we're willingly sharing our knowledge. You'll also get a peek into our recent trip to Sacramento, where we got our hands dirty with culture-building, hospitality, and salesmanship alongside a customer. We're also stoked to inform you about an upcoming event with Invisalign in Miami on January 19th.Shift into a higher gear with the second half of our discussion, where we examine the potent role of training in shaping superb leaders. We'll dissect the stark differences between bosses and leaders, and guide you towards a leadership style that positively resonates within your organization. We're talking about the significance of exceptional coaches, and the importance of fostering growth in both personal and professional lives. With real-life examples and stories gleaned from our years in various sectors, including orthodontics, this part of our podcast promises to be a treasure trove for those seeking to refine their leadership abilities. So, get ready, press play, and immerse yourself in this transformative journey.This episode focuses on team building through effective leadership abilities and culture creation. 

What if the only thing separating you from your entrepreneurial dreams is a simple decision? As Brian Wright discusses in this episode, your decisions are the driving force that determines the outcome of your life and business, and it's not your conditions that hold you back. Brian debunks the myth that a full-fledged business plan is required before you start, and instead emphasizes the importance of being a 'doer'. Listen in as he shares his insights on the correlation between fear, desires, and the journey to success.In this powerful episode, Brian speaks candidly about how a down economy reveals business weaknesses and how perceived failures can actually be stepping stones to success. Sharing his own experiences and observations, Brian encourages listeners to act on their desires and not let fear stall them. He also dispels the illusion that an education or wealth guarantees success, instead, he emphasizes the significance of individual decisions. Whether you're an aspiring entrepreneur or seeking motivation to overcome a struggling situation, this episode is a treasure trove of inspiration and motivation.

Brian Wright is a motivational speaker followed by entrepreneurs across the globe.He brings his business and life coaching expertise to the convenience of this video podcast. This can also be found on all major podcast channels. If you want to be inspired, if you own a business,, if you want to advance your career and/or life forward ... this is the podcast for you. Brian has dedicated his life those that want to achieve more out of life, more out of their business and more out of their career.Ready for personal and business transformation?  Join Brian Wright as he demystifies the importance of self-reflection for entrepreneurs. Fresh off season six of the New Patient Group podcast and an eye-opening trip to the culturally rich city of Montreal, he shares valuable insights on how your past experiences can shape your business's future success. If you love food and travel, you'll also enjoy Brian's gastronomic adventures at Vargas and Fioria Cafe.Let's talk about culture and leadership, shall we? These two pillars play a pivotal role in shaping both your business and personal life. As Brian passionately advocates for growth and improvement, he offers practical strategies to foster an extraordinary leadership culture and train employees for standout customer service. He'll challenge traditional advertising norms and inspire you to adopt a more organic approach to digital marketing. You'll also hear about the magic of personal ambition, sacrifice, and hard work in propelling individuals towards prosperity. Get ready for a business revolution!Ready for personal and business transformation?  Join Brian Wright as he demystifies the importance of self-reflection for entrepreneurs. Fresh off season six of the New Patient Group podcast and an eye-opening trip to the culturally rich city of Montreal, he shares valuable insights on how your past experiences can shape your business's future success. If you love food and travel, you'll also enjoy Brian's gastronomic adventures at Vargas and Fioria Cafe.Let's talk about culture and leadership, shall we? These two pillars play a pivotal role in shaping both your business and personal life. As Brian passionately advocates for growth and improvement, he offers practical strategies to foster an extraordinary leadership culture and train employees for standout customer service. He'll challenge traditional advertising norms and inspire you to adopt a more organic approach to digital marketing. You'll also hear about the magic of personal ambition, sacrifice, and hard work in propelling individuals towards prosperity. Get ready for a business revolution!

www.BrianWrightShow.com - Hire Brian to Speak at your Next Event! www.WrightChat.com The Answering Service that Made all Others Obsolete!Want to increase sales, revenue and referrals, while reducing advertising costs, headaches and other stress associated with running a business? If yes, this podcast is for you. The Brian Wright Show is consistently rated the best entrepreneur podcast and dedicated to business owners, entrepreneurs, their employees and the family members of all the previously mentioned.  About your host:Brian Wright is an entrepreneur, business and life coach, leader, philanthropist and motivational speaker and business growth consultant for some of the finest companies in the world, such as AlignTechnology, The Makers of Invisalign. He has helped thousands of business owners increase sales revenue and referrals, while reducing advertising costs and other common headaches associated with owning a business. He  is trusted by some of the most well known entrepreneurs across the globe as their business and life coach as well as some of the most well known companies in the world. His life is dedicated to helping business owners, their employees and their family members thrive during any economy. Brian's company WrightChat has revolutionized the answering service industry and made all previous answering services obsolete. WrightChat is a revolutionary answering service that helps businesses solve missed incoming calls as new patients or new prospective customers no longer leave voicemails. They simply call another business and you lose out on the revenue and the referral stream that would have come from that new client or new patient. This cause millions in lost opportunities and why answering services that just take a message are obsolete in the new economy. new patient phone call answering service designed for the new economy where new patients no longer leave voicemails when you don't answer .... they simply call another practice and buy from them. This causes millions in lost opportunities for practices. Enter WrightChat. We make all answering services obsolete by answering your new patient phone calls or new prospective customer phone calls, remotely accessing your scheduling software and scheduling them as if we were sitting in your office as your own employee. We can either answer the new patient calls (new prospective customer calls) you miss or replace the need for you to hire, train, etc. by answering all of them. The process is seamless, the prospect has no idea it wasn't your business and our in-house IT team makes it easy on you as we use your phone system, your phone number and your scheduling/ management software. We also handle your live web chat and contact prospective customers that submit a contact submission on your website. to get them scheduled on behalf of your business. Our plug and play system instantly increases your new patients/new customers, sales and revenue, while reducing advertising costs, stress and other headaches associated with running a business.  WrightChat agents are trained by our Co-Founder, Brian Wright. He is a global speaker for Invisalign, OrthoFi, DentalMonitoring, Henry Schein and other well respected companies in orthodontics and dentistry. He is a renowned expert in sales, customer service, consumer. psychology, presentation skills and more. Once you hear our agents answer your new patient calls you will never want your own employees to answer one again! Our commitment to weekly trainings, intense role plays, culture building and the highest levels of accountability create exceptional employee performance that will grow your practice and simultaneously reduce your workload. Contact us today!

www.BrianWrightShow.comwww.WrightChat.com The Answering Service that Made all Others Obsolete!Want to increase sales, revenue and referrals, while reducing advertising costs, headaches and other stress associated with running a business? If yes, this podcast is for you. The Brian Wright Show is consistently rated the best entrepreneur podcast and dedicated to business owners, entrepreneurs, their employees and the family members of all the previously mentioned.  About your host:Brian Wright is an entrepreneur, business and life coach, leader, philanthropist and motivational speaker and business growth consultant for some of the finest companies in the world, such as AlignTechnology, The Makers of Invisalign. He has helped thousands of business owners increase sales revenue and referrals, while reducing advertising costs and other common headaches associated with owning a business. He  is trusted by some of the most well known entrepreneurs across the globe as their business and life coach as well as some of the most well known companies in the world. His life is dedicated to helping business owners, their employees and their family members thrive during any economy. Brian's company WrightChat has revolutionized the answering service industry and made all previous answering services obsolete. WrightChat is a revolutionary answering service that helps businesses solve missed incoming calls as new patients or new prospective customers no longer leave voicemails. They simply call another business and you lose out on the revenue and the referral stream that would have come from that new client or new patient. This cause millions in lost opportunities and why answering services that just take a message are obsolete in the new economy. new patient phone call answering service designed for the new economy where new patients no longer leave voicemails when you don't answer .... they simply call another practice and buy from them. This causes millions in lost opportunities for practices. Enter WrightChat. We make all answering services obsolete by answering your new patient phone calls or new prospective customer phone calls, remotely accessing your scheduling software and scheduling them as if we were sitting in your office as your own employee. We can either answer the new patient calls (new prospective customer calls) you miss or replace the need for you to hire, train, etc. by answering all of them. The process is seamless, the prospect has no idea it wasn't your business and our in-house IT team makes it easy on you as we use your phone system, your phone number and your scheduling/ management software. We also handle your live web chat and contact prospective customers that submit a contact submission on your website. to get them scheduled on behalf of your business. Our plug and play system instantly increases your new patients/new customers, sales and revenue, while reducing advertising costs, stress and other headaches associated with running a business.  WrightChat agents are trained by our Co-Founder, Brian Wright. He is a global speaker for Invisalign, OrthoFi, DentalMonitoring, Henry Schein and other well respected companies in orthodontics and dentistry. He is a renowned expert in sales, customer service, consumer. psychology, presentation skills and more. Once you hear our agents answer your new patient calls you will never want your own employees to answer one again! Our commitment to weekly trainings, intense role plays, culture building and the highest levels of accountability create exceptional employee performance that will grow your practice and simultaneously reduce your workload. Contact us today!

www.BrianWrightShow.comwww.WrightChat.comWant to increase sales, revenue and referrals, while reducing advertising costs? If yes, this podcast is for you. The Brian Wright Show is consistently rated the best entrepreneur podcast and dedicated to business owners, entrepreneurs, their employees and the family members of all the previously mentioned.  About your host:Brian Wright is an entrepreneur, business and life coach, leader, philanthropist and motivational speaker and business growth consultant for some of the finest companies in the world, such as AlignTechnology, The Makers of Invisalign. He has helped thousands of business owners increase sales revenue and referrals, while reducing advertising costs and other common headaches associated with owning a business. He  is trusted by some of the most well known entrepreneurs across the globe as their business and life coach as well as some of the most well known companies in the world. His life is dedicated to helping business owners, their employees and their family members thrive during any economy. Brian's company WrightChat has revolutionized the answering service industry and made all previous answering services obsolete. WrightChat is a revolutionary answering service that helps businesses solve missed incoming calls as new patients or new prospective customers no longer leave voicemails. They simply call another business and you lose out on the revenue and the referral stream that would have come from that new client or new patient. This cause millions in lost opportunities and why answering services that just take a message are obsolete in the new economy. new patient phone call answering service designed for the new economy where new patients no longer leave voicemails when you don't answer .... they simply call another practice and buy from them. This causes millions in lost opportunities for practices. Enter WrightChat. We make all answering services obsolete by answering your new patient phone calls or new prospective customer phone calls, remotely accessing your scheduling software and scheduling them as if we were sitting in your office as your own employee. We can either answer the new patient calls (new prospective customer calls) you miss or replace the need for you to hire, train, etc. by answering all of them. The process is seamless, the prospect has no idea it wasn't your business and our in-house IT team makes it easy on you as we use your phone system, your phone number and your scheduling/ management software. We also handle your live web chat and contact prospective customers that submit a contact submission on your website. to get them scheduled on behalf of your business. Our plug and play system instantly increases your new patients/new customers, sales and revenue, while reducing advertising costs, stress and other headaches associated with running a business.  WrightChat agents are trained by our Co-Founder, Brian Wright. He is a global speaker for Invisalign, OrthoFi, DentalMonitoring, Henry Schein and other well respected companies in orthodontics and dentistry. He is a renowned expert in sales, customer service, consumer. psychology, presentation skills and more. Once you hear our agents answer your new patient calls you will never want your own employees to answer one again! Our commitment to weekly trainings, intense role plays, culture building and the highest levels of accountability create exceptional employee performance that will grow your practice and simultaneously reduce your workload. Contact us today!

www.BrianWrightShow.com www.WrightChat.comThis podcast is dedicated to business owners, entrepreneurs, their employees and the family members of all the previously mentioned.  About your host:Brian Wright is an entrepreneur, business and life coach, leader, philanthropist and motivational speaker and business growth consultant for some of the finest companies in the world, such as AlignTechnology, The Makers of Invisalign. He has helped thousands of business owners increase sales revenue and referrals, while reducing advertising costs and other common headaches associated with owning a business. He  is trusted by some of the most well known entrepreneurs across the globe as their business and life coach as well as some of the most well known companies in the world. His life is dedicated to helping business owners, their employees and their family members thrive during any economy. Brian's company WrightChat has revolutionized the answering service industry and made all previous answering services obsolete. WrightChat is a revolutionary answering service that helps businesses solve missed incoming calls as new patients or new prospective customers no longer leave voicemails. They simply call another business and you lose out on the revenue and the referral stream that would have come from that new client or new patient. This cause millions in lost opportunities and why answering services that just take a message are obsolete in the new economy. new patient phone call answering service designed for the new economy where new patients no longer leave voicemails when you don't answer .... they simply call another practice and buy from them. This causes millions in lost opportunities for practices. Enter WrightChat. We make all answering services obsolete by answering your new patient phone calls or new prospective customer phone calls, remotely accessing your scheduling software and scheduling them as if we were sitting in your office as your own employee. We can either answer the new patient calls (new prospective customer calls) you miss or replace the need for you to hire, train, etc. by answering all of them. The process is seamless, the prospect has no idea it wasn't your business and our in-house IT team makes it easy on you as we use your phone system, your phone number and your scheduling/ management software. We also handle your live web chat and contact prospective customers that submit a contact submission on your website. to get them scheduled on behalf of your business. Our plug and play system instantly increases your new patients/new customers, sales and revenue, while reducing advertising costs, stress and other headaches associated with running a business.  WrightChat agents are trained by our Co-Founder, Brian Wright. He is a global speaker for Invisalign, OrthoFi, DentalMonitoring, Henry Schein and other well respected companies in orthodontics and dentistry. He is a renowned expert in sales, customer service, consumer. psychology, presentation skills and more. Once you hear our agents answer your new patient calls you will never want your own employees to answer one again! Our commitment to weekly trainings, intense role plays, culture building and the highest levels of accountability create exceptional employee performance that will grow your practice and simultaneously reduce your workload. Contact us today!

www.BrianWrightShow.comwww.NewPatientGroup.comwww.WrightChat.comWelcome to another addition of The Brian Wright Show Podcast. Today's episode dives into how horrific customer service drives down your business often times without you even knowing it. Our Another Lost Opportunity Podcast episodes tell real life stories of events that occur that drive down new customers, customer and brand loyalty, sales, revenue, and so much more.  The teachings in this podcast intend to your change your mindset around marketing, culture, referrals, attracting new customers, training your employees, growing revenue, motivating your employees, increasing profit, having more fun at work, and so much more! About your Host:Brian Wright is an entrepreneur, business and life coach, leader, philanthropist and motivational speaker for some of the finest companies in the world, such as Invisalign and more. He has helped thousands of business owners thrive and his coaching is trusted by some of the most well known entrepreneurs across the globe. His life is dedicated to helping business owners, their employees and their family members thrive during any economy.A podcast dedicated to entrepreneurs, business owners, their employees and their families. 

www.BrianWrightShow.comwww.NewPatientGroup.comwww.WrightChat.comWelcome to another addition of The Brian Wright Show Podcast. Today's episode dives into the lie you have been told about the lifeline of your business and the importance of changing your mindset as it relates to your new and existing customers. The teachings in this podcast intend to your change your mindset around marketing, culture, referrals, attracting new customers, training your employees, growing revenue, motivating your employees, increasing profit, having more fun at work, and so much more! About your Host:Brian Wright is an entrepreneur, business and life coach, leader, philanthropist and motivational speaker for some of the finest companies in the world, such as Invisalign and more. He has helped thousands of business owners thrive and his coaching is trusted by some of the most well known entrepreneurs across the globe. His life is dedicated to helping business owners, their employees and their family members thrive during any economy.A podcast dedicated to entrepreneurs, business owners, their employees and their families. 

www.BrianWrightShow.comwww.NewPatientGroup.comwww.WrightChat.com Welcome to another episode of The Brian Wright Show Podcast. Today focuses on the number one success trait of billionaires and ties it into the worst marketing mistake business owners make in a down economy.  If you are wanting to grow your business, increase revenue and profit, work smarter and have more fun this episode intends to shift your mindset away from outside marketing and reshape your focus inside your doors.  About your Host:Brian Wright is an entrepreneur, business and life coach, leader, philanthropist and motivational speaker for some of the finest companies in the world, such as Invisalign and more. He has helped thousands of business owners thrive and is trusted by some of the most well known entrepreneurs across the globe as their business and life coach. His life is dedicated to helping business owners, their employees and their family members thrive during any economy. 

www.BrianWrightShow.comwww.NewPatientGroup.comwww.WrightChat.com Welcome to another episode of The Brian Wright Show. A business coaching, life coaching and entrepreneurial podcast dedicated to business owners, their employees and their family members.  Today is the first of many other episodes to follow that begin with the title, "Another Opportunity Lost." The podcasts that begin with this title tell real life stories of how businesses lose millions of dollars in lost opportunities without knowing about it. These stories are witnessed by Brian Wright when traveling to speak at events or to work closely with clients across the globe. Today's episode discusses an event that happened inside Cibo Express, a store inside airports across the country. This particular incident exemplifies how businesses lose revenue without even knowing, costing them to spend more money on advertising and why only the forward thinking can grasp why investing on marketing inside their doors always outproduces advertising outside their doors.

www.BrianWrightShow.comwww.NewPatientGroup.comwww.WrightChat.com Welcome to the first episode of the Brian Wright Show where an epic beginning to a new era for a new economy begins.  A life dedicated to helping business owners, their employees and their family members thrive in any economy.  About the Host:Brian Wright is an entrepreneur, business and life coach, leader, philanthropist and motivational speaker for some of the finest companies in the world, such as Invisalign and more. He has helped thousands of business owners thrive and is trusted by some of the most well known entrepreneurs across the globe as their business and life coach. His life is dedicated to helping business owners, their employees and their family members thrive during any economy.