Podcasts about culture hacker

In this episode we talked with author and thought leader Shane Green and discussed the top 10 most important things that a leader needs to do to create a high-performance culture that doesn't burn people out.Shane is highly-sought after keynote speaker, and the author of the acclaimed book Culture Hacker. Shane does a lot of work consulting with global Fortune 500 leaders on customer experience and organizational culture. He draws from his foundation at The Ritz-Carlton Hotel Company and his work in multiple industries to transform employee mindsets, habits, and skills to improve customer experiences and interactions. As the President & Founder of SGEi, Shane leads a team of professionals who inspire brands like the NBA, Westfield, Foot Locker, NetJets Inc., Cisco Systems, and BMW to reprogram their employee experiences to create loyal customers and raving fans.Join us as we discuss with Shane how to create a high-performance culture that doesn't burn people out. Hear Shane's insights into why having difficult conversations is a necessary part of management. Learn why customizing recognition and communicating effectively creates a healthy culture that builds up the people who are a good fit for your organization.If you would like to read the show notes on this episode you can find them on our website, Business Leadership Today: https://businessleadershiptoday.com/shane-green-on-creating-a-high-performance-culture/ If you enjoyed this interview and would like to hear more interviews like this, be sure to subscribe to the podcast.Also, if you'd like to help other people benefit from this podcast, please take a minute to leave a review.By sharing your thoughts, you'll help the podcast reach more people and help those people make a decision regarding whether this podcast might be of value to them.

"Ich habe hier ganz viele tolle Menschen getroffen, die viel Energie und Passion mitbringen, die sich aber selber gängeln oder gegängelt fühlen - und da habe ich mir gedacht: Dieses Potential und diese Energie, die da schlummert, die möchte ich wecken". Das erzählt Theres Kolell, Commercial Sales Manager bei Siemens Energy.  Sie beschäftigt sich mit New Work und ist fasziniert von Organisationen, in denen Menschen anders zusammenarbeiten und kommunizieren. In Dänemark erfährt sie bei Siemens Windpower, einem jungen Unternehmens-Bereich, wieviel Freiraum Mitarbeiter für eigene Entscheidungen haben - und eigene Entscheidungen auch erwartet werden. Und sie fragt sich, wie sie diese Impulse in ihre Organisation einbringen kann. Ihr Mitstreiter und Kollege ist Mathes Schulz, im echten Leben steht "Strategic Business Development" auf seiner Visitenkarte. Mathes kommt, wie er sagt "aus der technischen Ecke". Digitalisierung und IT sind auch privat sein Thema, und er hat sich entschlossen, diese Interesse auch in seinem Berufsumfeld nutzbar zu machen. Sein Anliegen: Digitale Werkzeuge sinnvoller nutzen, um besser zusammenzuarbeiten. Und so hat er, während er damals noch an den größten Maschinen der Welt als Abnahme-Ingenieur arbeitet, sich für die Nutzung der kleinsten Maschinen eingesetzt, Mikroprozessoren und Software, dem Toolset am digitalen Arbeitsplatz. Selber wollte er dazu lernen, und das Ziel war es, seinen Kollegen auch Lust auf das Lernen und Anwenden neuer Werkzeuge zu machen. Gemeinsam entsteht die Idee, eine Art von Zusammenarbeit in der Organisation zu fördern, Mitstreiter zu gewinnen, Impulse zu setzen. Sie nennen sich die Culture Hacker, und sie beginnen einen Kreis von Mitstreitern um sich zu scharen. Sie nutzen das Social Intranet und laden Menschen ein, mitzumachen. Mit "Weekly Posts" macht Mathes auf das Thema aufmerksam. Damit gewinnt er nicht nur neue Mitstreiter, sondern sie zeigen auch, dass das interne soziale Netzwerk wirklich einen sinnvollen Anwendungsfall hat: Eine Community aufzubauen. Und so beginnen sie unter anderem, IT Sessions anzubieten, obwohl sie nicht einmal von der IT sind. "Wir haben gefragt: Wollt Ihr mehr von unseren Tools lernen? Dann kommt in diesen Raum!" erzählt Mathes. Immer mehr Menschen kommen zusammen, die nicht nur über digitale Tools nachdenken wollten, sondern über andere Arten der Zusammenarbeit, Kommunikation und Entscheidung zu sprechen. Und damit ging es dann wirklich um Culture Hacking. "Culture Hacking in dem Sinn, die Organisation zu stören, nicht zu zerstören, kleine Impulse setzen und damit das System von innen heraus zu reformieren", erzählt Theres. Haben die Chefs am Anfang davon gewusst? "Ich habs meinem Chef erstmal nicht erzählt", erzählen die beiden. Sie legen los, ohne Mandat, in der festen Überzeugung, dass es keinen Auftrag braucht, die eigene Firma besser zu machen. "Wir haben das Thema als U-Boot begonnen", sagt Matthes. "Wir wollen die Leute um uns besser vernetzen". Sie schauen sich auch ausserhalb des eigenen Unternehmens um. Nehmen sich Urlaub und fahren auf eigene Kosten zum Augenhöhe Camp nach Berlin . Dort lernen sie andere Meetingstrukturen kennen, nehmen die Idee gleich mit, und versuchen diese, bei sich zu etablieren. Spätestens jetzt werden sie sichtbar, treten nach außen auf. Sie greifen viel auf, was schon da ist, tauschen sich mit den Siemens Grains aus, diskutieren das Thema "Du" und "Sie" und lernen einfach viel von anderen.

Culture Hacker by Shane Green, Founder & President of SGEi SGEinternational.com ShaneGreen.com HACK YOUR WORKPLACE CULTURE FOR GREATER PROFITS AND PRODUCTIVITY "I LOVE THIS BOOK!" ―CHESTER ELTON, New York Times bestselling author of All In and What Motivates Me "When companies focus on culture, the positive effects ripple outward, benefiting not just employees but customers and profits. Read this smart, engaging book if you want a practical guide to getting those results for your organization." ―MARSHALL GOLDSMITH, executive coach and New York Times bestselling author "Most books on customer service and experience ask leaders to focus on the customer first. Shane turns this notion on its head and makes a compelling case why leaders need to make 'satisfied employees' the priority." ―LISA BODELL, CEO of Futurethink and author of Why Simple Wins "This is a must read for anyone in a customer service-centric industry. Shane explains the path to creating both satisfied customers and satisfied employees." ―CHIP CONLEY, New York Times bestselling author and hospitality entrepreneur The question is not, "does your company have a culture?" The question is, "does your company have a culture that fosters outstanding customer experiences, limits employee turnover, and ensures high performance?" Every executive and manager has a responsibility to positively influence their workplace culture. Culture Hacker gives you the tools and insights to do it with simplicity and style. Culture Hacker explains: Twelve high-impact hacks to improve employee experience and performance How to delight and retain a multi-generational workforce The factors determining whether or not your employees deliver outstanding customer service

Culture Hacker by Shane Green, Founder & President of SGEi SGEinternational.com ShaneGreen.com HACK YOUR WORKPLACE CULTURE FOR GREATER PROFITS AND PRODUCTIVITY “I LOVE THIS BOOK!” ―CHESTER ELTON, New York Times bestselling author of All In and What Motivates Me “When companies focus on culture, the positive effects ripple outward, benefiting not just employees but customers […] The post Chris Voss Podcast – Culture Hacker by Shane Green, Founder & President of SGEi appeared first on Chris Voss Official Website.

Shane Green is an entrepreneur in learning and development and the author of the Culture Hacker. Shane discusses how a strong organizational culture enables companies to succeed in hard times by leveraging its employee engagement, values and leadership. www.shanegreen.com

My guest this episode is Shane Green, culture and leadership consultant and author of the book Culture Hacker. In our conversation, Shane explains the importance of culture and leadership, and why a strong employee experience (EX) is necessary for a great customer experience (CE) and sustainable profits. Learn more about Shane Green here: https://shanegreen.com/ Learn more about SGEi here: https://sgeinternational.com/

Too often authors start writing based on an idea they have or solution they think the market needs without having interacted with their target audience or taken the solution into the field.  Then when the final product is a flop they are disappointed and surprised. Today we chat with three incredible authors who have taken their direct experience working in the industry and created books to codify their message and help an even wider audience. We start with Chip Conley who is the Founder of the Modern Elder Academy.  Chip talks to us about not only identifying your audience but coming to understand what influences them.  In addition, he tells us about his experience working at Airbnb and how his time as a mentor-led to writing Wisdom at Work and coined the term "Modern Elder." Next up is Shane Green the CEO of SGEi and has drawn on his past experience at The Ritz-Carlton Hotel Company to create effective training to create meaningful change to corporate culture.  That valuable experience ultimately became his book Culture Hacker. Shane shares why you need to have a long term vision and how you can use it as a marketing tool. Last but certainly not least is Erika Andersen a founding partner of Proteus International and author of Be Bad First.  She shares how she wrote the book by mapping sections of it to her product offerings. Plus she shares how she uses her books to build credibility and increase brand awareness. When you are ready to turn your experience into a book be sure to read these tips to learn what your book will need from you!

Ep106 - Take This Pill, Change Your Life, Seriously! "You. On Purpose." Robert Richman This episode is wild! This was the most challenging episode I've ever recorded. Not only did I take a pill, but I also got emotional, scared, excited, and very confronted as my guest, Robert Richman, conducted his life-changing activation transformational approach on me live in the studio. This is also the first time on The DreamMason Podcast, my mentor, a coach of roughly 30 years, a Master Certified Coach, the Founder and CEO of Accomplishment Coaching, and the Host of The Coaching Show Podcast for 17 years joins me as my guest Co-Host. Our guest, Robert Richman, is a Culture Hacker, former Culture Strategist at Zappos, he's the creator of XPill, the author of X: The Story of a Magic Pill and the book The Culture BluePrint. As a Culture Strategist and Speaker he has worked with companies like Google, Westin, Toyota, and Eli Lilly. On this episode of The DreamMason Podcast we discuss: -The evolution of the XPill, BurningMan and The Matrix -The connection between the brain and language -How a pill that is simply brown rice powder and makes no claims is changing people's lives -How to use the XPill effectively -Uncut and unedited vulnerable XPill activation experience with Alex -Embracing the nightmare in Alex's mind -Embracing the dream in Alex's mind -What happens after XPill activation Thanks for listening. Please SHARE THIS EPISODE, TAG A FRIEND who needs to hear it, and SUBSCRIBE to The Dream Mason Podcast - so you don't miss an episode! You can connect with  Robert Richman Email: INFO@CULTUREBLUEPRINT.COM Twitter: @RobertRichman Web: www.RobertRichman.com LinkedIn: https://www.linkedin.com/in/robertrichman/ Christopher McAuliffe Web: http://christophermcauliffe.com Podcast: The Coaching Show You can connect with Alex Terranova here:  Instagram:@InspirationalAlex  Website: www.TheDreamMason.com  Email: Alex@TheDreamMason.com  Remember, You are a DreamMason®…  Because Your Dreams Don't Build Themselves. Alex Terranova is a DreamMason, the author of Fictional Authenticity, a Personal & Professional Performance Coach, and he Hosts The DreamMason Podcast, & Co-Hosts The Coaching Show Podcast. He supports strong & successful high achievers to unmask convention, embrace the rebel within them, and more deeply explore the complex and agitated edges of our existence to create more clarity, freedom, and success. Alex has been featured on NBC, Fox, Focus TV's Good Morning LaLa Land, NBC Radio, Elephant Journal, The Rising Man Podcast, The Sovereign Society Podcast, Love Living Radio, and an episode of The Villain Crusher.

In this episode, Gabe talks with Maya Zuckerman, a regenerative entrepreneur, transmedia producer, story architect and author, and culture hacker. They discuss the regenerative narrative and how you can support the movement, Em's Theory, a sci-fi/fantasy series that Maya is currently writing, and finally, the concept of “Topia” and what it means for us.Support the show

Companies will spend almost a billion dollars in the US this year on training, but what should your training be focused on?  Shane Green, President of SGEi and author of "Culture Hacker" joins Peter to tell you why training might actually be the last piece of the puzzle your company needs to move its customer service forward.   Starting his career at the Ritz-Carlton, Shane has become a leader in customer experience and organization culture.  Together Peter and Shane discuss the process of turning customer experience knowledge into a book.  How important it is to have your content out in all aspects of the market, and why re-purposing content can save you time and grow your audience.

How to make your organization GREAT, with Shane Green Shane Green, A world-renowned keynote speaker, author of Culture Hacker, and television personality, Shane Green is a business magnate who consults global Fortune 500 leaders on customer experience and organizational culture. Shane draws upon his foundation at The Ritz-Carlton Hotel Company and works in multiple industries to transform your employees’ mindset, experience, and habits to improve customer experience, employee retention, and organizational performance. As a catalyst for the modern service economy, Shane Green and his team inspire companies and their people to move beyond the mundane and out of status quo so they want to exceed the expectations of their internal and external customers. His tips to become more culturally aware are: If your organization has values (and yes, it has values), make sure those values carry meaning to the people working in your organization. And you know what? Fresh them up while you're at it. You'll be surprised how much that will mean to them. Select the right people for your organization. Both for your sake and for their sake. It will take more time, but in the end, it will get you the right people on board and will save you a ton of money avoiding hiring the wrong type of people. What does the first day of work look like for someone new in your organization? Make it an experience rather than a procedure they need to go through. Make them :) at the end of the day. Interview Links Links that are mentioned in this episode: Email: shane@shgreen.com Get the book Culture Hacker here

Culture, is the one you have had, the one you need moving forward? Our guest on this episode is Shane Green. He is a world-renowned keynote speaker, author of the brand new book: Culture Hacker, and television personality, he is a business magnate who consults global Fortune 500 leaders on customer experience and organizational culture. Shane draws upon his foundation at The Ritz-Carlton Hotel Company and work in multiple industries to transform employees’ mindset, experience, and habits to improve customer experience, employee retention, and organizational performance. As a catalyst for the modern service economy, Shane Green and his team inspire companies and their people to move beyond the mundane and out of status quo so they want to exceed the expectations of their internal and external customers. Shane Green has worked with brands like the NBA, Westfield, Foot Locker, NetJets Inc., W Hotels, Madison Square Gardens, Cisco Systems, and BMW to reprogram their employee mindset and skills to create loyal customers and raving fans. More on Shane Green and his Book "Culture Hacker" http://ShaneGreen.com More on hiring the host Dov Baron Who is a Headline Speaker - Independent Leadership Advisor to the UN - Expert to 150 C-Suite Advisors - Inc Mag Top100 Leadership Speaker: http://FullMontyLeadership.com With gratitude, Dov… My Authentic Leadership Matrix is free this link: http://matrix.fullmontyleadership.com Click here for my Entrepreneur.com article on why you might already be losing your best people and what you can do about it: https://www.entrepreneur.com/article/254416 Or if you are truly serious about keeping your top talent... Then my “Fiercely Loyal” book is for you! Plus get your free: “How to instantly bond any team” infographic: http://fiercelyloyalbook.com See acast.com/privacy for privacy and opt-out information.

He's one of the most accomplished sports business execs. Scott O'Neil is the CEO of the NHL's NJ Devils, NBA's Philadelphia 76'ers AND the Prudential Center. (Yes, all three at the same time.) He's spent time as the President of Madison Square Garden and SVP at the National Basketball Association. I met Scott while working in the NBA and I've always been drawn to his contagious energy and unique leadership style. In this episode, we discuss everything from leadership to company culture to the secret of life - just to name a few of many topics. Show Notes: Scott's Why Not Now? moment happened when he left Madison Square Garden and added a new filter to how he evaluates opportunities on his career path. How Scott continues to grow company revenue despite the team's performance on the court and/or ice. Scott's unique formula for company culture. His goal is to create the greatest place to work in the world. How Scott motivates his employees (the majority are millennials). As a leader, Scott talks about how he manages standing up for what he believes while not falling down the slippery slope of the polarizing political rhetoric. He also shares how he empowers his staff to stand up for what they believe. A large percentage of Scott's leadership team are women. Scott shares his approach to empowering women. Scott shares his experience attending Harvard (also he has delivered a commencement speech!) Tips for running a great meeting. Scott reveals the secret to life. (NBD) How Scott keeps his mind healthy. Scott's current Why Not Now? Pirates or Ninjas, who is tougher according to Scott? What keeps Scott up at night? What advice Scott would give to his younger self? Books & Reference Links: Follow Scott on  Twitter Leadership and Self-Deception by The Arbinger Institute The No Asshole Rule by Robert Sutton Around the World in 80 Days by Jules Verne Men of Honor by David Robbins

In preparation for her keynote session at AppSec EU 2017 in Belfast, Shannon Lietz continues to explore the integration of DevOps and security. This is a recording of her session at RSAC 2017 in San Francisco.

Welcome to Transmedia Talk, a podcast covering all things Story. Transmedia Talk is co-hosted by Nick Braccia, Dee Cook, and Haley Moore and looks to shed light on the topic of transmedia storytelling with commentary, interviews and tips on how storytelling is moving into the 21st century. Download | Subscribe with RSS |Subscribe with iTunes Jan Libby, the creator of Snow Town, talks with us about story, immersion, and her plan to turn her short ARG into a replayable app. Hosts: Nick Braccia from Culture Hacker Haley Moore Dee Cook from Dog Tale Media Robert Pratten from&hellip read more