Podcasts about Belfast

Alors que la Russie peut potentiellement compter sur une réserve active de deux millions de soldats, pour éviter la mobilisation très impopulaire. L'Ukraine est face à un problème insoluble... celle d'une démocratie qui rechigne à enrôler de force... pour l'instant, pas question d'abaisser l'âge de la mobilisation au-dessous de 25 ans, le gouvernement a même assoupli la loi martiale et permis aux hommes de 18 à 22 ans de traverser la frontière librement. Résultat : Berlin a vu le nombre d'arrivées de jeunes hommes en provenance de Kiev bondir depuis fin août 2025.   Dans l'est de l'Ukraine, près du front, Anastasia Becchio a rencontré des divisions en manque de soldats.   Le débat autour du service militaire en Allemagne  Et alors que l'ensemble de l'Europe se réarme pour faire face à la menace russe et au désengagement américain, la question du service militaire n'est plus un tabou. En Allemagne, il doit être réintroduit dès le premier janvier prochain, mais sous quelle forme ? C'est toute la question, Delphine Nerbollier.     En Irlande du Nord, la désillusion après le procès du Bloody Sunday C'est un procès emblématique qui s'est terminé en fin de semaine dernière, en Irlande du Nord, à Belfast. Celui d'un soldat britannique, le soldat F, qui comparaissait 53 ans après les faits pour avoir tiré sur la foule des manifestants, lors du tristement célèbre Bloody Sunday. Accusé de deux meurtres, il a finalement été acquitté, faute de preuve.   Dans une région meurtrie par la guerre civile, la mort de 14 militants pacifistes abattus par les parachutistes, le 30 janvier 1972, à Londonderry, reste une blessure.  Dans cette ville que les Irlandais appellent Derry, Clémence Pénard a pu rencontrer les familles des victimes qui ne se faisaient de toute façon guère d'illusion.   Les enquêtes autour des «affaires» de l'homme politique belge Didier Reynders. La chronique de la revue d'investigation Medor  Un homme politique belge central, Didier Reynders, ancien ministre des Finances pendant dix ans, puis ministre des Affaires étrangères et enfin commissaire européen à la Justice, est aujourd'hui accusé de blanchiment d'argent. 700 000 euros sont en jeu. On en parle avec Philippe Engels, journaliste à la revue d'investigation belge Medor.  

Phil and Nick return with the podcast on a special snooker night as Jack Lisowski finally wins his first ranking event at the age of 34, beating Judd Trump 9-8 to win the Northern Ireland Open. There's plenty of reflection on the week overall, including Phil's time in Belfast. Plus we look ahead to the International Championship. Keep your snooker views coming to us, and your memories of the podcast ahead of our fifth birthday. Learn more about your ad choices. Visit podcastchoices.com/adchoices

Nach langen Jahren des Wartens, vielen bitteren Finalniederlagen, sportlichen & privaten Rückschlägen und dem Druck, der beste Spieler aller Zeiten sein zu müssen, der nie einen Titel gewinnt, hat Jack Lisowski endlich den Fluch beseitigt und seinen ersten Titel geholt. Im Finale der Northern Ireland Open behielt der 34-jährige in einem nicht immer hochklassigen, aber spannenden Match gegen seinen besten Freund Judd Trump mit 9:8 die Oberhand. Es war ein Kopf-an-Kopf-Rennen bis zum Schluss, mit sehr vielen Chancen auf beiden Seiten. Kathi und Chris freuen sich mit der gesamten Snooker-Community für Jack Lisowski. Dieser Podcast wird vermarktet von der Podcastbude.www.podcastbu.de - Full-Service-Podcast-Agentur - Konzeption, Produktion, Vermarktung, Distribution und Hosting.Du möchtest deinen Podcast auch kostenlos hosten und damit Geld verdienen?Dann schaue auf www.kostenlos-hosten.de und informiere dich.Dort erhältst du alle Informationen zu unseren kostenlosen Podcast-Hosting-Angeboten. kostenlos-hosten.de ist ein Produkt der Podcastbude.

Nach langen Jahren des Wartens, vielen bitteren Finalniederlagen, sportlichen & privaten Rückschlägen und dem Druck, der beste Spieler aller Zeiten sein zu müssen, der nie einen Titel gewinnt, hat Jack Lisowski endlich den Fluch beseitigt und seinen ersten Titel geholt. Im Finale der Northern Ireland Open behielt der 34-jährige in einem nicht immer hochklassigen, aber spannenden Match gegen seinen besten Freund Judd Trump mit 9:8 die Oberhand. Es war ein Kopf-an-Kopf-Rennen bis zum Schluss, mit sehr vielen Chancen auf beiden Seiten. Kathi und Chris freuen sich mit der gesamten Snooker-Community für Jack Lisowski. Dieser Podcast wird vermarktet von der Podcastbude.www.podcastbu.de - Full-Service-Podcast-Agentur - Konzeption, Produktion, Vermarktung, Distribution und Hosting.Du möchtest deinen Podcast auch kostenlos hosten und damit Geld verdienen?Dann schaue auf www.kostenlos-hosten.de und informiere dich.Dort erhältst du alle Informationen zu unseren kostenlosen Podcast-Hosting-Angeboten. kostenlos-hosten.de ist ein Produkt der Podcastbude.

Four stories from 17 October 2025 told at an event in Derry/Londonderry in partnership with the Churches Trust. The theme was Faith: Cat felt she was losing her faith; Joseph wondered about a vocation; Kenny rediscovered his faith amidst adversity; Linda was hidden in an onion bag. Paul is your host. Tenx9 is a live storytelling event where nine people have up to ten minutes each to tell a true story from their own life on a particular theme. It began in Belfast in 2011 in the Black Box, started by Paul Doran & Pádraig Ó Tuama. You'll find all the upcoming dates at tenx9.com/events, our guidelines at tenx9.com/guidelines & you can submit your stories at tenx9.com/submissions.

Jack Lisowski und Judd Trump bestreiten das Finale der Northern Ireland Open. Lisowski fügte seiner famosen Woche ein neues Kapitel hinzu und schlug Zhou Yuelong klar mit 6:1. Starkes Breakbuilding gepaart mit großartigen langen Einsteigern sorgte für ein deutliches Ergebnis. Trump hingegen überlebte ein hochklassiges Matchplay-Duell gegen Mark Allen. Die beiden schenkten sich taktisch nichts, tolle Breaks wechselten sich ab mit famosen Safety-Duellen. Kathi und Chris besprechen die Halbfinals von Belfast und schauen auf das spannende Finale voraus. Dieser Podcast wird vermarktet von der Podcastbude.www.podcastbu.de - Full-Service-Podcast-Agentur - Konzeption, Produktion, Vermarktung, Distribution und Hosting.Du möchtest deinen Podcast auch kostenlos hosten und damit Geld verdienen?Dann schaue auf www.kostenlos-hosten.de und informiere dich.Dort erhältst du alle Informationen zu unseren kostenlosen Podcast-Hosting-Angeboten. kostenlos-hosten.de ist ein Produkt der Podcastbude.

Reaction straight from a rain soaked Elland Road as a resolute Leeds United side bagged twice early and then held off the Hammers.

Judd Trump gegen Mark Allen und Zhou Yuelong gegen Jack Lisowski sind die Halbfinals bei den Northern Ireland Open. Allen und Zhou bestritten schon das erste Finale der Home Nations Series in dieser Saison, während sich Trump und Lisowski in dieser Spielzeit erstmals in solchen Gefilden befinden. Kathi und Chris blicken auf ein spaßiges Wohlfühl-Lineup im Halbfinals von Belfast voraus und fassen die gestrigen Viertelfinals ausgiebig zusammen. Dieser Podcast wird vermarktet von der Podcastbude.www.podcastbu.de - Full-Service-Podcast-Agentur - Konzeption, Produktion, Vermarktung, Distribution und Hosting.Du möchtest deinen Podcast auch kostenlos hosten und damit Geld verdienen?Dann schaue auf www.kostenlos-hosten.de und informiere dich.Dort erhältst du alle Informationen zu unseren kostenlosen Podcast-Hosting-Angeboten. kostenlos-hosten.de ist ein Produkt der Podcastbude.

A Belfast court delivered a not-guilty verdict on Thursday in the trial of a former British Army paratrooper accused of the murder of two young men in the Bloody Sunday shootings in Derry 53 years ago.It was the first-ever trial of a former British soldier accused of killing unarmed civilians during the massacre.The veteran, referred to as Soldier F for legal reasons, was accused of the murders of James Wray and William McKinney during a civil rights march in the city on January 30th, 1972.By the end of that dreadful day, 13 unarmed civilians had been shot dead by the Parachute Regiment while 17 were left with injuries.So how was the verdict received in the packed courtroom, particularly by the Bloody Sunday families whose fight for justice has endured for more than a century. A UK public inquiry had already found that the army unlawfully killed 13 people in Derry on that day, so why did the prosecution against this former paratrooper fail?Irish Times Northern editor Freya McClements was in court for the verdict.Presented by Bernice Harrison. Produced by Andrew McNair and John Casey. Hosted on Acast. See acast.com/privacy for more information.

Samen met reispartner Away Days Voetbalreizen trokken Dolf Rooijakkers en Jeroen Heijink, samen met een groep van achttien Staantribune-lezers, naar de hoofdstad van Noord-Ierland: Belfast. Een stad vol voetbalverhalen, geschiedenis en karakter.Op vrijdag stond een indrukwekkende verkenning van The Troubles op het programma, met bezoeken aan de beroemde murals en plekken die het turbulente verleden van de stad tastbaar maken. Daarna volgde een wedstrijdbezoek bij Portadown FC, waar de lokale voetbalsfeer nog altijd puur en gepassioneerd is.Natuurlijk mocht een dag later ook een bezoek aan The Oval, het iconische stadion van Glentoran, niet ontbreken. Daarnaast wandelden de heren de George Best Trail, langs de sporen van Belfast's beroemdste zoon. Een aflevering vol voetbal, cultuur en geschiedenis.Vragen, tips of suggesties over onze podcasts zijn altijd welkom: ⁠⁠podcast@staantribune.nl⁠⁠.Word abonnee van hét magazine over voetbalcultuur: ⁠https://staantribune.nl/word-abonnee⁠.

In this episode of the Film Ireland Podcast, we're celebrating filmmaking, storytelling, and cinema across the island of Ireland - with a special focus on the Belfast Film Festival, which runs from October 30th to November 8th. We begin with Rose Baker, Head Programmer of the festival, who shares insights into this year's exciting lineup. Then, we're joined by writer-director Stroma Cairns, whose moving debut feature The Son and the Sea screens at the festival. Stroma will be in Belfast for a post-screening Q&A. The Belfast Film Festival runs 30 October – 8 November. For the full programme, visit belfastfilmfestival.org.

Die Viertelfinals der Northern Ireland Open in Belfast stehen uns bevor und bieten angeführt vom Duell der Lokalmatadoren Jordan Brown und Mark Allen ein grandioses Lineup für eine tolle Stimmung. Hinzu kommen Ansetzungen um Judd Trump gegen John Higgins oder Kyren Wilson gegen Jack Lisowski, komplettiert von Tom Ford gegen Zhou Yuelong. Noah und Chris fassen die gestrigen Achtelfinals zusammen und blicken erneut auf ein famoses Wochenende bei der Home Nations Series voraus. Dieser Podcast wird vermarktet von der Podcastbude.www.podcastbu.de - Full-Service-Podcast-Agentur - Konzeption, Produktion, Vermarktung, Distribution und Hosting.Du möchtest deinen Podcast auch kostenlos hosten und damit Geld verdienen?Dann schaue auf www.kostenlos-hosten.de und informiere dich.Dort erhältst du alle Informationen zu unseren kostenlosen Podcast-Hosting-Angeboten. kostenlos-hosten.de ist ein Produkt der Podcastbude.

An episode from Liberty Behind Bars Ministry, a ministry serving the incarcerated across America located in Belfast, New York.The Scriptures : We believe that “All scripture is given by inspiration of God, and is profitable for doctrine, for reproof, for correction, for instruction in righteousness,” 2nd Timothy 3:16 by which we understand that the whole Bible “came not in old time by the will of man: but holy men of God spake as they were moved by the Holy Ghost.” 2nd Peter 1:21.  The Scriptures, originally recorded by Spirit led men, have been faithfully translated and preserved in our English Language.  We believe the Authorized Version (A.V. 1611) is infallible and selfless: our final authority for all matters of faith and practice. Christ's Advent: We believe that the eternal Son of God came into this world that He might manifest God to men, fulfill prophecy, and become the Redeemer of a lost world. He was born of a virgin, conceived by the Holy Ghost, received a human body, and a sinless nature.Salvation: We believe that, owing to death through sin, no one can enter the Kingdom of God unless born again. This redemption has been accomplished solely by the blood of our Lord Jesus Christ, who was made to be sin, dying in our stead, and that He was bodily and physically raised from the dead for our justification. We believe that the new birth of the believer is an act of the Holy Ghost and comes only through individual faith in Christ.The Church: We believe that God has ordained that through the local church the Gospel of Jesus Christ is to be spread and that it is the duty of everyone who is born again to seek out a local fellowship for the furtherance of the Gospel and his own edification. I spent half of my life in and out of jails, prisons, rehabs, and other facilities.  Unfortunately, the programs that were offered did not help me to become a productive member of society, it just made me a better inmate.  Whatchanged me, was a new life in Jesus Christ and reading/studying a King James Bible.Many prisons, jails, and other institutions have heard from many of their inmates that they are changed due to religion. However, most are seen back within the next year or two. As God gave Moses a burden for the Children of Israel, so God gave me a burden for those in jails and prisons. Churches send missionaries to foreign countries, in support, hopes and prayers, they can win the nationals to Jesus, train them and then send the nationals back to their own people. This is what Jesus has done for me. He saved me out of this life of crimes and addiction, and now sends me back to my people who are in jails/prisons, to win them to Christ and send them back to their own peopleThis is where Liberty Behind Bars Ministry steps in.  Not only do we minister to those behind the jail walls we help them transition into society; differently than they did in the past.  The goal is to break the cycle of recidicism and help people have a changed life in Jesus Christ.  I have my Doctorate in Christian Biblical Counseling and use this knowledge to not only help those within the jail/prison walls, but also to support their family members.  You may also write to us at:Liberty Behind Bars MinistryP.O. Box 264Belfast, NY 14711 Have A Blessed Day, Life Behind Bars Ministry” The KJV Bible Preaching Churches Podcast is directly supported by Doss Metrics LLC | Ministry Services based out of Cleveland Texas. If you have any questions regarding this podcast, or the churches hosted on the podcast, please reach out to us directly at ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠dossmetrics@gmail.com⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ or write to us at: Doss Metrics | KJV Bible Preaching Churches Podcast1451 McBride Rd.Cleveland, TX 77328 God Bless#DaleMorey #Churches #KingJamesBible #LibertyBehindBarsMinistry #PreachingPodcast

Colombia has recalled its ambassador to the US as tensions mount between the two countries over aid cuts and US military strikes in the Caribbean. Also, a British soldier on trial for killing two people on Bloody Sunday in Northern Ireland in 1972 has been cleared of all charges; we hear reactions from survivors of the violence that day in Belfast. And, Singapore imposes a levy on all departing flights in an effort to boost funding to develop sustainable aviation fuels. Plus, 10 million crabs travel en masse on Christmas Island as part of an annual spawning ritual.Listen to today's Music Heard on Air. Learn about your ad choices: dovetail.prx.org/ad-choices

Today, the only military veteran ever prosecuted in relation to the 1972 shootings during a march in Northern Ireland has been acquitted of murder charges. Thirteen people were shot dead in Londonderry when members of the army's Parachute Regiment opened fire on civil rights demonstrators. The BBC's Ireland correspondent Chris Page takes us through today's verdict. Also on the programme: Ukraine urges the EU to back a plan to release billions of euros in frozen Russian assets to help fund the country's defence; NBA basketball stars and mafia members are among more than 30 people arrested in an illegal gambling crackdown; and activist Malala Yousafzai explains what led her to seeking therapy following her experiences with the Taliban.(Photo: Family members hold pictures of victims of the 1972 'Bloody Sunday', in Belfast, Northern Ireland. Credit: Cathal McNaughtan/Reuters)

Northern Ireland needs a new independent environmental regulator, properly staffed and financially resourced to tackle the many challenges it will face. That's one of the recommendations of a comprehensive review of the country's environmental governance which its authors describe as a ‘call to action'. The review was prompted by a number of environmental concerns including extensive and repeated blooms of blue-green algae in Lough Neagh which supplies forty percent of drinking water. The report also said there was “starkly lacking clarity “ over roles, responsibilities and accountability. We speak to Dr Viviane Gravey from Queen's University in Belfast who chaired the review panel.We're talking about beer and cider all this week on Farming Today and one crucial part of beer is malting barley. We visit a maltster in the heart of Norfolk A new report says the UK must radically transform the way it produces and consumes food if it is to avoid a cycle of escalating crises. The authors say action is needed on a scale not seen since the Second World War to safeguard food security, protect public health and meet climate targets. The Roadmap for Resilience: A UK Food Plan for 2050 argues that urgent reform is essential to reboot the economy, reduce pressure on the NHS and prevent repeated shocks from rising food prices, supply chain disruption and climate disasters.Presenter = Caz Graham Producer = Rebecca Rooney

We are back with another brand new episode, another very special guest, the brilliant Fearghus Roulston, and another fascinating assembly of some very Cursed Objects subjects – histories of conflict, conviviality, getting pissed, listening to punk and misremembering our own lives and favourite counter-cultural spaces.  Fearghus wants to make it clear he is not a “Punkademic”, but that it's fine if other people are. Drawing on his fascinating oral history work on the Belfast punk scene, we start with a pack of cards, a set of pubs, and the internationalism of the Titanic Museum. We discuss gentrification and tourism in Belfast since the Good Friday Agreement – pacification by Guinness? – “defensive planning”, defensive pubs, international Irish pubs, luxury hotels and student housing. How does history get cleaned up for international capitalism? Can tourism embed peace, and can peace embed tourism? What happens when a city designs a version of itself just for the tourist gaze? What gets fetishised, or turned into tourist souvenirs?  Why are we all so emotionally drawn to these stories of unity and progress coming through sub-cultures? Fearghus has the answers: “Max Weber says that politics is drilling through hard boards, and I guess it's nice to imagine change as not involving drilling through hard boards – as something that can happen in the back room of a pub.” Fearghus Roulston is a history lecturer at Strathclyde in Glasgow. He's working on a new book on temporality and the legacy of the Troubles. His last book, Belfast Punk and the Troubles: An Oral History, is available to buy here https://manchesteruniversitypress.co.uk/9781526182463/ And you can support this podcast by paying just £4 a month to become a Patreon subscriber - unlocking the 50% of episodes that are only available to Patrons, and earning Dan and Kasia's eternal gratitude: https://www.patreon.com/cursedobjects

YARIS is a new force emerging from Belfast's supercharged local club circuit. As an ever-curious and adventurous selector and promoter, her mission is simple, to inject fun back into every space she steps into. Still fresh to DJing, YARIS brings a burst of raw, untamed energy to her sets. Unconcerned with rules, restrictions, or trends that often shape the scene, she thrives on instinct, that pure, early-stage spark that can't be taught. Despite her recent arrival, she's already left her mark across some of Belfast's most treasured venues and festivals, including Emerge Festival, Thompsons, Titanic Distillers, The Barge, Marcus Ward, Banana Block, and Ulster Sports Club. Beyond DJing, YARIS is the founder of Music Is Nonverbal, a project designed to help neurodivergent and socially anxious individuals connect, express, and heal through the universal language of music. It's an inspiring initiative, one that deserves far more recognition across Ireland. YARIS's Local Selection is a tribute to the fun-loving, spontaneous spirit that defines her approach. High-energy and fast-paced, it's filled with lush dubby chords, gnarly driving rhythms, and springy, shuffled techno tools. Rather than focusing on tension or intensity, it celebrates the playful, party-driven side of techno, almost leaning into a house sensibility. It does exactly what it says on the tin: pure,unadulterated fun. YARIS ----------- SC: @user-494873326 IG: www.instagram.com/yarisreynolds Four Four Magazine 
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Les Irlandais sont appelés aux urnes. Ils voteront, vendredi 24 octobre, pour leur prochain président. Une fonction symbolique dans le pays, mais que l'actuel président, Michael D. Higgins, a su transformer en véritable tribune pour aborder les grands enjeux mondiaux, à commencer par la situation à Gaza. La question palestinienne a d'ailleurs animé la campagne, tout comme la réunification avec l'Irlande du Nord. Un sujet brûlant, et pour cause : près de deux tiers des Irlandais, et 60% des Nord-Irlandais, jugent essentiel de se préparer à ce rapprochement historique.  Après Belfast, c'est la deuxième plus grande ville d'Irlande du Nord : Derry ou Londonderry. C'est ici qu'ont grandi Daryl et Adam, cigarettes roulées à la bouche et écarteurs aux oreilles. A 25 ans, ils forment à eux deux Crack Pipe, un groupe de hip-hop. Ils sont nés après l'accord de paix du Vendredi saint en 1998 et n'ont donc jamais connu les violences du conflit. Pour eux, la réunification de l'Irlande n'est qu'une question de temps.  « Il y a un certain fossé entre les plus âgés et les jeunes, parce que Derry a beaucoup changé. Je crois que les gens veulent avancer, tourner la page et aller de l'avant. La frontière à elle seule entretient la division. »  Le changement dont parle Daryl a été illustré en 2022 par la victoire du Sinn Fein aux élections en Irlande du Nord. Une victoire historique pour ce parti, ancien bras politique de l'IRA, l'armée républicaine irlandaise, et qui a relancé le débat sur réunification de l'île.   Aujourd'hui, 60% des Nord-Irlandais s'y disent favorables. De l'autre côté de la frontière, c'est un espoir de longue date. Selon un sondage, 64% des citoyens de la République étaient pour fin 2023. Et l'évolution des Nord-Irlandais est importante pour eux, car ces derniers peuvent voter demain à la présidentielle s'ils résident en République d'Irlande.   Les promesses de nouvelles perspectives C'est le cas de Karl Duncan, 23 ans, qui a posé ses valises à Dublin il y a à peine deux mois. « Quand on grandit et qu'on vit en Irlande du Nord, les opportunités économiques ne sont pas très nombreuses, surtout en dehors de Belfast. Donc, pour beaucoup de jeunes du Nord, la réunification serait synonyme de nouvelles perspectives en nous rapprochant de l'Union européenne. »  Ross Neel, 29 ans, lui est avocat. Originaire de Belfast, il vit à Dublin depuis quelques années. Et à ceux, dans le Sud, qui redoutent le coût de la réunification et soulignent que l'Irlande du Nord est la province la plus pauvre du Royaume, Ross rétorque : « Dublin subit énormément de pression car il n'y a pas assez de logements ni d'infrastructures. À Belfast, en revanche, il y a de l'espace disponible. Il y a des choses que l'Irlande du Nord peut apporter à la République et qu'on ne mesure peut-être pas suffisamment. Par exemple, l'industrie de défense en Irlande du Nord pourrait bénéficier à la République qui est très faible dans ce domaine. »  Demain, le rêve longtemps si lointain d'une Irlande réunifiée pourrait donc enfin devenir réalité, entre les mains de la future présidente Catherine Connolly ou Heather Humphreys.  À lire aussiComment l'Irlande du Nord et la République d'Irlande continuent-elles à coexister, cinq ans après le Brexit?

Nolan talks to ex Belfast Lord Mayor Micky Murray and Raymond Neal from trade union USDAW

It's that time of year! With so many new films, television, music, theater and art coming out this season Chioma sat down with Taylor Antrim, Deputy Editor at Vogue, and Chloe Schama, Senior Editor at Vogue, to get the ultimate breakdown of everything they can't wait to watch, read and see this fall. There's a stacked film lineup for the rest of 2025. We're looking forward to Marty Supreme starring Timothee Chalomet and Gwenyth Paltrow and The Testament of Ann Lee starring Amanda Seyfried, along with Chloe Zhao's Hamnet starring Paul Mescal and Jessie Buckley.Our editors are also looking forward to new seasons of some of their favorite shows, like Season 3 of Belfast-based cop drama Blue Lights, Season 2 of Nobody Wants This, and Season 3 of The Diplomat. For books, Chloe highly recommends Heart the Lover by Lily King.There's also so much more we discuss, tune into the episode to hear more of what we're looking forward to this fall!The Run-Through with Vogue is your go-to podcast where fashion meets culture. Hosted by Chloe Malle, Head of Editorial Content, Vogue U.S.; Chioma Nnadi, Head of British Vogue; and Nicole Phelps, Director of Vogue Runway, each episode features the latest fashion news and exclusive designer and celebrity interviews. Learn about your ad choices: dovetail.prx.org/ad-choices

I am delighted to have Irish travel writer Erin McCafferty to tell us all about the highlights of her recent trip to Belfast including the Titanic Music and a Black Cab tour with Billy Scott.Belfast feels like a young, vibrant city full of life with great food, nightlife, festivals and of course history. It feels like a city on the cusp of something special with lots of new hotels and bars opening and the Irish Fleadh coming there in 2026.I loved the city so much that I have made this into a three part special series so after this episode make sure to also check out episode 2 with great insider tips from the Harrison hotel owner Melanie Harrison and the brilliant tour guide Barney Gribbin of the famous If Buildings Could Talk Tour. For more information on Belfast check https://visitbelfast.com and https://discovernorthernireland.comAccomodationThe Harrison, 45 Malone Road, Belfast, BT9 6RX | Tel: +44 745630965 | www.chambersofdistinction.com| Twitter & Instagram: @harrison_belfast The HarrisonActivitiesBlack Taxi Tour with Blue Badge Guide Billy Scott,Contact: +44 77 9860 2401 | www.touringaroundbelfast.com | X: @TouringBelfastTitanic Museum Belfastwww.titanicbelfast.com | Instagram @titanicbelfastFoodDeanes at Queens, 1 College Gardens, Belfast, BT9 6BQ |T: +44 28 9038 2111| https://www.michaeldeane.co.uk/deanes-at-queens/| Instagram @deanesatqueenbt9Wolff Grill, Titanic Hotel, Queens Road, Belfast, BT3 9DT, T: +44 28 9508 2000 | www.titanichotelbelfast.com | X: @titanicbelfast | Instagram: titanichotelbelfastSaga, 43 Malone Road, Belfast, BT9 6RX | Tel: +44 7495467341 | https://sagabelfast.com | Instagram: @sagabelfasCoco, 7-11 Linenhall Street, Belfast, BT2 8AA | Tel: +44 2890311150 | www.cocobelfast.com | Instagram @cocobelfast_If you haven't already, I'd ask you to give me a follow on whichever platform you listen to your podcasts and you will be the first to get a new episode. Fergal O'Keeffe is the host of Ireland's No.1 Travel Podcast Travel Tales with Fergal which is now listened to in 130 countries worldwide. The podcast aims to share soul-lifting travel memoirs about daydream worthy destinations. Please follow me onInstagram @traveltaleswithfergalFacebook @traveltaleswithfergalTwitter @FergalTravelYouTube @traveltaleswithfergal -- Hosted on Acast. See acast.com/privacy for more information.

I am delighted to have renowned hotelier Melanie Harrison for part 2 of my Belfast Special series.Melanie's hotel is the Harrison Chambers of Distinction which is located in the heart of the vibrant Queen's Quarter of Belfast and is a restored, landmark Victorian merchants' residence dating from 1879 designed to serve the culturally curious traveller.This is a boutique hotel is curated by the charismatic and vivacious owner Michelle Harrison whose personality is reflected in the Victorian style where every room is different and often named and styled after artists reflecting the bohemian character and mischievous tongue in cheek humour of Melanie with eccentric curios and surprises and every corner and in every unique room.Belfast feels like a young, vibrant city full of life with great food, nightlife, festivals and of course history. It feels like a city on the cusp of something special with lots of new hotels and bars opening and the Irish Fleadh coming there in 2026.I loved the city so much that I have made this into a three part special series so after this episode make sure to also check out episode 1 with great insider tips from travel writer Erin McCafferty and the brilliant tour guide Barney Gribbin of the famous If Buildings Could Talk Tour. For more information on Belfast check https://visitbelfast.com and https://discovernorthernireland.comAccomodationThe Harrison, 45 Malone Road, Belfast, BT9 6RX | Tel: +44 745630965 | www.chambersofdistinction.com| Twitter & Instagram: @harrison_belfast The HarrisonActivitiesBlack Taxi Tour with Blue Badge Guide Billy Scott,Contact: +44 77 9860 2401 | www.touringaroundbelfast.com | X: @TouringBelfastTitanic Museum Belfastwww.titanicbelfast.com | Instagram @titanicbelfastFoodDeanes at Queens, 1 College Gardens, Belfast, BT9 6BQ |T: +44 28 9038 2111| https://www.michaeldeane.co.uk/deanes-at-queens/| Instagram @deanesatqueenbt9Wolff Grill, Titanic Hotel, Queens Road, Belfast, BT3 9DT, T: +44 28 9508 2000 | www.titanichotelbelfast.com | X: @titanicbelfast | Instagram: titanichotelbelfastSaga, 43 Malone Road, Belfast, BT9 6RX | Tel: +44 7495467341 | https://sagabelfast.com | Instagram: @sagabelfasCoco, 7-11 Linenhall Street, Belfast, BT2 8AA | Tel: +44 2890311150 | www.cocobelfast.com | Instagram @cocobelfast_If you haven't already, I'd ask you to give me a follow on whichever platform you listen to your podcasts and you will be the first to get a new episode. Fergal O'Keeffe is the host of Ireland's No.1 Travel Podcast Travel Tales with Fergal which is now listened to in 130 countries worldwide. The podcast aims to share soul-lifting travel memoirs about daydream worthy destinations. Please follow me onInstagram @traveltaleswithfergalFacebook @traveltaleswithfergalTwitter @FergalTravelYouTube @traveltaleswithfergal -- Hosted on Acast. See acast.com/privacy for more information.

Today I am delighted for part 3 of my Belfast special series to have Barney Gribbin - Founder & Tour Guide of the If Buildings Could Talk tour If Buildings Could Talk Tour reveals all the best kept secret stories wrapped up in the history of Belfast, so if you want a city tour that is a little off the beaten track and full of hidden stories, this is the tour for you. That's because when you join Barney on this leisurely walk you are guaranteed to see and hear things about Belfast that most visitors will never be aware of. In fact, even to people born and bred in the city, many of Barney's stories will come as a revelation.I loved the city so much that I have made this into a three part special series so after this episode make sure to also check out episode 1 with great insider tips from travel writer Erin McCafferty and Belfast hotelier Melanie Harrison.For more information on Belfast check https://visitbelfast.com and https://discovernorthernireland.comAccomodationThe Harrison, 45 Malone Road, Belfast, BT9 6RX | Tel: +44 745630965 | www.chambersofdistinction.com| Twitter & Instagram: @harrison_belfast The HarrisonActivitiesBlack Taxi Tour with Blue Badge Guide Billy Scott,Contact: +44 77 9860 2401 | www.touringaroundbelfast.com | X: @TouringBelfastTitanic Museum Belfastwww.titanicbelfast.com | Instagram @titanicbelfastFoodDeanes at Queens, 1 College Gardens, Belfast, BT9 6BQ |T: +44 28 9038 2111| https://www.michaeldeane.co.uk/deanes-at-queens/| Instagram @deanesatqueenbt9Wolff Grill, Titanic Hotel, Queens Road, Belfast, BT3 9DT, T: +44 28 9508 2000 | www.titanichotelbelfast.com | X: @titanicbelfast | Instagram: titanichotelbelfastSaga, 43 Malone Road, Belfast, BT9 6RX | Tel: +44 7495467341 | https://sagabelfast.com | Instagram: @sagabelfasCoco, 7-11 Linenhall Street, Belfast, BT2 8AA | Tel: +44 2890311150 | www.cocobelfast.com | Instagram @cocobelfast_If you haven't already, I'd ask you to give me a follow on whichever platform you listen to your podcasts and you will be the first to get a new episode. Fergal O'Keeffe is the host of Ireland's No.1 Travel Podcast Travel Tales with Fergal which is now listened to in 130 countries worldwide. The podcast aims to share soul-lifting travel memoirs about daydream worthy destinations. Please follow me onInstagram @traveltaleswithfergalFacebook @traveltaleswithfergalTwitter @FergalTravelYouTube @traveltaleswithfergal Hosted on Acast. See acast.com/privacy for more information.

From weekend hotel stays in Dublin, to Christmas markets in Belfast, Sarah Slattery from thetravelexpert.ie, outlined the best Winter travel offers for families and couples looking for an at home break.To catch the full conversation, press the 'play' button on this page.

With only four days left until polling day in the Irish presidential election, many voters will be making up their minds this week. But not every Irish citizen is entitled to take part, hundreds of thousands of people in the North may hold Irish passports, but have no say in who the next Irish president will be. Reporter Una Kelly was in Belfast.

The Artificial Intelligence Collaboration Centre (AICC) has launched Northern Ireland's first Responsible AI Hub - a groundbreaking online resource designed to help businesses, policymakers and individuals understand, adopt and apply Artificial Intelligence (AI) responsibly. Developed by the AICC - a collaborative initiative led by Ulster University in partnership with Queen's University Belfast - and spearheaded by Tadhg Hickey, Head of AI and Digital Ethics Policy, the Hub is built on one simple principle: responsible AI is everyone's responsibility. Whether you're completely new to AI or already developing and deploying AI solutions, the Hub provides practical, accessible tools and guidance to help users 'be good with AI'. Supported by Invest Northern Ireland and the Department for the Economy, the Responsible AI Hub brings together clear guidance, ethical frameworks, and practical governance tools, all designed to make responsible AI accessible to everyone. By helping organisations integrate good governance from the outset, the Hub enables faster, safer innovation and reduces the risk of costly retrofits or regulatory breaches later on. From business leaders and policymakers to developers, researchers and the general public, the Hub offers step-by-step support to help people understand what responsible AI means and how to put it into practice. Among the resources are a Data Fact Sheet Developer, Harm Assessments, an Idea Testing Tool, an AI Policy Builder, and a suite of Project Governance Tools, all created by AICC's in-house team of applied researchers and data scientists. These tools are already being embedded across SME collaborations to promote responsible and transparent AI development in Northern Ireland. Tadhg Hickey, Head of AI and Digital Ethics Policy at AICC, said: "We built the Responsible AI Hub because AI shouldn't feel out of reach. Whether you're curious about what responsible AI means or designing complex AI solutions, this Hub gives you the confidence, language and tools to make good choices. Responsible AI isn't just for data scientists - it's for everyone. The more people who understand and apply these principles, the more we can build trust and unlock AI's potential for good." As AI continues to transform industries and daily life, the Responsible AI Hub aims to make ethics and accountability part of Northern Ireland's innovation DNA, ensuring technology serves people - not the other way around. David Crozier CBE, Director of the AICC, added: "The Responsible AI Hub is about building a culture where innovation and integrity go hand in hand. It empowers businesses, individuals, and communities to be confident and capable with AI, strengthening Northern Ireland's position as a global leader in trusted, human-centred innovation. This Hub will help local businesses adopt AI not only quickly, but responsibly and productively." Anne Beggs, Chief Commercial Officer at Invest Northern Ireland, said: "The development of AICC's Responsible AI Hub directly supports our business strategy, which prioritises accelerating innovation and fostering collaboration as part of our role to support City and Growth Deals project delivery. It will help Northern Ireland's businesses and innovators embrace AI in ways that are not only productive and competitive, but also safe, inclusive and ethical. By equipping organisations with the tools to innovate with integrity, we are laying the foundations for a world-class, responsible digital economy." Since its establishment, the AICC has rapidly become the driving force behind responsible AI adoption in Northern Ireland. In just over a year, it has assembled a team of 19 experts across Belfast and Derry~Londonderry, engaged more than 100 SMEs through its flagship Transformer Programme, supported 260 postgraduate scholars and delivered AI training to over 360 professionals. With its remit now extended to 2029, the AICC is set to expand its impact - accelerating innovation, strengt...

The Familiar Stranger: Part 6 — The Curious Case of Simon the SorcererIn this teaching John Herron helps us explore the cautionary tale of Simon the Sorcerer from Acts 8—a striking story of power, money, and misdirected spirituality. Through Simon's attempt to buy the Holy Spirit, we confront the allure of spiritual shortcuts and self-promotion, contrasting them with the slow, transformative work of grace. As followers of Jesus we are invited into an unmasking journey of healing and authenticity, asking: where do we seek validation, and what is the true measure of our wealth? The Holy Spirit offers not a shortcut, but a path to the genuine power of transformation and growth.***

Clive kicks off in Belfast's Black Box as the Belfast International Arts Festival begins to light up venues around the city. Poet Brian Bilston is in town after putting some of his poetry to music with the help of The Catenary Wires. US folk and blues musician Chris Smither tells all about his musical journey spanning over six decades. Someone else who knows a lot about blues as of recent is opera singer Jolene O'Hara, who has taken on the role of County Down musician and 'godmother of British blues' Ottilie Patterson in the one-woman show, Ottilie. Plus, Teresa Livingstone has plenty of embarrassing stories from former jobs and her own work in stand-up, so she's channelling it all into gathering the same from other comedians in her podcast Scundered.Belfast's AOIBHA reflects on her year of her debut EP Insignificance, and folk-duo Stick in the Wheel chat about their current tour as they bring a bit of Tudor-era satire with their track The Cramp.Presenter: Clive Anderson Producer: Anthony McKeeA BBC Audio Northern Ireland production for BBC Radio 4.

Westlife have announced a series of concerts in Dublin and Belfast next September It's to coincide with the band's 25th anniversary. RTE's Arts and Media Correspondent Evelyn O'Rourke has the details

But are we the real monsters? While you're pondering that, we're welcoming the great Zac Stephenson of Sprints fame to the NO ENCORE studio! Zac has had a busy year, what with joining up with his Sprints bandmates in time for the recording and release of excellent sophomore effort All That Is Over. Speaking of his band, don't miss their headline show at Dublin's Vicar Street on Thursday 20 November. As for this show, it's a busy and unavoidably tonal whiplash-inducing affair, so let's get to it....ACT ONE: Catching up with Zac and everything Sprints. ACT TWO (23:31): D'Angelo RIP, the horrible story of Ian Watkins reaches its naturally grim conclusion, Rolling Stone unleash the 'best' 250 songs of the 21st century so far, Drake suffers another big loss, Julia Roberts weighs in on the 'art vs artist' thing, and David Draiman reaps what he sows - it's the week in music news. ACT THREE (1:11:50): Top 5 Songs About Monsters -Tickets for SPRINTS Dublin & Belfast shows Hosted on Acast. See acast.com/privacy for more information.

Der Anchorman Markus Gaupp (Sky) unterbricht die Begehungen seiner Ländereien ja eher ungern - wenn ein wahrer Umweltskandal aber unaufgedeckt bleibt, steht er dem Producer Jens Huiber natürlich stets zur Seite.

In some very positive news to bring us into the weekend, Westlife have announced they will be touring across Ireland next year to celebrate the band's 25th anniversary.The first string of five consecutive concerts will take place next September in Dublin's 3Arena, followed by another three day run in Belfast's SSE Arena.Shane Filan joins Andrea to discuss!

Many of you will already know that I am a huge fan of The Chronicles of Narnia. Today, I want to introduce my fellow Narnia lovers to a new book that jumped right off the shelf as soon as I saw it. Giant is a middle-grade novel by debut author Judith McQuoid where we meet Davy, a fictional working class boy from East Belfast, Ireland who is sent to work in the wealthy Lewis household in 1908. There, he forges a friendship with Jacks–as C.S. Lewis was known to his friends and family–over books, stories, and building worlds of imagination and adventure.Giant is a must-read for Narnia fans that adds a whole new depth of experience to C.S. Lewis's world and will help you read The Lion, the Witch, and the Wardrobe in a fresh way. And today, I'm chatting with the author about what inspired her to write the book, how much of the story is fictionalized, and how the process of writing the book shaped her identity. And you're going to love her Irish accent! In this episode, you'll hear: The way her dad's love of Narnia and Lewis's Belfast heritage inspired Judith to write this story How Judith started with a “skeleton” draft and added layers of detail and depth with revisionsThe faith that carried Judith through the ups and downs of creating GiantLearn more about Sarah Mackenzie:Read-Aloud RevivalWaxwing BooksSubscribe to the NewsletterFind the rest of the show notes at: readaloudrevival.com/judith-mcquoid Order Flora and the Jazzers by Astrid Sheckels!

Palestine Must Be Free A population greater than that of Belfast has been moving back to the northern Gaza strip following the ceasefire announcement last week. Awaiting them is utter destruction. The infrastructure of Gaza has been levelled by the Israeli state's genocide. The return of the Gazans. is based on hope. Hope that humanitarian aid will arrive. Hope that the indiscriminate bombing by Israel and the deliberate slaughter of desperate, starving people at aid stations has stopped. Hope that the big powers – which have allowed this holocaust to go on for two years will ensure that this is a meaningful end to the war.Liam Mellows and the Irish Revolution – ‘a Very Important Book'I was very pleased to speak at the launch in Áras Uí Chonghaile last week of the latest edition of Desmond Greaves' wonderful book, ‘Liam Mellows. And the Irish Revolution.' Dr. Ruan O'Donnell, a Senior Lecturer in History, was instrumental in updating the book. Present also was Anthony and Muriel Coughlan. Anthony is Desmond Greaves literary executor. He is owed a debt of gratitude for his lifelong work on many issues, but especially the work of collating Desmond's writings. Oireachtas na SamhnaOireachtas na Samhna is coming to Belfast. The oldest Irish language festival in the country which celebrates an Ghaeilge, sean-nós music, dance, literature, recitation and even a rap music category - a sign of the times! Thousands of Gaeilgeoirí - families, children, young people and some older folk too, will gather in Belfast where the Oireachtas is being held for the first time since 1997. There will be lots of events, including competitions, book launches, conversations, live broadcasts and debates - all completely as Gaeilge. 

Nick is now such a diva, he insisted Phil came down to one of his local pubs to record this week's episode. Live from Hackney in east London, there's plenty of chat about Mark Williams becoming snooker's oldest ever ranking event winner with victory at the Xi'an Grand Prix. There's also a look ahead to the Northern Ireland Open, a tournament Phil will be attending in Belfast. Learn more about your ad choices. Visit podcastchoices.com/adchoices

Wahnsinn! Der nächste WM-Neuling hat sich die Qualifikation gesichert. Kap Verde ist Gruppensieger vor Favorit Kamerun und wird in Nordamerika dabei sein. Das Weltturnier 2026 umfasst dabei erstmals 48 Nationen, also 16 mehr als bisher. Der Inselstaat ist der flächenmäßig kleinste Teilnehmer der WM-Geschichte. „Man hat die ersten Bilder gesehen, was das dort auslöst“, freut sich Almuth über den dritten Neuling nach Jordanien und Usbekistan. Weitere Debütanten wie Curacao (mit einem speziellen Hintergrund) hoffen auf ihre Chance - in Europa sogar Fußballzwerg San Marino. Almuth klärt auf, wieso das durch ein irrwitziges Detail im Quali-Modus möglich ist. Roman kämpft derweil mit Amateur-Flair in Belfast und der richtigen Bezeichnung der Bewohner von Nordirland und San Marino...

Paul Marden heads to the AVEA conference in front of a LIVE audience to find out why gift shops are such an important part of the attraction mix. Joining him is Jennifer Kennedy, Retail Consultant, JK Consulting and Michael Dolan, MD of Shamrock Gift Company. They discuss why your gift shop is an integral part of your brand and why it needs to be just as good as the experience you have on offer. This coinsides with the launch of our brand new playbook: ‘The Retail Ready Guide To Going Beyond The Gift Shop', where you can find out exactly how to improve your online offering to take your ecommerce to the next level. Download your FREE copy here:  https://pages.crowdconvert.co.uk/skip-the-queue-playbookBut that's not all. Paul walks the conference floor and speaks to:Susanne Reid, CEO of Christchurch Cathedral Dublin, on how they are celebrating their millennium anniversary - 1000 years!Charles Coyle, Managing Director, Emerald Park, on how they are bringing AI integrations to enhance their booking processesRay Dempsey, General Manager of The Old Jamerson Distillery on how they offering more accessible touring optionsIt's a mega episode and one you'll not want to miss. Skip the Queue is brought to you by Rubber Cheese, a digital agency that builds remarkable systems and websites for attractions that helps them increase their visitor numbers. Your host is Paul Marden.If you like what you hear, you can subscribe on iTunes, Spotify, and all the usual channels by searching Skip the Queue or visit our website SkiptheQueue.fm.If you've enjoyed this podcast, please leave us a five star review, it really helps others find us. And remember to follow us on LinkedIn. Show references:  Jennifer Kennedy — Founder, JK Consultinghttps://jkconsultingnyc.com/https://www.linkedin.com/in/jennifer-kennedy-aba75712/Michael Dolan — Managing Director, Shamrock Gift Companyhttps://www.shamrockgiftcompany.com/Catherine Toolan — Managing Director, Guinness Storehouse & Global Head of Brand Homes, Diageohttp://diageo.comhttps://www.linkedin.com/in/catherinetoolan/Máirín Walsh — Operations Manager, Waterford Museumhttps://www.waterfordtreasures.com/Dean Kelly — Photography & Visitor Experience Specialist https://www.wearephotoexperience.com/https://www.linkedin.com/in/dean-kelly-1259a316/Charles Coyle — Managing Director, Emerald Parkhttps://www.emeraldpark.ieSusanne Reid — CEO, Christ Church Cathedral Dublinhttp://www.christchurchcathedral.iehttps://www.linkedin.com/in/susannereid/Ray Dempsey — General Manager, Jameson Distilleryhttps://www.jamesonwhiskey.com/en-ie/visit-our-distilleries/jameson-bow-street-distillery-tour/https://www.linkedin.com/in/ray-dempsey-37a8665a/ Transcription: Paul Marden: Welcome to Skip the Queue, the podcast that tells the stories behind the world's best attractions and the amazing people that work in them. In today's episode, I'm at the AVEA 2025 conference in Waterford, Ireland, and we're talking about gift shop best practices. With Jennifer Kennedy from JK Consulting, a tourism and retail consultancy. And Jennifer led retail at Guinness Storehouse for more years than she would care to mention, I think. And we're also here with Michael Dolan, MD of Shamrock Gift Company, who has brought along the most amazing array of gift shop merchandise, which I'm sure we'll get into talking a little something about later on. And I've also got an amazing live audience. Say hello, everybody.Everyone: Hello.Paul Marden: There we go. So we always start with icebreaker that I don't prepare the two of you. Now this is probably a very unfair question for the pair of you, actually. What's the quirkiest souvenir you've ever bought? I can think of those little, the ones that you get in Spain are the little pooping santas.Jennifer  Kennedy: I have a thing for Christmas decorations when I go on travel, so for me, there always tends to be something around having a little decoration on my tree every year. That if I've had one or two holidays or I've been away, that has some little thing that comes back that ends up on the tree of Christmas. I have a lovely little lemon from Amalfi that's a Christmas decoration, and so you know, so a little kind of quirky things like that.Paul Marden: Michael, what about you? Michael  Dolan: One of our designers who will remain nameless? She has a thing about poo. So everyone brings her back to some poo relation. Paul Marden: Sadly, there's quite a lot of that around at the moment, isn't there? That's a bit disappointing. First question then, what's the point of a gift shop? If I put that in a more eloquent way, why are gift shops such an important part of the attraction mix?Jennifer  Kennedy: Okay, it was from my point of view, the gift shop in an attraction or a destination is the ultimate touch point that the brand has to leave a lasting memory when visitors go away. So for me, they're intrinsically important in the complete 360 of how your brand shows up— as a destination or an attraction. And without a really good gift shop and really good product to take away from it, you're letting your brand down. And it's an integral piece that people can share. From a marketing point of view, every piece of your own product that's been developed, that's taken away to any part of the world can sit in someone's kitchen. It can be in multiple forms. It can be a fridge magnet. It could be a tea towel. It could be anything. But it's a connection to your brand and the home that they visited when they chose to be wherever they're visiting. So for me, I'm very passionate about the fact that your gift shop should be as good as everything else your experience has to offer. So that's my view on it. Michael  Dolan: Sometimes it's neglected when people create a new visitor attraction. They don't put enough time into the retail element. I think that's changing, and a very good example of that would be Game of Thrones in Banbridge. We worked with them for two years developing the range, but also the shop. So the shop reflects the... I actually think the shop is the best part of the whole experience. But the shop reflects the actual whole experience.  Jennifer  Kennedy: The teaming.Michael  Dolan: The teaming. So you have banners throughout the shop, the music, the lighting, it looks like a dungeon. All the display stands have swords in them, reflecting the theme of the entrance.Jennifer  Kennedy: Yeah, it's a good example of how a brand like that has incorporated the full essence and theme of why they exist into their physical retail space.Paul Marden: They definitely loosened a few pounds out of my pocket. Michael  Dolan: Another good example is Titanic Belfast. So they spent 80 million on that visitor attraction, which was opened in 2012, but they forgot about the shop. So the architect who designed the building designed the shop that looked like something out of the Tate Gallery. Yeah, and we went and said, 'This shop is not functional; it won't work for our type of product.' They said, 'We don't have anything in the budget to redevelop the shop.' So we paid a Dublin architect to redesign the shop. So the shop you have today, that design was paid for by Shamrock Gift Company. And if you've been in the shop, it's all brass, wood, ropes. So it's an integral part of the overall experience. But unfortunately... you can miss the shop on the way out.Paul Marden: Yeah, it is very easy to walk out the building and not engage in the shop itself. It's a bit like a dessert for a meal, isn't it? The meal's not complete if you've not had a dessert. And I think the gift shop experience is a little bit like that. The trip to the experience isn't finished.  If you haven't exited through the gate. Michael  Dolan: But it's the lasting memories that people bring back to the office in New York, put the mug on the table to remind people of when they're in Belfast or Dublin to go to. You know, storehouse or Titanic. So those last impressions are indelibly, you know, set.Paul Marden: So we've already said the positioning of the shop then is super important, how it feels, but product is super important, isn't it? What product you fill into the shop is a make or break experience? How do you go about curating the right product? Michael  Dolan: Most important is authenticity. You know, it has to be relevant to the visitor attraction. So it's not a question of just banging out a few key rings and magnets. So I brought you along some samples there. So we're doing two new ranges, one for Titanic and one for the Royal Yacht Britannia, and they're totally different. But reflect the personality of each attraction.Paul Marden: Absolutely.Michael  Dolan: I mean, a good example, we worked together or collaborated together on many, many projects in Guinness. But we also worked in St. Patrick's Cathedral.Jennifer  Kennedy: Yeah.Michael  Dolan: You were the consultant.Jennifer  Kennedy: Yeah, yeah. So I suppose, again, from the product point of view. Yeah, if you can root product in why the experience exists. So in that example, a cathedral is a great example of how you can create really great product by utilising. Well, the main reason people are there is because this amazing building exists and the historic elements of it. So I suppose to make it real, some examples of products that connected with the audience in that environment are things like a little stone coaster. But the stone coaster is a replica of the floor you're standing on. So I suppose the other balance in attractions is realistic price points and realistic products. So there's no point in creating a range of products that's outside the price point of what your visitors are prepared to pay. So it's that fine balance of creating product that connects with them, which is, I'm using the cathedral as an example because you've got architraves, you've got stained glass windows, you've got stunning tiles. So all the elements of the fabric of that building. Can be utilised to create really beautiful products, but castles, you know, cathedrals, all of those sorts of spaces.Jennifer  Kennedy: When we start talking about product, always we go to, 'why are we here?' And also the storytelling elements. There's some beautiful stories that can, I can give you another really great example of a product that was created for another cathedral, which was... So in cathedral spaces, there's all these stunning doors that run the whole way through, like they're spectacular; they're like pieces of art in their own right. And every one of them has a very unique ornate key that unlocks each door. So one of the products that did one of the cathedrals was we wanted to create a ring of brass keys with replicas of all the keys in the cathedral. But as we were progressing, we forgot at the start— it was like we forgot to tell them to scale them down. They weren't the same size as all the keys in the cathedral. So it was a very intrinsically specific gift to this particular cathedral. And it's been used ever since as kind of the special gift they give to people who come to visit from all over the world. They get quite emotional about this particular gift because it's like this is the actual replica of all the keys to all the doors in the cathedral.Jennifer  Kennedy: So it's a product that's completely born. It can never be replicated anywhere else. And it's completely unique to that particular space. And I think that's the power of, for me, that's what authenticity feels and looks like in these environments. It has to be connected to the fabric of why you exist.Paul Marden: Yeah, so I was at Big Pit in Wales six months ago, I think it was. Museums Wales are redeveloping all of their gift shops and they are going through exactly that process that you're talking about, but bringing it back to the place itself because all, I think, it's six of their museums, the gift shops had much the same set of product. They described it as, you know, you were just walking into a generic Welsh gift shop with the dressed lady.Jennifer  Kennedy: And it's hard— like it really takes an awful lot of work— like it doesn't just happen, like you really have to put a lot of thought and planning into what our product should and could look like. And then, when you've aligned on with the team of people managing and running these businesses, that this is the direction you want to take, then it's the operational element of it. It's about sourcing, MOQs, and price, and all of that stuff that comes into it. Minimum order quantities.Michael  Dolan: That's where we come in. So, you know, we met Jennifer in St. Patrick's and we met Liz then, we met the Dean. So we really sat around and talked about what were the most important elements in the cathedral that we wanted to celebrate in product.Michael  Dolan: And St. Patrick obviously was the obvious number one element. Then they have a harp stained glass window. And then they have a shamrock version of that as well. So they were the three elements that we hit on. You know, it took a year to put those three ranges together. So we would have started out with our concept drawings, which we presented to the team in St. Patrick's. They would have approved them. Then we would have talked to them about the size of the range and what products we were looking at. So then we would have done the artwork for those separate ranges, brought them back in to get them approved, go to sampling, bring the samples back in, then sit down and talk about pricing, minimum order quantities, delivery times.Michael  Dolan: So the sample, you know, so that all goes out to order and then it arrives in about four or five months later into our warehouse. So we carry all the risk. We design everything, we source it, make sure that it's safely made, all the tests are confirmed that the products are good. In conformity with all EU legislation. It'll be in our warehouse and then it's called off the weekly basis. So we carry, we do everything.  So one stop shop. Paul Marden: So the traction isn't even sitting on stock that they've invested in. We know what we're doing and we're quite happy to carry the risk. So one of the things we were talking about just before we started the episode was the challenges of sourcing locally. It's really important, isn't it? But it can be challenging to do that.Jennifer  Kennedy: It can. And, you know, but I would say in recent years, there's a lot more creators and makers have come to the fore after COVID. So in kind of more... Specifically, kind of artisan kind of product types. So things like candles are a great example where, you know, now you can find great candle makers all over Ireland with, you know, small minimum quantity requirements. And also they can bespoke or tailor it to your brand. So if you're a museum or if you're a, again, whatever the nature of your brand is, a national store or whatever, you can have a small batch made. Which lets you have something that has provenance. And here it's Irish made, it's Irish owned. And then there's some, you know, it just it gives you an opportunity.Jennifer  Kennedy: Unfortunately, we're never going to be in a position where we can source everything we want in Ireland. It just isn't realistic. And commercially, it's not viable. As much as you can, you should try and connect with the makers and creators that they are available and see if small batches are available. And they're beautiful to have within your gift store, but they also have to be the balance of other commercial products that will have to be sourced outside of Ireland will also have to play a significant role as well.Máirín Walsh: I think there needs to be a good price point as well. Like, you know, we find that in our museum, that, you know, if something is above 20, 25 euro, the customer has to kind of really think about purchasing it, where if it's 20 euro or under, you know, it's...Michael  Dolan: More of an input item, yeah.Máirín Walsh: Yes, exactly, yeah.Paul Marden: And so when it's over that price point, that's when you need to be sourcing locally again. Máirín Walsh: It's a harder sell. You're kind of maybe explaining a bit more to them and trying to get them to purchase it. You know, they have to think about it.Jennifer  Kennedy: But it's also good for the storytelling elements as well because it helps you engage. So I've often found as well that even train the teams and the customer service. It's actually a lovely space to have, to be able to use it as part of storytelling that we have this locally made or it's made in Cork or wherever it's coming from, that it's Irish made.Máirín Walsh: We have, what have we got? We've kind of got scarves and that and we have local— we had candles a few years ago actually. I think they were made or... up the country or whatever. But anyway, it was at Reginald's Tower and there were different kinds of candles of different attractions around and they really connected with your audience.Michael  Dolan: So 20% of our turnover would be food and all that is made in Ireland. Virtually all of that is sourced locally here in Ireland. And that's a very important part of our overall product portfolio and growing as well.Paul Marden: Is it important to serve different audiences with the right product? So I'm thinking... Making sure that there's pocket money items in there for kids, because often when they come to a museum or attraction, it's their first time they ever get to spend their own money on a transaction. Yeah, that would be their first memory of shopping. So giving them what they need, but at the same time having that 25 euro and over price point. To have a real set piece item is?Jennifer  Kennedy: I would say that's very specific to the brand. Paul Marden: Really? Jennifer  Kennedy: Yes, because some brands can't actually sell products or shouldn't be selling products to children. Paul Marden: Really? I'm looking at the Guinness items at the end of the table.Jennifer  Kennedy: So it depends on the brand. So obviously, in many of the destinations around Ireland, some of them are quite heavily family-oriented. And absolutely in those environments where you've got gardens, playgrounds or theme parks. Absolutely. You have to have that range of product that's very much tailored to young families and children. In other environments, not necessarily. But you still need to have a range that appeals to the masses. Because you will have visitors from all walks of life and with all perspectives. So it's more about having something. I'm going to keep bringing it back to it. It's specific to why this brand is here. And if you can create product within a fair price point, and Mairin is absolutely right. The balance of how much your products cost to the consumer will make or break how your retail performs. And in most destinations, what you're actually aiming to do is basket size. You want them to go away with three, four, five products from you, not necessarily one.Jennifer  Kennedy: Because if you think about it, that's more beneficial for the brand. I mean, most people are buying for gifting purposes. They're bringing things back to multiple people. So, if I'm able to pick up a nice candle and it's eight or 10 euros, well, I might buy three of them if it's a beautiful candle in a nice package. Whereas, if I went in and the only option available to me was a 35-euro candle, I probably might buy that, but I'm only buying one product. And I'm only giving that to either myself or one other person. Whereas, if you can create a range that's a good price, but it's also appealing and very connected to why they came to visit you in the first place, then that's a much more powerful, for the brand point of view, that's a much more... Powerful purchasing options are available to have a basket size that's growing.Michael  Dolan: We worked together in the National Stud in Kildare, so we did a great kids range of stationery, which worked really well. We've just done a new range for the GAA museum, all stationery-related, because they get a lot of kids. Again, we would have collaborated on that.Jennifer  Kennedy: And actually, the natural studs are a really nice example as well, because from even a textile point of view, you can lean into equine as the, so you can do beautiful products with ponies and horses. Yeah. You know, so again, some brands make it very, it's easy to see the path that you can take with product. And then others are, you know, you have to think harder. It's a little bit more challenging. So, and particularly for cultural and heritage sites, then that really has to be grounded in what are the collections, what is on offer in these sites, in these museums, in these heritage sites, and really start to unravel the stories that you can turn into product.Paul Marden: But a product isn't enough, is it?Jennifer  Kennedy: Absolutely not.Paul Marden: Set making, merchandising, storytelling, they all engage the customer, don't they?Jennifer  Kennedy: 100%.Paul Marden: Where have you seen that being done well in Ireland?Michael  Dolan: Get a store is the preeminent example, I would think. I mean, it's a stunning shop. Have you met Catherine too? Paul Marden: No, not yet. Lovely to meet you, Catherine.  Michael  Dolan: Catherine is in charge of getting the stories. Paul Marden: Okay. Any other examples that aren't, maybe, sat at the table? Game of Thrones is a really good example and Titanic.Michael  Dolan: Game of Thrones.  I think Titanic's good. The new shop in Trinity College is very strong, I think. So it's a temporary digital exhibition while they're revamping the library. They've done an excellent job in creating a wonderful new shop, even on a temporary basis.Jennifer  Kennedy: I would say Crowe Park as well. The GAA museum there has undergone a full refurbishment and it's very tailored towards their audience. So they're very, it's high volume, very specific to their... And the look and feel is very much in keeping with the nature of the reason why people go to Crowe Park. I would say the Irish National Asteroid as well. And Colmar Abbey, Cliffs of Moher. We've got some really great offers all over the island of Ireland.Paul Marden: Yeah, absolutely. I was at W5 recently in Belfast and I think that is a brilliant example of what a Science Centre gift shop could be like. Because often there will be the kind of generic stuff that you'll see in any attraction— a notebook with rubber and a pencil— but they also had lots of, there were lots of science-led toys and engineering-led toys, so they had... big Lego section. It was like going into a proper toy shop. It was just a really impressive gift shop that you could imagine engaging a kid.Catherine Toolan: And if I could come in there for an example outside of Ireland, you've got the House of Lego in Billund. I don't know if anybody has been there, but they've got a customised range, which is only available. Really? Yes, and it's so special. They've got a really unique building, so the Lego set is in the shape of the building. They've got their original dock. But the retail store in that space, it's very geared towards children as Lego is, but also imagination play. So they've done a brilliant job on looking at, you know, the texture of their product, the colour of their product. And whilst it's usually geared to children, it's also geared to adult lovers of Lego. So it's beautiful. Huge tech as well. They've incredible RFID wristbands, which you get from your ticket at the beginning of the experience. So all of your photo ops and everything you can download from the RFID wristband. Very cool.Jennifer  Kennedy: Actually, I would say it's probably from a tech point of view, one of the best attractions I've been to in recent years. Like, it's phenomenal. I remember going there the year it opened first because it was fascinating. I have two boys who are absolutely Lego nuts. And I just— we went to the home of LEGO in Billund when it opened that year and I just was blown away. I had never experienced, and I go to experiences everywhere, but I've never, from a tech point of view and a brand engagement perspective, understood the nature, the type of product that they deliver. For me, it's, like I said, I tell everyone to go to Billund. Paul Marden: Really? We've got such amazing jobs, haven't we? However, as you're both talking, I'm thinking you're a bit like me. You don't get to go and enjoy the experience for the experience's own sake because you're looking at what everybody's doing.Jennifer  Kennedy: But can I actually just add to that? There's another one in the Swarovski Crystal in Austria.Paul Marden: Really?Jennifer  Kennedy: That is phenomenal. And in terms of their retail space, it's like, I like a bit of sparkle, so I'm not going to lie. It was like walking into heaven. And their retail offering there is world-class in that store. And the whole brand experience from start to finish, which is what you're always trying to achieve. It's the full 360 of full immersion. You're literally standing inside a giant crystal. It's like being in a dream. Right. A crystal, sparkly dream from start to finish. And then, every year, they partner and collaborate with whoever— designers, musicians, whoever's iconic or, you know, very... present in that year or whatever. And they do these wonderful collaborations and partnerships with artists, designers, you name it.Paul Marden: Sorry, Catherine, there you go.Catherine Toolan: Thank you very much. It's on my list of places to go, but I do know the team there and what they're also doing is looking at the premiumization. So they close their retail store for high net worth individuals to come in and buy unique and special pieces. You know, they use their core experience for the daytime. And we all talk about the challenges. I know, Tom, you talk about this, you know, how do you scale up visitor experience when you're at capacity and still make sure you've a brilliant net promoter score and that the experience of the customer is fantastic. So that is about sweating the acid and you know it's that good, better, best. You know they have something for everybody but they have that halo effect as well.  So it's really cool.Paul Marden: Wow. Thank you. I'm a bit of a geek. I love a bit of technology. What do you think technology is doing to the gift shop experience? Are there new technologies that are coming along that are going to fundamentally change the way the gift shop experience works?Jennifer  Kennedy: I think that's rooted in the overall experience. So I don't think it's a separate piece. I think there's loads of things out there now where you can, you know, virtual mirrors have been around for years and all these other really interesting. The whole gamification piece, if you're in an amazing experience and you're getting prompts and things to move an offer today, but so that's that's been around for quite some time. I'm not sure that it's been fully utilised yet across the board, especially in I would say there's a way to go in how it influences the stores in Ireland in attractions at the moment. There'll be only a handful who I'd say are using technology, mainly digital screens, is what I'm experiencing and seeing generally. And then, if there is a big attraction, some sort of prompts throughout that and how you're communicating digitally through the whole experience to get people back into the retail space. Paul Marden: Yeah, I can imagine using tech to be able to prompt somebody at the quiet times of the gift shop. Michael  Dolan: Yeah, also Guinness now you can order a pint glass with your own message on it in advance. It's ready for you when you finish your tour. You go to a locker and you just open the locker and you walk out with your glass. Catherine Toolan: Could I just say, though, that you just don't open a locker like it's actually lockers? There's a lot of customisation to the lockers because the idea came from the original Parcel Motel. So the locker is actually you key in a code and then when you open the customised locker, there's a Guinness quote inside it and your personalised glass is inside it. And the amount of customers and guests that we get to say, could we lock the door again? We want to actually open it and have that. whole experience so you know that's where I think in you know and one of the questions that would be really interesting to talk about is you know, what about self-scanning and you know, the idea of checkouts that are not having the human connection. Is that a thing that will work when you've got real experiences? I don't know. But we know that the personalisation of the engraved glasses and how we've custom designed the lockers— not to just be set of lockers— has made that difference. So they're very unique, they're colourful, they're very Guinnessified. And of course, the little personal quote that you get when you open the locker from our archives, make that a retail experience that's elevated. Paul Marden: Wow.Jennifer  Kennedy: But I would also say to your point on that, that the actual, the real magic is also in the people, in the destinations, because it's not like gift shops and destinations and experiences. They're not like high street and they shouldn't be. It should be a very different experience that people are having when they've paid to come and participate with you in your destination. So I actually think technology inevitably plays a role and it's a support and it will create lovely quirks and unusual little elements throughout the years.Paul Marden: I think personalisation is great.  Jennifer  Kennedy: And personalisation, absolutely. But the actual, like I would be quite against the idea of automating checkout and payouts in gift shops, in destinations, because for me... That takes away the whole essence of the final touch point is actually whoever's talked to you when you did that transaction and whoever said goodbye or asked how your experience was or did you enjoy yourself? So those you can't you can't replace that with without a human personal touch. So for me, that's intrinsically important, that it has to be retained, that the personal touch is always there for the goodbye.Dean Kelly: I'm very happy that you brought up the human touch. I'm a photo company, I do pictures. And all the time when we're talking to operators, they're like, 'Can we make it self-serve? Can we get rid of the staffing costs?' I'm like, 'I'm a photographer. Photographers take pictures of people. We need each other to engage, react, and put the groups together. No, we don't want the staff costs. But I'm like, it's not about the staff costs. It's about the customer's experience. So all day long, our challenge is, more so in the UK now, because we operate in the UK, and everybody over there is very, we don't want the staff.' And I think, if you lose the staff engagement, especially taking a picture, you lose the memory and you lose the moment. And photographers have a really good job to do, a very interesting job, is where to capture people together. And if you lose that person— touch point of getting the togetherness— You just have people touching the screen, which they might as well be on their phone.Paul Marden: And the photo won't look as good, will it? Anybody could take a photo, but it takes a photographer to make people look like they're engaged and happy and in the moment.Dean Kelly: Yeah, exactly, and a couple of other points that you mentioned— with the brand, personalisation, gamification, all that kind of cool, juicy stuff, all the retail stuff, people going home with the memory, the moment, all that stuff's cool, but nobody mentioned photos until Cashin, you mentioned photos. We've had a long conversation with photos for a long time, and we'll probably be still chatting for another long time as well. But photography is a super, super retail revenue stream. But it's not about the revenue, it's about the moment and the magic. Jennifer  Kennedy: Yeah, you're capturing the magic. Dean Kelly: Capturing it. And fair enough that what you guys do at Shamrock is very interesting because you talk to the operators. You kind of go, 'What gifts are going to work for your visitors?' And you turn that into a product. And that's exactly what we do with all the experiences. We take pictures.Dean Kelly: But what's your demographic saying? What's your price points? What's your brand? What's your message? And let's turn that into a personalised souvenir, put the people in the brand, and let them take it home and engage with it.Paul Marden: So... I think one of the most important things is how you blend the gift shop with the rest of the experience. You were giving a good example of exiting through the gift shop. It's a very important thing, isn't it? But if you put it in the wrong place, you don't get that. How do you blend the gift shop into the experience?Jennifer  Kennedy: Well, I would say I wouldn't call it a blend. For me, the retail element of the brand should be a wow. Like it should be as invaluable, as important as everything else. So my perspective would be get eyes on your retail offering sooner rather than later. Not necessarily that they will participate there and then.Jennifer  Kennedy: The visual and the impact it has on seeing a wow— this looks like an amazing space. This looks like with all these products, but it's also— I was always chasing the wow. I want you to go, wow, this looks amazing. Because, to me, that's when you've engaged someone that they're not leaving until they've gotten in there. It is important that people can potentially move through it at the end. And, you know, it depends on the building. It depends on the structure. You know, a lot of these things are taken out of your hands. You've got to work with what you've got. Jennifer  Kennedy: But you have to work with what you've got, not just to blend it, to make it stand out as exceptional. Because that's actually where the magic really starts. And it doesn't matter what brand that is. The aim should always be that your retail offering is exceptional from every touch point. And it shouldn't be obvious that we've spent millions in creating this wonderful experience. And now you're being shoehorned into the poor relation that was forgotten a little bit and now has ten years later looks a bit ramshackle. And we're trying to figure out why we don't get what we should out of it.Michael  Dolan: And it has to be an integral part of the whole experience.Jennifer  Kennedy: Yeah, and I think for new experiences that are in planning stages, I've seen that more and more in recent years. Now, where I was being called to retrofix or rip out things going, this doesn't work, I'm like, okay, well, we have to retro do this. Now, when people are doing new builds or new investments into new spaces, I'm getting those calls at the planning stages where it's like, we've allocated this amount of space to retail. Do you think that's enough? And I don't think I've ever said yes, ever. At every single turn, I'm like... No, it's not enough. And, you know, what's your anticipated football? Oh, that's the numbers start to play a role in it. But it's not just about that. It's about the future proofing. It's like what happens in five years, 10 years, 15? Because I've been very lucky to work in buildings where it's not easy to figure out where you're going to go next. And particularly heritage sites and cultural heritage. Like I can't go in and knock a hole in the crypt in Christchurch Cathedral. But I need a bigger retail space there.Jennifer  Kennedy: The earlier you start to put retail as a central commercial revenue stream in your business, the more eyes you have on it from the get-go, the more likely it is that it will be successful. Not now, not in five years, not in ten years, but that you're building blocks for this, what can become. Like it should be one of your strongest revenue streams after ticket sales because that's what it can become. But you have to go at it as this is going to be amazing.Catherine Toolan: I think it's important that it's not a hard sell and that's in your face. And, you know, that's where, when you think about the consumer journey, we always think about the behavioural science of the beginning, the middle, and the end. And people remember three things. You know, there's lots of other touch points. But if retail is a really hard sell throughout the experience, I don't think the net promoter score of your overall experience will, you know, come out, especially if you're, you know, and we're not a children's destination. An over 25 adult destination at the Guinness Storehouse and at our alcohol brand homes. But what's really important is that it's authentic, it's really good, and it's highly merchandised, and that it's unique. I think that uniqueness is it— something that you can get that you can't get anywhere else. You know, how do you actually, one of the things that we would have done if we had it again, we would be able to make our retail store available to the domestic audience, to the public without buying a ticket. So, you know, you've got that opportunity if your brand is the right brand that you can have walk-in off the high street, for example.Catherine Toolan: So, you know, there's so many other things that you can think about because that's an extension of your revenue opportunity where you don't have to come in to do the whole experience. And that is a way to connect the domestic audience, which is something I know a lot of the members of the Association, AVEA are trying to do. You know, how do we engage and connect and get repeat visits and and retail is a big opportunity to do that, especially at gifting season.Paul Marden: Yeah, yeah, sustainability is increasingly important to the narrative of the whole retail experience, isn't it? How do you make sure that we're not going about just selling plastic tat that nobody's going to look after?Michael  Dolan: We've made this a core value for Shamrock Gift Company, so we've engaged with a company called Clearstream Solutions, the same company that Guinness Store has. have worked with them. So it's a long-term partnership. So they've measured our carbon footprint from 2019 to 2023. So we've set ourselves the ambitious target of being carbon neutral by 2030.Michael  Dolan: So just some of the elements that we've engaged in. So we put 700 solar panels on our roof as of last summer. All our deliveries in Dublin are done with electric vans, which we've recently purchased. All the lights in the building now are LED. Motion-sensored as well. All the cars are electric or that we've purchased recently, and we've got a gas boiler. So we've also now our shipments from China we're looking at biodiesel. So that's fully sustainable. And we also, where we can't use biodiesel, we're doing carbon offsetting as well.Paul Marden: So a lot of work being done in terms of the cost of CO2 of the transport that you're doing. What about the product itself? How do you make sure that the product itself is inherently something that people are going to treasure and is not a throwaway item?Michael  Dolan: We're using more sustainable materials, so a lot more stone, a lot more wood. Paul Marden: Oh, really? Michael  Dolan: Yeah. Also, it begins with great design. Yeah. So, you know, and obviously working with our retail partners, make sure that the goods are very well designed, very well manufactured. So we're working with some wonderful, well, best in class manufacturers around the world. Absolutely.Jennifer  Kennedy: I think as well, if... you can, and it's becoming easier to do, if you can collaborate with some creators and makers that are actually within your location.Jennifer  Kennedy: Within Ireland, there's a lot more of that happening, which means sourcing is closer to home. But you also have this other economy that's like the underbelly of the craft makers market in Ireland, which is fabulous, which needs to be brought to the fore. So collaborations with brands can also form a very integral part of product development that's close to home and connected to people who are here—people who are actually creating product in Ireland.Paul Marden: This is just instinct, not knowledge at all. But I would imagine that when you're dealing with those local crafters and makers, that they are inherently more sustainable because they're creating things local to you. It's not just the distance that's...Jennifer  Kennedy: Absolutely, but in any instances that I'm aware of that I've been involved with, anyway, even the materials and their mythology, yeah, is all grounded in sustainability and which is fabulous to see. Like, there's more and there's more and more coming all the time.Michael  Dolan: We've got rid of 3 million bags a year. Key rings, mags used to be individually bagged. And now there are 12 key rings in a bag that's biodegradable. That alone is 2 million bags.Paul Marden: It's amazing, isn't it? When you look at something as innocuous as the bag itself that it's packaged in before it's shipped out. You can engineer out of the supply chain quite a lot of unnecessary packaging Michael  Dolan: And likewise, then for the retailer, they don't have to dispose of all that packaging. So it's a lot easier and cleaner to put the product on the shelf. Yes.Paul Marden: Something close to my heart, online retail. Have you seen examples where Irish attractions have extended their gift shop experience online, particularly well?Jennifer  Kennedy: For instance, there are a few examples, but what I was thinking more about on that particular thought was around the nature of the brand again and the product that, in my experience, the brands that can do that successfully tend to have something on offer that's very nostalgic or collectible. Or memorabilia and I think there are some examples in the UK potentially that are where they can be successful online because they have a brand or a product that people are collecting.Paul Marden: Yeah, so one of my clients is Jane Austen House, only about two miles away from where I live. And it blew me away the importance of their online shop to them. They're tiny. I mean, it is a little cottage in the middle of Hampshire, but they have an international audience for their gift shop. And it's because they've got this really, really committed audience of Jane Austen fans who want to buy something from the house. Then everybody talks about the Tank Museum in Dorset.Paul Marden: Who make a fortune selling fluffy tank slippers and all you could possibly imagine memorabilia related to tanks. Because again, it's that collection of highly curated products and this really, really committed audience of people worldwide. Catherine Toolan: The Tank were here last year presenting at the AVEA conference and it was such an incredible story about their success and, you know, how they went from a very small museum with a lot of support from government to COVID to having an incredible retail store, which is now driving their commercial success.Paul Marden: Yeah, absolutely. Nick has done a load of work. Yeah, that leads me nicely onto a note. So listeners, for a long time, Skip the Queue has been totally focused on the podcast. But today we have launched our first playbook. Which is hopefully the first of many. But the playbook that we're launching today is all about how attractions can focus on best practice for gift shop e-commerce. So we work with partners, Rubber Cheese, Navigate, and Stephen Spencer Associates. So Steve and his team has helped us to contribute to some sections to the guide around, how do you curate your product? How do you identify who the audience is? How do you create that collection? The team at Rubber Cheese talk about the mechanics of how do you put it online and then our friends at Navigate help you to figure out what the best way is to get bums on seats. So it was a crackpot idea of mine six months ago to put it together, and it is now huge.Paul Marden: It's packed full of advice, and that's gone live today. So you can go over to skipthequeue.fm and click on the Playbooks link there to go and download that. Thank you. So, Jennifer, Michael, it has been absolutely wonderful to talk to both of you. Thank you to my audience. You've also been fabulous. Well done. And what a packed episode that was. I get the feeling you two quite enjoy gift shops and retailing. You could talk quite a lot about it.Jennifer  Kennedy: I mean, I love it.  Paul Marden: That didn't come over at all. Jennifer  Kennedy: Well, I just think it's such a lovely way of connecting with people and keeping a connection, particularly from a brand point of view. It should be the icing on the cake, you know?Paul Marden: You're not just a market store salesperson, are you?Jennifer  Kennedy: And I thoroughly believe that the most successful ones are because the experiences that they're a part of sow the seeds. They plant the love, the emotion, the energy. All you're really doing is making sure that that magic stays with people when they go away. The brand experience is the piece that's actually got them there in the first place. Paul Marden: Now let's go over to the conference floor to hear from some Irish operators and suppliers.Charles  Coyle: I'm Charles Coyle. I'm the managing director of Emerald Park. We're Ireland's only theme park and zoo. We opened in November 2010, which shows you how naive and foolish we were that we opened a visitor attraction in the middle of winter. Fortunately, we survived it.Paul Marden: But you wouldn't open a visitor attraction in the middle of summer, so give yourself a little bit of a run-up to it. It's not a bad idea.Charles  Coyle: Well, that's true, actually. You know what? I'll say that from now on, that we had the genius to open in the winter. We're open 15 years now, and we have grown from very small, humble aspirations of maybe getting 150,000 people a year to we welcomed 810,000 last year. And we'll probably be in and around the same this year as well.  Paul Marden: Wowzers, that is really impressive. So we are here on the floor. We've already heard some really interesting talks. We've been talking about AI in the most recent one. What can we expect to happen for you in the season coming in?Charles  Coyle: Well, we are hopefully going to be integrating a lot of AI. There's possibly putting in a new booking system and things like that. A lot of that will have AI dynamic pricing, which has got a bad rap recently, but it has been done for years and years in hotels.Paul Marden: Human nature, if you ask people, should I be punished for travelling during the summer holidays and visiting in a park? No, that sounds terrible. Should I be rewarded for visiting during a quiet period? Oh, yes! Yes, I should definitely. It's all about perspective, isn't it? Very much so. And it is how much you don't want to price gouge people. You've got to be really careful. But I do think dynamic pricing has its place.Charles  Coyle: Oh, absolutely. I mean, a perfect example of it is right now, our top price is not going to go any higher, but it'll just be our lower price will be there more constantly, you know, and we'll... Be encouraging people to come in on the Tuesdays and Wednesdays, as you said, rewarding people for coming in at times in which we're not that busy and they're probably going to have a better day as a result.Susanne Reid: Hi, Suzanne Reid here. I'm the CEO at Christchurch Cathedral, Dublin. What are you here to get out of the conference? First and foremost, the conference is a great opportunity every year to... catch up with people that you may only see once a year from all corners of the country and it's also an opportunity to find out what's new and trending within tourism. We've just come from a really energising session on AI and also a very thought-provoking session on crisis management and the dangers of solar panels.Paul Marden: Yes, absolutely. Yeah, the story of We the Curious is definitely an interesting one. So we've just come off the back of the summer season. So how was that for you?Susanne Reid:Summer season started slower than we would have liked this year in 2025, but the two big American football matches were very strong for us in Dublin. Dublin had a reasonable season, I would say, and we're very pleased so far on the 13th of the month at how October is playing out. So hoping for a very strong finish to the year. So coming up to Christmas at Christchurch, we'll have a number of cathedral events. So typically our carol concerts, they tend to sell out throughout the season. Then we have our normal pattern of services and things as well.Paul Marden: I think it's really important, isn't it? You have to think back to this being a place of worship. Yes, it is a visitor attraction. Yes, that's an aside, isn't it? And the reason it is a place of worship.Susanne Reid: I think that's obviously back to what our earlier speaker was talking about today. That's our charitable purpose, the promotion of religion, Christianity. However, you know, Christchurch is one of the most visited attractions in the city.Susanne Reid: Primarily, people do come because it will be there a thousand years in 2028. So there is, you know, the stones speak really. And, you know, one of the sessions I've really benefited from this morning was around accessible tourism. And certainly that's a journey we're on at the cathedral because, you know, a medieval building never designed for access, really. Paul Marden: No, not hugely. Susanne Reid: Not at all. So that's part of our programming and our thinking and our commitment to the city and to those that come to it from our local communities. But also from further afield, that they can come and enjoy the splendour of this sacred space.Paul Marden: I've been thinking long and hard, and been interviewing people, especially people like We The Curious, where they're coming into their 25th anniversary. They were a Millennium Project. I hadn't even thought about interviewing an attraction that was a thousand years old. A genuine millennium project.Susanne Reid: Yeah, so we're working towards that, Paul. And, you know, obviously there's a committee in-house thinking of how we might celebrate that. One of the things that, you know, I know others may have seen elsewhere, but... We've commissioned a Lego builder to build a Lego model of the cathedral. There will obviously be some beautiful music commissioned to surround the celebration of a thousand years of Christchurch at the heart of the city. There'll be a conference. We're also commissioning a new audio tour called the ACE Tour, Adults, Children and Everyone, which will read the cathedral for people who have no sense of what they're looking at when they maybe see a baptismal font, for example. You know, we're really excited about this and we're hoping the city will be celebratory mood with us in 2028.Paul Marden: Well, maybe you can bring me back and I'll come and do an episode and focus on your thousand year anniversary.Susanne Reid: You'd be so welcome.Paul Marden: Oh, wonderful. Thank you, Suzanne.Paul Marden: I am back on the floor. We have wrapped up day one. And I am here with Ray Dempsey from Jameson Distillery. Ray, what's it been like today?Ray  Dempsey: Paul, it's been a great day. I have to say, I always loved the AVEA conference. It brings in such great insights into our industry and into our sector. And it's hosted here in Waterford, a city that I'm a native of. And, you know, seeing it through the eyes of a tourist is just amazing, actually, because normally I fly through here. And I don't have the chance to kind of stop and think, but the overall development of Waterford and the presentation from the Waterford County Council was really, really good. It's fantastic. They have a plan. A plan that really is driving tourism. Waterford, as a tourist destination, whereas before, you passed through Waterford. It was Waterford Crystal's stop and that was it. But they have put so much into the restoration of buildings, the introduction of lovely artisan products, very complimentary to people coming to here, whether it is for a day, a weekend, or a week. Fantastic.Paul Marden: What is it? We're in the middle of October and it's a bit grey and drizzly out there. But let's be fair, the town has been packed. The town has been packed.With coaches outside, so my hotel this morning full of tourists.Ray  Dempsey: Amazing, yeah it's a great hub, a great hub, and they've done so much with the city to enable that, and you see, as you pass down the keys, you know that new bridge there to enable extra traffic coming straight into the heart of the city, it's fantastic. We're all learning from it, and hopefully, bring it all back to our own hometowns.Paul Marden: I think it's been really interesting. We were talking earlier on, before I got the microphone out, saying how it's been a real mixed bag this year across the island of Ireland, hasn't it? So some people really, really busy, some people rubbish year.Ray  Dempsey: Yeah, I mean, I feel privileged the fact that, you know, we haven't seen that in Dublin. So, you know, there's a it's been a very strong year, a little bit after a little bit of a bumpy start in January, February. But, like, for the rest of the year onwards, it's been fantastic. It's been back to back festivals and lots of things, lots of reasons why people come to Dublin. And, of course, with the introduction of the NFL. That's new to us this year. And hopefully, we'll see it for a number of years to come. But they're great builders for organic growth for our visitor numbers. So I'm happy to say that I'm seeing a growth in both revenue and in visitor numbers in the Jameson Distillery. So I'm happy to see that. Now, naturally, I'm going to have to work harder to make sure it happens next year and the year after. But I'm happy to say that the tourism product in Dublin has definitely improved. And Dublin-based visitor attractions are doing well. Paul Marden: Exciting plans for summer 26? Ray  Dempsey: Yes, every year is exciting, Paul. And every year brings a challenge and everything else. But I'm delighted to say that our focus for 2026 really is on building inclusion. So we're looking at language tours.Ray  Dempsey: We're looking at tours for... you know, margins in society. And I think it's a really interesting way for us to be able to embrace accessibility to our story. And also, we have increased our experience repertoire to engage more high-end experiences, not private experiences. More demand for those. Okay. So we're delighted to say that we have the product in order to be able to do that. So that's exciting for us, you know, to be building into 2026. Great. Paul Marden: Thank you so much for joining us. I am the only thing standing in the way of you and a drink at the cocktail reception later on. So I think we should call it quits. Ray  Dempsey: And for sure. Paul Marden: If you enjoyed today's episode, then please like and comment in your podcast app. It really does help others to find us. Today's episode was written by me, Paul Marden, with help from Emily Burrows from Plaster. It was edited by Steve Folland and produced by Wenalyn Dionaldo. See you next week. The 2025 Visitor Attraction Website Survey is now LIVE! Dive into groundbreaking benchmarks for the industryGain a better understanding of how to achieve the highest conversion ratesExplore the "why" behind visitor attraction site performanceLearn the impact of website optimisation and visitor engagement on conversion ratesUncover key steps to enhance user experience for greater conversionsTake the Rubber Cheese Visitor Attraction Website Survey Report

And - a worker refused entry into a Belfast pub because he was in work clothes.

Die deutsche Nationalmannschaft hat in der WM-Quali einen 4:0-Sieg gegen Luxemburg gefeiert und besiegte Nordirland in Belfast mit 1:0. Damit kommt das Team von Julian Nagelsmann der Qualifikation für die Weltmeisterschaft im nächsten Jahr deutlich näher. Im Spiel gegen Nordirland feiert Woltemade seinen Premieren-Treffer im Nationaldress, auch Baumann glänzt mit starken Paraden und hält den Sieg für Deutschland fest. Gemeinsam mit Marcel Reif schauen wir auf die DFB-Spiele.

Send us a textBRIAN N - BELFAST 12 TRADITIONS OF AA WORKSHOP, WEEK 4Recorded 3rd July 2025 at the Belfast Recovery GroupEnjoy!!Support the show

Deutschland gewinnt 1:0 in Belfast - ein Pflichtsieg mit Fragezeichen. Ist die DFB-Elf unter Julian Nagelsmann wirklich schon WM-reif? Wir sprechen über stabile Abwehr, fehlende Kreativität und Oli Baumann im Tor. Wo steht das Team acht Monate vor der WM wirklich? Außerdem: Afrikas WM-Quali sorgt für Überraschungen - Kap Verde schreibt Geschichte, Nigeria und Kamerun enttäuschen.

Also - DUP motion to replace Belfast bilingual street signage policy sparks Assembly row.

Zwei Pflichtsiege, ja. Aber nach Belfast gibt es mehr Fragen als Antworten, die Nationalmannschaft hat immer noch viele Baustellen. Ewald guckt da mal hin, gewohnt kritisch, aber es gibt trotzdem auch was zu Lachen... viel Spaß!

As Mark Williams made history by winning the Xi'an Grand Prix, Stephen Hendry, Mark Watson and Steven Hallworth offered their immediate reaction. We hear from the record-breaking Welshman live from China, just moments after his remarkable triumph. Jordan Brown is the guest in the house as we have a Fantasy Five update, plus a check on who's leading the race to 100 centuries this season. It's snooker chat at full throttle - funny, frenetic and full of insight - only on Snooker Club. Email: snookerclub@wst.tv

Monday ExtraThis week my motivation for putting pen to paper, and switching on the recording equipment has been different and a bit unusual. I was listening to an audiobook - a reading of a novel! I had been driving down to Belfast in the car, listening to a book, when one of the characters mentioned a particular artist, Tom Waite, and it brought back memories of a song that the artist had performed, back in the 1990s. It was a song called' “Jesus Blood Never Failed Me Yet” and it has an interesting story, and if you give me a few minutes. I'd like to share the story with you this morning… The song went:-Jesus' blood never failed me yetJesus' blood never failed me yetFor this one thing I know,That He loves me so.Jesus' blood never failed me yetListen to the podcast for the story, and you can find the song on Spotify https://tinyurl.com/57emjrt5Or search on YouTubeRead a full transcript with links HERE. Hosted on Acast. See acast.com/privacy for more information.

What if making disciples isn't about running programs… but sharing your life? And what if mission doesn't start with strategy… but with resilient disciples formed through ordinary rhythms of church life?   In this episode of the Lausanne Movement Podcast, Rick Hill unpacks: ✅ How Jesus formed disciples through stages of invitation (“come and see” → “follow me” → “go and make”) ✅ Why life-on-life formation is more powerful than programs ✅ How to build spiritual habits that create self-feeding, resilient believers ✅ Why mission is the natural overflow of discipleship ✅ How Ireland's spiritual story reveals both the dangers of cultural Christianity and the hope of renewal ✅ What the global church can learn about humility, dependence, and crossing boundaries for the gospel If you care about discipleship, mission, or the future of the church, this episode is for you.  

Send us a textMy guest for this episode is Eamon McAuley, a former professional boxer fromArdoyne and author of “Fighting to Find Peace”.Eamon was born in Belfast just before “the troubles” erupted and has experienced a childhood unique to his place and time.From arms dumps on his street to his great uncle being brutally m*rdered by the infamous Shankill Butchers, Eamon's life is one that has been shaped, in many ways, by the conflict that surrounded him. Eamon also shares many stories about his father “Coco” McAuley, a notorious Ardoyne hard-man who, at one stage, was shot by the IRA, Loyalists and fought the British army Paras in the street, to the point where they had to send a boxing champion over from Germany try to defeat him. 00:00 Coco McAuley (Eamon's father)08:40 Eamon's childhood (Shankill Butchers and Johnny Adair) 21:15 Lewis Crocker (Belfast's newest champ) 34:30 Thoughts on MMA41:35 Did being a vegetarian end Eamonn's career? 45:25 Coco II59:15 Coco III1:01:25 Coco SHOT BY LOYALISTS 1:06:15 Reality of growing up during the troubles 1:15:00 GFA & thoughts on Irish Reunification https://www.youtube.com/@UCH3Cfhwnw5TxRUlL20A_wuQ https://www.orpenpress.com/books/fighting-to-find-peace-a-belfast-boxers-journey/

A Note from James: Bill O'Reilly's new book, Confronting Evil, is both a history lesson and a warning. It's a study of the most destructive figures in human history—from Hitler, Stalin, and Mao to Genghis Khan, Caligula, and even modern evildoers like Putin and the cartels.When I first picked it up, I thought it would be about the past. But after reading it, I realized it's really about right now—about how evil mutates, reappears, and spreads when we stop paying attention.We talked about the psychology of evil, how it manifests differently in modern life, and why we all need to look inward at how we process fear and anger. The episode ends on a note of hope—but only if we're willing to face what's real.Episode Description:In this episode, James sits down with legendary journalist and author Bill O'Reilly to discuss his new book, Confronting Evil: Assessing the Worst of the Worst. Together, they explore how history's darkest figures—Hitler, Mao, Stalin, Putin, and others—reflect modern patterns of violence, polarization, and moral decay.O'Reilly draws from decades of reporting and war correspondence to explain the difference between “personal evil” and “collective evil,” and why societies collapse when good people stop paying attention.The conversation also looks at free speech, mental illness, the internet's role in radicalization, and why mercy for the guilty so often becomes cruelty to the innocent.What You'll Learn:The 15 most destructive figures in world history—and why their patterns are repeating today.The two types of evil: personal vs. collective.How technology and echo chambers amplify hatred.Why ignoring small evils allows larger ones to grow.How to recognize and contain evil in a free society.Timestamped Chapters:[02:00] A Note from James: Introducing Confronting Evil[02:39] Are we living in a new age of violence or just a repeating cycle?[03:39] On partisanship, anger, and how fear disguises itself[04:57] Bill joins: marketing a book in the age of distraction[05:51] Why O'Reilly wrote Confronting Evil and how it differs from his “Killing” series[07:16] Putin, October 7th, and the eerie timing of the book's release[08:20] Why today's evil feels more personal than historic evil[09:39] Personal encounters with evil: chasing Ted Bundy[11:01] Witnessing atrocities: from El Salvador to Belfast[12:24] Could Hitler have been reasoned with? The psychology of the irredeemable[14:27] “Mercy to the guilty is cruelty to the innocent” — justice and accountability[15:36] The internet's role in radicalization and digital “clubs for evil”[17:00] Echo chambers, hate speech, and how the free world handles extremism[19:02] Why confronting evil matters in a “free” but apathetic society[20:00] The October 7th attacks and why O'Reilly opens his book there[21:22] “Queers for Palestine” and the IQ of modern activism[22:00] How ignorance and apathy breed delusion[23:00] When does “necessary evil” cross the line into tyranny? Augustus and strongmen[25:10] The psychology of dictators: no remorse, no redemption[26:11] The Constitution as an anti-authoritarian framework[27:50] Polarization, Portland, and the fight over federal authority[29:00] How democracies correct themselves—eventually[31:31] Data over ideology: why extremists are still a minority[32:04] Can AI detect future Hitlers?[33:28] Why people cheer for evil—and how to walk away[34:46] The 15 who made the cut: why some evildoers were left out[35:36] The drug cartels as modern-day mass murderers[36:29] O'Reilly's warning: mobilize the 85% before it's too late[36:54] Ending on hope—why good still outnumbers evilAdditional Resources