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In this episode, Maribel Lopez of Lopez Research interviews Kevin McInturff Chief Technology Officer of Logility. We explore the transformative impact of artificial intelligence on supply chain management and the key considerations for successful implementation. Our discussion covers critical insights for business leaders and practitioners navigating the AI landscape.Key Discussion PointsThroughout our conversation, we delve into how artificial intelligence is fundamentally reshaping supply chain operations. The democratization of information through generative AI has opened new possibilities, though organizations continue to grapple with data integration challenges. We examine the critical balance between innovation and responsibility, particularly regarding ethics and data security in AI deployment.The discussion reveals how real-world applications of AI are enhancing decision-making processes across supply chain operations. We explore emerging AI technologies that are revolutionizing forecasting methods, while acknowledging the ongoing evolution of ROI measurement for AI investments. Building trust in AI systems emerges as a fundamental requirement for successful adoption.Our conversation emphasizes the importance of practical experimentation with AI solutions. Organizations must understand the interplay of different roles and technical languages in AI implementation. This approach allows companies to develop effective, tailored solutions while maintaining ethical considerations and data security.## Episode ResourcesIf you'd like to learn more about the topics discussed in this episode, follow me on social media at Youtube for the video version of this podcast and LinkedIN and X (Twitter) for AI research updates and insights.Kevin McInturff Expert Bio:Kevin McInturff, Chief Technology Officer of Logility, has 20+ years of experience in product and engineering roles. He spent his early career as an engineer on a plant floor working in industrial automation and plant information systems before moving into enterprise SaaS software. Under his leadership Logility has accelerated the pace of innovation and focused on delivering high quality product, a superior user experience and solutions that enable supply chain organizations to anticipate disruptions as opportunities to reap competitive advantages. He is passionate about understanding and meeting client needs with innovative solutions while building great engineering and product culture within his team. Outside of his work with Logility he actively volunteers with the 501st Legion a non-profit who partners with other organizations to brighten the lives of the less fortunate and to bring awareness to positive causes on both a local and global scale. Kevin is a lifelong learner, an artist, and avid practitioner of the art of tsundoku. He has earned a BS in Computer Science from the Georgia Institute of Technology, and a Masters of Science, Management of Technology from Georgia Tech Scheller College of Business. Kevin lives in Smyrna, Georgia with his wife and three daughters.
Maribel Lopez of Lopez Research hosted a podcast at AWS Reinvent, discussing QuickSight with ATracy Daugherty GM, QuickSight at Amazon Web Service and Travis Muhlestein, Chief Data and Analytics Officer at GoDaddy. QuickSight, a cloud-based BI tool, enables real-time data sharing and decision-making through dashboards, pixel-perfect reports, and Q for asking data questions. In the podcast, Muhlstein shares how QuickSight has transformed GoDaddy's approach from static dashboards to real-time, interactive data exploration and analysis, enabling more agile, data-driven decision-making across the organization.Follow the guests at:Maribel Lopez https://www.linkedin.com/in/maribellopez/Travis Muhlestein, Chief Data and Analytics Officer at GoDaddy https://www.linkedin.com/in/travis-muhlestein/Tracy Daugherty GM, QuickSight at Amazon Web Services https://www.linkedin.com/in/tracy-daugherty-28a1014/
Every industry, including the quick service restaurant (QSR) market, plans to transform its business with artificial intelligence (AI). Several years ago, Wendy's embarked on its AI journey, leveraging cloud services and generative AI to enhance employee and customer experiences. The drive-thru experience presents numerous challenges for QSR restaurants due to the complexities of menu options, limited-time offers, special requests, and ambient noise. Wendy's chose to tackle the drive-thru experience with AI because 75 to 80 percent of Wendy's customers choose the drive-thru as their preferred ordering channel. The company saw a tremendous opportunity to improve the customer experience by creating a seamless ordering experience using AI automation in the drive-thru. In an interview with Lopez Research, Wendy's CIO Matt Spessard shared how its AI program had advanced over the past year and shared advice for other leaders looking to tackle AI within their business.
It's our last episode of the year, and we're looking back at some of the housing, economy, and market calls that didn't quite pan out. Marketwatch News Editor Joy Wiltermuth sits down with Jeremy to talk about what happened, and what we can learn for next year. Plus, Lopez Research founder Maribel Lopez joins us to revisit a bad AI call, and what we can expect next year.
Join me and Maribel Lopez, industry analyst, author, technology influencer and the founder of Lopez Research (https://www.lopezresearch.com/), as we dive into the evolving role of artificial intelligence in today's workplace. From predictive analytics and automation to AI-driven employee engagement tools, the impact of AI is transforming how we work, collaborate, and lead.
Featuring: Maribel Lopez, Principal Analyst at Lopez Research, joins the program to discuss Apple's second quarter earnings and record stock buyback plan. Michael Wilson, Bloomberg FX and Rates Reporter, with the latest on Japanese yen intervention. Terri Spath, Founder and Chief Investment Officer at Zuma Wealth, offers her read on the day's market action. Apple: https://podcasts.apple.com/us/podcast/bloomberg-daybreak-asia/id1663863437Spotify: https://open.spotify.com/show/0Ccfge70zthAgVfm0NVw1bTuneIn: https://tunein.com/podcasts/Asian-Talk/Bloomberg-Daybreak-Asia-Edition-p247557/?lang=es-es See omnystudio.com/listener for privacy information.
MarketWatch's Jeremy C. Owens speaks with Lopez Research founder and analyst Maribel Lopez on the technological progression of AI and what it could mean for tech revenue and stocks in the year ahead.
Amazon Web Services held its annual cloud computing conference in Las Vegas at the end of November. In this podcast, Maribel Lopez recaps some of the key artificial intelligence announcements from her attendance at the event. There were key product launches that span AI chips, models and services. There is also a video recording of the podcast from the show floor that can be found on her YouTube channel at www.youtube.com/@MaribelLopezResearchYou can follow Maribel on LinkedIn at https://www.linkedin.com/in/maribellopez/And on X at https://twitter.com/MaribelLopez@awscloud #reinvent #GenAI #cloudcomputing
Lopez Research dives into the world of how Generative AI is changing business applications in this first episode of a series on AI-led business transformation. In particular, we focus on how Microsoft is harnessing the power of generative AI to transform customer relationship management and enterprise resource planning. You can check out more about Microsoft's copilots here. Follow me here:You can follow me on LinkedIn and on Twitter @MaribelLopezCheck out the AI with Maribel Lopez podcast and subscribe on your favorite channel here.
A day ahead of the latest iPhone unveiling, Jon Swartz and Jeremy C. Owens of MarketWatch will talk to Lopez Research founder Maribel Lopez about the looming battle between Apple Inc. and Facebook parent Meta Platforms Inc. for the next generation of virtual-reality technology, and whether the tech will ever find broad acceptance.
Maribel Lopez is the founder and principal analyst at Lopez Research, a market research and strategy consulting firm specializing in technology. Before founding Lopez Research, Maribel began her career working in finance at Motorola and eventually moving into marketing. She joins ConnectThe2 to discuss the intricacies of marketing, the pros and pitfalls of startups, and the wonders of technology. If you like what you're reading, be sure to listen to the entire episode linked at the bottom of this page. Starting an analyst firm… Maribel did not intend to start her own analyst firm. At first she looked into joining pre-existing startups. However, she did not feel like was a good fit for them. Her clients requested that she go into strategy and research work and Lopez Research was born. Thanks to Maribel's career with Motorola, she had access to technology education and developed a passion for technology and the growing world of artificial intelligence. Lopez Research provides analysis on a wide range of technology topics for both startups and global firms. Marketing is a lot harder than people realize… People often assume marketing is simple. They mistakenly believe that if they write a press release, they will gain tons of business overnight. Marketing is a lot more nuanced than that, because it requires precision to target the right audience through the noise. Success is gained by using marketing to stand out in your specific category, not by trying to create a whole new category. Startups often have a lot of enthusiasm and great ideas, but don't have the experience and technical expertise required to really take that idea all the way. There is a difference between being enamored with technology and actually analyzing it and understanding the necessary steps to reach success. More than analysis… In addition to researching the latest innovations in technology and artificial intelligence, Maribel hosts three podcasts. Since moving to Charleston during the pandemic, Maribel has found many opportunities to network with people in technology and similar industries. After the interview, we played two games with Maribel to get to know her better. We played the techie edition This or That, where we learned that Maribel cannot choose between Samsung and Apple, and then we played Never Have I Ever. Hear more... If you've enjoyed these takeaways be sure to listen to our full interview linked below. Also, be sure to listen to, rate and subscribe to our podcast on iTunes, Spotify, Google Play, iHeartRadio or Soundcloud. Quotes • “Once I learned more about the power of technology, so to speak, I was really intrigued and hooked.” (3:07-3:13) • “When I think of running a business, it's a combination of anxiety and power to choose what you would like to do. And both of those are wonderful, but they're both difficult.” (5:38-5:51) • “I think every individual, regardless if they are business owners or not, should have a personal board of advisors that they can go to and ask questions of and somebody that will help them walk through some of the challenges they might have. And it's important to have that be somebody that is outside of your home, outside of your workplace that can provide perspective.” (7:37-7:58) Links https://www.lopezresearch.com/ Learn more about Connect2 Communications: Website: https://www.connect2comm.com/ Podcast home page: https://www.connect2comm.com/podcast Twitter handle: @Connect2_Comm Instagram handle: @connect2_comm LinkedIn: https://www.linkedin.com/company/connect2-communications Facebook: https://www.facebook.com/connect2comm/
In this episode, Maribel Lopez of Lopez Research shares her thoughts on four components required to create better AI strategies. You can find an article I wrote about this at https://cloud.google.com/blog/topics/transformation/4-tasks-to-ensure-your-companys-ai-is-ethicalYou can find links to the research I mentioned herehttps://www.fico.com/en/solutions/fico-responsible-aihttps://www.pewresearch.org/internet/2021/06/16/experts-doubt-ethical-ai-design-will-be-broadly-adopted-as-the-norm-within-the-next-decade/You can follow me on Twitter at @MaribelLopez and LinkedIN https://www.linkedin.com/in/maribellopez/Please visit the website to for links to follow the show and to subscribe to the newsletter athttps://aiwithml.com
In this episode of Cyber Security Inside, Camille and Tom get into the biggest cybersecurity topics of the past year with Maribel Lopez, Founder and Principal Analyst at Lopez Research. The conversation covers - The large scale attacks on infrastructure this year on a wide range of companies. - Where the attacks were occurring to have the biggest impact on systems. - The development of artificial intelligence and how far along we are in that area. - Ways to convince companies and decision makers to focus on cybersecurity. ...and more. Don't miss it! The views and opinions expressed are those of the guests and author and do not necessarily reflect the official policy or position of Intel Corporation. Here are some key takeaways: - One of the more surprising things that became big this year was large scale attacks on a wide range of companies (gas lines, hospitals, schools, etc.). Things now feel more targeted and directed than just opportunistic. - Right now, companies trying to fix vulnerabilities are highly dependent on consumers updating their systems. So, attackers can just wait until a vulnerability is pointed out by ethical researchers, and then count on not everyone updating. - Attacks expanded into areas like the supply chain, because it isn't just about the core systems of the company anymore, it's about every part of the process that relies on technology. - Having old infrastructure can really hurt a company or a business. And at this point, people can't say they didn't know, since there have been so many examples to learn from. The responsible thing to do as a company is to have modern infrastructure. It is very expensive, too, of course. - With AI, there are big questions about how the models they are developing based on information might impact privacy. - Data loss has been a huge topic as well. When a company loses a bunch of data, we have to think about how they were collecting the data, how it was encrypted, how AIs were accessing it and analyzing the data. How do we collect data in a safe, privacy centered way, while still getting useful information that will help create new business models? - The more connected things are, the more risk there is if an attack happens. Although connection in infrastructure might make the infrastructure run better, if it were to be attacked it could affect huge systems instead of an individual instance. For example, consider if all traffic lights were linked. Now, hacking the traffic lights can cause a huge grid-lock. - AI has been great to help run and develop security software. However, the other side, the hackers, are also using AI to find vulnerabilities. It is a constant battle. But, we are still early in the AI process and a long way to go in research and development. - One way to help convince companies to focus on cybersecurity is to show them the monetary impact of what they will lose by being shut down, or what they might have to pay by losing customer data. Another way to convince them is to look at brand reputation for getting attacked and losing data. - When looking at security, we need to look at the problem first. Often, we have the technology and look for places to apply the technology. That is backwards. Some interesting quotes from today's episode: “These were things where it's like, if you can figure out what the potential vulnerabilities are there, look for them, make that type of attack, you know that you're a success in getting paid as a malicious actor is pretty high because it is a critical infrastructure.” - Maribel Lopez “I think that the first stage, you know, before we even talk about regulation, is just for every organization to try to figure out: is your IT infrastructure holding you back? And I'm not talking about an agile, digital transformation way. I'm talking about an it-will-shut-your-business-down way.” - Maribel Lopez “It's not just security, it's also privacy. It's also functional safety or personal safety. And then you're very quickly kind of moving into the ethics space.” - Camille Morhardt on how tech has become part of medicine, space exploration, and more “The greatness and the sorrow of AI is Ai can take a lot of data, and it can find a lot of patterns and insights very quickly.” - Maribel Lopez on how AI can be very helpful, but can also open the door for attackers “If you ask me where we are and we put it into, say, like a baseball analogy, we're probably in the fourth inning of what's going on with AI.” - Maribel Lopez on the development of AI “One of the things we talked about a lot is using AI just to figure out if you have been breached - if there's some activity that's going on within. You know, somebody who's just lying in wait for the perfect data or to set up the perfect attack. You know, there were statistics that it took 9 months to a year for a lot of organizations to figure that out on their own.” - Maribel Lopez “When somebody comes to you and says, ‘Hey, are we secure?' That's a question that nobody can really answer truthfully. But it is a question that is legitimately asked to every senior business executive at some point in their career.” - Maribel Lopez
This week we are joined by Jo Peterson, VP of Cloud & Security at Clarify 360, and Maribel Lopez, Founder of Lopez Research for a deep dive into edge computing. We discuss the business opportunities and innovations that are being driven by edge and speculate over the breakthroughs that will be made possible by layering edge with other technologies like Ai and 5G.
Join me as I interview Maribel Lopez, founder of Lopez Research and co-leader of the emerging technology council as we discuss mentoring, skills and the future of work and AI in 2021 in the first ever Mentor From Afar podcast.--- Send in a voice message: https://podcasters.spotify.com/pod/show/gunschu/messageSupport this podcast: https://podcasters.spotify.com/pod/show/gunschu/supportSupport the show
In today's podcast we're going to explore the key elements of cyber security that you just can't ignore. And for that topic, we've got a guest I'm really excited about: Maribel Lopez. She is a founder and Principal Analyst at Lopez Research focused on digital transformation. In this podcast, we aim to dig into important aspects of cyber security, which can often be highly complex and intimidating and break them down to make them more understandable. We aim to avoid jargon and instead use plain language for thought provoking discussions. Every two weeks, a new podcast will air. We invite you to reach out to us with your questions and ideas for future podcast topics. I'd like to introduce my cohost, Camille Morhardt, Technical Assistant, and Chief of Staff at Intel's Product Assurance and Security Division. She's a co-director of Intel's Compute Lifecycle Assurance, an industry initiative to increase supply chain transparency. Camille's conducted hundreds of interviews with leaders in technology and engineering, including many in the C suite of the Fortune 500. Camille, welcome today. Camille: Hello, Tom, how are you doing? Tom: I am doing well. So for those of the audience here, our first segment in each podcast is called Security Matters, where we discuss items that have caught our eye or peaked our interest in some way. So Camille in our very first podcast, what's on your mind for today's Security Matters segment. Camille: What I'm interested in is really what is a security mindset and is it something that can be developed? So just to explain that a little bit, I'm thinking, I hear terms like, “Hey, this company has security in the DNA of its organization.” Um, and then I hear, “and that company really treats security, like a check the box exercise.” So what I'm wondering is if a company hasn't organically developed this sense of security in the DNA, is it possible for them to get there? Tom: Interesting. So what do you mean by “security in the DNA?” I think that seems like a, one of those buzz terms that might mean something different to whoever you talk to? Camille: Yeah. To me “security in the DNA” means that there's no question in anybody's mind within the organization or anybody who encounters the organization that security is always at the forefront of anything anybody's doing. And it's always something that is held in high regard. So it's never something to be dismissed. So for example, like I can tell Intel, uh, to choose a slightly different topic: safety. There's never a question. Safety is always top of mind for everybody to the point where it borders on the ridiculous, right? You can walk up a stairwell at Intel and it says “Are your hands free? Be sure you can grab the railing,” you know, “get a cup holder for yourself.” Or even “it's summer time, but sure you've got sunscreen on. It overflows to beyond what's even reasonable, right? There's no question that matters. Tom: No, I laugh. Because I've seen those signs. So it is absolutely built into the culture. Camille: And I think beyond that, there's no question that say any executive you might happen to find in the stairwell is also following that behavior. Tom: That’s right. Camille: So it's not something that people preach and then it only grassroots; it's really embedded top to bottom in an organization. And anybody new who comes in, you know, quickly realizes that it's not a joke. Tom: Right. And I think that's true on a safety sense, but we started off with security. So what would that look like? If security were to the same extent that safety was built into the way everybody thinks, what would that look like? Camille: I'm not sure that you can guarantee security in the same way that you can guarantee safety. So in other words, you have a controlled environment in many safety situations. Let's say not probably if you're driving down the road or something, but if you're operating a manufacturing facility, you've got a pretty controlled environment. You can make sure that people are never walking where a robotic arm is swinging or something like that, right? When you talk about security, particularly in the compute space, you're by definition, you're releasing that product out into the ethers and then one step worse, you're connecting it to the internet. And if you're not doing that, you're probably not leading on the sophisticated end of things anyway, right? So if you want to be, you know, internet of things, or even just generally operational these days, you're connected to the internet to some degree. Well, how do you guarantee that? Because there's no perimeter security, right? You can't lock the door and everything's safe. You are accessing the outside world. So how did you go and do that? Tom: It's a bit, not almost, non-deterministic like it's a never ending and journey with regards to security in that sense, like how paranoid do you need to be? What are the threats that you are concerned about? And it seems like that list would be at least always evolving, if not, never ending. Camille: So how, how do you get your organization to put security first if it's not doing it already? Tom: Well, I think, you know, you're raising a good question. There's no single answer for sure, but I think first and foremost, people have to realize security is everybody's business. It's not the security team's job to keep the product safe. It's everybody's job. It starts from initial product inception all the way through manufacturing and even out into the customer real world. And then the other element I think is, yeah, maybe, you know, the stick approach, you know, the keratin stick, the stick approach is just, dollarize what happens when you're not secure and what happens to your brand reputation and what happens to, you know, the costs that you incur as a company they're significant. Camille: I like it. So submit your, your budget of “I'm going to need this much money because we've had a breach.” Tom: Yeah. Camille: As opposed to… Tom: Yeah, write the headline the day after the breach, and that might motivate people. This is a good topic. We should talk about security and what people should be thinking about and maybe what isn't so obvious. I think that's the podcast for today. Let's, let's go with that as a podcast. Camille: Sounds good. Tom: In today's podcast we're going to explore the key elements of cyber security that you just can't ignore. And for that topic, we've got a guest I'm really excited about: Maribel Lopez. She is a founder and Principal Analyst at Lopez Research focused on digital transformation. Maribel Lopez founded the Emerging Technology Research Council, which is a community of business and technical leaders in Fortune 1000 companies focused on driving innovation and business value with mobile and other emerging technologies. So welcome Maribel. Maribel: Thanks, Tom, excited to be here. Tom: Could you tell us more about this research council? Maribel: The research council is a group of technology leaders. They come together to talk about best practices and deploying technology. Some of it's emerging tech, but some of it's tech we've talked about a long time that just continues to change. Tom: That's interesting. So, you know, in today's topic, I mentioned earlier, we wanted to talk about the items about security that people just can't ignore. I wonder if you could talk a bit about the overall security landscape. Maribel: I think one of the things that's really interesting about security is that I look at it as a layer cake. There are multiple layers of security that you need in an organization. And sadly, there's no one-size-fits-all. You have to basically block and tackle every single layer of that. And we hear that from the customer base. They're continually asking us, “Hey, do I need to deploy this? Should I be looking at that? There are all these new tools. I don't know which ones I should really be diving into. What do you think.” Tom: Can you say more about how customers view just standard security? Maribel: I think they want what everybody wants. They want a silver bullet. They want to just throw in one tool, it'd be one and done maybe two and done. But if you look at the average corporation, there's somewhere between 40 and 80 security tools. There's definitely a sense of fatigue, particularly as we continue to get more and more new threats that seem to have an never ending set of tools. It's like how many security widgets is enough already? Tom: Uh-huh. No, I, I definitely myself, in talking to customers, run into all the time, the, just the complexity of how one security tool impacts and influences another security tool. And just keeping that as you call it, the layer cake upright is a huge challenge. Camille: Hey Maribel, it’s Camille here. So is it just networks that we need to be concerned about or also in points? Maribel: Actually, that's a great point, Camille, because you know, the, one of the other real security challenges we've seen--particularly as people have gone to remote work--is this concept of aging PCs devices that don't have a trusted security stacks on them. They could be tablets, they could be PCs, it could be mobile phones. So really the end point has become very wide open and open for attack and compromise. Camille: Do you have advice for companies now everybody's working from home, how they can boost security in those home environments? Maribel: Yeah. So the first thing I think we have to figure out is are they using personal hardware or not? Is that hardware compromised? Because let's just say you give somebody a VPN and they're tunneling into your network, but their actual machine is compromised. You've just let somebody into the network inadvertently. So. finding ways that you can test the health of the device, finding ways to manage devices that are personally owned, but in a way that you can separate the corporate data from the personal data, I think is one of the low hanging fruits. And then hopefully getting to the point where you actually have hardware that you provided to your employees that you know, is safe and secure and that you can manage and having that ability to manage. But I think the other thing we have to think about as patching in general, Just making sure that everybody's machines are passionate up to date. And then finally, I'd say we forgot about security training. A lot of people were sent home very quickly and they just didn't have that set of best practices of knowing not to click on links or other things. Particularly a lot of people are getting caught in the early days with the concept of, you know, click on this link to hear more about COVID and what it means for you. A lot of machines were compromised that way. Camille: So there's depth, right? And then there's also breadth, which we may not have considered so much in hardware until recently. True? I don't know, Tom, are you seeing product portfolios starting to address system health after manufacturer, after we ship? Tom: We have. Actually, what we're seeing is a realization that a device has multiple phases over its existence. It has really the build phase, which there's a lot of focus on the build phase. And then there is a transfer phase when a device moves from its manufacturing location to ultimately to the user of the device; then there's the operate phase; and then finally the retirement phase. And security means something different in each of those phases. And so we're starting to see customers. Paying attention to what kinds of capabilities does the platform you need to be able to support in order to stay safe in these various ranges? Like for example, understanding has the device been tampered with before you provision it and put it on your network? And increasingly we're seeing companies work in this case with Intel to do that. Another area is around IOT. The devices don't have users attached to them. So they sit on a telephone pole or in a factory somewhere; they don't have a human sort of managing them and looking for anomalous behavior. And so IOT is a whole category of use cases that is very much concerned about physical security, because somebody can tamper with the device physically and just making sure that the device is operating the way we would expect it to be. So Maribel, I wonder what kinds of protections are you seeing customers implement on IOT besides the ability to update? Maribel: Yeah, so the first thing I think we have to actually do very basic things, like change the names, change the passwords. Well, let's just assume you did that. What would you be looking for next? You'd be looking for, you'd be looking for encryption. What's the behavior of that device intrusion detection and make sure that that bias hasn't been compromised and taken over and being used to send traffic that it shouldn't be sending. So those are a few of the things that we've been talking to people about is like go the first mile, but then go the second and the third to make sure that you’re really assessing the behavior of those devices and understand what they should be doing and then understand what they are doing. And if there's a difference between those two, make sure that you're turning on the right kinds of security stacks to make sure that those devices don't get compromised or remediate them if they have. Camille: What risks should companies be looking at in their supply chains that they might not be tuned into right now? Maribel: Great point, Camille. I mean, the supply chain is sort of the initial thread factor before it's even at the person. So when we talk to people about the supply chain, it's important that you understand several things. First is like, what are the components within that supply chain? And can we verify that those are actually the right components--that they've been signed by those individuals saying, yes, this is the component. It's the right component. The second one that we need to think about is your suppliers themselves. They could be compromised. And if they have your data, then that compromises you. The third we should be looking at is I know, particularly now--while there might be hardware shortages or where there might be some sensitivity to budgets--we see organizations starting to buy in different channels that they might not have purchased in before. And they in fact might be getting counterfeit hardware. You know, there have been examples, many examples of, for example, networking equipment that people saw that they were buying a specific brand of networking equipment, but it turns out that they were buying a very compelling fake. And imagine that, you know, in the deep part of your network, you have hardware that is not the right product. What could that do if somebody put software that to take over your network, steal all of your data? So you really have to think on a component level. Or if you're purchasing who you're purchasing from and being able to validate that that whole system is the whole system that you bought or validating specific components of it. So there's a lot in the supply chain that I think we have to think about that we didn't necessarily consider before. Tom: So I, I wonder if maybe we transition just a little bit here and look now into the future over the next several years. I wonder if you could talk, maybe a little bit about some of the major shifts you expect to see over the next year or two. Maribel: Well, I think the big shift that we've been talking about for a while now, but has not really permeated into organizations is around this concept of “zero trust.” And so this is where you're doing a user behavior analytics or in the user could be a person or it could be devices, but think about creating a profile of what your known behavior is and then being able to say--using machine learning and deep learning--saying that behavior we're seeing now, it doesn't look like normal behavior for that user, for that entity. What should I do now? Well, usually you want to quarantine that person or thing, and then do some security checks to see if she'll allow them back into the network. That concept of what normal user behavior is, is a bit topsy-turvy in a world where people are working remotely or even worse they're going back and forth between work and home, some other place. So when that happens, predicting what “normal behavior” looks like can be difficult, but that zero trust concept seems to be where we're going right now. Camille: What are some of the issues that IT departments might be facing right now, as people are struggling to figure out how to get things set up in a kind of unusual environment quickly? Maribel: So they've had a couple of challenges. One is obviously figuring out how to support remote work, you know, how do we get devices into hands? How do we VPN clients scale? Do we want to do things like virtual desktop so that we can have better security? How do we think about that whole portfolio then? Then I think we're going into a secondary layer of when we're starting to think about zero trust or when we're starting to think about connecting more devices, how do we construct roles? How do we construct policies around those roles? What looks like normal behavior? And then I think we're also looking at, I need intelligent hardware that has intelligent software so I'm not drowning in alerts. You can see a world where people are drowning in alerts continually, particularly with more tiny devices, sending lots of information. So we're now being tasked with finding solutions that will be more predictive and prescriptive on behalf of us and say, “Hey, I think there's a problem that might be happening here. And here's what you should go look at to see if there's an actual problem.” So we talk about automation, but we're not necessarily automating the human. What we're trying to automate is getting the right information to individuals so that they can act accordingly. Tom: Yeah, I think there's also the other element on top of that, which is the experience from the user standpoint has to still be good because if it isn't good, we've known for years and years now that employees will go around the IT solution and effectively sort of create their own platform, their own set of how they get things done maybe as like a shadow IT problem. Maribel: Yeah, we're seeing shadow IT. Shadow IT is real. And what I think it really gets to is that user experience part that you talked about. So now I think the imperative for business leaders is to say, “Hey, we know that people are going to be using a set of their own solutions. Let's make sure we know what they're using. Let's make sure that we protect the data that shouldn't be in. Say some. Third party documents, storage that shouldn't be in some third party, email client.” Really, it's also one of the things that I think is so important about the postcode world work. We have an understanding and a need now to say, “we have to support multiple platforms. How do we do that in a secure way?” Because we also have the data imperative where we have to make sure that we've secured the data because. There are penalties around that there's regulation around that. And we have to be able to marry the user experience and the regulation and the security Tom: To me, this seems like we're just at the beginning of a fairly significant transition when you think about security forced into it in the near term and COVID, but we'll likely in my opinion, at least continue on behind that. Tom: Let's, let's try to have some fun now and talk a little bit about what do you think are some of the things that you just cannot wait to get away from now in this current COVID-19 scenario? And then I'm going to follow it up--I'll just tell you right now--I'm going to follow it up by what are the things that you hope to preserve that were maybe some surprises from having to work from home or all the other things that we're doing with COVID? Maribel: I think we need to have a more balanced meeting where it's some video audio, and sometimes it just might be some messaging cause you don't need to see anybody that day (laughs). So that’s one. You know, on the security side, one of the things. I don't think we'll get away from that we're sort of forced into, but maybe it was a good force. And that's the concept of, he's got to check the settings on everything. So things like we saw in the video conferencing area, where we had, you know, video bombing, so to speak, where people were coming in and where it's supposed to be coming in. There's a lot more sensitivity now of making sure that you have your settings. Right. And then when things update, your settings are still there. So things don't turn on automatically or you've put in the right security so that people can stay out of your meetings. Things of that nature, I think are good. Tom: That's a good list. I have a couple of things, myself. One thing I can't wait to be done with at some point is the fact that every time I dial into either a video meeting or now audio meeting or whatever, my computer cannot remember what audio and video device, it thinks it's talking to, it just drives me crazy. Like, why can't we solve this problem? It seems like such a solvable problem. And then the thing that I really, really love about this time is I don't have to drive to work. I love that video for me is, yeah, it's a substitute for actual face to face contact, but I have a hellacious commute and I love the fact that I don't have to do it. So Camille, you have anything? Camille: I think we're going to see more and more communications or interaction, style apps emerging--both for fun. Um, and also education and also work related. Everybody's got this issue with video. So what kinds of interesting things are we going to see emerge? So I'm very much looking forward to that. And I'm also concerned as Maribel said that we are able to make sure we have, we maintain privacy and appropriate security and confidentiality with those new emerging apps. Tom: The one thing's for sure is that we won't be going back to the way it was pre. COVID-19 there's definitely going to be changes. So with that, I think we can draw this podcast to a close I'd like to thank Maribel for joining us. Your insight today was great. I think it gave us a perspective on customers and, and in particular, some of the things that people aren't necessarily thinking of when they think about security. So Maribel, thank you again for joining us. Maribel: Thank you. Tom: We invite people to please subscribe to our podcast. It is going to be published on an every two-week basis. So we'll have topics that are relevant for cyber security coming to you every two weeks, a subscribe, wherever you get your podcasts, and we will see you next time.
In this episode, Hotwire's Tannis Baldock speaks with Maribel Lopez, an analyst, speaker, author, founder of Lopez Research and Forbes contributor. Maribel's work centers on digital businesses and how organizations think about collaboration, culture and narratives, such as her recent piece on the shift from remote-lite to remote right published in Forbes. Tannis and Maribel discuss the future of work, distributed workforces, and the technology and mindset that enables digital businesses to succeed.
This episode of IBM Blockchain Pulse marks another first for Matt Hooper! He is welcoming back his first return guest, Maribel Lopez, the founder and Principal Analyst of Lopez Research! Last time Maribel was on the show, she and Matt dove into blockchain and transformation and discussed whether or not blockchain hype had peaked. Today, they’re shifting gears and taking a look at how companies can get started with blockchain. They discuss how companies can move from pilot phase to production, work within or even help set governance standards, and general obstacles many organizations need to overcome as they implement a new technology strategy. Maribel also shares some examples of projects that have successfully moved from the pilot phase to production and what she believes to be the most challenging bits to the “BLT” (Business, Legal, Technical) aspects of blockchain! There’s a lot of key takeaways and valuable insight in this episode with Maribel Lopez, so be sure to stay tuned! Key Takeaways: [:00] An excerpt from today’s episode. [:25] About today’s episode with Maribel Lopez! [1:41] Matt welcomes both listeners and Maribel back on to the podcast! [3:00] Before an organization can even get started with adopting a strategy around an emergent technology, what questions should they be asking themselves? [6:48] After a strategy is in place, how does an organization go about setting governance standards? [9:04] Maribel highlights some of the common stumbling blocks that teams generally face when trying to implement a new technology strategy. [11:55] Matt takes a break from the interview to share an important resource: IBM.com/Blockchain/COVID19. [13:13] Maribel continues speaking some common organizational struggles regarding implementing new technology. [14:00] Maribel shares some of her favorite examples of companies that have successfully moved from the pilot phase to production. [17:17] Maribel shares what she believes to be the most challenging bits to the “BLT” (Business, Legal, Technical) aspects of blockchain. [20:58] Matt thanks Maribel for joining the IBM Blockchain Pulse podcast once again! Sources Mentioned: Lopez Research IBM Blockchain Pulse Ep.17: “Helping Businesses Thrive in a Connected World” IBM.com/Blockchain/COVID19 IBM Food Trust TradeLens IBM Blockchain Pulse Ep. 7: “How Blockchain is Making Your Food Safer and Smarter” Follow-up with Our Guest: Maribel Lopez’s LinkedIn Looking for More Episodes? Visit ibm.com/blockchain — and for news and updates, follow @IBMBlockchain on Twitter!
We live in a connected world. You know how many episodes of this show refer to a global supply chain and how blockchain can transform said supply chain? Well, that’s because that’s how goods and services travel globally. And any company looking to do business has to think globally, which doesn’t always come easily. Enter Maribel Lopez, the founder and principal analyst at Lopez Research, whose job is to help the most ambitious of business leaders. This sort of work requires a collaborative spirit as well as a deep knowledge of the most significant innovations happening every corner of the globe — from AI to IoT to blockchain. Maribel gets to spend her days guiding leaders through these changes and Matt couldn’t be more excited to be interviewing her this episode! There are few people out there with as much insight into the adoption and implementation of breakthrough technologies on a global scale as Maribel, so don’t miss out on today’s episode! Key Takeaways: [:00] An excerpt from today’s guest, Maribel Lopez. [1:05] About today’s episode. [2:54] Matt welcomes Maribel to the podcast! [3:14] What does Maribel get to do all day as the founder and Principal Analyst at Lopez Research? [4:23] Was Maribel always technology-driven? What was her background before starting her firm? [5:24] Is Maribel working with startups looking to embrace emerging technology or is she working with fortune 500s? [6:28] With whom in the c-suite does she work with as she identifies the right business customer? Who Is Lopez Research’s ‘right’ customer? [8:02] What would Maribel say is the current appetite for emerging technologies amongst the largest corporations she works with? And has this appetite grown in recent years? [9:36] When Maribel is met with skepticism about adopting emerging technologies such as blockchain, where does the conversation start and where does it stop? Why are these people reluctant and how does she convert them? [11:43] Does Maribel think blockchain hype has peaked or are we currently in the hype cycle? [14:15] Maribel shares some of her current favorite use cases that excite her the most right now! [16:54] Maribel highlights one of the most important things blockchain solves for companies. [18:23] About Blockchain for Dummies! [19:05] Maribel provides some examples of exciting collaborations she has seen between technologies collaborating together (such as between a blockchain application an AI application, an IoT application, etc.) [23:14] Maribel shares what she’s seeing in the way of exciting blockchain-enabled products. [26:45] What blockchain makes possible for your business. [30:07] What tech trends, other than blockchain, should CIOs and CTOs be embracing as we enter the 2020s? [32:36] Matt Hooper thanks Maribel Lopez for joining the podcast! Sources Mentioned: Lopez Research IBM.co/PodcastforDummies — Visit for a free download of Blockchain for Dummies! Follow-up with Our Guest: Maribel Lopez’s LinkedIn Looking for More Episodes? Visit ibm.com/blockchain — and for news and updates, follow @IBMBlockchain on Twitter!
Content in episode 48: Maribel Lopez of Lopez Research interviews SAP’s Bjoern Goerke on Digital Experiences
This week on DisrupTV, we interviewed Paul Daugherty, Chief Technology and Innovation Officer at Accenture, Maribel Lopez, Technology Analyst, Speaker, Author & Business Advisor at Lopez Research, and Liza Lichtinger, CEO at Future Design Station, MindfulExistenC. DisrupTV is a weekly Web series with hosts R “Ray” Wang and Vala Afshar. The show airs live at 11:00 a.m. PT/ 2:00 p.m. ET every Friday. Brought to you by Constellation Executive Network: constellationr.com/CEN.
NYC native Natalia Palmarini has been involved with NHI almost ten years and attended every experience from Great Debate to the LDZ to Celebration to the Collegiate Leadership Network. The Villanova University alumna has also served as a John F. Lopez Research and Management Fellow at NHI's home office and is currently serving as a part of the young faculty at the Northeast Great Debate every summer at her alma mater. She is also an active volunteer and awaiting her sister's participation in NHI this summer. Ernesto interviews this young Latina trying to navigate life just a few years out of college in the big city - New York.
Enjoy this live, behind-the scenes chat with participants and presenters from the 2017 ET6 Exchange - May 21-23, Chandler, AZ The conference is chaired by Maribel Lopez of Lopez Research. Now in its seventh year, ET6 Exchange (formerly M6 Mobility Exchange) is the longest running hosted* enterprise mobility and digital transformation conference focused exclusively on bringing an intimate end user audience together with industry experts and solution providers to discuss strategy, policy, solutions and security. ET6 is the perfect platform to help build an intelligent digital enterprise. We've been discussing the move to mobile, cloud big data and analytics for over 5 years. Mobility, once an overlay set of applications and services, is now an integral part of the overall IT infrastructure. Cloud computing has evolved from bare metal to rich services and we now have the data storage, processing systems and analytics solutions to drive insight from any type of data. These technologies are the foundation for transforming enterprises. Enterprise Transformation has grown to be an integral part of ET6 Exchange and the conference's unique format will help showcase how companies are combining these four technologies to build better businesses. Episode topics include: Engaging the many-connected user Issues and challenges with today’s emerging technology ecosystem The return of the mega-vendor Introduction to microservices
Maribel Lopez, Principal Analyst at Lopez Research, leads a discussion between Joe Sander, CEO of Arxan, and Mark Lorion, President and General Manager of Apperian, on how Arxan’s acquisition of Apperian came about and what it means for the industry.
In this podcast we discuss the latest mobility trends, their effects on the enterprise, and new usability experiences with Maribel Lopez. Maribel is the founder of Lopez Research, a strategy and market research firm. She's the author of the Wiley book "Right-time Experiences" and co-founder of the Mobile Research Council. She's also a contributor to Forbes.com. Maribel talks about some of the things enterprises are doing today, from connecting to multiple data sources and maximizing opportunities to creating new user experiences. She also discusses her thoughts on bots vs. apps or rather bots and apps, along with what she thinks the future holds.
In this episode of Device Squad, Steve interviews Maribel Lopez, founder of Lopez Research, author of "Right-Time Experiences: Driving Revenue with Mobile and Big Data" and co-founder of the Mobile Research Council. They discuss right-time experiences, enterprise mobility trends and patterns of need, plus the significance of emerging technologies like the IoT, including which Wi-Fi door lock will make Steve's wife happy. Maribel helps companies understand and navigate digital transformation by analyzing today's most powerful tech trends, including mobile, cloud big data analytics, and IoT. Her company, Lopez Research, offers strategic advisory, speaking and market research services. You may contact her at mlopez@lopezresearch.com or @maribellopez on Twitter.
Connected Futures: A Cisco podcast exploring business innovation insights
In this podcast, Cisco’s Rowan Trollope and Maribel Lopez, Principal Analyst and Founder, Lopez Research, explore how the IT and business landscape is changing based on new research from Cisco’s 2014 Connected World Technology Report. Trollope and Lopez discuss how organizations can succeed in the future work environment by making information more available and open - giving employees the agile work space they need to succeed. Be sure to join the conversation, #FutureOfWork.
Connected Futures: A Cisco podcast exploring business innovation insights
While no one can predict the future, it’s certain that technical innovations are certain to change just about every facet of our lives - including how we work. In this podcast, Cisco’s Rowan Trollope and Maribel Lopez, Principal Analyst and Founder, Lopez Research, explores how the IT and business landscape is changing based on new research from Cisco’s 2014 Connected World Technology Report. From robots in the conference room to the shift to nontraditional work environments and hours,the podcast provides a visionary view for the future of work and how the C-suite can prepare. For more, join the conversation #FutureOfWork.
Rajeev Kapur, CEO of Sonic Emotion, is doing some big listening to what's next in digital audio, online and at home. Maribel Lopez, founder of Lopez Research and a mobile industry analyst, rethinks mobile marketing.
Mobile's Next Big Thing talks to Maribel Lopez of Lopez Research about the current opportunities and challenges for mobile marketing.
Mobile's Next Big Thing talks to Maribel Lopez of Lopez Research about the current opportunities and challenges for mobile marketing.