Podcasts about qsr

In the next episode of QSR magazine's CEO to CEO series, where we have two leading executives turn the mic on each other, Cheba Hut's Marc Torres and Toppers Pizza's Adam Oldenburg share how they rose through the ranks of their respective brands and what they're seeing in the marketplace today. They swap candid stories on leadership, operations, and much more in our longest episode yet. 

Join Fast Casual Nation hosts Paul Barron and Cherryh Cansler as they sit down with Stephanie Perdue, VP of Brand Marketing at Chipotle Mexican Grill, to discuss how the fast casual leader is navigating industry challenges. Learn about Chipotle's accelerated menu innovation strategy, including fresh sauces made daily and the new Build Your Own meal for groups. Discover how they're winning back Gen Z through gamification, the Chipotle U rewards program, and transparent food storytelling. Stephanie shares insights on digital transformation with 38% of sales now digital, AI initiatives empowering crew members, and the strategic roadmap for 2026 amid industrywide headwinds.#FastCasual #RestaurantIndustry #ChipotleEpisode Highlights0:00 - Intro & fast casual overview0:19 - Economic shifts & traffic decline0:46 - Guest: Stephanie Perdue, VP of Brand at Chipotle1:17 - Rise of “micro meals” & snacking trend3:10 - How fast casual brands are adapting4:20 - Gen Z habits & fewer restaurant visits5:12 - Inside Chipotle's marketing & menu innovation7:46 - Gen Z's love for bold flavor & customization8:00 - New family meal concept & digital ordering10:05 - Convenience for families & busy lifestyles12:00 - Connecting with Gen Z through rewards & authenticity13:49 - Balancing quality, value, and rising costs14:38 - Using creators to highlight real ingredients15:55 - Portion size debate & customer perception17:34 - Rewards, nutrition goals & app experience19:46 - Listening to customers & TikTok hacks20:30 - New sauces & flavor innovationGet Your Podcast Now! Are you a hospitality or restaurant industry leader looking to amplify your voice and establish yourself as a thought leader? Look no further than SavorFM, the premier podcast platform designed exclusively for hospitality visionaries like you. Take the next step in your industry leadership journey – visit https://www.savor.fm/Capital & Advisory: Are you a fast-casual restaurant startup or a technology innovator in the food service industry? Don't miss out on the opportunity to tap into decades of expertise. Reach out to Savor Capital & Advisory now to explore how their seasoned professionals can propel your business forward. Discover if you're eligible to leverage our unparalleled knowledge in food service branding and technology and take your venture to new heights.Don't wait – amplify your voice or supercharge your startup's growth today with Savor's ecosystem of industry-leading platforms and advisory services. Visit https://www.savor.fm/capital-advisory

In this episode of the Greenbook Podcast, host Karen Lynch sits down with Jairus Lofton, Senior Manager of Strategic Insights at Panera Bread, to unpack how human-centered insights power menu innovation in QSR and fast casual. Jairus traces his journey from Hershey to Sonic, McDonald's, and now Panera, sharing a behind-the-scenes case study on rebuilding Sonic's core burger from the ground up using guest feedback, quant modeling, and rigorous testing.He explains how culinary inspiration, trend data, and real-world operations come together to decide what actually makes it onto the menu—and stays there. Jairus also talks about serving younger consumers like Gen Z without chasing every shiny trend, why brand authenticity matters more than ever, how AI fits (and doesn't) into his process, and the philosophy of “flexibility with rigor” that guides his work and advice for other insights professionals.Key Discussion Points:How strategic insights at Panera Bread shape menu innovation, from guest feedback to foresight and trend spotting.A deep-dive case study: rebuilding Sonic's flagship burger based on consumer dissatisfaction, competitive benchmarking, and CLT/taste tests.The complex cross-functional ecosystem behind “menu magic”: insights, strategy, culinary, supply chain, and marketing working in lockstep.Balancing trend reports, social listening, and culinary creativity to decide which food trends are worth scaling—and which to skip.Adapting to Gen Z's desires for transparency, customization, and unique flavors while staying authentic to the Panera brand.Jairus's advice to insights pros: cross-industry networking, borrowing ideas from other categories, and practicing “flexibility with rigor.”Resources & Links:Panera Bread – Brand & MenuThe Hershey Company (early career in retail sales & CPG)CAVA (example of fast-casual brand resonating with younger consumers)7 Brew Coffee (emerging drive-thru coffee brand mentioned in the episode)You can reach out to Jairus Lofton on LinkedIn.Many thanks to Jairus Lofton for being our guest. Thanks also to our production team and our editor at Big Bad Audio.

On this week's Extra Serving, NRN editor in chief Sam Oches and executive editor Alicia Kelso discuss the latest restaurant industry news — and wow was there a lot of it, from M&A moves to a glut of meaningful earnings reports. They start with the M&A headlines, exploring the Denny's acquisition, Starbucks' sale of its China business, and Yum's strategic review of Pizza Hut. What do these moves mean for each respective chain? Sam and Alicia break it down. Then they dive into all of the quarterly earnings reports from the week, of which, by their count, there were 20. That includes a look at casual dining — generally faring positively, with good results from Dine Brands, Texas Roadhouse, and Bloomin' — as well as fast casual (middling results from CAVA and Wingstop and a disastrous showing by Sweetgreen) and QSR (big winners in Taco Bell and KFC, poor showings from Wendy's and Pizza Hut). Sam and Alicia talk about the big-picture implications of the quarter and what we might expect from these leading restaurant chains going forward. For more on these stories: Denny's acquired by group of investors for approximately $620 millionYum Brands exploring potential sale of Pizza HutWendy's to close hundreds of U.S. restaurants

In this episode we explore the topic that affects millions of meals served every day, managing food safety and hygiene under pressure in the quick service restaurant industry and the solutions Intertek provides to help those businesses protect their brand.Speakers:Catherine Beare - Regional Director Intertek UK and IberiaKaren Whiting – Director Retail, Intertek Business Assurance UKIFollow us on- Intertek's Assurance In Action || Twitter || LinkedIn.

What Does It Take to Scale from Two Gyms to 100+ Stores Across America?n this episode of Retail Retold, Chris Ressa welcomes franchise powerhouse Kal Gullipali — the man who turned two Orange Theory studios into a 100-unit empire spanning Marco's Pizza, Dave's Hot Chicken, European Wax Center, and more. From Wall Street to wellness centers to hot chicken, Kal's story is a masterclass in bold moves, smart capital, and relentless growth.Kal reveals how selling his first franchise lit the spark for scale — and how COVID became the ultimate wake-up call to diversify. Today, his group operates across multiple states, building new stores, buying portfolios, and driving more than $35–40 million in annual growth. He breaks down the numbers, the strategy, and the mindset it takes to play at this level.This episode dives into what it really takes to win in franchising: sharp site selection, patient capital, and powerful partnerships. Kal also calls out a coming shift in the fast-casual world — the return of true customer service — as brands rediscover that speed means nothing without hospitality.What You'll Hear:How Kal built a 100+ unit, multi-brand portfolio in under a decadeWhy diversification saved his business modelThe real economics behind scaling franchisesWhy the next big franchise trend is a return to the human touchChapters00:00 – Meet Kal GullipaliFrom Wall Street to Main Street — how a former Merrill Lynch analyst became a franchise powerhouse.02:00 – The First Franchise BetWhy Kal's first leap into Orange Theory Fitness changed everything.04:00 – From Two Gyms to a Hundred UnitsThe mindset, capital, and partnerships behind explosive growth.06:00 – Lessons from Selling and ScalingHow selling early wins funded a smarter, more diversified empire.07:45 – Enter the Pizza and Hot Chicken GameWhy COVID turned Kal into a believer in delivery-driven, resilient brands.09:30 – Building vs. BuyingThe strategy behind mixing acquisitions with ground-up new builds.10:30 – Why Dave's Hot Chicken Took OffHigh AUVs, hot branding, and a cult following—Kal breaks down the magic formula.13:00 – The Numbers Behind the EmpireA candid look at performance, diversification, and what drives profitability.15:00 – The Power of People and ProcessInside Kal's shared-services model and how he scales culture across brands.18:00 – The Franchise Trend No One's Talking AboutWhy customer service—not tech—will define the next era of QSR success.

Wil talks with Jeff Perera, founder of Jeff's Bagel Run, to unpack a quintessentially scrappy entrepreneurial tale: laid off in 2019, Jeff stayed home with his kids while his wife returned to work, and, prompted by her longing for authentic New York-style bagels, he taught himself to bake from scratch in their kitchen, turning a novice's sticky-fingered mishaps (including a rescue call to King Arthur Flour's baker hotline) into a perfected recipe that evoked childhood nostalgia for his wife. What began as porch pick-ups and 20-mile deliveries for four bagels snowballed during the pandemic into home deliveries of 40 dozen a day, farmers-market lines that braved Florida rainstorms, and eventually a first leased storefront in July 2021; by 2025 the brand boasts 24 locations (6 corporate, 18 franchised), a laser-focused “bake fresh, bring joy, build community” ethos, and a franchise pipeline of 141 signed agreements—all while rejecting scalable shortcuts like frozen products or off-site baking to preserve the artisan, open-kitchen magic that turned a love story into a booming bagel empire.10 Key Takeaways Start with passion, not a plan—Jeff learned bagel-making purely to please his wife, not to launch a business; the emotional “closed-eyes, transported-to-Long Island” moment proved the recipe's power.  Do unscalable things early—driving 20 miles for four bagels, delivering porch-to-porch, and trading bagels for toilet paper during COVID built loyalty and refined operations.  Embrace humility and ask for help—calling King Arthur's hotline, inviting chef Tim Keating to critique kitchen layout, and leaning on mentors accelerated learning without ego.  Niche down ruthlessly—86'd labor-intensive black-and-white cookies rather than outsource them to uphold the “bake fresh” pillar; no freezers, no sandwiches, no toasting—just hot bagels, spreads, and coffee.  Pandemic chaos = opportunity—stockpiled flour, bought a commercial mixer, and leveraged Instagram/DM orders to scale home production to 40 dozen/day while the world shut down.  Franchising preserves community feel—chose franchise model to let owner-operators replicate the intimate, open-kitchen vibe Danielle and Jeff created in store #1.  Hire for cultural & culture fit—early hires came from Instagram video submissions; now stress team chemistry in tight QSR kitchens where “customers can tell” if the vibe is off.  Location is king—target “bagel deserts” in the Southeast/Southwest; repurpose closed Einstein, Starbucks, and bank drive-thrus; prioritize high-traffic Publix-anchored centers.  Morning-only model simplifies labor—6 a.m.–2:30 p.m. operation enables one-shift staffing, owner-operator flexibility, and weekend bonkers volume without late-night burnout.  Give back to earn loyalty—partnering with Give Kids the World, Make-A-Wish, and local schools; community pillar turns customers into advocates and franchisees into neighbors.

La inteligencia artificial ya no solo recomienda: ahora compra por ti. En este episodio, Corti habla con Ander Orcasitas, VP de Global Enterprise en Mastercard, sobre el futuro que ya está aquí: agentes conversacionales que entienden tus necesidades, toman decisiones y ejecutan pagos sin fricción.

Rolling out new technology across large-scale foodservice operations sounds like the dream... faster decisions, smarter data, smoother systems. But anyone who's actually done it knows: the tech is easy. The people part? Not so much.In this power-packed podcast episode, we're pulling back the curtain on what really happens when hospitality businesses go digital  and how to make sure your next rollout doesn't end up as another “great idea that never stuck.”We are bringing real-world experts who've been in the trenches:Tommy Giraux – Hospitality Tech Consultant at Honest BurgersWilliam Connors – Tech Management Consultant at WCTTogether, they reveal how top multi-site restaurants, QSR chains, and foodservice enterprises are making technology stick across hundreds of locations, that too without losing culture, control, or customer experience.Here's what you'll take away:✅ How to roll out technology that your teams actually use, not just tolerate✅ The art of aligning culture, people, and processes before the tech hits the floor✅ Real change management tactics that make adoption effortless✅ How to measure rollout success with data-driven performance insights✅ The top mistakes that kill digital transformation (and how to avoid them like a pro)If you're a restaurant group executive, COO, or digital transformation leader trying to drive innovation across multiple sites, this conversation is your roadmap to scalable, sustainable tech adoption.Because in the world of hospitality, tech doesn't transform your business, your people do.Grab your headphones and tune in to discover how industry leaders are turning chaos into clarity and tech into tangible growth.Listen now to master the playbook for large-scale technology.Learn how our restaurant management solutions help your restaurant business keep costs under control. ✅ Subscribe and stay updated with new episodes:

Fast Casual Nation hosts Paul Barron and Cherryh Cansler interview Billal Jaber, founder of SMASHED, a chef-driven burger concept navigating the challenges of startup life in the crowded fast casual burger space. Jaber shares his journey from trademark troubles to strategic market selection, explaining why he's targeting tier-two cities, building a prototype in a micro-market, and prioritizing intentional growth over rapid expansion. Learn about his philosophy of radical simplicity, the art of the perfect smash burger, cross-training strategies, and why he's betting on quality and "cravability" to compete against burger giants like Shake Shack and Five Guys.#FastCasualNation #SmashBurgers #RestaurantStartupGet Your Podcast Now! Are you a hospitality or restaurant industry leader looking to amplify your voice and establish yourself as a thought leader? Look no further than SavorFM, the premier podcast platform designed exclusively for hospitality visionaries like you. Take the next step in your industry leadership journey – visit https://www.savor.fm/Capital & Advisory: Are you a fast-casual restaurant startup or a technology innovator in the food service industry? Don't miss out on the opportunity to tap into decades of expertise. Reach out to Savor Capital & Advisory now to explore how their seasoned professionals can propel your business forward. Discover if you're eligible to leverage our unparalleled knowledge in food service branding and technology and take your venture to new heights.Don't wait – amplify your voice or supercharge your startup's growth today with Savor's ecosystem of industry-leading platforms and advisory services. Visit https://www.savor.fm/capital-advisory

In this episode of Restaurant Operator, host Cherryh Cansler, publisher of Fast Casual, sits down with Luke Wilwerding, VP of North America Sales of Elo Touch, sponsors of both this episode and the Fast Casual Top 100 Movers & Shakers report.Together, they explore how restaurant technology is transforming every stage of the guest experience from self-order kiosks and drive-thru innovation to AI-powered kitchen management.Wilwerding explains how Elo's platform approach is helping operators boost speed, accuracy and flexibility, whether it's a bustling fast casual kitchen or a multi-channel ordering environment. From interactive displays to AI-enhanced voice ordering and computer vision for accuracy, Elo's innovations are redefining what's possible for restaurant efficiency.As Wilwerding notes, the walls between fast casual, QSR and casual dining are crumbling, and it's technology that's breaking them down. The future of restaurant operations, he says, belongs to the brands that embrace innovation, not resist it.Sponsored by Elo Touch, this conversation offers a glimpse into how top-performing brands are using tech to deliver faster, smarter, and more personalized dining experiences.

Beans & Brews Coffeehouse CEO Doug Willmarth joins QSR Uncut this week to discuss the story and potential of an 80-plus unit brand that's been home to “high-altitude roasting” since 1993. What does that mean? How does it differentiate the fast casual? We get into all that as well as Doug's background as a Naval officer and Aviator and where the overall category—one of QSR's hottest—goes from here.

Kyle and Maggie Gordon share how they grew Dillas Quesadillas from a college road trip idea to an 11-unit concept generating $2M+ in average unit volumes. In this episode of Fast Casual Nation, the husband-and-wife team discusses their journey from bootstrapping a second-generation location to implementing AI-powered prep systems, optimizing drive-thru operations, and preparing for franchise expansion with industry veteran Michael Maby. Learn about their flow-cook methodology, the strategy behind menu simplification, navigating the challenges of working with your spouse, and how technology like PreciTaste is revolutionizing operations. A must-watch for restaurant operators looking to scale efficiently in today's competitive landscape.#FastCasualNation #RestaurantIndustry #QSRTechGet Your Podcast Now! Are you a hospitality or restaurant industry leader looking to amplify your voice and establish yourself as a thought leader? Look no further than SavorFM, the premier podcast platform designed exclusively for hospitality visionaries like you. Take the next step in your industry leadership journey – visit https://www.savor.fm/Capital & Advisory: Are you a fast-casual restaurant startup or a technology innovator in the food service industry? Don't miss out on the opportunity to tap into decades of expertise. Reach out to Savor Capital & Advisory now to explore how their seasoned professionals can propel your business forward. Discover if you're eligible to leverage our unparalleled knowledge in food service branding and technology and take your venture to new heights.Don't wait – amplify your voice or supercharge your startup's growth today with Savor's ecosystem of industry-leading platforms and advisory services. Visit https://www.savor.fm/capital-advisory

On this week's Extra Serving, NRN editor in chief Sam Oches and executive editor Alicia Kelso discuss the latest restaurant industry news, including Jack in the Box's sale of Del Taco, new data that shows consumers are getting deal fatigue from QSR brands, and Domino's third quarter sales that were up more than 5%. First up is Jack in the Box, which only three years ago purchased Del Taco for nearly $600 million and yet this month sold the taco chain for a mere $115 million. Sam and Alicia discuss what might have gone wrong and why the partnering of those two brands could have been a case of bad timing (among other things). Next up, they talk about a new study that shows how the fast food category is the only restaurant segment that lost traffic in August. Could the problem be deal fatigue? Sam and Alicia talk about how consumers have become better with value perception and why traditional deals might not be cutting it anymore. Then they shift their focus once again to Domino's Pizza, a company that could be proving the deal fatigue theory wrong. Domino's reported its third-quarter earnings last week, with same-store sales up 5.2% on the strength of deals like its $9.99 Best Deal Ever. Find out what's going right at Domino's — but why that pizza chain is also sounding the alarms about what could be around the corner. Finally, we share an interview between senior food and beverage editor Bret Thorn and Andy Seiple, corporate executive chef at Firebirds Wood Fired Grill. For more on these stories: Jack in the Box selling Del Taco for $115MQSR's traffic woes may be driven by deal fatigueDomino's leans on discounting as same-store sales grow 5.2%

Domino's Pizza (DPZ) is betting big on a rebranding effort that ditches "pizza" from its name, but don't think for a second it's abandoning its roots. RJ Hottovy breaks down what this move says about the company's strategy to compete in a hyper-competitive QSR space. With consumers increasingly looking for value and convenience, Hottovy explains how Domino's is trying to attract a wider audience and prevent "veto votes" at the dinner table.======== Schwab Network ========Empowering every investor and trader, every market day. Subscribe to the Market Minute newsletter - https://schwabnetwork.com/subscribeDownload the iOS app - https://apps.apple.com/us/app/schwab-network/id1460719185Download the Amazon Fire Tv App - https://www.amazon.com/TD-Ameritrade-Network/dp/B07KRD76C7Watch on Sling - https://watch.sling.com/1/asset/191928615bd8d47686f94682aefaa007/watchWatch on Vizio - https://www.vizio.com/en/watchfreeplus-exploreWatch on DistroTV - https://www.distro.tv/live/schwab-network/Follow us on X – https://twitter.com/schwabnetworkFollow us on Facebook – https://www.facebook.com/schwabnetworkFollow us on LinkedIn - https://www.linkedin.com/company/schwab-network/ About Schwab Network - https://schwabnetwork.com/about

James chats with Prateek Misra, head of Luxury and Food & Beverage for India at JLL. They discuss the complexities and opportunities for international retailers entering the Indian market, which is home to over 1.4 billion people with a significant portion under 35 years old. Prateek highlights the importance of local partnerships and understanding diverse consumer preferences across India's regions. They explore successful strategies, such as market research, establishing Global Capability Centers (GCCs), and adapting product offerings. Examples include McDonald's localized vegetarian burgers and Uniqlo's culturally adapted clothing. Prateek also emphasizes the growing spaces for e-commerce, QSR, fast fashion, and experiential retail, offering insights into the best practices and potential pitfalls for foreign brands looking to succeed in India. James Cook is the Director of Retail Research in the Americas for JLL.  Subscribe: Apple Podcasts | Spotify  Listen: WhereWeBuy.show  Email: jamesd.cook@jll.com  YouTube: http://everythingweknow.show/ Read more retail research here:  http://www.us.jll.com/retail Theme music is Run in the Night by The Good Lawdz, under Creative Commons license.  

Chris Hatch shares key lessons from decades in brokerage and development, from first deals to managing national QSR growth.The Crexi Podcast connects CRE professionals with industry insights built for smart decision-making. In each episode, we explore the latest trends, innovations and opportunities shaping commercial real estate, because we believe knowledge should move at the speed of ambition and every conversation should empower professionals to act with greater clarity and confidence.  In this episode of The Crexi Podcast, Shanti Ryle, Director of Content Marketing, sits down with Chris Hatch, CEO & Manager of Forza and a third-generation real estate professional. The discussion covers Chris's expansive career in commercial real estate, starting from his family's involvement in the business to his own ventures in brokerage and development. Chris shares insights into his hard work philosophy, challenges in balancing family and work life, and the intricacies of the real estate market. The conversation delves into the growth of Forza, the importance of hands-on experience, and the latest trends in the quick service restaurant market. Additionally, Chris talks about the inspiration behind The Dirt Dog Podcast and how it provides valuable lessons from high-growth restaurateurs. Meet Chris Hatch: The Dirt DogChris Hatch's Early Life and Career BeginningsBalancing College and BrokerageFirst Major Deal: The Arby's BuyoutTransition to Ownership and DevelopmentManaging Work-Life BalanceBuilding a Strong TeamForza's Business VenturesThe Journey to DevelopmentThe Importance of Drive-ThroughsIntroducing the Dirt Dog PodcastApologies and IntroductionsPodcast Success and BrandingInspiring Conversations with RestaurateursOffice Culture and CompetitionsReflections on Commercial Real EstateLive Streaming a Dutch Bros ConstructionChallenges in Development and Learning from MistakesMarket Trends and Quick Service RestaurantsInnovations in Food Service and AutomationDrive-Through Coffee Shops and Prefabricated BuildingsImpact of COVID-19 on ConstructionNetworking and Market ResearchExciting Future Projects and Operator RoleRapid Fire Questions and AdviceFinal Thoughts and Sign Off About Chris Hatch:Chris Hatch is the founder of Forza, Legend Partners, and more, and is proud to be a third-generation real estate professional. He started his real estate career learning under the tutelage of his father and grandfather. After several years of establishing his base knowledge in real estate, Chris joined Professional Brokers in 2002. At Professional Brokers Chris was an active commercial sales and leasing agent and helped with acquisition and disposition as well as assisting a handful of retailers with expansions throughout the Intermountain Area. In 2006, Chris created a partnership with Jake Olson creating a boutique retail brokerage shop, IRG Retail. Chris holds active real estate broker licenses in Utah, Montana, Nevada, and Idaho. He is an avid outdoorsman as well as a rabid LV Raiders fan. Over the years he has worked with developers, architects, engineers, city officials, banks, property owners, and many retailers. Chris believes clear and timely communication is essential in maintaining an effective working relationship with clients. For show notes, past guests, and more CRE content, please check out Crexi's blog.Looking to stay ahead in commercial real estate? Visit Crexi to explore properties, analyze markets, and connect with opportunities nationwide. Follow Crexi:https://www.crexi.com/​ https://www.crexi.com/instagram​ https://www.crexi.com/facebook​ https://www.crexi.com/twitter​ https://www.crexi.com/linkedin​ https://www.youtube.com/crexi

On this week's Extra Serving, NRN editor in chief Sam Oches and executive editor Alicia Kelso discuss the latest restaurant industry news, including innovations in loyalty programs, new value deal launches, and how non-chicken brands are crashing the chicken party. First up is news around loyalty programs; McDonald's is connecting its famed Monopoly game to its loyalty program, while Krystal is launching its first loyalty effort in nearly a century of existence. Sam and Alicia discuss the latest advancements in loyalty and how it's helping to support value messaging in this difficult economy. Speaking of value, they also tackle the recent Circana report that showed demand for value at a 50-year high. How can restaurants meet that demand without falling into a discounting pit they can't climb out of? Finally, they discuss recent data that showed non-chicken brands using chicken innovation to steal market share from chicken chains. What does this suggest about the state of chicken in the industry — and chains' innovation efforts more broadly? For more on these stories: McDonald's adds digital aspect to MonopolyRestaurant customers are seeking deals at the highest rate in 50 yearsChicken spending jumps 2 points in the QSR category

Meet INDAY, a New York City-based high-growth brand that brings modern Indian flavors and a “food karma” philosophy to everyday dining. It's out not only to conquer the power luncher set in the lucrative QSR market, but also to change perceptions of what Indian cuisine can be. Founder Basu Ratnam joins QSR Uncut to discuss how the concept came to be, where growth might take it, and how the overall Indian category has erupted in recent years.

Send us a textThis week on The Digital Restaurant, Carl is joined by Jeremy Julian, host of the Restaurant Technology Guys podcast and CRO of CBS NorthStar, for a wide-ranging conversation on the state of restaurant technology.We dive into highlights from FSTEC, explore new benchmarks from InTouch Insight's QSR report on voice AI & kiosks, and tackle the perennial build vs buy question that every brand faces. We also look at ChowBus' surprising pivot from delivery platform to full-stack tech provider and dig into the often-overlooked value of digital menu boards.From hospitality's enduring role to the realities of ROI, this episode is packed with insights operators and tech providers alike won't want to miss.Timestamps01:00 – Insights from FSTEC – tech must enhance guest & staff experience05:00 – Voice AI in QSRs – findings from InTouch Insight's report15:50 – Build vs Buy – hidden costs and ROI realities20:50 – ChowBus pivots from delivery to full-stack tech platform24:50 – The untapped potential of digital menu boardsSupport the show

Brad Bergaus, corporate chef and director of menu innovation at Taco John's, joins QSR Uncut to dive into how the classic chain is delivering more than just convenience to consumers. How is Taco John's using unexpected pairings to define its own unique West-Mex flavor and stand out in the QSR space? What's needed to appeal to Gen Z and even Gen Alpha customers? What should operators understand about using LTOs as a testing ground? We get into those questions and much more in this week's culinary-focused episode.

In today's Tech3 from Moneycontrol, we bring you the top stories in startups and tech: Azim Premji rejects Karnataka CM's proposal to open Wipro's Sarjapur campus for Outer Ring Road traffic; NPCI revamps Credit on UPI with fintechs leading the charge; Accenture posts strong Q4 earnings on AI bookings; Karnataka High Court questions the bike taxi ban; and California Burrito raises Rs 120 crore to fuel its QSR expansion.

Ever wondered how you can grow your real estate portfolio without getting hammered by capital gains taxes? In this episode of the Property Profits Podcast, Dave Dubeau sits down with Paul “Coach” Frank, a 40-year veteran in real estate development, brokerage, and investing, to break down the ins and outs of 1031 exchanges. Paul shares why so many investors misunderstand the term “like-kind,” the biggest mistakes people make when attempting 1031s, and how savvy investors use exchanges to trade out of management-heavy multifamily and single-family rentals into stable, cash-flowing triple net properties. From real-life stories of clients who turned underperforming rentals into hands-free income streams, to Paul's insights on why drive-thru QSR properties like Chick-fil-A and Chipotle are “gold,” this conversation will change how you think about growing wealth through real estate.   - Get Interviewed on the Show! - ================================== Are you a real estate investor with some 'tales from the trenches' you'd like to share with our audience? Want to get great exposure and be seen as a bonafide real estate pro by your friends? Would you like to inspire other people to take action with real estate investing? Then we'd love to interview you! Find out more and pick the date here: http://daveinterviewsyou.com/

When it comes to clinic marketing, most talk digital. But the smart ones don't forget their roots. In this episode, Michael and Nick welcome back Rachel Davis, the marketing leader behind AFC Urgent Care's 25 clinics across Tennessee, Georgia, and North Carolina. With over a decade of experience growing urgent care brands from the ground up, Rachel shares what it really takes to build trust, drive patient volume, and make your clinic unforgettable.From a single social media campaign that brought in 92 patients in one day, to school partnerships, giant checks, and strategic giveaways—Rachel shows how blending grassroots marketing with digital execution isn't just effective, it's essential. Plus, we explore how she's using AI to lead with empathy, boost team morale, and uncover performance insights that actually matter.This one is packed with real-world strategies, leadership lessons, and bold ideas urgent care marketers and operators can use right now.

We have our 'normal' categories. Your Car brand, QSR, Bank, etc., that we all sell into. From an optics & legal perspective, they are all pretty 'safe'.But then, there are those categories that toe the line. That sometimes operates in that grey area.These are our Vice industries.In this episode, we dive into how to manage, de-risk, and align on how you can sell and manage those categories that aren't cut & dry from an optics perspective.--The Inches Podcast is a podcast that looks at sports & event sponsorship and how digital is affecting the industry and landscape. Hosted by Rich Franklin, VP of Partnerships at the Coachella Valley Firebirds and Nick Lawson, Co-founder of SQWAD.

Sonic Drive-In's former CEO Cliff Hudson and CIO Craig Miller join QSR Uncut to take listeners behind the scenes of their innovation and how the iconic brand went from a retro drive-in to a digitally advanced concept that paved the path for the modern QSR and digital-first restaurant revolution. How did they roll out groundbreaking features? What's next for restaurants and digital growth? We get into that and much more in this wide-ranging episode featuring two of the industry's brightest minds. Check out Hudson and Miller's new book here for a follow-up.

Welcome to Omni Talk's Retail Daily Minute, sponsored by Mirakl. In today's Retail Daily Minute:Kroger conducts site-by-site analysis of its automated fulfillment network, shifting focus back to store-level fulfillment as cost pressures mount and performance varies widely across locations.Walgreens makes a strategic play for the party supply market, dedicating in-store space and expanding its assortment nearly five-fold following Party City's bankruptcy closure.Love's Travel Stops opens its first Buffalo Wild Wings Go location in Kansas, expanding its QSR partnership portfolio as the chicken category continues strong growth with nearly 5% restaurant expansion and 10% sales increases in 2024.The Retail Daily Minute has been rocketing up the Feedspot charts, so stay informed with Omni Talk's Retail Daily Minute, your source for the latest and most important retail insights. Be careful out there!

My guest today is Sean Black, CEO of Happy Belly Food Group (CSE: HBFG | OTCQB: HBFGF). Happy Belly is a Canadian consolidator of emerging Quick Serve Restaurant (QSR) brands, with expansion plans into the U.S. The company started as Plantingco, a niche plant-based CPG business, but under Sean's leadership pivoted to become food agnostic—focused on scalable, cash flow positive QSR concepts. The model is straightforward: acquire small, profitable, debt-free brands, grow corporate stores with free cash flow, and scale through franchising. The portfolio is intentionally diversified with no duplication—think Rosie's Burgers as a Shake Shack equivalent, IQ Foods as Canada's Sweet Green, and Pyro as a Cava-style concept. I spoke with Sean to learn more about the company, as well as: The pivot from Plantingco to QSR consolidation M&A model and brand strategy Growth targets and the $100 million milestone Risks, alignment, and long-term vision For more information about Happy Belly Food Group, please visit: https://happybellyfg.com/ This podcast was recorded and is being made available by SNN, Inc. (together with its affiliates and its and their employees, “SNN”) solely for informational purposes. SNN is not providing or undertaking to provide any financial, economic, legal, accounting, tax, or other advice in or by virtue of this podcast. The information, statements, comments, views, and opinions provided in this podcast are general in nature, and such information, statements, comments, views, and opinions, and the viewing of/listening to this podcast are not intended to be and should not be construed as the provision of investment advice by SNN. The information, statements, comments, views, and opinions expressed in this podcast do not constitute and should not be construed as an offer to buy or sell any securities or to make or consider any investment or other course of action. The information, statements, comments, views, and opinions expressed in this podcast (including by guest speakers who are not officers, employees, or agents of SNN) are not necessarily those of SNN and may not be current. Reference to any specific third-party entity, product, service, materials, or content does not constitute an endorsement or recommendation by the SNN. SNN assumes no responsibility or liability for the accuracy or completeness of the content contained in third party materials or on third party sites referenced in this podcast or the compliance with applicable laws of such materials and/or links referenced herein. The views expressed by guest speakers are their own and their appearance on this podcast does not imply an endorsement of them or any entity they represent. SNN does not make any representation or warranty as to the accuracy or completeness of any of the information, statements, comments, views, or opinions contained in this podcast, which may include forward-looking statements where actual results may differ materially. SNN does not undertake any obligation whatsoever to provide any form of update, amendment, change, or correction to any of the information, statements, comments, views or opinions set forth in this podcast. SNN EXPRESSLY DISCLAIMS ANY AND ALL LIABILITY OR RESPONSIBILITY FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR OTHER DAMAGES ARISING OUT OF ANY INDIVIDUAL'S USE OF, REFERENCE TO, RELIANCE ON, OR INABILITY TO USE, THIS PODCAST OR THE INFORMATION PRESENTED IN THIS PODCAST. By accessing this podcast, the listener acknowledges that the entire contents and design of this podcast, are the property of SNN, or used by SNN with permission, and are protected under U.S. and international copyright and trademark laws. Except as otherwise provided herein, users of this podcast may save and use information contained in the podcast only for personal or other non-commercial educational purposes. No other use, including without limitation, reproduction, retransmission, or editing of this podcast may be made without the prior written consent of SNN.

In this dynamic episode of the Hospitality Hangout Podcast, we welcome Josh Kopel—award-winning restaurateur and hospitality strategist—for a deep dive into the latest hospitality trends and insider insights that are shaping today's food service industry. Josh shares his unique perspective on emerging brands making waves and how these innovations are redefining restaurant success in both QSR and full-service dining. With a blend of hard-won hospitality insights and entertaining moments, this conversation delivers practical takeaways for hospitality insiders eager to enhance profitability and sharpen their leadership skills.Whether you're in the trenches running a restaurant or managing operations at the corporate level, Josh's candid approach and evidence-based strategies will inspire you to think bigger and stay ahead in the competitive food industry! Episode Credits:Produced by: Branded Hospitality MediaHosted by: Michael Schatzberg, JImmy FrischlingProducer: Julie ZuckerCreative Director: Adam LevineShow Runner: Drewe RaimiPost Production: Three Cheers Creativewww.thehospitalityhangout.com

Send us a textThis week on The Digital Restaurant, Carl is joined by Jennifer Kern, CMO of Qu, for a fast-moving conversation about the headlines shaping restaurants, technology, and consumer behavior.We kick off with a surprising stat: half of adults are ordering kids meals. (01:00) What does this say about QSR value wars, portion sizes, and how brands like CAVA and Starbucks are reframing value through experience, not just price?Next, we examine Chipotle's partnership with Zipline (05:00), which involves testing drone delivery in Dallas. Is this more than PR? Carl breaks down the operational hurdles, costs, and what it means for scale.From there, we dive into talent and tech shifts: Duolingo's social media star Zaria Parvez joins DoorDash (10:00), bringing 16M followers' worth of creativity, and voice AI startups raise fresh funding (14:00)— even as Taco Bell and McDonald's wrestle with reliability.Finally, we conclude with culture and agility: how restaurants capitalized on Travis Kelce and Taylor Swift's engagement (21:00) to deliver playful, real-time marketing moments.Support the show

Dan Rymer, Executive Vice President of North America, leading the consumer practice at the global executive search firm, Redgrave, specializes in QSR and the restaurant industry and has an extensive track record of helping appoint C-Suite and senior leadership talent. He joins QSR Uncut to discuss his best tips for interviewing, hiring, and making sure executives find long-term success. The evolution of executive recruitment isn't just about finding the best candidate—it's about setting them up to thrive.

Cory Hibbard, President of Graze Craze, reveals how his charcuterie-focused fast-casual brand achieved 14 consecutive quarters of same-store sales growth while QSR giants struggle. Operating from small 500-1,000 sq ft locations, Graze Craze has scaled to nearly 100 units in under 5 years by focusing on corporate catering and premium boards that solve dining challenges for businesses and consumers seeking elevated food experiences with fast-casual convenience.#FastCasualNation #GrazeCraze #RestaurantFranchiseGet Your Podcast Now! Are you a hospitality or restaurant industry leader looking to amplify your voice and establish yourself as a thought leader? Look no further than SavorFM, the premier podcast platform designed exclusively for hospitality visionaries like you. Take the next step in your industry leadership journey – visit https://www.savor.fm/Capital & Advisory: Are you a fast-casual restaurant startup or a technology innovator in the food service industry? Don't miss out on the opportunity to tap into decades of expertise. Reach out to Savor Capital & Advisory now to explore how their seasoned professionals can propel your business forward. Discover if you're eligible to leverage our unparalleled knowledge in food service branding and technology and take your venture to new heights.Don't wait – amplify your voice or supercharge your startup's growth today with Savor's ecosystem of industry-leading platforms and advisory services. Visit https://www.savor.fm/capital-advisory

In this laughter-filled yet insightful episode of the Hospitality Hangout Podcast, we sit down with Nick Kenner, Founder & CEO of Just Salad, to explore bold ideas and expert strategies that are reshaping the hospitality and food service industry. Get ready for valuable hospitality insights as we discuss the evolving trends, the rise of emerging brands, and the keys to restaurant success in the competitive QSR landscape. From hospitality leadership to navigating industry challenges, Nick provides actionable takeaways that every operator, investor, and hospitality insider should know. This episode is packed with insider insights and real talk about the opportunities that lie ahead in the food industry. Whether you're a seasoned executive or just starting out, you'll come away inspired and informed about the latest hospitality strategies and trends.

Join Restaurant Masterminds hosts Paul Molinari and Anna Tauzin as they dive deep with Paris Baguette's Chief Development Officer Nick Scaccio about the brand's audacious plan to reach 1,000 North American locations by 2030. From their current 253 units to nearly $3M average unit volumes, discover the franchise strategies, operational excellence, and experiential design driving this Korean-French bakery café's explosive growth through economic uncertainty and intense competition.~This episode is sponsored by: Gusto → https://gusto.pxf.io/PBN ~#1 rated HR platform for payroll, benefits, and moreWith Gusto's easy-to-use platform, you can empower your people and push your business forward. See why over 400,000 businesses choose Gusto.RestaurantFranchising #ParisBaguette #FranchiseGrowthGet Your Podcast Now! Are you a hospitality or restaurant industry leader looking to amplify your voice and establish yourself as a thought leader? Look no further than SavorFM, the premier podcast platform designed exclusively for hospitality visionaries like you. Take the next step in your industry leadership journey – visit https://www.savor.fm/Capital & Advisory: Are you a fast-casual restaurant startup or a technology innovator in the food service industry? Don't miss out on the opportunity to tap into decades of expertise. Reach out to Savor Capital & Advisory now to explore how their seasoned professionals can propel your business forward. Discover if you're eligible to leverage our unparalleled knowledge in food service branding and technology and take your venture to new heights.Don't wait – amplify your voice or supercharge your startup's growth today with Savor's ecosystem of industry-leading platforms and advisory services. Visit https://www.savor.fm/capital-advisory

Discover the unique approach that sets Aroma Joe's apart in the competitive QSR space, focusing on authentic customer connections and community engagement. Carrie McAleese Riley, CMO of Aroma Joe's, shares insights on leadership, advocating for oneself in male-dominated industries, and maintaining work-life balance.

Hosted by Nino Horttrich, and with the collaboration of Arvin Jawa of Diebold Nixdorf, we explore how Tillster is solving some of the biggest challenges in QSR. From tackling operational challenges to improving speed, personalization, and consistency, this conversation explores how strategic partnerships can transform the customer journey and future-proof restaurant operations.

Independent analyst Jimmy Moyaha on MTN's strong results. Off a low base with currency woes easing, yet the market sold it off – is there still value? Mongezi Mtati from Rogerwilco on their new fast food and QSR report: value, taste, and location lead the way. Seshni Naidoo of ENGIE Southern Africa on the energy transition driving not just power, but jobs and GDP growth.

It's Eye on Franchising Friday with your host, Lance Graulich! Today, I'm diving in with Mark Amery, Founder & CEO of Puddle Pools, the fast-growing pool cleaning & maintenance franchise making waves across North America.

We all know the common categories in sponsorships: QSR, dealerships, tires, etc.But what about that next step up, luxury brands? How can we close those...or even get them to care about our team and sponsorship assets?In this episode, we dive into the strategy your team can execute to find, pitch, and close luxury brands. You'll even find some luxury categories you never knew about.--The Inches Podcast is a podcast that looks at sports & event sponsorship and how digital is affecting the industry and landscape. Hosted by Rich Franklin, VP of Partnerships at the Coachella Valley Firebirds and Nick Lawson, Co-founder of SQWAD.

Restaurant Masterminds hosts Paul Barron, Rudy Miick, and Stacey Kane dive deep with Greenlane co-founders Erica Spector Wishnow and Chris Kern to explore their game-changing approach to fast-casual dining. Discover how this Tampa-based concept delivers made-from-scratch salads in just 15 seconds, their mission to bring healthy options to food deserts at $6.99 price points, and the critical challenge of scaling company culture while maintaining staff engagement. Industry veterans discuss why Greenlane has that elusive "X factor" and could be a Front Runner candidate for 2025's most promising emerging brands.~This episode is sponsored by: Gusto → https://gusto.pxf.io/PBN ~#1 rated HR platform for payroll, benefits, and moreWith Gusto's easy-to-use platform, you can empower your people and push your business forward. See why over 400,000 businesses choose Gusto.RestaurantMasterminds #FastCasualDining #HealthyFastFoodGet Your Podcast Now! Are you a hospitality or restaurant industry leader looking to amplify your voice and establish yourself as a thought leader? Look no further than SavorFM, the premier podcast platform designed exclusively for hospitality visionaries like you. Take the next step in your industry leadership journey – visit https://www.savor.fm/Capital & Advisory: Are you a fast-casual restaurant startup or a technology innovator in the food service industry? Don't miss out on the opportunity to tap into decades of expertise. Reach out to Savor Capital & Advisory now to explore how their seasoned professionals can propel your business forward. Discover if you're eligible to leverage our unparalleled knowledge in food service branding and technology and take your venture to new heights.Don't wait – amplify your voice or supercharge your startup's growth today with Savor's ecosystem of industry-leading platforms and advisory services. Visit https://www.savor.fm/capital-advisory

In this week's The Industrialist: Retail Recap, Jeremy, Bob, and Rob welcome special guest Zach Spletter, Senior Real Estate Manager for T-Mobile, for a deep dive into retail site selection, tenant mix, and the changing competitive landscape. They swap stories from hundreds of T-Mobile deals, small-town expansion strategies, and why outparcels still rule. The conversation shifts to retail market trends—from Starbucks, Chipotle, and 7-Eleven performance to the “Buc-ee's effect” and the latest QSR rankings. The guys also cover lease negotiations, bankruptcy fallout, co-tenancy battles, and Dallas-Fort Worth's fiercely competitive brokerage scene. Last but not least they give updates dates on bonus depreciation, Rollertown Beer Works' massive new Frisco facility, Paper City's top Dallas pizza picks, and what's driving today's restaurant, banking, and service leasing boom.Connect:⁠Jeremy Mercer LinkedIn⁠Rob Franks LinkedInBob Moorhead LinkedInZach Spletter LinkedIn⁠

In this exclusive Paisa Vaisa episode, host Anupam Gupta sits down with Saga Kochhar, co-founder of Rebel Foods, the company that revolutionized the food industry with the cloud kitchen model. Sagar shares the strategic decisions and "lightbulb moments" that turned Rebel Foods from a single QSR chain into the world's largest internet restaurant platform, with a portfolio of over 30 successful brands like Faasos, Behrouz Biryani, and Ovenstory. This episode is a masterclass in business innovation, covering: Cloud Kitchen Unit Economics: How the multi-brand playbook optimizes costs. Data-Driven Brand Building: Using consumer insights to launch new brands. The Power of Scalability: Ensuring food consistency with "de-skilled" recipes. Pivoting for Success: The strategic decision to go all-in on cloud kitchens. Entrepreneurship and Strategy: Advice on "intellectual honesty" and product-market fit. Future of Food Tech: The grand mission to disrupt the global food industry. Whether you're a startup founder, investor, or simply curious about the business of food, this episode provides a rare look inside a company that is fundamentally changing how we eat.See omnystudio.com/listener for privacy information.

Jason Valentine, CSO at Botrista, joins QSR editorial director Danny Klein to break down what's perhaps the hottest battleground in quick service right now. What trends are driving the beverage movement? What do Gen Z want? How can restaurants innovate without breaking the brand? We get into all of that and a lot more.

Nancy Combs, VP of Culinary & Calendar Innovation at Shake Shack, joins QSR editorial director Danny Klein to break down the iconic burger chain's recent menu moves, from barbecue to fried pickles to the social media frenzied Dubai Shake. We get into how Shake Shack plots innovation, what it takes to win with premium and accessible options, and how one of the category's leading brands stays true to its roots while always thinking ahead.

In this episode, Taco John's CEO, Heather Neary, shares her full-circle journey, the five C's of franchising success, and what it takes to grow a legacy QSR in today's competitive market. From franchisee empathy to marketing/ops integration—this is a masterclass in modern franchising.   Timestamps: 00:00 – The lawnmower hustle: Eric's childhood story 01:25 – Meet Heather: CEO of Taco John's 03:46 – Her path from cheesesteaks to CEO 04:49 – Uniting marketing & ops under one vision 06:55 – How to support struggling franchisees 09:37 – Food vs. non-food franchising insights 14:56 – Taco John's legacy and brand refresh 17:54 – How to lead meaningful brand change 20:20 – Listening tours and building trust 26:08 – Franchisee ROI and capital investment strategy   Connect with Erik Van Horn:

The self-service kiosk industry is exploding from $12 billion to $21 billion by 2027, and Don McCoole from Infi USA reveals how restaurants are seeing 40% sales increases through AI-powered upselling. From food trucks to major chains, kiosks are solving labor shortages, boosting average tickets by 20-30%, and delivering ROI in just 4-5 days. Discover why Gen Z prefers kiosks, how one location doubled tips from 8% to 14%, and the game-changing technology that's transforming customer engagement across QSR, fast-casual, and beyond.This episode brought to you by: INFI — Self-ordering made simple.

Anthony Bambino founded 3Natives in 2013 in Tequesta, Florida. It's since growth to 46 locations across Florida, Georgia, Oklahoma, New York, and Arizona, with plans to ramp up franchising further. What does it take to stand out in one of the most-crowded segments in QSR? We get into how to win the lifestyle, healthy segment and how to generate sales momentum throughout the system.

Join Restaurant Masterminds hosts Paul Barron, Paul Molinari, and Stacey Kane as they dive deep into the future of restaurant workforce management with Legion Technologies CEO Sanish Mondkar. Discover how AI is revolutionizing employee scheduling, reducing turnover by 79%, and solving the restaurant industry's biggest challenge - balancing business needs with employee satisfaction. Learn about demand forecasting, instant pay solutions, and why AI-powered workforce management is becoming essential for restaurant success in 2024 and beyond.~This episode is sponsored by: Gusto → https://gusto.pxf.io/PBN ~#1 rated HR platform for payroll, benefits, and moreWith Gusto's easy-to-use platform, you can empower your people and push your business forward. See why over 400,000 businesses choose Gusto.RestaurantTech #AIWorkforce #RestaurantManagementGet Your Podcast Now! Are you a hospitality or restaurant industry leader looking to amplify your voice and establish yourself as a thought leader? Look no further than SavorFM, the premier podcast platform designed exclusively for hospitality visionaries like you. Take the next step in your industry leadership journey – visit https://www.savor.fm/Capital & Advisory: Are you a fast-casual restaurant startup or a technology innovator in the food service industry? Don't miss out on the opportunity to tap into decades of expertise. Reach out to Savor Capital & Advisory now to explore how their seasoned professionals can propel your business forward. Discover if you're eligible to leverage our unparalleled knowledge in food service branding and technology and take your venture to new heights.Don't wait – amplify your voice or supercharge your startup's growth today with Savor's ecosystem of industry-leading platforms and advisory services. Visit https://www.savor.fm/capital-advisory

Paul Tredinnick is a seasoned senior marketing director and accomplished business leader with over 25 years of experience driving the growth of global consumer brands. His career spans key roles with iconic names like Mars Snackfood, Unilever, McDonald's, Burger King, and Primo Foods—giving him deep expertise across QSR, grocery, mass merchants, petrol/convenience, and hardware sectors.Today, Paul brings that experience to businesses of all sizes, helping them develop clear brand strategies, strengthen their market presence, and unlock sustainable growth. Whether guiding start-ups or supporting established companies, Paul partners with leaders to build brands that stand out in competitive markets and deliver lasting impact. Paul's Website: Brand Value Builders Website

Dan and Jake sit down with George Gonzalez (brand leader), and Travis Hill (field marketing partner) from Whataburger to learn what QSR means and more ★ Support this podcast on Patreon ★