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SummaryIn this conversation, Maribel Lopez and Jeetu Patel discuss the transformative potential of AI in business, the challenges organizations face in adopting AI, and the importance of security in AI applications. They explore the need for visibility, validation, and guardrails in securing AI, the rise of specialized AI models, and the future of AI agents in automating workflows. Patel emphasizes Cisco's commitment to innovation and the urgency for companies to embrace AI to remain relevant in a rapidly evolving landscape.TakeawaysAI is transforming business strategies across industries.CEOs are optimistic about AI but feel unprepared.Security practitioners face significant staffing shortages.AI can both complicate and simplify security challenges.Organizations must secure AI models and use AI for defense.Visibility, validation, and guardrails are essential for AI security.Specialized AI models can be more effective and cost-efficient.AI agents will enhance productivity and workflow automation.Cisco is innovating rapidly and operating like a startup.Companies must embrace AI to thrive in the future.Chapters00:00The Exciting Intersection of AI and Business02:47Challenges in AI Adoption and Security06:34Securing AI: Visibility, Validation, and Guardrails12:47The Rise of Specialized AI Models18:00The Future of AI Agents and Automation25:31Cisco's Transformation and Innovation31:10Embracing AI: A Call to ActionFollow us at: Jeetu Patel https://www.linkedin.com/in/jeetupatel/Maribel Lopez https://www.linkedin.com/in/maribellopez/
SummaryIn this conversation, Maribel Lopez speaks with Markus Nispel about the integration of AI in networking solutions, particularly at Extreme Networks. They discuss the evolution of AI capabilities, the importance of data governance, and the role of AI in enhancing operational efficiency and security. Markus emphasizes the need for trust in AI systems and the potential of agentic AI to transform networking operations. The discussion also touches on the challenges of skill development and the future of AI in the industry. Extreme Networks, trusted by tens of thousands of customers globally, delivers AI-native cloud networking solutions that seamlessly connect people, applications, data, and devices.Info on Extreme Networks Platform One: https://www.extremenetworks.com/platform-one and an explainer video https://vimeo.com/1036922077/58472f1411?ts=0&share=copy. Takeaways AI has been integrated into networking solutions for measurable business value. Data quality is crucial for effective AI implementation. Generative AI can significantly reduce the time for knowledge acquisition. Agentic AI combines various capabilities for enhanced networking solutions. Trust and transparency are essential for AI adoption in enterprises. AI can optimize security policy configurations and reduce attack surfaces.The orchestration of agents is vital for achieving automation in networking.AI's role in skill development is critical for new employees.The future of AI in networking will involve more autonomous systems. Continuous feedback loops enhance trust in AI systems. Sound Bites"AI allows for a consistent support experience.""Data governance is critical for AI systems.""The orchestration of agents is key to automation.""Trust is essential for AI adoption in enterprises.""The future is dynamic with AI advancements." Chapters 00:00 Introduction to AI in Networking03:40 Evolution of AI Integration in Networking Solutions06:54 Understanding AI's Unique Positioning in Networking10:18 AI's Role in Skill Development and Knowledge Acquisition13:02 Defining Agentic AI and Its Current Capabilities16:54 The Importance of Orchestration in AI Systems19:45 Addressing Trust and Resistance in AI Adoption23:19 Demonstrating ROI from AI Implementations25:29 Future of AI: The Rise of Agentic Systems
In the category of better late than never, we found the missing recording file with Vijay. Enjoy!Show Notes:In this episode of "AI with Maribel Lopez," host Maribel Lopez sits down with Vijay Sundaram, Chief Strategy Officer at Zoho, at Zoho Day 25 in Austin, Texas. They discuss Zoho's strategic evolution and approach to AI.Key Highlights:Zoho's Market Evolution: Vijay explains how Zoho has expanded from primarily serving small and medium businesses to increasingly being adopted by larger enterprise customers worldwide. This evolution has happened naturally as their products became more sophisticated and larger customers discovered them.Enterprise Adaptation Challenges: To serve enterprise customers, Zoho had to make changes in three areas:Technology (their strength as a product-driven company)Operations (building expertise in account management, solutions consulting, etc.)Transitioning from an inbound to outbound business modelAI Implementation Strategy: Vijay clarifies that while generative AI has recently captured public attention, Zoho has been implementing various AI technologies (machine learning, NLP, video recognition) for over a decade. Much of this AI has been "headless" - working behind the scenes in applications rather than through conversational interfaces.Three Levels of AI: Zoho approaches AI implementation through:Contextual AI within business applicationsInteractive AI for specific purposesExpert-level insights that enable non-experts to gain valuable business intelligencePlatform Approach: By integrating applications and creating a comprehensive platform, Zoho can leverage data across domains (finance, sales, HR, operations) to provide more valuable AI-driven insights.AI Market Shift: Vijay predicts that AI differentiation will increasingly move from foundational models to the application layer, where companies like Zoho can add value through their access to business data across domains.Privacy and Security: Zoho maintains a strong stance on privacy (no trackers on their websites) and has built a "trust layer" into their platform to ensure proper data access controls for AI interactions.
SummaryIn this conversation, Maribel Lopez speaks with Ivana Bartoletti, the Global Privacy Chief Officer at Wipro, about the intersection of AI, privacy, and governance. They discuss the transformative impact of generative AI, the importance of embedding ethics in AI development, and the role of synthetic data in mitigating bias. Ivana also shares insights on the Audrey initiative aimed at promoting human rights in the digital age and highlights common mistakes in AI regulation. The conversation concludes with a positive outlook on the collaborative efforts to build fair and responsible AI.TakeawaysPublic trust is essential to harness AI's benefits.Generative AI is transforming how we live and work.Privacy is a crucial collective good that must be respected.Ethics in AI goes beyond compliance with laws.AI should retain human agency and decision-making.Bias in algorithms can perpetuate social inequalities.Synthetic data can help mitigate bias but has limitations.Transparency in data usage is vital for equity.AI regulation should not be seen as opposing innovation.Collaboration across sectors is key to responsible AI governance.You can follow Ivana here: https://www.linkedin.com/in/ivana-bartoletti-77b2b29/You can follow me here: https://www.linkedin.com/in/maribellopez/https://www.youtube.com/@AIwithMaribelLopezhttps://x.com/MaribelLopez
Episode SummaryIn this episode, Maribel Lopez interviews Kate Soule, Director of Technical Product Management for IBM's Granite products. They discuss IBM's third-generation AI models, their focus on efficiency and enterprise readiness, and the latest advancements including vision capabilities and reasoning features.GuestKate Soule - Director of Technical Product Management for IBM's Granite productsKey Topics & Timestamps00:04 - IntroductionMaribel introduces the show and Kate SouleBrief overview of IBM Granite as fit-for-purpose, open-source enterprise AI models00:48 - What is IBM Granite?Designed as core building blocks for enterprises building with generative AIFocus on efficiency with smaller model sizesMonthly innovation updates to keep pace with rapidly evolving field02:19 - Understanding AI ReasoningExplanation of reasoning capabilities in AI modelsHow allowing models to generate more text at inference time can improve performanceCost/benefit tradeoffs of reasoning features03:13 - Enterprise AI Model Selection CriteriaMoving beyond "one model to rule them all" thinkingImportance of fit-for-purpose modelsWhy smaller models can be customized more easilyTrust and transparency considerations05:38 - AI Governance and SafetyHow to evaluate models for governance requirementsSafety evaluations and benchmarks as table stakesSystems-based approach to safety with guardrailsIBM's Granite Guardian and protection mechanisms08:55 - Benefits of Smaller ModelsWhy size matters: cost, latency, and customization advantagesSmaller models are easier to customize and require less computing powerIBM's transparent approach to training data10:13 - Future of AI EvaluationPerformance per cost becoming the key evaluation metricThe growing importance of flexibility in model selectionHow the "efficient frontier" between cost and performance will differentiate providers12:41 - IBM's Vision ModelsIBM's pragmatic enterprise focus for multimodal capabilitiesVision understanding (image in, text out) for practical business use casesSpecialization for documents, charts, and dashboardsDelivering powerful capabilities in only 2 billion parameters15:25 - Understanding Model Size ContextEvolution from millions to billions of parametersPractical considerations of deploying different-sized modelsFinding the right cost-benefit trade-off for specific use cases
In this episode, Maribel Lopez of Lopez Research interviews Kevin McInturff Chief Technology Officer of Logility. We explore the transformative impact of artificial intelligence on supply chain management and the key considerations for successful implementation. Our discussion covers critical insights for business leaders and practitioners navigating the AI landscape.Key Discussion PointsThroughout our conversation, we delve into how artificial intelligence is fundamentally reshaping supply chain operations. The democratization of information through generative AI has opened new possibilities, though organizations continue to grapple with data integration challenges. We examine the critical balance between innovation and responsibility, particularly regarding ethics and data security in AI deployment.The discussion reveals how real-world applications of AI are enhancing decision-making processes across supply chain operations. We explore emerging AI technologies that are revolutionizing forecasting methods, while acknowledging the ongoing evolution of ROI measurement for AI investments. Building trust in AI systems emerges as a fundamental requirement for successful adoption.Our conversation emphasizes the importance of practical experimentation with AI solutions. Organizations must understand the interplay of different roles and technical languages in AI implementation. This approach allows companies to develop effective, tailored solutions while maintaining ethical considerations and data security.## Episode ResourcesIf you'd like to learn more about the topics discussed in this episode, follow me on social media at Youtube for the video version of this podcast and LinkedIN and X (Twitter) for AI research updates and insights.Kevin McInturff Expert Bio:Kevin McInturff, Chief Technology Officer of Logility, has 20+ years of experience in product and engineering roles. He spent his early career as an engineer on a plant floor working in industrial automation and plant information systems before moving into enterprise SaaS software. Under his leadership Logility has accelerated the pace of innovation and focused on delivering high quality product, a superior user experience and solutions that enable supply chain organizations to anticipate disruptions as opportunities to reap competitive advantages. He is passionate about understanding and meeting client needs with innovative solutions while building great engineering and product culture within his team. Outside of his work with Logility he actively volunteers with the 501st Legion a non-profit who partners with other organizations to brighten the lives of the less fortunate and to bring awareness to positive causes on both a local and global scale. Kevin is a lifelong learner, an artist, and avid practitioner of the art of tsundoku. He has earned a BS in Computer Science from the Georgia Institute of Technology, and a Masters of Science, Management of Technology from Georgia Tech Scheller College of Business. Kevin lives in Smyrna, Georgia with his wife and three daughters.
Listen in to Managing Director Amanda Needham's conversation with Maribel Lopez, Head of PBS Digital Studios, as they discuss how the American public broadcasting system functions, how PBS supports local, independently-owned member stations, and the future of grant-funded public broadcasting. Hosted on Acast. See acast.com/privacy for more information.
Maribel Lopez of Lopez Research hosted a podcast at AWS Reinvent, discussing QuickSight with ATracy Daugherty GM, QuickSight at Amazon Web Service and Travis Muhlestein, Chief Data and Analytics Officer at GoDaddy. QuickSight, a cloud-based BI tool, enables real-time data sharing and decision-making through dashboards, pixel-perfect reports, and Q for asking data questions. In the podcast, Muhlstein shares how QuickSight has transformed GoDaddy's approach from static dashboards to real-time, interactive data exploration and analysis, enabling more agile, data-driven decision-making across the organization.Follow the guests at:Maribel Lopez https://www.linkedin.com/in/maribellopez/Travis Muhlestein, Chief Data and Analytics Officer at GoDaddy https://www.linkedin.com/in/travis-muhlestein/Tracy Daugherty GM, QuickSight at Amazon Web Services https://www.linkedin.com/in/tracy-daugherty-28a1014/
At Amazon Re:Invent, Maribel Lopez met with several industry analysts to discuss their perspectives on what happened at one of the industry's premier cloud computing and AI trade shows. https://reinvent.awsevents.com/
It's our last episode of the year, and we're looking back at some of the housing, economy, and market calls that didn't quite pan out. Marketwatch News Editor Joy Wiltermuth sits down with Jeremy to talk about what happened, and what we can learn for next year. Plus, Lopez Research founder Maribel Lopez joins us to revisit a bad AI call, and what we can expect next year.
Episode Summary: In this episode, Maribel Lopez speaks with Dell's Chief Technology Officer and Chief AI Officer John Roese about Dell's enterprise AI technologies from their development to their future. Roese explains how the initial magical thinking around artificial intelligence has shifted into a more practical approach that aims to maximize the benefits of each implementation. He also discusses the emerging trends and ideas that he is seeing in the AI space.Key Themes: Maribel and John start by delving into enterprise AI and AI markets in general. John explains the types of AI markets and how enterprise AI differs from other applications. The conversation then moves into the challenges of AI and the steps that Dell is taking to address them. Next, John and Maribel reflect on the near-universal reactive approach that companies took to AI two years ago and how parts of that approach backfired or fizzled out. While this technology could have been approached better, its widespread use has provided companies with a real world understanding of LLMs and their applications. Now, companies take a more practical approach to AI while continuing to innovate. The key innovation that Roese highlights is agentic architecture. This technology differs from previous generative AI applications because it can operate autonomously and is highly specialized. Individual “agents” can have job descriptions that they are trained for much like a human being, and they can interact with each other as a human team would. For detailed show notes, navigate the episode using the time stamps below:[1:26] Maribel introduces the guest of the episode, John Roese. Roese is the CTO and Chief AI Officer at Dell Technologies. [1:59] The AI market is not a singular market – there is a traditional market, a training market, and an enterprise market. The enterprise market is very pragmatic in its applications. [4:10] Maribel asks about the challenges businesses see in enterprise adoption. Early discussions of new AI technology treated it like magic. Now that we have real world use cases and a better understanding of the technology, Dell is able to have grounded conversations about AI applications with real impacts. [7:48] Roesch explains the challenges that Dell is facing with AI. One of the challenges was determining where to prioritize as a company. Another is the process by which you develop application ideas. Dell had this issue when bringing ideas that were not fully formed to their legal team. [11:44] No one got AI perfectly right. Almost universally, companies reacted at the technical level before looking at business priorities. Roese encourages companies to move toward a more thoughtful approach to AI technology.[13:36] Dell learned that its goal was to add in the minimum sufficient AI structure to address the maximum use cases. In Dell's case, half of their use cases were related to converting proprietary data into generative outcomes. Creating one model to handle all of these cases is the most efficient approach. [15:05] Maribel asks Roese about the trends Dell is seeing in AI. Roese points to the emergence of agentic architecture. The idea behind agentic architecture is that they are autonomously performing agents with very specialized purposes. They can be combined much like a team of human beings. Follow John Roese: https://www.linkedin.com/in/johnroese/ Learn more about Dell's AI solutions: https://www.dell.com/en-us/shop/scc/sc/artificial-intelligence Follow Maribel Lopez on X/Twitter: https://x.com/maribellopez Subscribe to Maribel Lopez on YouTube: https://www.youtube.com/c/MaribelLopezResearch Follow Maribel Lopez on LinkedIn: https://linkedin.com/in/maribellopez/
Episode Summary:In this episode, Maribel Lopez speaks with Google Cloud Product Manager Bobby Allen about the current benefits and future possibilities of artificial intelligence in the context of Google's AI services. They explore the flexibility of Googles services that sets them apart, the environmental impacts of LLMs in comparison with their predecessor NLMs, and how companies can take a human approach to AI to make peoples lives better. Key Themes:Maribel and Bobby begin by discussing Google's AI services. Allen explains the wide variety of AI services offered by Google, which fall into three main categories: building AI, building with AI, and using AI. Most organizations are currently interested in using AI, and they have seen tangible benefits from doing so.Bobby refers to these benefits as the “four I's”: insight, increase, improvement, and innovation. Companies that adopt AI can see increases in productivity, gain insights into large documents through AI summarization, and more. Ai also has growing applications in compliance and query creation to analyze large datasets.Last, Maribel and Bobby discuss the future of AI. Bobby points to a human-first future with a focus on the impacts of AI applications, including sustainability and marginalization. He believes that AI should solve real problems and male peoples lives better.Follow Bobby Allen: https://www.linkedin.com/in/ballen-clt/Learn more about AWS: http://aws.amazon.com/Visit Maribel Lopez's Website: https://www.lopezresearch.com/Follow Maribel Lopez on X/Twitter: https://x.com/maribellopezSubscribe to Maribel Lopez on YouTube: https://www.youtube.com/c/MaribelLopezResearchFollow Maribel Lopez on LinkedIn: https://linkedin.com/in/maribellopez/
Join me and Maribel Lopez, industry analyst, author, technology influencer and the founder of Lopez Research (https://www.lopezresearch.com/), as we dive into the evolving role of artificial intelligence in today's workplace. From predictive analytics and automation to AI-driven employee engagement tools, the impact of AI is transforming how we work, collaborate, and lead.
Episode Summary: In this episode, Maribel Lopez speaks with Qventus co-founder and CEO Mudit Garg. Mudit explains how automation can help patients receive efficient care and hospitals maximize their performance. Learn how Qventus is helping hospital systems cut down their “excess days,” why efficiency is essential to care, and Mudit's predictions for the future of AI in healthcare. Key Themes: Maribel begins the episode by speaking with Mudit about how Qventus is changing the hospital system for the better. Mudit explains that AI can be extremely helpful for hospital coordination. There are many cases in healthcare where the patient and the hospital system are aligned in their goals, like booking a surgery for a patient, but administrative complexities make those goals difficult to accomplish. Qventus bases its system on two crucial components – behavioral science and machine learning. Machine learning is a great tool for determining patterns for coordination and scheduling, but factoring human behavior is crucial to create a model that actually works. Mudit credits the success of Qventus to the combination of these factors. Maribel and Mudit also discuss the future of artificial intelligence in hospitals. Many industries are adopting AI in a wide range of applications, but Mudit suggests that healthcare systems should focus in on perfecting technology that benefits both patients and hospitals. He also notes his interest in Ai's potential for data siloing, which would cut down administrative work. Follow Mudit Garg on LinkedIn: https://www.linkedin.com/in/gargmudit/ Learn more about Qventus: https://qventus.com/ Visit the 3Blue1Brown YouTube Channel: https://www.youtube.com/@3blue1brown Visit Maribel Lopez's Website: https://www.lopezresearch.com/ Follow Maribel Lopez on X/Twitter: https://x.com/maribellopez Subscribe to Maribel Lopez on YouTube: https://www.youtube.com/c/MaribelLopezResearch Follow Maribel Lopez on LinkedIn: https://linkedin.com/in/maribellopez/
Episode Summary:In this episode, Maribel Lopez speaks with Roni Jamesmeyer about the changing role of AI in healthcare. Roni Jamesmeyer, the the Senior Healthcare Marketing Manager for Five9, has over twenty years of experience in IT sales, giving her an understanding of the complexity of healthcare delivery. She focuses on Five9's healthcare strategy to help health systems, payers, and life sciences move their contact centers to the cloud and close the gaps in patient communications. Maribel and Roni discuss technological advancements in AI, different uses of AI in healthcare, and Roni's research findings.Key Themes:Maribel and Roni open the episode by discussing the healthcare industry's past attempts to improve the patient experience and how its goals have shifted. Currently, Roni is seeing healthcare companies working toward an omnichannel experience for their customers – meaning that they can interact over many communication channels. AI is helping the industry move forward. Intelligent Virtual Agents (IVAs) improve operations in four major ways: security, patient experience, revenue generation, and reduced administrative backend work. Different companies may focus more on some of these categories than others, but all four functions are extremely important to the healthcare industry. Roni also discusses her AI research findings. She found that AI tuning is crucial to improvement, allowing models to pick up and retain information. As these models are used, they become more personalized and more intelligent and can take on more work as a result. She also found that AI agents open up phone lines, allowing previously missed calls to be answered. Visit Maribel Lopez's Website: https://www.lopezresearch.com/ Follow Maribel Lopez on X/Twitter: https://x.com/maribellopez Subscribe to Maribel Lopez on YouTube: https://www.youtube.com/c/MaribelLopezResearch Follow Maribel Lopez on LinkedIn: https://www.linkedin.com/in/maribellopez/ Learn More About Five9: https://www.five9.com/ Download AI in Healthcare: How AI Drives Value for Five9 Customers: https://www.five9.com/resources/ebook/how-ai-drives-value-healthcare-customers#:~:text=Partners-,AI%20in%20Healthcare%3A%20How%20AI%20Drives%20Value%20For%20Five9%20Healthcare,customer%20surveys%2C%20and%20analyst%20insight. Attend Roni's Webinar with Exact Sciences: https://www.five9.com/registration/2024/exact-sciences-webinar Follow Roni Jamesmeyer on LinkedIn: https://www.linkedin.com/in/roni-jamesmeyer-5733461/
Episode Summary:In this episode, Maribel Lopez discusses generative AI with Dr. Sherry Marcus, the Director of Generative AI Sciences at Amazon Web Services. Her insights into the artificial intelligence needs of businesses gives her a unique perspective on the future of generative AI. Learn about the concept of agents in AI, why customers are moving toward the use of multiple models, and the ways AI might evolve in the future.Key Themes:Maribel and Sherry begin their conversation by discussing Amazon Bedrock, which is Amazon's AI building service. The technology allows AWS customers to create their own AI models by offering choices of foundational models that can be customized.Next, Sherry and Maribel discuss AI agents. In AI, Agents can retrieve real-time data to assist LLMs in providing information they cannot access in their training data. They also discuss how customers are currently using artificial intelligence, and why there is a shift away from specific modes and toward using multiple models for different use cases.Dr. Sherry Marcus also explains how customers have historically used RAG (Retrieval Augmented Generation) to answer questions, and how that technology is evolving. Last, she explains why companies are using synthetic data to train their models, her predictions for the future of AI, and her favorite primer on AI.Read What Is Chat GPT Doing… and Why Does It Work? by Stephen Wolfham: https://www.amazon.com/What-ChatGPT-Doing-Does-Work/dp/1579550819 Follow Dr. Sherry Marcus: https://www.linkedin.com/in/sherry-marcus-ph-d-4a4110/ Learn more about AWS: http://aws.amazon.com/ Visit Maribel Lopez's Website: https://www.lopezresearch.com/ Follow Maribel Lopez on X/Twitter: https://x.com/maribellopez Subscribe to Maribel Lopez on YouTube: https://www.youtube.com/c/MaribelLopezResearch Follow Maribel Lopez on LinkedIn: https://linkedin.com/in/maribellopez/
Episode Summary: In this episode, Maribel Lopez discusses responsible AI governance with Credo AI's Head of Product Susannah Shattuck. Susannah builds AI governance tools that help organizations design, develop, and deploy ethical AI at scale. She has been working in Machine Learning Operations and AI governance for the last five years; her passion for AI governance can be traced back to her days on the IBM Watson implementations team, where she saw firsthand all of the things that can go wrong during the ML development lifecycle. Maribel and Susannah discuss the difference between responsible AI strategy and AI governance, the EU AI Act, and how she helps teams build governance plans that work for them.Key Themes: Maribel and Susannah begin their conversation by discussing the risks of generative AI. Large language models have overlapping risks with older models such as algorithmic biases, but they also come with new risks such as hallucinations, privacy risks, and security risks. Many companies want to implement AI, but those same companies recognize that they are not prepared for its risks. Susannah helps teams create AI governance plans that protect against risks without holding them back. She notes that it is not possible or practical to eliminate all risks, and that part of building a good strategy is allowing for low-risk use cases. Later in the conversation, Maribel and Susannah dive into how Credo AI works with organizations to implement responsible governance. They also discuss the EU AI Act, which will shape AI governance in the years to come. Last, Susannah shares her predictions for the future of AI implementation and AI governance. Visit Maribel Lopez's Website: https://www.lopezresearch.com/ Follow Maribel Lopez on X/Twitter: https://x.com/maribellopez Subscribe to Maribel Lopez on YouTube: https://www.youtube.com/c/MaribelLopezResearch Follow Maribel Lopez on LinkedIn: https://linkedin.com/in/maribellopez/ Follow Susannah's LinkedIn: https://www.linkedin.com/in/susannah-shattuck/ Follow Susannah's Twitter: https://x.com/shshattuck?lang=enCredo AI LinkedIn: https://www.linkedin.com/company/credo-ai/Credo AI Twitter: https://x.com/credoai?lang=en
Episode Summary:In this episode, Maribel Lopez speaks with Five9's CTO and Head of AI Jonathan Rosenberg on AI's potential in the Customer Experience (CX) and Contact Center as a Service (CcaaS) space. Currently, customers are often unsatisfied with chatbot communication services at contact centers. However, AI's increasing generative capabilities show potential for exciting future applications. Key Themes:Maribel and Jonathan begin by discussing the current state of AI in CcaaS, and how many customers are unsatisfied with their experiences with automated calls. Contact centers have long attempted to automate aspects of the CX experience, first with DTMF and later with directed dialogue.Unlike these technologies, generative AI has seen widespread adoption. Consumer familiarity with artificial intelligence will lead to them understanding how to interact with generative AI over the phone. Jonathan and Maribel also discuss their predictions for how AI will impact jobs in at contact centers. Jonathan believes that jobs will change, but they will not disappear. Last, Jonathan defines open platforms and explains how their unique features allow for useful CX capabilities. The future of AI in CX depends on how quickly companies eliminate AI hallucinations. Once models overcome this obstacle, Jonathan predicts that AI will see wide adoption in the CX space. For detailed show notes, navigate using the time stamps below:Follow Jonathan Rosenberg on LinkedIn: https://www.linkedin.com/in/jonathanrosenberg1/Follow Jonathan Rosenberg on X/Twitter: https://x.com/jjrosenberg?lang=en Read Jonathan Rosenberg's articles in the Forbes Technology Council: https://www.forbes.com/councils/forbestechcouncil/people/jonathanrosenberg/ Read the Broken Earth series: https://www.amazon.com/Broken-Earth-Trilogy-Season-Obelisk/dp/031652719X
Episode Summary: In this episode, recorded live at the IBM Think event in Boston, Maribel Lopez moderates a panel on AI governance with key figures from IBM and AWS. The discussion revolves around the current state and future of AI governance, the challenges and opportunities it presents, and the role of innovation and regulation in shaping responsible AI adoption.Speakers: Maribel Lopez, Lopez Research Karthik Krishnan from Amazon SageMaker Heather Gentile from IBM Watsonx.GovernanceKush Varshney from IBM Research. Key themes:This panel discussed the necessity for organizations to manage data across hybrid multi-cloud environments while ensuring robust governance is discussed. Gentile highlighted the strategic importance of AI governance for organizations aiming to align AI adoption with their ethics, culture, and valuesThe panel discussed how companies are shifting from siloed AI projects to enterprise-wide governance frameworks driven by generative AI innovations as well as the need to closely follow changes in the regulatory landscape. Krishnan discusses the collaboration between AWS and IBM Watson to integrate governance tools with AI and ML workflows. This integration aims to simplify risk management and regulatory compliance for customers using generative AI. Collaboration between AWS and IBM is seen Varshney shared insights on ongoing research in AI governance, particularly in addressing issues like hallucination in generative AI and developing algorithms for regulatory compliance.
Ep 199 with your host David Montalvo (Yaakov) with special guest named Dr. Maribel Lopez who shares her mentors that helped her continue her journey in education My Book is called 'Shabbat in Chicago' out on Amazon https://www.amazon.com/dp/1952070600?ref_=cm_sw_r_mwn_dp_CFFCV8NZYCYBG2D25D5R_1&fbclid=IwAR2yEfaP95QYXSWsgIYYhppNxQsi6Os8YhEjamOOANSkPN8Beg1XY-zuqqU Dr Maribel IG: drlopez_maribel David Montalvo IG: theoutlettoreality Follow us on Snapchat: takeonepassit TikTok: Yaakov28 Follow us on Spotify and google podcast: The Outlet to Reality contact us:theoutlettoreality@gmail.com
MarketWatch's Jeremy C. Owens speaks with Lopez Research founder and analyst Maribel Lopez on the technological progression of AI and what it could mean for tech revenue and stocks in the year ahead.
Amazon Web Services held its annual cloud computing conference in Las Vegas at the end of November. In this podcast, Maribel Lopez recaps some of the key artificial intelligence announcements from her attendance at the event. There were key product launches that span AI chips, models and services. There is also a video recording of the podcast from the show floor that can be found on her YouTube channel at www.youtube.com/@MaribelLopezResearchYou can follow Maribel on LinkedIn at https://www.linkedin.com/in/maribellopez/And on X at https://twitter.com/MaribelLopez@awscloud #reinvent #GenAI #cloudcomputing
Lopez Research dives into the world of how Generative AI is changing business applications in this first episode of a series on AI-led business transformation. In particular, we focus on how Microsoft is harnessing the power of generative AI to transform customer relationship management and enterprise resource planning. You can check out more about Microsoft's copilots here. Follow me here:You can follow me on LinkedIn and on Twitter @MaribelLopezCheck out the AI with Maribel Lopez podcast and subscribe on your favorite channel here.
Hoy te presentamos en nuestro podcast la segunda parte de esta conversación que sostuvo Lazaro Delgado con Maribel Lopez, quien fue víctima de violencia doméstica por años. Según la Coalición Nacional Contra la Violencia Doméstica, en promedio casi 20 personas por minuto son abusadas físicamente por una pareja íntima en los Estados Unidos. Durante un año, esto equivale a más de 10 millones de mujeres y también hombres. Nadie merece vivir con violencia. Y a la fecha no hay cabida para el miedo, la ley cada vez es más estricta con este tipo de casos, y cada vez que se expone el tema públicamente, son más los profesionales y expertos que se suman a ofrecer ayuda y recursos a las víctimas de violencia. ============================= Llame a la línea de ayuda nacional:1-800-799-SAFE (7233) Pennsylvania Coalition Against Domestic Violence: 1-800-932-4632 (in Pennsylvania) https://www.dhs.pa.gov/Services/Assistance/Pages/Domestic-Violence.aspx https://www.pcadv.org/es/ --- Send in a voice message: https://podcasters.spotify.com/pod/show/radiocentro/message
Hoy te presentamos la historia de una gran mujer: Maribel Lopez, quien nos abrió su corazón para contarnos cómo vivió bajo condiciones de violencia física y psicológica desde el núcleo de su hogar. Siendo apenas una niña, Maribel asume el rol de esposa y madre, dejando de lado los intereses propios de su edad. Nunca imaginó, que esa relación la cambiaría para siempre. La violencia doméstica, es un tema del que todos en algún momento hemos oído hablar, a otros lamentablemente les ha tocado vivirlo en carne propia. Ese es el caso de Maribel Lopez, una mujer que a pesar de las dificultades ha sabido sobreponerse y salir adelante. Los dos episodios de esta semana, serán para acercarte a esta conmovedora historia, que te adelantamos tiene un final feliz. --- Send in a voice message: https://podcasters.spotify.com/pod/show/radiocentro/message
A day ahead of the latest iPhone unveiling, Jon Swartz and Jeremy C. Owens of MarketWatch will talk to Lopez Research founder Maribel Lopez about the looming battle between Apple Inc. and Facebook parent Meta Platforms Inc. for the next generation of virtual-reality technology, and whether the tech will ever find broad acceptance.
I've tried many things but meeting free days provide the focused time to take certain projects to the next level and create more structure in your week. Give it a try and let me know what you think at podcast@lopezresearch.com. Also what topics would you like to hear more about on the podcast?You can follow me on social at http://twitter.com/MaribelLopez and https://www.linkedin.com/in/maribellopez/
Keith and Lead Analyst of Lopez Research Maribel Lopez talk Multi-Cloud from a business perspective. What happens when a multi-cloud project doesn't achieve the promised results?
At Intel's VISION conference, Maribel Lopez interviewed Sachin Katti, the Chief Technology Officer for Intel's Network and Edge Group, about the shifts he sees in embracing a distributed future of work. As a CTO he is tasked with setting the technology direction for Intel's division focused on network and edge solutions. Sachin shared a vision where networks and security solutions change as we move from a cloud-native world to an “Edge-Native” world where everything becomes software-defined and programmable.
Maribel Lopez is the founder and principal analyst at Lopez Research, a market research and strategy consulting firm specializing in technology. Before founding Lopez Research, Maribel began her career working in finance at Motorola and eventually moving into marketing. She joins ConnectThe2 to discuss the intricacies of marketing, the pros and pitfalls of startups, and the wonders of technology. If you like what you're reading, be sure to listen to the entire episode linked at the bottom of this page. Starting an analyst firm… Maribel did not intend to start her own analyst firm. At first she looked into joining pre-existing startups. However, she did not feel like was a good fit for them. Her clients requested that she go into strategy and research work and Lopez Research was born. Thanks to Maribel's career with Motorola, she had access to technology education and developed a passion for technology and the growing world of artificial intelligence. Lopez Research provides analysis on a wide range of technology topics for both startups and global firms. Marketing is a lot harder than people realize… People often assume marketing is simple. They mistakenly believe that if they write a press release, they will gain tons of business overnight. Marketing is a lot more nuanced than that, because it requires precision to target the right audience through the noise. Success is gained by using marketing to stand out in your specific category, not by trying to create a whole new category. Startups often have a lot of enthusiasm and great ideas, but don't have the experience and technical expertise required to really take that idea all the way. There is a difference between being enamored with technology and actually analyzing it and understanding the necessary steps to reach success. More than analysis… In addition to researching the latest innovations in technology and artificial intelligence, Maribel hosts three podcasts. Since moving to Charleston during the pandemic, Maribel has found many opportunities to network with people in technology and similar industries. After the interview, we played two games with Maribel to get to know her better. We played the techie edition This or That, where we learned that Maribel cannot choose between Samsung and Apple, and then we played Never Have I Ever. Hear more... If you've enjoyed these takeaways be sure to listen to our full interview linked below. Also, be sure to listen to, rate and subscribe to our podcast on iTunes, Spotify, Google Play, iHeartRadio or Soundcloud. Quotes • “Once I learned more about the power of technology, so to speak, I was really intrigued and hooked.” (3:07-3:13) • “When I think of running a business, it's a combination of anxiety and power to choose what you would like to do. And both of those are wonderful, but they're both difficult.” (5:38-5:51) • “I think every individual, regardless if they are business owners or not, should have a personal board of advisors that they can go to and ask questions of and somebody that will help them walk through some of the challenges they might have. And it's important to have that be somebody that is outside of your home, outside of your workplace that can provide perspective.” (7:37-7:58) Links https://www.lopezresearch.com/ Learn more about Connect2 Communications: Website: https://www.connect2comm.com/ Podcast home page: https://www.connect2comm.com/podcast Twitter handle: @Connect2_Comm Instagram handle: @connect2_comm LinkedIn: https://www.linkedin.com/company/connect2-communications Facebook: https://www.facebook.com/connect2comm/
In this episode, Dr Flores shares the opportunities for AI and federated learning . She discusses examples in healthcare including, Gatortron, the largest clinical language model.About Dr Flores.Mona G. Flores, M.D. - Global Head of Medical AI at NVIDIADr. Mona G. Flores is the global head of medical AI at NVIDIA, where she oversees AI initiativesin medicine and healthcare to bridge the chasm between those industries and technology.Dr. Flores first joined NVIDIA in 2018 with a focus on healthcare ecosystem development.Before joining NVIDIA, she served as the chief medical officer of digital health company Human-Resolution Technologies, following over 25 years working in medicine and cardiothoracicsurgery.Dr. Flores received her medical degree from Oregon Health and Science University. Shecompleted a general surgery residency at the University of California, San Diego, a postdoctoralfellowship at Stanford, and a cardiothoracic surgery residency and fellowship at ColumbiaUniversity.Dr. Flores also has a master's degree in biology from San Jose State University, and holds anMBA from the University at Albany School of Business. She initially worked in investmentbanking for a few years before pursuing her passion for medicine and technology.Where to follow us: Maribel Lopez on Twitter at @MaribelLopez and LinkedIN https://www.linkedin.com/in/maribellopez/You can find Mona on Twitter @Monagflores and @NVIDIAYou can find here on LinkedIN at https://www.linkedin.com/in/monagflores/You can find more information on GatorTron here. https://www.nvidia.com/en-us/on-demand/session/gtcspring21-s32030/
In this podcast, I interview Alfredo Ramirez, the CEO and co-founder of Vyopta. In this podcast, he tackles the challenges of creating culture for distributed work, the need to evolve current thinking and the role of AI in delivering business value. He also dispels some common management misconceptions. About his company.Vyopta is a Collaboration Intelligence company that delivers monitoring and analytics for Collaboration Performance Management and Workspace Insights. By integrating insights from multi-vendor Unified Communications & Collaboration vendors and IOT devices, Vyopta helps organizations deliver the best UC user experience and optimize their UC and real estate investments. Vyopta helps hundreds of organizations worldwide spanning 20+ industries monitor 6 million endpoints and over 20 billion meeting minutes a year. You can follow us at:Maribel Lopez on Twitter at @MaribelLopez and LinkedIN https://www.linkedin.com/in/maribellopez/Alberto Ramirez on Twitter @ar_dogood and LinkedIN at linkedin.com/in/alfredo-ramirez-7131175
In this episode, Maribel Lopez of Lopez Research shares her thoughts on four components required to create better AI strategies. You can find an article I wrote about this at https://cloud.google.com/blog/topics/transformation/4-tasks-to-ensure-your-companys-ai-is-ethicalYou can find links to the research I mentioned herehttps://www.fico.com/en/solutions/fico-responsible-aihttps://www.pewresearch.org/internet/2021/06/16/experts-doubt-ethical-ai-design-will-be-broadly-adopted-as-the-norm-within-the-next-decade/You can follow me on Twitter at @MaribelLopez and LinkedIN https://www.linkedin.com/in/maribellopez/Please visit the website to for links to follow the show and to subscribe to the newsletter athttps://aiwithml.com
Sarah Shin shares how changing employee expectations on Environmental, Social, and Corporate Governance (ESG), AI and DEI are changing work with insights from Cloudera's new studLimitless: The Positive Power of AI study. You can subscribe to the podcast, the newsletter and view additional content at https://reimaginehybridwork.comSocial links for your hosts and the guest(s)You can find Sarah's corporate blog at https://blog.cloudera.com/author/sarah-shin/Her book recommendation can be found here. You can find the research report here: https://www.cloudera.com/campaign/limitless-the-positive-power-of-ai.htmlYou can follow Maribel Lopez on Twitter at @MaribelLopez and LinkedIN https://www.linkedin.com/in/maribellopez/You can follow Sarah Shin on LinkedIN at https://www.linkedin.com/in/sarah-shin-24ab165/
In this episode of Cyber Security Inside, Camille and Tom get into the biggest cybersecurity topics of the past year with Maribel Lopez, Founder and Principal Analyst at Lopez Research. The conversation covers - The large scale attacks on infrastructure this year on a wide range of companies. - Where the attacks were occurring to have the biggest impact on systems. - The development of artificial intelligence and how far along we are in that area. - Ways to convince companies and decision makers to focus on cybersecurity. ...and more. Don't miss it! The views and opinions expressed are those of the guests and author and do not necessarily reflect the official policy or position of Intel Corporation. Here are some key takeaways: - One of the more surprising things that became big this year was large scale attacks on a wide range of companies (gas lines, hospitals, schools, etc.). Things now feel more targeted and directed than just opportunistic. - Right now, companies trying to fix vulnerabilities are highly dependent on consumers updating their systems. So, attackers can just wait until a vulnerability is pointed out by ethical researchers, and then count on not everyone updating. - Attacks expanded into areas like the supply chain, because it isn't just about the core systems of the company anymore, it's about every part of the process that relies on technology. - Having old infrastructure can really hurt a company or a business. And at this point, people can't say they didn't know, since there have been so many examples to learn from. The responsible thing to do as a company is to have modern infrastructure. It is very expensive, too, of course. - With AI, there are big questions about how the models they are developing based on information might impact privacy. - Data loss has been a huge topic as well. When a company loses a bunch of data, we have to think about how they were collecting the data, how it was encrypted, how AIs were accessing it and analyzing the data. How do we collect data in a safe, privacy centered way, while still getting useful information that will help create new business models? - The more connected things are, the more risk there is if an attack happens. Although connection in infrastructure might make the infrastructure run better, if it were to be attacked it could affect huge systems instead of an individual instance. For example, consider if all traffic lights were linked. Now, hacking the traffic lights can cause a huge grid-lock. - AI has been great to help run and develop security software. However, the other side, the hackers, are also using AI to find vulnerabilities. It is a constant battle. But, we are still early in the AI process and a long way to go in research and development. - One way to help convince companies to focus on cybersecurity is to show them the monetary impact of what they will lose by being shut down, or what they might have to pay by losing customer data. Another way to convince them is to look at brand reputation for getting attacked and losing data. - When looking at security, we need to look at the problem first. Often, we have the technology and look for places to apply the technology. That is backwards. Some interesting quotes from today's episode: “These were things where it's like, if you can figure out what the potential vulnerabilities are there, look for them, make that type of attack, you know that you're a success in getting paid as a malicious actor is pretty high because it is a critical infrastructure.” - Maribel Lopez “I think that the first stage, you know, before we even talk about regulation, is just for every organization to try to figure out: is your IT infrastructure holding you back? And I'm not talking about an agile, digital transformation way. I'm talking about an it-will-shut-your-business-down way.” - Maribel Lopez “It's not just security, it's also privacy. It's also functional safety or personal safety. And then you're very quickly kind of moving into the ethics space.” - Camille Morhardt on how tech has become part of medicine, space exploration, and more “The greatness and the sorrow of AI is Ai can take a lot of data, and it can find a lot of patterns and insights very quickly.” - Maribel Lopez on how AI can be very helpful, but can also open the door for attackers “If you ask me where we are and we put it into, say, like a baseball analogy, we're probably in the fourth inning of what's going on with AI.” - Maribel Lopez on the development of AI “One of the things we talked about a lot is using AI just to figure out if you have been breached - if there's some activity that's going on within. You know, somebody who's just lying in wait for the perfect data or to set up the perfect attack. You know, there were statistics that it took 9 months to a year for a lot of organizations to figure that out on their own.” - Maribel Lopez “When somebody comes to you and says, ‘Hey, are we secure?' That's a question that nobody can really answer truthfully. But it is a question that is legitimately asked to every senior business executive at some point in their career.” - Maribel Lopez
Episode 83 with David Montalvo with a special Guest Dr. Maribel Lopez who is a social worker, professor, and author. We talk about how to deal with loving yourself. She explains how from codependency can also have underlying issues like mental heath or emotional issues. Share, Like, Comment, and Subscribe!! Follow Dr. Maribel Lopez: https://drmaribellopez.comMaribel Lopez IG: drlopez_maribel David Montalvo IG: theoutlettoreality Snapchat: takeonepassit TikTok: Yaakov28 Follow us on Spotify and Youtube Contact us: theoutlettoreality@gmail.com
This week we are joined by Jo Peterson, VP of Cloud & Security at Clarify 360, and Maribel Lopez, Founder of Lopez Research for a deep dive into edge computing. We discuss the business opportunities and innovations that are being driven by edge and speculate over the breakthroughs that will be made possible by layering edge with other technologies like Ai and 5G.
May is a big month for technology conferences. In this episode, Zeus Kerravala shares his thoughts on what were some of the highlights from major technology vendors. You can follow him at @Zkerravala on Twitter & https://www.linkedin.com/in/zkerravala/ Follow Maribel https://twitter.com/MaribelLopez and on LinkedIn at https://www.linkedin.com/in/maribellopez/
Episode 51 with David Montalvo with a special Guest Dr. Maribel Lopez who is a social worker, professor, and author. We talk about how to deal with a loved one that passed away and how it is normal to feel grief and sad. Follow Dr. Maribel Lopez: https://drmaribellopez.com Maribel Lopez IG: drlopez_maribel David Montalvo IG: theoutlettoreality Snapchat: takeonepassit TikTok: Yaakov28 Follow us on Spotify and Youtube Contact us: theoutlettoreality@gmail.com
Join me as I interview Maribel Lopez, founder of Lopez Research and co-leader of the emerging technology council as we discuss mentoring, skills and the future of work and AI in 2021 in the first ever Mentor From Afar podcast.--- Send in a voice message: https://podcasters.spotify.com/pod/show/gunschu/messageSupport this podcast: https://podcasters.spotify.com/pod/show/gunschu/supportSupport the show
In episode 2 of the Faster to the Future podcast, industry analyst Maribel Lopez joins VMware CEO Pat Gelsinger. They discuss the business, culture and digital transformation needed to support the massive shift to remote work brought on by the pandemic.
Episode 22 with David Montalvo and Hami Arian! With a special Guest Dr. Maribel Lopez who is a social worker, professor, and author. We talk about how many people feel like getting feels like a taboo and that this a serious of matter. Follow Dr. Maribel Lopez: https://drmaribellopez.com Follow us on Spotify and Youtube: Contact us: theoutlettoreality@gmail.com
Dr. Maribel Lopez will be the first to tell you that her differences are what makes her strong. She inspires her students, as well as fellow Latinas all over the US, to achieve their dreams while staying true to their inner selves – not in spite of them. In their inspiring chat, Dr. Lopez tells Lisa about making the most of the hand you've been given, what prioritizing really means for busy moms, and the importance of sharing your story – if only to give someone else a nod that they're not alone. About the show: Brought to you by BMO for Women and hosted by journalist and award-winning entrepreneur Lisa Bragg, Bold(h)er delivers thought-provoking conversations that inspire listeners to make their own bold moves in business and in life.
In today's podcast we're going to explore the key elements of cyber security that you just can't ignore. And for that topic, we've got a guest I'm really excited about: Maribel Lopez. She is a founder and Principal Analyst at Lopez Research focused on digital transformation. In this podcast, we aim to dig into important aspects of cyber security, which can often be highly complex and intimidating and break them down to make them more understandable. We aim to avoid jargon and instead use plain language for thought provoking discussions. Every two weeks, a new podcast will air. We invite you to reach out to us with your questions and ideas for future podcast topics. I'd like to introduce my cohost, Camille Morhardt, Technical Assistant, and Chief of Staff at Intel's Product Assurance and Security Division. She's a co-director of Intel's Compute Lifecycle Assurance, an industry initiative to increase supply chain transparency. Camille's conducted hundreds of interviews with leaders in technology and engineering, including many in the C suite of the Fortune 500. Camille, welcome today. Camille: Hello, Tom, how are you doing? Tom: I am doing well. So for those of the audience here, our first segment in each podcast is called Security Matters, where we discuss items that have caught our eye or peaked our interest in some way. So Camille in our very first podcast, what's on your mind for today's Security Matters segment. Camille: What I'm interested in is really what is a security mindset and is it something that can be developed? So just to explain that a little bit, I'm thinking, I hear terms like, “Hey, this company has security in the DNA of its organization.” Um, and then I hear, “and that company really treats security, like a check the box exercise.” So what I'm wondering is if a company hasn't organically developed this sense of security in the DNA, is it possible for them to get there? Tom: Interesting. So what do you mean by “security in the DNA?” I think that seems like a, one of those buzz terms that might mean something different to whoever you talk to? Camille: Yeah. To me “security in the DNA” means that there's no question in anybody's mind within the organization or anybody who encounters the organization that security is always at the forefront of anything anybody's doing. And it's always something that is held in high regard. So it's never something to be dismissed. So for example, like I can tell Intel, uh, to choose a slightly different topic: safety. There's never a question. Safety is always top of mind for everybody to the point where it borders on the ridiculous, right? You can walk up a stairwell at Intel and it says “Are your hands free? Be sure you can grab the railing,” you know, “get a cup holder for yourself.” Or even “it's summer time, but sure you've got sunscreen on. It overflows to beyond what's even reasonable, right? There's no question that matters. Tom: No, I laugh. Because I've seen those signs. So it is absolutely built into the culture. Camille: And I think beyond that, there's no question that say any executive you might happen to find in the stairwell is also following that behavior. Tom: That’s right. Camille: So it's not something that people preach and then it only grassroots; it's really embedded top to bottom in an organization. And anybody new who comes in, you know, quickly realizes that it's not a joke. Tom: Right. And I think that's true on a safety sense, but we started off with security. So what would that look like? If security were to the same extent that safety was built into the way everybody thinks, what would that look like? Camille: I'm not sure that you can guarantee security in the same way that you can guarantee safety. So in other words, you have a controlled environment in many safety situations. Let's say not probably if you're driving down the road or something, but if you're operating a manufacturing facility, you've got a pretty controlled environment. You can make sure that people are never walking where a robotic arm is swinging or something like that, right? When you talk about security, particularly in the compute space, you're by definition, you're releasing that product out into the ethers and then one step worse, you're connecting it to the internet. And if you're not doing that, you're probably not leading on the sophisticated end of things anyway, right? So if you want to be, you know, internet of things, or even just generally operational these days, you're connected to the internet to some degree. Well, how do you guarantee that? Because there's no perimeter security, right? You can't lock the door and everything's safe. You are accessing the outside world. So how did you go and do that? Tom: It's a bit, not almost, non-deterministic like it's a never ending and journey with regards to security in that sense, like how paranoid do you need to be? What are the threats that you are concerned about? And it seems like that list would be at least always evolving, if not, never ending. Camille: So how, how do you get your organization to put security first if it's not doing it already? Tom: Well, I think, you know, you're raising a good question. There's no single answer for sure, but I think first and foremost, people have to realize security is everybody's business. It's not the security team's job to keep the product safe. It's everybody's job. It starts from initial product inception all the way through manufacturing and even out into the customer real world. And then the other element I think is, yeah, maybe, you know, the stick approach, you know, the keratin stick, the stick approach is just, dollarize what happens when you're not secure and what happens to your brand reputation and what happens to, you know, the costs that you incur as a company they're significant. Camille: I like it. So submit your, your budget of “I'm going to need this much money because we've had a breach.” Tom: Yeah. Camille: As opposed to… Tom: Yeah, write the headline the day after the breach, and that might motivate people. This is a good topic. We should talk about security and what people should be thinking about and maybe what isn't so obvious. I think that's the podcast for today. Let's, let's go with that as a podcast. Camille: Sounds good. Tom: In today's podcast we're going to explore the key elements of cyber security that you just can't ignore. And for that topic, we've got a guest I'm really excited about: Maribel Lopez. She is a founder and Principal Analyst at Lopez Research focused on digital transformation. Maribel Lopez founded the Emerging Technology Research Council, which is a community of business and technical leaders in Fortune 1000 companies focused on driving innovation and business value with mobile and other emerging technologies. So welcome Maribel. Maribel: Thanks, Tom, excited to be here. Tom: Could you tell us more about this research council? Maribel: The research council is a group of technology leaders. They come together to talk about best practices and deploying technology. Some of it's emerging tech, but some of it's tech we've talked about a long time that just continues to change. Tom: That's interesting. So, you know, in today's topic, I mentioned earlier, we wanted to talk about the items about security that people just can't ignore. I wonder if you could talk a bit about the overall security landscape. Maribel: I think one of the things that's really interesting about security is that I look at it as a layer cake. There are multiple layers of security that you need in an organization. And sadly, there's no one-size-fits-all. You have to basically block and tackle every single layer of that. And we hear that from the customer base. They're continually asking us, “Hey, do I need to deploy this? Should I be looking at that? There are all these new tools. I don't know which ones I should really be diving into. What do you think.” Tom: Can you say more about how customers view just standard security? Maribel: I think they want what everybody wants. They want a silver bullet. They want to just throw in one tool, it'd be one and done maybe two and done. But if you look at the average corporation, there's somewhere between 40 and 80 security tools. There's definitely a sense of fatigue, particularly as we continue to get more and more new threats that seem to have an never ending set of tools. It's like how many security widgets is enough already? Tom: Uh-huh. No, I, I definitely myself, in talking to customers, run into all the time, the, just the complexity of how one security tool impacts and influences another security tool. And just keeping that as you call it, the layer cake upright is a huge challenge. Camille: Hey Maribel, it’s Camille here. So is it just networks that we need to be concerned about or also in points? Maribel: Actually, that's a great point, Camille, because you know, the, one of the other real security challenges we've seen--particularly as people have gone to remote work--is this concept of aging PCs devices that don't have a trusted security stacks on them. They could be tablets, they could be PCs, it could be mobile phones. So really the end point has become very wide open and open for attack and compromise. Camille: Do you have advice for companies now everybody's working from home, how they can boost security in those home environments? Maribel: Yeah. So the first thing I think we have to figure out is are they using personal hardware or not? Is that hardware compromised? Because let's just say you give somebody a VPN and they're tunneling into your network, but their actual machine is compromised. You've just let somebody into the network inadvertently. So. finding ways that you can test the health of the device, finding ways to manage devices that are personally owned, but in a way that you can separate the corporate data from the personal data, I think is one of the low hanging fruits. And then hopefully getting to the point where you actually have hardware that you provided to your employees that you know, is safe and secure and that you can manage and having that ability to manage. But I think the other thing we have to think about as patching in general, Just making sure that everybody's machines are passionate up to date. And then finally, I'd say we forgot about security training. A lot of people were sent home very quickly and they just didn't have that set of best practices of knowing not to click on links or other things. Particularly a lot of people are getting caught in the early days with the concept of, you know, click on this link to hear more about COVID and what it means for you. A lot of machines were compromised that way. Camille: So there's depth, right? And then there's also breadth, which we may not have considered so much in hardware until recently. True? I don't know, Tom, are you seeing product portfolios starting to address system health after manufacturer, after we ship? Tom: We have. Actually, what we're seeing is a realization that a device has multiple phases over its existence. It has really the build phase, which there's a lot of focus on the build phase. And then there is a transfer phase when a device moves from its manufacturing location to ultimately to the user of the device; then there's the operate phase; and then finally the retirement phase. And security means something different in each of those phases. And so we're starting to see customers. Paying attention to what kinds of capabilities does the platform you need to be able to support in order to stay safe in these various ranges? Like for example, understanding has the device been tampered with before you provision it and put it on your network? And increasingly we're seeing companies work in this case with Intel to do that. Another area is around IOT. The devices don't have users attached to them. So they sit on a telephone pole or in a factory somewhere; they don't have a human sort of managing them and looking for anomalous behavior. And so IOT is a whole category of use cases that is very much concerned about physical security, because somebody can tamper with the device physically and just making sure that the device is operating the way we would expect it to be. So Maribel, I wonder what kinds of protections are you seeing customers implement on IOT besides the ability to update? Maribel: Yeah, so the first thing I think we have to actually do very basic things, like change the names, change the passwords. Well, let's just assume you did that. What would you be looking for next? You'd be looking for, you'd be looking for encryption. What's the behavior of that device intrusion detection and make sure that that bias hasn't been compromised and taken over and being used to send traffic that it shouldn't be sending. So those are a few of the things that we've been talking to people about is like go the first mile, but then go the second and the third to make sure that you’re really assessing the behavior of those devices and understand what they should be doing and then understand what they are doing. And if there's a difference between those two, make sure that you're turning on the right kinds of security stacks to make sure that those devices don't get compromised or remediate them if they have. Camille: What risks should companies be looking at in their supply chains that they might not be tuned into right now? Maribel: Great point, Camille. I mean, the supply chain is sort of the initial thread factor before it's even at the person. So when we talk to people about the supply chain, it's important that you understand several things. First is like, what are the components within that supply chain? And can we verify that those are actually the right components--that they've been signed by those individuals saying, yes, this is the component. It's the right component. The second one that we need to think about is your suppliers themselves. They could be compromised. And if they have your data, then that compromises you. The third we should be looking at is I know, particularly now--while there might be hardware shortages or where there might be some sensitivity to budgets--we see organizations starting to buy in different channels that they might not have purchased in before. And they in fact might be getting counterfeit hardware. You know, there have been examples, many examples of, for example, networking equipment that people saw that they were buying a specific brand of networking equipment, but it turns out that they were buying a very compelling fake. And imagine that, you know, in the deep part of your network, you have hardware that is not the right product. What could that do if somebody put software that to take over your network, steal all of your data? So you really have to think on a component level. Or if you're purchasing who you're purchasing from and being able to validate that that whole system is the whole system that you bought or validating specific components of it. So there's a lot in the supply chain that I think we have to think about that we didn't necessarily consider before. Tom: So I, I wonder if maybe we transition just a little bit here and look now into the future over the next several years. I wonder if you could talk, maybe a little bit about some of the major shifts you expect to see over the next year or two. Maribel: Well, I think the big shift that we've been talking about for a while now, but has not really permeated into organizations is around this concept of “zero trust.” And so this is where you're doing a user behavior analytics or in the user could be a person or it could be devices, but think about creating a profile of what your known behavior is and then being able to say--using machine learning and deep learning--saying that behavior we're seeing now, it doesn't look like normal behavior for that user, for that entity. What should I do now? Well, usually you want to quarantine that person or thing, and then do some security checks to see if she'll allow them back into the network. That concept of what normal user behavior is, is a bit topsy-turvy in a world where people are working remotely or even worse they're going back and forth between work and home, some other place. So when that happens, predicting what “normal behavior” looks like can be difficult, but that zero trust concept seems to be where we're going right now. Camille: What are some of the issues that IT departments might be facing right now, as people are struggling to figure out how to get things set up in a kind of unusual environment quickly? Maribel: So they've had a couple of challenges. One is obviously figuring out how to support remote work, you know, how do we get devices into hands? How do we VPN clients scale? Do we want to do things like virtual desktop so that we can have better security? How do we think about that whole portfolio then? Then I think we're going into a secondary layer of when we're starting to think about zero trust or when we're starting to think about connecting more devices, how do we construct roles? How do we construct policies around those roles? What looks like normal behavior? And then I think we're also looking at, I need intelligent hardware that has intelligent software so I'm not drowning in alerts. You can see a world where people are drowning in alerts continually, particularly with more tiny devices, sending lots of information. So we're now being tasked with finding solutions that will be more predictive and prescriptive on behalf of us and say, “Hey, I think there's a problem that might be happening here. And here's what you should go look at to see if there's an actual problem.” So we talk about automation, but we're not necessarily automating the human. What we're trying to automate is getting the right information to individuals so that they can act accordingly. Tom: Yeah, I think there's also the other element on top of that, which is the experience from the user standpoint has to still be good because if it isn't good, we've known for years and years now that employees will go around the IT solution and effectively sort of create their own platform, their own set of how they get things done maybe as like a shadow IT problem. Maribel: Yeah, we're seeing shadow IT. Shadow IT is real. And what I think it really gets to is that user experience part that you talked about. So now I think the imperative for business leaders is to say, “Hey, we know that people are going to be using a set of their own solutions. Let's make sure we know what they're using. Let's make sure that we protect the data that shouldn't be in. Say some. Third party documents, storage that shouldn't be in some third party, email client.” Really, it's also one of the things that I think is so important about the postcode world work. We have an understanding and a need now to say, “we have to support multiple platforms. How do we do that in a secure way?” Because we also have the data imperative where we have to make sure that we've secured the data because. There are penalties around that there's regulation around that. And we have to be able to marry the user experience and the regulation and the security Tom: To me, this seems like we're just at the beginning of a fairly significant transition when you think about security forced into it in the near term and COVID, but we'll likely in my opinion, at least continue on behind that. Tom: Let's, let's try to have some fun now and talk a little bit about what do you think are some of the things that you just cannot wait to get away from now in this current COVID-19 scenario? And then I'm going to follow it up--I'll just tell you right now--I'm going to follow it up by what are the things that you hope to preserve that were maybe some surprises from having to work from home or all the other things that we're doing with COVID? Maribel: I think we need to have a more balanced meeting where it's some video audio, and sometimes it just might be some messaging cause you don't need to see anybody that day (laughs). So that’s one. You know, on the security side, one of the things. I don't think we'll get away from that we're sort of forced into, but maybe it was a good force. And that's the concept of, he's got to check the settings on everything. So things like we saw in the video conferencing area, where we had, you know, video bombing, so to speak, where people were coming in and where it's supposed to be coming in. There's a lot more sensitivity now of making sure that you have your settings. Right. And then when things update, your settings are still there. So things don't turn on automatically or you've put in the right security so that people can stay out of your meetings. Things of that nature, I think are good. Tom: That's a good list. I have a couple of things, myself. One thing I can't wait to be done with at some point is the fact that every time I dial into either a video meeting or now audio meeting or whatever, my computer cannot remember what audio and video device, it thinks it's talking to, it just drives me crazy. Like, why can't we solve this problem? It seems like such a solvable problem. And then the thing that I really, really love about this time is I don't have to drive to work. I love that video for me is, yeah, it's a substitute for actual face to face contact, but I have a hellacious commute and I love the fact that I don't have to do it. So Camille, you have anything? Camille: I think we're going to see more and more communications or interaction, style apps emerging--both for fun. Um, and also education and also work related. Everybody's got this issue with video. So what kinds of interesting things are we going to see emerge? So I'm very much looking forward to that. And I'm also concerned as Maribel said that we are able to make sure we have, we maintain privacy and appropriate security and confidentiality with those new emerging apps. Tom: The one thing's for sure is that we won't be going back to the way it was pre. COVID-19 there's definitely going to be changes. So with that, I think we can draw this podcast to a close I'd like to thank Maribel for joining us. Your insight today was great. I think it gave us a perspective on customers and, and in particular, some of the things that people aren't necessarily thinking of when they think about security. So Maribel, thank you again for joining us. Maribel: Thank you. Tom: We invite people to please subscribe to our podcast. It is going to be published on an every two-week basis. So we'll have topics that are relevant for cyber security coming to you every two weeks, a subscribe, wherever you get your podcasts, and we will see you next time.
In this episode, Hotwire's Tannis Baldock speaks with Maribel Lopez, an analyst, speaker, author, founder of Lopez Research and Forbes contributor. Maribel's work centers on digital businesses and how organizations think about collaboration, culture and narratives, such as her recent piece on the shift from remote-lite to remote right published in Forbes. Tannis and Maribel discuss the future of work, distributed workforces, and the technology and mindset that enables digital businesses to succeed.
Tech behind the Trends on The Element Podcast | Hewlett Packard Enterprise
Overnight, COVID-19 fundamentally disrupted how we live and work. It sent some organizations scrambling to maintain continuity while others seized the opportunity to transform. What set different organizations down different paths—and why is assessing the current state such an integral first step in recovery? Find out in part one of a special two-part episode of the Element Podcast. This episode’s guests include Maribel Lopez and Rohit Dixit.
Tech behind the Trends on The Element Podcast | Hewlett Packard Enterprise
Overnight, COVID-19 fundamentally disrupted how we live and work. In part 1, we learned how organizations can assess their current state and why it matters for recovery. Now, hear how companies can shift to resilience, keeping technology at the core of their long-term transformation strategy. This is the conclusion of a special two-part episode of the Element Podcast. This episode’s guests include Maribel Lopez, Rohit Dixit, and Jo Peterson.
This episode of IBM Blockchain Pulse marks another first for Matt Hooper! He is welcoming back his first return guest, Maribel Lopez, the founder and Principal Analyst of Lopez Research! Last time Maribel was on the show, she and Matt dove into blockchain and transformation and discussed whether or not blockchain hype had peaked. Today, they’re shifting gears and taking a look at how companies can get started with blockchain. They discuss how companies can move from pilot phase to production, work within or even help set governance standards, and general obstacles many organizations need to overcome as they implement a new technology strategy. Maribel also shares some examples of projects that have successfully moved from the pilot phase to production and what she believes to be the most challenging bits to the “BLT” (Business, Legal, Technical) aspects of blockchain! There’s a lot of key takeaways and valuable insight in this episode with Maribel Lopez, so be sure to stay tuned! Key Takeaways: [:00] An excerpt from today’s episode. [:25] About today’s episode with Maribel Lopez! [1:41] Matt welcomes both listeners and Maribel back on to the podcast! [3:00] Before an organization can even get started with adopting a strategy around an emergent technology, what questions should they be asking themselves? [6:48] After a strategy is in place, how does an organization go about setting governance standards? [9:04] Maribel highlights some of the common stumbling blocks that teams generally face when trying to implement a new technology strategy. [11:55] Matt takes a break from the interview to share an important resource: IBM.com/Blockchain/COVID19. [13:13] Maribel continues speaking some common organizational struggles regarding implementing new technology. [14:00] Maribel shares some of her favorite examples of companies that have successfully moved from the pilot phase to production. [17:17] Maribel shares what she believes to be the most challenging bits to the “BLT” (Business, Legal, Technical) aspects of blockchain. [20:58] Matt thanks Maribel for joining the IBM Blockchain Pulse podcast once again! Sources Mentioned: Lopez Research IBM Blockchain Pulse Ep.17: “Helping Businesses Thrive in a Connected World” IBM.com/Blockchain/COVID19 IBM Food Trust TradeLens IBM Blockchain Pulse Ep. 7: “How Blockchain is Making Your Food Safer and Smarter” Follow-up with Our Guest: Maribel Lopez’s LinkedIn Looking for More Episodes? Visit ibm.com/blockchain — and for news and updates, follow @IBMBlockchain on Twitter!
We live in a connected world. You know how many episodes of this show refer to a global supply chain and how blockchain can transform said supply chain? Well, that’s because that’s how goods and services travel globally. And any company looking to do business has to think globally, which doesn’t always come easily. Enter Maribel Lopez, the founder and principal analyst at Lopez Research, whose job is to help the most ambitious of business leaders. This sort of work requires a collaborative spirit as well as a deep knowledge of the most significant innovations happening every corner of the globe — from AI to IoT to blockchain. Maribel gets to spend her days guiding leaders through these changes and Matt couldn’t be more excited to be interviewing her this episode! There are few people out there with as much insight into the adoption and implementation of breakthrough technologies on a global scale as Maribel, so don’t miss out on today’s episode! Key Takeaways: [:00] An excerpt from today’s guest, Maribel Lopez. [1:05] About today’s episode. [2:54] Matt welcomes Maribel to the podcast! [3:14] What does Maribel get to do all day as the founder and Principal Analyst at Lopez Research? [4:23] Was Maribel always technology-driven? What was her background before starting her firm? [5:24] Is Maribel working with startups looking to embrace emerging technology or is she working with fortune 500s? [6:28] With whom in the c-suite does she work with as she identifies the right business customer? Who Is Lopez Research’s ‘right’ customer? [8:02] What would Maribel say is the current appetite for emerging technologies amongst the largest corporations she works with? And has this appetite grown in recent years? [9:36] When Maribel is met with skepticism about adopting emerging technologies such as blockchain, where does the conversation start and where does it stop? Why are these people reluctant and how does she convert them? [11:43] Does Maribel think blockchain hype has peaked or are we currently in the hype cycle? [14:15] Maribel shares some of her current favorite use cases that excite her the most right now! [16:54] Maribel highlights one of the most important things blockchain solves for companies. [18:23] About Blockchain for Dummies! [19:05] Maribel provides some examples of exciting collaborations she has seen between technologies collaborating together (such as between a blockchain application an AI application, an IoT application, etc.) [23:14] Maribel shares what she’s seeing in the way of exciting blockchain-enabled products. [26:45] What blockchain makes possible for your business. [30:07] What tech trends, other than blockchain, should CIOs and CTOs be embracing as we enter the 2020s? [32:36] Matt Hooper thanks Maribel Lopez for joining the podcast! Sources Mentioned: Lopez Research IBM.co/PodcastforDummies — Visit for a free download of Blockchain for Dummies! Follow-up with Our Guest: Maribel Lopez’s LinkedIn Looking for More Episodes? Visit ibm.com/blockchain — and for news and updates, follow @IBMBlockchain on Twitter!
This Week in Machine Learning & Artificial Intelligence (AI) Podcast
TWIMLcon brought together so many in the ML/AI community to discuss the unique challenges to building and scaling machine learning platforms. In this episode, hear from a diverse set of panelists including: Pardis Noorzad, Data Science Manager at Twitter, Eric Colson, Chief Algorithms Officer Emeritus at Stitch Fix, and Jennifer Prendki, Founder & CEO at Alectio, moderated by Maribel Lopez, Founder & Principal Analyst at Lopez Research: How to approach changing the way companies think about machine learning Engaging different groups to work together effectively - i.e. c-suite, marketing, sales, engineering, etc. The importance of clear communication about ML lifecycle management How full stack roles can provide immense value Tips and tricks to work faster, more efficiently, and create an org-wide culture that holds machine learning as a valued priority The complete show notes can be found at twimlai.com/talk/308.
In today's Device Squad, the digital transformation podcast from Anexinet, Glenn Gruber and Maribel Lopez host the Emerging Technology Council's latest Roundtable discussion which provides a wrap-up from WWDC19 and a review of the announcements large and small that impact the enterprise. Lastly, name our new Podcast & win a prize!
Content in episode 48: Maribel Lopez of Lopez Research interviews SAP’s Bjoern Goerke on Digital Experiences
In the first episode of the Disrupt or Be Disrupted podcast, Maribel Lopez talks about what it takes for business leaders to reap the full benefits of game-changing new technologies.
What if we made "America From Scratch" today rather than 250 years ago? Would 12-year-olds be allowed to vote? What if there were no states? Host Toussaint Morrison joins the PBS Digital Studios family to ask these big questions and celebrate the incredible opportunities represented by our ongoing American experiment. Produced by Rewire as part of the Twin Cities PBS "In It Together" initiative. Today my guests are Josef Lorenzo and Maribel Lopez. I had them on to discuss their PBS Digital Series AMERICA FROM SCRATCH.
In this season one finale of the "America From Scratch" podcast we look back on the first season of the YouTube series with a little help from our friends at the Minnesota State Fair. Host Toussaint Morrison is joined by producer Josef Lorenzo, writer Katie Moritz, executive producer and director of Rewire.org, Maribel Lopez, and series creator David Gillette. What would you change about America if we were starting from scratch today? Watch all 11 episodes on YouTube. And subscribe to the YouTube channel for news about season 2!
This week on DisrupTV, we interviewed Paul Daugherty, Chief Technology and Innovation Officer at Accenture, Maribel Lopez, Technology Analyst, Speaker, Author & Business Advisor at Lopez Research, and Liza Lichtinger, CEO at Future Design Station, MindfulExistenC. DisrupTV is a weekly Web series with hosts R “Ray” Wang and Vala Afshar. The show airs live at 11:00 a.m. PT/ 2:00 p.m. ET every Friday. Brought to you by Constellation Executive Network: constellationr.com/CEN.
Enjoy this live, behind-the scenes chat with participants and presenters from the 2017 ET6 Exchange - May 21-23, Chandler, AZ The conference is chaired by Maribel Lopez of Lopez Research. Now in its seventh year, ET6 Exchange (formerly M6 Mobility Exchange) is the longest running hosted* enterprise mobility and digital transformation conference focused exclusively on bringing an intimate end user audience together with industry experts and solution providers to discuss strategy, policy, solutions and security. ET6 is the perfect platform to help build an intelligent digital enterprise. We've been discussing the move to mobile, cloud big data and analytics for over 5 years. Mobility, once an overlay set of applications and services, is now an integral part of the overall IT infrastructure. Cloud computing has evolved from bare metal to rich services and we now have the data storage, processing systems and analytics solutions to drive insight from any type of data. These technologies are the foundation for transforming enterprises. Enterprise Transformation has grown to be an integral part of ET6 Exchange and the conference's unique format will help showcase how companies are combining these four technologies to build better businesses. Episode topics include: Engaging the many-connected user Issues and challenges with today’s emerging technology ecosystem The return of the mega-vendor Introduction to microservices
Maribel Lopez, Principal Analyst at Lopez Research, leads a discussion between Joe Sander, CEO of Arxan, and Mark Lorion, President and General Manager of Apperian, on how Arxan’s acquisition of Apperian came about and what it means for the industry.
In this podcast we discuss the latest mobility trends, their effects on the enterprise, and new usability experiences with Maribel Lopez. Maribel is the founder of Lopez Research, a strategy and market research firm. She's the author of the Wiley book "Right-time Experiences" and co-founder of the Mobile Research Council. She's also a contributor to Forbes.com. Maribel talks about some of the things enterprises are doing today, from connecting to multiple data sources and maximizing opportunities to creating new user experiences. She also discusses her thoughts on bots vs. apps or rather bots and apps, along with what she thinks the future holds.
In this episode of Device Squad, Steve interviews Maribel Lopez, founder of Lopez Research, author of "Right-Time Experiences: Driving Revenue with Mobile and Big Data" and co-founder of the Mobile Research Council. They discuss right-time experiences, enterprise mobility trends and patterns of need, plus the significance of emerging technologies like the IoT, including which Wi-Fi door lock will make Steve's wife happy. Maribel helps companies understand and navigate digital transformation by analyzing today's most powerful tech trends, including mobile, cloud big data analytics, and IoT. Her company, Lopez Research, offers strategic advisory, speaking and market research services. You may contact her at mlopez@lopezresearch.com or @maribellopez on Twitter.
Maribel Lopez, Founder & Principal Analyst at Lopez Research LLC, joined Mark Lorion this week on the“Life in the Mobile Enterprise (LiME)” podcast to discuss how enterprises build apps that their employees love. Tune in to hear Maribel's expertise on how companies get started with mobility, the importance of and how to form a Mobile Center of Excellence and examples of highly sophisticated enterprise apps.
Connected Futures: A Cisco podcast exploring business innovation insights
In this podcast, Cisco’s Rowan Trollope and Maribel Lopez, Principal Analyst and Founder, Lopez Research, explore how the IT and business landscape is changing based on new research from Cisco’s 2014 Connected World Technology Report. Trollope and Lopez discuss how organizations can succeed in the future work environment by making information more available and open - giving employees the agile work space they need to succeed. Be sure to join the conversation, #FutureOfWork.
Connected Futures: A Cisco podcast exploring business innovation insights
While no one can predict the future, it’s certain that technical innovations are certain to change just about every facet of our lives - including how we work. In this podcast, Cisco’s Rowan Trollope and Maribel Lopez, Principal Analyst and Founder, Lopez Research, explores how the IT and business landscape is changing based on new research from Cisco’s 2014 Connected World Technology Report. From robots in the conference room to the shift to nontraditional work environments and hours,the podcast provides a visionary view for the future of work and how the C-suite can prepare. For more, join the conversation #FutureOfWork.
Today's buzz: Mobility. Welcome to the Mobile 2.0 world. Enterprise mobility is moving at triple-Internet speed. Adoption of BYOD and enterprise-wide B2E, B2B and C2B is disrupting traditional computing. Nearly 50% of organizations will invest in mobile apps, devices and mobile device management solutions over the next 12-18 months, but not all have a mobile strategy in place to ensure effective deployments. What will it take for companies to have a fighting chance to achieve mobile success? The experts speak. Benjamin Robbins, Palador: “Going small is not the same thing as going mobile.” Michael O'Farrel, Mobile Institute: “Wearable workforce on the horizon.” Maribel Lopez, Lopez Research: “Mobile is the foundation for contextual engagement.” Carolyn Fitton Coad, SAP: “The connected future is here and mobile is the first screen to innovation.” Join us for Enterprise Mobility for Dummies: You Can Run But You Can't Hide – Part 2.
Today's buzz: Mobility. Welcome to the Mobile 2.0 world. Enterprise mobility is moving at triple-Internet speed. Adoption of BYOD and enterprise-wide B2E, B2B and C2B is disrupting traditional computing. Nearly 50% of organizations will invest in mobile apps, devices and mobile device management solutions over the next 12-18 months, but not all have a mobile strategy in place to ensure effective deployments. What will it take for companies to have a fighting chance to achieve mobile success? The experts speak. Benjamin Robbins, Palador: “Going small is not the same thing as going mobile.” Michael O'Farrel, Mobile Institute: “Wearable workforce on the horizon.” Maribel Lopez, Lopez Research: “Mobile is the foundation for contextual engagement.” Carolyn Fitton Coad, SAP: “The connected future is here and mobile is the first screen to innovation.” Join us for Enterprise Mobility for Dummies: You Can Run But You Can't Hide – Part 2.
SAP GameChangers Radio from SAPPHIRE NOW 2013: Day 1 LIVE interviews with Game changers from SAPPHIRE NOW 2013.
Mobility is becoming ubiquitous. Exactly as planned. Some burning questions: Will the iPad Mini deliver anything new for business? Where does the BYOD (bring your own device... to work) trend end? With Windows 8, is a mobile device different from a PC? When mobility reaches full stride, will you ever have to leave the house again? The experts speak. Maribel Lopez, Lopez Research: “Mobility is about apps and business processes, not devices.” Philippe Winthrop, VeliQ: “BYOD - at least for me - has become the ‘Voldemort of Enterprise Mobility.'” Neil Hooper, SAP: “It's the year of the mobile application. Didn't we say that last year?” Join us for more of their insights on Mobility Enablement: Internet Coming to Your Fridge Soon?
Mobility is becoming ubiquitous. Exactly as planned. Some burning questions: Will the iPad Mini deliver anything new for business? Where does the BYOD (bring your own device... to work) trend end? With Windows 8, is a mobile device different from a PC? When mobility reaches full stride, will you ever have to leave the house again? The experts speak. Maribel Lopez, Lopez Research: “Mobility is about apps and business processes, not devices.” Philippe Winthrop, VeliQ: “BYOD - at least for me - has become the ‘Voldemort of Enterprise Mobility.'” Neil Hooper, SAP: “It's the year of the mobile application. Didn't we say that last year?” Join us for more of their insights on Mobility Enablement: Internet Coming to Your Fridge Soon?
Kris Hewitt from eightpointnine, a coffee company in the UK that markets online, and Maribel Lopez is interviewed about Big Data and its uses in mobile applications. Hosted by Lee Schneider. Produced by DocuCinema/Red Cup Agency
Michael Miller is Chief Marketing Officer of Hyper Marketing Inc., ranked this year by AdAge as the largest Independent Marketing Services Network in US. He joins us on the podcast today to talk about how brands should respond to negative publicity online and also applications like Pinterest that don't start out as business applications but later become them. Maribel Lopez, a mobile marketing analyst, discusses the concept of 'right time experiences' and how they will make our mobile applications more useful to us.
Rajeev Kapur, CEO of Sonic Emotion, is doing some big listening to what's next in digital audio, online and at home. Maribel Lopez, founder of Lopez Research and a mobile industry analyst, rethinks mobile marketing.
The mobile world isn't coming; it's already here. It's a fact of business your company has to deal with, and a serious game you'd better play to win. That means getting the right information in the right format to the right people at the right time and place. According to communications researcher Maribel Lopez, “Businesses face a dynamic landscape where both customer and employee demands are changing…There are three market shifts that are driving this change – Mobile, Social and Cloud.” Communications strategist Bob Evans expands on this. “Here's a lovely contraction-y acronym-y thing: MoCoSoLo. That's Mobile, Collaboration, Social, and Localization. Forget the dumb term but think hard about understanding all of the implications that those forces will bring to bear on mobile behavior, mobile expectations, mobile experiences, and mobile commerce.” Pour a cup and get the real scoop from our panel of experts on Mobility Goes to the Mall, the Hotel, the Airport...
The mobile world isn't coming; it's already here. It's a fact of business your company has to deal with, and a serious game you'd better play to win. That means getting the right information in the right format to the right people at the right time and place. According to communications researcher Maribel Lopez, “Businesses face a dynamic landscape where both customer and employee demands are changing…There are three market shifts that are driving this change – Mobile, Social and Cloud.” Communications strategist Bob Evans expands on this. “Here's a lovely contraction-y acronym-y thing: MoCoSoLo. That's Mobile, Collaboration, Social, and Localization. Forget the dumb term but think hard about understanding all of the implications that those forces will bring to bear on mobile behavior, mobile expectations, mobile experiences, and mobile commerce.” Pour a cup and get the real scoop from our panel of experts on Mobility Goes to the Mall, the Hotel, the Airport...
Mobile's Next Big Thing talks to Maribel Lopez of Lopez Research about the current opportunities and challenges for mobile marketing.
Mobile's Next Big Thing talks to Maribel Lopez of Lopez Research about the current opportunities and challenges for mobile marketing.