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In the second of two episodes about coffee grinders, Kenneth and Starved Rock Coffee Co's Matt McLaughlin go even deeper into this very important subject. Today, they dive into the blade vs grinder debate and share which one is best. They talk through the pros and cons of burr grinders, explaining the difference between conical and flat, and covering the subject of grind speed. They also look at dosing vs non-dosing grinders, step vs stepless, and Puqpress vs tamping of espresso shots by a barista. They round discussion out by talking all things hand grinders. KEY TAKEAWAYS Blade grinders do not produce a consistent grind size. Burrs are perfectly spaced to produce a far more consistent grind. Matt explains how to maintain your burr grinder. If you start to get an odd taste, try cleaning your burrs. Step grinders tend to be more precisely engineered. Each individual grinder has its own characteristics. A puqpress is the best way to ensure consistency for espresso. Hand grinders work well and are significantly quieter than electric grinders. BEST MOMENTS ‘Think about burrs as being two plates with the perfect spacing in between them.´ ‘The low-speed grinder produces less heat, less noise and less static.' ‘As you use a grinder more, the burrs get worn down a bit, so you´re going to have to make adjustments.' GUEST RESOURCES Matt McLaughlin, Starved Rock Coffee Co https://starvedrockcoffeecompany.com/ @starvedrockcoffeecompany on social Baratza Encore Grinder - https://baratza.com/grinder/encore/ Urnex grindz burr grinder cleaner - https://urnex.com/grindz-grinder-cleaning-tablets Hario hand grinder - https://www.hario-usa.com/collections/grinders Extraction Coffee 101 episode - https://podcasts.apple.com/us/podcast/coffee-extraction-a-key-to-making-the-perfect-cup/id1616624229?i=100060644252 Earlier Coffee101 episode with Matt - https://podcasts.apple.com/us/podcast/why-is-good-coffee-so-expensive/id1616624229?i=1000586376243 VALUABLE RESOURCES Award-winning single-origin specialty coffee: https://umblecoffee.com/ At Umble Coffee, we only roast specialty-grade arabica coffee from around the world with cupping scores 84 and above. Don't sabotage yourself in pursuing your goals - drink coffee that tastes better and is better for you. No crash, great taste, and better long-term health benefits. That's Umble Coffee. Instagram: https://www.instagram.com/umblecoffee/ Facebook: https://www.facebook.com/umblecoffee/ Twitter: https://mobile.twitter.com/umblecoffee ABOUT THE HOST As a coffee lover, physician, chemical engineer, serial entrepreneur, competitive runner, writer, and family man, Kenneth knows what it's like to push yourself to achieve goals very few accomplish. He's one of the best specialty coffee roasters in the United States as he's a multi-year US Coffee Roasters' Competition Finalist. He created Umble Coffee Co with the belief that, if sourced and roasted right, coffee can taste phenomenal and be good for you. “Life's too short to drink bad coffee.” CONTACT METHOD Want to reach Kenneth? Have questions, show ideas, or want to just let us know you're enjoying the show? The best way is to leave us a great review and put your thoughts in the comment section - Kenneth reads all of them! The second-best way is through DM on social media.BUY COFFEE!: https://umblecoffee.comSee omnystudio.com/listener for privacy information.
At 13 years old, Frankie Volkema became the world's youngest Q grader. While she received her certification, she also learned that the average coffee farmer is in their mid-50s, and if we don't make farming viable for young people to pursue, the future of coffee is in jeopardy. So she decided to take action. Learn more about Joven Coffee here. This episode is brought to you by Urnex.
Today, I'm chatting with Jose Uechi, co-founder of Compadre, a coffee brand based in Peru. Jose—or Pepe, as he goes by—is an industrial designer by trade, and got into coffee because of his friend, Juan Pablo. Juan Pablo invented a solar roaster, a machine that could roast coffee without electricity. Initially, Compadre's founders worked to get these roasters into the hands of farmers. A few years later, and Compadre is still working on raising wages for farmers—albeit in a slightly different way. In this episode, we talk about the shifts and pivots that Pepe and his team have made as they got deeper into the economics of coffee-buying and -selling. The broad goal of Compadre is still the same—to shift value down to farmers—but it does so now by removing barriers that farmers face (like unpredictable weather conditions) and building a brand that connects farmers to consumers. This episode is brought to you by Urnex.
Neichelle Guidry is a storyteller. Neichelle is a college administrator and the founder of Black Girl Black Coffee. The brand began as an Instagram account, as a way for Neichelle to document her journey through coffee, and her passion for the subject, during the upheaval of the pandemic. Since then, it's evolved into a coffee brand that reclaims the Black history of coffee. We about staying inspired, filling your cup, and giving yourself permission to seek joy in the things you love—that will hopefully leave you feeling uplifted and inspired after listening. This episode is brought to you by Urnex.
If you've ever asked yourself, “Is this real? Or am I imagining it? Did I take something the wrong way on purpose? Did my boss really do that thing that I now feel so angry about?” then this is the episode for you. Sierra Yeo of The Kore Directive and Alpro UK get real vulnerable. This episode is brought to you by Urnex.
Rachel Faller is one of the co-founders of tonlé, a zero-waste clothing company that believes in promoting equal value across the supply chain. Like coffee, most of the clothing we wear goes through hundreds of hands and relies on a system of manufacture and exchange that is a relic of colonialism. In this episode, Rachel explains some of the parallels between how coffee is bought and sold and how clothes are made. We talk about who gains and who loses in a world that relies on fast fashion: the production of cheap clothing with quick turnaround times for garment factories. This episode is brought to you by Urnex.
Before coffee, Nigel Price of Drip Coffee Makers had a career in finance, working for a firm in Downtown Manhattan. But eventually, he decided he'd had enough—and he turned to cafes as a way to break away from the life he'd built and the trajectory he no longer wanted to be on. Over a decade later, Nigel credits coffee as the beginning of his second life, giving him a chance to create connections and bond with people in a way that his prior life in finance hadn't. This episode is brought to you by Urnex.
We're re-airing an episode form June of 2020 with Erica Chadé (you may hear them referred to as Erica Jackson in the episode). Erica talks all about intention, getting to know yourself and offers some wonderful tidbits about slowing down and how working in service can offer moments of presence. We have "We Are Not A Family" tees available now—Erica is modeling one in the photo for this episode. Order them here! This episode is brought to you by Urnex.
From the moment Suneal Pabari got into coffee, he wanted to know why others didn't share his excitement, and he came to a pretty simple conclusion: Coffee is hard! Baristas are busy slinging drinks, and it's not like the coffee roaster is sitting and waiting to answer your queries about why Coffee A tastes like strawberries and Coffee B tastes like milk chocolate. Suneal wanted to learn more, and he decided to start a game. Leaderboard Coffee is a seasonal coffee experiment where participants receive 10 unlabeled bags of coffee alongside a set of guiding questions to help them deduce where each coffee is from and what makes it unique. Leaderboard doesn't just offer the opportunity to become an at-home sleuth, but also to learn about coffee in a way that a cafe environment can't replicate. This episode is brought to you by Urnex.
Baylee Engberg is a roaster who wants you to embrace past crop coffees. That's still a pretty novel position—coffee is an industry that touts freshness, which means “past crop” can feel taboo. But there's an opportunity to change the narrative. Just because past crop coffees are older doesn't mean they can't be roasted well and still drink deliciously. Does green coffee really have to be at the peak of freshness to be enjoyed? Is it sustainable to ignore past crop coffees? And don't roasters have the power to highlight different flavors that maximize the full potential of a past crop coffee? This episode is brought to you by Urnex.
Brittany Sims is a barista and coffee writer who runs the Non-Binary Barista blog. Brittany uses their blog to talk about gender in the workplace, but also to discuss accessibility issues, neurodivergency, how to deal with trauma, and big feelings at work. Essentially, Brittany's blog humanizes service workers, and shines a light on the real experiences people go through on the job. This episode is brought to you by Urnex.
This episode on the Seattle Coffee Gear Podcast: Pat is joined by Maria from Urnex! They chat all things maintenance and cleaning, but we promise it's a truly interesting conversation! Head over to SCG's selection of Urnex cleaning products for examples of the products discussed: https://www.seattlecoffeegear.com/shop-by-brand/urnex Be sure to check out Seattlecoffeegear.com for all of your coffee needs, and head over to our Blog and YouTube channel for a wealth of educational coffee content!
My guest today is Vera Espíndola Rafael, a development economist working within coffee-producing countries. Recently, she wrote a paper called, “A Business Case to Increase Specialty Coffee Consumption in Producing Countries.” Coffee is a good that's grown in one country, and then is traditionally—thanks to centuries of colonialism—exported somewhere else. Globally, coffee is a $200 billion industry. Vera was struck when she found out that only 10% of that value actually goes into the economies of the countries that grew the coffee, while 90% of that $200 billion stays in consuming countries. Vera hopes to change that. This episode is brought to you by Urnex.
“But I Need It!” continues the story of the World Barista Championships from where we left off in Episode 03, nearly halfway through the competition's journey, to today. Along the way, co-host Roukiat Delrue leads us through stories of evolutionary meetings, competitors who played in the grey areas of the rules, wildcards, and the drive to “bring the trophy” through interviews with Carl Sara, Federico Bolanos, María Esther López-Thome, Martin Shabaya, Innocent Niyongabo, and Annet Nyakaisiki. Special Thanks to Our Series Sponsor, Victoria Arduino This series of the WCC Podcast is brought to you by Victoria Arduino. Born in the early twentieth century amid social and cultural transformation, Victoria Arduino broke with tradition and focused on progress, a mission it carries forward today. Victoria Arduino advances coffee knowledge and innovates across design, technology, and performance to produce machines that nurture coffee professionals' passion for espresso excellence. For more information, visit victoriaarduino.com. Victoria Arduino: Inspired by your passion.Special Thanks to Our Episode Sponsors, Scotsman and Urnex This episode of the WCC Podcast was made possible with support from Scotsman and Urnex. For over 50 years, Scotsman has been one of the world's leading manufacturers of ice machines. At the forefront of practical, sustainable ice machines, Scotsman has expertise in every aspect of ice production. Combined with its passion for coffee, Scotsman has the perfect type of ice for any coffee preparation, whether iced coffee, cold brew, or cocktails. Learn more at www.scotsman-ice.it Scotsman: 50 years of ice innovation.Even the slightest unwelcome scent or taste of bitterness can ruin a delicious coffee. Whether you have a dirty grinder, a grimy group head, or a soiled steam wand, Urnex has a product that can remove the buildup of oils, fats, and minerals that occurs from the regular preparation of coffee beverages in cafés and at home. Learn more about Urnex and its new line of biodegradable cleaners by visiting Urnex.com.We'd like to thank Rouki Delrue, our co-host for this episode, and our interviewees for their time in sharing their stories about the evolution of the World Barista Championship, in order of appearance: Carl Sara, Federico Bolanos, María Esther López-Thome, Martin Shabaya, Innocent Niyongabo, and Annet Nyakaisiki. Thanks, too, to Henk Langkemper, for his recording of Alejandro's winning moment in 2011. For a full list of those who helped across the entire series, a year-long effort, click here. Series 01 of the World Coffee Championships Podcast is a coffee documentary series produced by James Harper of Filter Productions for the Specialty Coffee Association. Learn more about this episode of the World Coffee Championships Podcast, made possible with the support of Victoria Arduino, Scotsman, and URNEX, including a full transcript and credits at sca.coffee/sca-news/listen/wcc-podcast/04-but-i-need-it
This week, we're excited to release the fourth episode of the World Coffee Championships Podcast.“But I Need It!” continues the story of the World Barista Championships from where we left off in Episode 03, nearly halfway through the competition's journey, to today. Along the way, co-host Roukiat Delrue leads us through stories of evolutionary meetings, competitors who played in the grey areas of the rules, wildcards, and the drive to “bring the trophy” through interviews with Carl Sara, Federico Bolanos, María Esther López-Thome, Martin Shabaya, Innocent Niyongabo, and Annet Nyakaisiki. Special Thanks to Our Series Sponsor, Victoria Arduino This series of the WCC Podcast is brought to you by Victoria Arduino. Born in the early twentieth century amid social and cultural transformation, Victoria Arduino broke with tradition and focused on progress, a mission it carries forward today. Victoria Arduino advances coffee knowledge and innovates across design, technology, and performance to produce machines that nurture coffee professionals' passion for espresso excellence. For more information, visit victoriaarduino.com. Victoria Arduino: Inspired by your passion.Special Thanks to Our Episode Sponsors, Scotsman and Urnex This episode of the WCC Podcast was made possible with support from Scotsman and Urnex. For over 50 years, Scotsman has been one of the world's leading manufacturers of ice machines. At the forefront of practical, sustainable ice machines, Scotsman has expertise in every aspect of ice production. Combined with its passion for coffee, Scotsman has the perfect type of ice for any coffee preparation, whether iced coffee, cold brew, or cocktails. Learn more at www.scotsman-ice.it Scotsman: 50 years of ice innovation.Even the slightest unwelcome scent or taste of bitterness can ruin a delicious coffee. Whether you have a dirty grinder, a grimy group head, or a soiled steam wand, Urnex has a product that can remove the buildup of oils, fats, and minerals that occurs from the regular preparation of coffee beverages in cafés and at home. Learn more about Urnex and its new line of biodegradable cleaners by visiting Urnex.com.We'd like to thank Rouki Delrue, our co-host for this episode, and our interviewees for their time in sharing their stories about the evolution of the World Barista Championship, in order of appearance: Carl Sara, Federico Bolanos, María Esther López-Thome, Martin Shabaya, Innocent Niyongabo, and Annet Nyakaisiki. Thanks, too, to Henk Langkemper, for his recording of Alejandro's winning moment in 2011. For a full list of those who helped across the entire series, a year-long effort, click here. Series 01 of the World Coffee Championships Podcast is a coffee documentary series produced by James Harper of Filter Productions for the Specialty Coffee Association. Learn more about this episode of the World Coffee Championships Podcast, made possible with the support of Victoria Arduino, Scotsman, and URNEX, including a full transcript and credits at sca.coffee/sca-news/listen/wcc-podcast/04-but-i-need-it
In the latest episode of A Better Table, host Umeko Motoyoshi interviews Latasha Barr Lewis and Camden Myer of Cam's Coffee. Cam's Coffee is a Black family-owned business founded by Cam, who is 12 years old. Cam has a Traumatic Brain Injury and he is focused on creating diverse, supportive employment for disabled people. His mom, Latasha is an educator and the company's COO. A Better Table is sponsored by Seattle Coffee Gear, Baratza, Oatly, and Urnex.
This week, we're excited to launch the second episode of the World Coffee Championships Podcast. “Paint a Picture” traces the history and evolution of the World Latte Art Championship through the medium itself, from early etchings to the innovative realistic pours that grace the competition's stage today. Along the way, co-host Rie Moustakis leads us through stories about the role of the rules, the value of art, and family dynamics through interviews with Carl Sara, Daniel Acosta Busch, and Um Paul. Special Thanks to Our Series Sponsor, Victoria Arduino This series of the WCC Podcast is brought to you by Victoria Arduino. Born in the early twentieth century amid social and cultural transformation, Victoria Arduino broke with tradition and focused on progress, a mission it carries forward today. Victoria Arduino advances coffee knowledge and innovates across design, technology, and performance to produce machines that nurture coffee professionals' passion for espresso excellence. For more information, visit victoriaarduino.com. Victoria Arduino: Inspired by your passion.Special Thanks to Our Episode Sponsor, URNEXThis episode of the WCC Podcast was made possible with support from Urnex. Even the slightest unwelcome scent or taste of bitterness can ruin a delicious coffee. Whether you have a dirty grinder, a grimy group head, or a soiled steam wand, Urnex has a product that can remove the buildup of oils, fats, and minerals that occurs from the regular preparation of coffee beverages in cafés and at home. Learn more about Urnex and its new line of biodegradable cleaners by visiting Urnex.com. We'd like to thank Rie Moustakis, our co-host for this episode, and our interviewees for their time in sharing their stories about the World Latte Art Championship, in order of appearance: Carl Sara, Daniel Acosta Busch, and Um Paul. Thanks, too, to Madbirder for the recording of the Quetzal bird and to Um Paul for letting us use his tracks to help illustrate his story. For a full list of those who helped across the entire series, a year-long effort, click here. Series 01 of the World Coffee Championships Podcast was produced by James Harper of Filter Productions for the Specialty Coffee Association.
This week, we're excited to launch the second episode of the World Coffee Championships Podcast. “Paint a Picture” traces the history and evolution of the World Latte Art Championship through the medium itself, from early etchings to the innovative realistic pours that grace the competition's stage today. Along the way, co-host Rie Moustakis leads us through stories about the role of the rules, the value of art, and family dynamics through interviews with Carl Sara, Daniel Acosta Busch, and Um Paul. Special Thanks to Our Series Sponsor, Victoria Arduino This series of the WCC Podcast is brought to you by Victoria Arduino. Born in the early twentieth century amid social and cultural transformation, Victoria Arduino broke with tradition and focused on progress, a mission it carries forward today. Victoria Arduino advances coffee knowledge and innovates across design, technology, and performance to produce machines that nurture coffee professionals' passion for espresso excellence. For more information, visit victoriaarduino.com. Victoria Arduino: Inspired by your passion.Special Thanks to Our Episode Sponsor, URNEXThis episode of the WCC Podcast was made possible with support from Urnex. Even the slightest unwelcome scent or taste of bitterness can ruin a delicious coffee. Whether you have a dirty grinder, a grimy group head, or a soiled steam wand, Urnex has a product that can remove the buildup of oils, fats, and minerals that occurs from the regular preparation of coffee beverages in cafés and at home. Learn more about Urnex and its new line of biodegradable cleaners by visiting Urnex.com. We'd like to thank Rie Moustakis, our co-host for this episode, and our interviewees for their time in sharing their stories about the World Latte Art Championship, in order of appearance: Carl Sara, Daniel Acosta Busch, and Um Paul. Thanks, too, to Madbirder for the recording of the Quetzal bird and to Um Paul for letting us use his tracks to help illustrate his story. For a full list of those who helped across the entire series, a year-long effort, click here. Series 01 of the World Coffee Championships Podcast was produced by James Harper of Filter Productions for the Specialty Coffee Association.
Umeko Motoyoshi interviews Will Frith of building.coffee about the coffee species Robusta. A Better Table is sponsored by Seattle Coffee Gear, Baratza, Oatly, and Urnex.
Joshua Dick transformed a small family business, Urnex Brands, which sells cleaning products for commercial and household coffee equipment, into one of the worldwide leaders in the coffee industry. Josh was the CEO of Urnex for over 13 years before he sold the business and moved to Florence, Italy with his family. The post 472: How To Turn Any Major Into Interesting Careers With Josh Dick, Wave Investments [K-Cup DoubleShot] appeared first on Time4Coffee.
Joshua Dick transformed a small family business, Urnex Brands, which sells cleaning products for commercial and household coffee equipment, into one of the worldwide leaders in the coffee industry. Josh was the CEO of Urnex for over 13 years before he sold the business and moved to Florence, Italy with his family. The post 470: What Jobs Exist in the Coffee EcoSystem With Josh Dick, Wave Investments [K-Cup DoubleShot] appeared first on Time4Coffee.
Joshua Dick transformed a small family business, Urnex Brands, which sells cleaning products for commercial and household coffee equipment, into one of the worldwide leaders in the coffee industry. Josh was the CEO of Urnex for over 13 years before he sold the business and moved to Florence, Italy with his family. The post 468: What It’s Like to Turn Around a Small Family Business With Josh Dick, Wave Investments [Main T4C Episode] appeared first on Time4Coffee.
In the second episode of A Better Table, host Umeko Motoyoshi interviews Kim Elena Ionescu, the Chief Sustainability and Knowledge Development Officer at Specialty Coffee Association. Ionescu and Motoyoshi dive deep into an issue impacting coffee farmers all over the world: labor shortages. This is a complex, multi-faceted topic and it makes for an absolutely compelling listen. Even if you've never encountered these issues before, settle in with the show and you will come away asking questions and pondering the bigger picture. Presented by Baratza, Urnex, and Oatly. Transcript available here.
[Note: this episode was recorded before the pandemic.] Our guest today is Josh Dick, who accomplished the dream of many entrepreneurs. In the year 2000, after stints as an investment banker at Salomon Brothers and as a Marketing Manager at Unilever, Josh joined Urnex, a small manufacturing business that was founded by his great-grandfather. Josh would go on to lead the company through fifteen straight years of 15% annual growth, and then he sold the business to a private equity firm for a sum that allows him the flexibility to choose what to do with his time. And what he’s done is move his family to Florence, Italy, learn Italian, begin advising other entrepreneurs, and write a book titled Grow Like a Lobster: Plan and Prepare for Extraordinary Business Results. You can find Josh’s blog and contact him via his website, https://www.joshua-dick.com/
It's ironic that Joshua Dick lives in Italy, one of the country's worst hit by COVID-19 deaths. He moved to Italy with his family as a reward for selling his business, Urnex Brands. Urnex was in the unglamorous business of selling cleaning supplies for coffee makers. As is often the case, the least attractive companies are often some of the most profitable, and when Urnex ticked passed $5 million in EBITDA, Dick decided to sell.
In this very special episode from Sumner, Washington guest host Josh Littlefield interviews two very special guests: presiding Head Judge of the 2019 US Coffee Championship Sumner Qualifiers Kat Adams, Educator at La Colombe and the top ranking barista competitor for the weekend Andrea Allen of Onyx Coffee Labs in Rogers, Arkansas. Sprudge Media Network’s coverage of the 2020 US Coffee Championships Sumner Qualifier is presented by Cafe Imports, Acaia, IKAWA, Pacific Barista Series, Bellwether, and Baratza. This episode of Coffee Sprudgecast is sponsored by Hario, Urnex, and Odeko.
In this episode, Jordan Michelman and Zachary Carlsen interview Dandy Anderson of Stumptown Coffee Roasters in New York City. This episode is sponsored by Odeko, Hario, and Urnex.
In this episode Jordan Michelman and Zachary Carlsen interview Ezra Baker of Stumptown Coffee Roasters in New York City. This episode is sponsored by Odeko, Hario, and Urnex.
Jordan Michelman and Zachary Carlsen talk to guest Bailey Arnold of Oatly and the Barista Guild. Also discussed in this episode: Sprudge NYC Party At Stumptown Coffee w/ Oatly! Meeting Sprudge contributor Tung Nguyen! Our favorite moments from the NY Coffee Festival, including delicious coffees and teas from Califia, Partners Coffee, Oatly, Equator Coffees, Rishi Tea, Spirit Tea, and more! Tea Week 2.0 coming in February 2020! Marcel Proust! And much much more! This episode of the Coffee Sprudgecast is sponsored by Odeko, Hario, Urnex, Swiss Water Decaf, and IKAWA.
There is a little problem we need to talk about that may not seem like a biggie but can wear away at morale and breed needless frustration. The bar area can sometimes attract a variety of staff members who are not on shift or are from other departments. Over time the bar starts to be treated as a pantry or lounge and not a professional work environment. Today we are chatting about this devolutionary phenomenon and some solutions to aid in developing respect for the bar and the people who are tasked with its upkeep. Please take a moment to visit our sponsors! Inventory & Ordering Magic with ODEKO! odeko.com/keystotheshop Clean that equipment with Urnex! www.urnex.com
When it comes how we divide our attention and energy we can tend to skew to one side or another. This leaves us with too much focus on one area and not enough in another which ultimately makes a sustainable coffee job impossible. Today on Shift Break we are going to talk about the importance of recognizing the need for balance and how to achieve it on shift for a great career. Effortless Inventory with ODEKO! odeko.com/keystotheshop Clean that equipment with Urnex! www.urnex.com
We communicate either care or apathy depending on how we conduct ourselves on the bar. The way we expertly handle all the work necessary to provide a great experience in the cafe is by nurturing a sense of urgency in all we do. This means the difference between run of the mill, low expectation experiences - and amazing service and quality that wins customers and gives life to your work. Today we are chatting about urgency and the critical role it plays for you and your business. Inventory & Ordering Magic with ODEKO! odeko.com/keystotheshop Clean that equipment with Urnex! www.urnex.com
This episode was recorded at Crush the Rush 2 at Linea Caffe's new roasting space in San Francisco, California. During the event's slate of learning sessions, Sprudge produced a panel Thoughtful Cafe Design moderated by multiple-Sprudgie Award-winning Umeko Motoyoshi and featured guests Alice Wong (Disability Visibility) and Nabeel Silmi (Grand Coffee). Enjoy! This episode of the podcast is brought to you by Hario, Odeko, Ikawa, Urnex, and Swiss Water Decaf. Special thanks to La Marzocco.
When a customer comes into our bar they expect that they will be taken care of and the best cafes strive to get the details of the guests visit right. Over time though, there is a migration away from the details. The customer begins to be familiar and with that familiarity there is a falling off of the vigilance and attention to detail that was what made them a customer in the first place. Today we chat about this phenomenon and how we can re center our service to our best customers so they continue to feel cared for. Inventory & Ordering Magic with ODEKO! odeko.com/keystotheshop Clean that equipment with Urnex! www.urnex.com
Sometimes it seems like everything is crashing down around you. You break a cup, your co-workers are annoying you, customers are frustrating, you're tired, you can sense that your are 2 seconds away from biting someone's head off, and it's only 8am! In short you feel like you're about to lose it. We have all been there. The question is, how do we get ourselves out? How do we overcome this thing that threatens to overcome us? Today we chat about some powerful things to do to reclaim emotional control of this familiar situation and I share a bit about my personal struggle with anxiety, and how the tools detailed in this episode have helped both on the bar and in life. Inventory Magic with ODEKO! odeko.com/keystotheshop Clean that equipment with Urnex! www.urnex.com
This phrase is rarely heard in the cafe, especially not from leaders. Too many shop cultures are void of genuine and humble apologies as those with authority wrongly suppose that doing so would compromise their position. Nothing could be further from the truth. Today we will chat about the power of a good, heart felt apology, and three do when measures to take if you want it to make a difference. This is such an important leadership skill and one that, if practiced well, can stop a huge number of dysfunctions from springing up further down the road. Manage your inventory with ODEKO! odeko.com/keystotheshop Clean that equipment with Urnex! www.urnex.com
Huge problems come up for staff and customers when we are not on top of the may unique situations that spring up on the bar. In spite of trying to be preemptive and plan for all possible scenarios you will have baristas who make drinks differently, customers who are not charged for things they should be charged for, and many other types of exceptions that will be made on the bar without your knowledge. Customers end up frustrated at inconsistency and baristas end up confused. Today we are chatting about actions you can take to manage these exceptions now before they develop into toxic traditions later. Manage your inventory with ODEKO! odeko.com/keystotheshop Clean that equipment with Urnex! www.urnex.com
We interview Kyle Anderson and Kyra Kennedy, the founders of Baratza, in this episode of the Coffee Sprudgecast. Baratza is known the world over for their home coffee grinders and they celebrate their 20th anniversary this year. The Coffee Sprudgecast is sponsored by OXO, Urnex, IKAWA, Hario, and Swiss Water Decaf.
Big tips for walking trade show events: 1) Bring snacks, like nuts 2) Bring water 3) Know why you're there 4) Seek out hashtags ahead of time 5) Volunteer at the event, for an exhibitor, or at an after party Time 1:40 Zack Lyman (ZackLyman.com Instagram @ZachLymanPodcast)), lover of Hot Wings and Dr. Pepper, employee at DiedrichRoasters.com I met Zack in Portland, “I walked up to you and I was like Steve Martin” because I was wearing a 7-piece all white bunny suit 2:50 How can people get the most out of a trade show? Zach Lyman says: (1) know what you're looking for. Or let me know sort of what you want to know. (2) Don't be embarrassed, ask, we all need to learn. (3) I'm here to educate and have fun, don't be scared to say hi. Time 6:00 Lee Gordon (Instagram @LeeGordon), from Urnex likes to walk the floor and get a lay of the land. Then circle back to what he wants to see. Great idea, especially if you don't have time to see everything. Time 7:30 Derrick Wessels (Instagram @coffee_derrick) from Beagle Coffee is BACK! 1) I'll work a booth to cover flights. 2) I don't bring business cards, I bring swag like hats. Sarah Allen (9 mins) is queen of swag-hats. 3) Ship your winnings home. 4) Things can ship en route there, be very careful. 5) If its within 10 or so hours to drive, it may just be easier to drive. Like if you need groceries. 6) SNACKS, Bobos Bars from Boulder. Levi's fav is almonds and string cheese. Something about that lighting and talking makes ya thirsty! 7) Beware of stains on booth counters, things are dirty. 8) How do you change your mind-set? Concentrate on breathing. Some people listen to music in their headphones. Some speakers look at the room from all angles. 14:00 planning outfits to wear on the trade show floor. Easy to move around, water resistant clothes if possible. Thanks to my friends and FreeMusicArchive.org artists Daniel_Barbiero_-_06_-_Emanation & Monplaisir_-_15_-_Bass
In this episode guest host Elizabeth Chai interviews the 2018 Brewers Cup Champion Rose Woodard and the 2019 United States Brewers Cup Champion Kaley Gann. This is the second episode in a short series of episodes recorded on site at the United States Coffee Championships in Kansas City. Check out all of our coverage at http://sprudgelive.com. SprudgeLive’s coverage of the 2019 US Coffee Champs is made possible by Joe Glo and Mahlkönig. All of SprudgeLive’s 2019 competition coverage is made possible by Acaia, Baratza, Faema, Cafe Imports, and Wilbur Curtis. The Coffee Sprudgecast is sponsored by IKAWA, Hario, Urnex, Swiss Water Decaf, and OXO.
In this episode guest host Elizabeth Chai interviews 2019 United States Barista Finalist T. Ben Fischer (Glitter Cat Barista Boot Camp, Elixr Coffee) and 2019 United States Barista Champion Samantha Spillman (Dillano's Coffee Roasters). This is the first episode in a short series of episodes recorded on site at the United States Coffee Championships in Kansas City. Check out all of our coverage at http://sprudgelive.com. SprudgeLive’s coverage of the 2019 US Coffee Champs is made possible by Joe Glo and Mahlkönig. All of SprudgeLive’s 2019 competition coverage is made possible by Acaia, Baratza, Faema, Cafe Imports, and Wilbur Curtis. The Coffee Sprudgecast is sponsored by IKAWA, Hario, Urnex, Swiss Water Decaf, and OXO.
Matt & Mike tackle another Velo coffee! This bean comes from Ethiopia and is pretty wild - we discuss a bit about Velo and their sweet little tasting tins and even go into cleaning your grinder a little bit with Urnex grinder cleaner. Buy Coffee Here: https://www.velocoffee.com/coffee/bxncfg68egx2tr4b8m790emwo4splv-8h35e-wjnrx
In this episode, Jordan Michelman interviews Victoria Smith, Coffee Director of A Rake's Progress and The Cup We All Race For at the LINE Hotel in Washington, DC. Victoria Smith is featured in the Black Coffee DC Live Podcast. This episode is brought to you by OXO, Urnex, Swiss Water, and Hario.
Sprudge founders Zachary Carlsen and Jordan Michelman are on the road and caught up with T. Ben Fischer of Elixr Coffee and founder of Glitter Cat Barista Bootcamp. For more information visit https://www.glittercatbarista.com This episode is brought to you by OXO, Urnex, Swiss Water, and Hario.
In this episode Zachary Carlsen and Jordan Michelman talk about The New Rules of Coffee, Go Get Em Tiger, and a bunch of events coming up. Robyn Brems reads the latest coffee news (Dunkin' droppin' donuts! TSG investing in Dutch Bros.! KORN COFFEE!) This episode is brought to you by Hario, Swiss Water Decaf, Urnex, and OXO!
Zachary Carlsen and Jordan Michelman spill the beans on a few things roasting in the background at the House of Sprudge. Robyn Brems brings us up to speed on a couple of three news things. We talk about the thrill of the builds in 2018. By that we mean the Build-Outs of Summer, now in its sixth year. Build-outs we bring up in the podcast include: Either/Or in Portland, Oregon Pavement Coffee in Boston, Mass. We also chat about Royal Coffee’s Coffee Trivia Night. This episode is brought to you by Swiss Water, Hario, and Urnex.
Maria Cleaveland is a master of management, leadership, and organizational systems and process. She has spent over 30 years in hospitality leadership, the last 17 of which have spent in leading the charge in specialty coffee. Her journey has been one of taking on challenges and a wide variety of high level roles that shaped her into the professional she is today. In this conversation we talk about the arc her career and from it pull out amazing insights, advice, and life lessons that she has learned that will leave you motivated and equipped to better pursue the opportunities that this industry presents to you. It was a great honor to have Maria on the show and I hope you really enjoy this Leadership and Management Master Class. Links: Maria's Instagram Maria's Linkedin www.bext360.com www.Urnex.com
Jordan Michelman and Zachary Carlsen talk to Cory Andreen of Motel Minibar in Berlin, Germany. This weekend Sprudge is organizing Coffee For Families, a nationwide fundraiser for Asylum Seeker Advocacy Project (ASAP). For more information and to learn how to get involved, visit http://sprudge.com/families Thanks for listening! The Coffee Sprudgecast is brought to you by Swiss Water Decaf, Urnex, and Hario.
We're live at the Liquor Rooms in Dublin, Ireland with Urnex World Barista Championship Ambassadors. We bring on guests from all over the world in this very special episode.