Reputation Rainmakers with Andy Beal

Do your employees have a social media checklist before take-off? Climb aboard this week's episode as we discuss 4 important guidelines--and one bonus one!

There's a lot of meat on this reputation story, so Erin and I will cook it up fresh and help you digest the tasty and not so tasty ingredients to IHOP's rebrand to IHOb.

Does your business operate online and offline? Try not to let your reputation be Jekyll and Hyde.

Fake reviews? Whether you're the marketplace, the retailer, or the consumer, we share reputation management advice!

Andy's flying solo today, so it's an abbreviated look at the lessons learned from Tony Robbins #MeToo scandal.

We dress down Tesla and talk up Ripple. We also discuss what consumers want brands to take a stance on.

Hold on to your apps folks, because we have an entire show on the topic of Facebook's recent "data breach."  

When is a social media influencer not a social media influencer? We discuss...and argue.

Apparently, Erin and I tend to agree too much, so this week we present the first Reputation Cage Match--two enter, but only one will be victorious!

A federal court has ruled that using the Like button is an expression of opinion. We discuss how the court of public opinion views it.

Just because you don't like what someone has written about you, doesn't mean you can sue them for defamation!

Some were cute, some were thought-provoking, and some were just weird, but which ones had the most impact on the advertiser's brand?

Rebuilding, Rebranding, and Reacting are the three themes for this week.

Facebook changes are coming, but you also need to keep an eye on other social networks!

We break out the crystal ball and make some bold predictions for ORM in 2018.

We're coming up on the end of 2017, so it's a good time to look back on the year's biggest Reputation Roadkill and Reputation Rainmakers!

Hear ye, hear ye, let it be known that this week we have Reputation Roadkill thricely, and two examples of regal reputation engagement.

A tale of two coffee social media campaigns. One will get you pumped up and the other frothing at the mouth!  

Two tech companies face a reputation backlash but demonstrate how to quickly recover good will with their customers.

Kevin Spacey's reputation is in tatters, what reputation lessons can you learn from this scandal?

Have bad news to share? Be quick to get your side of the story out!

When it comes to reputation attacks, perception always trumps intentions.  

There's the right way to do online reputation management and then there are these black hat tactics that you should never employ.

Five reputation case studies, five reputation lessons!  

Don't let a natural disaster lead to a reputation disaster!

Is it time to change our standards for "trust?" 

Should you track or police your employees' every move and tweet? We discuss this and more.

There are many bold frontiers in reputation management, insulting members of the media is not one of them!

Is it ever OK to drop an f-bomb as a brand? 

Cheers to Bonfire Brewing and Gmail for doing the right thing. We're still waiting for Aunt Jemima to do what's right.

Greed is the theme for the week. When companies get greedy, bad things happen to their reputations.

Can someone call Uber a taxi? They need to go home and sober up their reputation!

Ivanka Trump and Holabird Sports both get greedy at Memorial Day. British Airways spends too much time apologizing and not enough time updating. What do Tiger Woods and Chipotle have in common?

What can the Cubs, AT&T, and JC Penney teach you about improving your Twitter engagement?

This week we talk about rebuilding a damaged personal reputation, not letting the media tell your brand story, having the bottle to expand your brand, and how to get ahead of a potential reputation crisis.

Wendy's makes good on its Twitter challenge. Sunny Co's swimsuit offer almost sinks the company. The airline industry is in need of a reputation makeover.

My mom is pretty smart, but About.com still fails the "mom test."  

We’re talking United Airlines, ESPN, and Unroll.me this week.

Are you mad at United Airlines? So are we! We discuss what they really need to do to fix this.

March Madness may be over, but the reputation craziness continues into April!

Did United Airlines really ban leggings? Should restaurants take responsibility for employees' actions? One NC billboard is causing a stir. And, of course, #JusticeForBradsWife!

Why bribing journalists for positive reviews is bad, how cyber hackers can threaten your reputation, and Heinz does something unexpected with their ads.

This week we discuss the importance of owning a customer’s bad experience, how Genie Bouchard is engaging fans off the tennis court, and the importance of social media succession planning.

Which brands have stolen your love this Valentines' day? A new poll reveals all!

We breakdown the reputation hits and misses of the 2017 Super Bowl 51.

What contributed to the #DeleteUber boycott and the important strategy you can apply to your reputation.

Sears is betting big on its new KCD brand, we look at how Dominos has been able to rebuild its tarnished reputation, and why HP can't afford to have its batteries catch fire. 

Fiat Chrysler faces an emissions scandal, Steve Harvey alienates his audience, and a new survey shows declining trust in the mainstream media. 

2017 is off to a fast Reputation Roadkill start! 

Join me as I count down the ten worst reputation crises of 2016.

This week we look at how Amazon is protecting its brand by getting in front of the latest phishing scams, and we challenge Wikipedia’s opinion that no information should ever be deleted from the web.  All that and more coming your way right now.