We cut through all the noise to discuss what matters most, driving the world of automotive sales.
Kia is in the midst of a major transformation when it comes to its product portfolio and brand identity. In this episode of To the Point, we explore how marketing is helping to drive the transformation to redefine Kia, from both a consumer and retail perspective. Guest [Russell Wager, Vice President, Kia America]
In this episode of To the Point, we wrap up our biggest takeaways from the 2023 NADA Show, where we interviewed top industry leaders in auto retail. This episode – the final installment of our two-part NADA series − features Phil Langley, head of dealer network development for Stellantis; Natalia Giner, CEO of A2Z Sync; Mike Overfelt, a GM with Carter Myers Automotive; and Marco Schnabl, Executive Chairman of RockED.
In this episode of To the Point, we delve into the rising cost of insurance rates, which is the focal point of a study, entitled The State of Auto Insurance in 2023 by ValuePenguin by LendingTree.Guest [Divya Sangameshwar, Insurance Expert & Spokesperson, ValuePenguin by LendingTree]
Make no mistake about it – when it comes to understanding car buyers, going directly to the source is the best approach. In this episode of To the Point, we delve into the Deloitte 2023 Global Automotive Consumer Study, which surveyed a wide scope of consumers from around the world about their preferences when it comes to purchasing and servicing vehicles. We also examine the implications of the study as it relates to the future of marketing, selling, and servicing vehicles. Guest [Ryan Robinson, Automotive Research Leader, Deloitte]
Automotive retail is in the midst of sweeping change, which has become a major point of discussion throughout the auto industry. In this episode of To the Point, we delve into some of the factors driving that transformation and how it could all impact the business, with Steve Greenfield, author of the book The Future of Automotive Retail. Guest: [Steve Greenfield, CEO & Founder, Automotive Ventures]
Holoride – a company that offers a highly unique VR passenger experience – is one of the most buzzed about tech startups in the world of in-vehicle entertainment. From its groundbreaking platform to its Hollywood partnerships, the company has totally revolutionized the experience associated with riding in a car. In this episode of To the Point, we explore how Holoride is poised to help drive the Metaverse of car experiences, dubbed the “Motorverse.” Guest: Nils Wollny [CEO & Co-Founder, Holoride]
This past year included several defining moments for the automotive industry. But what were the most interesting and monumental things that impacted the business in 2022 and what effect will it all have on the auto industry in 2023? To assess those questions, To the Point elicited the insight of some leading auto insiders in the business in areas, spanning market analysis to new vehicle reviews.Guests: Various
The world of in-car infotainment is undergoing a major evolution, and Harman is playing a pivotal role in that transformation. But what will drive the next era of vehicle cockpit innovations? And how will it all play a role in the future of vehicle sales? We tackle those questions and more in this episode of To the Point, with Huibert Verhoeven, SVP of Digital Cockpit, Harman Automotive. Guest: Huibert Verhoeven [SVP of Digital Cockpit, Harman Automotive]
Among all the concept vehicles unveiled in 2022, the Buick Wildcat EV is arguably one of the most intriguing. The sleek, all-electric concept has quickly come to represent the future of the brand as it transitions into full electrification amid some notable market challenges. To get a clear understanding of exactly what the Wildcat EV Concept says about Buick, To the Pont talked to two of the key GM executives who are helping to drive the brand into a new era. Guests: Sharon Gauci [Executive Director, Global Buick-GMC Design] & Therese Pinazzo [Buick Exterior and Interior Design Manager]
Tekion has become one of the most buzzed about companies in automotive digital retail. But why? What is it about the tech company's approach to the business that has driven so many to adopt its digital solutions? In this episode of To The Point, RockED talks one-on-one with Jay Vijayan, the CEO and founder of Tekion, exploring those questions and more.Guest: Jay Vijayan [CEO and Founder, Tekion]
The luxury vehicle market has quickly become one of the most competitive in the business – and is on pace to grow even faster down the road. In this episode of To the Point, we delve into how Alfa Romeo managed to top the 2022 J.D. Power U.S. Sales Satisfaction Index Study in the luxury segment and what it says about the Italian brand moving forward.Guest: Larry Dominique, Senior Vice President, Alfa Romeo, North America
The national auto show circuit might not quite be what it used to be in the automotive industry, but the shows still provide a lot of insight on the future of the business. In this episode of To the Point, we unpack a few things spotlighted at the 2022 Los Angeles Auto show ̶- from new vehicle debuts to product marketing trends ̶ with esteemed automotive journalist, Nicole Wakelin. Guest: Nicole Wakelin [NACTOY, Juror; Contributor, Kelley Blue Book, CNET, Forbes, TrueCar; Host, Fast Women Podcast, Newsweek; World Car Awards, Juror]
From enhanced safety features to more infotainment options, automakers are making huge investments in connected car technology and services, with even more innovations in the works. But based on a recent study by the research group, LexisNexis, dealerships are missing the mark, when it comes to informing car buyers about connected services. Guest: Adam Hudson [Vice President & General Manager, U.S. Connected Car, LexisNexis Risk Solutions]
This week on To the Point we explore whether automotive brand loyalty still wields the power it once did with car buyers, as the industry goes through a major transformation. Tyson Jominy, Vice President of Data & Analytics, with J.D. Power, lends his insight on the topic, following the company's recent study identifying the automakers that rank the highest in brand loyalty. Guest: Tyson Jominy [Vice President, Data & Analytics, J.D Power]
In Part 3, the final installment of Building Forward: Buick GMC on the Value of D, E & I, To the Point explores the business case for Diversity, Equity, and Inclusion, with two people who speak to the benefits of the Buick GMC Inclusive Dealer Program on a personal level as well as other measures aimed at diversifying auto retail as it undergoes one of its most transformative periods in history. Guests: Breanna Hubbard [Sales associate, Chronic Buick GMC] & Sham Bryant [Used Vehicle Buyer, Walser Automotive Group]
In Part 2 of Building Forward: Buick GMC on the Value of D, E & I To the Point explores the benefits and business case for Diversity, Equity, and Inclusion, with Sherry Schultz, Executive Vice President, Chief Human Resources for the Walser Automotive Group, based in Minnesota and Wanda Howell, the owner of Cronic Buick GMC in Georgia - ̶ winners of the first-ever Buick GMC Inclusive Dealer Recognition award. Wanda Howell [Chronic Buick GMC, Owner] & Sherry Schultz [EVP, Chief Human Resources, Walser Automotive Group]
Part 1 In a three-part series, To the Point delves into Buick GMC's focus on enhancing its Diversity, Equity, and Inclusion efforts, zeroing in on the automaker's first-ever inclusive dealer recognition program – amid some contention over such measures. Part 1 of Building Forward: Buick GMC on the Value of D, E & I features an interview with Duncan Aldred, Global Vice President of Buick GMC, discussing what promoted the dealership initiative and how it fits within the scope of the company's business strategy moving forward.Our Guest: Duncan Aldred [Global Vice President, Buick GMC]
Jeep is arguably one the most recognized brands in the world, due in large part to its off-road appeal. However, the brand is now looking to position itself in the luxury market, with the Wagoneer and Grand Wagoneer. This week on To the Point we delve into how Jeep has worked to position itself in the luxury segment, with a focus on the design of the Wagoneer's interior. Our Guest: Chris Benjamin [Vice President, Interior Design, Stellantis North America]
As more consumers turn to the digital world for experiences, more companies are starting to embrace new technology to engage consumers in that digital space. But how is the shift to more high-tech engagement experiences impacting automotive and more specifically, auto retail? This week on To the Point we tackle that question with a company helping automakers make the connection. Our Guest: Elizabeth Baron [Enterprise Solutions Executive, Unity Technologies]
On this episode of To the Point, we set out to discuss the National Electric Vehicle Infrastructure (NEVI) Formula Program to assess the actual feasibility of the plan to help enhance the EV charging infrastructure in the U.S. But in the end, we unearth some deeper sight on the future of electric vehicles. Our Guest: Javad Mohammadi [Associate Professor, Department of Civil, Architectural and Environmental Engineering at The University of Texas at Austin]
Cadillac certainly seems clear about its future product strategy, which shines through in the all-electric Cadillac Celestiq. But how is the American luxury brand working to position itself, from a marketing perspective, in the shifting world of luxury? This episode of To the Point tackles that question, as Cadillac looks to attract more consumers to the brand.Our Guest: Tony Johnson [Director of Marketing, Cadillac]
To kick off Season 2 of To the Point, RockED dives into a topic that is top-of-mind for many in the U.S. - the economy. More specifically, we wanted to dig deeper into a recent study by Deloitte, entitled “Mobility in the Eye of the Storm,” which provides some interesting insight on how the economy is affecting new and used vehicle purchases. Our Guest: Ryan Robinson [Lead Consumer Researcher, Deloitte]
For this episode of To the Point, RockED traveled to Las Vegas to experience what arguably might be one of the most highly-anticipated new vehicle launches this year – the 2023 Nissan Z.The trip included some coveted seat time behind the wheel of the new Z sports coupe. It also gave us an opportunity to sit down, one-on-one, with Rob Warren, Marketing and Sales Director for Nissan, to learn how the carmaker has worked to position the latest generation of the iconic sports car, powered by a twin-turbocharged V6 engine -- amid all the buzz around electric vehicles. About Our GuestRob Warren has served as director/chief marketing manager for Nissan since 2017. Prior to that, he served as regional operations manager for the Midwest Region, area general manager for the Midwest Region, and senior manager/chief marketing manager. Rob's tenure at Nissan spans over 18 years.
In this episode of To the Point, we explore the impact that culture and diversity have in the world of automotive marketing and sales – and the challenges businesses face to effectively connect the dots in the space. About Our GuestsFran WestbrooksFran is the founder and president of Boulevard, a Detroit-based advertising agency. Prior to founding Boulevard, Fran spent over 20 years leading the largest multicultural agency in the country as an award-winning VP, creative director, and writer in Detroit and New York, building global brands such as Verizon, Subway, US Census 2010, Chrysler, Chevrolet, Ford, Jeep, Lincoln, Walmart, and Bermuda Tourism.Angela Spencer FordAngela, a managing partner at Boulevard, has 20 years of experience in developing and delivering national multicultural platforms, partnership initiatives, and business development growth with clients such as Walmart, Verizon, AARP, and Chemical/TCF Bank. Angela also has more than 15-plus years of multicultural ad agency experience working in the automotive industry supporting Jeep, Dodge, and Chrysler brands.
This episode of To the Point zeroes in on research done by the consumer insight source, Insurance.com, on rising car insurance rates in the U.S., which has a major impact on the cost associated with owning a vehicle. About Our GuestOur guest is John McCormick, the editorial director for CarInsurance.com, Insurance.com and Insure.com, all owned and operated by the marketing and research company, QuinStreet. Before joining QuinStreet, John served as a deputy editor at The Wall Street Journal, where he covered the use of technology in insurance, banking, wealth management and other sectors.
This week on To the Point, RockED wraps its three-part series on the Hummer EV, by delving into GMC's marketing strategy for the all-electric vehicle, with Rich Latek, marketing director for GMC.About Our GuestRich not only provides greater insight on what the Hummer EV means for the GMC brand; he also sheds more light on how the new electric vehicle strategically positions General Motors in the growing world of EVs.
This week on To the Point we delve a bit deeper into the GMC Hummer EV and what makes it unique, in the second installment of RockED's three-part series exploring the broader impact of the new electric vehicle. About Our GuestsFeatured guests on this week's episode include Paul Arnone, lead interior designer of the GMC Hummer EV, and Brian Malczewski, the lead exterior designer of the vehicle.
This week's episode of To the Point is the first of a three-part series exploring the new GMC Hummer EV, which is arguably one of the most pivotal vehicles General Motors has launched in decades. The first episode of the series features a one-on-one interview with film director, Sean King O'Grady, who directed Revolution: GMC Hummer EV, a documentary that captures the design, engineering and manufacturing of the new electric vehicle.Sean's other film credits include his second documentary, Our American Family, which he co-directed with Hallee Adelman, and his critically acclaimed debut narrative feature, We Need to Do Something, which premiered at the Tribeca Film Festival in 2021.
This week's episode of To the Point features Thad Clabaugh, senior account executive with the digital ad agency, Adtaxi, providing insight on the power of digital marketing in auto retail.About Our GuestThad has more than a decade of digital marketing experience, including advanced expertise in crafting lead generation campaigns for the automotive industry on a wide variety of platforms. He is also certified in advanced Google Analytics, Google Ads, and Facebook Blueprint.
Jenell R. Ross is the President of the Bob Ross Auto Group in Centerville, Ohio. The Bob Ross Dealerships include three franchises: Buick, GMC, and Mercedes-Benz. Mercedes-Benz of Centerville is the first African American-owned Mercedes-Benz dealership in the world.Currently, the Bob Ross Auto Group is the only Mercedes-Benz and Buick-GMC dealerships owned by an African American woman. Jenell is also the only second-generation African American woman automobile dealer in the country, according to the company.
Erikka Tiffani Wells has 18 years of experience in the automotive industry.About Our GuestHer sales experience started on the floor of a Buy Here Pay Here where she led training, managed a single-point Business Development Center (BDC), and handled advertising and marketing. Erikka is also credited with developing the first pilot BDC for Audi of America, during her seven years with Audi Marrietta in Georgia; being recognized as one of the top sales managers in the southern region; and cofounding the Women of Color Automotive Network (WOCAN), a non-profit focused on empowering minority women in the industry.
This episode of To the Point features Kim Adams House – as part of RockED's continuing celebration of Women's History Month. About Our GuestKim, one of the most accomplished senior executives in the automotive industry, serves as Head of All Brands – Licensing and Merchandising, for Stellantis. Her responsibilities include building brand aspirations for the company's diverse portfolio of products and expanding the brands' reach to new consumers. Kim's tenure with the company has included several other senior-level executive positions.
This week's episode of To the Point – in celebration of Women's History Month -- features Emily Miller, founder of Rebelle Rally, the first women's off-road navigation event of its kind in the U.S.About Our GuestAs a competitive off-road racer, Emily has earned several podium finishes and major wins during her career, including the Baja 1000; winning the 2019 Carta Rallye in Morocco; and being the first woman to solo the longest off-road race in the U.S. and win in the stock class. Over the course of her career, Emily has produced over 100 experiential automotive events. She is also a recipient of the Women's Automotive Alliance International “Spirit of Leadership Award.”
This week's featured guest on To the Point is RockED's Head of Partner Engagement, Katie Loyas, who kicks off our Women's History Month celebration.About Our GuestKatie has worked in the industry for more than 20 years and started her auto retail career as a receptionist for Ray Catena Mercedes-Benz in Edison. The seasoned exec has held several leadership roles over the course of her two decades in the industry. She also was one of the first 10 employees at the auto dealership solution company, automotiveMastermind, and helped scale the organization to eventually get acquired by a Fortune 500 company.
Episode 12 of To the Point spotlights the award-winning marketing and communication executive, Juanita Slappy, as part of RockED's Black History Month celebration. About Our GuestJuanita serves as Head of Multicultural Marketing for Cadillac and leads the luxury brand's efforts to connect and resonate with a growing, diverse consumer base. She was appointed to the position last year and first joined General Motors in 2017 as a lead in Diversity Brand Communications.
Episode 11 of To the Point seeks to take a deeper look into the legacy of Blacks in auto retail and the continuing impact of those legacies, as part of RockED's ongoing Black History Month celebration.About Our GuestThis week's guest on To the Point is longtime automotive insider, Randi Payton, who helped pave the way for Blacks in automotive media and is still considered as one of the chief conservators of Black achievements in the automotive industry.
Episode 11 of To the Point is focused on honoring someone whose achievements have been instrumental in paving the way for other African Americans in auto retail, in honor of Black History Month. The featured guest is William Adkins, also known as Bill Adkins, a longtime industry executive who has more than 50-plus years of experience in the automotive industry. About Our GuestBill Adkins' career includes spearheading the technology startup company, Automotive Mastermind, which specializes in predictive analytics, servicing the industry. He also served as an automobile dealer for more than 19-years, which included serving as president and general manager at what was once one of the highest-selling Corvette dealerships in the country. Bill Adkins also spent 10 years at the National Automobile Dealers Association (NADA), as a professor, training prospective dealer candidates on financial and retail automotive management.
Episode 10 of To the Point delves into some of the challenges that automotive dealerships still face, when it comes to servicing women, who account for more than 60% of all new vehicles sold in the U.S., according to a report by Cars.com. About Our GuestCathy Droz is an accomplished automotive journalist, consult and speaker. Droz is also the founder/CEO of HER Certified® – a dealer program that seeks to help dealerships better serve women car buyers – which was founded on the principals of honesty, excellence and respect. The Phoenix-based consultant has 50 years of experience in the business, including operating a full-service automotive marketing company. Droz is the author of the book, A Woman's Guide to Buying a Car with Confidence and Street Smarts – Don't Let These High Heels Fool You, and the digital e-book, How to Buy a Car in Your Pajamas, From Dealer to Driveway.
Episode 9 of To the Point features Matt Moore. Matt serves as senior vice president of the Highway Loss Data Institute (HLDI) and is heavily involved in research and data analysis in the sector, including a new auto report released by Progressive ̶ Does tech make driving safer? ̶ which is the focal point of this week's To the Point. About Our GuestMatt Moore is senior vice president of the Highway Loss Data Institute (HLDI). He oversees HLDI's research program, the collection of vehicle information, and the production of loss data. HLDI processes insurance data from companies that represent approximately 85% of the U.S. private passenger auto insurance market.
Episode 8 of To the Point features guest Brian Armstead. Brian is editor-in-chief of Treads Magazine; segment host of YouAutoKnow on KCBQ Radio, AM/FM -- and a contributor to ForbesWheels.com, TheDetroitBureau.com, and TravelingDad.com, to name a few. The veteran automotive journalist, who has more than 45 years of media experience, was also a juror for the 2022 North American Car, Truck and Utility Vehicle of the Year (NACTOY) Awards, which is the focus of this edition of To the Point. About Our GuestBrian Armstead is a North American Car, Truck and Utility of the Year (NACTOY) juror with over 45 years of radio, television, print and web experience. He also serves as editor in chief of Treads Magazine and segment host of YouAutoKnow on KCBQ AM/FM. In addition, he is a contributor to ForbesWheels.com,Pursuitist.com, DriveLatino.com, TheDetroitBureau.com, TravelingDad.com, and a host of radio programs.
Episode 6 of To the Point features guest Miss GoElectric, an EV advocate who has been entrenched in the emerging technology -- from a sales perspective -- for more than a decade.
Episode 5 of To the Point features guest Rashid Floyd, an automotive retail specialist in the luxury sector and consultant with the RockED team. Rashid provides some insight on the importance of lifestyle-centered sales initiatives and why some automotive dealerships and salespeople still struggle with the idea of lifestyle.
Episode 4 of To the Point with Marcus Amick features guest tech and media entrepreneur, Taro Koki, who is launching a new digital world where auto enthusiasts can sell and trade NFTs centered around their passion for cars. Taro also provides a great degree of insight on how NFTs work, as the technology continues to expand into other business sectors in the car world. About Our GuestTARO KOKI - Taro Koki is founder of Kuruma NFT Inc., an NFT marketplace for automotive enthusiasts. In 2007, Taro founded the GT Channel, a car video network, and transformed it into a YouTube automotive network with over 1,000 creators by 2013. GT Channel was acquired by SEEEN Plc. in 2019. Taro now serves as SEEEN's chief creative officer in charge of driving the content strategy from production, social media and all digital distribution across the group. Taro founded Kuruma NFT Inc. in November of 2021.
Episode 2 of To the Point delves into the challenges dealerships face to fully embrace digital retail strategies – with guest Durran Cage, a RockED consultant and CEO of Cage Automotive, a company that specializes in online sales and CRM strategies.About Our GuestDurran Cage has spent more than 15 years in the Auto Industry. His unique qualifications include serving as an OEM District Sales Manager for the former FCA (now Stellantis), High-Performance Internet Director and GSM at Alan Vines Automotive Group, and Digital Retail Consulting Specialist for Cox Automotive.
The second episode of To the Point with Marcus Amick delves into some of the biggest takeaways from the recent 2021 LA Auto Show, with special guest Paul A. Eisenstein, a longtime auto industry insider. Episode 2 also zeroes in on the presence of some lesser-known car brands on the finalists list for the North American International Car, Truck and Utility of the Year (NACTOY) 2022 Awards, announced during the show. This Episode's GuestPaul A. Eisenstein is a contributor to NBC, Forbes Wheels and several other media outlets. He is also the publisher of TheDetroitBureau.com and a juror for the North American Car, Truck and Utility of the Year (NACTOY) awards. Eisenstein has over 40 years of experience covering the auto industry, spanning corporate executives to product reviews.
Patrick York introduces a new podcast and its new host: "To the Point with Marcus Amick." This show cuts through the noise to discuss what matters most driving automotive sales.