Podcasts about Infotainment

Can your customers effectively order product from your catalog? Or, do your customers have to go on a hunt and peck internet search to gather the information they need to place an order, just because your catalog is not informative enough? If you are making customers go through more investigating to order, then it is time for the marketing department to wakey-wakey!Support the show

Giving something extra is another way of expressing customer appreciation. L'agniappe is a Cajun expression that labels a mindset of giving something extra. To the Cajun culture, it is a conscious mindset that encourages usage. The trick is to provide this “extra” something without the recipient asking for it. What about you? How well do you deploy L'agniappe?Support the show

The reality is that 80% of handwritten notes will get thrown away. The remaining 20% will quietly love them, save them, cherish them , or reciprocate by responding back. This applies to customers, spouses, kids, grandkids and friends. I would much rather put a smile on the 20% audience who appreciates receiving a heartfelt message. What about you? We invite you to go a little “old school” by exploring the magic of handwritten notes.Support the show

Expressing appreciation is a dying principal in modern business. There is no way around this. Saying THANK YOU to customers is all but dead. An expression of appreciation on a paper, or text receipt is not making any customer feel warm and fuzzy. When are you going to pick up the phone, write a handwritten note, or send some chocolates to a customer?Support the show

Why? Why? Why? In my 35 years of doing business, whenever there are problems, customers always want to know why. However, so many vendors get a failing grade when it comes to answering this simple question. If you want to make customers really happy, start telling them why there are issues with their orders…don't just tell them there are issues. The main question on their mind is why. When will you start providing answers to the most prevalent question in business?Support the show

Customers defect after they have endured enough doses of la-di-da service. Time is the currency of the Experience Economy. When customers sense the violation of their time, they usually say goodbye to that vendor. It is simply their way to punish bad service. Where is your company in this cause and effect equation? Is it time to revise your service mindset?Support the show

If all people, events, and circumstances reflect back to you what you've created in your internal reality...does that include your car? Yes, it does.Find out the root cause of your car reflections (and how to clear them):-Dead battery-Check engine light-Flat tire-Low tire pressure-AC doesn't work, heater doesn't work-Parking ticket-Speeding ticket-Getting honked at-Infotainment system, navigation, electronics in the car not working or glitching-Headlight going out-Crack on windshield-Car broken into-Car stolen-Nail in car tire-Car transmission-Car accidents-Oil leaksAnd the framework to start intuitively finding the root cause of your own reflections!RESOURCES:Send Katelin a DM about your favorite part of this masterclassThe new genius neuroscience tools mentionedIngredients of The Celebrity It Girl Masterclass

What would customers say if you asked them what they thought of your customer service? Would they describe it as a lackadaisical approach to servicing orders, or a professional, well oiled machine? Talk to your customers. Be your customer. Find out what they think, and then throw away the Ladida approach and exchange it for a buttoned up approach. What say you?Support the show

Business is looking and feeling too casual these days. We operate at WARP speed, cutting corners, multitasking constantly. Then, amidst all this chaos, we partially answer questions with cryptic, text abbreviations. Our associates, or customers often ask us 2,3 or 4 questions at once, and then we go on to answer in unintelligible, short-hand quips that have tons of grey area, and, we only answer one of the multiple questions. This leads to misinterpretation, mistakes ensue, customers defect, and hard-earned profitability is swept away by the mistakes. Is this you? Is this your company? Let's all wake up and start writing business correspondence in complete sentences. Stop the insanity! Today!  Support the show

What if we became Chief Encouraging Officers at the office? Most of us spend more time working than we do with our own families. As a result, the workplace often takes on the role of our second family. Knowing this, why don't more leaders adopt a mindset of knowing employees by name, and knowing a little about their families? Maybe your employees are going through something, and encouragement could help their situation. We invite our audience to start knowing more about their employees. Try being a Chief Encouraging Officer!  Support the show

Intercompany divisions, often pursue goals, and objective specific to their operational structure. However, lost in the shuffle, is tying all the divisions together, so that everyone works in a harmonized effort to satisfy the customer. Are your internal divisions pursuing divisional success over total customer satisfaction? It's a fair question that many companies need to answer. How about your company?Support the show

The first 30 seconds we meet potential customers is all we have to make a good first impression. When we succeed, we launch the transaction process with the wind at our back. When we don't succeed, we dig an unnecessary hole that can often be hard to climb out of. What is happening in your company with those first 30 seconds of customer interaction?Support the show

We often hit the business “Danger Zone” when we blindly copy and paste attractive-sounding business procedures, instead of critically thinking critically about our own business. Where are you in this click and drag world? Do you manage by shallow convenience, or by deep thought?Support the show

The answers to improved profitability often hide deep below the way things look on the surface. Are you a detail-surfer, snorkeler or scuba diver? Maybe it's time to do a deep dive to become more profitable.Support the show

Du kennst sicher diese Redner, die einen Saal in Sekunden fesseln und andere, bei denen du nach drei Minuten innerlich abschaltest. Vera F. Birkenbihl gehörte zur ersten Sorte. Sie hat gezeigt, wie du mit Humor, Bildern und den richtigen Pausen selbst komplexe Inhalte so vermittelst, dass dir jeder zuhört. In diesem Video erfährst du, was ihr Geheimnis war und warum es dein ganzes Auftreten verändern kann. Kostenloser Vortrag "Das Steinzeitgehirn - So schaltest du dein Gehirn auf Erfolgskurs": https://www.alexander-schelle.de/Academy/dein-steinzeitgehirn-verstehen-ein-vortrag-mit-aha-effekt-2/ Kostenfreie Hypnose „Hypnoenergie“: https://www.alexander-schelle.de/hypnose-sichern/ Mein Buch "Die Geheimnisse eines Mentalisten" bekommst du mit Klick hier https://amzn.to/475gBrI Mein Selbsthypnose Buch bekommst du hier: https://amzn.to/3D2i3lf ___________________________________________________ Mein Name ist Alexander Schelle und ich stehe seit mehr als 20 Jahren als Mentalist und Hypnotiseur auf der Bühne. Ich bin ausgebildet als Hypnose- und NLP-Coach und biete neben meinen Shows auch Seminare und Vorträge. Der Podcast ‘Die Geheimnisse eines Mentalisten' soll auf unterhaltsame Weise einen Einblick in die Welt des Unterbewusstseins geben – in die Welt der Psychologie und der Hypnose. In den psychologischen Folgen werde ich einen Blick auf ansonsten weitgehend verborgene Seiten unserer Persönlichkeit werfen – auf unbewusste Muster in unserer Kommunikation und Motivation, aber auch unserem Wahrnehmen, Fühlen, Denken, Entscheiden und Handeln. Ich werde beleuchten, wie wir Menschen ticken, wie es mit unserer Menschenkenntnis aussieht und auch Schlussfolgerungen für den konkreten Alltag oder ein Coaching daraus ziehen. Jene Folgen, die sich der Hypnose oder der Meditation widmen, bietet dir einen Einblick in die faszinierende Welt, die sich öffnet, wenn wir einen gezielten Blick hinter die Kulissen unserer bewussten Entscheidungen werfen. Was du schon immer über Hypnose oder Selbsthypnose, beispielsweise zur Gewichtsreduzierung, Nichtraucher werden, Ängste besiegen oder der Burnout Prävention, wissen wolltest – hier erhältst du in kurzen Podcast Folgen einen Überblick. Firmen können mich auch für Vorträge oder Veranstaltungen zu den Themen Bewusstsein, Unterbewusstsein, Persönlichkeitsentwicklung, Motivation, Kommunikation, NLP, Hypnose, Meditation, Selbsthypnose, Empathie, Menschenkenntnis, Stressabbau, Selbstverwirklichung und Burnout Prävention buchen. In individuelles Coaching helfe ich Menschen, ihre work-life-balance zu finden. Wenn du mehr über die Angebote von mir erfahren möchtest, findest du unter www.alexander-schelle.de weitere Informationen. Selbstverständlich bin ich auch auf Linkdin, Facebook und auf Instagram für dich zu erreichen.

How to keep customers is not a topic often discussed in business board rooms. We spend a lot of board room time talking about getting new customers. However, we need to spend as much time discovering more ways to increase customer satisfaction so we can retain the buyers we have. What about your company? Is it time for a new mindset?Support the show

Ein neues Auto soll her, aber welches, woher und zu welchem Preis? Die Auswahl ist riesig, die Vielfalt an Marken und Modellen unüberblickbar und vor Angeboten und Aktionen kann man sich kaum erwehren. Im Ratgeber bietet ein Branchenprofi Orientierungshilfe. Ob Neuwagen, Occasion oder Vorführmodell – wer ein Auto kaufen will, steht vor vielen Entscheidungen. Christian Wyssmann ist Geschäftsführer des Auto Gewerbe Verband Schweiz (AGVS). Im Ratgeber gibt er praxisnahe Tipps für den Weg zum passenden Fahrzeug. Bedürfnisse und Fahrverhalten analysieren Wie oft und wie weit fahre ich? Brauche ich Platz für Familie, Hund oder Sportgeräte? Wer seine Gewohnheiten kennt, trifft die bessere Wahl. Fahrzeuggrösse und Ausstattung bewusst wählen Ob Kleinwagen oder Kombi: Entscheidend ist, was im Alltag wirklich gebraucht wird – inklusive Komfort, Infotainment und Unterhaltskosten. Neu oder Occasion? Budget und Garantie vergleichen Occasionsfahrzeuge sind günstiger, bieten aber weniger Garantie. Neuwagen punkten mit Werksgarantie und individueller Ausstattung. Lagerfahrzeug oder individuelle Bestellung? Lagerfahrzeuge sind sofort verfügbar, aber nicht immer exakt nach Wunsch konfiguriert. Wer genaue Vorstellungen hat, bestellt besser neu. Vertrauen ist zentral – Garage mit gutem Service wählen Ob Dorfgarage oder Markenvertretung: Ein vertrauensvoller Kontakt ist entscheidend. Oft lohnt sich der Gang zur bekannten Service-Garage.

The concept of being an expert leaves little room for improvement. Do we really want put our products and services on a self-proclaimed pedestal, or do we want to come across with an air of humility? Support the show

Nová značka áut Omoda čelí reputačnému peklu pre virálne poľské video. Neverte však všetkému, čo vidíte na internete. My sme jej SUV jazdili týždeň, sumarizujeme pozitívne aj negatívne poznatky z testu. Asi ste aj vy videli video s poľským novinárom, ktorý na čínskom SUV odtrhol volant aj so stĺpikom riadenia. „Ja som mal toto auto celý týždeň, prešiel som ním tisíc kilometrov a viem posúdiť, že táto internetová senzácia je buď zinscenovaný podvod, alebo urputná snaha uškodiť značke Omoda,“ hovorí v podcaste Erik Stríž z portálu Autobazar.EU.V tejto epizóde sa venujeme nielen osobnej skúsenosti s čínskym SUV Omoda 5, ako aj prekvapujúco zaujímavej konferencii Toyoty a BECEPu o zdanlivo nudnej téme - používaní bezpečnostných pásov. Napokon nás odborníci ohromili tým, čo ukázali a povedali. V podcaste budete vidieť a počuť aj známeho lietajúceho doktora Michala Pečíka a zástupcu organizácie BECEP Romana Töröka.Skúsenosti s Omoda 5Značka Omoda je u nás horúcou novinkou, vstúpila na slovenský trh spoločne s ďalšou čínskou značkou áut Jaecoo. Obe patria pod automobilku Chery. O dovoz a servis oboch sa stará dobre etablovaný importér a zaujímavosťou je, že nejde len o elektromobily, ale aj konvenčné benzínové automobily s moderným hybridným pohonom.Testovaný model 5 je stredne veľké SUV, veľkosťou zodpovedá Škode Karoq, Hyundaiu Kona či Citroënu C3 Aircross. Vzhľadom sa nápadne podobá na Nissan Qashqai, ale nemôžeme hovoriť o kopírovaní. Omoda je svojská, poukazujú na to najmä detaily. Naviac, Qashqai je dlhší o 5 centimetrov a rázvor má dlhší o 4 centimetre.Priestrannosť interiéru je však porovnateľná aj s Hyundai Tucson či Kia Sportage. Naše subjektívne dojmy z interiéru boli naozaj pozitívne. Nepostrehli sme vŕzganie, nepresnosti v dielenskom vypracovaní, ani sme nemali dojem, že by bol volant labilný. Samozrejme, nevieme, ako budú povrchové materiály vyzerať o niekoľko rokov. Keď budú Omody dostupné ako jazdenky so 100-tisíc km, pozrieme sa znova.Omoda sa prezentuje ako technologicky vyspelá značka a treba povedať, že na nás aj tak pôsobila najmä vďaka dobre spravenému infotainmentu a bezpečnostným funkciám. Infotainment pripomína systémy v Tesle, Xpengu či v nových Volkswagenoch. Občas sme registrovali menšie spomalenia systému a také udržiavanie v strede jazdného pruhu nebolo úplne spoľahlivé, ale celkový dojem je prevažne pozitívny. Oceňujeme slovenskú lokalizáciu a najmä stabilné bezdrôtové Android Auto. S ním majú teraz automobilky z nejakého dôvodu problémy.Toto je nie elektrické SUV. Omodu 5 poháňa benzínový 1.6 T-GDI, čo je štvorvalcový benzínový motor so solídnym výkonom 108 kW (147 koní). Má krútiaci moment až 275 Nm, automatická prevodovka má 7 stupňov a dve spojky. Vskutku dobrý základ pre dynamickú jazdu.Po týždni však musíme uznať, že nás tento motor mierne sklamal pre svoju veľmi priemernú pružnosť. Na diaľnici nám neraz pripravil nemilé prekvapenie, keď reagoval s oneskorenami a príliš rozvážne. Práca automatickej prevodovky bola chvíľami tiež príliš citeľná, tendencia podtáčať motor je tu zrejme kvôli spĺňaniu nárokov emisnej normy EURO 6e.Lenže pri mestských rýchlostiach sme vedeli oceniť kultivovaný chod, pokojný jazdný prejav a dosť dobrú schopnosť tlmičov filtrovať nerovnosti. Omoda 5 má vzadu vpredu nápravu typu MacPherson, čo je štandard, no vzadu viacprvkovú nápravu multi-link. To už štandard nie je, mnohé európske kompaktné SUV majú vzadu len tuhé nápravy, teda závislé zavesenie kolies. Azda aj to prospieva stabilite vozidla v meste aj pri ofenzívnom jazdnom štýle, no nevyhýba sa nakláňaniu karosérie. A vyslovene nás Omoda 5 vytrápila v miernom teréne, kde sa karoséria vyslovene zmietala. Skrátka, toto auto je určené na spevnenú vozovku, čo najkvalitnejšiu.Omoda 5 ICE na Slovensku ponúka...

Car companies are divided on what to do with infotainment system integration…The LowdowniOS 26.1 Release Candidate sneak peekAirPods Pro 3 airplane issuesToyota adds Apple Maps EV routing2nd StringICE agents scanning faces to confirm citizenshipFor The CultureNo Limit VERZUZ Cash MoneyThe HookupLVP Flooring install heads up#Apple #CarPlay #Toyota #EV #GeneralMotors

Are you actually listing a phone number? Are you actually answering calls, recording voice mails, listening to these voice messages, and then acting on them? If you are not managing the phone properly, you are running the risk of creating unhappy current, and potential customers. Maybe it's time to start treating your phone with the respect customers are looking for!Support the show

At the end of our careers, very few of us will be able look back and say that we accomplished what we set out to do. Why? The reason is because so many of us don't know where we are going, and instead, we opt to travel any road that takes us forward. What if you were to create, write down, a then look at your career goals often? Two things would probably happen. Number one, you would achieve many of your goals. Number two, you would feel satisfied by living out a successful career. When the sun sets on our careers, it is not for other people to measure our success. It is up to each of us individually. Goals help us satisfy our own career aspirations Have fun setting your goals!Support the show

When interviewing with companies, please remember that many previous interviewees have spewed endless lies and embellishments about their workplace capabilities. So how can you separate yourself from these other liars? Easy! Bring the receipts. Prove your capabilities during your interview. Many people claim things they cannot prove. Don't be one of those false claim artists. Prove your capabilities.Support the show

One of the best insurance policies for a successful career, is to develop a mindset of continuous improvement. With this mindset, your career can become more lucrative. Without it, you run the risk of hitting a dead end. Is it time to take out a new career insurance policy?Support the show

The answer should be 36 new business tools. Settle for nothing less. Imagine doing this for 5 years? Do it, and watch your career take off!Support the show

It's a fact-finding mission and a meal at the very same time!  With her little tendrils racing, Nora starts getting the lay of the galaxies for the rest of the group while everyone else just tries to figure out what to have for dinner!Episode 6/11Content Warnings: Adult Language, Adult Situations, Body Horror (weirdness), ProfanityRocco Larga is PJNora Nickels is HarmWren Muller is AmesGene Campbell is ObieDead Reign®, Phase World®, Megaverse® and RIFTs® are © Copyright and Registered Trademarks owned by Palladium Books.  Used with permission.  If you want to know more about Dead Reign®.  Used with permission. You can find out more about Dead Reign®, Phase World®, and the rest of Palladium's amazing RPG offerings in both print and PDF forms at www.palladiumbooks.com Our theme song, Adventure's Kindness (8 Bits Retro Chiptunes)(Main) by GonzaloEM is used under a commercial license which includes synch licensing.If you want to reach out to the Real Play Games Podcast, feel free to email us at realplaygamespodcast@gmail.com or reach us on Tumblr under RealPlayGamesPodcast or on Bluesky @realplaygamespod.bsky.social.  If you'd like to help support the show, as well as get early access to episodes, exclusive episodes, and behind-the-scenes looks at how we make our adventures, head on over to www.patreon.com/realplaygamespod and become a Patron today!Support the show

This is a great look in the mirror type of an exercise. Some of us do business with the utmost passion, and often times our excitability can be mistaken as anger. Double check the way you talk and interact with associates, customers and executives. Are you projecting, genuine passion, or does your excitability project as anger?Support the show

If you want a contagious business quality to help grow your business, then try your hand at displaying genuine enthusiasm. Customers crave authenticity, transparency, and truth from suppliers, and they can sense one they run into a phony. So when they run into someone who is genuinely enthusiastic, it goes a long way to creating a healthier business relationship.Support the show

In der deutschen und europäischen Automobilindustrie reiht sich eine schlechte Nachricht an die andere, der Kostendruck steigt, es brechen Margen und Jobs weg. Zugleich drängen chinesische Anbieter wie BYD immer erfolgreicher auf den europäischen Markt und machen mit günstigeren Fahrzeugen und digitalen Dienstleistungen den Europäern Konkurrenz. Haben Volkswagen, Mercedes und andere etablierte Hersteller da mittelfristig noch Aussichten im Wettbewerb zu bestehen? „Wenn man einen Mercedes nimmt und ein chinesisches Fahrzeug daneben stellt, dann würde man sicher auf der Hardware-Seite noch viele Unterschiede feststellen“, sagt Andreas Herrmann, Automobil-Experte der Universität St. Gallen, im Wirtschaftspodcast von Capital. „Die Frage ist nur, wie wertvoll das noch für den Kunden ist. Schaut der sich noch genau das Spaltmaß an oder geht es mehr um Infotainment und Software?“ Ein Problem haben die heimischen Hersteller nach Ansicht Herrmanns vor allem bei Elektroautos, da sie keine eigene Batteriefertigung aufgebaut haben. „Da haben wir keine Chance mehr, den Zug haben wir verpasst“, sagt Herrmann. „In Europa ist das ein Zukaufteil, das in Asien beschafft wird. Mit allen Konsequenzen. Das finde ich sehr dramatisch für die europäische Automobilindustrie.“ +++Eine Produktion von RTL+ Podcast.Host: Nils Kreimeier.Redaktion: Lucile Gagnière.Produktion: Andolin Sonnen. +++Weitere Infos zu unseren Werbepartnern finden Sie hier: https://linktr.ee/diestundenull +++60 Tage lang kostenlos Capital+ lesen - Zugriff auf alle digitalen Artikel, Inhalte aus dem Heft und das ePaper. Unter Capital.de/plus-gratis +++Unsere allgemeinen Datenschutzrichtlinien finden Sie unter https://datenschutz.ad-alliance.de/podcast.html +++ Wir verarbeiten im Zusammenhang mit dem Angebot unserer Podcasts Daten. Wenn Sie der automatischen Übermittlung der Daten widersprechen wollen, klicken Sie hier: https://datenschutz.ad-alliance.de/podcast.html ++++++ Hinweis zur Werbeplatzierung von Meta: https://backend.ad-alliance.de/fileadmin/Transparency_Notice/Meta_DMAJ_TTPA_Transparency_Notice_-_A… +++Unsere allgemeinen Datenschutzrichtlinien finden Sie unter https://art19.com/privacy. Die Datenschutzrichtlinien für Kalifornien sind unter https://art19.com/privacy#do-not-sell-my-info abrufbar.

Customers want easy to understand product explanations. Brevity and clarity should be the horses pulling our product carts. Does this sound like your company? If not, we encourage you to find ways to become brief, clear, and understandable (BCU) to customers.Support the show

New managers, new leaders, new employers, and potential job opportunities all want to know what we have done in our careers. However, so many executives have been burned by people who say they did something, but never prove it, nor can they prove it. If you want to set yourself up for success, and get the best career opportunities, then start saving your business accomplishments in hard copy format. This way, they will never disappear, and you can always prove that you've done what you claim you have done. Start today!Support the show

You're saving posts about boundaries, nodding along to trauma reels, and streaming psychology podcasts on repeat—so why do you still feel stuck? In this episode, Denise unpacks the Infotainment Trap: the cycle of consuming smart-sounding content that flatters your awareness but never challenges your patterns. If you've ever wondered, “Why do I know so much but change so little?”—this is your invitation to step out of the scroll and into real growth.

This is all too common with face-to-face interactions. If you choose to consistently invade the personal space of a buyer, then be prepared for the possibility of losing that customer. Very few people like to feel crowded, or boxed into a corner. Above all, no one likes to smell the hot breath of someone standing too close to us while they are speaking!  Support the show

When displeasing repetitive patterns continue without any change, aggravation grows, and customers disappear. Eventually the rubber band of customer grace breaks, and they are lost for good. It is essential for companies to determine their displeasing stress points. Promise keeping is an action that speaks to customers. Repetitive, and empty promise making becomes meaningless noise. We urge you to fix things before customers say enough is enough.Support the show

Shoot us a Text.Episode #1155: Overfuel calls out dealership websites for failing performance tests, RunSafe says cybersecurity is now a dealbreaker for buyers, and ChatGPT becomes a top traffic driver for retailers — while Amazon charts its own AI pathShow Notes with links:​​Overfuel's second annual study of top 50 dealer group websites reveals a major gap in digital performance. Despite increasing online shopper behavior, nearly every site failed to meet Google's Core Web Vitals — for the second year in a row.Just 0.4% of 1,910 dealership sites passed Google's Core Web Vitals on both mobile and desktop.That's barely up from 0.0% in 2024, when no sites passed both benchmarks.The majority of failures came from outdated tech, bloated page designs, and poor optimization.Jay Wolfe Honda was one of only seven that passed both tests, boosting organic traffic by 29%.“Too many dealers are overspending on ads just to push traffic into broken experiences,” said Overfuel President Alex Griffis.Cybersecurity is now steering consumer decisions, with nearly 9 in 10 drivers saying it directly impacts whether they'll buy a connected vehicle. A new report from RunSafe Security shows rising concern — and confusion — about how safe today's tech-heavy cars really are.87% of drivers say cybersecurity influences their car-buying decision; 70% would buy an older car to avoid risk.Confidence is low: only 19% feel “very confident” their vehicle is secure.Infotainment systems are seen as the weak link, with OTA updates and AI features raising new concerns.83% of drivers want transparency into software supply chains, fearing third-party components.Andreas Biehl, Head of Mercedes-Benz Apps and MBUX: “We have the responsibility for user experience, but also to launch and run the whole product through comprehensive security and data-compliance processes.”ChatGPT is now driving meaningful traffic to major e-commerce players, signaling a shift in how consumers discover and shop for products online — and not everyone is playing along.In August, ChatGPT drove 20% of Walmart's referral traffic, 15% for Target, and over 20% for Etsy.OpenAI's own study says 2% of ChatGPT queries — about 50 million a day — involve shopping.Amazon blocked ChatGPT from crawling its listings, losing nearly 18% of its AI-driven traffic month-over-month.Amazon is betting on its own AI bot “Rufus” while retailers like Walmart are welcoming outside traffic.“This traffic will not be free in the future,” said analyst Juozas Kaziukėnas. “But for now, it's a gold rush.”0:00 Intro with Paul J Daly and Kyle Mountsier3:51 Dealership Websites Fair Google's Core Web Vitals6:44 87% of Car BuJoin Paul J Daly and Kyle Mountsier every morning for the Automotive State of the Union podcast as they connect the dots across car dealerships, retail trends, emerging tech like AI, and cultural shifts—bringing clarity, speed, and people-first insight to automotive leaders navigating a rapidly changing industry.Get the Daily Push Back email at https://www.asotu.com/ JOIN the conversation on LinkedIn at: https://www.linkedin.com/company/asotu/

Many products require subcontractors to play a vital role producing what has been designed. If the final product quality is compromised, we have to alert these partners, and ask for them to modify their production in order to achieve success. Is there a disconnect in product production, or is the REAL disconnect hidden in the lack of clear expectations we gave our production partners?Support the show

Lost customers are the death of most young businesses. Finding out why customers are defecting is essential to long-term sustainability. How do you find out? Talk to your customers, and spend time thinking about things as if you were the customer. Sweeping the reason or reasons under the rug will surely send the business to the boneyard. As business owners, we MUST figure this out, and then we must change to customer-pleasing products and services.Support the show

“SPINIPULATORS” combine spinning plus manipulating to wreak internal, and external havoc. These truth-distorters vomit false narratives designed to elevate themselves at the expense of other teammates. We can knock them off their perch with facts. Document timelines, conversations, and emails. If you persistently follow these three suggestions, you will eventually defeat most of these crafty narcissists.Support the show

Most customers are smarter than we give them credit for. Perpetual excuse- making vendors put themselves at high risk for a short business life. Many buyers can easily detect vendor BS, and the quick penalty is a lost customer. Sadly, often times these unhappy buyers will share their frustrations with many other people. If you are a vendor/supplier, maybe it's time to focus on results? Maybe it's time to stop making excuses?Support the show

Calculating all the variables that go into a establishing a standard cost is anarduous process. Like it or not, this is where we have to put on our lab coats, and become a doctor of details. Bypassing certain cost components can be deadly to a small company. Are you being a doctor of details?Support the show

Do you charge customers for warranty, shipping and handling? If so, are you sure that's the way you wanna do things? When customers pay for mistakes they didn't make, they usually disappear into thin air. Think about it! Do you really want to partake in this upside down behavior?Support the show

Employee buy-in can be much deeper, and more productive if management leads by example. The days of executives telling employees to do one thing, and then they do another are long gone. Managers who grab an order and row with the team become an inspiration to the entire organization. Is it time to row with the team at your company?Support the show

Do you advocate for customers? How often? To what degree? Do customers bear witness to instances where you deliver on advocating for them, or do they just hear empty words? We all have inter-company directives, goals, and objectives, but the employees don't chip in and pay invoices for the goods and services we provide to customers. So, why don't we put the customer needs above ours? Afterall, customers pay the invoices that fuel our paychecks! Sometimes priorities can be really simple!Support the show

“I'll explain our price once, but I'll never apologize for our quality.” The words of Terry McManus were defensible. So many business people operate in a “Word Salad World” where empty statements cannot be converted into provable claims. First of all, is your product or service good enough to charge a premium price? Secondly, if so, can your company prove it? Have fun defending your premium price!Support the show

Schemes and scams are a fast track to the business boneyard! Customer are way more intelligent than scammers give them credit for. Maybe it's time to do a full company-scrape for any unwanted schemes and scams being conducted by your personnel? If you are intentionally misleading customers, it's just a matter of time before it all caves in on you. Maybe today is a good time to start deploying honesty, integrity and truth-telling?Support the show

During my career I have witnessed dozens of executives avoid managing tough business situations. Why? I'm not totally certain, but most of the times it seems rooted in mistaken identity. In other words, they see their obligation to manage as an eventual path to confrontation. Not liking confrontation, the executive turns away, avoids managing altogether, and the problem festers and mushrooms. If this is your company, maybe it's time to redefine the expectations of leadership?Support the show

Proactivity is a wonderful business quality, but sometimes unique situations require reactions to solve an issue. Contingency plans can't always be planned out, but many times that can. Has your company ever examined the various contingencies that can be mapped out to help mitigate future calamities? Maybe today is a good time to start planning out contingencies? Turn the mission into a fun collaboration process. The curve balls are sure to come. Why not be ready for some of them?Support the show

Samuel Langhorne Clemens (November 30, 1835 – April 21, 1910), known by the pen name Mark Twain, was an American writer, humorist, and essayist. He was praised as the "greatest humorist the United States has produced",[1] with William Faulkner calling him "the father of American literature".[2] Twain's novels include The Adventures of Tom Sawyer (1876) and its sequel, Adventures of Huckleberry Finn (1884),[3] with the latter often called the "Great American Novel". He also wrote A Connecticut Yankee in King Arthur's Court (1889) and Pudd'nhead Wilson (1894) and cowrote The Gilded Age: A Tale of Today (1873) with Charles Dudley Warner. The novelist Ernest Hemingway claimed that "All modern American literature comes from one book by Mark Twain called Huckleberry Finn."[4]

"The Juniper Tree" (also "The Almond Tree"; Low German: Von dem Machandelboom) is a German fairy tale published in Low German by the Brothers Grimm in Grimm's Fairy Tales in 1812 (KHM 47).[1] The story contains themes of child abuse, murder, cannibalism and biblical symbolism and is one of the Brothers Grimm's darker and more mature fairy tales.

Optography is the process of viewing or retrieving an optogram, an image on the retina of the eye. A belief that the eye "recorded" the last image seen before death was widespread in the late 19th and early 20th centuries, and was a frequent plot device in fiction of the time, to the extent that police photographed the victims' eyes in several real-life murder investigations, in case the theory was true. The concept has been repeatedly debunked as a forensic method.