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“SPINIPULATORS” combine spinning plus manipulating to wreak internal, and external havoc. These truth-distorters vomit false narratives designed to elevate themselves at the expense of other teammates. We can knock them off their perch with facts. Document timelines, conversations, and emails. If you persistently follow these three suggestions, you will eventually defeat most of these crafty narcissists.Support the show
Most customers are smarter than we give them credit for. Perpetual excuse- making vendors put themselves at high risk for a short business life. Many buyers can easily detect vendor BS, and the quick penalty is a lost customer. Sadly, often times these unhappy buyers will share their frustrations with many other people. If you are a vendor/supplier, maybe it's time to focus on results? Maybe it's time to stop making excuses?Support the show
Calculating all the variables that go into a establishing a standard cost is anarduous process. Like it or not, this is where we have to put on our lab coats, and become a doctor of details. Bypassing certain cost components can be deadly to a small company. Are you being a doctor of details?Support the show
This is it, Folks!The Series Finale!Join Tim, Adele, and Marcin as they break down the Final episode of Home Movies "Focus Grill"Episode breakdown begins @ 22:10FREE STICKERS AVAILABLE! Email us at RHMpod@Gmail.com and tell us where to send them!Check out our Link Tree at https://Linktr.ee/RHMpodCheck out Elrdic Journeys at https://www.youtube.com/@eldricjourneys/featuredSupport us at https://tiptopjar.com/RHMpodThere you can Like/Follow/Subscribe, Send us a Email, Or leave us a 5 Star Review. I will read 5 Star Reviews on the Podcast. Huge thanks to the Happy Corner Podcast for the use of their studio and equipment. Thanks to Nik for the refreshed Logo & Chris Bongat for creating our Theme SongWe have no affiliation with Adult Swim or Home Movies.
Do you charge customers for warranty, shipping and handling? If so, are you sure that's the way you wanna do things? When customers pay for mistakes they didn't make, they usually disappear into thin air. Think about it! Do you really want to partake in this upside down behavior?Support the show
DO NOT DRINK THE CHOCOLATE MILK!THE CHOCOLATE MILK HAS GONE BAD!But, do Join Tim, Adele, Marcin and special guest Craig Blaze as they break down the penultimate episode "Temporary Blindness" Episode breakdown begins @ 26:02FREE STICKERS AVAILABLE! Email us at RHMpod@Gmail.com and tell us where to send them!Check out our Link Tree at https://Linktr.ee/RHMpodSupport us at https://tiptopjar.com/RHMpodThere you can Like/Follow/Subscribe, Send us a Email, Or leave us a 5 Star Review. I will read 5 Star Reviews on the Podcast. Huge thanks to the Happy Corner Podcast for the use of their studio and equipment. Thanks to Nik for the refreshed Logo & Chris Bongat for creating our Theme SongWe have no affiliation with Adult Swim or Home Movies.
Employee buy-in can be much deeper, and more productive if management leads by example. The days of executives telling employees to do one thing, and then they do another are long gone. Managers who grab an order and row with the team become an inspiration to the entire organization. Is it time to row with the team at your company?Support the show
WEE-OW! Join Tim, Marcin, and Adele as they break down S4 E11 Definite Possible Murder!Episode breakdown begins @ 18:50FREE STICKERS AVAILABLE! Email us at RHMpod@Gmail.com and tell us where to send them!Check out our Link Tree at https://Linktr.ee/RHMpodSupport us at https://tiptopjar.com/RHMpodThere you can Like/Follow/Subscribe, Send us a Email, Or leave us a 5 Star Review. I will read 5 Star Reviews on the Podcast. Huge thanks to the Happy Corner Podcast for the use of their studio and equipment. Thanks to Nik for the refreshed Logo & Chris Bongat for creating our Theme SongWe have no affiliation with Adult Swim or Home Movies.
Do you advocate for customers? How often? To what degree? Do customers bear witness to instances where you deliver on advocating for them, or do they just hear empty words? We all have inter-company directives, goals, and objectives, but the employees don't chip in and pay invoices for the goods and services we provide to customers. So, why don't we put the customer needs above ours? Afterall, customers pay the invoices that fuel our paychecks! Sometimes priorities can be really simple!Support the show
“I'll explain our price once, but I'll never apologize for our quality.” The words of Terry McManus were defensible. So many business people operate in a “Word Salad World” where empty statements cannot be converted into provable claims. First of all, is your product or service good enough to charge a premium price? Secondly, if so, can your company prove it? Have fun defending your premium price!Support the show
Grab your Marbles and your favorite Rubber Band as we breakdown S4 E10 Cho and the Adventures of Amy Lee!Episode breakdown begins @ 19:50FREE STICKERS AVAILABLE! Email us at RHMpod@Gmail.com and tell us where to send them!Check out our Link Tree at https://Linktr.ee/RHMpodSupport us at https://tiptopjar.com/RHMpodThere you can Like/Follow/Subscribe, Send us a Email, Or leave us a 5 Star Review. I will read 5 Star Reviews on the Podcast. Huge thanks to the Happy Corner Podcast for the use of their studio and equipment. Thanks to Nik for the refreshed Logo & Chris Bongat for creating our Theme SongWe have no affiliation with Adult Swim or Home Movies.
Schemes and scams are a fast track to the business boneyard! Customer are way more intelligent than scammers give them credit for. Maybe it's time to do a full company-scrape for any unwanted schemes and scams being conducted by your personnel? If you are intentionally misleading customers, it's just a matter of time before it all caves in on you. Maybe today is a good time to start deploying honesty, integrity and truth-telling?Support the show
250815PC Bitte keine Konflikte im UrlaubMensch Mahler am 15.08.2025Ich fahre mit dem Rad das Paznauntal hinunter. Zwischen Galtür und Ischgl laufen viele orthodoxe Juden – leicht erkennbar an Kippa, Schläfenlocken, Bart und Gebetsschal – auf den Gehsteigen entlang. Ich bin ein neugieriger Mensch, und so halte ich an und frage einen der Männer, ob sie ein besonderes Fest feiern. Der Mann schaut stur geradeaus und antwortet nicht. Später fällt mir auf, dass ja Shabbat ist, es ist Samstagvormittag. Ich recherchiere im Internet und lerne, dass Juden aus aller Welt in Tirol Urlaub machen. Hotels und Supermärkte haben sich auf die Gäste aus New York, Berlin und London ein- und auf koscher um-gestellt.Ich lerne auch, dass die besonderen Gäste in den Urlaubsorten nicht unumstritten sind und die einheimische Bevölkerung oft nichts mit ihnen anfangen kann. Deshalb vermutlich auch das Schweigen meines Straßenrand-Interviewpartners. Gleichzeitig haben Araber das schöne Fleckchen Erde entdeckt, in dem sich so wunderbar Urlaub machen lässt. An einer Seilbahn in Zell am See treffen sich die Familien zufällig – beide Seiten sind religionskonform gekleidet. Distanziert höflich sind sie – keine Auswirkungen des Nahostkonflikts. Wir sind hier, um Urlaub zu machen, sagen sie unisono.In Zell am See wurde jetzt ein Burka-Verbot erlassen. Das lässt natürlich Konfliktpotential auflodern.So wie in dem empfehlenswerten TV-Film „Das Unwort“, der kürzlich im ZDF ausgestrahlt wurde. Jüdische und palästinensische Schülerinnen geraten aneinander. Clash of Cultures. Ich empfehle sehr, diesen Film in der Mediathek anzusehen. Infotainment, witzig, tiefgründig und mit hilfreichen Informationen für uns Normaöbürger. Hosted on Acast. See acast.com/privacy for more information.
During my career I have witnessed dozens of executives avoid managing tough business situations. Why? I'm not totally certain, but most of the times it seems rooted in mistaken identity. In other words, they see their obligation to manage as an eventual path to confrontation. Not liking confrontation, the executive turns away, avoids managing altogether, and the problem festers and mushrooms. If this is your company, maybe it's time to redefine the expectations of leadership?Support the show
Put on your seatbelt...Put on your seatbelt...Put on your seatbelt...And get ready for the wild ride that is S4 E9 Those Bitches Tried To Cheat Me, With Tim, Adele, Marcin, and Special Guest Nik!!!Episode breakdown begins @ 21:54FREE STICKERS AVAILABLE! Email us at RHMpod@Gmail.com and tell us where to send them!Check out our Link Tree at https://Linktr.ee/RHMpodSupport us at https://tiptopjar.com/RHMpodThere you can Like/Follow/Subscribe, Send us a Email, Or leave us a 5 Star Review. I will read 5 Star Reviews on the Podcast. Huge thanks to the Happy Corner Podcast for the use of their studio and equipment. Thanks to Nik for the refreshed Logo & Chris Bongat for creating our Theme SongWe have no affiliation with Adult Swim or Home Movies.
Proactivity is a wonderful business quality, but sometimes unique situations require reactions to solve an issue. Contingency plans can't always be planned out, but many times that can. Has your company ever examined the various contingencies that can be mapped out to help mitigate future calamities? Maybe today is a good time to start planning out contingencies? Turn the mission into a fun collaboration process. The curve balls are sure to come. Why not be ready for some of them?Support the show
“When you're wrong, admit quickly and emphatically.” Dale Carnegie's sagewisdom remains as powerful today, as when he uttered them 90 years ago.Humility is an endearing human trait that is dissolving away in modern business.How about going a little “old school” to show customers you own your mistakes?Your buyers will reward your honesty and humility. Why? Because you are notblame-shifting like other vendors!Support the show
Who's Potato?My Potato!High PotatoLow1, 2, 3 and here we go...First hand up has to enjoy this episode of Re-watching Home Movies as we go over S4 E8 Honkey Magoo!Episode breakdown begins @ 20:07FREE STICKERS AVAILABLE! Email us at RHMpod@Gmail.com and tell us where to send them!Check out our Link Tree at https://Linktr.ee/RHMpodSupport us at https://tiptopjar.com/RHMpodThere you can Like/Follow/Subscribe, Send us a Email, Or leave us a 5 Star Review. I will read 5 Star Reviews on the Podcast. Huge thanks to the Happy Corner Podcast for the use of their studio and equipment. Thanks to Nik for the refreshed Logo & Chris Bongat for creating our Theme SongWe have no affiliation with Adult Swim or Home Movies.
“If you can't measure it, you can't manage it.” Harold Geneen's simple, yetpowerful words can be a bright light in a dark room. Company performance, and customer perception has to be convertible into metrics that can paint a factual picture. Without them, it's like trying to navigate a path in a dark hallway!Support the show
Using acronyms can often sound like cryptic, mumbo-jumbo to the customer ear.Perhaps it is time to exchange unfamiliar acronyms with names, and descriptionsthat customers can actually understand, and relate to?Support the show
Holy [BLEEP]ing [BLEEP], [BLEEP]ers!It's a BRAND [BLEEP]ing New [BLEEP]ing Episode Of Re-The-[BLEEP]-Watching Home [BLEEP]ing Movies! Join [BLEEP]ing Tim, Adele, and Marcin as they break it the [BLEEP] down! What the [BLEEP] is "it"?? Why, it's [BLEEP]ing Season 4 [BLEEP]ing Episode 7 [BLEEP]ing "Curses"Episode breakdown begins @ 19:35FREE STICKERS AVAILABLE! Email us at RHMpod@Gmail.com and tell us where to send them!Check out our Link Tree at https://Linktr.ee/RHMpodSupport us at https://tiptopjar.com/RHMpodThere you can Like/Follow/Subscribe, Send us a Email, Or leave us a 5 Star Review. I will read 5 Star Reviews on the Podcast. Huge thanks to the Happy Corner Podcast for the use of their studio and equipment. Thanks to Nik for the refreshed Logo & Chris Bongat for creating our Theme SongWe have no affiliation with Adult Swim or Home Movies.
Imagine an Octopus with eight sucker-bearing arms, a soft body, and a strong beaklike jaw. Now transfer this image to what happens when a company lies to a customer. Each outright lie (body) ends up requiring many sub-lies (sucker-bearing arms) to support the false story (body). Here is the rub…customers detect lies more often than not. What can we do to stop this? Easy…find the crooked jaws within your company, weed them out, and then start to tell customers the truths they deserve to hear. The health of your business will get better as your company watches the Octopus swim off into the deep waters.Support the show
Features, features, features. What about the benefits? Many companies fail to explain the “WHY” when it comes to listing features. in the features. What if you were to pair every feature with a benefit. “The real benefit to you” is a phrase more customers need to hear. What's in it for the customer?Support the show
Customer transactions travel a road of various micro-experiences (transactional components) that shape buyer's opinions, perceptions, repeat and referral business. Collectively, these components are called Experience Events (EE). Are your identifying these events? Are you managing these events for customer-pleasing delivery? If not, you may unknowingly be waving goodbye to healthy repeat and referral business. Perhaps today can be the beginning of your Experience Event journey?Support the show
Samuel Langhorne Clemens (November 30, 1835 – April 21, 1910), known by the pen name Mark Twain, was an American writer, humorist, and essayist. He was praised as the "greatest humorist the United States has produced",[1] with William Faulkner calling him "the father of American literature".[2] Twain's novels include The Adventures of Tom Sawyer (1876) and its sequel, Adventures of Huckleberry Finn (1884),[3] with the latter often called the "Great American Novel". He also wrote A Connecticut Yankee in King Arthur's Court (1889) and Pudd'nhead Wilson (1894) and cowrote The Gilded Age: A Tale of Today (1873) with Charles Dudley Warner. The novelist Ernest Hemingway claimed that "All modern American literature comes from one book by Mark Twain called Huckleberry Finn."[4]
I got to try the all-new CarPlay Ultra with Fabrice Esteve, Project Lead for Infotainment at Apple—and it completely changes what driving with CarPlay feels like. From the stunning full-dashboard interface to the smart integration with your car's native features, this is Apple's most ambitious in-car experience yet. In this video, I take you inside the car to show you exactly how it works, what surprised me, and what it means for the future of driving with Apple.
Customer complaints can set up course corrections for companies that are going off road! The keys to getting back on track are 1) listening to the customer (not just hearing), 2) being humble enough to accept the criticism, 3) and being smart enough to fix the problems! In many cases, the complaints have a common thread that make the course correction that much easier to recognize.Support the show
Send us a messageSeven centuries before Jesus ascended the hill on which He preached the Sermon on the Mount, the Prophet Joel described a valley which he called the Valley of Decision. Multitudes were gathered to that call.Up until today, decisions are still being made every day – some of them minor – and some of them major. But of all the decisions of life we find ourselves making – none are more important than whether one will enter the Narrow Gate that leads to Eternal Life – or the Wide Gate that leads to eternal destruction.Lord Jesus revealed these two Gates with the understanding that only one willgrant entrance to Heaven's Kingdom of Eternal Life – and that is the “NarrowGate.” But He also added that only a few will enter by it.As the Return of Jesus draws so very near, the Holy Spirit is raising up His Watchmen on the Wall with the cry of “Choose you this day who you will follow.”Only two gates are open – one to Eternal Life – and the other to eternal death.May the power of God's Grace help you to – Choose wisely!Support the showVisit our website: https://agapelightministries.com/
Welcome to Re-Watching Home Movies! Today, we are delighted to bring you our interview with story board artist Phil Andrews! Phil had so much amazing insight to the show and it was truly an honor to talk to him! We'll be back next week with a regular break down episode!Until then, please check out all of Phil's amazing work @ www.phillipandradeart.com/FREE STICKERS AVAILABLE! Email us at RHMpod@Gmail.com and tell us where to send them!Check out our Link Tree at Linktr.ee/RHMpodThere you can Like/Follow/Subscribe, Send us a Email, Or leave us a 5 Star Review. I will read 5 Star Reviews on the Podcast. Huge thanks to the Happy Corner Podcast for the use of their studio and equipment. Thanks to Nik for the refreshed Logo & Chris Bongat for creating our Theme SongWe have no affiliation with Adult Swim or Home Movies.
The appetite for “DIY” products and services has never been higher. What does your company do to cater to this modern mindset? Assuming no salesperson will aid potential customers, what information are you providing to assist informed decisions? Do you deploy tools of Silent Selling?Support the show
"The Juniper Tree" (also "The Almond Tree"; Low German: Von dem Machandelboom) is a German fairy tale published in Low German by the Brothers Grimm in Grimm's Fairy Tales in 1812 (KHM 47).[1] The story contains themes of child abuse, murder, cannibalism and biblical symbolism and is one of the Brothers Grimm's darker and more mature fairy tales.
Are you in need of some additional ‘WOW” factors in your business presentations to customers? One of the coolest ways to do this is to search your facts, features, and benefits vault for things you have never communicated to customers. Once discovered, tell and sell your customers in ways that create more compelling “AHA” moments.Support the show
Perception and facts often compete for the truth. Perhaps it is time to start examining the perceptions customer have of your business, and the services that are delivered. Often times companies lose customers just because their bad impressions became a reality that may be void of fact!Support the show
Optography is the process of viewing or retrieving an optogram, an image on the retina of the eye. A belief that the eye "recorded" the last image seen before death was widespread in the late 19th and early 20th centuries, and was a frequent plot device in fiction of the time, to the extent that police photographed the victims' eyes in several real-life murder investigations, in case the theory was true. The concept has been repeatedly debunked as a forensic method.
Some research suggests the need to create 12 positive experiences in order to negate the effects of one bad experience. 12-1 odds are a mighty hill to climb. Unreturned voice mails contribute to making that hill. Are you sure you want to let voice mails go unanswered?Support the show
Episode breakdown begins @ 22:12We fear the wizard, he should be impeached!I hate my job, but that's a different story!I have a weird relationship with........this podcast!? Join Tim, Adele, Marcin, and special guest Aimee Blaze as they break down S4 E5 The Wizird's Baker! FREE STICKERS AVAILABLE! Email us at RHMpod@Gmail.com and tell us where to send them!Check out our Link Tree at https://Linktr.ee/RHMpodSupport us at https://tiptopjar.com/RHMpodThere you can Like/Follow/Subscribe, Send us a Email, Or leave us a 5 Star Review. I will read 5 Star Reviews on the Podcast. Huge thanks to the Happy Corner Podcast for the use of their studio and equipment. Thanks to Nik for the refreshed Logo & Chris Bongat for creating our Theme SongWe have no affiliation with Adult Swim or Home Movies.
Flexibility. Creativity. Willingness. Finding solutions that solve unique issues. Going the extra mile. Never saying never. Do these descriptions sound like your company? If not, imagine what kind of repeat and referral business you could attract by becoming these descriptions. CANDO companies win more friends and influence more people then CAN'T DO companies.Support the show
Mirrors fill a board room during an inter-company meeting. Edicts are laid down, and attendees are told to reflect what the C-level demands. Imagine what would happen if companies abandon that reflective mindset, and exchanged it with an outward-looking mindset? If customers pay the bills, then why don't more companies look through the windows that lead to discovering what customers need and want!Support the show
Hey Best Friend Bren Brens!Tim, Adele, and Marcin are out of town for the weekend so we're bringing you this special BONUS episode. We'll be back next week with a regular breakdown episode!FREE STICKERS AVAILABLE! Email us at RHMpod@Gmail.com and tell us where to send them!Check out our Link Tree at https://Linktr.ee/RHMpodSupport us at https://tiptopjar.com/RHMpodThere you can Like/Follow/Subscribe, Send us a Email, Or leave us a 5 Star Review. I will read 5 Star Reviews on the Podcast. Huge thanks to the Happy Corner Podcast for the use of their studio and equipment. Thanks to Nik for the refreshed Logo & Chris Bongat for creating our Theme SongWe have no affiliation with Adult Swim or Home Movies.
To some companies, servicing really kicks into high gear after the sale. Why then? Because those companies realize that the repeat and referral pot of gold awaits them, when their paying customers feel they are being cared for after the sale. We encourage you to inject this mindset into your business models.Support the show
We have all witnessed companies that aren't flexible. They defend their legacy procedures as a badge of honor, and claim they have been doing business the same way for decades. For some companies that is their hallmark. For others, it is going to allow the competition to zoom by them. Where do you stand? Do you have some stinkin thinkin that needs to get eradicated?Support the show
GM decides CarPlay isn't necessary anymore, making their already terrible infotainment even worse. Just in case anyone at GM reads this, stop being stupid. On the smarter side of the industry, RAM finally admits mistakes were made and brings back the Hemi with a great comeback commercial. Check out the awesome new RAM commercial here: https://youtu.be/TseTzC3bQAk?si=9FWLPbSWPEfu19aZ The Avants Podcast is brought to you by our friends at STEK USA and Carter Seattle! Not an Avants member? https://www.avants.com/member-plans Leave us a review on Apple Podcasts! Leave us a voicemail! 425-298-7873 We're doing give aways! Leave us a review on Apple Podcasts and we'll pick a random name every 25th review! It'll be worth it!
Imagine if you and your team went hunting for ways to become more streamlined with customers? After all, time is the currency of the experience economy, and saving customer time converts to money saved. Have fun on your hunts! Be bright. Be brief. Be done!Support the show
Does your management style look like this: “Your hired. Come in tomorrow at 4:00, and you can start waiting on those tables of hungry people.” Why do so many brands manage this way? Are you sure these employees know the mission, and all the mechanics that support the mission? Maybe it's time to reprioritize the order in which we teach, train and delegate.Support the show
Is failure always traceable to employee ineptitude or carelessness? Or, is failure the result of risk takers who stick their neck out to try something new? No company gets better unless they fail first. How will your corporate culture process future failures?Support the show
Review. Sort. Pile. Then, when you have time, manage the task later. Or, imagine managing each task as you encounter it? Imagine how much time you would save by steam lining task management?Support the show
This sounds like a funny question! However, the reality is sad. So many companies don't train their associates to be greeting initiators. When we bypass the chance to greet first, we are often starting the transactional experience as thought the customer is an intruder! Why would we do that? Why do so many of us do that? Imagine if your company deliberately started saying hello first?Support the show
Our surroundings are filled with observations and conversations that can reveal potential improvements for our businesses. All we have to do is look, listen, and think! Are you in? If not, you are possibly missing some cool, easy, and impactful change agents that are tucked inside everyday life!Support the show
One. Just one. Today. There is low-hanging improvement opportunity fruit all around us. We invite you to grab a pen, paper, find a quiet space, and we are confident you can find an easy, customer-pleasing improvement in 30 minutes of thought. One. Just one. Today.Support the show
Like it or not, consumers are gauging the purchasing process through the lens of experience. Every word, motion, action, or inaction, seems to be subject to an experience scorecard. If your company is not buying into this, you are most likely losing potential sales to the competition.Support the show